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External Hard drive goes to sleep and doesn't wake up

Q: External Hard drive goes to sleep and doesn't wake up

I have a External Seagate 2 Tb hard drive that after a while, will disconnect and I can't wake it by trying to access the drive in Explorer. I tried rebooting my computer but it doesn't show up anymore. The only solution it seems is to disconnect the drive and plug it back in.

Any advices?

I am on Windows 10

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RELEVANCY SCORE 200
Preferred Solution: External Hard drive goes to sleep and doesn't wake up

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RELEVANCY SCORE 98.8

If I'm running utorrent when I put my W7 pc to sleep, after it wakes my external hardrive will become completely unresponsive. Usb hardrive at this point will not eject properly so I have to either unplug it unsafely or reboot PC to regain control of drive. If I remember to shut off Utorrent before I put PC to sleep, PC will wake fine with ex. hardrive working fine. Anyone know a fix for this so I can avoid having to turn Utorrent off first before I put my PC to sleep?

A:External hard drive unresponsive when wake from sleep

  
Quote: Originally Posted by leif


If I'm running utorrent when I put my W7 pc to sleep, after it wakes my external hardrive will become completely unresponsive. Usb hardrive at this point will not eject properly so I have to either unplug it unsafely or reboot PC to regain control of drive. If I remember to shut off Utorrent before I put PC to sleep, PC will wake fine with ex. hardrive working fine. Anyone know a fix for this so I can avoid having to turn Utorrent off first before I put my PC to sleep?


If you put your machine to sleep, then all programs are suspended, so there is absolutely no point in leaving them "running". Most especially not if this causes errors on waking.

Regards....Mike Connor

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RELEVANCY SCORE 78.4

When I restart my computer after it has been hibernating (usually overnight as it's left on 24/7), it goes to the welcome screen and just hangs. The HD light is inactive making me believe that the HD is not waking up and causing this problem.

Any ideas anyone ?

A:Hard drive doesn't wake up after hibernation

hi and welcome how long has this been occurring? have you ran a disc check, defrag lately see the pics.

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RELEVANCY SCORE 73.6

I set the hard drive to stop spinning after 4 hours of idle activity but it doesn't ever go to sleep. If I set the time interval to < 1 hour like 45 min then it will go to sleep.

I'm not talking about the computer going to sleep/hibernating, I mean the spinning of the hard drive.

A:Hard drive doesn't go to sleep

Sing it a lullaby.

Could you please fill out your System Specs?
System Info - See Your System Specs

Also, what are you using to set the sleep option?

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RELEVANCY SCORE 72

Running a self built system that was working nicely for over a year,now when I put it in sleep mode it won't wake up without pushing the power button and then sometimes I have to switch the power off on the back of the system and let it sit for a minute before it will restart. Running Windows 7 Ultimate
 

A:Sleep doesn't wake up like it used to

Did you install SP1? Have you checked for driver updates for chipset and video? What else is supposed to wake the computer? Mouse? Keyboard? Check Power Management settings for those devices in Device Manager.
 

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RELEVANCY SCORE 72

Hi      I bought a new p51 last week and am experiencing this issue from time to time. When I don't work on the laptop, I just close the lid. After some time, I see that the red led light on the lid goes blinking on slow pace - that tells me the machine has gone into sleep mode. Now, when I come back to the machine later, usually I see either the red led is still blinking or completely gone off.  I open the lid, the machine wakes up and I cannot work, I see black screen.    Problem exists on Windows 10 and Fedora 27, so this problem is related with BIOS. One more thing, this problem is not present on battery only when laptop is connected to AC adapter. BIOS: 1.20

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RELEVANCY SCORE 72

Hello,         I have been using this new machine for last 2 months and am experiencing this issue from time to time. When I don't work on the laptop, I just close the lid. After some time, I see that the red led light on the lid goes blinking on slow pace - that tells me the machine has gone into sleep mode. Now, when I come back to the machine later, usually I see either the red led is still blinking or completely gone off. I open the lid, the machine wakes up and I can start working on.       However, at times, when I come back, I see that the red led on the lid is constantly on. In those occasions, when I open the lid, the machine doesn't "wake up". I see that the greed led on the power button is constantly on - so that kind of indicates that the machine IS probably awake. But, the screen is black/empty as if its still sleeping. In these situations, I normally end up with force restarting the machine - making me to reopen all the  applications once again, if not loosing some work/data.        Is there anywya I can tweak any setting or follow any best practice - that can prevent this issue from re-ocurring?         Thank you very much in advance for your suggestions.

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RELEVANCY SCORE 71.2

Hi, I'm having problems when my laptop goes to sleep, I'm not sure what happens but when my battery is low, it goes to sleep but doesn't wake up even if I plug the charger in. The only way I can get this fix is to restart it by shutting it down through the power button.
 

A:My laptop goes to sleep and doesn't wake up

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RELEVANCY SCORE 71.2

Ok First of, I have Hp pavilion, Windows vista Ultimate, the problem that i have is at random times my monitor goes to sleep mode and never does wake up, I get frustrated over this because I have to end up pressing and holding the power button down which is unsafe for my computer. Please help!! Thank you

A:Monitor goes to sleep and doesn't wake up

Usually if the monitor goes to sleep in means that there is not a video signal.  However, if holding the power button down on the monitor? will wake it then the issue is the monitor.  If you are holding down the power button on the PC then you have another issue.  Which power button are you holding down? What model PC and operating system are you using?

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RELEVANCY SCORE 71.2

I've been having this problem for awhille -- approximately 30-50% of the time, when I put my computer in sleep mode and try waking it up, it simply doesn't wake up. I hear it turn on (fan starts running, etc.) but the screen is black (forced to hold down power button to reboot)...or it goes to the startup screen (but won't finish starting up -- have to hold down power button to reboot).

I have an HP Compaq 8710w laptop with Windows 7 Professional (32-bit).

Here is what I have done already to try to fix it:

-Updated drivers
-Tried turning off wireless before putting to sleep
-Changed power plan from "High Performance" to "Balanced".

No dice. Any other ideas?

A:Computer often doesn't wake from sleep

You can try to go to A computer that is running Windows 7 or Windows Server 2008 R2 stops responding when you put the computer in sleep mode (S3) or resume the computer from the S3 mode and download hotfix to your computer.

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RELEVANCY SCORE 71.2

A Dell Dimension E521 is set to go to sleep after a while, but when I try to use it the only way to wake-up the PC is to press and hold the POWER switch on the front to reboot.

Any ideas? I know that others had this problem. The PC is running Vista 32-bit.
 

A:PC doesn't wake-up from SLEEP MODE

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RELEVANCY SCORE 71.2

I've enabled AHCI within Vista properly and it works fine but it's just not restoring from an S3 sleep anymore, whereas it was before in IDE mode.

Are there any solutions about to this?

I'm running 32-bit vista home premium SP1 on a Gigabyte 965P-DS3 (rev 3.3)
 

A:Vista doesn't wake from S3 sleep

No ideas?
 

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RELEVANCY SCORE 71.2

Hi, I've recently been running into a problem -- I put my computer into sleep mode, and then when I press the power button to wake the computer, either the screen stays black and I have to do a forced reboot (holding down the power button), or it simply does a forced reboot automatically. This doesn't happen all the time, but I'd say probably 60% of the time that I want to wake my computer from sleep...and I haven't noticed a certain pattern of when it does and doesn't work. It has only been happening the last month or so, and has happened more often recently. I got a new battery for my laptop about a month ago, so that may have corresponded to when this problem started, I can't 100% remember.

I have an HP Compaq 8710w laptop with Windows 7 Professional (32-bit). I have updated all the drivers already (literally went through every device in Device Manager and tried finding updates for each), and the issue is still happening. What's the next step I should take? Thanks in advance!

A:Computer often doesn't wake from sleep

Is this your system?

Software & Driver Downloads HP Compaq 8710w Mobile Workstation - HP Customer Care (United States - English)

I only see Windows 2000 as a supported OS.

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RELEVANCY SCORE 71.2

Hi,
I'm using a seagate 500gb hd and it has been good until i downloaded some things onmy brther's pc. My pc doesn't even know what program to use to open the drive. This is so frustrating coz if I have to reformat...I'm screwed!
All my assignments are in there and I won't have time to rewrite them all....
And my pc doesn't show the files in my other drives either....

Please help me..
 

A:PC doesn't know my external hard drive.....

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RELEVANCY SCORE 70.4

Right, I have a Seagate 250GB external hard drive that runs through a USB port on my Windows XP laptop.

The Hard drive Runs a auto 'Sleep' Mode after about 10 - 15 mins of not being accessed manually through the OS Folders. It then has to 'Wake-up' again which is affecting the way programs, music etc are run off of it.

Ive contacted Seagate and they say there isn't a way to disable this function, but there has to be something that can keep it 'awake' all the time.

So i thought I'd ask you guys, Hope you can help me.

Thanks
 

A:My External Hard Drive Runs a Auto 'Sleep' Mode

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RELEVANCY SCORE 70.4

I am running Windows 7 Professional 64 bit and have kept up with all Updates and latest drivers. I am having a problem with a Seagate 1 TB Backup Plus External Hard Drive connected to the USB port of my Asus Sabertooth motherboard. After waking up the system after sleep, the external drive vanishes from the PC. Web searching has shown me a fix in 2009 that was supposed to be incorporated into Windows 7. It either was never done, or it was not pertinent to my situation, since it made no reference to USB connection. The problem described then was that due to the large size of this drive, it did not respond soon enough to the awakening process, and thus was never seen.

Is there a more current fix for this, especially with USB connection?

A:Problem recognizing external hard drive after sleep awakening

Hello and welcome sherwin Mate does the problem still exist if the drive is plugged into a different usb slot.

Also does this still happen with other devices other than a drive? To check just reduce the sleep time down to speed up the process of checking.

Plus mate good on you for using some specs but they need to be a little more specific ie chipset on th e motherboard or the mobo version / model.

Use Speccy to find this out Speccy - System Information - Free Download

its free and a very useful tool to keep.

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RELEVANCY SCORE 70.4

Hi all,

When I click the sleep button my computer seems to go into sleep mode successfully however when I hit a keyboard key or wiggle the mouse to wake it the tower fans & motherboard lights switch on but there is no picture or sound from my monitor. I have to hit the reset button which does a dirty reboot before I can get back to the desktop.

I'm fed up of having to do a full shutdown/restart of my computer everytime I go away to do something!

Please find my computer details here: removed due to sensitive info.

If you need any other information, please ask.

Thanks in advance,




Joe

A:Sleep Mode Doesn't Wake Up Properly...

Hi please do 2 things first remove the dropbox link (I will do that)as you have posted sensitive info ie serial number you can repost with that removed,the other is check your power settings

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RELEVANCY SCORE 70.4

Hello, I'm the owner of an EliteBook 8560p running under Windows 7 Professional 64 bits Edition. I started the installation from scratch with a driver-empty Windows. I've downloaded the drivers separately on the HP Support Website. Everything is running fine but when I put my computer to sleep (normal stand-by mode) I am unable to wake it up from the keyboard keys or trackpad buttons. The only way I can wake it up is by pressing the Power Button. Then it wakes up normally and I go back to the Windows 7 login screen. Is it possible to wake up this computer by pressing a key instead of the power button ? I don't want to press it too often.For example on my old Acer Aspire 5315, pressing a key wakes up the computer instantly.Also, I have no "Allow this device to wake up computer" option in my Device Manager.I can't find this option in the BIOS neither.Can you wake your HP Notebook computer by pressing the keyboard ? Is there a way to do that on EliteBooks ? Thanks and sorry for my mistakes, English is not my mother language.

A:Keyboard doesn't wake up computer from sleep

If you have an external display, it will stop the computer from waking. Disconnect display port cable and try again.Also, check your drivers so that Power Mgmt. allows mouse or keyboard to wake system. I have found these issues effect my HP 8460P as well as HP 2540P. Also, make sure that the BIOS allows USB to wake system.

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RELEVANCY SCORE 70.4

When bringing the W541 out of sleep while docked, the internal monitor and external monitor do not turn on. I believe the PC itself wakes from sleep, but I can't see anything. I have to do a hard reboot. I have the latest display driver as recommended by the Lenovo update utility. I downloaded the latest firmware for the docking station (UltraDock), but when running the executable it does nothing. No window presents itself. Any ideas? 

A:W541 Doesn't Wake From Sleep While Docked

I should note it's related to this thread I posted last year. When running the firmware update exe for the dock, it's crashing and creating a dmp file.  https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/Special_Interest_Utilities/highligh...

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RELEVANCY SCORE 70.4

Hello,

It has recently started that while i am playing games like Mass Effect 2 and League of Legends after 15 or so minutes of playing the screen goes black, displays that it is going to sleep, and then stops responding. To fix this i have to restart my computer completely.I am running windows seven. I have run malware and virus scans of my computer and nothing has come up, so i'm not sure where to go from here.
Thanks.
 

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RELEVANCY SCORE 70.4

Came across my first major problem. When I try to go into sleep mode (either through the Start menu or pressing the power button), the hard drive light blinks for a second then the screen goes black. BUT... my power light stays on (should be blinking) and pressing it again, the mouse button... nor any key press on the keyboard will wake it up. I had to hard shutdown (holding the power key down for like 5 seconds) for the light go off and had to keep rebooting from scratch.

That's a major pain since waking up out of sleep mode is normally much faster and convenient. To make things worse.... it seems like 10 takes longer to boot up from scratch than 8.1 did. I've yet to see if SHUTDOWN works properly or not. Not a happy camper on the sleep mode issue. It worked under 8.1 just fine. Anybody else?!?

EDIT: Shutdown goes through a longer process, but ends the same as sleep does...... The power light stays on.

I'm using an HP Envy w/ i7-4510u CPU / 8GB RAM / 4GB Nvidia GTX 850M / 1TB drive

EDIT#2: Now SLEEP and SHUTDOWN appear to be working properly and Windows 10's boot up times are as fast or faster than 8.1 now. It's like a car and trying to clear out the lines of bad fuel before it runs right. Just some weird hiccups.

EDIT#3.... Now it's doing it again!

A:Sleep Mode doesn't work right nor does it wake up.

Identical issues here. Also an HP Envy. Also sleep/hibernate works sometimes and not others.

This will be a deal breaker for me if I can't turn off my computer and turn it back on with my status still intact. I'll (gulp) be forced to return to 8.1

Will post here if I figure out a solution

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RELEVANCY SCORE 70.4

Hi, I recently purchased a Thinkpad X1 Yoga, shipped on May 16, 2016.  I have an issue:     When I use the left side USB port (the one on the side of the power charging port) to charge my old Ipod and the laptop goes to sleep. The laptop does not wake up when opening the lid or pressing on the power button. However, as soon as I disconnect my Ipod from the USB port. The laptop immediately wakes up but unable to login using the fingerprint reader. Specific steps to reproduce: 1) Plug x1 yoga power cord to the laptop 2) Plug Ipod to the left side USB port. Make sure Ipod has no earphones plugged in. 3) Put the laptop in sleep mode 4) Close the lid of the laptop 5) Wait until iPod is no longer being charged by the laptop (a few seconds after the laptop goes to sleep) 6) Wait until iPod automically turns off on its own (it takes 15 to 30 mins, not sure exactly how much time.) 7) Open the laptop lid and notice that the laptop is not waking up. 8) Press on the "power" button on the right side of the X1 Yoga. Notice that the laptop does not wake up. 9) Remove the iPod from the USB port on the left side of the X1 Yoga.        Notice that the laptop is now able to wake up.        Also notice that the finger print reader is not responding. Cannot login using the fingerprint reader. Seems like a driver issue. Lenovo please confirm! ThanksWilly

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RELEVANCY SCORE 70.4

My Yoga 500 ISK would sometimes not wake up from sleep.I mean, I can see the computer is working, I can hear it, but the screen is black and unresponsive. What happens is that I either leave it on and it goes to sleep on its own within 15 mins, or put it to sleep via start>power>sleep - it doesn't matter. Sometimes I press the power button and it wakes up fine, but sometime I get the black screen. My computer is up to date on the latest BIOS update (from today), Both Intel and nVidia graphics drivers are up to date, and in my power settings, my hard drive is set to not turn off ever. Does anyone know a solution to this problem??

A:Yoga 500 ISK Doesn't wake up from sleep properly -...

Hi there, I own the same model and I believe I have the same issue. Also I find booting up to be painfully slow. It gives me so much Apple Mac envy. I am almost certain the issue is with regard to the HDD itself, the WDC WD10S21X-24R1BT0-SSHD-8GB. It is used in many of the new-ish lenovo laptops including the Y50 touchscreen gaming computer. Many customers have complained about the SSHD, google that long model and you'll see loads of complaints on forums. I intend to open up my Yoga 500 ISK and replace the SSHD with what should be in there - an SSD. I shall let you know how I get on! Harry

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RELEVANCY SCORE 70.4

I have a HP Notebook Laptop connected to an external display with a unifying wireless device - the Logitech K400 Plus Keyboard. I put the laptop to sleep to save battery power. Now here's the problem; I'll have to physically open the screen door just to get it to wake and its something I do not want to do every time. HP parts are expensive. -_- Its a new laptop but still...they do NOT last. I have the same issue when the batteries goes dead and it goes into hibernation mode. I'd have to open the screen door to press the power switch. Thanks.

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RELEVANCY SCORE 70.4

I am using a brand new Lenovo P51 with 64-bit Windows 10 with a NVIDIA Quadro M1200 video card along with an external monitor (ASUS VS228H-P) connected through HDMI. When my computer goes to sleep, my second monitor turns off. When I wake up the laptop, but 2nd monitor is no longer recognized by the machine and I am unable to use the display. I have tried a number of solutions already:1) I have tried selecting "extend display" under F72) I have tried using the detect display button in System/Display Settings3) I have updated my drivers for both display adapaters (intel graphics 630, and NVIDIA Quadro M1200)4) I have turned the monitor on and off,5) I have cycled through the input options on the monitor while it is on6) I have plugged and unplugged the HDMI cable The only solution to reconnect the monitor I have found is to reboot the computer which is impractical for me while I am using the machine (I am running programs over multiple days and rebooting is not impossible). It is also impractical to turn off sleep mode on the machine - the whole point of having sleep mode is to save my screen and reduce power usage. I also use sleep mode for security - I want my laptop to lock so that someone can't just pick it up any time and use it. I also read somewhere that someone was able to turn off and then turn on the display adapters to reconnect - but this is a ridiculous fix I won't repeat over and over again. Outside of these solutions, has anyone found a way to make Win... Read more

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RELEVANCY SCORE 70.4

Hello guys,

I have a problem. Whenever i plug in my external hard drive (1TB Maxtor) in my pc, it doesn't show up. It has always been working, but since i've installed Windows 7 yesterday it doesn't work anymore. So it HAS to be something to do with Windows 7.

Anyone knows any solution? Please help me, because all my documents are stored on this external hard drive and i need them on this pc.

Thanks,
Pim

EDIT:
It does show up in disk manager (don't know how it's called in english, i use dutch windows 7) and it even shows the model and brand name of the drive. So i am wondering why it won't show up in explorer?

A:External Hard drive doesn't show up!

Welcome aboard. Did you try with a diff USB port?

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RELEVANCY SCORE 70.4

I don't know if this is the right forum for my problem.
I had a new desktop pc built about six months ago and it seemed fine except for one thing. The Seagate external hard drive had stopped backing up despite being set to continuous. It had worked perfectly on my laptop which the desktop pc replaced. Not knowing what I was doing I not only uninstalled Seagate but formatted it too resulting in the loss of everything.
So I bought a Western Digital My Passport external drive, plugged it in and it backed up. Since then, though set to continuous back up, it just doesn't do it. Nor does Dropbox. Data files are just not being updated though WD and Dropbox say they are up to date. Manual updating works. I feel sure the problem is not with the external drives but with the Microsoft system, that there is a box somewhere that needs changing. Can anybody give me any clues please? If I'd wanted to do a manual update every day I'd have stuck with a USB stick.
My system is a 64 bit Win7 and I have plenty of memory. I run Firefox, Bit Defender (I recently changed from AVG) and Malware Bytes.
Any help would be appreciated.
 

A:New pc doesn't accept external hard drive

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RELEVANCY SCORE 70.4

hi everyone

i am running windows xp 64 bit and my pc wont detect my usb hard drive and flash drives i can see it listed in computer management and in safely remove hardware but it wont show up in my computer i have tried updating the device with no luck and there is a yellow mark in device manager

A:win xp 64 bit doesn't recongnize usb external hard drive

hi, goto device manager and uninstall all usb's, take everything out of the usb ports reboot twice then try it.

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RELEVANCY SCORE 70.4

the hard drive works, just not the pack.
My usb ports are good, I tested them with my jump drive, it is getting power (leds are lit), but windows isn't recognizing it.
I have XP Pro.

Any ideas?
 

A:External Hard Drive doesn't work

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RELEVANCY SCORE 70.4

I have a Seagate External Hard drive, Desk Goflex 3 TB.
I'm using it for sevral mounth in windows 7 and it's working fine.

Now, I bought a new latop using windows 7 as well, and it's not recognizing my hard drive.
The hard drive doesn't appear in the Disk Management at all.
The computer does recognize other USB devices (disk-on-keys, mouse).

I've read some old messeges but no one fits...

A:external hard drive doesn't show up on pc

Hi Yanchu,

Welcome aboard.

Try this.Plug in and turn on the external USB hard drive
Right mouse click on My Computer
Left click on Manage
Left click on Device Manager
Expand the USB list
Find the USB device for your USB Hard Drive
Right mouse click - Uninstall
Turn off the external USB hard drive
Turn on the external USB hard drive and let it find and install the driver
Does it work now?

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RELEVANCY SCORE 70.4

Hello,

I have an old Maxtor OneTouch external hard drive. 120gb. It's a FAT32 file system and was installed on my old Windows98SE PC.

The problem is that the external hard drive isn't read by any other computers. I've tried it on multiple laptops, and other PCs to no avail. I'm not sure if this has to do with the operating system?

It works perfectly fine on the old Windows98SE. I want to get the data off of it, but none of my new external hard drives are read by my old Win98SE system either without problems/CDs/etc.

Was just wondering if anyone could help?

Thanks much!
--Mike
 

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RELEVANCY SCORE 70.4

Hello,

I have an external hard drive form my old computer that had an operating system on it (Windows XP to be precise) and it has data. I'm trying to retrieve the data on that drive through a USB 2.0 external hard drive case.

Windows 7 is telling me it needs to be formatted, which is nonsense. What's going on?

Thank you so much
JB

A:External hard drive needs to be formatted? No it doesn't!

What happens if you plug it into different computer?

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RELEVANCY SCORE 69.6

Hi! I have a brand new X1 Carbon Gen3 i7 running on Windows 10 64 bit, the issue is that when it goes into deep sleep mode I am not able to wake up the unit by any mean, neither by pressing a key nor by pressing the power button. I am forced to reboot the unit by holding the power button.  I saw some similar issue in a T440 thread, but no solution was foundhttps://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T440-Doesn-t-Wake-from-Deep-Sleep/td-p/1... Your help is highly apreciated! Cheers Enzo 

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RELEVANCY SCORE 69.6

Hello,I have a lenovo y700 on Windows 10 and when I put my laptop to sleep, I am able to turn it back on. But sometimes the screen stays black and the keyboard lights are on. Such that the computer did start up but the screen doesn't want to.The only way I am able to fix this is buy putting the computer to sleep multiple times and then wake it up back again and after once or twice it starts to work. The solution (fool-proof) is to hold the power button to shut it down and then start it up again.I bought this laptop a week ago and (yes) I updated all my drivers(including NVIDA GPU) and windows updates. I also don't have that many background apps running.Here are my specs:Lenovo Ideapad Y700-15 Laptop - 80NV005FUS Processor - 6th Generation Intel Core i7-6700HQ (2.60GHz 1600MHz 6MB)Operating System - Windows 10 Home 64Memory - 16.0GB PC4-17000 DDR4 2133 MHzGraphics Card - NVIDIA GeForce GTX 960M 4GBHard Drive - 1TB 5400 RPM+128GB SSDThanks for your time, cheersBouga











Solved!
Go to Solution.

A:Lenovo y700 screen doesn't wake up from sleep

Hi bouga ,
 
 
Welcome to the Community Forums. 
 
Checking on the support site for   Notebook IP Y700-15ISK I7 , seems no BIOS update needed for this model. 
Typically even on Win Vista and Windows 7 that issue with sleep has been related to hybrid features. 
 
Method 1 : You may try to disable it using the cmd elevated for the command  powercfg -h off . 
Check on this video link for the guide steps 
 
Method 2 : Setting Power option to High Performance instead of conservation mode . then manualy setting sleep on the start icon 
 
Continue to apply neccessary updates that may correct this issue but for the time being , you can use Method 2 as alternate solution if method 1 fail to correct it. 
 
Hope this helps. 
 
 
Regards

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RELEVANCY SCORE 69.6

Hello, I would like to ask a question about my desktop here. After upgrading to Windows 8.1, I noticed that there has been a problem with my display. It doesn't happen everytime, but randomly, when the computer is idle for 10 minutes and the screen is automatically turned off, it won't turn back on anymore. Normally, I will just move the mouse and the display will turn back on again. However, when the problem happens, no matter what I do, moving the mouse, typing in the keyboard, it won't turn back on. I even tried to press the shutdown button, thinking that the computer is just sleeping and it will wake up again, however it doesn't do anything. The only thing that works is the restart button... I've tried every way to try and stop the problem: uninstalling the graphic drivers and reinstall the latest beta drivers, uninstall the drivers again and install the WHQL drivers, installing monitor drivers, checking out the power options and making sure that the computer isn't set to sleep after a timeout period... Nothing works, the problem will still randomly happen again after the desktop turns off the display monitor. My graphic card is Sapphire Radeon R9 270.. does anyone have any solution to this problem of mine? Help is greatly appreciated, I'm very tired of this happening suddenly, I do not want to lose my data from restarting the computer...

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RELEVANCY SCORE 69.6

Hi,after installing the Windows 10 fall creators update 2017 (1709), my M91p doesn't wake up from sleep any more. Before the upgrade it worked fine. Now I have to shut it down the hard way and restart - then it will continue at the point where I left off. Any ideas on that?Best regards,Sebastian

A:M91p doesn't wake from sleep after 1709 upgrade

Addendum: installed the latest BIOS and drivers provided by Lenovo.

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RELEVANCY SCORE 69.6

Hello. I have a laser jet printer that is connected to my router through ethernet. My computer detects it but it is always on sleep mode. I called the costumer service and also my internet provider and they were unable to help. It needs a firmware update, but it also doesn't let me do the update.
 

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RELEVANCY SCORE 69.6

Hi,

On a 8 month old machine if I let machine go into hibernate/ sleep mode with power settings it will not wake up .

I can get it going again by removing and replacing the battery .

I have done a restore to a few days ago when this problem did not exist ..same result

Any offers ? Thanks

A:After hibernate/ sleep mode Tecra M11 doesn't wake up

Hello

Can you please tell us at first which notebook model do you have and which operating system do you use?

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RELEVANCY SCORE 69.6

Upgraded to Windows 10 from Windows 8.When laptop lid is closed, after about an hour or more the power light is steady on.Laptop will not wake from Sleep Mode.  Keypad, or any other key does not wake this up.Hard shutdown/reboot via holding power key does force a reboot and system works after that.Have put this manually into Sleep Mode and power light blinks and wakes up on keyboard select.  Long term sleep causes problem to recur when manually placed into sleep mode I have updated all drivers including the MEI driver.I have checked power options and all are correct re Sleep Mode.Hibernate Mode is not selected for any Power Profile. I see some reference to installing a backlevel MEI driver version 9.xxxxxxx.  I don't understand how to do that or if that is compatible with my laptop.  I have downloaded in from the Intel website, but have not unzipped it.  Also have seen suggestions to turn off the MEI driver. Any guidance on how to proceed next would be appreciated.  If install of the driver is required, what specifically must I do to accomplish that?  

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RELEVANCY SCORE 69.6

Hello,

I have a lenovo y700 on Windows 10 and when I put my laptop to sleep, I am able to turn it back on. But sometimes the screen stays black and the keyboard lights are on. Such that the computer did start up but the screen doesn't want to.

The only way I am able to fix this is buy putting the computer to sleep multiple times and then wake it up back again and after once or twice it starts to work. The solution (fool-proof) is to hold the power button to shut it down and then start it up again.

I bought this laptop a week ago and (yes) I updated all my drivers(including NVIDA GPU) and windows updates. I also don't have that many background apps running.

Here are my specs:
Lenovo Ideapad Y700-15 Laptop - 80NV005FUS

Processor - 6th Generation Intel Core i7-6700HQ (2.60GHz 1600MHz 6MB)
Operating System - Windows 10 Home 64
Memory - 16.0GB PC4-17000 DDR4 2133 MHz
Graphics Card - NVIDIA GeForce GTX 960M 4GB
Hard Drive - 1TB 5400 RPM+128GB SSD

Thanks for your time, cheers

Bouga
 

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RELEVANCY SCORE 69.6

I have been using this laptop (510s) for few months now. I paid over a thousand dollar for this laptop and the laptop doesnt even wake up from sleep. i can hear the fan working and the keyboard light turns on but the screen stays dark. this is not acceptable. i have to fully turn my laptop off in order to turn on the screen back on again. this problem doesnt occur everytime, but still happens every now and then. 

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RELEVANCY SCORE 69.6

Hey everyone,

I've got a self-built PC that has been running great since 2010 without issue. However, I recently found that the sleep function no longer performs as expected. The computer sleeps on command but wakes just 3-4 seconds later. Worse, the system is totally unresponsive after waking, with no video to the monitor. I own a backlit USB keyboard (Corsair K90) and the keys weirdly flicker when I try to type in this state. The only way to exit the state is by a hard shutdown. I can't seem to pinpoint the issue since "powercfg lastwake" returns an empty wake history by next boot. I also haven't installed any new hardware since having the problem. I found a troubleshooting guide for sleep issues and followed that, and the only device that is able to wake my computer is the keyboard, according to windows. I'm wondering what to do since I'd love to have my computer always available but leaving it on wastes a ton of power. Thanks for reading my question.


PS. I think this could be related to RAM. Under normal operation (after a fresh boot), the ram status led's are all green, meaning that there are no issues. However, when in the above unresponsive state, I fond that the same status led's are orange, a warning indicator. I am using S3 sleep, so the session is always saved to RAM. Just what I know, hopefully it's a clue to the solution. Thanks again.

A:PC Wakes immediately after Sleep(S3), but doesn't respond after wake

Have you tried system restore?

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RELEVANCY SCORE 69.6

After returning from sleep, the external monitor does not seem to 'wake up'.
In order for it to receive input I need to unplug the HDMI cable and plug it in again.
I have updated all latest drivers, except the BIOS which is on A06 since I do not want to upgrade it (yet) since the higher versions currently cause the screen's brightness to flicker. Unless this BIOS is known to address these issues (not listed in the details) I do not see a reason to upgrade it (again).

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RELEVANCY SCORE 69.6

My laptop runs Windows 8.1 and won't recongise my Western Digital external hard drive?

It runs fine on my second laptop running Windows 7 so its not the hard drive.

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RELEVANCY SCORE 69.6

I have a 250G Maxtor external hard-drive which I took from the shelf and plugged in last night for the first time in several months. At first I noticed the light blinking erratically and also heard a constant clicking sound, the same sound over and over. I disconnected and then reconnected it, and this time the unit worked okay. I was able to access the contents. Later I disconnected and reconnected it several more times, only to find that it no longer works. All I get now is the unending clicking sound.

As far as I know it has been setting on my shelf for three months or so. To my knowledge it hasn't been moved, much less dropped. Assuming that it is irretrievably broken, are all external hard-drives this fragile? I thought I had been storing my stuff relatively safely -- as long as I didn't drop the unit. Maybe I was wrong. I would greatly appreciate hearing from anyone who might be able to help.
 

A:Maxtor external hard-drive doesn't work.

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RELEVANCY SCORE 69.6

I use 3 computers, in one that has Windows Seven and other Xp, the computer detects the external hard drive with no problem
But in another Windows Seven pc, it doesn't detect it at all, the hard drive makes a clicking sound and nothing else

So, what can it be?, I even connect it to a TV and can watch movies with no problem, but being detected in that computer, never

A:Computer doesn't detect external Hard Drive

Do other external drives work with that PC?

Does that external drive appear in Windows Disk Management? If it does, does it have a drive letter assigned? If not assign a drive letter.

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