Over 1 million tech questions and answers.

Windows 10 power out during factory reset

Q: Windows 10 power out during factory reset

So basically my computer has ceased to function on the latest windows 10 update, 100% disk usage is occurring at all times leaving the computer inoperable and I've found that reverting it to factory settings and not updating fixes that. Well the other night I clicked on update and shut down accidentally rather than sleep. I immediately went to factory reset it again and it finished and put me at the setup screen, at that point my power went out. Upon turning the computer back on it came up with the screen That shows the windows logo and has a loading circle, let this "load" for about 2 hours before shutting the damn thing off and rebooting. It takes me back to the same screen where I proceed to give it 8 hours, finally it takes me to a screen that says administrator and has another loading circle, I have now been on this screen for an additional 8 hours. I have no Idea what to do at this point, I have tried to reinstall windows from a DVD and from a USB but for some reason it tells me to insert actual boot media, I have tried multiple different win 7 and 10 isos on dvds and usbs and none will work. Any help would be greatly appreciated as I fear this os is slowly taking my sanity. Thanks.

Read other answers
RELEVANCY SCORE 200
Preferred Solution: Windows 10 power out during factory reset

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 68.4

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 

Read other answers
RELEVANCY SCORE 67.6

I had a virus or a bug on my comuter so I thought I would just factory reset it and would just get all my suff back over time because I won't lose much. But while it was reintalling windows 10, my power went out and when i turned it back on it would go throuh the booting process with ACER on the screen the just black for two days strait. Then I tried to Google a way to fix it and it told me to hit Shift and F10 to get to a menu and change a setting from 1 to 3. (Sorry, I actually don't remember what thing I changed.) Now I can't find what web site I went to and when I turn my computer on it boots up through the two ACER screens then a screen that says 64% donlowded pops up for a second or two then it restarts and it dose it all again.Thats the story behind it, and I was woundering if a new copy of windows would work or is my hard drive to messed up and I need a new one, or any other advise anyone has would be helpfull. Thank you for your time,AJ

Read other answers
RELEVANCY SCORE 66.8

i have an ideapad 500-15acz and what happened in the title rendered my laptop unusable. It says i need a recovery bootable media. would lenovo be able to supply me with the bootable recovery media or should i wipe the drive and do a fresh windows install. 
 
Mod's Edit: Additional information added to Subject line for clarity of issue.
 

Read other answers
RELEVANCY SCORE 66.8

I haven't used a d-link in a long time and I'm just wondering if I can power cycle a DI-264 without resetting the router to factory default settings. I just pull the power plug for 30 seconds correct?
 

A:D-link DI-264 Power Cycle without Factory Reset?

Yes, pulling the plug on any router should not erase any of its settings. You would have to use the reset switch to clear the settings or the option within the router menus to restore it to factory defaults.
 

Read other 2 answers
RELEVANCY SCORE 66

My HP Slate 21 keeps refreshing the hp log every 2-3 secs and wont boot from power up or from reset - any idea what this could be and any help tips apart from repair? Regards Tim

Read other answers
RELEVANCY SCORE 64.8

I got this today "Your device is at risk because it’s out of date and missing important security and quality updates. Let’s get you back on track so Windows can run more securely. Select this button to get going"

I ran several command prompts including chkdsk,  got  a repair utility to repair registery... etc,  defragmented and everything  I tried every solution found online and  I still  get this error when useing updates.  I even updated my drivers. I tried everything,  s  I even uninstalled my antivirus and tried it again.   I gave up and tried to do a reset  and also tried to whipe everything and do a reset and can not. really odd. 

Any insight will be appreciated.

Also on the microsoft website I saw a security update dated 09/25/2017 ( today)  and when trying to manually update it said it did not apply to my pc.  I own a Dell Desktop all in 1 64-bit operating system Product ID 00325-95873-11633-AAOEM touchscreen 24 inch all in one

A:Windows 10 update issues. Also can not do a factory reset or any kind of reset

This sounds like your system took a hit with phishing-ware or other malware.
Factory reset instructions:
www.dell.com/.../reset-or-reinstall-windows-10-on-your-dell-computer

Read other 1 answers
RELEVANCY SCORE 58.4

hiI want to get back to the os that came with my laptop windows 8.1 upgraded to windows 10 I did not like 10 so put on win 7 BUT I not know that you could not get any drivers for this laptop under win 7 So press f11 on start up BUT only windows 7 showing, how can I get back to win 8.1 then to win10 Many thanks   

A:factory reset windows 8.1

Hi: If you previously had upgraded to W10 and it was successfully activated, you can go right back to W10 by using the Media creation tool at the link below and clean install W10. When you get to the window during the installation process where you are asked to input a product key, select the 'I don't have a product key' option, and W10 will install and autumatically reactivate once you are connected to the internet. https://www.microsoft.com/en-us/software-download/windows10 If you want to go back to W8.1, you will have to use the W8.1 recovery media you should have made when you first got the PC.

Read other 1 answers
RELEVANCY SCORE 58.4

Hi I began a factory reset on an old windows 7 laptop during the process the laptop lost power,I managed to start the reset again but it's been saying please wait for the last three days when I boot into safe mode everything seems to be set up.Is there anyway to stop or force stop the reset.
 

A:windows 7 factory reset

Read other 16 answers
RELEVANCY SCORE 58.4

bought a used windows 7 pc. the owner built it themselves. i want to factory restore it... but it says i need the windows 7 disk to do that (something like that cant remember exact phrase).. which disk do i need exactly... would i need to buy the whole new windows 7 program? or are there just ones so i can just facorty reset it?

A:need windows 7 factory reset help

and also will i lose all my drivers?
-op

Read other 2 answers
RELEVANCY SCORE 58.4

Hello, I have an older (2007 ish) ASUS laptop that has Windows 7 installed.  It is rarely used so I'm not in the market for a new laptop, but it is running extremely slow.  Will not download updates, etc.  There is some sort of conflict.
 
I'd like to wipe the whole thing clean but here's my dilemma.  Windows Office is installed but I don't have the installation CD's.  If I do a factory reset, is there any bare-bones types of word available for download?
 
Really Word (and IE/Firefox) are all the laptop is used for, so I didn't know if there was some bare bones "light" version of Word out there.  Alternatively, is there anything I can download from the laptop now and reinstall after the refresh?
 
I just don't want to spend hundreds of dollars on a new version of Office.
 
Thanks!

A:Windows 7 and Factory Reset

What version of Office are you running? There are no bare-bones versions of Word unless you are talking about free programs that can open Office Documents. There are number of those including Kingsoft, Open Office, and Softmaker's Free Office.

Read other 7 answers
RELEVANCY SCORE 58.4

Hi was wondering if someone can help please. My Samsung laptop came with windows 7 installed and i done the free windows 10 upgrade. It was all good for a while and then I had an update and now i can get to my homepage but none of the icons are working. I think to myself the only way I can sort it out is to factory reset the laptop but because i have got windows 10 on it now and it was windows 7 am i still able to do this and what operating system will i be on
thanks
 

A:windows 10 factory reset

Read other 12 answers
RELEVANCY SCORE 58.4

Hey everyone,

I'm returning my Asus G53sw-A1 w/ Windows 7 and getting a replacement shipped.

Long story short, my video card is demonic.

Anyways, I have done a lot of personal work during the last week and want to make sure everything is absolutely wiped clean before I ship this back.

How do I do this?

Thanks in advance,
Brady

A:How do I reset Windows 7 to factory?

Just hit it with the oem disks that came with the computer that should wipe everything and return it to a factory state.

Read other 9 answers
RELEVANCY SCORE 58.4

I haven't done a wipe and reload of my OS in a long time and just a week or so ago i heard someone say something about a factory reset and heard all about it but didnt hear much about how to do it so how is it done . I googled/youtube searched it and it gave me nothing about it all it came up is restoring your computer and recovery options so is there an easy way of doing so any help would be appreciated.




Sorry for my bad spelling and grammar errors.

A:Need to know how to do a factory reset in windows 7?

It's doable through tutorials on this site IF your PC has the capability. Some do, some don't.

But a few questions:

Have you made one or more "recovery" discs, by burning to a CD or DVD?

If you have not made recovery disks, your PC may or may not have a recovery partition that will allow you to restore to the state in which the PC left the factory.

Are you familiar with Windows Disk Management?

Does your PC have a sticker on it with a 25 character "Product Key"? If it does, you should be able to do a fresh install of Windows that you may prefer to a "factory reset", depending on your preferences. Many people don't like the configuration from the factory and would prefer a custom setup. Maybe you would. Maybe not.

Read other 9 answers
RELEVANCY SCORE 58.4

Hello! I have an old Dell Latitude D630 with Windows 7, I do not have the disk, and apparently the product key I got from NirSoft's ProduKey isn't valid. Is there any way to reset it?

A:Factory reset Windows 7

What are you trying to reset? Are you looking to reinstall Windows.

A program such as this one should be able to grab your key:

https://www.magicaljellybean.com/keyfinder/

Read other 2 answers
RELEVANCY SCORE 58.4

Sorry this is in the wrong section, options were very limited. I have been given a touchsmart 310 running windows 10, I Can not  install or change anything because I am not logged in as the administrator but I cannot find the account to log in to  matter what I try so I think my best option is to do a factory reset, but I dont know if  will I need the windows key. Has anyone everdone this reset & did you need your windows key & am I going to be able to do the reset without being logged in as the administrator.

A:factory reset windows 10

Hi, There are many HP Touchsmart 310, it must be HP touchsmart 310-something such as         http://support.hp.com/au-en/document/c02622055 I don't think it has Windows 10 pre-installed and you may not be able to do factory restore because you need Admin password which you don't have. My suggestion: clear everything and install fresh Windows 10 1. Create Windows 10 installation media using the following instructions      https://www.microsoft.com/en-au/software-download/windows10 2. Use the media to install Windows 10 to your machine, skip the step to enter the product key and continue, 3. Go online and Windows 10 will automatically activate using the key in the BIOS. Please note: you must install Windows 10 version/edition which is on the machine now, you can't change to other version/edition (ie can't change from Home to Pro for example. Regards.

Read other 1 answers
RELEVANCY SCORE 58.4

I have an HP ENVY 700 that has been having many issues over a long period of time. It most recently got so bad that it would not start. After calling HP support and purchasing a "Smart Friends" membership, they told me that there was most likely some corrupted files in my booting system that stopped it from rebooting. After almost a month of attempting to fix the issue, HP sent me 5 "System Recovery" discs to factory reset my entire hard drive. I was first unable to back-up any of my files that were on the computer (because, again, it won't start up to where I can remove them and also the recovery manager won't work either) and now, after many late nights and hours on call with HP, the recovery manager cannot even factory reset my computer. I make it through 4 full discs before reaching 70% progress on the 5th disc where I get an error message. It reads "Recovery Manager could not restore your computer using the factory image. Please contact HP support. Error code: 0xe0ef0003" (Those are all zeros by the way.) I have called the support, or "smart friends" back and they said that it was either an issue with the discs (which were completely new and barely out of the package) or a hardware problem unlike they had originally believed. I hope somebody here can point me in the right direction before I am forced to buy yet another membership for the separate tech support specifically for hardware. Thank you for your feedback!!!
... Read more

Read other answers
RELEVANCY SCORE 58.4

I bought my Pavillion in 2014 and of course it came with Windows 8.1. I've upgraded it to windows 10 for about a year. I'm still a student and I want to use purley for school work. Problem is I have lots of junk on it like games that I no longer need. I thought of a lot of things to speed it up as it is painfully slow such as an SSD upgrade, but that is a bit pricey. The only thing I could think of is reset it so it doesn't have loads of rubbish running in the backround becuase the disk is always running at 100% usage (even at idle). So I was thinking, if i reset it to factory settings, will it keep windows 10 on it or will it degrade back to windows 8.1? Many thanks

A:If I factory reset, will it keep windows 10?

JC442 Hello;Allow me to welcome you to the HP forums!A "factory reset" returns the PC to the state it was in when it left the factory, so of course, it will reinstall the original OS, drivers, and apps.

Read other 1 answers
RELEVANCY SCORE 58.4

I've been trying to get it to factory reset with no luckI turned laptop on and it said automatic repair then changed to diagnosin problem and didn't move for about an hour so tryed to resetI've held the power button and f11, then troubleshoot, there's no option to reset so done system restore , that said there were no restore points , and took me to a new menu with the reset option I clicked that and it just stayed on that screen for hours

Read other answers
RELEVANCY SCORE 58.4

i've factory reset my laptop and its been an hour since it was 9% , it didn't go on any higher , any ideas whats the problem here?

Read other answers
RELEVANCY SCORE 58.4

So, I want to factory reset Windows 10 through Settings. There are two options which are: to keep files and to remove files. I only want to delete everything from C, but not in D, because I made backups there. Is there a way to reset Windows 10 in that way? Thanks.
 

A:Best way to factory reset Windows 10?

Read other 8 answers
RELEVANCY SCORE 58.4

So I installed Windows 8 whenever it came out and then updated to 8.1 last fall. Since then my computer has become bogged down and running really bad. It's time just start fresh but when I go in to the PC settings to restore it, it says I don't have the necessary files and that I need to insert a disc. Since I installed 8.1 from the store I have no disc to restore it from.

I saw some tutorials on activating 8.1 from 8 but I don't even know if I'm following the right ones or not. I'm not sure what I'm doing. This was much easier to do in Windows 7. But anyways, I would really appreciate any help on overcoming this so I can restore my computer.

A:How to do a factory reset of Windows 8.1?

Have you made the OEM manufacturer's Recovery Disks?

   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD. (Windows 8 only)
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8 (Windows 8 only)




I would recommend you making the OEM manufacturer's Recovery DVD's or USB drive.
or
You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.

Read other 4 answers
RELEVANCY SCORE 58

When i bought this laptop it was windows 8.0later i upgraded it to windows 8.1 if i factory reset it then will it be windows 8.0 itself ?

A:If I factory Reset it will start as Windows 8.0 ?

Hi: That is a very good question because according to the product specs from HP, it didn't come with Windows at all. http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c04168240 But if you are sure it came with W8 from the factory, when you do a factory reset, you will get W8 back on there again, and you will have to get the free upgrade to go back to W8.1.

Read other 1 answers
RELEVANCY SCORE 58

need some help with a factory reset on windows 8.
my son decided to reset his windows 8 laptop to original factory settings, during the reset process his mom decided it was taking to long and turned off the laptop.
now when its turned on it shows the message "restoring your computer", this message will then change to "diagnosing your computer", the screen will then go blank and it start all over again.
I can boot it from a USB drive, but when I click on "repair" i get an error message that it cant repair the computer.
when i try to run restore from the USB I get a similar message.

is there anyway to run the system restore from the DOS prompt?

A:windows 8 factory reset problem

Welcome to EightForums.

Try doing Reset.


   Information

We always assume you have made your Recovery Disks using the OEM manufacturer's Recovery Media Creator app the first day you had your new PC.
& made the Startup Repair CD.
Recovery Drive - Create with USB Flash Drive in Windows 8
System Repair Disc - Create in Windows 8





You can use the OEM version of
Recovery Drive - Create with USB Flash Drive in Windows 8
   Warning
Deleting the Recovery Partition is NOT RECOMMENDED


Did you make the OEM manufacturer's Recovery Disks?

You can order the Microsoft official OEM Recovery disks from the OEM manufacturer's website.





The Recovery USB drive can be very problematic, I recommend you also make a Windows System Image.

System Image - Create in Windows 8

Recovery Drive - Create with USB Flash Drive in Windows 8

System Repair Disc - Create in Windows 8

System Image Recovery - Restore Image on Computer in Windows 8

or
look for a 3rd party ,Backup software, which fully supports Windows 8, uEFI, GPT & Secure Boot.
Which is signed by Microsoft.

Read other 12 answers
RELEVANCY SCORE 58

I have a password on my computer but I change the password and forgot it. I tried resetting the password on outlook but it was no help. 

A:How do you factory reset a 2000 windows 10?

Hi,Have you upgraded to Windows 10 previously?If so, HP Recovery partition may not work most of the times. Please use HP Recovery USB that you should've created after first setup of this notebook, to factory reset.Else you may have to order HP Recovery USB from HP support directly or do a clean Install of Windows 10 Home using Microsoft windows media creation toolRegardsVisruth

Read other 1 answers
RELEVANCY SCORE 58

Hi.
I have a Toshiba Satellite a500-19x which is about 2 years old. I have had problems with factory reset on the laptop and would like some advice on what might be the problem.

I have done a factory reset on the laptop a few times and each time there was a problem, which I will do my best to explain. What happens is as follows -

Starts factory reset and all goes well. Asks for User Name, Keyboard Layout ect starts to install setup and then start up to a brand new homepage.Next it shuts down. Automatically boots up again, goes through this all again 'Installing setting for System Restore' and then shuts down, boots up and repeat and repeat.

It will do this for maybe 30 minutes before it stops. The computer will turn on and work fine after like factory new.

I brought it back to the shop and they said something about Windows was not installed properly on the laptop at the start and that is why it done it.

The hard drives crashed about a year ago and were replaced through the shop and all worked fine.

However now I would like to preform a factory reset just to spruce up the laptop but am afraid it will still have this problem.

Any help/suggestions or fixes would be appreciate and feel free to ask for more info in case I left anything out.

Thanks

A:Windows 7 Factory reset problem

How are you doing the system restore. Is it from a partition on the Hard Drive or through a set of recovery disks. If you are doing it from the hard drive and the drive was going bad this could have caused the problem. Also if a shop reinstalled the operating system they may not have put the recovery partition on the drive. In this case you would need recovery discs. If you do not have them, they can be ordered through the manufacturer.

Read other 26 answers
RELEVANCY SCORE 58

Hi, I have a Lenovo laptop I was struggling to use several months now. It wouldn't update windows for one thing noway whatsoever and would not either upgrade for free to windows 10.Since the expiry day for free windows 10 upgrade is approaching I decided to factory reset it and complete the upgrade if it wants it or not.I guess I'll have questions during the process so I decided to register here and ask them as they will appear.So here is the first question, as I checked the reset button, it asked if I want to reset only the drive with windows or the other drives too. Such as my laptop had more than one drives, which I ignored.Where can I locate and check those drives?Tks

A:Factory reset of lenovo g40-30 windows 8

Hi assybertran , 
 
Welcome to the Community Forums.
 
Usual for the G40-30 model to either have a single HDD or a hybrid SSHD that holds with 8GB NAND flash memory . Physical harddrive may hold multiple drive declared as partitions. 
 
Onekey recovery feature is a full factory reset that would be able to clear and delete everything out and restore the image the way it was when receive from out of the box which is ideal to having a fresh start for users as it deletes possibilities of infecting one drive from the others.
Data back up is definitely recommended on a different storage
 
To check both for availability and integrity  running diagnostics would help.  Going to the BIOS on the same Novo menu would also show physical drives available on the unit.
About the mentioned partitions , disk management would show it. Note that OKR is a hidden partition on the harddrive (highlighted links for further reference and details) .
 
Take time to review the procedure and back up everything needed. Run appropriate diagnostics before deciding. 
 
Update us how things go for you. 
 
Regards

Read other 1 answers
RELEVANCY SCORE 58

Hi,

I'm trying to reboot my Windows 8 (factory reset). I followed the tutorial of eightforums.com, though
it is still not working. I tried three differents things

1. I went to settings, change PC settings, general then remove everything and reinstall windows but I had the following error message "Insert media, some files are missing. Your windows installation or recovery media will provide these files".

2. After booting my usb key with the installation files, I restarted my computer then I went to "Troubleshoot"
then "Reset your PC" and I had the following error message "Insert your Windows installation or recovery media to continue". So failure

3. The last thing I found do not do a factory reset, but ask me where to build the OS between 8 different partition. (I have Debian, Ubuntu (which doesn't work) and windows 8 and one "shared file" between Debian and windows8

Thanks

Read other answers
RELEVANCY SCORE 58

I bought a laptop from eBay, not sure what model or anything, but it's HP. I was having some issues that *I* caused, as well as I couldn't reset the password to the User Profile I used because the previous owner didn't remove the account and such. Long story short, I did a factory reset of the laptop, and everything went fine until I logged into the new User Profile I made for the computer, and not only was my max screen resolution not as high as it should've been (the maximum I can do right now is 1024x768) but the entire look of the computer, from Windows Internet Explorer to my Icons and Start menu look extremely dated, not at all what it looked like before the factory reset. I just need to know if there's some way to remedy this, and if anyone else has had this issue. I couldn't find anything about it on the internet. If anything else, will this effect how my computer runs games and such.

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i7-2630QM CPU @ 2.00GHz, Intel64 Family 6 Model 42 Stepping 7
Processor Count: 8
RAM: 8139 Mb
Graphics Card: Standard VGA Graphics Adapter, 5 Mb (Also, a Radeon)
Hard Drives: C: 581 GB (547 GB Free); D: 14 GB (1 GB Free);
Motherboard: Hewlett-Packard, 1659
Antivirus: Norton Internet Security, Disabled
 

A:Windows 7 Factory Reset Issue

I bought a laptop from eBay, not sure what model or anything, but it's HP.
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Motherboard: Hewlett-Packard, 1659Click to expand...

What's the model name and complete model number of that HP laptop?
What's the exact serial number and product number on it?
What's the exact Windows version on its Certificate-Of-Authenticity sticker?

I'm guessing it's a HP Pavilion dv7 series laptop.

---------------------------------------------------------------
 

Read other 2 answers
RELEVANCY SCORE 58

Good afternoon,
I am going to factory reset my Dell windows 8 laptop. The problem is, I got the laptop in really bad condition. I'm using outside monitor (vga) and outside keyboard and mouse (both usb). My question is after a factory reset, will the outside monitor, mouse and keyboard work? I'm worried about them not working and assisting during the reset.
Any help would be GREATLY appreciated
 

A:Windows 8 factory reset with outside hardware

The best thing to do when resetting to factory setting disconnect all external devices. reboot the machine.
Now do the reset to factory settings.
When you have the machine some what the way you want, with internet access.
Then add each device one at a time, get it working and then add the next one.
 

Read other 2 answers
RELEVANCY SCORE 58

Hello,
I want to perform a factory reset on Dell Inspiron M511R that came with Win7 preinstalled. Do I need Windows Product Key?
The CoA label is sticked on the bottom of the laptop and after years of usage it just became unreadable. The computer is functioning normally so far.
Can I get the WPK somehow? (The same or a new one.)
Thank you.

A:factory reset and Windows Product Key

You can do a clean install of Windows 10, as long as the system has been activated with Win 10 and has it digital license.  Just skip past where they ask for a license key.
Doing a factory reset over a newer OS may be a problem.  Are you wanting to do that because you need some of the OEM utilities?  It is usually best to do clean installs, especially when changing OSes..
I will assume the system was not using a UEFI bios which means the license in not there.  Some third party software may be able to retrieve a key but I have no experience.  If you have OEM recovery media, it might work, maybe someone else will know for sure.

Read other 1 answers
RELEVANCY SCORE 58

I have a newer Samsung laptop with windows 8 along with a system recovery cd, but no
matter what I do I am unable to restore it to factory. I am able to perform the reset, but
all of my original settings are still there. I would appreciate any help. I'm pretty sure I
have some sort of virus.

Thanks,

Karen

A:Unable to reset windows 8 to factory

if that is the case your system is using a customrefresh.wim and not the needed istall.wim

right click > command prompt > run as admin then type

reagentc /info

post the results by using the snipping tool

Read other 5 answers
RELEVANCY SCORE 58

Hi.
I read the sticky on Factory Reset which is very interesting.
As I have had a lot of problems with my old Vista machine lately I was
wondering about Factory Reset or Windows Reinstall.
I have the Recovery Disc that came with the machine 8 years ago.
As a novice I would very much appreciate member views on this topic.
Thanks.

A:Factory Reset or Windows Reinstall.

What is the make and model # of your computer?
Be sure to backup all personal files you want to keep to a USB HDD first.
Your computer probably has a Recovery Partition which you would access pressing a certain key at bootup. For many manufacturers that is the F11 key depending on make.
Or boot up off of your Recovery CD. Either option will wipe all personal files and installed programs and set the computer back to Factory Defaults like it came in the box. If neither of those options work, and you have a retail copy of Vista or Windows 7 disc you can boot from that disc and do a Clean install.

Read other 3 answers
RELEVANCY SCORE 58

Hello I need to do a factory reset on my brothers laptop as he has passed away and his daughter wants to use it but i don't have a recovery disc and the OKR doesnt work. when i press the OKR button, the screen comes up where i can select recovery but it just loads into windows normally.  please help 

A:G50-45 - Factory Reset OKR loads windows

Hi westie13 , 
 
Welcome to the Community Forums.
 
Did the machine came with Win 7 /Windows 8 / Win 8.1 / Win10 originally?
You may check on the Windows sticker also.
 
You can attempt to do the OKR again by first turning off the system and remove the battery.
Press down the power button for 12 seconds twice to ensure the power is drained.
Press the novo button (item 9 page 69) to turn on and novo menu should offer system recovery.
One Key Recovery from initial back up would allow you to proceed.
 
Usually recovery disc are orderable from technical support if the OKR image is bad.
Alternatively a Windows installer image can be freely downloadable for windows 8.1 and Windows 10 for you to simply clean install the operating system and download and install the drivers from the support website.
 
Update us how it goes for you.
 
Regards

Read other 1 answers
RELEVANCY SCORE 58

Windows 10 caused so many issues with my laptop. We reset to factory settings and no its says there is no operating system. The recovery partition was corrupt. Where can I get a windows 7 os disk or download?

Read other answers
RELEVANCY SCORE 58

hi.

my name is sagie and i have my reinstallation disk of windows 7 but he is scratched(not working)
i have all other details but this disk id done for .

now my computer was "fixed" once so i dont have the recovery in my hard drive.

i want to creat a new reinstall disk or something so ican finally format my computer again.

btw i have dell inspiron n5010 win 7 X64

thanks for help (:

A:Restore my windows 7 to its factory reset

Hi

Please take a look at the bottom of your laptop and check whether there is a COA sticker like the below one.


If yes, you can use the key printed on that sticker to perform a clean installation. Please refer the detailed guide written by "gregrocker" for more info.

Clean Reinstall - Factory OEM Windows 7

The guide covers everything you need to know and includes download links for legal versions of Windows 7. Make sure to download the exact edition of Windows 7 image which will be printed on the sticker ( ie Pro means Professional ). After performing the clean install, use phone based activation as online activation is not supported for OEM installations.

Activate Windows 7 by Phone

Read other 5 answers
RELEVANCY SCORE 58

My computer was running slow so I tried to factory reset my computor. It got to 33% and failed. I tried again and again but it keeps getting stuck at 33%. When I try to boot up normal it is unable to start windows so I can't get into safe mode. This is the error it gives me when I try to restore.
Restore failed - error code=0x17 (WIMAPPLYImage cannot apply image : data error (cylinder redundancy check).)
I have an emachines. It has a product key on the side but when I tried to put it in on Microsoft Windows download, from another computer, it said that this key goes to a software from computer. Is there any way I can get windows back?

A:windows failed to factory reset...

Well...eMachines was acquired by Gateway...which was acquired by Acer...which no longer supports the eMachines line.  See http://www.neowin.net/news/acer-ditching-cheap-emachines-pc-brand .
 
Both Gateway and eMachines seem to have a history of possibly faulty recovery mechanisms.
 
The only thing I can suggest is to contact someone at the eMachines website and try to get replacement disks,
 
eMachines Customer Service
 
Louis

Read other 1 answers
RELEVANCY SCORE 58

So I recently did a factory reset on my windows 8 computer due to my computers performance anyways after the reset was done my computer was very slow. Every time I would try to open my browser it would open up like literally 1-2 minutes later, even when I open my charms bar it would lag then open it. I did a full virus scan, optimization, clean, SFC SCANNOW in CMD, cleaned my temp, installed all the boatware... I don't know if this is a virus or just a simple error. Any help will be appreciated!
 

Read other answers
RELEVANCY SCORE 58

I recently did a factory reset and when it completed my PC was really slow!! I tried a virus scan, optimization, clean, SFC SCANNOW in CMD and everything is updated... Any help will be appreciated!!
 

Read other answers
RELEVANCY SCORE 58

I had been having problems with my work PC for months. Very slow boot up, lagging during use, programs not responding etc...
Then worse issues started like the system restore not saving any restore points, not allowing me to manually create restore points...

I tried all the normal stuff.

Sfc Scan came up clean, Check disk came up clean, AVG and Malwarebytes scans were clean....

It seemed like the longer I left it on the better it ran, but anytime it restarted it got terrible again. Then about a week ago I tried to do another Check Disk, I scheduled it and restarted the PC as I was leaving for the day.
When I got in the next morning I checked the event log and no Check disk was on there. So I tried it again that day and the same thing happened.

Then yesterday it all blew up. I was on my PC it was mostly running ok, except for skype which would not properly connect. Since I need that program working to do my job I restarted the PC.

It would let me enter my password but then was stuck on the Welcome screen for about 30 minutes.
So I powered down and tried to boot into safe mode, and it did the same thing, stuck on the welcome screen.
So I powered down again and went into start up repair. Startup repair failed.

I used a command prompt to run check disk on C: and it only took about 30 seconds which I found odd but it said it came up clean. I also did it on DBackup) and it also took about 30 seconds and came up clean. Then I did it on EOS) and it was going extremely... Read more

A:Windows will not boot - even after factory reset

It may be a corrupt Windows Update, is your PC set to auto update?
Perhaps another reset but this time set updates to notify.

Also check the disk health with its manufacturer's tools.

Read other 1 answers
RELEVANCY SCORE 58

hi, my laptop came stock with windows 7 64 bit professional in one of the partition, and also DVD.and currently it's being upgraded to windows 10 64 bit. i suspect due to the upgrade, the performance is really slow as it's meant for work. are there anyway that i can get hold of how to restore it to windows 10 64 bit factory setup DVD?

Read other answers
RELEVANCY SCORE 58

My Navy father is shipping back out to Kuwait in a few weeks and a friend gave him a laptop to take overseas. It seems to be plagued with viruses. Google redirects, fake antivirus popups, etc have made this computer nearly unusable. We have tried everything and thought the issues were fixed but they keep coming back. At this point we are at our wits end and just need to wipe the bleeping thing.
Please forgive my noobishness, but I am an amateur when it comes to this stuff and my dad has no one else to help him with this stuff. We need to reinstall windows 7 pro but we do not have any discs and there seems to be no option to completely wipe this thing like i can with my desktop, which apparently has windows 7 formatted to the HDD permanently.
The computer is an HP Elitebook 8560w. As I said we do not have the install discs for windows. Will it be necessary to obtain some discs or is there anything else I can do to completely wipe everything and start from scratch? There is nothing that needs to be backed up. Any help would be most appreciated as my dad would love to be able to use this machine to Skype with his family back home. Thank you in advance.

A:Help reinstalling Windows 7 Pro / factory reset

A factory reset does the job, see http://www.manualslib.com/manual/667014/Hp-Elitebook-8560w.html?page=131 .
 
Louis

Read other 16 answers
RELEVANCY SCORE 58

so here's what happened. I upgraded my Alienware M18 windows 8.1 to windows 10 and I didn't like it, I used the recovery thing to go back to windows 8.1. I thought its gonna take long so I left it overnight and when I checked my laptop it shows me a bluescreen saying a critical error 0xc0000001 so I tried passing through that blue screen and I managed to get through it but when I wanted to restore factory settings using windows 8.1 every time it restarts to start the reset the blue screen appears again so it won't let me restore to factory settings so what I did I upgraded it again to windows 10 and restored it to factory settings, by the time the restore is finished it was on windows 10, I tried doing the factory reset again but It's still on windows 10. now my laptop is totally empty. when I got my laptop it has an alienware respawn, steam and other stuffs, now my laptop is like an ordinary laptop, no alienware softwares, I didn't do anything when I got my laptop so anything about the saving things on a CD I did not do that.

Read other answers
RELEVANCY SCORE 58

I own a low-budget gaming laptop and recently I did a factory reset. Ever since then, this game I play has been lagging (brief screen freezes). The lag only happens when I press a button specifically when I use skills, or whenever a message shows up in the in-game system message box. Holding down a skill button makes the game stutter pretty badly, but the game runs smoothly when I'm not pressing anything. I've tried to install nothing but the game after another factory reset but the lag was still there. The weird thing is that I do not see this issue in any of the other games that I play. What might be causing this? Any thoughts or suggestions will be appreciated. Thank you!
 

Read other answers
RELEVANCY SCORE 58

I have factory reset once before with windows 10 and it let me keep windows 10 when I did it. But now I want to do it again but it is showing me a notice that if i reset, I will go back to windows 7. Is there a way I can factory reset my pc while still keeping windows 10?

Also I have another question but I don't want to make another thread about it. In games such as cs go, why is my game freezing for no reason? About every 30 sec - 1 min, i freeze for about 5-10 seconds. Between the freezes, i get split second freezes. This is really annoying me. Anybody know how to fix? I am getting a constant 200 fps and 10 ping

A:How to factory reset without losing windows 10?

Hi, factory reset = have the PC restored to the state it was in when you bought it (as far as what's on the disk is concerned!).

If you bought it with Win 7, it will revert to Win 7, assuming you still have the relevant partition on your disk. Everything else on the disk will be lost. Repeat, everything.

You may wish to consider an in-place repair install which allows you to keep everything, and completely refreshes Windows.
Repair Install Windows 10 with an In-place Upgrade - Windows 10 Forums

Alternatively, you can clean install Win 10, and it will automatically register since you have it installed already. That will only affect the partition on which you have Win 10 installed, but you will lose all programs installed and all settings you have configured, and you will lose all personal data on that partition.

Hope that helps.

Read other 1 answers
RELEVANCY SCORE 58

I had my Y50-70 laptop sent in for repair, and when I got it back it had been reset to its factory settings, and Windows 10 had been replaced by Windows 8.1. Now when I try to upgrade to Windows 10 I get an error code from Micorsoft's upgrade tool. The Windows 8.1 version is fully up to date.Got any ideas?I haven't gotten any response from Microsoft about this problem.

Read other answers