Over 1 million tech questions and answers.

BSOD whilst watching Videos and playing World of Warcraft

Q: BSOD whilst watching Videos and playing World of Warcraft

Hi there,
I would be very grateful of any help you could give me to resolve this problem. I am new to your forums but have read several replies to other peoples posts in an attempt to find a way solve my own, to no avail. (some of what you have suggested is way over my head)
For a few weeks when I shut down the PC it takes ages to shut down, or has to be manually turned off because its clear it isn't going to shut down properly on its own.
The other day my elderly neighbour who doesn't have a computer said her niece had mailed her via my computer with some information she wanted. When I opened the mail there was a .pdf file attached, which I opened, and looked at, shortly afterwards I was looking on the John Lewis website for my neighbour and my PC froze completely. The mouse wouldn't move, and I couldn't Ctrl+Alt+Del, toggle out or do anything but a hard restart. Once I had rebooted, I ran an AVG scan, and it found no threats. The PC worked fine for a few hours, and then when I ran World of Warcraft later that evening, after playing for a short while it froze again. The music still plays in the back ground, but the game froze, and again, couldn't toggle out, or Alt+f4 or Ctrl+Alt+Del. Over the next couple of days it crashed like this again around 6 or 7 times. I searched the WoW forums for anything I could do to see if it was WoW related. (a couple of days before I opened my neighbours .pdf file there was a new patch to the game, and I also had trouble installing that)
For the last two days I have been playing the game in Windowed mode, and had not crashed, so thought this had sorted the problem. Today I logged on, it crashed in Wow, and after hard restart it crashed whilst I was watching a video on the BBC News website. I have performed a Housecall virus scan, and updated AVG, and no threats have been found by either. I have checked that my Graphics drivers are up to date, which they are, apparently. I have changed various settings inside WoW's options, but obviously as it is crashing outside the game I doubt it is only this.
Since it crashed the first time like this, there was an update to Firefox, which I applied hoping that might solve it, but that hasn't helped either.

I am now completely lost as to what it might be. Or maybe it is a number of things combined. Although I have more knowledge than a basic user, I obviously have come to my limit, and so have come here in the hopes that someone could help me, please.

Vicky

RELEVANCY SCORE 200
Preferred Solution: BSOD whilst watching Videos and playing World of Warcraft

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD whilst watching Videos and playing World of Warcraft

Welcome to the forum.

Your dump does not show any definitive cause for the BSODs you're getting.

To rule out buggy drivers lets try Driver verifier:
Driver Verifier - Enable and Disable

One Q: Do you have any codec packs installed?

Read other 9 answers
RELEVANCY SCORE 114.8

Hello everyone,

first of all, my school English is not the best

In the last few weeks i have serval BSOD. 95% by playing World of WarCraft 5% by watching HD YouTube Videos.
I tried to locate the Problem. I have change the Graphic Card to an old Nvidia 8800 GTS and tried to change the Power Supply. Deactivate the Hardware Acceleration in Firefox. Also I reinstall Windows complete new. Update Windows and all Drivers. But the BSOD are still there. Some Days no BSOD. Another Day 3 times in a few hours

Here are some Information from WhoCrashed:






Quote:
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Thu 08.10.2015 08:05:42 GMT your computer crashed
crash dump file: C:\Windows\Minidump\100815-9469-01.dmp
This was probably caused by the following module: Unknown ()
Bugcheck code: 0x0 (0x0, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
A third party driver was identified as the probable root cause of this system error.
Google query: CUSTOM_ERROR


The information from DM Log Collector:

APC-PC-08_10_2015_202658,22.zip

I hope someone has an idea and can help me.

Avatarius

Read other answers
RELEVANCY SCORE 96.4

Hello there,
Firstly thank you for even clicking and secondly, my problem is as follows:

A few weeks ago I completely rebuilt my custom made rig. I used a legit copy of Windows 7 and everything was working fine.
I was then prompted to update windows 7 with about 80 different updates through Windows Update.
I installed these all including SP1 and that's when the problems started.

My computer restarted randomly whilst I was doing a lot of different tasks. I immediately went into safe mode and restored back to the point before any of the updates had been done.
This happened on my last config of my PC and I didn't not want to end up down this road again.

A week or so later and my friend tells me to watch this link as I am a "Dexter" fan and all that; Early_Cuts_Chapter01_Alex_Timmons_WEBRip.mp4 | PutLocker
When it has almost loaded my PC restarts randomly.

Now I followed the thread before making this thread, about how I should DL SF_Diagnostics_Tool, I clicked grab all "after right clicking run as admin" and it said there was no dump to find, and then an error was displayed about the Event Log.

I have got my BSOD to set up a Small Memory Dump (128KB) should I change this?

All the drivers are up to date as well, I am just not sure why it is doing this and why Windows used to crash after doing updates...

Thanks for your help,

Rhys

A:BSOD whilst watching videos online. Legit Windows7 and plenty of RAM

Just clicked on the video link to recreate the BSOD to try and get a successful dump and the **** works :@ I hate PC's however I feel this is not an issue that will simply go away, I am sure this will happen again soon...

Read other 1 answers
RELEVANCY SCORE 94.8

Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.

A:BSOD whilst playing World of Tanks caused by atikmpag.sys

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
Code:
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner
---------

6: kd> lmvm atikmpag
start end module name
fffff880`042fd000 fffff880`04393000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Nov 21 02:08:54 2014 (546E9EB6)
CheckSum: 00093077
ImageSize: 00096000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.

Read other 5 answers
RELEVANCY SCORE 94.4

The BSOD only occurs when I play WoW.....I have tried updating all my drivers and even reformatting my computer in an attempt to get rid of the multiple BSODs when playing WoW.....Unfortunately it doesn't help.

Hopefully you guys can see what's wrong

Thanks for the help

A:BSOD playing world of warcraft

Probably caused by : athrx.sys ( athrx+d3e91 ) Atheros network adapter driver Mon Dec 12 13:02:13 2011 Update the Driver: ATHEROS drivers for Microsoft Windows (Atheros?????)

Keep us posted

Read other 3 answers
RELEVANCY SCORE 94.4

Hi

Im not sure if its a BSOD because while i was playing, the whole screen froze and im unable to ctrl+alt+del or try to troubleshoot it. The next possible solution is to restart the computer and once im on home screen, a windows error popped up. Below are the details of the error and attached is the logs. Any help will be much appreciated. Thanks

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 18441

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000094
BCP2: FFFFF88007293C0E
BCP3: FFFFF88003CDBE58
BCP4: FFFFF88003CDB6B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\060613-17440-01.dmp
C:\Users\User\AppData\Local\Temp\WER-95332-0.sysdata.xml

A:BSOD playing World of Warcraft

It looks like your Video Card drivers are at fault here:


Code:
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
ERROR: FindPlugIns 80070005
ERROR: Some plugins may not be available [80070005]
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000094, fffff88007293c0e, fffff88003cdbe58, fffff88003cdb6b0}

Probably caused by : atikmdag.sys ( atikmdag+77c0e )

Followup: MachineOwner
---------
Driver Reference Table - atikmdag.sys

Looking at the time stamp on the driver we can see it is out of date:


Code:
kd> lmvm atikmdag
start end module name
fffff880`0721c000 fffff880`07d32000 atikmdag T (no symbols)
Loaded symbol image file: atikmdag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
Image name: atikmdag.sys
Timestamp: Wed Dec 19 15:38:55 2012 (50D225DF)
CheckSum: 00AC6529
ImageSize: 00B16000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04... Read more

Read other 5 answers
RELEVANCY SCORE 94.4

The game crashed and then from what I saw it also managed to cause BSOD.

A:BSOD while playing World of Warcraft

Hello and welcome to SF Fatherdeath .

World of Warcraft appears to be causing some issues at the moment as we see more it
being mentioned in more threads recently.
So that might be a part of it, did the game receive any sort of update lately?
As for now a single bugcheck isn't much to go on except a several suspects, which are BitDefender
which was mentioned as the active process but that doesn't mean it was the cause.
Other suspects are your Razer peripherals, an apple device driver (usbaapl64.sys) and RAM/Driver.
The MSINFO32 file is corrupt, please upload anew version of it:

Start → Run → type MSINFO32 then hit Enter.
In MSINFO32 go to, File → Save → name it your user-name.
Once the file is saved right click it and choose Send to → Compressed (zipped) folder.

Attach the file in your next post.

If you're using CCleaner please stop using it as it deletes the dump files which we need.
My suggestion for now is the wait and see approach, meaning if you find a reproducible
BSOD cause or if a BSOD just happens randomly report back using the SFDT again.
If you have the time to spare, you can run a test on the RAM.
Testing the RAM:








  
Quote: Originally Posted by koolkat77


Test and Diagnose RAM Issues with Memtest86+:
RAM - Test with Memtest86+


   Tip
Pay close attention to part 3 of the tutorial "If you have errors"
Test the RAM with Memtest86+ for ... Read more

Read other 9 answers
RELEVANCY SCORE 94.4

Hey,

I have had this problem for a couple of weeks. My laptop get BSOD everytime I'm playing WoW especially when I'm doing battlegrounds, PvP, etc. ...

I have tried to reinstall Windows 7, updated all my drivers and tried registry cleaner and pc clean-up. But won't work anyway it keeps "crashing". I think the problem is my display or graphic driver, but not sure.

Uploaded a zip --->

Thanks for help!

A:BSOD while playing World of Warcraft (WoW)

Any help please?

Read other 5 answers
RELEVANCY SCORE 94.4

Hello,

I've receive multiple BSOD on my fairly new computer. Some times I received a Bccode 116, other times I do not. I have restored an earlier version on windows. I have deleted video drivers, both manually and with DDU. I have then reinstalled various drivers to help remedy the situation. my computer consists of:

Gigabyte G1 Sniper z97
Intel I5 4590
MSI GTX 970 4g
(2) Ripjaws 8g ddr3 1866 MHz
Seasonic 620w psu

I have attached the diagnostic, any and all help is greatly appreciated.

Read other answers
RELEVANCY SCORE 94.4

Getting BSOD every now and then while playing, pretty often too. Friend told me it could be something with mother board ? I dont know what to do, thanks in advance

A:BSOD While playing World of Warcraft

Bump

Read other 9 answers
RELEVANCY SCORE 94.4

This is all kind of Greek to me.

I keep crashing in WoW. I have been working with the Blizzard tech team and I did a Memtest last night and it isn't my RAM. They thought it might be the onboard graphics interfering with the graphics card. I disabled it. Still locks and hard freezes or crashes to a BSOD. It is getting really frustrating. I can post my dxdiag if anyone needs. I just dont want to load y'all down with too much infom.

Any help would be greatly appreciated it. I need my WoW fix.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007748010
BCP2: FFFFF880043096EC
BCP3: FFFFFFFFC0000001
BCP4: 0000000000000003
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\030613-12901-01.dmp
C:\Users\Sian\AppData\Local\Temp\WER-34039-0.sysdata.xml

A:BSOD playing World of Warcraft

Go through this thread: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Read other 8 answers
RELEVANCY SCORE 94.4

windows 7 home premium 64 bit
OEM

i just bought this laptop 7 months ago
acer aspire 5750G
i never reinstall the os
the BSOD started around [email protected] months ago

A:BSOD while playing world of warcraft

  
Quote: Originally Posted by siege


windows 7 home premium 64 bit
OEM

i just bought this laptop 7 months ago
acer aspire 5750G
i never reinstall the os
the BSOD started around [email protected] months ago



No DMP files included in upload please use this method.

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small D... Read more

Read other 6 answers
RELEVANCY SCORE 94.4

I'm getting BSOD several times a day, specially while playing World of Warcraft, and sometimes It just happens randomly, earlier today I turned on the computer and went to answer the phone, when I got back the system had restarted due to a BSOD...

I updated all the drivers and did all the windows updates, I don't know what else to do, I would really appreciate if you guys could help me out.

A:BSOD while playing World of Warcraft

Just received another BSOD

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: fc
BCP1: FFFFF88003574180
BCP2: 8000000402D39963
BCP3: FFFFF880035A3D40
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Read other 1 answers
RELEVANCY SCORE 94.4

Hello, I've been getting bsod for a few months now so I'm pretty frustrated with it, i've tried everything I can think of/found. (I updated ALL of my drivers)

My CPU gets bsod after playing only certain games, for example: when I play "World of Warcraft", after I shut down "WoW", about 2-5 mins later I'll get bsod.

I've run a ton of file scanners (CCleaner, register easy, ect.) They haven't done anything, I also have updated all my drivers with some other devices.

system specs: windows 7 home premium 64bit OS
Acer
Aspire X3400
AMD Athlon(tm) II X4 645 Processor 3.10 GHz

[if you need any other info about my pc let me know, btw the bsod errors are all different even for the same game]

Thanks for your time reading this and any help I recieve!

A:BSOD after playing World of Warcraft

Try updating your system using Windows Update. It shows that there are no updates on your system.

If there are any Daemon Tools try uninstalling those.

Read other 2 answers
RELEVANCY SCORE 94.4

I have been getting ingame crashes in world of Warcraft for a few weeks now and also chrome is crashing the blizz techs have told me it may be a corrupt windows instillation so I did a fresh reinstall of windows 10 the other day and I have had a few BSOD they seem fairly random and not only when I'm playing games I missed the error code on the last crash but I will get it if I BSOD again I have attached the file with dxdiag etc
Thanks in advance for any help on this issue

Read other answers
RELEVANCY SCORE 94.4

hi guys im currently on a laptop with a mobile intel (R) 945 express chipset family version 6. 14.0010.4926 my processor is a genuine interl(R) cpu t2050 1.60ghz (2 cpus) i have 250gb harddrive with 150gb free space.

my problem is wen i play wow i go 2 a certain place on the game and my computer gives a blue screen saying if its the 1st time u seen this error turn of comp and bk on but wen i go 2 sign bk into wow it just goes blue again and i have 2 get a game moderator 2 move my character.

hope this is enough info for u guys 2 try help me
 

A:BSOD when playing world of warcraft

Go to your lasptop's manufactures website and find your exact model. Then download the latest video drivers that they have for your system.
 

Read other 1 answers
RELEVANCY SCORE 94.4

Hey guys, below is what I was able to gather from my last minidump. Can you help me with this problem? I've also attached my system's information according to your guidelines. I hope this will show you everything you need to see. If there's anything else I can do, please let me know.

This is a new computer, only two weeks old, but it's doing alot of things that I'm almost tempted to try to return it.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A2F6390
BCP2: FFFFF8801012BAE4
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\082612-34491-01.dmp
C:\Users\Bao\AppData\Local\Temp\WER-86861-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD playing World of Warcraft

Can you update your graphics card drivers: NVIDIA GeForce 610M Drivers - Download NVIDIA Drivers

I like the fact you named your PC BAD-PC

Thanks

Read other 5 answers
RELEVANCY SCORE 94.4

Hi, hope someone can help, tearing my hair out here

WoW used to run fine on my PC, but for the last month, I randomly get BSOD's, as below - this has rendered the game unplayable since I can't risk my PC crashing whilst in the middle of a raid.

I've left my PC working for hours when *not* running WoW, and it appears stable, yet playing WoW, I can get a couple of BSOD's an hour.

Basic Info:

- x86 (32-bit)
- the original installed OS on the system? Yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? 4 years
- What is the age of OS installation (have you re-installed the OS?) 4 years

Requested reports attached.

Thanks,
Paul B

A:BSOD when playing World of Warcraft

Hope that's everything you need! If not, please let me know and I'll answer any more questions.

Thanks,
Paul B

Read other 8 answers
RELEVANCY SCORE 94.4

I apologize in advance for my newness on posting and will do my best to give as much information as possible, and also want to thank each and every individual that reads this post and double thank those that can help. Your all awesome!!!
That being said, my computer is just going crazy and it's got me all worked up because I have no clue what to do!

CRASH INFO: Basically the only time I can think of that my system has been crashing is when I am playing World of Warcraft, but I don't do much else on my computer. Now, I had some of the error messages written down but my wife tossed that paper out so to the best of my knowledge I have had 5 different error messages to include: Page fault in non-paged area, PFN list error, some kind or memory message error, and the others I cannot remember.

I went to the link below and checked my system and recovery setting to which they were set up correctly, however I can't seem to find the dmp. files.
Dump Files - Configure Windows to Create on BSOD

After that, I ran the SF_Diagnostic_Tool found at below link.
SF Diagnostic Tool - Using for Troubleshooting

I am going to attach the zip folder that I received from running the SF diagnostic tool. Would love any and all feedback on how to resolve my poor computer's illness. Thanks again, and if I can provide any more information, please just let me know how to get it for you. Thanks again for the help and toodles for now.

~alaskan~

A:BSOD playing World of Warcraft

Welcome aboard, alaskan.

You are using a very old display driver.

Code:
lmvm atikmpag
start end module name
fffff880`04892000 fffff880`048e7000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Tue Dec 06 07:42:14 2011 (4EDD79FE)
CheckSum: 0005F792
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from AMD Graphics Drivers & Software.

let us know the results.

Read other 5 answers
RELEVANCY SCORE 94.4

My computer keeps crashing when playing WoW. It will flicker for about 1-2 minutes before it finally BSoD's. I have tried reinstalling OS and still same problem. My Drivers are also up to date according to Windows 7 Driver Update. The system is about 2 years old. The problem began when I upgraded to Cataclysm. I have also tried a fresh install with WoW and no dice. Specs are as follows:

System Manufacturer/Model Number
Dell Inspiron 530

OS
Windows 7 Professional X64


CPU
Intel (R) Core (TM) 2 Duo CPU E7400 @ 2.80 GHz

Motherboard
Dell Inc. ORY007 AO1

Memory
6GB DDR2 (PC2-6400) 400MHZ

Graphics Card(s)
Intel(R) GMA (3100)

Sound Card
High Definition Audio Device

Monitor(s) Displays
Dell SE198WFP

Screen Resolution
1440 - 900

Hard Drives
Seagate ST3750630AS
750.1 GB

Keyboard
HID Keyboard Device

Mouse
HID Compliant Mouse

A:BSOD When Only Playing World Of Warcraft

My guess would be the problem is the gma 3100 video device. It's basically 2004 technology, the cataclysm update to world of warcraft includes quite a few graphics updates as well. The only thing I can think of is to disable every extra graphics feature you possibly can. Especially those related to shaders and lod.

Read other 2 answers
RELEVANCY SCORE 94.4

Hello, I seem to be getting blue screens of death as far as I can tell so far it is only while I am playing world of warcraft. I got two yesterday and three so far today. I have attached my dump files, I am not sure if I have done this right, Please let me know if you need more information. The other thing is I have had this PC for around a week now and I have been playing WoW for a few days before this occured.

-Any help greatly appreciated

A:Getting BSOD while playing World of Warcraft.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c06314b8, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff9600064dcd0, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------
You need to test your RAM using MemTest86+ - run a minimum of 8 passes

RAM - Test with Memtest86+

Code:
Host Name: JEFFREY-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Jeffrey
Registered Organization:
Product ID: 00426-OEM-8992662-00497
Original Install Date: 4/01/2014, 4:17:37 PM
Sy... Read more

Read other 3 answers
RELEVANCY SCORE 93.2

Hi all!

Glad to have found this site, it seems far superior to any other tech site I have seen yet!

I just upgraded my PSU and GPU and am now recieving BSOD screens.

Im rather certain, since I have never seen a BSOD yet, it has to do with something with the ATI drivers but since im only moderately computer savvy, I'll see if I can get better help here.

I noticed shortly after installing the card WoW would freeze and lock up the entire PC. They did say they had issues with Dx11 and newer cards so I figured playing on dx9 option would fix it. Seems to have done the trick so far.

Then last night my PC, when I wasn't around it, had crashed. Again, today, while playing it crashed again.

Im sorry I forgot to copy the exact details it gave but it was c2 and something along the lines of 000000007 and 000000109B

Anyway, here are my zipped files and I look forward to your help!

-Jim

A:BSoD While playing World of Warcraft, and while Idle

Welcome aboard.

► Uninstall the following programs:
Catalyst Control Center
DAEMON Tools Lite
Dell Software & Utilities
Norton AntiVirus; replace it with Microsoft Security Essentials - Free Antivirus for Windows
Nero and Roxio at the same time? Uninstall one... better keep Nero.
► Free up the startup.

Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept the restart.
► Update your Audio, Display and Network drivers. All are old.

► Your crash dumps are not showing any finite probable cause. In such a situation, it is better to enable Driver Verifier to monitor the drivers.

Driver Verifier - Enable and Disable

Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

Let us know the results, with the subsequent crash dumps, if any.

Read other 9 answers
RELEVANCY SCORE 93.2

After I wake up my computer from sleep mode from leaving it on for 5 hours Ill run World of warcraft or any other game and then it will blue screen or slow down to a snail's pace and be unable to play.

A:Computer BSOD playing world of warcraft

Stop putting your computer to sleep. Either shut it off when you're done or leave it running.

Read other 2 answers
RELEVANCY SCORE 93.2

Good afternoon,

I've been having serious BSOD issues the past few days, and I'm getting nowhere with it. I just recently rebuilt my OS, as it had been installed on this PC for quite some time, through several hardware upgrades. My original BSOD referenced rtkvhd64.sys, which is from my onboard sound card (Real Tek), and through some searching I found that some people had experienced better stability with Nvidia's drivers directly (I used EVGA's originally). So, I uninstalled those, and allowed Nvidia's to install.

But now I'm just getting BSOD's left and right, and I really don't know how to analyze crash dumps...simply beyond my knowledge base at this point. Anything you can do to give me pointers would be great, and truly appreciated.

Attached, please find the information gathered by SF Check. Thanks again!

EDIT: I've also added a Speccy data file.

EDIT 2: Got another BSOD later in the day, this was a Page_Fault_in_Nonpaged_area BSOD, referencing rdbss.sys. Could the problem be the newer RAM that I put on this moderately older mobo?

A:BSOD playing World of Warcraft, rdbss.sys, crc.sys

Welcome aboard. You first update your SSD's firmware. It may be due there, as one dump shows a F4 error and ntfs corruption.

Moreover, what you are to do is RAM - Test with Memtest86+
Run memtest for at least 8 passes, per module per slot.

Let us know the results.

Read other 1 answers
RELEVANCY SCORE 93.2

Hello everyone, this is my first post! I keep getting a blue screen of death and reboot every day while playing World of Warcraft. I recently got a new motherboard, gpu and cpu. I thought that I installed all the drivers correctly. The error message keeps telling me System_service_exception(dxgmms1.sys)

Thank you for any help you can provide!

A:Windows 8.1 BSOD while playing World of Warcraft

Hi,

Uninstall Norton, then use the removal tool for it as well. Set Windows Defender and Windows Firewall to Automatic and start them too, using services.msc.

At ASUS website for your model, update ATK and/or Probe II in Downloads/Utilities, to latest:

AsIO AsIO.sys Wed Aug 22 05:54:47 2012 (5034AC67)
Ensure there is no overclocking of bus speed, cpu or gpu.

Enjoy.

Read other 3 answers
RELEVANCY SCORE 93.2

Received a BSOD while playing World of Warcraft just a little bit earlier today. At the top was listed DRIVER_IRQL_NOT_LESS_OR_EQUAL which I thought might be important to include. According to BlueScreenView the error code is 0x000000d1 I believe.

A:BSOD playing World of Warcraft, DRIVER_IRQL_NOT_LESS_OR_EQUAL

check for an update on this driver: Driver Reference Table - e1d62x64.sys

Driver Description: Intel Gigabit Adapter NDIS 6.x driver

Perform a clean install of a driver following: How to Clean Left Over Driver Files with Driver Sweeper

Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\USER\Downloads\Citizen Krang\SF_09-01-2014\010914-18642-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532
Machine Name:
Kernel base = 0xfffff800`02e0e000 PsLoadedModuleList = 0xfffff800`030516d0
Debug session time: Fri Jan 10 05:40:06.637 2014 (UTC + 6:00)
System Uptime: 0 days 4:10:03.449
Loading Kernel Symbols
...............................................................
................................................................
...................
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
* *
* Bugcheck Analysis *
* ... Read more

Read other 1 answers
RELEVANCY SCORE 93.2

I am having issues with BSOD while gaming.
My system is a custon build with an AMD A8-3870 3ghz proc
8g ddr3 ram
Nvidia gforce 440 gt

The issue started up about 1-2 weeks ago around the time i downloaded Diablo 3 and began happening in World of Warcraft soon after the 5.0 patch.

here is an attachment of my crash history for the last 12 hours.

A:BSOD while playing Diablo3 and world of warcraft

Hello and welcome

Please follow the http://www.sevenforums.com/crashes-d...tructions.html and post the crash dumps for analysis.

Read other 1 answers
RELEVANCY SCORE 93.2

I zipped up the dump files I found in this Minidump folder, I'm assuming it would be of some use.

Some other info:

Code:
The computer has rebooted from a bugcheck. The bugcheck was: 0x0000001e (0x0000000000000000, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 040413-13104-01.
I was just playing and screen blue background with white text.

I really appreciate the help, I've had this issue for awhile, but never knew where I could get help. Luckily I finally decided to google and found this awesome site that has helped many others who experienced BOSD.

A:BSOD Playing World of Warcraft, said 0x0000001e

Hi,

There is a lot of info missing from your logs.

And here are the instructions for posting:

http://www.sevenforums.com/crashes-d...tructions.html



   Tip
Ensure you click the "GRAB ALL" button and then wait for each window to appear in turn and then click OK

Cheers

Dave

Read other 5 answers
RELEVANCY SCORE 93.2

Hey guys! First time posting here. ^.^

Anyway, I've had the BSOD for about a month now and it started randomly. I've noticed it usually happens when I'm playing World of Warcraft. I've played other games and it doesn't happen. But then again, WoW is pretty much the only game I play for more than 3 hours at a time, so I don't know if it would happen in other games because I don't play them as frequently.

I'm running Windows 8.1 on an Alienware 14 laptop. My graphics card is an NVIDIA GeForce GTX 765M

I've attached a zip with all the files needed as instructed by the sticky post.

Please help! I tried calling Alienware and they suggested I re-install Windows. I really don't want to do that so any help is GREATLY appreciated!

A:BSOD playing World Of Warcraft, DPC_WATCHDOG_VIOLATION

Hey,

Rename this driver to .bak:


Code:
0: kd> lmvm MO4Driver
start end module name
fffff800`049a1000 fffff800`049ae000 MO4Driver (deferred)
Image path: \SystemRoot\system32\drivers\MO4Driver.sys
Image name: MO4Driver.sys
Timestamp: Fri Jul 15 00:06:02 2011 (4E1FBCAA)
CheckSum: 000087C5
ImageSize: 0000D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4


Open Regedit. Find the subkey for that driver at HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services

Right click on it and choose export and save it. Then right click and delete it.

Reboot.

Let me know how it gets on after.

Read other 19 answers
RELEVANCY SCORE 93.2

i notice 2 days ago that my PC was begin to freeze while using it. makes no difference what i do. it freezes for 2-3 seconds.

just now i was playing World of Warcraft, while that my computer did a BSOD, and pop-up with an error 0x0000124. so far what i have read on this forum ( great forum btw. just notice it now ) i could read that it is Hardware related issue.

my spec are:

MB: Asus ROG Maximus Extreme IV
Memory: OCZ Platinum 2GB. ( dont know the product number ) can find it.
GFX: Asus ROG Matrix GTX580 OC'ed to 900Mhz
CPU: Intel i7 - 2600k - OC'ed from 3800Mhz to 4400Mhz ( auto tunning with Asus suite )
SSD: OCZ RevoDrive PCI-Express SSD - OCZ ( OS intalled on this )
SSD: for games and crap Corsair SSD Performance Series PRO

- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? yes
- an OEM or full retail version? it is brought as an OEM version, at a retailer.


- What is the age of system (hardware)? under 1 year for all of it.
- What is the age of OS installation (have you re-installed the OS?) about a month ago i did a /format C: and re installed my OS. when i got my other SSD and new GFX.

A:BSOD while playing World of Warcraft, 0x0000124

  
Quote: Originally Posted by Lehani


i notice 2 days ago that my PC was begin to freeze while using it. makes no difference what i do. it freezes for 2-3 seconds.

just now i was playing World of Warcraft, while that my computer did a BSOD, and pop-up with an error 0x0000124. so far what i have read on this forum ( great forum btw. just notice it now ) i could read that it is Hardware related issue.

my spec are:

MB: Asus ROG Maximus Extreme IV
Memory: OCZ Platinum 2GB. ( dont know the product number ) can find it.
GFX: Asus ROG Matrix GTX580 OC'ed to 900Mhz
CPU: Intel i7 - 2600k - OC'ed from 3800Mhz to 4400Mhz ( auto tunning with Asus suite )
SSD: OCZ RevoDrive PCI-Express SSD - OCZ ( OS intalled on this )
SSD: for games and crap Corsair SSD Performance Series PRO

- x86 (32-bit) or x64 ? 64-bit
- the original installed OS on the system? yes
- an OEM or full retail version? it is brought as an OEM version, at a retailer.


- What is the age of system (hardware)? under 1 year for all of it.
- What is the age of OS installation (have you re-installed the OS?) about a month ago i did a /format C: and re installed my OS. when i got my other SSD and new GFX.



This DMP is corrupt and contains no useable information. Have to wait for the next

Read other 9 answers
RELEVANCY SCORE 93.2

Greetings, I'm very concerned about this, this has been happening since like a year ago, I cleaned the case very frequently, I even opened the case for one day to just see if the temps would reach lower, but this is all confusing .

Basically, When i play games like WoW, My gpu's temps reach high, yeah i reached to a conclusion that it was the gpu inmediately.

Well, then i decided to check the .dmp files using BlueScreenView, but what i saw was that the BSOD's origin was the ntoskrnl.exe driver, and i'm like "Wtf is going on"

Every time this happens, the audio, video and everything else fails BUT the computer is still turned on, which bugs me, Then i reboot the computer and it's back up

Play that game for another 5-15 mins then it happens again

It used to go away, but now it's just annoying

Thanks for the help SevenForums

-Zetta

Oh, here's the info you need

Read other answers
RELEVANCY SCORE 93.2

Can anyone analyze this and tell me what driver was the issue?

EDIT 2: Uploaded using the BSOD tool from this forum in case the below doesn't work

EDIT: New dump: 123115-13015-01.rar - Google Drive

A:DRIVER_IRQL_NOT_LESS_OR_EQUAL BSOD while playing World of Warcraft

That dump is corrupt,


Code:
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
These should help you out, switch to minidumps then run the tool provided in the instructions.

You'll probably have to wait for another crash.

BSOD - Posting Instructions - Windows 10 Forums

BSOD Minidump - Configure to Create in Windows 10 - Windows 10 Forums

Here's the whole garbage output,


Code:
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\Derek\Downloads\MEMORY.DMP]
Kernel Bitmap Dump File: Only kernel address space is available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
**************************************************************************
THIS DUMP FILE IS PARTIALLY CORRUPT.
KdDebuggerDataBlock is not present or unreadable.
**************************************************************************
Unable to read KLDR_DATA_TABLE_ENTRY at 61badcc1`f21755cf - NTSTATUS 0xC0000141
"nt" was not... Read more

Read other 0 answers
RELEVANCY SCORE 93.2

I've been getting a BSOD while playing WOW, seems to only happen while playing.
Win7 32bit Full Retail
Intel Core i7-2600K Sandy Bridge 3.4GHz
ASRock Z68 EXTREME4 GEN3
G.SKILL Ripjaws Series 8GB (2 x 4GB)
GeForce GTX 460 x2 SLI

A:BSOD playing World Of Warcraft, DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hello Valk, welcome to SevenForums!

A few of the dumps are unknown image dumps, but there are two that show driver faults. The first shows nvlddmkm.sys as the fault (nVidia drivers), and then second shows cfosspeed6.sys as the fault (cFosSpeed - The Internet Accelerator).

First - Uninstall your nVidia drivers and update to the latest version. Update here.

*DO NOT USE BETA DRIVERS WHEN DIAGNOSING BSOD RELATED ISSUES!

Second - Uninstall whatever "cFosSpeed" is (I am not aware to what this is), or update the driver here. Currently, as of this post that update site for that driver is down, for me at least.

Driver(s) in need of an update:





Quote:
FNETURPX.SYS - Fri Oct 03 22:26:51 2008 (FNet Turbo HDD USB Driver - Also part of AsRock XFastUSB package).

Update:

Here

or Here

or Here.

Read other 1 answers
RELEVANCY SCORE 93.2

Just this past week I have been getting windows 10 crashes, either at launch or just entering World of Warcraft.
I have over 20 tickets with gm's of the game and they have now told me that they have exhausted all their efforts in attempts to help.
I pretty much tried everything I could and now am in the hands of the experts. I tried to look at all I could but cannot find a solution. Only once I got the message
driver irql_less_or_not_equal windows 10 jraid.sys , otherwise the computer hangs. I have a video of what happens on my googledrive account
MOV_0446.mp4 - Google Drive

I hope I attached the correct file. I used the exe to provide a report.
I am in the hands of you all. Please assist.

things I have already done.
removed addons from game
performed repair of game
re-installed game
tried to update all drivers as best I could
cleared video drivers using CCcleaner twice and reinstalled
tried to find a jraid sys file online and replace it
thank you

p.s. I am not sure if the irq 17 in my msfinfo is a bad thing that two audio pieces are there. I looked there after finding the jraid information online, but I don't know enough about the issue to know if it is a legit issue.

A:BSOD while launching or playing World of Warcraft,

Remove every software from IObit, it is known for causing bluescreens.

If you are using a program like Ccleaner please stop using it while troubleshooting.
This because programs like Ccleaner remove dump files that are needed to troubleshoot.
Or configure Ccleaner to not remove dump files:

   Warning
Programs that claim to update your drivers install either the wrong or corrupted drivers.
If you have installed any driver with Driver Booster 3 and Driver Fusion, please remove them as it may cause trouble.
Remove every bypass/crack present on your system before any help may be given.
Forum rules





4) No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc).

Read other 0 answers
RELEVANCY SCORE 93.2

This is the message Microsoft sent me after the BSOD:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8007627010
BCP2: FFFFF8800FB71004
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\120712-27424-01.dmp
C:\Users\Tyler\AppData\Local\Temp\WER-43477-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Here is my ZIP file of my compressed Minidump info using the SF Diagnostic Tool:

Attachment 245005

PLEASE HELP ME FIGURE OUT WHAT DRIVER IS FAILING, I'VE UNINSTALLED ALL UNNECESSARY PROGRAMS AND EVEN DID A FRESH OS RESTART WITH ALL UP TO DATE DRIVERS!!!
I've already ruled out overheating and RAM malfunction and to describe what happens is usually while playing pretty much any game and at some times while doing nothing at all my laptop has gone into a black or sometimes white screen.

A:BSOD playing Black Ops 2 and World of Warcraft

Hello Torraz, welcome aboard.

Upload the files generated after executing SF diag tool, not the tool itself

Read other 3 answers
RELEVANCY SCORE 92.4

System Spec:

win 7 x32 bit OEM
2GB ram
250GB hard
2year old hardware

A:BSOD(0x00000116) playing world of warcraft WOTLK

Your crash reports indicate a possible problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.







  
Quote: Originally Posted by Brink


NOTE: The MGADIAG report does not contain any sensitive or personal information, and is best posted un-edited for us to be able to help.

7. Select (highlight) all of the MGADiag report that you just pasted, and click on the code box # toolbar icon to wrap the report in a code box when posted. (see screenshot below)

Attachment 220659

Read other 1 answers
RELEVANCY SCORE 92.4

*Windows_NT6_BSOD_jcgriff2 and the PerfMon.html file are in the attached .zip

Problem:

While playing World of Warcraft (I haven't noticed this happen with any other program), a crash occurs in which there are skinny vertical lines of different color across the screen. This happen at least once or twice a day. I never see an actual bsod.

Here's my system:
Mobo: Asus M4A78 Plus (latest bios version 1214, also latest chipset update)
Processor: AMD Phenom II X2 550 BE (i planned on OC'ing, but have not yet because of the crashes)
Overclocking: Not yet because the system is already unstable.
Vid Card: SAPPHIRE 100283L Radeon HD 5770 (Juniper XT) 1GB 128-bit GDDR5 PCI Express 2.0 x16
RAM: G.SKILL 4GB (2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1066 (PC2 8500) Dual Channel
PSU: Thermaltake toughpower W0103RU 600W ATX12V / EPS12V
HDD: Western Digital Caviar Black WD5001AALS 500GB 7200 RPM SATA 3.0Gb/s 3.5"
OS: Windows 7 64-bit
I've got a 3rd party Zalman CNPS10X Extreme cpu cooler on the phenom II. (which I have already taken off, removed the paste, and reapplied much more carefully).
I've got the latest of all drivers/software (all Win 7 64 bit compatible). I have completely reseated every component.

Any help would be much appreciated.

A:Crash (no BSOD appears) while playing World of Warcraft

Device Concerns:
Code:
Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.
ATI High Definition Audio Device HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1002\5&25D3C842&0&0001 This device is disabled.
Broadcom 802.11g Network Adapter PCI\VEN_14E4&DEV_4318&SUBSYS_00421737&REV_02\4&2966AB86&0&38A4 This device is disabled.
Were you aware of the above? If so, please explain so we may understand your troubleshooting steps.

Also, be aware that disabling devices does not always prevent the drivers from loading, so they may still cause conflicts if they are not updated.
Software Concerns:You have a lot of unnecessary programs running on your system. I would recommend that you Troubleshoot Application Conflicts by Performing a Clean Startup and leave only the non-Microsoft items for AVG and Comodo software enabled in startup and services.
Analysis:Your SpeedFan software is out of date. Please uninstall it and download a fresh copy from SpeedFan - Access temperature sensor in your computer.


BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.



   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsu... Read more

Read other 5 answers
RELEVANCY SCORE 92.4

Hello there

I have had the same error caused by the driver file: ntoskrnl.exe

This error occurs constantly whilst I am playing World of Warcraft for around an hour, before I get a BSOD with the same error each time. I have updated my drivers to the latest version, if there is any other information you require then please say

A:BSOD playing World of Warcraft, error 0x00000109

This definitely looks like a failing RAM.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 109, {a3a039d89f99a564, 0, fa70185a17c3222d, 101}

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------

4: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

CRITICAL_STRUCTURE_CORRUPTION (109)
However to find out for sure you will need to run memtest86. Follow these instructions.

RAM - Test with Memtest86+

Read other 5 answers
RELEVANCY SCORE 92.4

Hello everyone from SF im new here, and have a little problem with my computer.
Thats happend two times for this week , last time was yesterday... i'm installed the updates on Windows 7 and start playing world of warcraft and have the BOSD with bad_header_pool etc.etc

information and minidump on attachments files.

A:BSOD playing World Of Warcraft error BAD_HEADER_POOL

any helps?

Read other 2 answers
RELEVANCY SCORE 92.4

Hello, system is about 9 months old, windows 7 home premium x64 bit which is the original OS, OEM. I have had BSOD a few times and Alienware are reluctant to get back to me, my friend told me about this site and here I am,

Yours sincerely,
Teejay.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 00000000094D48C0
BCP4: FFFFFA80094D4840
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\120411-18642-01.dmp
C:\Users\Teejay\AppData\Local\Temp\WER-46347-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD while playing World of Warcraft/youtube/winamp.

  
Quote: Originally Posted by dbs1990


Hello, system is about 9 months old, windows 7 home premium x64 bit which is the original OS, OEM. I have had BSOD a few times and Alienware are reluctant to get back to me, my friend told me about this site and here I am,

Yours sincerely,
Teejay.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: c2
BCP1: 0000000000000007
BCP2: 000000000000109B
BCP3: 00000000094D48C0
BCP4: FFFFFA80094D4840
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\WINDOWS\Minidump\120411-18642-01.dmp
C:\Users\Teejay\AppData\Local\Temp\WER-46347-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt


Two problems here

1-Related to NETw5s64.sys Wireless WiFi Link Driver from Intel Corporation. Re-install newest version available.
2-Old drivers

Code:
rixdpx64.sys 7/27/2007 5:45:50 AM fffff880`04c00000 fffff880`04c57000 0x00057000 0x46a9ccde
rimspx64.sys 3/3/2008 4:19:03 AM fffff880`053b7000 fffff880`053ce000 0x00017000 0x47cbc287
WinRing0x64.sys 7... Read more

Read other 2 answers
RELEVANCY SCORE 92.4

I just built a new PC, and I am getting the dreaded error code 0x00000124. I have attached the DM Log Collector information.

While reading through other threads, one of the first steps suggested was to run Prime95 to stress test the CPU. I did that before but I did not watch the temps, but I did not get any errors after 2 hours. I was trying again but this time running Core Temp 1.0 RC6. My CPU temp shot up to 100 degrees C. According to this page (CPU Temperature - What are the Maximum and Normal CPU Temps?) the max my CPU should be at is 67 degrees C. I am afraid to run that utility in fear I am going to damage something. Is it safe to continue to run that test?

I am using the stock cooler on my CPU (Intel Core i7 4770k), and I am not overclocking anything.

A:BSOD playing World of Warcraft, error 0x00000124

This bugcheck means a fatal hardware error has occurred. Unfortunately the WHEA error record doesn't have enough information to point to a cause.
However from what you've said your CPU temperature is too high.
I recommend getting a new cooler or a bigger case as your CPU should not go that high.
A new case and a cooler might be a good idea if you have a small case.

Any more problems let me know

Read other 9 answers
RELEVANCY SCORE 92.4

specs:

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name GRANT-PC
System Manufacturer System manufacturer
System Model System Product Name
System Type x64-based PC
Processor Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0703, 10/21/2011
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"

crash report:

Dump File : 050412-15459-01.dmp
Crash Time : 5/4/2012 12:15:15 PM
Bug Check String : CRITICAL_OBJECT_TERMINATION
Bug Check Code : 0x000000f4
Parameter 1 : 00000000`00000003
Parameter 2 : fffffa80`09ac9b30
Parameter 3 : fffffa80`09ac9e10
Parameter 4 : fffff800`03780660
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+7cc80
File Description : NT Kernel & System
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17790 (win7sp1_gdr.120305-1505)
Processor : x64
Crash Address : ntoskrnl.exe+7cc80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\050412-15459-01.dmp
Processors Count : 8
Major Version : 15
Minor Version : 7601
Dump File Size : 292,720

A:BSOD playing world of warcraft error 0x000000f4

No DMP appears to be included...
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Read other 1 answers
RELEVANCY SCORE 92.4

Hello there !

A few days/weeks ago the deathstreak of bluescreen's started again.
Today it occured 3 times in 1 hour wich i find very disturbing.

My system spec;

Windows 7 Ultimate x64 ( Installed Roughly 1.5 years ago and never reinstalled )
AMD Phenom II X2 550 Black Edition
ASRock M3A790GXH/128M
4x2048 MB Kingston SDRam - ( 2 times 2x2 valueram )
ATI Radeon HD4850 512MB DDR3
Samsung HD103SJ 250 GB
Samsung HD322HJ 1 TB

If there is anything else missing please say so, i am checking this thread very often.

Thanks in advance.

A:BSOD While playing League of Legends / World of Warcraft.

10 BSOD's in 5 days - that's a lot!!!
4 different BSOD error codes
4 different causes blamed
This is most likely a hardware problem - but can also be caused by compatibility issues, low-level driver problems (like those w/Daemon Tools) or even malware.

18 BSOD's in MSINFO32 - nearly all involve core Windows components

Please uninstall Daemon Tools as it's sptd.sys driver is known to cause BSOD's in Win7 systems. Once the program is uninstalled, please use this free tool to ensure that sptd.sys is removed: DuplexSecure - FAQ - Remove 64 bit sptd.sys

You have a driver for Astra64.sys that dates from 2005 - this could also be a compatibility issue on your system.
I believe that it is a part of the Astra32 program installed on your system. Please uninstall it and monitor for further BSOD's.

Your ABN AMRO e.dentifier2 Smart Card Reader (aabed2.sys) is dated from 2008. It should also be updated.

BSOD BUGCHECK SUMMARY

Code:

Loading Dump File [C:\Users\FUBAR\_jcgriff2_\dbug\__Kernel__\010512-17015-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Jan 5 05:43:02.246 2012 (UTC - 5:00)
System Uptime: 0 days 0:28:53.464
Probably caused by : ntkrnlmp.exe ( nt!SwapContext_PatchXRstor+c7 )
BUGCHECK_STR: 0x1E_c0000005
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: X64_0x1E_c0000005_nt!SwapContext_PatchXRstor+c7
Bugcheck code 0000001E
Arguments ffffffff`c0000005 fffff800`02cd29a9 00000000`00000000 ffff... Read more

Read other 9 answers
RELEVANCY SCORE 92.4

I started playing World of Warcraft again last night, then I had a BSOD and I had another barely 10 minutes ago. The pc restarted soon after so I was not able to grab an image of it (I have since turned off the automatic restart so if it happens again I will obtain a picture.)
I'm not the best when it comes to fixing computer issues, I used to have BSOD constantly on my old computer until one day the harddrive just wouldn't work and I lost literally everything. Now I am on a ?600+ cyberpower PC built to my own specs, and I would rather fix the issue sooner rather than later.
Anybody that can give me any advice I will be eternally grateful for, and if I have made a faux pas on this forum please draw my attention to it, and I will resolve it. Cheers


This is the information I was able to obtain when windows had restarted... note, I am using Windows 7 Ultimate x64 (which may not be entirely legit... hopefully that isn't too much of an issue)

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C0000005
BCP2: FFFFF80002C8B01E
BCP3: FFFFF8800A9F3DE0
BCP4: 0000000000000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\092814-30420-01.dmp
C:\Users\....\AppData\Local\Temp\WER-47330-0.sysdata.xml

Edit:// Ran Dm Log Collector - Zipped file attached

A:BSOD playing World of Warcraft (more info inside)

bump somebody has gotta know the answer

Read other 1 answers
RELEVANCY SCORE 92.4

This is what I keep receiving after every crash. The BCCODE will sometimes switch between 7a and f4 I believe. Please help. Thank you!



Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 7a
BCP1: FFFFF6FC4003B5E8
BCP2: FFFFFFFFC00000C0
BCP3: 0000000103152BE0
BCP4: FFFFF880076BD000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\091513-13400-01.dmp
C:\Users\Jason Disbrow\AppData\Local\Temp\WER-47283-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:BSOD Playing World Of Warcraft or any video game: Please help

Here is a zipped report from the SF Diagnostic tool as recommended.

Read other 9 answers
RELEVANCY SCORE 92.4

So a bit of history first up.

A few months back my Gigabyte 580GTX video card died, I got it sent off for warranty and was given an Asus 580GTX DirectCUII card to use in the meantime.

Previously I didn't have any issues with the Gigabyte card when it came to playing games.

So for games like Battlefield 4 and this new Asus card I discovered that it had been overclocked from factory by an extra 10mhz over the default nVidia speeds - So 782mhz instead of default 772mhz. Ok so I fixed that using the Asus GPU tweak tool and clocking it back down to 772mhz, BF4 then stopped crashing.

On the other hand, since getting this card I have had nothing but problems playing World of Warcraft. I tried many many many times uninstalling, reinstalling, completely cleaning out the system of old and new drivers from nVidia, thinking it was their drivers causing the issue. Well it wasn't.

I learnt that apparently the default 1.00v that the nVidia 580GTX series uses is not enough power for some reason for Direct X 11 in World of Warcraft to run stable, even though there is a plethora of other games I play that use DX11 and run stable at the default voltage.

I then downloaded nVidia Inspector to see what was going on, I discovered that the card is running in idle mode at 0.963v. Fair enough, that's while I'm in windows doing jack all.

I opened the overlocking tab in the program and saw that the voltage for this card was set to 1.063v, I believe the default for the nVidia 580GTX ... Read more

A:BSOD playing World of Warcraft, error 0x00000111

Update.

I tried changing the voltages as mentioned above and the game still crashes out with a display driver issue. Hence in WoW DX11 does not like these series nVidia cards as far as I can tell.

I'm currently running the game in DX9 to see if it's stable.

Read other 9 answers