Over 1 million tech questions and answers.

Battery stop charging after Bios/OS upgrade

Q: Battery stop charging after Bios/OS upgrade

Hello guys,
I have a DELL XPS M1530, and I have 2 batteries.
last week I decided to try windows 7, and I took the chance and downloaded all the updated drivers, including the BIOS.

Once the computer was working OK, I noticed that my battery level only goes down. it was not charging with the AC power plugged. when the battery was at 0% I thought it was some problem with the battery, So I got my spare one... and happened exactly the same thing.

Now I look at the battery icon on the bottom right, and it says "0% available (Plugged in, not charging)"

do you have any ideia what is going on?

Thanks

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Battery stop charging after Bios/OS upgrade

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 71.6

I own a LEnovo z50-75 Amd FX7500 R7 version.After a year usage laptop just started stop randomly charging the battery. System say plugged in not charging. when i disconnect and reconnect the AC 80% chance to start again charging. Rarely system say AC isn't pluged in. I tried every fix wich is findable on google. I tried recalibrate battery too but when its stop charging, battery just going to 0% then turn off.If i try use my laptop with out battery usualy after an hour just turning off.If i start play games like CS:GO more chance to stop charging. Im not sure what is wrong there.......system? battery? AC?Heat?(AC after 30min of gaming is so hot)

Read other answers
RELEVANCY SCORE 70.8

I had my Toshiba Laptop stop charging to 80% and it was working fine, but now it doesn't change when I allow it to go below 50% and then set it to eco charge mode in the battery manager, it always go to full charge now, this seemed to have happened after I took out the battery to check on the call back warning on batteries but not sure as there were also updates loaded around that time..
Hope someone can help
Terrym

Read other answers
RELEVANCY SCORE 70

Hello guys,

I have laptop Asus UL30A for more than 2 years with windows 7 home edition. Everything worked fine, but suddenly on change occurred:

The battery charging stops exactly at 33%. It is stated that "33% available (plugged in, charging)", but it never exceeds this value. Since it is that "nice" value (exactly 1/3) I am convinced, that it is not hardware or battery error, but something with the operating system and drivers.

(I know that in windows 8 is software, which allows to not charge a battery fully in order to extend its lifetime, but I don't have such a software in my windows 7).

Does anybody have an advice for me, how can I charge my laptop fully please???

Thanks a lot in advance.

A:Battery charging stop at 33% on my Asus laptop with windows 7

Hi welcome to the forum
Do you know anyone that has the same laptop that you could try their battery. Sounds to me the battery is going bad. Two years on a battery is about the lifetime for it.

Read other 2 answers
RELEVANCY SCORE 70

  I don't know this problem comes from hardware or software (ex.Drivers) I rolled back to previous Nvidia driver, but it doesn't work. Is there anyone suffering from this too?

A:my V5-573G Battery charging repeats stop and charg...

Hi,Give this a try:http://www.wikihow.com/Fix-a-Laptop-that-is-not-Charging

Read other 1 answers
RELEVANCY SCORE 69.6

Hi,  When I updated the bios, the comptuer will now not charge the battery,  I've tried re-installing the acpi battery settings usign the various methods.   is there a way i can get an older version of the bios for a HP Probook 6460B so that the battery will charge again?  or if anybody knows of acpi  battery drivers that will work with latest version of the bios Thanks.

Read other answers
RELEVANCY SCORE 68.8

laptop : Dell XPS M1530

had it only for a year or less.

battery was fine until two days ago, plugged in, not charging , stuck at 4%.

did a LOT of research online, tried all the methods & combination of removing / reinstalling ,...etc. none worked.

read that if i flash bios then it should work. problem is that i can
not flash bios since battery is (perceived by the system) less than 10%
.

how to fix this ???

would system restore / restore to factory settings resolve this ?

please help . i'm quite sure the battery it self is fine and this is rather a software thingy.......
can't
be the power adapter, when I ran the diagnostics it is clear for the
adapter, and the system is working fine if the adapter alone is plugged
in, tried different wall outlets, no difference.
- the messages i get:
If only adapter plugged in : "The AC adapter and battery MUST be plugged in before the system bios can be flashed"

If adapter and battery plugged in : "Make sure the battery is more than 10% charged to flash bios"

..............please help !

A:plugged in not charging ? bios flash without battery ?

please advice, and please tell me how to flash my bios with out getting the msg of my battery being <10% !
thank u
 

Read other 45 answers
RELEVANCY SCORE 68.8

Hi, i've had my Yoga 3 (11 inch (windows 10)) version for around 18 months, and never had any issues with charging. Over the weekend (23/10/2016) I plugged in my charger, and nothing happened... this worried me, as the laptop only had 6% battery, and if it was a driver problem, this could be very tricky to fix on a dead laptop. My original thoughts were the cable has somehow broken (despite being in perfect condition), and eventually after moving the cable and carefully pushing it into the laptop even further it started to charge! I decided to see if there were new drivers available for my model, and "coincedentally" a new power management driver was released on 23/10/2016! I tried to install this driver, but as soon as the tool starts to run within a milisecond it closes itself.. So my questions are... 1) Do you think its hardware or driver issue?After messing with the lead, the laptop does charge if you bend the wire in a certain direction making me think it's a hardware issue.2) If its a driver issue, (which the driver update coincedence points to).. Can anyone help me install the driver? http://support.lenovo.com/fr/en/products/Laptops-and-netbooks/Yoga-Series/Yoga-3-1170/downloads/DS10... Any help on this would be greatly appreaciated. Thankscnagra

Read other answers
RELEVANCY SCORE 67.2

Hi, I've bought the Click Mini and have been setting it up for my personal use today. However I noticed the keyboard battery isn't charging. I have upgraded the bios to version 1.7. What I see now is that the Tablet is charged, which is good, but the keyboard is 'charging' according to windows, but it also only stays at 0%, thus not charging for real. I do also hear a high pitched noise coming from the keyboard when it is trying to charge. I have only tried to let it charge while it is in sleep mode so far. Any ideas on how to fix this?

Cheers

Edit: Another thing I want to add: When I first opened the box containing the laptop, I had to completely charge it first before use. It was not possible to start the laptop without charging it first.

A:Satellite Click Mini L9W-B - Keyboard battery not charging BIOS v1.7

ok, nevermind. I've left it charging overnight and it seems to be ok now.

The Keyboardbattery seems to be completely charged now

Read other 2 answers
RELEVANCY SCORE 67.2

Last week, it became apparent that the battery in my Dell Inspiron 6000 was not charging: The battery light flashes yellow intermittently while the computer is plugged in (both while it is on and while it is off), and flashes orange if I unplug the AC Adapter. Here is what I've done:

1. Checked the Dell Quickset Battery Metter -- all the fields (total battery charge, primary, and secondary) were grayed out)
2. Checked my Power Management settings. It's set to activate a low battery "text only" alarm at 10% and to go into hybernation at the critical battery charge of 3%.
3. Checked the Power Meter -- The total power remaining is "Unknown." Under the batteries available, it says "not present."
4. Pressed the status button on the battery -- all lights lit up.
5. Ran Dell Diagnostic Express Test -- got the "Error Code 0F00:136C - IDE device failed. Blank media or no media is present in optical drive."
6. Ran Dell Diagnostic Symptom Tree and chose the symptom "System will not run off battery" -- All tests passed.
7. Ran the Dell Diagnostic Custom Test for the battery and the sensors -- All tests passed.
8. Downloaded the Inspiron 6000 BIOSFlash A09 and tried to run it -- Got the message "AC Adapter and battery must be plugged in before the system BIOS can be flashed" over and over again.

I have removed the battery, replaced it, etc. I don't want to buy another battery if it's not necessary. And I do... Read more

A:Dell Inspiron 6000 Battery Charging/BIOS Issues

Read other 11 answers
RELEVANCY SCORE 60.8

i got old Dell latitude CPi A series laptop....Battery is dead. Does anyone have any idea if i can upgrad BIOS without battery????
 

A:bios upgrade without battery

If the machine will run with just the power adapter, Why not .Your main concern is that you have power completely through the flash cycle. You would not Flash bios without being plugged in anyway.
Right!
 

Read other 8 answers
RELEVANCY SCORE 60.4

Hi guysI have the Acer V7-582PG with WIN10how can i make the bios upgrade without the battery?

Read other answers
RELEVANCY SCORE 60.4

hello all,today i bought used SL410 with a dead  battery. Now when i want to upgrade bios, but upgrade software asks asks for fully charged battery.  ( !what a clever way  to avoid  possible problems.) i want to get around this problem, without buying extra battery. i don't have any more budget to  spare for new battery. OS: LinuxReason for upgrade bios: cpu upgrade oem to t9600, PS: CPU costs $16.99 , battery costs $56.99 and you guys s#ck at development. put a message like "you must  know what you're doing" and then let me proceed to what i want to do.  

Read other answers
RELEVANCY SCORE 60.4

Hi...

I am having a problem with my laptop computer. I figured out that my laptop, when being charged or using the Power Outlet, runs at 100% CPU at times, and slows me down when running and working on some open applications. At first I thought I had tons of spyware or even a virus, and even posted a Hijackthis file here. Nothing was found.
I figured out that my cpu runs at 100% when using the power outlet, or when my computer is chargnig. When I unplug the powercord and use the battery life, everything runs GREAT!!!!! my cpu drops to a normal 4-8% usage with multiple applications running. WEIRD huh? Can anyone relate to this ?? Is this and indication that my battery is going bad???? Can someone help me with this or suggest what is going on? I am running windows XP home edition, and have a compac presario 1500 series. Pent 4..

HELP!!!
 

A:CPU runs at 100% when charging laptop battery, when not charging its fine. HELP!!!

Read other 7 answers
RELEVANCY SCORE 59.2

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

Read other answers
RELEVANCY SCORE 59.2

For some time have received the error message regarding under power smart adaptor with newer replacement HP adaptor matching original.  Battery icon lists % charge & "not charging".  Battery tests good in HP Support Assistant battery check.  Power adaptor will power my older Pavillion laptop but not  the Envy with or without battery installed.  Battery charging LED does not light.  Have tried re-calibration by deleting Microsoft devices in Device Manager.  Envy will operate with and without battery while using Dell power adaptor. Computer repair shop says Smart adaptor produces 0 voltage (even though it powers Pavillion) and I need a new battery (even though diagnostic test indicates good). Help!!!

Read other answers
RELEVANCY SCORE 59.2

I've had my HP Envy laptop for about 3 months, and yesterday I noticed that when it was plugged in it wasn't charging (the battery icon says "plugged in, not charging"). I turned it off overnight, plugged in, and this morning the battery was fully charged. It only seems to not charge when it is turned on. I have tried removing the battery, turning on, deleting the ACPI-compliant control method battery, turning off, and turning back on again (as advised in other forum responses), but with no joy. At first I thought it could either be a battery issue, but the fact it fully charged overnight whilst off would lead me to believe it's not, and is probably a software / settings issue. Any ideas please, I've run out of google search ideas!!

A:HP Envy Battery Problems - not charging when on, charging fu...

Hello HowfenClaret, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I would encourage you to post your product number for your computer. I am linking an HP Support document below that will show you how to find your product number. As well, if you could indicate which operating system you are using. And whether your operating system is 32-bit or 64-bit as with this and the product number we can provide you with accurate information. How Do I Find My Model Number or Product Number?Which Windows operating system am I running?Is the Windows Version on My Computer 32-bit or 64-bit? Please re-post with the requested information and I would be happy to provide you with assistance. Thank you for posting on the HP Forums. Have a great day!

Read other 9 answers
RELEVANCY SCORE 59.2

Battary not charging showing plug in not charging , laop top was purchase in july 2015 from Vijay Sales mumbai chembur. Pl give some solution

Read other answers
RELEVANCY SCORE 59.2

After BIOS upgrade to v2.30 (from v2.24) on my x240 it's fan started to run non-stop on ~3k rpm while the machine is idle. Downgrading to v2.29 BIOS version solved the problem. Just FYI.

A:x240's fan does not stop after BIOS upgrade to v2....

I could also confirm that FAN rpms regulation is different than before. I performed also downgrade to bios v 2.29 and everything is as before. I hope lenovo will fix this in next bios release. David

Read other 8 answers
RELEVANCY SCORE 59.2

My son has a DFI NForce3 motherboard. He went to the DFI site and downloaded the bios upgrade using the winflash software. The system then started running memtest86+ (he did not tell it to.)

It went through a dozen passes -- no errors -- and now he can't get it to stop. He's tried pushing escape but its turning the test back on. He's tried the other tabs on memtest86+ (I can't remember the names) and memtest86+ restarts but he can't get back to Windows.

How can he turn the darn thing off? I'm not computer literate, but I did a little checking and I came across something that said to take memtest86+ out of the floppy drive or reset the boot order. His memtest86+ is not on a floppy or cd and he can't get the bios to come up to reset a boot order.

Any ideas how to get Windows to come back up?
 

A:bios upgrade, memtest86+ won't stop

We got it figured out. He rebooted his computer by pressing ESC. Then, as it was coming back on, he kept tapping the DEL key (the key to get into the DFI BIOS). From there, I'm not sure what tab, he disabled the memtest. Then, he rebooted and Windows came right up.
 

Read other 1 answers
RELEVANCY SCORE 58

Can someone help me with this problem? So I just received my brand new Dell Inspiron 15 3000 and the battery is not charging. It says it's "Plugged In, Charging" but it never goes up and stays at 0%. At first I thought I just need to plug it in for several hours but it's been 5 hours now and still the battery stays at 0%. I tried running the BIOS Diagnostics just to see if there are problems and there's none. The battery status says everything is running normally and the Battery State says it's Idle. I tried draining the flea power several times, removing and reattaching the battery, but to no avail. I'm getting really frustrated and I'm really close to throwing this laptop back to Dell. 
I read somewhere that I have to update the BIOS but it won't update unless the battery is charged at least 10%. Someone also suggested that Windows 8.1 is causing the problem. I haven't even started using this laptop and it's already giving me a *** ton of problems. Any help would be much appreciated! Thanks guys! :)

Read other answers
RELEVANCY SCORE 58

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

Read other 2 answers
RELEVANCY SCORE 58

HI , I'm have ing trouble with my HP Pavilion 15p077TX  Notebook (1yr 6 months old), its battery charge got stucked at 2% (nor further charge loss nither is it getting charged), I'm currently using it via my AC Adaptor and the irony is that I'm posting this from it in the same condition. Things i've tried so far:- Updating the bios (Current BIOS Version/Date : Insyde F.42, 18-03-2015) {I have a doubt about the bios version here cause when I tried to check the current bios its showed me this one and F.7 for Intel Processor, not sure If its the proble with this case.}- Uninstialling the ACPI -Compliant Control Method Battery andn then redetecting it- Updating the support assistant and running the battery check which gives an unknown 93 error (tried both VERSION:  8.2.8.25 and VERSION: 7.7.34.34 )- Unpluging the battery and the ac adapter and holding the power button for a whole minute-Tried HP Diagnostic Tools' Battery Check which took like 10-15 minutes and responded as no battery is pluged in. Right now I don't have much in my mind to try on this, If anyone knows anything please do share, that might me helpful.Thanks in Advance.Enigma 











Solved!
View Solution.

A:Battery check Unknown 93 status, Battery not charging, stuck...

Hey @EnigmaDimirti, Welcome to the forums. I'm here to help. I would strongly suggest Testing and Calibrating the Battery. Should that not solve the issue, I would suggest calling in for support to see about replacing the battery, as it should not be displaying "no battery is pluged in" when you run a battery check. Please use the following http://www.hp.com/contacthp and create a case for your issue and contact HP. If you live outside the US/Canada, please click the link below to get the contact information for your region.http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html If this helps, please hit that Thumbs Up, and Accept as Solution. Cheers,TechSurge.

Read other 4 answers
RELEVANCY SCORE 57.6

Hi. After upgrading BIOS to 2.12 the CPU frequency is locked to the lowest possible (disregarding BIOS settings). Plugging in the battery makes it work again.For the sake of prolonging my battery life I ususally run without it when safely docked at home.Anyone else experiencing this? I assume it's a bug?

A:Bios upgrade to 2.12 on T460p locks cpu frequency to lowest when running without battery

It sounds like a bug might have been fixed.  I would expect it to slow down if you had just a battery (no A/C) or just A/C (no battery).  The charhing circuity won't "cook" the battery.  It will stop charging when it is fully charged.

Read other 1 answers
RELEVANCY SCORE 57.2

Laptop will only charge to a max of 86%. Battery test indicates OK. After recalibrating batterythe max charge was reduced to 76%. Will a new battery solve this or could this be something more die?If new battery is necessary, can HP provide it or am I forced to go to 3rd party supplier?

Read other answers
RELEVANCY SCORE 57.2

HP g6-1b60us Notebook PCHere is the situation and symptoms. Battery not charging. Battery icon indicates battery being charged, but it sits at 5%. Have bought a replacement HP battery and that battery will not charge also (it sits at 50%, which I assume is the initial charge it came with). Run the HP Support Assistant and both batteries fail the test saying that cell 4 is bad (cells 1 to 3 have charge, but cell 4 has a 0 reading, even in the new battery). (Is there a problem accessing/charging cell 4?)When the battery is installed and the AC adaptor is unplugged, and the laptop is turned off, the battery charge LED shows a white LED (red/amber indicates that it is charging the battery); now the only time the LED goes out is when the battery is physically removed. Before the problem began, the battery charge LED would be off when the battery was installed and the charger was not being used. Now the battery charge LED goes off only when the battery is physically removed.What I have tried:Cleaned the contacts.Bought a new HP battery.Tried the complete discharge method of turning the laptop off, removing the power cord and battery and holding the power on key for over 30 seconds.Have done safe restarts.Reset to HP recommended settings.Suggestions/recommendations?

Read other answers
RELEVANCY SCORE 57.2

I have an older SL510 laptop, which has been working very well. But recently the battery power was continuing to diminish until recently, it stopped holding a charge altogether. At this stage, the orange battery indicator started to blink continuously at a rapid rate. I am still able to power up the laptop with my power cord connected. Purchased a new battery to replace the old and assumed light would go to green after charging. Unfortunately, after several hours connected to the charger, the battery light continues its constant orange blinking. Went through the process of uninstalling the ACPI file as noted in another post. Followed these steps:1. Disconnect AC2. Shut down3. Remove battery4. Connect AC5. Startup6. Under the Batteries category, right-click all of Microsoft's ACPI Compliant Control Method Battery, and select Uninstall (note that it is all right if you only have one).7. Shutdown8. Disconnect AC9. Insert battery10. Connect AC11. Restart your computerAfter completed this process, battery light continues to blink rapidly and battery doesn't seem to want to charge, or provide any indication that battery is inserted in computer. This happens whether I'm using either of the 2-power adapters I have for this laptop.What can I do to get this fixed??? Thank you in advance for any assistence provided!!!

Read other answers
RELEVANCY SCORE 57.2

I am becoming more and more concerned about my laptop's battery each and every passing day. When I check the bottom right of my computer screen to check if my computer battery is completely charged, it says "0% available (plugged in, not charging)". I have had to buy two new batteries because of the same thing and they also read "0% available (plugged in, not charging)". When I unplug my laptop from the power source, it turns off automatically. I cannot even bother calling Dell to check this issue for me because I bought this computer off the street for $35.

My question in general is how do I get this problem fixed and how do I keep an eye on how my laptop computer charges correctly (or not)???

A:General Question about laptop battery charging AND 0% battery

Some reading and testing for you

Why is my Laptop battery not charging? – Drivers.com updates

Laptop Battery Not Charging | PCWorld

https://www.youtube.com/watch?v=XcDvp2A7Fss

The common method is:
- Create a System restore point
- Uninstall (Under the Batteries category in Device Manager) the Microsoft ACPI Compliant Control Method Battery.
- WARNING: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
- click Scan for hardware changes

Read other 1 answers
RELEVANCY SCORE 57.2

I have just replaced my CMOS/BIOS battery today, as , I have faced some critical problem regarding regular BIOS date/time reset after system shutdown. But I want to know how do i recognize, that my new batter is totally ok or functional.

Battery Meter gadget shows that "battery Not charging"
Is it a gadget problem?

Is there any method available so that I can track that my new installed CMOS battery in PC is working fine?

Please help me.

A:Battery Meter shows CMOS battery not charging

The battery you have replaced is solely there to maintain the clock and other BIOS settings (if you have changed them from their defaults). It will not prevent you from booting your system if it is dead/missing; all it means is that you will have to enter the BIOS each time and make the correct settings and time. This battery is not rechargeable.

Do you still have to enter the correct time, or is the BIOS maintaining this now you've changed the battery?

Read other 5 answers
RELEVANCY SCORE 56.8

Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

Read other answers
RELEVANCY SCORE 56.8

Client's relatively new Yoga 500 is exhibiting a weird problem in Windows 10 anniversary edition. The battery is currently at 47% but keeps flickering between charging and not charging. The icon changes every second, possibly faster. Tried swapping power supplies so it's not that. When first reported, the battery was at 40% but then got to 47% during a reboot. The battery on the Yoga 500 is internal so not possible to try swapping batteries. Any ideas or suggestions?

Read other answers
RELEVANCY SCORE 56.8

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

Read other 8 answers
RELEVANCY SCORE 56.8

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

Read other 2 answers
RELEVANCY SCORE 56

I was notified of the battery recall and removed the battery to get its serial number.  After putting the battery back in it will no longer charge.  The light next to the power cord plug in also is no longer lit even with the power cord in.  I ensured the powere cord was properly pluged in.  Everything was fine pior to removing it and putting it back in.  Very strange.  Is there something that has to be done once a battery is taken out and put back it?

Read other answers
RELEVANCY SCORE 56

For a few months now, at some point my battery would indicate nn% (plugged in, not charging) and would maintain that charge as long as it was plugged in. Running on the battery, the charge would eventually diminish and in order to get the battery to charge again, I have gone through to process of uninstalling the ACPI Compliant Control Method Battery in Device Manager. Usually within 24 hours, things would revert back to plugged in, not charging. However, that is no longer remedying the problem. (When this was an issue the indicator light next to where the AC Adaptor plugs in would flash blue. Also, I upgraded from Win 8.1 to 10 a few weeks ago, but this issue has been occurring for a few months now). Now the battery reads 2% (plugged in, not charging) and when I use the HP Support Assistant to check the battery, I get the message ?HP Battery Check was unable to access the battery?. I have performed a hard reset, reset the BIOS, and updated the BIOS, all to no avail. If I unplug the adaptor, the computer shuts off. Any suggestions for additional fixes? I have seen one additional suggestion to do a system recovery but I have not yet made a recovery disk for win 10 (I do have one for the win 8.1), and would it make any difference anyway since the plugged in, not charging problem was occurring under win 8.1?

Read other answers
RELEVANCY SCORE 56

For quite some time now i am having a problem with my battery not charging.
My laptop model is "DELL INSPIRON 15R SE 7520" running "Windows 8.1".
Sometimes when i Switch ON my laptop i receive an error saying "WARNING: The battery cannot be identified. The system will be unable to charge this battery.Strike the F1 key to continue, F2 to run setup utility."And when i press F1 computer starts normally but it doesn't take the charge from the adapter.
And sometimes it would just start normally without any warning. It accepts the charging and everything goes well.
THINGS I HAVE TRIED:

Purchased a new battery "DELL ORIGINAL 6 CELL Li-Ion Battery".(old one was a 4 CELL battery).
Tried using 2-3 different adapters of the same model but no luck.
Tried using 2-3 different batteries(all 6 CELL as no 4 CELL battery is available in the market nearby). This too didn't work.
Tried removing the battery and using computer with only power adapter connected. Doesn't give any message and worked properly.
Tried using laptop with only battery having some charge in it. Gives the warning on startup. And won't charge if adapter is connected(shows plugged in,not charging).
Tried updating the BIOS driver.
Running hardware diagnostics when receiving the warning at startup gives:Error Code- 2000-0132Validation- 115087Msg: Battery- The battery is reaching end of its usable life.
Running hardware diagnostics when no warning appears at startup give:Al... Read more

A:BATTERY CHARGING PROBLEM (BATTERY NOT IDENTIFIED)

If you've tried multiple adapters and batteries to no effect, the only thing left is that the mainboard is bad.

Read other 2 answers
RELEVANCY SCORE 56

I know that a battery not holding a charge can sometimes be a motherboard problem, I don't want to spend the extra $50 on a new battery if it is the motherboard. Is there any way to decipher which one is the culprit.
 

A:Motherboard not charging battery or battery dead

Batteries are consumables... They should always be changed first if a charging problem appears
 

Read other 1 answers
RELEVANCY SCORE 56

Hi, I have read many people have similar issues for other models other than my Thinkpad x240 20AL but removing the battery won't solve my problem. It is plugged in, it says plugged in but battery is not charging (none of the two batteries this laptop has). I have gone to Driver Manager and uninstalled the 3 Microsoft drivers under battery section. After restarting or scanning for new hardware these drivers appear again and the problem is not solved. I have restarted de computer. Problem not solved I have removed the batter and put it back. Problem not solved. After one night, I switched on the laptop and one of the battery has charged. Right now it says plugged in, charging and it shows already 100% although it keeps charging. The other battery still shows 98% not charging.. I believe this must be a software issue, some power management that prevents the laptop from charging the battery. But where is that software and how to configure it or remove it? I have looked for Lenovo Power Management and similar and it is not installed on my laptop. Anybody knows what I am talking about?

A:x240 - battery - plugged battery not charging

I have a very similar problem, how was yours fixed in the end?Someone please help, very frustrating!

Read other 3 answers
RELEVANCY SCORE 56

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

Read other 1 answers
RELEVANCY SCORE 54

Hi! i have an Hp eliteBook 8560p and when the battery is plug it shows me this thing Battery #1:1% available(plugged in,not charging) Battery #2:Not present what are my to do to resolve this?please help

A:Battery #1:1% available(plugged in,not charging) Battery #2:...

How old is the battery? You do not have a Battery #2 more than likely. That would be the optional modular battery not the regular main battery. 

Read other 2 answers
RELEVANCY SCORE 53.2

My Dell inspiron 3542 laptop had a very good battery life(>6 hours), but today morning it showed an error message saying  "Battery has experienced permanent failure and needs to be replaced." I updated the BIOS from A3 to A10, but it didn't help! The PC starts only if its plugged in and the battery charge is constant at 82%. What should I do?

A:Battery not charging, message says "Battery has experienced permanent failure"

Hello SHUBHAMSINGH.ARARIA,
It's quite possible your battery did suffer a failure; the Lithium-Ion chemical reaction may (which produces electricity) have finally broken down.
First thing to try is to run Dell's diagnostics. When you first power it on, press F2 to run the ePSA Diagnostics & see if any failures occurred.
Have you tried powering the laptop on with the power cord and battery, then once it's loaded removing the power cord to see if it stays on?
Another thing to try: remove the power cord & battery from the laptop, then hold the power button down for about 10 seconds. Then reconnect the power cord, power it on, then reconnect the battery.
From here, once it's on, you can try removing the battery again to see if it stays powered on or leave the cord connected to see if the battery begins charging.

Hope this helps!

Read other 1 answers
RELEVANCY SCORE 52.4

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

A:got the windows 10 free upgrade and used the dell diagnostics tool to upgrade driver and bios everything worked fine until the update of the bios!!!!

I called dell they told me in not so many words my motherboard was Fried and they would not replace it.

Dell just saying it's a "possibility" the motherboard might need to be replace. No one can tell you that motherboard is definite "Fried" without first looking at the system.
What is the system model number and version of windows before upgrading to windows 10? Example: Dell Inspiron 3543, windows 10
You're able to boot into BIOS(F2 key) and diagnostic (F12 key) ?
1. Power off computer
2. Power on computer, quickly start tapping F2 key ( BIOS) or F12 key( BIOS) continuously

Read other 3 answers
RELEVANCY SCORE 52.4

once the update started it rained go maybe 15 seconds and just shut my computer off entertainment a bloatware screen say that the software ran in to an error and it would restart itself. I let the computer along for over an hour and finally restarted the system muse us in the power button.  once I went to restart the system I only got a blackberry screen my computer is out of warranty and your dell bios update killed my motherboard I called dell they told me in not so many words my motherboard was Fried and they would not replace it.  If I gave some on software I wrote and they installed it and it had no warning it would fry the I computer thatbwould be data to someone's personal property... DELL is this how you value your customers?

Read other answers
RELEVANCY SCORE 51.2

I just received my mini 10 yesterday and I thought all was well. HA! I only had 4GB of my 16GB formated but no big deal thanks to your forum I managed to fix that. I used it all last night liking this little machine. Last night I turned it off plugged it in and went to bed only to find this morning that it didn't charge? Whats up with that? Has anyone had this problem? When the mini is on it shows that it is running off AC power and battery charging (1%). However this number never changes. It doesn't charge. I tried simple things like removing the battery and putting it back in but no luck. I think I'm just going to return this one and give up on the mini because I'm afraid of future issues. I am running on the factory installed Ubuntu. If anyone has any suggestions or fixes before I send this back I appreciate it.

A:battery not charging

Those stupid HP batteries are half the cost of the mini and they die easily.

Overheat is the usual killer!

Go to device manager and double click on (batteries)

find the battery and click it

then right click it and uninstall

Shutdown mini

Remove power adapter then battery

reinsert battery then adapter

Turn on mini

wait a few if the battery icon does not show in system tray then

right click computer goto properties

click on (Action)

click (scan for hardware changes)

it should then find the battery

see if its charginng, if not reboot

Good luck

Brooklyn..

BTW dont leave the mini plugged in and sitting ontop of blankets or pillows.

Read other 1 answers
RELEVANCY SCORE 51.2

Recently my laptop giving me issue related battery. Now when i plug-in AC means charger laptop works fine.But if i insert battery and than apply charger laptop woun't turn On.if i remove charger and turn on laptop on battery it works fine. Now whats the issue either it's hardware or software issue.Kindly help me!  Laptop Specs: Mode;:HP Pavilion dv6 7043clWindows:10 64-bit Its almost 3.5 years old.

Read other answers