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Re: Probook 450 G3 synaptics/touchpad issues

Q: Re: Probook 450 G3 synaptics/touchpad issues

Probook 450 G3 synaptics/touchpad issuesSome time cursor stoped for a while, like 5 sec. then working again.

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RELEVANCY SCORE 200
Preferred Solution: Re: Probook 450 G3 synaptics/touchpad issues

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RELEVANCY SCORE 103.2

I recently upgraded from a Probook 4540s to a newer 450G3 with both running Win7 Pro 64bit. The touchpad for my older Probook started a bit wonky but I eventually found a driver that made it right. I'm struggling with the new 450G3 and feel it's a driver issue rather than a touchpad issue, although I could be mistaken.

I've searched HP and Synaptics websites for assistance with no success. Maybe someone here can assist. Here are the issues I'm experiencing on a continual basis.

*Touchpad "accuracy" seems really poor
-missed taps on pad and left click button
-cursor jumps about screen
-cursor doesnt always move with finger swipe
-sometimes right click menu pops up when swiping with finger, absolutely not hitting right click button

*Cursor scroll image freezes on screen (most annoying thing)
-When two finger scrolling, the cursor image will freeze a phantom image onto the screen. It only happens on scrolling function with the scrolling cursor image. When you hover over the frozen image it shows the circular busy cursor image. Sometimes there will be 3 or more frozen images on screen which overlay almost any program you open. I can clear them by ending the SynTPEnh.exe process in task manager which seems to start itself back up immediately. I really like the two finger scrolling and would hate to have to resort to other methods.
*Adding Edit- When images freeze on screen I still have functionality of the cursor. It's just that I have these cursor scroll ... Read more

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RELEVANCY SCORE 103.2

I recently upgraded from a Probook 4540s to a newer 450G3 with both running Win7 Pro 64bit.  I'm struggling with the new 450G3 and feel it's a driver issue rather than a touchpad issue, although I could be mistaken.I've searched HP and Synaptics websites for assistance with no success. Maybe someone here can assist. Here are the issues I'm experiencing on a continual basis.*Touchpad "accuracy" seems really poor-missed taps on pad and left click button-cursor jumps about screen-cursor doesnt always move with finger swipe-sometimes right click menu pops up when swiping with finger, absolutely not hitting right click button*Cursor scroll image freezes on screen (most annoying thing)-When two finger scrolling, the cursor image will freeze a phantom image onto the screen. It only happens on scrolling function with the scrolling cursor image.  When images freeze on screen I still have functionality of the cursor.  It's just that I have these cursor scroll box images overlaying whatever I'm doing which gets annoying.  When you hover over the frozen image it shows the circular busy cursor image.  Sometimes there will be 3 or more frozen images on screen which overlay almost any program you open. I can clear them by ending the SynTPEnh.exe process in task manager which starts itself back up immediately. I really like the two finger scrolling and would hate to have to resort to other methods.I'm currently running the latest Synaptics driver 19.0.19.43 and have ... Read more

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RELEVANCY SCORE 74.4

Three weeks or so ago I posted here, asking for help on how to disable my touch pad on a Lenovo laptop. I disabled all the gestures, unchecked the 'lock on' feature, etc. and for a short while thought the issue was resolved. It is not. Here is my original thread:
http://www.sevenforums.com/search.php?searchid=6664971
It was closed but I am still having problems. When I drag the pointer across objects, it activates them, opens pages, that sort of thing. If I accidentally leave the pointer on the 'previous page' button, it automatically does goes back. It is driving me crazy. I've disabled everything (except disabling the touch pad entirely) and it's still plaguing me.

Short of a virus (I've scanned a few times with AVG and MalwareBytes and found nothing), the only thing I can think is perhaps in disabling the various features, I accidentally hit upon a sequence or combination that keeps somehow didn't disable those features I don't want.

Any suggestions?

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RELEVANCY SCORE 74.4

I cannot believe how bad this touchpad is. I've had two customer support reps take over my computer and the problem still isn't fixed. The problem: The tap function is extremely erratic. Sometimes it takes one tap. Sometimes two. Sometimes 5 to execute the simple function of closing a tab on a browser, or electing a utility in a software app, or clicking on a link and opening it. etc. etc. Then, sometimes I tap and the cursor lurches....  This is my 3rd HP computer, but this is unacceptable. Fix it Hewlett Packard. Signed, A very unhappy customer

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RELEVANCY SCORE 70.4

Thus far I failed to identify the circumstances in which the touchpad stops working. It seems to sometimes happen when it checks for an update. What is also curious that the cursor will sometimes mess up such that the text cursor will be displayed as the context menu cursor. Not sure if this is related. The touchpad works again after restart. Everything is up-to-date, running Windows 10 (1909). The TrackPoint is unaffected by this.

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RELEVANCY SCORE 68.8

I am running Windows 10 on an Acer and recently downloaded and installed the update for the Synaptic touchpad (January 17, 2017).  After rebooting my laptop, I can use the touch pad to move the cursor when logging in, but once the system as loaded,
I cannot move the cursor using the touch pad.  I can left-click and right-click, and shrink and expand on the touch pad, but have no control over the cursor.  I currently have a mouse attached to the computer in order to move the cursor.
When I click on the link for more information about the update, there currently is no information.  Quite frustrating.
Please advise as how to resolve this issue.
Thank you.

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RELEVANCY SCORE 64.8

Lenovo Vantage recommeded me to install the following update https://pcsupport.lenovo.com/uu/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-X-SERIES-LAPTOPS/THINKPAD-... The firmware update failed with the Error Code[0x69] Since then I can no longer use both the trackpoint and the touchpad!The official firmware update completly bricked my input devices. Does anybody know how to fix this issue?

A:X1 Carbon 6th Gen: Synaptics Touchpad Firmware Update broke Touchpad and Trackpoint

This seems to be an related issue: https://forums.lenovo.com/t5/ThinkPad-L-R-and-SL-series/Touchpad-not-working-after-firmware-update/t...

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RELEVANCY SCORE 58

I would like to mention that upgrading to Windows 10 on 2 HP laptops. On the one that is older which had the synaptics driver 15.3.29.0 the tapping worked fine, on the newer unit the driver was current with version 19. something. With attempting to adjust the synaptics using the up to date driver there was real no satisfaction. I deleted it and installed the 15.3.29.0 driver and it works great..

Hope this helps someone...

dsherman

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RELEVANCY SCORE 58

Hi. I'm having a problem with my HP Pavilion dv6000's touchpad. Recently (i.e. Today) it has been giving me an error and shutting down a program called "Synaptics Touchpad Enhancements", which has the adverse effects of slowing down the touchpad's sensitivity, and making the scroll bar on the side of the pad useless. Restarting solves this problem, but it occurs again after perhaps thirty minutes or so. I've already tried redownloading the drivers for it, but it hasn't solved the problem. In addition, upon selecting the mouse via the Control Panel, I'm confronted with this error.This problem has me stumped. Can anyone shed some light on what I could do to solve this?











Solved!
View Solution.

A:Synaptics Touchpad

Hi,The issue you have mentioned and the error you attached clearly state that there is an issue with the Synaptics Touchpad drivers on the system. To resolve the issue, I suggest you uninstall the Synaptics Touchpad drivers completely from the system through Control Panel, Add/Remote programs (Win XP) or Programs and Features (Win Vista). After complete uninstallation, please restart the system. Download the latest drivers from the following weblink and then install the software. This will definitely resolve the issue.http://www.synaptics.com/support/driversHope this information helps.Regards,Vidya

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RELEVANCY SCORE 58

I have a Synaptics TouchPad v11.0.7 on my HP Pavilion dv6000. I prefer a higher sensitivity on the pad, so I change the pointer options. However, after I restart my computer, the preferences reset to default. I have tried uninstalling and reinstalling the driver but the same thing continues. This is getting very irritating. I have no other mouse drivers on my computer and I am at a loss for a solution. I would much appretiate any help.

Tony Williams
 

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RELEVANCY SCORE 58

I upgraded to Windows 10 perfectly but after i installed Windows 10 driver of Synaptics TouchPad 19.0.19.1 PS/2 on my hp pavilion dm4-1265dx from official Synaptics webpage, everything works fine except one thing; Locking area on top left of the touchpad. Normally when you touch on it twice, the red led has to lid and touchpad should be locked, however now; the red light is always on and i cannot lock it with double touch.

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RELEVANCY SCORE 58

Hey, can I uninstall the synaptics touchpad in my laptop, and reinstall it again? Synaptics is not running on start-up but it is activated in msconfig, and CCleaner. Is it safe to uninstall and reinstall it again? If I uninstall it, will my touchpad still operate?

A:Synaptics Touchpad

Hi, kyzersoze.

You'll be fine. On my Toshiba, I've done it at least a half dozen times for various reasons - none which are important here.

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RELEVANCY SCORE 58

I have two laptops where the touchpad works great but its driving me up the wall. I keep going to places I don't want to go. I need to turn off the touch feature for enter and cannot find it. Is it available yet for vista?
 

A:synaptics touchpad

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RELEVANCY SCORE 58

Hi all. I am having a lot of problems with my touchpad mouse built in .I have sony vaio vpcea36fm i3 hdd 500 gb ram 4 ddr3. As far as i have searched there are no updates for the driver.This is my driver version 6.1.7600.16385. I have tried to uninstall and install with reboot but its still not working.I apprecite all the help

A:synaptics ps/2 touchpad

You don't elaborate what your problem is ? is it working at all or is acting strange ?
Have you checked the BIOS to see if it's disabled ?
Otherwise, you may just have a bad piece of hardware there, take it to a shop and have them open it up and check.

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RELEVANCY SCORE 58

my Compaq Presario 2195US notebook touchpad stopped working properly; the pointer moves and the buttons work, but the tap feature is gone. all looks okay in Control Pad/mouse; I checked pointer setting in BIOS and tried AUTO and BOTH. I downloaded and installed the latest driver, just in case, but no change.

help?
 

A:Synaptics touchpad help

The touchpad could be worn out
 

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RELEVANCY SCORE 58

Hello,

Recently my Synaptics TouchPad suddenly stopped working on my Compaq M2000 laptop; I fixed the problem by re-installing the Synaptics driver. When I restarted the computer, the TouchPad was working fine, but the keyboard was not working at all, so now I cannot type in my password to log onto the computer.

Is there any way to solve this problem without having to format the computer?
 

A:Synaptics TouchPad

dont format. use a different comp, download (savepe) its a recovery program. you can run chkdsk from there. it will load its own drivers. savepe is a live xp cd.
 

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RELEVANCY SCORE 58

So I am at the end of my rope with my laptop's touchpad. I can not disable the tap-to-click option, and because of this I am CONSTANTLY clicking on things every time I type or do anything.

Also, the scroll does not work.

I have searched through all of the mouse options and there is not one single option anywhere for tapping or scrolling.

I have updated the driver. I have uninstalled the driver and tried installing an older version of the driver. I can't find anything that will give me these options, no matter which drivers I install.

I am using Windows XP, on a Dell Inspiron 6000. According to the hardware tab, I am using a Synaptics PS/2 Pointing Device.

Please, please, PLEASE help! Please!
 

A:Synaptics touchpad - PLEASE help!

I am not a fan of the touchpads on laptops. I have always disabled them and used a notebook mouse instead. While this may make for some difficulty while traveling, I don't inadvertantly select, click or move the cursor while keyboarding.
 

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RELEVANCY SCORE 57.6

I got a new probook 450 G2 laptop, and when touchpad driver is intalled the orange LED is always on and when I try to lock the touchpad it doesn't lock, when I uninstall the driver the LED turn off and also the lock doesn't work.

A:Probook 450 G2 Touchpad LED always on and touchpad lock does...

the problem is solved. it was about the driver, when I installed driver on HP website there was a problem, I searched for drivers on internet and I insalled the one in this website http://free-lap-driver.blogspot.com/2014/09/hp-probook-450-g2-drivers-for-windows.html and the problem has solved and the touchpad worked well.

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RELEVANCY SCORE 57.6

So I've upgraded to windows 7 64-bit and now I'm having trouble even installing a Synaptics driver. No matter what version I use (I've been all over the internet, including Gateway's site) the install always fails, most often with this screen.

I know this is a tough one, but I'd appreciate your help.

A:More Synaptics Touchpad Woes

Have you tried loading it in Vista Compatibility mode?

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RELEVANCY SCORE 57.6

My computer is a Toshiba Satellite L305 and has a Synaptics TouchPad. I use Windows Vista.

For a few weeks I had been getting messages saying "Synaptics TouchPad has stopped working, click here to solve the problem" or something similar. I didn't think anything of it because the mouse was working fine, so I just hit the "X". I'm not even sure that is a part of the problem even because it has stopped coming up.

Lately the mouse will work fine and after being on the computer for about an hour or so, the mouse will slowly stop working. I can still click and when I tap the touchpad, that will still click. I just won't be able to move the mouse. Restarting the computer does not fix it. Usually I just plug in a mouse and use it for 20-30 minutes and by then the mouse is working fine again.

Any suggestions?
 

A:Synaptics TouchPad not working.

Press FN and F7 at the same time. Post back with results.
 

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RELEVANCY SCORE 57.6

Hi Guys, My touch pad isn't working on my aspire E1-572P laptop. Windows 8.1 64. I have deleted and re-installed the driver several times, still won't work, although the icon lights up when I press right or left button but nothing on the touch pad

A:Synaptics touchpad problems

The Synaptics touch pad gestures are not working on my Aspire E1-572P, although I have tried loading updated drivers from both Acer and Synaptics. The problem may have started since I had a touch screen replacement done by Acer about 2 months ago. The touch pad works fine as a mouse pointer. I had an on line chat with an acer tech. but he suggested doing a factory reset, which I thought was a bit extreme so I thought I might try here first. Would be grateful for any help. Thanks

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RELEVANCY SCORE 57.6

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Starter, 32 bit
Processor: Intel(R) Atom(TM) CPU N450 @ 1.66GHz, x64 Family 6 Model 28 Stepping 10
Processor Count: 2
RAM: 1013 Mb
Graphics Card: Intel(R) Graphics Media Accelerator 3150, 256 Mb
Hard Drives: C: Total - 139212 MB, Free - 113661 MB;
Motherboard: Acer, JE02_PT
Antivirus: AVG AntiVirus Free Edition 2013, Updated and Enabled

Hi
I just did a system restore to "factory settings". Now, my touchpad is erratic and too sensitive. When I go to the Control Panel and click on "Mouse" (as all the advice suggests), I cannot find anything pertaining to the touchpad. I don't know if I need a driver or what. Any help would be greatly appreciated - preferrably before I throw this thing across the room!
Thanks,
Kem
 

A:synaptics touchpad sensitivity

yes you prolly need the synaptics manager driver? What brand PC do u have? if its a dell or HP please post your Dell 7-character Service Tag or your HP Product Number so we can better assist you
 

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RELEVANCY SCORE 57.6

Hello, this is a strange problem I am having...
I used to have xp on my amilo laptop, with synaptics driver 7.10.10, May 2004 driver. The nice thing about this was that the touchpad was disabled when an external mouse was plugged in, just by ticking the proper box in the driver setting panel (disable touchpad when external ... ). Easy and working fine: also, the touchpad was reenabled automatically removing the external mouse.
Now I switched to win7, and I lost this capability. Fujitsu site does not have an updated driver, and recommends to use the manufacturer drivers. Fine, but...
1) the latest version for Win 7/Vista 32 bit is 14.0.3.C, it works OK but there is no trace of that box (disable touchpad when external...): you can only disable the touchpad, and reenable manually.
2) in desperation, I took the old driver used in xp, run the setup in compatibility mode, and it installed (barring the usual complaints about incompatibility); again, it works fine, but no trace of that capability.

Is something in win7 preventing this feature from working? Or is some mix of amilo hardware and win7 causing the problem?
Thanks for any suggestion
Roberto, Milan, Italy
 

A:Touchpad synaptics problem

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RELEVANCY SCORE 57.6

Unable to use multitouch settings , not sure when this happened but it used to work fine and was able to scroll , 4 finger tap , 3 finger touch ect with my touchpad.Now the touchpad isn't reconised, instead ps/2 mouse pointer appears in the advanced settings under mouse and touchpad. I have tried updating software  driver and selecting synaptics drivers instead, but this also doesn't work. I get an error message saying 'This operation requires an interactive window station.' I have downloaded the latest synaptics driver from their site (Windows 10 PS/2 & SMBus Devices v19.0.19.1) still same error message. Thanks in advance, and if anyone can help with a maybe related problem , my keyboard will sometimes not function; correctly problem started not long ago either, maybe the same;  when pressing the letters 't', y, 5 ,6' this types instead 't5,y6, t5 ,y6' amongst other keys (makes typing very difficult haha)     

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RELEVANCY SCORE 57.6

I am running an Acer 1350 laptop with a Synaptics touchpad V5.4. Under 'Device settings' it refers to Version 7.2.0 from 15Nov 02.If I go to Acer site this the version Acer still offers for my machine. I am finding that my touchpad works fine for maybe 30 minutes from startup but then stops dragging the screen when I move my finger on the pad until I lift my finger.It then move a distance in proportion to how far I have move my finger. As anyone experienced this and found a reason/way of correcting??
 

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RELEVANCY SCORE 57.6

I reverted to V18 of the Synaptics driver as suggested. However, the scroll bar does not work.

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RELEVANCY SCORE 57.6

After upgrading to Windows 10 from Windows 7 the Synaptics PS/2 touchpad no longer has scolling ability. I have tried vertical and horizontal, as well as 1 and 2 finger. The touch pad is enabled and scolling is enabled. The current driver is 19.0.12.98 which was updated by windows update. I have downloaded and installed 19.0.19.1 from the Synaptics website and it didn't work. I have tried the Windows 8 driver from Synaptics as well and had no luck (failed to install even in compatibility mode). The original Compaq Windows 7 driver wouldn't work either. Unable to find any solution by searching or reading the forums. Any help is appreciated.

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RELEVANCY SCORE 57.6

i am currently having touchpad and mouse problems.i used my wireless mouse once and my trachpad stopped working compltetely.i have seen that this is a common problem but ive tried everything and nothing works. a hard reset worked once to get my mouse pad working again without the wirelss mouse but when i needed to click it was doing nothing. i have tried another hard reset but the mouse pad still didnt work. the mouse only appears when i plug in the wireless mouse in. when i go into settings there is not synaptics, so i downloaded synaptics for my laptop and it said "could not find OS specific program." so i unistalled the previous version, downloaded the version for my laptop but still said the same thing even though it was the version for my laptop.Any idea's????

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RELEVANCY SCORE 57.6

i have iball wonder (which has both touchpad & keyboard), i want my touchpad to perform different functions with fingers.
so can i use this synaptics for this touchpad to perfom different functions or else suggest me some software names which can do multiple functions by gathering finger movements on touchpad.

plse suggest some software names to configure touchpad
 

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RELEVANCY SCORE 57.6

my synaptics touchpad has a mind of its own
Hello this is my first posting to your Windows seven forum. I am writing to you today because over the past two to three weeks my Synaptics touchpad mouse has had a mind of its own. It has been clicking and opening files without me pressing the mouse buttons or tapping the touchpad, scrolling by itself, highlighting and moving the files on my desktop and in my computer, etc. I have tried everything from physically cleaning the Touchpad thoroughly, updating the Synaptics driver time and time again only to find no resolution to this issue, I have also uninstalled and reinstalled previous versions of the synaptics drivers that worked before with my laptop only to be confronted with this same problem. I have ran scans on both Uni-blue registry booster and PC Tools Spyware Doctor (which I use as my registry and anti-virus/spyware programs) and of which I update on a daily/weekly basis and yet I have found no traces of what may be causing my mouse to act so crazy. I have also ran the system scan in the command prompt which was suggested earlier in this thread only to find out that everything was running properly and at 100% integrity.
I have an HP dv7-3065dx Entertainment Notebook [pavilion dv7 is the product name on the back] that I purchased from Best buy in 2010. I am running Windows 7 Home Premium 64-bit that was pre-installed onto my laptop. I have been pretty thorough on keeping all of my Microsoft a... Read more

A:my synaptics touchpad has a mind of its own

Hello Lionpride. Welcome to the Forum.

Try this:
In the Taskbar near the clock you will see the icon for "Synaptics Pointing Device". Right click on that and uncheck: "Tap to Click".

See if that helps.

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RELEVANCY SCORE 57.6

Dear Team, I have recently upgraded the drivers for Synaptics touchpad on my HP laptop (HP Pavilion G4-2049Tx).Everytime I reboot my machine, or "Log On" Synaptics touchpad gestures doesn't seem to work ever since the drivers upgrade. In order that the gestures start working; I have to manually launch any Synaptics related process after log on.To my surprise; Synaptics is already a part of StartUp processes in my Windows OS still it doesn't get triggered at the time of boot. On the top of that; as always I have been facing overheating issues at the time of charging my laptop since quite a long.It becomes impossible to rest the "laptop" on ones "lap" while its getting charged. Kindly help me solve these issues. Thanks in advance!Cheers,Ameya

A:Issue with Synaptics touchpad

Hello Ameya,  can can you do a bios update and bios default on the unit and check once  #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 57.6

Touchpad unresponsive.  Services shows SynTPEnh.exe, SynTPEnhService.exe and SynTPHelper.exe all running.  Hardware failure?  Cannot find touchpad in Device Manager.

A:Synaptics Touchpad Unresponsive

Hi BOB_JOHNSON08735,
Is the external mouse working?
Have you updated the touchpad drivers?
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries

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RELEVANCY SCORE 57.6

Hello,
My problem is that after switching off the touchpad mouse some time ago, now I cannot switsh it on. Usually I use a normal mouse, as it is more convienient. But when I am out of home I surely would like to use the touchpad one.
When I try to habilitate it in the contral panel, it works for several seconds only. I tryed it with and without the normal mouse - no differrence.
My computor is Acer Aspire 5610, Windows XP. Never had viruses.
I have tried to download a new driver from the link I have found in this post:
http://www.aqua-soft.org/board/showthread.php?t=43310
and put it on the existing one - no result.
Maybe I should delete the old version driver and then put the new one?
In advance thank everyone for help.
Irina
 

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RELEVANCY SCORE 57.6

Is there a real fix for the Touchpad? I went through an hour with HP support, who told me I had viruses and sent me to a fee-based support. I cleared my system myself and re-installed the driver, no luck. Finally just disabled the Touchpad and used a wired mouse. Issue solved. 

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RELEVANCY SCORE 57.6

Hello,

I just got an Acer Windows 8 PC, and none of the touchpad gestures seem to be working. I have tried using several recommended third-party tools and all of them said that I didn't have the correct drivers, even after I installed all of them.

I have gone to mouse --> Synaptics --> Settings, and the only options there are to enable/disable the buttons.

Is there any way to enable multi-touch?

Thanks,
Sora

A:Synaptics Touchpad Settings

Did you go to the Acer site and download the latest drivers for the touchpad? I have an Acer that came with Windows 7, upgraded it to 8 and downloaded the touchpad drivers from the Acer site. I now have the touchpad gestures. And it really really makes a huge difference!

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RELEVANCY SCORE 57.6

My HP notebook was Windows 10 and was downgraded to Windows 7.   My touchpad is too touchy and I continuously find that it moves around the screen while i am typing.  I thought that I would just disable it.  It shows up on the hardware as a mouse PS2 and it does not have a disable button.  I just deleted the install file but it constantly re-loads on a re-boot.  I love my HP notebook, but the touchpad is driving me crazy, please help me.  

A:i have a synaptics touchpad under Windows 7.

Hi: Use the W10 touchpad driver from your notebook's support page. It also has the drivers for W8.1 and W7. That would be the only suggestion I can offer.

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RELEVANCY SCORE 57.6

How do  disable my keyboard touchpad? I prefer to navigate with a mouse.

<Email id removed>

A:Dell Synaptics Inc. touchpad.

I am sure it is Google-able.

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RELEVANCY SCORE 57.6

My mouse pointer was getting locked & would start functioning when any key was pressed on key board. Further pointer was automatically selecting last file in a folder. I updated touchpad driver (windows 10), but problem persisted. Now I uninstalled synaptic software related to touchpad. How to re-installed the same. On Lenovo support site only drivers update is available.


























mouse.jpg ?80 KB

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RELEVANCY SCORE 57.6

I recently purchased a laptop. If i use the touchpad for a while or in certain places (the common room of my college sometimes) the touchpad begins acting wierd. When i drap the pointer along and lif my finger up, sometimes it moves back to it original position or somewhere near, s its difficult to select things.
Any help or ideas apreciated

Thanks,
Metaphoric
 

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RELEVANCY SCORE 57.6

OK here is the problem,
I was using the touch-pad as always and it was working just fine all morning
than I put my system in standby when i returned my touch-pad was not responding. When I checked the driver properties under device status it read:
device could not start (code 10).
I rolled the driver back and nothing then I tried to uninstall/reinstall the driver from a download I got from the gateway website still nothing finally I tried a simple system restore (not a complete restore w/disk just restored back to sometime yesterday) still nothing even though it was working fine in the time frame i had restored back too.

if Anyone has any ideas let me know, I would greatly appreciate the help.
 

A:synaptics touchpad not responding

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RELEVANCY SCORE 57.6

I upgraded to Windows 10, and after the first update the touchpad stopped working.  I called Microsoft for help, the technicians were very patient and helpful, infact I learned a lot watching them shadow my laptop.  I spent a total of 12 hours on the phone talking with different technicians who ended up escalating the matter as they couldn't fix the problem. They even scheduled an appointment for me to bring my laptop to a Microsoft store at the mall to be fixed, which I now can cancel thanks to this site.   I followed the instructions that were posted here, holding the power button down for 10 seconds powering down my laptop, then I removed the battery and power cord, waited about a minute, then put the battery and cord back in, pressed the power button  turning my laptop back on and  the TOUCHPAD NOW WORKS!!!  Microsoft technicians reinstalled Windows 10 three times, checking  everything there was to check, installing and uninstalling the Synaptics touchpad driver and nothing worked so they would keep escalating the case, no one at Microsoft knew of this simple and easy fix.   Just try it and you'll see..... it worked for me, I hope it will work for you!  Thank you to the person who posted these instructions!

A:Synaptics Touchpad easy fix!

Hi!, @Bermy1: Welcome to HP Forum !.  HP not have driver's for Windows 10. Only have drivers for Windows 8-64bits and Windows 7-64bits ... http://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-dm4-Entertainment-Notebook-PC-series/508... However, see ... http://support.hp.com/us-en/document/c04648748 IMHO, considere return to previous version. 

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RELEVANCY SCORE 57.6

Hello Everyone, I do not usually use forums and other kinds of helps, but guys, this is hilarious.Or... it would be hilarious if happened to another person, yeah. basic data --Probook 455 G2Windows 8.1 64-bit(McAfee IS) So, my Synaptics touchpad started behaving in an odd way yesterday.That is: it works fine at startup, but the tapping surface stops reacting after a few seconds - sometimes after a few minutes. What remains is even more strange: the two buttons remain operational, and the bottom approx. 10% of the surface reacts to right and left movements, while the upper 90% zooms in and out whatever is on the screen... WHOA? And sometimes it goes back working for no obvious reasons. Before stopping again.Next: If I close the lid and open after a few sec, the wake-up process starts and the touchpad works fine until... go to 10.And it is not over: the tapping surface works fine IF I KEEP ONE OR BOTH BUTTONS PRESSED. ?? :-) naturally this is not a "solution" as all side effects of a pressed mouse button occur. But the pointer moves, yeah. Umm. [UPDATE: this later phenomenon was a seemingly software-related sticky Ctrl issue that stopped occurring] What I did this far:1. Driver check: driver uninstall -> reboot -> reinstall (no newer version offered, so the same) -> reboot -> no effect, same symptoms;2. Windows System Restore to a mere 5 days earlier stage: everything worked fine! but then McAfee vulnerability scanner reinstalled all the Windows ... Read more

A:HP 455 G2 synaptics touchpad is a mess now

So bad noone is able to answer this question. :-(Update:- touchpad always starts ok when ProBook is switched on, but halts after an indeterminable (that is always changing) time;- I am unable to determine the trigger - I do not know what (later starting background process and/or clash of processes??) causes this behaviour;- when operable it is like trying to drive a waterbed in the Monaco Grand Prix - lags and slides;- when stops the bottom 10% of the touchpad reflects to left/right impulses and the buttons work well;- quite often is starts again if I move a plug-in mouse and switch back to touchpad after a minute or so - but NOT always;- had a "sticky Ctrl" issue earlier (had loads of fun...)- this is NOT the same;- if the touchpad is stuck with no signs of life I switch off Synaptics processes from Task Manager - I gain a very strange touchpad without the extras of Synaptics and Shaking Like Hell. WOA? but it works for people with lots of patience.I think this is a challenging issue, so dear Hardcore Hardware Magicians - HELP ME!Cheers!

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RELEVANCY SCORE 57.6

Just Installed (clean install) Windows 7 64 bit on my laptop today, what a pain, tried an update first on my 32 bit but had problems so I decided to go ahead with installin 64 bit as my computer was compatible.

Anyway, got it installed and I'm re-installing my software.

Main problem is I can't seem to get a driver for my touchpad on my laptop which is a Fujitsu Siemens just over a year old. Fujitsu do not have 64 bit drivers but I got one from Synaptics.com which is supposed to be compatible and signed but when I try to run it I get the error message that it is not a Win32 app.

Anyone got an answer for me.

A:Synaptics Touchpad Driver

OK. Managed to find a driver which seems to work.

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RELEVANCY SCORE 57.6

Hi. My touchpad  is not working. I tried all uninstall and reinstall the driver but doesnt work. I hope you guys can help me.

A:Synaptics Touchpad not working

Hi, You could try the following. Hold down the Windows key and press R Into the Run window, type devmgmt.msc and hit enter. In Device Manager, expand Mice and other pointing devices.  Right click the Synaptics device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall. When this has completed, shutdown the notebook and then disconnect any peripherals ( ie usb mouse etc ). Unplug the AC Adapter and then remove the battery.  Hold down the Power button for 30 seconds.  Re-insert the battery and plug in the AC Adapter. Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu.  Press f9 to load the defaults ( this is sometimes f5, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter.  Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter. Let windows fully load and see if you have basic touchpad functionality - if you do, download and install the Synaptics driver below. http://ftp.hp.com/pub/softpaq/sp58501-59000/sp58572.exe When this installation has completed, restart the notebook again. Regards, DP-K

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RELEVANCY SCORE 57.6

Hi all,

I tried to install a wireless mouse for my laptop, which I could't get to work(!). No problem, except that when I returned to using my normal Synaptics Touchpad it had lost it's Virtual Scrolling capability. Also, its touch-sensitive areas no longer work.

Furthermore, Synaptics Touchpad seems to have (semi-)disappeared from my computer ("semi" in the sense that the touchpad itself still performs basic functions like moving and highlighting.)

Also, I can no longer find Synaptics in my tray.

I can't find the Touchpad anywhere in Control Panel to get at the settings.

IIRC, there used to be a Synaptics properties window somewhere that allowed you adjust all this stuff - again, I can't seem to find this anywhere.

(My computer: Dell Inspiron 5100, Windows XP, no other problems with computer.)

Many thanks for any help you can offer.
 

A:Synaptics Touchpad Problem

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