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X1 Carbon combo headphone/mic jack does not work

Q: X1 Carbon combo headphone/mic jack does not work

Hi, I own a new X1 Carbon (with the terrible adaptive function keys), and my combo audio/mic jack does not seem to work properly. Specifically, when I try to plug in headphones (or use an application like Skype) while the sound is running from the speakers, it does not switch. Conversely, if I start a video wearing headphones, and unplug them, the sound does not come out of the speakers. Can someone please advise how to troubleshoot this? Thanks in advance.

RELEVANCY SCORE 200
Preferred Solution: X1 Carbon combo headphone/mic jack does not work

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: X1 Carbon combo headphone/mic jack does not work

Hi Dave0888,

Welcome to Lenovo Community!

As per your query we understood that you are facing the issue with Audio port on ThinkPad X1 Carbon.

Please set the default setting on Realtek High Definition audio application from control panel.
If you are unable to find the application or set the application, please download the driver from Lenovo Support page and install it.

Also please download ThinkVantage System Update utility and install it, and after installing it please run the application so that it will check for the latest drivers and automatically install it.

After installing all the application please restart the system and check it once.

Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.

http://support.lenovo.com/en_US/downloads/default.page#

Hope this helps.

Best regards,

Hemanth Kumar




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RELEVANCY SCORE 103.2

Hi all, I have several HP models  HP EliteDesk 8000 SFF,  800G1 SFF. In front of PC's case have  audio combo port ( Headphone / Mic ) . I plugged some headset device with combo jack 3.5  but Windows just recognize only 1 feature ( Mic in or Headphone) at the time.So, could i use both features ( mic and headphone) at the same time  ? Thank you very much,

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RELEVANCY SCORE 103.2

I plugged in my phone earbud, played music and only the speakers were working, checked device manger and it said the earbud wasn't plugged in.  Do i need to get a adapter?  If adapter any recommdations Or Is there any other solution?

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RELEVANCY SCORE 86.4

Is there an adapter/splitter available for the Envy 23-o014 headphone/microphone combo jack?

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RELEVANCY SCORE 85.2

How is the microphone jack on the front panel wired? I was told this jack works as Microphone and LINE IN. Is the jack a 3-pole stereo jack or 4-pole jack? If it is 4-pole, does it comply with CTIA standard wiring (Ring2 is common and Sleeve is microphone)?

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RELEVANCY SCORE 85.2

I have just bought a HP Pavilion 15 n-278sa laptop. It comes with a single 3.5mm port which is used for both audio out and line in. The laptop will work fine when outputting sound through the jack and a pair of headphones. However when i try to use the same port as a line in to record sound from an external device i am having some problems. I am trying to connect my mixer to the laptop using a standard lead, red & white one end and 3.5mm jack on the other. At first I was not getting any change whatsoever under the Recording tab in Sound settings. It just says 'not plugged in' under the microphone. After doing some research I found that the lead I was using, a 3 section plug, would not work and that was the reason there was no change when i plugged it in. I bought a 4 section plug & eureka, the laptop recognised the lead & showed this on the Recording tab. I thought my problem was sorted but this was not the case at all. As soon as I plug the red & white end of the lead into the output on the mixer, the laptop screen displays the 'not plugged in' message again as though I have unplugged the lead at the 3.5mm jack end. This makes no sense to me whatsoever?!? How can it recognise the lead is plugged in with no problems but then go back to not recognising it as soon as the other end is plugged into an external output?! Surely there must be a way of rectifying this as currently its impossible to record any sound on the laptop from... Read more

A:Headphone & Microphone Combo Audio Jack

Hi dave_holmes, Welcome to the HP Forums! I would like to take a moment and thank you for using the forum, it is a great place to find answers. For you to have the best experience in the HP forum, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand you are trying to connect your mixer to the notebook. After connecting  the appropriate adapter  it was showing correctly. Once you connected the mixer it disappeared. Here is a link to YouTube, which has  a selection of videos on connecting a mixer to a notebook or laptop, that may assist you.YouTube /connect mixer to laptop As it was seen correctly before you connected the mixer, the notebook is working correctly. You will need to contact the manufacturer of the mixer for instructions on connecting it to a notebook with one input/output port. 

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RELEVANCY SCORE 85.2

Hey guys, I've been looking everywhere for a solution to this: Headphones Working Fine, Mics aren't...But totally no luck. I can see that a lot of people are having this problem and posting it on various forums, without any valid solutions or workarounds.
The Problem: Asus Laptop with Windows 8.1 with only one audio input won't read any external Headphone's MIC.
Description:
1. The Internal MIC works fine and it works everytime even when I plug in an external one.
2. When I plug in external headphone (Headphone's got 2 jacks, black which is for sound and red which is for recording) into the Only ONE audio input there is, Windows gives a popup with its current Audio devices plugged in but it just wont read the MIC. This is what pops up when I plug in the external MIC or headphone.


3. Now, When I go to the lower right corner and select Recording Devices from the sound panel, it won't show any external or added device when I plug in the new device. It would just show my internal MIC and something called Stereo MIX, but not my Microphone.

4. Okay, Now when I check Device Manager, and try to update all the Realtek Audio drivers it would just say "everything is latest with latest drivers installed", which is obvious since Windows 8.1 has bundled everything with my laptop.

5. Now you must be thinking of a solution like since my headphone has 2 wires (the red and the black), why not use a Audio Splitter which looks something like this... , I even bought ... Read more

A:Windows Won't recognize Combo Mic/Headphone Jack

The splitter you show will not work with a PC. Its designed for an iPhone, PS4, etc. A PC plug is only Tip, Ring and Sleeve. The one you show is Tip, Ring, Ring, Sleeve. A PC microphone requires +5VDC, which is on the Ring connection to work.

Usually, PC's with only one jack, can be either but not both.

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RELEVANCY SCORE 84.4

Does the "audio combo jack" on the Lenovo G710 conform to the CTIA or the OMTP standard? That is, is it left/right/gnd/mic or left/right/mic/gnd? And why is this information so hard to find?

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RELEVANCY SCORE 83.2

I am using ThinkPad X1 Carbon 6th gen with the HDR display. With new Realtek audio driver (ver. 6.0.1.8422 released May 15th) which enables Dolby Atmos, I have been experincing audio clipping noise through the audio jack when headphones are plugged in. I know my headphones are quite fine since my five year old Lenovo Y500 or my phone doesn't seem to have this issue. I sent my machine to the depot since I was experiencing this issue and a few more issues. After getting my machine back I am still experiencing the same audio clipping issue whether it's listening to music using Google Music, or watchin Netflix. The noise is really anoying when listeing to acoustics.I am just wondering if any others are experiencing the same issue?

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RELEVANCY SCORE 81.6

I had to have the hard drive replaced in my computer due to a defect in the drive. Ever since the hard drive was replaced, the head phone plug-in that is on the face of the tower does not work, but the speaker plug-in that is located in the back of the tower, works just fine.

I cannot figure out what is wrong. The audio driver installed for my system was obtained from the Dell website along with the majority of my other drivers.
Any help would be great.

System Information:
Dell Dimenstion E310 (Desktop)
Windows XP Professional SP3
Audio: Intel Integrated Audio
 

A:headphone jack not working... but speaker-jack work

Do you know if the front panel audio jack is plugged into the motherboard?
 

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RELEVANCY SCORE 76

I see that a lot of people have had this problem, and I have been trying to fix it but I am out of ideas. I have a Compaq Presario V3000 and ever since I installed Windows 7 Pro 32-bit, the headphone jack doesn't work. No entry for Headphones shows up in my Playback devices. I am pretty sure it is that my current driver is not compatible with Win7, but is there any other driver that I would be able to use in order to get this to work? The laptop speakers work, however they do not mute. Please let me know if you can help or if you need more info about my hardware. Thanks.

A:Can't Get Headphone Jack to Work

  
Quote: Originally Posted by mfarzin


I see that a lot of people have had this problem, and I have been trying to fix it but I am out of ideas. I have a Compaq Presario V3000 and ever since I installed Windows 7 Pro 32-bit, the headphone jack doesn't work. No entry for Headphones shows up in my Playback devices. I am pretty sure it is that my current driver is not compatible with Win7, but is there any other driver that I would be able to use in order to get this to work? The laptop speakers work, however they do not mute. Please let me know if you can help or if you need more info about my hardware. Thanks.


Check HPs website and make sure you have the latest sound drivers and chipset drivers...

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RELEVANCY SCORE 76

I have an HP Pavilion and the headphones are not recognized when plugged in, instead sound plays from the laptop's speakers. When I click the sound window the headphones are not even registered under the "playback" tab. I got this laptop around a year ago, and it stopped working after a month. I thought I would wait it out, but this has become a huge inconvenience. 

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RELEVANCY SCORE 75.2

Hi,

I am using a HP envy x2 nootbook and running windows 8.1 x64 bit op. system. I just reinstalled windows and since then the headphone jack's are not working. Nor the one on the keybord part and nor the one on the tablet one. I used headphones with 4-conductor connector like my Iphone 6S headphone jack. As I assume my divice manager does not note anything wrong. Could it be a driver problem? Or a hadrver problem?
 
Pr. Numb: C1W97EAR#ABD
Ser.Numb:[Personal Information Removed]

A:Headphone jack wont work

Do the laptop speakers go mute or it just keeps going on as if nothing were plugged in? 

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RELEVANCY SCORE 75.2

Specs:
HP TouchSmart IQ506
Windows Vista Home Premium 64-bit
------------------------------------------------
About a year ago, my TouchSmart hard drive crashed, so I took it to FutureShop and had it replaced. I was able to put all of my data back on, because it was backed up, but i noticed that my audio did not work correctly. All they had done was put Vista back on to it, so I didn't have the TouchSmart software or Realtek HD Audio Manager like I used to.

Anyways, the main problem is that once I unplug my headphones, I cant use them again until I restart the program I'm using. For example, say I have my headphones plugged in and I start Firefox. The sound will play through the headphones just fine, and if I unplug them the sound will play through the speakers just fine, but when I plug them back in, the sound will continue to play through the speakers. The only way to get the headphones to work again is to close Firefox and reopen it with the headphones already plugged in.

What may be causing this and how can I fix it?

A:Headphone Jack Does Not Work Correctly

Hello and welcome to the forum.

When you bought the computer was the software already installed on the computer or did you install the software.

If you bought it with the software preloaded did you buy a set of recovery disk's also, if not you will need to get the recovery disk's or you can make a set if you have another computer to go to like maybe a friend. Here is a great tutorial...

Create a Recovery Disc

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RELEVANCY SCORE 75.2

My computer was recently attacked by a virus. I had microsoft fix the problem but now my headphone jack doesnt work. The speakers work fine but when i plug in the headphones only the speaker plays sound. I went to "control panel> Hardware and Sound> Sound> Playback" and looked for the speaker/headphone icon but the only one that was there was speaker/HP I don't wanna mess with it till I know for sure. Is this the same thing or did it somehow get deleted in the mix. If it did how can I get it back on there? Thanks

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RELEVANCY SCORE 75.2

I have a headset set with a mic. It has 3.5mm plugs for the mic and the speakers. Just recently they stopped working together. What I mean is if I have either one of them plugged in, that one works. If I have both plugged in, the sound manager appears as if neither of them are plugged in. I've tried other headphones with the jacks and get the same result. I've tried reinstalling the driver, doing a system restore and using CCleaner to clean my registry. I've also messed around with just about every setting in the audio manager. Anyone have any ideas? It's odd that they work independently, which leads me to believe that the insertion detection is working just fine.

I have a Toshiba Satellite R845-S95 with Windows 7.
 

A:Headphone and Microphone Jack won't Work Together

Turn off the insertion detection on realtek. Top-right corner somewhere, from memory.
 

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RELEVANCY SCORE 75.2

I bought a new external IOMagic dvd burner. It is an external unit with 2.0 connection. The unit works fine and the PC speaker system plays great. Only thing is I like to watch movies at my computer and listen with headphones. The dvd burner has a headphone jack right on the front of the unit, but it doesn't work. Have tried two different headphones that I know work. Please help.
Thanks,
gary
 

A:Headphone jack won't work on dvd burner

What versions of windows are you running?
 

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RELEVANCY SCORE 75.2

I have had my computer, an Acer, for 6 months now. Today the speakers won't work. When I go to device managers it reads that the system is working properly; it also reads that the speakers are working properly.
I have tried updating Realtek, but there are no recent updates. I also tried disabling and enabling realtek, but that did not work. Any help would be appreciated.
 

A:Please Help. Speakers and headphone jack won't work.

Try reinstalling the audio drivers.
 

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RELEVANCY SCORE 74.4

Monitor w/ built in speakers is an HP f2105.

Windows 7 32bit

I turned my computer off for a week. The first time it's ever been off in 5 years. It has an onboard Realtek soundcard. It worked perfectly before leaving for vacation. I come back and there is no sound. Headphones work and the speakers work when plugged into the front panel headphone jack.

I've tried uninstalling and reinstalling drivers and making Onboard Sound Card "Enabled" in BIOS. Is it likely that the onboard sound just stopped working while being shut off or is there another underlying issue?
 

A:Speakers only work plugged into headphone jack

Will the headphones work when plugged into the back panel (green jack)?
 

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RELEVANCY SCORE 74.4

I recently run into this problem. The first time I tried to use it, it seems that the green jack for my headphones doesn't work at all. Plug in any pair and they don't even recognize it being there, as seen in Control Panel.

What might be the problem? The case has a bad jack, or the connector on the motherboard?

A:Front input headphone jack does not work

Do you have any other headphone to try at the front jack?

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RELEVANCY SCORE 74.4

I have to hold it to one side for it to work right, is there a way to fix it?

A:headphone jack is not working right, I have to hold it to work

Sounds like the jack is busted. That happens if you use them a lot. Any moment on the plug puts a lot of stress on the guts of the jack and on the little solder pads that hold it on the board. You might be able to reflow the solder joints if you feel like taking the notebook that far apart. Personally I would just buy an inexpensive USB sound dongle, under $4 from China, and be really careful of any jacks connected to the notebook moving forward.

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RELEVANCY SCORE 74.4

What is the standard for the 4 way audio jack on Lenovo G50-80?I have just cut and remade my 2 separate cables for audio and mic, and soldered them in a comba jack terminal.I used the OMTP standard ( 1(sleeve)=ground, 2=mic, 3=right and 4(tip)=left), but if I am listening to music while using the mic, the music sound will also be recorded in the microfone, and louder than my voice.Maybe its a AHJ standard ( 1(sleeve)=mic 2=ground, 3=right and 4(tip)=left)? Thanks for the help,

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RELEVANCY SCORE 74.4

Hi ! Sorry for my bad english.I bought a Lenovo G50-70 there one week.Featuring a combo-jack (audio & microphone), I plugged my iPhone headphones, but it doesn't work.I hear great sound, but the microphone isn't recognized, how is it?Is there a solution to this problem? Thank's for reading.











Solved!
Go to Solution.

A:Combo-Jack doesn't work on my G50-70 ?

No solution ?

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RELEVANCY SCORE 73.6

I have a studio xps 16 running vista 64-bit service pack 2. the other day i was on skype and skype mutes all other audio on the computer when on. i ended up uninstalling skype and my built in webcam because i read that together they sometimes screw up audio. so the next day i tried to listen to music, no luck. I ran a diagnostics and when it got to the colored bars and asked if i heard a beep I HEARD THE BEEP so that means the problem is a system problem and not a screwed up sound card. (i think) anyway i updated all of the drivers, the device manager has no ? marks. i talked to dell and the found a virus that MAY have been eating away at my registry. i got rid of that and still no audio. i didnt really wanna touch the regedit because im nervous cuz u can really f up a computer if your not sure what your doing. i also did a system reboot to about a week before it happened with no luck. by the way, under the device manager it says> Sound, video and game cotrollers and then my options are> ATI Function Driver for High Definition Audio - ATI AA01 and> IDT High Definition Audio CODEC

So any ideas guys? i dont wanna re-download the os and start over so what now??

A:Internal Speakers dont work but headphone jack does

i just ran a command prompt system scan as an administrator and got the following message:
Microsoft Windows [Version 6.0.6001]
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Brendon>SFC /scannow
Beginning system scan. This process will take some time.
Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log
C:\Users\Brendon>


i dont know that anyone knows what that means though...

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RELEVANCY SCORE 73.6

HI! My notebook has a 2-in-1 combo jack (headphones and mic in) and i recently bought a new external microphone with a 3.5mm jack, however when I try to use it with my notebook it acts like an audio-out device instead, and doesn't show up anwhere under my audio device management settings. How can I use this external mic without buying a splitter?

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RELEVANCY SCORE 72.8

I got a headphone plug stuck into my jack and i got it out but my internal speakers still will not work. and i dont know what to do

A:toshiba Broken headphone jack speakers wont work

Originally Posted by ThatboiiVic


I got a headphone plug stuck into my jack and i got it out but my internal speakers still will not work. and i dont know what to do



It's quite possible sufficient damage was done, either by the plug getting stuck or the work in removing it, that the contacts inside the jack have been forced into cutting the speakers circuits off as happens when plugging into it. From the number of Notebooks I've had to junk and take apart first I'd say the only real solution is a new motherboard or a new Notebook. If it were a Desktop one can disable the onboard audio system and get an Add-in Sound card. Or maybe try the USB type speakers.

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RELEVANCY SCORE 72.8

I got a headphone plug stuck into my jack and i got it out but my internal speakers still will not work. and i dont know what to do

A:toshiba Broken headphone jack speakers wont work

Originally Posted by ThatboiiVic


I got a headphone plug stuck into my jack and i got it out but my internal speakers still will not work. and i dont know what to do



It's quite possible sufficient damage was done, either by the plug getting stuck or the work in removing it, that the contacts inside the jack have been forced into cutting the speakers circuits off as happens when plugging into it. From the number of Notebooks I've had to junk and take apart first I'd say the only real solution is a new motherboard or a new Notebook. If it were a Desktop one can disable the onboard audio system and get an Add-in Sound card. Or maybe try the USB type speakers.

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RELEVANCY SCORE 72.8

Hi

Several weeks ago I bought the new HP Pavillion dv9574ea notebook and the HEADPHONE SOCKETS do not work - there are two. Only the speakers work. Even when I put a working set of headphones which are the right size, I cannot hear anything through the hearphones. The normal loud speakers however keep working, although they should switch off when the headphones are plugged in.

Please see the screenshot of the drivers active (in system 32 folder) and other details about the headphone socket.

Thank you for any help.
 

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RELEVANCY SCORE 72

I have an HP Pavilion dv2000 Notebook. All of sudden the speakers aren't working but I can get sound from headphones. I hear chirps from the speakers when I touch the Quickplay buttons but that's the only sound I can receive. Nothing is muted. Can anybody help me figure out what's going on? Thanks!!!
 

A:Solved: No Sound from HP Pavilion dv2000 Notebook but Headphone Jack Work

Could be a sticky headphone jack, try plugging in and removing the headphones a couple of times rapidly.
 

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RELEVANCY SCORE 71.2

Hello, Something is stuck inside my headphone jack (really no idea what, it looks like some amber colored resin) This caused no problems until i tried to stick my headphones in (because i didn't know there was something else inside)Now the little switch inside is activated and i can't use my normal speakers anymore. Pulling the thing out is not possible it really seems glued inside, i can remove small parts of it by scratching with a screwdriver but i see no way to remove it without a drill. I googled for ways to shut off the port so i can revert back to the normal speakers (i really don't care about losing the headphone jack, i normally only use speaker sound) It seems the installed realtek drivers allow no option to deactivate it. I tried reinstalling the realtek driver, changed registry option "EnableDynamicDevices" but didnt find the more promising "ForceDisableJD".  The Windows driver also didn't help and i didn't find any other drivers available for this notebook. The BIOS also didn't have any option for this (but maybe i'm just bad at finding it) Is there any way to disable the port on the software side or a way to disconnect the hardware? I have soldering equipment here. I really don't care for a clean solution anymore, just hoping for a way to get the sound. Thanks for your help. Edit: whoops almost forgot the essentials: this is a lenovo z510 with win7 64bit that was not pre-installed (bought without OS)

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RELEVANCY SCORE 70.4

Hey, so as the title says my Yoga 2 has some problems. Whenever I open or close my yoga it makes a snap/crack/pop sound, seems to be from the hinge. Anyone have any idea if the warranty would cover this? I just got this like the last week of August, so this is really upsetting. Also the headphone jack doesn't work at all, hasn't since the first time I tried it. It doesn't recognize that it is there (I've tried the device manager or whatnot, it is enabled just does not work). When I play music with the headphones in, the sound comes out of the speaker so it is super not working, ha. Any one have a solution? 
 
 
Moderator comment: Please don't post the same message(s) in multiple places as it splinters the discussion. Duplicate(s) removed.

A:Yoga 2:hinge making a cracking/popping noise and headphone jack doesn't work

I got this same problem too (not the headphone jack). But mine is not a yoga its an ideapad 100-15iby. I got the popping/cracking sound in the right hinge of the laptop. Is there any fix I can do for the laptop or is it not a problem at all. And BTW I used my notebook for 6 months and this problem started around in the 5th month. Reply ASAP!!

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RELEVANCY SCORE 70.4

 recently bought a Dell latitude E6420 i5-2520M 8GB and I am experiencing a very annoying issue with the speakers.
The sound coming from the speakers worked until I plugged in the headphones jack into the computer for the first time - when I unplugged the headphones internal speakers stop to work completely.
What I have tried so far with no success:

Uninstall and reinstall windows audio/sound drivers
Tried Realtek drivers
Disabled headphones
Recovery and reinstall Windows 10

What is strange is that every time I uninstall and reinstall the sound drivers the speakers start to work again until i plug the jack of the headphones and again speakers stop to work. Any Idea?
Please let me know what you need to know about my computer to better understand the problem and I will amend the question accordingly.
Thanks!

A:Dell latitude E6420 - plug headphone jack in stop internal speakers to work

I resolved installing windows native audio drivers
en.community.dell.com/.../20650645
Apparently, this is a known issue with the Realtek drivers on the Dell Latitude.

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RELEVANCY SCORE 68.4

Hello,
 
I just purchased a new notebook, and I have a bit of a problem. When I plug headphones into the side headphone jack, the sound quality is downright terrible. Very shortly I noticed that it didn't sound as good/decent as my older notebook.
 
The speakers seem to sound fine, well you know - as good as laptops can sound. 
 
Right now I have two notebooks side by side: 
a friends Samsung Series 3 (NP300E5C), with Windows 8 (upgraded from W7) / Microsoft High Definition audio
my Toshiba L50 Windows 8 / Realteck High Definition
 
I dont have my older notebook anymore, but I do remember it sounding better. Comparing this Toshiba to the Samsung (both sitting on the desk side-by-side), the Toshiba sounds a little better through the speakers, but there is no comparison with the headphone - The Samsung is pretty decent while the Toshiba makes me cry. 
 
Now granted, I'm not expecting a symphony, but if I cant solve this I'm going to have to sell the Toshiba.
 
I've tried uninstalling Realtek, but I couldn't get the sound to work.
Re-installing Realtek solved nothing
 
One thing I noticed, there is no 'headphone' icon in the device manager (Control Panel > Hardware & Sound > Sound / or simply right click the audio icon in the taskbar). Are the headphones not high definition or something?
screen capture: http://img580.imageshack.us/img580/7956/chm5.png
 
The above link show the speakers playing, when I actually... Read more

A:Unacceptable headphone jack sound quality - no headphone icon

Well, I just went to Realtek's official website and installed their audio driver - still no luck.
 

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RELEVANCY SCORE 67.6

Hello Eight Forums.

My trouble is the audio output through headphones - background is louder than foreground (especially in music - I often cannot hear the vocals at all; movies however are mostly fine, for reasons unknown to me; but generally, the sound is always different in some way).

I only have one pair of headphones to test it with. However these always worked fine with previous machines, and still do work fine with my iPhone 4. Although they are surely not the case, I cannot with confidence say that if it were a loudspeaker instead things wouldn't have been different.

So this is either a software or a hardware issue.

Software

My computer (details at the bottom) came with a SoundBlaster X-Fi MB3 equalizer program and RealTek High Def Audio drivers. I've uninstalled SoundBlaster hoping it would fix the issue (I didn't need an extra program like that anyway) but alas to no avail. Updating the RealTek drivers did no good still.

The only thing I haven't touched is the ghostly NVIDIA Virtual Audio Device (can it be the source of my trouble?) - I only first noticed it now when copy/pasting the Belarc data. I'll try and find out about it in the meanwhile.

Hardware

I wonder if it perhaps has something to do with my audio jack (laptop's brand new, but you can never know). I have what appears to be mic, headphone, S/PDIF and line in jacks... Is there a way to use the microphone or the line-in to test the headphones? To see if the headphone out is broken.

Any help appreci... Read more

A:Messed up headphone audio; want to check headphone jack

First, the "My System Specs" is where you fill in what you have.

Does the internal speakers on the laptop work? Is the audio OK on the internal speakers?

The SoundBlaster program(s) is a software enhancement to the basic audio chip (ReaklTek). Many PC's now come with some type of enhancement such as the SoundBlaster or in the case of HP PC's its "Beats Audio".

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RELEVANCY SCORE 66.4

  First time ive ever had this happen with any sort of electornics.....the headphone jack on a new pair of turtle beach headphones somehow got bent and before i realized the danger it broke off inside the output for the headphones on my AW 15 R3.   computer is less than a month away from the store....grrrrrrr   what are my options.....thanks....Tom Schuster

A:headphone jack broken off in headphone plug in

TOMMYSS,
If you purchased complete care from Dell you can call into Dell Alienware Support at 1 (877) 330-9732. If you did not you can possibly take it back to the store you purchased it from to see if they can help you. You can also try removing it yourself. Just make sure that it is unplugged before attempting to remove it.

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RELEVANCY SCORE 66.4

Standard headphone that fits iPhone and other laptops will not plug all the way into jack.  Audio continues to come from speakers.  I'm finding many others across boards that have this same issue.  HP says 3.5 will fit but it does not.

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RELEVANCY SCORE 66.4

Really need help, im a DJ and use this laptop for it!! My headphones only have sound coming from 1 side, ive tried reinstalling drivers etc and everything else ive read online.  I need this resolved ASAP so any help is appreciated. Thanks

A:Headphone jack only plays out 1 headphone (Right side)

Hi @chadhogan121 Welcome to the HP Support Community! I saw your post regarding the problems with sound only coming out on one side of the headphones. I will be happy to help you with that. Have you tried a different set of headphones to see if the same thing happens? This HP document No Sound from Speaker will show you how to use the built-in Windows troubleshooter. Give that a try.

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RELEVANCY SCORE 66

Alright, so here's the problem. I just recently got this computer and plugged it into the VGA port and the sound wouldn't work. I plugged Logitech External Speakers into it and the computer didn't even acknowledge that it was there. I plugged in Headphones to see if those worked and they didn't aswell. I asked the guy who I got the computer from and he said that it (sound) would work when plugged in using HDMI. So I did that and the sound does work, but only through the TV speakers. It still doesn't acknowledge the speakers or the headphone s when plugged in. So I wen t and grabbed some other speakers I had and tried those and It still didn't recognize the speaker. My question is: How Do I Get My Computer To Recognize My Speakers? Any help would be much appreiciated. 

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RELEVANCY SCORE 66

My speakers on my Yoga 2 Pro work fine.  Today, I plugged in headphones and only sound came through the right ear side.  I checked the headphones themselves with my phone and they worked fine.  I got earbuds out to test them.  The earbuds had sound only coming out on the left side.  Again, tested the earbuds with my phone and they worked fine.  It is the headphone jack in the Yoga Pro for sure.  Suggestions?  

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RELEVANCY SCORE 66

I have 2 problems.First I can not use my headphones, when I plugged them in to the headphones continue to play sound from built-in speakrs, and show that headphones are not connected (the headphones work with my phone, and old laptop).I had Install the latest audio driver, and the problem is the same as before.The second problem is that in device manager I have a uknown device "000eSMS/MMS" what driver I need to install for this device.I upload print screen from my device managerRegardsGulev

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RELEVANCY SCORE 64.8

I'd like to plug my speakers into the back speaker jack and headphones to the front jack. I can't do this and have both work at the same time. I have a cheapo Insight speaker with a volume puck that lets me plug a headphone jack but then the speakers turn off.

Seems to me with front panel and rear panel jacks I should be able to do this but so far, I'm stumped.

Any ideas?

A:How to configure headphone jack and speak jack together

Depends on the sound card you got. Realtek HD Audio Manager has a Device Advanced Settings option at top right, You can un-tick "Mute rear output ..." and see if it works.

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RELEVANCY SCORE 64.8

I purchased  a  3.5mm 4 Position TRRS Male to 2x 3 Position TRS Female Headset Splitter Adapter for my hyperx cloud headphones to plug into my XPS 15, except the microphone isn't working when its plugged in.
When I plug them in a window comes up 'which device did you plug in?' Mic in, Line in, Dell Devices (lists random unknown devices to me), Headphones/headset - headphones medium, external speakers - external speakers medium. Are these details correct? should something about the microphone come up also? I go to sound options, recording and it's still using the microphone in the laptop.
I tested the headphones on another laptop without the jack and the microphone on the headset is working great. So it's either the splitter isn't doing it's job... or something to do with the laptop, any ideas?

A:XPS 15 9560 Headphone jack function as a mic jack?

Well for your case, the headSET option would be correct, since that means a device that offers both headphones (audio out) and a mic -- but note that you do apparently also have a Mic In option, though this would prevent audio output to the headphones.  However, if selecting the headset option isn't working, the issue with the TRRS "standard" is that it isn't a standard. The industry never agreed on which pins would be used for which connectors (Ground, Mic, Left Audio, Right Audio).  I think Samsung did it one way and Apple did it another, for example, and this of course causes interoperability issues.  So if choosing "headset" isn't working, it's probably because the XPS is expecting Option A and your splitter is wired for Option B.Theoretically, given that the audio chipset allows the pins to be dynamically assigned to various purposes depending on the device that's plugged in, it MIGHT be possible to have a "Headset" and "Headset (Alternate Mode)" device option in order to accommodate both TRRS configurations, but I seem to recall one of the TRRS implementation differences being where the Ground pin was placed, and maybe that pin can't be reassigned simply via software, which might explain the absence of such an option. Sorry!

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RELEVANCY SCORE 64.8

Hi,

I am using a Tiny Media Notebook PIII, 700, Windows 98 SE. The computer is about four years old, and by now the headphone jack, which I use as my sound out port, is about fryed. The contacts have deteriated, and I can not replace the jack, as it is connected to the motherboard. Thus, aside from opting for a usb sound out, such as taking up the Soundblaster MP3+ option, I was wondering if I could reprogram the way in which sound is connected to external devices such as headphones. There are three jacks on the front of my computer: the headphone jack, the microphone jack and er I think it is a line out jack - the later jack which I have never used. Is there anyway I can swop/substitute the connection via the headphone jack say for the microphone jack or line out jack. Is there anyway I could do this?
 

A:Substituting the headphone jack with the microphone jack

No, afraid not. Each jack has it's own circuitry which provides for the needed resistance and other parameters. What you could do, if you got to the mobo itself, is to physically replace the jack but that's a major pain on a laptop.

You can try two things, one is to use alcohol and a Q-Tip to thoroughly clean the jack, then use a small bit of steel wool to sand inside with and then again with the alcohol and two, if the jack's worn too big for a tight connection, is to go to Radio Shack and buy a plug in adapter for that size jack. Some come with a slightly oversized male end and then you could plug into the female end and have a tight connection.
 

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RELEVANCY SCORE 59.2

My niece bought me a microphone/headphone combination for my pc, but after I put in a new motherboard and windows 10 the microphone plug doesn't work on my front of the case, but it will work on the one in the back. Problem is the green headphone can't be used because the speakers are plugged into the green plug slot. Is there an extension or something that I can plug into the green headphone jack and be able to reach the headphones plug on my speakers? I really don't feel like getting on my knees each time I want to use the headphones because I would have to unplug the pink for microphone and be able to reach the green headphones plug.

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RELEVANCY SCORE 58.8

Hey everybody,

I bought the headsets. They've got a microphone as well.

Now I've got three ports: pink, green and this colorless one.

My regular speakers go in the colorless port, while the headphone microphone goes into the pink one and the headset speakers.

The thing is speakers on the headsets, as well as my regular speakers worked, but the microphone on the headsets didn't, so I tried to fix the problem, and eventually did, that is the microphone works, but the speakers on the headsets don't !

However, by inserting the headphone's speakers into the colorless port (where my regular speakers are put), in that case the headphones work, but why don't they work when I pluck them in the green port? Previously, when the microphone didn't work, the headphone's speakers worked, but after I 'fixed' the microphone problem, the headphone's speakers stopped working.

Please help me, as this is of great importance, and I've been trying to fix this problem for several hours.
 

A:Headphone mic didn't work - now it does, but headphone speakers don't

That colorless port might be for input devices, that does not include headphones. I had the same problem with my audigy 2 zs, had to plug my headset into a speaker port, its really the only way to get them to work, unless you have front panel ports for headphones.
 

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RELEVANCY SCORE 58.4

my front headphone jack on my windows xp has gotten the tip of a headphone piece stuck in it how do i disable my front headphone jack

A:headphone jack

Hi and Welcome to TSF!

Have you tried to pull it out carefully?

Right click on speaker icon in task bar > Playback device s>right click on Headphones > click disable.

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