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Lenovo Yoga C930 Pen doesn't work

Q: Lenovo Yoga C930 Pen doesn't work

Good day, I just received the Lenovo Yoga C930 and the pen doesn't work. The laptop does't recognize it and there is no way (app or settings menu) to install it, syncronize it or try it. Microsoft Windows 10 pen settings is for the surface pen and the Lenovo Pen settings is for the Lenovo Pen with the top bottom. Nothing for the fancy new pen that is stored in the laptop (not even in the product guide - way to go Lenovo!). I have been trying to call several times Lenovo technical support and the dial menu is horrible. I haven't been able to reach a technical support representative for the Lenovo Yoga C930. This is the worst service per purchased item prize I have received in my life. I really hope that someone can help me. This purchase was supposed to be a good experience and so far it is just pathetic.

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RELEVANCY SCORE 200
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RELEVANCY SCORE 80

It's supposed to work with keeping finger on item some time, then release after that (it will open menu or just right-click). That doesn't work. It spoils all of the touch screen mode experience. (Surfing Youtube, for example) How do I get it to work? Please note that some areas it works, some it doesn't (e.g., on this website and on Youtube and on Facebook, it doesn't). Please answer. EDIT: It is the Chrome browser. Any idea how I can fix that?

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RELEVANCY SCORE 77.6

Hi We've problem with the Yoga C930, that's gets very hot when it's charging, both on the bottom and on the top in front of the soundbar, and we can also feel the heat between the kyes. Is there a known solution to this problem?  It's a new pc, and all drivers are up to date including the BIOS.  Best regard Simon

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RELEVANCY SCORE 77.6

 I am so frusterated, I am one more issue away from trading my Lenovo Yoga in for a MAC. I also don't understand why Lenovo does not have an easy to reach support line but rather you have to go through emails and forums. Anyways my VGA to USB C adapter doesn't work so I can't connect to an external monitor. The adapter does not need a driver, it's plug and play. I tried changing the resolution of the laptop to be compatible with the monitor and it didn't help. The monitor I have is DELL U2412M which should be compatible and worked fine with my old Lenovo laptop. Help with this issue would be greatly appreciated. Thanks!Nina

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RELEVANCY SCORE 77.6

I tried the 40 second hold power button method but my charging still won't work I did a reset and reinstalled windows and it didn't work. Now my laptop is off and charger plugged in hoping that it will work. I've plugged in two chargers hopefully one will go through but I doubt it. There's no light or indicator that it's charging.  ANYONE help? My laptop is completely dead at this point. 

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RELEVANCY SCORE 77.6

Hi I just bought my C930 last month and I quite enjoy using my laptop in my class. However, I just used my pen only 5 times and today it was stuck in a silo and didn't come out. It could be pushed properly and I could hear "click sound", but still didn't come out. What should I do? I study in Boston, MA now. Should I disassemble the laptop and fixed it by myself? If so, do you have any video guide for it? Or if there any service provider in Boston that I can send my laptop to repair? Regards,Dhatchai

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RELEVANCY SCORE 76.8

I received this laptop as a replacememt of my defective yoga 720 the 18 October. After somw days of usage I can finally say that I ve got scammed by Lenovo, who sent me a testing unit with so mant problems! - Wacom pen and touch issues (such as ghosting and deas zones)- TouchPad gets disabled and became uselsss until next reboot. It also feels weird and it is kinda loose and imprecise! -KeyBoard acts weird and there is a noticeable input lag that I just can't stand since I am a programmer. -Hibernation/suspend/who knows who causes the impossibility to Wake up my laptop from sleep. When it happens I can only hard shut it down. - I've found some strange stats in the battery report that makes me think that I've received a testing unit with all of these malfunctionnality. My EMEA casw manager does no longee respond to my emails and I am willing to sens back this laptop and receive a refund or a new replacememt ( BUT NO MORE IDEAPAD LAPTOPS). If someone is contact with Lenovo I can send my case number. This is just unfair. Can't trust this Company. Check my YouTube Channel for the linked problems : https://youtu.be/5_daR-j7CQ8

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RELEVANCY SCORE 76.8

i just bought the new c930 (not yoga book but the yoga c930 ) and i installed all upadtes etc but i have not been getting the battery i expected. when i scroll my mouse to the battery bar, it constantly shows around 6-7 hours on full charge. all i am doing is web browsing. Is this normal? i expected to get around 9-10 hours for the web browsing. Also keep in mind i am on better performance so not the best performance or anything. Ya if i lower the performance even more i might be able to get a little more but i dont think thats normal. I dont have the 4k version either just the regular. If this is expected then fine but i am not sure.

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RELEVANCY SCORE 76

Hey folks, I got the Yoga c930 and so far I'm loving it, save one issue--my shift key feels kind of loose (but sticky) and makes a different noise if you accidently hit it the wrong way.  Since it's not a pc-breaking issue, I don't want to have to send it in unless something else goes wrong, but I was wondering if anyone has tried any DIY maintenance on Yoga Keyboards.  I'm worried I might break a clip since even though their are videos for the Yoga 710 on YT, I don't know if they switched up the mechanism for this generation.  It sitll registers the click, so functionally--no issue, but it feels like a defective key that could just completely break out of the blue.                                                              

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RELEVANCY SCORE 76

Hi, after purchasing my Lenovo Yoga C930 in November 2018 it worked completely fine until 4 days ago. At some point, I started noticing some slight flickers in the form of very thin lines that would span over the whole screen width. I then updated the Graphics Card drivers which solved the problem for two days, then it came back. Since yesterday, there are now some hug screen flickers (similar to this, but a bit less bad: https://www.youtube.com/watch?v=6SIHJYWsFCI ), which are increased if the laptop is on battery mode as opposed to when it is plugged in. I tried to see if there was a difference between the different power modes in battery mode, but it doesn't seem to be the case.All the drivers are up-to-date and I am very dependent on my computer for work, so I would rather not send it in if I can avoid it in any way. Has anyone had this issue with a C930 and managed to get rid of it? System information:Windows 10Intel(R) Core(TM) i7-8550U CPU @1.8GHz 1.00GHz16GB of RAM Thanks in advance for useful feedback!Cheers,Julia

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RELEVANCY SCORE 76

Hi, After installing Windows 10 Pro x64 on Lenovo Yoga 900, Airplane Button (F7) stop working at all. All other functional keys works well, except it. I have installed:- Flight Mode Driver version 1.0.0.5-20150824- Advanced Configuration and Power Management Interface (ACPI) Driver version 1.5.0.14-20150824But nothing helped.  Please help. I really need this button.  

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RELEVANCY SCORE 75.2

Hello, I've problems with the Wifi card. From time to time the wifi card is not recognized correctly and it gets the yellow exclamation mark in the device manager and says the device could not be started. I tried the latest driver of Lenovo website and the latest of Intel website. Same problem. If it hppens I have to reinstall the driver and reboot multiple times and plug in and out the power (I didn't find a proper way to fix it) and suddenly it is working again for some days. I suppose Energy saving/hibernating problems but I'm not sure. I'm just afraid that my new device is having a hardware defect ;-( Does anyone else have similar issues?Any idea how to fix it? Thanks in advance,Michael

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RELEVANCY SCORE 75.2

There is a reverberating sound when the sound of the speakers is incresed. Very frsustrating since the speakers were one of Lenovo's unique selling propositions for this laptop.Another problem is the noisy fan which seems to work non-stop although no other program is working besides the browser and the bottom is quite hot. Nothing like the reviews I have watched. 

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RELEVANCY SCORE 75.2

Having used this for a few weeks, the speakers had always been quite loud. But not sure why suddenly they have become quiet soft, despite being on 100% max volume (with or without Dolby Atmos). Checked all the usual windows settings, everything is on 100%.  Any suggestions?  Speaker drivers: Realtek Semiconductor Corp. 21/06/2018 6.0.1.8472   

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RELEVANCY SCORE 75.2

Hi, I would like to set my c930 monitor to 1920x1080 instead of native 4k, in order to optimize battery life and to use an external full hd monitor as dual monitor without resizing/zooming issues. All is working, but I notice an issue on laptop monitor. It seems that using a full hd resolution instead of native 4k, the image quality is poor.... Do I need to set special configuration?

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RELEVANCY SCORE 75.2

Hi I bought a Lenovo Yoga C930 notebook few days ago, If I put it on the bed for few minutes the heat goes up crazy and the fans are running to the max. Worse than that one of the fans make horrible noise if I shake the laptop, its like it hits something either the cpu or gpu of the plastic base.This is obiviously a manufacturing fault, what do I need to do to fix this?

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RELEVANCY SCORE 74.4

Brand new computer. Just got the usb-c to hdmi cable, but couldn't connect to my dell monitor.I tried to reinstall the video card, and reinstall bios drivers from the lenovo website. But all didn't work!I can connect to my monitor through wifi, though. Just can't through the usb c cable. Does anyone know how to fix it?

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RELEVANCY SCORE 74.4

How can i hook this up to a  external monitor? does usb c to usb c work to connect to monitors usb c port? i tried this and monitor doesnt recognize it. doesnt make sense. usb c to hdmi does power monitor but how come usb c to usb c doesnt work and cant get detected by monitor?

A:lenovo yoga c930 usb c port ? can it power a external monitor?

I don't have a C930 and you don't say what kind of monitor you have, but the 2 USBC monitors I have used need a separate power supply connection.

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RELEVANCY SCORE 74.4

this laptop has usbc so which is the best docking station to get with this laptop that will support dual external monitor setups? i have the dell s2718d

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RELEVANCY SCORE 73.6

It seems that X1C6 receives better support than X1Y3. How about the Yoga C930?

A:Do Thinkpad X1C6, X1Y3 get the same level of support from Lenovo as the Yoga C930?

Are you talking about calling Lenovo for warranty problems, or this forum?  If calling, "Think" products are handled separately, but X1C and X1 Yoga should be the same as each other.  If this forum, you are most likely to get the most help on products that are most widely distributed.

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RELEVANCY SCORE 72

Hi. My keyboard stopped working out of the blue, and whenever I open the laptop it goes into tablet mode. Switching to laptop mode does not fix the keyboard issue. Any help?

A:Lenovo Yoga C930: Laptop switches modes randomly, sometimes thinks it's shut and just goes black!

Problem seems to have fixed itself, but I'm still worried.It's like something is making the laptop confused. Sometimes it doesn't know if it's in tablet mode, laptop mode, or closed. There's been times where the screen just shuts off, and I need to close and open the laptop again to get it to work. In fact, it was this that caused the issue in the first place.Is there anything that might be causing this system confusion?

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RELEVANCY SCORE 67.6

Hello everyone. I just had to come to the forums and post this text that I wrote to the survey Lenovo sent me after my initial service case: I sent my brand new Yoga C930 to be checked because of light bleed both bottoms corners of the screen. They received the laptop on January 2nd and on January 7th I asked what the situation was, they told me it was being prosessed. On January 14 I again sent a message to customer service asking for an update since I didn't get any updates unless I asked (which is really bad service). They replied that according to the service center there wasn't enough light bleed. They then sent the laptop back. So for a week the laptop was just laying somewhere at the service center and only after I asked about it did they send it back. When I got it back I noticed the service person had scratched the laptops hard metal hinge. So now I had light bleed and  a scratched laptop. He hadn't even used the protective sleeve I had put the laptop in (sleeve came with the laptop). Instead he had forcefully jammed the sleeve in the box and put the laptop in a random plastic bag... At that point the laptop had been gone for a month and now the only way to get a replacement metal hinge is to send it back to Germany AGAIN. I have no idea how long it will take this time, or even if it will be returned in any good condition. I can say I have lost all my trust in the Lenovo service center and I am disappointed that Lenovo does not have any service in... Read more

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RELEVANCY SCORE 66.4

I noticed when i watch netflix or other platforms, the display changes (brightness/contrast changes so the scenes appear redder) and almost as if the someone is switching the lights on and off in the actual show. But on other displays such as my phone, the colors are fine. I tried changing my battery plan, turning off the adjusting brightness, and disabling settings in the intel graphics settings. Nothing seems to do the trick! super distracting to watch a show and see the whole screen flicker every few seconds.

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RELEVANCY SCORE 64.8

My son accidentally got his leg caught in the cord of his laptop when he got up and the laptop  fell approximately 2 feet to the tile floor.  It boots up but stays on the Lenovo splash screen.  If I go into the BIOS and select System Recovery it goes through the "Loading files..." process, the Lenovo splash screen appears with the dots going in a circle but, then after about 2 minutes of that the screen just goes black.  If I tilt the screen forward or back I can tell it is still backlit just with nothing to display.  Anything we can try?

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RELEVANCY SCORE 62.8

Bought the latter and considering the former as a second A/C adapter. Does anyone know if it would work? I expect it to, but just looking before I leap.





Fully patched, updated devices > Stock, unrooted: Verizon Samsung Galaxy Note9 | Unlocked HTC U11 || LineageOS, rooted: Verizon Samsung Galaxy S5 || Windows 10 Pro: Lenovo Flex 5 (15") 81CA | Lenovo ThinkPad L380 Yoga

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RELEVANCY SCORE 60.4

My new Yoga 3 pro doesn't work anymore. Pressing the On Button or loading it... get no reaction: no led blink, no sound, nothing on the screen

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RELEVANCY SCORE 60.4

After a few months of normal operation my Yoga 920 suddenly doesn't respond to the power button. It seems completely dead because neither the power led nor charge led is on. It is still under guarantee so I sent it to my local service. Did anybody have the same problem with this model? What may be the cause?

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RELEVANCY SCORE 60.4

Hi guys, Although reading about similar situations, haven't read exactly mine yet, so here goes. switching on results in the power light switching on for a few seconds. when charger is pugged in, charging light will turn on (as long as the charger is plugged in). no screen activity at all. removed the battery and 'drained' the system by keeping the power on button pressed for 1 minute (read that somewhere on the net). i read in the Lenovo manual that after removing the battery and plugging in the charger, the laptop should switch on just using the mains, but unfortunately mine doesn't, just, as mentioned earlier, the power light goes on for a few seconds. reading the manual in this situation they advise to replace the system board..... aha. to be honest, i haven't measured the voltage of the charger, when plugged in (should be 20 V inside the plug) as i don't have a V meter. should i look into that before writing it off completely ? For me, because it doesn't work on just the mains (so without battery), i guess the motherboard is screwed. any more ideas ? any tips welcome, thanks !

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RELEVANCY SCORE 60.4

Hi, my Lenovo Yoga 2 13 (20344) doesn't boot anything: Linux live-sticks, Windows 7 and 8 install sticks all start to boot, but then suddenly stop. For the Linux-stick, see the picture. Windows 8 stops running that pointed circle, that shows somethings happening. Windows 7 brings a blank screen after the "Loading windows" bar.I've tried removing the battery, the WiFi card, the m.2 SSD, everything I could imagine was faulty, no change. I don't have an OS installed.Any ideas? 

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RELEVANCY SCORE 60.4

Bought the yoga pro 3 off Amazon last week and got it today. It was in an unopened box. So, I have the power cord and adapter plugged in, but what I assume is the charging status light doesn't light up. Then I press the power button and the power button light lights up, however the screen doesn't turn on (whether or not power cord was plugged in or not). I already googled a lot of the solutions online, but none worked. The adapter should be working because I then tested it separately with my phone and it was charging. I contacted Lenovo support and the seller. Doing a serial number check, I found out that the laptop was bought in 2014, so the 1-year warranty already passed. I'm still waiting back on the seller's response and see if I can return/fix and on Lenovo if I can send it to them for fix, which both takes 2-3 business days.However, in the meantime, it would be great if this is something I could fix on my own. I already resetted the laptop, forced shutdown, and etc a bunch of times. Followed a lot of online procedures. I do not want to pop open the back of the laptop cover and mess around with the battery yet because I rather not screw things up and not being able to get a refund/waranty coverage. The only interesting thing I discovered was then sometimes after I forced shutdown, the charging light will blink orange once and then disappear. This situation seems unique because the laptop doesn't turn on fresh out of the box. Any help would be appreciated!

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RELEVANCY SCORE 60

Hi everyone,  I was working on my laptop Lenovo Yoga 2 (model 20344), and suddenly it stopped. I tried to start again but it didn't star again anymore. The laptop is out of guarantee, so I decided to disassemble it and try to find out what is happening in order to fix it. I tried to switch on the laptop without the battery, but it didn't work. I have measured the battery voltage, and it seems to be ok because it is 12.1 Voltage. Can anyone  help me out?  Best regards.  

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RELEVANCY SCORE 60

Hi everyone,  I was working on my laptop Lenovo Yoga 2 (model 20344), and suddenly it stopped. I tried to turn on again but it didn't do again anymore. The laptop is out of guarantee, so I decided to disassemble it and try to find out what is happening in order to fix it. I tried to switch on the laptop without the battery, but it didn't work. I have measured the battery voltage, and it seems to be ok because it is 12.1 Voltage. Can anyone  help me out?  Best regards.  

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RELEVANCY SCORE 59.6

new lenvo yoga 710 on last upgrade my screens for everythiing  including software like excel spread sheets are black. horrible and impossible to work in black backgrounds with white type.  I do not have a portable batttery to remove as suggested previously to fix - help? I can't even use the computer .  thanks so much 

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RELEVANCY SCORE 59.6

Hello everyone!So I've got that lenovo yoga 710-14IKB Notebook recently, and I've got little problems with my bluetooth. I've been trying to connect my bluetooth headset to the notebook, and the quality of sound was very bad so i thought that updating bluetooth drivers might work. I installed some of the newest ones and now my computer doesn't see bluetooth at all. I've tried to do everything, installing every driver possible, uninstalling them and back again. I even did recovery whole system by that OneKey Recovery tool. Still nothing. There is nothing related to bluetooth in device menager and even when i tried to add legacy hardware - nothing related to bluetooth, i tried to look up to services and see if there is something that could help, found something like Bluetooth support service which was turned off, so i turned it on, set it to automatic but it doesn't seem to be working either. I really don't know what happened. It seems for me like i had accidentally turned off whole bluetooth card or something. Please help :x

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RELEVANCY SCORE 59.6

Hi all! I got a new Yoga 910 13IKB, but I couldn't register my fingerprint.. when the "configure" button is clicked, windows asks my pin and a screen opens asking to put my finger...but not happens, the sensor doesn't respond. Already tried to reinstall the driver dozens of times, but it doesn't seems to work. Did you face something similar?Thanks!

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RELEVANCY SCORE 59.2

I bought my ThinkPad X1 Yoga for around $1600 CAD with 2 years on-site warranty. The Yoga C930 is usually around the same price or more expensive, but the yogadays promotion right now made the base model $200 cheaper even with 2 years on-site warranty. Would you guys say that at $200 cheaper, the Yoga C930 is worth it? It has dual fans and a bigger battery, those seem to be the main advantages. 

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RELEVANCY SCORE 59.2

I have a Lenovo yoga 2 pro 13" that doesn't turn on and no LED lights come on. There is heat comming from the bottom when it is left pluged in. I have tried un plugging it unpluging the battery and the bios battery and holding down the power buton for more than 1 minuit in several permiations. Still nothing. The AC adapter gives about 19 volts and the BIOS batery has 3v.What other trouble shoting steps can I take?Thank you!

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RELEVANCY SCORE 58.8

Greeting, I have light pen (tablet to drow), it's work with with (My PC and Laptop, My frinde PC and Laptop)but some how it's not work with Laptop Yoga 3 First tablet information:Company: WacomName: Cintiq companion HybridModel: DTH-A1300S/N: 3IAH001014-032Operation system: AndroidAndroid virsoion: 4.2.1___________________________Laptop InformationCompany: LenovoModel: Z546S/N: PF09DSGLWindows: 10 64bitUSP type: 3Type of HDMI: MicroSo I am using convert part___________________________Another Laptop to Test as your recommendation:Company: AsusModel: K550LWindows: 10 64bitUSP type: 3Type of HDMI: normal___________________________ I contacted with Wacom before I came here and these what we did1-uninstall the driver and install itAnd this the driver what I usedWacomTablet_6.3.23-1.exe 2- update both devices ( tablet and Laptop) 3- After that I did format for laptop and I get this msg on my tablet after connected with laptop"pc connectivity via ADB enabled"So I install Android ADK on my laptop, on my tablet I check box "PC Connectivity via ADB"After I did this I found files my tablet on the laptop (what is mean is connected) but screen on the tablet didn't change from android to laptop screen also can't used the pen 4- I tried to change display screen to only tablet the laptop became black screen but still nothing changes with tablet screen.5- when open tablet properties I get this msg"Your device is not connected to your computer,If yo... Read more

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RELEVANCY SCORE 58.8

Hi I have just bought a Yoga 710 and i've got a problem with the touchpad : i can't use "right click" function with my two finger on the touchpad. I've seen a similar probleme on that thread : https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-13-Two-finger-tap-right-click-functio... But i have a hard time understanding the manipulation because it doesn't fit with my menus (for example i don't have a "disable" button for the elan device..). I've tried to reach the french hotline of Lenovo but they don't know how to solve this I don't know if it is a software or hardware problem but it would be too bad to ask for a return for this unique problem Thanks by advance for your help !

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RELEVANCY SCORE 58.8

Hello, I've got a brandnew ThinkPad X380 Yoga and after 3 days of using the pen isn't recognized anymore. I tried to update the driver and first that worked out, the pen was functioning perfectly again and as I checked it's battery it was fully loaded, so it can't be an issue of the pen I guess. But after 15 minutes of using it stopped working again and I couldn't find another solution than resetting and reinstalling the pen's driver so far, which is obviously pretty annoying if you need to do it every 15 minutes. I would be very glad if somebody could help me!

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RELEVANCY SCORE 58.8

I have had my X1 yoga for just over a month now and I didn't test the hdmi port until now. To my dismay it doesn't work. It doesn't recognise displays and I have tried different cords and different displays so its not an external problem. I have also updated my drivers and even did a system restore and the hdmi port still won't output. It's most likely broken. What's my best course of action? Could I get a new X1 as the one I received is clearly defective and it's only been a month of usage. Who's to say more things won't break in the next few years?

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RELEVANCY SCORE 58.8

I have owned my X1 yoga for less than 2 months and recently I tried to output my laptop through the hdmi port and it didn't work. I tested it with different cords and displays, updated my drivers, and even did a software reset and it still didn't work. For a 2k laptop that's supposed to be durable, this is unacceptable. I also baby my laptop so it couldn't have been damaged from my use. If I were to choose I want lenovo to send me a new X1, one that's fully functional. Would this be possible or am I just looking at an onsite fix?
 
 
Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

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RELEVANCY SCORE 58.8

I have lenovo yoga 520-14ISK, and some  of the f buttons and thier shourtcut buttons doesn't work, for exemple if I'm trying to mute the microphone with f4, what used to work, doesn't work. and also, when I pressed caps lock before there was like a small pop up on my screen that showed the caps lock is on... the same with the microphone and all the other f keys (except the f1, f2, f2, f9, f11 and f12) 

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RELEVANCY SCORE 58.8

I have lenovo yoga 510-14ISK, and some  of the f buttons and thier shourtcut buttons doesn't work, for exemple if I'm trying to mute the microphone with f4, what used to work, doesn't work. and also, when I pressed caps lock before there was like a small pop up on my screen that showed the caps lock is on... the same with the microphone and all the other f keys (except the f1, f2, f2, f9, f11 and f12) 

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