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5510: Audio from websites not working when external monitor is also hooked up. (But Skype sound still working)

Q: 5510: Audio from websites not working when external monitor is also hooked up. (But Skype sound still working)

I couldn't find the answer to this. Apologies if it is already posted somewhere

I have a Dell Precision 5510.
I have it hooked up to an external monitor using dual screen
The sound from a video on youtube (etc) works fine when the external monitor is unplugged, BUT NOT WHEN THE MONITOR IS PLUGGED IN. This confuses me. Is there a solution?
Thank you.
cecilia

RELEVANCY SCORE 200
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A: 5510: Audio from websites not working when external monitor is also hooked up. (But Skype sound still working)

Hello. What might be happening is after you connect to the external display, the audio switches to HDMI audio. To get the audio to emit from the laptop's speakers again, go to the Windows Sounds dialog and make Speakers the default playback device (right click). You might have to do this every time you connect an HDMI cable.

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RELEVANCY SCORE 93.2

I just hooked up a Dell E2414Hx monitor to my Dell Inspiron laptop to be used as my primary monitor. After I plugged it in, the sound from my external speakers stopped working. If I revert back to my laptop screen, the sound works fine. Also, when I insert the disc that came with it & hit the "monitor drivers" button, it says it does not recognize the monitor. I bought this brand new from Amazon.
 

A:No sound when external monitor hooked up

Are you connecting it via HDMI (HDMI out to DVI)? Usually the HDMI output also redirects sound, so you would simply have to change the default audio device in your sound preferences.
 

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RELEVANCY SCORE 74.8

So I ended a skype call with my friends and suddenly I can't hear anything from google chrome. However if i'm in a skype call I can hear chrome. I checked my settings and I unmuted everything (it somehow muted everything). I can hear everything else fine. And the weird thing is that now my volume mixer thing doesn't recognise google chrome even though its open.
 

A:Google Chrome's Sound not working after Skype Call

I've heard you might need to [actually] move the audio device bar settings (e.g. sound) up-and-down. Maybe do it from the Control Panel. Worth a try...
 

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RELEVANCY SCORE 74.8

Recently got i5 7567....GTX 1050 Ti ...I have an old AOC monitor which supports VGA input....through HDMI to VGA adapter connected my laptop to monitor... On duplicate screen mode and second screen only, it works.....but the monitor goes blank saying "input not supported" on 'extend display '.
display settings has detected the external monitor...while intel hd graphics setting and nvidia control panel are not detecting the external monitor... 
Need help folks...!

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RELEVANCY SCORE 74.4

If I play a sound file on my PC or a CD that works fine but there is no audio coming through my speakers for any website using any browser. I am running windows 10 and have tried installing the appropriate drivers. My headphones which connect to the PC via USB do work. Any ideas please?
 

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RELEVANCY SCORE 74.4

I hooked up my broken screen toshiba XP laptop to a external monitor with a VGA. I removed the laptop screen driver, and installed the new monitors drivers and was able to change the resloution to reasonable size. It worked great, for a day. Now the screen only shows the windows start up logo and then turns black. I know the computer is still running because i can still log into my accont when I guess the right buttons. HOW CAN I MAKE THIS WORK? thanks much.
 

A:Broken screen laptop hooked up to external monitor help

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RELEVANCY SCORE 74

After installing Skype, the sound, microphone and built in camera stopped working on my Dell Vostro 1400. (Vista Business SP1). Skype itself also doesn't run. I reinstalled Skype and got the same. How could I fix this problem?
 

A:Sound, microphone and camera stopped working after downloading Skype

umm....i had kinda the same prob with something else and no sound would work
...try right clicking volume mixer in the bottom right task bar...were u can controll the main volume...right click and select recording devices...then it will open up a window... click on the tab 'recording' and if there is only a microphone symbol there...right click in that box and press the 'show disabled disabled devices' and if u see 'cd audio' and 'stereo mix' that means there disabled..lol so right click on them and enable...and then sumthing like that should work...well it worked for me...so all the best....
 

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RELEVANCY SCORE 74

Hi,
About a week ago the sound on my computer stopped working, I assumed it was the headphones, so last night I plugged in my speakers, and realized that the only time I hear sound is from a website that plays music. I have no Windows xp sounds, nor can I play music that I have on my computer, with any player that I have. I have an Emachine, and Windows XP. I have done the error checking, defragged, rebooted many times and still nothing.
Thank you for your help,
Kathy
 

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RELEVANCY SCORE 73.6

Dear Friends, Can anybody please help me with this weird thing?
My laptop: Dell Latitude D600.
After power failure the computer failed to boot. It did beep signaling error, but can't recall the sequence. What I saw is that any time I try to turn on, the boot starts, however the screen is black, but faint picture of the booting sequence can be discerned. Then an orange led on the right led bus turned on, and the computer shuts down itself.
I suspected that the inverter blew out, and purchased compatible one second hand. However, it is important to say that the computer boots and works just as always if external monitor is hooked behind. The monitor can be turned off, and the laptop will still go up without problem. However, if the external monitor cable or power cable are unplugged, the same kind of failure to boot ensues. Also, if the external monitor is hooked and the laptop had been booted, even after any time, once I unplug the monitor cable or its power cable, the orange led turns on, the computer turns off.
When I received the second hand inverter I installed it, although it isn?t identical to the original one. After installation the monitor came back to life, with light and picture, but either during boot, or short after that, the orange led turns on and the computer shuts down. I tried to change BIOS settings, and several times I could make my computer to boot for long period of times, but during boot is always show, for short time, the orange led. Also, new... Read more

A:Dell Latitude D600 won't boot unless external monitor hooked

Sounds like the motherboard has been damaged in a subtle way and it will have to be replaced. You have two problems. Usually when an external monitor only works normally it indicates the the LCD panel or inverter is bad. You have had some success changing the inverter, but the laptop shouldn't shut down on its own
 

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RELEVANCY SCORE 73.6

I've got a Toshiba l305d.

The other day my laptop was sitting on a desk playing music when the screen went gray with black bars going across it vertically. I'd never seen anything like this, and it was completely frozen, so I manually powered it off and restarted. Then the screen wouldn't come on.

I've managed to get it to display through an external screen, and to my surprise the screen on my actual laptop would come back on after I'd get to the Windows Vista login screen. I unhooked the monitor cable, tested Windows a little bit (everything seemed to be working okay), and then restarted. It restarted just fine. So I tried shutting down, but it the screen wont power on if it's turned off. If I hook it to the external monitor again, i can get back to Windows. I'm just trying to figure out why it won't power the screen on its own.

Any suggestions would be greatly appreciated!
 

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RELEVANCY SCORE 73.6

As in my subject, can the Yoga 720 (15-inch) be hooked up to a 2560x1440 @ 144Hz External Monitor? I understand that I have to get a usb-c to DisplayPort adaptor to get it to work. However, I am not sure of the DisplayPort specifications in this Thunderport 3 port of Yoga 720 as for a laptop to run 144Hz on an external monitor, it has to be at least DisplayPort 1.2.

A:Yoga 720 - 15IKB: Can it be hooked up to a 2560x1440 @ 144Hz External Monitor?

I'm not an expert with monitors, but I'd check the monitor's specs to see what kind of inputs it'll work with. I would imagine the monitor will upscale or adapt to the input signal. It'd be silly to make a monitor that wouldn't work with anything the installed base of computers can throw at it.

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RELEVANCY SCORE 72.8

I purchased the 5510 with the high DPI touchscreen, running W10 and after some fiddling with it, including going to Windows 8.1 scaling and forcing the non high DPI aware applications to utilize that scaling too, I am really happy with the laptop itself.  
The problem is connecting it to anything else.  I heard that not all HDMI cables would support 4K monitors, so I went to the local electronics retailer and tested it. HDMI worked fine with a 4K screen.  I thought surely it would be able to drive also a standard run of the mill 24in 1920x1200 screen as an external monitor, with different scaling factor.
Nothing at all.  Tried also using HDMI to a HDMI-DVID adapter and utilizing that port, same problem.
The monitor simply gets no signal.  The computer never recognizes the fact that it is connected.  It seems like a case of zero compatibility.  I tried going to other monitor appropriate resolutions, etc. it does not work at all.  
While this is annoying by not being able to use an external monitor when I go home in the evening, or it means I need to buy a new high DPI monitor, what about connecting to a projector.  HDMI is the standard, and no projector runs 4K.  Why have a laptop that you cannot use for presentations?
I am not keen to go experimenting trying to purchase more dongles/adapters/ports for USB C without some idea why the built in HDMI has zero use as a connection to a projector or monitor.

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RELEVANCY SCORE 72.8

I have 2 Precision 5510 laptops that are identical in hardware. When I hook up one to an external monitor (Seiki SE39UY04) via HDMI the resulution is good (3840x2160 and looks like it). However, when I hook up the other laptop to the same external monitor the resultion is listed as 3840x2160 but it looks more like 800x600.
I've compared all the settings I can find between the two laptops and they all appear to be the same. Resulution, refresh rate, etc. Both systems have the same hardware (Intel HD Graphics 530 and NVIDIA Quadro M1000M) and are running the same driver versions. I've applied all available hardware/software updates from Dell.
Does anyone have any ideas why one laptop works properly and the other does not? 

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RELEVANCY SCORE 71.6

Hi,

i have a notebook lenovo y570 that has a intel 3000 and a nvidia gt 555m card. My external asus vg248 monitor used to work through hdmi, but now it doesnt. I test with another laptop and the monitor works through hdmi... i must have changed some setting in my lenovo. The monitor says no hdmi signal.

I think something is wrong here:

help please!!

A:Asus monitor not working as external monitor for notebook

See if this helps:

Extending the desktop to the attached monitor with Microsoft Windows Right-click the desktop, and then click Properties.
In the Display Properties dialog box, select the Settings tab.
Click the Display list and select your external monitor.
Note: For help identifying the monitors, click Identify.
Select Extend my Windows desktop onto this monitor, then click Apply or OK.

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RELEVANCY SCORE 71.2

My 5510 was freezing whenever I tried connecting an external monitor - via a hub or the integrated HDMI port or changing the screen resolution.
It required a hard reboot. It would also freeze sometime during reboot. 
Solution: 
1. Dell replaced the entire motherboard. 
This solved the freezing problem, but it would take a long time before the computer "accepted" any external monitors. The screens would flicker and go blank and come back. This cycle repeated 4-5 times before the screen became stable. 
2. Went back to an older version of the Intel HD p530 driver - 20.19.15.4483. Now everything works well. 
Hope this helps anyone who may be dealing with the same/similar problem. 

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RELEVANCY SCORE 70.4

Hi I recently installed windows 7 and now I can't get my monitor to work it is a Samsung SyncMasterT220 I have used it on this hp laptop on vista for a long time without any problems..

please help me

Crex

A:External monitor not working

cex

probably a video driver. what video card?

ken

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RELEVANCY SCORE 70.4

WHAT COMPUTER SYSTEM AM I USING?:
Windows Vista Home Premium with 64-bit Operating System.WHEN DID THINGS GO WRONG?:
around the 1st October 2009.WHAT IS NOT WORKING?:
my latest 32-bit version of Mozilla Firefox when connected to the internet.my latest 32-bit version of Internet Explorer when connected to the internet.my latest 32-bit version of Opera when connected to the internet.my Skype.WHAT IS WORKING?:
my latest 32-bit version of Mozilla Firefox, Internet Explorer, and Opera when viewing a web page that is on my computer (html pages which I have made for example).my 64-bit version of Internet Explorer.my internet connection.here are pictures of what happens when these applications are not working:

Mozilla Firefox


Internet Explorer


Opera


Skype


please help me find a way of sorting out this problem.
many thanks.

A:My 32-bit browsers and Skype are not working online but My 64-bit browser is working

only 64 bit browsers wiil work with 64 bit Operating sysytems....

Each of those you listed have 64 bit versions

Set up IE 8 first and get it connected to the net by going to Tool/options...hit the connections tab and fill it in.

When you install the others after fixing up IE... it will copy the connection information from IE and set up automatically.

Personally, I would stick to having just one browser...most of them do pretty much the same thing these days

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RELEVANCY SCORE 70

I recently bought a Dell Precision 5510 with Ubuntu 14.04 factory installed.   When adding common packages to get the machine up and running for work the display eventually disappeared and the machine just booted to a black screen.  I then installed 16.04 but have issues with the sound, touchpad and external monitor. 
1) Sound does not work at all.  No speakers or head phone jack.  Under settings/sound it says Dummy Output.   
I've been through this whole page, and updated the kernal several times.
help.ubuntu.com/.../SoundTroubleshootingProcedure
It seems to find a soundcard. 
>aplay -l
**** List of PLAYBACK Hardware Devices ****card 0: PCH [HDA Intel PCH], device 0: ALC3266 Analog [ALC3266 Analog] Subdevices: 1/1 Subdevice #0: subdevice #0
>uname -r
4.10.0-041000-generic
2) The touchpad does not work at all, and I have to use an external mouse all the time. 
3) When connected via the VGA adapter to some VGA projectors the external display is dropped after a few minutes.  It will come back with enough clicking around.  I've used these same projectors just fine with my old 12.04 machine.  
This is all extremely frustrating.  Buying the machine with Ubuntu installed should mean it works with Linux.    

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RELEVANCY SCORE 69.6

I am running vista on my laptop which has an Nvidia GeForce 8700M GT video card. I have a dell external monitor which I know works because it works on my windows 7 netbook.. I plugged the monitor in and nothing. I have all the settings set up to run an extended desktop and made sure it was "connected". Windows is recognizing there is a monitor but it wont "turn it on".. I can draw other windows over in the direction of the monitor as if it were on but its just black... any ideas???

A:External Monitor not working properly

Laptops usually have a key combination to enable the external monitor.
It's usually the Fn key and one of the Function keys. They usually have a picture of a monitor or two on them.

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RELEVANCY SCORE 69.6

Hi, first post!

I have an ASUS VW246H, 24 inch external monitor connected to my two laptops, one via HDMI, and another via DVI (viewing one at a time ofcourse).
My new laptop (Dell xps 17) has had the dual display running smoothly until right now (it was running just few hours ago!) and now it doesn't work!!
I plug in the HDMI cable, the monitor detects that something is plugged in, turns black for a sec, and then just displays "HDMI No Signal".

p.s. in the past hour I did boot into my second partition (Ubuntu, Linux) which doesn't have a dual monitor setup but I by accident left the HDMI plugged in. I 'think' I have done that several times before without anything going wrong. Dont know what happened this time!

p.s.s. I have tried to go in monitor settings on windows 7, look at the NVIDIA control panel and it cant find any external monitors. I have also tried toggling Fn + F1 which is the external display switch.
 

A:External Monitor not working suddenly

Ok that was odd.. I plugged the laptop into a different HDMI cable, going into my tv, and it worked.
Then I brought it back to my monitor and tried to plug it into the HDMI cable, and it worked!!!!

odd..
 

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RELEVANCY SCORE 69.6

I have a Lenovo G50 running Win8 32bit. I have two external monitors both Asus with VGA ports. I successfully configured one of the monitors to the VGA port. However I have not been able to successfully get my 2nd external monitor connected using the HDMI port. I have a VGA to HDMI adapter for the monitor but it's not working. To rule out any issue with the 2nd monitor, I was able to get it to work by disconnecting the VGA cable from the first monitor and connecting it to the 2nd monitor. But again, no luck using the HDMI port with a VGA to HDMI adapter. So I'm fresh out of ideas. Had anyone been able to resolve this successfully with this setup? And if so, how? Thanks in advance! Leslie 

A:G50 HDMI Not working for 2d External Monitor

I have win8 32bt and I have a special focus with drivers especially with usb and memory(ram). Can you suggest me some solution you applied?  

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RELEVANCY SCORE 69.6

I have the USBc to HDMI connector from Dell, to connect my XPS13 to a second LG monitor.
I have been using it without problems for 2 years. I use it every day. Same setup.
Since friday 29/12 it stopped working.
I tried to connect my laptop to different monitors. I did driver updates and even tried to roll back my Intel driver. I disabled the WIFI. (and tried putting it on airplane mode). But nothing helps.
I guess some of those latest BIOS updates, HD driver update, ... caused the problem.
Can somebody please help. It's urgent. I need my laptop+second screen for my work.

A:XPS 13 external monitor stopped working

I am guessing Windows 10 update.
Rollback to find out.

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RELEVANCY SCORE 69.6

I have a Dell laptop & have been trying to use it on a external monitor but its not working. It has worked in the past but now its saying cable not connected on the external screen. FN f8 isnt working for it anymore. Any ideas how to get it working again ?
 

A:Solved: External monitor not working

What colour is the led on the monitor - red or amber
Have you checked the cable to another computer -
I do not think with that message cable not connected it will get you very far, but is there anything showing in device manager when the cable is connected
OR
Click "Control Panel" and select "Personalization."
Click "Display Options." Select "Identify Monitors" to locate the external monitor. Click the drop-down menu and choose the external monitor to switch the display.

Does any FN and F work for other functions
 

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RELEVANCY SCORE 69.2

conexant smart audio multistream not working.audio by harman app is also not working. usually when it works a visualisation effect is shown. now the effects are not showing and audio enhancement from the app is also not coming

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RELEVANCY SCORE 68.8

Hi - Using IBM T42 with External Monitor. When booting Win XP Home SP3, both monitors work, then laptop monitor goes blank. External monitor works fine. I have tried everything I can think of - resetting displays, changing ATI Radeon mobility 7500 driver, disconnecting external monitor, Function key combinations, booting in safe mode. Nothing works. But when the laptop boot starts, the laptop monitor works for a few minutes then shuts down. Seems like a switch is not working properly.
Any ideas as to how to solve this problem. And the laptop monitor was working fine until a few days ago, the last time I used it alone, i.e., separate from the external monitor.

Many thanks in advance.
 

A:Laptop Monitor Not Working External Fine

Being that the ibm t42thinkpad is an older model its very possible that the whole screen will need replaced as the ribbon cable, inverters, or backlights might have gone bad.replacing the whole screen might be easier to do than trying to find the individual parts needed.
 

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RELEVANCY SCORE 68.8

Hello,

Yesterday my new laptop arrived, Windows 7 (64-Bit) pre-installed, I've downloaded all the updates; there are no other issues with this computer.

The only problem I'm having has to do with the external monitor; it's a IBM (6332) E74 monitor. Windows 7 detects and correctly names the external monitor E74, but the monitor just flashes no signal. I also located and downloaded the the IBM E74 drivers .zip file, but Windows 7 , says it is already using the latest drivers and ignores them.

Any suggestions would be great, thanks.

A:Windows 7 Laptop isn't working with external IBM e74 monitor.

Hello Tradjek Fate, welcome to Seven Forums!





When you say "detects and correctly names" do you mean in device manager or here, in the snip below?

click to enlarge

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RELEVANCY SCORE 68.8

Ever since updating to Windows 10, my Yoga 2 Pro (model name 20266, Mfg Date 14/08/2014) is unable to connect to an external monitor. Tried a few TVs and a projector using the micro HDMI port. I've connected other computers to each of the monitors so I know they work. I understand how to use WIndows intimately (35 year old software engineer at Google, been using WIndows 20+ years), trust me, this is not a case of me forgetting to use Windows key + P or anything like that. The mirco HDMI port itself (physically) is fine and was working great until the day I downloaded Windows 10. So unless it happened to spontaneously stop working on the exact same day i upgraded to WIndows 10, it's not a hardware issue either. The issue is that the external monitor is simply not detected, no matter my attempts to play with the display options.I have also run the Intel driver update utilty, but it refuses to update the driver because it says it's detected manufacturer drivers and tells me I should get the manufacturer drivers. Ok, so I went to the Lenovo Yoga 2 support website, the latest driver they offer on that site is 10.18.15.4240. The driver update doesn'tmake a difference. Now, if you go to Device Manager > Display Adapters > Intel(R) HD Graphics Family, right click and selected "Update driver software..." it will download an even newer version (10.18.15.4279). This doesn't work either. I've search all around the web and cannot find a solution. I'm debating in... Read more

A:Yoga 2 Pro external monitor not working after Win 10 update

Hello, I guess you already updated the BIOS and all the other drivers from the Lenovo Yoga 2 support website ?

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RELEVANCY SCORE 68.8

Hello,I have ThinkPad T480 and want to connect Lenovo L2250p external display (it has only DVI and VGA inputs) The display is currently equiped with miniDisplayPort to DVI cable (I used it with older T450)I borrowed USB-C to MiniDP(female) adapter, and try to connect USB-C Thuderbolt 3 port, but the signal didn't went through. iThe adapter must be working because in office I tried to connect the same way also Projector beamer (equipped with MiniDP>HDMI adapter) and signal went through. I thought the USB-C Thunderbolt 3 port is capable of sending DVI signal, or is there too many conversions/adapters connected? Does anyone know what can be the problem? Thanks a lot.

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RELEVANCY SCORE 68.8

I have a Windows 10 laptop and an external monitor. The monitor was working perfectly for a few weeks, until one day I switched on the laptop to find that the monitor was no longer working. Going to 'Display Settings' only showed one monitor, and pressing 'Detect' said 'Didn't detect another display'.

After updating all drivers, then purchasing new leads and adapters for the monitor, I still couldn't get it to work. Then I stumbled upon the 'Hardware and devices' troubleshooter which, after restarting my computer, made it work.

Less than a week later, I just restarted my machine and suddenly it's not working again. This time, the troubleshooter isn't fixing it. Every time, it just says to restart my computer to finish applying updates/drivers but restarting doesn't help.

Anyone have ideas how I can fix this?

Cheers

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RELEVANCY SCORE 68.8

Good evening,I left the notebook downloading an HP update and then turned it off after it was complete. The following morning I turned the notebook on and there was no display but I could hear it booting up. I attached an external monitor and it works fine. There is no notebook screen identified in the screen settings (where I used to get 2 before) only the external monitor is available.

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RELEVANCY SCORE 68.8

My laptop Lenovo Flex 2-14 has been working fine with multiple displays for 2 years. A few days ago, it stopped recognizing the HDMI output. Notes:The Intel Graphics driver is the latestWindows drivers are the latestIssue:1) When the external monitor is plugged in, I cannot open any folders or the windows explorer. As soon as I unplug the external monitor, the folders can open.2) The Intel HD Graphics control panel's interface is not usable as can be seen in the screenshot below. I have tried restarting, but that does not help. Unplugging the external monitor does not help either. It seems to be permanent. When I click on other menu items of the Graphics control panel such as "Audio settings", the whole screen is blank.  Has anyone else had this issue and found a solution to it?Intel HD Graphics Control Panel - Lenovo Flex 2-14

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RELEVANCY SCORE 68.8

I have a HP Spectre 13 Ultrabook (Model No. F5C93EA#ABU) originally shipped with Windows 8.1 64 bit.About 2 months ago it was updated to Windows 10 64-bit with no great problems (update in place).Recently I observed that the external HDMI port no longer works when trying to connect to a TV. I have since tested many combinations of external monitors and cables together with other laptops and proved the problem is with this laptop, We have updated windows 10 to the latest aniversary update to attempt to fix the problem and have also uninstalled and reinstalled the Intel Gaphics Driver which is currently at version 10.18.15.4248. This the latest driver is as posted at the HP website and tends to the be the version that is also automatically installed via windows update.  I notice that actual baseline release date of 10.18.15.4248 is August last year. Intel have many later non-OEM versions but this is the latest HP OEM version. I am at a loss on how to fix the problem and have had to resort to a plugabble USB3 to HDMI adapter to provide external monitor support. 

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RELEVANCY SCORE 68.4

I have an Lg Flatron E2350 and the audio jack has suddenly stopped working......It has worked previously. There is an Headphone out jack for the Hdmi port located at the back of the monitor. Is there a way to fix it this? It won't work with anything and it's kind of aggravating...Anything helps. Please and thank you.
 

A:Monitor Audio Jack Not Working

If the monitor was unplugged or had a power outage,
it may have reset.
Check the menu on the monitor for volume control and muting.
 

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RELEVANCY SCORE 68.4

HI please! i need help with my computer! i just finihsed installing a new water cooler and when i turn my computer on and plug it up to my tv there is no display! PLEASE HELP ME! I AM ACTUALLY ABOUT TO CRY! I Put in so much time and its not working!

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RELEVANCY SCORE 68.4

Hi, I have a np9770 sager laptop and about a day ago the brightness settings no longer work and external monitors I plug in no longer work either. My version of 8.1 is fully updated with windows update. Nothing as far as I know changed but here is what I have tried to fix it:

1. Running driver sweeper in safe mode and reinstalling most recent drivers from nvidia.com
a. Running driver sweeper again in safe mode and installing drivers from the sagernotebook.com website
2. Uninstalling and scanning for hardware changes fo generic monitor in device manager
3. Running sfc /scannow in command prompt, nothing wrong
4. Updating chipset drivers from both the intel.com website and sagernotebook.com website
5. Rolling back windows to a restore point on the 12th of September, about 5 days ago
6. Creating another user account
7. Verified adaptive brightness is off in advanced power settings.

Odd things I found:
1. In device manager the gtx 980m display adapter has a warning triangle on it and this message when I double click on it:
"Windows has stopped this device because it has reported problems. (Code 43)"
This has been constant throughout the whole ordeal
2. Whenever connecting a monitor as soon as I plug it in the monitor lights up as if it were going to work and just says hdmi not connected then goes to sleep. Nothing is detected in device manager.

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RELEVANCY SCORE 68.4

Hi, I have a np9770 sager laptop and about a day ago the brightness settings no longer work and external monitors I plug in no longer work either. My version of 8.1 is fully updated with windows update. Nothing as far as I know changed but here is what I have tried to fix it:

1. Running driver sweeper in safe mode and reinstalling most recent drivers from nvidia.com
a. Running driver sweeper again in safe mode and installing drivers from the sagernotebook.com website
2. Uninstalling and scanning for hardware changes fo generic monitor in device manager
3. Running sfc /scannow in command prompt, nothing wrong
4. Updating chipset drivers from both the intel.com website and sagernotebook.com website
5. Rolling back windows to a restore point on the 12th of September, about 5 days ago
6. Creating another user account
7. Verified adaptive brightness is off in advanced power settings.

Odd things I found:
1. In device manager the gtx 980m display adapter has a warning triangle on it and this message when I double click on it:
"Windows has stopped this device because it has reported problems. (Code 43)"
This has been constant throughout the whole ordeal
2. Whenever connecting a monitor as soon as I plug it in the monitor lights up as if it were going to work and just says hdmi not connected then goes to sleep. Nothing is detected in device manager.

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RELEVANCY SCORE 68.4

i purchased the lenovo yoga c930 and i tried connecting the laptop with usbc cord to the monitors usbc to usbc cord and its not working (its supposed to charge and display with 1 usbc cord). what can be wrong? my lenovo should be all updated (bios/drivers). it does work when i do usbc to hdmi but it doesnt work when i do usbc to usbc straight to monitor(which is a usbc monitor that allows 1 plug charging and display).

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RELEVANCY SCORE 68.4

Hi, My p50 display just stopped working out of the blue yesterday. When i connect an external monitor or HDMI (TV)  the screen pops on the tv or external monitor. Everything works fine. It's just that the screen on the p50 is just blank. To make it more complex, the touch is working fine. Just to be precise. The black screen is also during post and boot of windows so i don't believe it's a driver issue. The only thing i can think is that the display is broke but don't understand why touch works. Is there a way to reset perhaps bios to default or does anyone have a good idea before i raise a RMA?. The p50 is working still fine but just the screen. Thanks  Ivan

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RELEVANCY SCORE 68.4

I've been running this Z580 for a year or so, and updated to Windows 10 a couple of months ago. Both the laptop display and an external monitor (HPw1907 vga) have been working fine. The other day, the external monitor just stopped working.   I check the device manager and the Intel HD Graphics 4000 display adapter is disabled, due to a Code 43. I have tried rolling back to an earlier restore point, I've uninstalled and reinstalled several versions of the Intel graphics adapter, up through the current compatible one. The most recent display adapter driver from Intel is apparently not hardware compatible with this adapter. The funny thing, is that the driver wants to work! On booting, while the black and white Lenovo splash screen is displayed, with the little circular Windows logo circling around, I can move the cursor back and forth between monitors. As soon as the screen turns blue (I assume with Windows drivers loading) the external monitor blanks out and I'm back to one screen.  Based on that behavior, I'm wondering if it's not a display driver that is specfically the problem, since I've loaded up the latest drivers several times, but if maybe a recent Windows update has sneaked in a driver or component for something else that is causing the Intel driver to crash. Any thoughts?  Back in earlier versions of Windows, you could have the system load one component at a time during boot, so you could check for incompatibilities. So, if the... Read more

A:Ideapad Z580 - External monitor stopped working

Right click on it and uninstall.Reboot .Worth a try

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RELEVANCY SCORE 68.4

My G62-b50SQ won't display anything on his screen.- everything  works fine over VGA to external monitor- WiFi can be turned ON and OFF- on Device Manager window I have only only a STANDARD VGA Video Card (aldo there should be two video cards: one on board and one dedicated ATI Radeon card) What to do next in order to find and solve my problem?

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RELEVANCY SCORE 68.4

I have a lenovo b570e laptop and am running Windows 8.1.

I recently bought a new monitor (ASUS ve248h) to use as a dual monitor along side my own laptop however upon connecting the HDMI cable with the monitor it doesn't appear to work. I have tried updating the drivers and the hdmi port does work while I am connecting to my LG tv using the hdmi port. I have used various cables including the one that connects it to the tv however so far without success.

I am a bit clueless as to why it would work with the tv and not the monitor also my brothers laptop (which has Ubuntu) does successfully connect to the monitor.

Any help would be much appreciated and Thanks in Advanced

A:HDMI port not working/detecting external monitor

Welcome to the forum!

Are there any settings in the monitor menu that might affect it?

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RELEVANCY SCORE 68.4

Hello, I recently bought the Ultra Dock 90 for my T450s.  I have one external monitor currently connected through the dock.  When I push the power button on the docking station (laptop lid closed) to turn on the computer, the computer turns on, but the external monitor does not engage.  When I lift the laptop lid, there is no image on the laptop screen either.  The laptop is on, but does not respond to any key stokes on the actual laptop.  I then have to do a hard reboot using the power button on the laptop. If I initially power the laptop by lifting the lid and hitting the laptop power button, the compter boots and my external screen works.  I can then close the laptop lid and everything is fine. I know the power button on the dock should power the computer and external monitor on.  I am guessing there is a simple solution to resolve this, but I am not a computer person and need help. One thing to note - when I lift the lid after trying to power the laptop through the dock, I see that the Function Green Light is illuminated.  Not sure if this information is helpful in determining the problem. Please help! Peterrabbit33

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RELEVANCY SCORE 68

kay my computer has no sound i dont know how to fix the driver or if its the speakers or a hidden virus. nothing came up on my panda 2012 antivirus pro scan. I also tried downloading the driver software from the acer support webpage but it isnt downloading. i also tried downloading from another source but it also failed. however i tried updating my driver and it said that it doesnt need anymore driver updates and it also says the device IS working properly but it doesnt work. i also recently tried testing the speakers and i got 2 different error messages, one says "Error Failed to play test tone" and the other more recent one said "device in use, close any other device that is being used by the device and try again". Please help any information will help a lot thanks...

A:Audio is not working (no sound)

I also noticed that my computer's internet browser is running really slow and i honestly think something is up. and IE9 always freezes now... all this has just been happening just today. and also i realized about a couple days ago that my services in task manager have stopped and i looked at their description as to what they do and they sound like really important security and functionality services and i think it is a virus now. but it is hidden can some one please help??

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RELEVANCY SCORE 68

I'm going around in circles on this one.

I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)

Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.

I uninstalled and reinstalled the drivers, then the mic seems to work but sound doesn't.

Some of the events that I have encountered are:
One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers

I went to the VIA web site to look for new drivers but there are none listed for Win 10.

Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)

A:Via HD Audio - Sound and Mic not working

Originally Posted by dsscottage


I'm going around in circles on this one.

I just upgraded my ASUS Laptop from Win 8.1 to Win 10 X64. (It has Via HD Audio)

Initially, sound worked but the microphone didn't. I fussed with many settings but nothing seemed to work.

I uninstalled and reinstalled the drive, then the mic seems to work but sound doesn't.

Some of the events that I have encountered are:
One message said "Windows has detected that Audio enhancements for the following device are causing problems". I disabled all enhancements but nothing changedBased on other posts, I tried to change the default format to 16 bit and other Hz. Nothing worked.I tried to play a test tone in the speaker setup and got the message "Failed to play test tone".I tried to update the drivers but was informed that I had the latest drivers

I went to the VIA web site to look for new drivers but there are none listed for Win 10.

Is there something else that I can do or is it just a matter of waiting for new VIA drivers? (VIA HD Audio is such a common audio chip that I find it hard to imagine that VIA and Microsoft haven't solved the driver problem - particularly given the Insiders Hub process!)



I have Asus S400CA.
I also had the same problem with mic not working.
First went to device manager.
uninstall all drivers in Audio inputs and outputs.
Then go to sound, video game controllers.
Select VIA HD Audio. There also uninstall the driver.
Reboot Mi... Read more

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RELEVANCY SCORE 67.6

Hi, I have hp envy 23 monitor. I am trying to connect my external speaker to monitor audio jack but it seems not working. Monitor do have beats audio logo. I have tried different headset but still not luck. can you please help!

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