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[Inspiron SE 7720] UEFI boot from USB drive does not work

Q: [Inspiron SE 7720] UEFI boot from USB drive does not work


I have just purchased a Dell Inspiron 17R Special Edition 7720. It came with a preinstalled Windows 8 (so 64-bit and mandatory UEFI boot). I want to use Linux (more specifically, Archlinux) for work and Windows for games, so dual boot is needed.
I almost completed the Linux installation except for the bootloader: I need to boot Linux from UEFI and didn't manage to do it so far. Here is what I did after I received the PC:

disabled Secure Boot;
updated BIOS to version A12 (maybe I shouldn't have...);
resized the main Windows partition and created a few partitions for Linux;
switched to legacy boot mode and managed to boot a MBR-bootable Archlinux installation USB drive;
installed most of the system
switched back to UEFI boot mode, Secure Boot off.

At this time I needed to boot the kernel from UEFI for the bootloader installation program to have mandatory access to the EFI environment variables. So I created an UEFI-bootable Archlinux installation USB drive (with a FAT partition) but so far I couldn't manage to successfully boot this drive from UEFI instead of Windows 8.
I think I really tried every single combination, such as:

different USB ports;
different boot entries created with F2 boot setup, with different parameters;
different orders for the boot entries;
hit my boot entries directly within F12 boot menu.

No matter what, in UEFI mode the system always boots the Windows partition.
Also, I could not find any relevant manual or software documentation about the A12 BIOS on the Dell site, did I miss something?
The solution that the user described in this thread to UEFI-boot to a DVD did not work for me with a USB drive.

Did somebody experience the same issue or has a solution or even information about it? UEFI is really starting to give me headaches on this machine!

Thank you for reading.

Preferred Solution: [Inspiron SE 7720] UEFI boot from USB drive does not work

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

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A: [Inspiron SE 7720] UEFI boot from USB drive does not work

Try going into Advanced Start-up Options. Hold Shift key down while doing a RESTART while in Win 8. This will get you to a page that will have an option called "Other Devices" (going by memory). Choose it and you will have all the device options like USB. Give it a try first and I am sure there is a simpler way to boot Linus directly later.

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Purchased an Inspiron 17R Special Edition (7720) this week to replace my beloved old Inspiron 5100 that died last Thursday after nine years of being the best computer I ever owned.  Decided to upgrade the 32GB mSATA chip to a 128GB and use that as the OS drive, reserving the 1TB HDD for storage because running exclusively from the mSATA is much faster than using it as cache for the platter. 
As has been discussed on the dozens of threads (here and elsewhere) that I've read today, the Dell BIOS does not recognize the mSATA as bootable, either from UEFI or legacy.  So, editing out the dead ends I went down, here's what I did to get it to work:
1. Acquire new mSATA drive.  Mine is a Crucial m4 128GB.  (I don't know whether or not the rest of this would work with the default 32GB board, but 32GB is awfully small for a modern OS.)
2. Acquire a Windows 8 install DVD.  (That Dell doesn't include this with the package is the only complaint I have about my purchase.  OS install media should ALWAYS be included with an OEM PC.  A-l-w-a-y-s.) 
3. Flip over the laptop, remove the battery, remove the bottom cover (just 2 screws, well done, Dell).  Now, remove the 1TB HDD (4 screws, but slides out easily) and set it aside.  Then replace the existing 32GB mSATA drive with your new, larger mSATA drive (1 screw).  I have a 128GB, but it should work just as well with a 64GB or 256GB.  Replace the cover and bat... Read more

A:Inspiron (7720) Boot from mSATA Instructions

Yea Im so happy it worked, I put in a 128GB Plextor M5M in the msata, blazzing fast it hits 500 but since Sata II is capped, my SSD is maxed out in HDTach, then in bay 1 I have a new HGST Hitachi 1tb travelstar sata-iii 7200 rpm drive i got for 69.99, and in bay 2 the original 5400 rpm drive, I will probably be selling that one and putting in another HGST, these are fast and super energy efficient. Then I went ahead and got 16gb  (8gbx2) of patriot signature ddr 1600 memory. Its the 3d version too with the blu ray player, at the end the stats are sick
i7 3630QM Quad Core
17" 1920x1080 3D with TruLife Screen
Nvidia GT 650M Video Card
1xmsata 128gb
2xsata III 1TB Hard Drives
I mean damn, 2tb, 16gb ram, and it can play most games high graphics? and you can watch 3d blu ray movies and play 3d games? im rocking it, hell yea Dell rules! got a great deal on this laptop too

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Hello all. After manipulations with efibootmgr my laptop can't boot from amy drives, only into bios setup. Last change - boot order. The first boot candidtate was selected as 0000, setup. And now I can't revert this change because my laptop boot only into bios setup.  When F12  key pressed i6n boot process, 'F12 Boot Options' label in bottom right conned is highlighted, but boot into bios setup instead. How to restore bot manager on my Dell Inspiron 7720?  Did I have any chanse to resolve my problem? Thank you wery much for any helpful advice.

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I have a Dell Inspiron 17R 7720 laptop computer that I bought new from Dell back in 2012. I have has several problems with the power supply connector on this computer - Dell replaced it once, I replaced it myself once and it is not working again. Both the BIOS and Win7 show the charger not connected even though I have it plugged in. Not a charger problem; we have several other Dell laptops with the same charger and it will not show any of the chargers as connected or charging the battery.
I went on Ebay, a used replacement motherboard would run me $200 or I could get a complete working used 17R SE 7720 computer for $300. A no brainer for me; the extra $100 bought me a lot of spare parts, and I love having spare parts for old obsolete equipment.
But I'm questioning what difference, if any, there is between a 17R 7720 and a 17R SE 7720. I have my original Dell invoice from when I bought the computer and there is no "SE" in the model nomenclature anyplace that I could find, but all the 7720s listed on Ebay had "SE" in the model number. So for question number 1, is there any difference between a "SE" and a non "SE" 17R 7720, or was the "SE" some marketing decision thrown into the mix? FWIW,the model label on the new computer just says "Inspiron 7720".
Now on two question 2. For right now, I am basically using the new computer as a remote battery charger for my old computer, as the old computer's ha... Read more

A:Inspiron 17R 7720 vs 17R SE 7720 and parts swapping between the two

If it's just the adapter not being recognized, have you changed the DC jack, which is usually the cause if it's not the adapter?
That may solve the problem.
The two models are the same except for peripherals - you should be able to swap things over (you will need to set the BIOS for IRST AND you should make a full backup of the drive before beginning).  You will also need to swap over your AC adapter if the i5 is running on a 90W unit - the i7 will need a 130 W or better power adapter.

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I have two nearly identical Inspiron 17R 7720 laptops; one which I bought new from Dell 4 years ago and one which I bought used a couple of weeks ago. Both have identical hardware with the following exceptions: my original has a Core i7 processor and a 32 GB mSATA drive while the new one has a Core i5 processor and no mSATA drive. Hard drives, video, memory etc. are all identical on the two computers.
I purchased an identical mSATA drive for the new computer and am trying to clone the mSATA and HDD from the old computer so I can have two identical computers. I tried cloning the drives using Macrium Reflect. The HDD cloned successfully, but reflect only finds a 8GB unformatted partition on the old mSATA drive, not the whole 32GB. I cloned the new mSATA drive and tried it in my old computer it properly identified the drive but said it was not a valid RAID 0 volume and wanted me to change my drive configuration to non-RAID.
Any thoughts as to how I can properly clone the old mSATA drive to the new one?

A:How do I clone the mSATA drive in my Inspiron 17R 7720?

You can't clone that drive.  What you'll need to do is set up the Intel IRST again.

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As the subject line states, I'm trying to replace the current drive in our Inspiron 17R SE 7720 with a 15mm drive.  Does anyone know if a 15mm drive height will fit?
Please let me know and I appreciate any help you can be.  Thanks.

A:Will 15mm hard drive fit into Inspiron 17R SE 7720

No.  The maximum height for an internal drive on that system is 9.5 mm.

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Hi,I have an old inspiron-17r-se-7720 with two 2.5 hard drives (500 GB SSD and 2TB hard drive).As I would like to replace the hard drive with a bigger one, but all models have a height of 15 mm while my current hard drive is 9.5 mm high. Could you please confirm whether a 15 mm high hard drive would fit ?

A:size of Hard drive bay inspiron-17r-se-7720

No, it won't - the system will take 7 or 9.5 mm drives (the latter being the maximum height).
Just about no notebooks built in the last 15 years will take drives larger than 9.5 mm -- some "all in one" systems or desktops will, but notebooks won't - and newer models are generally limited to 7 mm drives.

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I own a Dell Inspiron 7720 laptop. A few days ago, I got a suggestion from a Dell program to update my BIOS, which I allowed. The update didn't seem to bring up any additional windows or a progress bar to let me know how the update was going but I didn't think too much of it and let the computer do its thing.
Generally I just leave my laptop on nonstop and put it to sleep whenever it's not being used (I remember reading somewhere on the Windows 8 user start guide to just let it sleep instead of turning it off). Yesterday, I traveled home for Thanksgiving while my laptop was in sleep mode. When I tried to turn on my laptop, I noticed it was no longer in sleep mode and had turned off instead. No big deal, I thought, but when I turned it on, I got an error screen along the lines of
PXE-### Media test failure, check cable
PXE-###: Exiting Intel PXE ROM
I was left at the boot screen, which allowed me to run the diagnostics. I let it run and came across the error code 2000-0332 in the pre-boot assessment screen, which told me something was wrong with my video card memory (video memory integrity test discrepancy). Upon a little bit of research on this code, it may have something to do with my BIOS and that I should try to flash it. However I haven't been able to do this through the USB (I get the error "invalid or damaged bootable partition" when I leave the USB stick in on startup) nor the CD (doesn't seem the .exe on the CD is detected).
I tried ... Read more

A:Pre-boot assessment error 2000-0332, Inspiron 7720

Hi Andresmou,
I am sorry for the experience. As the error is related to video memory, I suggest you to install(flash) the latest BIOS and run the diagnostics again. You can download the latest BIOS from the following link by punching in the Service Tag and by clicking on the "Drivers & Downloads" tab:http://dell.to/117d6Zu
Please let me know the test results.

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I have upgraded my laptop from the original Windows 7 to Windows 10 and would like some advice about the configuration of the mSata SSD.  My understanding of the situation is that the mSata drive is (or at least should be!) configured effectively as a cache for the C drive, storing the most frequently used files and therefore offering some of the benefits of an SSD whilst at the same time keeping the storage capacity of a conventional hard disk drive - in much the same way as Seagate did with their Momentus XT drives.
Following the Windows 10 upgrade, I am not sure that the mSata drive is still working as it should and I can find no documentation to assist me on the subject. Also, since the price of mSata SSDs has dropped substantially, I would like to consider the option of replacing the existing 32Gb SSD with a bigger one - say 128Gb, which at least in theory should give a very useful speed boost cost effectively.
Can anyone provide any further advice on the configuration of the mSata on the 7720, and whether what I am proposing is actually a feasible option?
Many thanks.

A:Inspiron 17R SE 7720 - Checking configuration of mSata drive following Windows 10 upgrade.

Upgrading to Windows 10 generally breaks IRST, which then must be reconfigured (see below).
Yes, a native SSD is far faster than even a hybrid setup -- but 128 G is very confining for use as a boot drive.  Consider 256G a more practical minimum size for a Windows boot partition.  Also remember that the mSATA interface in this system is 3G, not 6G -- so you won't get the full speed boost you would from installing a 6G SATA 2.5" SSD in place of the hard drive.
It's also true that mSATA (which this system uses) is now obsolete technology - it's being rapidly supplanted by M.2 form factor drives (which your system cannot use).
This is the documentation for installing IRST

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Hi Folks,
Please help me, I have pulled my hair out trying to make a 256 gig msata a true boot drive with no other hard drive in system.
However I can get it to work by having the msata boot but the system reserved partition sets on a nother hard drive. which when I pull the hard drive out of system it will not boot. but if I put a windows os disk in dvd drive and let it find it first it will then go ahead and boot from msata.
I am sure other people has had this problem and some body has figured it out, but not me.
If I use Dells directions it does work but it puts the system reserved on a hard drive rather then msata


A:msata as boot drive on Dell 7720

Whether you installed Windows anew on the SSD or cloned the existing drive, be sure you REMOVE the original hard drive from the system until after Windows has fully booted for the first time - do not leave the original drive in the system until then.

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Tried various search terms, but nothing came up.

Upgraded to windows (from factory default windows 8) 10 while it was still free. Wiped the drive and tried to reinstall windows 10 (home) and all I got was an error saying that can't install on non gpt partition. Turns out the only way can figure out how to boot usb is via legacy mode. Plugged hard drive into desktop machine and says all the partitions are in fact gpt. Used rufus to burn image to usb, made sure that is gpt as well. For fun, tried the system restore function, but fails right away. I just deleted the windows partition (not the entire drive).

Was playing around with settings in the bios:

Insydeh20 setup utility. gpt option (usb) - select option
Get his popup -> input file path?

A:how to boot usb in uefi mode (not legacy) for inspiron 3531

When you reinstall there are some critical partitions.  You cannot leave any of those of the drive and reinstall Windows 10.  Data partitions should be OK.
To boot a USB drive as UEFI, assuming your system has that capability, you have to format the USB drive as FAT 32.  It must use an x64 bit version of Win 10.
When you boot you should be able to see a Boot Device Menu.  Look for something that shows as UEFI and boot to that.  If you don't see a UEFI option, the Bios may be set incorrectly or the USB drive is not configured correctly.

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So, I got a Inspiron 3537 i5. Nice laptop for it's price. Downloaded all the manuals, made my recovery DVDs. All was well in my world.
First thing I noticed is that there is no info in the manuals for tweaking the BIOS and since it is my first experience with a UEFI bios I was a bit disappointed. Is there a manual available for it?
Next I upgraded ATI Drivers to 13.12. I am an old user who always knew that updates were usually a good thing to do. Got in the same problem as many others with PC screen not waking up from sleep.
Thought I would do a recovery from the disk, but after trying various combinations (Ctl+F11, F8, F12 etc) I couldn't find a way to boot in the Recovery console. I did the recovery from my DVD and the laptop works fine.
Does anybody know how to add in UEFI bios a boot option to the Recovery partition? I undersstand that I have to create a new boot option using "Add boot option" and the two options available are to boot to the 1st (windows EFI) or 2nd (recovery partition), but the path for the recovery efi file to be loaded is unknown (+ you can't have access to the recovery partition to see the contents of it from windows). Any suggestions?

A:Inspiron 3537: Boot to Dell recovery UEFI Bios

Still haven't found a bios manual, but anyway. I found a combination of drivers for graphics that does work and allows sleep function without a glitch.
Uninstalled amd (complete), reboot, intall iris, reboot, install latest amd. Ati probably fixed the issue that did not allow wake from sleep. I downloaded them using amdautodetect utility and intel driver update utility.

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Hello all,
I am trying update my system BIOS.
The System Board has an update for it.
Boot to Windows 10 UEFI does not enable the USB mouse and keyboard, and I do not have a PS2 combo to attempt, although I am not sure that will work either, depending on consensus.
Might this be Legacy BIOS/UEFI mode related?
Boot partition has prefix part. for UEFI (100MB) and is Healthy.
Boot disk is Basic GPT off a Samsung 830 120GB SSD.
SSD holds Windows only on it.
I have tried other ports onboard USB 3.0 as well as 2.0.
Any clarification would be most appreciated.

A:USB Mouse does not work | Boot to BIOS/UEFI

The USB mouse and keyboard should work fine - make sure it is plugged into the USB 2.0 port. A wired mouse and keyboard may be better but even the wireless versions should work.

Can you use an ASUS Bios update utility to update it so that you do not need to go into the BIOS but can do it from within Windows 10?

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Hello all,
I am trying update my system BIOS.
The System Board has an update for it.
Boot to Windows 10 UEFI does not enable the USB mouse and keyboard, and I do not have a PS2 combo to attempt, although I am not sure that will work either, depending on consensus.
Might this be Legacy BIOS/UEFI mode related?
Boot partition has prefix part. for UEFI (100MB) and is Healthy.
Boot disk is Basic GPT off a Samsung 830 120GB SSD.
SSD holds Windows only on it.
I have tried other ports onboard USB 3.0 as well as 2.0.
Any clarification would be most appreciated.

A:USB Mouse does not work | Boot to BIOS/UEFI

The USB mouse and keyboard should work fine - make sure it is plugged into the USB 2.0 port. A wired mouse and keyboard may be better but even the wireless versions should work.

Can you use an ASUS Bios update utility to update it so that you do not need to go into the BIOS but can do it from within Windows 10?

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Hi all!
I have Alienware Aurora R4 machine with three hard drives:

(Local Disk)C: - (Windows 7) the “original” one that I bought with the computer.
(OS)D: - (Windows 10 with all updates) the one I’ve added after the “original” started to show signs of degradation.
(STORE)F: - (no OS) the one I use just to store stuff.
I’ve had dual boot and everything was hunky-dory until last week the C drive have finally kicked the bucket.
First the computer refused to shut down until I forced it. And next morning it took more than TWO hours to boot. When I finally got to the window explorer the C drive was still there but I couldn’t access or do anything to it.
In the old times I could just remove it and set boot priorities in BIOS to boot from drive D. But if I actually remove the dead drive now, the computer says that it has nothing to boot from. 
It appears that with UEFI mode enabled

I don’t see the actual drives in the BIOS (It only shows general source types, like Hard Drive, CD/DVD, etc.) and therefore cannot boot from a particular internal drive.
I cannot assign Active Partition
I cannot remove the dead C drive

So, what am I supposed to do? Please, HELP!

A:Aurora-R4, How to assign a particular boot drive with UEFI boot mode enabled?

Hi willkanoff,Thanks for posting.You may find more answers to your question by posting in the Alienware Forum.  http://dell.to/2yJl3j1

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Hi, dear readers ... I hope someone can help me with this little problem.
I recently bought a used notebook (Inspiron 17R SE - 7720) and I decided to upgrade to Windows 10.
All drivers have been downloaded and installed. I also updated the BIOS to the latest version. And unfortunately I discovered a very small problem with Quickset.
The laptop has 3 special buttons in the top right corner. The left, who truly celebrates Mobility / Quickset, is no longer working.
I tried several Quickset versions and even reinstalled Windows did not solve the problem.
In windows 7 it worked correctly.
After hours of investigation, I could not find anything to fix it.

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     I would like to join this discussion ,I also have a Dell Inspiron laptop 7720 that has a BIOS issue. I have read many issues with this on this great forum,looks like there are some very knowledgeable people here and my hope is that I may get an answer to my particular issue. 
     If i try to boot computer it brings me to
Boot mode is set to: UEFI:Secure Boot:on
Windows Boot Manager
I can get to BIOS in setup and verion is A16,everything on that page is highlighted in Blue . I enter Boot in setup and
Boot priority  Order
 UEIF Boot and secure boot is enabled.
Legacy option disabled
Boot lis option UEFI
Add Boot is blue - can"t access it.
If I can figure out how to add photos I will.but basically what happens is if I try to change Boot order it comes up with a screen that has a password hint.I contacted Dell support and after spending some hard earned cash they gave me a password to install and made me purchase a USB software stick to reload OS Win 8.1. All that said and done , still nothing worked.I was told that they can't help me.So what do I do here , use it as a boat anchor or is there a fix,I was told BIOS has to be re flashed but it won't boot to a usb stick or any other device.I was also told maybe it needs a new BIOS chip but I think it may be something in the NAVRAM . Any thoughts or help would be greatly appreciated. 

                      &nbs... Read more

A:Dell Inspiron 7720

You can add pictures by using the rich formatting.
If you use F12 during boot, do you see an entry for Windows Boot Manager and can you select it?  It sounds like you are looking on the wrong page to set the Boot priority but perhaps the pictures will make that clear.

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My 7720, which had been fine for years, suddenly decided that it did not want to boot.
This was sporadic for a few days and now it has given up.

The symptoms are:
When switched on the keyboard lights up, the dvd drive spins, then the special keys at the top right light up one by one then go out again, then nothing but the power/charging light (the fan does not even come on). It does not get as far as the Dell logo so I'm assuming a BIOS issue.
Originally I thought it was probably a heatsink issue (and with my machine being out of warranty), so I replaced the thermal pads and tried again... same result as before.

If I hold down 'd' when powering on, the display does the self test, so I know the display is ok.
If I hold down the end key and release it when I plug in the adapter lead, the fan blows at full speed so I know the fan is OK.
If I attach a usb key with the phlash16.exe, minidos.sys and bios.wph file; the computer accesses the key but nothing happens. Which is unsurprising since I have no way to extract the bios.wph file from the 7720A16.exe file as I only have access to a linux machine at the moment and it complains when I run it under wine that the current machine does not have a phoenix bios (even when trying to extract the rom file with '/WriteRomFile').

I believe the BIOS may be corrupt (I really hope the motherboard hasn't died as I can't seem to find a cheap replacement anywhere). I have already replaced the cmos battery, just ... Read more

A:Inspiron 17R SE (7720) tale of woe...

The system isn't getting far enough into POST to test the BIOS (if it were you'd be hearing a 1 pause 1 beep sequence).
Unplug the system, remove the battery and hold the power button for 30 sec.  Remove and reinstall the memory modules and the hard drive.
Try powering up again - if that doesn't get the system going, and you hear no beep codes, the mainboard is toast.

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I am trying to find a part number for the motherboard for an Inspiron 17R special edition 7720 with 3D Nvidia GeForce 650M graphics, and I am being given the runaround by Dell. Would anybody happen to know what it is?

A:motherboard PN inspiron 17R 7720 3D

One of them is MPT5M, but if you have the system, the number will be on the board near the memory sockets -- in a string starting wtih DP/N or CN ...

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Have Inspiron 17R SE 7720 with 32 GB mSata. What was the purpose of that?
For use as cache I cannot see a way (no RAID drivers inside) and for OS is too small.
What was the primiry idea for this hardware-how to use it optimally?

A:32 GB mSata on Inspiron 17R SE 7720

It is a cache for the hard drive.  With many hybrid drives now having built-in caches, and with solid state drives far less expensive than they were when that system was new, the added cache makes less sense than it did then.

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My keyboard from my 
Inspiron 17R SE 7720
is broken and i wanna order a new one i live in the netherlands.
Can i have a link to order one please ?

A:Inspiron 17R SE 7720 Keyboard

Please click on link below, hopefully it will be of help.

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When I hit the power button I get one short beep and I can hear the hard drive spinning, but nothing else comes on. No screen or fan or any lights other than battery indicator LED blinks orange when the battery's in. The hard drive comes on and stays on with the one beep with or without the battery. Pressing the power button again does nothing, the hard drive stays on.

A:Inspiron 7720 won't power up

remove battery and charger cord
press and hold power button for 30 seconds
reinsert battery
will it power on now??

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I think I already know the answer for this but I'd like to confirm.
I was having some issues with my laptop (Inspiron 7720 aka 17R special edition with 3D) so I ended upgrading to a 250 GB SSD with Windows 10 installed on it and using the 1 TB HDD for storage.
I still have the 32 GB mSATA SSD that came with the laptop that was used for caching the HDD. I'm wondering if I can do something useful with it such as enabling intel rapid storage for the 1 TB HDD. If yes, how would I do that? The PC won't boot if I place the mSATA SSD and I tried playing around with the BIOS settings to get it to boot with no luck.

A:Can you have both an SSD and a cached HDD on Inspiron 7720?

While there's nothing stopping you from using the mSATA cache, doing so with a native SSD will likely result in slower operation than simply using the SSD as the Windows drive.
I don't think the mSATA drive can cache the hard drive (assuming the hard drive is the second drive in the system).  Since the OS isn't running from that drive, it will make no difference anyway.
Did you change the SATA operation from RAID/IRST to native AHCI when you installed the 2.5" SSD?

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Hi, My wife has an Inspiron 17R SE 7720 laptop, approx 3 months old. The laptop is capable of showing 3D movies, but you obviously need some 3D glasses to watch them. I've found Nvidia 3D glasses on sale and 3D kits, which contain glasses and an IR emitter. However I have a feeling this laptop has a built in emitter. At least there's a panel that looks like an infra-red device, next to the webcam. The documentation is shockingly bad. Even when I put the service tag into the dell support site, it brings up manuals for other models, e.g. the 5720  or the 7110. I can't find anything that tells me what this IR device is. Can anyone help confirm what it is? Or whether I need to buy the kit? Or hopefully just the glasses! Thanks Steve

A:Nvidia 3D on an Inspiron 17R SE 7720

Hi steveblakemore,
The Inspiron 17R SE 7720 laptop does have the IR emitter, However to access the 3D vision your computer should have the 3D LCD screen to support the 3D vision. I have added you as a friend. Please accept my friend request by clicking on my name highlighted in blue and then click on “Friends” tab at the top and then click on “Request to Review” and finally click on “Accept” button.
I am sending you a private message as well. Click on “Inbox” to respond to the message and provide system’s Service Tag to check the system configuration, so I may check the region/country from where the system was purchased and assist you accordingly. You could also click on Start Conversation to send a private message.

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HP Notebook 15-f009wm
OS: Windows 8.1 with Bing 32 bit

Hello all,

This is my problem:

I can't get my USB drive to load while in Secure Boot mode and continue running into 'Boot Device Not Found. Please install an operating system on your hard disk' screen. The only method that works thus far is disabling Secure Boot mode and enabling Legacy
Support. Here are the methods I have tried based on extensive research of various forums after several days:

- Performed all the generic System Diagnostic tests (F2) + Memtest86 + sfc /scannow multiple times after every fresh install + physically checked HDD. Performed all HP recommendations: http://support.hp(DOT)com/us-en/document/c01443463

- Did multiple fresh installs of Windows 8.1 with Bing (32 bit) erasing all partitions from hard drive every time (my system is designed for 64 but I only have access to a 32 ISO). Installed using Legacy Support (I understand you can't go back and enable Secure
Boot and disable Legacy once it has been installed this way but due to lack of any other way of installing Windows, I have no choice).

- Used 'Windows 7 USB/DVD Download Tool' to create ISO which automatically formats drive to NTFS; converted to FAT32 using 'AOEMI Partition Assistant' software (preserving all partitions/data) but it still won't read.

- Used 'Rufus v. 2.11.995' software to create ISO as FAT32 under several different setting iterations:

1. GPT partition scheme for UEFI (this presumably s... Read more

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Hello all, This is my problem: My BIOS won't boot my USB drive while in Secure Boot mode (Legacy Support disabled). After researching this, I realized UEFI Secure Boot won't read NTFS formatted flash drives hence requiring user to reformat to FAT32. I've reformatted to FAT32 but it still won't boot. I continue to run into the 'Boot Device Not Found. Please install an operating system on your hard disk.' screen. The only way to get the USB drive to boot is to disable Secure Boot and enable Legacy Support. Virtually every forum I have researched pointed to this being the problem (aside from loose hard drives / hard drive and/or memory problems). I have checked the hard drive and have ran the F2 System Diagnostics and am sure there is no problem with the HDD. I have even tested the RAM/CPU with Memtest86 with 0 errors. I have ran multiple 'sfc /scannow' tests after each fresh Windows install and there are no corrupt files during installation. I have been trying to install a fresh Windows 8.1 with Bing (32 bit) on a system that originally came with 64 (there were no 64 bit ISOs available anywhere to download and since Microsoft conveniently doesn't make this specific Windows version available for download via their Media Creation Tool (or anywhere else on their or their affiliate sites for that matter), I was forced to resort to a 3rd party site to obtain this download. The problem is I am forced to install using Legacy Support as there appears to be no o... Read more

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Hello, i have inspiron 7720 with windows 10, i have been connected one screen to the hdmi and one to the vga, and i want to make it triple screen aviable. but windows 10 doesn't let me to save the setting. what is the problem?

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Is it possible to replace my keyboard with the backlit version?

A:Inspiron 17r se 7720. backlit keyboard

Hi Lee.R
Yes you can connect a backlit keyboard with this system model.
Please reply me if you need any further help.
Thanks & RegardsPrateek K#iworkfordell

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Two of my Inspiron 17R 7720s are currently running version A11 BIOS and the third has version A17 BIOS.  I ran the Dell Detect driver utility on one of the A11 computers and it told me to upgrade my BIOS to version A17. I am not having any issues with my computers and am wondering if this is something I ought to do.
Is there any good reason to upgrade my current version A11 BIOS to A17?
Are there any hidden pitfalls to watch when upgrading BIOS?
I am running Win7 on two computers and Win8.1 on the third. I tried the free Win10 upgrade on one of the Win7 computers twice and it failed both times. Since the Win10 free upgrade grace time is over I don't plan on any OS upgrades. If anything I'd upgrade the two Win7 computers to Win8.1.

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Does Wake On Lan work in Dell Inspiron 7720 (didn't find this option in bios), or is there any other way to turn laptop on with its lid closed?


A:Wake on Lan in Dell Inspiron 7720

 Hi Witosso,
I would like to inform you that it won't wake up on LAN if system is put into hibernate or shutdown as Network card is not getting power at those modes.
So it would only work under sleep mode where network card is still getting some power.
I hope I was able to answer your query today.
Thanks and RegardsSandeep P#iworkfordell

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My Inspiron 17R 7720 SE has a display screen issue. From time to time there will be a horizontal grey bar around 1/4" tall that will roll from the bottom up to the top of the display and then disappear. At other times the display will cut to a grey/white blank screen that kind of "vibrates" between medium grey/white and light  grey/white. This glitch may happen randomly or if the computer is moved or jarred. If I shut the lid or press the power button to hibernate the computer for a minute or so and then wake the computer up, it will resume with a proper display exactly where I left off. It may run a couple of minutes and repeat the glitch, or it may run the rest of the day until I shut it down without a problem.
I ran the F12 startup diagnostic routine which indicated the display adapter was performing normally, so I'm guessing/hoping this glitch is a display screen issue and not a display adapter issue. Has anyone else encountered this issue and identified the problem? Are there any more diagnostics I can run to isolate if this is a display screen or display adapter issue?

A:Inspiron 17R 7720 SE Glitchy Screen

The video cable (the one that runs between the mainboard and back of the screen) is the first suspect -- replace that.  If it doesn't solve the problem, and the fault doesn't appear on an external screen, the next part would be the display panel.  if the fault DOES appear on an external screen as well as the internal one, the GPU is bad - replace the mainboard.

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A couple days ago, I placed an order for a Dell Inspiron SE 17r 7720, and I am wondering what kinds of upgrades I can put into this laptop, so I'll just run through what's on my mind.
1.  Can I install more than one HDD?  Can I use RAID?
2.  Can I install a SSD (probably a 256gb SSD) in the Sata III slot and still use the mSATA 32gb SSD as a cache drive?  Would this even be useful or make the computer faster if the main drive is already an SSD and not just a regular HDD? 
3.  Can I upgrade the processor in the future?  I am especially interested in the i7-3820qm.  Also, can I overclock these processors (both the i7-3610qm and the i7-3820qm) beyond their turbo speed are set at by default?  Please don't give me the answer "but the turbo speed is already overclocking the processor."
4.  Can I upgrade the graphics card in the future?  Even to other nvidia cards such as the GeForce GTX 680M?
5.  What is the maximum supportable RAM in this particular model?
The reason why I got this particular laptop and not just a laptop that already had these upgrades is because I really value this laptop for its 1080p 120hz 17.3" 3D screen while considering its price point, which is about half of what the Alienware one costs if I were to want the 3D screen in that model.  I figure I can upgrade my laptop myself, sell off the parts I don't need and come well under the $2499 it would cost me for ... Read more

A:Possible upgrades for Dell Inspiron SE 17r 7720?

1.  Yes.  RAID, only with mSATA + hard drive.
2.  Yes.
3.  Yes
4.  No.
5.  Officially 8G but some report 16G will work.

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I am wondering what is the maximum size 2nd HDD that can be installed in a Inspiron 7720 17R SE? I currently have a 750GB 2nd drive installed, but need more storage for video files. Will it handle a 2TB drive?

A:Maximum Size 2nd HDD Inspiron 7720 17R SE

As long as the drive is 9.5 mm in height or slimmer, yes.  Many of the drives this size are 12mm or taller - these won't physically fit in the system.

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Hey there, So couple of days ago my Inspiron 17R SE 7720 stopped charging the battery. Now it says that it is plugged in, not charging. So i went to the store and i bought another charger. Still the same problem. Is there anyone would know what is going on with my laptop? Thank you for your time, Hope to hear from somebody soon.Cheers!

A:My Inspiron 17R SE 7720 stopped charging

Sounds like the battery

Contact dell and they should send out a replacement battery...after performing checks

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My Inspiron 17R 7720 has a 32GB mSATA SSD. I had thought, apparently incorrectly, that this drive was a boot drive containing the OS and was used to provide a faster OS startup. In response to another thread I posted a responder stated my mSATA drive was a cache and did not contain any programs. So does that mean that there is no data permanently stored on the mSATA drive? When the system is powered off, all the data on the mSATA is lost? If so what is the purpose of larger mSATA drives? I see them upwards of 128GB, what would a larger mSATA drive do that my 32GB drive won't?

A:Inspiron 17R 7720 mSATA question

The 32G drive caches the main drive - there IS data stored on it, and the more frequently data is accessed, the more of it is stored on the 32G drive.  It's a COPY of the data from the hard drive, though - this is NOT a RAID 0 array.
While an mSATA cache drive (or a hybrid drive) will speed up the fetch from the hard drive somewhat, it is a pale imitation of the performance you get when you actually install and run the operating system completely FROM a native solid state drive.  Doing that will vastly improve the overall system performacne vs running a cached, hybrid or conventional hard drive.

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When I push the power button there is a sound of  the fan, the keyboard lights turn on and there is no Dell sign on the screen. I have to turn off the computer and try one or more times.
Afterwards there are no problems with using the laptop.
I tried to replace the Ram, HDD but without changes.
I also changed the Motherboard battery.
Any suggestions how can I solve this problem? 
System Windows 7

A:Inspiron 17R SE 7720 turn on problems

Unplug the system, remove the battery and hold the power button for 30 sec.  Try powering up on AC only -- no battery.  If the system will power up that way, the battery is bad - replace it.
If the system still won't power up reliably, replace the mainboard.

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DELL been bery bery good to me... been 3 and a half years without a hiccough!
First day i got it I set up the original 1TB drive as secondary, and instead boot from a 256GB MSATA (split into two partitions, one for boot and one for working data - I do lots of little audio and video edit jobs on it). This is an i7 and I recently upgraded to 16GB RAM, and it runs everything I care to throw at it, including Davinci Resolve and Harrison Mixbus. A couple days ago finally upgraded the operating system via ISO dvd to win10 ( was running w81 ever since I got it) and all is running great.

I haul it around quite frequently, and it's held up really well. I use the big black and orange DELL notebook backpack.

THANKS DELL, for a fabulous machine, I am looking forward to many more years of service.

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I installed windows 10 on my Dell Inspiron 17r SE 7720, but now the sound is very flat, the volume is soft and the subwoofer doesn't work anymore. I've looked on the Dell site but there don't seem to be audio drivers available for this laptop for windows 10.Realtek reference drivers also don't solve the issue.

Is there a solution for this?

A:Subwoofer on Inspiron 17r SE 7720 not working in win10

Hello. Has anyone tried installing the audio driver? There is no Win10 audio driver for the Inspiron 17R SE 7720, so you have to use the IDT audio driver for Win8.1 and install it by using compatibility mode.
1. Download and save the audio driver to your desktop.2. Double click on the new icon on the desktop to extract (unzip) the driver files.3. The extractor wizard will create a new folder for the driver files. It will be at "c:\dell\drivers\xxxxxx". Write down the exact location that the wizard creates. 4. If the driver begins to install automatically, halt (cancel) the installation.5. Browse to the driver files on the hard drive (the location you wrote down).6. Find the "setup.exe" file.7. Right click on setup.exe to open the context menu.8. Select the Properties.9. Select the Compatibility tab.10. Check the box "run this program in compatibility mode for"... Win8.1.If installing the IDT driver does not work then I would suggest that you revert the laptop back to the operating system in which the audio worked correctly, unless there is a compelling reason to have the Win10 operating system. Dell will not be putting out any new audio drivers for the Inspiron 17R SE 7720 and Win10's audio management in laptops models where the audio is not supported has not been encouraging.

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When I turn on my computer, all my executables will stop working after like 5 minutes, even if i don't do anything on the computer. However music still runs and the mouse cursor still moves. 
Sometimes it says pme that microsoft windows stopped working

I didn't notice any weird noises from my hard drive, but when I run diagnostic, i get the famous Error Code 2000-0142

Windows 10
dell inspiron 17r 7720
intel 7
geforce 650M
What can I do ? 

A:Dell Inspiron 17R 7720 : All my exe stops working

You need to replace the hard drive, which has failed.  Then reload the operating system from the Dell recovery media you hopefully made (or download a copy of Windows 10 TH2 from Microsoft and reload the OS manually).
Once that's done, the issue will be taken care of - the errors you see are all from the faulty hard drive in the system.
You need a new, 2.5" 9.5 or 7 mm hard drive, hybrid drive or solid state drive.

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Dear Folks,
Please let know about the MAX RAM Size supported by DELL Inspiron 17R SE 7720 ?
CPU is Intel® Core™ i7-3630QM Processor, 6M Cache, up to 3.40 GHz.
Thanks and Best Regards
Vinay Srinivasan

A:DELL Inspiron 17R SE 7720 Supported Max RAM Size

2x8 = 16 G max, DDR-3/3L 1600 memory

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I do computer repair as a hobby of sorts and I was recently given an inspiron 5720 to work on. After some tinkering I determined that the BIOS chip was bad as if the laptop turns off then it takes repeated attempts to get it to do anything but once the bios loads and you get into windows you are fine. Well the guy pretty much gave it to me because I do so much work for him and I really like it but I soon discovered the empty hard drive bay and how I couldn't use it and why(because the 5720 and 7720 use same chasis). Well now I want the 7720 and the nvidia graphics with the 2nd hard drive and I was wondering if I could buy a 7720 motherboard and put it in my 5720 case. Can I do it? Will it just 'slide right in' or will there be some unforseen problems? Has anyone atteppted this? Any info would be appreciated.

A:inspiron 7720 motherboard in 5720 laptop

I'm glad someone finally posted this info. I am in the process of sending back my first 7720 board because it would not start in my 5720. I was hoping and pretty sure it is a bad 7720 board. Now I'm almost positive. Did you ever get the 3D board or 3D working? I'm wondering if it will fly on the 5720 screen because there is a difference. Any other advice e?? I've only got a i3 2.4 chip, but I think that should work for now. Anyway thanks for the info and any update would be great. <ADMIN NOTE: Email id removed per privacy policy>

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Hello...does anyone knows if my dell inspiron 7720  is able to support the maximum resolution ( 3440x1440)  of a 34 ultrawide monitor?
thank you!!

A:Dell inspiron 7720 & 34 ultrawide monitor

Even if you can get it to work (and that's likely possible over VGA only - not HDMI on this model), you likely won't be pleased with the performance -- this system is 4-5 years old, and pushing that much video data through an aging GPU likely will result in unacceptable performance.

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I have a Inspiron 17R SE 7720 and I replaced the 5400 Hard Drive with a 1 TB SSD.  I am receiving this error on start up.  SYSTEM_THREAD_NOT_HANDLED (iaStorAV.sys).  The system will boot all the way to Windows 10.  I do not get this message when I restart the machine, just on start up after a full shut down.  I am not sure if it has to do with the Intel Rapid Storage Technology however the documentation on that is very limited. https://downloadcenter.intel.com/download/25165/Intel-Rapid-Storage-Technology-Intel-RST-RAID-Driver
Any help would be great

A:Inspiron 17R SE 7720 iaStorAV.sys Error - On New SSD Windows 10

I have the exact same issue after installing Windows 10 on a new SSD drive
Did you finally found a solution ?

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The 1TB regular HDD in my out-of-warranty 17R-SE crashed so I bought a new drive to replace it. I am having trouble with the installation from the mSATA SSD drive and/or the IRST mode. 1)  What is the best configuration, RAID with IRST?  AHCI with OS on SSD?  And how do I go about doing a clean install of Windows 10 in that configuration?
2)  Where can I find explanations of the setting available in the BIOS?
I have the Inspiron 17R-SE-7720 with a 1TB HDD, PM830 32GB mSATA SSD, 8GB RAM, installing Windows 10 Education.

A:Inspiron 17R SE 7720 HDD crashed, install new HDD + mSATA SSD

You need to set the BIOS for RAID with IRST.  To run the OS from SSD, you'd need a larger capacity drive - 32G is just too small to run the OS from.


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My Caps Lock light comes up but the full keyboard does not. I have scanned with Dell Management tool from the website, installed the drives suggested and still has not worked. 
How do I solve this? I really need the lights from keyboard once I am used to work in the dark.

A:Keyboard is not lighting up - DELL INSPIRON 7720

Was the system shipped with backlit keyboard? When was it working fine last? Have you tried the fn + f6 key to enable the keyboard backlit?
Update the BIOS - http://dell.to/1U16J69 - restart the system and check.
Also check in Windows Mobility Center if there is an option to enable the backlit.
If you are not sure if the system was shipped with backlit keyboard or not, then enter the service tag here - http://dell.to/1n3X2po - and check the original system configuration.

Also, please click my DELL-username and write me a private conversation with the service tag and your contact details(Name and Email) for case records.

Let us know if you have any other queries.

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Yesterday  I ordered the new laptop and eagerly waiting for it too arrive, I do have some questions I hope can be answered. Thanks!

1. The msata port. Is it SATA 2 or SATA 3?
2. Same question for the dvd drive bay SATA 2 or SATA 3?
3. My order came with a 32 msata SSD and 1TB 5400RPM drives, Will it still come with a hdd bracket for the second hdd slot?
4. Do dell offer a 9 cell battery for this laptop? 
5.any opinions about  the 7720?

Thanks in advance for any help!

A:Soon to be owner of Dell Inspiron 17R SE 7720 with a few questions

Hi Xyphir,
The Dell Inspiron 17R SE 7720 usually has SATA III ports but is backward compatible which means both SATA II and SATA III drives can be used. Same goes with DVD drive. Yes the computer will come with a hard drive bracket and second hard drive slot. Usually Dell offers 6 cell batteries but it can be upgraded to a 9 cell battery.  This system model is one of the best models. For further information about this system you may access the below link:

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