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Windows 7, Constant Freezing and sudden black screen

Q: Windows 7, Constant Freezing and sudden black screen

This has been an issue that's eluded me for sometime. I'm not sure what caused it to start, but this is something that bothers me. It would be up to 1-2 hours before my computer will start freezing. Once this happens, it seems me processor skyrockets up to 70-80% and then freezing every 1-2 minutes before black screening.

This error was found in Application of Event Viewer:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

I'm not sure if this error is directly related to my issue, but I was posting as much information for you guys to work with.

Preferred Solution: Windows 7, Constant Freezing and sudden black screen

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A: Windows 7, Constant Freezing and sudden black screen

Hi Welcome to Seven Forums .. Read the Link below ..
Event ID 10 is logged in the Application log after you install Service Pack 1 for Windows 7 or Windows Server 2008 R2

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Hey everyone, For ages, I've been having these issues of my laptop constantly freezing, crashing, programs not responding, etc. Well, I've finally decided to do something about it. SPECS:Device: HP Pavilion m6Windows 7 x64AMD A10-4600M Processor APU with Radeon 2.29GHzRAM: 6GBAvailable space on the C: drive: 330GB The current problem: Windows will not start in normal mode. Upon entering the login screen, it will crash and enter a BDOS screen reading, "A device driver attempting to corrupt the system has been caught." I have been having problems with perpetual freezing for months now, but it has never gotten this bad before.NOTE: Windows will run smoothly in safe mode, which is why I have narrowed the most probable cause to be a driver issue Steps I have already taken: -Ran CCleaner with no issues-Defragged the disk with no issues-Scanned for viruses with multiple antivirus programs (Vipre security, Malware bytes, and RogueKiller)-Have gone into MSconfig and have disabled all startup programs and all startup services EXCEPT FOR MICROSOFT services-I have attempted to do a system scan several times, but it would always get stuck at 64% of verification scan, even in safe mode-I have checked the Event Viewer. The errors that appear at the time of the two most recent crashes are:1. The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is... Read more

A:Windows constant freezing, BDOS screen, driver issue

Please download MiniToolBox  , save it to your desktop and run it.
 Checkmark the following checkboxes:  List last 10 Event Viewer log  List Installed Programs  List Users, Partitions and Memory size.
 Click Go and paste the content into your next post.
 Also...please Publish a Snapshot using Speccy - http://www.bleepingcomputer.com/forums/topic323892.html/page__p__1797792#entry1797792 , taking care to post the link of the snapshot in your next post.

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Hi there. Recently my computer has been crashing an awful lot. I am just doing a task and, usually if it does, it will cut to black. The computer doesn't make any noise and I have to restart it. Sometimes it will freeze on the screen, once it actually cut to a completely white screen.

I always thought this was because I was using Google Chrome, it always seemed to be whilst that was loaded. However now its happening without that. Also, Firefox has become completely disabled, I click on the icon and nothing happens.

So, I have no idea why this is happening! It's very worrying as I am starting a new year at college next week. I have run several anti-virus checks, SpyBot checks, that sort of thing.

Please help! You might just save my life :/

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 32 bit
Processor: AMD Athlon(tm) Processor LE-1660, x64 Family 15 Model 127 Stepping 2
Processor Count: 1
RAM: 3071 Mb
Graphics Card: ATI Radeon HD 4350, 512 Mb
Hard Drives: C: Total - 418970 MB, Free - 130557 MB; D: Total - 15359 MB, Free - 9266 MB;
Motherboard: Dell Inc., 0F896N, A02, ..CN7360497101KG.
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled

A:Windows 7 keeps crashing, freezing, black screen?

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Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

A:Windows 7 Freezing Screen + Black Screen

Quote: Originally Posted by firelance69

Before this happened, I could put my computer on sleep without any problems. Now, when I put it on sleep, I turn it on, the screen freezes. I shut it down, start it again, and then the Loading Windows freezes. Another problem is a small one I felt like adding, is that the Windows 7 screen where it is loading up your computer, doesn't show for me. This is not a problem where other users could not log on. All mine does is have a black screen, then loads to my desktop. So it works fine, just that the screen doesn't show. Please help.

Can you boot into safe mode (F8)"
Do you have the win 7 dvd to do a repair install?

Do you have a backup, by chance?

Ken J

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On my 2nd X1 extreme, the first was bricked. Everytime I boot into Windows, I experience a freeze and afterwards a black screen after some time (a minute or so). The laptop became unusable in windows. I have all the windows and vantage updates. I disabled all remote management stuff in the bios, disabled all secure boot settings, set some keyboard preferences (swap ctrl-fn etc.) and changed my graphics adapter to discrete only. I tried windows restore and after experiencing some blue screens, that helps a bit: still freezing, but not always. When I reapply all windows and vantage updates the laptop goes back to the same behaviour: boot into windows and after a minute or so a total freeze, followed by a black screen some 5 seconds later and still later fans spinning up to full speed. The updates include the latest graphics drivers, and I think the issue maybe has something to do with these graphic updates, but not sure.Some more observations:- The laptop never froze when Windows was applying updates. This takes longer then the usual time to have it freeze.- During updating the laptop, when I logged into windows, I sometimes got a windows notification saying the gfx driver failed to start and windows is reverting to a generic driver. I can't remember exactly, but I think the laptop never froze when using the generic one. I run the machine in dual boot and on linux the behaviour is absent. It does have sleep issues in Linux where it also freezes when coming out of slee... Read more

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During the past few weeks, my computer screen freezes up for an unknown reason. I have Windows XP, and have downloaded the SP2 a long time ago. It freezes whenever it feels like really. It's never when im doing something in particular. I can walk away, and come back and cant do anything bc it froze up. So i have to manually turn off the computer on the tower (which i hate) and it never fixes the problem bc it freezes again within 3 hour (sometimes within minutes). I have also been getting warnings randomly about my Win32 closing, and I follow the warning through and it takes me to a MS website sayin they know of this problem, and it doesnt hurt anything.

I just want to know what I can do to fix this freezing problem. I have a spyware package and anti-virus package too and they dont pick anything up. I've read on other posts from people with somewhat similar problems, and they're told to Ctrl Alt Delete and use Task Manager to end programs, but I cannot do that since im completely frozen up on the screen (And my Delete button no longer works on my keyboard<--awesome i know)

Is that any solution to this problem??? Or what may be causing it?!

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Everything is running smoothly, when all of a sudden my laptop screen turns black.. Nothing on the screen at all... When I restart it says there was a unexpected fault...
this fault has happened quite often... Please can somebody help me... I've attached the dump file.


A:sudden black screen

You may be describing a power saving feature. The monitor turns off (a setting you can change). You power cycle the running machine, causing the unexpected fault.

Just guessing.

Control Panel, Power Options...


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my laptop dell 15 7559 the screen goes black during working and speaker make noise if i was played song during working but the device still working the keyboard is lighted and i hear the cooling fans i bought it last august this problem apears randomly but i noticed this more when i am playing league of legends and happens with charger or not and i have to restart it from power button i updated nvidia driver but no solution this is three cases after restartfirst : starts normalsecond : black screen with orange and white led which is in front of lapthird : strange colors
forth : blue screen

A:sudden black screen

omaryouns,The LED's on the front of your laptop represent the following.White light — Power adapter is connected and the battery is being charged. Amber — Battery charge is low or critical. NOTE:You can check the battery-charge status using the battery icon in the notification area after booting into Windows. These LEDs are not Diagnostic Indicators. Below are some troubleshooting steps for the video issue. You also may want to update the system bios as well as any other drivers update available.VideoIf the LCD on the system shows no display or has other problems, take these basic steps:If the LCD is not displaying video or the video is garbled, run the LCD BIST. If the LCD is not displaying any video, connect an external monitor to eliminate a no-POST problem. A good image on the external monitor eliminates a video card problem or a POST problem. Connect an external monitor when possible for all LCD-related problems to help eliminate a possible software or video card problem. If the LCD has extremely dim video, adjust the brightness or connect an AC adapter to eliminate a power management conservation setting in the BIOS. If the LCD has lines on the screen, check the system during POST (and System Setup) to determine if the lines are present in all modes of operation. Run the LCD BIST. If the LCD has color problems, run the LCD BIST. If the LCD has burned-out pixels, verify that the LCD is still within LCD standard guidelines. Run the ePSA. To run the ePSA di... Read more

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while im on the internet suddenly from nothing my screen turns black and i have to restart the computer... can any1 help me please its really anoying. this didnt happened last year.

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After my reformat, I experienced some black screen issues.What I mean is that when i browse or just being on my computer AFK, the screen goes black and says No Signal.My computer itself is running like always no problem but my monitor just goes black randomly...
Please help! this occurs also on ubuntu XD

Thank you.

A:Sudden Black Screen...

Quote: Originally Posted by Infernochaos

After my reformat, I experienced some black screen issues.What I mean is that when i browse or just being on my computer AFK, the screen goes black and says No Signal.My computer itself is running like always no problem but my monitor just goes black randomly...
Please help! this occurs also on ubuntu XD
Thank you.

since it happens on both win 7 and ubuntu it has to be something in common like the monitor cable, video card, etc. I would also check the monitor and anything else attached to the video card.


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New Pc 1 month old...
out of sudden black screen but not monitor problem(tested with other monitor)
seem like pc went to sleep mode but sleep mode was set off
happen while watching movies and not happen when playing game so I confused
send to shop for repair but they cant find the problem...

A:Black Screen Out of sudden

Look in Control Panel, Device Manager, Display Adapters, right click the gpu and look at Properties, Power Management tab...uncheck box says 'Allow the computer to turn off this device to save power'
Also check your screen saver timeout...

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my laptop dell 15 7559 the screen goes black during working and speaker make noise if i was played song during working but the device still working the keyboard is lighted and i hear the cooling fans i bought it last august this problem apears randomly but i noticed this more when i am playing league of legends and happens with charger or not and i have to restart it from power button there are four cases after restartfirst : starts normalsecond : black screen with orange and white led which is in front of lapthird : strange screen colors
forth : blue screen

A:sudden black screen

I'm assuming windows 10 is on the system and I am also assuming you're able to boot into windows.....
I'd suggest you run Dell F12 Preboot Diagnostics tool to check hardware on computer. Please follow steps below:
1. Turn off computer and disconnect all peripherals - printer, flash drive, external drive, etc....).
2. Power on system, quickly start tapping the F12 key continuously. In boot menu, stroll down to diagnostic and then click on it. Report back any error code. Please click on link below:
Running Dell F12 Preboot Diagnostics - YouTube

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This is the third time this has happened. My computer was running fine and suddenly black screen and gpu on full. I managed to fix this by training mobo of power then restarting. This time whenever i start pc everything is normal but no display. If i take my dvi cable out and plug back in the gpu goes to 100% fans again.


Thanks, Joseph

A:Sudden black screen. gpu fan at 100%

sounds like a heat problem

check the fans and heat sinks are clear of dust

what are you running
video card brand and model
power supply

check the listings in the bios for 12v line voltages and temperatures and post them

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My computer screen black out all in a sudden many times lately. It's really annoying when i am working on something important.Below is my Hijackthis log file, pls help. Also, please help me analyse my log file inorder to delete any unnecessary exe.Many thanks!!Logfile of Trend Micro HijackThis v2.0.4Scan saved at 1:26:40, on 20/5/2011Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\Program Files\Fingerprint Sensor\AtService.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Alwil Software\Avast5\AvastSvc.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Alwil Software\Avast5\avastUI.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\WINDOWS\system32\DRIVERS\o2flash.exeC:\WINDOWS\system32\svchost.exeC:\Program Files... Read more

A:Screen sudden black out!!

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you... Read more

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one day i tried to run my laptop but the screen wont go on. I plugged a different screen in and it seems to work just fine. I assumed some broken windows uodate, but i have uninstalled the latest ones and still no luck.anybody have had a similar case? im on :win 10 proLenovo ideapad Y700-15ISKBIOS Version/Date LENOVO CDCN53WW, 19/09/2016Processor Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz, 2601 Mhz, 4 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM) 32.0 GBscreen adapter Name: Intel(R) HD Graphics 530 NVIDIA GeForce GTX 960M

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Recently, my windows 10 anniversary update has either been freezing just after booting or is stuck on black screen after installing AMD Crimson. Even after rollbacking to version 16 from 17, it's not working. But when uninstalled or disabled, everything is working fine. How should I fix this problem? My graphics chipset is Radeon r9 m375 and my laptop is Lenovo Z51-70.

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I put new memory into a friends computer. She has an HP Pavilion 511w. It came with 128 MB and can hold up to 512. I got the right memory because even the company I bought it from says it is right oemworld. I put in 2 sticks of 256. No problems putting it in and the computer recognizes it because it shows 512 now. Here is the problem.

When I started the computer back up everything was fine then an error message came up saying I needed to update the video driver I assumed because of more memory and as far as I no she had never updated it and it is at least 4 years old. I first went to the HP Site and looked under her computer the 511w and it had a driver update there for a Intel Extreme Graphics Driver update 02/2005 version 6.36MB, the one in her computer matched that except for the extreme part so I downloaded it and thought that was it. It worked ok for a while then started freezing up and the monitor would go to a black screen. I got looking and hers was an 810E (I think I remember that?s what it was) anyway I went to the Intel site and found the driver that should have been put in it was for the 810E chip set. I have an extra computer here at home that is also the 511w so I downloaded that driver into mine and everything works fine. Anyway I went to her place and was going to roll back the extreme driver I had put in and then put the one in from Intel. I went into device driver and open the adapter and double clicked on it and went to the driver and clicked ... Read more

A:Solved: Windows XP SP1-Memory in-driver not working-freezing-black screen-Please help me?

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Hi everyone

I was just checking email on my Win 8.1 Pro machine and got a sudden black screen no BSOD. I know my MSI P35 board is a bit old but thought my Video card or monitor had gone. PSU is old but only a couple of years I think and it is a Corsair modular 500w. I know this is a one off but can anyone point me in the right direction of where to look for a possible fault. Switched off at power button when black screen appeared and it wouldn't boot then tried the reset button and the tower switched off for a second and then booted normally. Any ideas?



A:Sudden black screen no BSOD.

According to your system specs you have a Dell, See this site and perform diagnostics if able:
What Dell diagnostic tools can I use to fix hardware problems? | Dell US

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I have purchased a new dell 7559. Its screen randomly turns black. The device becomes irresponsive. The back-lit however is still working. The caps lock light doesnt respond. The power light is still on which shows device is powered on. The only solution to the problem is to restart the computer. I don,t find some specific software which causes this trouble. I hope dell can help me out through this.

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Hi, I have a 20 days old T470S (20HF004VMD).    Every 1-2 hour the screen goes black. The music etc. stills works. Pressing the power  / closing the lid some times works. Other times I need to power cycle the laptop.  When the computer comes back on, there is a line in the bottom of the screen.  The laptops is as from factory, except for the office 365 / Box / dropbox.  The drivers are up to date. Any ideas will be appreciated. 

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I experienced this just now. Everything was fantastic, suddenly my screen went black for probably 1 second, and then came back to normal situation with all the task as they were running.
What was this? what should I do?

background task that were running during the event:

A compressed folder was being unzipped.
Avast! free was on as usual.

A:[SOLVED] Sudden black screen

Update your Graphics drivers. What is the make and model of your machine? OEM or custom build. If Custom give make and model of your motherboard, also graphics PCIE or AGP card if any.

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OS: Windows 7 32 bit.(The problem may start here, i dont know. I installed a 32bit version on 64bit CPU. Does it pose any problems.?)
Ok let me come to the problem.
Started few months back.
I started hearing some noices from my CPU. But didnt carefully notice whether its coming from Hard disk or any other parts. But it posed no problems as such to me. I continued using my PC. Then one fine day my PC screen got freezed all on a sudden. Nothing movin. Like an Graphics card adapter error. And as everyone does, I pressed the restart button. PC got restarted and started to function normally.
Then after few days, the problem appeared again but restarting didnt help me. PC didnt boot at all..No motherboard screen appers when i tried to boot the system.Nothing. No beep sound from CPU too.Then i unscrewed the CPU machine. Looked around.. Did my own 'servicing'. ie.removed RAM and fixed it back again etc etc was done. Then when i rebooted the machine started to work normally.
Then few weeks later BSOD arrived suddenly on a fine morning. I quit the machine and did nothing. After few weks today i again did my 'servicing work'. ie. unscrewwed the CPU panel, removed the RAM and fixed it back again.And now my PC is working. But i want to get the problem be diagnosed before the next BSOD comes.
Thanks in advance

A:BSOD(all on a sudden) + screen freezing + unwanted noices from HDD.

I'm thinking maybe the noise is from your graphics card.

The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arg1: 00000001, The driver has reported an invalid fence ID.
Arg2: 0001d798
Arg3: 0001d7d8
Arg4: 0001d7d7
I've never seen this specific error in the debug window before so I have to admit I'm at a bit of a loss.
Right now I would suggest checking your card to make sure the fan is working properly and it's not clogged with dust.

Afterwards I would scrub your current video driver install and start fresh with a newly downloaded copy of the latest.

Additional info I can give you is the fault was in the directx system on the software side, but all the faults point to the ati driver kernel.

ps there was only one minidump in the attached files so I only have that to really work on, if there are more files in your c:\windows\minidump directory zipping and uploading them could help a bit.

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Hi, this is my first post here.
Thanks in advance to anyone checking this thread out or offering help. I really appreciate it.
Recently, specifically since 3 days ago I have been experiencing sudden monitor blackouts when playing a video game. Shortly after the black screen, the computer restarts itself. This occurs without warning of any sort.
The game is nothing the computer can't handle, and I even had all the settings down to lowest for extra measure.
Path of Exile, in case anyone is curious.
So the blackout-restart thing occured a few more times before I decided to do a system recovery.
I used Dell Backup and Recovery Manager to restore it to the way it was 3 years ago (by accident). 
That was when it was first unboxed and installed with W7. That means I currently have 90% free space.
Even then the black screen restart thing still happened. The problem still wasn't fixed. The only bright side is that my computer runs faster now.
So far it only occured when I was playing that game, but I feel that will change soon. So I came here for help.
Here is the error message followed by details to the problem:

Windows has recovered from an unexpected shutdown.
Problem details:
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.
  Locale ID: 17417
Additional information about the problem:
  BCCode: 116
  BCP1:... Read more

A:Black screen Error, sudden restart

If the shutdowns only happen when you are playing that game I suspect that there might be a heat problem. The system shuts itself off without warning or error message in those cases.
Make sure that your OS, programs, drivers and security program are up to date. See if any other activity, other than playing a game, will shut the system down.

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Let me start off by describing my problem:
This happened several times, all of which happened while gaming. When it did happen, I observed the following:

monitor goes black (no input signal)
fan suddenly goes crazy
can still hear audio but it is broken (ie choppy unrecognizable sounds)
lights on keyboard turn on and off repeatedly
I was too scared to let it continue so I would always hold the power button to shut off computer
After my computer is shut off, I can turn it back on and it runs no problem. I can do everyday stuff like web browsing, watching videos. But now I'm too afraid of opening a game.

This happened on the following games: Skyrim, Team Fortress 2, Hawken, Saints Row the Third, and Faster than Light.

The time it takes for my problem to occur after opening a game varies: twice it happened within 5 minutes, twice it happened under an hour, and once over 1 hour.
Computer Specs:
Mobo: ASUS P8Z77-V LX
CPU: Intel i5-3470 3.2 GHz
GPU: EVGA GeForce GTX 660 2GB
RAM: Kingston HyperX XMP 8GB 1600MHz DDR3 Non-ECC CL9 (2x4GB)
PSU: Ultra 600W Limited Edition PSU BLK
HD: Samsung 128GB SATA III SSD (OS on this), and a 1TB Western Digital Caviar Blue
OS: Windows 8.0
What is wrong with my computer? My friend said it could be a loose cable, so I'm wondering if this behaviour is normal for a loose cable and which cable would it be at? If it isn't a loose cable, then what other problems are causing this?


A:Sudden black screen while gaming, fan gets very loud

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hi guys,i need your help, i just bought this 14inch YOGA 500 i have problem with the screen. have been 3 times this happen guys..while i'm normally used the laptop the screen suddenly black out but the iindicator power and battery not blinking that indicate they run normally. what do you think the problem guys ?i try to tap keyboard key and power button nothing happen guys, the screen still black. the only way  back to normal i press power button to shut down and start the computer again.  Please help me guys.  Beast Regards,Dewi Tri Wulandari  

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I have had a problem with my Ideapad 110 where it will suddenly go black for no reason while I am working. I usually have Google Chrome and Microsoft Word 2010 running when it happens (and sometimes an open folder of files). Any ideas on what might be happening and how I could fix it? Thanks.

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Hello guys,

I really hope that you can help me. Unfortunately I can't even write this message on my Win7 notebook as every time I try to do so, it restarts. I managed to save the minidump out of the Windows folder for you to analyze. I would GREATLY appreciate any help.

I've tried formatting and fresh installation many times, no help. My notebook restarts constantly that it reaches a point I can no longer use it. I'm using a Packard Bell TJ75 running Win 7 Ultimate.

Please help me! Thank you!!!

A:Sudden black screen and restart (with Minidump)

Hi and Welcome to SF honeybee89


Usual causes: Memory corruption, Hardware (memory in particular), Installing a faulty or mismatched hardware (especially memory) or a failure after installing it, 3rd party firewall, Device drivers, SCSI/network/BIOS updates needed, Improperly seated cards, Incompatible storage devices, Overclocking, Virus scanner, Backup tool, Bad motherboard, Missing Service Pack

As you can see, there are a lot of causes for this particular stop code 7F.

In looking through your drivers, I see that you have AVG anti virus installed. AVG is known to cause BSOD, on some systems. I suggest that you uninstall it while trouble shooting using the uninstall tool > Info > Tool (32bit) - Tool (64 bit). If you have AVG Identity Protection installed, uninstall it also >Info > Tool. I recommend that you install MSE and make sure Windows Firewall is turned on.

Please remove Zone Alarm,
Run system files check:
SFC /SCANNOW Command - System File Checker

Also, please download third party called memtestx86, burn it to CD using ISO Recorder v3 and let it run for at least 7 passes.
http://www.carrona.org/memdiag.html (Instruction by expert USASMA)

Let us know if you need further help



Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights rese... Read more

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I'm using a Dell Inspiron 1545 running on Windows Vista; it's about three and a half years old. Lately it had been freezing up a bit, but not very often; then I got a blue screen the other day, and ever since it has been constantly freezing up, usually about 5-10 minutes after I pass the welcome screen. I backed up as much information as I could onto my external (it refused to back up my music folders), a process that took hours because it kept freezing. Yesterday it was fine and I used it for hours without it freezing (although there were other problems, like the Dell Dock disappearing). Today, however, it's back to freezing. Also, about every other time I restart, it runs through a disk check.

I don't think it's a heating issue; I have a strong cooling pad and the keyboard isn't hot to the touch. I also have McAfee installed and did long before these issues started, so I don't think it's a virus. I'm not sure what I should do to fix it, or if a fix is even possible.

All help is greatly appreciated!

A:Blue screen and constant freezing

Hi, Welcome to TSF

So from your description it almost sounds like a hard drive issue and the only way to be sure is to run test on the hard drive. To do this you need the software and a program to make the bootable disk, you can get the diag software by clicking this link --> SeaTools for DOS | Seagate

This will be in an iso disk image and you can use burning software to make the bootable disk, if you don't have a program to make the disk you can use this free software The Official ImgBurn Website
imgburn is free and won't cause harm to your pc, this should be done on a working pc. Have you made restore disk for the pc? This would be helpfull if you have to buy a new hard drive and if not then you will need to order disk from the pc manufactorer. If you need to order the recovery media this link will hel Tech Support Forum - Announcements in Forum : Microsoft Support
scroll down to the part about ordering the media and there is a link provided that will help you find info on doing that.

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I need help to Resolve Issue, Please Help Me. Give me the Steps to Eliminate the problem

A:Sudden black or blank screen on Inspiron 15 7559 Win 10

I'd suggest you run Dell F12 Preboot Diagnostics tool to check the hardware on computer. Please follow steps below:
1. Turn off computer and disconnect all peripherals - printer, flash drive, external drive, etc....).
2. Power on system, quickly start tapping the F12 key continuously. In boot menu, stroll down to diagnostic and then click on it. After quick tests, click on hard drive and run Thorough Test mode. Report back any error code. Please click on link below:
Running Dell F12 Preboot Diagnostics - YouTube

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I have a multi-boot set up with XP 64 as one of the OS's. I have been using it more often recently and it can suddenly give a black screen, keyboard doesn't work (tried to shutdown 'blind' using Ctrl+Alt+Del then Alt+S then Enter, no response). Also pressing Numlock doesn't affect the LED.
There is nothing relevant in Event Viewer.
The PC goes totally dead although the power is still on.

I have Vista 64 also and this works perfectly, so do Vista 32 and XP 32.

There is no pattern to the freezes, at least none I can see, they seem to occur at random times.

I know it's a tall order with such an intermittent fault but has anyone got any idea what I can do to troubleshoot this ?

(if it helps my system specs. are 'under' the PC icon above)

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For the past few days a new problem has occured: one program will go into black screen, while everything else runs as normal. Then after a while this spreads to another program, until I can't use the machine anymore and will have to restart - which fixes it(for a while). When the problem starts it seems the windows clock(lower right) stops.

Anyone heard of this before? Google if full of 'black screen after boot' but haven't seen this one.

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I just received my new dell inspiron 15 7000 (7559) i5 non-touchscreen model for 1 day and it already developed an issue which manage to drive me crazy. My laptop screen decided to turn blank randomly while leaving the entire system on. This means that the keyboard light is still on and I can still adjust its brightness but the screen is just blank. The only thing that I can do when it happens is to turn off and on the laptop with power button, and the screen will come back on again. I had no idea what causing this and I already tried to reinstall both the bios and my gpu driver to those listed in dell support website. Has anyone else encounter this problem? Please help because I am so desperate and disappointed right now. P.s. I had to write this question 3 times because the laptop screen just turn blank when I click the post button below >:(

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Recently I stumped on a problem when playing various video games (Battlefield, League of Legends, Steep,...). My screen would suddenly go dark and the audio would work for a couple of seconds and then it would also go quiet. The PC seems to still work since all the fans are running and MOBO postcode is A0 which means that it doesn't think anything is wrong. I'm getting this issues only when playing games longer then 30-40 minutes. But if I try to play a couple of minutes after the crash (When I restart my PC) it would occur on a much regular basis (10-15 minutes). The issues started appearing around a month ago, but I don't remember installing or using any specific programs/games/software that could cause this problems. As a note, my PC is over 2 years old and I've experienced one blue screen 1 year ago.

My PC specs:
OS Version: Microsoft Windows 10 Education, 64 bit
Processor: Intel(R) Core(TM) i5-6600K CPU @ 3.50GHz, Intel64 Family 6 Model 94 Stepping 3
Processor Count: 4
RAM: 16333 Mb
Graphics Card: AMD Radeon (TM) R9 390 Series, -1 Mb
Hard Drives: C: 232 GB (17 GB Free); D: 1862 GB (475 GB Free);
Motherboard: Gigabyte Technology Co., Ltd., Z170X-Gaming 5
Antivirus: Windows Defender, Enabled and Updated

GPU Overclocks:
-Core Voltage +19mV
-Power Limit +5%
-Core Clock 1050MHz
-Memory Clock 1550MHZ

If I missed anything or if there is something more you would like to know you just ask me

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Since I purchased this computer, I had daily problems where the screen will randomly go dark/black and the computer becomes unresponsive (even during work)- the power button is still on/lit and the computer appears to have entered hibernation or sleep.  The computer will not respond to any other commands and only a hard powerdown/restart is possible. 
The problem happens randomly and I have not been able to correlate it with any action, program, temperature issue, or other causality.  I have run full diagnostics and all of the software/drivers are updated.  The problem existed since I purchased the computer, and has remained since I added memory and a M2 SSD drive to the open bays. 
I initially thought it was a hibernate/sleep or power configuration issue, so I did not initially return the computer within the initial 30 day period.  All of my efforts to turn off hibernate/sleep setting via GUI and CLI have been unsuccessful.
When it works, it works great.  

A:Sudden black or blank screen on Inspiron 15 7559 Win 10

Thank you for writing to Dell Community Forum.
Please update the BIOS and chipset driver from our Dell Support site.
Please private message us the service tag of the system along with your email id.

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Bought this laptop for Christmas. I have been having this problem since its purchase. The screen randomly turns black and becomes unresponsive. The power button remains on and so does the display's backlighting. The only way to solve this issue is to restart the laptop which is very frustrating when I have unsaved work. This happens multiple times a day. I need this laptop for a project I'm working on, I can't afford to go a week without it, so I can't return it. I've also already upgraded the RAM. When it works this laptop is great though.

A:Sudden black screen on Dell Inspiron 7559

Remove the memory you installed -- does the system function normally with the factory RAM?

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Hi,im having a problem with my computer, constantly getting a black screen. i can be doing anything like homework or just surfing the internet and my screen would turn black. sometimes it will pop back up or it will stay black and id have to hold down my power botton untill it shuts off so i can turn it on again. its geting in the way of my work and i need this comupter for school as well so if any one can give me an answer would be great! thank you !

A:constant black screen

Hello asmith350,  First of all, we need to find out it is hardware or software issue.  -Could you please open bios screen and check is problem going on?- If problem goes on in bios screen, most probably this is a hardware issue and you should contact with HP support- If not, check status of your device's hinges when the lid opening and closing.- You should also try to update your unit's bios and graphic card driver from  http://support.hp.com/us-en/drivers   

Click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks!"Please click "Accept as Solution" if you feel that my post solved your issue.

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Whenever I turn on my modem my computer freezes up or stutters, unless I am in safe mode. I used spybot - search and destroy and ad-aware to scan my system, I did find errors and I fixed them with the software. But now everytime I start my system up the blue screen appears saying 'windows encountered a problem and had to close'

After reading some of the other threads, I got that hijack prog and performed a scan, here is the log :

Logfile of HijackThis v1.99.1
Scan saved at 3:47:01 PM, on 11/25/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\Documents and Settings\Administrator\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\David\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netpede.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.netpede.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.netpede.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Mic... Read more

A:Constant errors, Blue screen and Freezing

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OMG. My Toshiba Satellite M35-S320. XP Pro (SP3) just splashes the "Toshiba" logo then goes to a black screen with a flashing cursor up in the top left corner. When I try to F8 and start in safe mode or "Last good configuration" it does nothing for the first dozen or so F8's. Then it beeps once each time I press the F8 key. I next tried F12 and a window appears which offers four boot options. The top one is "CD/DVD". So, I downloaded and burned the ISO of OLTPE and tried it in the machine. I can hear and feel the spinning starting and stopping. However, there is no change to the black screen and nothing loads. It was working great and all of a sudden, it's just not. No new programs, no downloads. Ergh!

I know that there are many seeking help here and I'm highly appreciative of the assistance I've gotten in the past. Please help out this old, seriously "non-techie" granpa.

A:Sudden start-up failure. Black screen, flashing cursor only

Worth a look, Black Screen (fixmbr) - http://support.microsoft.com/?scid=kb;en-us;314503.I'd try the fixmbr command from XP Recovery Console.How to Create a Bootable XP Recovery Console CD - http://www.bleepingcomputer.com/forums/t/276527/how-to-create-a-bootable-xp-recovery-console-cd/Louis

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Hello there.I've been a fan of this site for quite some time and have gotten some problems resolved just by searching the forums.
However my computer has recently developed a serious problem that I haven't been able to find a fix for.
It goes a little something like this:
Issue #1-
On our shared desktop a family member will try to log into his/her account and after a few seconds of loading settings the screen will go black and only the white cursor is visible.Task manager can't be launched and no keyboard shortcuts will respond.It will remain this way until manually turned off.Sometimes it will allow someone to log on and access the internet after being booted up again but most often the screen will go black again after 5-10 minutes.
Issue #2-
If it happens to be a good day and issue #1 hasn't occurred yet someone might be able to watch a few videos or play a game for a short time then suddenly everything will go black and the tower makes the sound it does when it restarts.
But instead of restarting once again there is only a black screen this time without a moveable cursor and the fans can still be heard running.

We've had this computer for about 5 years with numerous common,and usually easy to solve,problems but this is leaving me clueless.Automatic restart has been disabled,full virus scan found nothing,no new hardware or software has been installed recently and no other intentional changes have been made.

I'm not sure what specs ... Read more

A:Black screen with active cursor on XP/sudden partial restart

can you start the computer in safe mode and use it normally without it crashing?

what is the make, model, and age of the system? you could be looking at a bad power supply...

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I purchased a brand new 15z ultrabook dell inspiron laptop 2-3years ago and only used the laptop for college and have taken really good care of it.
Yesterday, my computer wouldn't go past the dell logo screen because it was fixing the caches.
Today, i turn my laptop on and its fullu black screen with 3 beeps. I have tried resetting the laptop already.
Just very frustrated i pay 1 thousand bucks for a laptop and it dies so easily. Never will buy another Dell.
Can anyone help me resolve this problem?

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I have an older dell dimension 4600 that was given to me. It seemed to be working good until while I was using it it suddenly went off and the screen went blank. The only sign of life is an amber blinking lite on front. I took it apart and looked inside. There is only a green lite on that connects to the pwr switch. I disconnected everything but the hard drive & RAM but nothing else happened. Where do I start with this??
Thanks for any suggestions.

A:Solved: sudden black screen & blinking amber light

Disconnect everything (including add in cards, drives) but the processor and 1 stick of ram, is the light still amber? Try the other stick of ram if it had more than 1. Still amber? If so you have either a bad power supply, bad motherboard or processor.


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OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Core(TM) i7 CPU Q 740 @ 1.73GHz, Intel64 Family 6 Model 30 Stepping 5
Processor Count: 8
RAM: 8117 Mb
Graphics Card: ATI Mobility Radeon HD 5470, 1024 Mb
Motherboard: ASUSTeK Computer Inc., K42Jr
Antivirus: Norton Internet Security, Updated and Enabled

I would get a random black screen while playing an online game on my laptop (this happens randomly but usually 15-30mins after starting Windows and start playing the game). After the black screen appeared, it would automatically reboot to this windows error recovery page with options to go into safe mode (networking/command prompt) or just boot windows normally.

I chose to boot Windows normally but after getting into Windows 7 and started playing a while, a random BSOD would appear. It has happened for 2-3 days straight. The attached is the mini dump.

Note: I did not install anything new to my laptop, I have ran chkdsk and sfc /scannow and found nothing.

I have no idea what caused the black screen and the BSOD.

Here's the pic of the BSOD:
Uploaded with ImageShack.us

A:Sudden black screen while playing games + random BSOD

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I found my screen goes black suddenly with lagged sound when i am watching video. It is the same when i am playing on both PowerDVD 10 Mark II Version 10.0.2429.51 and Windows Media Player 11. Below are the specifications:

1. AMD Phenom II X2 560BE at stock speed.
2. 2 x Kingston Value Series DDR3-1333 2GB ram (Ganged)
3. Gigabyte 870A-UD3 motherboard (Bios version: F5a)
4. Gigabyte Radeon HD5750 GDDR5 1GB graphic card
5. WD-5000AADS Caviar Green 500 GB hard drive
6. Creative SB Audigy Value
7. Coolermaster Extreme Power 460W psu
8. Coolermaster Hyper 212+ cooler
9. Windows 7 Ultimate x64 SP1
10. ATI Catalyst 11.2

Is my computer dying?

A:Sudden black screen and lagged sound when playing videos

have you tried different player? i.e. vlc or media player classic.
it can also be a codec issue, have you tried other video types?

yes i have tried both PowerDVD Mk I and Mk II and both are filled with bugs, especially when dealing with certain codecs. although i have to admit the video effects are sometimes useful.

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I have problems entering windows after the first installation of Windows 7 64 bit built 7000.
After seconds the welcome (splash) screen appears, the windows suddenly reboot automaticaly.
After that, black screen appears with dashes blinking.
(Actually, my current OS is Windows 7 32 bit built 7600, but I think it isn't cause of the problems. I have formatted the local drive, in which my current OS was installed, before I install Win 7 64 bit).

So, somebody, help me please !

A:Sudden Reboot (Win7 64bit) after Installation Complete & Black Screen

Seems a hardware problem or try to reformat and re-install.

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Before I post the information here is the jyst of things. Whenever I play -certain- games, my computer display will suddenly go black and my monitor will flash with: "HDMI No Signal." The system is completely unresponsive to any keystrokes. If I repeatedly press ctrl + alt + delete or alt + tab repeatedly, a loud buzzing noise will begin sound off through my headset. Some of the games I experience this issue in are: Evil Genius, Guild Wars 2, Age of Mythology, Medieval 2: Total War. Yet games such as Crysis, Empire: Total War, Metro 2033, etc. I can run on max settings and never experience this issue. I do not experience blue screens, but windows occasionally thinks it does. This is what I received moments ago:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 1033

Additional information about the problem:
BCCode: 1e
BCP1: 0000000000000000
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:

Can anyone help me pinpoint what may be causing this issue? I'll attach everything grabbed by the SF_Diagnostic_Tool as well. Thank you for your time.

A:Sudden Black Screen Needs Hard Reset - Information and dump inside

Hello Jagblade.
It is caused by Razer Lycosa/Razer Tarantula Keyboard Driver. Older versions have BSOD issues with Win7.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for Lycosa.sys
*** ERROR: Module load completed but symbols could not be loaded for Lycosa.sys
Probably caused by : Lycosa.sys ( Lycosa+1c23 )

Followup: MachineOwner
And the driver is old enough.

5: kd> lmvm Lycosa
start end module name
fffff880`0a61d000 fffff880`0a624100 Lycosa T (no symbols)
Loaded symbol image file: Lycosa.sys
Image path: \SystemRoot\system32\drivers\Lycosa.sys
Image name: Lycosa.sys
Timestamp: Wed Sep 08 08:31:26 2010 (4C86FC86)
CheckSum: 0001462D
ImageSize: 00007100
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from www.razersupport.com/index.php?_m=downloads&_a=view

Also do some general USB maintenance. For the port, first, uninstall and reinstall the USB port... Read more

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Wondering if anyone knows the fix for random black screens and crashes for an Alienware X51-R3 running a GXT 970.   I've always had problems with it running hot but for the last few months its been having random black screens (mostly while playing games but also on the desktop).  This started happening so frequently that I changed the display port output on the card but that only helped for like a week.   I have run all the stress tests and the system passes but I constantly have to reboot my system to get my screen back.  In most cases, I can still hear audio but can't get the screen back.  Here is what I have tried:

Disabled the other card (intel HD 530). 
Run all the built in optimizers
Updated drivers. 
removed and reinstalled the GTX (software only)
Run games in compatibility mode (Diablo 3, Planet Coaster)

As I have typed this post my screen has gone black 4 times.  Is the card constantly resetting because it is going bad??

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