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Windows 7 Freezes - Explore Freezes - Internet White Screen

Q: Windows 7 Freezes - Explore Freezes - Internet White Screen

When I try to go into windows Explore to copy or delete files Explore freezes but it does not crash and speed is incredibly slow. Many times Freezes but I can X out. Internet Explorer works but mainly Black and White background as ALL areas in the sites I visit I cannot see the color coded prompts. This just happened. I was using Microsoft Essentials but that even froze. Now I have Kapersky trial but that did not find any viruses or malware after scanning. Any suggestions please? Thanks - DennisM

Preferred Solution: Windows 7 Freezes - Explore Freezes - Internet White Screen

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Windows 7 Freezes - Explore Freezes - Internet White Screen

Does everything you do on the computer freeze/move slow?
Please publish a snap shot of your system using speccy following this tutorial

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Ever since I installed IE6, I am having problems with it freezing.
I have listed my Hijackthis log below. Can someone please help???

Thank you very much!
Logfile of HijackThis v1.95.1
Scan saved at 3:52:35 PM, on 7/20/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.kazaa-lite.ws/results.php... Read more

A:Internet Explore Freezes

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Computer covers whole screen with either white, or white with black, and blue stripes. Multiple times a day.?
This computer was bought in 2005, (HP Media Center PC). Within the second week this freezing(it freezes, and the screen has a white or white with black and blue stipes) occured( yes second week, my brother was uninformed and thought it was normal and didnt return it. It happened often enough as to save anything you were working on every ten to twenty minutes on a bad day. It settled and slowly became less of a problem, then stoped. One day he got a virus and had to restore the computer, the freezing started up again. same as last time, it settled then stoped, a month later, i recieved this computer as a hand me down, as my brother went to college and got a MAC. That was in mid summer of 2008, a week and a half ago, i got a huge virus, i restored my computer, and the freezing started up again, after not doing it once for over a year. It has gotten as bad as freezing every 30 minutes some nights. And earlier today it froze, i turned off and on my computer, went down stairs, and when i came back it was frozen again. I had not even used and program. Please help if you have any idea whats wrong!
Things to keep in mind...
-It only happened after the computer was restored, or bought(ish)
-Its not a normal freeze where you see the programs on the screen still, the screen goes completely white, or white with black and blue stripes.
-4 years old


A:Screen Freezes and turns white or white with stripes

Then maybe it isn't freezing at all. Maybe there's a problem with your monitor, vga cable, or video card.

Try a different monitor/cable and see if that changes anything. If it doesn't, then try reseating the video card--if any--and if that doesn't work I suggest getting a cheap one from someone's old pc at least to test with.

Installing a new video card can be complicated, but google search for a guide or follow the setup instructions for the video card to the letter and you'll have no problems.

Let us know what's going on, we love to help here... it's like an addiction, but we can stop anytime... really we can.

Welcome to TSF. I know I come off a bit strange, but most of the people here are friendly... and nowhere near as messed up.

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Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Sempron(tm) M120, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 1
RAM: 2812 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 336 Mb
Hard Drives: C: Total - 223921 MB, Free - 134520 MB; D: Total - 14248 MB, Free - 2350 MB; E: Total - 99 MB, Free - 95 MB;
Motherboard: Hewlett-Packard, 363F
Antivirus: Computer Security, Updated and Enabled

Hi i don't know if this is the right place to post this but i need some advice about my computer. Whenever i use my computer after it hasn't been used for a while when i open it it gets a white line across the top of the screen. Then my screen freezes up and my screen goes funny. The only way i can get it to work again is to hook it up to an external monitor. When the screen finally clears up and i unplug the monitor it starts working good again. Do you have any ideas about why my computer would be doing this? Any help would be appreciated.

A:white line across top of screen and freezes up

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My computer is a Toshiba Satellite A665 laptop with x86/x64 and is running Windows 7 for operating system. It is my 1st windows 7 computer. The problem began several weeks ago when I was in Facebook playing Castle Age. Thew entire screen turned a milky white and it stayed frozen that way for a minute or so, but came back with no apparent change. Since I wasn't downloading anything, I wondered if I had gotten a Trojan or other virus from Facebook, as I had read about such things recently.
So immediately I began AVG, Ad-aware and Malwarebytes, leaving the computer running until evening. No viruses were found. I wanted to be sure, so I downloaded spy-bot from cnet.com (the only place i will download a program unless it is directly from the manufacturer.
Several days later, I became determined to win a particular battle and found that castle age's "washing machine" animation telling the site was working, could be stopped sometimes, speeding the action, by clicking more often. My computer responded like lightning! I was so pleased at my purchase!
As the days went on though, the white screen popped up more often and the "hold" or "freeze" action would extend a little, until it was like a minute long. I started to tell friends in chat and they said there was a virus that was downloading with "gifts" from the other players.
All of the sudden, I started to receive emails saying I had been sending out links to porn sit... Read more

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i dont know what to do, i have had computers for years, but never had one do this before, it doesnt happen everytime i open windows but it happens enough to be a problem. i just got this laptop a week ago and it has worked fine being used everyday for hours until yesterday. when i open IE the screen pops up and it sometime freezes or screen stays white with my homepage title in the address bar but nothing happens, sometimes when i open a second screen it will turn black and small white windows open with little white boxes with gray exclamation points inside them. at the same time this started happening i noticed that when i right click and click on open in new window, it doesnt do it and opens window taking me away from the screen i was on, it has been doing that alot too. i noticed that 2 days ago i had left the computer on overnight, when i came into the frontroom to wake it up the next morning the IE emblem in the task bar was gone and i had to put it back???? also sometimes when i am on a website, my cursor even dissapears and right after it happens the screen will lock up too. Happens on many different sites but happens alot on yahoo too. can anyone tell me what is going on please????
my computer is only a week and a half old and it is a:
Lenovo B570
Model: 1068AFU
CPU: Sandy Bridge (B950)
8gb RAM
500gb Hard Drive
Windows 7 Home Premium SP1

please help

A:ie locks up,screen turns white &/or black and freezes!

forgot to mention this above, but before i even turned computer on for the first time, a 4gb ram upgrade was installed, could this be caused by a faulty memory card?????????

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A little something before I begin, I have an old Acer laptop, Windows XP and the screen is all ******, so I use a monitor to view the screen.

And this afternoon I was using my laptop and all was fine until there was a short circuit, all the appliances in the house was shut down.

3 hours later when I turned on my laptop the screen started acting up. One particular problem is my cursor, it had black and white stripes, and I never heard this happened before. Next is my screen which freezes very frequently and then it goes black and goes back to normal. This is getting annoying and I have no idea what is wrong. I did a system restore to yesterday's date and to no avail, nothing was changed. Freezing screen, blinking screen and black and white cursor.

Please help? Any help would be greatly appreciated!

A:Cursor black and white, screen freezes and then blinks. Help!

Seems that your GPU might be faulty because of the power outage.

Can you take a picture of your screen and post it here?

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While using my Gateway laptop it will frequently fade white and freeze. This problem is sporadic at times and constant other times. I cannot figure out a pattern to the problem. I am unclear whether this is a software or harware problem. All I really know is that it is really annoying. I am wondering if anyone out there could help me diagnose this problem. Sometimes, faded white lines appear on the screen and become more intense, depending on the amount of time it is frozen. The problem can last anywhere from a second to almost a minute. When it fades you can still see the the monitor picture kind of, but like I said it is blurred. Someone please help!

A:Gateway Laptop Screen Fades Out To White And Freezes

Have you plugged in an external monitor to see if it happens then?

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I bought a second hand old toshiba satellite l300 laptop from a garage sale because i was planning to use it for downloading it was a vista home premium so i updated it to windows 7 ultimate the problem is when i open it after upgrading (after few minutes) it freezes to white, blue or black screen. I rebooted it several times the same result happens.

I tried using it own safe mode but I don't experience the same problem, i just want to know what could be the possible reason for this to occur.

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Greetings to all,
I have this annoying screen problem that has finally taken its toll on me. While doing anything online (Google, Email, Surfing etc) my computer screen will freeze and then go a white translucent color.
It happens across the board on anything I may be working on.
If I am in Google, and I'm also checking email, or working on an Excel Sheet, all 3 things will freeze and go white.

I have attached my HijackThis Log, as well as the DDS and Attach txt.
Please let me know if there is any other info that is needed to help me solve this annoying problem.

The freeze usually lasts a minute sometimes 2...and as you can imagine, when you're working at a frantic pace, having to stop and start is really annoying.
I have run all my antivirus software (AdAware, AVG, CCleaner) but nothing fixes it.

Hope someone can offer some help.


A:Screen Freezes and I get a White Transparent Screen

I will try to post an image of the screen so you can get a visual of what I mean

Thanks in advance.

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I have only had this for one week.  The screen will turn white and freeze at times.  Also, problem loading pages at times.  A virus already?

A:Brand new Inspiron 15 5000 series AMD A12. Screen turns white and freezes at times.

Hi iwanna,
Thank you for reaching out to Dell Community Forum.
Please run the on-board Dell diagnostics <F12> and capture any error message or code you might receive.
Does the system freezes while using any specific application?
Was there any recent software or hardware changes done?
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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Hello this is my first post on this forum. My problem is when I boot up my computer explore.exe freezes. The desktop, Taskbar, and icons will not respond. I have to open up Task Manager and end explore in the process list and launch it back up to continue using my computer. I have Trend Micro Internet Security, Malwarebytes, and SuperAntiSpyware. Ive run scans multiple times using the programs and they find nothing. I also defragment my computer regularly. I recently downloaded Hijack this but I don't really know what do with it. Here are my computer specs. Manufacturer: Dell Inc. Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Memory: 2046MB RAM Hard Drive: 495 GB Video Card: (2) NVIDIA GeForce 8800 GT Monitor: SyncMaster 226BW(Digital) Sound Card: SB X-Fi Audio [CCE0] Speakers/Headphones: Logitech 5.1 Keyboard: Dell USB Keyboard Mouse: Logitech G5 USB Laser Mouse Operating System: Windows XP Media Center Edition SP3

A:Solved: Explore.exe freezes

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I am running MS Win XP SP2 on a Dell GX745 Intel Core 2 CPU 6600 @ 2.40 GHz with 2 GB ram.

Starting this afternoon I have had a problem that when I right click on the start button, or on a file in a folder, explorer.exe hangs. I can end process on it, then run explorer.exe and it comes back and works fine. Except for the right clicking. This has also started affecting Outlook as I can not right click on a email and print.

I have tried restoring to a previous point twice, first time yesterday, 2nd time Monday. I have ran IOBit Advanced Windows Care as well as CCcleaner. Spy sweeper did not find anything, and neither did AVG free.

Someone please help as this is driving me bonkers!

A:right click freezes explore.exe and outlook.exe

Hi tdawgnok and welcome to TSF !

That could happen if there's a problem with one of the programs that's integrated in the shell (meaning a corresponding action appears in the right-click menu).

Do you remember installing anything new before the problem started ?

Go to start => run and type eventvwr.msc. See if there are errors happening when explorer.exe crashes in the application or system subsections. Double-click the error, click on the third button on the right (this copies the information in the memory) then right-click => paste it here. See if the error messages mention a given driver, dll or .exe file (other that explorer.exe).

Repeatedly press F8 at startup and choose safe mode in the menu that will appear. See if the problem also happens there. If it doesn't happen in safe mode then restart in normal mode. Go to start => run and type msconfig. The program that manages the right-click item that causes explorer to crash should be listed under the startup tab. Use BleepingComputer's startup item database to know what each item does and try unticking the ones related to programs you don't need or installed recently.

You can also use Autoruns by Sysinternals. Go to the explorer tab and look at the items listed under HKLM\...\ContextMenuHandlers

Alternatively you can use Nirsoft's ShellMenuView to manage the right-click context menu :
See what programs are associated to the folder or directory... Read more

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I got a rather irritating Virtumundo problem earlier and while i did manage to remove it or so the virtumunodbegone program claims, my browsers are not working properly so i would like some help in fixing them if possible. (and gods know what other old stuff is on my computer as aside from some scans and such i haven't done any serious cleaning o.O)Here is my highjackthis logLogfile of Trend Micro HijackThis v2.0.2Scan saved at 15:38:23, on 03.04.2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Programfiler\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\Programfiler\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\WINDOWS\system32\CTHELPER.EXEC:\Programfiler\D-Tools\daemon.exeC:\WINDOWS\system32\ctfmon.exeC:\Programfiler\Spybot - Search & Destroy\TeaTimer.exeC:\Programfiler\WinZip\WZQKPICK.EXEC:\Programfiler\SpywareGuard\sgmain.exeC:\Programfiler\SpywareGuard\sgbhp.exeC:\Programfiler\Sym... Read more

A:Internet Explorer Freezes When Started & Firefox Freezes/crashes On Some Websites

Hello and welcome to BleepingComputer. One or more of the identified infections is a backdoor trojan. You have a very severely infected system -- likely because of the lack of antivirus & firewall software.This allows hackers to remotely control your computer, steal critical system information and download and execute files.I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?When Should I Format, How Should I ReinstallWe can clean this machine but I cannot guarantee it will be 100% secure afterwards. Let me know what you decide to do.

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I have a 17' Samsung 700Z laptop about two years old. Lately, it has been freezing up. I'm not sure if this is a Windows issue or a driver issue or something else. It usually freezes when I am gaming but sometimes freezes when I'm using Firefox as well. Freezes, no mouse movement, audio glitches out and the only fix is to restart it. It will freeze within ten minutes again though.

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I wondered whether I could get help with a increasing slow and infected computer, internet and email freezes, so does the keyboard and sometimes the cursor moves on it's own. It is a HP windows 7, 64 bit OS, 4.00 GB, AMD E-350 processor 1.60 GHz. Below are the logs. I have had to attach the ark txt file as the message board will only allow a certain number of characters
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:41:29, on 27/02/2014
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16635)
Boot mode: Normal
Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\Samsung\EmoDio\SMSTray.exe
C:\Program Files\Motorola\Bluetooth\btplayerctrl.exe
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\M... Read more

A:slow computer, keyboard freezes, internet freezes

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Logfile of Trend Micro HijackThis v2.0.2Scan saved at 10:59:13 AM, on 8/25/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16512)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exeC:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exeC:\WINDOWS\system32\DVDRAMSV.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\McAfee\HackerWatch\HWAPI.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\program files\common files\mcafee\mna\mcnasvc.exeC:\PROGRA~1\McAfee\MSC\mcpromgr.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exec:\PROGRA~1\COMMON~1\mcafee\redirsvc\redirsvc.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program F... Read more

A:Cant Delete Mcafee Or Make It Run....freezes Up With White Screen. Browser Wont Let Me Delete Emails Or Even See Certain Sites....

Hello verycarolina, Sorry for the delay. We have many logs backed up. McAfee antivirus is very difficult to uninstall, as they (McAfee) does not want malware to uninstall it. You call uninstall it using the McAfee Consumer Products Removal tool (MCPR.exe)How to uninstall supported McAfee consumer products using the McAfee Consumer Products Removal tool (MCPR.exe) Summary: This document explains how to remove McAfee Consumer products using the McAfee Consumer Products Removal tool. This option should only be used as an alternative if you cannot remove your McAfee product through the normal Add/Remove Programs. Affected Products: McAfee Security Center McAfee VirusScan McAfee Personal Firewall Plus McAfee Privacy Service McAfee SpamKiller McAfee Wireless Network Security McAfee SiteAdvisor McAfee Data Backup McAfee Network Manager McAfee Easy Network McAfee AntiSpyware Affected Operating Systems: Microsoft Windows 2000 Professional Microsoft Windows XP Professional Microsoft Windows XP Home Microsoft Windows Vista NOTE: This tool is not compatible with Microsoft Windows 98 or ME. Description Running the McAfee Consumer Product Removal tool (MCPR.exe) removes all 2005, 2006, and 2007 versions of McAfee consumer products. Solution Download and run the McAfee Removal tool NOTE: Always be sure to uninstall your McAfee product through Add/Remove Programs, first. The following steps should only be taken if uninstalling through Add/Remove Programs has failed. Download the remova... Read more

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My computer and screen momentarily at times and it just recently happened. I have Norton on my computer. the computer is 3 years old an is a Windows Home Vista Premium. other than that it runs great. .It's on a Century Link line with our house telephone. I've had several techs out here and they said that every thing about our computer was fine . The problem was with the street lines. a lot of people in this area have the same problem. 1islander2 Does any one have any suggestions how I can clear up this freezing? Thank you

A:computer freezes at times,screen freezes

Hi -

Remove Norton - http://jcgriff2.com/NRT_N360_Removal.html

Is your Internet DSL or dial-up?

Regards. . .



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Noticed an odd occurance. When I run IE and go to some web pages, the screen freezes. It locks on screen....when I do the ALT/DEL/CNTRL to start task manager, the screen is suddenly active and surfing goes just fine. It's like a threat of a swich to a child....if I DO NOT invoke the task master, the screen continues to be frozen and you can't navigate? Any remedy?

A:Solved: Screen Freezes on Internet..then starts

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I have a Windows 7 64 bit laptop with 8gb ram. I have never had this problem until now. It freezes all the time and will not shut down. Am I infected? Freezing happened after a java update.

A:Computer freezes, windows explorer freezes frequently

Are you sure that the java update was from oracle or some fake ad?

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Hi to everybody. I have read tons of forums about this issue and I tried to do what advised, but I couldn't solve this issu with my PC.
I upgraded my system 1 month ago, but I didn't achieve a stable configuration. New componets are MB, CPU, RAM and SSHD. I have suspects on PSU even nominal power should be ok.

---PC Configuration:

Windows 7 64-bit
Intel Core i7-4770K
Asus Z87-K
KHX2133C11D3K4/16GX Kingston HyperX (4x4GB) Memory
Ati Radeon HD5850
Crucial MX100 2.5" 256GB SATA III Solid State Drive
PSU Modular Power Supply ATX 700W
keyboard logithech usb wireless
mouse advent wireless

Immediately after the boot, the graphic card fan starts increasing speed and then the system freezes. If I disable and re-enable the graphic card, fan stops overunning immediately and run normally; the system freezes later, randomly.
After 3-4 hard resets, the system asks me to restore the system. Sometimes it works, sometimes it doesn't.

After downgrading the graphic drivers, the system appeared stable for some days. But now it started again freezing in a different way: rather than increasing the card's fan speed, the graphic card starts flickering. It stops if I disable and re-enable the graphic card, but it starts again after few minutes and the system freezes.

Freezing mechanism: explorer stops responding, but the mouse pointer is still working. After 20-30 seconds mouse freezes as well. It happens randomly in idle state, using google chrome or ... Read more

A:Windows 7 64 bit freezes after few minutes. Explorer hangs and then freezes.

Unless the new hardware you fitted is almost identical to the old, which I doubt, you should do a clean install of Windows. The main reason is the drivers from the old stuff are still around and are messing things up.

EDIT : and welcome to TSG.

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A day ago I left my laptop for 10 mins. Like a normal laptop it fades out and I have to move the mouse to make it come back on. Anyway after this happened I tried going on the Internet but after about 5 mins the Internet freezes and can't recover. When I shut it down it either gets stuck on shut down or log off screen and I have to manually shut it down pressing the button. This has happened before but it fixes itself. This time it hasn't and the Internet won't work and it freezes on the shut down/ log off screen. Help!

A:Internet freezes and laptop stuck either on log off or shut down screen. Help!

Hello and welcome to TSF! What is the make and model of your laptop? Have you tired cleaning out the air vents with a can of air? Having clogged air vents can lead to over heating which can result in the symptoms you are having.

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I got a new custom built computer a month ago, and it's been quite some time since I have been struggling with constant BSODs. I formatted and upgraded from Vista to Windows 7, but still the BSODs persist. The computer seems to BSOD once a while as I'm surfing on Firefox. If that doesn't happen, the screen will freeze up and I get the message "display driver has stopped working and has recovered successfully". All the BSODs have to do with 0x01 memory management. I think it might have something to do with my graphics card. I'll really appreciate some help with this. Thanks for the help.

System specs:
Windows 7 Ultimate x64 Retail
Intel i5 2500k Sandy Bridge
2 x 4GB Ram
Gigabyte Radeon HD 6950
700W power supply

A:BSOD When Surfing the Internet / Screen...Very Annoying Freezes

Quote: Originally Posted by darkxstorm

I got a new custom built computer a month ago, and it's been quite some time since I have been struggling with constant BSODs. I formatted and upgraded from Vista to Windows 7, but still the BSODs persist. The computer seems to BSOD once a while as I'm surfing on Firefox. If that doesn't happen, the screen will freeze up and I get the message "display driver has stopped working and has recovered successfully". All the BSODs have to do with 0x01 memory management. I think it might have something to do with my graphics card. I'll really appreciate some help with this. Thanks for the help.

System specs:
Windows 7 Ultimate x64 Retail
Intel i5 2500k Sandy Bridge
2 x 4GB Ram
Gigabyte Radeon HD 6950
700W power supply

Most of these were cuased by your video driver (or card)

I would re-install using this method and the newest version you can find.

When upgrading your graphic driver you MUST remove all traces of the current driver. In order to do that we recommend using Guru3D - Driver Sweeper

Or Phyxion.net - Driver Sweeper

When it is removed then download and install the fresh copy.


Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\K\Desktop\Windows_NT6_BSOD_jcgriff2\052011-19578-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is:... Read more

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OS: HP Pavillion Notebook PC tx1308nr upgraded to Windows 7 Home Premium 32 bit
Model#: GS867UA#ABA except upgraded from Vista to 7
Product #: GS867UA
Processor: AMD Turion 64 X2 Mobile Technology TL-58 1.90GHz
Memory: 2GB RAM
Hard Drive: 320 GB Internal Hard Drive
Display Adapter: NVIDIA GeForce Go 6150 Driver version 179.67
External Display: Samsung p2370 23" 1920x1080
External Hard Drive: 1TB ext Seagate Drive
Secondary OS: Ubuntu 10.04 LTS 64 bit from a USB drive


At seemingly random times - most often when I click on something (anywhere) - the screen will start to "freeze". Sometimes it starts by open windows not responding in any way, then progresses to the cursor freezing. This freezed state will last up to a few minutes, then suddenly unfreeze. Frozen windows will indicate "X not responding" on the title bar. This will sometimes occur many times in a row, for hours at a time, with only a few minutes of normal use between freezes (example, 2 minutes frozen, 2 minutes unfrozen, repeat for several hours).

When the screen and/or cursor are frozen, if I move the mouse and attempt to move windows or click a web link or do anything else, (as if the cursor was responding) all of these "unseen" actions will suddenly "catch up" and quickly occur (within a second) after it unfreezes. If I happen to be watching a video on Youtube, when it unfree... Read more

A:Excessive Intermittent/Random screen freezes and internet disconnects

Hello Metsturbo99,

Sorry to hear your computer is randomly freezing.

Have you checked to see if a nasty infection of malware is on your computer? This is most probably always the cause.

Malwarebytes - https://www.malwarebytes.org/
AdwCleaner - AdwCleaner Download

If Malwarebytes picks up anything, please export the log onto your desktop and upload it here.

Thank you,

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Have a Toshiba Satellite from 2010.
Programs are freezing and am getting white, blank screens on the programs.

Programs often "blend into each other." That is, may have Firefox open and a Word document blends into the browser.

The computer freezes and can't do anything, so have to force shut down.

Also, short after starting programs after start-up, often get "program not responding."

Wanna find a way to stop this erratic behavior.

Toshiba Satellite L305,
Intel Pentium Dual CPU T3400 @ 2.16GHZ,
2.0 GB RAM,
32-bit operating system.
Windows Vista, service pack 2.

Kept getting this message:
"Logon process has failed to create the security options dialogue. Failure- security options."

Also these messages:
A problem has been detected and windows has been shut down...

Downloaded SpeedItUp Free to optimize hard drive and defrag, but it never makes it through the 3 hrs. of scanning before getting runtime errors, and the program shuts down.

After running Spybot Search & Destroy in Safe Mode, was able to complete it.
And have run since.
No issues found.

Also ran the defragging that comes with the laptop.

Am running Windows Defender now.

Have also ran AVG Antivirus.
Any ideas would be appreciated.

A:Programs go white/ computer freezes

Hi DougOh,

Let’s try few troubleshooting steps to check if issue gets resolved:

1. Try a clean boot to check if it would work, providing the link to do a clean boot for reference: How to perform a clean boot to troubleshoot a problem in Windows Vista or Windows 7
2. Go to safe mode and check if you get same error message. Please use the following link for detailed instructions to go safe mode: Safe Mode
3. Also follow the steps in the below given link and check if it helps: Log on process has failed to create the security options dialog - - Microsoft Community
4. You can configure the windows to ensure that minidump files are created, please follow the steps mentioned in the link: Dump Files - Configure Windows to Create on BSOD - Windows 7 Forums
5. With this information we can help: Blue Screen of Death (BSOD) Posting Instructions
6. Also, run the built-in diagnostics provided by the manufacturer on the computer to check if the hardware is working fine.

Please post back the results.

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When I turn on my computer, the desktop goes white and the taskbar goes white in 4 seconds. When I open my task manager, it crashes too. I can't do any "run" commands or anything casue my taskbar is just frozen. Is it another explorer.exe crash? I've looked for the solutions but all of them say something about opening run and typing in something or cmd typing. I can't open neither of those. I can access google chrome through steam. It shows someone's playing something, I click on it and go to their profile to open steam. I can play steam games and stuff but I can't open everything through steam...
This seems like way worse than the average desktop freezing problems I've googled about.

A:Desktop and taskbar goes white and freezes. Explorer.exe crash?

Hope I get help soon.

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(I dont know where to post this) Hi, I hope someone can help me with my recent computer problems. I have a Packard Bell ixtreme M3720, it has Windows 7 64 bit already on it, I have no Windows disk due to this. My computer did work great for 6-7 months, no problems nothing wrong, now the last few weeks, my computer suddenly went from good working to, freezing/hangs with almost every single thing I do, whether that is using explorer, watching a dvd or youtube, or playing games, it just freezes/hangs for 2secs or for as long as 2-5 mins, also with this sometimes my screen goes blank, white or black. I've done a clean install to factory defaults, no luck, it still goes on. Drivers updated, all though I couldnt find all drivers on the manufactures sites, so I may have some not updated. Its getting so fustrating these days, no solution found on forums seems to work, its this bad that I can hardly do anything anymore on my computer without this going on every single sec/min. Oh, when I do a check disk, it will hang at 98% on stage 5, it just wont go any further, it also doesnt seem to find any errors or corrupted files. I hope someone with better knowledge than me can help me find whats wrong and help me to solve it, ty.

Operating System
MS Windows 7 Home Premium 64-bit SP1
Intel Pentium E5300 @ 2.60GHz Wolfdale 45nm Technology
2,50 GB Single-Channel DDR2 @ 333MHz (5-4-4-14)
Packard Bell MCP73PVT-PM (CPU 1)
Maestro222Ws ([email protected])
Maestro222Ws ... Read more

A:Random freezes/hangs/black&white screens

A few pre-lim questions. Is this a desktop or laptop? What it the actual make and model number? Looking at make and model in your post and doing a google search, it comes back as both desktop and notebook..very odd. Does the PC have onbaord graphics or an add on GPU if a desktop? Are you sure you have the latest driver for the GPU whether it be onboard or add on card?

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Hey everyone, I seem to have a recurring problem that I just can't puzzle out on my
own and need some help here.

A few months ago I had to replace my power supply unit, and at the same time decided to
upgrade my RAM and OS (moving from Windows Vista to Win 7).
Before I was running on 1 gig of DDR2 PC2-5300 667 MHz. I updated it to PNY 4 gigs
(also DDR2 PC2-5300). Computer kept restarting so I brought it down to 2 gigs - things
worked ok for a little while and then I started to have similar problems again. My PC
continually restarts itself randomly, Displays the Blue Screen after an hour or so of
operation and constantly freezes on the starting Windows 7 logo screen.
I have absolutely no clue where these issues could be coming from. All of the RAM seems
to be accurate spec wise and I don't believe the Power Supply to be at fault. Also, this is more recently, whenever I try to sync up my iPod with iTuens, my system also decides to restart itself randomly during the sync. Any help
on the issue would be GREATLY appreciated.

Below are additional PC specs:

- OS Windows 7 ultimate 32bit
- CPU, Intel Core 2 - (2) of them at 2.13 GHz
- 2 Gigs PNY RAM
- (any additional specs needed - please let me know!)

I'm out of ideas here; any suggestions would be very appreciated. Thanks!

A:DELL XPS710 - Blue screen/ Windows restarts itself/ Freezes on Starting Screen

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Hello. I have a question about Windows 7 installation. I am using usb booting from pendrive. Sometimes when i am booting from usb windows 7 , on 1 screen when you choose language there is a freez , no keyboard working and no mouse. I must use hard reset. Is this something to worry about?
I am using stock system, 4790k, 16gb DDR 1600mhz, Saberooth Z97 Mark 2. But no errors in memtest86.
I want to be sure that all is ok with memory. When I get to the language selection the mouse and keyboard stop working and no cursor appears, they both work in bios so I don't know what the issue is. Then i must use hard reset. Its totally random but always work after second boot and then windows load with mouse cursor and keyboard works.

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When I boot my computer up my computer is freezing up once in a while at the loading screen with the blue loading bar. The bar goes across about three times and the on the fourth time it stops and freezes and nothing happens after that. Once in awhile it will go to a blue error screen witht the following codes: 0x0000008E (0xC0000005, 0xF9787C09, 0xF9677FE8, 0x00000000). Someone please help.

Thank you.

A:Windows XP loading screen freezes and blue error screen

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Hi, few days ago I upgraded my windows to windows 10, however after using it for few days I found out that there are some issues and windows 8.1 is more stabler on my laptop so I decided to downgrade it to windows 8.1 ( where I was in the first place). I followed the instruction that windows provided and it seemed working fine, so I waited, after few min it finished downgrading, and brought me back to windows 8.1 lock screen ( to be specific, windows 8.1 starting screen just before actual lock screen. where I press any keys or click and It disappear.) so as usual I try click but it didnt work, even key board didnt work, so I cant move to the lock screen where I put my password in, at first I thought it was a problem with my laptop but I was able to force shutdown by pressing and holding power button, I was also able to change the brightness and go in to safety mode (which means my keyboard and mouse pad is perfectly fine), I tried refreshing pc which I was able to find inside troubleshooting option on safety mode. however when I try to refresh the pc It said " additional free space is needed on the drive where windows is installed." so I cant access my pc, how can I make a free space? is there anyways to make a free space in safety mode? and is there other solution for this freezing problem? please help...

this is where my laptop is freezing (but time goes fine)
and this is the computer refresh that I am trying to do

A:Windows 8.1 freezes just before log in screen

A Linux CD (Live CD) will likely allow you access to your Windows drive, without being in Windows. Provided you know what you're doing with Linux?should be relatively simple as you won't have to install anything, simply load the CD and access the HDD, deleting only the files you don't need. You can also use a USB device with Linux on it, if you lack a CD and ability to burn an ISO. Failing that, an NTFS-supported (assuming you're not using FAT32), MS-DOS style tool via disk, USB, or CD would work, but not everyone has that. I'd pursue the Linux root. (any version of Linux should, in thoery, work, but one of the easiest to use would probably be Linux Mint with the KDE desktop environment. If you download Linux, be sure to get the right bit?32-bit or 64-bit, as appropriate for your machine.

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first of all a huge hello from your latest newbie to this site to all who use it and run it, now my friends computer freezes solid at the log in screen and nothing works, he uses windows xp ( I must admit ) folks I dont know anything about his pc neither does he? but his wife tells me that she thinks the hdd is full now I have been building pcs for some years for friends etc and I have never known that to happen, no matter what you do nothing works it always freezes at log in I am absolutely mystified by it all so do any of you guys or gals have any ideas, thank you in advance James

A:Windows freezes at the log in screen

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When I load Windows 7 up it loads on to the logon screen I type my password in and then it says 'welcome' with a blue circle spinning after about 5 seconds the blue circle stop spinning and doesn't load into the operating system.

Any Ideas?

A:Windows 7 freezes on 'welcome' screen

It's possible the profile is corrupt and needs to be recreated. Try to boot into Safe Mode (press F8 before Windows starts to load) and see if you can access any of the accounts. Create a new account and then boot the system to Windows and see if you're able to get in.

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Windows Xp Freezes At Welcome Screen

I recently added an additional Hard Drive to my system, I installed Windows XP on the drive and it seemed to work fine. My other hard drive had Windows XP also. Unfortunately the old hard is failing periodically. So time to remove it right?

I didn't think this would be much of a problem since I have another HDD with OS on it. But if i take out the old drive the new drive seems to boot fine gets to the Windows XP Splash screen, it goes black (quicker than normal but still the disk still ticks over), then the screen comes up there's a dark blue header and footer on the screen with a light blue body in the middle and a Microsoft Windows XP Logo on the screen.

Normally, under this there's white writing which says "Windows is starting up" and then it goes to the screen to tell me to logon, but instead it freezes at the blue screen with the Windows XP Logo on it. All HDD activity stops. I can ALT+TAB and find that there are 2 things running called "Log on to Windows" and "Windows Logon", as soon as I ALT+TAB into "Windows Logon" the PC's frozen for good.

A:Windows XP Freezes At Welcome Screen

Can you boot into safe mode?

Windows XP

If Windows XP is the only operating system installed on your computer, booting into Safe Mode with these instructions.

* If the computer is running, shut down Windows, and then turn off the power
* Wait 30 seconds, and then turn the computer on.
* Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
* Ensure that the Safe mode option is selected.
* Press Enter. The computer then begins to start in Safe mode.
* When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

It's too late now but FYI.

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Hi .... I am running Windows 7 on an Acer laptop about 3 years old.

Today the laptop will not start up in the proper way and just takes me eventually to a blue screen with a picture of a white bird and a green branch on the right hand side.

The mouse moves in the normal way but there are no clickable icons to do anything and no F buttons provide options.

I have disconnected the battery once and this takes me to the page reporting improper shutdown, and suggests a repair install.

The above happens all over again when this is accepted.

I have the 4 home made DVD discs which were made on purchase . recovery discs 1,2 and 3 plus drivers and applications.

Has anyone got any ideas please?

Many thanks

A:Windows 7 start up screen freezes

I suspect that is a virus if the recovery disc you made does not work you might have to install windows again doing this

1. Go to this link: http://www.w7forums.com/official-windows-7-sp1-iso-image-downloads-t12325.html and download and save the iso file you downloaded

2. Buy a blank DVD-r with 4.7 gb on it

3. Put the blank DVD in then right click on the iso then click burn disc image

Hope it helps

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Can anyone explain why Windows periodically freezes when the screen saver is running?

At first I thought it was due to the Windows Live Photo Gallery. After running for several hours (overnight, for e.g.), it would freeze on one picture. Usually moving the mouse would eventually close the screen saver and I'd return to the desktop.

I then changed to a regular screen saver, Mystify. Usually this isn't a problem, but today when I moved the mouse, the screen saver froze. I couldn't soft boot, actually had to shut down manually. This is the second time this has happened.

I've checked whether I'm using the latest video driver using device manager, and it says everything is up to date. I'm using NVIDIA GeForce 6150SE nForce 430, driver version Could there be a device conflict? How would I be able to tell? Thanks.

A:Windows freezes on screen saver

Let's make sure it's the screen saver. Type "power options" in the Vista menu. Perferred plan: high performance. Change Plan Settings -> Put the computer to sleep: never.

See if it still freezes. This is just to pinpoint the problem.

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Earlier today I logged into my Packard Bell laptop and it freezed for a very long time at welcome screen. I thought oh well I could give the laptop some time to ready itself for usage. But after 5-7 minutes it still didn't login and respond. So I clicked the power button down to force the laptop to shutdown and then I heard this mid-huge click (I think was the HDD.). The actual sound was I heard was going like this; "Zhioouummmm.. metal click". Haha I think I can't explain it further, it would be catastrophic but you get the picture right? ;).

I just want to know how to fix this problem. I know it is a known problem but I just want a specific solving answer just for my computer model.

Spec: Packard Bell TS11HR

Windows update been turn off since 2013-02-08 due to "afraid of getting problems with those windows update.".

Any help is very appriciated :)


A:Windows 7 Freezes/Hangs itself at 'Welcome Screen'

From another computer

Download Ubuntu Live CD ISO image and burn the ISO image to a cd using Imgburn (how to burn an ISO image using Imgburn). With the newly burned cd boot with it then select "Try Ubuntu" not "Install Ubuntu" access the Windows partition or what ever partition or hdd you which to backup files from by going to the panel on top, select "Go" click on "Computer". Select the partition, or Hard drive then directories, and files you wish to back up, Backup the files to DVD, an external hard drive or thumb drive(s).

Downloading UBCD which is in my signature.Burn the ISO Image to a blank CD using Imgburn (How to burn a ISO Image using Imgburn) burn at lowest speed. With the newly burned cd boot with the cd go to HDD>Diagnostics>The make and model of your hard drive, Seagate, Maxtor, Drive Fitness which is Hitachi, Or Western Digital. Perform a short and long test. Could also be called "Standard" and "Extended" test or also "Comprehensive" test. The Seagate hard drive test will work on most drives.

If you can not find the right test for your hard drive your OEM computer may have it's own hard drive diagnostics testing tool. Refer to your OEM computer documentation to find out how to access these test. Also try going to the manufacture of your machine to find documentation about it. Also consider going to the manufacture of your hard drive to look to ... Read more

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Hello! Have a B51 with windows7, for a month ago it freezes on login screen, mouse or keyboard was not working. I tried booting into safe mode, and run every options in repair computer without luck, so I had to reinstall my computer. Now it happens again, does somebody know a solutions without reinstalling again??

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My problem is pretty much summed up in my title. :) I have a Dell Latitude laptop, and it runs fine until the sign-in window, and then the keyboard (99% of the time) and the mouse lock up, and it seems all that works is shutting down the computer. Microsoft has an article concerning a problem that sounds similar to this, [URL="http://support.microsoft.com/default.aspx?scid=kb;en-us;294427"] but I tried running Windows using the F8 key, and I received no error message. I could really use some help!! If you have the answer, please post! Thanks!


A:Windows XP freezes up at sign-in screen

can you enter safe mode and go to the power options section in your control panel>
select never to hybernation, disable it

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recently i installed windows 8.1 pro x64 on my laptop which is acer 5755g.but i've a very strange problem with that.when i want to go afk before leaving laptop i press windows + l key and go to lock screen everything is ok now but when i'm coming back in few hours laptop is freezes and must shut it down from power button.

things i did tried,

installed windows again
updated all of drivers
using coolpad

A:Windows 8.1 freezes at lock screen

when i'm coming back in few hours laptop is freezes

If it is OK after a short period of time, it should be OK after a few hours as well unless you are running on battery and/or there is a heat issue developing. If just battery, try running with AC on and also consider a general cleaning if you think it might be heat-related. Good luck.

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Hello there. My PC has recently started to freeze when starting it up, I recently replaced all of the components to my PC and it was working perfectly for month and then all of a sudden it has just been failing on me. I have tried everything I know even resetting my PC but nothing has worked. If there is anything who know something I could try to fix it I would be very thankful.

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hi everyone.

i bought a new mother board (asus mba m3a), 4 gig or ram, new hard drive, and video card (geforce 8800) i put at all together and cant get windows to stop freezing. Upon installing windows xp professional i installed all the dirvers and restarted the computer and it got to the XP loading screen where the little blue progress bar works, then slows to a snails pace and windows just wont load.
if i turn the computer off at the power switch, then start windows, it starts up fine, but it will just freeze all over again upon the next restart. its not an XP problem either as the same thing happened with VISTA.

i have finally had enough of just ignoring the problem and ive scoured the internet for a remedy and ive found everything from from intel chip set updates (ive got an amd so it doesnt help me) to video or sound driver issues..............all of the discussions i have found have been over a year old so im eager to find a solution that has come up since then.

if anyone has had this problem and knows how to fix it i'd be eternally grateful....

thanks a lot in advance

A:Windows freezes up at XP slpash screen

Just to get more info - does that happen booting to Safe Mode also?

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okay..... I got an AMD Sempron 2600 and a k7Triton Motherboard for Christmas and put them in my computer. After that my computer barely ever would boot up. If it didnt boot up my loading bar on the windows XP screen would freeze (the blue one) although it didnt freeze it actually would move very very slowly but windows would never load. If windows did boot from me choosing last knwn config(only one I tried) then it would boot flawlessly. But know the real problem.... I came home from school and had not turned my comp off in 2 days (hibernating) and my computer seemed to be slow i pressed ctrl+alt+del and my CPU Usage said 100%! even tho I was barely runing anything so i turned off my computer(not hibernate) and when i turned it back on it was back to its same old self but now when it does boot normally it doesnt do it it goes into that screen where you choose a profile to log in to and the icons dont appear it is just that blueish color and my mouse has the timer thing on and I can move my mouse but nothing I press does anything plz help complex situation

A:Windows XP freezes on login screen

Unblessed said:

okay..... I got an AMD Sempron 2600 and a k7Triton Motherboard for Christmas and put them in my computer. After that my computer barely ever would boot up. If it didnt boot up my loading bar on the windows XP screen would freeze (the blue one) although it didnt freeze it actually would move very very slowly but windows would never load. If windows did boot from me choosing last knwn config(only one I tried) then it would boot flawlessly. But know the real problem.... I came home from school and had not turned my comp off in 2 days (hibernating) and my computer seemed to be slow i pressed ctrl+alt+del and my CPU Usage said 100%! even tho I was barely runing anything so i turned off my computer(not hibernate) and when i turned it back on it was back to its same old self but now when it does boot normally it doesnt do it it goes into that screen where you choose a profile to log in to and the icons dont appear it is just that blueish color and my mouse has the timer thing on and I can move my mouse but nothing I press does anything plz help complex situationClick to expand...

ok, did you install teh drivers for you processor, when you did this are you running SP1 or SP2, my recommendation is to reinstall windows XP, its trying to use incoorect drivers.

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Just after I log into this system, it goes to a black screen. The HD light continues to flicker for quite a few minutes, then seems to halt. My cursor still works, and task manager can be brought up using the three finger salute. There are no applications running, and the only processes I see are:

Safe mode does not result in anything different.
I have even tried using a recovery disk to repair windows. This results in a windows green loading bar and a constant, non-flickering hard drive light, but listening to the system, I can tell that the hard drive is not doing anything.

A:Windows freezes after login screen

Update: As I was typing to another forum for help, the hard drive light began to light up like fireworks... Okay, the hard drive is doing something, but it has been doing something for half an hour. My client won't be satisfied with that.

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Hey guys, I have had this problem for quite some time ever since i built my new computer with parts i bought from newegg. I would really appreciate any sort of advice on the subject. It seems like ever since the first xp pro installation i made on this computer i have had nothing but problems. every time i turn on my computer, i see normal computer information before the windows screen, when the windows screen comes, the loading bar freezes at a certain point. It will sit at that point until i restart the computer by the button on the tower. Once it happens once, it will continue to happen until i reinstall windows using the cd. After i reinstall, it will boot up fine, but next time i restart my computer it starts all over. It is starting to get annoying. That everytime i boot up my computer it requires installing windows over again. I was curious if its a bad windows cd? or maybe some of my hardware is defective? Im at work atm so i dont have my computer specs handy but ill edit this post and add them when i get home. Any advice or suggestions would be very much appreciated. Thanks for your time.

A:Windows XP loading screen freezes


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here is what I've tried troubleshooting it:
1. Recovery console >> chkdsk /r
2. Repair windows xp installation
No joy! my computer still freeze on XP loading screen, it also happens on safe mode.

What do you guys think?
Thanks in advanced!

A:Windows XP Freezes on XP loading Screen


Originally Posted by jaydeee

here is what I've tried troubleshooting it:
1. Recovery console >> chkdsk /r
2. Repair windows xp installation
No joy! my computer still freeze on XP loading screen, it also happens on safe mode.

What do you guys think?
Thanks in advanced!

You could try booting using Last Known Good Configuration, or you could take your HDD out of your PC, connect it to another PC and run a scan with Microsoft Security Essentials


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