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Location error and black desktop background and deleted apps

Q: Location error and black desktop background and deleted apps

Whilst installing a Windows 10 update I had a power cut and when I got back on my whole computer was basically wiped it takes 40 mins to log in and when I do I have no apps and can only access my folders! When I click anything else i get a message " location error" conserning system 32 and a "java script error" please help !!

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Preferred Solution: Location error and black desktop background and deleted apps

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Anyone know the details on this photo? It look like the parking lot at Mt. Baker, WA with all the firs. Just curious.

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I ran Malwarebytes to try to remove a virus, (I think it was Windows Restore but it was two weeks ago). Now my desktop background has been changed to solid black and some folders are hidden. Google and Yahoo! take a long time to find search results and then they redirect if I click directly on a link. Audio advertisements play in the background and I also get pretty regular IE script errors even if nothing seems to be running. Every now and then IE will open on it's own and go to a pop-up advertisement. My computer acts like it is running IE on its own and it is constantly cycling through pop-up adds in the background, but I can't find anything on taskmanager which looks suspicious. If I run rkill.exe the audio advertisements stop but they start up again pretty soon afterward. I've been updating Malwarebytes daily and running both full and quick scans, in regular and in safe mode, but nothing shows up. I really appreciate any help I receive, as I have been trying on my own to get rid of this whit no luck.

Here are my logs:

DDS (Ver_11-03-05.01) - NTFSx86
Run by henrye at 2:52:41.06 on Fri 04/22/2011
Internet Explorer: 7.0.6000.16982
Microsoft? Windows Vista? Business 6.0.6000.0.1252.1.1033.18.2038.900 [GMT -4:00]
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\syst... Read more

A:Google redirects, IE script errors pop up, audio advertisements play in background, desktop background has changed to black

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.Do not run any other tool untill instructed to do so!Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.Run this tools first - http://download.bleepingcomputer.com/grinler/unhide.exeRun Combofix:You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<Combofix may need to reboot your computer more than once to do its job this is normal.You can download Combofix from one of these links.Link 1Link 2Link 3 1. Close any open browsers or any other programs that are open.2. Close/disabl... Read more

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So here's the thing. When i set background photo it works. And then i put my laptop to sleep and when i turn it on again, the background is black. And i need to set the background photo every time i log in which is annoying. Please help

A:Desktop background is deleted every time I log in

Hello Sarasabic, and welcome to Seven Forums.

Double check to make sure that your Windows is still activated.

Activate Windows 7 Online

In addition, check to make sure that you do not have Remove background images (where available) checked below.

Remove Background Images (where available)

Hope this helps for now,

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I recently trying to get rid of a virus that changed by desktop background. I found a website that suggested that I delete a certain registry from regedit. The registry I deleted was --- (HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\System)

The problem now is that I have no background at all and I cannot insert one either. If someone knows how to fix this please let me know.


A:Desktop background registry accidently deleted (PLEASE HELP)

I hope that you only deleted "Wallpaper"=SZ:C:\WINDOWS\desktop.html

If you deleted the entire system folder then you are absolutely screwed.

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The other day I was on a music blog that I usually go onto when I suddenly started getting scareware popups and such. I'd dealt with these before so I rebooted in Safe Mode and ran Malware Bytes and deleted the infected files. Now my computer seems to be okay, except that my background is frozen (all my icons and shortcuts still work) and various files around my computer have been either deleted or hidden (I can't tell). So I ran HijackThis and just need help with the log. Also, I am running Windows 7 (64-bit).

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 4:55:03 PM, on 5/21/2011
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16766)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\NortonInstaller\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV\A5E82D02\\InstStub.exe
C:\Program Files\OSD\Launch_CC.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Alienware\Command Center\AlienwareAlienFXController.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Skype\Phone\Skype.exe
C:\Program Files (x86)\Steam\Steam.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\Yahoo!\Widgets\YahooWidgets.exe
C:\Program Files\Ali... Read more

A:Desktop Background Frozen/Files Deleted or Hidden

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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as i clicked to ease of acess my desktop has gone black. there is no wallpaper.taskbar is also black .what to do? all icons are there.computer is working normally.

A:desktop background gone black

Right-click an empty part of the desktop and choose "Personalize".
Now choose a different theme that is not in the Basic and High Contrast Themes section.

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I've got my desktop background set to change to a random image I selected. However, when the computer sleeps and I log back in, the desktop background is changed to black. If I right click on the background and choose 'next desktop background' it brings up the next image.

I've gone into Ease of Access to make sure the 'remove background' option under see my computer better is NOT checked.
I've verified my Windows IS activated. (These are the two most common solutions regarding a black desktop background.)
Why I can manually rotate to the next background image but it is automatically changing it to black is a mystery.

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Hi all,
Few days ago my desktop background became black and since then i wasn't able to see any wallpaper on my desktop, even the built-in ones.
I've already tried:
- Re-installing the graphic driver
- Installing an older version of the driver
- Re-starting, logging off, sleep, hibernate, switch user, etc
- Changing theme
- Right click on a picture "Set as desktop background"
- Personalizing the theme (selecting more than one picture, random, 10 secs, 30 secs, etc)
- Turning off Aero or setting to windows classic view

All other video functions are working perfectly.

I have a lenovo 3000 N100 Laptop that comes with a Geforce go 7300 graphic card and i'm using an activated copy of Windows 7 Ultimate RC 32-bit.

Any suggestion will be more than welcomed.

Thank you

A:Black Desktop Background

OK, I was finally able to fix the problem.
It was actually pretty stupid and apparently I changed it without noticing.


Remove Background Images (where available)

Control Panel --> Ease of access --> Ease of access center --> Make the computer easy to see --> at the end of the page "Make things on the screen easier to see" and unmark the "Remove background images (where available)".

I hope it'll be helpful to somebody else in the future because this solution I haven't seen in any forum (i cheeked all of them).

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I am running Windows 7 Home Premium. My laptop picked up some malware that was mostly fixed with Malwarebytes. However since then the desktop wallpaper keeps diappearing every time I reboot or log out/log in.

I have found several old posts with a similar issue but none of those fixes have worked. I can go into \AppData\Roaming\Microsoft\Windows\Themes and delete the TranscodedWallpaper.jpg and empty the slideshow.ini file (which doesn't always have anything in it) and it will let me change the wallpaper, but every time I log off or reboot it disappears again. I created a new user account and it still does it, to both custom wallpapers and default themes. I have added "NoChangingWallpaper" to ActiveDesktop in the registry, no luck. I have reinstalled my display drivers. System restore doesn't even complete sucessfully so it won't revert back. I have tried sfc /scannow and it doesn't find any problems. I also tried FixNCR.reg which made no difference.

It may also be worth mentioning that the thumbnails in the Themes folder are missing, if I change the icon size they come back but will revert back when the folder is closed. I did a disk cleanup and deleted the thumbnails to no avail. I tried disabling startup items in msconfig but this seemed to do more harm than good so I stopped.

I am out of ideas. Thanks in advanced for any help!

A:Black desktop background

Can you please post the logs for Malwarebytes?

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Im having the same problem, I have a TOSHIBA laptop satellite L355 S7915. I remember the good ol days when i could just simply choose a background. Now, its just black. I can change it or choose a different one, but the background continues to be black.

A:desktop background is black

Welcome to Seven Forums MocaNico17. Have you tried deleting the TranscodedWallpaper.jpg?

Start> In search box type (or copy and paste) %USERPROFILE%\AppData\Roaming\Microsoft\Windows\Themes> Delete the TranscodedWallpaper.jpg

The TranscodedWallpaper.jpg is a hidden file, you must have folder opetions set to show hidden files to see it

Hidden Files and Folders - Show or Hide

A Guy

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Hi guys,

A couple of weeks ago my desktop background went black (used to have pictures instead), I was wondering if there is any spyware etc. that caused it. I've got the active scan and hijack this scans saved if they are required.

The computer i am using is a toshiba laptop, less than a year old, is using vista.


A:Desktop background has went black


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I changed this in the registry some time ago to prevent my child from messing with it. Now I can't remember how I did it. It's not corrupted drivers or anything

A:desktop background display is only black

Hi wrecks2020, Welcome to the forums , Have a look at this excellent tutorial Remove Background Images (where available) may work for you

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When I booted the computer this morning, I let check disk run. Now my monitor background is black. The icons are visible and colored properly. I select my own background that is changed every 15 minutes. I used Control Panel and reselected my theme but it didn't work. Any suggestions?

A:Desktop background all black except for icons

See what happens when you set one of the Windows default themes...

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Hi folks,

I recently downloaded a wallpaper changer program called Winvista. As soon as I started to play with the different wallpapers on my desktop, I couldn't help but notice that it had completely cocked up! It seems rather odd, behind the display picture there are a series of grid formad dots, very small and regemented. These move around when I open windows over them or when I select desktop icons. I had a go at changing my resolution, display settings, themes, effects and tried using different background pictures. I've restarted a few times and have selected to use different solid colours, but these dots don't budge.

The program isn't running now, but I still have the dots! I could try to put up a screen cap of my desktop if it helps?

Any info on this would be greatly appreciated!
Many thanks.

A:Black Dots On Desktop Background

try diasbling then re enabling Aero , see if that resets anything

also you could try reinstalling your GPU drivers although im not sure that will help

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About 2 weeks ago I lost my Desktop. It currently pops up as a Black Screen rather than the picture I selected. When I go to to into Control Panel / Display it shows the current Theme as a Modified Theme. The Delete button is not active. When I click on the dropdown, there is a second Modified Theme. When I click on this theme, it is the "Space" theme that I want. The Delete button is active on this theme. I select it and then apply it, and it comes up. However, every time I sign on, it goes to the modified theme with the black screen. I have tried about ebverything that I can think of. During my Internet search I ran across your website and hope that you can help me. I followed your instructions concerning all the antispyware and malware downloads and scans. Attached is my current HyjackThis log.I certainly hope you can help me.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 8:09:27 PM, on 3/26/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16608)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Common File... Read more

A:My Desktop Background Has Turned Black

Hey guys, Is there anyone out there? It has been quite awhile since I posted. If I should try another site, pleqase let me know.

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Windows 7, When logged on computer have black desktop background. Tried to reset screen saver won't change. Used combofix.. Screen saver returned computer works great. But when I log off computer and restart, Black screen is back.  Ran anti-virus and malwarebytes shows no malware or virus infection.?

A:windows 7 black desktop background

Since it seems that you are saying the ComboFix temporarily brought some relief...I suggest that you post your ComboFix log, along with the requested DDS log, in the forum containing Preparation Guide, Before Using Malware Removal Tools and Requesting Help - http://www.bleepingcomputer.com/forums/topic34773.html .  Follow Steps 6-8 of the Guide and initiate a topic in that forum.

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I'm running a vista 32 bit OS. And my desktop background at random intervals or if i shut the lid of my laptop will switch to a solid black background. It all started when vista said i needed to activate my windows copy. (My HDD was replaced recently) So, I tried to activate it and after typing in the code and slecting submit it will freeze up.

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I haven't installed anything recently, but now i have a black screen covering my desktop background. It leaves just enough room to change my desktop picture, but I am unable to close it. It says:



Every site you or somebody or even something, like spyware, opened in your browser, with all images, and all downloaded and maybe later removed movies or mp3 songs - ARE STILL THERE and could broke your life!

Removal instructions

I'm still able to view icons and use them. The black screen lets me click on it. All it does though is show a list of spy ware stuff, but it's not doing anything. How the heck can I get this screen off of my computer?!? I also have a yellow hazard sign (like the one in your icons box below) in the bottom right-hand corner of the windows taskbar, but it won't let me exit it.

Thanks, in advance!

A:Black screen covering desktop background

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Hello everyone,
Sorry for the long post, but I feel like I have a pretty high know-how with computers, but my problem has me quite stumped, so I thought I would be thorough. Anyway, I have an HP Pavilion laptop that I got about a year and a half ago installed with Windows Vista. Then, I installed Windows 7 Build 7000 on a desktop, which is kind of my experimental machine, for about a week and it worked fine. So, I installed it on the aforementioned laptop which also worked fine for awhile too. So, since I realized it was working, I did a restore point so I could revert back to when it worked if anything did happen to go haywire. While I was looking at "My Computer" I realized that my second hard drive was almost full, and it had 40 GB free earlier that day. Anyway, I did some searching and found that the system restore took up around 35 GB of hard drive space, but it was at night and I figured I would just create a new restore point in the morning. So, I deleted the old restore point since I figured I did something wrong because there is no way a restore point should take up that much space. Then, I was just going to watch a movie and go to bed, so I plugged in a monitor cable and hooked up the laptop to my LCD TV. When I unplugged the cable, I noticed the taskbar and icons showed up on the desktop, but the actual desktop background was just black. I started checking around the hard drives to see if there was anything I could do, and just happened to... Read more

A:Black Desktop Background, Can't Install Programs

Hi, for someone with computer know how, you surprise me, installing a beta version on a working computer then wonder why you are having problems? Where did you get your V7 from? Me thinks it's back to Vista for you and keep away from Bit torrents ....

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So, I just finished installing my windows 7 32-bit yesterday and I had installed all the drivers and everything. Everything was fine until I ran FIFA 10 on my PC today. The game ran well, but as soon as I closed it, my desktop background became black. The strange thing about it is that there's always a glimpse of the current set wallpaper once I click on the instant desktop button on the bottom-right corner of the screen but as soon as I reach the desktop, it again shows a black wallpaper. Tried solutions like changing the value through Regedit and also went tried deleting the trans-colored file and stuff, but the problem's unusual. Please help me out, do I need to reinstall my NVIDIA VGA driver or something else should be done?
Help will be appreciated.

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I used to be able to do this in Windows 7. Basically if my desktop photo doesn't fill the screen, there's a color that fills the rest of it. I can't see anywhere to change this color to just black. I can change the whole screen to grey, or have my image cover the entire desktop, but I'd like to just have an image in the middle, and the rest of the desktop black around it. Can anyone help? I apologize if this is an easy fix and I'm just missing it.

A:How to fill my desktop wallpaper background with black?

How do you make it black - or any solid colour? In Settings:
And from these examples, this gives you a small picture in the middle:

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Ok I was sent here from another forum for some help!

My laptop at work was attacked by some serious Spyware & Trojans last week (had no 'anti' anything...or even a firewall). Anyway, my boss bought Spy Sweeper w/Anti Virus at Best Buy and it found a TON of stuff which I deleted.

Since the initial "attack" haha the desktop has been a solid black color. My picture is gone. If I go to a picture & right click it and do 'save as background' nothing happens.

If I right click my desktop > properties > desktop it won't let me select one of those pre loaded pictures either. I can't even click in that 'background' box.

***?? So confused here. Is there still spyware on this laptop? Or did it corrupt something? Or am I hopefully just having a blonde moment and missing something very simply & obvious (I hope!!).

Thanks for your help!!!!

A:Solid Black desktop background...after Spyware???

Hi and welcome to TSF.

Sounds like you are still infected. It's unlikely that SS would have cleaned out everything.

Start here and follow the instructions.


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I am using a Toshiba Satellite Pro L450 with Intel Core Duo 2.0 Ghz, 2 GB ram, 32 bit O/S Windows 7 Home Professional, service pack 1.
My desktop background has turned black and won't show the wallpaper I selected from Personalized option.  I have also noticed that on the selection window the icons or thumbnails does not show any image for the themes.  whether they are the default
themes, Installed themes or Customized themes.
When clicking Desktop background the window where you select the images does not show any preview.  Instead, it shows grayed boxes with check marks on the upper left corner of the boxes.   I cleared all check marks and a blank window appears.  If
I move the cursor inside the window grayed boxes appear and a text box is shown with the image info. I right clicked and selected preview and this opened the Windows photo viewer and showed the image. but when selected it will either not change the image shown
on the personalized window or select a different image.
But even if an image is selected it still doesn't change my wallpaper.
I have gone through a lot of blogs and even at YouTube and tried so many solutions suggested but it still failed.  Some of the options I tried are as follows:
Update the wallpaper in HKEY_CURRENT_USER\Control Panel\Desktop by typing the full path of the image
Modify Ease of access/Make the computer easier to see/deselect last 2 options pertaining to background and animation.  I even s... Read more

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Dear friends,

while using remote desktop connection between windows 7 machines, black background appearing on accessed machine. Any one give idea to solve this problem.

Lingaprakash R

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I think it was before the windows 10 update when it started but my wallpaper will completely disappear and it goes back, and if i go to hover over my taskbar to make it appear, the icons are either in the wrong place (my volume icon will be on the left
instead of right and my start icon will disappear) or gone. Also on my taskbar, if I have any programs running with their shortcut pinned to my taskbar, the blue line indicating that the program is running will not show up. In order to get everything back
to normal, I have to ctrl+alt+del and restart it. Any way to fix this?

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please help
let me know what info you need
thanks so much!

A:"windows explorer has stopped working" black background no desktop!!!!

windows vista 32bit

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i'm using vista 32bit
i tried sfc /scannow as administrator but it came back with:
"windows resource protection found corrupt files but was unable to fix some of them
details are included in the cbs.log ......"
Please HELLLPPPP!! its very frusturating.

A:"windows explorer has stopped working" black background no desktop!!!!

Try running chdsk /r if you have not already done so.

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I have created a VM with Windows 8.1 64 bit ISO. After the VM created at some times, File explorer and Internet Explorer links in the task bar is broken and the desktop background has became black. And no Videos, Pictures or other libraries working. 

As soon as the OS installed, I automated a bat file which would do the following things.
* Disable UAC Policy
* Disable IPv6 by changing the registry.
* Delete local Admin account by logging into domain Administrator account(In AutoUnattend, I will do a auto login command, which do a auto login with domain administrator and run a bat file which will do these steps)
* Determine OS version (This to identify whether the installed OS version is higher than Windows 7.  If it is higher than Windows 7, I will invoke a auto installation of our party software)
Now, Could you please let me know why the libraries are not functioning properly and what is the reason behind broken links? I am confident that it is not happening due to the batch file or is it so?
Also, I have checked the Ease of Access Center under Control Panel.  Remove Background images check box is not selected.
Thanks, Please let me know this as soon as possible.

Sukumar PK

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I like my Desktop to be white with clean and legible black font.....but Win7 wouldn't let me do that. So here's how I made it do it:

Note: I think I started out this process with the High Contrast #1 background theme loaded?.so maybe you should also start out with that theme before following the instructions below.

1. Type ?visual effects? into the search bar (upper right of screen) at the Control Panel.
1a. On the page which appears, click on the link to ?Adjust the Appearance and Performance of Windows.? Towards the bottom of the dropdown list on this page, UNCHECK ?Use drop shadows for icon labels on the desktop?

2. Take any existing Windows theme (located at: ?C:/Windows/Web/Wallpaper?) and save it (use SAVE AS) to some other place on your computer with a different name. Make sure you save it as a .JPG pic. I renamed mine ?img100.jpg? (since all other pre-installed theme pics have some other similar name with a value less than ?100?).

3. Using Photoshop (what I used) or Windows Paint or some other similar graphics editing program, open the file you SAVED AS in Step 2.
3a. Using crop (or some other method) delete all of the image from the theme so that all you have is just a plain white background picture. Depending on your graphics editor, you may be able to clear the entire picture by doing Ctrl+A (select all) and then hitting your Delete key.
3b. Save the all-white background theme you just made to ?C:/Windows/Web/Wallpaper?.

4. In the... Read more

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Tried smitfraudfix, ad-aware, Spybot, Bit Defender,Mcafee Stinger, etc. Any help would be greatly appreciated! Thank you!Logfile of Trend Micro HijackThis v2.0.2Scan saved at 1:14:57 AM, on 9/24/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\AOL\ACS\AOLAcsd.exeC:\Program Files\Common Files\AOL\TopSpeed\2.0\aoltsmon.exeC:\Program Files\Common Files\AOL\1133672508\ee\services\sscFirewallPlugin\ver1_10_3_1\aolavupd.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\WINDOWS\system32\svchost.exeC:\WINDOWS\wanmpsvc.exeC:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WLService.exeC:\Program Files\Linksys Wireless-G USB Wireless Network Monitor\WUSB54Gv4.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\nusrmgr.exeC:\WINDOWS\system32�... Read more

A:"warning! Spyware Threat Has Been Detected" - Red Wording On Black Desktop Background

Welcome to the BleepingComputer HijackThis Logs and Analysis forum djemens My name is Richie and i'll be helping you to fix your problems.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.*NOTE*If you have previously downloaded ComboFix,please delete that version and download it again ... Read more

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I went to best buy and bought an external hard drive and I moved all my Documents folders, desktop files, music pic etc... to the External Hard drive " J " then I transfered everything back to the " C " drive and disconnected the External Hard drive and returned it to the store. Next time I rebooted my PC. I got the following message
Location Not Available

J:\ Desktop refers to a location that is not available. It could be on a hard drive on this computer or on a network.
Check to make sure the disk is properly Inserted.
Please help!!


Alex Z

[email protected]

A:Location is Not Available - Desktop Error Message

Why did you return it to the store?

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Does anyone know how to clear out deleted Windows Store apps from the computer? When you go into the Windows Store and right click and choose 'your apps' the selection 'apps not istalled on this pc' still shows apps that I have deleted. I only installed on one device (unless they auto-install to the xbox360 also?). I cannot see how to clear out previously deleted apps. See attached pic to see what I am talking about.


A:Clear Deleted Store Apps (ie apps not istalled on this pc)

hope its not too soon to rebump...not critical but I want to figure this out...thx!

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I've searched for and read many threads on forums about these two issues separately but never together, and I've whittled it down to the EXACT issue.

With my motherboard (asrock n68c-gs) i need to install the windows 7 VIA audio drivers. After doing so, the "No audio output device is installed" error disappears and I can access the volume icon. Upon reboot though, once I login I get the "C:\...Desktop refers to a location that is unavailable" error. Now this error ONLY occurs when I install an audio driver that fixes the audio output device error. It also hapened when I installed the realtek 3d blah blah driver, which also fixed the error, but not when I installed the realtek HD audio driver, which didn't fix the problem. The problem IS the correct driver installation, which has to be the most retarded issue I've experienced in the last decade.

Does anyone know how to fix this? I've had to use a restore point every time just to get the desktop back. I've tried solutions such as looking in the location where it says the desktop is unavailable, and also checked regedit User Shell Folders. The registry entries pointed to C:\Users\(my profile)\. Checking it now it gives a variable %USERPROFILE%. Is the fact that it wasn't written using the variable the problem? Thought I'd ask before I change anything. If not, any of solutions?

Thanks in advance.

A:Installing Audio Drivers Causes Desktop Location Error

Are you using the driver supplied by ASRock? If not, give that a try and see what happens.

Also, if you uninstall first, restart the PC before installing the ASRock driver.

I didn't look at the ASRock site for proper driver but I don't think VIA and RealTek are both compatible. Either you have RealTek or VIA but not both(?)

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Hey everyone, this is my first post.

I recently got a windows 8 asus laptop, with 15.6 inch screen. I have a folder of pictures that Ive taken in the past, but when I try to set one as either a desktop background or lock screen, it zooms all the way in on a part of the picture ruining it. how can I prevent this? when i press set as desktop background, I want to have that same image set. not a zoomed in version of it. Thanks everyone
(not sure if this is the right place for this post. If not, my apologies)

A:Desktop background zooming error

Hello Llane, and welcome to Eight Forums.

What is your screen resolution, and what are the dimensions of the picture? Using an image that is the same size as your screen resolution, or same aspect ratio, will give you the best results.

For your desktop background, you might also see if testing the image with the different fill, fit, etc.... picture positions at step 11 in the tutorial below to see which one it may look best with.
Microsoft Office Enterprise 2007
Hope this helps for now,

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Ok here's the case:

My older brother brought this laptop and lend it to his friend, then they set an ugly wallpaper. After that when I received my laptop, I saw the ugly wallpaper. I tried to change the wallpaper but there's an error "This image can't be set as a wallpaper. An internal error occured." I tried to scan using sfc /scannow but it failed. There was an error msg in the CBS.LOG and this is it.


2011-06-22 21:42:57, Info CSI 0000006c [SR] Verify complete
2011-06-22 21:42:58, Info CSI 0000006d [SR] Verifying 100 (0x00000064) components
2011-06-22 21:42:58, Info CSI 0000006e [SR] Beginning Verify and Repair transaction
2011-06-22 21:43:02, Info CSI 0000006f [SR] Cannot repair member file [l:30{15}]"winload.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot be checked
2011-06-22 21:43:02, Info CSI 00000070 [SR] Cannot repair member file [l:34{17}]"winresume.exe.mui" of Microsoft-Windows-BootEnvironment-OS-Loader.Resources, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture = [l:10{5}]"en-US", VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, file cannot b... Read more

A:Desktop background picture error


Do you have an anti-virus product installed? Has it flagged any suspicious activity since this wallpaper was installed?

Please download the portable version of SAS to a USB drive. Scan your PC with this tool and post back here what it finds.



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Hi all,

Can anybody please help me with this one. I see a lot of computers lately with the same type of malware infection. I am able to remove the infection with Kaspersky Virus Removal Tool, Hitman Pro and MBAM; however, the changes do not revert back. All computers are either Windows Vista or Windows 7. All of the computers have the following symptoms before and after the clean-up: Black background screen which cannot be changed via Personalize option, hidden desktop and user files, hidden or white quick launch icons, disabled system restore.

Is this a new type of infection? I haven't seen this type of infection before. Is there a good solution guide for removing this malware and reverting back the changes?

A:Malware Signs: Black Background - Hidden Desktop Icons - Hidden User Files

I had this infection yesterday. I used the procedure for "Windows XP Recovery" removal, which first requires the use of a program called rkill, before using Malwarer Bytes. This sounds exactly like what happened to me. Look on this site for Windows XP Recovery removal for the link to rkill and this will probably work for you.

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Hello --

I am receiving a Microsoft Visual C++ Runtime Error when starting several programs, especially the one I need the most, Ivona Reader. I have attached the screen capture of the error, so that you may view the exact details.

Also, when I attempt to start Adobe Acrobat XI (not Adobe Reader), nothing happens -- the application does not launch.

I am working almost exclusively in the 'Desktop Mode' with Windows 8.1. Is there any way to just re-install the Microsoft Visual C++ Runtime Library?

Please let me know. I appreciate your kind consideration of my issue. I will look forward to and await your reply.

Best regards,


A:Microsoft Visual C++ Runtime Error Launching Desktop Apps

Welcome to the Forums.

If you search the forums for the terms
runtime terminate

you'll find several threads.

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As the post title suggests, I am having trouble with the modern apps and connectivity. It feels like half my computer will connect to the internet, and the other half won't. Desktop apps like Chrome, Steam, Outlook, iTunes etc. all connect to the internet fine, but any of the Windows apps like Xbox, Store and (most frustratingly) Settings will not connect.

In my network and sharing centre in the control panel it says 'You are not connected to any networks' - but in the system tray, and in the settings app it shows me as connected to my home wi-fi. I am on a desktop, and using a USB wireless adapter. I don't think the adapter is the problem as I have tried it on another desktop in our house on Windows 10 and it worked fine. Curiously also, when I click 'Adapter settings' in the control panel, it shows the wifi connection.

I've tried updating the drivers for the wireless adapter, both through the Windows update and adapter website but to no avail (and as I mentioned, it seems the adapter works fine elsewhere). I've updated manually to the latest Windows 10 Pro build, i've done a DNS flush, I've tried disabling firewalls and anti-virus, I've tried disabling startup apps, I've done a clean install of Windows 10 and still am unable to fix the issue.

If anyone has any ideas that might help that would be great. I'm happy to provide any more information if people need it.

Thanks very much.

A:Modern apps not connecting to internet, desktop apps work fine.

Is your DNS client service running on your system .

To resolve this problem, follow these steps:
Click Start, click Run, type services.msc, and then click OK.In the list of services, click DNS Client.Make sure that the Status column displays Started and that the Startup Type column displays Automatic.If the service is not set to Started or if the startup type for the DNS Client service is not set to Automatic, follow these steps:
Right-click DNS Client, and then click Properties.In the DNS Client Properties dialog box, click the General tab, and then click Automatic in the Startup type list.Click Start, click Apply, and then click OK.

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I just changed my screen refresh rate from 60 to 75 hertz and suddenly my desktop background image is just blue... it says that 'picture 2' is the background still in the appearance settings, but is there any way to find where on the hard drive the image is? I can't find it anywhere.. there's nothing called picture 2 anyway.. but it's weird the image does show up just as i'm logging off.. very confused!

A:how to find location of background image on HD

You do not state your operating system but in either W2K or XP when you select a picture by right clicking the desktop and selecting desktop background the list of available pictures shown are those that are .bmp files in the C:/Windows folder.

What was the original picture you had installed and where was it stored? Also remember that you can choose, or browse to, another picture of your choosing but if that picture is either deleted or moved, or the name is changed, it will not be found by windows and you will get that blank blue background.

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I have a new HP Gaming laptop running Windows 10 which has a separate flash drive (labelled as Drive C) and the main hard drive labelled as Drive D. Windows and all pre-installed programmes are loaded on the Flash drive, but this is already running out of space so I would like to save future programmes and apps to the Hard Drive (D).  In Settings>System>Storage> I only get the option to change save location for Documents, Music, Pictures etc, but the location for saving New Apps is greyed out and set to C (Flash drive) by default. How can I change this please and keep main windows boot programme on the Flash drive which works really well for a fast PC start up. Thanks 

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I have been trying unsuccessfully to find the location of deleted emails in Outlook 2003.

Years ago, I tried a program called Safe-It to find and permanently delete my already deleted emails. It worked perfectly and my computer seemed to run faster afterward running it. I assumed that this was due to it freeing up a lot of space on the hard drive.

I would buy this program but it is about $40 per year and I don't have anything important enough in my deleted emails to warrant $40 per year. If it was $40 and would continue to run after a year, I would buy it but according to their ad, you must pay $40 or not all of the features of the program will continue to work. I do not want a crippled program so have passed on their program.

These emails must be kept in one location but if so, I cannot find it. Does anyone here know where they are stored?


A:Location of deleted emails

Outlook keeps deleted Emails in the deleted folder until you empty it or delete them from there and when (like a disk) the space becomes available. The difference is that Outlook keeps everything inside a single file (Outlook.pst by default) which it expands for new stuff, but only compresses when you tell it to. This means that after deleting and prior to compressing it might be possible to recover a 'permanently deleted' item - indeed there are utilities to do it.
Once compressed, the deleted files cannot be recovered. The compress is an option built in to Outlook - File->Data File Management-> Highlight file->Settings->Compact Now

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Hi, any help will be appreciated..
When I open my C:\WINDOWS window on My Computer, I get this weird picture of a manga-ish samurai (which I'm positive I've never intentionally downloaded) as the window background. Other folders window background are unaffected. I've tried changing Window schemes, etc but no change. My PC still works fine, everything functions (except for iTunes & quicktime, but I think its unrelated) so it's merely annoyance really, but I'm worried if it is a virus, it might spread. I've tried scanning with Ad-Aware and Avast but no virus were found. Wanted to try the online Panda scanner but took too long (I'm connecting from Indonesia)
Here's my DSS main.txt:
Deckard's System Scanner v20070807.62
Run by Admin on 2007-08-09 at 10:54:29
Computer is in Normal Mode.

-- System Restore --------------------------------------------------------------

Successfully created a Deckard's System Scanner Restore Point.

-- Last 5 Restore Point(s) --
27: 2007-08-09 03:54:35 UTC - RP28 - Deckard's System Scanner Restore Point
26: 2007-08-09 02:58:43 UTC - RP27 - Installed Nokia Multimedia Factory
25: 2007-08-09 02:54:41 UTC - RP26 - Installed Nokia PC Suite
24: 2007-08-09 02:43:19 UTC - RP25 - Installed iTunes
23: 2007-08-09 02:42:05 UTC - RP24 - Removed Apple Mobile Device Support

-- First Restore Point --
1: 2007-07-23 06:05:47 UTC - RP2 - System Checkpoint

... Read more

A:Possible virus -- changed windows background (not desktop background)


Please copy this page to Notepad and save to your desktop for reference as you will not have any browsers open while you are carrying out portions of these instructions.

It's IMPORTANT to carry out the instructions in the sequence listed below.


Download SDFix and save it to your Desktop. Double click SDFix.exe and it will extract the files to %systemdrive% -(Drive that contains the Windows Directory, typically C:\SDFix)


Download Combofix and save it to your desktop.

**Note: It is important that it is saved directly to your desktop**


Close any open browsers.


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts. When finished, it will produce a report for you.
I'll need the C:\ComboFix.txt in your next reply.

Do not mouseclick combofix's window while it's running. That may cause it to stall


Please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, ... Read more

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Hi all,
I'm new to this site, and not too knowledgable, but I'm sure some one out there can help.
I run windows XP, and currently my desktop is showing an image that has come from a website I set up hosted by Webs.com. This is over riding my preferred background, which I can still see the edges of behind my Internet Explorer home page.
I must say that the website has been trouble free and extremely easy to operate since I started it over two years ago, but recently I found that I couldn't upload images properly. The images would upload but were far too large for the page, and I could not resize them as I had in the past. I intend to go through the Webs support to sort this out, but my concern now is that the images I had on my pages have disappeared, and been replaced with the message" Oops, Image not found. Webs provides your image hosting  www.webs.com. This is what shows on my screen when I close all tabs
Somehow, in my attempts to upload and resize my images I have caused this.
Everyone I have asked about this is baffled. Help please!

A:Desktop background - image overwriting preferred background

i don't know...but I suggest contacting your current web host for assistance.
I see several reports of this happening but no solution per se.

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i used windows home premium 64bit, when i change my desktop background, after few minutes, it'll return to the previous desktop background. can anyone help me?

A:desktop background return to previous background after changed it.

Hello Nirzan and welcome to Seven Forums.

Make sure you're following the steps in Option Two of this article, particularly Step 7, "save changes".

Desktop Background - Change

If the problem still isn't fixed, your computer may have damaged or corrupt system files. Sometimes files get damaged because of malware so run a full scan using your preferred anti-virus suite. Since no anti-virus is 100% effective 100% of the time, it's always a good idea to run some additional on-demand scans. These are free and recommended. The more scans you run (one at a time!) the greater the probability your computer is not infected.


ESET Online Scanner



If your computer comes back clean I'd next run a system file checker scan from an elevated command prompt (option two.) If problems are found, run the scan 3 times and reboot your computer after each scan.

SFC /SCANNOW Command - System File Checker

Please post back if anything helped or not.

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I've opened the file locations for various start menu shortcuts and moved or deleted them. For some this works fine and gives me a start menu that makes sense, e.g. putting all the apps to do with graphics in a graphics category, all the uninstall links in an uninstall category and so on.


But in Win 8.1 even allowing for their being two locations , i.e.
C:\ProgramData\Microsoft\Windows\Start Menu\Programs
C:\Users\USERNAME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs
some of these links don't show and others still show in the apps list in their original locations.
For example of a list of about 20 links in the uninstall category I created only three show in the apps menu - but they are all in the same folder.
So there has to be more to it than just editing the two locations above.
What am I missing?
I'd really like help with this. I don't want an apps list that is messy and random - I want one that is organised and logical.
My graphics programmes all listed under a graphics category.
My office programmes under office and so on.
I'd rather that than the dratted thing being rendered useless with all the items full of programme specific links, often to a folder filled with junk links. it's that which made the old Win 7 start menu such a pain - endless entries installing themselves with the name of the programme, some like Flash that you don't ever launch manually anyway- but at a least that... Read more

A:start menu apps shortcuts not showing change of location

I really would like to know what is going on here, please.
The fact that some uninstall links appear in the category and some in the same folder do not is really maddening.

Only four links show in the category folder here;


But look how many are in that actual folder;


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