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BSOD Dump Files to Analyze

Q: BSOD Dump Files to Analyze

Hello All,

Was wondering if someone could help analyze my dump files to see if there's a way to correct my BSOD issue.
Attached is the dump files. Thanks for any help!

Preferred Solution: BSOD Dump Files to Analyze

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD Dump Files to Analyze

Hi CaddyQuinn ^_^,

I have analyzed your dump files and below has been provided an analysis of the same for informative purposes :-

**************************Fri Aug 22 01:37:58.628 2014 (UTC + 5:30)**************************
*** WARNING: Unable to verify timestamp for atikmdag.sys

*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Probably caused by : hardware ( nt!KiInterruptDispatch+13b )

BugCheck A, {5200000000, b, 0, fffff8012457057b}





MaxSpeed: 3000

CurrentSpeed: 2993

BIOS Version A08

BIOS Release Date 04/16/2014

Manufacturer Dell Inc.

Product Name XPS 8700


Below is a list of 3rd party drivers present on your system :-

**************************Fri Aug 22 01:37:58.628 2014 (UTC + 5:30)**************************
lvbflt64.sys Tue Oct 23 07:40:38 2012 (5085FC9E)
lvrs64.sys Tue Oct 23 07:41:24 2012 (5085FCCC)
lvuvc64.sys Tue Oct 23 07:42:08 2012 (5085FCF8)
athw8x.sys Thu Jan 17 14:45:39 2013 (50F7C13B)
Rt630x64.sys Fri May 10 15:29:08 2013 (518CC4EC)
intelppm.sys Thu Aug 22 14:16:35 2013 (5215CFEB)
dump_storahci.sys Thu Aug 22 17:10:39 2013 (5215F8B7)
btfilter.sys Fri Apr 25 08:31:52 2014 (5359D020)
atikmpag.sys Sat Jul 5 06:56:52 2014 (53B7545C)
atikmdag.sys Sat Jul 5 07:09:13 2014 (53B75741)


Please follow the below steps, one step at a time :-

Please uninstall the ATI Driver using this **TOOL** and then install the latest driver from the Dell Support Site which can be found over **HERE**.Update the highlighted Drivers.

Let me know how it goes. Also, if this occurred during a Skype Call, then see if you are still getting the BSOD if you revert back to an older version of Skype.

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I would like to learn to analyze myself the BSoD dump.

The reason is because I work as a PC technician and it's not uncommon that a client call me complaining about a blue screen. The fact is that I would like to get independent and not have to upload the files here at the BSOD section every time I bump with such issue.

I already know how to collect the info with the DM LOG COLLECTOR and now I need to know what are the recommended software to open the files. And, of course, how to track the problem down. Does the analyzing software narrow the possible origin of the issue and gives me a clue where to look at? Or I have to track it down manually reading the whole thing?

Any help appreciated! Thanks!

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Sometimes, and more frequently lately, my windows crashes at starting windows lately. When i logged in, it takes about a minute to 5 minutes until it crashes.
but when those 5 minutes are over i can work and play the whole day without a crash.
dump files attached.

A:Please analyze these BSOD dump files - windows crashes at startup

Here is the bugcheck

BugCheck 9F, {3, fffffa80049d0a20, fffff80000b9c518, fffffa8007ee0170}
*** WARNING: Unable to verify timestamp for NETw5s64.sys
*** ERROR: Module load completed but symbols could not be loaded for NETw5s64.sys
Probably caused by : NETw5s64.sys
Followup: MachineOwner
BugCheck 1E, {ffffffffc0000005, fffff8800b472970, 0, 0}
Probably caused by : tcpip.sys ( tcpip!WfpAleInsertEndpoint+4 )
Followup: MachineOwner
BugCheck A, {fffffffa80091e4c, 2, 1, fffff80003c8e8fd}
Probably caused by : ntkrnlmp.exe ( nt!KeSetEvent+36d )
Followup: MachineOwner
BugCheck A, {fffffffa800950dc, 2, 1, fffff80003cca24f}
Probably caused by : ntkrnlmp.exe ( nt!KiTimerWaitTest+20f )
Followup: MachineOwner
One of the dump indicated internet wifi driver, NETw5s64.sys, please go to intel website to download and install fresh copy of it (Also keep in mind to uninstall previous version of driver in Computer-->manage-->device manager before install new copy)

beside that, other minidumps indicated different causes, but one of them is ffffffffc0000005, which suggest memory corruption, please download third party called memtest86, burn it to cd and let it run for at least 7 passess

Good luck and let us know if you need help


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...and tell me the culprit? They are from a Dell Latitude D630, running XP SP3. Thank you!

A:Can anyone analyze these dump files...

Quote: Originally Posted by DeaconFrost

...and tell me the culprit? They are from a Dell Latitude D630, running XP SP3. Thank you!

Hello Mate,

Seems like oz776.sys i.e. O2Micro USB Smart Card Reader has caused the System to crash. You could reinstall the Drivers for it and see if that fails then it's better to test it with different Card reader.


Built by: 2600.xpsp_sp3_gdr.100216-1514
Debug session time: Tue Jul 20 16:36:21.171 2010 (GMT+5)
System Uptime: 2 days 15:30:52.968
Probably caused by : oz776.sys

Hope this helps,

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Been getting random BSOD since adding some new RAM to the system. I know bad RAM is the most likely culprit but this has been happening with several different combitions of sticks (All the same brand/model), though I have yet to run memtest86+ on this specific set just added.

The dump files are attached, thanks.

A:Can someone analyze some mini dump files?

Please do run the Memtest. Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

Be sure to run it on all the sticks at the same time, to start out with.

I see you have Astra installed. Be update it to the latest version, or remove it altogether.
ASTRA64.sys Wed May 04 06:33:22 2005 (4278A4F2)

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Jonathan\Desktop\061710-27487-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7600.16539.amd64fre.win7_gdr.100226-1909
Machine Name:
Kernel base = 0xfffff800`02a60000 PsLoadedModuleList = 0xfffff800`02c9de50
Debug session time: Thu Jun 17 17:12:13.286 2010 (UTC - 4:00)
System Uptime: 0 days 1:24:02.566
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* ... Read more

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Hi guys

my new Windows 7 and PC seems to be crashing after Windows Update (numerous updates were done)...

Please can someone analyse the minidump file and tell me what the most likely problem is.

Thank you

A:Windows 7 Mini Dump Files - Please analyze

Your issue is with the firewire driver 1394ohci.sys Microsoft has done a fix for this and Windows 7.

See this link: http://www.rme-audio.de/forum/viewtopic.php?id=8131

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I am trying to debug some crash dumps which all point to NTOSKRNL.EXE but I am unable to debug or even analyze it because the WinDBG throws me an error :-

************* Symbol Path validation summary **************Response Time (ms) Location
OK C:\symbols
Symbol search path is: C:\symbols
Executable search path is: C:\symbols
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Windows 8 Kernel Version 9200 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9200.16628.amd64fre.win8_gdr.130531-1504
Machine Name:
Kernel base = 0xfffff801`0cc8a000 PsLoadedModuleList = 0xfffff801`0cf56a20
Debug session time: Sat Mar 22 19:54:14.327 2014 (UTC + 5:30)
System Uptime: 0 days 0:27:07.854
Unable to load image \SystemRoot\system32\ntoskrnl.exe, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
*** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
Loading Kernel Symbols
Press ctrl-c (cdb, kd, ntsd) or ctrl-break (windbg) to abort symbol loads that take too long.
Run !sym noisy before .reload to track down problems loading symbols.
................................................................. Read more

A:Unable to make WinDBG analyze the Dump files


Your symbol search path is wrong. You should set it something like :


Then Windbg will download and save correct symbols in to the local cache.

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"Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+f6ef )"
Coluld You Sir tell me whats wrong here?

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The minidump is in the .rar file.

I would greatly appreciate if someone took a bit of their time and would take a look at it. My specs are in my profile. This is pretty fresh win 7 64 bit install, but recently after installing some important software I've been receiving this same BSOD dump.

Thanks in advance!

A:BSOD problem, need help to analyze the dump

dtsoftbus01.sys Fri Jan 13 19:45:46 2012
Remove Daemon Tools/Alchohol completely. SPTD.sys is known to cause BSODs.How to remove sptd.sys from system
Registry and SPTD problems | DAEMON Pro Help

Avast is contributing to your BSOD's/ Please uninstall it and use Microsoft Security Essentials & the Free version of Malwarebytes, update and make full scans separately:Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase
Help protect your PC with Microsoft Security Essentials
Malwarebytes Free

Do not start the trial version of MalwareBytes

Also take a look at: Good & Free System Security Combination
Virus Check:Make scans with these tools below:TDSSKiller Rootkit Removal Utility Free Download | Kaspersky Lab US
Online Virus Scanner Eset

Application conflict:Reduce the start-up items. This will help avoid software conflicts:Remove Startup Programs in Windows 7
Clean Startup in Windows 7
System File CheckerThe SFC /SCANNOW Command - System File Checker scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible. If you have modified your system files as in theming explorer/system files, running sfc /scannow will revert the system files to it's default state.Link to full tutorial: SFC /SCANNOW Command - System File Checker

Run Disk Check in Windows 7Run this on your Hard Drive(s). This w... Read more

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I've been having BSoD's for well over a year now, once or twice almost every day. I've tried multiple times to figure out whats wrong but... I dont have ANY dump files.

I've followed instructions on how to enable them but it still doesn't create a file. Im really hoping you all can help me out here.

The current settings are:
Page files on both hard drives enabled.
Set custom page size to 17000MB-20000MB
System managed size and no paging file boxes are unchecked
Write an event to system log box checked
Automatically restart unchecked
Debug information set to small memory dump/kernal. Both settings dont work
Overwrite existing file box is greyed out when debug is set to small memory. Checked when set to kernal
Small and kernal memory dump location set to C:\Windows\Minidump and C:\Windows\Memory.DMP I created these folders as they were not present

I got a SSD awhile back and use it for my windows. However i didnt reformat my other hard drive and windows is still installed on the old one however i boot from the SSD (maybe this is some how the problem)

Im using WhoCrashed from Resplendence Software - Advanced System Tools and Developer Components to force a BSoD when trying to creat a dump file.

There are NO files in either folder. Both on the SSD or old hard drive.

I've searched many forums now and found others with what seems to be the same problem but with no solutions. I would VERY much appreciate the help!
The BSoD's seem to mostly happen when play... Read more

A:No dump file after BSoD. Dump files ARE enabled

Wrote stuff that was wrong. Ignore this reply

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I cannot get the damn windows debugger to properly use the symbols filepath and hence I cannot analyze my dmp files. Can someone please analyze them for me and get back to me on the findings.

A:BSOD, someone analyze DMP files please


I can't load them either in WindDbg. A quick glace at BlueScreenView mentions AVG as a possible cause.

Granted, BSV is not quite accurate, but I'd say uninstall AVG with Revo Uninstaller for starters.

If you need another good, free A/V, Microsoft Security Essentials is my favorite, mostly for speed reasons.

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title says it all really, dump file is attached, help VERY appreciated, i'm parked on a Fedora live CD til i get this fixed and its not even my computer.

note: i cannot go any further than the login screen. i dont think it ever even loads explorer.exe

i'm going to be offline for a while so i'm going to leave my email here... if anyone can help me

A:Vista BSOD on login (need someone to analyze .dmp files)

I need special software to diagnose your problem. I will be home on Friday. If you do not receive help before that, make a post to remind me.

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Could someone please analyze my dump file this is the latest one of many examples on my computer. I have peformed a scan using eset nod32 online scanner, which came up negative.

Microsoft ® Windows Debugger Version 6.11.0001.404 X86
Copyright © Microsoft Corporation. All rights reserved.
Loading Dump File [C:\WINDOWS\Minidump\Mini071409-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: *** Invalid ***
* Symbol loading may be unreliable without a symbol search path. *
* Use .symfix to have the debugger choose a symbol path. *
* After setting your symbol path, use .reload to refresh symbol locations. *
Executable search path is:
* Symbols can not be loaded because symbol path is not initialized. *
* *
* The Symbol Path can be set by: *
* using the _NT_SYMBOL_PATH environment variable. *
* using the -y <symbol_path> argument when starting the debugger. *
* using .sympath and .sympath+ *
Unable to load... Read more

A:Plz help me to analyze my dump log

I suggest running that .dmp file through the debug program again...from what I see, the data you posted cannot be relied on.Follow the guidance at Help Diagnosing BSODs And Crashes (BC) - http://www.bleepingcomputer.com/forums/t/176011/how-to-receive-help-diagnosing-blue-screens-and-windows-crashes/ Louis

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here is my dump file analysis report. Please tell me what is the problem.

* *
* Bugcheck Analysis *
* *

A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007d4b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b625a000, High order 32-bits of the MCi_STATUS value.
Arg4: 00000000ad000135, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
BUGCHECK_STR: 0x124_AuthenticAMD



PROCESS_NAME: plugin-contain


fffff880`02fddb08 fffff800`02c12a3b : 00000000`00000124 00000000`00000000 fffffa80`07d4b028 00000000`b625a000 : nt!KeBugCheckEx
fffff880`02fddb10 fffff800`02dd6513 : 00000000`00000001 fffffa80`080e7290 00000000`00000000 fffffa80`080e72e0 : hal!HalBugCheckSystem+0x1e3
fffff880`02fddb50 fffff800`02c12... Read more

A:Please analyze my dump file.

Download BlueScreenView:
unzip downloaded file and double click on BlueScreenView.exe to run the program.
when scanning is done, go to EDIT - Select All
Go to FILE - SAVE Selected Items, and save the report as BSOD.txt
Open BSOD.txt in Notepad, copy all of the content, and paste it into your next reply

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For some reason, I can't get Windbg to work for me and its driving me nuts! >_<

Much appreciated!

My error:

DBGHELP: c:\symbols\ntkrnlmp.pdb\47F5C3BF9E0A493C9F63BB8F6413358B2\ntkrnlmp.pdb - file system or network error reading pdb
DBGHELP: ntkrnlmp.pdb - file not found
*** ERROR: Symbol file could not be found. Defaulted to export symbols for ntkrnlmp.exe -

A:Can someone please analyze this dump file?

volsnap.sys Volume Shadow Copy Driver.

HTML Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\x\Desktop\Dump\092111-44273-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`04e49000 PsLoadedModuleList = 0xfffff800`0508e670
Debug session time: Wed Sep 21 07:15:02.214 2011 (UTC + 3:00)
System Uptime: 1 days 0:09:10.167
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging in... Read more

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I'm pretty novice at reading these. Not sure what to make of it. *******************************************************************************
* *
* Bugcheck Analysis *
* *

A process or thread crucial to system operation has unexpectedly exited or been
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arg1: 0000000000000003, Process
Arg2: fffffa800deb1b00, Terminating object
Arg3: fffffa800deb1de0, Process image file name
Arg4: fffff800035be540, Explanatory message (ascii)

Debugging Details:

----- ETW minidump data unavailable-----TRIAGER: Could not open triage file : e:\dump_analysis\program\triage\modclass.ini, error 2

PROCESS_OBJECT: fffffa800deb1b00

IMAGE_NAME: hardware_disk


FAULTING_MODULE: 0000000000000000

PROCESS_NAME: csrss.exe

EXCEPTION_RECORD: fffff8800267ca38 -- (.exr 0xfffff8800267ca38)
ExceptionAddress: 0000000077220115
ExceptionCode: c0000006 (In-page I/O error)
ExceptionFlags: 00000000
NumberParameters: 3
Par... Read more

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Could someone please take a look at this crash dump and possibly provide some insight into why this computer is blue screening? The OS is 2008 R2 64-bit.

Thank you


A:Analyze crash dump

I looked at the minidump and it doesn't tell me enough to tell you what caused it. If you can attach 5 or more to this post. Read this too please..

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ANd also explain how to read this ( what program is needed ) . I just see random stuff in the dmp file ..

Thanks a million ..

A:Can you please analyze this dump file .

It's a stop 0x116. More info on that type of crash:


As far as "reading" the dump files is concerned:


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my computer crashed 3 times recently.
i save the mini dump files in txt format so that you can help me find the problem cause i got no idea what it is.
my computer is in my profile and since the first crash i set the bios to default to see if it problem is my oc settings, my room ambient Temp is 30, its very hot in here and cpu temp is between 35-55 on load.
please help me find the problem.

A:[SOLVED] Help with DUMP file analyze


Originally Posted by hollowcow

my computer crashed 3 times recently.
i save the mini dump files in txt format so that you can help me find the problem cause i got no idea what it is.
my computer is in my profile and since the first crash i set the bios to default to see if it problem is my oc settings, my room ambient Temp is 30, its very hot in here and cpu temp is between 35-55 on load.
please help me find the problem.

Hi. . .

I will be glad to take those minidump files off your hands. I will run them through a debugger which will hopefully provide the name of a system driver file or a piece of hardware that is the most probable cause of your system crashes.

One item that I would like to have is a Belarc Advisor report saved in "mht" format (Top right of IE screen; Page; Saved as; save as mht). You can download Belarc HERE. However, before attaching to your post please be sure to delete the information related to your product key codes located about ?way down the report.

I will need some time to process the dumps as I am currently working on dozens of others. Also, this is a holiday weekend and I don't expect to be around very much until early next week.

Regards. . .


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Windows XP Home SP2
Spontaneous re-boots due to bug check

I disabled: system properties > advanced > startup & recovery / settings > failures / automatically restart

Event viewer > save dump.

I have read KB 385271 [ how to use dump check ] & KB 314084 [ how to gather information after a dump check ]. I tried to use pstat.exe to solve the problem, but I am unskilled.

Your guidance will be appeciated.


A:Solved: analyze mini-dump

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I have a computer that crashes 3-4 times per week with 0xA, 0x50, 0x8E, 0xD1 stop errors... not the same everytime. If the BSOD indicates a system file error, that isn'y the same each time either. The computer is one of seven, all with identical hardware, and all with hard drives cloned from the same image.

I have run Memtest86 several hours with no failures, and even tried swapping memory to be sure. I have tried two PSUs and have verified the voltages are within spec and not noisy using a DMM and an oscilloscope. And tried re-imaging the hard drive using the original image. BIOS settings are the same as the other systems. CPU temps normally run about 46C (56C under load). Running Prime95 for 15 minutes crashes the CPU card, but doesn't report the cause. If I move the CPU card to another system that has never crashed before, it crashes there.

I could have a bad CPU card or marginally flakey drivers that paired with this card crashes, but the same drivers don't crash six other systems. Card manufacturer tech support and Google have been no help. I am hoping analysis of a crash dump file will narrow it down (bad Xeon processor#1 or #2, bad card, flakey driver, etc).

Passive backplane with 8 PCI + 4 PCI-X slots
ADLink NuPro 900A SBC with dual Xeons @2GHz, 2GB PC2700 ECC RAM. dual GB ethernet
Matrox Odyssey XG (dual P750 GPUs) PCI-X graphics
Matrox Odyssey XPRO RGB image capture PCI-X
Condor Engineering QPCI-1553 four channel Mil-Std-1553
Condor Enginee... Read more

A:Solved: Help Analyze Crash Dump

If I move the CPU card to another system that has never crashed before, it crashes there.

It would appear to me that you have answered your own problem.
I would replace the graphics card

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My PC keeps crashing with the blue screen of death. The BSOD dumps my physical memory somewhere. I assume that's so we can figure out what went wrong. Where is the physical memory dump? How do I analyze it (or, more accurately, who can analyze it for me)?

The (important part of the) BSOD's message is:

"A clock interrupt was not received on a secondary processor within the allocated time interval"

Technical Information: 0x0000000000000101 (0x0000000000000031, 0x0000000000000000, 0xFFFFF88002F64180, 0x0000000000000002)

Note that my PC passes all of the hardware tests that the manufacturer (Lenovo) included.

A:Where do I retreive a core dump and how do I analyze it?

To get help, follow instructions here:

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ARGH!! Win7 sometimes makes me feel like such a NOOB! I've read and re-read every post in the How to. Unfortunately many of the writers are not referencing Win7. Links go to XP references. File locations sound more like XP than even Vista and certainly not Win7. Control panel references for enabling dumps do not correlate to any Win7 views.

I've run SF Diagnostic Tool v2.02 and it finds 0 files.

I have been having a number of hangs and BSOD's and need to go beyond the event logs to figure out the cause.

A:No BSOD dump files

Do you have a minidump folder... if not, create one... c:/windows/minidump

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I have been getting BSOD a few times with the error irqs not less or equal blue screen the past couple days. Any help would be appreciated!

A:BSOD With Dump Files

Quote: Originally Posted by lasthonor

I have been getting BSOD a few times with the error irqs not less or equal blue screen the past couple days. Any help would be appreciated!

These were caused by your network driver. The intel wifi driver needs to be re-installed with a fresh copy. Go to the mfr and download and install it.


BugCheck A, {0, 2, 0, fffff800031f7477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck A, {0, 2, 0, fffff80002c0c477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck A, {0, 2, 0, fffff800031e9477}
Probably caused by : NETw5s64.sys ( NETw5s64+b76b )
BugCheck 9F, {3, fffffa8004b04940, fffff80000b9c4d8, fffffa8005217a40}
Probably caused by : NETw5s64.sys

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Recently purchased the following laptop:

Acer Aspire 5542-5462

AMD Turion II M500 2.2ghz
Windows7 Home Premium

Pulled it out of the box Friday, plugged in the power cord and started it up. Went through initial setup in ~30min. Loaded Win7 for first time and began setting things up. All of a sudden I get BSOD. I didn't notice what the first one was for but every time I restarted it'd run for a few minutes then BSOD, usually for a different reason every time. Called Acer tech and they had me do a full system restore from boot.......long story short it didn't help at all. I've since borrowed a know clean Win7 disc from a friend and completely reinstalled on fresh partition. It ran great for the first hour or so but reverted back to BSOD's every 5 min. BSOD seems to happen while doing some kind of activity like web browsing or file browsing. Hasn't happened with computer just sitting idle.

Approximate BSOD titles:

15% of time: irq not less or equal
25% of time: win32k.sys
60% of time: memory_management, or fltmgr.exe, others unnamed, or I didn't catch in time.

I attached a .zip of the memory dumps so far.

I appreciate any help on this. Hate to have to revert to Win7 32bit and only use 3gb of ram.

A:BSOD with dump files

Oh, add that I have used Window memory error check utility and let it make 2 full sweeps and it found no errors.

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Here is what I have. Lenova A63 Desktop with Windows 7 Pro 32bit, about 1 yr old. AMD Athlon II X2 processor, original OEM OS with no re-installs. Bluescreen comes up and goes away all by itself and then OS restarts. I know i don't have an antivirus installed as I just removed AVG today as I thought it was creating a seperate problem unrelated. Planning to re-install asap.
Thanks in advance

A:BSOD dump files help

First off, I would just install microsoft security essentials to replace the loss of AVG, it's not the greatest thing but it is stable in win 7.

Give me a little time and I'll edit this post with the dump info.

edit: it seems the acronis disk filter driver is interfering with activity. I'm still running debug on the two most recent dump files though.

If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
parameters are the exception record and context record. Do a .cxr
on the 3rd parameter and then kb to obtain a more informative stack
Arg1: 001904fb
Arg2: 96a83788
Arg3: 96a83360
Arg4: 8b0fa20f

Debugging Details:

*** WARNING: Unable to verify timestamp for tdrpm273.sys
FAULTING_MODULE: 82051000 nt


EXCEPTION_RECORD: 96a83788 -- (.exr 0xffffffff96a83788)
ExceptionAddress: 8b0fa20f (Ntfs!TxfShutdownRm+0x000001e9)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000000
Parameter[1]: 326a8b04
Attempt to read from address 326a8b04

CONTEXT: 96a83360 -- (.cxr 0xffffffff96a83360)
eax=8b056820 ebx=00000000 ecx=8b0c1d4a edx=8fb041ec esi=8fb04000 edi=8fb04060
eip=8b0fa20f esp=96a83850 ebp=96a838d0 iopl=0 nv up ei pl zr na pe nc
cs=0008 ss=0010 ds=0023 es=0023 fs=0030 gs=0000 efl=00010246
8b0fa20f a1048b6a32 mov eax,dword ptr ds:[... Read more

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i get bsod's all the time, ive added the dump files.
please help me.

A:need help with bsod and dump files

Start by updating these 3 old drivers,

lmimirr.sys Wed Apr 11 10:32:45 2007
RemotelyAnywhere/Logmein Hamachi

LMIRfsDriver.sys Tue Jul 15 04:26:56 2008
See Above

RaInfo.sys Sat Jan 05 07:57:14 2008
See Above


On your next post, PLEASE post your system specs.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 19, {21, fffff8a003215000, 2770, 8a19582fc3acb9de}

Unable to load image \SystemRoot\system32\drivers\spsys.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for spsys.sys
*** ERROR: Module load completed but symbols could not be loaded for spsys.sys
Probably caused by : spsys.sys ( spsys+28d50 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *
*******************... Read more

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Hello - If anyone could take 5 minutes to help me I'd really appreciate it.

I have attached the last 5 memory dumps - the blue screen info was as follows


*** STOP: 0x0000003B (0x00000000C0000005) (0xFFFFF9600094 964)
(0xFFFFF8800A5A30B0) (0x000000000000)

*** win32k.sys - ADDRESS FFFFF96000094 964 base at FFFFF 96000020000

Datest amp 4d6f11c9

I've done the usual .. updated drivers (Driverscanner) ran malwarebytes, chk disk, spybot, defragged, checked registry (RegCure) etc but it crashed probably twice a day.

Thanks in advance if you can help. Dave
(ps - I'm a bit of a noob, so be gentle)

A:Another BSOD (with dump files)

also not sure if this might shed any light.

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Hi there,

I have been getting random BSOD particularly when playing videos. I have tried updating videocard drivers but this has not solved the problem.

I have windows 7 x86 (32bit) Full retail, (upgraded from windows xp) installed a few months ago.The system is 4 years old.

Any help much appreciated.



A:BSOD and dump files

Welcome to SF, coolsi.

First please update your System Specs.


In the line at the top of “www.SevenForums.com” you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, http://www.piriform/com/speccy to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.

Your NVidia NForce Network Controller is old. Please update.
Driver c:\windows\system32\drivers\nvm62x32.sys (, 339.13 KB (347,264 bytes), 10/06/2009 22:18)

I'm looking at the log now for further information.

** EDIT **

Memory corruption was also reported. After completing the steps above,

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.

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I only have Windows 7 in my pc and without problems but since a few days ago, sometimes appears a BSOD that says:

Technical Information
***Stop: 0X0000007A (0XC05074E0, 0XC0000056, 0X6915EBE0, 0XA0E9C00)

Physical memory dump failed with status 0XC0000010

I know that the information which the dump file contain will help but i dont know where the dump file is located

A:BSOD - Dump Files

Many have simply reinstalled Vista when seeing the "Physical memory dump failed with status 0XC0000010" error repeatedly without any memory dumps being seen. Your next step would be looking in the event viewer logs which can sometimes point to a company name.

For the "Stop: 0X0000007A" error the MS information on that goes back as far as Windows 2000.

"This issue can occur if you have the UlraDMA66/ATA66 (80 wire/40 pin) IDE cable attached to the drive that you are trying to install Windows 2000 on. Windows 2000 does not fully support the UltraDMA66 controller."
Error Message &#34;Stop 0x0000007A&#34; Occurs During Setup on an ATA66-based Computer

An updated version of the same problem seen with Windows Server 2008 and Vista is found at Stop error message when you put a computer that is running Windows Vista or Windows Server 2008 into hibernation&#58; &#34;STOP 0x000000A0,&#34; &#34;STOP 0x0000007a,&#34; or &#34;STOP 0x00000077&#34;

You'll find a link for a hotfix at the top of the page there that might help with 7. But still look the event viewer logs over to see what other information is shown there.

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here is a link of the archived minidump folder (i tried attached but it said invalid file)
storage.to - Download
i get this bsod's at random i could say..could any of you guys help me figure out what the problem is?

i have the x64-bit version of win7..on a laptop msi gx623

A:bsod dump files

Quote: Originally Posted by gigimasinuta

here is a link of the archived minidump folder (i tried attached but it said invalid file)
storage.to - Download
i get this bsod's at random i could say..could any of you guys help me figure out what the problem is?

i have the x64-bit version of win7..on a laptop msi gx623

Please ZIP up the minidump folder contents and upload the zip archive here. That other site makes it hard work to get to your RAR.

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I built a pc last week and I get the BSOD after a few minutes of playing any game I try. I only have the last dump file I got because the BSOD before the last wouldn't let me start my pc in safe mode or restore to a previous date so I had to reinstall windows 10. Here is my dump file, I know how to open it but I don't know how to analyze it and figure out what is causing the BSOD
here is my build
shadybk - Saved Part Lists - PCPartPicker
Thanks in advance!!!

A:How do I read/analyze this dump file so I know what is causing the BSO

Your dumpfile is a shortcut

Please use the BSOD posting instruction to provide theDumpfile http://www.tenforums.com/bsod-crashes-debugging/2198-bsod-posting-instructions.html
And fill in your System Specs.

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I ordered my computer from Puget Systems some time ago and recently sent it in for repair because of a faulty motherboard. They replaced the motherboard, ram module and installed an 8800 GTX video card. Ever since i got it back I have been getting the DRIVER IRQL Not less then equal BSOD. When I reboot it does the same bsod upon loading my desktop. The only thing I have found to fix the problem is to boot into safemode and reinstall my video drivers. I installed different drivers and the problem seemed to vanish for a few weeks until today. I was loading into a HL2 server and it never loaded and I couldn't ctrl-alt-del so I did a hard shutdown and rebooted to receive the same error. After some research I came to discover the minidump files and this forum.

below is the 2 dumps from today and 3 of the 4 dumps from the last time i had the bsod other then today.

also uploaded on my webspace is all my dumps since i got the computer.. 06-xx-07 is the month I got my computer back from repair..anything before then probably isn't relevant.


A:BSOD dump files included

All the current minidumps point to NTOSKRNL.EXE...

This denotes a general Windows instability. I would start by testing or swapping this new RAM module... It may be defective

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Maybe a year or a year and a half ago, my computer would randomly crash and restart on me with no real correlation to any program. It only happened every other month or every two months, so I figured it was just a weird fluke. Perhaps the computer wanted to take a nap? (A couple of the crashes happened over night) Anyway, I didn't really think anything of it because it was stable most of the time.

Now, things are quite different. Sometimes it crashes multiple times in one day, but still always at random times. Once when I started burning a DVD, once when I closed a video game, just whenever it felt like it. When it started getting annoying, I decided to finally take action. I figured out how to stop it from immediately restarting so I could have a chance to read the BSOD, and I found the culprit. IRQL_NOT_LESS_OR_EQUAL

A few google searches led me to believe that this is caused by a faulty driver or faulty memory. I didn't really know how to test the drivers, so I updated them the best I could, then focused on testing the memory. I've had problems with it before, like not able to run at it's listed timings without errors, so I dialed them back. I ran trusty MemTest 86+ for the night only to find no errors in the morning. Stumped, I decided to punt the problem off for another day. Of course, the crashes kept happening, and for the longest while, it was the same not less or equal error.

Then I got another error, PFN_LIST_CORRUPT. Google searches again poi... Read more

A:Many BSOD, Dump files galore

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As I already mentioned in the title i had a BSOD. It was the first time after I formatted my Win 7 professional x64 about a month ago so maybe somekind of driver issues but i wouldn?t know.

basic specs can be found by checkin my forum account and im glad to give any extra information.

Thanks for any help you can offer.


A:BSOD while using VLC (dump files added)

Dump file points to netw5v64.sys as the possible problem. Try updating the drivers for your network card.


If the problem still persists, check your ram using memtest. My pc crashed when I was using VLC once and it was because my ram was faulty.

Memtest86+ - Advanced Memory Diagnostic Tool

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When starting up windows 7 and getting to the part to enter my password to login I receive the BSOD. I restarted my computer in Safe Mode then restarted and it worked fine.

This is a brand new computer, bought from cyberpowerpc I have been using it for about 3 days.

A:BSOD on loggin have dump files

You need to update the Bigfoot Ethernet driver
Find an update for the Killer Xeno Gaming Adapter driver or remove the device

These two drivers are obsolete

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Hello everyone,

I am running Windows 7 Pro 32bit on HP and I have gotten many random BSOD's while being use on internet (play game online). I have updated lastest Windows , VGA, all driver from HP but still have BSOD. I can not read dump files. please help me


A:BSOD Please help me to read my dump files

Only ran the 9 memory dumps from July - the one's from May (a total of 21) suggest the same thing.
The 9 from July are STOP 0x1 errors - Although I did see one STOP 0x119 (video driver) error in the May dumps along with several other errors blaming your ATI video drivers.

If you haven't done anything to fix the May errors (there were no errors in June), then please do the following:
- download the Display Driver only (NOT the entire Catalyst Control Center) from Global Provider of Innovative Graphics, Processors and Media Solutions | AMD
- uninstall the current ATI stuff from your system
- install the Display Driver and monitor for further BSOD's.

Then, if the errors are still occurring, try running Driver Verifier according to these directions:

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter... Read more

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Hey can someone please help me and analize this dump files?
Win 8 X64
I have recently recovery my pc to factory settings, and now it take too long for start and show the an error that caused my pc to restart and if i want to send my dump files to Microsoft..


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my laptop keeps crashing someone please help me. here are the dmp files

A:BSOD.. Dump files uploaded

You have 2 BC exceptions A and 50
STOP 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA :Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS
The cause may be defective physical memory or incompatible software,especially remote control and antivirus programs. If the error occurs immediately after installing a device driver or application, try to use Safe Mode to remove the driver or uninstall the program. For more information,

STOP 0x0000000A: IRQL_NOT_LESS_OR_EQUAL Usual causes: Kernel mode driver, System Service, BIOS, Windows, Virus scanner, Backup tool, compatibility
A kernel-mode process or driver attempted to access a memory location without authorization. This Stop error is typically caused by faulty or incompatible hardware or software. The name of the offending device driver often appears in the Stop error and can provide an important clue to solving the problem. If the error message points to a specific device or category of devices, try removing or replacing devices in that category. If this Stop error appears during Setup, suspect an incompatible driver, system service, virus scanner, or backup program.

Microsoft (R) Windows Debugger Version 6.11.0001.404 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Users\richc46\AppData\Local\Temp\Temp1_Desktop[1].zip\Mini080310-01.dmp]
Mini Kernel Dump File: Only registers and stack tra... Read more

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from past 1 month this bsod has started again.. don't know why..
plz help

A:BSOD....dump files attached

Pretty simple, AVG appears to be causing it. Please remove it with this tool: http://download.avg.com/filedir/util...avgremover.exe

Install MSE instead (also free): http://www.microsoft.com/security_essentials

...Summary of the Dumps:

Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 00:09:25.956 2010 (UTC - 4:00)
System Uptime: 0 days 1:00:17.063
PROCESS_NAME: svchost.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Sun Aug 15 23:21:45.877 2010 (UTC - 4:00)
System Uptime: 0 days 0:07:37.984
BUGCHECK_STR: 0x1a_3452
PROCESS_NAME: avgcsrvx.exe
Built by: 7600.16617.x86fre.win7_gdr.100618-1621
Debug session time: Thu Aug 12 02:32:54.531 2010 (UTC - 4:00)
System Uptime: 0 days 1:05:40.638
BUGCHECK_STR: 0x1a_61940
PROCESS_NAME: explorer.exe
Built by: 7600.16539.x86fre.win7_gdr.100226-1909
Debug session time: Mon Aug 9 02:53:02.422 2010 (UTC - 4:00)
System Uptime: 0 days 4:03:04.530
BugCheck A, {c0019078, 0, 0, 828c561e}
Probably caused by : memory_corruption ( nt!MiEmptyWorkingSet+16f )
PROCESS_NAME: avgchsvx.exe
Built by: ... Read more

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I've got absolutely no clue what is going on with my computer. I've gotten these 2 kinds of blue screens. Sometimes it will even restart without me seeing a BSoD.

Computer Specs:

OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: Intel(R) Pentium(R) Dual CPU E2180 @ 2.00 GHz, Intel64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 3071 Mb
Graphics Card: Nvidia GeForce 8800 GS, 384 mb
Hard Drives: C: Total - 305234 MB, Free - 185931 MB;
AntiVirus: None

(I only JUST uninstalled AVG because I had read it can cause problems with what I'm having.. obviously didn't fix it.)

I can't even get into the forums long enough to get the information written down before it crashes so I got pictures of the Bluescreenviewer information using my phone.

Latest BSoD:

One I was getting a little while ago before the IRQL_NOT_LESS_OR_EQUAL one:

I only know of one thing that could possibly cause this and that is I used to have 4 GB of ram and one of the cards doesn't work and crashes my computer, so I took it out. This was a long time ago and I fixed it. But only recently these problems have started, and I haven't downloaded anything besides an update to my anti-virus which I uninstalled and the drivers for my network card.

Any tips?
UPDATE: I ran a memory test overnight and it ran 12 times. No errors whatsoever.

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Recently I have had a few crashes on my windows 8.1 laptop.
I have tried to attach the 3 most recent zipped dump files, but they're 100mb and too big to attach, so have uploaded the most recent one to here and the previous crash to here

I have attached screen shots of the system information -system summary

Hoping someone is able to see why it keeps crashing. Recently a friend of mine updated the bios, ran cc cleaner on it, did all the windows updates and optimized it, which I hoped would cure this issue, but it's still happening.
Thank you.

A:Please help analyse BSoD dump files

Please provide this information so we can provide a complete analysis (from the Pinned Topic at the top of the forum):
Blue Screen of Death (BSOD) Posting Instructions

Ensure that your system is set to capture Minidumps (C:\Windows\Minidump):

Upload Dump Files:
NOTE: If using a disk cleaning utility, please stop using it while we are troubleshooting your issues.
Please go to C:\Windows\Minidump and zip up the contents of the folder. Then upload/attach the .zip file with your next post.
Left click on the first minidump file.
Hold down the "Shift" key and left click on the last minidump file.
Right click on the blue highlighted area and select "Send to"
Select "Compressed (zipped) folder" and note where the folder is saved.
Upload that .zip file with your next post.

If you have issues with "Access Denied" errors, try copying the files to your desktop and zipping them up from there. If it still won't let you zip them up, post back for further advice.

If you don't have anything in that folder, please check in C:\Windows for a file named MEMORY.DMP. If you find it, zip it up and upload it to a free file hosting service. Then post the link to it in your topic so that we can download it.

Also, search your entire hard drive for files ending in .dmp, .mdmp, and .hdmp. Zip up any that you find and upload them with your next post.

Then, follow the directions here to set your system for Minidumps (much smalle... Read more

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Hello everyone,

I am running Windows 7 Utimate 64-bit and I have gotten many random BSOD's while being use on internet . I have opened the dump files. And all of them say that probable cause is: ntoskrnl.exe ( nt+71f00 ).

Attachment 53661

I have attached a .zip file with these dump files too.
I've passed the test of memory, no erreurs was dectected.

Any information very much appreciated.

A:BSOD Please help me to read my dump files

Please help me, many thanks to you.

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BSOD errors. I would appreciate assistance analyzing these dump files for a solution. This is the BSOD message....

BCCode 1000008e BCP1:C0000005 BCP2:806E694F BCP3:A9B9EB8
BCP4:00000000 OSver:5_1_2600 SP3_0 Product:256_1

I'm not being permitted to attach files to this post but can email to anyone willing to take a look at them.

A:[SOLVED] BSOD Dump Files

Hi rerun1 and welcome to TSF

I think I remember an issue dealing with file extension that prevents a file from being attached to a post. Try ziping the dump files and see if a .zip extension will attach.
If that works, I'll make it a mission of mine to be more profound next time I tell someone
I'm not good at decyphering dump files, but others on this forum are. I usually look at errors in the events viewer to determine course of action. A double click on an error there will give more details about the error.

Hope this helps

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I started noticing that my newly built computer suddenly restarts without warning and offers no BSOD. I built it about 3 weeks ago, and originally it did not have this problem. I Googled a solution for no BSOD, and they suggested to do this:

Right Click My Computer -> Properties -> Advanced System Settings -> Advanced Tab -> Under Startup and Recovery click Settings -> untick the box for automatic restart

I haven't turned my computer on in fear of something really breaking, but I was able to get all of the dump files per this post: Dump Files - Upload to SevenForums
(I tried to download WinDdg, but the installer from Microsoft kept failing out on my good computer).

I was going to run the dm log collector as it says in the BSOD rules on posting, but I'd rather not take a chance with my newly built computer. I can do that, but I want to minimze the risk (I really can't afford a new build). Attached are the dump files in .zip format.


--Custom Build
--Windows 7 Professional 64-bit
--AMD FX-6300 3.5GHz 6-Core Processor
--Gigabyte GA-78LMT-USB3 Micro ATX AM3+ Motherboard
--Kingston 8GB (2 x 4GB) DDR3-1333 Memory
--Asus Radeon R7 260X 2GB Video Card
--Old (but Healthy according to SMART data) Samsung 250 GB Drive
--Corsair CSM 650W 80+ Gold Certified Semi-Modular ATX
--NZXT Sentry Mix 2 Fan Controller
--Gear Head USB 2.0 4-Port Hub with Energy Saving Switch
--Avast! Free Antivirus

A:Immediate restart w/ dump files but no BSOD

I had to use my computer last night, no problems for awhile. I start playing some n64 games on it for a few hours hours, seems good, then it randomly restarts again with no blue screen. The checkbox to "automatically restart after errors" was unchecked as I did that earlier, so I'm surprised why there wasn't a blue screen. I have another dump file from it as well.

Can anyone read these dump files for me please??

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Hello guys, I am having issue with my computer lately. tried to look for an answer of why my pc keep crashing with stop error 0x00000024 hope someone could help me understand what cause this issue.

A:BSOD need help with understanding the dump files

Your logs show a problem with DeepFrz.sys. It is a driver for Deep Freeze software. You could re-install, un-install, or upgrade it; or check with the manufacturer (Faronics) to see if the have a solution.

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