Over 1 million tech questions and answers.

I can't recover my Chromebook 15 910

Q: I can't recover my Chromebook 15 910

I've tried using two different flash drives, a 16 gb by Kingston, and a 16 gb by Sandisk. Every time I try to recover OS, it says "an unexpected error has occured." This is right after it goes through verifying the integrity of my recovery media. The recovery reason states "0x5b No bootable kernel found on disk"

Read other answers
RELEVANCY SCORE 200
Preferred Solution: I can't recover my Chromebook 15 910

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 58

I have a hp chromebook and the error message that is being displayed is chrome os is missing or damaged. When i pressed the tab key the recovery message received is "0x5b no bootable kernel found on disk". When i try to recover it from the usb it displays an unexpected error message. I tried using different usb's but its still not working.

Read other answers
RELEVANCY SCORE 40.8

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks

Read other answers
RELEVANCY SCORE 40.8

Just got new Acer Chromebook 14, but am unable to make a recovery disc. When I run Chromebook Recovery Utility it says "Invalid Model Number". Is there another way to prepare a recovery disc? Thanks











Solved!
Go to Solution.

A:Just got Chromebook 14. Unable to run Chromebook R...

Hi all,
 
I just received word that it's available.On the Chrome Recovery app, I'm able to see that it is there.
 
Can you please try to access the recovery and let me know if you're still having trouble?
 
Thanks,Cory

Read other 11 answers
RELEVANCY SCORE 38

Hi all, a while ago I had the idea to start from scratch to clean up the system and gain more performance. But I have not done yet because I have some doubts.


On the PC I have Acronis True Image Home 2011
--> In the part where it says My backups I see the image that I have saved.
--> When I click on "Explore and recover" :To the right I see 2 items to recover: "Reserved for System and Local Disk (C)"
Therefore, the partition (D)will remain intact. Right ? But if I want to restore everything, both partitions, i have to use the option "Files and folders" ?

Extra info : I did not create the image, other person is who created it :P

A:Difference between recover partitions or recover files and folders.

How long ago was that Acronis image made?

I guess I don't understand your intent. You talk about starting over to clean up and gain more performance, but then express interest in restoring "everything".

Was that image made at a time when your system was running perfectly? How has your system changed since that date? If you restore, you will have to reinstall any applications you've acquired since the image was made. And that image won't contain any personal data acquired since it was made. Maybe it contains no personal data at all?
If you are going to "start from scratch", I assume you mean you want to do a clean install of Windows.

If you were to do that, the only thing in that image file that might possibly be important to you would be personal files---pictures, videos, mp3s, Word documents, browser bookmarks, possibly email, etc. And that would be personal files as of the date of that image, not your current personal files. And not Windows itself.

If I wanted to "start over", I would:

1: back up all current personal files to some other drive, probably external. I would NOT use an image for this. I'd just copy them with the mouse.

2: reinstall Windows.

If I did those 2 things, the contents of the Acronis image would be irrelevant.

You should forget about Acronis if you don't understand it or know whats in any images you have. Particularly if you didn't make the image yourself. Images can fail you anyway. I'd never rely on them exclusi... Read more

Read other 3 answers
RELEVANCY SCORE 37.2

Could you please tell me if I can or will I be able to use Google Play Store and Android apps on my Acer C720 Chromebook.Also, can or will I be able to use Google Play Store and Android apps on the Acer CB5-311 Chromebook.

Read other answers
RELEVANCY SCORE 36

I was installing a fresh copy of Windows, when I wasnt paying attention and accidentally deleted the wrong partition(which was my full 80g hard drive that has everything on it!!). Luckily, I noticed what I had done BEFORE I formatted it. So now the partition is an unpartitioned 80g, and I installed a fresh copy of xp on the RIGHT hard drive i meant to install it on in the first place! Can anyone help me? That hard drive is very important to me, and I know there has to be a way to get it back. For right now I am leaving the unpartitioned drive alone until I get some feedback. So if anyone can help, suggest a EASY to use program, or give any support, IT WOULD BE VERY MUCH APPRECIATED! Thankyou very much!

A:Help me recover....?, Partition Deleted, Help Me Recover It

http://www.runtime.org/gdb.htm

Read other 2 answers
RELEVANCY SCORE 36

I was installing a fresh copy of Windows, when I wasnt paying attention and accidentally deleted the wrong partition(which was my full 80g hard drive that has everything on it!!). Luckily, I noticed what I had done BEFORE I formatted it. So now the partition is an unpartitioned 80g, and I installed a fresh copy of xp on the RIGHT hard drive i meant to install it on in the first place! Can anyone help me? That hard drive is very important to me, and I know there has to be a way to get it back. For right now I am leaving the unpartitioned drive alone until I get some feedback. So if anyone can help, suggest a EASY to use program, or give any support, IT WOULD BE VERY MUCH APPRECIATED! Thankyou very much!
 

A:Help me recover....?, Partition Deleted, Help Me Recover It

Partition undelete

Have a look at TestDisk
 

Read other 8 answers
RELEVANCY SCORE 36

My hard drive is failing on my HP envy m6 and I need to install my windows 8.1 OS over to a new drive. The computer will not boot completely and I have bad sectors affecting the c: drive. Windows tries to fix them but it ran for over 24 hours and never finished. I have been able to copy over the recovery partition to a new drive, but an OS transfer using partition software does not work. Is there any way I can recover the OS to the new drive using just the recovery partition? Any way to start this from a USB drive or other methods? Thanks, RGecy

Read other answers
RELEVANCY SCORE 32.8

I need help for a problem with my chromebook.This stickman keeps popping up and i don't know how to get rid of it.
 

Read other answers
RELEVANCY SCORE 32.8

My Hp Chromebook 11 G3 appers tp have no operating system on it when i start it up it automaticllly goes to a Starup Nsh paage any help

Read other answers
RELEVANCY SCORE 32.8

I purchased a new Chromebook 14 although it is a 2 year old model I cannot get it out of demo mode

Read other answers
RELEVANCY SCORE 32.8

where could i get the manual, and the maintenace guide? http://h20565.www2.hp.com/portal/site/hpsc/public/psi/home/?sp4ts.oid=10467904#manuals there are only     Safety and Regulatory information (1)    White papers (1).  is there any official guide? i could not find anywhere in this hp.com site.

Read other answers
RELEVANCY SCORE 32.8

I have recently just purchased a chromebook for my wife so she can work though school more efficiently. However neither of us have ever used anything other than Windows. She has a class that requires her to watch live video stream of her class that is a jnlp file but we have no idea on what Google app to download that supports that file. Any help will be greatly appreciated..
 

A:chromebook help

Does the class/instructor not provide information on how to access the video stream? I would expect they would have provided the info, as you typically have to create an account/login to access course related materials.
 

Read other 2 answers
RELEVANCY SCORE 32.8

A few weeks ago, my Chromebook began spontaneously powering down. I originally thought this was due to low battery, but after a few days I couldn't log on at all, even when battery was fully charged, or machine was plugged into the AC. Would get the password prompt and be able to enter the password okay, but then the machine would lock. Cursor still worked, but nothing responded, not even the onscreen "Shut Off" button. Only way to turn off the machine was to close lid or use the keyboard power button. Is there any way to fix this, or is this machine now dead? Thank you!

Read other answers
RELEVANCY SCORE 32.8

Chromebook 14 is less than 7 months old and will not power up. I have tried a hard reboot (power, power/refresh, power/refresh/esc for 7 sec) Nothing works! The battery is internal so I cannot remove that. Any suggestions?

Read other answers
RELEVANCY SCORE 32.8

Hello, I just replaced my chromebook, which my dog found quite tasty, judging from the side and back of it.  I have purchased an Acer Chromebook 15, but now I am stuck.  Does anyone have information about the brand/type of printer I should look for?  I've searched all over the web, but it just seems no one can give me "cloud-based" printing suggestions.  Anyone? Thank you, Spacekase1











Solved!
Go to Solution.

A:Chromebook. The dog ate it!

https://www.google.com/cloudprint/learn/printers.html

Read other 9 answers
RELEVANCY SCORE 32.8

When my chromebook is off, there is a white flashing light next to the power supply, no wi-fi is on, can anyone tell me why it's flashing?

A:Chromebook

Keanoz wrote:When my chromebook is off, there is a white flashing light next to the power supply, no wi-fi is on, can anyone tell me why it's flashing?Is this a HP laptop? You provide little information to be of help here.

Read other 4 answers
RELEVANCY SCORE 32.8

I'm stuck on the "corrupt" screen and would lie to be able to navigate to my Web store apps as I have the "recovery tool" app already on my system however my wireless mouse won't work for some reason and my mouse pad on the chromebook isnt workingAs well?! Any suggestions?

Read other answers
RELEVANCY SCORE 32.8

Hi ? Does anyone know when the Chromebook 14 is coming to the UK ? May? Also, any idea as to whether the specs for the processor will be the same as currently displayed on several websites ? the Intel Celeron N3060 or N3160? Just trying to guage whether I should hold off buying a Toshiba Core i3 model or not... Thanks!

A:Chromebook 14

Not too much longer, hopefully..https://store.google.com/product/acer_chromebook_14

Read other 9 answers
RELEVANCY SCORE 32.8

HP Chromebook 14 Model: 14-q010nr My Chromebook gets vey hot on the left top side of the bezel around screen and back of lid..Hot enough you can't touch it. The heat starts at the top left corner and radiates all the way down to the keyboard. The right side is cool.  

A:HP chromebook 14 getting very hot

If it is getting that hot I would contact HP Support for warranty service: http://h10025.www1.hp.com/ewfrf/wc/contacthp?cc=us&dlc=en&lang=en&lc=en&product=6657691

Read other 6 answers
RELEVANCY SCORE 32.8

I need help with my chrome book! I went to open it this morning and the chromebook title came on just fine when I turned it on but after that the screen is just black, I can tell that the screen is on because it's lot up butit's just black please help! How do I get to use my laptop again?
 

Read other answers
RELEVANCY SCORE 32.8

Hello,I wondering if i could send my chromebook to HP, so that it could get a repair. I have a year warranty. Moreover a bit too much cleaning spray was sprayed on the screen which caused the screen to shut down. It is not functioning however the keyboard is still working.  A key is also chipped of. Is it repairable?

Read other answers
RELEVANCY SCORE 32.8

Hi ? Does anyone know when the Chromebook 14 is coming to the UK ? May? Also, any idea as to whether the specs for the processor will be the same as currently displayed on several websites ? the Intel Celeron N3060 or N3160? Just trying to guage whether I should hold off buying a Toshiba Core i3 model or not... Thanks!

Read other answers
RELEVANCY SCORE 32.8

can someone with teamviewer install windows 7 in my chromebook ?
 

A:chromebook

Which of these two do you own? Chromebook Pixel or Acer C720
If neither, forget it; it probably won't work.
Where did you purchase your Windows 7 DVD? (to be sure the license is valid).
 

Read other 3 answers
RELEVANCY SCORE 32.8

HI...help with Chromebook, pls. Claire
 

Read other answers
RELEVANCY SCORE 32.8

Hi there.

I'm doing this thread to once & for all find the ultimate answers to my PC issues. Before i bought my Lenovo Yoga 8 laptop i was thinking of buying a Google Chromebook. Specs might not be as high-end as a Windows PC but it loads a lot faster (having no such apps or enough background process to load in the background), apps load a lot faster, updates come automatically (and no need to download/intall like a PC), straighforward OS and no complicated hundreds of settings to tinker with unlike a PC. And besides a Chromebook is virus and malware-free forever.

I also happen to come from a Macbook Air and i found my PC is that slow. Downloading & installing apps takes a lot longer, opening or closing an app or browser or tasks also takes longer. But in the course i have made some research to improve the speed & performance of my Windows 8.1 laptop mainly:

1. Turned off bluetooth
2. Set Windows Update to automatic
3. Updated Windows Defender
4. Defrafgging my hard drive monthly

5. Choose Selective Startup (under msconfig) and made sure no apps are enabled under Startup, selected apps are running under Services, choose a higher number under Processors and maximum memory set to at least half of what my Lenovo is capable of (under Boot)
6. Set performance to High Performance.

So, What else have i missed?

Also i noticed when i look at Task Manager there are background processes that i do not understand and i'm not sur... Read more

A:Chromebook better than a PC?

Pick your platform by what you need to run. Typical applications in order of computer power include:
1. Web browsing (tablet)
2. Document editing. (Keyboard)
3. Spreadsheets, databases.
4. Multi-tasking (8GB RAM)
5. Watching movies.
6. Low performance games.(Graphics Card)
7. Infrequent video editing. (i5)
8. High performance games. (Graphics Card, i7, desktop)
9. Frequent video editing or rendering. (Multiple graphics cards, and processors, 32GB)
10. Rendering the Hobbit. (Server Farm.)
11. Simulating climate change. (Petabytes)

Read other 14 answers
RELEVANCY SCORE 32.8

HI...help with chromebook, please

Claire
 

Read other answers
RELEVANCY SCORE 32.4

A photo colleague dumped his Chromebook on my lap (gratis) with some [email protected]#$ comments ... I will not comment as to why, and I thought this could replace my clunky W540 for pre made portfolio/slide or video presentations. OK, here is the deal.  The Cloud storage is nice, but I'm off on the road with no WiFi, at a client's house. Last time I tested the Chrome Cloud, the presentation 'stuttered' and the flow was disconcerting, and was a discredit to my abilities. I have mutliple prsentations, and 16gb is not enough, particularly when visiting distinct client with different or multiple  portfolio requirements. Is there any way to change the 16gb standard card to a 64gb (There are now 200gb micro SD cards!): Sandisk 200GB SD - The future. I hate to fiddle with the built in SD port, not counting the potential loss of these tiny cards.  I would like it to be an  internal or at least sealed and protected from accidental 'pop-outs'. As the eMMC is actually built on the SD card protocol, can I open and replace the meager 16gb with a more modern larger storage for of WiFi use. Any hack or hints before I pass this unit off, would be appreciated.  Incredible 'oyster' closure system.  Even the Chrome Pixel has a lid finger catch groove.

A:Yoga 11e Chromebook

I do have and use the "SanDisk Connect Wireless Media Drive":  Did not try it in Chromebook yet, as the Google Store does not seem to have the Chrome extension.  It does play well on my Adroids (Cell and Tablet). Sandisk Wireless Media drive. That may be a way to go if I can get it to work as just a raw drive using some workaround software controls.  I guess another workaround and something else to carry & lose.  

Read other 5 answers
RELEVANCY SCORE 32.4

I am looking for information on an older HP Chromebook(was not given year made) with a model number HP TPN M9.There maybe more numbers but this is all the information I was given to go on! It is used & works,sold locally! Can anyone here help me?Sorry for such little information to go on! 

Read other answers
RELEVANCY SCORE 32.4

Could someone please help me with the setup of a Chromebook 15 when no WiFi is available.  The connection will be a dial up connection and I am not sure how to set that up as my network.

A:Chromebook 15 Setup

You'll have to have a modem connected to the phone line to do the dialup, then either ethernet or wireless to get from there to the Chromebook. The Chromebook doesn't have its own modem...

Read other 1 answers
RELEVANCY SCORE 32.4

My processing is too slow.  If i have a few windows open it can be very slow. Can i add gig to speed it up?  I also have the cursor jumping around when I type and sometimes lose things all together that I type. This is the same problem I have with another Acer lap top with Windows. Regards,Carmel 

Read other answers
RELEVANCY SCORE 32.4

Hello All. OS on my Chromebook 14 is corrupted, is there any way I can back up data before I proceed with reset, or should I just wave goodbye to it? None of it is unique, so can be recreated, but it took quite a bit of time to compile. Thanks.

Read other answers
RELEVANCY SCORE 32.4

I followed the instructions here: https://acer.custhelp.com/app/answers/detail/a_id/27637#_ga=1.91117849.2058217069.1472158467 I went to Google's site, and downloaded the linux script which creates the bootable USB media. It passes the verification stage, then fails with an "Unexpected Error." I looked that up on the Google recovery page and it say my media could be bad. That isn't the problem. I watched the logs (using <CTRL><ALT><REFRESH>) and the failure happens when flashing the rom:Starting firmware updater (/tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery)
Command: /tmp/install-mount-point/usr/sbin/chromeos-firmwareupdate --mode=recovery
Starting Google_Edgar firmware updater v4 (recovery)...
- Updater package: [Google_Edgar.7287.167.17 / EC:edgar_v1.1.3612-1863437]
- Current system: [RO:Google_Edgar.7287.167.17 , ACT:Google_Edgar.7287.167.17 / EC:edgar_v1.1.3611-a9a071e]
- Write protection: Hardware: off, Software: Main=ON EC=ON
mode_recovery: update RO+RW
* invoke: flashrom -p host --fast-verify -w bios.bin
mode_recovery: update ec/RO+RW
* invoke: flashrom -p ec --fast-verify -w ec.bin
Execution failed (1): flashrom -p ec --fast-verify -w ec.bin
Messages:
Erasing and writing flash chip... Good. It seems nothing was changed.
FAILED
flashrom v0.9.4 : 7be7ca6 : Jun 07 2016 18:51:52 UTC on Linux 3.18.0-12320-gbb6b499 (x86_64), built with libpci 3.1.10, GCC 4.9.x 20150123 (prerelease), little endian
disable_power_man... Read more

Read other answers
RELEVANCY SCORE 32.4

The Lenovo N23 Chromebooks (80YS series) is not compatible with the Google Chrome Camera App (seems silly...since it's supposed to be Google based).  Anyone have a solution for this?  We've tried other apps, and there's just not one that works like it's supposed to in all of the programs (some aren't compatible with Google Docs/sheets/etc..., some don't zoom, some won't recognize the camera, some won't take pictures that save to the drive just in an online account).   Any help would be much appreciated. 

Read other answers
RELEVANCY SCORE 32.4

When i put my headphones is my chromebook the sound continues to come out of the normal soundsystem insted of out of the headphones . Does anyone have any experience with this and knows how to solve this ?

Read other answers
RELEVANCY SCORE 32.4

My chrome os will note recover... I was told it was a HP issue not a chrome issue...with no advise how to fix it

Read other answers
RELEVANCY SCORE 32.4

Hello. I want to install Linux on my Asus 201p chromebook. I have fiddling around with Crouton but I don't want to have Chrome OS and Linux running simultaneously. Is there a way to install Linux and replace Chrome OS?
 

Read other answers
RELEVANCY SCORE 32.4

How can I create windows 10 usb iso on this laptop?
 

A:Samsung Chromebook W

You cannot, as you cannot fire off WIndows Executables on Chromebook. If you could, then it would be a massive security hole.
 

Read other 0 answers
RELEVANCY SCORE 32.4

hi, chromebook not starting up after last Chrome upgrade.Lifting lid or power button has no effectjust light blue screen.No key board functions Have tried variouse letter combinations.ie;- esc/refresh/power--nothing.

Read other answers
RELEVANCY SCORE 32.4

I've had my HP Chromebook since December 2014 and never had any issues with it. I love using it! Two days ago I switched the Chromebook off when it had about 8% battery left knowing I'd need to charge it when I next used it, however, it now won't start up at all and there is no charge coming from the AC adapter either. I have noticed that the Chromebook seems to be losing charge even when switched off recently as sometimes I've pout it away with 20% charge left and yet it's still been completely dead when I've next tried to use it; it never did that before. Anyway, my Chromebook is now useless to me and the HP website suggests it came out f warrenty 11mths after I purchased it in Novemver 2015. What can be done? It seems ludicrous that the damned thing hasn't lasted me 2 years yet. Please help... Anyone?

Read other answers
RELEVANCY SCORE 32.4

What is the difference between the C720-3605 and the C720-3404, besides $50? The comparison option on acer.com does not identify any differences besides price.

A:Chromebook differences

tpthatsme,
 
Looking at the specifications side by side they appear to be the same.

Read other 1 answers
RELEVANCY SCORE 32.4

My ChromeBook has lost my Wireless printer, reporting it has been OFFLINE for months now. However the printer is ONLINE and printing from ALL my other Wireless connected computers, running either Windows 7 & Windows 10.how can I correct the "OFFLINE" problem? The ChromeBook Cloud always shows the ptinter to be OFFLINE FOR MONTHS. It did work OK before, BTW.Thanks,Norm

Read other answers
RELEVANCY SCORE 32.4

Hello I have a HP Chromebook 14, I used yesterday normally and today it turn off after 1 or less minutes that I turned on, when I used ass guess It let me work and them after 5 minutes turned off, I reset everything and now when Im writing down my email and password it turned off, I have no idea what to do

Read other answers
RELEVANCY SCORE 32.4

hi, im new to this site and im sorry if this is posted in the wrong place. But I have an Acer Chromebook 15 that uses a ZTE wifi hotspot( not sure what they are called) but my question is; is it possible to make a wireless wife connection a wired connection? I need a hard wired internet connection for work but I only have the wireless wifi thing. I need a hardwired connection so that I have a constent,safe connection. Even though I don't have an issue with getting or staying connected. If there's no way to make it hardwired is there any way to increase safety and connection strength/speed? Thank you in advance and if you need any more info,ill try to help.
 

A:New here and need chromebook/wifi help

howdy and welcome, going to move this to networking.
 

Read other 3 answers