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Thinkpad X1 Extreme Thunderbolt 3 single "secondary" display / USB / UCSI controller issues?

Q: Thinkpad X1 Extreme Thunderbolt 3 single "secondary" display / USB / UCSI controller issues?

Got a sealed refurb from Lenovo, Thinkpad X1 Extreme 20MF000DUS.Updated everything from Lenovo + Windows (including BIOS to 1.18 )I have an external USB-C gen2 monitor (single cable for Video+power) Works absolutely great on older Yoga... On this X1 Extreme machine it would sometimes work, but 80% of the time would not. Monitor gets power, but no signal.It would also spit out error of USB device not recognized and this in device manager:Windows has stopped this device because it has reported problems. (Code 43)A USB port reset request failed. Also, sometimes it would show this in device manager under UCSI USB controller when monitor is plugged: Windows has stopped this device because it had reported problems (code 43) External USB-C hard drive works... on Thunderbolt. The long list of things I have tried to make monitor work:Uninstalling usb drivers / rebooting machine.Trying both Thunderbolt portsTrying a different cableRunning Vantage diagnosticManually installing latest chipset driverDisabling security for Thunderbolt in BIOSSetting a power plan for maximum performanceDisabling power savings in USB portsTalking to absolutely ridiculous Thinkpad for nearly 2 hours without even trying to troubleshoot my problem. What I found a bit strange:There are no dedicated (separate) USB drivers on Lenovo support page for my laptop. The USB driver dates are 2006 in device manager... I do not believe there were any USB-C laptops 12 years ago... Can anybody suggest something useful to try before this machine gets shipped to mothership? Thank you.

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RELEVANCY SCORE 200
Preferred Solution: Thinkpad X1 Extreme Thunderbolt 3 single "secondary" display / USB / UCSI controller issues?

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 87.2

I've have an X1 Extreme, for less than a month, and consistently had BSOD issues when or just shutdowns that seem to be revolving around the video drivers. I then upgraded my video drivers and now my secondary montior will not work. This is just awful. Wish Lenovo would actually make sure these laptops actually work before shipping them out. I've had over 50 BSOD in less than 30 days. Thoughts? Do I need to reinstalled and start fresh?

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RELEVANCY SCORE 81.2

I recently purchased a X1 Extreme and was hoping for plug and play eGPU via thunderbolt 3. However, the Akitio Node (+ 1080 ti) does not even power on when I connect the thunderbolt 3 cable to the port. Both the Lenovo Vantage  + Windows Update states my firmware + drivers are up to date. 

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RELEVANCY SCORE 79.6

Thinkpad X1 Extreme Platform Specifications:https://psref.lenovo.com/syspool/Sys/PDF/ThinkPad/ThinkPad%20X1%20Extreme/ThinkPad_X1_Extreme_Platfo... On the above link, Lenove states this device only supports [email protected] on DP output of Thunderbolt 3 port, which indicates each Thunderbolt 3 port of this device supports only 2 PCI-E lanes. But on the other hand, there are some articles claims that X1 Extreme supports 4 PCI-E lanes on each Thunderbolt 3 port. Which is true? 

A:PCI-E Lanes on Each Thunderbolt 3 Port of Thinkpad X1 Extreme

Please look here:
https://www.windowscentral.com/lenovo-thinkpad-p1-vs-thinkpad-x1-extreme
 
"On the left edge is Lenovo's proprietary charger next to two Thunderbolt 3 ports with 4x lanes of PCIe each for optimal performance."

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RELEVANCY SCORE 79.6

Hi there, I have a brand new Thinkpad X1 Extreme.I heard of a problem regarding some new generation Thinkpads with a BIOS option called "BIOS support for Thunderbolt", which is needed for a proper running Linux installation.On Notebooks like the P52 or some Yogas enabling this option effectively *bricks* the device.See: https://forums.lenovo.com/t5/ThinkPad-P-and-W-Series-Mobile/Lenovo-P52-bricked-by-selecting-BIOS-thu... Can anyone of you confirm that this behaviour appears with the X1 Extreme as well? Or does it not? Has anyone tried it yet? Dear Lenovo Admins/Techs: could any one of you try this setting out with one fresh device? I want to install Linux on a second SSD (Linux Mint 19), I managed to get into GRUB loader via USB, but on startup the machine hangs completely, showing a "kernel panic" with some log lines regarding "thunderbolt", so I presume, I NEED to enable "BIOS support for Thunderbolt". Anyway, simply knowing that there *may* be a BIOS setting, that effectively *destroys* me notebook makes me completely uncomfortable.  Could you please confirm, the setting is safe OR tell me, that it is NOT safe AND you are working on a solution? Thanks in advanceB.  

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RELEVANCY SCORE 79.6

I have a Thinkpad X1 Extreme Gen 1.I love my laptop, its has enough grunt for kids to even play games. I wanted to setup this with docking station.So called up Lenovo asking which docking would be compatible with this. They advised to get 40AN0170AU. Got my dock yesterday and plugged it in.did all the firmware updated BIOS security Level 0 for thunderbolt as advised in User Guide. All seems to be working except two issues. Can't start the Laptop with button on the dock and external monitor not getting recognised. The monitor works fine when I plug it directly to the Laptop but doesn't work via the Dock

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RELEVANCY SCORE 78.8

Community: we just recently purchased a brand new Thinkpad X1 Extreme laptop and Thunderbolt 3 Workstation Dock.The Laptop is awesome but unfortunately we're on our second dicking station and wondering what we're doing wrong--or if we have a defect.  The docking station came with a 230W and 65W AC power cord, and the dock has both a 230W/170W port and 135W/65W power port. When the 230W cord is plugged into the 230W port, the dock doesn't turn on (nothing plugged in). When the 65W cord is plugged into the 135W/65W port, it lights up but no network when a laptop is plugged in or charge. The only way I get a light on the station is to plug the 230W cord into the 135W/65W port, and then when a laptop is plugged in I get network and charge. We contacted Lenovo and they sent a replacement as they admitted it was not working as it should. The second one also exhibits the exact same behavior and we are at a loss and ready to return for a refund.  I also don't want to plug a 230W power brick into a 135W/65W port for fear of overheating. Anyone else experience this or have any ideas, we'd like to hear them.  Thanks.

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RELEVANCY SCORE 78.8

Hi, I am considering to use this dock with X1 Extreme 4K. 1. What is the length of the cable that connects the laptop to the dock?2. Does the dock support rapid charge (80% charge in an hour) of the X1E?3. Is it fully compatible with Linux?

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RELEVANCY SCORE 78.8

I bought a Thinkpad Thunderbolt 3 Dock Gen 2 for my Thinkpad X1 Extreme.  I booted up in Ubuntu 18.04 and it wasn't detecting anything connected so upon reading online it seemed clear that I needed to enable Thunderbolt in bios.  I  enabled everything in the Thunderbolt dection, with no security.  After booting up, the system said "Configuring Thunderbolt Controller... Please do not power off".  It stayed like this for 30 minutes and I finally decided to attempt power off but it would not respond.  Holding the power button for as long as 60 seconds does nothing.  I tried closing laptop lid... I tried unplugging thunderbolt... nothing works.

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RELEVANCY SCORE 78

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Thanks in advance.

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RELEVANCY SCORE 78

 Reposting in correct sub forum: Hello, who is using the Thinkpad X1 Extreme Gen2 with an eGPU ?I have it perfectly working fine with my Razor Core X but once I reboot the laptop or cold boot into the OS, it just hangs before BIOS POST (black screen, no beep). I tired Disabled Kernel DMA protectionDisabled Thunderbolt securityChanged to Legacy boot modeUpdate firmware of the X1 to 1.27Using Nvidia 2080S or AMD Vega 64 CardsTesting both TB3 ports Does have someone similar experience ?I can only POST with egpu unattached and then connect it during OS boot which is quite annoying. ThanksBjoern 

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RELEVANCY SCORE 78

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. Dock works fine with both my Macbook Pro's (13 & 15). The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Both my Apple power adapters work and charge the X1 Extreme also... is it because the thunderbolt from the dock is also carrying data and video? Surely not? Thanks in advance.

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RELEVANCY SCORE 78

Hey, Just got my new X1 Extreme Gen 2 and the docking station (which doubles as a charger) doesn't charge. All other functionality of the dock works. The dock brand is Belkin Thunderbolt 3 Express Dock HD and the model number is F4U095. I have already updated the bios and software in line with https://pcsupport.lenovo.com/sk/en/solutions/ht508988 even though my model isn't listed as an affected one. Thanks in advance.

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RELEVANCY SCORE 77.6

I'm unable to connect my Apple Thunderbolt Display to my new Thinkpad X1 Extreme. I have an Apple Thunderbolt 3 (USB-C) to Thunderbolt 2 adapter, and it works with our other Thunderbolt 3 capable laptops (MacBook Pro and Dell XPS 9560), but nothing happens when I connect it to the thunderbolt ports on my X1E.  I have upgraded all bios and drivers to their latest version, From the About-box on the thunderbolt software:Software package version: 17.4.77.400Application version: 17.4.77.10Service version: 17.4.77.6Controller driver version: 17.4.77.13NVM Firmware version: 36.00 

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RELEVANCY SCORE 77.2

X1 Extreme is not listed herehttps://pcsupport.lenovo.com/sk/en/solutions/ht508988 I wonder why? Currently struggling with Thunderbolt driver and software to deal with eGPU.I am posting here so all X1 Extreme users (Gen1 and Gen2) dealing with eGPU can share thier challenges and feedback here. 

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RELEVANCY SCORE 77.2

I have an X1 Extreme plugged into a Thunderbolt 3 Dock (40AN0230US).  Whenever the screen locks it cuts off audio.  I like this. Prevents sound coming from a computer that is locked.  However, when I unlock the computer, the only way to get the sound back it to restart the whole system.  This I don't like.I have 2 monitors (ThinkVision P27H's) plugged  in using Display Port and the audio is playing from one of the monitors.  The monitors are listed in the audio panel, but neither will provide any sound on unlock.  If I change the volume it lags terribly and eventually freezes.  I can switch to internal audio.I have:1) Reinstalled audio and display drivers on the computer.2) Reinstalled thunderbolt drivers on the computer3) Updated the dock's firmwareBut the problem persists.  Any ideas of what to try next besides getting a replacement?  Every item - even the cables - in the chain are supplied by Lenovo.  Should work flawlessly in my estimation.

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RELEVANCY SCORE 77.2

In the morning today I got a notification from Lenovo Vantage that a new version of BIOS is available for install. I went ahead and installed, restarted and my dock isn't working. Tried to plug in a monitor into the TB3 port, also didn't work. I went into BIOS and turned on BIOS assist for Thunderbolt but it didn't have any effect. Anyone else is experiencing the same issues? Thinkpad model: 20MF000DUSBIOS version: 2EET36W 1.1820MF000DUS

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RELEVANCY SCORE 76.4

As mentioned in the subject, I've just connected my new X1 Gen 2 Thinkpad to the Thunderbolt 3 workstation dock and the performance is very laggy. I'm not sure if I need to install a driver. Please advise. Thanks.

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RELEVANCY SCORE 76.4

Hello Lenovo friends! I've been a huge fan of ThinkPads-- my first was a T400s back in 2009.  And I've definitely found them to be solid, reliable machines.  I purchased a ThinkPad X1E last November and just encountered a new problem today though-- when I use my TB dock and play video, I've been getting BSOD messages.  I've connected the dock to two monitors, one via DP and the other via HDMI.  The Stop code is "DRIVER_VERIFIER_DMA_VIOLATION." I've read online that to fix this BSOD, you simply download and install the latest TB firmware update.  So I tried doing that today. But when I go to install the firmware update, I'm getting conflicting instructions!  The first dialog box says, "Please do not plug the Type C or Thunderbolt device to your system while updating the Thunderbolt Firmware." The second dialog box instructs, "Please connect at least one Thunderbolt device to your PC..." What is the correct step to do?  I only have one Thunderbolt device and that's my dock.  Should I connect it to my X1E while I'm updating the TB firmware?  Or not?  I've read on other forum posts that other X1E owners have actually bricked their docks when performing TB updates so I'm very concerned about that too.  Can someone please advise?  Thank you! PS.  Here are some of my system details too, btw, in case that helps:My Product #:  20MFCTO1WWMy BIOS version:  N2EET37W 1.1... Read more

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RELEVANCY SCORE 75.6

New X1 Extreme Gen 2 and new TB 3 Gen 2 Dock... and am having continual problems with various devices dropping out when connected to the dock.  One of three screens would not wake up after sleep, random wired ethernet connection drops out flipping me to wireless, random USB devices drop out, etc. This thread highlights a critical software and firmware update that would seem to correct the same type of issue I am seeing - except that there isn't a software and driver listed for the X1 Extreme in either Gen 1 or Gen 2!  I use this setup for my business and it is obviously imperative that it works.  I've had this for only a couple of weeks and updated to the latest TB3 Gen 2 driver (V10015) but it hasn't seemed to make a difference. Rebooting used to work but lately stuff drops out regularly and really handcuffs my ability to do much at all when connected to the dock.  Of note is that all of this only happens when connected to the dock.  Any and all help would be huge!

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RELEVANCY SCORE 74.8

P1 i7-8850H, 32GB RAM, Quadro P200 conected to a LG 32UD99-WBoth in Windows 1809 and 1903 when resuming from sleep it will randomly happen that:Audio through the external display is lost. Audio device shows a warning mark and you have to disable/enable in device manager to get it back working.External display is no longer recognized (2 times in 24 hours) you have to disable/enable the Nvidia Quadro P2000 in device manager to get it back working. Connectivity is unreliable regarding internal graphics, external screens and thunderbolt It seems to me that these recurring graphics, display and thunderbolt issues found in P1 X1 machines are related to it. Is there anybody experiencing the same? This is a summary of bios versions with fixes related to issues alike.<1.21>UEFI: 1.21 / ECP: 1.10- (Fix) Fixed an issue where WMI BootDisplayDevice option is incorrect. - (Fix) Fixed an issue where the system might not resume from hibernation on Discrete Graphics mode with Windows10 version 1809.<1.19>UEFI: 1.19 / ECP: 1.10- (Fix) Fixed an issue where the system might BSOD when connected the external monitor.(Note)NVIDIA Graphics Driver v25.21.14.1735 or later version is required.<1.18>UEFI: 1.18 / ECP: 1.08- (Fix) Fixed an issue where the system might not boot with Hybrid Graphics.(Note)If the UEFI BIOS has been updated to version 1.18 or higher, it is no longerable to roll back to the version before 1.18 for boot problem prev... Read more

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RELEVANCY SCORE 74.8

I've been experiencing general stability issues with the ThunderBolt 3 dock. I purchased Extreme X1 for work because of the impressive specs and portability of the device. Overall I've been very pleased with the performance and build quality of the device and Lenovo's software suite makes keeping everything up to date really easy. WIth that said, I've had LOTS of issues with general stability of this product. It appears to Lenovo had issues with the discrete graphics (Nvidia Geforce GTX 1050 ti) which may have mostly been resolved with the latest update. I'm on a fairly recent version of Windows 10 (1803). When using the Thunderbolt 3 dock I still experience lots of issues where the device freezes or becomes unresponsive when docking or undocking. Often times I must force power off the device completely because the device is unable to wake from sleep correctly when docked. I have not tested whether device itself is unable to wake from sleep or if it's just because it is connected from the Dock. However sometimes the device WILL wake correctly but then certain functions will not work, notable USB data will not work often but will be powered (keyboard lights are on but can't use caps lock, for example). Or sometimes the VIDEO won't display at all (thunder bolt graphics issue with discrete GPU) however I can clearly see caps lock works on my keyboard. Note all mentions of keyboard here refer to a USB keyboard wired to the TB dock.  Also worth noting ofte... Read more

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RELEVANCY SCORE 73.2

We have 2 X1 Yoga 2nd Gen laptops that had the same issue. Thunderbolt failure that led to a missing thunderbolt controller and no longer charging. Before anyone suggestsThings we have done:pressed the reset buttonunplugged the cmos batterychanged the battery completelyDownloaded new drivers but Thunderbolt controller is missing and can't update. (they are both dead so and I can't remember exactly what is going wrong)Can't update firmware since we can't keep it on a charger as it wont charge. Currently don't have a Yoga X1 Gen 2 doner laptop except my coworkers so he is haven't to swap the batter in and out to give it power to do more testing when he can. I am assuming this is a full board replacement as they didn't seperate the Powerboard from the Mainboard unlike what they did with the Power switch which is on a seperate board....seems odd to me. Any doner board would come from a thirdparty and isn't something we are willing to do at this time. I would like to know if anyone else has had this problem as this is 2 out of the 8 we bought that are completely dead. Any help would be greatfully apprecitated. Thanks, S

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RELEVANCY SCORE 72

My normal set up is running 2 external monitors via a lenovo dock model 40ac0135us.  Therefore, the nvidia GPU is in play. My x1e configuration is the 4k native LCD, 32gb RAM, 1TB SSD + 2TB Secondary SSD. I've been getting blue screen crashes consistently going to certain web pages with Opera or the latest Chrome.Specifically, going to this site and clicking an article like the following:https://abc7news.com/weather/tens-of-thousands-left-without-power-as-pg-e-begins-planned-power-outag...Give it a few seconds, up to 10 or so sometimes. Also happens pretty consistently when browsing amazon prime video titles, not watching, just browsing the titles which is where I first encountered the blue screens of death (BSODs). Currently I'm running win 10 64bit version 1809 and have this happening.    Over the prior weekend, to rule out any old issues on my install I did a complete fresh install on the second SSD with windows version 1903 from Microsoft via flash drive. Windows 10 automatically installed nvidia drivers 417.35 and all other drivers in the background.     Device manager was eventually clean of any remaining unknowns.   I then installed chrome which is version 77.0.3685.90.   Not logged in to chrome, no extensions and hardware acceleration settings did not matter.  It crashes with and without it on. Did a test in amazon prime and blue screen crash with stopcode SYSTEM_T... Read more

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RELEVANCY SCORE 72

Hi Everybody, Hope i'll find help here. I spent hours to make my T470s (20HF) working with external display (LG 27UD88-W) via USB-C. I bought 40Gbps Belkin cable at price of gold.I updated all my drivers (lastest intel 620, all stuff i've found on Lenovo, Installed the thunderbolt software/drivers from Lenovo 17.3.74.400, BIOS etc).Well it looks like every thing is up to date. But I still don't have the ThunderBolt controller displayed in windows devides manager... And of course my 4K display is not working.When plugin USB-C C cable, the ext monitor detect something is hapenning, and Thinkpad is trying to use external display, but he doesn't success. The laptop screen blinks, CPU running high, something loops. Well what's going wrong here ?Thanks for your help 

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RELEVANCY SCORE 71.6

I have a Mac Thunderbolt display that has a Thunderbolt 2 connector. This display was working well with my previous ThinkPad running Windows 7.  Just recenlty I switched to a ThinkPad P52 running Windows 10. Plugging my display into the Mini DisplayPort 1.4 does nothing. In settings, trying to detect devices says "No Devies Detected". Does anyone know how to get my Mac Thunderbolt Dispaly working on my ThinkPad P52? Thanks. 

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RELEVANCY SCORE 71.6

Dear community! I have issue regarding my ThunderBolt connectivity. I have updated the latest Thunderbolt updates as suggested here: https://pcsupport.lenovo.com/sk/en/solutions/ht508988  I do get the following issue when installing the Firmware I do not see the Thunderbolt device under Device Manager. Not even when Thunderbolt device is connected. View under the Thunderbolt software "About" My BIOS  

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RELEVANCY SCORE 70.8

Can I connect my ThinkPad T480 to a MAC Thunderbolt (2) Display? 

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RELEVANCY SCORE 70.8

I am trying to connect a ThinkPad t460s to my 27'' Apple Thunderbolt display. There's a port on the right hand side of my notebook which accepts the connection from the Thunderbolt plug, but nothing shows up on my display when I plug it in.  I am not a computer person and have no idea why this is happening. Any help/advice would be greatly appreciated. Thanks!

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RELEVANCY SCORE 70.4

I recently hooked up a secondary monitor to my ati 9800 XT, and its crap!

It's a Goldstar Stuidoworks 76i monitor. I have a dvi-vga adaptor and a regular vga-m/m cable. the problem isnt with the dvi cause if i plug my good monitor into the dvi adaptor, it works well and the 76i is still blurry.

the problem is if i change the resolution to anything greater than 800x600, the picture gets very fuzzy, and unusable. i've tried lots of different freq. combinations, and tried changing the colour as well. i looked all over for drivers for the monitor but i didnt find any for XP, i found something that was basically colour profiles, i loaded them, but they didnt change anything.

am i forgetting something? or is the monitor just CRAPOLA?

thank you so much for your help!!

-:evil: satan.
 

A:Fuzzy Secondary Display? 9800XT dual display issues.

Well since you checked to DVI adapter with another monitor I say your monitor is going bad. How old is it? There might be a label with the year on it the back. I have seen this happen to monitors only old 3 years old but usually it monitors older than that.

Other signs indicating its near death is a high pitch whine at higher resolutions or max brightness and contrast.

Tell us what you find.

Good Hunting
-chris
 

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RELEVANCY SCORE 70

Hi,after figuring out, that the USB-C Gen2 Dock does not support 4k and something else output with a T490s, I got a Thunderbolt Dock Gen2.I am using a BenQ EW3270U and Samsung U28E590 (2x 4k) now and have some serious issues with dock working with the T490s. When my notebook is closed and not used for some time (so I guess it is off/deep standby) and I connect it with the dock via thunderbolt port, the dock recognizes it, the laptop LED indicator shows charging and I turn on the system via the dock. Then the fan of the notebook turns on, but the monitors usually stay in standby. Sometimes I have a half image on one of the screens with black lines in it (mouse not moving/frozen). I can reconnect the dock with the notebook and sometimes it works then and sometimes not (hard restart via notebook power button - long press - is necessary). Furthermore, when the system is running "fine", the screens suddenly turn black, the notebooks makes a sound and it seems like it has lost the connection to the dock. Then the monitors get a signal again at once, but the power led does not show charging anymore (and windows actually shows that the notbook is running on battery now). To be honest, I don't even have a clou where to start to figure out this mess. Pretty expensive setup just not working flawlessly together is a pain!

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RELEVANCY SCORE 69.2

the X1E i ordered had one primary NVMe M.2 drive and I went and purchased another M.2 NVMe drive from another vendor upon receiving my machine and trying to install the additional drive, I discovered that the SSD would not lay flat seemingly because it's a double-sided SSD.   I have not seen anywhere that says the X1E must utillize a single-sided SSD and the user guide provides no clarification.  i have contacted lenovo via chat and also technical support via telephone and they've been of no help.   when it says M.2 form factor you would assume that any M.2 drive would work but apparently it does not.  if I have to return the drive I'll be out $60 for shipping and restocking fee.   am I missing something here?   i'd be very disappointed if I have to return the drive and get dinged $60.  If indeed it only takes single-sided drives, how would an average user/customer know that?

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RELEVANCY SCORE 69.2

Can I connect my ThinkPad T480 to macintosh thunderbolt (2) display monitor?

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RELEVANCY SCORE 69.2

I recently purchased a TP X1 Extreme, and love it, however, I have this strange intermittent problem: I have an external monitor (1920x1080) and I'll be working along (doesn't seem tied to an app), when all of a sudden then screen goes black for 3 - 5 seconds, then returns. Doesn't happen continuously, just once, then it goes away for some period of time - maybe up to a few hours, then it happens again. Seems to have gotten better with a recent BIOS update, but still happens. I have the same issue at work, where I have a TP P52 mobile workstation, but it happens much less often (like maybe once every couple of weeks). Any ideas? I have been using the Lenovo Support Bridge to keep the system up-to-date on drivers and Windows updates.

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RELEVANCY SCORE 69.2

Hi,Does anyone know if the X1 Extreme with 4k display is already equipped with the "ThinkPad Privacy Guard" ? See here:https://www.youtube.com/watch?v=Anv_XXgOVLw This is a really nice feature ... hope this is already available. Thanks a lot for your feedbackDidier

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RELEVANCY SCORE 68.8

Thinkpad 13 gen 2 with  "USM-UCSI ACPI device" code 43 with latest firmware.  "USM-UCSI ACPI device" is not working proerply and have a code 43.  --------------- Update: a reset by poking the hole on the back with a pin resovled it.  Go figure... case closed  

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RELEVANCY SCORE 68.8

This morning after waking my ThinkPad P52s (Windows 10 x64) from sleep the following happened: 1. The "A Thunderbolt controller has experienced a problem and cannot connect to devices or other computers until new firmware is installed" dialog box popped up several times. However, it no longer shows up. I believe (after some googling) this means the controller went into "safe mode" for some reason and will only accept firmware updates now.2. Both USB-C ports stopped working properly (peripherals connected to either of those ports are not functioning). I was able to use those ports just fine few days ago.3. The 65W Lenovo power adapter is now detected as "15W USB-C power" instead of "AC power". This results in batteries charging only when power consumption does not exceed 15W (i.e. when laptop is powered off or idle). Most likely due to the same reason the following message is now shown during every reboot: "The connected AC adapter has a lower wattage than the recommended model which was shipped with the system. To boot with the AC adapter, please connect the AC adapter which was shipped with the system. Press Esc to continue." Thunderbolt controller is enabled in BIOS. "Thunderbolt in BIOS Assist Mode" is disabled. It looks like Power Delivery is not being negotiated between the power adapter and the laptop due to (malfunctioning?) Thunderbolt controller. What I've tried so far:Plugging power adapter to both USB-C ports with the same result (see 3. above)U... Read more

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RELEVANCY SCORE 68.8

Hey Everyone, I'm having an issue where my dock is somehow affecting my monitor's ability to display at its native resolution. My monitor 1 is "dumbed" down to display at 1920 x 1080 and it refuses to let it display at its native resolution.Do I need a different dock? Thanks,Condor90 Current specs: Laptop: T480 20L5Version: 10.0.017134Thinkpad Thunderbolt 3 Gen 2Firmware: V10011Monitor 1: LG Ultra HDResolution: 3840 x 2160Monitor 2: LG FULL HDResolution: 1920 x 1080Monitor 3: T480 screenResolution 1920 x 1080

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RELEVANCY SCORE 68.8

Hi!Windows 10 Pro (1909). Just got new devices named in subject. Today was informed about two issues. I hope You can shed some light.(1) When laptop is connected to dock (might be in sleep) then dock-connected keyboard and mouse seems to working, but external display not attached.(2) When to restart laptop while in dock it get stuck on start screen (a?la ?if you want to interrupt normal start ??.Yes, laptop and dock BIOS and FW?s and drivers should be in order, including Windows is up-to-date.Any ideas?More thanks, Alar.

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RELEVANCY SCORE 68.8

I purchased an X1 Extreme (4K) a few months ago. I have run into a few issues and was hoping I could get some advice. For reference, I have observed these issues across multiple different Windows versions, GeForce driver versions, and Lenovo BiOS versions. I am happy to answer any follow-up questions in the comments. 1.When I have hybrid graphics enabled, I have observed significant stutter when scrolling in applications such as Google Chrome, Spotify, and more, especially when opening PDFs in Chrome. Turning off hybrid graphics resolves fixes this, but I was wondering if there was another option I had other than compromising my battery life by disabling hybrid graphics.2.When I keep the TrackPoint enabled, it occasionally begins moving the cursor on its own and keeps going for a few seconds, with no apparent way to regain control until it stops. While I can fix this by just turning off the TrackPoint, I enjoy using it and would like to know if there is a different solution to this issue. Thank you in advance!

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RELEVANCY SCORE 68

We purchased a new X1 Carbon 6th Gen with the new Thunderbolt 3 Dock Win 10 1803 and have had all kinds of problems. Bad enough to consider other brand alternatives. All Lenovo drivers are current, we updated the firmware and drivers for the dock. With that we still have the following problems and dont know how to resolve them1. The network connectivity from the dock to laptop with USB-C loses connectivity on occasion. Also when the user shuts off the laptop, comes back and turns the laptop on, no network connectivity is re-established. The only way to fix this is to unplug the USB-C cable and plug it back in. Sometimes that will lock up windows and we have to do a hard shut down and start of the laptop. 2. Running the display out from the dock is not always reliable. The monitor will turn off randomly. To bypass this issue we have to just plug the monitor directly into the laptop. 4. Occasional random bluescreens with a stop  code DRIVER_VERIFIER_DMA_VIOLATION. This error is related to bad drivers.Are we missing something. Is there anything we have to set in the BIOS to resolve these problems? I've been reading up on this dock and a lot of people are having problems with this dock and carbon 6th gen laptops

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RELEVANCY SCORE 68

This is the second time I am posting this. I believe my initial post was removed, but I could not determine why. Please message me if I am breaking any rules and I will redo the post to abide by them. I purchased this laptop around 6 months ago, and after waiting around 45 days for it to actually show up, I was incredibly pleased by it. That is until some issues have started appearing. None of these are completely system breaking but have become large inconveniences. Issue 1: Around a month ago (I think after a firmware update), the trackpad began to randomly left click if I used the bottom right area of it. When using the rest of the trackpad it works fine, but the bottom right corner will randomly click if my finger slips over there. "Oh well," I said, "I have trackpoint and a mouse. I'm good." I contacted support and went through all the steps over the phone with them, including installing the latest updates (windows and Lenovo), reinstalling the driver, restarting the driver, restarting the machine, and cleaning off the trackpad. However, since that issue began happening, I noticed another issue about a week later.Issue 2: I can no longer connect an external display either via thunderbolt or HDMI. This issue seems to have come out of the blue. I did some searching and so far have tried (again), installing all updates (including the critical thunderbolt update that was released sometime in November I think), trying different cables, trying to use a dock and plug ... Read more

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RELEVANCY SCORE 67.6

Hello there, Before purchasing this laptop, I'd like to know if there is a way to make it work with a Benq 120hz/144hz monitors? I mean, does the laptop support a connection to a 120hz/144hz monitors and it works perfectly fine? Thank you 

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RELEVANCY SCORE 67.6

Hi all! Already bought Thinkpad X1 Extreme (with FullHD N156HCE-EN1 display) and looks like color balance is to warm (yellow). In BIOS hardware tests screen is yellow too - it's not operation system problem. Calibration in Windows and Intel Graphics control panel didn't help. And there is no tool to configure screen color balance like in Asus or Dell laptops. This is especially noticeable when compared with other devices - having two old notebooks (Asus and HP) and white color is white and not yellow on them. It's normal for this screen or color balance will be more accurate? Because tech support tell me that can replace the screen by the warranty - and I afraid new screen can be the same. I know that two types of screens used in this model but having generally the same specifications. And second question - can be FullHD display replaced by UHD one? Attaching photo of comparsion - X1 on the left. 

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RELEVANCY SCORE 67.2

Hi - just received my thinkpad X1 extreme gen 2 with UHD screen.The screen is horrible - it looks like its covered in some sort of mesh - so especially it is seen on white background looking like millions of little dark dots plus windows look very blurry changed the resolution to FHD, changed the scalling - it remains the same - when connected to the external monitor - there is no issue on the second screen but the built in laptop screen is just horrible. disabled UHD graphics in BIOS - no change. Anyone experienced anything similar? would that be some sort of screen protector, antiglare or protecting foil? Thanks in advance

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