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Lenovo ThinkPad X270 fingerprint on Linux

Q: Lenovo ThinkPad X270 fingerprint on Linux

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RELEVANCY SCORE 200
Preferred Solution: Lenovo ThinkPad X270 fingerprint on Linux

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RELEVANCY SCORE 132.4

Hello, is there possibility to setup fingerprint reader on Linux, particulary on latest Fedora Linux? Thanks a lot!Jindra

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RELEVANCY SCORE 86.4

HiI recently applied the Windows 10 April update to my x270. Everything worked okay however Windows Hello and the fingerprint reader no longer work. I have checked the Biometric settings in device manager and the Synaptics WBDI (SGX enabled) device is showing the following status"This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful". I have checked everything is enabled in the Bios and also uninstalled and resinstalled the device from Lenovo. Has anyone else experienced this issue. Is it a driver incompatability with updated windows 10?Is there an updated driver somewhere please? Thanks in advance 

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RELEVANCY SCORE 84.8

A couple of days back, after a windows update, the fingerprint scanner on my Thinkpad X270 has stopped working.  Initially, in Device Manager, it displayed the following:  "This device cannot start (Code 10)" But after I tried to update the drivers, it now displays: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31){Operation Failed}The requested operation was unsuccessful." Any ideas what I can do to fix it? It's as if it just suddenly stopped working overnight.

A:Thinkpad X270 - Synaptics WBDI Fingerprint Scanner Stopped Working

Did you see the below thread? https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...  





If a post answers your question, please mark it as an?Accepted Solution?!TP 25 Retro, W510 850 EVO, A30pRetired 385D, A20p, A21p

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RELEVANCY SCORE 82.8

Hello, We have a problem with 2 laptops (ThinkPad X270) that "freeze" on the LENOVO logo when using Lenovo Ultra Dock with monitor Dell UZ2715H.Display Dell is plugged by Display port ports and one USB 3.0 (9 pin - used for display integrated webcam) connected to ThinkPad dock.When notebook turned ON with connected USB 3.0, computer freeze on LENOVO logo (To interrupt normal startup, press Enter) and work only when USB 3.0 disconected, or turned OFF and again Turned ON. Firmware on Dock is 2.33.000 Any suggestion? 

A:Lenovo ThinkPad Ultra (Pro) Dock + ThinkPad X270 (20K6) + Dell UZ2715H

I am just going to guess that computer is trying to boot via USB, so you might try changing the boot order in the BIOS so that Windows Boot Manager or the HD is first.  

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RELEVANCY SCORE 78.8

Hello , I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up. So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ? thanks for your information. regards, lionel  

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RELEVANCY SCORE 78

I have recently bought a Thinkpad X1 Exteme and it is running Pop!_OS 18.10. I was hoping the find a linux driver for the finger print reader. Lenovo only seems to have w\Windows drivers listed. Is there any plan to release Linux drivers by any chance? Or third party drivers that may work? Thanks

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RELEVANCY SCORE 77.2

i forgot password for setup BIOS when scan fingerprint it's matching, but after i don't know password. i don't understand Windows Password and Power on password the same or no?i need to use this my laptop becuase i have my finaly project.please help me. Serial Number: PC0MKJP0Machine Type Model: 20HM000ETH 

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RELEVANCY SCORE 77.2

First decent review of the X270. All looking good.Lenovo ThinkPad X270 Review by MobileTechReviewhttps://youtu.be/PxGL1vIX_dw"Lisa Gade reviews the Lenovo ThinkPad X270, the refresh of Lenovo?s smallest traditional business laptop. The X270 replaces the X260 in Lenovo?s 12.5? Ultrabook lineup, and it?s been refreshed with Intel 7th generation Kaby Lake dual core, 15 watt CPUs and Intel HD 620 graphics. It gains a USB-C port and for a portable this small, it packs a lot of ports including Ethernet, HDMI and a dock connector. The 2.9 lb. /1.3kg notebook has Lenovo?s usual excellent backlit keyboard, an MS Precision trackpad, optional LTE 4G and a fingerprint scanner.The Bridge battery system is back with an internal 23 WHr battery and your choice of 3 removable batteries, the largest of which is 72 WHr and allows for extremely long runtimes. The machine is available with a 1366 x 768 TN panel or a 1920 x 1080 IPS display (both are matte and non-touch). Pricing starts around $800, depending on current Lenovo specials."

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RELEVANCY SCORE 70.4

The fingerprint scan function stopped working yesterday for my computer. I googled for a solution and I found one I tried to follow it. One of the steps was to update the bios and I did and it worked for one hour or so and then stopped working again. I couldn't do the other steps at all since I don't have anything software called Lenovo fingerprint manager pro on my computer and I can't find it anywhere online for Windows 10 either. Does anyone else has the same problem as me? 

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RELEVANCY SCORE 70.4

I've been having trouble with the fingerprint sensor on my Lenovo ThinkPad X1 Yoga laptop (type 20FR) for the last week. It is now completely unresponsive after working just fine for months. In device manager it says "This device cannot start (Code 10)." I've tried disabling/enabling the device form device manager, uninstalling/re-installing the drivers, and wiping stored fingerprints from the BIOS settings. After wiping the fingerprints from BIOS settings and re-programming the fingerprint sensor from the Windows Hello settings menu, it worked for a day, but then the issue with the finger print sensor crashing returned. What do I do?

























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RELEVANCY SCORE 70.4

The fingerprint sensor doesn't work. I tried installing the drivers for it, but then, I try to enroll my fingerprint, and, well, let the pictures do the talking. The sensor doesn't even show up in Device Manager. Any help would be nice.Error

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RELEVANCY SCORE 68.4

Can I install Ubuntu on my Lenovo ThinkPad Yoga 370

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RELEVANCY SCORE 67.2

Hi Everyone,is there any option to install nvidia quadro linux drivers ? I install fedora and the graphics are not work fine.

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RELEVANCY SCORE 64.8

Hello, I have an x270 and when searching for drivers on the lenovo driver page, I cannot locate a fingerprint sensor driver at all. Can anyone point me to this driver? There is a common driver which is for all previous x series, does not include x270.  Here are the hardware ID for the two missing devices: I believe this is a synaptics fingerprint driverUSB\VID_138A&PID_0097&REV_0164I believe this is an Intel Driver:ACPI\VEN_INT&DEV_0E0C


























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RELEVANCY SCORE 63.6

Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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RELEVANCY SCORE 63.2

I had x270 with windows 10 64 bit,  The fingerprint sign-in option greyed out and can't enroll fingure. I had tried with below option in registry but no luck, can I one guide me on this issue. [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System]"AllowDomainPINLogon"=dword:00000001 

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RELEVANCY SCORE 60

Hi, I am thinking to buy a thinkpad x270 with 3 yrs IWS because I am traveling a lot to China and Hong Kong.I am wondering how do I get the IWS when I place my order on line and if the IWS will be accepted in China and Hong Kong. Thanks.

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RELEVANCY SCORE 59.6

Hi everyone, I dont understand why but my thinkpad X270 won't pass the Lenovo start screen if he are in the docking station with the usb from the lenovo monitor LT2323zwc who are connected to it.  When i remove the usb cable of the monitore, the laptop boot normaly ... The usb of the monitor are for use the usb 4 usb port who are on the monitor. I have try to update bios and everything but nothing change.  

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RELEVANCY SCORE 59.6

It seems that Lenovo has released today first infos of upcoming models including X270: http://www.anandtech.com/show/10940/lenovo-updates-the-thinkpad-lineup-new-models-welcome-changes I have been postponing laptop purchase because I want one with QHD or better resolution, thunderbolt3 and ability to charge with standard USB type-C charger. Now it seems that for some reason that I cannot understand Lenovo has still decided not to include QHD or QHD+ resolutions to quite many of the upcoming models, including X270, Yoga 370, Thinkpad 13 and T470. It is now already 4.5 years ago from the moment when Apple Released Macbook Pro retina with QHD equivalent resolution. In addition some of the articles claim that the new USB type-C port in X270 will NOT have thunderbolt3 availability. And it is like 5.5 years since Apple included thunderbolt. I really think we should start noise from this. If there will not be a serious portable workstation like X270 with QHD or better resolution and enough USB-slots (at least 3+1) and thunderbolt support I am seriously considering to switch away from Lenovo (e.g. Dell XPS 13). I know that some people prefer FullHD (e.g. for longer battery life) so there could be an option for both. I want QHD because 1. If you want to have two web browsers side by side without horizontal scroll bars you will need minimun QHD, 2. Because you can actually start to see details in pdf books without zooming 3. Because you can have large amou... Read more

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RELEVANCY SCORE 59.6

Hello ,
 
I just bought a lenovo Thinkpad X270 with a 256GB SSD M2 PCle-NVMe hard disk . they were supposed to upgrade it to 512GB SSD M2 PCle- NVMe but they didn't have time to do it before i had to pick it up.
 
So now what can i do ? 256GB is too small, can i install a second SSD disk on the lenovo X270 or should i change the original one to a bigger one ? But in this case how to do with the windows 10 which is pre install in it ?
 
thanks for your information.
 
regards,
 
lionel  
 
Moderator edit: Added detail to subject

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RELEVANCY SCORE 59.6

Dear forum members. I just  bought thinkpad x270. This laptop came with 256 gb m.2 SSD. I would like to upgrade it to 2 tb 2.5 sata SSD. I have bought a different ssd cable with proper connector for sata ssd. However simply replacing m.2 ssd with sata did not work. After turning the laptop on I am getting the message 2100 error initializing main sata ssd. Sorry, it is not exact error, I don't remember exactly, however something similar.  I would like to find, first of all, is it possible to install the 2.5 sata ssd to Thinkpad x270, if yes, do I need to change any BIOS settings?  Would anyone just let me know, how I can install the 2.5 sata ssd into this laptop and if it is all possible? Any info would be greatly appreciated!

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RELEVANCY SCORE 59.6

Does the X270  laptop support 2 External Monitors?  HDMI and VGA?

A:X270 Laptop (ThinkPad)

Welcome to the CommunityYes. The quote from the laptop specification:"supports external digital monitor via HDMI or USB Type-C;supports three independent displays;"

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RELEVANCY SCORE 59.6

Hi I am hoping others have experienced the same issue.  I have a brand new x270 running windows 7 64bit. I have installed Sophos encryption which uses bitlocker. When I tried to encrypt the SSD a message popped up and said TPM was not available. I rebooted the system and checked the TPM version in the BIOS it was set to 2.0 so changed to 1.2, logged back into windows and the encryption completed successfully.  However the problem i now have is every time i boot up i am asked to to provide the retrieval codes to get back into Windows. I believe the issue is with the TPM chip holding the first attempt in its memory. How do I clear it though?? From within bitlocker management in control panel I can clear tpm but it asks for a password. I have never supplied one !!!!.  If i reboot the laptop and again check the settings in the BIOS there is an option to Clear TPM with the option "Enter" but when selected it appears not to do anything. Has anyone had this issue or know how to get around it please. At the monent I have had to suspend bitlocker until resolved. Thanks in advance   

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RELEVANCY SCORE 58.8

I need some help. My company is currently still running Windows 7, and we're unable to push it out via SCCM to the new ThinkPad x270s. However, we can install Windows 10 but have not migrated yet. Any thoughts?

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RELEVANCY SCORE 58.8

Trying to set up a multiple montiors (Dell U2415s) via MST. The X270 has an HDMI out and I have now bought 2 different active HDMI to DP 1.2 adapters to set up multi stream. No Luck. Any insight?

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RELEVANCY SCORE 58.8

Just purhcased the Thinkpad X270 and really loves it! However I can't find the shortcut key to turn off LCD display. Some previous Thinkpad user suggestion like FN+F3 , FN+F7 didn't work in this laptop. I know there are some 3rd party EXE tools could turn the screen off however I don't want to rely on them because of security. Anyone know the magic key combo for X270? Thanks!

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RELEVANCY SCORE 58.8

This is the specification of ThinkPad X270 platform:http://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X270/ThinkPad_X270_Platform_Specificatio... My question is the platform can upgrade the ram to 16GB max / 2400MHz DDR4, which it seems maximum upgrade according to the pdf. However, in crucial websitehttp://www.crucial.com/usa/en/compatible-upgrade-for/Lenovo/thinkpad-x270 it tells I can upgrade the ram to 16gb / 2666MHz DDR4, and I'm really confused if it is compatible with x270 or not.

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RELEVANCY SCORE 58.8

Hai, i recently bought a thinkpad x270 with machine type 20K5, and want to upgrade from 256GB to 500GB or 1TBso in my environment, there are two scenarios that can be done,1. moved my old SATA SSD from my X230 to my X2702. buy a 1TB NVMe PCIe SSD. My thinkpad x270 comes with a Samsung SSD PM961 NVMe PCIe M.2 256GB scenario 1 issue: bought a connector to change the NVMe connector to a SATA HDD Cable, which i already bought from ebay (https://goo.gl/ZqBcpi) but it didn't work, it's showing error 2100, which from the user guide stated that the HDD is broken. i'm contacting the seller for this. since the SATA SSD are working fine in my X230 Thinkpad. scenario no. 2 issue: then i was thinking, what if i upgrade the SSD with the same NVMe PCIe M.2? so i've listed a compatible NVMe PCIe SSD with 1TB storage:- 1024G,M.2,2280,PCIe3x4,SAM,OPAL 00UP438- 1T,M.2,2280,PCIe3x4,SAMSG,OPAL 00UP462- SSD,1T M.2 PCIe OPAL 2.0 00UP704- 1TB, M.2, 2280, PCIe 3x4, TOS, OPAL 00UP648- 1024G, M.2, 2280, PCIe3x4, SAM, OPAL 00UP492  For 2nd scenario, i've checked the price in online, and as it turns out, so very expensive,and i got confused along the way, since the PCIe, NVMe, SATA, SSD, has so many specification requirements so if i were to upgrade my SSD now, i need to find Samsung SSD PM961 NVMe PCIe M.2 1TB -- this is the best replacement part for scenario no. 2.but since the price is way more expensive, it's like having a new laptop just to upgrade. so searche... Read more

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RELEVANCY SCORE 58.8

HiI am trying to build an x270 from a bootable ISO. I click Custom install but get no drives found at the "where do you want to install windows" stage. The full message is "load driver to provide a mass storage driver for installation" I guess this is due to the SSD driver missing but not sure how to find the correct driver, whether or not I need to inject it into the ISO, or even how to do it. Anyone done this before please!!! Thanks

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RELEVANCY SCORE 58.8

It started when the Numbers  1-4 wouldnt type (I only was able to type it with the on screen keyboard)About maybe a month or so later, when I press certain letters, it dual types a number as well or an apostrophe. and the one through four still doesn't work so the g4 only appears when I press g Examples:g4, '0, h7, G$, H&,")th7roug4h7 th7oug4h7t indig4o anyth7ing4 I thought that I would just have to replace the keyboard when I saw the numbers not working but then the letters were acting weird too so not sure if this is an issue to replace the keyboard or something to do with the drive.I also havent spilled anything on this laptop and I've cleaned the keyboard. Any help is appreciated~ 

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RELEVANCY SCORE 58.8

My x270 will not start and has been giving me a tone code with a blank screen.  I tried using the Lenovo diagnostic app but it appears to be broken. I uploaded a video of the tone code.

A:What is this tone code? X270 Thinkpad.

Hello and welcome,
 
I played your video for the app on my S7.  Result below
 
I can't guarantee it "heard" things correctly, although it responded immediately.  Please give the app another try on your phone.
 
Z.
 

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RELEVANCY SCORE 58.8

Hello, My x270 (20K6) has a broken motherboard.  I have found one on ebay (20HM). My 20K6 has the Sierra EM7455 Card which works great.  Does anyone know if the 20HM is also compatible (whitelist, etc) with this card? Having a very difficult time answering this question using the lenovo websites.  It looks like they are recommending the Fibocom L831-EAU.  Thanks for any light anyone can shed - appreciated.

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RELEVANCY SCORE 58.8

Hai, i recently bought a thinkpad x270 with machine type 20K5, and want to upgrade from 256GB to 500GB or 1TBso in my environment, there are two scenarios that can be done,1. moved my old SATA SSD from my X230 to my X2702. buy a 1TB NVMe PCIe SSD. My thinkpad x270 comes with a Samsung SSD PM961 NVMe PCIe M.2 256GB scenario 1 issue: bought a connector to change the NVMe connector to a SATA HDD Cable, which i already bought from ebay (https://goo.gl/ZqBcpi) but it didn't work, it's showing error 2100, which from the user guide stated that the HDD is broken. i'm contacting the seller for this. since the SATA SSD are working fine in my X230 Thinkpad. scenario no. 2 issue: then i was thinking, what if i upgrade the SSD with the same NVMe PCIe M.2? so i've listed a compatible NVMe PCIe SSD with 1TB storage:- 1024G,M.2,2280,PCIe3x4,SAM,OPAL 00UP438- 1T,M.2,2280,PCIe3x4,SAMSG,OPAL 00UP462- SSD,1T M.2 PCIe OPAL 2.0 00UP704- 1TB, M.2, 2280, PCIe 3x4, TOS, OPAL 00UP648- 1024G, M.2, 2280, PCIe3x4, SAM, OPAL 00UP492  For 2nd scenario, i've checked the price in online, and as it turns out, so very expensive,and i got confused along the way, since the PCIe, NVMe, SATA, SSD, has so many specification requirements so if i were to upgrade my SSD now, i need to find Samsung SSD PM961 NVMe PCIe M.2 1TB -- this is the best replacement part for scenario no. 2.but since the price is way more expensive, it's like having a new laptop just to upgrade. so searche... Read more

A:X270 Thinkpad (20K5) SSD Upgrade

A lot depends on what you do with the machine.  An SSD is much faster than a spinning drive, and the biggest improvement comes on startup and shut-down where lots of little files are read and written.  (eliminates latency due to spinning time) When you are reading or writing big files, the SSD is still faster, but the difference is less.  3X4 is certainly faster than 3X2, but you will hardly notice it with little files (like startup).  The difference is greater when moving a lot of data in large files.  If you are loading data to or from the Internet, the difference will be much less because the network throughput is more likely to be the bottleneck.  Most SSDs work.  I have used ADATA drives, but not that one.  When buying non-lenovo parts, always confirm the seller's return policy.  
 
One more thing.  When a spinning drive fails, it usually dies slowly.  You have warning signs, like read errors, timeouts, etc.  You have a chance to get most of your data off.  SSDs usually die all at once.  There is no recovery, so backups are more critical.

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RELEVANCY SCORE 58.8

Are there any photos available of the three options for the rear battery on the X270? The Lenovo ordering page lists the option, but gives no clue of the size or weight involved.  Any information will be gratefully received.

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RELEVANCY SCORE 58

Hi, I just bought new ThinkPad X270 and when I plug in the charger, it says (Plugged in, not charging). I have changed the battery as well as charging adapter and the power cable but no use. Sometimes it charges the laptop but most of times it doesnt. Why is this happening and what is the solution. Regards,MHBaig

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RELEVANCY SCORE 58

Hello there!, I upgraded to x270 win 10/64 from x250 win 7, but after get the latest drivers and aplications from Lenovo for my x270 I can not find the baterry options to control desirable levels for charging available on my last x250. I have 2 bateries and want to change these options in order to preserve baterry duration, some one of you could help me with this please?thanks.

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RELEVANCY SCORE 58

Hi I bought a Thinkpad X270 two days ago (MTM 20HM0007MY). I thought it had two batteries installed, one internal and one 6 cell external cylindrical battery. However, when I go to my power options it says Battery 1 Not Present:                I am rather confused. Should there not be an internal battery as well? Thanks Montakim

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