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4th X1 carbon Keyboard dead after rebooting from A...

Q: 4th X1 carbon Keyboard dead after rebooting from A...

I bought the 2016 version of Thinkpad X1 Carbon 3 months ago and the machine type is 20FB. I had Windows 10 and Arch Linux installed where I enabled UEFI and use systemd-boot as default bootloader. The keyboard died occationally when I reboot from Arch Linux and doesn't have power adapter connected (i.e. use battery). After it happens, the LED light on FnLk button is still on but the keyboard won't respond me for any key I pressed. (can't turn on the keyboard back-light, can't select OS to boot, can't enter BIOS by F1, etc..) However, if I connect a USB keyboard and use that keyboard to boot into Windows, the keyboard on the laptop will fix itself. I think It's not a hardware problem because the windows 10 system can fix the keyboard at boot stage and in Linux when this bug was hit, though the keyboard doesn't respond, but I can still see the keyboard device mounted on /dev. Just for some reason it doesn't generate interrupts as it should. I called customer support several times but they keeps saying they'll mail me a box and I should send my machine back to them. And they claimed it's the only thing they can do. So I came to forum for help. I guess many of you will have multiple OS installed. Did you have this problem? If I'm the only one having this problem, I might really have to mail my machine back. But I definitely don't want to do it as this is my work laptop. The problem is pretty annoying because Arch Linux is my default boot system. When this bug hit, I have to connect a USB keyboard and select windows to boot, and then, restart into Arch. I definitely can't take a USB keyboard with me all the time. I guess there's something wrong in BIOS. If this problem is system related, the keyboard sholdn't stop working on the "LENOVO" screen, but actually I can't enter BIOS using keyboard when this problem was hit. And it's pretty interesting that it only happened when I don't have power adapter connected. Maybe the keyboard turned itself off to save power? And only Windows can wake it up? Below is the details of this problem. It's an email I sent to one customer rep, but received nothing useful in response: ----------------I find out the keyboard issue is not simply a hardware problem. It's more complicated than what I thought. I put details below and please let me know if you want more information to solve this problem: I have Arch Linux and Windows 10 installed in my TP X1 4th computer. The keyboard stopped working when I restarted from Arch Linux ( stopped working since I saw LENOVO logo on screen). The green light on FNLCK was still on but the computer didn't respond me for any key I pressed. (can't turn on the keyboard back-light, can't select OS to boot in EFIBOOTLOADER, can't enter BIOS by F1, etc..) Yesterday morning, I plugged a USB keyboard and booted into Windows 10, the keyboard fixed itself when I saw the windows login screen. And then I was able to use keyboard in Linux and BIOS as well. However, the keyboard stopped working again last night, I used USB keyboard to boot into Linux this morning and found out Linux doesn't fix the keyboard, however, the keyboard device does show up in libinput-list-devices as follows: Device: AT Translated Set 2 keyboardKernel: /dev/input/event0Group: 7Seat: seat0, defaultCapabilities: keyboard Tap-to-click: n/aTap-and-drag: n/aTap drag lock: n/aLeft-handed: n/aNat.scrolling: n/aMiddle emulation: n/aCalibration: n/aScroll methods: noneClick methods: noneDisable-w-typing: n/aAccel profiles: n/a so basically the keyboard is connected to the motherboard but for some reason, it does not generate interrupt when I pressed. And what I discovered is that the keyboard only stopped working when I restart from Linux and I don't have my computer connected to power. To sum up, the keyboard stopped working randomly when I started the PC and my last running OS is Linux and at shutdown time I don't have power connected to the computer. I can fix this by plugging a USB keyboard and select Windows 10 to boot. Windows 10 will fix the keyboard when I see the login window. So I think changing a keyboard as you suggested won't solve the problem 'cause the keyboard is not damaged physically. I hope you can help solve this problem as I don't want to carry a USB keyboard with my computer every time.

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RELEVANCY SCORE 200
Preferred Solution: 4th X1 carbon Keyboard dead after rebooting from A...

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 72.8

A friend has an 2nd gen X1 Carbon (20A7), purchased with Win 8.1 Pro, long since upgraded to Win 10 pro."BIOS" as they keep calling it, is latest, GRET54WW 1.31 Windows automatically updated, Lenovo Vantage Auto Updates on. A while ago she "cleaned" the adaptive keyboard, since when, she thinks, it does not work. It is "dead", not even lit up. Note, this may be coincidental. She says she used firm pressure, but I think it unlikely she physically damaged it. Since then on power up a message is displayed: "Flashing Adaptive Keyboard Firmware... Please do not power off!" This stays for perhaps 30s before booting continues. I cannot get to the EFI by pressing enter at this stage, (but can from the OS). Then, all seems normal except the non working adaptive keyboard. Searching the message in quotes, even just the first half: "Flashing Adaptive Keyboard Firmware" produces zero hits. Zero! Looking in Vantage / Lenovo System Update, I saw that around the same time, "ThinkPad Hotkey Features Integration Package Setup - 10 [64] - V.9.0.0.7" was shown as successfully installed. Suspecting this, I googled how to uninstall, and was led to n1wvu28e.exe. There is however no uninstall option in that package. Further, running n1wvu28e.exe told me that its default install is to C:\DRIVERS\HOTKEY. Although Vantage showed it as installed, this directory had only a single "setup.exe". I ran n1wvu28e.exe which populated C:\DRIVERS\HOTKEY with 21 items. ... Read more

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RELEVANCY SCORE 53.6

Hello! I purchased a X1 carbon 20a8 and after one week it stopped working. I can't boot anymore - it appears like this : https://≠www.youtube.com/≠watch?v=J-vf0Hs4_Is&a≠pp=desktop Do you know what is wrong?

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RELEVANCY SCORE 53.6

Hello everyone, I am pretty frustrated right now. I've only had the machine for two weeks and out of nowhere while I was doing an important report it just shut off and won't turn back on.  I tried holding power button and the reset button with no luck. When the AC adapter is plugged in, battery light shows green which is full charge. With AC in, the power button flashes 3 times when I press it and I hear two clicks from inside the laptop. With no AC, the power button sometimes quickly flashes after I press it and stays dead. Seems to be a hardware issue but hoping it isnt. Could someone maybe let me know anyway to fix this asap? Machine:X1 carbon 5th geni7, 16GB RAM, 512GB SSD Thanks a lot!

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RELEVANCY SCORE 53.6

Hello! I purchased a X1 carbon 20a8 and after one week it stopped working. I can't boot anymore - it appears like this : https://≠www.youtube.com/≠watch?v=J-vf0Hs4_Is&a≠pp=desktop Do you know what is wrong?

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RELEVANCY SCORE 53.2

My trusted X1 Carbon (2012) has died.Power socket has a solid green light.Fingerprint reader blinks green and then 3 orange when I drag my finger over it.Everything else appears dead.I've? tried the paperclip.I've tried disconnecting the battery and CMOS and holding the power button for 30 seconds.No luck.What should I do next?Thanks for any help.

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RELEVANCY SCORE 53.2

Hi, I have just bought a factory refurbished X1 Carbon 5th gen and was going through the initial updates routine.After the classical huge Win10 initial update, I opened Lenovo companion and started the update process.It started a bios update, rebooted and after 5 minutes the screen went black.I waited some time, tried pressing some keys... nothing. It's dead.Is there any one with some experience on the subject that has some good ideas on how to wake it up? Thanks

A:X1 Carbon 5th Gen dead after bios update

Good day.
 
Sorry you're having trouble.
 
So it's fiully powered down, or in a hung state?
Not sure it will help, but you might try the emergency reset hole.
See page 6 in the user guide: https://download.lenovo.com/pccbbs/mobiles_pdf/x1_carbon_5th_ug_en.pdf
 
Regards.

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RELEVANCY SCORE 52

Hey all.

I've been using a Macbook Pro 15" for years, with Win7 Ultimate installed. Naturally I have everything just so.. It died a few days ago. I figured it was the SSD, but it was the mainboard or something.

I now have a new Lenovo X1 Carbon, and the SSD from the MacBook Pro is in an ext. USB enclosure. How would the experts recommend that I image the old installation onto the new laptop?

I found this article (Restore Windows 7 to different computer ) but it requires the old computer to be working.

(Please keep in mind the X1 doesn't have an optical drive -- I will have to create a bootable USB key for this process.. Or perhaps it's possible to boot off of the external HD -- I'll check the BIOS)

Thanks in advance..

A:How To: image Win7Ult from dead MacBookPro SSD to new Lenovo X1 Carbon

Hi,

Do you have a system image for the original MacBook Windows 7 installation?

Regards,
Golden

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RELEVANCY SCORE 51.6

I just switched my old, dead motherboard with a new motherboard I just bought. Hooked up everything and powered it on but now it just keeps rebooting after about 7 seconds. I don't really know what is going on. Really appreciate any help.
 

A:Solved: Swapped out dead motherboard. Pc keeps rebooting.

I figured it out. Something was wrong with one of the RAM slots. Moved to a different one and everything's working good now.
 

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RELEVANCY SCORE 50.8

 HiI own a X1 Carbon Gen 2 thinkpad and wonder if it is possible to replace the current keyboard with a X1 Carbon gen 3 keyboard (with proper mouse buttons), or if it will not fit?I have tried to check the manuals and the connectors seems similar although some things, such as the fingerprint reader, seems different. I have no problem "loosing" the adaptive keyboard and fingerprint reader if I can have all the functionality of the keyboard and trackpoint on the new "keyboard" (i.e. the gen 3 frontpanel).

A:X1 Carbon Gen 3 Keyboard on X1 Carbon Gen 2

I am interested in this exact topic as well. Looks like the Gen 3 keyboards lack the adaptive keyboard - that clear stripe on the top that changes. The FRU for these X1 Carbons seem to be the whole keyboard, adaptive part, trackpad and bezel - they go for 150 USD or so. Problem is we don't know if it will work given the model year differences. A nice alternative would be just to replace the trackpoint. They came close with this one, but it is no macbook in terms of tactile feel of the pad. I really am having a hard time with it and it's been about a month.  Lenovo please help!

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RELEVANCY SCORE 48

Hello everyone, Would be really appreciative if I could get some help here.  I need to replace the keyboard for my gen 2 x1 carbon.  Is the FRU # 04X5570 for the gen2 x1 correct?  Are my only options ebay/amazon/newegg?  Looking up on Lenovo's online parts store, looks like I would have to call IBM for availability at $255 for the unit. l

A:X1 carbon gen 2 keyboard fru and replacement

Hi chcane,Warm Greetings & welcome to Lenovo Community, happy to have you here.As I understand that you have query regarding replacement FRU for ThinkPad X1 Carbon Gen 2
That FRU - 04X5570 is correct for complete list please check from here 
 
I hope the above information helped you.
Please feel free to post in Lenovo Community Forums if you have any further queries!
 
Regards,

Prabhansh_______________________________________________Tap that Kudos button if I helped.If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!

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RELEVANCY SCORE 48

hello, i must change my keyboard because the water, so i serached almost internet and i don't see any keyboard for my model ?? WANT TO KNOW THE PRICE ? AND ALSOO SHIPPING TO QU…BEC CITY ?Any one here to help me please Thanks?? PAR

A:Replacement keyboard for my X1 Carbon

I am not certain I've identified the part correctly, but this looks like the French Canadian keyboard for the X1 Carbon Gen 3 (MT-M beginning 20BS or 20BT). If so, I believe the part you need is FRU 00HT302 or 00HN947 (the two are equivalent, just made by different manufacturers). You should be able to find a supplier online - I'd start looking on the Lenovo site for options in your country (click).

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RELEVANCY SCORE 48

Dear Lenovo Community, I recently bought a refurbished X1 Carbon 3rd gen Laptop from an polish reseller. The build-in keyboard has british layout - well not really though. Wikipedia says that british keyboards are in qwerty layout. My Laptop however, has the Y and Z keys switched. Can you tell me, what keyboard I'm using? Would be helpful to know which keyboard layout to select with my next Linux Debian install. Kind regards, Dennis

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RELEVANCY SCORE 48

I live in California, but I'm a writer that just needs a DANISH keyboard. How do I order the new X1 Carbon with that option? Ordering from the DK version of Lenovo is simply more expensive. While Apple has this option in the configuration, I can't stand a life without the trackpoint, so X1 Carbon it is.

A:Ordering the X1 Carbon with a non-US keyboard?

HelloPurchase the laptop with US keyboard layout and replace the keyboard by one with Danish layout or apply Danish symbols by laser engraving, it's very easy and cheaply.

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RELEVANCY SCORE 48

What are the changes to the X1 Carbon for the model due to be introduced this month?

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RELEVANCY SCORE 48

Hi all, I've had my X1 carbon with the adaptive keyboard for a while now and I've noticed that the adaptive keyboard looks as though the inside of it is leaking in a brightly lit room. I was wondering if this is normal or I need to replace it. And does anyone know if it is possible to replace it? Thank you and I hope to hear your responces 

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RELEVANCY SCORE 48

Hello ! Can someone advice me how to securely open my laptop x1 and clean the dust inside my keyboard ? I tried to get out the screw below the laptop. I experienced some resistance to open it.  Thanks for your support

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RELEVANCY SCORE 48

Just got my 5th Gen X1 Carbon few days and wondering if there is a way to keep the keyboard backlight always on? Everytime I Shutdown or Reboot, the backlight turns off and has to be turned on manually.  My 5 year old HP laptop much smarter than this in regards to keyboard backlight.

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RELEVANCY SCORE 48

The keyboard on my Gen 1 X1 Carbon (Model 3444-CT0) has failed (I've lost "9", "O", "L" and ".") so I'd like to change it. The complete assembly with bezel, including touchpad and fingerprint reader is easy to buy, but expensive as I only need the keyboard. I've found a source for a new keyboard alone (FRU 04Y0798) but can't work out how to seperate it from the bezel to swap over. There are no obvious screws or retainers and the old keyboard seems solidly fixed to the bezel.Does anyone have any tips to remove and replace the keyboard module only?Thanks!<

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RELEVANCY SCORE 47.6

Hello! I have bought lenovo x1 carbon (first generation).Suddenly I found out, that its keyboard does not support detection of even TWO keys pressed simulanteneously. For example, key combinations:  s+x, d+c, f+v, j+n cause "beep" sound. It seems really strange for me.. Usually keyboards support at least 3 keys pressed at the same time...Is it normal for x1 carbon, or the problem is with my notebook?  Thanks!

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RELEVANCY SCORE 47.6

Dear all, I unfortunately spilled water on the keyboard of my 2nd gen X1 carbon and several of the keys no longer work. As it is out of warranty, I was hoping to buy the parts from Lenovo and fix it myself. Can somebody point me in the right direction as far as which parts I'll need to replace and what the part numbers are? Thanks!

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RELEVANCY SCORE 47.6

Hi,I have a 2nd Gen X1 Carbon (Model 20A8) My adaptive keyboard is not working as it should. The backlight is permanantly on, so I am unable to determine which mode it is in and therefore which button sequence is active. It doesn't matter how many times I press the Fn key, the lights for all options are permanently switched on. Can someone please advise how I can overcome this issue. I have already downloaded the latest drivers etc. Thanks

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RELEVANCY SCORE 47.6

Hi, I have a version of Lenovo Thinkpad X1 Carbon with really weird keyboard. The left Shift key is smaller (half of the regular sized Shift in other Lenovos) and between the left Shift and the "Z" key there is another button marked with two arrows (arrow ">" on the top corner of the key and arrow "<" below), however it's function is identical to the slash key placed next to the Enter (the one doing "\" and "|"). Rarely I use the slash, and I have never used the "|" line, so I don't need two buttons doing the same thing. But the left Shift I use frequently and it's too small for me. I'd love to remap the useless key with arrows and make it the second left Shift key (so no matter which key, left Shift or the useless arrows key I hit, I get the same effect - Shift effect).In the attachment you can see pic of the keybord, so that you know what I mean. I have no clue how this weird arrows key is named and why the keyboard have two keys with identical role placed in different places and marked with differeny symbols.Please, please, please tell me there is a way to do it. Because user experience now is extremely painful.Thanks

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RELEVANCY SCORE 47.6

Hi, i am facing a small issue with my x1 carbon which is the keyboard back-lit. The keyboard back-lit is disabling it self randomly plus when i make restart or shut down the laptop. Is there any solution to keep it lighted on permanently !

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RELEVANCY SCORE 47.6

I have a new Thinkpad X1 Carbon 5th Gen.   Every time I turn on or wake up the computer, the keyboard backlight is off, even if it had been on when I had previously shut it down or put it to sleep.  I don't understand why this one feature seems to have no memory and resets to a default of "off" every time.  I can't imagine anyone would want the default to be off, rather than the last setting.   I looked in the Lenovo Settings and the User Guide but found nothing.   Does anyone know how to fix this?   Thanks.

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RELEVANCY SCORE 47.6

X1 Carbon (Esc) key is swapped with (`) key in the new keyboard layout. I tried to select defirante keyboard settings to active the new Ecs key location in this new layout but with no luck. I don't know why they changed the location of this button if they want to keep it in the same place ?

A:X1 Carbon (Esc) key is swapped with (`) key in the new keyboard layout

Lenovo, any solution? How to navigate BIOS or any terminal without Esc key? 

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RELEVANCY SCORE 47.6

We've purchased about 2 dozen 4th gen x1 carbons, machine type 20fb, and have been having some intermittent keyboard issues with multiple laptops.  At least 3 different units have had problems where the keyboard doesn't seem to work at all.  After power on, we press F12, F1, or Enter to try and access different functions, but they have no effect.  Once windows loads, we still can't type anything.   The first time my tech ran into this, he rebooted a few times and was still experiencing the same issue, he set the laptop aside for me to look at.  When I turned it on, they keyboard was functioning normally.  Later, after loading our image on the computer, he was preparing to deploy it to a user when the keyboard stopped working again. I fired up a new laptop this morning, fresh out of the box, and had the same issue, a non-functional keyboard.  In this case at least, the touchpoint/touchpad didn't work either.  I rebooted, tried to get into UEFI config, and after a couple of more reboots I tried pxe booting, but nothing I pressed on the keyboard seemed to help.  I turned the laptop off and put a note on it that it had a bad keyboard, but when my tech came in and turned it on a couple of hours later, they keyboard is working fine.   I've got one in front of me right now that was working this morning, but now the touchpad/point aren't responding.  Keyboard is working though.  L... Read more

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RELEVANCY SCORE 47.6

Is it possible to enable this function when low light is detected?  I think a similliar feature is available on other laptops but not sure if its available on the X1C? I know FN + Spacebar will manually turns the backlight on.

A:X1 Carbon Auto Backlit Keyboard

AFAIK there's no light sensor so that function isn't available. I agree that it's a good idea. Maybe in the next iteration of the new keyboard.

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RELEVANCY SCORE 47.6

Hi, I have a version of Lenovo Thinkpad X1 Carbon with really weird keyboard. The left Shift key is smaller (half of the regular sized Shift in other Lenovos) and between the left Shift and the "Z" key there is another button marked with two arrows (arrow ">" on the top corner of the key and arrow "<" below), however it's function is identical to the slash key placed next to the Enter (the one doing "\" and "|"). Rarely I use the slash, and I have never used the "|" line, so I don't need two buttons doing the same thing. But the left Shift I use frequently and it's too small for me. I'd love to remap the useless key with arrows and make it the second left Shift key (so no matter which key, left Shift or the useless arrows key I hit, I get the same effect - Shift effect).In the attachment you can see pic of the keybord, so that you know what I mean. I have no clue how this weird arrows key is named and why the keyboard have two keys with identical role placed in different places and marked with differeny symbols.Please, please, please tell me there is a way to do it. Because user experience now is extremely painful.Thanks

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RELEVANCY SCORE 46.8

For some reason, I cannot get the backlit keyboard to work on my new X1 Carbon Touch.  It lights up upon powering up and then will not turn on no matter how many times I hit the space bar.  I don't see an option to enable/disable anywhere either.  Am I missing a driver?  Thanks in advance.










Solved!
Go to Solution.

A:X1 Carbon Touch Backlit keyboard not working

Hi, architect7
 
Be sure to hold the Fn key while pressing the Spacebar to turn on the backlit keyboard. If you have already tried this to no avail, then I would recommend checking some BIOS settings. To enter BIOS, reboot the machine. When it is powering back up and you see the Lenovo splash screen, tap the Enter key repeatedly. A menu should appear. When it does, press F1 to enter BIOS. Once here, navigate to Config ? Keyboard/Mouse and check the settings of Fn and Ctrl Key swap and Fn Key Lock. For purposes of this test, make sure they are both set to Disabled. Once done, press F10 to save and exit. The machine should now boot normally. Log in to Windows and try to activate the backlight again and see if that works.
 
Best of luck,
Adam



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RELEVANCY SCORE 46.8

When my yoga arrived, the A-L row did not properly pop out when I opened up the lid- I managed to get the row to pop out by pushing the K key slightly upwards, but the entire row still seems recessed even after doing that. The row occasionally still sticks down when flipping between tablet mode and opening the laptop, and almost always sticks when the laptop's been closed for a few hours.Is this a common problem (preferrably one with a common solution) ? It seems like the row of keys might have a downwards bow in it or something similar, if that helps. It really sucks to type on and I'd love to fix this without sending it in for repairs.

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RELEVANCY SCORE 46.8

Hello, The adpative keyboard for my X1C 2nd is compeleley off and doesn't work any more. It keeps off even if I restart my PC. My warranty has expired. Is there any method to "wake" it up. PS: the laptop is gentlely used and I am not sure if it is a hardware problem.

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RELEVANCY SCORE 46.8

Hi,  I've had my x1 carbon for a while nowand my adaptive keyboard just stopped responding out of the blue. I'm running 64 bit Windows 8.1 Pro.I've downloaded all the necessary drivers but still hadn't fixed anything.I'd really appreciate it someone had a solution to this. It's really inconvenient for me because this laptop is my dailer driver.  Thanks in advanced    

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RELEVANCY SCORE 46.8

Hello, I am new to this community and am hoping some experts here can help me out. I have an X1 Carbon laptop (2nd gen) and it's been great since I purchased it 6 months ago. However, in the past three weeks, the function key notification pops up continually, then freezes my keyboard often. Or it won't allow certain keys to work. And now, a new thing - the Function key locks and unloocks on its own.  I rarely use the FN keys unless I'm inadvertently pressing buttons that I don't know. I've tried to lock things up in the settings but it won't stop. So I'm sure I'm missing something obvious. Any help/input would be greatly appreciated. Close to using this laptop as a frisbee.

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RELEVANCY SCORE 46.8

Does anyone have a solutions to getting the FN camera button connected to the Lenovo Settings program from the Microsoft Store in Windows 10?  Since upgrading to Windows 10 when pressing the camera Adaptive key I get an error message that this key combination opens the Lenovo Setting Program.  You do not have the Levono Settings Program installed on your computer.  Well it is installed.  I have installed  the latest Lenovo Hotkey package, Dependency package etc and have never had this button work since upgrading from Windows 7 PRO.  All other buttons function as expected. X1 Carbon 20A7.Any ideas?? 

























Capture.GIF ?41 KB

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RELEVANCY SCORE 46.8

I am not sure if I am in the right forum, but this whole site is so difficult to navigate. There are no suppot numbers, and no-one to call. I am on a different computer now because my keyboard on my X1 Carbon Thinkpad has suddenly stopped working. I can get a keyboard to come up on the screen (and type in using external mouse) but none of the keys on the actual keypad work. None of the keys work. Some of the FN keys work. I have tried Ctrl + Alt + Del.
 
Moderator edit: Added detail to subject

A:X1 Carbon Thinkpad keyboard stopped working

PS The touchpad is working. 

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RELEVANCY SCORE 46.8

I cleaned the keyboard of my X1 carbon today, which inevitably involved pressing  all  keys on the keyboard randomly. Immediately after the cleaning, the speaker can't produce any sound. Headphones work fine. I checked the sound option in control panel, and everything seems to be working normally. The green bar that shows the changing volume of speaker perfectly respond to the system and browser, except no sound is actually produced. It also shows that the sound card is working fine. Does that mean that my speakers are broken? Is there any way to tackle the issue or check the status of the speaker? Thank you. 

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RELEVANCY SCORE 46.8

Hi, I seem to be having an issue with the backlit keyboard where it doesn't light on my new 2015 X1 Carbon. There's no lighting upon startup and nothing is wrong with my 'Fn' key. Anyone have any idea what's going on?

A:X1 Carbon 2015: Backlit keyboard not lighting

hello, I don't think it comes on automatically. ( I WISH IT DID ) I've been seeking a way to have it stay on all the time."Function Key" + "Spacebar" turns it on, brightness level 1, level 2, then off.If someone knows how to keep it on or have it respond to ambient light please post it!

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RELEVANCY SCORE 46.8

I have recently re imaged a X1 carbon. The back slash has now become a hash which is annoying.  I have changed all the settings on the keyboard to United Kingdom and date/language/region etc but its still showing as a hash. Whats the fix for this? Thanks, 

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RELEVANCY SCORE 46.8

How can I based on machine type/model identify from Lenovos support page the FRU number for the keyboard?

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RELEVANCY SCORE 46.8

On the adaptive keyboard for my x1 carbon I always keep the function keys as a default since I spend the majority of my day in PPT and excel.  Unfortunately, I am always hitting the settings button because it is next to the backspace button and this triggers the settings screen to takeover. Can I somehow disable this from happening all the time? 

A:Carbon X1 Adaptive Keyboard Settings Always Pops U...

Hi Liveman,
 
Welcome to Lenovo Community!
 
I?m sorry to hear that you are facing the issue with Adaptive Keyboard on ThinkPad X1 carbon.
 
The Adaptive keyboard requires the Hotkey software AND the Lenovo Power Management driver to be installed in order for it to function properly.  Both can be downloaded from Lenovo's support site.
 
Please download Adaptive keyboard deployment guide for further assistance on setting up keyboard.
 
Adaptive Keyboard Deployment Guide
 
Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.
 
http://support.lenovo.com/en_US/downloads/default.page#
 
Hope this helps!
 
Best regards,

Hemanth Kumar





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RELEVANCY SCORE 46.8

I cleaned the keyboard of my X1 carbon today, which inevitably involved pressing  all  keys on the keyboard randomly. Immediately after the cleaning, the speaker can't produce any sound. Headphones work fine. I checked the sound option in control panel, and everything seems to be working normally. The green bar that shows the changing volume of speaker perfectly respond to the system and browser, except no sound is actually produced. It also shows that the sound card is working fine. Does that mean that my speakers are broken? Is there any way to tackle the issue or check the status of the speaker? Thank you. 

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RELEVANCY SCORE 46.8

The adaptive keyboard on my 2014 X1 Carbon appears to be failing. It regularly registers phantom button presses near the right end that trigger (e.g.) the settings or keyboard backlight depending on which strip is active. When it launches the settings window, it happens frequently enough to interfere with use. I found many suggestions to update the bios, e.g.https://forums.lenovo.com/t5/ThinkPad-X-Series-Laptops/X1-Carbon-20A7-adaptive-keyboard-phantom-butt...I have installed all updates from Lenovo's System Update (the machine is running Windows 10), so the bios should be up to date. Are there any other software fixes I should try? If it is a hardware issue, is itsomething I can do myself? Based on my current usage I could survive with the strip entirely disabled, but I don't see a consumer-facing way to do that. Thanks.

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