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right click freezes explore.exe and outlook.exe

Q: right click freezes explore.exe and outlook.exe

I am running MS Win XP SP2 on a Dell GX745 Intel Core 2 CPU 6600 @ 2.40 GHz with 2 GB ram.

Starting this afternoon I have had a problem that when I right click on the start button, or on a file in a folder, explorer.exe hangs. I can end process on it, then run explorer.exe and it comes back and works fine. Except for the right clicking. This has also started affecting Outlook as I can not right click on a email and print.

I have tried restoring to a previous point twice, first time yesterday, 2nd time Monday. I have ran IOBit Advanced Windows Care as well as CCcleaner. Spy sweeper did not find anything, and neither did AVG free.

Someone please help as this is driving me bonkers!

Preferred Solution: right click freezes explore.exe and outlook.exe

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: right click freezes explore.exe and outlook.exe

Hi tdawgnok and welcome to TSF !

That could happen if there's a problem with one of the programs that's integrated in the shell (meaning a corresponding action appears in the right-click menu).

Do you remember installing anything new before the problem started ?

Go to start => run and type eventvwr.msc. See if there are errors happening when explorer.exe crashes in the application or system subsections. Double-click the error, click on the third button on the right (this copies the information in the memory) then right-click => paste it here. See if the error messages mention a given driver, dll or .exe file (other that explorer.exe).

Repeatedly press F8 at startup and choose safe mode in the menu that will appear. See if the problem also happens there. If it doesn't happen in safe mode then restart in normal mode. Go to start => run and type msconfig. The program that manages the right-click item that causes explorer to crash should be listed under the startup tab. Use BleepingComputer's startup item database to know what each item does and try unticking the ones related to programs you don't need or installed recently.

You can also use Autoruns by Sysinternals. Go to the explorer tab and look at the items listed under HKLM\...\ContextMenuHandlers

Alternatively you can use Nirsoft's ShellMenuView to manage the right-click context menu :
See what programs are associated to the folder or directory file types and deactivate some of them.

If nothing of the above helped then go to start => run and type chkdsk c: /R. You'll be prompted to restart the computer. Wait for the scan to finish (will take some time) and tell us about the results.

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Outlook Express was downloading an email when our power blinked. After powering the computer back up, the email is there, but if you click on it the program will freeze up. It's from a source that I'm not concerned about it being a virus. Other emails have come in since then, and the program works like normal, but if I click on this particular email to just simply delete it, the program will freeze everytime. Can't open it, can't delete it - can't do anything with it. I just simply want it to go away now. Any clue?

P.S. I've tried rebooting in safe mode and it does the same thing.

A:Outlook Express freezes when I click on an email

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My OUtlook is freezing up a lot lately and this is new. Whenever I click on an internet link in the body of an email message - it freezes. If I wait about 3 minutes or more sometimes - it will finally go to explorer and open the link. If I don't wait and decide to just close outlook - I get a "not responding". When I "end program" I get a message from MS that says it is related to WIN Fax Pro.

PLease help this frustrated girl! I don't even know what Winfax Pro is!!

PS - I have Windows XP Home Edition Version 2002 Service Pack 2 Pentium 4...anything else you need. I can run Hyjack this if it helps...

A:Solved: Outlook freezes up whenever I click on link

You might have to change the registered file type:

1. Open My Computer.
2. On the Tools menu, click Folder Options, and then click the File Types tab.
3. In the Registered File Types list, click URL:HyperText Transfer Protocol, click Advanced, and then click Edit.
4. In the Actions box, type open.
5. In the Application used to perform action box, find to the location of Internet Explorer (Iexplore.exe), and then click Open.
6. In the Application box, type IExplore and then click OK.

That's assuming you're using Internet Explorer as your browser? If not, search for FireFox or whatever browser you prefer.

Let me know if that helps!

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When I try to go into windows Explore to copy or delete files Explore freezes but it does not crash and speed is incredibly slow. Many times Freezes but I can X out. Internet Explorer works but mainly Black and White background as ALL areas in the sites I visit I cannot see the color coded prompts. This just happened. I was using Microsoft Essentials but that even froze. Now I have Kapersky trial but that did not find any viruses or malware after scanning. Any suggestions please? Thanks - DennisM

A:Windows 7 Freezes - Explore Freezes - Internet White Screen

Does everything you do on the computer freeze/move slow?
Please publish a snap shot of your system using speccy following this tutorial

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I wonder if anyone might be able to advise what to do with my PC, apart from smashing it to pieces, which is what it is likely to get very soon.

I am using XP with Service Pack 2 and Outlook, using Word as the e-mail editor. I have Zone Alarm running on the PC.

Everything was working perfectly up until a few days ago, then for no apparent reason, whenever I tried to reply to an e-mail by clicking Reply, it would freeze. It would give me the egg timer, the CPU would start showing 100% in Task Manager and that would be it. Nothing.

If I tried closing Outlook in Task Manager it would take about twenty attempts before closing it, finally giving me a Windows error report.

To add to the confusion, sometimes the Outlook would be fine for a little while and sometimes it would let me reply to one or two e-mails before freezing, as described above. Also, sometimes it would only give me the egg timer for a minute or so, before opening Word to allow me to reply to the e-mail.

Another thing it was doing intermittently was telling me it couldn't find Word, then giving me the option to reply to the e-mail using a basic page, which showed the text I typed in blue.

I checked the settings and Word was shown as the editor, despite Outlook telling me it couldn't find it. This was intermittent, occurring at various times along with the above-mentioned problem in no discernible pattern.

I tried detect and repair, which did absolutely nothing.

Last night I got fed up with i... Read more

A:Outlook Freezes PC When I Click Reply - Egg Timer, 100% CPU & Error Report.

Just to add, I have looked in Task Manager under Processes, and whilst it is doing this freezing nonsense in Outlook, 'WINWORD.EXE' is being shown as taking 98% of the CPU capacity and about 20MB of memory usage.

Could this be the problem?

EDIT: I can shut down the WINWORD.EXE process in Task Manager, which of course brings up an error saying it can't find word, then allowing me to use the standard Outlook editor, but then when I try to send the e-mail it freezes again and then it's the OUTLOOK.EXE process that is taking up 99% of CPU capacity.



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When using Outlook 2002, I have no problems, accept when I reply to a message.

I finish off what I am typing, ready to send and whenI do click send outlook freezes and I have to use task manager to force it to close.

I have completely uninstall office and re-installed.
Removed my profile and created a new one.
Created a new data file.

Plus tried all these steps together, as if I was setting outlook and my mailbox up for the first time!

Does anyone have any ideas?
I'm out!

A:Outlook 2002 freezes when I click send on a reply message

Did you run Detect and Repair from the Help menu?

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Just moved to win7 - have always used "right click - explore" ever since XP to access Windows Explorer so I can view folders in the left column, and files (and folders) in the right column. Tried to Google this and search this forum and I find postings saying there is no "explore option", that a "double click" on a folder or "my computer" opens the "Windows Explorer".

If that's the new do all "explorer", then can someone tell me how to view folders in the left column and files (and sub-folders) in the right column? And, for example, how would one move a folder to a parent folder without opening another folder window?

A:Where is right click - explore?

Hello Bytemon, and welcome to Seven Forums.

The Explorer option has been basically renamed to Open in A new window instead.

Open each Folder in the Same or Own Separate New Window

Here are some more related tutorials about the navigation pane that you might also find helpful for this.

Navigation Pane - Show All Folders

Navigation Pane - Automatically expand to current folder

Hope this helps,

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Hello. I have problem regarding CD/DVD. When I right click, there is no open or explore option in there (please refer to screenshot ). I am using windows xp and it's very troublesome when I have to explore the autoplay DVD. Anyone has solution for this? The other drives are ok except the DVD

A:Right Click Problem, Can't explore DVD

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Recently have lost the Explore option in the right click menu for both my CD and DVD burners
Really frustrating when trying to view contents of a disk-especially one that opens by itself
Any ideas out there on how to get it back???

A:Solved: lost right click Explore for Cd/Dvd

If it happened recently, can you restore your system to a prior date?

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There is a great problem with my computer, i've got 5 partitions on my computer.but i can only open 2 of them using double click . Even if i explore them it wont open. that gives error message, "hsyo.exe has encountered a problem and need to close". i reinstall windows xp but it diidnt work. i cant give full format to the hard disk since it has some important data.

Can anybody give me a solution.

A:I can't open my partitons using double click or explore

you need your Install CD, login as Admin and get a command prompt;
enter SFC /SCANNOW {a space after the C & before the /}

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When I right click the start menu I get a list of options, one of which is Explore, how do I change the properties of this? Right clicking it has the same effect as left clicking it.

A:Right click start menu -> Explore, properties?

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I know the title is confusing so I will do my best to explain...

Back at BETA when I pinned Recycle Bin to the Windows Explorer icon in the Superbar, it would allow me to right click on the recycle bin under windows explorer and choose to empty the recycle bin. Now it only lets me open, view properties, or un-pin it...

Does anyone know a reg fix to give that small (but handy to me) functionality back?


A:Restoring right-click recycle bin empting under explore

Well you can always make a new toolbar and then you can right click on it with out having to go to the explorer icon first, you can also get your options back by holding shift when you right click on the recycle bin.

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Thank you in advance for any help you may offer me.

I have win xp pro with 1.5 gig Asus motherboard with 768mb memory and 60gig hd.

When I click on my favorites menu in internet explorer it opens up a explorer window instead of going to the web site. Then I have to click on the short cut again in this new window in order for the short cut to work.
At that point my computer opens another internet explorer window, so each time I use the fav menu I get another open explorer window and then another open internet explorer window so this adds up to lots of open windows and I am always closing these unecessary windows.
It just started doing this after the computer was in storage for a while. Anyone know how to fix this problem?

A:Solved: If I click on a fav it opens a explore window why??

Your IE settings have been changed, which is doing it.

To reset them open IE and select Tools, Internet Options, Advanced tab, and click the button Restore Defaults.

Good luck and keep us informed.

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In Win XP (and other "modern" versions of Windows), if you pull up the the Start menu and then right-click on an entry, you get several options, one of which is "Explore", which should open an Explorer window on that part of the file system.

I'm just getting into Win XP and after installing various programs and Microsoft updates, I'm finding that the Explore option no longer works (it doesn't do anything). Any ideas on how to fix this?


-- jeff

A:Win XP right click on start menu, Explore doesn't work

Try right clicking on the start button itself..

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Problems encountered:
1. can't double click open drives
2. when double clicked, CMIII will run in the backround
3. it is reflected in the process as svchosts.exe

Attached are:
HJT and Combo fix logs.

Thanks for your attention and help

A:Solved: Can't explore drives using double click command

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HOW DO I REMOVE RIGHT CLICK EXPLORE BUTTON ON START MENU??? i need this done because people use my pc and use that to get around my locks i have on the files

A:Remove Right Click Explore Button On Start Menu

This article will disable the context menu: http://www.windowsitpro.com/Article/...602/13602.html

Back up the registry before doing as I have not personally tried these steps.
Hope it helps.

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I get the option 'Move To' when I right click and select Open or Explore, on any folder in the Start->All programs and the Move To window pops up instead of opening the specified folder.

Please solve this problem for me kindly, someone !!!

A:'Move To' when I right click and select Open or Explore, is driving me mad!!!

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hey guys

first of all I want to wish any of you a merry christmas and a happy new year, may luck be brought to you for the year 2011 (and all the years that might follow).

Anyway, what I was wondering is if there is any possibility to add the "Explore"-function when browsing the menu that is popping-up when clicking on your CD/DVD/BluRay-ROM station. Something like in the good old Windows XP, because I'm missing that function alot. I do now have a shortcut on my desktop which is pointed to D:\ (my DVD rom station), but it would be alot more handsome if it was just added onto the "right mouse click-menu". Is there any option or ability to do this?

EDIT: screenshot of what I mean

thanks alot

A:My Computer right mouse click menu - explore function

You don't have Open in new window option... ??

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DDS (Version 1.1.0) - NTFSx86
Run by Duncan Spencer at 22:16:00.54 on 23/12/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1393 [GMT 0:00]

AV: AVG Internet Security *On-access scanning enabled* (Updated)
FW: AVG Firewall *enabled*

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Common Files\Acronis\Schedule2\schedul2.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Kontiki\KService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Raxco\PerfectDisk2008\PD91Agent.exe
C:\Program Files\PRTG Traffic Grapher\PRTG Traffic Grapher.exe
C:\Program Files\PRTG Traffic Grapher\PRTG Traffic Grapher.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\V0380M... Read more

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Hi there,I seem to have an odd problem, which is certainly not very important, but just a bit annoying.For some time now (it used to work in the beginning I had my computer) I can't get the Right-Click/Explore to work on the start menu items.I use Windows XP Professional (Version 2002, Service Pack 3) on a lenovo T60 laptopIt works fine on the "Start" button, as well as on the "All Programs" button in the start menu.But if I go one more step, like pointing on "All Programs" and then on "Accessories", when I right-click on it, I get the following context menu :+-----OpenOpen All UsersExploreExplore All Users--------------------DeleteRename--------------------Sort by NamesProperties+-----none of the 4 first entries will work (just nothing happens) when the 4 others do work fine.As I said, this is not very important and I live with it since quite a while, but if I just could fix it, that would be great.Any suggestion ?Thanks in advance for any help,Tohan

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Hello this is my first post on this forum. My problem is when I boot up my computer explore.exe freezes. The desktop, Taskbar, and icons will not respond. I have to open up Task Manager and end explore in the process list and launch it back up to continue using my computer. I have Trend Micro Internet Security, Malwarebytes, and SuperAntiSpyware. Ive run scans multiple times using the programs and they find nothing. I also defragment my computer regularly. I recently downloaded Hijack this but I don't really know what do with it. Here are my computer specs. Manufacturer: Dell Inc. Processor: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Memory: 2046MB RAM Hard Drive: 495 GB Video Card: (2) NVIDIA GeForce 8800 GT Monitor: SyncMaster 226BW(Digital) Sound Card: SB X-Fi Audio [CCE0] Speakers/Headphones: Logitech 5.1 Keyboard: Dell USB Keyboard Mouse: Logitech G5 USB Laser Mouse Operating System: Windows XP Media Center Edition SP3

A:Solved: Explore.exe freezes

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Ever since I installed IE6, I am having problems with it freezing.
I have listed my Hijackthis log below. Can someone please help???

Thank you very much!
Logfile of HijackThis v1.95.1
Scan saved at 3:52:35 PM, on 7/20/03
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.kazaa-lite.ws/results.php... Read more

A:Internet Explore Freezes

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I got something like this: http://tiny.cc/9abbu This shown up after i tried to turn on usb connection and listen to music no PSP (succeeded) Is memory stick corrupted? Both PC and PSP work fine with it except not working 2x click or right>1st option (unknown application). Surprisingly it is repaired by going into options and changing name of stick. I will check if it happens on different PCs later.

A:[SOLVED] Strange/not working open/explore commands for r-click on memory stick.

It turned out that it was trojan trying to attack other PCs by autostart. Too bad on second PC i had AV running. It has been taken care of fast and clean right now I'm scanning for remains / way it got in (1st malware i had in almost 2 years without AV! wow )

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Hi all,

Is there a way to add the WinXP style "explore" option in the right click -folder- context menu?
So the left window pane opens up the folder tree structure rather than using the right pane's folder view.

Thanks in advance.

A:"Explore" option missing in Right-Click Context Menu

Explore and Open are the same thing in Vista and 7. The Folder tree, now called Navigation Pane is always visible unless hidden by the user.

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I have just noticed a new addition of "New folder" when I right click in Explore. It is the very top item. If I click on it, a new folder appears with a name already filled in - the names are random - like loon, dog, etc.

The "New" <Folder> is still there and works properly.

I ran Adaware, Spybot, Norton Anti-virus, Windows Anitispyware. I ran Adaware first and it found eight entries which I deleted. After that, the other programs found nothing.

Any idea how I can remove this entry from the menu?



A:Solved: "New Folder" added to right click in Explore

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HELP!!! I am unable to open my computer, control panel, my documents, outlook express, or internet explorer. Here is the Hijack This log file. Please advise.... Thank you for your assistance!!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:00:32 AM, on 11/6/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Alcohol Soft\Alcohol 120\StarWind\StarWindService.exe
C:\Program Files\TOSHIBA\TO... Read more

A:Unable to open my computer, control panel, my documents, outlook express, int explore

Hello and Welcome to TSF.

Please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.

If you're not receiving help elsewhere and still require assistance for this issue, please follow the process outlined here:

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

After running through all the steps, you shall have a proper set of logs. Please post/attach as instructed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your next reply.


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When I right click on my C & D drive in My Computer the Open and Explore words in in odd characters and clicking on them does nothing. This happened after I used a USB key on another computer that had these characters. How do I fix this?

A:Solved: Right Click C Drive "Open" &amp; "Explore" in odd characters

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I am running windows XP home edition SP 2, accessing internet via Road Runner. I upgraded Internet Explorer. It froze so I killed it and restarted again. It finished properly the second time, or so it seemed.

IE7 ran OK the first time. The 2ns time it froze on a blank window. No toolbars, no status bar, no nothing, just the frame and blank inside.

Other symptoms: Internet Options opens up OK from the control panel, and every tab seems OK, but when I go connections, LAN settings, the button shows depressed, and the thing freezes.

I can access the WWW without a problem via Firefox. Outlook sends and receives email without a hitch. But any program that checks internet options to see about proxy settings or similar, freezes. Example Intellicast and the Zinio reader. Example the setup program for Max Registry Cleaner and Registry Mechanic.

I ran a virus scan with AVG. The machine was clean. I cleaned up the registry with RegistryFix. There were a lot of lose ends, now it is clean. I ran AVG Anti Spyware. It has a residue of 45 tracking cookies, nothing else. I uninstalled Intellicast and the Zinio reader. Nothing made a difference.

Here is the log from Hijack This. I will be most thankful for your help in figuring out this one.

Logfile of HijackThis v1.99.1
Scan saved at 13:29:14, on 1/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\sy... Read more

A:Solved: IE7 Freezes. LAN Settings freezes, but FireFox and Outlook work just fine

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I have tried several times to creat a dvd using my Sony handicam along with an ilink cable. After several tries all I can get it to do is run until there is no more vidio on the camcorder but the click to dvd software says there is still time remaining. I have let it run for as long as 24 hours but still get the same message. Can someone please tell me what to do.

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Vital Stats:
400MHz PII
XP w/SP1
256 MB RAM

I'm having a problem when using "My Computer" to manipulate files. When I right click on any file within "My Documents" the system freezes then "My Computer" window closes, I get one of those messages allowing me to send a report of the problem to Microsoft (I click "Don't Send"), and then my desktop comes back. I can left click on any document file and select any action from the menus without any problem. But when I right click on a file it basically dumps me out of "My Computer." I've been running XP on my old, but upgraded PC for over a year with no problems. Any ideas? Thanks!

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I did not know where to put this thread as the problem is really weird, so i apologize if this thread is in the wrong section.

I have a few problems that i feel somehow are caused by one main fault in my system. But ultimately, they all freeze the com. I'll list the problems one by one.

1. When i clear my internet explorer history (deleting cookies, autocomplete list all included), it takes forever and the cursor will turn into the hourglass. And when the process is done, i click the 'ok' button of course, but this freezes my IE. Then i have to use ctrl alt del to force close the program.
NOTE. This applies to many other applications too.

2. Another example of the first problem. I do some changes to my taskbar settings, and after i'm done, i click ok and it hangs. Again i have to force close the windows and the "program not responding" stuff will appear. Sometimes it will say something a certain kernel file having some problems, and i wanted to type it here, but that message doesn't show all the time.

3. When i wanna open my network connections window, be it from the system tray or from the start menu, it doesn't open. However, when i hit ctrl+Alt+del after this, the 'network connections" windows opens after the Windows Task Manager window opens. So i have to hit ctrl alt del everytime i open a window and its real'y bothersome.

My main concern is i seem to be having problems when i hit the 'ok' button on certain applications. Can someone find ... Read more

A:Com freezes when i click on ok button

a few things to do-

run a disk check first.

go into your device manager, click the view tab, click show hidden devices, and look for any yellow alerts.

what antivirus is on the computer? you might want to run the 5 step procedure in my sig.

good luck

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When i right click on my desktop to like make a new folder or something my cpu shows an error that first says, that windows error thing, then when i click dont send report is says Drwatson postmortem debugger has encountered a problem, any idea on how i can fix this?? it just start happening like 2 days ago

A:Desktop freezes when i right click

any help? plz<messege short>

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Hello guys ive created an account here for this problem.
Im not sure if im in the right forum but im sure ill soon find out.

Just recently ive been having some problems with my pc and im ready to pull my hair out because i just cant work it out.

Basically every so often my pc will just randomly freeze for about 2 seconds. As soon as the freeze starts something powers up (like a fan begins to wir, kinda like when you put a disk in and it loads up. Sorry for the bad description).

Then as soon as the freeze stops something clicks in the tower. Im not sure what it is, it could be a hard drive or my dvd drive i have no idea but its becoming a comon occurance. It does it from doing pretty much anthing from playing a game to opening a folder on the desktop etc. I just have no idea whats going on but its so anoying.

If you need a full spec of my pc i can post it. Im just looking for any help at all.

Thanks a lot,


A:Random freezes followed by a click...

did u check your hard drive?? your hard drive may be failing. ( turninig on and off).

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Whenever I click something, for some reason, my laptop will just freeze. However, I can move my mouse around. Also, this doesn't just happen for a few minutes, this goes on forever. I had it sitting for about an hour with no luck, and it was just frozen. How do I fix this? Does anybody know a solution?

A:My laptop freezes whenever I click something.

Hi ZWeldy, welcome to the forum!

First, make sure you don't have a virus or malware problem. Then run sfc /scannow: SFC /SCANNOW Command - Run in Windows 8

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Hi, I've just started to have a problem with my computer recently, when I right click a file or folder it freezes up until I end the task and then it refreshes my desktop, I tried rebooting and checking for malicious threats and nothing came up so far, I'm at the end of my wits trying to figure this out.

Any and all feedback is greatly appreciated, thanks!

A:When I right click, my computer freezes up.

Welcome to Windows Seven Forums.

I found this article, which may point the way to a solution for you.


More information here.


Failing that, you could try:A system restore to a point before the problem occurred.
Creating a new User Account.

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I was wondering whether people could help me with a problem I have.

I have the following machine, Titan Vantage" AMD Athlon 64 3500+ System (FS-004-OK)

- AMD Athlon 64 3500+
- AMD approved cooler
- MSI K8N Neo4 Platinum nForce4 Ultra PCI-Express Motherboard
- GeIL 1GB Value (2x512MB) DDR PC3200 CAS2.5 Dual Channel Kit
- 250GB Maxtor DiamondMax Plus 16mb Cache SATA 150 Hard Drive
- Leadtek nVidia GeForce 6800 GT 256MB DDR3 PCI-Express Graphics Card
- NEC ND3540 16x DVD±RW Dual Layer ReWriter
- Onboard 6 Channel Audio
- Floppy Drive
- Arctic Cooling Silentium Silent Midi Tower Case
- Seasonic True 350W Silent ATX Power Supply

The machine, will suddenly freeze, it occurs when playing games, using applications like Google Earth, and has occured on the desktop. There is a sound like a click, simular to when the sound card comes on.

I have run, virus checks, spybot etc.

Initially I thought it was the hard drive, as when it crashes in games the system disk has become corrupted, with the report of a disk error. SO I repaired the windows OP.

However the recent crashes, do not cause the Hard Disk to report an error so it must be something else.

Could it be due to the onboard sound card?

A:Audiable Click and then PC Freezes

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Hi all, Would like to say hi and Thanks for anyone attempting to help.
MY problem that no one seems to know how to fix. 80% of the time, when i right click on a file like an exe or an mp3 My computer freezes while dr watson (my debugger) comes on, I have to ctrl alt delete, end dr watson and then my computer works again..Its really annoying..It doesnt do it on folders though. Also freezes if i hit ctrl c and ctrl p..It is usually the same when i restart my computer..I ran all spyware and trojan scanners and anti virus and i am supposedly clean. Do i have a bad line of code or something?
This has been like this for a year but its time to fix it, no one seems to know whats wrong. Thanks

winxp pro
service pack 2
intel p4 2.40ghz 2.39 ghz
512mb ram

Running processes:
C:\Program Files\Executive Software\DiskeeperServer\DKService.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Computer Associates\InoculateIT\InoRpc.exe
C:\Program Files\Computer Associates\InoculateIT\InoRT.exe
C:\Program Files\Computer Associates\InoculateIT\InoTask.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imonnt.exe
C:\Program Files\Intel\Intel(R) Active Monitor\imontray.exe
C... Read more

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Explorer.exe crashes when I right click on a folder. I've run Event Viewer and see Application Hang Event ID 1002 (101). That doesn't tell me anything about what is hanging as far as I can determine. Any advice would be appreciated.

A:Windows Explorer freezes on right click

Welcome barryrosen.

Please read through the links below to gather more information, that hopefully may provide you with some clues, re your particular problem.
Note the links are in a random order.



Troubleshooting Explorer.exe Crashing Issues

FIX: The Explorer.exe process stops responding (hangs) when you use Windows Explorer that hosts a shell extension that was created by using MFC

Startup Repair - Windows 7 features - Microsoft Windows

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Hello I have an issue with my laptop. Whenever I right click on any file icon my laptop freezes. I have seem other HP users had similiar issues with Widows 8.I have Windows 10 Home, I'm a newbie so not sure how to handle this. Please helpThanks for readingGosia

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Good Afternoon,

A few month ago it started when i wanted to extract an file it suddenly freezes.

does someone know how to solve it?

A:Right Mouse click Program freezes

What are you using to extract the file ?
If its a third party program,try uninstalling it and reinstalling it.

If its the win7 extractor go to command promt and right click it and run as admin
Then type SFC /SCANNOW
That will try to fix problem directly related to Windows 7

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I have an AMD Athlon, ASUS A7VI-VM motherboard, VIA ProSavage KM133 Chipset, 1.4 GHZ processor .70G HD and 256K memory.

I have fresh installed Windows XP. Since the install, when ever I launch the program for ClickSmart 510. I get a flash of video at startup, it then freezes and the whole program/computer freezes. This will also occur when I try to open Netmeeting. I am careful to open only one program at a time.

I get an error message “your camera is in use by another program, switch to end program”. When I switch, I get a program listed as “NewsUPD”. I have no idea as to what this program is for. It even appears if I have started the computer with no programs running in the background. I must manually restart the computer, to end the program. When I operated the camera on Win98 operating system. It worked great.

I have spent hours on the phone with both Logitech and Microsoft tech support, I have reinstalled the program and drivers numerous times, no success. Is there an adjustment I must make or an updated driver I should be using? Any help would be welcomed.

I consider myself a techno idiot. Detailed instructions would be appreciated.

Thank you for your time.


A:Logitech Click Smart 510 web cam freezes XP???

It is a little spyware program from Creative. It is not needed for anything. Here is a link to removal instructions.


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Suddenly last week any attempt to open an app or 'settings' or 'power' the laptop freezes/hangs. Nothing will clear it. it happens every time. i have to shut down by holding the power button down for an extended period. if I try to restart, same issue. Anyone any ideas?

A:Satellite Click 10 freezes/hangs

Please note todays date - 2 months after previous posting.

Tosh repair people found a faulty main board, two main boards later still not working also replaced screen and two other items.
Tosh headquarters refunded my money. Note, this model now listed as 'discontinued' and Tosh laptops not available to domestic users.

Sad as they have been good for me over the last 26 years. Have to look for something else now.

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Whenever I click in any file/shortcut on system programs under explorer.exe, (e.g. The desktop, Start Menu, Windows Explorer) even other file explorers(Total commander)
it hangs up and I have to restart the process in taskmanager!
the last thing i remembered added in the context menu was a bat file in "send to" folder(not without my consent so not malware issue).
The bat file's function was to move files in a folder within the folder it was originally on.
I right click on it>send to>new folder.bat
new location

but I found it useless so i went to 'send to' folder to delete it.

And now Right click stopped working!

A:[SOLVED] Right Click Freezes explorer.exe

Have you tried to do a system restore to a point before you added the new folder? System restore doesn't always work for me for reasons unknown but you might want to try.

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When I click on a website link, the mouse and open screens all freeze. I have to use Task Manager to force all open programs to close. However I can copy and paste a link in the browser. The mouse settings are correct. What should I do next. And what would cause this?

A:Click weblink and screen freezes. What to do?


Can you tell us what the link is and what browser you are using?


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Hello everyone,

I'm a pretty savvy computer person but this problem has me perplexed. I've tried to install Windows XP 32-bit several times and everytime whenever I click properties (Whether it be on a folder or the desktop or wireless properties) the computer screen glitches and freezes. I have to force shut down my computer and I HAVE to unplug it and plug it back in otherwise it won't turn back on. It's not the PSU and I've tried different graphics cards. Not sure what's going on. Any help would be greatly appreciated!


AMD Athlon X2 7850
120 GB IDE Hard Drive
nVidia Quadro FX 4500 512 GDDR2 Graphics Card
Windows XP 32-bit professional.

A:Computer Freezes When I click properties

Run some hard drive diagnostics as well.

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I am running 8.1 on an Asus laptop. As of yesterday, every time I try to right click a file inside my downloads folder, the hourglass symbol just hangs there and then the folder says not responding. I have to close it. I have opened in safe mode and the issue is not there. Everything works fine. I then tried a clean boot, but the problem persisted afterwards. Please help with this issue

A:Exploree freezes when I right-click a file.

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