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Laptop shuts off when moved

Q: Laptop shuts off when moved

I have the Inspiron 15R Notebook (Inspiron 5521). I bought it back in April and from the beginning it has randomly shut off, but I overlooked it because it did not happen very often. For about the last month, the shut offs have happened almost every time I shift my computer to a more comfortable position. I have checked online and the general consensus appears to be loose components on the motherboard. I have a one year limited warranty. Can this problem be fixed under my warranty and how do I go about sending it back to Dell for the repairs?

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A: Laptop shuts off when moved

Hi naturalTAN,
Please provide the complete error message received for the hard drive while running the diagnostics.
You may also run the diagnostics specifically on the hard drive from the main menu. Pressing the Esc key while the diagnostics are running will redirect to Main menu page.
Also, try the system performance in ‘Safe Mode’. Try working on the system for some time in ‘Safe Mode’ and try moving it to see if it shuts down. The steps are given below:

Restart or Power on the system.
Tap <F8> at dell logo until ‘Advanced Boot Options’ appear.
Choose ‘Safe Mode’ and hit ‘Enter’

Keep me posted with the information. I will be glad to assist you further.

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Hello,My lenevo yoga 14 thinkpad shuts down instantly if you move it or bump it in the slightest when its not plugged in. Any thoughts on this?

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OK I have been looking into this problem for a little while now and I already got a little bit of info.
It is a compaq presario 1500 notebook, OS is windows xp home. I took it into a computer place and had a tech look at it. When it shut off, the power light went off. He said that it is more than likely shorting out, and it is getting shut off to keep it from frying. It made sense to me. I'm not a computer genius but I do know a lot about electric circuits. Anyway, I did a search on the net about it and it came to a thread in these forums. Someone was having the same problem, and someone else gave the same answer. It was probably a short.
One thing came up, but I didn't think of it when the tech was looking at it. A long time ago, months before it started shuting down, it might of thrown a fan blade. I could pick it up and lightly shake it and I would hear something bouncing around on the inside. Now it doesn't make that sound anymore, and I didn't do anything to fix it. It is right where the fan is so I am guessing it is the fan blade. But, could that have gotten lodged somewhere, or broke something to cause the short? I'm positive its not overheating because the fan works fine and I can feel the warm air blowing out.
So here are my questions. What could it be that is possibly shorting? What could cause it? Could being dropped cause it? It started happening after I let someone borrow it, so it may of been dropped. What kind of... Read more

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This might be weird but when I bend the lid of my latop screen or try to move my laptop, my laptop suddenly turns off without warning then restarts (sometimes it doesn't), this also happen when i play heavy load games like rise of the tomb raider, after 5-10 mins. in the game my laptop turns off. During a light load activities like browsing or watching videos it works fine, I've tried cpu and gpu benchmarking it also works fine, so its not heat problem. I thinks it's motherboard problem but im not sure. I've tried these:
removing the battery and  holding the power button for 30 secs.
running the diagnostic (It says the system's fine).
booting in safe mode.
My laptop is an dell inspiron 15 7566. I just bought it last month. What do you guys think?

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I have a Lenovo Yoga 900 that **bleep**s off whenever tapped hard enough or even when bumped or shifted. I've googled some solutions and sounds like it could be related to the sw2 on the Lenovo  Yogo s3 14. Anyone know where that sw2 is on a Lenovo yoga 900?  I've already done a system reset and tried opening the laptop and disconnecting and reconnecting and tightening everything to no avail. I've googled some solutions and sounds like it could be related to the sw2 on the Lenovo  Yogo s3 14. Anyone know where that sw2 is on a Lenovo yoga 900? Here is the reference post regarding sw2 switch : https://forums.lenovo.com/t5/ThinkPad-S-Series-ThinkPad-Yoga/Re-Thinkpad-S3-Yoga-14-Random-shut-offs... 

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My Hp notebook keeps shutting down on its own. This happens if it is moved or shaken. I just feel so bad right now because i use it for everythiing. Bought it on groupon frefrubished. Warranty expired. Please help. 

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this is a weird thing that started happening, my computer shuts down when it gets to the account screen. It loads fine, then automatically makes a noise like its running something, and then goes to the windows is shutting down screen, never allowing me a chance to log on. It loads in safe mode, and I've tried scanning for viruses and system restore, but none of that worked. Can anyone help me out?

A:computer shuts down upon startup moved from xp

go into msconfig/startup
untick the boxes and try and start normally
then retick them one at a time and reboot normally when it fails again you have found the problem

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Hello! New here~ Anyways, I just moved my computer from my apartment over to my friends house. The computer worked fine before I moved it here but now it won't start. If I start it up normal it gets to the XP loading screen and after loading for a bit it bsod me with the error 0x0000000034 (which I had to record to be able to catch, it's faster than lightning).

I've tried to run it on safe mode but it restarts there too. Bios is the only place where it doesn't die. Now I've checked through the computer if any cables were loose or if anything was wrong. Everything seems right though.. I've had this problem two times with my old computer when moving it. It was fixed by pressing on all the cables (one must've been "glitchy")

Here I am with a brick of a computer at my friends house, disappointed by the ruined evening and not sure what to do. Any advice how to fix this? Thank you!

A:Moved computer - Now it shuts down during boot

Open the case and disconnect/reconnect all cables for PSU and drives.

Are you sure that STOP error wasn't 24, rather than 34?


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I need your help people.
My friend's computer automatically shuts itself down whenever it is opened.
It continues to load up to the desktop but then it shuts down quickly and displays the shut down message "saving your settings..." then it turns off..

it is running on a Windows XP professional..
and has about 300 MB of RAM
it also has two hard drives with 20 Gigabytes each...

Here's what happened before this..
-The last time it ran I had a problem running BitDefender and any other antivirus / anti spy softwares because the system shuts the program down. I installed Trojan Remover and scanned for malicious files but then in the middle of scanning, the computer freezes and I restart it pressing the reset button on the CPU.
-I tried restarting in safe mode but it just freezes so I repeated restarting the computer in normal mode for about five times then finally i was able to run Bitdefender, Trojan Remover, and Ad-aware.. but there came an error message saying that "RegEdit cannot be accessed" or something like that..
-When I ran Trojan Remover there were about more or less 5 files that were detected as "internet worm" I tried choosing "disable from running by changing its reference" and it says "the policy on registry editing was reset" but then whenever i run Trojan Remover again these files are still detected.. i didn't know what to do so i left that matter
-I ran Bitdefender and almost all files that are detecte... Read more

A:computer shuts down automatically in seconds[moved from xp]

i think you may be up for a reformat i will move you to security for them to advise

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As you can see I have a dell 5547 and whenever I moved it it shuts off. takes a while to turn it back on. its probably something messed up in the wiring.


A:Dell inspiron 15 5547 randomly shuts off when moved

Did you try cleaning battery contacts ?

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about a week ago I was given a used Sony Vaio desktop model RS310 with XP, 256 ram, 2.8hgz, and a 80gig HD.
The owner had the PC (layed on its side) in a box in the garage for maybe 2 years or less. The PC outer case was pretty dirty, but the inside had your typical dustiness. But I took the whole PC apart and cleaned it like new. Used only liquid cleaners on non electronic boards and such.

Ok, here are the issues
XP boots fine, but when the tower is moved around the Sony Vaio Monitor would shut off, along with the keyboard and mouse. But both fans, and DVD drive were still functional (maybe HD too, but I cant tell). The PC would reboot automactially, sometimes it wouldn't.
I checked the Sony monitor/keyboard/mouse on my other PC to make sure they weren't faulty and they worked perfectly. When the Sony Vaio was up and running normal, I moved the back ports around, the monitor/keyboard/mouse/internet cables and were functioning perfectly.
But this time when I slightly tilted the Tower back, these issues returned. After having the PC on for about 30mins without movement the PC would of all of a sudden do these problems again, sometimes reboot other times not.

Now the PC stays on for hours, sometimes restarts, other times it doesn't. I don't even bother moving the PC around Im too scared. I been able to do all important updates on XP, with SP3.

So the question I have, what do some of you guys think it might be? I personally think the Power Supply might ... Read more

A:Solved: Sony Vaio PC Shuts down when tower is moved

I think its he Power supply unit, but i want to get a second opinion. Also how do I edit my post, so I can ask which PSU I should buy. I dont want to make another thread.

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Heres my problem, when I turn on my Presario, I get the Compaq screen, then it goes to the windows xp loading screen, and at the next step, when it should go to windows log in, it flashes a blue screen, too fast to read what it says, and reboots.
Now I just signed up here a couple of minutes ago and when I got to this forum I saw the recovery sticky and tried those directions. At the compaq screen I repeatedly tapped f10, but instead of giving me options (per the instructions) it seemed to do the diagnostic on it's own. It passed a lot of the functions, the only error being "system cmos checksum bad- used default settings". So I looked up the error and it says the error could be three things, bad cmos battery, bad bios update, or corruption due to incorrect shut down. Now, if I was to guess at one of these three options, I'd guess it was the battery. This is a pretty old laptop and as far as I know, the battery has never been changed. So heres my questions:
1.)Does this sound like a plausible explanation of whats wrong? I've had the hard drive go bad on me once before and the symptoms were completely different.
2.) If it was the cmos battery, would the laptop start with default settings, even though I haven't changed the battery?
3.) The laptop took a jolt shortly before this started happening, is it possible something just came loose?
4.) I had the laptop shut down on me once because the fan was clogged with dust and bound up (overheated). Now, with this probl... Read more

A:Moved from Laptop Support: Laptop restarts at boot

Moving you to XP support. This is a Windows issue.

Can you boot into safe mode or do last known good config?

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Hello all
Windows 7 Pro 64bit Retail version was installed on a Dell M4300 on a Samsung SSD and worked flawless. I sold the Dell and kept the SSD. I had iTunes on the SSD and synced to my iPhone with music and pictures.

I tried to boot the Win 7 Pro SSD build on a Lenovo T430 and it won't boot. I tried the Win 7 DVD to repair it with no luck yet. The Diagnosis and repair details: are very long and I can't copy and paste it. So this is just a few lines.
Boot status indicates that the OS booted successfully.
Session details
System Disk = \Device\Harddisk0
Windows directory = C\Windows
AutoChk Run = 0
Number of root causes = 1
A patch is preventing the system from starting.

Repair action: System files integrity check and repair
Result: Failed. Error code = 0x490

I typed diskpart, then list disk, and Disk 0 and Disk 1 are displayed. Disk 1 is 22 GB and msata. Neither have an asterisk ( * ) to the left of "Disk x"

Any suggestions?

I don't want to resync my phone and all that associated stuff that is why I really really really want this SSD to boot.

TIA peoples!

A:Moved SSD from one laptop to another laptop Startup Repair did not fix

If you get any BSODs can you please upload the files by following the Blue Screen of Death (BSOD) Posting Instructions

It looks like the SSD is damaged. Can you test it on another PC?

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I've had my laptop for a couple of years now and I'm not entirely sure when this problem began occuring, but whenever I move my laptop, it freezes. It doesn't matter what I'm doing - I can just be on my desktop homescreen but if I move my laptop a certain way, tilt it, change the angle of the screen, almost always it will freeze. Then I will have to press the power button just to put it to sleep, and then when I press it again it will usually be back to normal; sometimes I have to shut it off and restart it completely. I've tried installing different drivers and whatnot, but nothing seems to work. It's really annoying to always have to use my laptop at a desk. Sometimes, the screen will turn black and recover on its own and a message will pop up saying the display driver has stopped responding but has recovered. I'm also not a gamer and even if I'm watching videos, the laptop will be completely fine as long as it's on a flat surface. But, again, it will freeze once I move it.  Has anyone experienced this before?  Please give me whatever help or tips you can, as I'm willing to try pretty much anything to fix this. 

A:Laptop Freezes when Moved

guswl23 Hello;Allow me to welcome you to the HP forums!I read your post about problems moving your laptop and wanted to help. Sounds to me like the accelerometer is going bad -- and to check that, I would download the PC Hardware Diagnostics app from your product page, install that, and run it. Here is the link to your HP product page: http://support.hp.com/us-en/drivers/selfservice/HP-15-r000-Notebook-PC-series/6875200/model/7200448Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol on my post to say thanks.If my posts solved your problem please click "Accept As Solution".

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o__o it's acting really quite odd...

my laptop was purchased in jan. 2004. it is a dell inspiron 5100. up until recently, it has never really had any hardware issues. but this is just obnoxious!

note the sometimes. if i move it from room to room while it is powered on, it seems to be perfectly fine. i also play maplestory. but sometimes the movement or button-pushing freaks my computer out. sometimes, however, only sometimes it will do one of three things:

1. it'll stop on one screen and just freeze the whole image there.
2. it'll stop on one screen and freeze the image, then fade to a purple-white.
3. (and this just happened the first time tonight) it'll suddenly go into bad-tv-channel type mode. like black and gray lines going (moving) across the screen.

i've compared it with my dad's laptop, same brand, same model, that was purchased two months after mine. there are only two physical differences i could find.

1. when i move his computer screen, it's stiff. it will stay exactly where i put it. mine, however, moves around. it doesn't like... fall over or anything. but it really has quite a bit of give. i'll position it in one place, and if it doesn't like it, it'll fall back a little.
2. a while back, the plastic piece that you stick the headphones into broke into several parts. and i couldn't manage to get one piece out of the hole. i'm hoping that it's not lodged in there somewhere... >_> bu... Read more

A:laptop turns off when moved sometimes.

yeah it sounds like possibly a loose connection between the computer and the screen. Based on when you bnought your computer, you should call Dell on this one, since you are entitled to lifetime phone support on hardware issues. If your warranty is still in effect, they'll replace any parts that need replacing, otherwise, they'll sell you whatever you need, or tell you how to make your existing parts work.

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I bought my dell laptop in 2015 september and today it suddenly switched off when moved and when i tried to restart then it took a while and then when i moved it again it switched off. I started it again and it went on well until i tried to move it again and switchedd off. How to resilve this problem as i have lots of work with ky laptop.
Thank you in advance

A:Laptop switches off when moved

Hi Abhi94
The issue could relate to a few factors.
1. A loose battery connection to the motherboard.2. The battery housing gone loose. Or3. Power adapter port fault.
To understand the source you will need to look through the following details,
1. Is there any damage on the machine or the adapter? 2. Are you using the original Dell adapter? 3. Please check the status of adapter in BIOS and verify it charges the battery. Check if wiggling the adapter cable changes the status in BIOS. Attempt this while ensuring adapter is not disconnected.4. Please check on the battery health status in BIOS. 5. Please run the onboard diagnostics to understand if there is any failure. Press and hold Fn key and power up the machine.
Try reseating the connection of the battery and try a known working adapter. Please provide the exact system model or click on my User name and private message the service tag along with your contact details. I will be able to provide more related information based on the system model.
If the machine is out of warranty, you may obtain help at http://dell.to/2r7MQXN.
Thanks and regards,
Siba Prasad
Dell Social Media Professional

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About two weeks ago, my laptop just locked up in the middle of usage and when I tried to hard reboot it, it wouldnt even start up. The lights and fan would go on but nothing would load. I waited about 30 minutes and it would boot up normally but it froze after about an hour of use. The next day the laptop worked fine and this remained true for a week. After that, it froze and I couldnt get it to boot up for quite a while, and when I did, it would freeze immediately or within a few minutes. I thought the ram could've been bad so I swapped the ram and slot but it still froze. I recently discovered that when I do boot the laptop, it would freeze when I moved it slightly. Does anyone know what is wrong with my laptop? I dont want to have to replace it.

Thank you

A:Laptop freezes when moved

What brand is it?

Here is why I ask :

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There are several programs that start that I don't need, like MS Messenger and HP help.

A:Please help with my wife's Laptop MOVED from AII

Malware is most likely NOT the reason those things are starting.You simply need to disable them from running on start up, if that is what is happening.http://www.pcworld.com/article/241049/how_to_disable_windows_startup_programs.html details a few ways to do this.If it works, great. If not post back.Also, does she use Windows Messenger? If not, it can be uninstalled.

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Hi, I'm new to this site and am not even sure if I'm posting this in the right room. Anyways, im trying to clean my laptop thoroughly and speed it up. I think there might be small viruses or whatnot on there right now but I'm not sure. Could someone look at my HJT log and see if anything is wrong with it? Or offer any assistance on speeding it up if there are no problems? Thank you.

A:Can someone diagnose my laptop? (HJT Log)moved from xp


If you think you have a virus then you have to start a new thread in the Virus/Malware support section.
First you should read the "First Steps" document and gather all the required reports.
If you cannot complete a step, just skip it but be sure to include this information in your post
Then start a new thread in the virus/malware section and attach the reports you have created.

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when i try to open anything or do anything on my laptop it says security warning application cannot be executed. the file mbam.exe is infected. do you want to activate your antivirus software now? but the mbam.exe is different depending on what i try and open

A:virus on my laptop [Moved]

Download and run the following files and then run malwarebytes and spybotRkill.exe http://download.bleepingcomputer.com/grinler/rkill.exeRkill.com http://download.bleepingcomputer.com/grinler/rkill.comRkill.scr http://download.bleepingcomputer.com/grinler/rkill.scrRkill.pif http://download.bleepingcomputer.com/grinler/rkill.pif

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My laptop freezes when I move it. The whole system blocks and the laptop works again only if I push the home button.

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I have a thinkpad T41 with a OEM xp pro installed..
This laptop is no longer usable, I would like to take the hard drive (with OS, Programs, etc) installed and install in another T41 with similiar configuration.. I would assume XP will recognize the "new" laptop and cause problems.
Any way to get around this?

A:Solved: hd with xp pro moved to another laptop

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Hope someone can help with this. Have a two year old laptop that has started to freeze if it is moved. Works fine when stationary but if its moved slightly in any direction it just freezes and have to turn off and reboot. It does it whether battery fitted or not and even with a USB mouse attached.  Has never been worked hard or badly treated. I have run its diagnostics and it reports everything OK.  Think it may be something to do with accelerometer if it has one.  Not the most computer techy type so just basic advice please.

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can't get onto online banking from laptop

A:laptop banking problem [ moved from C&A]

You could supply make model of laptop and at least a few
details of the problem.. like can you get to any other site etc


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I recently moved and transfered my Comcast internet service to my new address. I have never had problems with my wireless or ethernet interet connection before but now my computer cannot connect to the internet, whether I'm trying to connect wirelessly or with the cable.

The other laptop in the house has not had any problems with connectivity, so I know it is not a problem with the service, router or modem.

My computer picks up the wireless network, I have the correct network ID put in, but it will only connect "local" and not to the internet, no matter what I do. I have tried to repair the connection, turn off/on the router & the modem, reboot my computer, all the basics. I tried calling Comcast and they could not troubleshoot it. I know it's something to do with my computer, maybe a driver or something, but I cannot get to the bottom of it.

My operating system is Windows Vista, and my computer a basic Toshiba laptob, about 4 years old.

Please help! I don't know what to do and I cannot seem to find anyone who can direct me and it's making me nutty! I would hate to have to spend a million dollars to bring it somehwere when I know it's probably an easy fix. I'm SOOOOOOOO frustrated! Any help is appreciated, thanks!!!

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My friend's laptop's hard drive broke down recently, and I had an old laptop laying around with a broken screen so I decided to put in the hard drive from that computer into his. His laptop is a Sony Vaio but his hard drive was a Toshiba Hard Drive and the one I put in is also Toshiba. I'm having a ton of problems. While I can get to the desktop perfectly fine, internet seems to not be able to work and I can't reset the computer to factory settings (It says I need a windows disk which I do not have, and I also don't have any recovery disks) There are a ton of drivers on my drivers list with the Yellow "!" symbol. I don't exactly know what to look for. Much help would be greatly appreciated. Thank you.

A:Moved an old hard drive to another laptop?

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Hey all,

I have my bosses laptop. He said last night he caught a virus. I havent gotten into it to deep myself and before I do wanted some ideas on where I should start.

Computer starts fine. Wireless may or may not work. Can get into bios but there are no options in there at all. Ill post more about that after I get into it. When hitting the start button, there is no link to my computer, my documents no my anything. No link to control panel or really anything other then major programs like media player, word.... Also after hitting start there is only the turn off button listed. Not sure if this is a standard with laptops as this will be my first attempt at fixing one. I can get into safe mode and log in as Admin and when doing that, I have accest to all the normal stuff (ie my this my that, control panel.)

Just want some ideas where to start trouble shooting. Im going to install AVG and Spybot first step. What do yaz think?

A:Laptop issue. / MOVED from Hardware

find an anti virus solution that will run in safemode ........ I "think" avast does

use the paid version or the professional version with the 30 day trial

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Hey everyone,this is my first time on a forum so please help me out.My laptop is one given to me by a friend who used it a lot for downloading music.I have no discs for it just the comp and power cable.There are a lot of things on it i would like to take off but do not know which ones i am to leave on.The comp is an (Acer Aspire 1362lc,AMD Sempron processor 2800+,40gb hdd dvd/cdrw combo drive,256mb ddr ram).Recently the computer is running really slowly and freezing then saying virtual memory low.I tried to free up some space but a lot of the deleted stuff seem to remain or at least there is some reference to them still in the registry or add/remove software FOR EXAMPLE IPOD FOR WINDOWS SHOULD BE REMOVED BUT POPPED BACK AND CANNOT UNINSTAL NOW.
I did a registry defrag didnt help,there was bearshare,itunes and ipod stuff on here and they seem buried somehow.Iv been looking round for all kinds of anti virus software and after wasting 35euros on regcure im ready to buy new and tinker with this first to get more knowledge about pcs.
The comp has the free avg installed which does not seem great and to be honest i am very sceptic about free things,lets face it you dont get anything for free really.I believed the hype around regcure and it found all kinds of problems when i first ran it.I thought great its gonna work,but then my system ran even slowere and it was finding things everytime i ran it which made me sceptical.One of the things it found was MediaccK.exe which was in window... Read more

A:help with slow running laptop [Moved]

In addition,my startup does not show the MediaacK.exe running i could only see it when i looked at the regcure running programmes,so wether or not it is running i dont know.

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I have this strange case with a 1st gen Yoga running Windows 10 (it used to have Windows 8 when I bought it). - When it's plugged, I can lift the laptop from the table, move it around, slightly bend the keyboard, gently drop it back on the table, etc, no problem.- When running on battery and not moving the laptop, I can work for a couple of hours, which means the battery is still OK.- BUT, when running on battery and moving the laptop around, it very easily turns itself off, as soon as the slightest shock happens, for example when I put the computer back on a table, even very carefully. Not sure if it's a software or hardware problem. I tried to blow air everywhere I could with an air compressor and I also ran the battery gauge. Thanks  

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Ok, I've used the normals Spybot Search and Destroy and Lavasoft's Adware after getting some malicious software on my laptop. So, I ran Hijackthis and got the following results:

Logfile of HijackThis v1.99.1
Scan saved at 12:47:35 AM, on 10/14/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Dell\QuickSet\Quickset.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Viewpoint\Common\View... Read more

A:Spyware on my XP laptop. Need Help(Moved from Windows XP)

My apologies. This was meant to be placed in the Security Forum. I'll copy/paste it in there. A mod can delete this.

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Okay it started about 3 days ago.

I left my laptop on, unattended (as i have done many times), I came back and my screen was frozen. This hasn't happened to me before, so it's not a recurring problem.

Now for the "fun" part...

I can turn on my laptop, and it will sometimes work fine for hours IF LEFT UNTOUCHED.

As soon as I move it slightly, pfft, dead.
Either a frozen screen, a BSOD then restart, or simple a restart.

Sometimes it doesn't even boot past the first black screen, I.E. it doesn't boot up AT ALL, but I get a bunch of lights, even sometimes saying that some of my caps/scroll/num locks are on (what the hell).

It's not the HDD as it still does it when it's unplugged.
I ran a MEMTEST86 which said my RAM was fine, and I've tried reseating/switching/removing them one way then the other.
The battery seems to be fine, and whether it's plugged into AC seems to make no odds.
My laptop isn't dusty, doesn't seem to be heating up any more than it ever has done in the past, so shouldn't be that.

I have 1 theory left at the moment.

When I first opened up my laptop after the freeze and incurrent crashing, I noticed the heat pad over the CPU chip had been melted away to a point where I could see 80%+ of the silver square ontop.
All other heat pads are fine, being the one over the graphics card and 4 over some little "Samsung" black chips.

I've tried putting some ArcticSilver5 grease over the C... Read more

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My laptop can't start or log in, and the problem is, I was start scanning my laptop, then something shows it say i'm having a problem in the system so I can not open any of my programs, so I reboot my laptop, since that I can not log in to my computer.... My laptop is: Asus g2s 2A

A:Having problem with my laptop(moved to win\vista)

Hi and welcome to TSF please give a bit more info what scanning where you performing ?can you recall the message as to what the problem was ? have you got a install or recovery disc from which you could try a repair ? are you getting to your desktop ? what programs are not opening.

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I wonder why, Recently whenever I want to shutdown my laptop, it will freeze on the Shutting down screen and not working. I always need to force shut down by pressing the power button for 5 secs and when my laptop idle for awhile, all of my device plugged in will error.

Need some help please,


Edit: My Operating System is Windows 7 64 bit.

A:My Laptop is freezing when Shutdown - Moved

What is your operating system? Windows XP, Vista, . . . ?

Orange Blossom

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I have an Acer Aspire V laptop with Windows 8 (64 bit operating system).

When I move my laptop....or even accidentally bump it - it restarts my laptop. I usually use the internet in the incognito window (in Google Chrome or Internet Explorer) - so I loose every page that I had open and have to begin all over again. Everything in regular mode I can access again by clicking on the 'restore session'...but this is obviously an inconvenience.

Also, sometimes my laptop screen will randomly freeze and a checkerboard pattern will appear on the monitor (over top of whatever was on the screen)....along with an annoying buzzing sound some of the time. This forces me to press and hold the power button until the laptop shuts off....and then I have to manually press the power button to turn the laptop back on, and the same process begins, just like when my laptop randomly restarts.

This all happens regardless if I am plugged in or using the battery.

I only use this laptop for surfing the internet and emailing - so I am unsure if the problem would occur when I am not connected to the internet.

I have McAfee Internet Security Suite installed on my laptop. This program stops me from accessing any 'suspicious' websites.....and the restart and/or freeze up doesn't happen when I just open a new website....I will be right in the middle of scrolling the screen or watching a Youtube video.

Any help would be greatly appreciated. I'm clueless when it comes to compu... Read more

A:laptop restarts when moved and checkerboard pixels

I suspect a faulty connection between the cabling to the screen and the system board
That may or indeed may not be the case, but lets start there
Connect an external monitor and test with that by moving or accidentally bumping - although I am unsure as to what this accidental bump is
See if it still occurs
If it does not we can presume that it is the cabling

If you do not have an external monitor the you will have to beg borrow or whatever from friend relative neighbour etc

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Hello, i am not sure if you are the right person to send this but you seem to be the one most related to the windwos forums.

I ve been trying to post a thread in windows 10 and then 8 forums and it wouldnt let me for some reason.

Everyitme i would press post i would get stuck in this page "http://www.techsupportforum.com/forums/newthread.php?do=postthread&f=338" and nothing would happen at all.

Would it be possible to make that thread for me?

Title: How do i install windows in a freedos laptop?

So i have a new laptop, HP that doesnt have widnows installed and has something called freedos.

I got the iso and used a program called rufus to install it in a USB drive and make it bootable.

But when i connected it to the laptop and chose to boot from that US drive(lexar) nothing happened and it send me to the usual freedos window.

I tried to go from bios and put USB prive as first boot priority but nothing happened either, i ve never really done this so i have absolutely no idea how it works exactly or what i am doing wrong.


Here are the options i am seeing.

A:How do i install windows in a freedos laptop? -moved from W10

we would rather you did not cross posts questions in other forums - as it can waste a lot of the volunterers time researching and answering questions only to find they have been answered on other forums

Have you purchased a license for windows 10 - you cannot just use an ISO file as you will need to activate the windows system

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Hidy ho all

On my phone so I'll be brief. My laptop isn't getting an IP address from my router. But 5 other devices are. I tried to reinstall my nic, tried rebooting a few times, tried rebooting my router. I also tried running an SFC scan.

The scan got 45% of the way done, then I got an odd error. Windows resource protection could not perform the requested operation.

not sure what to male of this error, and not sure where to go from here.

A:Laptop not getting an IP address (Moved from Windows 8 forum)

Have you tried opening admin cmd prompt and doing

Ipconfig /release



With enter key following each command

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Hello everyone. I am nearly fed up with my Dell Inspiron 1525 I have only had for about 7 months now. Not only has it started falling apart on me (by this, I mean screws falling out, screen loosening up, left-click mouse button getting stuck and eventually falling off, CD drive cover falling off, bottom of the casing falling off because of lack of screws, etc.) but I have also experienced my hard drive failing on me twice in a two-week interval, which was about a month and a half ago. Now, I have another problem: It rebooted on me the other night.. and when I try to boot up, it tells me that something isn't recognized in the system and won't boot up, and sometimes it tells me that a "recent change in hardware might have created the issue" or something of the sort. I'm not sure what the problem is, but when I finally am able to boot up, I can't move my laptop or it will BlueScreen and perform a memory dump and won't reboot up for many of the times that I try to start it.

When I am able to get onto my user screen and start up all of the applications that I use, a bubble will pop up saying that Microsoft has recovered from an unexpected shutdown, and that Windows can check online for a solution. It never finds a solution when I tell it to. I click details and it shows a bunch of techie codes or something that I can't understand. I'm not sure what they mean, but maybe they will mean something to you all.

If this information is ... Read more

A:Laptop reboots when gently bumped or moved

Is this laptop still under warranty? Is so, return it for repair or replacment before the warranty expires

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Computer: Presario CQ61-420US Notebook PC

OS: Windows 7 x64 OEM

Hardware: (except HDD) is about 8 months old, the HDD and OS are about one month old (HDD broke, physically, replacement came with new OEM Windows 7)

CPU: AMD Athlon II Dual-Core M320

Video Card: ATI Mobility Radeon HD 4200

Motherboard: not sure

Power Supply: HP 18.5V 3.5A

The requested information for posting BSOD's is attached.

The Laptop will randomly display a BSOD, there is no common application or pattern of use which causes the BSOD. It has a tendency to happen when the laptop lid is closed (though not asleep) or when sitting on the login screen. I did not have this problem before I had to replace the HDD, it has only started in the past few days, about a month after I had the HDD replaced.

A:[SOLVED] BSOD: HP Laptop [moved from Vista/7]

Found the problem, apparently ZoneAlarm doesn't like my computer.

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Before registering I reviewed a previous post (quietman7 july 1, 2009 7:22am) on removal of dsnchanger and generic fakealert using the free software at malwarebytes.org. I installed the software on my laptop with some difficulty, having to change the file name to mysetup.exe and then from program files changing the file name to myscan.exe. After this the software ran as noted on the post. The software found 27 infected files and then removed all except for three which required a reboot of the system. I pressed ok to reboot. However during the reboot restart, after my user name I entered my password, and the screen icons for my programs appeared on the desk top but then the system stopped responding. Nothing is clickable on the desktop and the botton for the start menu shows an hourglass cursor. I can only shut-down from the on/off button, but the problem remains the same. I do not have access to the log created by malware removal program as it was saved in my laptop (Toshiba Sat m55 running Windows XP home).

I would greatly appreciate any help on resolving this probelm.


A:Problem with malware removal on my laptop [Moved]

As no logs have been posted, I am shifting this topic from the specialized HiJack This forum to the Am I Infected forum.==>PLEASE DO NOT NOW POST LOGS<== unless a log is specifically requested.

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Hey i am on this new laptop its an acer extensa 4620-4605 or just 4620z its for my sister for xmas,well anyways i need to clean it up a bit it needs to be broken in it has vista home premium so io dunno what programs i can use to clean it up but here is the hjt log

Logfile of HijackThis v1.99.1
Scan saved at 12:34:31 AM, on 12/25/2007
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\Acer\Empowering Technology\eDataSecurity\eDSLoader.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Acer\Empowering Technology\ENET\ENMTRAY.EXE
C:\Acer\Empowering Technology\EPOWER\EPOWER_DMC.EXE
C:\Acer\Empowering Technology\eRecovery\ERAGENT.EXE
C:\Program Files\Windows Media Player\WMPNSCFG.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Pc Cleaning\HijackThis.exe... Read more

A:New laptop needs check (Moved from Malware Removal)

Hi, What prompted you to post your Hijackthis log....did some scan indicate malware on the computer?

With Vista, you must use this newer version of HJT

Let's have you post a log from Hijackthis and maybe we can spot anything out of place:
go to Click here to download HJTsetup.exe
On that page, select one of the servers in the list under the Free Downloads heading
Save HJTsetup.exe to your desktop.
Double click on the HJTsetup.exe icon on your desktop.
By default it will install to C:\Program Files\Hijack This.
Continue to click Next in the setup dialogue boxes until you get to the Select Additional Tasks dialogue.
Put a check by Create a desktop icon then click Next again.
Continue to follow the rest of the prompts from there.
At the final dialogue box click Finish and it will launch Hijack This.
Click on the Do a system scan and save a log file button. It will scan and then save the log and then the log will open in Notepad.
Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
Paste the log in your next reply.
Don't use the Analyse This button, its findings are dangerous if misinterpreted.
DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.

Also, please do this:
Open Hijack This and click on the "Open the Misc Tools section" button.
Click on the "Open Uninstall Manager" button.
Click the "Save List" button.
Afte... Read more

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Hey guys,

My boss's laptop has something nasty in it. Normally, I am pretty good with getting rid of infections but this one has me stumped.

The virus use to shut down windows immediately after start up, and I got that problem to go away but now I cannot open any program including IE, Malwarebytes, ComboFix, SDFix... etc. They start for half a second and are immediately shut down.

Any suggestions?

A:Troj rustok-n on my boss's laptop [Moved]

Sorry for the bump, I don't know how else to attract attention!

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My laptop has recently started running very slowly. AVG doesn't find anything. Super Anti spyware found something but it hasn't made any difference. Videos run very slowly. Is there anything I can scan it with to find out what is wrong?

I have 1Gb of RAM installed and there's over 5Gb of free disk space. It was running fine up until the lasts few days.

Any help would be much appreciated




A:XP Laptop running very slowly {Moved from Malware}

You might want to go to start/all programs/accessories/system tools
and run disk cleanup.
Then remove any software that you deem unnessesary.
Then go to start/all programs/accessories/system tools
and run the disk defragmentor.
You really need more free space on the drive.
Virtual memory and the page file are probably getting badly
fragmented causing windows to look all over the drive
for file fragments.
This can also overwork the drive.
If needed afterward,you can possibly remove excess restore points.

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I?ve been looking for a new laptop for some time now. I currently have a HP G70 Notebook PC laptop but as this seems to have come to an end due to being old and tired, I have been looking at laptop options. I would like to be able to use it for the internet and occasionally playing Sims 3 and possibly Sims 4. My budget is around 500

Does the below laptop suit my needs?


A:Laptop recommendation (Moved from Games forum)

That Dell Inspiron 15 5000 laptop has a pretty decent processor and graphics, and it has 8 GB of DDR4-2400 RAM, so it should do fine for performing normal computing functions.

I'm not a gaming expert, nor do I know what the recommended system requirements are for Sims 3 and Sim 4, so I can't advise you how well that laptop will play those games.


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I dont know what could be causing the problem, I thought it was overheating for it to randomly shut down (no blue screen instantly shuts off) I am using a program called "CoreTemp" to monitor the temperature of each core (4 cores) and 2 of them hit a maximum of 61C which is no where near hot how i've seen it get (up to 97c)

Is there anything else that can cause a shutdown? I've read some other peoples post and some people recommended to update their nvidia drivers, would updating drivers really fix a serious problem of shutting down?

I'm using a laptop model: VPCF116FX
Im sorry for the multiple posts, new things just kept happening so was how I updated t, I didn't know you can't delete a post ( not that I know of)

A:Laptop still shuts down

If it got up to 97?C it could've caused some damage.
Please provide this info to get us started: http://www.sevenforums.com/crashes-d...tructions.html

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My dad has an HP Pavilion dv8000 CTO laptop I'm trying to troubleshoot. I have timed it a few times and the longest it has run has been between 20 and 30 seconds. After that it just turns off. One time it was closer to 15 seconds. When he was still using it the fan would make funny noises. It sounds fine now tho i think. The fan speeds up before the computer dies. Tried removing each memory module but that doesn't seem to be the problem. I can boot Ubuntu from a usb flash drive, but the computer doesn't run long enough for Memtest to run long at all. Maybe a power or fan problem?

A:HP Laptop always shuts off

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