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Inspiron 13.3 7000 2 in 1 touch laptop and microphone

Q: Inspiron 13.3 7000 2 in 1 touch laptop and microphone

Can you hook up and external microphone to a 2 in 1 laptop- Inspiron 13.3 7000 touch? does it hook into the audio? is the audio a mixed combo?


Preferred Solution: Inspiron 13.3 7000 2 in 1 touch laptop and microphone

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Inspiron 13.3 7000 2 in 1 touch laptop and microphone

Hi Carol,
Thank you for writing to the Dell Community Forum.
Yes, you can connect the microphone to the computer and the operating system should detect, when it is connected. If there is any issues, request you to please test this microphone on another system to test its functionality. If it is working fine, please uninstall the audio driver. Please use this link http://dell.to/1n3X2po, enter the service tag of the system and click on drivers & downloads. Select the operating system, download the audio driver and install on the system. Then connect the microphone and test, you may also right click on the sound icon on the system tray at the bottom right. Click on recording devices, ensure the jack mic is set as the default device. If it is not set, you may right click on it and then set it to default.
Kindly get back if there are any further queries.
For me to better assist in troubleshooting, please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.

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Hi all, I hope you can help me here.
I have bought a Laptop Dell Inspiron 15 7000 Series an year ago, and almost 2 months ago, sometimes the tablet mode did not work so well as while turning it back to laptop (by turning the screen), it stays in tablet mode. Never mind i managed to continue using and disabling the automatic mode change. However last week stopped working at all, and now i see that the touch screen is not respoinding either, even when you touch it you would see that is reacting but now nothing.
I tried to reinstall Windows 10, check drivers, uninstall them are reinistalling but  ( not able to take out the battery as is not possible in this model) and still is not working.

Can you please help?


Thanks for helping me..

A:Laptop Inspiron 15 7000 Series - Touch Screen Stop Working

Look in the control panel under Pen and Touch.  If you don't see a touchscreen listed, it may be the connection has come loose or the cable is damaged -- you'll need to remove the base cover and check the connection between the screen and mainboard.
The service manual you need depends on the model you have - is it  a 7778, 7737, 7779 etc.)?

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Had to disable touch screen.  Round circles showing up on screen and programs jumping all over the place.  Anyone know of a fix.

A:Inspiron 13 7000 touch screen

With bobwillis1 replacing the touchscreen did the trick. If none of the steps that I suggested earlier worked you may consider having the touchscreen replaced.  If you are in the US and the system is still under warranty I may be able to help.  Stoens I will be sending you a friend request shortly.   If you are out of the US I suggest contacting tech support in your area for further assistance.


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I should be getting at least 40 Mbps and get that speed on my MacBook and Desktop, they are located far away in other rooms while my Dell is just 5 feet away from router. I have troubleshooted myself and ran the Dell system diagnostic: 

Card properties: 
SSID: KingJohnProtocol: 802.11acSecurity type: WPA2-PersonalNetwork band: 5 GHzNetwork channel: 36IPv6 address: 2601:201:4300:75a1::e8752601:201:4300:75a1:a83d:4d45:8d34:748cIPv6 DNS servers: 2001:558:feed::12001:558:feed::2IPv4 address: DNS servers: Intel CorporationDescription: Intel(R) Dual Band Wireless-AC 7265Driver version:

A:New Inspiron 13 7000 Touch 7370 Wifi slower???

Hi GM619, your WIFI is slower most probably due to Dell system preinstalled internet software such as SmartByte. Do disable the SmartByte, restart the computer and try the internet speed test again.

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Good morning. 
My notebook have a 4k monitor with touch screen. After windows update driver's chipset don't install driver's touch and so there are only "unknown device". When Dell will fix this problem? The mistake is abosolutely on driver that isn't up to date from 2015. I have paid 1300 euro a pc with touch! 

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Have a brand new just delivered yesterday Win 8.1 Inspiron 15/7000 laptop. Completed Windows 10 upgrade this morning, Win 10 disabled Inspiron 15/7000 Touch Screen.  Where do I go to re-enable touch screen?

A:Windows 10 upgrade disabled Inspiron 15/7000 Touch Screen

Same issue.  After Windows 10 upgrade, touch screen does not work, even though driver says it is current (HID - Touchscreen).
Dell Inspiron 15/7548
Driver Version: 10.0.10240.16384

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Hi everybody,
my warranty expired in January and since then i had only problems. The most recent is that my Microphone doesn't work depending on the angle of the laptop screen!  I'm guessing that some contact or cable is broken. Does anybody have an idea how to fix it / whats the best way to access the damaged cable?
Thanks in advance!
Most expensive laptop i ever had, worst build quality i ever had, most problems i ever had. I am very disappointed in Dell.

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Hi everyone,
I am having a problem with the Realtek microphone in Skype.
The symptoms are as follows:
Shortly after beginning of the conversation the other party cannot hear my voice. Video is fine, the voice of the other party is also fine.
When this happens the microphone green bar in Options/audio settings will not be seen when speaking into it.
However I can hear what's spoken into the microphone in the local speakers.
I uninstalled the microphone in manager, re-installed the driver, did not help.
Uninstalled the Realtek hi-def audio driver. This helped first but then after 4 minutes talking the problem returned again.
I can see that when this happens the speaker icon in 
Control Panel\Hardware and Sound\manage audio devices\recording\microphone\microphone properties\levels
is crossed out. If I uncross it and put boost and level above zero the other party can hear me again.
This happens spontaneously, by itself. Even without Skype running, so this is why I think it might be a driver problem.
Any ideas? (please no "reinstalled driver" advice - has done so multiple times)

A:Realtek Microphone/audio driver fails in Skype on 2015 DELL Inspiron 15 7000 series

Methinks it is solved. Ran malware bytes, cleaned up stuff, rebooted.
Works now.
PS. It's my dad's computer....McAffee does not help much, especially when "you are your best antivirus" strategy is not followed :)

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I purchased my computer and all my software with Dell. I purchased an Inspiron 7000, 17" Laptop, with premium support, accidental Damage, max warranty,  Microsoft Office Suit, and Adobe Photoshop  with Elements 13.  The first "version" of my computer was working 100% perfect with no problems. It got accidentally knocked off the table and the prong inside the computer got bent. The power cord couldn't properly charge the computer anymore. I called Dell to have them fix ONLY the power cord and prong, nothing else was wrong with my computer. I got a phone call from Dell about a week after I turned my computer in. They said the repair is taking longer than the expected. I asked why, they said because they are waiting to located at another facility a part for my harddrive.  I was shocked when they said anything about my harddrive nothing was wrong with it and I did not turn my computer in to have the harddrive fixed. They brushed it off never gave me any reason why they were even touching my harddrive!!  After several phone calls/ time / and headache later they offered to send me a refurbished computer 2 months later. That was the best they could do because they could not locate the part they needed for my harddrive.
(Keep in mind my computer "type" is still active on Dells website and is Dells #1 best selling computer, How do they not have the part??!!! 
I received my refurbished computer. It was another nightmare calling... Read more

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Hey all!
I seem to have gotten a miniscule amount of blue ink on the cover of my black Dell laptop - the cover is matte and smooth, and I've tried a rubbing it with a bit of warm water and also tried hair spray. It hasn't budged! Does anyone have any suggestions? I might head over to Best Buy with my computer and see what they would suggest. Thanks!

A:Dell inspiron 13 7000 2-in-1 -- ink on laptop cover?

Thank you for writing to Dell Community Forum.
Please private message us the service tag of the system along with your email id and the picture of the cover.
To private message: please click my DELL-username and send me a Private Message
(Note: please don't mention the service tag or email id on the public forum as it contains your personal information).

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My Dell Inspiron 7000 laptop will just die on me, even if I am actively engaged in a program or even while I am typing in a text-based program. The screen will go black, and no key can get a response, although the green power light stays on. Often, I will have to push and hold the power button until it goes OFF, then re-start the laptop - with the resultant Scan Disk each time.

Occasionally, after such a shut-down, the computer will not re-start until numerous attempts are made.

I have called tech service numerous times and even sent the unit in twice - to no avail. The last time, Dell updated my BIOS, but the problem persists.

If you know of a solution, please help!

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My Inspiron 13 7000 laptop video has aliens!  I'm not sure how to explain.  The cursor seems to be inhabited by aliens.  Going crazy without any human interaction at all.  Usually the calendar starts popping up erratically and the cursor jumps around the screen - disabling any productivity at all.  Unable to upload the video as it is too big.  Appreciate any assistance from others! 

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When I try and start my Dell Inspiron 7000 laptop it won't boot up???
I just finished installing Windows XP. Now when I try and start it, it won't boot up. You can hear it spin up. It tries over and over but won't ever boot. Does anyone have any suggestions?

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A:How do i keep Keyboard light always on? Inspiron 15 7000 Gaming laptop

What is the exact system model? What is the current OS installed on the system?
Kindly review this video on how to change the keyboard backlit settings in general.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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When leaving the room where my Inspiron is, I will often leave the screen open and the laptop will go to sleep and the screen will turn off like it is supposed to. However, after leaving the room and returning about ten to fifteen minutes later, I find that the screen has turned on and the camera is actively taking pictures trying to use the facial recognition function. I don't know how long the camera was actively taking pictures but when I felt the camera, it was incredibly hot, suggesting that the camera had been taking pictures for a while and draining a good amount of battery. This has happened on numerous occasions and I enjoy the liberty of not having to close my computer down every time it is not in immediate use. I was wondering if there was some way to prevent this from happening other than just always closing the screen when the computer is not in use.

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Hi i have this laptop with base specs of
256GB SSD Drive
GTX1050ti 4GB
i5 7th Gen 7300

i wanted to know is there room for a HDD since the 256GB SSD isnt enough for me because i see one screw at the back of the laptop and am tempted to open it but i want to know if there is room for a HDD before thanks
The HDD i had in mind was either a 1TB 5400 RPM HDD or 1TB 7200 RPM HDD if there is room for a HDD will it support 1TB 7200 RPM ?
What about 500GB 5400 RPM HDD and 500GB 7200 RPM HDD
Please help me answer these 3 questions

A:Dell Inspiron 15 7000 Gaming Laptop IS THERE ROOM FOR HDD ?

Open the base cover to see what's installed - it could be an M.2 SSD (card drive) in which case the system will take a 2.5" hard drive.
It could equally well be a 2.5" SSD - in which case the additional drive would need to be an M.2 SSD (the system has space for just one 2.5" drive).

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I just bought a new laptop a few days ago (no exact model, but it's the 17" 7000 series model, and it has a $999.99 MSRP) and while listening to music, I noticed the bass output is very weak to non-existent. I tried playing with every single setting in Dell Audio/MaxxAudio control panel but to no avail. Even tried reinstalling the Realtek Audio Driver, again solved nothing. My headphones work just fine as I tested them on my other devices and am getting bass output with them.
Any help would be appreciated. I really love this model, but I hope I am not looking at a manufacturing defect. The other aspects of the audio sounds fine otherwise, just lacking bass that would make my music enjoyable since the majority of music I listen to has a lot of bass.

A:New Inspiron 17 7000 series laptop has no bass when using headphones

Hello. Test the driver by switching from the Realtek audio driver to the Windows native audio driver.
1. Open the Device Manager (find it in the Control Panel, or type devmgmt.msc into the search box).2. Expand the "Sound, video & game controllers" and right click on "Realtek High Definition Audio".3. Select to "Update Driver Software".4. Click on "Browse my computer for driver software".5. Click "Let me pick from a list of drivers on my computer".6. Put a check in the box "Show compatible hardware" if not already checked.7. In the list of devices, click "High Definition Audio" (the native driver).8. Click "Next".9. On the Update Driver Warning box, click "Yes" (install the driver). 10. Restart the laptop if prompted. If not prompted, sometimes you have to restart, sometimes not.[To get back to the Realtek driver, do it again but reverse the names in steps 2 and 7.]
If the bass is lacking with both drivers, and if you try different brands of headphones, then probably a hardware issue because the odds are so high against both drivers having the same issue at the same time.

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Guys,could you help me to decide?!?!
I m going to buy a Dell Inspiron 7570, i would like to have your opinion about it as i couldnt find any review on the on line.
Here there are the information..
8th Generation Intel(R)Core(TM) i7-8550U Processor (8MB Cache, up to 4.0 GHz)
15.6-inch FHD (1920 x 1080) IPS Truelife LED-Backlit Narrow Border Display
NV GeForce 940MX 4GB GDDR5
512GB PCIe NVMe M.2 Solid State Drive
8GB, DDR4, 2400MHz
42WHr, 3-Cell Battery (Integrated)
What do you think about the battery? For a normal browsing and Office programm use how much could it last?
Thank you in advance!

A:Laptop Dell Inspiron 15 7000 series 7570 opinion

These haven't even shipped yet (October 3 is the release date) so you likely won't see much for a while -- and note that if you're on a tight time schedule, there are often delays with new models like this one.
It looks like a solid mid-range multimedia notebook - if you're planning intensive gaming, look elsewhere.   If you're looking for XPS-level build and materials quality - look elsewhere.  If you're willing to live with the design compromises of a lower-cost system (more plastic, less metal, etc.), it may be a good system for you.
If you look at the existing Kaby Lake model, battery life seems to be rated quite good (with the FHD screen; with a 4K screen it'd be appreciably less).

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Every time I close my laptop and open it back up I'm greeted with this screen: 

I've tried: running malwarebytes, updating my drivers, running Dell update, and I've restarted the computer like 800 times. Every time I restart it, it goes back to normal but once I close it, it goes back to this state. That one square patch is my mouse, I can move it around but that's all it can do as far as I can tell. I've tried clicking everywhere while it's on this state but nothing happens. It was completely fine yesterday but now this, what's up with it?

A:Inspiron 15 7000 7567 issue with screen upon opening laptop

Yo! I had the same problem on the same exact computer (along with another a few days ago). It's a BIOS issue. Took it in to get an ADR tune up and the software checked out. Fixed the problem. 

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I purchased the Inspiron 15 7000 series laptop 1-1/2 weeks ago at Best Buy. The salesperson had me buy a VGA to USB adapter and suggested I plug it directly into the USB port and not through the USB hub I also bought. However, I cannot get the monitor to work. The computer is running Windows 10. The display shows 3 monitors (I also have a monitor on the HDMI port) but the settings for the Dell are greyed out. On other computers, shutting the laptop cover allowed the use of two external monitors, but I haven't been able to get this to work. Even unplugging the HDMI monitor doesn't allow the Dell monitor to display. Does this monitor work on the newer laptops? If so, what else can I try? And am I limited to two monitors on Win10 with this computer?

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yellowish tint in left bottom corner of the screen, is it hardware or driver problem? what is solution for the same?

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Can we install an M.2 Internal 525GB SSD as the boot drive in this laptop?

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I am just about to make a purchase on the Dell Inspiron 15 7000 Gaming (7567). I would like to use this with external monitors via the HDMI port (and leave the laptop CLOSED). I have seen that some people have experienced issues with this: 
-lag/stuttering on the external monitor
-black screen on the external monitor
-video drivers crashing

Has anyone else hooked up external monitors via the HDMI port? Have you experienced these types of issues?

It would inform my decision to buy or not.

Thank you,


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Hi everyone,
I have a really annoying problem with my Inspiron 15 7000 Gaming laptop. Whenever I want to play games on it, the laptop fans start to make an unbearably loud noise that just doesn't let me play at all. This even happens with relatively old games with low system requirements, such as age of empires 3 and league of legends.
This laptop is supposed to be good for gaming, but the fan noise problem makes playing video games virtually impossible. It looks like the computer is going to overheat and break down at any moment. I bought this laptop almost three months ago. Is there something Dell can do about my problem? Can I get a new laptop under warranty? Maybe it's just a specific problem with the one I bought.
Please give me some solutions, thanks.

A:Inspiron 15 7000 Gaming laptop makes incredibly loud fan noise

Please list exact Dell model number and version of windows. Example: Dell Inspiron 7559, windows 10
If you don't know, type msinfo32 onto the search box, and then stroll down to System Model.

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I have been having issues with my Anker USB 3.0 Docking Station on my Dell laptop, specifically that the audio does not work. The laptop's audio works fine when not hooked up to the docking station. I have the laptop hooked up to two external monitors via the docking station, and I operate with the laptop screen disconnected. I have tried audio through the headphones jack and by using a USB headset. Neither have worked. I called Anker, and they said it was a product defect and sent me a new product. The replacement has the same issue, which makes it seem like its a Dell or Windows issue (I run Windows 10). 
I was wondering if anyone had any suggestions on fixes or has experienced this same problem or similar problem with another docking station.

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Yesterday my dell computer would not come on. When I hit the power button the keyboard would light up but the screen would not start. The computer was completely charged and the power cord works with no problems. It does not have a battery pack so I let the battery completely drain overnight. When I tried to turn the computer on again after 3 attempts of holding down the power button it finally rebooted. While my computer is working now I am concerned that this may happen again and that next time my computer will not start at all. Any suggestions or recommendations as to what could have caused this problem and how to prevent it from happening again. I completely love my touchscreen dell and would hate for it not to work!

A:Laptop (dell inspiron 15-7000 series-7537) wont start

It could have simply been a program or utility hanging the system.  Holding down the power button for a couple minutes should have fully shut down the system allowing you to boot, but baring that, you either have to remove the battery or wait until it is fully discharged.
I do suggest running diagnostics just to make sure that this isn't and indicator of possible hardware failure.
Please check here for more information on how to run diagnostics.  Please let me know what you find out.  

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Hi,I bought a Dell Inspiron 15 7000 Series laptop around about November time last year, and after a BIOS update a couple months ago or so it now will randomly go to a black screen, but the backlight is still on. The BIOS update being near the time that this began to happen may be a coincidence, but it was the only real change during this period.On this black screen, I have no cursor and none of the buttons on my keyboard do anything. The only solution I've found is to hold in the power button to shut the whole system down. 
There doesn't seem to be a particular pattern as to when this problem occurs, it will just randomly go black.
This has happened around about 6/7 times in the past few months. All the events did occur late at night though (past midnight). However, this could just be because I usually sit on my laptop longer at night time, and therefore that increases the chances of it happening.
Due to many "Black Screen Crashing" problems with Windows 10 - that aren't the same as my problem - a google search did not help. 
System Specs are as follows: 
System Model Inspiron 7559
OS Name Microsoft Windows 10 Home
Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)
Ram - 8GB
Graphics Card - GeForce GTX 960m

A:Black Screen with Backlight Still On - Dell Inspiron 15, 7000 Series Laptop

Try system diagnostics to see if it finds any problem in the components:

Press F12 after power on
Select diagnostics.

You can also check Windows Event Viewer for any error message that was logged when the black screen crash happened.

Window-X => Event Viewer

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I have a dell Inspiron 15 7000 Gaming. I want to replace the windows OS with Linux (CentOS) to be exact.
I have a installation disc I used to install it. I've already used said disc to install CentOS on a ProBook 4540s and the disc worked great. I am using an external optical drive.
Anyhow, the disc is not working for the Inspiron. First the message stating "press any key to enter the menu" comes up, with the options 1) CentOS 6.8 2) Install system with basic video driver 3) rescue. Regardless of what I select I get this:
Console: switching to colour frame buffer device 240x67
fb0: EFI VGA buffer device
APCI: AC Adapter [AC] (on-line)
input: Lid Switch as devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input0
APCI: LIid Switch [LID0}
APCI: Executed 1 blocks of module-level executable AML code
APCI: SSDT 000000007837b718 00651 (v02 PmRef Cpu0Ist 0003000 INTL 20160422)

Then I get repeating messages (repeats once very 30 seconds) such as:
CODE: eb 06 41 89 F4 48 85 ...
Call Trace:
[<ffffffff813163a7>] ? acpi_ns_exec_module_code_list+0xe2/0x143
[<ffffffff813163a7>] ? child_rip+0xa/0x20
[<ffffffff813163a7>] ? kernel_init+0x0/0x2f7
[<ffffffff813163a7>] ? child_rip+0x0/0x20

(I can provide the lines in between if requested) And occasionally I get messages at the bottom such as:
[Hardware Error]: Machine check events logged log location
disabling lock debugging due to kernel taint
switching to clocksource tsc

I... Read more

A:Attempting to install CentOS on Inspiron 15 7000 Gaming laptop; claims Hardware Error

From the looks of it, in order to run Centos, if you have a Kaby Lake (seventh generation CPU), you need Centos 7 -- the older versions do not support the newest Intel processor platform.
Your Probook uses a much older CPU -- which is why the older Centos version works.

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Hello, since the last Windows update the touch screen on my laptop is not working.
If i go to 'calibrate the screen for pen or touch input', all options are greyed out.
If I go to the Device manager, it says all drivers are up to date. Under Human interface Devices, there are 30-some things listed - I right-clicked them all and hit update driver...  they all say they are up to date. Which of the 30-some listed is for the touch screen?
I tried downloading a driver in Dell downloads but it requires a password to unzip.
Any ideas?

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Hi there,

I'm getting used to my new Dell Inspiror 15R laptop and am wanting to record some audio tracks that I can then upload to soundcloud and/or youtube.  I see a jack for headphones on the side of the computer but I do not see a mic.  Is there one built into the computer?  Or do I need to buy a microphone?  Could I do voice recording with a headset (like the kind you'd skype with)?  Did my computer come with software built in with which I can record and edit my audio tracks?



A:How do I record voice on my Dell Inspiron non-touch 15R laptop?

Hello. There are about 4 different models that Dell has sold under the generic name of Inspiron 15R so if you need more help please include the full model name of the laptop and the name of your operating system.
All of the current Dell laptops have built in mics. To set it up, right click on the audio icon on the taskbar (or if you have Windows 8 you might have to first get to the desktop, I'm not sure), then click on "Recording devices". The Sound properties will open on the Recording tab. Find the internal mic in the list and right click on it, then click on "enable", then on "set as default device".
Optionally, while the internal mic is still selected (highlighted), click on "Properties", then on the Levels tab. That is where you set the volume level for the mic.
As for recording software, there is most probably only Windows Sound Recorder which is pretty bare bones. You can use it to test the mic. To open it, type Sound recorder into the search box.
For serious recording and editing you should buy a graphical audio recording program, or get the free program Audacity. Just google Audacity.
Regarding the external jack: if there is only one jack on the case of the laptop then you have one of the models with a "combo" jack. That kind of jack will not support a regular computer mic. Combo jacks work with smart phone type of headsets, that combine a mic and a headphones into a single plug. You can tell if you have that ki... Read more

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Hi everyone, so here is the problem I am having.
I have Dell Inspiron 15R 5537 laptop with touch screen windows 10 home,but from last few days my touch screen is disapear and not working in device manager no HID touch input found,
Can anyone back this up? Does anyone have anything else I can try?

A:Dell Inspiron 15R 5537 laptop touch screen not workingwindows 10

Thank you for your message.Was there any recent software changes or Windows update done?Run a touchscreen calibration by following the below steps.a. In the start screen Search box, type calibrate.b. Touch or click Calibrate the screen for pen or touch input in the list of programs.c. Touch or click the Calibrate button.d. You will be asked to touch the crosshair on the screen each time it moves across or down the screen.e. Touch or click Yes to save the calibration data.f. Touch or click OK.If you have the latest bios version, please run a hardware diagnostic by following this link http://bit.ly/2fJuGXB  & check if the touchscreen works fine.For better assistance, please click on my Dell username & send a private message with the service tag, registered name & email address.

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The last 3 months the touch pad works for a few minutes and quits. i bought a wireless mouse to use,but it hangs up also. I called dell support several times and they use the same scripted approach.The last time i was on for three hours and 4 different people. the first guy got smart with me and i requested someone else. they want let you talk to their supervisor, they send you to one of their comrades to talk to.
I've read several post about the touch pad problem on this forum but, nothing seems to work. does anyone on here have a inspirion 15 7000 with touch pad problems?

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Hi everyone,
So, my computer uses my built-in microphone instead of my headset's (a Razer Kraken Pro - in case this is helpful information) for sound recording and chatting in games. I have followed recommended procedures throughout the web, but none of them seemed to help me in any way. Can someone assist me? 
     Victor Hofstetter

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I have a friends laptop that the synaptic touchpad gets extremely hot and PC doesn't reconize it. Vista 32 home basic, have downloaded drivers and to no avail. doesn't even recognize a mouse plugged into a USB.

A:Dell Inspiron 1525 hot to touch not working synaptic touch

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I've had this machine about about a week, so far I really like it.  Can't say yet that I love it yet, but it does what I need it to and the price is better than a tablet with the same functions and already has a keyboard.  This machine is kept in a padded case when not used in my desk drawer it does not bounce around in my briefcase etc.  
This morning the left button on the touch pad does not work.  At first glance it sort of looks like it is caught on something or stuck, the right button works great a broken switch under the button is also possible but this thing doesn't move at all I'd think a switch would still move just not contact properly inside.  I need my machine and I've made a couple of upgrades like a SSD for the stock hard drive and a 8 gig ram chip, I am not thrilled about pulling those components in order to return for warranty replacement etc. as I'm pretty sure you won't be returning the same machine I sent in.  I'm considering pulling it apart to see if it is indeed stuck so it can be pushed back out from the inside but if this is a common issue with this machine I'd like to know that...  
Can I be sent a new touch pad component, I believe I saw this is a separate board that attaches to the motherboard with a ribbon cable?  I'm not afraid of this procedure myself as I've been building desktops since the 90's and this is a really simple hardware to work on from the looks o... Read more

A:New week old Inspiron 11 3000 3558 (touch) stuck or broken button on touch pad--warranty parts replacement?

This is an fyi about the final resolution of this issue.  After a lot of arguing dell sent me what was supposed to be the touchpad but what I got was only the plastic palmrest no touchpad. Then because it's a "daughter card" I got more argument about the touchpad.  I got hot enough that I opened up the back, lifted out the battery, took out the two funky looking screws and the whole pad just fell right out of the machine.  The buttons seemed fine so I screwed it back down, put the battery back in and closed it up.  It's now great, the button was indeed hung up on the edge of the plastic palmrest.  This is a very well designed inside machine, it all screws down and all connections are with plugs or ribbon cables.  I wrote back to dell and told them they need to fire their tech manual writers because they're idiots, a monkey could have done this.  Apparently it is not easy to find only the mouse pad it's generally sold with the palmrest from what I can tell.  This whole machine is so well designed I scratch my head why the cpu isn't socketed unless they decided there was no room for a socket etc, which I can see that argument.  So if your mouse pad quits try popping it out first it may just be hung up.

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I have this same computer. I use this computer literally once a month for work. I told dell I hate the exact same problem you are describing here. Little circles on the screen and ghost clicking. I have spent (not exaggerating ) 15 hours on the phone w dell since February trying to fix this problem. One call was 8 hours long!!!!!! I still have the problem. I Called them when my warranty was still good within a years time from purchase. I purchased software warranties that they sold me... I am beyond furious. They will not replace my computer and I use it once a month for a 3 hour period!!!! I will never buy another Dell again!!! Brand new computer and a rip off!!!!! Can't do my work o it as the screen moves all over the place like someone is clicking

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Is there a docking solution for these tablets?  I see some USB options out there, but I'm looking for one that will also charge the tablet.  Does Dell have a solution?

A:New Inspiron 15 7000 2-in-1

Thank you for writing to us!
We would suggest you to look at the Dell Docking Station - USB 3.0 (D3100) which is compatible with the inspiron 15 7000 series.
The link will help you check for the specifications for the features that you are looking for.
Kindly private message the service tag and email address.

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I have had this laptop for less than two months. however today when i open up the laptop, after it is resting it showed a grey screen with zig zag lines. i then restarted the computer and it was fine. this repeatedly occurred throughout the day. what is the issue? 

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I just purchased a new Inspiron 17 7000 a few days ago and I'm experiencing issues. Windows appears to be fully up to date but I'm having programs freeze and crash already such as Chrome. Battery seems to also be draining quite fast despite running at 50% brightness always.
Just looking to get some insight as to what I should be looking to resolve this and have optimal performance. It's a little disappointing to spend $1500 CAD +tax on a new laptop and already having issues, but it could very well be some drivers or a required update.
If anyone has any ideas I'd appreciate it!

A:New Inspiron 17 7000

Hi RCAF406,
Thank you for writing to Dell Community Forum.
Update the BIOS and chipset the latest available one's from the Dell Support site.
Do you get any BSOD error when the system crashes? Does the system restart by itself?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address, so that we can check on the system configuration.

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I bought this directly from dell back in JAN of 15 and am now getting error messages stating that I need to plug in the correct ac adapter to charge. It recognizes that A charger is plugged in but not that it is THE charger that came with the laptop. very discouraging that I have had this laptop less than 2 years, have taken great care of it only for it to have this issue. Any ideas on what I can do to fix it without having to purchase another one? We are a Military family and money doesn't come cheap!

A:Inspiron 13 7000 2-in-1

Hi JeePTJGrrL,
I’d suggest that you follow the steps mentioned below and check for issue resolution.

Switch off the computer.
Disconnect the AC adapter from the system.
Remove the battery from the computer.
Press and hold down the power button for 15 seconds.
Then connect back all the peripherals and check for issue resolution.

In addition, I would suggest you to update the BIOS on the system. Please enter your service tag # on the link below, select the OS, then download the BIOS from BIOS section onto the system and install it.
Also, we will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly.

Start the computer by pressing the power button.
Press the F2 key 2-3 times you will now be on the BIOS screen.
Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in.
Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
Also, I would suggest you to run a thorough test on the battery. You can download Support assist from the link below and run the PC CHECKUP on Battery to check for issues

Please let me know the findings.

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I have a 3043 touch screen all in one and a 3647 mini tower , I am using the 3043 screen via HDMI cable , I got audio working but want to use the TOUCH function , is this possible ? I have a USB uplink cable with chip in it to transfer files , will this work ? 
What to do ?? \\
Thanks \

A:INSPIRON 20 -3043 hdmi input from Inspiron 3647 desktop and touch screen

So this is your setup?Inspiron Desktop 3647 HDMI out port --> HDMI to HDMI cable --> Inspiron 20-3043 HDMI in portAnd the Inspiron Desktop 3647 windows desktop is now shown on the Inspiron 20-3043 screen. But, touch is only resident in the operating system on the Inspiron 20-3043, not the operating system in the Inspiron Desktop 3647 that is being sent via HDMI. So no, I do not think that touch will operate.Provide a link to the USB uplink cable with chip in it?

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Is there anyway i could upgrade Dell Inspiron 15 7000  to Dell Inspiron 15 7567 Gaming for extra bit of money?? i am looking to get better performance on gaming?
bought from: BEST BUY.
Has a warranty for hardware damage for:2 years 

A:UPGRADE Dell Inspiron 15 7000 to Dell Inspiron 15 7567 Gaming??

You'd need to sell the system and buy the new one.  The "extra bit" of money will likely be more than a bit, as used computers will sell for 30-50% of what they did new -- warranty or not.  

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I need to know if there is a stylus I can use which looks and feels quite like a pen, I don't like the compressible rubbery feel of some stylus, they are not smooth enough.

A:Which stylus should I use with my Inspiron 15r touch laptop? Will a 'Wacom Bamboo Stylus Feel' work with it?

Hi Shaurya,Welcome to Dell community.
Yes you can use stylus pen with this system.
15z has 15.6" LED-Backlit LCD Capacitive Multi-touch screen, so you can use Targus Stylus with this system which Dell recommends. For further help you can click on the below mentioned link:
The Wacom Bamboo Stylus Feel is the newest stylus from Wacom that a user in that forum said works well. The site, http://bit.ly/WSqVAQ  , says it's compatible with the Latitude 10. Technically, any of the non-battery (somehow powered wirelessly by the tablet) powered Wacom stylus should work.
Please reply me if you need any further help.

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Will the Inspiron 15 7000 (7579) model support connection of 2 or 3 external displays?This machine would have the Intel HD 620 graphics card. I know one external display would be possible with the HDMI port. Would a second external display be connected via USB-C or USB-C to DP or HDMI Adapter? And I am assuming I should also be able to connect to a TV using the Microsoft Wireless Display Adapter 2.0 correct?
Any information would be appreciated. LThibx

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Is this common for this laptop? Surely this can't be ok. The fans comes on a lot even while just browsing with one tab open & no other programs open. Came on a few times while I was watching a movie which was very annoying! Sounds like a hoover at times.
What can I do to resolve this?

A:Inspiron 13 7000 fan comes on a lot & is very loud!!

Just to mention, I've only had the laptop over a week & been using it on a desk.

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Hello, everyone. This is my first time posting a question in this forum.
I'd like to use an active pen with my Inspiron 13 7000 7378.
I found the PN338M - DELL Active Pen, which is described in DELL's website as compatible with "Inspiron 5378/5379/5578/5579/7378/7579 (2-in-1 laptops with "Support Active Pen" sticker)".
I don't have this sticker, but I wonder why. Is it possible to add active pen support on my laptop?

A:Active Pen for Inspiron 13 7000

This model does not support an active stylus - nor can you add that capability.  You can use  a standard capacitive stylus (such as for an iPad) but the system does not have a wacom or similar digitizer, so it cannot be made active stylus compatible (i.e., no pressure sensitivity).
It's a touchscreen system - not a true digitizing tablet system.

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