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Dell Inspiron 7520 Touchpad Not Working Properly

Q: Dell Inspiron 7520 Touchpad Not Working Properly

Hi. I'm a first-time user and happy to have found your website!

My operating system is Windows 7. I am using a wireless Logitech Mouse (uses USB hardware). I have had this laptop for 5+ years.

1. The touchpad will not ?turn off.? Under "Mouse" on the Control Panel, functions for the Dell Touchpad should allow me to simply turn the touchpad on and off. Regardless whether it is in the on or off position, it is still on.
2. Even when I don?t touch the touchpad, the cursor skips around the screen, highlights text and deletes text. Typed text re-locates within earlier typed text.
3. There is an on/off light at the top of the touchpad that indicates the touchpad is on/off. This is not working.
4. Also this panel item allows me to manage sensitivity, buttons, gestures & edge scroll & zoom. I can work these, but the Edge Scroll & Zoom buttons do not see to change the settings.

1. I have checked the drivers for both the touchpad and mouse and I get messages that they are each up to date
2. Because the touchpad will not turn off, I have tried to manage the buttons to turn down the sensitivity, to minimize movement of text. This does not help.
3. Turning on ?Disable Touchpad & Point Stick when USB Mouse present? does not disable the touchpad.

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Preferred Solution: Dell Inspiron 7520 Touchpad Not Working Properly

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


My Processor or Motherboard was replaced recently as it failed(7 beeps),and now after repair the LED indicators lights dont work(power etc,)?

A:LED indicator lights not working,Dell Inspiron 7520

Hi fdk2008,
I am sorry to hear that. Please reply with the information requested below:
1. Were the LED indicator lights working when you got it back?2. Is the computer working properly after the repairs apart from this issue?3. Do the indicator lights flash when you switch on the laptop?

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Hello, I have a brand new Dell Inspiron 5558 with Windows 8.1 64b installed. I can't use touchpad gestures, no scroll, no pinch to zoom, etc. I have installed the latest drivers from here but after install (which says it is succesfull) nothing is showing up in my taskbar or control panel or program files. 

A:Dell Touchpad gestures not working on Dell Inspiron 5558

I found the fix here. Install Synaptics 19.15.2 Windows 10 64 Bit  even tough you have Windows 8.1.
Install like this:
1) Extract the files to another folder
2) Open the folder with extracted files copy the path of the x64 drivers
3) Go to Control Panel>Device Manager>Mice and other pointing devices
4) Right click mice and other pointing devices, select Update Driver>From Hard-Disk
5) Add the x64 drivers path
6) Select Dell Touchpad
7)  Install drivers
8) Restart

Video can be found here: www.youtube.com/watch

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I am having a Dell Inspiron 5537 ci7 with Windows 8 (64-bit) running.
Occasionally the pointing device starts to malfunction (especially after high-end playing games)
The problem:
"When I click anywhere on a window (be it browser or windows explorer etc..), the window gets deselected. I cant browse at all.
Another browser (Chrome) specific click issue (when deselection isn't happening- The tab closes when I click on it.
Right click also does the same.. (deselects the window)
The problem is gone when I shutdown and start again - Restarting usually doesnt helps"
It seemed like a driver issue to me - I have installed the latest version of synaptics driver from dell (i.e. v16.3.15.3) - didnt helped.
Request support... Its really hindering my routine use

A:Dell 5537 - Touchpad/Mouse Clicks not working properly


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It worked fine on Windows 7, but simply stopped working when i formatted my hard drive and installed Windows 8.1 32-bit edition.
The touchpad didn't even work during Windows 8.1 installation (I used bootable USB to install Windows 8.1) After the install, I downloaded and installed every single driver that there is on Dell Support website They all installed and worked perfectly without errors. Even the Synaptics Touchpad driver was installed without any error but the touchpad simply doesn't work.
In the device manager, under input devices, there is only USB mouse listed. That too disappears if  I unplug the mouse from USB. Under "Other Devices" there are 4 unknown devices. I tried installing them by right clicking>update driver>search online but it fails. I even tried that hardware troubleshoot option which tries to find drivers online and install but that too failed.
So i ran the startup Dell Diagnostics, and the touchpad worked fine in the diagnostic screen. But soon as windows boots, it stops respoding like it doesn't even exist.
I also tried 'clean boot' (Disabling all non-microsoft services and startup programs, i even tried disabling microsoft services too!) but i didn't work.
So at last, i formatted the hard drive and again and installed same windows again, this time as a clean install. But then again, the touchpad didn't work.

So apparently i have already tried every option i could find on the internet and my touchpad s... Read more

A:Touchpad not working Dell Inspiron 3542

Please click on link below, hopefully it will be a help to you.
Disabling or Enabling the Touchpad on a Dell Notebook ...

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OK so I have tried deleting the touchpad in device manager and removing the driver, and reinstalling the device from scratch. When this didn't work I thought there must be a problem with the touchpad itself and so bought a new one and installed it. Problem is it still doesn't work.
If I go into device manager and look for it I have to show hidden devices and then it comes up with the yellow triangle next to it.
I show properties on it and it says its the Dell Touchpad, Manufacturer is Alps Electronics, and its plugged into the PS/2 mouse port.
In the Device Status box it says:
This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
The Driver date is 02/05/2010 and the version is 7.1107.115.102
I have also noticed that on the details tab under power data the current power state is D3, which I believe is off.
Something else I have noticed which may or may not be related is that the laptop doesn't enter sleep mode when the lid is closed, altho it is set to and will enter sleep if I select it in the shutdown options.
I am at a complete loss as to why the touchpad isn't working so any help would be appreciated.
If you need any more info please let me know.

A:Dell Inspiron 1545 Touchpad not working

Hi Dre9872, Try the vista driver for it ,there is a possibility that the mobo may be failing

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I have recently upgraded to windows 10 and everything seems file except one problem I am facing which is the wifi card connectivity issues. My connection to router drops very frequently, curently the generic driver which windows think is appropriate is installed. I wanted to undate that with Dell's driver which I can't find on driver download section. 64 bit WiFi driver is NOT there. 32 Bit driver is but that won't install on my machine.
Can someone from Dell help? either to give me the link for correct driver download or confirm driver is not available in which case I would need to downgrade to windwos 8 as the system is unusable in its current state.

A:Dell Inspiron 15R 7520 SE - Windows 10 64 Bit WiFi Driver not available on Dell Site

On the Drivers & Download pages for the Inspiron 15R 7520 there are only 64-bit options for Windows, whether 8.0,8.1, or 10.   So those drivers are the ones for the 64-bit version of Windows 10, as long as you filter the operating system option to Windows 10 64-bit. 
The file name may state "Win32" but if you click on the "View Details" link, and then check "Supported Operating Systems" near the bottom of the page you'll find that the driver supports both 32-bit and 64-bit versions.
You don't mention which wireless card you have in that system so I can't link directly to the specific driver.  Which card do you have and what error are you getting when trying to install the drvier?
I would also recommend updating the firmware on your router.  Many routers need an update to be able to handle Windows 10 specific drivers and cards reliably.   What router brand and model are you connecting to?  And do you have problems with all routers or just this one.
Lastly, here is a link to the Dell Networking & Wireless Support Center.  You will find a few support articles in there that may be of help to you.
Let me know which card you have and when the last time you updated your router and, if you can't get the connection to work, I'll see what else I can suggest to help you.

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I been having problems with my headphone jack since I got my new laptop. My laptop has been refusing to recognize my headphones. I plug them in, the sound keeps coming directly from the computer. I check the playback devices, headphones are not even on there. I've read quite a few posts and tried to fix this issue. The only thing that seemed to work was manually updating my drivers with device manager. However, if I shut my computer, or unplug my headphones and then put them back, the issue arises again. 
Obviously the issue is not my headphones, they work just fine for the period of time that the issue is fixed. I've update everything that I know to update. If anyone has any other suggestions then I will gladly try them.
I'm not sure if this is important or not, but I am using Windows 10.

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I have bought the Dell Inspiron 1545 in 2009 which it had Windows 7, then it stopped working for a long time after it has been fixed due to HDD problems and connectivity.
But now I have upgraded to Windows 8.1 yesterday and for some reason that my Touchpad/Mousepad has stopped working, so I am just wondering if it something to do with the drivers or the connections inside the laptop which it might be loose.
Does this laptop has an enabled/disable feature on the keyboard to lock the mousepad, which I might've accidently pressed which I can't find where it is on the keyboard.
Yours Sincerely,

A:Dell Inspiron 1545 - Mouse/Touchpad not working

Hi, I am using this driver on my Inspiron 1545 ALPS Touchpad Driver Driver Details | Dell US. It works well.

Good luck, werty

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I have Dell 3537 laptop I 'm Facing Touchpad Issue On My Laptop It's Worked Not Correctly , Sometimes It's freeze and i Turned it Off Using (fn+F3) Then Turn it on, It's start Working. Sometimes It force me to restart Laptop To Work again .
But Now It's Completely stop working and Does Not appear in Device Manager 
I reinstall Drivers , OS. But TouchPad Does Not Work Also Not Appear in Device Manager 
Please Help to Solve my Issue

A:Dell inspiron 3537 Touchpad Stop Working

Thank you for writing to us!
We would like for you to boot the system in BIOS and check if the touch-pad is working. We would also ask run the diagnostics on the system to check if there are any errors.
Kindly private message the service tag and email address.

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SUBJECT: Touchpad not working. Pointer frozen.
Hello Dell,
This morning I woke up and to my surprise my touchpad has not been working at all. I am currently using a USB mouse, but would still like to know why this has occurred. Up until yesterday, it worked fine. I have had the laptop for almost 1.5 years now, with no problems at all.
Initially when I started the laptop, there was no pointer at all. I had to force shutdown the computer and start again.
When the laptop started up the 2nd time, the pointer was present, but was frozen. So I restarted the computer.
When the laptop started up the 3rd time, the touchpad worked for less than 2 minutes...then froze.
I have gone online looking for a solution, and it seems like nobody has a sure reason as to why this is occurring. The driver is fine and updated...I have checked touchpad settings as well, and everything is on (as in normal settings).
Can someone please help me in figuring out what the problem is?

Thank You

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dell inspiron 17 7000 keyboard and touchpad not working. 

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Recently recovered from a hard drive crash.  I've got the new OS working but didn't have the Dell Touchpad driver installed.
I downloaded the driver Dell.com suggests for the computer.  The first time I ran it from Control Panel it worked fine.  I dislike using the touchpad and disabled it.
Every subsequent time I click "Dell Touchpad" from Control Panel, the computer pauses for a few seconds and gives me this message:
"Dell Touchpad has stopped working correctly.  Windows will close the program and notify you if a solution is available."
I have reinstalled the driver several times.  I can enable/disable the touchpad using Fn + F3 and the notification icon is present in the system tray but whenever I run from Control Panel the program stops working correctly.
Any ideas what this is about?

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I got this new Dell Inspiron 7568 about a week ago. Since I got it the up and left keys have not worked together. They work individually but not together. This does is not isolated to my computer, the display computer at Best Buy also had this issue. This is a big problem because I need those keys in order to test my programs. I have looked in many places some say it is a problem with the bios other say with the drives and others say with the hardware.
I have already tried calling technical support and they could not do anything about it. This is not the first post regarding this problem: http://en.community.dell.com/support-forums/laptop/f/3518/t/19679981 (slightly different model). My last computer was also a Dell Inspiron but an older model and it did not have this problem. 
I have been I loyal Dell costumer for a long time please help.

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For about two months now, the touchpad on my Dell Inspiron 1420 has not worked properly. The touchpad does not respond to touch (at all) nor do the buttons work. Additionally, the touchpad driver does not show up in ?Device Manager? at all. The files do still exist under ?Dell Drivers? though and the application can be found under ?programs?.

So far, I have:

-uninstalled and re-installed the touchpad driver (many times). If I remove all files and re-install the drivers, and reboot as instructed by the prompts; the touchpad will usually work until I put the computer to sleep or restart it. Then, once again, no response at all. The icon in the bottom right of the desktop also disappears, as does the driver in ?device manager?. The files still exist though in ?dell drivers? and under ?programs?.

-started the computer in safe mode. The touchpad works fine anytime I am in safe mode.

-disabled all programs (programs that had that option) that run on start up. I did this thinking that a start up program was controlling the touchpad since it starts fine in safe mode. The Alps driver (for the touchpad) that should appear under start up programs does not and I have never disabled it when it did show up. Stopping all programs that run at start up did nothing to fix the touchpad.

-I run AVG anti-virus software every day and have run Ad-Aware antispyware multiple times but this seems to have no effect on the touchpad problem.

At this p... Read more

A:Dell Inspiron 1420 Alps touchpad stopped working

I am thinking that maybe that is a 64bit, if so then you are having a driver conflict, i suggest that you make sure you have the right drivers from the Dell website for your Laptop, or check you Even viewer logs to see what could be the cause of that problem.
If that isn't the problem, then lets us know...

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I've googled and read a lot of forum posts about this topic but I still can't figure it out.

I have a new Dell Inspiron 7520 and I want to use the Stereo Mix feature so I can record audio coming out of my Conexant SmartAudio HD soundcard. I right click on the speaker icon in the system tray, click Recording devices and then right click the white space to Show Disabled and Show Disconnected Devices however still Stereo Mix won't show up.

I have installed Audacity but Stereo Mix does not show up under the Input or Output devices there either.

I've tried downloading the latest Conexant Driver from the Dell Drivers webpage and also tried installing the latest RealTek Driver but no luck with either. Some say StereoMix may not be available at the hardware level but I'm not sure.

From another forum I tried the following with the Conexant driver but either I wasn't doing it right or it didn't work either...

I opened the driver .inf file, it was called oem2.inf and these three lines were commented (they each had a semi-colon before them). I uncommented the lines:




I then went into device manager and re-installed the Conexant driver by browsing to the location of the .inf file I just edited (by removing the semi-colon comments). But I then got the error message: "W... Read more

A:Can't see Stereo Mix on Dell Inspiron 7520

The conexant driver is the correct one, the RealTek is different hardware and won't install.

Your System details shows "High Definition Audio Device". That usually indicates the basic function Windows installed sound driver, not the Conexant driver??

Here is the Conexant driver from the Dell Downloads: Driver Details | Dell United States

I used to do a lot of support on the Dell Community (users forum). In just about every case the Dell supplied sound drivers were the only ones that worked correctly. Non-Dell in many cases either will not install or do not work properly.

You could post on the Dell Laptop forum and one of the experts there may be able to help.

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After upgrading from windows 8 to windows 10 my webcam is not functioning properly. The webcam was completely green and non funcitonal. 
I uninstalled the old drivers and installed the recommended lasted drivers, but now the webcam is just entirely blurry.
The webcam is the Intel RealSense 3D Camera F200.
The two drivers I have installed are:

Intel(R) RealSense(TM) 3D Camera (Front F200) Depth
Intel(R) RealSense(TM) 3D Camera (Front F200) RGB
Intel(R) RealSense(TM) 3D Camera Virtual Drive

What can I do to fix this? Has anyone had a similar issue? Is there some sort of camera setting where I can tweak the quality or is this just a driver issue with windows 10? 

Thanks in advance,

A:Dell Inspiron 5548 Webcam not working properly after updating to Windows 10

I have a similar problem. After the Creator's update, my F200 camera does not work. I need a way to repair this problem!

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I had problem with charging my laptop so i gave it to my local repair guy, god knows why he decided to change the BIOS and didnt do any spare copy...now im stuck with BIOS for Inspiron 5520, my graphic drivers are failing to install. Here is my question, is there any possibility to get full BIOS for 7520 from DELL (warranty expired) or any other way to fix this?

A:Dell Inspiron 15R SE 7520 BIOS problem

Hello Skyspy, 
Nice to hear from you.
Please find the below link for 7520 bios 

. Have few questions though, does the machine boot into windows? After changing the BIOS by the local guy, is the battery charging now?
Have you tried another battery or charger??


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Dear Dell forum,
I want to buy a new battery and charger for my dell inspiron 15R SE 7520 (NEW DELHI). Can anybody help me out..i.e. from where to buy and so on...kindly guide.

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How can I find out whether my laptop connector for mSATA card.Problem is, that i can't find slot - where to connect it.In system info (in BIOS), there is note about mSATA : Not installed.
Thank you.

A:DELL Inspiron 7520 - mSATA Port?

Hi Dell Inspiron 7520,I’d be glad to assist you regarding the same and there is a MSATA on your computer.It is embedded on the motherboard on the daughterboard; please check the mage below which will give you information on the same.You can see mSATA listed on the main page of BIOS.Let us know if this helps.

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Hello I have laptop dell inspiron 15R SE (7520-4729)I need key buttons sequenction which perform restore factory bios without no power (on disabled laptop).Currently laptop, after pressing power button, running for 1-2 seconds and turning off, does not even show up "post" (dell logo screen). It's my fault, i did too much changes in bios settings.I already earlier used this key sequenction, to do that, but i forgot, so now i searching that again, but i can't find.It was something like a:"press tab button, left arrow, left arrow, right arrow, enter, right arrow etc.."It's looking funny, but it works (I already did it early)Please help me, thanks

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Hello,I have Dell inspiron 15R 7520 with the following specifications:
* HDD : Seagate Barracuda 2TB 6Gb/s* SSD : Samsung mSATA 32GB SSD* OS   : Windows 10 Enterpriise x64 Creator UpdateMy problem is that when i install a fresh copy of windows 8.1 or 10, i stuck in configuring my SSD drive to work as a cash drive via Intel Rapid Storage Technology software.
Every time i configure my BIOS - SATA operation : Intel Smart Response Technology and begin to boot to Windows 10 my laptop freezes at the one of the most famous BSOD :

But if i configured my BIOS - SATA operation : AHCI. My laptop boots successfully in normal mode (No Intel Rapid Storage Technology configuration)
Another problem, when i deal with Intel Rapid Storage Technology GUI then tab to (Performance) i found no SSD drive to configure like that :
So what problem i am involved in? to restore my laptop working with Intel Rapid Storage Technology enabled.

Thanks for any effort.

A:Dell inspiron 15R 7520 SSD configuration issue

When you set up a system to use the 32 GB drive as an acceleration drive, you need the SATA controller set to RAID.  Once that is done you can install the OS to the HDD and set up the acceleration drive later.
If the 32 GB drive had been used before it may need to be cleaned.

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Hello there,

I have a dell inspiron 15r 7520 which i originally came with windows 7 home edition. I upgraded it to windows 10 some years ago, but because of speed issues, I would like to downgrade it back to windows 7 again.
How can i do this?
I tried to download windows 7 on microsoft site, but when i enter my current windows key it won't let me download it.

A:Downgrade windows Dell inspiron 15r 7520

Thank you for your message.You will need a Dell OS image to reinstall Windows on your computer.You will need to reach out to the out of warranty team & purchase a Windows 7 recovery disc. There will be a nominal charge for shipping and handling.Please back up data before you reinstall the OS. Once you have the media, you can reinstall the OS & use the activation key that came with the computer to activate Windows 7.

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I have Dell inspiron 15R 7520 with the following specifications:
* HDD        : Seagate Barracuda 2TB 6Gb/s* SSD        : Samsung mSATA 32GB SSD* Graphics : Intel HD Graphics 4000 + AMD HD 7730M* OS          : Windows 10 Enterpriise x64 Creator Update
My problem is that when i install a fresh copy of windows 8.1 and attempt to install AMD HD 7730M driver and restart my laptop it no longer boot and stuck at this BOSD :So, what's causing this problem?Thanks.

A:Dell inspiron 7520 Graphic issue

The AMD HD 7730M driver is for windows 8. You need AMD Radeon HD 7670M/7730M Graphics driver for windows 8.1. Please change operating system to windows 8.1 in link below, stroll down to Video and then expand it. Install correct driver.
Support for Inspiron 15R SE 7520 | Drivers & downloads ...

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While starting my laptop is showing green screen with one horizontal stripe at bottom and beeping 8 times at a stretch until i shut it off. Checked the screen and found ok. With the new screen the problem persists. What is the problem if screen is alright ?
Is it the problem of the GPU? Motherboard needs to be replaced or any other solution would work.
Best Regards

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My laptop is Dell Inspiron 15R - 7520 (Mid 2010)
After upgrading to Windows 10 and do a clean install after that, I let my laptop update all drivers from Windows Update. Then I go to Dell support page to download any missing driver. Finally, there is no unregconized driver in Device Manager.

However, "Hey Cortana" feature is not working with the microphone. (I have turned on Hey Cortana in Cortana Settings). The microphone still works well with Skype. It also works well if I click the microphone icon next to "Ask me anything" in Cortana textbox.

Anyone knows how to make "Hey Cortana" works? Is it because of the Conexant driver is Windows 8.1 version, not Windows 10?

A:Dell Inspiron 15R - 7520: Hey Cortana does not work

I have the same problem, except that it doesn`t work for me when I click the microphone icon in the Cortana textbox. It seems to listen for a second, but then it jumps to the suggestions like I didn`t say anything. I have the audio drivers for Windows 10 from the Dell support page. My voice works fine on Skype and Voice Recorder, though.

Please let us know if there is any progress.

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i could not change any thing in setup configuration.
every thing is hidden and  i need to change SATA Operation to AHCI to install windows 7
please help me.

A:Dell inspiron 7520 bios problem

Hi mohamed.naguib
Thanks for writing to us.
Under the advance tab, using the keyboard down arrow highlight the SATA operation and change to the AHCI again using keyboard.
Could you let us know if you tried the same.
Provide us your system tag#, name and  email via private message,by clicking on my name in blue
and then select send a private message for records purpose.

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Hi guys,

Well, since I recieved my ne Dell Laptop ive had 2 main problems.
1st, From initial startup about 5-10 minutes after bootup regardless of what i am doing, even if i leave the system alone I get a ATI graphics card has failed and recovered successfully message. Prior to this message the screen will freeze, go blank then restart and the message appears.
2nd, If i use the switchable graphics option to make anything start in high performance mode, from Dell support centre to games such as World of Warcraft/ world of tanks, eve online, Steam games etc. The computer Blue screens and give the following info on reboot.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA800A654010
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:

Now I'm not completely clueless with computers but neither am i an expert, so I have tried various methods, from updated drivers, older drivers, updating BIOS(recommend by those ever helpful guys at DELL) please feel free to detect the sarcasm... Ive restored to factory setting a few times, restarted the whole process etc and got nowhere. All the games, programs work perfe... Read more

A:BSOD code 116 on Dell Inspiron 15r SE 7520

Have a look at this STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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I was playing a video game on my laptop around 4:30, when the keyboard suddenly stopped working. The mouse still functioned, so I tried clicking around to see if it was just a problem with the game. Then at 4:32, the mouse stopped working, too. I decided to try turning it off, but neither holding nor pressing the power button worked, so I unplugged the laptop from the charger and left it to run out of power on it's own. At 4:35, the display froze. I know this, because up until then the clock was still working. Currently, the vent fan is still running, and the screen is frozen. No keyboard buttons work, and neither the built-in trackpad nor an HDMI mouse is working.  Is there anything I can do to fix this, or do I need to send it in?The laptop was a brand new Dell Inspiron 15 7000 Series, with Nvidia GeForce GTX and an Intel Core i7.

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Dear all:

New to the forum.  Thanks in advance to anyone able to help.  I have two issues that seem to be related.  Today at some point I could not longer use my right or left click buttons on my laptop.  The touchpad still works in the sense that I can move my cursor and if I tap once on the touchpad (not the left/right buttons) then it will select a link.  There is no right-clicking capabilities on the touchpad itself.
I "attempted" to reinstall the driver.  Not sure if I was successful doing that, but seeing as how half of the touchpad functionality works, I'm not positive it's a driver issue.
After restarting my laptop I tried again to click on the left/right buttons and became frustrated and wanted to see if they were stuck, so I pressed down hard.  My laptop proceeded to shut off immediately.  Frustrated, I disassembled my laptop and checked out the touchpad sensor to see if I could spot something wrong.  Everything appeared to be in tact.  I reassembled and the laptop powered on, yeahh!!
I once again tried to press the buttons and nothing happening.  Again I pressed harder than normal and the laptop shut down.  I was going to disassemble it again however I got halfway before trying to power it on and the laptop powered on again.
My first issue is:  Why is my laptop suddenly shutting off when pressing hard on those buttons?
My second issue is:  How can I fix those button... Read more

A:Dell Inspiron 1555: Touchpad issues (right/left click not working and powering down....)

I am having the same issue. However, my computer is not shutting off. The right/left click just stopped working. I downloaded the driver, and nothing happened. My computer now won't restart and my shutdown is really slow. I wish someone could help with this issue because DELL wants $145 to fix the problem!

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When I install the up to date driver for the AMD, after reboot it blue screens my laptop and I have to do a system restore back to the Basic Display Adapter driver.
I have tried every single guide I could find and many different ways of uninstalling/installing both the Intel HD Graphics and the AMD.
I took the laptop to a local shop and he said he too couldn't get it to install and seems like the solder around the GPU may have fractured, the only fix being a Re-Flow?!?
I've looked up Re-Flowing and I would give it a try. My only worry is baking the whole board and turning the laptop into a brick.
I can currently play a small number of my games with only the Intel HD but I missing my other games that require the AMD.
Should I try the Re-Flow? Or is there another option?

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I have been having issues with a blue screen of death on windows 10.  The computer is in continuous loop of the blue screen of death.  I installed windows 7 professional from my dads back up CD and the computer worked fine but I have no CD activistion key and WiFi wouldn?t connect.  Then I tried to reinstall windows 7 home edition because that was the original windows that came with the laptop but upon installing the blue screen of death occurred.  I had been connected to WiFi at that point.  Also note I been using an SSD that replaced my old hard drive that was originally in the laptop.  So in short story short I believe it?s a software issue and would like to ask for any recommendations to why I?m crashing on home edition but not the polrofesional and if there?s any solid fixes.

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Hello everyone,

I bought a new dell 15R SE 7520 laptop yesterday with the following configuration:

Processor : Intel Core? i7-3632QM Processor (6M Cache, up to 3.20 GHz)
Memory : 8192MB (2X4096) 1600MHZ DDR3
Graphics : 2GB AMD RADEON HD 7730M
Operating System : Windows 8 64bit Single Language

I have my 1TB Hard disk (DISK 0) partitioned as image below:

Also the 32GB SSD (DISK 1) is shown in the above picture as the 8GB disk assigned for the hibernation and the remaining assigned for the cache purpose.

I believe that the first partition called EFI system partition is the one which includes all the dell startup options and diagnostics (F2 button at the startup). The large one of 981 GB is my only accessible partition which contains the operating system and this is obvious for everyone here for sure. The last one of 11.96 is the recovery partition which I don't need it as DELL backup and recovery software is a crap and is not working which is a common issue and they haven't solved it yet so I decided to do all my backup and recovery manually as I used to.

I will remove the operating system which is installed but dell and I will install mine so I need to make sure that I do everything in the right way because this is the first time I deal with any computer contains an SSD disk for cache purpose and honestly I don't know how is those SSD disks work.

This is what I actually ... Read more

A:Dell inspiron 15R SE 7520 help needed about re installing windows 8 64

Are you wanting to Upgrade to Win7? You are posting at Seven Forums.

If you intend to keep Win8 then I'd post at www.EightForums.com for more specialized help.

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I had already posted a forum post regarding the issue with my laptop.
I would like to send it in for repairs. The problem I am experiencing is as follows: suddenly shut off, does not turn on, the power supply LED light (on the AC adapter) shuts off the moment I plug it into the computer. I'd tried everything, please, do not clarify what is wrong or send me messages about what I should do to fix it. 
Again, I want it fixed, warranty has expired a long time ago.
What are my options?

A:Dell Inspiron 15R SE 7520 does not turn on. Suddenly shut down.

Hi AVKinG,
It would be good if we could isolate the issue so that you can find the faulty part. However please contact the Out of Warranty department 1-800-288-4410 (U.S.Customer only).If you are from different region please reply us.

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I open and close the lid a lot and since a few minutes my laptop have a pink vertical lines on the whole display and they appear everywhere. On the start sceen, bios, windows etc. Also when I change the position of the lid most of the lines dissapear for a while. I have run the lcd bist test and the lines are not shown there. Does this means that the problem is in the lcd cable? Could it be the lcd display itself or the video? I am also using an external monitor and it working fine there.
Thank you.

A:Dell inspiron 7520 pink vertical lines

It could very well be the wiring harness -- andd that would be the first thing to replace.  If you need a part reference, please supply the complete system model information (i.e., Inspiron 5521, etc. - NOT just Inspiron 15).

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 Hi , i have a dell inspiron 15r se with config:-
I7-3632, 8GB RAM, 1TB HDD, 1920*1080 display .
but my laptop is super slow , i think of upgrading to samsung evo 850 ssd and 16gb ram
NOTE:- my laptop didnt came with 32gb ssd
so my question is that will my laptop support this samsung 850 ssd and i can i use both ssd and hdd combination , and also why i my ram show 800 mhz speed, does this laptop ship with 800mhz speed ram

A:My Dell inspiron 15R SE (7520) running super slow

Boot your machine
Start Task Manager as soon as possible
Click on Disk
See what is the app clogging your hard disk (Microsoft) at startup
Go Task Scheduler - Microsoft - Windows - find out the app and right click it for: DISABLE

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Just got a brand new laptop, Dell Inspiron 11 3137, and updated to windows 8.1. The touchpad does not work properly now; gestures/scrolling/pointer not working. I've spent over 16 hours getting windows 8.1 installed and then troubleshooting this issue. I've contacted Dell; updated the driver from Dell, even tried installing the latest driver from Synaptic. I even tried setting the Synaptic app to run under the windows 8 version. 
Touchpads have been around a long time. It's the last thing I expect not to work properly.
At this point I am ready to send the laptop back and call it quits on windows.
Can anybody help with this?

A:Touchpad gestures/scrolling/pointer not working after windows 8.1 update on Dell Inspiron 11 3137

     SO, You're having problems with 8.1 and the Synaptics Dell Touchpad!? I wish I could say I've never seen this before. I won't open up with "Have you tried this?" Instead, I'm confident this will "fix what ails ya"  There have been a wealth of problems with touchpads (Alps included) and not just on Dell systems, during the transition from windows 8 to 8.1 (I still can't figure out why they didn't just call it SP1) IN ANY EVENT> give this a go and please get back to me after you've done it so I can share with others who are experiencing the same problem. I'll explain WHY these steps at the end...Go ahead peek ...I won't tell anyone! 
Locate the current driver for your touchpad from  Dell Support by entering your service tag number here:
SAVE the download to somewhere convenient like your desktop (you can put it somewhere else later)
1) From the control panel under Programs / Uninstall a Program locate the Synaptics Pointing Device Driver and completely uninstall the software.  but DO NOT RESTART if prompted. Instead select the restart later option.
2) From the control panel under Hardware and Sound locate the Device Manager in the Devices and Printers category and click on it (device manager may require admin permission.) 
3) Locate Mice and other Pointing Devices and click to exp... Read more

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My laptop started showing signs of trouble last year. At first, it would go blue screen while I was using. I neglected that. Then, It started turning off if shaken. Now it turned of after I picked it up, and it's been dead nomather what I do.
I tried unplugging everything, including power supply, discharged flea power, but nothing happened...
When I press the on button, the LED light up as they should. The screen remains dead. After about 10 seconds, the battery LED and the CD LED start pulsing on and off (around 1Hz). The fan also follows the LEDs, accelerating and decelerating... No beep is heard.
What could it be? How can I test it?
Warranty is long gone.

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Dear Dell Forum,Recently, I have upgraded from my windows 8.1 to windows 10. After I upgraded, I found blurred displays issue. I have done the following things to resolve my issue.
1. Updated all the latest drivers.2. Changed screen resolution to and fro3. Updated AMD Radeon HD 7700M series and Intel® HD Graphics 4000
For web browsers and File Explorers, I can see very clear display without any issue. But for installed software’s (for example Skype and some other installed applications), I have the blurred display problems. If I open “Device Manager”, I have the same issue. If I try to install any software, the pop-up box also blurry display.I think because of this issue, system start up takes longer time.I am researching this issue since more than a month. Please, can someone help me how to resolve this issue?
thanks in advance..!

A:Dell Inspiron 15R SE 7520, blurred display after upgrading to windows 10

Can someone help me to fix this issue?

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I have a Dell Inspiron 15R SE 7520 with A11 version of BIOS, latest from dell.com. I decided to reinstall Windows 10 from USB stick which is formatted to FAT32 and is bootable. The issue is that I am unable to choose USB boot from the menu when pressing F12. I tried under both UEFI secure: ON and Legacy boot, but it does not want to boot windows at all. When the usb stick is plugged in it stalls at the dell logo. When it is not it normally runs my already installed windows 10. Under UEFI boot settings there is only 1 option - the windows itself. Under legacy boot options theres only HDD and Network (when switched to legacy boot option). I have both tried Microsoft Media Creation tool and Rufus to create the bootable flash. It is the same every time - stuck at DELL logo screen and unable to boot the installation. Please help.
Kind regards,

A:Unable to boot Windows 10 from USB flash on Dell Inspiron 15R SE 7520

You might try another USB port.  The drive has to be available to the system during the initial boot, prior to the Bios.  If it is on a port which isn't being started during boot, it will not be seen.
Just in case, it does take a 64 bit Win 10 version to use UEFI.
Where did you get the .iso file you are using?

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I have a Dell Inspiron 15r 7520. Windows 10 home. Core i7 7th gen. I bought it from a guy on eBay a year ago. The screen will randomly start flickering/glitching with black lines(i can still see the stuff i was doing before its just distorted and moving) it also makes a errr sound that's ear grating. I have to shut down it with the power button because it doesn't respond to anything. I reboot and it will most of the time be just fine and not glitch for up to 3 days at the absolute most, but it always comes back. Sometimes it even wont boot up and will beep 4 times then pause and repeat(pretty annoying) I thought it was the graphics card (i have two the intel 4000 that's built in to the motherboard and a AMD Radeon graphics card) I did a dell diagnostic just on the graphics cards and it says they are fine. There were driver updates so i updated and i still have the problem. So I did the full diagnostic that takes 40 mins. It says that the hard drive and the battery have some issue. The test that the hard drive failed are Linear Read Test and SMART Short Self Test. The battery has always had an issue (really short life) that wasn't a surprise to me. I looked up hard drive failure and it just doesn't match with my issues. I also hear a click noise that happens once a day and dust blows out the side where the fan is. I thought it might be overheating on top of all this so i tried to open it to clean it out, but two of the screws are stuck so i cant even s... Read more

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I recently had to replace my motherboard on my Dell Inspiron 7520 laptop, due to the old motherboard failing to even power up. After fitting the new motherboard (taking care not to damage the internal components), I restarted the laptop, only to discover that the main display wasn't working correctly. It was only showing a blank white screen. I connected the laptop to an external VGA display, and managed to get it to project through the display. I used that to flash the new BIOS. However, I couldn't work out what was wrong with the display, as the video card and software seemed to be working, and the display was responding to brightness and dimming commands from the keyboard. I decided to reboot into safe mode using msconfig, but now the laptop still has the white screen issue and won't project to an external screen either, even once I've pressed F2 to enter BIOS. I've tried the power on + D to try to run a screen test, but nothing happens. It only turns on for a few seconds, then powers down again. Any help will be greatly appreciated.
System Specs as per Dell.com:
OS Windows 8.1 (not updated to Windows 8.1 Update 1 yet)

Dvd+/-Rw, 8X, Serial Ata, 12.7T, Hitachi Lg Data Storage
Hard Drive, Pentium M Dothan, 1.86GHZ, 2 MEGB, 533FSB, S2, 5.4, 2.5, P11, 4K, ML375
Dual In-Line Memory Module, 2GB, 1600MHZ, 256X64, 8K, 204 <NOTE: t... Read more

A:Dell Inspiron 7520 White Screen after Motherboard Replacement

Same issue

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I have a 15r Inspiron 7520 SE packed with AMD Radeon HD 7730m GPU
I had a Windows 10 fresh install running quite good with no problem whatsoever regarding drivers or software
And out of nowhere wifi connection wasn't working so well not sure whether it was dropping out or what so i reinstalled Windows 10 only to find out that no matter which video card drivers i install whether automatically from. Windows update or through Dell's support page or even AMD latest drivers it just fails and BSOD Windows
I have tried upgrading my BIOS and even downgraded for last hope chance ,i have tried even installing Windows 7 and the problem persists on both OSes with different versions of drivers with various BSOD errors varying from (atikmpag.sys) which i tried fixing replacing the ones in drivers folders with ones i extracted manually as explained in online tutorials and (dpc watchdog violation)
So i am clueless here
Please help

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Well to start with the problem arose 2 days earlier when I was playing League of Legends as usual.The laptop crashed to black screen and started rebooting but was presented by a blue screen error Vedio TDR Failure(atikmpag.sys) and it would keep restarting.
                                          In case you are wondering, no new drivers or windows updates were installed that day or the week.I have been using the same drivers with no issues for an year or so.I didnt have the recovery disk with me,so I downloaded the same version of OS 8.1 single language from the windows website into usb drive and successfully booted into safe mode with it.Then, I proceeded to uninstall AMD drivers and all its components and voila,my computer could boot normally again.Hence, the problem is AMD.Now, I tried installing the original AMD drivers from the dell support website , which were successful except AMD DISPLAY DRIVER,which brings me the root cause.The log just says AMD DISPLAY DRIVER status failure.Again, I uninstalled in safe mode and tried installing from AMD website(the updated ones),which installed successfully.The laptop rebooted but after 4-5 minutes,again another blue screen error popped up saying THREAD STUCK IN DEVICE DRIVER and restarted again and again.Currently, am ru... Read more

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I have a Dell Inspiron 15inch 7520 with A11 version of BIOS, latest from dell.com. I decided to reinstall Windows 10 from USB stick which is formatted to FAT32 and is bootable. The issue is that I am unable to choose USB boot from the menu when pressing F12. I tried under both UEFI secure:on and Legacy boots, but it does not want to boot windows at all. When the usb stivk is plugged in it stalls at the dell logo. When it is not it nornally runs my already installed windows 10. Under UEFI boot settings there is only 1 option - the windows itself. Under legacy boot options theres only HDD and Network (when switched to legacy boot option). I have both tried Microsoft media creation tool and Rufus to create the flash bootable. It is the same with both - pc stuck at logo screen unable to boot the installation. Please help.
Kind regards,

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Hello to all of the Dell Community!
In our hands we have a Dell Inspiron 7520, to which the battery does not stay in the charging port and is loose, to which it often falls out and the computer switches off.
In retaliation to this, i have ordered a new charging port, but also have noticed that, their is originally a small rubber ring which is missing, which is normally in front of the charging port, on the laptops casing and looks like it keeps the charger in the port, preventing it from sliding out so easily.
Where in gods name can i find this small little piece :D it has been the hardest thing to look for and find, an can not seem to get it anywhere! or know of the proper name for it.


A:Dell inspiron 7520: Loose charging port, missing rubber ring insert

Thank you for writing to us!
Can you please confirm when you say charging port you are talking about the battery not staying in its slot and keep falling off.
This small rubber ring that you are talking about if it is from the adapter end would be a part of the adapter and not a stand alone/separate part and if its on the system then it would be a part of the panel .
Kindly private message the service tag and email address.
We would also like to know the system was dropped or damaged in any way.

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