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I can't recover my Chromebook 15 910

Q: I can't recover my Chromebook 15 910

I've tried using two different flash drives, a 16 gb by Kingston, and a 16 gb by Sandisk. Every time I try to recover OS, it says "an unexpected error has occured." This is right after it goes through verifying the integrity of my recovery media. The recovery reason states "0x5b No bootable kernel found on disk"

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RELEVANCY SCORE 200
Preferred Solution: I can't recover my Chromebook 15 910

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 58

I have a hp chromebook and the error message that is being displayed is chrome os is missing or damaged. When i pressed the tab key the recovery message received is "0x5b no bootable kernel found on disk". When i try to recover it from the usb it displays an unexpected error message. I tried using different usb's but its still not working.

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RELEVANCY SCORE 40.8

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks

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RELEVANCY SCORE 40.8

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks











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A:Just got Chromebook 14. Unable to run Chromebook R...

Hi all,
 
I just received word that it's available.On the Chrome Recovery app, I'm able to see that it is there.
 
Can you please try to access the recovery and let me know if you're still having trouble?
 
Thanks,Cory

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RELEVANCY SCORE 38

Hi all, a while ago I had the idea to start from scratch to clean up the system and gain more performance. But I have not done yet because I have some doubts.


On the PC I have Acronis True Image Home 2011
--> In the part where it says My backups I see the image that I have saved.
--> When I click on "Explore and recover" :To the right I see 2 items to recover: "Reserved for System and Local Disk (C)"
Therefore, the partition (D)will remain intact. Right ? But if I want to restore everything, both partitions, i have to use the option "Files and folders" ?

Extra info : I did not create the image, other person is who created it :P

A:Difference between recover partitions or recover files and folders.

How long ago was that Acronis image made?

I guess I don't understand your intent. You talk about starting over to clean up and gain more performance, but then express interest in restoring "everything".

Was that image made at a time when your system was running perfectly? How has your system changed since that date? If you restore, you will have to reinstall any applications you've acquired since the image was made. And that image won't contain any personal data acquired since it was made. Maybe it contains no personal data at all?
If you are going to "start from scratch", I assume you mean you want to do a clean install of Windows.

If you were to do that, the only thing in that image file that might possibly be important to you would be personal files---pictures, videos, mp3s, Word documents, browser bookmarks, possibly email, etc. And that would be personal files as of the date of that image, not your current personal files. And not Windows itself.

If I wanted to "start over", I would:

1: back up all current personal files to some other drive, probably external. I would NOT use an image for this. I'd just copy them with the mouse.

2: reinstall Windows.

If I did those 2 things, the contents of the Acronis image would be irrelevant.

You should forget about Acronis if you don't understand it or know whats in any images you have. Particularly if you didn't make the image yourself. Images can fail you anyway. I'd never rely on them exclusi... Read more

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RELEVANCY SCORE 37.2

Could you please tell me if I can or will I be able to use Google Play Store and Android apps on my Acer C720 Chromebook.Also, can or will I be able to use Google Play Store and Android apps on the Acer CB5-311 Chromebook.

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RELEVANCY SCORE 36

I was installing a fresh copy of Windows, when I wasnt paying attention and accidentally deleted the wrong partition(which was my full 80g hard drive that has everything on it!!). Luckily, I noticed what I had done BEFORE I formatted it. So now the partition is an unpartitioned 80g, and I installed a fresh copy of xp on the RIGHT hard drive i meant to install it on in the first place! Can anyone help me? That hard drive is very important to me, and I know there has to be a way to get it back. For right now I am leaving the unpartitioned drive alone until I get some feedback. So if anyone can help, suggest a EASY to use program, or give any support, IT WOULD BE VERY MUCH APPRECIATED! Thankyou very much!
 

A:Help me recover....?, Partition Deleted, Help Me Recover It

Partition undelete

Have a look at TestDisk
 

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RELEVANCY SCORE 36

My hard drive is failing on my HP envy m6 and I need to install my windows 8.1 OS over to a new drive. The computer will not boot completely and I have bad sectors affecting the c: drive. Windows tries to fix them but it ran for over 24 hours and never finished. I have been able to copy over the recovery partition to a new drive, but an OS transfer using partition software does not work. Is there any way I can recover the OS to the new drive using just the recovery partition? Any way to start this from a USB drive or other methods? Thanks, RGecy

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RELEVANCY SCORE 36

I was installing a fresh copy of Windows, when I wasnt paying attention and accidentally deleted the wrong partition(which was my full 80g hard drive that has everything on it!!). Luckily, I noticed what I had done BEFORE I formatted it. So now the partition is an unpartitioned 80g, and I installed a fresh copy of xp on the RIGHT hard drive i meant to install it on in the first place! Can anyone help me? That hard drive is very important to me, and I know there has to be a way to get it back. For right now I am leaving the unpartitioned drive alone until I get some feedback. So if anyone can help, suggest a EASY to use program, or give any support, IT WOULD BE VERY MUCH APPRECIATED! Thankyou very much!

A:Help me recover....?, Partition Deleted, Help Me Recover It

http://www.runtime.org/gdb.htm

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RELEVANCY SCORE 32.8

I purchased a new Chromebook 14 although it is a 2 year old model I cannot get it out of demo mode

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RELEVANCY SCORE 32.8

can someone with teamviewer install windows 7 in my chromebook ?
 

A:chromebook

Which of these two do you own? Chromebook Pixel or Acer C720
If neither, forget it; it probably won't work.
Where did you purchase your Windows 7 DVD? (to be sure the license is valid).
 

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RELEVANCY SCORE 32.8

where could i get the manual, and the maintenace guide? http://h20565.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=10467904#manuals there are only     Safety and Regulatory information (1)    White papers (1).  is there any official guide? i could not find anywhere in this hp.com site.

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RELEVANCY SCORE 32.8

HP Chromebook 14 Model: 14-q010nr My Chromebook gets vey hot on the left top side of the bezel around screen and back of lid..Hot enough you can't touch it. The heat starts at the top left corner and radiates all the way down to the keyboard. The right side is cool.  

A:HP chromebook 14 getting very hot

If it is getting that hot I would contact HP Support for warranty service: http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&dlc=en&lang=en&lc=en&product=6657691

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RELEVANCY SCORE 32.8

Hi ? Does anyone know when the Chromebook 14 is coming to the UK ? May? Also, any idea as to whether the specs for the processor will be the same as currently displayed on several websites ? the Intel Celeron N3060 or N3160? Just trying to guage whether I should hold off buying a Toshiba Core i3 model or not... Thanks!

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RELEVANCY SCORE 32.8

A few weeks ago, my Chromebook began spontaneously powering down. I originally thought this was due to low battery, but after a few days I couldn't log on at all, even when battery was fully charged, or machine was plugged into the AC. Would get the password prompt and be able to enter the password okay, but then the machine would lock. Cursor still worked, but nothing responded, not even the onscreen "Shut Off" button. Only way to turn off the machine was to close lid or use the keyboard power button. Is there any way to fix this, or is this machine now dead? Thank you!

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RELEVANCY SCORE 32.8

I need help with my chrome book! I went to open it this morning and the chromebook title came on just fine when I turned it on but after that the screen is just black, I can tell that the screen is on because it's lot up butit's just black please help! How do I get to use my laptop again?
 

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RELEVANCY SCORE 32.8

My Hp Chromebook 11 G3 appers tp have no operating system on it when i start it up it automaticllly goes to a Starup Nsh paage any help

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RELEVANCY SCORE 32.8

I need help for a problem with my chromebook.This stickman keeps popping up and i don't know how to get rid of it.
 

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RELEVANCY SCORE 32.8

I'm stuck on the "corrupt" screen and would lie to be able to navigate to my Web store apps as I have the "recovery tool" app already on my system however my wireless mouse won't work for some reason and my mouse pad on the chromebook isnt workingAs well?! Any suggestions?

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RELEVANCY SCORE 32.8

Hi ? Does anyone know when the Chromebook 14 is coming to the UK ? May? Also, any idea as to whether the specs for the processor will be the same as currently displayed on several websites ? the Intel Celeron N3060 or N3160? Just trying to guage whether I should hold off buying a Toshiba Core i3 model or not... Thanks!

A:Chromebook 14

Not too much longer, hopefully..https://store.google.com/product/acer_chromebook_14

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RELEVANCY SCORE 32.8

Hi there.

I'm doing this thread to once & for all find the ultimate answers to my PC issues. Before i bought my Lenovo Yoga 8 laptop i was thinking of buying a Google Chromebook. Specs might not be as high-end as a Windows PC but it loads a lot faster (having no such apps or enough background process to load in the background), apps load a lot faster, updates come automatically (and no need to download/intall like a PC), straighforward OS and no complicated hundreds of settings to tinker with unlike a PC. And besides a Chromebook is virus and malware-free forever.

I also happen to come from a Macbook Air and i found my PC is that slow. Downloading & installing apps takes a lot longer, opening or closing an app or browser or tasks also takes longer. But in the course i have made some research to improve the speed & performance of my Windows 8.1 laptop mainly:

1. Turned off bluetooth
2. Set Windows Update to automatic
3. Updated Windows Defender
4. Defrafgging my hard drive monthly

5. Choose Selective Startup (under msconfig) and made sure no apps are enabled under Startup, selected apps are running under Services, choose a higher number under Processors and maximum memory set to at least half of what my Lenovo is capable of (under Boot)
6. Set performance to High Performance.

So, What else have i missed?

Also i noticed when i look at Task Manager there are background processes that i do not understand and i'm not sur... Read more

A:Chromebook better than a PC?

Pick your platform by what you need to run. Typical applications in order of computer power include:
1. Web browsing (tablet)
2. Document editing. (Keyboard)
3. Spreadsheets, databases.
4. Multi-tasking (8GB RAM)
5. Watching movies.
6. Low performance games.(Graphics Card)
7. Infrequent video editing. (i5)
8. High performance games. (Graphics Card, i7, desktop)
9. Frequent video editing or rendering. (Multiple graphics cards, and processors, 32GB)
10. Rendering the Hobbit. (Server Farm.)
11. Simulating climate change. (Petabytes)

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RELEVANCY SCORE 32.8

Hello, I just replaced my chromebook, which my dog found quite tasty, judging from the side and back of it.  I have purchased an Acer Chromebook 15, but now I am stuck.  Does anyone have information about the brand/type of printer I should look for?  I've searched all over the web, but it just seems no one can give me "cloud-based" printing suggestions.  Anyone? Thank you, Spacekase1











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A:Chromebook. The dog ate it!

https://www.google.com/cloudprint/learn/printers.html

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RELEVANCY SCORE 32.8

I have recently just purchased a chromebook for my wife so she can work though school more efficiently. However neither of us have ever used anything other than Windows. She has a class that requires her to watch live video stream of her class that is a jnlp file but we have no idea on what Google app to download that supports that file. Any help will be greatly appreciated..
 

A:chromebook help

Does the class/instructor not provide information on how to access the video stream? I would expect they would have provided the info, as you typically have to create an account/login to access course related materials.
 

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RELEVANCY SCORE 32.8

When my chromebook is off, there is a white flashing light next to the power supply, no wi-fi is on, can anyone tell me why it's flashing?

A:Chromebook

Keanoz wrote:When my chromebook is off, there is a white flashing light next to the power supply, no wi-fi is on, can anyone tell me why it's flashing?Is this a HP laptop? You provide little information to be of help here.

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RELEVANCY SCORE 32.8

HI...help with Chromebook, pls. Claire
 

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RELEVANCY SCORE 32.8

Chromebook 14 is less than 7 months old and will not power up. I have tried a hard reboot (power, power/refresh, power/refresh/esc for 7 sec) Nothing works! The battery is internal so I cannot remove that. Any suggestions?

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RELEVANCY SCORE 32.8

HI...help with chromebook, please

Claire
 

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RELEVANCY SCORE 32.8

Hello,I wondering if i could send my chromebook to HP, so that it could get a repair. I have a year warranty. Moreover a bit too much cleaning spray was sprayed on the screen which caused the screen to shut down. It is not functioning however the keyboard is still working.  A key is also chipped of. Is it repairable?

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RELEVANCY SCORE 32.4

My ChromeBook has lost my Wireless printer, reporting it has been OFFLINE for months now. However the printer is ONLINE and printing from ALL my other Wireless connected computers, running either Windows 7 & Windows 10.how can I correct the "OFFLINE" problem? The ChromeBook Cloud always shows the ptinter to be OFFLINE FOR MONTHS. It did work OK before, BTW.Thanks,Norm

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RELEVANCY SCORE 32.4
A:When will the Chromebook r11 get released?

Acer Chromebook R11 was release on September 2 2015

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RELEVANCY SCORE 32.4

I am considering the Acer R11 11.6" Chromebook. I see contradictory info regarding access to Google Play. I'm looking at Best Buy Model CB5-132T-C8ZW. Is this machine one of the 3 currently able to access Play, along with the Asus and Google machines? Can you tell me the maximum size SD card that can be used in the R11? Thanks in advance.

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RELEVANCY SCORE 32.4

First experienced a green screen with purple vertical lines randomly about, and now the top half of my screen is completely gray. Variations of gray, light gray to a almost cool black. I haven't hit the laptop up against anything, this is strictly a home laptop so it hasn't gone in my bag and banged about at all, and I have not dropped it at all. Just a home laptop where it is on a cooling pad on a desk and hardly moved away from there, I don't know whats caused it. I have insurance on this, so can this be fixed? Or do I have to send it in for help?











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A:HP Chromebook 14 Screen

@KikiLaBrat , Hello and thank you for posting on the HP support forums. The only thing you can do with a Chromebook is to do a Powerwash.   This will reset the Chrombebook back to factory original configuration. Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS) If this fails you will need to send it in to HP for repair. Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html Thank you again for posting and have a great day.

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RELEVANCY SCORE 32.4

Hello, Ive just bought my first chromebook/Acer device and I am having troubles with it. 2 main problems. First being, I took the word of the rep selling it on what I could use it for.   According to him, I could use it for iTunes.  Apparently this is not the case. Is there any work around? The second is in regards to printing.  I have also bought a Cannon printer.  MG5750.   I've got both the chromebook and printer set up ok.  As a previous mac/windows user, I am used to hitting print, and away we go.   Unless I am misunderstanding something, what I need to do on the chromebook is hit print, which essentially saves a pdf to the google drive.  I then have to go into google drive on the printer and select print?  IS this right?  Seems a weird process. Even doing this I am having problems.  I can see the documents on the printer screen when I log into google drive, but they are not selectable.  Therefore I cant print them. Am I being completely daft?  IS there a way to directly print from the chromebook??? Help is much appreciate as it was a present for my wife, and she is less than impressed and I am getting very frustrated.

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RELEVANCY SCORE 32.4

I followed the instructions here: https://acer.custhelp.com/app/answers/detail/a_id/27637#_ga=1.91117849.2058217069.1472158467 I went to Google's site, and downloaded the linux script which creates the bootable USB media. It passes the verification stage, then fails with an "Unexpected Error." I looked that up on the Google recovery page and it say my media could be bad. That isn't the problem. I watched the logs (using <CTRL><ALT><REFRESH>) and the failure happens when flashing the rom:Starting firmware updater (/tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery)
Command: /tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery
Starting Google_Edgar firmware updater v4 (recovery)...
- Updater package: [Google_Edgar.7287.167.17 / EC:edgar_v1.1.3612-1863437]
- Current system: [RO:Google_Edgar.7287.167.17 , ACT:Google_Edgar.7287.167.17 / EC:edgar_v1.1.3611-a9a071e]
- Write protection: Hardware: off, Software: Main=ON EC=ON
mode_recovery: update RO+RW
* invoke: flashrom -p host --fast-verify -w bios.bin
mode_recovery: update ec/RO+RW
* invoke: flashrom -p ec --fast-verify -w ec.bin
Execution failed (1): flashrom -p ec --fast-verify -w ec.bin
Messages:
Erasing and writing flash chip... Good. It seems nothing was changed.
FAILED
flashrom v0.9.4 : 7be7ca6 : Jun 07 2016 18:51:52 UTC on Linux 3.18.0-12320-gbb6b499 (x86_64), built with libpci 3.1.10, GCC 4.9.x 20150123 (prerelease), little endian
disable_power_man... Read more

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RELEVANCY SCORE 32.4

I'm comparing the HP Chromebook T6Q72EA with T6Q73EA. I can find that the SSD is 16GB on the first and 32 on the second. The reseller calls T6Q72EA for Education Edition, but they don't know about T6Q73EA. Is it Educaiton Edition? I really, really need a Chromebook that can hold up for school environment...

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RELEVANCY SCORE 32.4

What kind of boot is used by the Thinkpad Yoga 11e? I have enable developer mode, usb boot, legacy boot but still, I am unable to initialize from any USB or SD ports on this machine, both with tested USB live images. Just because of this, I'm thinking in reselling this computer, although it is a pretty mix of design and efficiency. Help ! 

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RELEVANCY SCORE 32.4

After viewing videos on like on Facebook or other sites the sound on my Chromebook will stop working. Sound settings are correct but sound completely stops working. Clearing the browsers cache does not help. Rebooting the Chromebook will restore the sound function but the after a couple days of viewing videos online the sound will stop again. Chrome)S 57 is up to date. Any ideas about how to keep the sound from stopping?

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RELEVANCY SCORE 32.4

Chromebook will not charge. Checked power adapter and it is working fine. Replaced DC power jack in chromebook with new one - charged for over 24 hours...still no lights and will not turn on. Disconnected battery from board, did hard reset (15 seconds on power switch without adapter plugged in and with battery disconneected as per HP) - no results. Would the LED next to the power jack NOT come on if the adapter was plugged in but the battery was bad? Is a new battery my next step or am I missing signs of something worse? Thanks for any help!

A:Chromebook will not charge

DickyBobs The best source of Chromebook help is through this link: Talk to a Chromebook Specialist - Chromebook HelpGood Luck

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RELEVANCY SCORE 32.4

What is the reason Google did not include the capability to print to any wireless printer? This failure makes an otherwise reasonable device much less useful. I was thinking about pushing for our school district to adopt the Chromebook for about 1500 students but the shortcomings make advocacy somewhat embarassing. So sad. Google needs to rethink its corporate slogan and consider one similiar to "The user first, last and always."

A:Chromebook Printing

Chrome support Google cloud printing and classic printing. Follow the link below to setup printer in chrome book. http://acer.custhelp.com/app/answers/detail/a_id/10397/kw/chrome%20printing

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RELEVANCY SCORE 32.4

My processing is too slow.  If i have a few windows open it can be very slow. Can i add gig to speed it up?  I also have the cursor jumping around when I type and sometimes lose things all together that I type. This is the same problem I have with another Acer lap top with Windows. Regards,Carmel 

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RELEVANCY SCORE 32.4

Hello, We are experiencing massive amounts of failures within the keyboards of refurbished chromebooks.Out of roughly 300 units we have had failures of about 50 within 6 months.  typically it is the (8) (i) (k) (.) keys that fail.currently we are having to purchase replacement keyboards at 80$ apiece from the HP parts store. Are we the only ones experiencing these kinds of issues? I would think that if 20% of units are failing so quickly that HP might have a bad refurbisher or need to recall these units?

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RELEVANCY SCORE 32.4

Will the new Acer Chromebook 14 be fanless? 

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RELEVANCY SCORE 32.4

The Lenovo N23 Chromebooks (80YS series) is not compatible with the Google Chrome Camera App (seems silly...since it's supposed to be Google based).  Anyone have a solution for this?  We've tried other apps, and there's just not one that works like it's supposed to in all of the programs (some aren't compatible with Google Docs/sheets/etc..., some don't zoom, some won't recognize the camera, some won't take pictures that save to the drive just in an online account).   Any help would be much appreciated. 

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RELEVANCY SCORE 32.4

We have a chromebook 11 that is fully charged...however, everytime I turn it on I get the chrome screen for 5/6 seconds and it switches off. Any help would be greatly appreciated. My 8 year old daughter is sad that her Xmas present will not work. 

A:Chromebook 11 turning off

exact model?CB3-xxx

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RELEVANCY SCORE 32.4

Will the new Acer Chromebook 14 be fanless? 

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