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Is my sister's laptop dying?

Q: Is my sister's laptop dying?

Okay, so my sister bought an Acer Aspire 4330 almost a year ago.

Lately, it's been... weird? It is overtly slow, crashes a lot, get's BSODs, and generally just sucks.

Is there anyway to fix it back to normal? I'm a computer geek but this.. This i've never dealt with. Malwarebytes, Nod32 online, Bitdefender Online, AVG, Avira, and Avast pick up nothing (No, those all aren't running at once. I tried them randomly. Currently, she has Avira) Windows Vista Basic.

What can I do?

My other sister has a Gateway laptop, and it's like the left button on her touchpad is either broken or jammed. Her right button works. So I had her set her touchpad to left-handed mode (Right click is normal click so on) and when she boots, it automatically opens a context menu as if she clicked the context button. Anything I can do about that? Windows Vista Home Premium.


Preferred Solution: Is my sister's laptop dying?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Is my sister's laptop dying?

Okay, so my sister bought an Acer Aspire 4330 almost a year agoFirst, she might check if it carried a 1 year warranty, if so, check with where she bought it on warranty procedures.

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Please help! I'll try to get Hijack This up and running, and I'll post a log.

A:Solved: My sister clicked an AIM virus, and my computer is dying...

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So my sister has a Windows 8 laptop an wants to know if there are any infections on it and what can safely be unistalled. She particularly would like to know if OneDrive an OneNote can be removed without jeopardizing the OS. Would someone be kind enough to help us with this? Also I ran FRST on her comp may anyone help us with a fixlist? 
Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 02-03-2015 (ATTENTION: ====> FRST version is 17 days old and could be outdated)
Ran by Angela (administrator) on ANGELA on 19-03-2015 20:49:05
Running from C:\Users\Angela\Desktop\Security Programs
Loaded Profiles: UpdatusUser & Angela (Available profiles: UpdatusUser & Angela & alechner831)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: IE)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/
==================== Processes (Whitelisted) =================
(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)
(NVIDIA Corporation) C:\Windows\System32\nvvsvc.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Windows ® Win 7 DDK provider) C:\Program Files (x86)\Bluetooth Suite\AdminService.exe
(Samsung Electronics CO., LTD.) C:\Program Files (x86)\Samsung\Settings\CmdServe... Read more

A:Help with my sister's laptop

She believes her computer was accessed remotely without her consent does anything in her logs confirm or disprove her concerns?

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Hi everyone,
I build my own systems but need opinions for a laptop for my sister who lives in another state. She's ready to upgrade and plans on buying a new laptop.
Her current PC is 11 years old. What I want her to get is something top of the line because she won't be upgrading again for another 10/11 years.
She's not a gamer, just needs MS [COLOR=blue !important][COLOR=blue !important]Office[/COLOR][/COLOR] and email. But i want her to have lots of speed cause she only has DSL and not cable like i have.
And also because she won't be upgrading again anytime soon.
Any and all recommendations would be appreciated.

A:Opinions for a new laptop for my sister.

how much do you want to spend ?

MS Office does not come with any PCs as standard , unless theres some really special deal - so you will also have to buy the MS package - there are free alternatives - openoffice.org for example

for basic use most machines will cover your needs for email and basic use of word and excel

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I am hoping someone here can help my sister, she is having issues with her laptop..

her laptop is a toshiba satellite.

her problem is if the computer is idle the screen goes completely blank she can't get it to go back to whatever she was doing, and her wireless mouse and the mouse on the laptop cannot be used. she also had the screen go blank when she attempted to get into microsoft explorer. the only way she can get the pc to do what she wants is to hold in the power button and shut it down improperly. she has already run a virus scan and an ad-ware scan but they turned up nothing. please help her as she has a tight budget and can't afford to take it in to be repaired so hopefully this is something she can do herself --with help from you guys. please respond ASAP thanks in advance.

A:HELP my sister is having laptop issues

Under Power Settings, (which may refer you to the specific Toshiba power management) in Control Panel, disable Hibernation and set it to never use Standby. It sounds like it is going ito hibernation or standby and dying in its sleep, not an uncommon event.

Usually relates to a driver issue, but if hibernation and standby are not used then it should never need to be looked at any deeper.

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My sister-in-law's laptop is infected with a virus and I am removing it for her with your help (thank you in advance!). Anyway, it's a Acer Aspire 4730Z and I don't have a boot cd as this laptop was not provided with it and like a lot of laptops it has a special partition.

Anyway, this laptop is locked down! I am unable to use networking (i.e., connect to the internet, etc) or a USB flash drive. The only way I could run the first 2 tests (dds and gmer) was to burn them to a dvd and then copy them to the machine which is running in safe mode.

So, I've run the tests but I am unable to provide the log files as requested. Do you have any suggestions on how to proceed in this situation?

Thank you,

P.S. OS is Windows Vista

A:Sister-in-law's Laptop Infected

I typed the contents of the GMER log (ark.txt file) since I can get the file from the infected laptop. Please note that I have also saved in a text file and attached it. Hope this helps ... here is the content:

GMER - http://www.gmer.net
Rootkit scan 2012-11-03 12:45:31
Windows 6.0.6002 Service Pack 2 Harddisk0/DR0 -> \Device\Ide\IdeDeviceP0T0L0-0 WDC_WD3200BEVT-22ZCT0 rev.11.01A11
Running: gmer.exe; Driver: C:\Users\Anita\AppData\Local\Temp\kwdorpow.sys
---- Kernel code sections - GMER 1.0.15 ----
? C:\Users\Anita\AppData\Local\Temp\mbr.sys The system cannot find the file specified. !
---- User code sections - GMER 1.0.15 ----
.text C:\Windows\Explorer.EXE[1912] SHELL32.dll!SHGetFolderPathAndSubDirW + 81C5 7666B37C 4 Bytes [00, 26, 00, 10] {ADD [ESI], AH; Add [EAX], DL}
.text C:\Windows\Explorer.EXE[1912] SHELL32.dll!ShellExecuteExW + 18B7 7669DA14 4 Bytes [10, 1B, 00, 10] {ADC [EBX], BL; Add [EAX], DL}
---- Devices - GMER 1.0.15 ----
AttachedDevice \Driver\tdx \Device\Tcp mfewfpk.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
AttachedDevice \Driver\tdx \Device\Udp mfewfpk.sys (Anti-Virus Mini-Firewall Driver/McAfee, Inc.)
---- Devices - GMER 1.0.15 ----

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I have a laptop I want to give my sister, and I would like to pre-install Windows 7 Home Premium from from my Family Pack Upgrade. Here is what I want to do and I'm hoping someone can tell me if it's possible.

I have the 3 licenses from my Family Pack in use on my own machines. I would like to perform a clean install on the laptop I intend to give to her using the my Family Pack media. When the time comes to enter the product key, I intend to NOT enter a key and deselect the activate Windows when I go online box. As soon as the installation is complete and everything is running properly, I will then navigate in REGEDIT to HKEY_LOCAL_MACHINE/Software/Microsoft/Windows/CurrentVersion/Setup/OOBE/MediaBootInstall and change the value from 1 to 0. Then, from the Command shell as Administrator, I'll run slmgr/rearm to authorize the UAC, allowing Windows to be activated in 30 days.

I'm hoping that I can give her a good-running laptop and let her purchase her own license. During previous activations, I recall seeing an option to purchase a key online. When she gets the machine and attempts activation, can she just simply purchase her own, new key online during the activation process? Could it be just this easy?

A:Giving Laptop To Sister Without A Key?

You are going thru an awful lot of trouble for nothing. Since you want your sister to buy a license in 30 days, why don't you have her buy e.g. an OEM license for $95 right now and install with that. E.g. this one: Newegg.com - Microsoft Windows 7 Home Premium 64-bit 1-Pack for System Builders - Operating Systems

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plz help my sister laptop is really slow.Plz help.heres a high jack this log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:52:21 AM, on 1/1/2000
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Boot mode: Normal

Running processes:
c:\program files\common files\logitech\lvmvfm\LVPrcSrv.exe
C:\Program Files\Netviews Wireless Monitor\WLService.exe
C:\Program Files\Netviews Wireless Monitor\WLanCfgG.exe
C:\Program Files\AlienGUIse\wbload.exe
C:\Program Files\Netviews Wireless Monitor\InfoMyCa.exe
C:\Program Files\Logitech\Video\CameraAssistant.exe
C:\Program Files\AIM\AIM Pro\aimpro.exe
C:\Program Files\Common Files\DriveCleaner Free\dcsm.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Trend Micro... Read more

A:help,my little sister laptop is super slow

Hi, welcome to TSF!

If you still need assistance, please post a fresh Hijackthis log

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I spent the night at my sister's the other day. She was agitated while using her laptop. Typical complaints, it is slow to respond, some programs won't open at all, and pop ups. I ran a few of the scans that I've used in the past and it's more responsive, there aren't any more popups flashing, but it still lags. I am hoping some wise soul on here can take it to the next level.

Thanks in advance!

A:Healing my sister's slow laptop

Scan result of Farbar Recovery Scan Tool (FRST.txt) (x64) Version: 20-04-2015
Ran by Cyndy (administrator) on SANDERS on 24-04-2015 11:28:21
Running from C:\Users\Cyndy\Downloads
Loaded Profiles: Cyndy (Available profiles: Cyndy)
Platform: Windows 8.1 (X64) OS Language: English (United States)
Internet Explorer Version 11 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(AMD) C:\Windows\System32\atiesrxx.exe
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RTKAUDIOSERVICE64.EXE
(Realtek Semiconductor) C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
(Avast Software s.r.o.) C:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Andrea Electronics Corporation) C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe
(Advanced Micro Devices, Inc.) C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
(Apple Inc.) C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
(Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe
(Hewlett-Packard Development Company, L.P.) C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
(Microsoft Corporation) C:\Windows\System32\dasHost.exe
(Safer-Networking Ltd.) C:\Program Files (x86)\Spybot - Sear... Read more

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Hi - The sister-in-law came for the holidays, and when she tries to hook in to our network, the whole thing goes down. Unplugging her computer doesn't help; rebooting the router & cable modem (with her disconnected) gets everyone running again, except her. I've got to get her off my computer! Which will only happen when she gets hers to work on our network.

So: our network has never had a problem with any other computer like this. Likewise, she swears she's never had a problem connecting to (or killing) another network besides ours. I'm running a Linksys cable modem, then a D-Link WBR-1310 wireless router. Further downstream, there's a switch or two. The behavior is the same whether she tries to connect via WiFi or cat5. She's running Win7; I think most of our other computers are Vista & XP.

Any advice on where to start?


A:Sister-in-law's laptop kills the network

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So a while ago, my sister has been using my mom's laptop to watch YouTube videos. However, some of the keys have been acting up. Here's which keys act up. "E" and "R" would often be type together as either "ER" or "RE". "B" or "N" would start a new tab. "D" and "F" would be typed together as "DF" I don't know what she caused it to act up. I thought it was liquid damage, like what happened to another laptop. But even though she spilled some liquid before, it was only miniscule and they still work after drying it up. There was a time she did something similar where she kept holding on the mute button and it doesn't respond. Maybe I have to let the keyboard exhaust "the typing energy" out. I'm not sure what exact HP laptop my mom used, since it was a refurbished one and there's no lable on the bottom, and she already tossed the box away. Here's what I can figure out. It has "Pavilion" and "B&O", it has close to 900gb,  and it's bigger than a 15 inch. Here's the closet I can find. 

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My sister is not all techy, she had vista on her laptop, windows vista 64bit and it was running horribly even with 3gigs of ram, and so I downloaded the 32bit version of windows 7 ultimate on my computer and installed it on my laptop, and so she said that she wanted windows 7 on her laptop too, so I installed it on hers, soo this morning she woke up, and I told her that her laptop was running windows 7 32bit and she thinks that I just ruined her laptop by putting a 32bit operating system on her system, and she is so wrong!, she thinks that there is a lot of difference from 32 bit to 64 bit, her computer only has 3 gigs of ram and its faster than vista 64 bit, I am frustrated because after all the hardwork of putting windows 7, she now wants me to put vista 64bit back, she says "my processors is 64bit! put vista back!", but my laptop, my desktop and her laptop are 64bit capable but are running 32 bit, can anyone explain to her that there isnt a major difference between 32bit and 64bit! plz! she wants to go back to the buggy vista and thats a huge mistake!, , she thinks that her laptop is worthless just becuase it is running on 32bit... help!!!!!

A:I put windows 7 on my sister laptop, she hates it.


even though you are right I think she has made up her mind and it is her computer. why not just put 64bit win 7 on?


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Logfile of HijackThis v1.99.1
Scan saved at 10:08:54 PM, on 7/8/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Dell\Support\Alert\bin\DAMon.exe
C:\Program Files\Java\jre1.5.0_01\bin\jusched.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\AWS\WeatherBug\Weather.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\Program Files\NavNT\defwatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft Money\System\urlmap.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com
R1 - HKCU\Software\Microsoft\Internet E... Read more

A:Review another Logfile....for Sister in Law's Laptop! Please, and thank you!

Add remove programs remove Lime shop


O4 - HKCU\..\Run: [Weather] C:\Program Files\AWS\WeatherBug\Weather.exe 1

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I recently got my computer back from letting my little sister borrow it, and i want to make sure there isn't any viruses in it. IT seems like it runs slower than normal sometimes. I found some adware after running a scan with Malwarebytes, but  not much else with any other scan. My laptop is running Windows 10 64-bit. Please let me know of any possible scans or logs that you will need. Here's thew log for Malwarebytes:
Malwarebytes Anti-Malware
Scan Date: 6/20/2016
Scan Time: 5:28 PM
Administrator: Yes
Malware Database: v2016.06.20.07
Rootkit Database: v2016.05.27.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled
OS: Windows 10
CPU: x64
File System: NTFS
User: Julian
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 317634
Time Elapsed: 23 min, 9 sec
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled
Processes: 0
(No malicious items detected)
Modules: 0
(No malicious items detected)
Registry Keys: 0
(No malicious items detected)
Registry Values: 0
(No malicious items detected)
Registry Data: 0
(No malicious items detected)
Folders: 0
(No malicious items detected)
Files: 1
Adware.ClickShell, C:\Users\Julian\AppData\Local\Temp\JXfmopDp.exe.part, Quarantined, [52e5fa05bfda9c9af57fee9451b0dc24],
Physical Sectors: 0
(No malicious items detected)

A:Checking my laptop for any viruses after i let my sister borrow it.

to BleepingComputer.Hi there,my name is Jo and I will help you with your computer problems.Please follow these guidelines:Read and follow the instructions in the sequence they are posted.print or copy & save instructions.back up all your private data / music / important files on another (external) drive before using our tools.Do not install / uninstall any applications, unless otherwise instructed.Use only that tools you have been instructed to use.Copy and Paste the log files inside your post, unless otherwise instructed.Ask for clarification, if you have any questions. Stay with this topic til you get the all clean post.My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.*** Download Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.Vista / Windows 7/8 users right-click and select Run As Administrator.A Notepad document should open automatically called checkup.txt; please post the contents of that document.*** Please download Malwarebytes Anti-Rootkit and save it to your desktop.Be sure to print out and follow the instructions provided on that same page.Caution: This is a beta version so please be sure to read the disclaimer and back up all your data before using.Double click on downloaded file. OK self extracting prompt.MBAR will start. Click in the introduction screen "next"... Read more

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My little sister (age 10) has been complaining for me to fix her laptop to our Mom, who is in turn pressuring me to fix it, thinking for whatever reason that I know anything about virus removal. Being that I'm only Fifteen, I don't know much about it, because I've always been cautious enough to not get one on my PC. But anyways, here is the report I pulled up on the threats.

C:\Program Files\ESET\nod32fix.reg Win32/HackAV.G application
C:\Users\crescent\AppData\Local\Mozilla\Firefox\Profiles\qtr4hhdl.default\Cache\0\B9\9080Ad01 JS/Kryptik.DU trojan
C:\Users\crescent\AppData\Local\Mozilla\Firefox\Profiles\qtr4hhdl.default\Cache\D\9E\13201d01 JS/Kryptik.DU trojan
C:\Users\crescent\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\22\42d6ad16-7ef0e7bf Java/TrojanDownloader.OpenStream.NCA trojan
C:\Users\crescent\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\48\35d60d30-69e06deb Java/TrojanDownloader.OpenStream.NCA trojan

I have no idea what she got it from, she is always finding some new idioticly risky thing to do with her stuff. Help would be much appreciated.

A:Need help cleaning up sister's laptop, It's a trojan of some sort

Hello Wooden Judas,

If you still need assistance, please follow the instructions in our pre-posting topic New Instructions - Read This Before Posting for Malware Removal Help and post the requested logs in your next reply.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Once I have those logs, we can get started.

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Hello again,My sister's laptop got infected when she was on youtube on Friday. By accident she click on the VAM2010 pop up to click out which had make it worse with more pop ups. She couldn't use Malwarebytes cuz it wouldn't let her open it. Today I put her laptop on safemode to see if it'll let us go onto Malwarebytes but it still doesn't work and the popups still appears. I need BC assistance removing the virus/malware/spyware. Thank you for the help.

A:My sister's laptop infected with Vista AntiMalware 2010

Before using MBAM download rkill from hereOnce it is downloaded, double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself Now try to run MBAM

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my sister logged on to my laptop using her outlook email account and now she is listed as the admin and all my files are under her account how can I change her from admin and get her out of my account but still let her use my laptop and not lose any info?

A:sister logged on to my laptop using her outlook email account

Originally Posted by Aylin17

my sister logged on to my laptop using her outlook email account and now she is listed as the admin and all my files are under her account how can I change her from admin and get her out of my account but still let her use my laptop and not lose any info?

Microsoft make it (too) easy to accidentally switch from a local account to a Microsoft account, though usually it's your own account that gets switched to. This Tutorial tells you how to switch back.
Local Account - Switch to in Windows 10

Once you've switched back your sister won't have a log in on your PC. If you want to let your sister log in in the future, you could create a second account for her. You can even set it up as a Microsoft account. You could also make sure it's a standard account, not an admin. There's a Tutorial for that too.
User Account - Add in Windows 10

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Hi,Antivir keeps reporting that it found 2 trojan horses everytime i reboot my laptop. Deleting it with antivir does not help. I would be pleased if anyone can/wants to help me.Possibly more malware/virus/trojan horses on this laptop.Please help.ThxDDS (Ver_09-03-16.01) - FAT32x86 Run by Evers Kris at 12:18:21,62 on zo 29-03-2009Internet Explorer: 6.0.2800.1106Microsoft Windows XP Home Edition 5.1.2600.1.1252.31.1043.18.446.145 [GMT 2:00]============== Running Processes ===============C:\WINDOWS\system32\svchost -k rpcssC:\WINDOWS\System32\svchost.exe -k netsvcsC:\WINDOWS\System32\svchost.exe -k NetworkServiceC:\WINDOWS\System32\svchost.exe -k LocalServiceC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\AntiVir PersonalEdition Classic\sched.exeC:\Program Files\AntiVir PersonalEdition Classic\avguard.exeC:\WINDOWS\System32\svchosts.exeC:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exeC:\WINDOWS\SOUNDMAN.EXEC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\PROGRA~1\LAUNCH~1\QtZpAcer.EXEC:\Program Files\QuickTime\qttask.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Common Files\{262916F0-031B-1... Read more

A:TR/Spy.Vundo.AF, TR/dldr.agent.13321.3 => on laptop of my sister

Hello kris_e,Download Security Check by screen317 from here or here and save it to your Desktop. Unzip SecurityCheck.zip and a folder named Security Check should appear. Open the Security Check folder and double-click Security Check.bat Follow the onscreen instructions inside of the black box. A Notepad document should open automatically called checkup.txt; please post the contents of that document.Please download Malwarebytes' Anti-Malware from Here or Here Double Click mbam-setup.exe to install the application. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish. If an update is found, it will download and install the latest version. Once the program has loaded, select "Perform Full Scan", then click Scan. The scan may take some time to finish, so please be patient. When the scan is complete, click OK, then Show Results to view the results. Make sure that everything is checked, and click Remove Selected. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note) The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM. Copy and Paste the entire Malwarebytes' Anti-Malware report in your next reply along with a fresh HijackThis log. Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfec... Read more

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I bought a new laptop - HP Compaq Presario, Intel Pentium Processor T4300 (2.1 GHz), 500 GB Hard Drive, 4 GB RAM, nVidia GeForce G 103M with 512 MB DDR2 dedicated graphics memory. After a week, i got the firs blue screen error after which it couldn't boot [i couldn't even get to BIOS).
I was out of the country, so my friend called the service staff who told him to try to run some tests, that time it worked, he got to BIOS, ran the tests, everything was fine and the laptop started up normally. Now, 2 weeks after, I'm getting blue screens continuously, and laptop won't boot. If it boots [and it usually happens when you hit it slightly, though, i don't know if it's a conincidence], windows 7 starts up normally and everything is working fine until the next blue screen shows up, which disables my laptop all over again.

Blue screen looks like this:


Technical information:

STOP: 0x0000000C2 (0x00000099, 0xFE8F40DC, 0x00000000, 0x00000000)
Collecting data for crash dump
Initializing disk for crash dump
Beginning dump of physical memory
Dumping physical memory to disk:100
Physical memory dump complete
Is it a software crash? Can I run Win 7 repair if I manage to boot it and how to do that? Is it my hard disk problem?
What to do? -.-

A:Blue screen BAD_POOL_CALLER; laptop won't boot, a new laptop dying?

If you can get it to work by tapping on the machine, then it doesn't sound like a software problem. It could be a bad system board or memory.

I would call HP again and see about getting service on the hardware.

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I was at my Dad's house where I have faster internet than where I currently live so naturally I do all my large downloads there and then send them to my laptop via flash drive then to my main PC back home, again, via flash drive. This weekend though I was transferring files from my Dad's PC to my laptop when we were in a rush to get going back home so I transferred the rest of the files that I downloaded to my flash drive and decided that I should do the rest of the transfer from the stick to the laptop in the car to get going as soon as we could. I put the laptop into sleep mode after it was done (and I probably shouldn't have done this in hindsight) put it on the backseat upside down, while still in sleep mode. I have done this before my laptop pretty much stays in sleep mode for it's entire life, I do this while travelling too. But here is where the problems start. I get home to transfer my files to my PC (realizing that I left my USB stick in the car which I will get back later in the week via the post) so while searching for my USB stick not realizing that it was in the car now en route back across the country, I hear a strange noise coming from my laptop, it sounds like a regular 2 clicks every few seconds or so. So I do some research not knowing if it was a normal write head noise that I have never noticed before or a dying HDD, people with similar problems (from what I could tell) ended up backing up their drives and getting another new drive. Thi... Read more

A:Is my laptop's HDD dying?

Hey hogpop1. A repeating cyclical sound from an hdd is not normal.
Secondly, I wouldn't put a laptop in sleep mode when it is in transit, I always power down so the heads park normally.
You are able to browse the Web but are not able to download anything?
What OS does your laptop have?
Does the laptop boot up from being off normally without any problems or messages?

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Hey everyone...i've had a Sony Vaio PCG-K415B (one 40GB HD partitioned C & D, 512ram, 3.02 processor) for a few years now & in the last 6 months or so it has been shutting down suddenly more & more frequently, now it does it as soon as the Windows XP screen has gone mostly so as you can imagine it's useless, did get an NTFS error once.
I've tried the following:
1. Bought a cooling pad
2. System restore
3. Defragment
4. Hoover what i thought were the fan inlets from outside
5. then took it apart to get to fans properly & hoovered them well- what a pain in the wotsit to get to them!
6. last night did a system recovery on the C drive
7. this morning did a DFT using Hitatchi image (as my HD is Hitatchi)
now i really don't know which way to turn as it still turns itself off as soon as the XP screen goes...please help, thanks, Roger.

A:laptop dying please help...!

Have you tried a complete format/nuke?

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Hi all, I searched through the forums already and there are a lot of similar questions to mine, but none of them answered my question.

I have an Ei System laptop running
Windows XP Home,
Pentium Celeron 2.6Gz,
Internal 40GB HDD, external 160GB HDD.

I only recently installed the external HDD. Prior to that, my laptop constantly chugged and had loads of problems so I decided to backup the HDD and reboot the system to factory settings. That worked perfectly well until I started installing all my old programs and hardware onto it again, and things started to get strange. After some of the programs and hardware were installed and the system rebooted, my laptop refused to even turn on. That never happened before. I had to take out the battery for a few minutes and replace it. This has stopped happening but problems are worse now.

The second I turn my laptop on, the hard drive LED stays (almost) permanently on. I know it's not a loose connection internally because the LED and HDD still functions normally, but it seems like the HDD is constantly being accessed I'm not sure, but on top of that, when I'm lucky enough to even get past the boot sequence (after an unusually long period of wait and restarts) the computer is unbelievably sluggish; programs freeze, the mouse freezes, it's as if I have driven the CPU to the limit, yet when I check Task Manager, the CPU's usage rarely goes past 30%. When it just can't cope, I'm given the... Read more

A:Laptop seriously dying on me...

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Hi, I have a 4 year old Acer aspire 5750 laptop. There have been a few times when it has strggled to boot up, then done a startup repair and eventually booted up and worked fine. Today that didn't work, then it ran chkdsk. Then it started to load w7 but my user profile couldn't be loaded. It managed to load a new user profile. It will only run a snail's pace. Inserted the Acer recovery disk but nothing happened.

Do you think it is worth trying to get it repaired? Or do you think it is on its way out and should be replaced asap?
Thanks in advance for any advice or suggestions.
I have backed everything up.

A:Laptop dying?

I'd def say fix it. But I know what I'm doing when it comes to fixing them. (No offense)

It might be more time than you're wanting to put into it, but I would say do a reformat and reinstall a fresh copy of windows and it should make it work better.

What does the recovery disk(s) you have say on it (them)?

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So i have an acer aspire E1. Today i tried to start my laptop but it didn't start, the battery light is on. After i tried to start it a few time the blue lights next to the battery light turn on for 0.5 second i can also hear the fan starting. This happens approximately every 10 times i try to start it. I use windows 8. Any help would be greatly appreciated!

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I am a university student with very limited funds and I believe my 3 year old, Acer Aspire 3620 laptop is on it's way out. I am hoping for some suggestions on what to do with it, or if I should just invest in a new one

Here are my problems:
1) It used to happen once or twice a year, but for about a month now, my laptop will make a loud beep, but no error messages or change in functioning.
I heard from a friend that this means I need a new hard drive?
2) Sometimes my computer will shut down with a blue screen, telling me there's a 'memory parity error' in system 'fat 32'?
3) About 60% of the time when I shut it off, a message will pop up just before the screen goes black (so i dont have time to write it down) something like "fatal exception has occurred"
4) The fan is really noisy and warm, which I think means it needs to be cleaned, but not being familiar with computers, I am hesitant to do so. Any tips?

I have been running a disk defragmenter, which stops the beep, but only during that time. Now it says I don't have to run it anymore, and the beeping persists.
I'm not sure what to do, and I'm worried that all my files and work will disappear if it dies suddenly. I don't have an external HD because I'm not sure to invest in one.
Please help!!
Thank you in advance

A:Dying, noisy laptop?!

If you have a CD/DVD burner start saving your files. It may well be just your HD but if you don't have a backup on your files, and it dies, you're really in trouble. It sure wouldn't hurt to clean the system up, and I mean physically. Get a can of air if nothing else and blow the dust out of the fan.
Generally after a three years laptops are notorious for failures of some sort. As to whether you should purchase a new one or not - that's up to you and the budget.
So try cleaning your system out - as best you can, save your files on a Disk, and go here and download, http://www.iobit.com/advancedwindowscareper.html?Str=download
and run it. Your system will eventually let you know what's up. Have you gone into Device Manager to make sure all is well? Jazz

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My laptop (Dell Inspiron 8600) has, as of the past few weeks, begun to act rather strangely. After having the machine on for ~1 hour, the fan begins to blow very loudly while performance near flatlines. Before this happens, the computer can run new-age games on mildly low graphics, while after, even small tasks such as typing notepad are extremely choppy and next to impossible to accomplish.

A few notes:
I'm running Windows XP5.1 (Build 2600) Service Pack 2 with 512mb RAM.
Along with this, initially, I was having a blue screen issue, but after reseating the mem module that was fixed
I've tried everything, defragging weekly, virus cleaning, spyware cleaning, all of the things I'd usually do to tidy up the computer, but none have had any effect.

Heres my logfile:

Logfile of HijackThis v1.99.1
Scan saved at 11:49:01 PM, on 8/27/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\WINDOWS\s... Read more

A:Laptop Performance is Dying

An update.. System Restore is no longer working. The computer restarts and says that the restore cannot be completed

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When I first registered here, it was to thank you for your rogueware removal tutorials that (indirectly) got XP Antispiware off my computer. Now, I think my mother's Vista Home Premium? laptop is going to eat it soon.

-Beginning several months ago, the fans started rumbling and clattering. We agreed they might be full of dust, but she never got around to checking.

-Yesterday it started going really slow, and actually froze, neccesitating a restart of Explorer, while trying to do something that's usually pretty innocuous as far as resource requirements go. She had a lot of things open, but she usually does. Task manager said CPU usage was hovering around 45-75% at that point.

-Last night it gave her a STOP error (BSOD) that disappeared before she could tell me what it said.

-Also last night, she ran MBAM in safe mode and it came up completely clean.

-This morning, she tried to boot in safe mode, but it booted in normal mode and then rebooted itself.

-When it rebooted, it ran a check-disk and said it was fixing corrupted files. But when it got to the end and made the report, it listed 0 of the first thing, 0 of the second thing, and 4 of the third thing (she doesn't remember what they were).

-Once or twice after reaching the desktop, it tried to reboot itself but instead went to a BSOD which said it was doing a "physical dump".

-She also tried once more to run it in safe mode. It said it was loading the drivers and such, then it froze when it... Read more

A:My mother's laptop might be dying... help!

then it froze when it got to CDC somethingWas it rather crcdisk.sys?If so, it may indicate hard drive issue.Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/index.php?showtopic=28744&hl=hard+drive+diagnostic)Make sure, you select tool, which is appropriate for the brand of your hard drive.Depending on the program, it'll create bootable floppy, or bootable CD.If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), to make the CD bootable.For Toshiba hard drives, see here: http://sdd.toshiba.com/main.aspx?Path=ServicesSupport/FujitsuDrivesUSandCanada/SoftwareUtilities#diagnosticNote : If you do not know how to set your computer to boot from CD follow the steps HERE

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Hello all,

I have a Samsung Q430 laptop with a core i5-460M processor. It keeps dying on me. Not consistently, or with any discernible pattern. The screen just turns black and it shuts down. When I turn it back on I don't get any sort of message, it just restarts as normal. When I go to the reliability monitor, there is no record of an improper shutdown. This is incredible frustrating, as the computer runs great and is plenty fast for me despite being four years old. Does anybody have thoughts on what the issue could be? Last night I did a clean re-install of Windows 7, but the problem is still there. I keep everything up to date.

Thanks for any advice! David

A:Laptop keeps dying - no record of it.

Sounds like a heat problem to me. Try installing SpeedFan and monitor the temps.

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I've reloaded Windows (7, Ultimate, 32-bit) on my Gateway NV73 laptop at least 6 times over the past 2 years that I have owned the laptop because the blasted thing keeps dying. I have had MSFT Security Essentials, SuperAntiSpyWare, MalWareBytes and, now, BitDefender installed at various times.

As of my last "clean" reload of Win7 (two weeks ago) I also installed Secunia PSI and Ninite to make sure every piece of software had the latest patch.

And yet, again, my laptop is beginning to run slow as molasses, to not fully boot up (gets stuck on the "Windows 7 Ultimate" screen without proceeding to the "enter your password" screen), and now I see - thanks to Paragon's Backup & Recovery 2011 - that I have a hidden drive with 12GB of who-knows-what on it. It is labeled as PQSERVICE and says "12 GB NTFS". I Googled PQSERVICE and got a preliminary understanding of what it might be, but I couldn't find any reference that could explain why it's so friggin huge.

I also have an "E:" drive that is labeled: "SYSTEM RESERVED (E:) 101.9 MB NTFS".

I realize this whole post is vague, but I honestly don't know what details could be relevent or helpful.



A:Win7 Ult 32-bit Laptop Keeps Dying

Hello FreeThinkerTX and Welcome to TSF,

System reserved disk: Keeps data of your boot record. In other words, keeps track of where your Operating system is, so that Windows can boot it.

PQSERVICE: Contains system restore data. If your computer fails in any way, you can use the manufacturer reset to restore the system to the system default (the state it was in when you first bought it)

There can be alot of reasons as to why Windows is not booting. Even though it comes back after reinstallations, it could still be something you've installed that messed it up. So if it happens again;
Can you boot into safemode? (Press F8 during startup)

Also it might be a good idea to run a memory test and harddrive test. Memory test can be found here along with instructions. As for a harddrive test, what harddrive are you using? Your PC spec's doesn't list manufacturer, and their website doesn't list what drives they use.

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Every time I try to put my laptop in Hibernate after Logging Off, it shuts off (I hear the click, like I had been holding the button down for 5 sec.).

Possibly related, my touch pad doesn't seem to be working properly. I can move the mouse and right click but it seems like the left mouse button is being held down.

Thanks in advance, SawronZXZ~

A:Solved: Laptop Keeps Dying On Me.

Alright, it seems to have stopped. Odd.

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times are hard all the programs are dying and a can barely load up windows media player.

slow isnt the word.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 00:16:32, on 26/09/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0013)
Boot mode: Normal

Running processes:
C:\Program Files\WIDCOMM\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\BT Home Hub\Wireless Configuration\WirelessDaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ntlworld.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Int... Read more

A:HELP!! My HP Pavilion Laptop is dying

anyone ?

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Hi all So about 2 weeks ago I bought a brand new hp ac659tx laptop. It operates under windows 10 and has an Intel core i7 processor. The problem is every time I use it and the battery reaches 50% or sometimes even 60% it immediately shuts down and I cannot turn it back on without pluging the charger in. When I do turn it back it sais it is only 3% charged!! any ideas what I should do? Should I return it and have it checked cause as I said its new and shouldn't be doing this. Has anyone else had this problem? What can u do to fix this ? thanks in advance to anyone who replies

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Hi My Hp dv6 1315sa laptop working fine till a few days ago when it froze when playing frontlines fuel of war game, happened again with RA3 uprising and eroupean escalation. It doesnt reboot - just shuts down , then won't restart untill I remove that battery and power lead for a min or two. I tried checking the event viewer to lock down the problem - that wont snap in the mmc. Drivers are up to date, fans working, getting no error message but this is getting annoying, got me totaly stumped any help on this would be appreciated. Also sometimes the laptop shuts down for no reason with usual removing power supllies before it starts again. Hopefully someone can tell me how to make this thing at least half usefull for a few months more - then I'm definatly getting a desktop!!.

specs are Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Turion(tm) X2 Dual-Core Mobile RM-74, x64 Family 17 Model 3 Stepping 1
Processor Count: 2
RAM: 3069 Mb
Graphics Card: ATI Mobility Radeon HD 4530 Series, 512 Mb
Hard Drives: C: Total - 274252 MB, Free - 23269 MB; D: Total - 10981 MB, Free - 1793 MB; F: Total - 410058 MB, Free - 251701 MB; G: Total - 66878 MB, Free - 40242 MB;
Motherboard: Quanta, 3060
Antivirus: Norton Internet Security, Updated and Enabled


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windows running unusually slow, typing becoming extremely hard due to stuttering, obvious problem. ran hijack this, two problems occured:

1. write access was denied to hosts file.
2. Unknown error occured but scan continued.

here is the hijack this log. any help much appreciated thnx

Logfile of HijackThis v1.99.1
Scan saved at 23:37:49, on 02/01/2008
Platform: Unknown Windows (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16575)

Running processes:
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\sony\ISB Utility\ISBMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\IEUser.exe
C:\Program Files\Internet Explorer\iexplore.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.club-vaio.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explor... Read more

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I bought this IBM ThinkPad T21 off this guy who lives near me for a couple hundred bucks. I may of possibly gotten ripped off for it, but at the time I sort of needed it so I didn't mind paying it.

Anyway, I know the laptop is pretty old. But recently it has been doing something slightly strange. Whenever I boot up Win XP with it, the boot screens loading bar will pause for a minute, then kick back in, do another pause, then load right up. I don't have a total problem with it, but I worry that this could be a sign for something serious. The specs of the system are:

Intel Pentium 3 796MHz
256MB Ram
30gig HD
Windows XP SP2
S3 Graphics Inc. SavageIX

Also I know the system isn't exactly built to run XP, but I did cut down alot of it's graphics to boost performance.

A:Old laptop possibly dying out?

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For about a week now, my laptop has been unable to boot into Windows 7. My attempts to repair and reinstall Windows weren't a success either. Problems began when I turned the laptop on one afternoon and went into my bedroom for a while. About 30 minutes later, I came out, and the laptop hadn't even finished booting yet - Windows was still on the same "Starting Windows" screen. This definitely wasn't normal, since my laptop never look longer than two minutes to boot up.

So I let it sit for a few more minutes, and then decided to hold the power button down for a force shut down. I try to boot up the laptop again, and the "Starting Windows" screen didn't even show up. Instead, text appeared at the top left of the screen ("Disk read error - press ctrl-alt-del to restart"). So I put the Windows 7 installation CD into the CD drive, and rebooted to attempt a system repair.

Even with the CD, Windows was slow with booting and loading. It took about an hour to reach the installation window, and I couldn't even get into system repair.
So yeah, any process I do related to repairing Windows is VERY slow.

The next thing I did was install Linux Mint on one of my USB drives. I booted that up and it worked absolutely fine. I also managed to get into the C:/ drive and salvage an updated copy of all valuable the data I needed. After backing up, I tried reinstalling Windows completely, and it didn't succeed again.

This lead to me th... Read more

A:Solved: Is my laptop's HDD dying?

You can either run the laptop manufacturer's diagnostics or the HDD mfr's diags to determine whether your drive is defective.

With regard to backward compatibility, it would seem that the answer is yes. Here's a thread you can check out: http://www.tomshardware.com/forum/271766-32-sata-backwards-compatible-sata.

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Hi. Not too long ago I posted about my laptop screen and how it was dying. If you didn't read it, I'll explain it again.

A long time ago, a strip of pixels on my laptop screen half died. There was colour in them, but the colour was lighter than what should have been displayed. I left it and thought not much of it. A week or two later, around 15% of the total screen "died". It stopped showing what it was meant to be showing, and instead it either displayed just a big black bunch of pixels, or strands of colourful pixels. I was annoyed at this. A few days later another 15% of the screen died on me. Right next to the other lot that died (all on the left side of the screen). It did the same - stayed black, however it occasionally flickered on startup, then died again. Yesterday another bunch of pixels went, making half the screen 'damaged'.

Now, the first part that went always shows coloured lines from the top of the screen to the bottom. The colours and amount change. The second part was half wanting to work yesterday. It was showing distorted parts of my desktop and if I moved a window it would also move on the distorted part. The third part just flickers from grey to black constantly.

I plugged my dads computer screen into my laptop and I can view the desktop perfectly without implications on it, so it's not the motherboard or some video card thing (not the best at computers here). I concluded that the (laptop) screen itself isn't dod... Read more

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Hi, first post here so sorry to get straigh into a problem.

I have an Acer Aspire 5536laptop that I've had for about 8 months. All was ggood to start with, running Windows Vista. When I bought the laptop though it came with a free upgrade to Win 7 when it got releases. So when the disc turned up I upgraded. Again all seemed fine, although it didn't seem to improve the overall speed which I thought 7 might a bit.

At around Christmas my Wife installed an update for Simms 3, which didn't seem to install properly and crashed the game. We uninstalled it and thought everything was ok. However, I'm pretty sure that since that point thins have been getting slower and slower. Particularly when first logging in, it takes an age for the first programme to launch.

Also Internet browsing seems to be getting very slow, particularly after a little while of use. And also the wife has completely uninstalled Simms 3 as it became unplayable it was so slow.

I have Norton 360 which isn't identifying any virus issues. I have also tried system restore several times but it will not work. I get an error saying system restore was unable to complete, blaming the anti virus, but it still doesn't work even when I completely disable Norton.

Does anyone have any ideas or suggestions on where to start in trying to work out what is wrong.

Many thanks.

A:Anyone help, feels like my laptop is slowly dying

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My laptop screen was just fine when I shut it down and when I powered it up the next day there were black lines running across a top section of the screen. My laptop wasn't dropped or near anything magnetized so I'm not sure what caused it. Is there anyway to fix the display? There are never updates for my drivers when I check (I have an ASUS notebook). I assume the drivers have nothing to do with the problem. I also don't have a spare monitor to hook up to my laptop. I could take it to the Geek Squad at Best Buy but I have no warranty and don't trust them anyway. Is there any other way to fix this or do I have to live with it?

Note: The vertical lines don't show up in screen shots. Most lines are black, others are light turquiose. I tried bending the corners of the screen as suggested on other technical websites. Doesn't make any difference in the appearance.

A:Laptop screen dying or fixable?

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I seem to have unleashed a beast on my machine. Windows isn't functioning properly, my desktop cannot be changed to anything but black, I am now getting pop-ups, Windows Installer won't operate, all of my software seems to have lost it's license key because I can't get the FlexNet Service to start because of my windows issues. This is a work computer - but I am on the road for the next two weeks. Please help!!!!!

Windows XP SP2
IBM ThinkPad T43p

Here is my hijack this log.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 8:45:54 AM, on 1/12/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)
Boot mode: Normal

Running processes:
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\SafeNet Sentinel\Sentinel Protection Server\WinNT\spnsrvnt.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Mozilla Firefox\... Read more

A:My Important Graphics Laptop is dying - HELP!!!!!

I forgot to mention that originally, I had about 500 processes - about 450 of them were either drwtsn32.dll or dwwin.dll. I managed to get a cmd prompt running and deleted the files which allowed my computer to work enough that I could get online and post this info, etc. It has also blue-screened quite a few times.

Thanks again.

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Hi guys,

I have a HP TC4400 Tablet laptop that is dying because of (I think) viruses.

I first noticed a problem with google searches being hijacked and redirected to other sites, usually search sites or sketchy looking shopping sites. I read up on this online and found that the problem seems to be fairly common. Anyways, I tried running AVG, Symantec, MalwareBytes, Spybot SD, and none of them could find the hijack virus on my computer (though they found plenty of other stuff). I then tried out StopZilla, and it at least detected the hijacker, so I bought StopZilla and ran it (they make you buy the full version to remove threats- the freeware just detects threats) and StopZilla froze at 97% of threats removed. I don't know why or how. Anyways, my google searches are still being hijacked. Also, I often get messages from Symantec saying that it has found a trojan. The message goes "Action taken: Clean Succeeded, Access allowed."

Furthermore, my computer is now slowing to a crawl. It takes literally 10-15 minutes to boot up, it is constantly indexing, and programs crash all the time (especially Word, Adobe Reader, and Mozilla/IE). Also, every time I boot up I get a message or two like this:

AXWIN Frame Window: svchost.exe-Application Error
The Instruction at "0x027ef7a0" referenced memory at "0x027ef7a0". The memory could not be "written". Click on OK to terminate the program. Click on Cancel to debug.

If I click on OK, the mess... Read more

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Hows it going? recently my computer started doing a whole bunch of things it has never done before and i think it all started with a program called outerinfo that appeared on my computer at the same time all this started happening. trend micro pc cillin internet security 14 came with my computer and is showing me about 10 infected files on my computer with various trojans. ive tried to manually delete and it says the file is in use or write protected. next 2 new icons appeared in my system tray that i do not trust. one is a red circle with an x in it. it says it is windows antivirus and i should download some spyware even though i already have it and i just downloaded AVG antispyware yesterday. the other icon is a yellow triangle with an exclamation point in it. when you hover the mouse over it, it says "your computer is infected"
i have a combofix and a hijackthis log. any help is very much appreciated. thank you.

Combo Fix Log
ComboFix 08-01-23.1C - Bob G 2008-01-25 21:23:24.1 - NTFSx86
Running from: C:\Documents and Settings\Bob G\Desktop\ComboFix.exe


((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))

C:\DOCUME~1\BOBG~1\APPLIC~1\macromedia\Flash Player\macromedia.com\support\flashplayer\sys\#www.broadcaster.com\settings.sol
C:\Documents and Settings\Bob G\Application Data\macromedia\Flash Player\#SharedObjects\5W7GUH3M\www.broadcast... Read more

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I got so confused searching for a solution I decided to ask for specific detailed answer. My 80 year old brain doesn't help especially since I am not a techie, just to poor to pay to have it done!!!
I am getting notices that my 8 year old Win 7 laptop 80 GB HDD has a problem, but it still works and I haven't used it since the notices appeared.
I purchased another 80 GB HDD.
How do I clone the existing HDD to my external HDD, install the new HDD and transfer the clone to the new HDD and have it boot with all the existing programs and files working as before.
I appreciate someone's help.

A:Need to replace dying hard drive in laptop.

You could try a clone. Or you could try an imaging procedure.

Either can work or fail.

I'd say the best tool for the job is Macrium Reflect Free Edition. It will clone or image. It's free.

Windows 7 has a built-in imaging capability, but it can be confusing if you are unfamiliar with it.

With Macrium Reflect, the general procedure would be:

Install Macrium.

Use it to make an image file. Save the image file on the external disc.

Make a "recovery" CD with Macrium.

Install your new hard drive.

Boot from the recovery CD and navigate to the image file you made.

"Restore" that image file to the new hard drive.

That's the basic procedure, but it's not foolproof. Neither is cloning.

Are you ready, willing, and able to reinstall Windows and all of your applications if cloning and imaging fail?

Have you backed up your personal data, bookmarks, and email to the external hard drive? That would probably be my first concern as the old hard drive may expire in 2 minutes for all we know.

Can you give the exact message you are getting about a bad hard drive? What is giving you this message?

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Hey everyone, I am facing some problems with my Lenovo Thinkpad T410. The screen acted as seen in the attached photo. I disassembled the laptop following the service manual, took out the LCD screen out of the cover, connected the screen again and it was acting the same, but system etc. started normally. I ordered a new screen on eBay and put aside the disassembled laptop waiting for the part to arrive. When it arrived, I connected the old screen just to check if the computer itself is still fine and there's where problems have begun. When I start the laptop, the cooling fan runs for a few seconds, then stops for 10s and starts to run again at high rpm. The screen doesn't work. The same is for the new screen. External screen connected via VGA doesn't find the signal.What's wrong, what to do? 

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I am using a ribbon cable with a pcmcia card that connects to my working laptop on one end and a connector on the other end that connects to my failing hard drive. When I view the contents of the failing hard drive, I see the folders, but cannot access the files that the folders contain. How can I obtain access to them and transfer them to my good hard drive/laptop?

A:Cannot transfer files from a dying laptop hard drive

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A Compaq Presario 900 laptop running XP home froze and rebooted.

Error message was something similar to "Boot disk error occurred" Press Ctrl+ALT+Del to restart. Upon reboot the same message.

After googling found a link to diagnostics at the Hitachi website and ran them
message received was "smart test failure- send drive to vendor"

Friend then found the recovery CD so placed that in and ran the recovery
which took me to the C: prompt. Ran CHKDSK /R (it took about 24 hrs) moving 1% every 15 minutes.

This morning had the C prompt again, Removed the CD and rebooted.
Something about a TRAP error 6 showed on the screen as well as some Eax type things. Rebooted again, TRAP error 8 with "double fault" with more gibberish on screen.

Found a reference to "Extracting data from a dead laptop with a laptop hard drive adapter" and about to pursue that avenue but don't know how fruitful it will be. IF the desktop HD sees the laptop HD - just copy the files over, right? And if the desktop HD DOES NOT see the laptop HD then ???

What I'd like to do is recover certain files from the dead drive by any means possible (starting with the least expensive and easiest and progressing accordingly).

I'd greatly appreciate any further suggestions.
If all else fails any recommendations on data recovery software or firms would be great (I have spinrite and it says the drive is in bad shape and that the recovery option may take over 40 hours... Read more

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