Over 1 million tech questions and answers.

Sound is soft

Q: Sound is soft

I just tried out the media center but I noticed that when playing files the sound is soft. The media center splash screen is loud when I open the program but I have to turn the volume way up to have it play normal. When I use Media Portal which is almost the same as Media Center the volume is fine. I even tried uninstalling Media Portal just in case the codecs conflict or something. Is there a setting I have to change? I configured the audio in media center for 7.1 speakers.

Sorry I posted this in the wrong section. Mods can you move it to the Media Center section. Thanks.

RELEVANCY SCORE 200
Preferred Solution: Sound is soft

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Sound is soft

The + and - sign buttons also adjust the volume in WMC... have you tried them?

Read other 2 answers
RELEVANCY SCORE 52

My computer is making kind of a loud whistling sound, it doesn't look like I have bad caps(on my motherboard) though.

Also I hear some sort of "disc spinning" or "fan-like sound" that's loud but it's "soft" loud(like a refrigerator/freezer makes a sort of "soft" but loud sound) makes but it's not my fans. I am guessing it could be my hard drive?

Anyone know what problem I could possibly have?
 

A:Whistling sound + soft-loud harddrive sound?

Take the side off the case and tell us where the noise is coming from.
 

Read other 3 answers
RELEVANCY SCORE 49.2

So I turned on my computer today and the startup sounds would be normal but sounds for all applications would be very soft. For example when you move the volume mixer to full it would still be really soft. The only sounds that work fine is when I am watching youtube and also when I run steam as an admin because if i dont run in admin mode I am able to barely hear the sounds but it would function normally otherwise. Please help me
 

Read other answers
RELEVANCY SCORE 48.8

I sometimes hear a soft zooming sound from the pc-case. It's sort of a vibrating sound, as if the sounds is from a fan. It's usually not hard, but it keeps going on for a long time. A few times, these vibrating sounds were quite loud, for a short time. What could this sound be, and how can it be fixed? There aren't any warning messages from windows.
 

A:soft zooming sound?

Read other 7 answers
RELEVANCY SCORE 48.8

I use mics over Ventrilo, a teamspeak-type program for people to talk. Randomly one day people couldn't hear me; I thought it was my mic. I bought a new one on Newegg and it has the same problem. I used the 'test hardware' app on both, and found that all three mics (both ones plugged into the jack and my mic built into the laptop) can transmit sound but only when I speak really, really close to it... and even then the sound is distorted. I thought at first it was a mic jack issue but the built-in mic has the same problem which suggests otherwise.

Anyone know how I can fix it? Do I have an internal mic volume that's just set to receive only really close sounds, or is something else screwed up?

Thanks.
 

A:Microphone sound too soft?

bump!
 

Read other 3 answers
RELEVANCY SCORE 48

Sound on HP2760P is too soft. I don't have the enhancement tab under speaker properties

Read other answers
RELEVANCY SCORE 48

My Windows 10 HP Envy Laptop's sound has gotten really soft and I could barely hear anything. It was't like this yesterday, I already tried disabling the audio enhancements and nothing happened. Please help!!!










Solved!
View Solution.

A:Sound of my Laptop has gotten soft/quiet

Hi, Try the following. Download the Realtek HD Audio installer version on the link below and save it to your Downloads folder. http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72117.exe When done, hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When complete, download and reinstall the Chipset driver on the following link. http://ftp.hp.com/pub/softpaq/sp72001-72500/sp72105.exe When the Chipset reinstallation has completed, shutdown the notebook. Unplug the AC Adapter.  Hold down the Power button continuously for 20 seconds then release it.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  ... Read more

Read other 5 answers
RELEVANCY SCORE 48

hi everybody

i want to know about software that can seperate movies from sound mean i have one movie clip and i want to remove it sound from that movie and add an other one
please tell me the names of softwares

thanks
soomro
 

A:soft ware for sound record

You can use MS sound recorder for that. Go to the Start > Programs > Accessories > Entertainment > Sound Recorder. Before recording you need to setup your audio properties to record stereo mix. Good luck!
 

Read other 2 answers
RELEVANCY SCORE 48

Hi,need help on improving sound volume pleasewin 10, 64bit, Conexant Smart Audio HD. Driver date 15June2016, ver 8.66.29.53. Provider:Conexant Systems, Inc. 2013. file ver 7.122.0.0 Volume is turned up to 100% but sound is so soft that we cant hold a Skype conference.I don't want to purchase an external speaker & haul it around the country (extra baggage). Is there any way to improve the ound output?? very disappointed as my old ideapad S510p has all the sound output needed & works well. hopefull of solution, thanks

Read other answers
RELEVANCY SCORE 48

win xp sp3
fraps

im trying to make a gameplay video. the sound in the video is really soft. only when the pc sound is set really high, can sound be heard in the video, but still quite soft.

so for proper recording, i want to set the sound volume to extremely loud, but disconnect the loudspeakers. BUT can it still damage any hardware parts?

but maybe any other recording solutions?
 

Read other answers
RELEVANCY SCORE 48

win xp sp3
fraps

im trying to make a gameplay video. the sound in the video is really soft. only when the pc sound is set really high, can sound be heard in the video, but still quite soft.

so for proper recording, i want to set the sound even higher, and disconnect the loudspeakers (because it is way too loud). but can it damage any hardware parts? maybe any other recording solutions?

A:fraps: sound recording is soft

Go to control panel \ sound \ Recording

Make sure the volume levels are up high enough and test.

Do this with everything in recording that has a green check mark.

Also, bottom right of your screen, by the time, doubleclick the speaker icon.
Make sure everything is raised, not just the main volume.

Read other 1 answers
RELEVANCY SCORE 47.6

When i play a movie the speaker sound is very soft on my notebook. I have checked all my audio settings and to no avail. I have even put it to the maximum loudness but it still doesnt work.

Read other answers
RELEVANCY SCORE 47.6

I have a problem with the audio device of z61t-9441-a35. After I made a clean installation of Windows XP professional with SP3 patch, I found that the sound volume is too low. The speaker could produce the sound approximately half as lound as before, even the volume indicator in XP's volume control panel had been maximised, so as to the IBM's sound panel and the SoundMax's one. The driver I am using was downloaded from http://www-307.ibm.com/pc/support/site.wss/document.do?sitestyle=lenovo&lndocid=MIGR-62855 , which would be the lastest one. I would really appreciated if anyone can help me solving this issue. Many thanks.

Read other answers
RELEVANCY SCORE 46.4

Hi all,

I just got a 5.1 Speakers set.
Anyway, the smart guys that designed the sound card, or drivers, dont let me use all specific jack holes to hook them up.
Instead, they force me to use mic and line out holes to get Center/Woofer and front sounds.
I need headphones and mic at least as often as speakers.

Anyway, I have a splitter device that let me connect both headphones and front speakers, also mic and Center/woofer.
Where can I find a simple application that let me switch from headphones/mic mode to 5.1 speakers mode.
I can write one myself in VB if I get the right direction where to look (Windows API?).

The best solution whould be a simple sys-tray icon that give me a menu to switch from 5.1 to headphones.
That whould set Speakers setup from desktop speakers to 5.1 speakers and mic/front checkbox you can see in C-panel/Sound and Audio device.

Thanks,
Crirus
 

A:Custom soft to change Sound and Audio Speakers setup

I would say you are better off getting a new sound card with more ports. Switching liek that shoudl be built into the sound card drivers.
 

Read other 1 answers
RELEVANCY SCORE 46

I freshly reinstalled my windows 7.
before and after the install,
when I watch videos on youtube.com (that's the only example atm),
the videos play great, flawless framerate, no matter the quality.
but they will randomly lockup. pause. only while in fullscreen.
high speed internet, videos have completed downloading, streaming speed isn't the issue.

if i press ESC to the video minimizes to a smaller display and works flawlessly,
if i press full screen again, the video continues flawlessly, untill 5 or 10 seconds later,
no specific time, they may more may not pause again.

no other system annoyances that i can recall.
i tried updating divx, although Ive never had to install those to watch youtube.

any ideas what could cause full screen video lockup?
ESC and a refullscreen instantly solves the issue, but i have to do it a few times throughout some videos.

reinstall java maybe? seems like I had to install java to watch youtube. i forget.

A:full screen youtube video lockup (soft soft)

I would make sure my Java script was OK. Do you run Trend A/V by any chance. This can block Java! What's you broadband speed? Does this happen at all times of the day or only at specific times?

Read other 5 answers
RELEVANCY SCORE 45.2

hi there ,

Inspite of being very careful , I'm having troubles with that stupid trojan and virus alerts for 2 days now.. I tried kaspersky6 and nod32 to detect and clean the reason but had no luck till then..

well, here are the details..

I cannot see temporary internet files folder which should be in :

C:\Documents and Settings\Administrator\Local Settings folder.


and those gifs are created periodically , after deleting , they appear again some time later in C:\Documents and Settings\Administrator\Local Settings\Temp folder.



nod32 is alerting like crazy about those gifs , you can see the quarantine screenshots below






finally, you can see the combofix and hijackthis logs below..


Quote:




Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 04:39:06, on 01.06.2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Autodesk\Data Management Server 5\Server\Dispa... Read more

A:soft.update365.us - soft.update999.cn - alman.nad virus

Hello and welcome to TSF.

Sorry for the delay in response. The forum has been very busy.

Please note that Combofix is a very powerful tool and should never be used without supervision by a trained analyst. Under certain conditions, it may render the machine unbootable. If you haven't received help elsewhere and still need assistance, please proceed with the following instructions:

Now, run HijackThis. Close all windows and browsers except HijackThis.
Click on Open Misc Tools
Click on Delete a File On Reboot
Click once on the file below to select it, if listed:

C:\WINDOWS\Downloaded Program Files\ThunderAdvise.dll

do the same for this one, if listed:

C:\WINDOWS\AppPatch\Jview.dll

Click on the Back button to exit Process Manager

Now, back at the main screen of HijackThis, click on Scan and put a check in front of the following

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
O2 - BHO: ThunderAdvise - {97421D0D-E07F-40DF-8F07-99597B9585AD} - C:\WINDOWS\Downloaded Program Files\ThunderAdvise.dll
O21 - SSODL: JavaView - {DA191DE0-AA86-D04E-4B87-2A3D4928BE99} - C:\WINDOWS\AppPatch\Jview.dll
O21 - SSODL: ThunderAdvise - {97421D0D-E07F-40DF-8F07-99597B9585AD} - C:\WINDOWS\Downloaded Program Files\ThunderAdvise.dll

Close all browsers and windows other than HijackThis and click on "fix checked".

===============================

Restart your computer.

===============================

Download Deck... Read more

Read other 1 answers
RELEVANCY SCORE 44.4

Best soft to recover 3TB HDD of GPT on wondows 7 ? free soft most like


hii I am using my Seaget 3TB HDD over 9 months , I just conevert MBR to GPT from acronics Disk directory to fully utilize 3 TB 3 weeks ago ______it runs great over 2 weeks but

now when i turn on PC i see win 7 pop-up massage to format disk and select MBR-GPT WTHElll !!

win 7 com. manager detect it but as unformatted disk
(I also try to use this HDD on different machine and also on win 8 Pro and also via SATA--to--USB adaptor but i am having same issue ____win 7 and all softs says it is unformatted and need to be format )

please guys help me to recover this HDD

free soft will be most welcome___and priced soft also welcome

A:Best soft to recover 3TB HDD of GPT on wondows 7 ? free soft most like

I just recently had a problem similar to yours, just mine was a bit more complex and have put it on the 'backburner' untill I have more time. I havent found a reason why my disk did 'fail' but dont worry, it can be recovered. Greg recommended this program to solve my solutions, Partition Wizard. This comes in many 'formats' Home version is what you want, it is free and allows you to do the tasks you will need. There is also a more advanced 'bootable' cd which can aslo be foudn on their website. By following this link to a video guide, you have lots of chances of recovering most-all of your data, only downside is that you must have a seperate hdd to copy the recovered files onto, be it your internal HDD or an external one. DONT COPY YOUR RESTORED FILES STRAIGHT BACK ONTO THE DRIVE as this may lead to permenante data loss. It is upto you if you choose the cd/normal one. Could i recommend you ask gregrocker to have a say in this thread as he knows alot in this area,

Partition wizard - Best Free Partition Manager Freeware and free partition magic for Windows 7, Windows 8, Windows Vista and Windows XP 32 bit & 64 bit. MiniTool Free Partition Manager Software Home Edition.
-Bootable CD - Partition Wizard Bootable CD allows user to manage partition directly with partition manager bootable CD.
How To Guide - How to activate Partition Recovery Wizard of partition magic? Partition Wizard Partition Recovery Wizard Video Help.

Read other 7 answers
RELEVANCY SCORE 42.4

Hello,
Common complaint, I am working with Windows 7 on a Dell Optiplex 755, but teh issue is with the System Volume setting. When I go to the audio mixer and do the test and configuration, the SoundMax audio level is loud and clear. The problem is with the Windows system settings somewhere, is there a limiter or cap setting in teh registry that I can set to maximum?

I know that it is not the standard slide bars/levels but somewhere that Windows 7 Professional is cutting the volume on any Windows application. The drivers are fine, if I invoke the card directly it will blast the sound out. But in any application it is too soft.

Thanks

A:Windows 7, sound limit, audio card is loud Windows is soft

As you have a Dell, for proper operation you need to use the Dell supplied driver. I used to do a lot of support on the Dell forums and we found that non-Dell sound drivers either did not work or did not work correctly.

Here is the Dell Vista sound driver, it will also work with Windows 7 as it is just "Vista improved". It is for both the 32 bit and 64 bit OS versions. Drivers and Downloads | Dell [United States]

This is a first step. If its still not working correctly after installing the driver, the next thing is what programs you are using that are "low"? If you click on the speaker icon in the notification area (lower right) you can set the system volume level.

Read other 4 answers
RELEVANCY SCORE 41.6

https://skydrive.live.com/redir?resi...4LBOC9*NPyA%24

https://skydrive.live.com/redir?resi...4LBOC9*NPyA%24


above is my Eyefinity setup 5760*1080 with HD 7950 OC 3GB( 4th monitor is shut down because AMD strictly need Active adaptors and its very very hard to find in India . I will buy active adaptor on amazon later just like last one )

I always face problem of software launching UI
e.g. when I click on my any desktop soft -it open on 3 monitors , sometimes on 1st monitor or middle , and they didnt remember my setting when I close them just like "My Computer"" etc

I want to put lock of those softs so that they will open only on particular display like 1st-2nd-3rd monitor with unque size lock

I tried AMD Hydra little bit
but no help , its not that easy and contains many Crazy-Buggs

so any recommended software or tricks for me ?

A:soft to manage launching of soft on 5760*1080 and manage, its so panic

displayfusion.com

I bought it 2 weeks back, home license of Pro, you can get free/trial to check it out.

I have 3 monitors going on a 7950, also.

Read other 3 answers
RELEVANCY SCORE 32

I am currently running Windows XP - Home Premium. Yesterday I some how managed to get the AV Soft virus. The first thing I did was research it and download MBam, which I then ran 3 times in safe mode, along with Avira, and Super. No luck, Mbam found some stuff, and I thought it was gone, but the this morning when I logged on, I still got the messages. I re-did everything again, and changed the proxy settings, but they changed back and the virus is still there. What do I do?

A:AV Soft - Help Please

I have now read all of BleepingComputers AV Soft threads. I downloaded and followed the Rkill/Malware bytes instructions and it appeared to get rid of it temporarily..then I re-booted. I ran Rkill again and its gone again...but I dont think its really gone. I am afraid to reboot my computer. I dont know how to run combofix by myself without screwing up my computer, so if someone could help my that would be great

Read other 1 answers
RELEVANCY SCORE 32

Hi
On the net I have found a download which says it may be of assistance in overclocking.
The program is called H-Odas FSB and comes as a zip file.
I have unzipped the file and am now wondering what to do with it, there is no *.exe file and the readme.txt is unhelpful.
Does anyone out there know what this thing is and perhaps more important how do you use it?
regards
phil
 

Read other answers
RELEVANCY SCORE 32

My mother is in Romania, she is trying to set up skype so we can talk to each other...but when she tries to use the web cam too, it give her an error message, soft rap and says something like there is another instance of this type in use. My camera here works fine with no problems her camera on window live messenger work great there too, only on skype does it give us this problem.... Please HELP! If anyone has any idea of what is going on or what I should do please tell me. I thank you! BiancaEdit: Moved topic from XP to the more appropriate forum. ~ Animal

A:Soft Rap

Are you sure you don't mean Sofrtwrap?Softwrap is anti-pirating (software) related. Do you use P2P file sharing, "Free" music downloads etc?http://www.softwrap.com/Check in Add/Remove Programs

Read other 1 answers
RELEVANCY SCORE 32

I'm at my wits' end trying to rid my computer of this software. Can anyone tell me how to delete it? Add/Remove programs does nothing when I select it for removal. Here is my latest HJT log. Thanks in advance for any suggestions you may have.Logfile of HijackThis v1.98.2Scan saved at 4:02:55 PM, on 11/20/04Platform: Windows 98 SE (Win9x 4.10.2222A)MSIE: Internet Explorer v6.00 (6.00.2600.0000)Running processes:C:\WINDOWS\SYSTEM\KERNEL32.DLLC:\WINDOWS\SYSTEM\MSGSRV32.EXEC:\WINDOWS\SYSTEM\MPREXE.EXEC:\WINDOWS\SYSTEM\mmtask.tskC:\WINDOWS\SYSTEM\MSTASK.EXEC:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLACSD.EXEC:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCTLCOM.EXEC:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCIOMON.EXEC:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\TMPFW.EXEC:\WINDOWS\EXPLORER.EXEC:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\TMPROXY.EXEC:\PROGRAM FILES\TREND MICRO\INTERNET SECURITY 2005\PCCGUIDE.EXEC:\WINDOWS\TASKMON.EXEC:\WINDOWS\SYSTEM\SYSTRAY.EXEC:\WINDOWS\SYSTEM\WMIEXE.EXEC:\LOGITECH\MOUSE\SYSTEM\EM_EXEC.EXEC:\WINDOWS\LOADQM.EXEC:\PROGRAM FILES\COMMON FILES\AOL\ACS\AOLDIAL.EXEC:\PROGRAM FILES\COMMON FILES\AOL\AOL SPYWAR... Read more

A:Can't get rid of SB Soft.

HiYou are running HijackThis from your Desktop. You will need to move hijackthis.exe to a permanent folder, such as c:\hjt . This has to be done as HijackThis creates backups when you fix items. You do not want them accidentally deleted or spread all over your Desktop.First create a new folder:A. Click My Computer icon on your desktopB. Click C: driveC. Click the File menu --> New --> Folder, a folder "New folder" will be created.D. Rename it HJTMove\Unzip hijackthis.exe to the c:\HJT folder.Uninstall SB Soft from Add\Remove Programs if present.It is a good ideea to print or copy these instructions because you are not able to access the Internet in SafeMode.Download Ad-aware SE 1.05: hereInstall it. When you get the last screen, with the "Finish" button and 3 options, uncheck those three items.Open AdAware and click the "Check for updates now" link. Close AdAware. Don't use it yet.Download System Security Suite here:System Security Suite Download & Tutorial. Unzip it to your desktop.Install the program. Don't use it yet.Make sure you are set to show hidden files and folders: A. On the Tools menu in Windows Explorer, click Folder Options.B. Click the View tab.C. Under Hidden files and folders, click Show hidden files and folders.D. Uncheck Hide extensions for known filetypes and Hide protected operating system files.How to see hidden files in WindowsREBOOT into SafeMode by tapping F8 key repeatedly at bootup: Starting y... Read more

Read other 1 answers
RELEVANCY SCORE 32

Hi,
I am little confused, is this the exact forum to submit this thread!
I need a good software to convert at least from .PDF to word with cheaper price for Win 7 Pro.
Is Adobe or Nitro is ok? I think price of adobe is high...
Please suggest...

Thanks.

A:Soft for win 7

Free convert PDF to Word Free PDF To Word Doc Converter - CNET Download.com

Read other 3 answers
RELEVANCY SCORE 32

I would really like some help with my problem with Anti-Virus Soft, I don't know what all I have done to it already (I disabled it from booting and other stuff) but everytime I turn my computer back on, the registry keys are back, and since I am not too smart with computers, I thought Googling around would help and so far I havn't got too much help doing things manually. Forgot to mention that I have Windows XP. If you need any more information just ask, cause I don't know what all I should say here.

Thanks, Brandon.

A:Help With AV Soft

Hello and welcome... You need to do all the steps as some pertain to your issue..Please follow our Removal Guide here Remove Antispyware Soft (Uninstall Guide) You will move to the Automated Removal InstructionsAfter you completed that, post your scan log here,let me know how things are.The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.

Read other 3 answers
RELEVANCY SCORE 32

Has "Soft RAM" for Windows 95 got anywhere beyond after release?

A:Soft RAM app

There is no software replacement for RAM. Soft RAM never really worked anyways. The best option is to buy more RAM.
Run the Crucial System Scanner, this will tell you how much RAM and what type and it will tell you the maximum amount of RAM your motherboard will support. Then you can purchase it from anywhere not just Crucial.

Read other 6 answers
RELEVANCY SCORE 31.6

Help ... This anti virus Program somehow got Into my TASKBAR it blocks everything ON My puter ...A yellow Balloon pops UP .... saying whatever I am trying to do is INFECTED ..... Add remove programs .... MSCONFIG ... My anrivirus programs ...My spyware programs and It won't let me continue with anything I tried downloading DDS from your websight and It won't let that run says thats INFECTED ... as near as I can figure it the only way OUT is to buy their stupid program ... ? All rights reserved, Antispyware Soft Inc, Antispyware Soft and Logos
are registered trademarks of Antispyware Soft Inc. They are Out of England .... any help would greatly be appreciated .... Thanks Phil

A:Antispyware Soft

Hello and welcome to TSF.


Quote:




as near as I can figure it the only way OUT is to buy their stupid program ..




No, please don't do that.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

===================

The following tool will help running our analysis tools.

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.


Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)

There are 4 different versions. If one of them won't run then download and try to run the other one. You only need to get one of them to run, not all of them.

V... Read more

Read other 1 answers
RELEVANCY SCORE 31.6

Hi,My computer hasbeen infected by the Antivirus Soft - I attempted to reboot it so I could bring up task manager and hopefully shut the "virus" off, so I could run Malwarebites, but the computer will now not reboot. I have tried booting to Safemode, Safe Mode with networking, normal mode and even with a boot cd...none of them work. With safe mode it generally just ends up rebooting itself, with normal and the boot disk it usually gives the "blue screen", sometimes with an UNMOUNTABLE_BOOT_VOLUME error, or sometimes just reboots again. Any ideas on what I could do? Might this thing have messed up my HD - is there a way to tell? THe computer was running Windows XP.

A:Antivirus Soft

Hi, MGBCIL Lets give this a try. You will need a flash drive to move information from the sick computer to a working computer. It is the only way we can see the progress of our actions. Save these instructions in your flash drive as a text file (use notepad) so you can have access to these while in an external environment (PE).Here is what you need to do.Two programs to downloadFirst Download ISOBurner. Click Here for ISOBurner Instructions. Install the program, and follow the next set of steps. SecondDownload OTLPE.iso and burn to a CD using ISO Burner. NOTE: This file is 276.7MB in size so it may take some time to download.When downloaded double click and this will then open ISOBurner to burn the file to CDBoot the Non working computer using the boot CD you just created.In order to do so, the computer must be set to boot from the CD firstNote : For information click hereYour system should now display a REATOGO-X-PE desktop.Double-click on the OTLPE icon.When asked "Do you wish to load the remote registry", select YesWhen asked "Do you wish to load remote user profile(s) for scanning", select YesEnsure the box "Automatically Load All Remaining Users" is checked and press OKOTL should now start. Change the following settingsChange Drivers to AllChange Standart Registry to AllUnder the Custom Scan box paste this in/md5starteventlog.dllscecli.dllnetlogon.dllcngaudit.dllsceclt.dllntelogon.dlllogevent.dlliaStor.sysnvstor.sysatapi.sysIdeChnDr.sysv... Read more

Read other 2 answers
RELEVANCY SCORE 31.6

I got the Antivirus Soft while browsing on my laptop. I tried DL'ing Malwarebyte's Anti-Malware but the virus blocked it from starting up, as it did with the other antivirus programs on my PC. I also couldn't start my laptop in safe mode using the F8 method. Fortunately, I have a desktop which I'm on right now. What are the proper files I'd need to download to transfer to my laptop and how would I go about doing it? Thank you.

A:Antivirus Soft

Hello! My name is Sam and I will be helping you. In order to see what's going on with your computer I'll ask for you to post various logs from the tools that we will use to resolve your issue. Please also share with me any information about how your computer is reacting and behaving each step of the way as we work through this process.Please download ComboFix from one of these locations:Link 1Link 2Link 3Important!You should NOT use Combofix unless you have been instructed to do so by a Malware Removal Expert. It is intended by its creator to be used under the guidance and supervision of an Malware Removal Expert, not for private use.Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Make sure that you save ComboFix.exe to your DesktopDisable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our toolsDouble click on ComboFix.exe & follow the prompts.As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malwa... Read more

Read other 15 answers
RELEVANCY SCORE 31.6

My computer (Windows XP) was recently infected with antivirus soft. I used malwarebytes anti malware to remove the infection, and also did a full scan with Microsoft Security Essentials, which is what is running on this computer for an anti-virus program. It seemed to okay at first, but now there are popups about surveys and whatnot showing up. Also, Microsoft Security essentials wasn't able to update itself, saying that it couldn't connect to the internet, even though I was connected. Plus, not sure if it is related, but the internet will stop working about every thirty minutes, even though another computer on the same network was still connecting just fine. AND, Google Chrome has not worked since the infection, even after uninstalling and reinstalling it. So anyway, here's the hijackthis log, thank you:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:33:48 PM, on 6/12/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17023)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 7.0\PhotoshopElementsFileAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\eH... Read more

A:antivirus soft, pop ups,etc

Read other 16 answers
RELEVANCY SCORE 31.6

I have a desktop that is infected with Antivirus soft and is wanting me to purchase it...I can not do anything on this computer, not even take it to safe mode. I have a blank flash drive and blank cd...Please advise.

A:Antivirus Soft

Please download OTLPE (filesize 120,9 MB)When downloaded double click on OTLPENet.exe and make sure there is a blank CD in your CD drive. This will automatically create a bootable CD.Reboot your system using the boot CD you just created.Note : If you do not know how to set your computer to boot from CD follow the steps hereYour system should now display a REATOGO-X-PE desktop.Depending on your type of internet connection, you should be able to get online as well so you can access this topic more easily.Double-click on the OTLPE icon.Ensure the box "Automatically Load All Remaining Users" is checked and press OKOTL should now start.Press Run Scan to start the scan.When finished, the file will be saved in drive C:\OTL.txtCopy this file to your USB drive if you do not have internet connection on this systemPlease post the contents of the OTL.txt file in your reply.

Read other 3 answers
RELEVANCY SCORE 31.6

Hi allIt seems as though my computer has been infected with Antivirus soft. I have tried the first suggestion detailed in the antivirus soft removing tutorial with no luck. It has actually gotten worse. Now my computer is randomly pulling up IE windows to viagra.com, adult.com, and porno.com . The DDS.txt is as follows:DDS (Ver_09-12-01.01) - NTFSx86 NETWORK Run by TETRA at 13:50:32.51 on Tue 02/23/2010Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_17Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1015.624 [GMT -6:00]AV: Symantec AntiVirus Corporate Edition *On-access scanning disabled* (Outdated) {FB06448E-52B8-493A-90F3-E43226D3305C}============== Running Processes ===============C:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\system32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Mozilla Firefox\firefox.exeC:\Documents and Settings\TETRA\My Documents\Downloads\dds.scr============== Pseudo HJT Report ===============uSearch Page = hxxp://us.rd.yahoo.com/customize/ie/defaults/sp/msgr10/*http://www.yahoo.comuSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.htmluSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7uStart Page = hxxp://www.yahoo.com/mDefault_Page_URL = hxxp://www.yahoo.com/mDefault_Search_URL = hxxp://us.rd.yahoo.... Read more

A:Antivirus Soft

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 14 answers
RELEVANCY SCORE 31.6

Hello ,
I've installed 2 days ago .NET framework 4 beta 1 on my x64 windows 7 professional and since then some apps started to work rough or not work at all : Yahoo msgr didnt display any text , windows media player doesnt start at all, cant access direct control panel items ( I can only by displaying all items not grouped) and cand change desktop preferences or screen resolution("explorer.exe : no such interface supported" error).I've tryed a system repair with Win7 DVD but it didnt find any problem.
Any ideeas plx ?
I apreciate your answers, thanx and Merry Christmas
 

A:Win 7 soft bugged

id try starting at removing the .net and reinstalling and earlier full realease
 

Read other 3 answers
RELEVANCY SCORE 31.6

Hello,

Last week, Wednesday night I believe, my husband clicked on a pdf file on the internet and a window popped up trying to get us to purchase something called Antivirus Soft. Right after the window showed up we weren't able to get internet access or open anything on the computer, files, virus software, task manager, etc. Anything we tried to open would say that it was infected. We finally restarted the computer in Safe Mode with Networking and was able to get internet access and downloaded MalwareBytes and it said that it removed several things. We ran it several times since and it still has things showing up. The Antivirus Soft window isn't showing up anymore but if we are on the internet it seems to redirect us to random websites no matter what site we are on and some kind of internet script error box pops up asking if we want to continue running scripts.

I am attaching the logs that I read about when I registered, I hope I ran these correctly. I don't have access to a Windows Install disc or Boot CD. Any help would be greatly appreciated!

Thanks so much!




DDS (Ver_10-03-17.01) - NTFSx86
Run by HP_Administrator at 10:04:51.96 on Mon 06/07/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.958.490 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k... Read more

A:Antivirus Soft

Hi,

Please do the following;


Download ComboFix from one of the following locations:
Link 1
Link 2

VERY IMPORTANT !!! Save ComboFix.exe to your Desktop

* IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here Double click on ComboFix.exe & follow the prompts.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:


Click on Yes, to continue scanning for malware.
When finished, it ... Read more

Read other 12 answers
RELEVANCY SCORE 31.6

Hi guysI followed the instructions at http://www.bleepingcomputer.com/virus-remo...-antivirus-2009 to remove this annoying spam, without luck. I am now on to second stage where I have saved the dds and gmer files. I am uploading the files here. Please please help.Edit: Moved topic from Vista to the more appropriate forum. ~ Animal

A:Antivirus soft

Hi,I see you already have Malwarebytes installed.However, since this variant blocks the main mbam.exe file (telling it is infected); so please follow the instructions from this thread.Then post the log from Malwarebytes in your next reply.

Read other 2 answers
RELEVANCY SCORE 31.6

woke my computer to find a window that said soft k 56 error
then it said .. a fatal exception oe has occurred at 0028:c0071fe in vxd vmm(01)t000061fe easy im a new computer user im trying to learn thanks for any help!
 

A:soft k 56 error

yscrazed
Your previous post and this post may be related to the same wanting to dial-up all the time problem. Reboot you system and try the fix I suggested.
 

Read other 3 answers
RELEVANCY SCORE 31.6

I was infected with Antispyware Soft about a week ago, and I removed it, but then it came back, and my computer BSOD on me about 10 seconds after it came back.

I removed it with MalwareBytes Anti-Malware, but when going to the normal boot version of Windows 7, it still BSODs. I'm posting this while I'm in Safe Mode. The BSOD is IRQL_NOT+LESS_OR_EQUAL 0x000000a FWIW...

any help?

A:help with antispyware soft

bump please urgent

Read other 2 answers
RELEVANCY SCORE 31.6

Hi, I recently had the nasty virus "Antispyware Soft" on my computer. Malwarebytes & AVG 9 took care of it. Well, my internet only works functions properly in Mozilla Firefox. Not in iTunes or Internet Explorer. And when I upload something it automatically goes to "Failure". Im just paranoid that I still have some type of virus. Please help :)

A:Antispyware Soft

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a
Quote:




Having problems with spyware and pop-ups? First Steps




link at the top of each page.

------------------------------------------------------

Please follow our pre-posting process outlined here:

http://www.techsupportforum.com/f50/...lp-305963.html

After running through all the steps, you shall have a proper set of logs. Please post/attach the logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

------------------------------------------------------

Read other 2 answers
RELEVANCY SCORE 31.6

Hi I need some help in removing antispyware soft. I tried going into safe mode with networking and using spyware doctor to remove it. I found the viruses and removed them however they keep returning after i log out and log back in. I can get rid of the process by opening task manager before it starts up and ending the process so i can access any program on my computer. I keep running scans and finding the same thing but they keep coming back, can someone help me?

A:Antispyware soft help

DDS (Ver_10-03-17.01) - NTFSx86
Run by wayne at 12:46:00.17 on Sat 05/29/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_18
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1562 [GMT 10:00]

AV: AntiVir Desktop *On-access scanning enabled* (Updated) {AD166499-45F9-482A-A743-FDD3350758C7}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\CDBurnerXP\NMSAccessU.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\Explorer.EXE
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\ScanSoft\OmniPageSE\opware32.exe
C:\Program Files\Analog Devices\SoundMAX\Smax4.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
D:\Wayne\Downloads\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} -... Read more

Read other 3 answers
RELEVANCY SCORE 31.6

Hi, I just discovered "antivirus soft" a few hours ago and within seconds it wreaked havoc on my computer. I have been following removal guides but keep hitting dead ends. I am currently running in safe mode. I cannot install a few of the programs needed in the guides, always errors or administration policies lock me out. I also have no bottom taskbar on my desktop, so no start menu, time etc.. also I can copy/paste in notepad etc.. but not in my browser. Its a mess.

If someone could help me out I Would GREATLY appreciate it. I really need my computer for school. Thank you.

Windows XP Pro
SP2

A:Antivirus Soft

Hi,

Try the following:

If you have an active internet connection, copy/paste the links below into your browser, don't click them or the rogue might redirect. If you don't have an active internet connection, download the tools from another machine, and transfer them to the affected machine via USB flash drive.


Please download and run the following tool to help allow other programs to run. (courtesy of BleepingComputer.com)
There are 4 different versions. If one of them won't run then download and try to run the other one.
Vista and Win7 users need to right click and choose Run as Admin
You only need to get one of them to run, not all of them.


http://download.bleepingcomputer.com/grinler/rkill.exe
http://download.bleepingcomputer.com/grinler/rkill.com
http://download.bleepingcomputer.com/grinler/rkill.scr
http://download.bleepingcomputer.com/grinler/rkill.pif


Note:

You will likely see a message from this rogue telling you the file is infected. Ignore the message. Leave the message OPEN, do not close the message. Run rkill repeatedly until it's able to do it's job. This may take a few tries. You'll be able to tell rkill has done it's job when your desktop (explorer.exe) cycles off and then on again.

At this point, you should now be able to run analysis tools.

Once the tool has run, do NOT reboot the machine, and then try to run DDS and GMER.

If for some reason the machine reboots, repeat the process. Again, try not to restart the machine. ... Read more

Read other 2 answers
RELEVANCY SCORE 31.6

ive already tried the http://www.bleepingcomputer.com/virus-remo...-antivirus-soft guide twice to make sure there were no problems. the first try malwarebytes detected trojans and such which were then quarentined and deleted. i restarted my cpu and noticed antivirus soft was still running so i repeated the steps but this time malwarebytes did not detect anything at all so im just kind of in need for some help. i followed the guide steps 6-9 as boopme had instructed except gmer wont unlock the checks for me so i skipped step 8. also i cant upload the attach.txt cause i dont have an upload/browse button :/ so should i just copypaste it to my next post? or edit this one to add itDDS (Ver_10-03-17.01) - NTFSX64 Run by Alan Tran at 17:27:51.08 on Thu 03/18/2010Internet Explorer: 7.0.6001.18000Microsoft? Windows Vista? Home Premium 6.0.6001.1.1252.1.1033.18.8156.5903 [GMT -5:00]SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}============== Running Processes ===============C:\Windows\system32\wininit.exeC:\Program Files (x86)\AVG\AVG9\avgchsva.exeC:\Program Files (x86)\AVG\AVG9\avgrsa.exeC:\Program Files (x86)\AVG\AVG9\avgcsrva.exeC:\Windows\system32\lsm.exeC:\Windows\system32\svchost.exe -k DcomLaunchC:\Windows\system32\svchost.exe -k rpcssC:\Windows\System32\svchost.exe -k LocalServiceNetworkRestrictedC:\Win... Read more

A:Antivirus soft

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

Read other 25 answers
RELEVANCY SCORE 31.6

Hello, like the site suggested, I did try to get rid of the problem using Malwarebytes with the computer on Safe Mode, but it did not work. Thanks in advanced for those who help me out.Here is my HijackThis Log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:39:51 PM, on 09/02/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: Safe mode with network supportRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\WINDOWS\Explorer.EXEC:\Program Files\internet explorer\iexplore.exeC:\Program Files\internet explorer\iexplore.exeC:\WINDOWS\system32\ctfmon.exeC:\Documents and Settings\Owner\Desktop\HijackThis.exeR3 - URLSearchHook: OurWorld.com Toolbar - {80f6f9bf-9fd1-4f41-9ddf-6dd070f4f62f} - C:\Program Files\OurWorld.com\tbOurW.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dllO2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dllO2 - BHO: OurWorld.com Toolbar - {80f6... Read more

A:Antivirus Soft

Hello, NipawinEmo.My name is aommaster and I will be helping you with your log.I apologize for the delay in response we get overwhelmed at times but we are trying our best to keep up.If you have since resolved the original problem you were having, I would appreciate you letting us know. If not please perform the following below so I can have a look at the current condition of your machine.ThanksWe need to run RSITDownload random's system information tool (RSIT) by random/random and save it to your desktop.Double click on RSIT.exe.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)NEXT:We need to run a GMER scanDownload GMER and save to your desktop. Note that the file will be randomly named to prevent active malware from stopping the download.Close all other open programs as there is a slight chance your computer will crash.Double click the GMER program ******.exe. Your security programs may detect GMER's driver trying to load. Allow it.You may see a warning saying "GMER has detected rootkit activity". If so, select NO.Leaving the settings at default, click Scan.When the scan is complete, click Save and save the log onto your desktop.In your next reply, please include the following:Log.txtinfo.txtgmer.txt

Read other 3 answers
RELEVANCY SCORE 31.6

This stupid virus has disabled everything, I can't get on the internet, can't boot to safe mode with networking and I can't run malwarebytes. Looking for some help.

A:Antispyware Soft

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

------------------------------------------------------

Let's try creating a boot disk that may allow me to get you going:

Using OTLPE

This file is quite large, and requires a CD/DVD burner, and a blank CD on a clean machine. A USB device would be handy as well.Download and install ISOBurner. This will allow you to burn OTLPE.ISO to a bootable CD. Here are ISO Burner Instructions

Download OTLPE.iso and burn to a CD using ISO Burner Or your own burning application). NOTE: This file is 270Mb in size so it may take some time to download.
Once the download is complete, double-click on it. This will open ISOBurner to burn the file to CD.
Reboot your affected system using the boot CD you just created.

Note : If you do not know how to set your computer to boot from CD follow the steps here

Your system should now display a REATOGO-X-PE desktop.
At this step, you should be able to save any data files to an external USB drive. Do so now, then continue.
Double-click on the OTLPE icon.
When asked "Do you wish to load the remote registry", select Yes
When... Read more

Read other 2 answers
RELEVANCY SCORE 31.6

Hi guys

Today this Antispyware Soft popped up on my laptop, I gathered it was something false as i have never downloaded that. As you probably know, it produces false claims that there are problems with your pc and therefore try trick you into buying it. I have already tried to get rid with the use of Hijackthis.exe which helps identify infected files and although the Antispyware Soft does not come up anymore im unsure if it has been fully removed.

Here are the logs you need.


DDS (Ver_10-03-17.01) - NTFSx86
Run by Lauren at 19:30:35.67 on 04/05/2010
Internet Explorer: 8.0.6001.18904 BrowserJavaVersion: 1.6.0_17
Microsoft? Windows Vista? Home Premium 6.0.6000.0.1252.44.1033.18.2046.967 [GMT 1:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
AV: Spyware Doctor with AntiVirus *On-access scanning enabled* (Updated) {D3C23B96-C9DC-477F-8EF1-69AF17A6EFF6}
SP: Spyware Doctor *disabled* (Updated) {1C3EDD79-273E-46ac-99F8-EFA9E7CBC301}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestr... Read more

A:Antispyware Soft

Hello, and welcome to TSF.

I am currently reviewing your log. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification, then click Subscribe.

Please be patient with me during this time.

Read other 19 answers
RELEVANCY SCORE 31.6

Hello

I've just recently gotten this antivirus soft virus on my desktop.

It's running windows XP, and Firefox 3 is my browser.

now I was trying to follow this guide at bleepingcomputers.com
http://www.bleepingcomputer.com/tutorials/tutorial61.html#winxo

Now one of the first steps on the guide is to start windows in safe mode with networking. I can't seem to do this. It will start in safe mode but whenever I try to start in safe mode with networking, windows keeps telling me to activate my copy of windows.

Now I don't know what the issue with it is as I cannot do anything in normal windows to check it. ANY program I try to run in windows normally just gets shutdown by antivirus soft.

Any Ideas on how to either get me into safe mode with networking or get rid of antivirus soft without having to go through safe mode with networking?

Read other answers
RELEVANCY SCORE 31.6

Today when I turned my computer on I find that Antivirus soft was on my computer. So I followed your guide in removing it. Whatever malware bytes found I removed. But my internet is still not working. I have to go to tools>internet options>connections>lan settings and then I have to untick the use a proxy server to make the internet work just like how you guys say to remove the antivirus soft. So I am guessing that it is still on my computer but when I run the scan again it does not pick up anything. I even ran AVG and it did not pick up anything. What do i do because I do not want to keep going into settings and untick use a proxy.Here is my Hijack LogLogfile of Trend Micro HijackThis v2.0.2Scan saved at 3:37:17 PM, on 4/27/2010Platform: Unknown Windows (WinNT 6.01.3504)MSIE: Internet Explorer v8.00 (8.00.7600.16385)Boot mode: NormalRunning processes:C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files (x86)\DNA\btdna.exeC:\Users\Suleman\AppData\Roaming\Dropbox\bin\Dropbox.exeC:\Program Files (x86)\Google\Quick Search Box\GoogleQuickSearchBox.exeC:\Program Files (x86)\Panasonic\Device Monitor\DMWakeup.exeC:\Program Files (x86)\Panasonic\MFStation\PCMFSMLM.exeC:\Program Files (x86)\Panasonic\MFStation\PCCMFSDM.exeC:\Program Files\Sony\VAIO Wireless Wizard\Auto... Read more

A:Antivirus soft?

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

Read other 2 answers