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T460p Fingerprint BIOS/Boot Procedure?

Q: T460p Fingerprint BIOS/Boot Procedure?

I am new to a ThinkPad with fingerprint reader, but not to ThinkPads. Running Windows 7 64-bit. In Windows I installed the Lenovo Touch Fingerprint Software. I enrolled my fingerprints. Windows: It works well with Windows. Instead of logging in to Windows with password I can use the fingerprint. Next to deleting fingerprint data, only option I have in Settings is "Enable pre-boot authentication". Seems when I have this enabled, that windows will automatically log-in (not asking for password or fingerprint) if I used fingerprint to boot-up the computer during boot-time (enabled via BIOS). Boot/BIOS: I am a bit unsure how exactly this is configured via the BIOS. Only when I enable "boot password required" I will be asked to scan my fingerprint (or type the password). I assume it's meant this way. If boot password is disabled, I am not asked for the fingerprint at all. With boot password enabled, and that's strange to me, it would first ask me to scan the fingerprint and when I did so successfully, it will still require the password as well. I first scan my fingerprint, it gets a green checkmark (= success), then it shows the password icon, and next to it a hand which is crossed out, then a moment later I need to enter the password. Is it meant this way? Or should it be password OR fingerprint? Summary of settings (by choice): In Lenovo Touch Fingerprint Software i disabled "pre-boot authetication". This way I still need to login manually to Windows as it still shows the login screen after starting Win 7. Also, I am not asked to scan my fingerprint during boot.In the BIOS I require a boot password. This way I am asked for a boot password when I power on the ThinkPad. Result: Need to type password during bootCan type password or use fingerprint to log-in to Win7I had to figure that all out with trial and error, as there is basically no documentation or was I just blind and confused?

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RELEVANCY SCORE 200
Preferred Solution: T460p Fingerprint BIOS/Boot Procedure?

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RELEVANCY SCORE 69.2

Dear Lenovo forum, Is this working as intended? I have my computer set to sleep automatically when I close the lid. For example, I go to bed, close the lid, I wake up open the lid and it prompts me to use the fingerprint scanner or to type in the password manually. So I roll / put my finger that is recognized by  the scanner to try and log in, and 9/10 times it does not work. Instead I have to type in my password. But this defeats the whole purpose of me getting the T460p with the fingerprint scanner. The only way it works is if I start it up from sleep, type in my password, then close the lid again, slide/ roll my finger then it works and recognizes my fingerprint. How do I fix this ?? Thanks, P

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RELEVANCY SCORE 68.4

Dears,             My T460p fingerprint reader not working when I join in my company domain, it works fine in local account. I used to use fingerprint reader in my previous laptop T440p without any issue both local and domain account in windows 10 pro. Please help me with this issue as it very annoying to type my long password.  

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RELEVANCY SCORE 67.2

Hello, when I install the Touch Fingerprint Software V 1.00.11 on my T460p running Win 764, it requires a drive C:\ for install. Software works if I have a drive C:\ but I intend to have WIN 10 on C:\ and WIN 7 on D:\ entirely separated fromn each other, so made C:\invisible for WIN 7. The driver install and other software worked well, just the Touch Fingerprint Software responds with: "The drive / UNC-path cannot be used; please choose another folder" ??Thank you in advance 

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RELEVANCY SCORE 62.8

Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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RELEVANCY SCORE 57.2

Hello!I am trying to update BIOS on my laptop T460p and am getting an error.Here is a part of Winuptp file: [2016/7/1 19:38:47] version 29.03OS = Windows 10 64bitDriver Loading....DoneSystem BIOS Version -> R07ET20WApplying BIOS Version -> R07ET67WSystem EC Version -> R07HT08WApplying EC Version -> R07HT14WAC adapter/Battery check....OK.BIOS Flashing....The number of retries of BIOS update = 1The number of retries of BIOS update = 2The number of retries of BIOS update = 3Failed.Error : Failed to verify Secure Flash image.Error code = 234 Thank You in advance!

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RELEVANCY SCORE 56.8

Hi all.I'm setting up my new T460P to substitute my glorious W520, and I'm very sad about the choise at the moment. I cannot figure out how to change the boot order in the BIOS.I get into the bios (not so easy and not so stable...), go to the boot order and then... I should press the "+ or -" key to move the objects up and down through the list. I tried everything. I think near any combination of keys, but nothing.I cannot find the right key combination to send the "+" or "-". Could you please help me to change the values in the BIOS of my T460P? Thank you very much! 

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RELEVANCY SCORE 54.8

Hi. After upgrading BIOS to 2.12 the CPU frequency is locked to the lowest possible (disregarding BIOS settings). Plugging in the battery makes it work again.For the sake of prolonging my battery life I ususally run without it when safely docked at home.Anyone else experiencing this? I assume it's a bug?

A:Bios upgrade to 2.12 on T460p locks cpu frequency to lowest when running without battery

It sounds like a bug might have been fixed.  I would expect it to slow down if you had just a battery (no A/C) or just A/C (no battery).  The charhing circuity won't "cook" the battery.  It will stop charging when it is fully charged.

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RELEVANCY SCORE 54

Hello, we just purchased 56 T460p. Eight Devices are currently rolled out to our workers. After a few weeks four of them do a endless reboot (Red Logo, trying to boot SSD, Red Logo...). No further Error-MSG.The devices has different runtimes. OS: Windows 7 SP1 x86 One device get a new systemboard, everything fine, till now. Reset UEFI - no luckTrying to boot from different Media (USB, PXE etc.) - no luckRemoving CMOS-Battery - no luckRemoving SSD, WiFi etc. - no luckRAM Exchange - no luck After the fourth device failed, i do some deeper UEFI-Settings investigation.Security-Chip has the following Configuration: Discrete TPM, Intel TXT enabled Doing some Tests with non booting devices, following results: Disable SecurityChip - successEnable SecurityChip - no success Enable SecurityChip, Disable Intel TXT - successEnable SecurityChip, Enable Intel TXT - no success Enable SecurityChip, Enable Intel TXT, Clear SecurityChip - success Don't know if clearing is a long time solution. Disabling SecurityChip or Intel TXT seems to be no good solution. UEFI: Different Versions: 2.07, 2.09, 2.11 Maybe no one can help with this, but hopefully any Lenovo Employee looking at this and get the Information to the right Person. Thanks, Best Regards

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RELEVANCY SCORE 53.2

Hi, please help I had a windows 10 anniversary update 1607it restartet the pc, and than the screen went black for over half an hour, Now my t460p does not boot any longer, it stops on the red lenovo square, the power button and finger print sensor are lightning,I do not come into a bios, pressing enter during boot does nothing, how can I boot my notebook? thanks for help!  




-------------------------------------------W500 Windows 7, T410s Linux, x121e Linux, T430s Windows 8.1,and my wife's Edge E330 Linux

A:t460p does not boot after windows 10 anniversary ...

Unplug it and remove the battery.  Press the power button 5 times holding it a full 5 seconds after the last pone.  Put it back together.  Plug it in and try starting.

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RELEVANCY SCORE 53.2

Hi, I have a T460p (the modal without a dedicated graphic card) and is trying to make use of my old Crucial MX100 mSATA SSD. There is no mSATA port on T460p so I got a mSATA-to-SATA adapter and plugged it in. Weird things happened. BIOS is able to recognise the drive (or at least it shows up in the power-on self-check, in the bulit-in diagnostic tool and in the boot order list). However, it would not boot from the mSATA drive, ending in a BSOD of Windows Boot Manager, complaining that "NO_BOOTABLE_DEVICE". If I try to boot from an outside Windows installation media (say, an USD stick), it simply would not recognise the mSATA drive and thus could not continue. I am not quite sure if this is a Windows problem or a BIOS/laptop problem. I've tried an alternative adapter with voltage regulators but still got no luck. I'll probably try some other Linux distributions and see if they work. Meanwhile, I wonder if anyone has had similar experience/problem here and is willing to share their solution. O, forgot to mention. BIOS is up-to-date. Laptop runs Windows 10 version 1703, build 15063.296. No insider. Cheers!

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RELEVANCY SCORE 52.8

I was wondering if meanwhile it is possible to boot (let's say Kubuntu 16.04) from the internal SD slot. Right now I'm using a 32GB Sandisk USB dongle, which works perfectly for me, but there is this unused SD slot.Of course I read some topics throughout the internet and this forum, saying it wasn't possible (4-6 years ago) due to the SD card being connected to PCI-E bus so BIOS/UEFI can't access it. My UEFI-Version is 2.12 R07ET72W (2016-10-28).Notebook-Model is 20FW003MGE.On the SSD I'm using Win7 64 Pro. Is there a way now to boot from the SD card without an external card reader, or do I have to buy an aditional M2.2242 SSD, leaving the SD slot waiting for memory extension issues? Is there a list with supported M.2 SSDs? PS: Grub command ls doesn't recognize the SD card either.

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RELEVANCY SCORE 52.8

I have an old T1090 eMachine that doesn't recognize the new larger hard drives. I purchased a 200 GB PATA (IDE) drive and it shows up as a 75 GB drive using GParted and under Windows Disk Management. I expected that it would only be recognized as 137 GB, but I can't explain why it only sees 75 GB. I suspect that the BIOS needs to be updated, but I've never done this before so I was looking for a procedure and ideas for trying to find the latest BIOS online. Thanks
 

A:BIOS Update Procedure

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RELEVANCY SCORE 52.8

I have asus p5gl-mx board. I am going to replace cpu with 2.8 ghz, P4. Previously cpu of 3.0 was installed. When I installed cpu of 2.8 ghz, there is no display. Cpu fan is running. Also board light is on. Ram is 256 mb ddr1. In board manual it says that this board supports cpu of 2.8 ghz. Shall I update bios? If yes, what is the procedure. I have downloaded bios update from website.

Pl help.

A:Bios update procedure

sara,
Since I was wanting to look into a procedure for asus motherboards, then hang in there and I'll see what I come up with.

I have one procedure, but that is for an asus netbook.

I've always updated the bios on any computer I've owned, since an up-to-date bios can avoid many problems.

Mobo manufacturers release a bios update at great cost to the manufacturer.

Following a bios update procedure correctly can be of great benefit.

Nowadays, a bios is more robust than 5-15 years ago and even if you goof, then you can reset the bios and recover from a disaster.

ASUS seems to have standardized their bios update procedure for their newer boards.

I will post back in a maximum of 24 hours.

karl

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RELEVANCY SCORE 52

Getting the black screen/no post problem.What is the CORRECT hotkey/procedure for the bios recovery?Anybody done an SPI flash using ROM_RECOVERY_HEADER? 










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A:Z5771 Bios Recovery Procedure

Fixed it myself, done SPI flash using ROM_RECOVERY_HEADERThanks for your help












View solution in original post

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RELEVANCY SCORE 52

Originally loaded with Vista, upgraded to Win 7, and later to Win 10 (32 bit). All was ok for several months. Now can get to the sign on screen, but when I enter my password it accepts it and advances to a blank screen... with only the cursor/pointer that can be moved using the touchpad, no other image appears.
Getting HDD error message 2000-0146 when I enter diagnostics by pressing F12 during boot sequence.  Dell suggests I upgrade the BIOS from A09 to most recent version A12.  They say to download it to my desktop and install from there, but as mentioned above I can't get past the sign in page in order to get to the desktop.  Tried rearranging the boot sequence in BIOS to allow boot from USB port.  Used a 64 gig USB 3 memory stick formatted FAT 32, can this laptop read this?  I put the file on the memory stick and inserted into the USB port prior to restarting, the computer said it wasn't fully inserted and to retry, the stick had been inserted correctly.  Maybe I should try burning the BIOS file onto a DVD?  Can it somehow be downloaded direct via the NIC port?   Or, is it simply not possible to load the BIOS update by any of these means? 
As noted in an earlier post, I had been fooling around with settings, it MIGHT have been System Properties/Advanced/User Profiles in order to delete no longer wanted profiles.  Might have deleted ALL profiles by mistake, it was immediately afterward that I was unable to boot the c... Read more

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RELEVANCY SCORE 52

Getting the black screen/no post problem.What is the CORRECT hotkey/procedure for the bios recovery?Anybody done an SPI flash using ROM_RECOVERY_HEADER? 













Solved!

Go to Solution.

A:Z5771 Bios Recovery Procedure

Fixed it myself, done SPI flash using ROM_RECOVERY_HEADERThanks for your help














View solution in original post

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RELEVANCY SCORE 51.6

I ran BIOS update program accidentally in my Acer Aspire desktop PC in windows 10 environment, the program started suddenly and run into DOS window then it crashes before completing, not sure what stage was when crashed into BSOD, which needed PC to restart, on restarting, no Acer logo, just black screen and PC beeps one long one short beeps, tried to boot from USB but as long as screen is black I cannot do anything, only beeps become recurring.Not sure how to recover the BIOS, if any one had this issue with the BIOS and manage to recover the BIOS, I very much appreciate their help on what to do.Thank you

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RELEVANCY SCORE 51.6

Good afternoon.

First post from me and it's as the title says, really.

The procedure on the support pages ([http://aps2.toshiba-tro.de/kb0/HTD9502M10000R01.htm]) doesn't seem to cover my case. I've downloaded the bios update package twice now but, although Method 1 looks closest, there is there is no "BIOS" (Windows Batch File) file (BIOS.bat). in the package. I'm a bit stumped and unwilling to proceed without knowing what precisely to do, being only too aware of the consequences of getting it wrong!!

Any authoritative advice on what I need to do would be most welcome.

Thanks.

A:Equium A210-171 bios update procedure?

Do you try to install this BIOS update?

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RELEVANCY SCORE 50.4

Hello,
I am having problems with direct booting into Windows 8 installed into a VHDX file.
This is a four-partition UEFI boot on a GPT drive. EFI files are residing on a second partition of disk 0 (the ESP partition) in the EFI folder. The boot virtual disk is residing on the fourth partition of that disk 0.
When I turn on the PC, it shows black screen after the BIOS POST screen. No Windows 8 boot menu, no other information is displayed. However, if I press Shift+F12 (or F12) to start Dell BIOS Boot Menu and choose Windows Boot Manager from the UEFI part of
the boot menu, Windows 8 starts to boot without difficulties.
How do I make Windows to boot automatically without having to select Windows Boot Manager in DELL BIOS boot menu?
I believe I messed up with boot sector somehow... What needs to be fixed provided that Windows 8 will boot into VHDX file?
Thank you.

Well this is the world we live in And these are the hands we're given...

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RELEVANCY SCORE 50.4

Hi All

So I bought a HP 6730b yesterday second hand and it had Vista and the fingerprint recognition worked. So I installed Windows 7 as a clean install, not updated from vista but formatted. So now I dont know how to get it back as that was one of the reasons I got it

Also I noticed there was BIOS password and I dont know it. Whats the best steps to reset it? Takes out the CMOS battery?

A:HP 6730b - Fingerprint & BIOS

Try updating drivers from here:
HP Compaq 6730b Notebook PC- Download drivers and software - HP Business Support Center

BIOS password, ask the seller.

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RELEVANCY SCORE 50.4

Hi. I have fingerprint authorization on laptop startup. I have to put my fingerprint o password to start the laptop. I want to pass my laptop to my mother. How can I delete this authorization?

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RELEVANCY SCORE 50

I had a working Vostro 3350 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3350 System BIOS 3350A10.EXE.The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I read similar topic: http://en.community.dell.com/support-forums/laptop/f/3518/t/19593398.
there is a guide:
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
But I do not know which key to press me (End or another)? And need use flash card or sd card?
And I do not know how need called my file: winery50.hdr or winery30.hdr maybe....
Can someone please help? Thanks, Alex

A:Vostro 3350 BIOS Update Failed - Recovery Procedure Needed

Who can help me????

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RELEVANCY SCORE 50

I had a working Vostro 3500 laptop and was doing maintenance to bring it up to date.
I downloaded and installed the recommended BIOS update for this laptop...

Dell Vostro 3500 System BIOS
3500A12.EXE | Windows/DOS (3 MB) BIOS Release date 7/21/2014 Last Updated 7/21/2014 Recommended

The BIOS update failed and left the computer with no working BIOS. F2 is dead. It will not boot.
I am pretty sure that there is a backup or primitive BIOS still in there, as when I start the machine with no battery and just AC power using the End key it continuously tries to read data from a 2GB flash drive. I assume that it would like to reload the BIOS from a file.

I know how to get the ROM contents from the above file using the /writeromfile parameter.

The big question is, what kind of file does the 3500 want to read, and what is the file name that it is looking for? Does the flash drive need to be bootable? Is this an AMI or Phoenix BIOS?

Can someone please help?

Thanks,
Terry

A:Vostro 3500 BIOS Update Failed - Recovery Procedure Needed

Here is how to recover from a failed BIOS flash update of a Vostro 3500 laptop...
1.  Download the Dell BIOS update .exe file to a USB flash drive.
2.  Run the .exe file with /writehdrfile parameter
3.  Run the .exe file with /writeromfile parameter
4.  Copy the .hdr file to winery50.hdr
5.  Remove the battery and AC power from the dead computer
6.  Insert the flash drive into the dead computer's USB port
7.  Hold down the End key and then connect the AC power
8.  Dead computer reads USB flash and asks if update should be done
9.  Allow the update to finish and then reboot.
10.  Computer is now working normally.
Helpful web site:  http://mickitblog.blogspot.com/2011/09/dell-bios-switches.html
 

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RELEVANCY SCORE 50

I had a working Vostro 3300 laptop and was doing maintenance to bring it up to date. I downloaded and installed the recommended BIOS update for this laptop... Dell Vostro 3300 System BIOS 3300A12.EXE | Windows/DOS (2 MB) BIOS Release date 17 JUL 2014. Last Updated 17 JUL 2014 Recommended The BIOS update failed and left the computer with no working BIOS.
I find some solution for vostro 3500 like :
1.  Download the Dell BIOS update .exe file to a USB flash drive.2.  Run the .exe file with /writehdrfile parameter3.  Run the .exe file with /writeromfile parameter4.  Copy the .hdr file to winery50.hdr5.  Remove the battery and AC power from the dead computer6.  Insert the flash drive into the dead computer's USB port7.  Hold down the End key and then connect the AC power8.  Dead computer reads USB flash and asks if update should be done9.  Allow the update to finish and then reboot.10.  Computer is now working normally.
But it doesnt work for me.
Can someone please help ?
Thanks

A:Vostro 3300 BIOS Update Failed - Recovery Procedure Needed

Two options at this point:
Have a shop un-solder the BIOS chip, flash it externally and re-solder it, or
Replace the mainboard.

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RELEVANCY SCORE 50

Hi everbody, I have a problem with my fingerprint. Bios reset doesn't change anything. The service doesn't start in win 10. I have the error from the device manager that "the device cannot start (Code 10)". Can anybody help me with this problem? Thank you very much!

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RELEVANCY SCORE 50

I recently discovered that fingerprints are not stored on the hard drive.

My laptop went for warranty repair and has been reformatted to install again the operating system - since when it came back my fingerprints are not recognized as they are associated with "an old user". Strangely, I can now use only one non-convenient finger which was not registered previously (if I try any other the system tells me that I cannot use that fingerprint as it is associated to an old user).

My bet is that fingerprints are stored into the BIOS; how can I remove them from there, in order to re-register with my current account?

Many thanks
Max

PS: It is seriously impossible to contact any support in any country or language. I wish Toshiba will change its policy.

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RELEVANCY SCORE 50

I have a young cousin who loves trying almost all sorts of new IT skills on his new laptop. Now he installed a fingerprint software and didn't set up the scanner. Now the computer boots and brings a screen for password or fingerprint. He had no password on it and logging in is now impossible. The computer asks for bios password which was also not set. Is there a way around it? The computer is very new.

A:Fingerprint and Bios password forgotten

 Getting past a BIOS password on a Probook will require help from HP Technical Support. Above the scope of what we can do here.  800-334-5144

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RELEVANCY SCORE 50

Hi, I have purchased the Elitebook with the fingerprint reader, which I thing is great, and it worked fine initially.  Than I had some trouble and our company tech reinstalled windows and reset the BIOS.  Now the finger print reader is not working anymore.  Windows sees it in the Device Manager but I can not start it in the Biometric device (grayed out).The message indicates that it is managed by the group policy.  I have worked with our IT people and they stated that their group policy does not prohibit the use of the fingerprint reader.Can it be that a setting in the BIOS is wrong after the BIOS was set to default?

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RELEVANCY SCORE 49.2

I updated the BIOS from 1.2.0 to 1.4.0 for my New Inspiron 13 7000 (7378) in Windows 10 (64bit) using the executable available from Dell's website for this particular model:
downloads.dell.com/.../inspiron-13-7378-2-in-1-laptop.html

This BIOS update (1.4.0) is quite recent and was released on January 6th, 2017. I followed all safety procedures (e.g. using AC power), and I did not see any error messages during the update. But when the computer finally rebooted the second time (it seemed to have first rebooted once to install the update), I got this error message:
Boot Guard verified FailedSystem will shutdownPress any key
The system wasn't even able to load the BIOS, indicating a critical error happened during the BIOS update. After spending some time searching for a solution to my bricked system (and panicking), I was able to recover the BIOS using this procedure on Dell's website for Convertible / Detachable with the external USB key method:
www.dell.com/.../en

Now, everything works fine using the BIOS version 1.4.0. Not sure what went wrong with updating the BIOS from Windows 10.

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RELEVANCY SCORE 49.2

Hi everyone,I have an X1 carbon 2nd Gen laptop, with type 20A8S18T00. Everything works fine except the fingerprint security. I have installed the ThinkVantage Finferprint Software v6.0.0.8102 - the latest one, then the fingerprint driver "should be already installed along" (as I read somewhere).  But when I tried to enroll new fingerprint data, it always show the error E7210005 - "Cannot enroll user. Cannot update passport. Cannot find fingerprint sensor device". I have checked my BIOS Setting and seen that the option "Fingerprint Reader" was disabled and there is no way to select it and change value to Enable or whatever. I have heard people said that option must be enabled before doing making any changes with fingerprint data. Now I'm totally stuck! Here are my BIOS Setting screenshots: 1 - BIOS General Information 2 - Security >> Fingerprint 3 - Security >> I/O Port Access 4 - Security >> Secure Boot Could you please have me solve this case? Thank you so much.













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A:[X1 Carbon 2nd Gen] Cannot enable fingerprint reader in BIOS

Hi chaudh76, welcome to the forum.
 
     The correct software for the device is Lenovo Fingerprint Manager Pro:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
      The version you have listed (v6.0.0.8102) is for ThinkPad X1, X1 Carbon (Type 34xx), not your 20A8.
 
     Make sure you download, and run, the ThinkVantage System Update:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
     If you download, and run the ThinkVantage System Update first, all of your system drivers will be checked. If any of them need updating, they will appear in the list, and you can download/install them through the program.
 
     Also, here is the complete Lenovo support, and download site, for your ThinkPad X1 Carbon (Type 20A7, 20A8). It contains everything you need: Downloads/Product & Parts/Manuals/Solutions/Videos/Accessories
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Cheers
 
DragonRider
 
    

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RELEVANCY SCORE 49.2

aloha
i want to disable the fingerprint reader and bios password upon computer startup.
i have already uninstalled upek protector suite ql 5.4.0.2934, but upon startup i am still prompted to swipe my finger.
i have seen and followed the instructions in "toshiba Passwords: setting and removing (for BIOS, Supervisor, and Windows passwords)", but still have to enter my password to fire up the computer.
what else do i need to do?
mahalo

A:Tecra M9 - fingerprint reader and BIOS password

tried to edit this post but got message that i could not and had to contact an administrator but not how to contact the administrator.
so, i should have added, "XP operating system, laptop purchased in 2008".

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RELEVANCY SCORE 47.6

I've read the old messages here, and could use a few more tips.  What is the latest, best procedure on an HP system?  Is there a link to a document? I have a brand-new Pavilion 510-P020 desktop.  I haven't even plugged it in. I have a new, blank, Samsung 750 EVO SSD with 250 GB. I would like to install the SSD so the system can boot from it and run programs from it. I also have another computer with plenty of SATA connections available.  It could be used for any copying required. I understand the physical mechanics of plugging in a power connector and SATA cable and screwing the new drive to the cage.  I was a litle surprised that the SSD eventually needs to be plugged into the first SATA header, but I can do that. Again, note that I have never turned the computer on.  So, a fresh install, instead of a clone, would be just fine.

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RELEVANCY SCORE 46.8

I need to change my UEFI or legacy of HP pavilion 15 notebook laptop. pls help

A:in need settings procedure to change my UEFI boot order hp p...

Hi,  To change boot order, see this : Configuring the Boot Order in the System BIOS  Regards Visruth 

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RELEVANCY SCORE 46.8

When I first bought the laptop I was able to use the fingerprint when the laptop booted to the HP screen (prior to Windows). My laptop has since been repaired by HP and I no longer am able to use the fingerprint. I can only enter a passowrd at the HP screen. The fingerprint reader works okay as I have reghistered 3 fingerprints and I can use the fingerprint when asked to log in by Windows (eg after Sleep). How can I get back the option to se the fingerprint to login at boot to the HP screen?

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RELEVANCY SCORE 46

When I start Windows 10 I keep getting this message
procedure entry point cannot be found for "crtCreateSymbolicLinkW procedure in the dynamic link library MSVCR110.dll "

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RELEVANCY SCORE 46

Hi, I'm a happy owner of a Dell E5270 and on The base plate there's a fingerprint sensor. However, when I install the recommended drivers there are no biometric devices. What is visible (in device manager) is Dell Control Vault w/o fingerprint sensor. Is it possible that there is a sensor but that The system lacks the optional fingerprint unit inside the laptop housing? There are no exclamation Marks in the device manager.
Secondly I've found the Dell DW5811E 3P10Y wwan card for the dell e5270 at a bargain price but i would like to know where to finf the cables in the housing? .

Thx!

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RELEVANCY SCORE 45.6

Hello,  Does the HP Envy 17's fingerprint reader supports Pre boot Authentication? In device manager I see Validity sensor WBF if it matters.  

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RELEVANCY SCORE 45.6

My fingerprint scanner has been working just fine but recently kept having trouble recognizing it. Now it won't work at all on any finger and it is clean...

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RELEVANCY SCORE 45.6

Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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RELEVANCY SCORE 45.6

Bare with me this may sound odd but as sure as the Earth is round this is all true.... There's a family friend of ours who's mom suddenly past away last week. The friend has now asked me if there's a way she can reset the laptop so she can get into it, her mom had fingerprint authentication activated. Unfortunately since her mom passed she no longer has the fingerprint to authenticate with. I don't think its possible but I wanted to try anything I could to help her which is why I'm writing this here. Thank you, Tom      

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RELEVANCY SCORE 45.2

Hi All, I recently (about a month ago) was one of the unlucky fellows who had microsoft sneak the windows 10 upgrade onto my W530 laptop. Long story short, everything seemed to be OK, with the occasional blip with the fingerprint reader when I had to manually enter my windows password. However, on a hard boot, the fingerprint reader always worked, which was critical as my computer has 2 passwords on start up that I do not remember and thus had always relied on a swipe of my finger.  Well that all changed yesterday. I was in windows when my computer crashed. Upon start up, i was immediately asked to enter in my supervisor/bios password without getting the chance to finger swipe. After multiple reboots, the same. The fingerprint reader wont turn on any more and I am locked out my my laptop.  Can anyone please help? anyway to get the fingerprint reader to switch back on???

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RELEVANCY SCORE 44.8

My notebook is set up as a dual-boot UEFI system with 2 Win7 Ent 64bit systems on drives C.\ and D.\. Those operation systems reside on the 256 GB M2 NGFF card together with the UEFI boot partition. I can only use the fingerprint login on one system, the other doesn't recognize the registered fingers. Any help, please?

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RELEVANCY SCORE 43.6

I just installed the latest firmware for the Intel Management Engine (11.0.18.1002) on my P70, under Windows 7 x64, and now my fingerprint recognition is not working at boot. I still get prompted for a fingerprint, and it's still successfully recognized, but then during the "handover" between that bit of software and the rest of the boot process, the icons seem to indicate that my fingerprint was not recognized, and I now have to type in the user password. How do I fix this?

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RELEVANCY SCORE 43.2

I reset the bios in the bios setup, and after reboot I can't accept the screen that asks if if it can reset the fingerprint scanner (F1 to accept of F2 to deny). I have tried to reboot and also get back into the bios but all options lead to that particular reset fingerprint question 

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