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touchpad isn't working but mouse works fine

Q: touchpad isn't working but mouse works fine

hi,i had my laptop repaired for overheating and cooling fan issues from a hp service center. since the repair my laptop's touchpad isn't working. after that i formatted the c-drive and installed fresh windows 7 home basic on my 64 bit laptop. i installed synaptics touchpad driver but touchpad isn't showing in device manager. i then connected a usb optical mouse which works fine and then mice & pointing devices is visible in device manager. when i disconnect the mouse, mice & pointing devices disappears from device manager. also in mouse settings there is no tab for touchpad. i also uninstalled the mouse driver and reinstalled synaptics touchpad driver but no use. is it due to hardware problem caused during repair? or is it a driver issue? the touchpad worked fine before repair and i used synaptics touchpad driver earlier. how can i solve this issue?

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RELEVANCY SCORE 200
Preferred Solution: touchpad isn't working but mouse works fine

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 84.4

Not really sure what genre this problem should be on. However i have recently purchased a Fujitsu Siemens Amilo Li2727 notebook. Working fine when i got it but i decided to use a usb mouse instead of touchpad now the touchpad has stopped working entirely even when usb mouse id plugged out. i really want to resolve the problem. i have already gone onto control panal, mouse but the touchpad does not come up as a device. Any help appriciated thanks.

A:Touchpad not working, usb mouse does, touchpad never works even w/o usb mouse

Hello Tristan,

Welcome to the forums.

Been a while since I had a laptop, but I seem to remember there being a setting on what to do with the touchpad when the mouse is plugged in. Unfortunately I don't remember where and have no way of finding it.

Have you tried rebooting with the mouse unplugged?

Sorry I can't be of more help. The manual for the laptop ought to have that info in it somewhere.

Gary

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RELEVANCY SCORE 73.2

Hey,

I've been doing some online gaming (world of warcraft), and I kept getting these Error#131 issues. This would cause the game files to become corrupted and then I would have to repair, or reinstall. The WoW tech site says that chronic error #131 messages are either a Hard drive, Ram, or Motherboard issue.

Running the Windows Vista memory diagnostic tool has turned up some odd results, the initial test with a 1gb stick in slot #1 and a 1gb stick in slot #2 came back with errors. I then removed the ram from slot 2 and ran the test on slot 1 with 1 stick of ram.... no errors. I did the same with the other stick in slot 1.....no errors. this lead me to believe that it was slot#2 giving me the issue so I moved the ram from slot 2 to slot 3, thus having 1gb of ram in slot 1 and 1gb of ram in slot 3. After a little while......error#131 appeared.

So I then tested both sticks in slots 1 and 3 together and came back with ram errors, I then tested both sticks in slot #1, and then again in slot #2 and both tests came back fine. Any ideas on what this issue could be? I know both sticks are the same brand, speed, totally identical.
 

A:Ram Works fine in single sticks, not working fine together :P

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RELEVANCY SCORE 67.6

Hi all this is my first time posting anything anywere, here goes on 9-4-08 I clicked on a link to a program and as usual vista wanted me to approve it so I did, my antivirus program went off with a high threat and I thought it stopped anything from happening however after I removed the bad stuff with the AV program I noticed my computer would crash to blue screen every few minutes or so.
So I quickly became frustrated I tried repeatedly to used the vista cd to restore it but it would crash in the middle of the process. Next I checked the Dell support link on my desk top and it scanned the computer for any hardware or compatability issues and said I needed to install bios update.So I downloaded it ,all was ok at this point , when I began installation it completed about 25% then crashed to blue screen again . Now I am banging my head on desk... well I try to restart computer and I now have nothing at all ,no monitor stays blank,no keyboard, no mouse CD drive runs and flashes and the little #4 light on front of tower stays lit now but no HDD activity .
So I remove my HDD and install it in my sons E521 , we have same computers, and it went back to crashing to bluescreen. So now I experiment with boot sequience and boot from cd first then I just had windows vista install cd in drive and restarted computer, and that seemed to take care of that problem , however when I put my HDD back in "my" computer stall nothing ? ? ?
Now does anyone out there have any ideas ? I am th... Read more

A:Hardrive works fine now, but no monitor,keyboard or mouse activity

Hi, roadan1971, and welcome to the forums.

It sounds like your BIOS was in the middle of being updated (colloquially called flashed) when it died. You'll need to contact Dell tech support and tell them exactly what happened, and see if they know of a way to restore your computer's BIOS - else you'll have o pay to have it replaced.

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RELEVANCY SCORE 67.2

Reposted with more descriptive title:

Dear Forum goers,

Since rebooting today, my mouse and keyboard do not fully work. After start up, the mouse tracks but does not register clicks. The keyboard's windows key works and ctrl-alt-delete will bring up task manager, but I cannot select an icon by pressing the first letter; I cannot hit up or down arrows to navigate the start menu; I can't do anything but hard restart my computer.

Doing some initial research, the forums lead me to believe I had a driver problem. I started in safe mode, both the keyboard and mouse worked (keyboard works fine in BIOS). I uninstalled both drivers and restarted to find the exact same issue.

I had just plugged in my router (trying to connect another computer to the modem) and restarted my computer to attempt to detect the internet. I had no installed anything on my computer since last week. I had been attempting to run some sketchy programs that I had first run thru my virus checker (Norton Internet Security 2007 suite, fully updated). I suspect one of the two exes that passed the norton scan (so they were not promptly deleted) may have done this. I don't think I had restarted until now.

I am running Windows XP Professional Service Pack 2. I had searched the internet for about an hour before posting, not finding any similar issues. Does anyone have an idea of how to fix this? I'd even take a proper keyword search for this issue. I've been using mouse + keyboard unrespons... Read more

A:Mouse: only scrolls (no click) keyboard: only windows key works. all fine in safemode

A system restore to over a week ago fixed the problem. I'm still interested in what may have caused this wacky bug if anyone has any ideas??
 

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RELEVANCY SCORE 66

I am very inexperienced with a computer.  I use mine for social websites and news.  
 
I updated to Win 10 last week and had a lot of problems.  First the keyboard wouldn't work so I had to use my phone to go on forums to find out how people were fixing the issue.  I ended up uninstalling whatever keyboard was listed as ELAN under the hardware tab.  That fixed the issue.  Then my mouse was frozen so I followed similar steps on my own, assuming I knew what I was doing. I managed to get the mouse working with the same concept but the touchpad worked in reverse.  Two finger scroll down made the page go up and vice versa.  After a Windows update the issue remained so I decided to take matters into my own hands again.  I used additional mouse options (as I previously had) > properties > driver > it gave me 3 options, one of which was the mouse, one was the touchpad, and I cannot remember the third, I selected touchpad and clicked uninstall.  I figured since that's what I had done with the other issues it would work after the restart.  Well, it doesn't.
 
I've tried repeating my steps and have clicked all the tabs available under the additional mouse options.  I've scoured many forums for this issue to no avail.  I just want Smart Gestures back.
 
I have an Asus U57A and as mentioned I am using Windows 10 64-bit.

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RELEVANCY SCORE 65.6

Hi

I am having a really difficult problem at the moment...
I am an IT Tech and all our pc's work fine on the network AND Internet.
I have a clients laptop with me, it works perfectly on the network but NO internet what so ever. I done numerous virus scans, Malware removal etc but with no luck sorting the problem.

Also, if it helps, when I try to repair the wireless connection "Windows could not finish repairing the problem because the followng action cannot be completed: Disabling wireless adapter" also previously, same error message but something about the DNS when repairing the wireless connection. the drivers are up to date. Realtek RTL8187. I have configured it manually including the correct DNS.

Also if i try to disable programs to run on startup through msconfig while in the Administrator account it tells me i do not have administrative rights, even though the account does.

Need to get this sorted asap, without a format.

Here is an attached HJT log incase you need a look.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:39:39 PM, on 11/18/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\s... Read more

A:DSL not working, network works fine

moving to hjt forums.
 

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RELEVANCY SCORE 65.2

Hi, I'm new here, but I've no ideas how to solve my problem so I've decided to post here. My touchpad stopped working (as usually here) but, gestures are working fine (on windows 7). I've tried everything, reinstall drivers, update SMBus (I know, that SMBus drivers have something common with touchpad), but touchpad still no poiting. Also, I've tried to install/boot linux, and for my surprise, there is working everything - pointing and gestures etc.. What should I do ? How to fix it ? I've also tried another touchpad - same issue. Adding screen of settings of my touchpad. Any idea guys ? Help pls. :/ Driver version: 18.0.7.116Detected by windows in: PS/2 mouse port Synaptics SMBus Driver:18.0.7.116 I've also tried to install older driver - not working - UltraNav 18.07.40, 17.0.12.60 ... 


























touchpad.png ?64 KB

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RELEVANCY SCORE 64.8

I have a mid 2010 iMac 27" 3.2Ghz i3 4GB ram 1TB hard drive space ATI HD4870...

Running windows 7 x64 and OS X 10.6.6

I am using a wireless internet source from nearby, and the connection works great on OS X when I boot into windows the internet is completely un-responisive and when it does work its slower then glass (for those of you who don't know glass is technically a liquid)
I have no idea what the difference is...
 

A:Windows 7 internet not working...OS X works fine though

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RELEVANCY SCORE 64.8

Hi,
We have asp.net website on which we have used various JQueries. We are facing rather unusual problem in IE 9. 
For e.g-
When the page is loaded, on click of Jquery datepicker, calendar is not poped up, but when I press F12 and then refresh the page, the datepicker calendar is popup and I am able to select the date.
The problem resurfaces again if the browser is closed and open again.
We have this issue for datepicker, DataPagercontrol and phone masking Textboxs.
The Jquery version we are using is 1.8.9 which is then again updated to 1.12.1, but the problem still persists.
Please suggest.
Thanks in advance.

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RELEVANCY SCORE 64.8

Firefox 3.02 stopped working. I upgraded to 3.03, then tried a clean reinstall, then tried going back to Firefox 2. Tried running Firefox in Safe Mode. Also disabled Norton, and Windows Firewall. Also tried uninstalling Windows SP3. Nothing worked! IE and Outlook Express work fine. Before this happened I uninstalled the free Norton Corporate Edition which came with my new computer and installed my university's Symantec Antivirus 10.1.5.5000. I read somewhere that Norton uninstall can cause this problem, but don't know what to do.

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RELEVANCY SCORE 64.8

Recently got some nostalgia and wanted to play AOE. I have the original, the expansion pack, and AOE2 age of kings.
The original AOE and the expansion installed, loads, and runs flawlessly, I didn't have to do anything special.

AOE2 however is giving me trouble.
I click to launch the game, the disc whirs in the drive, and then stops. No load screen, no error messages, nothing.


What I've tried-
Running it in every compatibility mode option there is, as an administrator, tried changing color resolution, tried a clean boot startup, nothing has produced any change.

What's going on here?
It's frustrating that the original works fine, yet this one does not.
I understand it's available on steam, but I own the discs, I don't want to pay $20 for something I already own.

Ideas?

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RELEVANCY SCORE 64.4

Tonight there was a lightning storm, I can't imagine how that could have had this effect, but I can't ignore the timing either. IE and Firefox just flat out quit loading anything

The address is not valid

Most likely causes:
There might be a typing error in the address.
If you clicked on a link, it may be out of date.

What you can try:
Retype the address.

Go back to the previous page.


But AOL explorer alone works beautifully......Though runs of speed tests are showing a shakey download/upload stream, although I'm still getting 8 megs/1 meg, and again IE and Firefox just flat won't work.

HELP please? Anyone?

A:IE just flat stopped working, but AOL explorer works fine

Have you tried a system restore to an earlier date?

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RELEVANCY SCORE 64.4

I have a HP 15-d005tu laptop. The keyboard has suddenly stopped working when I connect to Wifi, but starts working when the airplane mode is turned on. When I connect to wifi I have to use the on-screen keyboard which really slows my work. Please help.

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RELEVANCY SCORE 64.4

When i plug in my memory stick at home and click on computer and on removable disk, it doesnt want to show me my files. The program quits responding and I have to take out my memory stick. Sometimes, it will show me my files but it won't let me access them. It will take forever to act like its loading and then it won't and "Computer" says it is not responding. Is it my device? I bought it Windows Vista compatible. I dont understand why I cant get to my files. After removing the stick so my computer will go back to being responsive, the program "My computer" will not recognize the device again. I have tried all my USB ports, they do the same thing. I have restarted my computer and it does the same thing. I need help!!!

>>>To Blind Dragon. I have no pop ups. I also use Norton Firewall Security.

>>>To jobeard, Windows Vista fails to uninstall USB devices on my computer. Also, when the program "My computer" freezes up, u cant do anything unless u remove the USB first bc it glitches the computer.
 

A:My USB isnt working with my laptop, but at school it works fine...

Obviously its not the device. It has something to do with your computer.

When you plug in the device just let it sit for a minute, vista should go and get the proper drivers/firmware for the device.

Watch you tray in the bottom right hand side of the screen. Does a box pop up when you plug in the device.

Do you have a firewall installed if so which one?
 

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RELEVANCY SCORE 64.4

I cannot access the internet through EI or Firefox on our home computer that is running Vista.Ofcourse my laptop running XP works fine. I have tried a number of fixes from different forums and so far nothing has worked. I'm working off the same wireless network for both, I have had the Vista computer for about a year, and the internet as worked relatively well until about two days ago. The problem existed before I installed SP1 and has persisted after the install.

Can somone work with me on this to figure out what the problem is? Thanks.

A:Internet quit working w/ Vista OS works fine w/ XP OS

Hi -

Please follow the instructions found HERE - but you will have to copy AutoRuns and the batch file over to the Vista PC.

Attach all to post.

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 63.6

I need help on my pc's front sounds socket, the back works fine with sounds and mic. Im using realteck sound driver and its all set that the front and back sounds is supposed to be working but the front cannot detect anything.
 

A:Front sounds sockets are not working, back works fine

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RELEVANCY SCORE 63.6

So this happened before. I bring my computer over to a friends house for a couple days, then when bringing it back to my house and hooking it back up the mic does not want to work with skype or any program that records.

Had this happen last week then it just fixed itself. As of right now everything is plugged in the right spot, all the checks and green bars move when i talk into it in the windows settings. Even when I go to monitor mic option i can hear fine, it is working.

Just for some reason it is not working with any chat program. It is not working in skype, steam, and windows recording. WTF is going on here

A:Mic stopped working with programs, works fine with monitor check?!

Check that the device the mic is currently plugged into is set as the default device:

The level indicator and monitoring functions will still work for non default devices, but only the default device will be used with applications (unless the applications themselves have the option to override this).

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RELEVANCY SCORE 63.6

Hello,

I have a networked computer that is experiencing the following issues:
1. Logmein traffic works perfectly, is it super fast and I have no issues.
2. Internet will not load, or loads impossibly slowly.
3. Dropbox does not load beyond 1KBs and then will drop out
4. Updates will not work/download
5. Downloads/ftp traffic fail

What I have tried.
1. switching ports it is plugged into on the router, to a port that another (perfectly working) computer is plugged into.
2. Changing IP address
3. Running the norton removal tool
4. Logging in under a different account
5. removing the hosts file
6. Setting IP to dynamic

I have had no luck beyond that...any ideas? I am a CCNA here and this is simply driving me NUTS lol

Thanks,

William

A:Internet, ftp, dropbox and updates not working but logmein works fine.

Please download MiniToolBox, save it to your desktop and run it.Checkmark the following checkboxes:Flush DNSReport IE Proxy SettingsReset IE Proxy SettingsReport FF Proxy SettingsReset FF Proxy SettingsList content of HostsList IP configurationList last 10 Event Viewer logList Installed ProgramsList Users, Partitions and Memory size.List Minidump FilesClick Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run.Note: When using "Reset FF Proxy Settings" option Firefox should be closed.

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RELEVANCY SCORE 63.6

Hello, I am new here. I have an HP Pavilion entertainment laptop. Everything was functioning just fine. Then, windows update happened. It was a critical update that cannot be undone. I performed the update. Immediately after all of the preinstaled HP software quit working. I fought and fought and I have most of it working again but all of it is very buggy and crashes a lot. HP Help and support and HP health no longer work. I had to install the vista versions and I run them in compatibility mode. They still don't work rite. Another critical update was released and then my internet port on the side stopped working. My laptop cannot connect to the internet through it but will via wireless. In the hardware manager my internet card shows up as the driver failing to load. It is Realtek PCB family controller. Uninstalls and re installs don't work. I even used a registry cleaner (registry first aid) to uninstall it so as to remove all the registry keys. Letting windows try to install the driver fails as does letting the realtek software try. Also, every reinstall just adds a number to the end of it. I am on Realtek (3) now. I need to get this driver to work but it will not. I am not seeing a whole lot about it so I guess this isn't a common problem. Everything else I have works fine so far as I can tell. I also tried using the file browser to hunt down all things realtek related and delete them. Windows just gives me the new hardware box, puts back what I del... Read more

A:Wired internet jack not working but wireless works just fine

Run Windows System Restore - choose a restore point prior to the installation of the Windows Update you mentioned -
START | type rstrui

What is the exact model number of the HP laptop - look on the label on the bottom.

Registry cleaners are unnecessary and can cause registry damage -

http://www.techsupportforum.com/f217...er-401950.html

http://www.techsupportforum.com/f217...ml#post1722857

Regards. . .

jcgriff2

`

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RELEVANCY SCORE 62.4

The touchpad on my laptop has stopped responding to taps and clicks (physical button).  The touchpad continues to works to move the cursor, but will not tap or click to select.  The touchpad is NOT off and I have double/triple checked the Properties for the Synaptics ClickPad and all is in line with the HP self-help guide.  Please help!

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RELEVANCY SCORE 62.4

My laptop starts up with the touchpad working then will randomly stop working or go to sparatic movements. I have tried updating the driver, enabling/disabling the touchpad, and rebooted the computer. Any ideas or thought are much welcome?

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RELEVANCY SCORE 61.6

Hello,I am having an issue with my Probook 450 g3 running windows 10 pro x64 anniversary update v1607.Most of the time, the audio doesn't work. When its not working, it says that there is no playback device found in control panel --> sounds.I have updated the machine with the latest drivers and bios and it still does not work.However, if I uninstall the synaptics touchpad drivers and reboot, the speakers work fine. Unfortuantely, windows will automatically install a driver for the touchpad and it wants me to restart. The next time I restart, the speakers break again. I have disabled the setting to automatically install drivers in advanced system settings, and it still installs the drivers. Some info:Conexant ISST audio driver version: 9.0.72.50Synaptics ps/2 port touchpad driver version: 19.0.19.48Bios version: 1.14 Please let me know if you need any other details.Thanks,bench

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RELEVANCY SCORE 60.8

I recently had the top cover replaced because of damage done to it during a tuneup and cleaning. Now my right mouse key, on the touchpad does not respond. Using a wired mouse everything is normal. Is there a setting in Windows to correct this, or is it a ribbon not properly connected or similar problem? Thanks for any and all help. Glen

HP DV7 3173nr Win7 Ultimate 64bit

A:Touchpad right mouse key not working

If it just happened after somebody messed with it physically, then it's almost absolutely something they did to cause it. Take it back to the person/company and have them correct their error. Or somebody else who won't neglect to refasten everything properly.

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RELEVANCY SCORE 60.8

Have a Lenovo S415, operating system Windows 10.  The touchpad and mouse stopped working.  Went to Control Panel, hardware for mouse does not show up, latest Synaptic driver installed.  

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RELEVANCY SCORE 60.8

Have a Dell e6420, running Windows 7 pro.
Problem:
Mouse in Devices only has PS/2 Compatible mouse, installed automatically.
Touchpad is working, although there are no settings for it in the Mouse options. Impossible to increase sensitivity, and it's really slow. Attempted to download drivers from Dell website, tried touchpad drivers version 6, 7, and 11, none worked.
New mouse was installed, driver installed, Steelseries rival gaming mouse was recognized on the Steelseries application, but no response on screen, and error in the device manager. Indicates missing driver for Rival Gaming mouse. Auto-update doesn't produce anything but continues running, requiring shutdown through task manager.
I'm not sure where to look anymore, any advice would be appreciated.

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RELEVANCY SCORE 60.8

I have an HP Elitebook that connects to a logitech usb mouse when attached to docking station. The touchpad on the keyboard moves the pointer, but the left and right mouse buttons do not work. There are two sets, one below touchpad and one above at the keys and neither work. The stylus buttons work and the usb mouse works, however without touchpad it is difficult to use when not docked. Could usb mouse install interfere with touchpad? Thank you for any help.
 

A:touchpad mouse not working

You should have softwarte to configure the touchpad, make sure everything is enabled.

Also check device manager and make sure the drivers appear to functioning normal. If everything looks OK try to find a newer version of the drivers for the tocuhpad and update those.
 

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RELEVANCY SCORE 60.8

I'm running Win 10. My laptop is a Asus Zenbook UX501VW. I have tried reinstalling multiple drivers, multiple times, to no avail. Oddly, the touch screen still works perfectly fine, and for a while I was able to get gestures working on the touchpad (pretty much just scrolling), but now those don't work again. I have also tried three different mice, none of which worked (Microsoft WirelessMobile Mouse 3500, Kinzu V2, unsure of the model of the third).

This started suddenly about three weeks ago and I've been trying to fix it ever since. Like I said before I've tried reinstalling a bunch of drivers, including the ATK pack and Asus SmartGesture drivers, as well as the Microsoft Wireless drivers, yet nothing seems to work. If anyone has some insight on this issue it would be greatly appreciated, I work with adobe editing programs and the touch screen has been more than frustrating to use on these programs.

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RELEVANCY SCORE 60.4

After having to re-install Windows 7 on my laptop I've found that the trackpad and associated mouse buttons are no longer working. The keyboard works fine.The touch screen works fine.When I inserted an external mouse, it automatically installed the driver and worked without issue.I installed the Synaptics TouchPad Driverbut that didn't make any difference. I also tried removing the battery, holding the power button for 30 seconds, re-instering the power cable (but not the battery) and booting up the latop.  It was working fine before the re-install so I can ssume i's not a hardware fault and if the keyboard works the interface cable is also working... Just wondering if anyone has had the same issue and can suggest anything?  

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RELEVANCY SCORE 60.4

I recently gave vista the boot installed windows 7 on my Toshiba satellite A200-FT3 laptop. Everything went great however the touchpad doesn't seem to be functioning.

I've already installed the latest synaptic driver. The device manager even says that the device is 'working properly' however i can't get the pointer to move using the touchpad.

The 'Fn' functions work:
Fn+F7 to brighten
Fn+F6 to darken.

EXCEPT the touchpad: Fn+F9.

Does anybody have any ideas? =[

A:Touchpad Mouse driver not working

That is honestly something I have not experienced.
Did it work before you up installed the touch pad driver?
Have you checked all the setting making sure something funky didn't get clicked, by the ghost of vistas past?

Have you ran windows updates, after installing the drivers?
Have you tried uninstalling the driver then running win updates?

Are you getting tired of my questions?
If yes, Im done
If no, I can make some more up for you :P

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RELEVANCY SCORE 60.4

hello ,the touchpad ,mouse of my laptop is not working from 2 weeks , i use linux(ubuntu 16.04) as operating sysytem .i use external wireless mouse for work .please help.

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RELEVANCY SCORE 60.4

Hello, I've not long since upgraded to Windows 10 and everything was working fine at first.Now the touchpad doesn't work at all and the laptop isn't recognising my mouse when I plug it in. I also can't even see the location of the cursor on the screen. Any suggestions on how I can fix this without using a cursor? Cheers.

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RELEVANCY SCORE 60.4

I have been using usb mouse for a couple days now I only can use usb mouse because my touchpad is not working. its like it is disabled or something.
I have asus k55v (windows 8.1)
pleasseeee help !!!!

A:my touchpad is not working anymore after using usb mouse for a while

Check the settings:
Press FN+F9 or hotkey to turn on touchpad.
If the problem persists then enter the BIOS and make sure BIOS is set to default.


S.Sengupta, Windows Entertainment and Connected Home MVP

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RELEVANCY SCORE 60.4

Hello guys,
I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. 
Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. 
Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  
Please help 
Thanks 
 
 
Moderator comment: Model added to subject for clarity.

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RELEVANCY SCORE 60.4

Hello guys,I am using g50-30 ,recently I have upgraded to windows 10 creators update from my windows 8.1. After I updraged mine touchpad stopped working, it went uncontrollable, when I tried with mouse too it isn't working. I installed latest updates of Lenovo touchald drivers and mouse too. I unistalled and tried installing the latest update but still it doesn't work. Still the problem continued the click on desktop or any applications open the cursor moves downward and never allows to scroll up. Please help me I am helpless because of these all I lost mine windows 8.1 back up file. Before I lost I had went back to windows 8.1 the problem existed there too.  Now I have only windows 10. Please help me!!. I have tried all the procedures from different sites. Nothing worked so I came here to ask.  Please help Thanks 

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RELEVANCY SCORE 60.4

I left my laptop on while I went to watch the rest of the football on tv. After I came back, I couldn't move my cursor on the screen using my touch pad. I restarted it and it still didn't work. Then I shut it down properly, turned it on again, and it still didn't work.

I'm had to do everything using the keyboard and it's really time consuming. I can't work like this!

Why on earth has my touch pad suddenly stopped working and how do I fix it? Please help as I need this fixed urgently.

Thank you.
 

A:Mouse Touchpad not working!! Urgent!!

Most laptops have a way to enable/disable the touchpad using the Fn key. Try hitting Fn + some of your F keys, on Acer laptops it's F7.
 

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RELEVANCY SCORE 60.4

Hi, I have a dell laptop dell latitude e6410 running on Windows 7 32bit and mouse touchpad is irattic and not working properly, can anyone give me the right driver for that?
Thanks

A:Mouse touchpad not working properly

www.dell.com/.../driversdetails

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RELEVANCY SCORE 60.4

Hello, fellow HP-ers! Hoping someone's expertise can assist me. I decided to clean out my fan by opening up my laptop keyboard. Unfortunately, I must've snagged a power strip or something because suddenly, the mouse stopped working. Does anyone know which power strip is for the mouse? Or if there's something to resecure in there? I've provided a photo for reference. Thanks in advance for the help!  - Mr. Horrible DIY-er

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RELEVANCY SCORE 60.4

Hi, I updated to Windows 10 yesterday. I thought my laptop was working OK after the update, but I've noticed that my mouse touchpad doesn't work at all after the update. I hit the F6 button to turn the touchpad off and on, and it still isn't working. Can you help? Thank you!

A:My Lenovo G50 Mouse Touchpad isn't working

Is someone going to get back to us with a fix for this problem?

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RELEVANCY SCORE 60.4

hi
just got my advent 5611 laptop back from a so called IT guy now my built in mouse/ touchpad is not working. Using a usb mouse i can get into control panel but it only shows the usb mouse any suggestions please ?x
 

A:built in mouse/ touchpad not working

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RELEVANCY SCORE 60.4

i have tried everything, taking out everything except the graphics card, 1 stick of ram and the cpu but i cant get the mouse and keyboard to work on the welcome screen. my computer has the following specs:

250 GB hard drive
ATI Radeon 9500 series graphic card
1024 MB Ram
packard bell

please can anyone give me some advice on how to fix this as i dopnt want to take it to a professional and pay for it to be fixed!!!
 

A:HELP, mouse and keyboard work fine in bios but stop working at the welcome screen!!

What does your manual for your as yet unidentified motherboard say about enabling USB ports in the Bios?
 

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RELEVANCY SCORE 59.6

Hi, I have a strange problem with my inspiron Inspiron 15 (N5050). When I plugged in the AC charger, the touchpad / mouse does not work properly. Sometimes it moves and sometimes not eventhough I have moved and touched the touchpad. When I disconnect the AC charger, the touchpad works perfectly fine. Can anyone give me advise on this? thanks in advance

A:My mouse/touchpad is not working properly while charging

Hi suneel_zee.
Welcome to the Community,
Have you tried different power outlets? Does this happen in different locations(even outside you house/work)?
I would suggest you to release flea power.To release flea power disconnect AC adapter,remove battery,disconnect all external peripherals(USB devices),press and hold power button for 30 seconds.
Reconnect the battery and AC adapter.Check how touchpad responds with AC Adapter connected.
If the issue persists try a different AC adapter(may be borrow from some one who uses same watt Dell AC adapter).
Let me know how it goes.
Thank You

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RELEVANCY SCORE 59.6

These do not work anymore and I get the error message: Windows cannot initialize the device driver for this hardware. (Code 37). I've looked it up and it appears I have to change my registry manually. I'll post the hijack this log and if anyone could help that would be wonderful. Thanks in advanceLogfile of Trend Micro HijackThis v2.0.2Scan saved at 10:53, on 2009-03-09Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18000)Boot mode: NormalRunning processes:C:\Windows\system32\Dwm.exeC:\Windows\system32\taskeng.exeC:\Windows\Explorer.EXEC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\Launch Manager\LManager.exeC:\Acer\Empowering Technology\eDataSecurity\eDSloader.exeC:\Windows\WindowsMobile\wmdSync.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Alwil Software\Avast4\ashDisp.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\Windows\ehome\ehtray.exeC:\Program Files\Skype\Phone\Skype.exeC:\Program Files\Yahoo!\Messenger\YahooMessenger.exeC:\Program Files\AIM6\aim6.exeC:\Users\Josh\Program Files\DNA\btdna.exeC:\Windows\System32\rundll32.exeC:\Acer\Empowering Technology&... Read more

A:Touchpad mouse, sound, and several other devices not working

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.comDDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructio... Read more

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RELEVANCY SCORE 59.6

My Pavilion 11n021 x 360 touchpad is not working. Is not even at device manager. Should be under or as mouse. But after it stopped working, there's no mouse anymore on my device manager.looks like is dead.I already uninstall and install device driver several times, from hp recovery manager and from hp site file both.Looks like is dead or turned off. Is there any hidden switch to turn it on, or any way to enable it?

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RELEVANCY SCORE 59.6

I have a just over one year old (~14 months) Dell Inspiron 17 laptop with Win 8.1 (no touch) and of course it's out of warranty. The mouse simply stopped working, no cursor. I was able to use the touchpad but then that quit too in quick order.
I spent hours searching here and the interweb looking for possible fixes, so far no luck.
The worst of the issue is now I can't get past the splash screen to the login screen to access the repair/restore functions in Windows.
How do I access these when I can't even login to the computer?

A:Mouse stopped working, then touchpad, then keyboard

I called Dell and they want almost $300 to send it back so they can 'look at it'!
Any thoughts or suggestions to solve this issue?

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RELEVANCY SCORE 59.6

Turned on my laaptop today and the touchpad was not working while the touchscreen remaining functional. I tried reinstalling the drivers and the touchpad still remains inopererable. I would like for it to be brought back online.

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