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BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but don't know how to use it to help

Q: BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but don't know how to use it to help

BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but how in the world do you use a recovery code to get a new recovery key?

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Preferred Solution: BitLocker Recovery Keys don't work, they r for wrong Identifier. I have a "recovery code" but don't know how to use it to help

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


My Windows 8.1 Surface Pro got updates applied today. After that, I could not logon successfully since I received a blue windows asking for BitLocker recovery key. I followed the FAQ which requested me to access the web URL "https://onedrive.live.com/RecoveryKey".
But I don't know why this web URL could not be accessed at all at the moment.
So what can I do next? and is there any other place where I can get my recovery key for BitLocker?
SOS!!!  Really appreciate your attention and any suggestions.


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Hi Everyone,

First post here, allow me to thank you in advance for your good help - people like me who have limited information on diagnostics and repair owe a deep debt of gratitude for your service.

I own an Acer Aspire V5-571P-6815, which has put up the Recovery blue screen of death, citing Boot Configuration Data file is missing some required information. It also cites File:\BCD, Error Code 0xc0000034. It says I'll need to use the recovery tools ion my installation media or boot cd/USB device.

Thank you so much for any help you may be able to give me. I am ready to carry out instruction. I have my cell phone, iPad, and temporarily, another laptop with CD burner.

EDIT: I also have access to UEFI Firmware Settings with menu options. Thanks.



A:BSOD, error code 0xc0000034, Acer Aspire V5, "Recovery"

Wow, I didn't know topics were posted so quickly - I thought I had lost my post, but it turns out that it already ended up on the 2nd page...

So, I'm sorry to be bumping this, but I was just wondering if someone could get me started in the right direction? I would greatly appreciate it.

Thank you,


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i want to create recovery imag
when i try using "command prompt" (as admin) , writing image struck at 1% after 20 mins it screen displays "Error Code - 0x80070005"....
refer snap shot
thank yuu

A:cant create recovery image "Error Code - 0x80070005"

you already have a thread going with this same topic ,why start a new one ???

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Hey everyone,
        I am trying to get the REST queries to work with the sharepoint end points instead of graph end points. I first created an app with relevant permissions and have given it the admin consent. Then I am hitting the https://login.microsoftonline.com/<tenant>.onmicrosoft.com/oauth2/token?Content-Type=application/x-www-form-urlencoded end
point with https://<tenant>.sharepoint.com as resource. I am then using the access token retrieved to give the rest call to https://<tenant>.sharepoint.com/_api/v2.0/drives/b!3indYSbqZ0-hVSPnCgIZy-2xDMh7jH9AuQnEzJMc6TEfQoSJvJT-R6tT0lFBQiPr/root/delta
but it is failing with "error":{"code":"generalException","message":"General exception while processing"}}. The REST response code is 401 Unauthorized. I have filed a Microsoft support ticket but they
have asked me to post on these forms. Can someone please help me with this? I am not able to move forward because the error is pretty generic and doesn't give any additional details.
Sai Kiran Katuri.

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I have an HP Pavilion Desktop system here. Someone installed an off-the-shelf Windows XP Pro Upgrade which destroyed access to the System Recovery in Windows and the one that is supposed to work by pressing F10.

Pressing F10 now does nothing.

All HP offers is to ship us new recovery disks; but, it needs to be up and running on Wednesday (June 3, 2009).

I had this same problem with a Dell recently and I found a third-party boot sector fix for it; but, I cannot find a similar fix for the HP.

Anyone know where I might find something that will allow me access to the System Recovery partition?

A:"Press F10 for System Recovery" does not work

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After a catastrophic computer failure, I managed to recover almost everything. However upon booting up I got the message "BOOTMGR is missing". I used the original Windows installation disk to do Startup Repair, which recovered BOOTMGR. However now every time I boot up I get a message from Windows Boot Manager asking me to choose between "Windows 7...(recovered)" and "Microsoft WIndows Recovery Console". How can I get the computer to boot straight into Windows 7?

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My surf pro is locked. I need a bitLocker recovery keys.

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i want make a dvd disk for my compaq recovery, but it always shows "this is not a blank disk, please insert a blank dvd?". wut should i do to get a recovery dvd? (i have updated my drive, but nothing useful. i have tested my burner with nero, it works fine.)

A:"compaq Recovery Cd/dvd Creator"!!! why it always shows "this is not a blank disk"?

plz help!!!

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So I know we can save the keys in ADUC, but they are bound to Computer Objects.  The problem we are facing is that sometimes (more often than I would like to admit) we re-image a computer which does away with the existing computer object and creates
a new one.  So saving the recover keys to the Computer Object is problematic.  I was hoping someone might have some advice on a good work around for this.  We have thought about creating text files with the recover key and doing centralized
storage but unclear if this can be automated.

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I was using windows 10 with BitLocker enabled on my hard drives. I dicided to install windows 8 without diasbling BitLocker on my hard drives. Now I can't unlock them using the genuine password. I have also tried to use recovery key which I saved but that
too won't work. What can I do?

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I have followed the instructions from http://technet.microsoft.com/en-us/library/cc766015(WS.10).aspx to the letter and all tasks have been completed without error.  I have set the Default Domain GPO as requested (months ago now) and I still am not able to get ANY BitLocker Recovery information escrowed into AD.  TPM gets stored and is retrievable with no problems.  I can BitLocker any system I want but I never get the BitLocker keys into AD.  What can I be doing wrong?Mark

A:Why aren't my BitLocker recovery keys getting escrowed into AD?

The solution was to change specific values on the computer object schema. This is referenced at:

Mark Ring0

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The "United States-International" keyboard layout option is supposed to let you type accents by pressing the right-alt key at the same time as ' " ~ ` or ^ followed by the letter you want to accent. For some reason on my computer the right-alt key does not work for this purpose, but left-alt and left-shift do. Unfortunately this is conflicting with all sorts of things so I really need to figure out how to get it to work with the right-alt key as it is supposed to. I have no idea what could be causing this problem so I don't know what other information to include. Any idea how to get this working properly for me?

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Hi..after a crash of the server (win2000,exch2000) we've copy the Mdbdata in another PC.
Reinstalled Windows 2000 Server and Exchange 2000 Server.
Now we're trying to mount the mailbox store (Priv1.edb 5 GB) but we receive this error:
The database files in this storage is inconsistent.
So, following the MS article n. 327156:
Eseutil.exe says that we have a "Dirty shutdown" database
"Eseutil /p" remains in "stand by" on "repair damaged database" step at 90% (the day after was still at 90%).
Any suggestion will be very appreciated....
Thanks in advan?e to everybody.

A:Help.... Exchange 2000 priv1.edb recovery: Dirty shutdown,eseutil /p remain in "stand by" on "repair

Have just spent most of this week getting our e2k server up and running again. What about backups? We spent 2 days running eseutil /p and isinteg - finally got the information stores mounted but found approx 50% of users had absolutely nothing in their accounts.
Then resorted to restoring from backup (we used MS backup)- was surprisingly straightforward and hassle free.
If you haven't backups and eseutil /p will not run you will need to try a eseutil /r to get the databases into a 'consistent' or clean shutdown state before it will let you run the /p option. Our database was 12Gb and the /p took 8 hours to run. After that you'll need to do an isinteg - but be aware there can be significant data loss.
Good luck. Lots of help here: http://www.fixya.com/support/t25426221-restore_emails_from_edb_file

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I have 2 Dell 780's that I would like to reset to factory using the Dell Recovery partition.  These are Windows 7 64bit Pro machines.  The units have 3 partitions, diagnostics, recovery and OS.  I have followed instructions to start the recovery process and can successfully get the units to boot to the standard windows restore options page, but the expected last item "Dell Factory..." is not present.www.dell.com/.../how-to-restore-your-windows-7-computer-to-factory-settingsI do not see Dell Backup and Recovery installed.www.dell.com/.../DriversDetailsThere is nothing on the C:\ partition I wish to retain and want to do a clean (re)install, ideally on a formatted drive.  I would like to keep the recovery partition functionality intact so this can be done again.  I rather not do an upgrade where I get left with a windows.old folder and other unused folders in the root directory.Related:1 - I think I read somewhere that recovery can only be done once.  Is this correct?2 - Does recovery also include the Cyberlink software?3 - From where is the System Recovery tools run?Also have seen this:  en.community.dell.com/.../20141229

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Example sentence: vrytim I prss ths kys, nothing happns. Now I'm writing with my on-sreen keyboard. I'm clueless when it comes to computer stuff. How do I fix this? Is this a software problem, or a hardware problem?Help is much appreciated!

A:Kyboard deos not respond to the keys: "e", "d", "c" and "3"

My keyboard hath the thame problem with the thupid eth key. The blathted thing ith driving me nutth.

All theriousneth...er...seriousness aside, usually, that is a hardware problem. Can you find or borrow another keyboard and see if it will work correctly on your machine?

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Inherited IBM Aptiva PC. Need to delete old programs to have space on the harddrive to install AOL; however, the "uninstallms.exe" and the "win.infile" are missing. Is there anyway to recover these files?

Without the ability to remove old programs the PC is of no use. Won't be able to get online. Can't even print Word documents.

A:recovery of win 95 "uninstalllms.exe" & "win.inifile"

Hiya and welcome

What are the programs that you're trying to uninstall?

For the win.ini, try this.

Go to Run and type SYSEDIT

In there should be the win.ini.

Also, uninstallms.exe may be a trojan, so if its not here, that may be a good sign.

However, as this isn't online, can we see a copy of your startup:

Go here and download Startup Log. Doubleclick, allow the DOS window to close, then copy/paste the contents here:




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Initially I had encrypted my drive with bitlocker with Win 10 and saved my recovery key on my microsoft account.

Now as my system was getting slow as its I3 processor 3rd generation i switched back to win 8.1.

Forgot the password, but as i had bitlocker password available i thought i could recover my data but thats any issue to.

Even though the key id is same with the one store in onedrive i m able to recover. Please help me.

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Hello guys!
I have this problem with my laptop. Recently, the "Shift Keys" of my keyboard do not work with some keys, meaning, I can't capitalize some letters while I'm typing, or use some characters on the keyboard (like <, >, etc). Some of them work with the "left Shift", some of them work with the "right Shift", some of them do not work with either one. I have to work my way out with the "caps lock" key.

Processor - Intel Celeron 2.16 GHz 2 Cores
O.S. - Window 8.1
RAM - 4 GB

1) On Task Manager, I "End Task" on Skype. It worked once. Tried it again, it did not work.
2) Updated keyboard drivers - Windows said - "Drivers n this device were up to date"
3) Tried "Start On-Screen", it did recognize the "Shift" key, some I believe that is not a problem related with the keyboard (hardware)
4) Did a System Restore, to a point that I knew that the was working properly

Any advice will be appreciate. Thanks in advance!!!

A:"Shift Keys" won't work with some keys

This happens, the keyboard needs to be replaced. What is the make and model # of your laptop?
If you go to Ebay, you can search for your make and model # and purchase a keyboard. If you go to Youtube and type in your make and model # and type Replace Keyboard, you will find a video showing you how to replace it.

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Hi , 
I locked my external hard disk (Seagate- 1 TB) on Windows 7 laptop . The encryption was successful but when I later tried unlocking it, Its giving an error. Error
says "bitlocker drive encryption failed to recover from an abruptly terminated conversion". Please note that the Password and Recovery Key are correct and I have tried unlocking it
several times but no success.
Upon searching on internet, I came across the below thread which I yet need to try. Pray that it gets unlocked as I have got very important data locked up and the drive
volume is also 80-90% filled. 
Please help me out experts to get my data back.<o:p></o:p>

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I have tried everything i can think of and am not able to get the notebook to boot without requesting the Bitlocker recovery key. I am resolved that there is something wrong with the HW but if someone has it working, I would like to compare notes. 

A:Has anyone get Bitlocker to work on E7470 without requesting recovery key on boot?

The problem was the BIOS. The computer shipped with BIOS version 1.1.6 and the O/S was not able to read the TPM chip. I upgraded the BIOS to version 1.3.0 and now Bitlocker can read the chip and doesn't prompt for the recovery key..

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Hi all,

I'm sure there is a simple solution to this but I cannot find it, or I'm looking in all the wrong places.

This only started about a week or so ago but it comes on everytime I boot up my computer and just sits there, I answer with the option "don't remind me again" but I can't close the pop up.

How do I stop it from appearing in the first place?

Please help as it makes it difficult to work around when I can neither close nor minimize it.



A:Annoying HP "Create Recovery CD"" Pop up

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I know a BIOS update on my Latitude with Windows 8 and Bitlocker activated on the O/S drive triggers Bit locker recovery on startup. I don't have the recovery key and so am stuck. How to recover without the Bit Locker recovery key?

A:BIOS update without suspending Bitlocker has triggered a recovery and on start up I am prompted for the recovery key

The solution I found was to install the previous version of the BIOS, but without being able to boot into Windows, I needed to install the previous version of the BIOS in DOS. Some server products provide a F12 boot up menu option to roll back a BIOS update, but this is not available in my Latitude.

I downloaded the correct BIOS version (the additional info section made specific reference to it being installable from Windows or DOS). I prepared a bootable USB key (to a dos prompt) and copied the bios installer executable to the memory stick.

Because secure boot (UEFI) is enabled, it is not possible to boot up from USB key, so legacy boot mode needs to be enabled. There were 3 settings that required changing in the BIOS before I was able to boot from the USB key.

Once I was able to boot into DOS from the USB key and got to the DOS prompt, I ran the BIOS update exe. The laptop rebooted, installed the previous BIOS version and then rebooted again. I pressed F2 to get into the BIOS and changed back the settings as they were (secure boot UEFI). I then managed to boot into windows without being prompted for the Bit locker recovery key.

You able to export or view the Bitlocker recovery key by going to Control Panel -> Security -> Bit locker Management, and temporarily suspend protection (until the next reboot). It is possible to run a commandlet to specify the number of reboots bit locker should be suspended for.

You may find that installing the previous version of the ... Read more

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I am using Windows 7 on my laptop and I have question about when to use "Home", "Work" and "Public" profile.

If I am logging in without setting password, and I am logging in network with "Public" profile, then will any other user, who can see my computer, be able to enter my computer and check the contents on my computer ?

I am connecting to a network and there are 6 other users connected to this network. In the set network location window, if I select the netwoek as "Home", does it mean that other 6 users will not be able to see my computer on network and if I use "Public", then all other six users will be able to see my computer on network ?


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Another user wanted to play a CD he'd recorded but it wouldn't play when he put it in - that's not the problem. I wanted to give him desktop shortcuts for the CD Drive (D) and the CD Burner Drive (E). Sometimes I need them too. But they didn't work, got the message that the item "D\" was changed or moved (it never was) and the shortcut would no longer work. For the E Drive (CD-RW Burner drive) it had that flashlight thing searching for "E\". But they DO work when you click the ones in My Computer, from which the non-working shortcuts were made.

I put in another disc which had a program on it - just wanted to see if it would open it. It did and asked if I wanted to fix the "Target". I said Yes, and now THAT's the problem, too. The "Targets" on my screen now have the name of that program as the "Target" and now I can't make workable shortcuts on my screen either. I think I have to change the targets, but I guess you can't do it by just backspacing over the program's name on the shortcut tab, so it just says "D\" again, because I did that and it keeps coming back.

A:Shortcuts don't work - "Target" wrong

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my o and l keys dont work anymore -- they haven't since yesterday
i have to paste "ol." from my clipboard whenever i want to use 'em
which is like every 2 words

oh yeah my period . doesn't work either

i don't know what else to say
i have win ME with 600mhz and 12 mb ram
i'm on a laptop too if that helps
i didn't install anything, or anything before it stopped working
i was typing and in the first half of the line, i saw o's and l's but
then all of a sudden it stopped

its really gettin' on my nerves havin' to paste ol. every 5 seconds and havin' to arrow around and delete the other two when i'm tryin' to type
so any help is appreciated

A:"L" and "O" keys don't work

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Hey. I receieved a Rootkit virus last night alongside "Windows 7 Recovery" and it emerged into something nasty today. I followed the fairly routine steps to remove it but realised I was still being redirected.
I'm running Windows 7 Ultimate and it was pre-installed so I don't have the disk.

Initially I checked my internet/browser wasn't using a proxy
Fixed my Windows host file to read only "127.0" etc.
Scanned with RKill and it "terminated" the rootkit
Used Unhide to recover hidden files on the Desktop

I was still getting redirected from Google so I:
Then checked Unhack Me... found nothing.
Continually cleared all Cookies
Tried to run TDSKILLER... it did nothing but Bluescreen me. I then used GMER as an alternative and it's came up with scan results, but nothing in red.
Ran Combofix - nothing
Ran a full scan on MBAM - nothing found
Ran a full scan on Spybot - nothing found
Ran a full scan on Pandascan - nothing found
Ran a full scan on CCleaner (cleaning EVERYTHING possible)
Ran a full scan on Spyware Doctor - nothing found
Installed Spyware Blaster
Ran Killbox - nothing found
Checked that nothing fishy was running on Security Task Manager
Checked my Windows startup programs, which were almost all Windows and NVIDIA

I then noticed a file jlvmyfor.exe in Program Files, disguised as winamp, which completely ruined the running of any process - including explorer.exe when I restarted after a scan.
Now I have an error 0x0000... Read more

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I have a HP Laptop with Windows Vista, 2008 model of computer. I don't recall the name 'Im sorry. As of a few days ago a help menu for every program started popping up when I clicked on something. I ran AVG and found nothing, I ran Windows Defender, and again nothing. I ran Norton and nothing. Still the problem persisted. Also when I tried to open a web browser it would open a million new tabs and I would not be able to get online. Finally I just relented and did a System Recovery. It gave me a fresh system but still there is a help window popping up and I cannot get online and I keep running the virus programs I do have and nothing will catch it. Im at a loss. The only recovery I have is a drive on my computer, no discs so I think it may have gotten on that drive and I cant get online through my browser really .... although sometimes it will open and it wall have the home page but I cannot click on the URL bar to type in another address because of the help windows that are always there and I cant do anything else to my computer that I know of.

If someone could help I would be so thankful. Thank you.

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Hi all. Earlier today I was playing around with Windows 8 Developer Preview inside of Virtualbox. I tried to install the VB guest additions (which allows copy-paste between guest and host, as well as other things) and was told to restart the computer. So I restarted the VM and got the new version of the BSOD saying something or other that I cant remember now. After trying to fix it with the recovery tool that came with the Win8 installer, I just chose to reset it because I hadn't really done anything. So I reset it, whoopdie-doo, and kept messing around with it. After a while I got bored of the ugly Metro UI and went back to Windows 7 ( I just closed the VM).

Now that I've bored you enough with background info, here's my problem. I reboot my laptop and I can't boot... "Windows has failed to start. A recent hardware or software change might be the cause. To fix this problem: <instructions in how to use the recovery disc to repair the computer>. If you do not have this disc, contact your system administrator or computer manufacturer for assistance. File: \Boot\BCD Status: 0xc000000f Info: An error occurred while attempting to read the boot configuration data."

So, I whip out my handy-dandy thumb drive that can boot into live Kubuntu, Fedora, GParted, and the Windows 7 x64 recovery disk. I've used the recovery disk before to fix my MBR a while back and it worked perfectly. So I assumed it would do its thing now.... right? Wrong. It searches for Windows inst... Read more

A:"Windows failed to start..." Recovery disk is unable to recover Win.

Nevermind! I fixed it!

The recovery disk I had on my thumb drive just didn't want to put as much effort into it as recovery disk I burned to a CD a while ago (I downloaded the ISO for the recovery CD from NeoSmart while they still hosted them for free, but I downloaded the ISO on my USB from some other website I can't remember). While doing some housecleaning (it's pretty sad to see me do such a thing- I'm either really stressed or really happy whenever I house clean) I found an old Windows 7 x64 recovery CD that I had downloaded from NeoSmart.com before they stopped hosting it in favor of some paid service. I decided to give it a go, and it worked! In the third paragraph of my original post, I said that the Recovery Disk on my thumb drive told me "Failed to Save Startup Options", but with the Recovery Disk I burned to the CD, it told me to reboot my PC and (after waiting about 10 minutes for the System Restore to check and double check itself, and then reboot again) I'm back in Windows 7!

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Hi guys,

Long story short broke bootloader and mbr, but got it sorted eventually after a couple of hours reading and playing with various tools. Machine boots back into XP fine with no user interaction. However when logging in logs me straight back out. I suspect this is because my D: partition (separate hdd) seems to have lost its allocation while I've been playing with the problem (probably should have physically disconnected it first. Lesson learnt) This drive however, as well as storing about 1TB of data (of which I haven't even had time to fully back up before problem occured! I know, it's ultimately my fault) was the location for some of XP's special folders, specifically My Documents; My Music; My Pictures (I think they were the only Special Folders I relocated.) Could their disappearance be causing this issue or will I have other problems somewhere? It's the only thing I can think of right now.

Partition Wizard Home Edition's Partition Recovery Wizard tool is able to find this lost partition but gives a warning when attempting to recover (see image). I don't know if it plans to copy the data which could of course potentially overwrite itself (since I don't have another drive big enough to copy to, which I don't want to waste time doing anyway) or if it just overwrites/rebuilds the partitioning section at the start of the drive. Is this operation going to be relatively safe?
Or is there a generally safer option/tool for ... Read more

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Hi I have installed corel draw 10 on win 2000 pro and my sys. configuration is AMD athlonXP 2500+ and 256 mb ddr ram with 40gb hdd. Installation path: D:/program files/corel (space available on D: drive is 8gb The Problem. he application (Corel Draw 10) is not allowing me to work. when clicked on any icon "Application Recovery Manager Wizard" windows popups and displays message saying "The application you are using has become unstable. This will guide you through...." I uninstalled and reinstalled the application 3 times, the same error continues...

A:Corel Draw 10 Crashing "Application Recovery Manager Wizard"

Is this the first time you are experiencing this issue with Corel Draw 10 on Windows 2000?

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My HDD recently crashed and I'm trying to recover my Outlook.pst file using the Windows Recovery Console - logged in as the Administrator. I can see the files just fine with a "dir" command. However, when I try to "copy" the file I get "access denied". There has to be a way around this? Is there some way to change the attributes such that I can copy it?


A:how to override "access denied" when copying files in Windows Recovery

I don't think you can do this with the recovery console. By default, for security reasons, the recovery console will only allow access to the root of all drives plus the Windows folder. There is a registry setting that will change this, but you can't change that with recovery console.

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Hi, all.

Long time lurker, first time poster. I am working on a Gateway MX3215. It was mauled by the Parite virus. I used the Dr. Web tool to cure all of the files. But there are a few "shaky" parts so that I'm not comfortable with the build. (Search comes up, but there is no dialog, etc.)

So I hit F11 to load the recovery partition (D partition on the physical drive). But it looks like it is stuck mid-process. I see the Gateway logo on the upper left, the words System Recovery on the upper right. On the left it is highlighted at Changing CD-ROM IN the main area of the window, there are the words "Completing Recovery Partition" at the top and two windows are open in the center. The one on the top has System Restore in the title bar of the window, with "please insert System Restore CD/DVD # 1 now." The window underneath has "File copy ... Please wait" in the title bar.

And the drive keep ejecting (looking for the CD/DVD).

What I've done: I defeated the PC Angel part so I can see the D: partition.

What I need to do: I need to reset this back to the first step, so I can use this to reload the OS on the computer. I have other builds of XP and I have partition management software. So I COULD just install some other build. But I'd like to reset the restore partition to the beginning.

Help, please? May thanks in advance.

One Ring

A:Solved: Recovery Partition stuck at "please insert System Restore"

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i tried typing in sfc /scannow in the run box but it just dissappeared right after nothing happened.Ive googled it for answers and tried your advice but still no results,any more ideas greatly appreciated.My registry defragmenter won't even run now either error code 1450 insufficient space.

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I've got a weird problem here to report. I'm on a Lenovo N200 laptop running Windows 7 x64. Around half the time, the computer will boot up with the trackpad not responding. During times when this happens, I can look into the device manager and see a "code 10" ("device cannot start") for the trackpad. Restarting the computer fixes the problem.

I've had the problem once or twice over the last few years, but just a few weeks ago, it started happening very regularly (+/- 50% of all startup attempts). I can't recall making any notable changes to the system lately that could cause something like this. When the problem first started, it also affected the display adapter (Windows would start with an extremely low resolution and the graphic card would show a similar fault in the device manager, in addition to the trackpad problem described here), but this has since stopped.

I have tried updating the driver for the trackpad to a newer version, but the problem persists.

Hardware faults were considered, but I was able to successfully boot the computer from a WinPE CD five times in a row with no issues, so it would seem like this is less likely to be a hardware bug.

Any ideas as to where to go from here? I don't want to have to reinstall an otherwise clean and functional operating system for something this trivial.

A:Trackpad doesn't work, gives error "code 10" on every other boot

Hi, try using this to check the temps HWMONITOR | Softwares | CPUID
Temps can play havoc with laptops.
Cleaning the fan and air vents with a can of compressed air might clear away ant dust or debris, which could cause temps to rise.

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Hello, I recently tried to install debian linux via a live USB, which didn't go too well. Basically, my mbr and general boot sector got messed up completely.

So I used the live USB to re-write the mbr of Windows 7 using "TestDisk" on linux, which let the OS show up in my win 7 recovery disk.

The first time, it started repairing straight away, and asked me to reboot. I did so, and the second time, it went to the list of recovery options, of which I selected repair system (I think thats what it's called... the first one anyway) which did some more repairs, and asked me to reboot again. This time, the repair CD still booted, but said there were no problems and the OS should boot perfectly fine.

This is not the case, removed the cd and I still just get "ctrl+alt+del reboot" on my boot screen. Any ideas what options I have from here?

A:Boot screen displays "mbr" no problems in recovery disk

this has happened to my uncles laptop before, it is quite mis-leading, if you have recently installed some modules of ram, sometimes if the size and speed dont match it will show that error, this is one of the reasons that that error comes up, i assume there are many more

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I got the warning msg that my drive "E" (system restore) was almost full. I did a disk cleanup, and a delete all restore points (including system...). After deleting approx 25 restore points and I've deleted down to 2 currently (new ones) and the only way I could get them to go was with CCleaner, My disk now shows only 4.2 free of the setting of 10.6GB. I cannot find what it taking up over 6GB on my recovery disk. What has it gone for....? I searched the internet several hours but can't find the answer. Any help appreciated...TJ

A:Unable to increase free space on Recovery Disk "E"

System Restore points take up space on C, rather than in E or a recovery partition in my experience. A recovery partition is normally put there by the manufacturer to allow you to restore to factory specifications if needed. I wouldn't ever deliberately put anything else on a recovery partition.

Who made this PC?

Can you post a picture of Windows Disk Management so we can see a visual display of your partitions?

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i keep geting the ACTIVE DESKTOP RECOVERY thing.... ive done what people say to do online...
Every time i open "my documents" it Says "windows explorer has encountered a problem and must shutdown" or whatever ya know?

i have no clue how to fix this...

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I have an HP Laptop (DV 6646 US) with a Windows Vista installed.. During the last 1yr my laptop has been falling apart (literally) with first the audio drivers crashing, then problems with the DVD writer etc. When I bought the laptop, I had a recovery partition & was not provided a Windows Vista CD/DVD. Since my DVD Writer has crashed, I do not have the option of creating recovery discs now. Could anyone please suggest a method for me to reinstall/recover Windows Vista from the recovery partition without having to use a CD/DVD.

Thanks in advance!!

A:How to "reinstall/recover" Windows Vista from Recovery Partition without CD/DVD?

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How can I make it tickable (un-gray it out) again?

I believe this also hinders my ability to press F8 during boot to switch to safe mode/normal startup.


A:"Time to display recovery options when needed" is grayed out.

That is odd, have you been playing with running services at all?
You may have killed something that feature needs to function.
I tried playing around with a few obvious ones but couldn't reproduce your problem here.

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I have a laptop with a fingerprint reader on it, got it enrolled with Windows Hello, everything I read tells me I should have an option to login with my fingerprint.  Nothing on the login screen.  My "login-options" are recovery questions, password, one time password.  I can find nothing on where to reset the security questions, I assume I filled these out when I set up the system but I despise them and generally ignore what I put in there.  Password works.  Where is my fingerprint option, and where do I either get rid of or reset the "recovery questions"?

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Since upgrading to Windows 10, on my Alienware 17R3, I Constantly keep getting a popup to "update Your Recovery Media".  I did update my recovery media immediately after upgrading to windows 10, But I still keep getting the popup every time i reboot my laptop and almost every hour or so.   I have clicked on "Do Not remind me" option on popup , but  I Still Get it!
I figured it no harm to trying to update my recovery media again just a couple days ago to see if I could get rid of the nagging popup, But I am still getting it.   Has anyone else experienced this and know any solution/suggestions?? 

A:"Update your Recovery Media" Constantly popping up. (Even after updating already)

Try asking your question in the Alienware owner club forum.

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I've recently been getting this message when playing Rust and Sniper Elite V2, I also get it if I bump my computer desk too hard. I tried the "Last Known Good Configuration" fix but it didn't work, and I tried the "Repair Your Computer" option, but when I get to the log-in part, my keyboard won't work. I've had the computer for a few months but the problem only occurred a few weeks ago, and and has only been a serious issue this past week.

A:"Windows Error Recovery" System did not shut down properly

Hello and welcome Best Noob soem system specs would be very helpful mate and also try reseating all cables cards and sticks.
System Info - See Your System Specs

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I ordered a Toshiba recovery USB. It cost me ?40! But it doesn't work. I need to restore my system because my entire hard disk - including the recovery partition - was wiped clean by a virus. A laptop repair person put a cheap version of Windows 8 on for me, but it is not the full version and various things - such as the DVD player - don't work. I need to reinstall to factory settings.

My USB ports are working fine. When I am in Windows, I can view the contents of the USB stick I have been sent. It contains various folders and files, including a "BOOT" folder and a "BOOTMGR" file.

I have been into the UEFI settings and made the following changes:
Disabled Secure Boot
Changed the Boot Order so that USB is top of the list
Changed the Boot Mode from UEFI to CSM

When I restart the machine with these settings in place, I get the message "No bootable device - insert boot disk and press any key".

I have four USB ports and I have tried plugging the USB stick into every single one of them, but I get the same error every time.


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I've seemed to have picked up this spyware. I downloaded and ran Spyware Doctor in Safe mode and I can't seem to get rid of it. Any guidance would be appreciated.


A:Removing "SMART Repair" Data Recovery Spyware

here's one solution:

"Smart Repair" Data Recovery - how to remove

here's another (more involved):

Remove/Get Rid of Smart Repair,Smart HDD Virus Removal-How To Guide | How to Virus Removal

and--if you're into You Tube--here's a video:

Remove SMART HDD Virus, S.M.A.R.T. Check Virus and S.M.A.R.T. Repair Virus - YouTube

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I'm using laptop lenovo T430U, when doing system recovery process until half ways my laptop no battery then shut down. After that Windows failed to start. A Recent hardware or software change might be the cause. To fix the problem:

1. Insert your windows installation disc and restart your computer.
2. Choose your langugae settings, and then click next
3. Click "repair your computer."

Can someone help me or tell me how to get it past the windows is loading files?

A:Stuck at "windows is loading files" when doing a system recovery

How do you know your battery caused it to shut down? Does it complete Recovery? Are you using disks or Lenovo One-Key Recovery? How do I recover my system using ThinkVantage Rescue and Recovery

Make sure you are on AC power and try again.

If Recovery won't run you can get a much better install doing a Clean Reinstall - Factory OEM Windows 7. Everything is provided in the blue link to get and keep a perfect install.

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