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Brother HL-2170W Printer

Q: Brother HL-2170W Printer

I tried printing a PDF document from Windows 8 PDF reader but continually got the following message. The printer drivers are installed and I can print from both notepad and Microsoft Word making it strange that I cannot do the same from the PDF reader (built into Win8). Any suggestions will be welcome.

RELEVANCY SCORE 200
Preferred Solution: Brother HL-2170W Printer

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Brother HL-2170W Printer

Anyone else having problems printing from the Win8 PDF reader?

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RELEVANCY SCORE 84.8

Windows 8, test page says printer correctly installed but print box says "error" and nothing prints. Help please.
 

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RELEVANCY SCORE 84

I'm running a Windows 7 machine. I've installed the drivers on this computer and can print from it with no problems. However when I follow the on-screen instructions to set up the wireless connectivity for the printer, the set up wizard does not find any devices. Per the instructions, I've tried disabling my computer's firewall but to no avail. I've tried both set ups (with an Ethernet cable and without) but both have yielded the same result. I've checked to make sure all the cables are inserted correctly and firmly. I also printed a network configuration sheet and the wireless on the printer is "active."

I've also tried going into my modem (U-verse) and see the printer hooked up via Ethernet cable, however the status is "off" (though the printer is on). I've tried disabling the firewall for the printer through my router but I get an error that I am not allowed to disable it.

Am I missing something here? Could something be wrong with the printer or is it just user error...?

Thanks in advance for any help!
 

A:Solved: Help setting up Brother HL-2170W

Is this really solved?
 

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RELEVANCY SCORE 63.6

Hi,

Hope this is the correct Forum for Printer questions.
Is it ?

Have a 5 yr old Brother printer (HL-2140) which uses a TN-360 ink Cartridge.

A Brother branded "high yield" TN-360 goes for about $ 50. Wow.

I see that Amazon carries several other non Brother, but supposedly compatible
TN-360 cartridges by mfg. names I've never heard of.

Much, much cheaper.
Am willing to try one, but am very uncertain which of the brands to go with.

Anyone have any experience with non Brother labeled "compatible" cartridges ?
Any good ?
Which Brand should I try, perhaps ?

Note: It's almost worth buying a brand new Brother printer instead !

Thought on ?

Thanks,
Bob

A:Brother Printer and Non-Brother Branded Ink Cartridges ?

Hi, again:

You will likely find that the answer to this question falls into 2 major camps:
Only use OEM, branded ink from the printer manufacturer (or a trusted, high-volume, reputable seller), OR
It's perfectly fine to use knockoff, refurb, non-branded
I don't know anything about Brother, as I have been using HP printers/all-in-ones since the days of the printing press.

No matter which brand, in the printer industry, the ink/toner is how the manufacturer makes its money, not on the hardware.

There are many factors in the risk:benefit calculation, such as budget, volume of printing needs, need for optimal performance, etc.

My own personal experience for relatively heavy home/home office use is that it is not worth skimping on the cost of discounted ink/toner.
There can be serious quality issues with the cheap stuff (even branded, refurbished ones).
And there can be quality issues even when buying "new" OEM ink/toner from 3rd-party sites or even brick and mortar big box stores (the items may be legit, but they are stale).
If the price seems too good to be true, it probably is.
HP has a terrific ink/toner program -- 2 or 3 mouse clicks and I have the products on my doorstep 1 or 2 business days later, with free shipping. The price is highly competitive, and the ink/toner is always fresh and high-quality. This works very well for me.

Your mileage may vary, of course....
Cheers, MM
P.S. Did you resolve the other issue reported HERE??? If so, it helps us (a... Read more

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RELEVANCY SCORE 57.2

I have Windows Vista Home Premium 64 bit version and the install of the Brother DCP 7065DN is causing me grief.

The copy and scan functions are operable, but not the printer function.

I am logged in as Administrator in Vista.

Printing a test page returns an "access is denied" message.

So I try to open as administrator and trying the Print test page, returns message "Printer not installed"

I have tried the XP compatibility mode as well as XP and Win7 printer drivers but no success.

I have had no problem installed the printer on another hard drive with Win 7

Brother says my Vista is corrupted and contact support.microsoft.com . How nice, Doing a web search, it seems that Brother definitely has compatibility issues with Vista judging on all the posts. Unfortunately I see few solutions.

Any takers out there?
 

A:Brother Printer DCP 7065DN printer driver won't install

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RELEVANCY SCORE 53.2

hey guys,

i just recently bought a brother all-in-one printer (model # MFC-495CW) and was wondering how to use the feeder on the top of the machine to do couble sided copies/scans?

if you could help that would be awesome
 

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RELEVANCY SCORE 53.2

Today i found my brother HL - 1210 printer no respond, any suggestion?

Davidnaoe

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RELEVANCY SCORE 53.2

My brother printer won't print double sided ever since my hard drive crashed. I have a new hard drive now. I completely uninstalled printer and started over from scratch. Updated software and driver. My iPad will print to the printer and do double sided printer but not my laptop. What else can I do?
 

A:Brother printer

Please post only one thread relating to your problem. Posting multiple threads for the same problem makes it difficult to help when suggestions are spread across multiple threads, and it is against forum rules.
 

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RELEVANCY SCORE 53.2

i just got a Brother MFC-4420C multifunction printer, i went onto the Brother site, downloaded the drivers, etc. and tryed 2 run the driver, and got this messgae, any1 know why? thanks :
 

A:Brother printer

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RELEVANCY SCORE 52.8

I am trying to print a trial balance using peachtree DOS program and the above printer.

It prints alright but extends every page of trial balance into two pages. For every page, it prints
the last line on the next page and then goes on to next page. I am trying to say that
it uses 4 pages for 2 pages of print material. If it can print 2 more lines on a page, then it can
accomplish this task in 2 pages. At present the printer setup will only allow 60 lines/page.
Is there a compression code that I can use to increase the no. of lines that the printer will
print per page?

Any help will save me half the no. of pages.

Many thanks.

Best regards,
Gulab Gidwani
 

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I am not able to send faxes with my Brother MFC-3360C printer now. I dial; it stops; screen read "RECEIVING" and that's it. Any suggestions? TU
 

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Hi All,
I'm trying to install drivers for my Brother MFC 210c printer.
I have uninstalled the old drivers, unplugged the printer, and tried to install the new drivers, BUT ... I get error code 0x80040705? Installation process is terminated.
Any help would be greatly appreciated.

A:Brother Printer error

Hi after uninstalling the driver check the the registry under local machine>software> find the printer name driver,, I mean see if there is any left over there..
you can also try to use revo uninstallator Revo Uninstaller - Free software downloads and software reviews - CNET Download.com to remove the previous printer driver.. obviously the uninstallation is leaving leftover files..

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I had a paper jam in my Brother MFC 5440-CN. Cleared the jam, but printer still wouldn't print. It was balking because it thought that three of the ink cartridges, which were all at least 1/3 full, were empty.

Usually I've been able to get it to print anyway, but this time I gave up, finally, and replaced the cartridges with new ones; also I unplugged and plugged it, made sure the paper tray was just right, and then - ta-da! - got it to print a page.

Foolishly allowing this success to go to my head, I decided to run the printer through a cleaning cycle, after I printed out a test pattern that was a little bit off. At that point, the printer beeped several times in its charming shrill, high-pitched way, and ever since has been displaying "Unable to print - see troubleshooting and routine maintenance chapter in user's guide". Also, it won't shut down unless unplugged.

There wasn't much that was relevant in the guide, other than things I'd already tried. When I plug it back in and try to print something, it makes a ratcheting sound that is not part of its normal printing sounds, so I turned it over and put some oil on a horizontal metal rod that must be part of the paper feeding mechanism. This did nothing except guarantee greasy print-outs if I ever get this thing going again.

I attempted to reinstall the drivers. The Brother Solution Site says to download them and choose "desktop" for their destination, after which you ca... Read more

A:Brother printer on strike

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RELEVANCY SCORE 52.8

My brother DCP 7020 printer will no longer print the printer just keeps restarting over and over. I am running win7 Home Premium 64 bit
 

A:Brother DCP 7020 Printer

will no longer print the printer just keeps restarting over and overClick to expand...

is this when you first switch on ?
or when you send something to print

does it photocopy ?

user manual
http://www.brother-usa.com/ModelDocuments/Consumer/Users Manual/UM_DCP_7020_EN_1154.PDF
 

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after clearing paper jam my Brother DCP-130C the printer doesn't work and on the LCD panel i read "print unable 50, see user guide, etc.."
I couldnt find the meaning of the 50 code and Brother do not recognize it.
Where can I find the explanation in order to repair the problem if possible?
Tanks
 

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RELEVANCY SCORE 52.8

My computer won't work with my Brother (MFC- L2740DW) printer. It keeps throwing up an error box:

Printer not activated error 30

So the question is...How do I activate my printer?
 

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RELEVANCY SCORE 52.8

Hi again...

I have a Brother All In One which was working fine in Windows 7 but is now contstantly showing up as "offline" in the print queue. I have a home network with my "main" machine my desktop running Win 7. I have 2 other laptops - one is a HP with Vista, and the other is a Macbook Pro. I have been able to print today from the laptops, but the desktop (Win 7) tells me that the machine is offline. To be clear, the machine is on, and is connected to my network.

Windows 7 is being stubborn and is not recognizing that it's online. I've printed to it in the past and now it's not cooperating (when I need it to, of course).

Help.

A:Brother Printer Offline

Did you try uninstalling/reinstalling the print driver?

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RELEVANCY SCORE 52.8

Can anyone tell me ......... whenever I start-up (ie turning on the electricity), does the procedure cost ink?

A:Brother MFC-J5910DW printer

Only if it performs a self-test that prints a page, but the ink usage would be extremely minimal.

Regards,
Golden

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RELEVANCY SCORE 52.8

Hi, I'm new so hopefully I give you enough info to help me.

I bought a new Brother printer (MFC-7480DN) and connected it first to a Mac and then to my PC. I can't get the wireless to work and it's too late to return it but it is under a year if I need to use the warranty.

I do not have an IP address! I have been through ALL of the troubleshooting on their site. I have reset the Network settings a million times and printed the Network Config page a million times as well. (Dramatized) My printer works flawlessly when connected and I have the correct drivers. I can access the printer settings from their software while connected without a problem.

Here is what the Network Config page says:
Node type: Brother NC-8200h. Ethernet 10/100BASE-TX
Node Firmware Version: Firmware Ver.1.00 (10.10.22)

IP Address: 0.0.0.0
Subnet mask: 0.0.0.0
IP Gateway: 0.0.0.0
Boot method: Auto
Boot Tries: 3
IP Filter: Disabled

Under Protocols:
They all say Enabled except IPv6 and LLTD, Those are both disabled.

Also, when I go through the settings on the printer itself Network->Status->Inactive.

There is more but it's a lot to type so please let me know if you need anything else off that page.

I have also tried to set the IP address myself. I put in 192.000.000.192 because I read that was the default for Brother printers, that did not work. I also set the Subnet mask to 255.255.255.000 while I tried that.

How do I make this work? It's d... Read more

A:Brother Printer does not have an IP address

One more thing I tried

I just went into the Printer control menu on my computer and went to "Properties" as the Administrator. Under the heading Port. I picked a port that was not being used. It is called a "Standard TCP/IP Port" and it's IP is 192.168.1.17
I thought this would be ok because another Brother printer I don't have trouble connecting to is using one of the other similar ports.

So then I changed the IP address of my Brother printer to this.. Still isn't working but now when I go back to that spot, my printer's model number is showing up and I feel like I might be getting somewhere, just need a little more info.
 

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Regarding imy Brother printer MFC-J430w...stopped working for no explainable reason.  I was using it wireless.  I plugged it in to see if it would start printing again.  I have tried driver update in Windows 7 to no avail.  Does anyone
have any idea how I can reconnect with my printer?  Please. 

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RELEVANCY SCORE 52.8

Hi everyone,

A few months ago I bought a new laptop (Compaq Presario C700, nothing special), which brought me my first (sometimes frustrating) experiences with Windows Vista. I now want to use a printer my uncle gave me; a Brother HL - 1030 Laser Printer.

Now my problem: I can't install proper driver software.
I have the software, but it won't install. It says that NT 4.0 drivers are blocked by an enabled policy on my computer. I've found something on that on this forum (http://forums.techguy.org/windows-vista/766895-solved-nt-4-0-driver.html) but when I enter a port name, it says: 'the network path was not found.'

I've also searched on the Brother site for help, but they don't have any driver support for Windows Vista and the only service program available for download is to uninstall driver software

I'm a little nooby, but I put in effort to try and solve this.
Please help me do this and get a nice drawing I made as a reward

Greets,

Guus Evers, Breda, Holland.

 

A:Installing my Brother printer

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RELEVANCY SCORE 52.8

When printing, the printer box opens and says "printer off line" when it isn't off line. This happens about every 3rd print job. Any ideas? Regards
 

A:brother hl630 printer

Hiya

Have you made sure that the Plug that goes into the printer and PC is secure? It may be loose.

Also, what version of Windows are you running? Now, go to Control panel | System. Device Manager. Under Printers, is there a yellow !

Regards

eddie
 

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RELEVANCY SCORE 52.8

I have got a problem with a brother 1660e printer. When you print a page only the top 1/4 of the page prints off. I have replace the drivers, and check versions can seem to find anythin wrong with it!

Any help appreciated.
Cheers
rutter
 

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RELEVANCY SCORE 52.8

anyone got any experience with this machine? I called the tech support line - and it was a total waste of time. Ready to return the product if I can't get some answers to envelope printing problems
 

A:Brother MFC9420 printer

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RELEVANCY SCORE 52.8

It will not print when I select print from computer or will not print when I try to copy. But it will print if I scan and then select print. I am elderly and know very little about computers and printers. Thanks for any help you can give me.
 

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RELEVANCY SCORE 52.8

My Brother printer, Model MFC J825DW, will only print the very top of the page
 

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RELEVANCY SCORE 52.8

I have a Brother dcp 165c printer and cannot get the magenta cartridge to work. I have tried cleaning it via the ink management option but nothing happens. How can I manually clean the nozzle and/or print head? Thanks.
 

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RELEVANCY SCORE 52.8

Hi All!
I have a Brother P-Touch PC label printer and I am using Windows 7 32 bit Ultimate. Brother does not have a driver for Windows 7 and it appears neither does Microsoft. Since I have a considerable stock of label cartridges I would love to continue to use this printer. Any ideas on how to make the printer work again?

Thanks in advance, Ed

A:Help with Brother P-Touch PC printer

Hi whats the full model number of the printer? have you tried installing the driver in compatibility mode?

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RELEVANCY SCORE 52.8

Hi everyone, please guide me in solving this problem..!
Before, I can automatically scan files directly to email as an attachment by just going to scan button and go to "scan to email" and it will just appear directly but now i can't do it automatically. I can scan now but by just manually clicking "scan and camera wizard" this thing works but it just appear to be save as a file not directly to email as attachment. it takes me too long to scan many files. hope you could help me.
 

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RELEVANCY SCORE 52.8

All my colors are printing with the exception of the black ink! All wells are full of ink
including my black! I can't get it to print from WordPerfect,WordPad, etc.
 

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RELEVANCY SCORE 52.8

I am unable to print envelopes using Word 2010 on my Brother MFC7840W printer. Envelope info is sent from computer and received by printer, but envelope exits printer without any print.

Printer seems to work for all other printing functions.
 

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RELEVANCY SCORE 52.8

If you are having any query related Brother Printer Support dial Brother Printer Support number 1-800-889-3692 and Get 24X7 Brother Printer Support with Brother Printer Support technical support team.
 

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RELEVANCY SCORE 52

ok so I know this is probably a really dumb question but I'm going to ask it anyway. I read on another post that the place to plug the usb cable on the machine was on the back covered by tape (I couldn't find it either, I didn't really think it was covered by tape, more like a piece of plastic!) and now because it's a different shape than I was expecting, I'm wondering what kind of cable I'm supposed to use? I tried looking through the manual but couldn't find anything. And then once I have the cable, do I just plug it into my laptop and it will work? I know, that's an even more stupid question but I never claimed to know anything about anything that plugs into a wall, lol.
 

A:using brother intellifax 2820 as a printer

More than likely it's an A to B usb printer cable.
Compare it to this.
http://www.amazon.com/Belkin-F3U133-10-Hi-Speed-Cable-Feet/dp/B00004Z5M1
You will probably need to install driver software.
http://welcome.solutions.brother.com/bsc/public/us/us/en/dlf/download_top.html?reg=us&c=us&lang=en&prod=fax2820_us_as
 

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RELEVANCY SCORE 52

When I try to print the Selection and Current Page options are greyed out. It used to be available so something has been erased or corrupted.

Can anyone help please. I dont use these options very often but they are useful occassionally.

-----------------------------------------

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
Processor: Intel(R) Core(TM)2 CPU 6400 @ 2.13GHz, x86 Family 6 Model 15 Stepping 6
Processor Count: 2
RAM: 3070 Mb
Graphics Card: NVIDIA GeForce 6200 LE, 512 Mb
Hard Drives: C: Total - 232048 MB, Free - 174864 MB; D: Total - 6404 MB, Free - 1507 MB;
Motherboard: ASUSTek Computer INC., Basswood, 1.05, MS1C69S06101833
Antivirus: Virgin Media Security Anti-Virus, Updated: Yes, On-Demand Scanner: Enabled
 

A:Solved: Brother Printer DCP-135C

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RELEVANCY SCORE 52

I have a brothers HL1240 printer that is not ejecting printed sheets from printer. It completes the printing completely and then holds on to the paper on the last inch or so.
I have to pull the paper loose or the next page printing jambs. Can you guys help me with this? I hope that I am posting on the right forum, I am a greeny. Thanks
 

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RELEVANCY SCORE 52

I have been unable to find a Windows 7 driver for my Brother HL 1440 printer.

Has anyone an idea of where I can get one or if even exists?

Thank you/

A:Driver for Brother HL 1440 Printer

Brother: HL-1440: Downloads: Drivers: United States

Try this one, and maybe try to run it in Vista or Xp Comp.

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RELEVANCY SCORE 52

Printer has worked fine for over a year and has now stopped working: won't print test page, says it is not installed, can't uninstall it, can't do anything with it. Advice please..

Tony C
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
Processor Count: 2
RAM: 2037 Mb
Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
Hard Drives: C: Total - 70935 MB, Free - 21068 MB; D: Total - 67352 MB, Free - 52474 MB; G: Total - 953865 MB, Free - 552933 MB;
Motherboard: Acer, Inc., Chapala
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:cannot get printer to work. Brother HL - 2142

what happens when you install the software ?
 

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RELEVANCY SCORE 52

Hi, I have Windows 7 Home Premium 64 bit.
My Brother p-touch QL-500 printer is USB connected.
My main hard drive, the C drive, is an SSD drive, just in case that matters.
My p-touch printer, which I use for address labels,worked OK until I installed it on a new PC, using the installation disk.
The installation seemed to work OK, until I tried to use the machine.
Then a message flashed up to say the drive was broken.
I re-installed it from the Brother downloads page and it seemed OK.
then I found that if I tried to make an address label it was OK until I got to the part where I click on 'check media'.
Then a message flashed up to say 'printer offline or no media', neither of which was correct.
If I ignored the message and continued through to the print stage, nothing happened except that the green light on the machine flashed rapidly until I turned the machine off.
The label position-er or reset button works fine.
Seemed like a software fault, so I uninstalled and re-installed the driver from the Brother downloads site. Now I again get a message to say the driver is broken.
I'd be grateful for any advice.

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RELEVANCY SCORE 52

My Brother MFC-420cn has an error message that says "Unable to Clean". As a result, it won't print, fax, scan, etc. I've tried everything I can, but nothing has worked, and the Brother documentation is insufficient. What can I do to either get it to clean, ir override the cleaning function?
 

A:Brother MFC-420cn all in one printer problem

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RELEVANCY SCORE 52

I successfully set up a Brother mfc-615w wireless printer on an Acer Win 8 laptop. Initially I was able to print. The next morning I tried to print from Wordpad and a page from the web and got no response. Briefly on the upper right of the Wordpad screen (after I sent the note to the printer) a message appears saying "Brother MFC-615W printer in error state". I do not see any other reference to an error on the printer screen or computer screen. Any assistance would be greatly appreciated. Thank you in advance.
 

A:Brother printer in error state

Could somebody please give me a hint as to where to start looking for a solution to this proble? Thank you.
 

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RELEVANCY SCORE 52

Hello,
Am trying to install my printer brother HL-1070.
Brother indicates that a driver can be found through Windows Updates for the HL-1060. HL-1070 or 1060, it is basically the same so that would be fine for me.
Only if I follow the instructions for using Windows Updates I do not get any printers on the list of available printers. None at all.
If I go the other way (troubleshooting the unspecified printer) windows tries to get a driver for HL-1070 and can't find it.
How can I get windows to look for the HL-1060 driver ???? Or where can I get hold of the driver... if microsoft has it ?
I trust this will get sorted out cause there are so many knowledgeable and helpful people here... thanks for sharing your solutions

A:Driver for printer brother HL-1070

Give this a shot

How to Find Drivers
search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone - will help you search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- The most common drivers are listed on this page: http://www.carrona.org/dvrref.html
- - Driver manufacturer links are on this page: http://www.carrona.org/drvrdown.html
To remove any left over driver remnants, especially from graphics cards, use driver sweeper
www.guru3d.com/category/driversweeper/

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RELEVANCY SCORE 52

I have acquired a Brother HL-5130 mono laser printer via Ebay and have successfully installed it but despite selecting 'English' on the installation menu, when it comes to viewing the printer's properties, everything is in a foreign language, eg Pappersstorlek for Paper Size, Kopior for Copies.

Any suggestions as to how this problem can be fixed?
 

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RELEVANCY SCORE 52

I just set up my new Dell with Windows 7. I connected it to my Brother MFC-8840D printer with a USB connection. Windows 7 recognized the printer and set it as default. But I cannot print anything. I called Brother, and the person said that the proper driver was in the computer. However, she then sent me an email which indicated that Brother does not offer a driver for this unit with Windows 7, but that an appropriate driver can be found on Windows Update. I had no success going to Windows Update. Does anyone have an idea (short of having to buy a new printer)?

Thanks.
 

A:Windows 7 and Drivers for a Brother Printer

I'd try to get clarification from the tech support person about getting a working driver via Windows Update, and why it didn't work for you.

If Brother has a Vista driver try that.

Or try the Vista or XP driver using the Troubleshoot Compatibility option (assuming you have a self-installing executable right click on it to get that option). You can spend the better part of an afternoon with the "recommended" settings, and with XP or Vista with various service pack levels. Oh, and sometimes this works. Start reading from post # 18 in this thread to see how this technique worked for some USB wireless adapters.
 

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RELEVANCY SCORE 52

Hi. I bought a Brother DCP-J315W and set it up to print via my wifi - it worked fine initially. A couple of days ago I tried to print something - but nothing: a message on the PC said that the document couldn't be printed. I tried via USB cable - still nothing. So I reinstalled the software from the CD-ROM and reset the wifi network (even though the LCD showed no problem - full signal). The wifi indicator on the LCD still shows full signal and the report that is printed out after wifi setup shows all OK. But although I can now print via a USB cable, still no luck via wifi. A bald 'cannot print the document' window: SO annoying, as it was working and I haven't done anything in the interim to stop it from doing so (I was away for Christmas and haven't used the PC (Win XP SP3) since I last printed successfully).

Any ideas why the printer now refuses to accept printing via wifi? In Control Panel/Printers, it is shown as being online. Change to offline, back to online. No joy. I can't see what else to do. A message when I go through troubleshooting steps (in vain) tells me to consult my network administrator - which only makes me angrier, this being a home machine!

Advice gratefully received! if it worked once, what's got into it all of a sudden??!

Thanks,

Martin
 

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RELEVANCY SCORE 52

[I apologize in advance if this question is in the wrong forum category. I wasn't sure so I made a guess.]

Okay, so our house has a wireless printer - a Brother MFC-490CW Printer. It also comes with a scanner, copier, etc.
I had to reconnect to the printer, so I went to "Devices and Printers", right clicked the area and selected "Add Printer", then "Add network, wireless or Bluetooth printer", and then selected the Brother printer we have. I had it run a test print and it printed out fine.

I can still print from this laptop, but for some reason I cannot scan images to this laptop. When I go to the device itself and select "Scan", my laptop's name is not on the list of computers the scanner can scan the image to. I tried to be clever by going to Paint to see if I can scan from there, but the "From scanner and camera" option was greyed out and un-selectable.

I can't call Brother themselves to ask for help because, well, in the past their assistance hasn't really been helpful and all that fruitful. Perhaps there is someone here who can help with this, or can at least point me to a place that could give me assistance?

Thank you.

A:Brother Printer won't let me scan to my laptop.

HAve you installed the printer software to your laptop?

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Don't know what this section is for??

A:my printer is a brother mfc j430w is this compatable

ic1743 Sorry to put you off, but you've come entirely to the wrong forum with these questions. This forum is about HP equipment, not Brother, and we deal primarily with the Windows OS, not Android. Plus, the Nexus phone is made by Google, not by HP. You should actually do a Google search for Nexus forums. Good Luck

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