Hello, I got my 2016 HP Spectre x360 (Kaby Lake) laptop a week ago, and it seems the battery life is very underwhelming. I get around 4 hours from mixed usage (browsing/productivity/media). I had the previous gen. Spectre and almost similar tasks got me 8hr+ battery life. I've tried battery testing/calibration etc. suggested in the support pages. Anyone else having similar problems? I want to give the laptop some chance before I replace/return it.Read other answers
I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.
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You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)
I was running an emulator to see if my computer can halndle the output, and now I am here. My screen suddenly went black through some gameplay and will not turn back on. My laptop was charging and I had a USB Type C dongle/ hub connected to it. After my screen went black, I tried pressing the power button to power it back on, but it didn't work. I unplugged all other peripherals and tried the power button again, nothing. I don't mind performing a hard reset, I just need help turning my laptop back on for school. The LEDs don't even turn on when I try to reconnect the charger and the same goes for the LED on the power button. Please help. ThanksRead other answers
On the US HP store, the Spectre x360 with the 7th Gen Intel chipset is already available for purchase.I tried calling your sales rep who said he does not know when the new laptops will arrive.Does anyone have any info on when the laptops will be available for purchase?I saw you can already buy the Envy and Pavilion laptops with Kaby Lake, but not the Spectre x360.Any info would be greatly appreciated.Read other answers
Has anyone seen / heard information regarding a possible ETA for the new Kaby Lake based Spectre x360 variants in the UK? It's exactly what I'm looking for, and I was really excited about the October release date, only to be disappointed when it came and went and yet it's still not available in the UK I've customized the spec that I'm after on the US store: 13", 1920x1080, Core i7-7500U, 16GB RAM, 512GB NVMe SSD, Win 10 Pro x64 - except of course it's lacking the UK keyboard. Any idea how much longer I have to wait before I can replace my ancient 8+ year old laptop with this laptop of my dreams? Thanks,AlexRead other answers
The computer was purchased on December 10 2016, and on February 11 2017 I presented the fan system error 90B.
The error appears and disappears, I update the BIOS but it is still happening. The equipment is impeccable, so I discard dirt. Also the fan seems to work, and I have monitored the temperature and it has not changeda, although it has warmed considerably since I bought it. But the error still appears. The equipment has warranty but I buy it in USA and I am from Costa Rica.
Hello, As I've learned the "NEW" 2016 HP Spectre x360 13-w000 (Kaby Lake) does not have a digitizer built-in and thus does not support any Active Pen/Stylus. The only option available is to use some capacitive one. I have a Wacom Bamboo Stylus which performs horribly on my x360. Do you guys have any good suggestion for such a capacitive stylus, which is precise enough for occational note-taking, document marking, etc? Thanks!
Hello crackjackx, Please go through the below compatibility list : http://support.hp.com/au-en/document/c05166879 Hope this helps, for any further queries reply to the post and feel free to join us again **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP EmployeeRead other 2 answers
Hi, So having a bit of a frustrating experience finding a working dock for the new Spectre X360 (Kaby Lake). I need something with PD (power in), HDMI/DVI or DP out (two ports if fine, one up to 4k), and a few USB ports. I've tried a cheap aukey one and though HDMI works it's buggy. I'm now looking at this guy P5Q54UT - HP Elite Thunderbolt 3 Dock 65W but not entirely sure if it'll work. A few pluggable docks specifically mention that HP is not supported or claim HP doesn't support alt-mode (for USB C) and PD 2.0 spec. Any guidance is appreciated.Read other answers
Hello,I would like to buy 2017 model of Hp Spectre x360 15. However, I would like to add Arabic letters to the keyboard.How can I do that?
Hi, I don't know which one you plan to buy but in general, machines will have (pre-built) one of the following keyboards For use in Canada 841266-DB1For use in France 841266-051For use in Germany 841266-041For use in the Netherlands 841266-B31For use in Saudi Arabia 841266-171For use in Switzerland 841266-BG1For use in the United Kingdom and Singapore 841266-031For use in the United States 841266-001 Please wait when machines are available in your country. Regards.Read other 2 answers
I'm having trouble with super scratchy/distorted audio on the newest (Oct 2016, 7th gen i7) Spectre x360 (X7V22UA) and am wondering if this is just inherent to the design or if my machine has a hardware problem. When my machine was brand new out of the box, it sounded like the speakers were blown out when playing certain frequencies such as the Windows 10 notification tone. I did the standard troubleshooting, a HP representative asked me to send it in for repair, allegedly the speakers were replaced, but the replaced unit is just as bad. When audio plays at even modest volumes (right now I have it at 36/100), I can feel the laptop vibrating and rattling.I know this is a laptop and I'm not expecting the world's greatest sound, but the distortion is really annoying. Is this just inherent to the new x360s or am I just unlucky with my RMA? I've tried updating drivers, BIOS, etc. and the problem persists. Headphones are fine. It's definitely the external speakers on this laptop that are vibrating around.Steps to reproduce:Right click on sound in system trayChoose "Playback devices"Choose the only option, "Realtek High Definition Audio (SST)"Click "Configure"Click the "Test" button that plays three chimes in each speaker.Listen to it rattle.Is this happening to anyone else? Seems like it's identical to the symptoms of this problem, but that's for an older model of the x360 and this new model has different hardware. Also, the old problem was never resolved.&... Read moreRead other answers
Hi, I just got the new Kaby Lake (Intel's 7th gen) Spectre x360 and ran it through its paces. It seems to be a solid machine, but there's one serious issue so far - external displays flashing on and off, at least when hooked up with a USB-C Thunderbolt 3 to DisplayPort adapter (this one from CableMatters: http://amzn.to/2gKQrVR. What happens when I connect external monitors (1 or 2-3 via DisplayPort MST) is sometimes they work fine.Sometimes, if I disconnect and reconnect, they start flashing on and off.Sometimes, the whole laptop freezes upon connection (happened twice today so far).And finally sometimes the externals are not working at all - the system detects them, but selecting Extend or anything in multi-monitor mode just reverts back to Single.Oh, and this happens once: http://i.imgur.com/Su9zInD.png http://i.imgur.com/qG9K8yC.png - the external display got stuck in a 640x480 generic mode and would not turn on.As you can see, it's a cluster@$%*. Here's a video of the flickering/flashing (case #2 above): https://youtu.be/OkngFs_h2xk. Both the laptop and the 7th gen Intel chip are relatively new, so I haven't been able to find a thread discussing potential culprits, or fixes from HP. Here's a similar issue with EliteBooks http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/External-Dual-Monitors-and-Lapt..., but I don't know if they're related. I do have a buddy with the same system who's gone through seve... Read moreRead other answers
Considering this new revision has been out for about a couple months now, I am really surprised that no one has posted about this yet. My question is simply exactly as the title says. Does the newest HP Spectre x360 13-w0XX that has the new Kaby Lake i7 support two 4k displays? I know that because of having Thunderbolt 3 ports, it has the right connections to support it. I guess the real question is can the Intel Graphics 620 support that? I know it can support one 4k display, but not seen anything about dual 4k displays. I just recently purchased this lap top, and I love it so far. However 1 of the main reasons I bought it was because it was 1 of very few lap tops on the market with Thunderbolt 3. I think the only Windows laptop that had not only 1 but 2 of them. So if this laptop has the ports to support dual 4k without a graphics card that can, then that will be incredibly disappointing.Read other answers
Hello I just bought a new HP Spectre X360 with a elite thunderbolt 3 65w dock. After installing all the drivers everything is working when i connect the laptop to the dock. But the only thing that i cannot get to work is the power button on the dock. It doesnt light up in any colour like it says in the manuel and when i press it, it does nothing. I went to search for thunderbolt options in the bios but it seems there are none there. I updated to the latest bios (f.11) btw. Hope someone can help me with a solution kind regards JelleRead other answers
I have Ubuntu 16.10 installed on Hp Spectre x360 Kaby Lake, I have noticed that on suspending the machine isnt exactly saving power - the battery discharge rate seems to be stable at the idle discharge rate?Morover I have also noticed that the machine was a bit warm after a few hours, which makes me think that the machine was actually on but only the screen was off.Any sugessions on how I can get the same suspend features as in Windows 10?Read other answers
Hello,I've followed some posts on this support forum, regarding if the new Spectre x360 Kaby Lake (Product# W9B13AV_1 http://store.hp.com/us/en/pdp/Laptops/hp-spectre-x360-convertible-laptop-13t-touch-w9b13av-1) supports or not an active pen.What we've learned is that this laptop doesn't work with HP Active Pen (Product# T5E12AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-t5e12aa-abl) and HP Active Stylus (Product# J4R51AA#ABL http://store.hp.com/us/en/pdp/accessories-88342--1/hp-active-pen-j4r51aa-abl), based on some answers from the support team on previous posts, and based on the information contained in this page: http://support.hp.com/au-en/document/c05166879.Some early online reviews stated that there is no support for active pen, Lisa Gade from MobileTechReview said: "The one feature missing from the previous generation is the active digitizer for the optional HP Active Stylus (a Synaptics pen technology). Given how heavily HP has advertised this feature in the previous generation, I'm surprised they removed it. And yes, it's really gone--there's no active digitizer listed in device manager, and I tested both Synaptics pens and Wacom and N-Trig pens just in case they'd switched to a different pen technology. That means you can use your finger or a capacitive stylus like those made for the iPad Air, but not a precise pen with pressure levels and palm rejection."http://www.mobiletechreview.com/notebooks/HP-Spectre-x360-Late-2016.htmSo, Is HP Spec... Read moreRead other answers
So I just got this laptop, and I noticed that it would make a soft but noticeable clicking sound sometimes when I tap it lightly or when I'm scrolling with two fingers. Is this normal or should I exchange it? Thanks!Read other answers
Has anyone tried to update to Windows 10 Anniversary update? It's not listed by HP as supported (http://support.hp.com/us-en/document/c05195282), though it's a NEW model. I tried it once before, and that created issues with the HP Recovery Manager, and I reverted back. A few days ago, I got a BIOS update with the "Anniversary Update Comapatibility fix", however HP is yet to update their compatibility list. The incompetent phone support is again proved worthless as they don't seem to have any idea . I don't want to go through with all the hassle of updating and downgrading again, so I'd like to know if anyone has successfully got the anniversary update. Thanks!Read other answers
To put the comment in context i originally posted this in the "Battery drain when shut-down" forum. Ok, trying to figure out how to get rid of the last 2-4% overnight drain i went through device manager and checked for outdated drivers, i then noticed that the driver for the NVME storage controller was a generic windows driver from 2006, tried to search for a update via device manager and hp's support page but no luck. Then i rememered that back in the old days i used to use driver update tools to fetch the latest drivers for my computer, so i installed iobit driver booster 4 (free) and gave it a spin. Guess what, it gave me a samsung driver from august 2016. Did a reboot and just to make sure it was working as it should, i fired up ATTO and CrystalDiskMark and ran benchmarks. I know what numbers the SSD got before and what reviewers of this machine have gotten, which was about 1700mb/s read and 600mb/s write. This is what i get after i replaced the generic nvme controller driver with the one from samsung:3000mb/s read and 1200mb/s write!!! Im not sure how the new driver will affect battery life or anything, but i figuered i'd let you guys know, i mean that is almost double the performance of the generic windows driver. Try it out if you want guys, run a couple of SSD benchmarks before you install the new driver so that you have something to compare the after results with PS! Don't blame me if your computer explodes or breaks down in any ... Read more
Yes the driver update is likely the Samsung NVMExpress driver update 2.1: http://www.samsung.com/semiconductor/minisite/ssd/download/tools.html I installed it in my Spectre 13 Pro and it updated the Microsoft Standard NVME driver from 2006 to the Samsung NVME dated 12/8/16. Unfortunately my speed increases were not as dramatic but there was an improvement....about 10% on both read and write side. I have the Samsung MZVLV256 aka SM951..M.2 disk and read is about 1500 and write is a bit over 500. I did the same upgrade to my Zbook G3 MWS which has the 512 gig SM951 and this one is giving me fits...read is about 1300 but write shows up as an appaling 9 mbps. Has to be something wrong. Results are just about the same with or without the Samsung NVME driver. Still the Zbook "feels" very peppy. Boot time is good and everything seems to run fine. So not sure whether I should be concerned or not.Read other 1 answers
So i recieved my spectre x360 in the mail last weekend and it occurd to me at one point that the f9, f10 and f11 function keys (the previous, play/pause and next keys) were not working. I do not remember if they worked before or that they were broken from the beginning They do not work with any music app that is running in the background: spotify, groove music or windows media player. I realy would appreciate any help at this point because this problem has driven me nuts over the last two days.Read other answers
I was noticing severe battery drain on my one month old spectre x360 i7 7500 ssd 512 GB variant. the laptop was taking more than 3 hours to charge and the charge was not holding for more than two and half hours for normal web browsing. It was also discharging at an unacceptable pace while completely turned off. I had updated my BIOS firmware to F.10 and also applied the Sphinx fix as described [url ="http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Battery-drain-when-shut-down-HP...] in post 79 by Senchronize. However, the problem persisted. I decided to do a complete factory reset. Backed up my data and created a USB recovery using the HP support assistant software. However, while applying the factory reset, after the formatting of hard drive stage was completed the programmed returned an errors message "HP recovery manager failed error code=0xEFFFFF23". I tried doing it again and it would return the same error. I did a hardware diagnosis from BIOS and it does nothing. Tried loading a fresh Operating system through an OS bootable USB. The system prepares for install. But when it is ready it install, it fails to see any hard drive at all. I checked the HP support page for this machine to find if there is a SSD driver that I can load during the OS installation. However, I couldn't find the SSD drivers associated with this machine. I bought this machine in USA and currently in India. Will not be going back for few months. I wonder if the warranty will be ava... Read moreRead other answers
Hello, I purchased a new spectre x360, w013dx model number, from best buy on Feb 11 2017 and I seem to be having an issue that has popped up on this forum, YouTube, and various other Google searches, namely the loose, or more appropriately, the overly noisy and clicky touchpad. I am wondering A) is this a condition that becomes worse, progressively that is, or does it get better over time as the touch pad and other components get "broken in" so to speak, and mate together better, like using lapping compound on machine parts? B) If this is considered an issue, is there a fix for it if I send it in to HP? It is moderately bothersome to me, and in haven't really experienced it before on other laptops. I really like to use the 2 and 3 finger swipes and scroll features, and when I push down on the touchpad without clicking it, it feels loose and there is an audible click when I press down on it. I am coming from and Acer laptop that had an extremely smooth and oversized glass track pad so I may be overly aware because I got used to that one and it was very solid. I do not want to return it and plan to keep it because otherwise it is fantastic, but I have seen other people say this and I will echo it here, this is a 1200 to 1400 dollar device and I want to make sure it is in peak condition because I plan to keep it for at least 2 to 3 years. If someone from HP could respond I would appreciate it. Thank you.Read other answers
Hi all, so I am finally about to replace my Yoga 2 Pro. One of my main requirements is battery life for trans atlantic flights. I was initially looking at the 710 15 inch which seems to be getting good battery life, although reviews of the revised Kaby Lake are hard to find. Now with the 910 released, I am also looking at that model. Concerns with both models, the Best Buy versions that have 16gb of the 710 15 inch and 910 both have QHD screens which I am assuming hit the battery for around an hour of battery life vs. the FHD versions. Also the 710 FHD model in Best Buy is the i5 version (I am thinking I could drop an extra 8gb of memory into that revision as I believe there is a free memory slot available?) and so I am wondering would I really see much of a difference in the i5 vs i7, I do not do any HD encoding etc, the most taxing activity would be World of Warcarft which I think should run fine on either at reduced resolution.Last question, on the 710, is the SSD sata or PCIe? Again battery life is a concern, main usage for flights will be watching local video content, both 1080p and 720p. Thoughts?PatrickRead other answers
Hello guys.Sorry for my english but im italian ...I bought the new HP Spectre 13 Refresh with Kaby Lake.I have the model with i5-7200U, 8 GB RAM and 256 GB SSD.But the computer is really slow, i see from the Task Manager that the cpu go to 100 % very often and use min 4-5 GB of RAM.Even web browsing is frustrating ( with 3-4 tab open ).I noticed also that the cpu work from 2.50 Ghz to max 2.71 Ghz, when should be from 2.70 Ghz to 3.10 Ghz.Read other answers
I recently bought my Spectre x360 and overall I am very happy with my purchase. However, I am a bit concerned with battery life. For my version (i7 processor and UHD screen) I am only achieving about 5 hours usage from each charge. I had expected nearer 9 hours from the adverts for the model. Reading messages from other users I seem to find that to achieve nearer 9 hours i should lower screen brightness to about 50%. Surely the main reason for buying a notebook with a UHD-4K screen is for the display to be bright especially when watching videos (Nertflix, iPlayer etc).Any suggestions about improving battery life pleaseRead other answers
I bought the Spectre x360 to replace my HP Envy. The promised 12+ hours of battery life have resulted in only 4 hours. VERY disappointing since, I've chosen to buy this product over MAC which delivers 10 hours. I have checked the forum and there is no solution to this and has been going on for at least a year. Why is HP not delivering? I spent $1400 for something that was promised and not delivered. Can anyone help? Can I send this back and get a refund? I can't find help anywhere. LKRead other answers
I bought a brand new hp spectre x360 last December 2016 because I was amaze of the features being advertised at Best Buy Station Square Burnaby, CA store and they order it for me. When I got my order which I'm expecting it's brand new product, however after 2 weeks of using it I observed that the battery life has short period of time to think that I fully charged it. Because of these I return my laptop in the store to give complain regarding this matter. The store took it for repair and until now it's almost a month I haven't received any update regarding the status of my laptop. And I'm paying for the laptop which I haven't use. Kindly address this issue and hoping to hear from HP company soon.Read other answers
Hi, I was not super sure as to where to post this so I put "Notebook Video, Display and Touch".So I bought this new HP Spectre x360 about a week ago during the cyber sales in preparation for classes at University next semester as I was wanting something small, lightwieght, and with a long lasting battery that could get me though the shcool day. I love everything about this laptop except it seems to have a very short battery life. When I bought it, all the tech reviews and the official HP website claimed an 11 to 12 hour battery life, however I cannot seem to get more than around 4 or 5. Perhaps the battery is bad?I do not know too much about computers so I had my brother help me choose the model. I have the i7 6500u, 16gbs of ram, and a 512gb SSD. My brother said with these specific components, the battery life could be effected a little bit but was under the impression that it would still be able to serve me at least 8 hours while at school. Should I contact HP support about the battery life problem? Thank you for any advice you can give me.Read other answers
My x360 QHD Spectre has a low battery life in the beginning it has a 7 hour life with medium brightness then it's like 4:30 hours with Battery Saver on mode and I already removed bloatware and I only watch movies on it but when I game it's 2:30 hours (Fan gets loud and laptop gets hot) I'm pretty sure the battery life should be 10 hoursRead other answers
Hi! I am also having concerns about my laptop's battery life. It would probably run for a max 5 hours out of the claimed 12 hours battery life. I don't have any applications - besides Microsoft programs and iTunes (NO GAMES). I don't overcharge my laptop, so once it reaches 100%, I unplug straight away. Any solutions out there to improve battery performance?Thanks so much in advance! SamRead other answers
I bought the i7, QHD version of the Spectre convertible laptop two days before Christmas. Overall, I think it's a great product - which makes it even sadder that I'm thinking of returning it.The advertisements said 11 hours of battery life. Now, obviously that's not going to be accurate for normal everyday usage, but the salespeople in the store (and common sense) said that it would probably still get at least an eight hour, more like nine hour battery life on a single charge. Nope! FOUR HOURS. That's ridiculous. That's just over a third of the advertised battery life.I thought (and still think) it might be an issue with the battery itself, as the computer runs really really hot - it's basically impossible to put this thing on my lap at times. Which is annoying. But I did the HP Support Assistant battery check and it said it was fine, and then I did the BIOS battery check and it passed. And then the HP staff member I was chatting with on the support system had the gall to say "4 hours is actually really good". NO, IT IS NOT REALLY GOOD. Similar laptops in this category get about 7 hours of real time use. I bought this computer in large part because of that puported long battery life, and all the reviews said that the battery life was pretty great - none mentioned being four hours. Were reviewers sent different computers?And this four hours is not playing video games on full brightness settings. No. This four hours is on 25% brightness, power saver mode on, battery saver mode ... Read more
Hi there @jamiethehornsby?, Thank you for joining in on the HP Support Forums and Welcome! This is a great place to ask questions, find solutions and get help from others in the community! I read your post on the HP Support Forums. I wanted to reach out to you and help! I understand that your HP Spectre x360 Notebook PC is overheating. I would like to address the overheating before dealing with the battery. You said that you had run battery test's and they passed. Do you have the Notebook ventilated? What do you sit your Notebook on when you are using it?Have you done any updates using Windows Updates or the HP Support Assistant? Here is a document for you called Reducing Heat Inside the PC to Prevent Overheating. Please follow the troubleshooting steps to see if it reduces the heat (and in turn that should help with the battery). Updating your Notebook BIOS has been the solution for some, stopping apps from starting when the Notebook powers on for others. Some people have found that the Accepted Solution was simply doing another Windows Update. Some of the steps that you need to perform are in the following headings: Updating your Notebook computer BIOS - This document provides step by step instructions for you to follow. Using Windows Task Manager to identify corrupt processes: Services that you do not use (other than Microsoft services) can be shut down to minimize CPU usage. Other st... Read moreRead other 4 answers
I know this question has been asked already but I too need a solution to the HP Spectre x360's very, very poor battery life. I struggle to manage 2 hours on this, with brightness at the max (I need it like that). I've seen other people managing 5-6 hours and thats all I really need. If someone could tell me how they managed to get that, I'd be very grateful. Thanks in advance!
They turn down screen brightness. Single biggest factor in battery duration.Read other 1 answers
Hello,I have bought a Spectre X360 with core i7, 8 GB RAM and 256 SSD. It says that the battery is up to 12 hours. However, my laptop have not been staying more than 6 hours and it's quite hot. Most of the time I just let it runs a BlueStack app. I have made a test as below:DESIGN CAPACITY 55 mWhFULL CHARGE CAPACITY 55 mWhCYCLE COUNT - Battery life estimatesBattery life estimates based on observed drainsPERIOD - ACTIVE AT FULL CHARGE - ACTIVE AT FULL CHARGE2015-06-17 4:10:03 - 4:10:03 -2015-06-18 5:13:26 - 5:13:26 -2015-06-19 3:55:11 - 3:55:11 -2015-06-20 4:15:07  ... Read more
Greetings for the day dqthehoang, Regarding the battery life and battery backup that has been mentioned here, when the unit says battery upto 12hours, on a idle situation the battery life is upto 12hours or when you are using minimal applications, There are certain applications which would use more battery power, check when you are using any particular application if the battery drains, try updating BIOS through HP.com and Try running battery test through HPSA to check the functionality of the battery, Perform battery calibration on a timely manner to keep the battery in good shape. Regards,Zoan Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom right to say ?Thanks? for helping!Read other 5 answers
I just get the new HP Spectre X360 recently (earlier this month) and I've been loving it so far except for the battery life. I have been barely getting 5.5~6 hours (which is not even close to the advertised 14 hour battery life) with the battery saver settings while being connected to a stable wifi network and just listening to music and browsing on the web. Is there any way to resolve this issue? I also checked the battery through the HP Assistant program and it seems fine.
Hi.Welcome to forum hyunstar11.In the following link there are some tips (information in Spanish):http://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Consejos-de-mantenimiento-de-Bater%... Understanding Lithium-Ion and Smart Battery Technology Testing and Calibrating the BatteryImproving Battery PerformancePress the icon""to say thanks, Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Apart from participating in the forum of Hp in English and Portuguese, I am one of the main authors of solutions in the forum in Spanish.
I just bought the Spectre 360 and am having the same overheating issues as above. One of the main reasons for the purchase was the hyperbaric cooling system so the laptop would not overheat. This one is so hot to the touch within an hour of turning it on that it burns my leg if I am using it on my lap. When on a table, the bottom vents are covered but the side vents are not. This is a laptop, it is not built to carry around a cooling table, it is meant to be portable. Mine is less than 12 hours old and I feel as though I need to return it too. Any updates to this issue before I do that? Thanks.Read other answers
The HP spectre x360 is advertised as having up to 12.5 hours of battery life. I was so excited when I got it until 4 hours later when it died. So I set out to maximize its battery life to get the advertised 12 hours. Yet, after taking ABSOLUTELY EXTREME measures to extend its battery life to the fullest, I was ONLY able to get 8 hours of battery life. Here's what I did (My laptop is fully updated latest drivers and everything): Generated a Battery Health Report (everything looked good)Used HP's 'Support Assistant' Battery Check and it came back "OK".Turned on 'Powersave Mode' (this dims the screen even at 100%)Reduced the screen brightness to 70%Limited my use to just ONE program (Microsoft Edge) with super quick use of a few other programs.Disabled Cortana.Disabled One Drive sync.Disabled Desktop Slideshow.Disabled ALL auto startup processes services that I knew to be safe to disable. (I disabled things like Bonjour service, google update, microsoft update and adobe update services). Went into advanced power options & set the "Maximum Processor Performance" to 60% (this caps it at 1.48GHz)Even set the WiFi to "Maximum Battery Savings".Then thought "Oh what the hell" and set EVERYTHING to "Maximum Battery Savings" (things like the GPU, the hard drive, etc).Went into the BIOS and disabled the 'eternal flame' LED indicator on the F5 key.After exactly 8 hours of use I was down to 14% so I turned off the wifi a... Read moreRead other answers
I just purchased the new Spectre x360 (i5 6200u version, model number d108) and I'm experiencing muddling battery life. I only seem to be managing around 6 hours or so of casual browsing. This is with the screen brightness down to the lowest possible, killing/removing unnecessary programs and barely anything running in the background other than Google Drive. I've seen a review which managed to get 9 hours of browsing and that was on the version running the Broadwell CPUs which are supposedly not quite as efficient as the newest ones. So what's going on here? I know manufacturers exaggerate but half the marketed time with minimal load and lowest brightness doesn't seem right?
Hi @fanalk,Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community!I came across your post about the Notebook, and wanted to assist you! I have looked into your issue about your HP Spectre x360 with poor battery life. Battery life will vary depending on numerous factors including product model, configuration, loaded applications, features, use, wireless functionality, and power management settings. The maximum capacity of the battery will naturally decrease with time and usage. Here is a link to a performance troubleshooter with Windows. Biggest thing is the Apps are not closed or stopped.Please let me know how this goes.Thanks.
Please click ?Accept as Solution ? if you feel my post solved your issue, it will help others find the solution.Click the ?Kudos, Thumbs Up" on the bottom left to say ?Thanks? for helping.I work on behalf of HP
Not sure if i'm in the right area but it's worth a try. I recently purchased the Spectre x360 w/ Kaby lake i7 and have encountered some difficulty loading Ubuntu. Specifically, no wifi or sound present. Is anyone familiar w/ a means to recognize these functions? ThanksRead other answers
Can someone suggest any third party USB chargers that can work with the new Kaby Lake spectre x360. I need a multi port usb charger from which I can charge both the laptop and my smartphone.Read other answers
Hi, all. I purchased an x360 in October, 2016. I have noticed that when I turn off the laptop, after a full charge, the battery still drains. Example: I charged my computer on 2/5/17 to 100%. Today, 2/7/17,'when I turned it on, the battery percentage was 75%. How do Ifix this.Read other answers
Hi dears,I've bought in my country (Italy) the Spectre x360 (2015 edition), model 4102nl, 8gb RAM, 256 SSD, i7, QHD display in september, so it's two months old.Since first day I've unboxed my Spectre, I've noticed what looks like a manufacturing defect, despite it's very tiny.My right hinge isn't aligned with the display lid, compared to left hinge and it sticks out from the lid less than 1mm. The left hinge doesn't sticks out.Furthermore, when I open the display lid sometimes (usually when I close the display totally) I can hear a very faint noise coming from the right hinge.Could this lead to breaking itself in the immediate future? Can this cause the display glass to break because of its misalignment?I'd like to avoid to send it to service because I need the laptop for work, only in the case it doesn't cause any problem in the future.I've attached some images examples and a video with the faint sound when opening it. https://www.youtube.com/watch?v=V2j6u3jpL6M left hinge from top left hinge from side (the good one) right hinge (assumed to be defective) from the topright hinge (assumed to be defective) from the side. It sticks out about < 1mm on the top partRead other answers
so i hear Kaby Lake and Zen isn't "compatible" with anything older than Win 10, but what does that mean?
will everything still work, but you just wont get any security updates via windows update?
or will they cripple it so it wont even boot?
i also heard that intel/AMD wont provide any chipset updates, but that should be fine right?
It means that on Kaby Lake or Zen you wont be able to install other OS than Win 10 or Linux.
It's Windows death sentence.
My new HP Spectre get very very very hot on the underside when operating for only a short time. In addition, it has lost battery life. It now only gets about 4 hours before needing a recharge. The documentation indicates a battery life of 11+hours. This is not the case. The product is only about 2 months old - still under warranty. Is this a common issue - I have seen reviews of it running warm but this is so hot it appears something is wrong. In addition, is the loss of battery life related? And how do we get the battery issue resolved under warranty.
Hello~ Try out some of these anti-overheating tips Click Here Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.Read other 1 answers
A few days ago I got the new 9360 with a standard configuration. In general a very nice piece of hardware. I do have a problem however (I am guessing it is the network killer driver). Of course I have been updating all available new drivers including 2DNC8_WN32_188.8.131.527_A01.EXE
I am an online chessplayer using a chessserver (playchess). Since switching to the XPS 13 I have lag times not experienced before. I have been online multiple times and the result is very much the same. Funny with my 'old ASUS UX31' I have no such issues. At home I am connected to the same network, and my internet connection is via coax cable.
Since I thought this could not be true I did another test and set the Dell and the ASUS to do a ping test.
Firstly I pinged simultaneous (2 finger system) the chess server which is a long distance from my location (Australia to Germany) and then I pinged google.
Out of 10 tries the ASUS got 8 times the better ping times then the DELL for both the chess server and google. The ping times for google were of course shorter then the chess server.
Beats me, any idea anyone.