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Lenovo G500s laptop won't turn on. (Multiple Quest...

Q: Lenovo G500s laptop won't turn on. (Multiple Quest...

*BACKSTORY - Skip down to the "Questions" section*It has been a year since I've purchased my Lenovo 15.6" G500s.Being a college student, I use this computer on a daily basis. One evening out of the blue, the computer shuts off a couple seconds after I unplugged the power cord and picked it up to move to another location in my apartment. I assumed that the computer had gone into sleep mode and didn't try to turn it back on until I was settled down in my living room. However, the computer was shut off and wouldn't turn back on. My first initial reaction was that my battery might have been out since I occasionally forget to plug in BOTH ends of the charging cord (I have a lot on my mind at times ) So I returned to my room to plug my computer back in and tried to turn it on. Nothing happens. So I took out my battery and placed it back in again before trying to turn it on. Nothing. At this point, I was stumped so I checked my power cord, everything was fine then noticed that my LED lights weren't on yet the cord was plugged in. So I searched up solutions and I've tried everything I could find so far: 1) Secret Button Trick2) Removing the battery then putting it back in and turning it on3) Plugging the charger in4) Trying a different battery (which I ordered via Amazon)5) Removing HD and Ram and then placing it back in. I haven't tried another charger yet but I'm prepared to accept that fact that my Mother board might be fried.I'm open to any other possibly solutions that I can try before returning back home for Winter Break where I will try to contact Lenovo. QUESTIONS Q1: What other solutions have I not tried yet? Q2: How exactly do I contact Lenovo about this issue? I've check for my warrenty online and it ends 2015-01-11. Q3: While looking for solutions, I've also tried removing my harddrive and ram and placing it back in(as stated above). During this process, I realized that I had one stray silver screw rolling around inside my computer. I've removed it and placed it somewhere safe BUT I was wondering if that would affect or void my warranty in anyway? Q4: If I bring it in to have it repaired, will all my data on my HD be wiped? If so, how would I go about backing up the data? Since this laptop is used solely for my school work, I have valuable data that I need for classes on there. Sorry for making such a long post - Just wanted to make sure that anyone who'd be interested in helping me to be thoroughly informed. Thank you all in advance!











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Preferred Solution: Lenovo G500s laptop won't turn on. (Multiple Quest...

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A: Lenovo G500s laptop won't turn on. (Multiple Quest...

hi itsbeccuhhere,

Welcome to the Lenovo Forums.

Regarding your questions:
1. Trying out another AC adapter would have isolated the possibility of a bad charger but since you mentioned that you purchased a different battery (which is normally factory pre-charged) and didn't worked, it's likely that there's an internal component that's malfunctioning.

2. Check this support phone list on how to go about getting the unit serviced.

3. If you're not missing any screws when you assembled the system back after you reset the HDD and RAM then it's likely that the stray silver screw that you found might have been loose from a different component. If you can't find the place to screw it back in place then I recommend you report it ASAP when contacting lenovo support to avoid any discrepancy on the warranty service.

4. It's always essential to backup important files before sending the machine for service. In your case, you may need to purchase a 2.5" SATA enclosure to convert the HDD to an external drive and make it readable on another PC.
- Sample item


Regards

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RELEVANCY SCORE 93.2

Hello This problem that I have is not a recently problem. It occured I think One and a half years ago for the first time. The laptop is never crashed in the three years that I have him and I'm running now Windows 8.1. Not switched yet to 10. Now the problem is getting more and more worse. So when I press the powerbutton nothing happens. It doesn't matter, I figured out, that the battery is plugged in or not or that the laptop is connected with the charger. Every time now that I want to start my laptop I need to press multiple times but not with a specific rhythm. Sometimes he will start when I press for a longer period (around 5 sec), sometimes not. So he is very inconsistance. Luckily I still manage to get him working every morning but i'm afraid that it will not lost for a long period.  Is it possible that I have a hardware problem and not a software problem?Could it be that my power button makes false contact or that it is just some dirt that got into it?Is there a way to start my laptop without using the power button? Please I need to get rid of this problem because I'm now on a exchange program in Finland for my thesis and I can't afford my laptop to not work anymore! I hope someone knows a solution but I searched on the internet with a similar problem but I didn't find anything. Kind regards David Bongartz

A:Lenovo G500s laptop will turn on only after a lot ...

Hi DavidBongartz , 
 
 
Welcome to the Community Forums. 
 
As how you describe , seems issue would be more as a mechanical on the power button. 
You can also turn on the PC using the novo button ( small key next to the power item 5 page4).
This would offer normal start up to boot on Windows.
 
Would there be a squishy or unnatural feel with the button ? 
Aside from the power button , beneath it is a power board that is shared by the lenovo button.
So if both buttons would fail, it may be the power board that is involved (item 3 page 80).
 
Thinking of another option , specially if you are working on an important document, to keep the battery always charge is to set the power option to just sleep instead of turning it off.  
 
Reminder : always back up your file on a separate location other than this pc like a cloud storage or an external storage for safe keep just in case. 
 
Update us how it works for you. 
 
 
Regards
 
 

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RELEVANCY SCORE 70.8

Hello, I am having trouble with my daughters laptop. It will only connect if I am like 5 feet from my router. This is the only laptop or device, I am having problems with. I have uninstalled and re-installed the latest drivers for the card and she is running Windows 8 64bit edtion. It has a Atheros AR9485WB-EG wireless card installed. She told me she has been having problems on and off for a while now, but neglected to tell me since she did not use it much before now. Does anybody know what cards this can be replaced with. I heard only certain cards will work with this laptop or bios. Any help would be extremely welcomed and appreciated. Thanks

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RELEVANCY SCORE 70.8

Hi, I am using Lenovo G500s Touch laptop and when i'm inserting DVD into the drive, the LED indicator beside the drive is blinking, however the DVD is not showing up in the File Explorer. Not sure what might be the issue. Can  someone help me to fix this issue.

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RELEVANCY SCORE 70.8

I have on my lenovo G500s laptop only wi-fi downloading 15mg, uploads 10mg. I have 100mg on all other computers, phones and tablets. I'm running windows 10 and downloaded updates. I checked network adapter Qualcomm atheeros AR 9485WB EG and ran update and the system at windows tells me it has the latest driver ver 3.0.2.201 dated 3-26-2016 already installed. My provider checked their side, using my imac, iphone,and ipad and all showed 100mb on speed test. I unchecked location as suggested but still same download. Any ideas?  

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RELEVANCY SCORE 59.6

My Lenovo G500s will not move beyond the Lenovo screen when first turned on. Ive tried the various solutions in the other forums, but nothing seems to work. 

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RELEVANCY SCORE 57.6

I upgraded my Lenovo g500s CPU from Intel Celeron 1005m 1.9 ghz to Intel core i3 2350m 2.3 ghz and my laptop keeps shutting off for no reason. No shutting off screen. Can you please help?

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RELEVANCY SCORE 57.6

I have a Lenovo G500S and my laptop can't read DVD's. The weird thing is that it does read CD's, but when I insert a DVD I hear a weird noise and then the DVD gets ejected. I tried different DVD's that work on other devices, so the DVD's are not the problem. What could it be?  

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RELEVANCY SCORE 57.6

 H? everyone I have a problem with my laptop I ca't open it with safety mod how I can open my laptop with safety mod thank you

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RELEVANCY SCORE 57.6

I've had my Lenovo since December 17, 2012, and have faced some issues before. I recently had the battery and the adapter replaced. A couple of weeks back, the laptop suddenly stopped charging. Here are the details :- Adapter was connected, and current supply was checked using a tester.- Battery was connected properly.- The power and charge light started to blink. I looked for a solution online, and almost everywhere the following steps were asked to be followed :- Shut down the laptop.- Disconnect the charger.- Take the battery out.- Press the power button for 12 sec (some said 15, some said 20-30) to ensure any residual charge is taken out.- Reconnect the charger (not the battery), and see if the laptop gets switched on on power. I followed the steps to no result. Naturally, I went to a service center, where I was informed that the Integrated Circuit on the motherboard was faulty and they'd have to replace it. I said okay, and got it repaired. This was a week ago. Now all of a sudden, the laptop is showing the similar traits. Charger is connected, but it won't charge. Again, the battery and the adapter are new and fully functional. Sometimes, when the adapter is connected, the two lights will blink and sometimes they won't, but the battery won't charge and now my laptop sits dead. What are my options?

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RELEVANCY SCORE 57.6

Hello can i upgrade the cpu of my Lenovo G500s Intel Core i3 3110M 2.4GHz to core i5 or i7??

A:can i upgrade lenovo g500s i3 cpu???

Hi Kinshuk94,                           
                                                                               
Welcome to the Lenovo Community.
                                              
As per the query we understood that you are looking for an processor upgrade for your Lenovo G500s laptop.
                                              
As per the specification of this model, this model supports upto Intel 3rd generation i7 -3632 processor.
Click here for the details.
 
Hope this helps!&nb... Read more

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RELEVANCY SCORE 57.6

My laptop has a keyboard where i have to use the FN key to use the function keys at the top, instead of having to press the FN key to use the action keys. ive been looking everywhere for a way to make it so i dont have to press the FN key to use my function keys, i looked at the bios but i dont see an option to disable the action keys, nor can i find an option anywhere elce in my laptop to set it like that, does anyone have any idea how to change it? id even embrace an option to go into the registry to swap the on/off signal of the FN key. if that even exsists










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A:Lenovo G500s FN key request

hi avernis,
 
Your problem migh be similar to this thread.
 
If you don't have the keyboard remapping feature in the BIOS, using an app called SharpKeys will allow you to switch function keys (i.e. Fn+F1 to a regular F1 key). I can't test this on the G500s as there's no available unit here in the lab but this tested and verified working on the Z400.
 
Give it a shot - Map Any Key to Any Key on Windows 7 / XP / Vista (works also in Windows 8)
 
 
Regards

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RELEVANCY SCORE 56.8

Good day One of my clients came to me with a laptop issue She hasa Lenovo G500S Touch laptop. It sometimes freezes at the Lenovo Bios Screen. She is running Windows 7 on it as she does not like Windows 8  Now it does not happen all the time but its frustrating to her as she is not tech minded and she just wants the thing to work.  Sometimes it starts up normally and sometimes it just hangs at the Lenovo screen. I have tried removing the battery (sometimes it works) , tried resesting the bios and disabling USB boot. I have also tried to remove the hard drive and check it in another PC and its fine. When it does start then its fine. it mostly happends when she moves the laptop around or puts it in a bag and takes it out again. There are no bios updates for the Lenovo G500S touch but only for the Lenovo G500S which does not work on the Laptop. Is there anything else we can try as she has spent so much money on this laptop trying to get it repaired as she does photo editing on it and I know the warranty has expired on the laptop and at that stage she did not take out extended warranty. Is the motherboard now defective ? Please advise as I have never seen this in my IT career and now I don't think I must recommend Lenovo PCs to my clients if they are going to give these issues. I have even cleaned the RAM Slots too Looking forward to help here. Regards Roger StaceRSCOMPUTER SERVICE AND RETAIL SOUTH AFRICA. 

A:Lenovo G500S Touch Problem

Without seeing the notebook myself I could only state that it sounds like a connection between main board and attached daughter boards in the case. Ribbon cable, connectors and such do come loose over time.The other things that could cause this would be damages from a drop or liquid spill... But without looking at it for such I could not be certain. CB

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RELEVANCY SCORE 56.8

Do these laptops take the same battery? TIA,Rich













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A:Lenovo G500 and G500s batteries

hi rdonahue,
 
Thanks for posting!
 
They wont fit
The batteries have different mountings!
 
Lenovo G500 Battery part Number 121500040    

 
lenovo g500s Battery part Number 121500171   

 
Best Regards
Solid Cruver
 





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RELEVANCY SCORE 56.8

I'm USING Lenovo G500 i have been using it with windows 8 OS but it doesn't support bluetooth i don't know why i just upgraded to windows 10 and yet it still not working what is the problem??  HN | HX

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RELEVANCY SCORE 56.8

i have a windows 8.1 64bit on my G500s (non-touch model) laptopi was installing windows updates (and this is the only action related to OS - drivers i made)accidentally i found no Optical drive in my computer under windowsiam sure the laptop wasn't subjected to trauma, falls or else.i thought it might be a conflict in my OS , so i installed a new fresh windows installi was astonishingly surprised that the CD drive in not listed in the BIOS (setup)i tried to install the BIOS update from the lenovo site but unfortunately it refuses to run as i have the same version (most updated bios version)i tried my DVD drive in another computer and it worked fine, so it is not a drive problemstill the tray opens and closes and its led light run, so it is not power problem, however not identified neither by the BIOS nor by windows  help is highly appreciatedthanks in advance 

A:Lenovo G500s no more detects the CD/DVD drive

Hi Ahmadsamir11,
 
Welcome to the Forums  
 
As per the query we understood that you are facing issue with DVD in your Lenovo G500s laptop.
 
As you have mentioned that this DVD is working in another system, try to swap check the DVD of other system in this system and check for the issue.
 
Also try to change the BIOS into default setting and check for the issue.
 
 Hope this helps. Do post back if the issue persists.
 
Best regards,         
                                                                            
Ashwin. S





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RELEVANCY SCORE 56.8

Which type of ram is there in it and what's the max amount of ram I can have in my laptop(Lenovo G500s) 

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RELEVANCY SCORE 56.8

Hi all, I recently bought Lenovo G500s laptop. Initially it came with DOS. So, i took up partioning the HDD for installing Windows 7. So i changed the boot order to USB drive. Partioned my HDD and went on to install Win 7 through USB Disk. But now it says "Missing Operating System" and i cannot access the system BIOS using the Function keys. I guess, i had also messed up UEFI/Legacy settings in BIOS earlier. But now i cannot access the BIOS at all. Can anyone provide me solution to undo the same or reset the corrupt BIOS. Probably by uploading the G500s BIOS file, so that i can flash it in my laptop. Thanks for the help in advance.

A:Cannot Access Lenovo G500s BIOS.. please help

hi starfire1801,
 
Welcome to the Forums.
 
During boot-up, if pressing Fn+F2 does allow you to access the BIOS, can you try to:
1. Remove the AC adapter and battery then press the power button for 20secs.
2. Reconnect the AC adapter and press the OneKey Recovery button. If a menu appears, choose BIOS Setup.
3. If you get the same problem, download a free copy of Windows 8 Enterprise (90day trial) and install it on the system. When you get Windows 8 up and running, try accessing theBIOs via the UEFI Firmware Settings.
 
 
Hope this helps

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RELEVANCY SCORE 56.8

I had bought Lenovo G500s laptop around 2 years back.It was working fine till now.Problem is whenever I start playing games on my laptop,charging light starts blinking red while still on charging.Does this mean there is some problem with the battery because it works fine normally but as soon as I do something that requires lot of CPU usage(load) it stops charging,battery status showing "Plugged in, not Charging".I am putting some points:  1. Should i I use my laptop in HIGH PERFORMANCE mode? 2. Has it something to do with the Nvidia GPU because i tried to run the game on intel integrated graphics it was lagging but charging didn't stop. 3. Is it due to internal heating of laptop that battery tries to save itself by not charging?(shall i use a cooling pad if that is the problem?)I am providing the specs of my laptop:Processor:Intel(R) Core (TM) i3-3120M [email protected] GeForce 720MRam:4GBWindows 8 64 bitPlease reply ASAP!!

A:Charging issue on Lenovo G500s (Please help me....)

hey i've got the same problem on my lenovo G500s laptopdid you figure out what causes this problem ?

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RELEVANCY SCORE 56.8

I used laptop lenovo g500s with onboard graphic display but now my job requires me to upgrade my laptop faster and stronger, so Can I add more display graphic on my laptop?

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RELEVANCY SCORE 56.8

I have been using Lenovo g500s from last 3 years. From last 8-9 months I am using windows 10 64 bit on it. But from last few days it crashes randomly. Laptop doesn't give any warning message and suddenly shuts down. Now it's not turning on with power button. But when I start it from boot menu it starts but gets shutdown any time. Please help to find out the actual problem. Will it be caused by hardware or software problem. What should I do.

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RELEVANCY SCORE 56.8

Hi, my lenovo g500s has some sort of connectivity problem and slow speed when connected. I thought it might be the junk that slows the PC, but I came up with the idea of replacing the WiFi adapter. So please suggest a guide and a link from where to buy a WiFi adapter. Thanks.

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RELEVANCY SCORE 56.4

Hello everybody, Recently I have bought the Lenovo G500s, now I want to install a program with a DVD. But the DVD-drive doesn't work!It has the most recent driver, Windows 8.1 does show it and it is working properly. Can anyone fix it? Thanks, didam35













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A:Lenovo G500s DVD-drive doesn't work

Hi Didam35,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that the ODD (Optical Disc Drive) is not reading the DVD disc in your G500s Laptop eve after the latest drivers are updated, below are the steps to check and resolve this issue:
 

Ensure that the DVD you are inserting is in good condition.
Open device manager by clicking on Winkey+R key together, type devmgmt.msc in the Run window and select OK. 

Example: 

Now under ?DVD/CD-ROM drives? right click on it and select Un-install and then restart the computer to check the issue or scan for hardware changes. To scan for hardware changes, right-click the drive and select Scan for hardware changes.

Hope this helps!!!
 
Do post us back if the issue persists.
 
Best Regards

Shiva Kumar






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RELEVANCY SCORE 56.4

I have a Lenovo G500s that is stuck on the splash screen when I turn it on. It's done this once before and I was able to get it to work by taking the battery out and turning on the laptop while plugged into the ac adapter, this method is not working this go around... help? 

A:Lenovo G500s stuck on splash screen

And I've tried to access the BIOS system and it will not let me

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RELEVANCY SCORE 56.4

Hi I have a Lenovo G500s Touch model and I was wondering if it was possible to replace my old I3 processor with something a lil stronger say an I7.

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RELEVANCY SCORE 56.4

One of the things I loved about this laptop initially was that the sound was very strong. In the past couple of months, the sound has gotten increasingly weaker, such that now I must have it have to basically 100% to be able to hear things. Even with headphones today, I noticed that the sound was very weak unless I had it up to 100%. I checked all the drivers. I'm running Windows 10 and have been for some time. Any thoughts?

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RELEVANCY SCORE 56.4

Hi, I have a Lenovo G500s 59388294 15.6 inches Laptop.Recently the screen of the Laptop got damaged and i plan to replace it myself. Please help me with the Model of the screen i need to buy. Thank You.

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RELEVANCY SCORE 55.6

my lenovo g500s with 4g ram and its running windows 8.1, last time it was 7% charge and there is pending update. so switched it of and plug the charger after like 10min, after like 18hours I tried to boot it up but it wont boot and the two lights they are still on.please i need help!

A:lenovo g500s not booting on, power and battery light still on

Hi IRobby054,
 
Welcome to Lenovo Community Forums!
 
I?m sorry to hear that your G500s Laptop is not turning ON and the indicators are still ON. I suggest you to perform the Flee-Power, below are the steps to perform the same:
 

Remove the battery and any other peripheral device connected to the computer.
Hold the power button for 10-15 seconds and then connect only the AC Adapter and try to turn ON the computer.

Do post us back if the issue persists.
 
Best Regards

Shiva Kumar






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RELEVANCY SCORE 55.6

I have a Lenovo G500s Touch computer that I bought at Best Buy in March. I noticed not long after I got it that my camera wasn't working with Skype. Not wanting to put DAYS into trying to figure it out, I waited until about a month ago to research what the problem was. (It is still under warranty) So this is about my 5th day spending most of the day trying to figure it out... nothing is working.

I have 8.1 and it can't even FIND my camera. HELP, Please.

A:Windows 8.1 can't detect Lenovo G500s Touch webcam HELP

Check Device Manager, to see if the camera is even showing in there with the driver installed. If it does not, go to Lenovo's Support site and download the correct driver for your device for the onboard camera.

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RELEVANCY SCORE 55.6

Can someone yell me whether the G500s Touch (Win 8.1) has been approved for a Win 10 install....I've received the download notification from MS, but no further word from Lenovo whether/how to install....
 
Thanks.... 
 
 
Mod's Edit: Additional information added to Subject line for clarity of problem.













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A:Lenovo G500s Touch - Windows 10 Upgrade Question

Hi bkaye2,
 
Welcome to Lenovo Community Forums!
 
This model has not yet released for a Widnwos 10 Support
 
This is the current list of WIndows 10 supported models
 
https://support.lenovo.com/us/en/documents/ht103535
 
And the Lenovo Download page for G500s does not include WIndows 10 drivers yet.
http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-g-series-laptops/lenovo-g500s-t...
 
Hope this helps
Cheers!





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RELEVANCY SCORE 55.6

Ich habe mir am Samstag einen neuen Lappy zugelegt. Lenovo G5000s. Allerdings stellte ich jetzt fest, das HDMI Kabel wird nicht erkannt.Wir wollten einen Film anschauen und haben den Laptop an den TV anschließen wollen.Das HDMI Kabel funktioniert, da es sonst im Receiver steckt, aber als es im Laptop war, meldete TV: kein SignalWir haben alles Mögliche versucht, was im Internet stand, mit Dublizieren usw. aber es funktionierte nicht.Kann es sein, dass der HDMI Eingang am Laptop hinüber ist? Oder muss ich extra Treiber haben? Der Laptop war voristalliert und wir haben noch nichts daran gemacht.Ich bin Neuling und falls noch Angaben benötigt werden, bitte sagen, nicht gleich meckern...Ich hoffe auf Hilfe und bedanke mich schon jetzt...

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RELEVANCY SCORE 55.6

We have over 3000 ThinkCentre desktops. I NEED to find a utility that will allow me to DEPLOY BIOS settings to enable Wake-On-LAN and turn off HIBERNATE.We have Quest KACE; both K1000 and K2000.NO SCCM.Is there a utility to streamline deployment of BIOS settings to over 3000 M72, M73, M700 and M710q desktops ?What does Lenovo's I.T. Dept. use ?I'd like to avoid extensive scripting and ThinkConfig Tool dows not deploy across the network.

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RELEVANCY SCORE 55.6

So recently my Lenovo laptop won't turn on after crashing to a bluescreen. I think the STOP code was "SYSTEM_SERVICE_EXCEPTION".

Is there any way to fix this problem?
My Lenovo one year warranty ran out so I'm screwed.

Here is the video for clarification. https://youtu.be/Dou7cGvE1rY

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RELEVANCY SCORE 55.6

Hi guys, sorry to make two posts about the same thing, but I couldn't find a delete button for the other :S

Anyway, I have been looking at a Lenovo Z570 laptop for somebody.
It had a fresh install of windows and all drivers where installed and everything in that sense seems fine. The problem is, when you either try and shut down the laptop, or restart the laptop, the computer seems to power down as normal, the screen goes off etc, but, the power light and everything else stays on, and it stays in this state.

I haven't left it for a long time, to see if it turns off itself, but after about 10minutes, I just have to press the power button for it to turn off.

It cannot be software, as I did a clean install myself to see if it would help, and when the computer restarts halfway through the install, I again have to keep hold of the power button to help it through.

I don't know if this is a hardware fault, or could it possibly be a setting that needs changing somewhere?

Thanks in advance

A:Lenovo laptop will not turn off at all...?

Harlem mate try a SFC and chkdsk first up then the power settings in Control Panel.
SFC /SCANNOW Command - System File Checker

Disk Check in safe mode if need be.

You could also run these

http://www.superantispyware.com/

http://www.malwarebytes.org/products/malwarebytes_free/untick thetrial version box

http://www.bleepingcomputer.com/download/adwcleaner/download frombleeping computer

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RELEVANCY SCORE 55.6

Help! I can't turn on laptop Lenovo G40-45.When I plug to the electricity the light indicator was not on to charge the batt. When I click the power on, there was no response.

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RELEVANCY SCORE 55.6

Hi all, my computer was 100% fine until I restarted after security updates. After restarting it never turned back on. I don't see any lights showing up either. I'm using a Lenovo and Windows 7. Even if there isn't a way to access the laptop, is there at least a way to access my files? I have soooo much business information on it.

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RELEVANCY SCORE 55.2

Hi, so I own a Lenovo G500s and everythings working fine yet I have two problems: 1) When i open the device manager it shows me 5 bluetooth peripheral devices that have a missing or wrongfully installed driver.Detais of the first device :Device Type : Other devicesManufacturer : unknownLocation : Microsoft Bluetooth ListHardware IDs:  BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_VID&0001000f_PID&0000                             BTHENUM\{0000111f-0000-1000-8000-00805f9b34fb}_LOCALMFG&0045So I tried reinstalling the driver recommended from lenovo http://mobilesupport.lenovo.com/us/en/downloads/ds035488 but nothing changed. Where can I find the missing drivers? 2) The second problem is probably related to the first.Everytime I start the laptop I get a usb device sound right after the startup even though I don't have anything plugged into the usb ports. So I'm guessing it's trying to connect to the peripheral devices... Did anyone here have the same problem or can help me solve this? Thank you in advance! Kind regards Jens

A:Lenovo G500s Bluetooth Peripheral Device Drivers missing

hi Jens,
 
Welcome to the Lenovo Forums.
 
Regarding your concerns:
1. From this link  that hardware ID is pointing to a Bluetooth Hands-free Audio Gateway by Broadcom.
 
Since you already installed the Bluetooth driver, can you try one of the following:
a. Navigate to the C:\Drivers\Bluetooth\Broadcom and run the setup.exe file to re-install the Broadcom Bluetooth Driver
b. Follow this guide on how to manually install the BTHENUM device driver (point the driver to the  C:\Drivers\Bluetooth\Broadcom folder).
c. Install the WIDCOMM Bluetooth Software
 
2. If you have a bluetooth headset / speaker that was previously connected before, it's possible that these devices are automatically pairing themselves to the machine everytime you restart. Try to check if installing the Bluetooth driver in problem #1 resolves the issue.
 
 
Regards

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RELEVANCY SCORE 55.2

I bought a used 80AV59373026 with windows 10 operating system installed. When I go to the lenovo page and it shows all the available downloads or the option to check for updates. Windows 10 in not an option in the drop down menu to select my operating system. How do I know I have the latest updates?I also have a Lenovo 720ikb that came pre loaded with Windows 10, when I go to lenovos support page how do I know when I look at the list of downloads  available am  I suppose to pick all of them? I don't know which of these to download. Thanks in advance!

A:G500s how do I keep it up to date from lenovo's page when windows 10 it isn't listed as an option?

For Windows 10 use Lenovo Vantage to keep Lenovo drivers up to date for your 720 system.
 
https://support.lenovo.com/us/en/solutions/HT505081
 
For G500s it was not released with Windows 10 and is not on the supported system list.  I'm not saying Windows 10 wont work.  You just have to use drivers Microsoft releases.  
 
https://support.lenovo.com/us/en/solutions/ht506455

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RELEVANCY SCORE 55.2

My laptop suddenly stopped taking inputs from the TouchPad. The cursor was nowhere to be seen. I assumed that there's been an issue with the drivers maybe, considering I got the motherboard repaired today, and I rebooted my system. And now it's stuck in a loop. It starts, asks me for the HDD password, post that the windows logo comes on the screen, then it just goes black for a while and a message appears : Your PC has run into problems. We'll restart it for you. I've done it 10 times now, and I'm getting more and more frustrated with each passing moment and each reattempt! What can I do about this?

A:Lenovo G500s - Windows 10 Enterprise Evaluation (x64) Boot Loop

Attempting to restore the system to a week back. I hope this isn't due to the latest update released by Microsoft!

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RELEVANCY SCORE 55.2

Good afternoon,  As a frustrated owner of this device, this laptop along with Microsoft has turned into a Mac user. This device from the onset has been a problem. from its cheap make, WIFI connectivity issues, faulty battery life, apps closures I can't see how Lenovo couldn't come up with some type of way of being able to help those that felt suckered into purchasing this device. The customer service a year after the purchase (purchased in 2013) was as poor as Staples. I need a Windows based machine for a project I will be doing, and swearing off Windows I wanted to see if there was any redeemable feature that could help me along this purchase. Removing this device from storage and not using in a year, neither battery (the one that came with the machine or the newer purchased battery holds a charge despite stating it's 100% full. Prior to the switch to Windows 8.1, I felt the device worked perfectly (which was released a week plus after I purchased it. Ever since Windows 8.1 and the even worse Windows 10 have destroyed my love for this machine.  Now as of current, I haven't been able find the battery management reset which was so easily found under Windows 8/8.1 so I decided to reset the device twice losing my access to Windows 10 and the second time no way of being able to recalibrate the battery.  I am now doing a total factory setting which will hopefully help me in something before I trash the machine.  Lenovo and Microsoft, a ... Read more

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RELEVANCY SCORE 55.2

I have a Lenovo g500s touch laptop with Windows 8 that is not able to boot. The error message occurs very early in the startup process says ?Your PC needs to be repaired. The application or OS couldn?t be loaded because a required file is missing or contain errors.  File: \windows\system32\winload.efi. Error code 0xc000000f. You need to use recovery tools on your installation media. ?When trying to use OneKey recovery from the initial image, the recovery seems to start with the progress eye bouncing back & forth for about the 30 seconds.  Then the status = Intializing, the current file is blank, speed = 0 Bytes/Minute, Time elapsed continues to increase, Time remaining is blank and the status bar is blank with 0%.  I have let this run for many hours and it does not change. Booting via a USB recovery drive seems to indicate the hard drive is correctly working.  From a command window bootrec/fixmbr = successful; bootrec/fixboot = successful;  bootrec/scanOS says 0 windows installations found; bootrec/rebuildbcd also says 0 windows installations found.Any suggestions to fix this problem?













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A:System drive/OneKey recovery for Lenovo G500S Touch

I was shocked to see if I let it run (>12 hours) the oneKey recovery advanced past the initializing step.  It then proceeded to the recovering step and semed to restore all the files.  The whole process took about 27 hours.  Now when I boot it comes up to the Lenovo screen but does not advance any further. Dave W

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RELEVANCY SCORE 55.2

Hallo zusammen,  mein G500 ist nun langsam in die Jahre gekommen, dennoch nutze ich das Notebook sehr gern. Leider ist der Lüfter unter Belastung doch recht laut geworden. Nun möchte ich diesen gern gegen einen neuen tauschen, durch den Montagedeckel ist es natürlich sehr einfach einen Blick in das innere zu werfen. Als ich mir den Lüfter genauer angeschaut habe, hatte ich festgestellt, dass für den Lüfter etwas mehr Platz geschaffen wurde und auch weitere Löcher zum festschrauben vorhanden sind. Deswegen habe ich mir die Frage gestellt, ob ich vllt. einen Leistungsstärkeren Lüfter verbauen kann. Würde der Lüfter vom G500s reinpassen, oder vllt von einem anderen Modell? Für etwaige Tipps oder Informationen wäre ich euch wirklich dankbar. VG  Renegade23   ------------------------------------------------------  Hello everybody, my G500 is now getting a bit old, but nevertheless I like to use the notebook. Unfortunately, the fan has become quite loud under load.Now I would like to exchange this for a new one, of course, with the mounting lid it is very easy to take a look inside. When I took a closer look at the fan, I found that the fan had a bit more space and there were more holes to tighten it.That's why I asked myself the question if I probably. can install a more powerful fan. Would the fan fit in with the G500s, or would it fit with another model? For any tips or information, I would r... Read more

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