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System crashed , empty folders .

Q: System crashed , empty folders .

Well,my system crashed about an hour ago . I lost some programs ( reinstalled them ) but the big problem is the start up menu with it's empty folders .
System restore will not work, there's only one restore point and it's made after the crash .
I already fixed the Administrative Tools folder thanks to this tutorial
Administrative Tools - Restore Shortcuts
but these folders are still empty:
- Accessibility
- System Tools
- Windows PowerShell

Preferred Solution: System crashed , empty folders .

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: System crashed , empty folders .

The simplest fix would be to backup your data then do a recovery to factory installed state and reload your data. Not normally something I would recommend but with the number of folders you show having problems it may be difficult to fix them all and even if you do, have you fixed everything?

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Hi there.
I'd only want to know what's the purpose of these empty folders in my c:\
They're kinda annoying
I've already done disk cleanups but still i can't delete these things, and they keep multiplying in time
here's a pic

A:System's making empty .tmp folders

Those are folders that are created in the wrong place by the system or other programs.
You can savely remove those folders manually.

I guess you do not really remember what you have done the 25th of June that could cause this like installing a program?

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I have a typical problem.
After each time i restore my system thru windows X default system restore feature, i find that MANY of my FOLDERS are EMPTY. This wasy I loose the data often, and hence I am now reluctant to use System Restore.

I have Windows XP professional, and use McAfee VirusScan Enterprise 8.0.0

Need help.


A:All Folders Empty On System Restore

Hi,I have a typical problem.After each time i restore my system thru windows X default system restore feature, i find that MANY of my FOLDERS are EMPTY. This wasy I loose the data often, and hence I am now reluctant to use System Restore.I have Windows XP professional, and use McAfee VirusScan Enterprise 8.0.0Need help.BrgdsRaviWhen you do a restore, the actual files will not be deleted nor disappear as restore would only affect application programs along with the application folders. Need to noe what folders you refer to and what do these folders contain.

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Referred from here: http://www.bleepingcomputer.com/forums/topic450946.html ~ OBOk Orangeblossom, here are the txt files I've managed to pull from what I've done plus what you told me to do. Please tell me which ones you want from the past and I'll post them.Step 7 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>.DDS (Ver_2011-08-26.01) - NTFSx86 Internet Explorer: 8.0.6001.18702Run by Steve at 10:20:53 on 2012-04-22.============== Running Processes ===============.C:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\logishrd\LVMVFM\UMVPFSrv.exeC:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exeC:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exeC:\Program Files\Kaspersky Lab\Kaspersky PURE 2.0\avp.exeC:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exeC:\Program Files\Common Files\InfoWatch\CryptoStorage\ProtectedObjectsSrv.exeC:\Program Files\Executive Software\Diskeeper\DkService.exeC:\Program Files\Flip Video\FlipShare\FlipShareService.exeC:\Program Files\Citrix\GoToMyPC\g2svc.exeC:\Program Files\Citrix\GoToMyPC\g2comm.exeC:\Program Files\Common Files\In... Read more

A:Admin and many system tools folders empty after virus removal

Um, so I wasn't aware of the "don't touch" after doing log files. I cleaned out (using Revo) some old programs that were unused....I will do nothing more except allow Kasminsky to do its thing from time to time....


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Calling on all Bleepin' XP-erts!!! I need some help here, although there's no sense of urgency, it's only a superficial problem--at least I think it is. Dell Laptop Win XP Home SP 3 During the course of normal system maintenance--cleaning up files, folders, progs & such I came across a folder in C:\Program files\ microsoft frontpage (I thought it odd that it was listed in lower-case) A check of it's properties showed it empty but for 2 sub-folders--also empty. I don't recall ever having "frontpage" installed, never heard of it in fact. The two sub-folders are "version3.0" and "bin" Long story short, after un-ticking the "read-only" box & applying it to all folders contained I tried to delete the frontpage folder. It would not delete because (bin) is being used by another person or program. Close any programs ...etc...and try again.I tried renaming the "bin" folder & deleting, tried dragging it to another directory and deleting it from there...no dice. All this was done while keeping the "properties" dialog boxes open for all 3 folders (click "apply" & NOT OK or close). There are some other folders also named "bin" in C:\ Prog Files directory, 1 used by Java, another by ????. Here's a sreengrab of the search: Screenshot of the error message: Is the bin folder locked by a process or an M$ contractual obligation much like t... Read more

A:Empty folder & 2 empty sub-folders in C:\ prog files

Front Page is part of MS Office...do you have any version of Office Installed?.bin files are routine, see What Are .bin Files?Louis

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I have an external hard and the folders in it are shown empty while they are full, but the folder inside them are shown correctly.
I attached 2 images,

Is it possible that virus cause this problem? It's actually impossible cause I have KIS2013 and it is updated.


A:Folders are not empty but are shown as empty

Ah, it took a while for me to figure out what you meant..

In your case the icons are displayed wrong, this is a visual malfunction.

When you right-click your folder, click on properties.
There should be a tab called 'Customize', go ahead and click on that.

Try changing the template of the folder here to general, documents, images or something. You can always try to press 'Restore Default'

Perhaps this will fix it.

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Been having problems when taking HDD's from dead win 10 systems and transferring data via USB adaptor to new Win 10 system. Folders (with files) copy across to their relevant locations, but when trying to look at the files, only the folders show with no files present in them. They are not hidden. Pretty sure it's a permissions issue but haven't found a rock solid way of making it work. Help would be greatly appreciated!

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Hello - I see several postings on this subject but want to make sure I am doing the right thing. I have Windows XP -had the virus that hid information - ran unhide.exe and my system is back but my folders are still empty for - microsoft office for example. Can you help me with next steps? Thank you.

A:folders are empty

I'm moving this to a more appropriate forum.

Seems to be a possibility that multiple malware issues are involved...and running unhide.exe is a malware-removal step which is more likely to be used/suggested in the forum I am moving this topic to.


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My old computer was going bad so I backed up the hard drive. When I attempt to restore it to my new computer the backup says that the backup is not on the disks. Skip the media a couple of times and it starts to back up...but it wont ask for the rest of the disks and stops. When I check the restore file all the folders are there but it says they are empty. But if I delete the restore file there is over 4 gigs in it???? Any clues?

A:Empty Folders...not!!

What application did you use to make this backup?

You backed up the entire C drive, or just portions of it, or?

You backed up to DVDs rather than a separate hard drive?

DVD backup is more problematic than backup to a hard drive. I'd make a new backup to a hard drive of some kind if possible.

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Hopefully the screenshot attachment worked.

So, I had to rebuild my computer a few weeks back and that involved transferring all of my music to an external hard drive. I have all my music on my computer again, but, as you can see, it's not recognizing the folders. The one folder that is in bold, Feist, is an album I've burned to my computer post-rebuild. As you'll notice, when I put my cursor on one of the light folders, it claims it's empty, but it's not. I can click inside, and then the album(s) will also be light, and then I'll go into the album and the songs will be there and can be played. I noticed this problem when I was trying to put all of my music back into iTunes and it couldn't recognize any of the folders. The only way I can put the music into iTunes is if I go into the albums, select all of the songs, and then drag them to iTunes. If I drag the album folder, nothing happens. If I drag the artist, nothing happens. If I do the "Import File/Folder" option in iTunes, nothing happens.

Does anyone have any idea why this is happening? I am completely stumped.

A:Folders look empty, but they're not.

Read what Barman is saying here:
takeown cmd to recover harddrive files?

It may have to do with the ownership of the files.

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Hi,I have windows 7 home premium.If I click on the start then select my user name there are several folders there.
Five of them are empty.

When I select one of these there is nothing there ''Blank''
Is it okay to delete those five?

Thanks very much in advance.

A:Empty Folders??

Basically any file or folder that has a tmp or temp extension can be deleted without any problems. If it is being used by some program a warning will usually come up.

you can do a search for *.tmp and see just how many TEMP files there is on your system.

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How can I know what program is creating these empty folders? And when I delete them they appear again

A:Empty folders

If I were you, I would not worry about these folders. I have them as well, I guess they are quite normal.

If you really want to find out what program created them, then go to the registry, CLSID classes and find the ID string which is in the name of the folder. There you will know which program created the folder.

But, as you said yourself, these folders do not take a lot of space, so they are not hurting you in any way, so apart from curiosity, I see no reason to fiddle with them.

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I saved all my fotos to a CD before adding an 80 GB HD and reformatting my old 30 GB drive. Then I loaded all those foto folders back onto the 30 GB drive but to my dismay several of them seemed to be empty. That is, when I held my cursor over the folder icon I got a message saying the folder was empty. And when I attempted to open the folder there were no files showing. Now, get a load of this. My wife had one of my fotos (BestBuds.jpg) in her Outlook Express inbox so I told her to send it to me, which she did. I then attempted to put it back into the folder from whence it had come and a message pops up saying "This folder already has a file BestBuds.jpg, do you want to overwright it?" HOLD ON!! I thought the folder was supposed to be EMPTY!! Does anybody know what's going on here?

A:Empty folders that ain't!

Right-click the folder...choose properties and see what the size is and how many files are in the folder.
If indeed the folder contains something then they could have hidden attributes.Click on tools/folder options......show hidden files and folders. you should now be able to view the files if they are there......right-click every one.....properties uncheck "hidden" and check "read only"


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Hello,, Here is something else I am not sure of, .. All of these folders are empty and in my User- Data File, there is more than showing in attachment.. Any ideas? Thank you

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For some months I have noticed empty folders, particularly on several USB hard drives. This has occurred on both Windows 7 and Windows 8 laptops. It also occurs on the independent internal hard drive on this Windows 7 laptop that I am using now.
This always occurs with folders within folders, all of which are preserved but without any contents. I?m not aware of any folders themselves that are missing. Most of the contents are documents but all types of files are missing.
This occurs despite re installing images as well as after complete DVD Windows reinstallation.
The snipping tool images show the empty folders yet with properties revealing 52 GB of data which cannot be found. Recuva freeware reveals only 2 PDFs.
I will greatly appreciate advice.

A:Empty folders

Some of the folder names imply you are running encryption software. That would be the first thing I would check. Perhaps that software(assuming I'm correct) has a forum you can check for this type of issue.

Edit: another assumption.. you already tried in folder view options setting it to show hidden files?

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Hi, my PC has been acting up and my hard drive free space started to change from 4.00 GB before the reboot to 38.7 GB after the reboot and I didn't delete anything. Now, my media files in my folders and subfolders are missing and saying "folder is empty," my wallpaper and desktop icon disappeared, my programs in the "program" folder of the start menu saying "(empty,)" and now my IE and Firefox has been hijacked. Even some of my software on my computer has stop working or stop loading up (such as disk defrag) and all of this happen after I rebooted my computer.

I wanted to know if there is a way to fix this? I did some Google searching to see if anyone else had this problem but I only found very little on the subject. I don't know if it's a user shell problem or not.

I wanted to also add that my user profile logo on my XP logon page has defaulted as well after the reboot.



A:Files in folders and subfolders saying "folders is empty"

Seems like a virus problem, since u didnt changed anything, and ur browsers are hijacked. What antivirus are you using? Boot into safe mode and scan your PC. Also run scans with some antispywares. Hope it will help.

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Ever since reformatting my C drive and reinstalling Windows 7 from the recovery partition on my hard drive, I've been having an intermittent problem. When I try to delete a folder that is not empty, Windows throws up an error message saying I need permission. However, I am the only user, I am an Admin and I created the folder. In every instance, the only thing in the folder is an empty folder which was created when I unzipped an archive I downloaded. I've deleted the contents of the folder, then tried deleting the parent folder, but get the error - see image below. The permissions of the folder within the parent are read only, but I can delete it. After doing so, I can then delete the parent.

Obviously this isn't a major problem, but it is annoying. I never had this problem before. Anyone have any ideas? Thanks in advance for any help.

A:Can't Delete Non-Empty Folders

I'm wondering if the folders that you're trying to delete are backed up and restored copies of folders from the computer before you reinstalled windows and might have some old security settings carried over on the folder from the previous install.

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I recently picked up the Info.exe virus. My AVG caught it but not until after it hid my desktop icons and Applications via windows "start/all programs". After searching the forums, I found reference to a application called "unhide". I downloaded and ran it. Thankfully all my desktop icons re-appeared as did the application folders via "start/all programs". Unfortunately, non of the applications appear in those folders. They all say (empty). Unhide suggested that I disable my virus scanners in case some of the files are still hidden. I went into service and disabled the AVG software and re-ran it. Still nothing. I then noticed that the AVG is somehow still running because it is in the startup. Could you direct me how to either temporarily remove AVG from the start menu or let me know if you feel there is something else going on?


A:Empty folders via 'All programs'

You can download and run the associated AVG Removal Tool from there to temporarily remove AVG and try unhide again.

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I just found 2 strangely titled folders in my Windows\System 32

Both folders are empty and as they are not files per se I cannot scan them on JottiScan or VirusTotal.

I have for the time being deleted them and they are in the recycle bin, but I wish to know if in fact these are legit. files: vcmgcd32.dll and iifgfgf.dll

Note: I have run the onecare live safety scan which came up clean, I have run the BitDefender on-line scan which identified files I'd already placed in the recycle bin, and they weren't from either of those folders, and some system restore points, I'm trying to run F-Secure on-line scan but thus far it either stops downloading the needed files or gives me an error message code (16) and tells me to close the browser and start again: I'm on my 6th start by the way.

Spybot, Ad-Aware, AVG Anti-Virus all come up clean. Have yet to run the SUPERAntiSpyware scan and a full-system scan with Avast. I'll do that after this trial of F-Secure which hopefully will actually scan this time. I've run sfc /scannow just in case, all clear there. Ran chkdsk which deleted 857 unused index entries and otherwise all clear there. Also, I used ATF cleaner to delete all files but prefetch and recycle bin.

Orange Blossom

A:Strange Empty Folders

I have done some searching.Check this thread and look for vcmgcd32.dll. It appears to be PE_SALITY.AS-O. InfoI did made the connection based on the file name and the log, so i am not 100 sure.

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Each day I use my computer at least 6 to 10 empty folders are created in C:\users\me\AppData\Local.
These folders are named with a multi-character hexadecimal value enclosed in brackets {}. When double clicked each folder is reported "empty". Where do these folders come from? Can they be safely deleted?

A:Empty folders, lots of them.

I don't know where these folders come from but I would suggest leaving them alone unless.
Using normal system cleaning such as Ccleaner (default settings) or

Disk Cleanup - Open and Use

Disk Cleanup : Extended

I have found if they are remove using the methods above no harm will come of your system.
If they are still there leave them there.

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After a recent hard disc failure and replacement, I have copied all of my backed up data from a Seagate external hard drive to my desktop.
All went well but all of the folders shown are empty.
My Computer shows C Drive as having 632Gb of 931Gb free so I am sure my backup data is there somewhere.

Any thoughts?


A:Empty folders after backup

Quote: Originally Posted by davebrennand

After a recent hard disc failure and replacement, I have copied all of my backed up data from a Seagate external hard drive to my desktop.
All went well but all of the folders shown are empty.
My Computer shows C Drive as having 632Gb of 931Gb free so I am sure my backup data is there somewhere.

Any thoughts?


Can you locate and find your data files on the external? Or did you move them rather than copy them to the new drive? I'm just trying to confirm that the data was ever actually on the external.

What method or application did you use to backup the data from the failing drive to the external Seagate? Drag and drop? Imaging? Windows Backup?

TreeSize Free - Quickly Scan Directory Sizes and Find Space Hogs

Download and run the above application on the new drive. It will tell you what is using the 299 GB occupied on the new drive.

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Dell XPS L702X - Windows 7 Home Premium SP1 64 Bit - IE8 - McAfee Security Center

With Hidden Files and Folders showing - in the Location C:\Users\User Name\AppData\Local - I have 58 empty Folders all with Alpha-Numeric Names such as....


It would seem from their Dates that one - sometimes two - of these are created every day

There is no indication as to which Program is creating these empty Folders

Apart from Windows Updates I have not Installed any Software since getting this Laptop six weeks ago

It has been suggested to me that these Folders are something to do with McAfee or Windows Updates or use of a USB Flash Drive

Can anyone confirm any of this this?


A:Strange empty Folders?

Do you have a Temp folder in the Local folder (i.e., C:\Users\User Name\AppData\Local\Temp)?

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Only has this on the named folders.


but its 24 folders and its empty can I erased.

A:24 empty folders on here ? Can i delete? Please help

Hello there.

Why would you want to delete them if they're empty?

and AppData forlder should be hidden by default. Don't complicate things too much, you never know what could happen if you delete them.


EDIT: i just checked for fun my AppData folder.. i have 99 folders with weird numbers like yours. Yes, they're empty, hence, they don't use any HDD space. So i guess i'll leave them there. Be happy, mate.

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I am using windows 7 professional x32

I have a layout of folder organization for my projects. This means each of my project folder have a dedicated number of folders and sub-folders such as Diagrams folder will have sub folders like network, P&ID, wiring etc.

In some of my projects, some of the above folders may be empty but they should be there in order make harmony in the layout. Now I have added a column "size" but it doesn't show the size of the folder.

Is there an immediate way of telling that the folder and sub folders are empty ? I know hovering the mouse over the folder will tell you that its empty but why bother

Also, I don't want to install a separate software.

A:How to indicate a folder or its sub-folders are empty

For me, the icon usually changes to the Empty Folder icon.

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Is there a way to search for empty folders?



A:How to find empty folders

For you Daryl
Looking for a program for deleting empty folders. - Vista Forums

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I acquired an 80gb external HD from a freind. It is not clean it so I want compress a lot his files and folders and leave one to side for while till its safe to delete it all. I have permission to delete everything. But I am being a little cautious.

The trouble is one of the directory is huge, about 20gb, with many subdirectories and folders. There many instances when whole list of folders are empty. There could be 100s or 1000s of these empty folders.

Is there a freeware filemanager with a filter that I can use to isolate all the empty folders and delete them. And how would you use the filter. I would then be able to defrag the HD.


A:cleanup empty folders from HD

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Hi Guys,

I'm really puzzled here so hope someone can help me. I have a load of empty folders that i want to delete, but I keep getting messages saying that I can't delete them as they are being used by another program.

I have no programs open, I have gone through Windows Task Manager item by item and cannot find anything that would be using these empty folders and am at a loss as to how to delete them!

Any help would be appreciated!
Thanks in advance

A:Can't delete empty folders?

Have you tried it while in safe mode...

XP Safe Mode


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This just started while I was organizing files in my E drive ( partition on my C drive for storage ) I had two windows open to the drive inside a png images file, when I got through get every thing the way I wanted and backed back out to the t of the drive all the folder looked empty, showing no sign that there were file inside, whrn I open one of these and all the folders inside are OK, the have the sign that there are files insde them, it's just the main folders that are holding all the rest of the files.
I know this has a simple fix, I just neer had this happen to me before so don't know where to fix it out.


A:Folders show there empty when there not

Can you take a picture of what you are trying to explain?

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Im a computer tech who has been running into a hell of a problem. I have had 3 computers that have been infecting with a Windows Recovery Virus. This is pretty common style of virus which tells you that your computer is infected and that the hard drive is crashing so on and so on. I have been able to remove the virus but have found that every time I remove the virus I end up having to replace all the shortcuts in the start menu. I run all the programs I know of to remove the infection and final scans as well as pulling the hard drive and connecting it to another known good and clean machine, come back clean. There is no further infection but yet the start menu folders are all empty.

Now I do know that I can just continue to replace the shortcuts in the folders but that is very time consuming and Im sure there is any easier way to do it. So if anyone has any ideas as to how to fix this that would be great. I have also found that if I run unhide.exe then follow that up with Combofix it seems to not have the issue but they must be run in that order.

A:Empty All Programs Folders

combofix has been updated to deal with this so
Delete any existing version of ComboFix you have sitting on your desktop
Please read and follow all these instructions very carefully​ Do not edit or remove any information or user names etc, otherwise we cannot fix the problem. If you insist on editing out anything then I will close the topic & refuse to offer any help.

Download ComboFix from Here or Hereto your Desktop.
As you download it rename it to username123.exe
**Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
Remember to re enable the protection again after combofix has finished
-------------------------------------------------------------... Read more

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I have read about this somewhere but I did not exactly pay attention to it.
I found 40 empty folders under Local......

Would some one tell me how do they materialize ? Or, What did I do to cause that ?
I would assume it is ok to delete them. Yes ?

Thank you.
( screenshot of empty folders ).....

A:40 empty folders under Local

Wouldn't happen to have Live Messenger installed would you? If so then that is likely where they came from, with a new one being generated every time you open Messenger. You can actually see it happen if you have that folder open at the same time as you open Messneger, by the time Messenger is finished loading and logging in a new one of those folders will be there.

It's a bug in Messenger from what I can see where it creates that folder there instead of in the Temp folder. They are also safe to delete. Doesn't happen on all systems, but been a few asking about them here as well as elsewhere (I get it on my computer, yet it doesn't happen on my kids computer).

Is this supposed to be there?

Strange empty Folders?

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There are some empty folders that I can't delete from my hard drive. I've had this problem before, but they always delete properly after I restart my computer.

As for these 2 problematic folders I'm talking about, they were created by myself, so it can't be spyware causing this problem. I get this error message whenever I try to move, rename, or delete it, "Cannot move file: Cannot read from source file or disk."

Can anyone help me? Thanks.

A:I can't delete certain empty folders

How to take ownership of a file or folder in Windows XP

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Mod Edit: Split from topic at http://www.bleepingcomputer.com/forums/topic403289.html/page__st__15__p__2564534#entry2564534 ~ Hamluis.Hello,I have the same problem you tried to resolve for this member. I, however, did get different results after running system lock. Would you please tell me the next steps. Thank you . The text is below:SystemLook 30.07.11 by jpshortstuffLog created at 22:18 on 20/01/2012 by IsabelAdministrator - Elevation successful========== dir ==========C:\Users\Isabel\AppData\Local\Temp\smtmp - Parameters: "/s"---Files---None found.C:\Users\Isabel\AppData\Local\Temp\smtmp\1 d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\Programs d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\Programs\Accessories d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\Programs\Accessories\Accessibility d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\Programs\Accessories\System Tools d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\Programs\Accessories\Tablet PC d------ [04:19 19/01/2012]C:\Users\Isabel\AppData\Local\Temp\smtmp\1\... Read more

A:Problem, Folders Empty

1. Copy the entire content of this folder:C:\Users\user_name\AppData\Local\Temp\smtmp\1and paste it to this folder:c:\program data/microsoft/windows/start menu Copy the entire content of this folder:C:\Users\user_name\AppData\Local\Temp\smtmp\4and paste it to this folder:C:\Users\Public\DesktopDelete the 2 folder ,just follow the instructions for 1 & 4 alone.Please post the your malwarebytes clean logDownloadTDSSkillerLaunch it Click on "Scan".Please post the LOG report Please download GMER from here(does'nt work on 64 bit OS)http://www2.gmer.net/download.phpTemporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.GMER will open to the Rootkit/Malware tab and perform an automatic Full Scan when first run. (do not use the computer while the scan is in progress)If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.Now click the Scan button. If you see a rootkit warning window, click OK.When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.Click the Copy button and paste the results into your next reply. DownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results ... Read more

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I'm looking for assistance on an issue, I have a couple of Windows 7 machines that have suddenly had several empty folders appear in the root directory of the c drive.

The odd part about it, they are all labelled <computername>.1234 or four to five seemingly random numbers. They aren't a jumble of hex numbers that I'd expect from Windows Update in XP (which is pretty much the only thing google has spat out for me on this issue). I'm trying to find out if this is a virus or what sort of software might be creating these folders. I did a full MBAM of the system, as well as a full GMER scan, and gave it a shot with TDSSKiller as well a Sophos AV and they have all found nothing. I also took a look using process explorer and autoruns and I didn't find anything suspicious as far as I could tell so I don't think it's malicious. I just want to figure out what could be creating them, or if anyone had heard of this issue.

Any thoughts?

A:Empty Folders Appearing in C:\ (not hex)

Hi -
Could you post a screen shot, or a link to an ImgShack picture of these folders when you try to open them ??
You can always partially blank the computer name if you are concerned about privacy, it is just the numbering system that may help -

Thank You -

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First I get a Windows Archive Error. I went to check the Start Folder and all folders are empty. Anyone have an idea what is going on? I have been getting erratic performance on start-up and during regular use like computer slow down.

Thank you in advance for your reply.

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Help! Last week a window masquerading as a true windows screen but with four interlocking puzzle pieces as a logo in the upper left corner made an appearance on my computer screen. I have been sort of aware of this type of crap before so assumed it was some type of Malware, but Ctrl-Alt-Del wouldn't get rid of it. I had to turn the computer off to get rid of it, turned it back on and restored it to a previous date. Everything seemed ok.

On a previous computer I had had Ad-Aware and Spy-Bot running, so I did a search for Ad-Aware. Ended up at cnet, a site I was familiar with and trusted ... downloaded it ... or so I thought ... and ran it. I don't actually see it anywhere. I see Undeleter ... a yellow an orange life preserver logo.

Then I discovered a LOT of my photographs had disappeared ( a few folders of which I had saved to disk, but only a few) all but a few of my bookmarks had disappeared as well, my free version of Capture NX which had been bundled with my Nikon D300 won't work any more, and God knows what else.

I really think the Undeleter download did it. But maybe it was the Windows Recovery Malware. I right clicked and did a 'Restore previous versions' of some of my picture folders. Got back quite a few, but there's still a ton missing. There were two days I could recover those files from. Now those two days are gone, and the other days that are there, the folders are empty and I can't recover anything from them, of course.

Man, ... Read more

A:Help! Most Of My Picture Folders are Empty

Ended up at cnet, a site I was familiar with and trusted ... downloaded it ... or so I thought ... and ran it. I don't actually see it anywhere. I see Undeleter ...I really think the Undeleter download did it.CNET is a reputable site but like many similar sites their is a lot of advertising and offers to download software. When you such sites, you have to be careful of the links you click to ensure you are downloading the program you want.The missing files can be indicative of a side effect from some rogue applications which changes file attributes to "hidden", making them appear invisible so the user thinks their files have been deleted. Please download unhide.exe by Grinler and save to your Desktop. Double-click on the file to run the tool.After running it, all files will have the "hidden" attribute removed. This includes files that are normally hidden by the operating system and any files you may have intentionally hidden. The tool is designed not to remove hidden attribute for system files. When done you will need to restore the hidden attributes to those files manually. To do that, open Windows Explorer, go to Tools > Folder Options > View and make that change there.

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While searching MS's KB yesterday, I got hit with what Sophos reported as more than 30 viruses (the alerts rapidly flooded the screen) right before the laptop rebooted itself. I kept getting errors that the was no memory for windows and that my HD had too many bad sectors. My 250gig HD only had 110gigs stored on it.

Now after rebooting into a backup account (as I the laptop rebooted within seconds of logging into mine), I was able to run scans (Sophos and Malwarebytes) repeatedly till they both said there was nothing left (oddly, Sophos never showed any viruses found - even the logs were empty). Also when I logged into the backup account, the errors about memory and HD problems stopped - before I did ANYTHING else.

Once getting the 'all clear', I was able to log back into my own account - only to find what appears to be a stripped out User Profile (no wallpaper, no icons, and only 'sample' files in all the libraries - and My Documents ONLY has my PST files).

I searched the C: drive (the entire drive is 1 partition) and find that all the folders are on the root of the drive. When I click on any to browse what is inside, the are all 'empty'. The only folder that has anything in it - is Program Files, which only has the Malwarebytes folder (probably because I installed that after the laptop went bonkers).

Puzzled how the system can run with no files, I tried copying an 'empty' folder to a network share - and Windows then reported that it was moving over 8900 f... Read more

A:All folders empty, but over 100gigs

Run this utility


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Is there a real benefit in removing empty and unused folders? because i tried an application called Remove Empty Directories and removed a lot of empty folders (after a system image backup), but i don't see any real improvement.

A:Removing empty folders

No it won't improve anything. Directories are merely an entry in the Master File Table.

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i just bought a new laptop. an HP pavilion if it helps. and having copied over some music from my old desktop to the laptop i tried to move 5gigs of music from one folder on the laptop to another one for ease of sorting. i pressed ctrl x and then ctrl v. it was copied ok as i saw it all in the folder. i closed the folder and opened itunes to add the folder to the library. it seemed to not have any music in it.. so then i tried to reopen the folder i just created with the music that was very definately in it. but it is now empty and i get Access is denied.. the music has dissappeared and doesnt appear on any searches i run. i cant delete/open/move or do anything to the now empty folder.it just coes up with D:\music is not accessable. access is denied.
the odd thing is that i have another 10 folders all empty and undeletable in another bit of my laptop that i want to delete as they are blocking me copying in an addon for WoW.
as you can guess im not exactly a genius at this stuff. and just trying to tidy up my pc has resulted in several hours frustration and lots of swearing.

any help would be greatly appreciated. as i can transfer the music back over but it doesnt fix the problem of it disappearing again :/

many thanks

(and yes i bought all the music its just quicker to usb it across then import all the cds one by one)

A:empty inaccessable folders

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so today i start my computer, and yesterday night i shuted it down holding the start botton long enough. So today i start it and that black screen saying start windows with safe mode and other options shows up, i cant really remember what i selected cause i was pretty sleepy. But the thing is that when i look back to my desktop my background was gone, all the preferences i made were gone (sidebar shows up, top bar shows up). Also some go check my documents folder where i have really important files, and it says its empty and that was created today (... ?) . I freak out thinking i lost all my files. So i go check my disk space and its the same as always so i calm down and think well maybe its not all gone but i just cant access it. I already tried system restore, show hidden folders, nothing worked.

Please help me!! my programs are still there but i cant access my user folders, it says they are empty... my background is gone and it looks like i just bought the computer cause i get hp background and folders say they were created today.

Hope someone can help me, and someone can understand what im talking about lol.


Here some screenshots for you guys to get the picture. Also my browsing history its gone.

A:HELP!!! User folders are empty!!!!

Donwload Shadow Explorer and you will have access to all the lost documents
ShadowExplorer.com - Downloads

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Hi, just a quick question. I have a Compaq Presario 2200 running Windows XP 512MB of RAM and a 60GB Hard drive. Is it ok to delete everything in the C:\Temp folder and everything in the C:\Windows\Temp folder? Is there anything I shouldn't delete? Can I set the folder to "show hidden files and folders" and then delete everything in them? Any help is appreciated. Thank You!


A:Is it ok to empty the temp folders?

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why the heck can't i remove the msn gaming zone, netmeeting and movie maker folder? whenever i use special programs designed to free up those working processes the folders just regenerate on restart - and when i delete them in safe mode same result - is it possible to remove these empty useless folders from windows xp sp 2?

i know it's due to windows file protection - but this is poor design - these folders are junk and aren't critical - it's my pc and if i know they are safe to delete windows should too - i don't want junk folders on my computer - my pc is spic and span and optimized and i want these folders gone forever - i know you can do it with a hex editor and replacing the new sp2 wfs dll with the old sp1 dll - but that also disables wfs entirely and that's not what i want - and whatever you do - do NOT use windows file protection switcher - it disagrees with the os and will cause the os to malfunction and you'll need to do a destructive recovery - that means you'll lose all your data from programs to tweaks

A:regenerating useless empty folders

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I am looking for a program or a windows explorer addon that will search a folder I indicate, and delete all the empty sub-folders. I am cleaning up my music folder and found out that I have over a thousand empty folders in it due to old music I had deleted. I don't want to have to go through and delete each one manually. I don't have that kind of spare time. Please help.

Programmers, if you can write a plugin for this, please do!!!


A:Looking for a program for deleting empty folders.

Take a look around on this site:
DonationCoder.com Forum - Index

I believe I saw something with that feature but I don't recall which utility it's in.
If it doesn't exist try Coding Snacks forum there. If it's easy to do somebody may code it to order.

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Because of multiple problems with Windows 7 such as Windows Explorer not working, and Dragon NaturallySpeaking not working I reinstalled an image of Windows 7. Also I did this because off some malware which continually hijacked my browsers. I could not remove these malware hijackers but they did not seem to be related to Thunderbird.

Before reinstalling Windows 7, I made a backup of Thunderbird 17.0.3 with Mozbackup 1.5.1. So now the only backup I have of a pretty heavy mail file is Mozbackup. I was not aware that my Thunderbird was IMAP.

However on restoration using Mozbackup multiple folders are missing and the sent folder is present but it is empty. I am pretty certain that I compacted folders just before running Mozbackup. Normally I compact folders every few days.

I've read multiple solutions and tried some without results possibly because many of them appear to be not applicable (it is not possible to follow the directions because those particular directions do not apply, presumably due to my version of Thunderbird).

I changed the pcv files of the Mozbackup to zip and extracted them to the folder TB_Extracted. The msf and empty folders are all present in one of the several, for example, mail.watts-2.net files. There is data in the empty icon and also the msf file.

Can one change IMAP Mozbackup from .pcv to .zip?

I would greatly appreciate advice as to how to convert the Mozbackup of my mail folders to an intact and working Thunderbird. Thank you.

Tech Su... Read more

A:mozback Thunderbird > empty folders

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I'm having a very strange issue after I did a boot time virus scan in Avast to remove a virus. Avast seems to have removed the virus just fine, however I can't get Windows to show directories or files any more.

If I open Windows Explorer and go to C:\Users it says the folder is empty. However if I right click and select properties, it calculates the folder as 10.8 GB. I can still log in fine and run software etc. This problem isn't just in the C:\Users folder. My library directories show empty and I was immediately afraid I lost all of my pictures because searching for *.jpg on my system yields no results. However, I remembered the exact path to one of the file names and sure enough it opened the picture. For example when I enter the exact address in Windows Explorer: C:\Users\MyUserName\Pictures\2011\MyPic.jpg it opens. But if I list C:\Users\MyUserName\Pictures\2011 it says "folder is empty".
One more thing to mention is that I tried browsing files through the command prompt. Whenever I try to do a directory listing with the dir command I get the error: Volume in drive C has no label. Volume Serial Number is 2AEE-FDC8. File not found. However, I can still cd into existing directories that I know exist. I just can't list the directories or files.
Unfortunately I upgraded to Windows 7 SP1 right after this happened because I thought it might fix the problem. Now I can't do a system restore to the point where my computer wasn't having this problem. I ... Read more

A:Windows says folders are empty when they aren't

Unfortunately, although quite a few programs can remove various malware, they can not repair the damage such malware caused.

Simple spyware can usually be completely removed, and the system is not damaged. Other stuff like Trojans, more complex spyware, rootkits, and similar stuff, cause damage to the system. This damage remains even after removing what caused it.

In your particular situation I would run a FULL scan with the free version of this;


and see what it says.

Then I would run a full scan with this;

SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!

and see what it says.

If both come up clean, then you can try to repair whatever damage the malware did to your system, although this is rarely successful, as it is difficult...impossible to find out what damage it did.

Once you have removed all the malware, it is usually best to reinstall a clean system. You should backup what you need AFTER scanning it for malware.

Scan ALL partitions and drives!

Regards....Mike Connor

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Citing that I do not have the correct privileges to do so, Windows [7] is telling me that it/I cannot delete some file folders that I do not have a need for.

I have tried running Windows Explorer as Administrator, but this does not help. How do I elevate myself to have the proprer priveleges to delete these? I'm not averse to using the command prompt, if that is the only means, but I'd rather know how to have control over my own system and do it through Windows.

Thanks for any help!

A:Windows will not let me delete some empty folders...

Try taking ownership of the folders.

Take Ownership Shortcut

If that doesnt help too, try Unlocker.

Download Unlocker 1.9.1 - FileHippo.com

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If I follow this site here:

Delete Your Empty Folders | PCMag.com

Will it ONLY remove the empty folders by doing that RD trick? I don't want it remove any files.

Also will it automatically remove them?


A:[SOLVED] Finding empty folders on HDD

personally I would not want any utility to automatcially remove empty folders. Some folders are empty for a reason, they may be needed for a temporary working location for some programs or other may have other uses.

to answer your question, it will not remove any folders that have files in them. nor is it totally automatic. read the article, it tells that you will have to manually create the actual file to delete.

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