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Laptop: Usb, Keyboard, Touchpad not functioning

Q: Laptop: Usb, Keyboard, Touchpad not functioning

This is for an Aspire 5100.

The computer logs on fine, but the user is unable to log in since none of the keys respond. The computer won't soft reset, and the mouse won't work either.At best , sometimes Fn+F6 allows for the screen to be shut off.

Any help? There is alot of school work on this particular machine.

RELEVANCY SCORE 200
Preferred Solution: Laptop: Usb, Keyboard, Touchpad not functioning

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A: Laptop: Usb, Keyboard, Touchpad not functioning

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RELEVANCY SCORE 68.4

Hi all. I have already posted this once here. The topic had quite a few views and not a single reply. I'm giving this another try, as the problem persists and is not getting any better.

The keyboard on my Aurora m9700 is having some strange issues. I cannot figure if it is software or hardware related, either. At random intervals, the keyboard will cease function. But when I go into standby, then come out of standby the problem seems to be magically fixed! In fact, the problem just happened right after I finished typing the last sentence. I checked event manager, nothing changed. I had to go into standby and come out of it...

So please, is there anyone on here that can help me out? I have reformatted the computer since this started happening and nothing has changed, so I do not know what could possibly be causing this!
 

A:Weird keyboard laptop issue. Keyboard randomly stops functioning until I standby.

Just going to keep bumping this until I get a reply, or bet banned. Every thread has some form of reply...maybe I smell or something?
 

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RELEVANCY SCORE 65.2

the keyboard on my laptop isn't inputing anything. i just did a reformat, turned it on for the second time, plugged in a travel mouse, and now the keyboard won't work. i went into control panel and device manager and it said the keyboard is functioning properly. help!
 

A:laptop keyboard not functioning

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RELEVANCY SCORE 65.2

Hi

Sometimes my laptop keyboard will simply stop functioning or have extreme lag. But it's different than the lag we are accustomed too. It's more of a one key takes about 10 minutes to appear and even if i continually press key's, it would not show all the keys pressed, only the first or maybe second one.

There appears to be no apparent pattern to this. It happens with or without battery power attached. It happens in the middle of anything. So, I really am doubtful it's connected to a specific issue or something.

I'm on an Acer TravelMate 2420, about 2 weeks old.
 

A:Laptop Keyboard not functioning (sometimes)

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RELEVANCY SCORE 65.2

Hello

ive seen a laptop its keyboard isnt functioning properly by this i mean
when you click the letters they dont type it seems to like you click this key and it will try open or close the program or it will preform a tab function when you click the "D" key, i started the laptop in safe mode and it seemed to have worked fine for about 20 mins then it began to do the same thing

any ideas?

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RELEVANCY SCORE 65.2

Hi  I am hoping that someone can help me my HP Pavilion g6 2000 is not functioning as it should  1/ The keyboard is not working at all no letters or numbers nothing.  2/It also has no track pad not working at all.  3/I have no internet connection ( wireless )  I have tried a factory reset nothing nothing still the same as it was before .  I would really appreciate any help to get and have my notebook back to its normal working order.  I will now await any help at all fingers crossed .

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RELEVANCY SCORE 64.4

I did a clean install of Win 7 ultimate English version after formatting my wife's. Dell inspiron 6000 which had Japanese xp home version on it. I formatted both the oem partition and the c drive before installing win 7. After install the keyboard to the right of keys y. H. And b. Will not type properly. I get numbers in place of what should be the j k u I n m l o and p keys. Ideas? Fixes? I installed Japanese display language and that did not work. Installed jp and en keyboards and that did not work either. All windows updAtes completed as well. Help!

A:Laptop keyboard not functioning after install

I should add it's 32 bit Windows 7

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RELEVANCY SCORE 64.4

My emachines laptop keyboard not functioning properly after i disconnect my USB keyboard and never used .
please any idea whats going on on my laptop
 

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RELEVANCY SCORE 63.6

Hi,
We have Windows 7 64 bit with an Acer older laptop.
We are not sure what we did but our keyboard has changed in that we cannot use Ctrl + Cto copy or Ctrl + V for paste and other functions. Also our mouse pad does not work anymore. We are using an external USB keyboard and it works fine with a USD wireless mouse and sometimes a USB wired mouse which work fine.
My question is what can we do to restore our laptop keyboard?
We do not have or original Windows 7 CD anymore.
We have tried to fix the mouse driver but I think I made it worse.
We have tried to update the HID keyboard device but Windows says it is up-to-date.
Same with PS/2 keyboard device.
Same with the mouse- up-to-date.
Could we hit some key combination that changed the keyboard settings?
We have looked in the Acer PDF but see not solutions.
Thanks,
Chip MX (we are living in Mexico)

A:Acer laptop keyboard not functioning properly

What`s the problem, exactly ?

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RELEVANCY SCORE 63.2

I've had this strange problem since couple of weeks. Some days certain alphabet keys stop functioning properly, I have to hit it hard to get them to work while after a while of hard hitting keys, it starts functioning properly & I've seen this happening to Space Bar too. Currently, I've issue with Space Bar alone. I've to hard hit space bar or hit it multiple times to get it functioning.

At times I've noted the prob shifts to other some other key the next day or it doesn't have any prob at all. Its been all strange

I would like to know what might be the reason for this odd behavior ? Do u think laptop getting hot might be a reason for that or working for longer hours ? I've Laptop Cooler always on, never turn it off.

I'm using Dell Vostro 1015. Its more than 2yrs old now, never had to take it to any computer shop for repairs or maintenance so far. Never formatted or restored or reloaded OS either.

The only probs I'd so far are with mouse. I've changed 2 mouses already, I prefer using external mouse piece.

A:Laptop keyboard certain keys not functioning properly at times

  
Quote: Originally Posted by goodlad


I've had this strange problem since couple of weeks. Some days certain alphabet keys stop functioning properly, I have to hit it hard to get them to work while after a while of hard hitting keys, it starts functioning properly & I've seen this happening to Space Bar too. Currently, I've issue with Space Bar alone. I've to hard hit space bar or hit it multiple times to get it functioning.

At times I've noted the prob shifts to other some other key the next day or it doesn't have any prob at all. Its been all strange

I would like to know what might be the reason for this odd behavior ? Do u think laptop getting hot might be a reason for that or working for longer hours ? I've Laptop Cooler always on, never turn it off.

I'm using Dell Vostro 1015. Its more than 2yrs old now, never had to take it to any computer shop for repairs or maintenance so far. Never formatted or restored or reloaded OS either.

The only probs I'd so far are with mouse. I've changed 2 mouses already, I prefer using external mouse piece.


Hi goodlad,

You should try an external keyboard with the system. If external keyboard works fine then you should consider replacing the internal keyboard.

As due to usage and time keys stops responding. However if the similar issue occurs with the external keyboard then it might be a software related issue.

Please check the same and let us know if you require further a... Read more

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RELEVANCY SCORE 58.8

Hi,

On my laptop when it is turned on XP boots up to the login screen.
But the touchpad and keyboard don't respond to any commands.
I can't get into the Bios because the keyboard doesn't work. Even a mouse
connected via the usb won't work.
Caps lock doesn't eluminate once pressed either?
Does it sound terminal?
 

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RELEVANCY SCORE 58.8

I have a Dell Inspiron 9300 that has a vertical and horizontal scrolling option on the touch pad. It worked fine when I got the laptop but now the scrolling doesn't work. The touchpad works, just won't scroll. I must have accidentally changed the settings or something. I've read other postings and tried to go through the control panel but there is no option for a touchpad in my control panel and I can't find anything under mouse properties that I can change to fix this. Also, my keyboard now jumps all over the place. In the middle of typing my cursor jumps to another sentence and starts putting in my letters, how is that happening? That just started, it wasn't doing that before. I've looked through downloads thinking I needed a new driver but you can't tell what is what so who knows what to download! If anyone could help me, please email me at [email protected] as I can't always find this forum. Thanks for your help!
 

A:Laptop Touchpad and keyboard

I LOVE CSI....except NY.

I have an HP laptop with scroll on the touchpad.

When I go to "Mouse" in Control Panel I see Touchpad functions and an "ALPS" logo. I assume that is because of the touchpad software installed. Perhaps you have somehow uninstalled or corrupted your Touchpad software???

As far as the cursor jumping goes...I also had that problem. It was caused by the BASE of my THUMBS touching the touchpad while I typed. I'm more careful about that now, AND I turned DOWN the sensitivity of the Pad. Hope this helps.
 

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RELEVANCY SCORE 58

Hi, I'm using a HP EliteBook. And recently I've been using this docking station to insert a monitor and a different keyboard to it. That worked fine until I then had to take my laptop with me and ejected it from the docking station in a hurry (while it was turned off). And now my laptop does not respond at all to neither the keyboard nor the touchpad. My wireless mouse works, so I used the screen keyboard to unlock the PC. And the question is then; how am I supposed to fix this?

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RELEVANCY SCORE 58

Hi,
I bought my Acer laptop (aspire 5610z) used a couple months back. It's always been a good laptop, except that the mouse pad keys were "loose" and wobbly. A couple days ago, I decded to fix both keys. I took the screen, top cover/palm rest, and keyboard out. Nothing too major. I succeeded in fixing the keys,and they both work like new. (a plastic piece broke off each of them so I superglued them back together.) I put everything back together, powered it on, and realized that the touchpad didn't work. Like anyone would do, I took it back apart, and realized that the ribbon cable running from the touchpad to the motherboard was out of its housing, so I plugged it back in. It still wouldnt work, so I stopped for the night. The next day, I was tinkering with it, and somehow the keyboard stopped working too. I get mad at this point. Its not like I broke anything all the times I opened the laptop up. Frustrated, I stopped for the day. Sunday night, I try to fix it again, and to my suprise and luck, the keyboard and touchpad worked again. I was happy, and started using the laptop. I didn't use for more than 20min, when guess what, the keyboard, touchpad, and the volume/play buttons on the side all stopped working, again. (I unplugged that volume/play ribbon cable, also.)The keyboard will work in screens like where it says "windows error recovery, start in safe mode, command prompt, normal." It just won't work in regular windows.

Right a... Read more

A:Laptop touchpad and keyboard problems

Zif cables

You need to be really careful when taking apart a notebook..the ZIF cables (Zero Insertion Force) sometimes called Flex Cables are extermely fragile...the connector on the motherboard has little slides that you pull out, then remove the ZIF connector, the cable will go in/out with "Zero Force" To install make sure the slide is OUT, then put the ZIF cable in and you push the slide back in...cable connected. If you just pull these cables out and try to force them back in you will shred the ends and the keyboard/touchpad/etc won't work.

if only SOME of the keyboard does not work, like a small area, maybe the 1, 2, q, w, a, keys..that means the ZIF cable is not inserted all the way...reseat the cable and it should work fine..

Many of these cables can be bought for $5 or so on eBay if you need to replace them...I have bought several of them from a guy..I can get his information if you need it.

Scott
 

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RELEVANCY SCORE 58

Hi Everyone:

I have a Toshiba A85 S-107 Satellite laptop. The keyboard and touch pads are acting weirdly, a little too weird to describe here. Basically the keyboard won't work at all and when I try to use it in Word, for example, it doesn't type but random windows open up when I hit keys. The touchpad works OK in that the mouse goes where I want it to but the buttons also do weird things when pressed. Since the problem began the keyboard worked fine once after a restart and it ALWAYS works perfectly in Command Mode. I tried to get it to work in Safe Mode but no good.

I've cleaned a lot of crap out of my drive and did all the usual virus scans and it doesn't help. Someone suggested I reinstall the keyboard driver but I have no idea where to find it and Google searches for it turn up nothing. Any ideas appreciated.
 

A:Laptop Keyboard & Touchpad Problems

Have the same

I Have HP dv9225us when windows boots up i loose keyboard and mouse
Virus ?? Trojan ?? maybe
 

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RELEVANCY SCORE 58

I have a Dell Inspiron 1420 runing with Windows Vista.

My disc drive wasn't reading the disc, so I followed these instructions:
http://support.microsoft.com/kb/314060
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.


I deleted both the upper and lower filters, the restarted my computer. The drive ... Read more

A:Laptop Keyboard and Touchpad won't work :(

Run a system restore -
START | type rstrui - choose restore point prior to registry editing

Regards. . .

jcgriff2

.

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RELEVANCY SCORE 58

Hey guy i have a alienware m17xR4 and ive been searching all day and cant find anyone with this problem. Everyone that has a simular problem it is either their keyboard or their mouse not working but i havent found anyone with both of them not working.

Anyway my keyboard is showing a code 19 (windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged)

And touchpad is saying code 10 (this device cannot start)


Thank you guys for your help, it might be a while before i cand respond to you and try your solutions.

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RELEVANCY SCORE 58

Hi, I'm using a HP EliteBook. And recently I've been using this docking station to insert a monitor and a different keyboard to it. That worked fine until I then had to take my laptop with me and ejected it from the docking station in a hurry (while it was turned off). And now my laptop does not respond at all to neither the keyboard nor the touchpad. My wireless mouse works, so I used the screen keyboard to unlock the PC. And the question is then; how am I supposed to fix this?

Read other answers
RELEVANCY SCORE 58

Yesterday I turned off my laptop, next day when I turned on laptop the keyboard and touchpad wasn't working. When I'm pressing a key about 20 times then sometimes it works as one press. Yesterday everything was working well untill I turned off.I've tested 2 laptop keyboards and still same.I'm looking for any help.

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RELEVANCY SCORE 58

Hi,Last night my keyboard and touchpad stopped working on my laptop and now I'm using the usb mouse and the "On screen keyboard". I have done a system restore but to no avail. I've also taken out the battery (found in another thread) but nothing. In device manager there is an exclamation mark next these:1. Under keyboard. keyboard device filter2. Under mouse and other pointing devices. ELAN PS/2 port smart padDouble clicking both of them gets these properties for each respectively:1. Under keyboard. Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)2. Under ELAN PS/2 port smart pad. This device cannot start. (Code 10)The laptop is an Asus x53sv running win 7 64bitI made a recovery disc (in fact there 5) when I first got it but using that wipes the hard drive C:. I know that for XP there is a repair program which you get to by following the procedure for doing a re-install but you have this option which doesn't wipe the hard drive. I've used it.Does something similar exist for Win 7?Thanks in advance.

A:Laptop touchpad and keyboard not fuctioning

Does the keyboard work at boot? Can you get to safe mode?

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RELEVANCY SCORE 58

I have a Dell Inspiron 1420 runing with Windows Vista.

My disc drive wasn't reading the disc, so I followed these instructions:
http://support.microsoft.com/kb/314060
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.

Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.

Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
I deleted both the upper and lower filters, the restarted my computer. The drive worked like new, except m... Read more

A:Laptop Keyboard and Touchpad won't work >:(

If you need more info on my computer, just ask and tell me where I can find the information and I'll get it. ^^;

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RELEVANCY SCORE 58

Last night while just browsing around sites my keyboard and touchpad simply stopped working (mind you, these are sites I frequent and shouldn't be dangerous), And now I'm stuck using a Usb keyboard/Mouse.

I checked the device manager, and there's a yellow exclamation point next to the keyboard. So I did some basic troubleshooting like disabling/enabling the keyboard, updating, and reinstalling the keyboard drivers. So far, nothing has worked.

However, I have found that my function keys still work correctly. People have suggested using functions like Fn+7 and such, but those have done nothing so far.

And if it helps, I'm using a Toshiba laptop with a synaptics touchpad.

EDIT: I've also checked for viruses by first running a quick scan on Malwarebytes, then a full scan.

A:Laptop touchpad and keyboard not fuctioning

Please post the exact toshiba model #.

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RELEVANCY SCORE 58

Please don't respond unless you totally read and understand my problem.
1. HP Pavillion dv9207us (RP282UA#ABA) [laptop]
2. Windows Vista Home Premium edition
3. Keyboard and touchpad have stopped working, but Bluetooth mouse works.
4. 'Software' keyboard pops up on screen to use with mouse, but NO hardware
keys respond and the touchpad is also dead.
5. When attempting to reinstall [or connect an external keyboard] I received
the following message:
----------------------------------------------------------------
Windows found driver software for your device but encountered an error while
attempting to install it.
Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
This operation requires an interactive window station.
--------------------------------------------------------------
6. The "Keyboards" section of the Device Manager is showing two "Unknown devices" with yellow triangles with exclamation marks and I am unable to locate the keyboard and touchpad drivers using the Recovery Manager.
7. Uninstalling the drivers in Device Manager only starts Step 5 all over
again.
8. I do not have restore point before the problem came about and do not have the Windows Vista Installation disk since the computer was shipped with only the Recovery partition on Drive D:\ which is inaccessable. [See Step 6
regarding Recovery Manager.]
9. THE KEYBOARD DOES WORK AT THE BIOS LEVEL. IT JUST STOPS WORKING WHEN WINDOWS VISTA BOOTS.
10. Problem st... Read more

A:Laptop keyboard & touchpad frozen

are you able to get into safemode and if so, are you having problems there also?

What game did you uninstall and how did you uninstall it?

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RELEVANCY SCORE 58

I have a Dell Inspiron laptop that's about 2 years old. Today my keyboard and touchpad randomly stopped working all together. I managed to restart my computer, but since then, and after restarting it multiple times, both seem to be delayed. Because of this, the keyboard won't pick up most of my typing unless I type at a very slow speed and when I use the touchpad, the mouse is very jerky in its movement.

A:Laptop keyboard and touchpad delayed

Hi, welcome to TSF

go to device manager and uninstall keyboard and touch pad. then restart laptop. it will load driver on restart. check dell site for updated driver.

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RELEVANCY SCORE 57.2

Hello everyone. I have one big problem. I reinstalled my 8.1 pro (legal copy, disk been fully formatted) and it was okay for few hours. Next time im starting the laptop, my keyboard and touchpad doesnt work. I plugged USB mouse and keyboard and it works just fine. I went to device manager and besides Standart PS/2 keyboard and mouse icons there was orange triangle meaning that i have problem with drivers. I searched drivers online, but unsuccsessily.. After few hours of trying to fix it, my Standart PS/2 Keyboard turned into Unknown device and now im completely lost. Adding photo of device manager, i hope someone will help me here.

A:8.1 pro laptop keyboard and touchpad doesnt work

Since we do not know the make and model of your laptop.
Should try the laptop manufacturer's website to see if you can find the drivers for this. Does look like there missing.

What does it tell you when you right click the ones with yellow exclamation points ?

You can right click and select update driver software, either search automatically or browse your computer, select signed driver from the list is shows you.

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RELEVANCY SCORE 57.2

Ever since I've upgraded my dad's laptop to Windows 10, the keyboard and touchpad stop working randomly, and would work only after I restart the computer. (logging off, switch user, standby mode doesn't resolve it.)
There is no pattern to it. Sometimes it would be ok for a few days, sometimes it would happen again after a few hours. I mostly do internet browsing on the laptop.

When the problem occurred:
- The keyboard AND the touchpad would both stop working at the same time.
- USB mouse still works. (I do not have an external keyboard to test)
- The lights on the keys themselves (eg caps lock, wifi) would still remain on if they're activated but cannot be toggled on/off as usual.
- The device manager still showed no problems with the mouse or keyboard.

Things I've tried:
- sfc /scannow
- disabled sticky keys
- used the generic drivers for keyboard and touchpad
- reinstalled the drivers for keyboard and touchpad
- updated to the latest synaptics driver
- made a new synaptics trackpad profile
- disabled touchpad when using the USB mouse

Laptop stats:
HP Pavillion dm1-4002AU
Windows 10 Home 64bit (upgraded from Win7 and then reset to a fresh state)
AMD Radeon HD 6230 Graphics
6GB RAM
Synaptics Driver Version: 19.0.12.95 06Jul15
Synaptics PS/2 Port TouchPad
Lenovo ThinkPad PS/2 keyboard

This is very exasperating. I would appreciate some help in stopping this problem permanently, thanks.

A:Laptop keyboard and touchpad randomly do not work

I am having the same problem. Is there any update on this ??

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RELEVANCY SCORE 57.2

I have a Model 13-a010dx win 10 and the Keyboard and mouse stopped working.  I cna iuse external mouse and keyboard.  I also bought a new keyboard to test out and that does not work. Is it something to do with Tablet feature?  I turn off the "Tablet on" feature and still no luck.  When I turn on PC I have to finger swipe, since no keyboard working, and when it go to PAssword screen the keyboard already comes up for me so it seems like it always things it's in tablet mode or something.    I tried the recovery and load bios defaults and no luck. THanks for any ne help in this matter. DOn 

A:KEyboard/touchpad not working on x360 laptop

Power the notebook on and then immediately tap the Esc key. In startup menu press the F2 key to invoke the PC Hardware Diagnostics menu. Click on component tests and then choose and run the keyboard test. What is the result of the test?

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RELEVANCY SCORE 57.2

A couple days ago, my keyboard and touchpad mouse stopped working. I thought it was a hardware issue and ordered a replacement keyboard. As for the touchpad, I'm just using a wireless mouse. I replaced the keyboard a couple days later with the new one, and when I turned on my laptop, it works again, but when I put my laptop to sleep and wake it up, I hit enter, and then it stops working. I cannot type anything until I restart my computer. I figured it has to do something with the drivers, but I'm not too sure. Here is my computer specs:

Product: HP Pavilion dv9700
Model: dv9925nr
Windows 7 home premium 64bit

I've gone to the HP website to get the drivers, but they do not support windows 7 for my computer.

A:Laptop keyboard does not work after sleep and touchpad

try changing the power plan, as you said when it goes to sleep, it stops working. Ty changing it to high performance.

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RELEVANCY SCORE 57.2

My laptop (ACER Aspire 1640) is struggling. The symptoms are:

1) It started with the keyboard behaving oddly. First, random keys didn't work (mostly the s key).

2) Then, whilst booting, beeping sounds would prevent the booting process. However, I was still able to boot by using f12. Both these symptoms indicated that a key was being pressed (assuming the s key since this was usually the one behaving strangely). Therefore, I removed some keys and cleaned underneath. This didn't seem to make much difference.

3) More and more keys would stop working after booting. However, once the laptop has "warmed up", 10 minutes or so after it has been turned on, all keys are again working.

4) The touchpad has stopped working.

5) The ACPI reports battery power incorrectly. It indicates that there is only 50 minutes of power left when 100% charged. However, I have verified that there is actually 80 minutes. When the battery indicator reached around 5%, I let the computer run until the battery was drained. This draining took more than half an hour where it should have been a matter of minutes considering that the indicator said that only 5% was left.

6) The PCMCIA slot has stopped working.

7) The mobile phone that I connect to the laptop via a USB port is having trouble getting reasonable Internet speeds. I have tested the phone on another laptop with the same configuration and the same cable, and here speeds are as expected.

My assumption is that the laptop is not ... Read more

A:Laptop - keyboard, touchpad, pcmcia and usb malfunction

No solid ideas to offer you. I suggest that you experiment a bit.

Run on battery only (since it is capable of being fully charged).
Use external keyboard and mouse. Some laptops accept a ps2 y-connector so both can be used at the same time. Mine does not, as an example.
I have not tried USB connectivity for either the KB or the mouse. While battery is considered a stable power source, remove the battery and run off the adapter. This will check out the filter & regulator.

Yours symptoms are many. However, replaceable parts on a laptop are hard to do without professional help. Opening the case & looking for loose or pinched cables may not be worth the risk/hassle.
 

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RELEVANCY SCORE 57.2

Hi. I have a Pavilion 15 Laptop that I am unable to log in to as the keyboard is not working. I have tried using an external USB keyboard but that isnt working either. I also tried using the onscreen keyboard which comes up fine on the screen but when I try to type in my password it keeps telling me 'Hidden' and will not actually input the password. Please help. I have also tried rebooting but no change. Thanks 

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RELEVANCY SCORE 56.8

I have a recurring problem: many times, on a daily basis, usually after opening the lid of my laptop or turning the computer on after hibernate/sleep, the built-in keyboard and touchpad stops reacting!

This problem started or severed from the time I updated all drivers of the computer (using Driver Booster 3.5).

To reactivate my keyboard/touchpad again I have to hibernate the reopen the computer.

Help!

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RELEVANCY SCORE 56.8

Hi,

I'm not sure if I should post this under malware or somewhere else, but quite a while back a rootkit disabled my laptop's keyboard and touchpad. The rootkit has supposedly been removed (multiple scans pick up nothing, Malwarebytes, MSE, TDSSKiller etc.), but the keyboard remains disabled...

Reinstalling the drivers does not help, and I'd like to avoid reformatting if possible.

Any help/advice would be appreciated.

Thanks.

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RELEVANCY SCORE 56.8

Yesterday, after restarting my PC to finish updates from Windows, and installations from Autodesk and MATLab, my keyboard, touch pad and wireless mouse stopped working.After checking the drivers, I found that the keyboard and mouse drivers had a code 32. So I did a system restore before all the updates. Did nothing for the drivers.I tried uninstalling, updating the drivers; didn't work.Then I used CCleaner to clean up registry errors. No changes.Next, I went into the registry and deleted the UpperFilter values for the keyboard and mouse drivers. Code 32 was gone for HID keyboard driver and the HID mouse driver. But now the ps/2 keyboard driver and the synaptics smbus driver now had a code 10.After removing and reconnecting my wireless mouse's usb, I noticed that fixed drivers come and go with it, so I tried to find the drivers for the mouse to try a manual reinstall for my mouse. Couldn't find them, (Logitech's website was of no help).So I got Driver Booster to help me. The program said my PC had a lot of outdated drivers, so I decided to let the program update them all in hopes it would fix both the code 10 and let my mouse work again.And that's how the touchscreen stopped responding. Driver Booster had paused while downloading the driver for the Bluetooth as Windows Defenders stopped it. When I tried to allow the download, I notice my only method of interacting with my PC had failed.I force shut down the PC in hopes that the problem would be fixed. Didn't work.So now, I can... Read more

A:Laptop Keyboard, TouchPad, Touchscreen and Wireless Mouse do...

UPDATE:Okay, I found that there was a way to force the PC into recovery mode without any buttons.I took out the battery, forced a shut down, and unplugged the power cord when I turned it on. After replugging the power and powering up, it went into recovery.Touchscreen and keyboard worked in recovery mode, was too excited to test TouchPad and mice.Anyways, I'm resetting the PC now. Hopefully this fixes it all.I'm somewhat leary of doing updates, however. Reading around online, some had this issue for their keyboards and mice due to Windows 10 hybrid shutdown and fast startup. I'm going to try to turn that off, update everything, and hope that fixes everything.Will update status later.Hope anyone having similar issues find this useful.

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RELEVANCY SCORE 56.8

I am having serious problems with my latop HP Elitebook 840, with Windows 7 (64-bit) OS. Keyboard and touchpad of my laptop stop working after 1-2 minutes of activity. Restarting does not fix the problem, the keyboard and touchpad stop working again after random time. I can confim that the touchpad is not locked up. It has an antivirus software. Can you help me. Thanks a lot.

A:My laptop keyboard and touchpad stop working a minute after ...

This could be either hardware of software issues. To make sure, have your system updated, BIOS and drivers I recommend the use of HP SDM ( Softpaq Download manager - www.hp.com/go/sdm ) to update the system. When it runs and downloads the latest catalog,    * select 'check for updates' tab - if not the default when you run SDM    * install auto-checkmarked drivers, NOT the BIOS, at this point        it may occasioanly suggest 2 versions of dirvers - select the latest version only    * install any other (ONLY) drivers that show as Not Installed + Essential System Updates softpaq    * select BIOS update (if needed) by itself and Install        DO NOT SHUTDOWN if the laptop beeps a few times during the BIOS update !!! Let it continue to final Reboot




I work for HP. All opinions and comments are my own.

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RELEVANCY SCORE 56.8

I have no idea how to fix this. Every time I press a button on the keyboard, my mouse freezes for a second or so. When I hold a button, the mouse won't move until a second after I let go. This is really annoying, because if I try to run any games like SRB2, I can't walk and look at the same time. I didn't put this in the Gaming forum, because it also affects outside of games too.

Is there any way I can fix this? I'll give information if asked.
 

A:Touchpad temporarily freezes when laptop keyboard pressed.

I really need help with this. Can someone help please?
 

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RELEVANCY SCORE 56.8

Hi,

On my laptop when it is turned on XP boots up to the login screen.
But the touchpad and keyboard don't respond to any commands.
I can't get into the Bios because the keyboard doesn't work. Even a mouse
connected via the usb won't work.
Caps lock doesn't eluminate once pressed either?
Does it sound terminal?
Thanks,

Graeme.
 

A:Time Laptop Keyboard/Touchpad doesn't work

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RELEVANCY SCORE 56.8

I don't know for sure the the Win7 update killed the track-pad, but about a week or so ago after I let it run I've lost the track-pad function completely and the keyboard is erratic. If I accidentally hit the Caps Lock key the keyboard stops responding. I discovered if I open the keyboard control panel and just change a parameter, like how fast the cursor blinks and APPLY then I get the keyboard back without rebooting. I downloaded the track-pad driver, says it's the same as installed but the system no longer recognizes it's there in the control panel. This is an HP G60 series laptop running Win 7 Home.

I'm downloading TSG to add that info, but searching I see many people have had similar problems like this with no solution on various brands of laptops and Windows. Anyone suggest a reason for this? And how to fix it without reinstalling Windows from scratch?
 

A:Windows update killed HP laptop touchpad, keyboard

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RELEVANCY SCORE 56

Hello,

I discovered my laptop was infected with a Trojan Zefarch and took a couple steps in an attempt to remove it. I ran scans with Symantec, Spybot S&D, and Malwarebytes, ran RegistryCleaner, and deleted a couple suspicious-looking folders in my AppData folder. After doing all this and at least one restart, I discovered that the touchpad and built-in keyboard on my laptop were not working. I'm currently using an external USB mouse and keyboard until I can figure this out. I'm running Windows 7 on an hp dv6.

Here are the results from HiJackThis:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 3:24:29 PM, on 8/13/2010
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v8.00 (8.00.7600.16385)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\ProtectionUtilSurrogate.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\McAfee Security Scan\2.0.181\SSScheduler.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Symantec Shared\ccApp.exe
C:\Program Files (x86)\Seagate\SeagateManager\FreeAgent Status\stxmenumgr.exe
C:\Program Files (x86)\iTunes\iTunesHelper.e... Read more

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RELEVANCY SCORE 55.6

Hello,

1. Disclaimer: I am very computer-ignorant (probably shouldn't even be attempting to use one).

2. A friend of mine just gave me a Dell laptop (used) that has XP on it.

3. It worked fine for 2 or 3 days, and then a window popped up that said something like "Automatic Update" to install something called "Service Pack 3."

4. After it was done doing its thing, it said to restart it, which I did. After XP loaded, it went to the login/password screen, but the touchpad wouldn't work, and the keyboard wouldn't work either.

5. I tried starting it up with an external mouse and keyboard attached through the USB ports, but they wouldn't work either.

6. I called Microsoft tech support and they ultimately told me to contact Dell technical support, and that they would mail me a disk of some sort that might help.

7. I called Dell tech support and they want to charge me $60 for 30 days of tech support since the machine is out of its warranty period. I'm hesitant to pay it, not knowing if they can actually help me out.

8. I read up a bit on several internet forums, and saw several suggestions to hit F8 and select "safe mode." I did this, but the same problem occurs in safe mode - the keys & mouse won't work. I also tried selecting "Last Known Good Configuration" and still had the same issue. Nothing I read at a half-dozen sites seemed to help me, and many suggestions contained references to acronyms and ter... Read more

A:Dell laptop keyboard & touchpad inoperative after service pack 3 install

Forgot this in my initial post:

I also pressed F2 or F12 (can't remember) on start-up, and was able to run it through some sort of pre-boot diagnostic check, and the mouse and keyboard worked fine during that - it just quits working when XP loads.

The machine is a Dell Inspiron 2200, if that helps.

Thanks,

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RELEVANCY SCORE 55.6

Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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RELEVANCY SCORE 55.6

Hi, I have read some of the other threads hoping a previously posted solution would work for me. I did find the post where fmapp.exe was the culprit but I do not have that program.

My keyboard is erratic. The touchpad seems to highlight and delete stuff at will and the cursor moves around, too. I just ran CCleaner and Malwarebytes and have 360 Total Security, which is also up to date.

Thanks very much for suggestions and assistance.

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RELEVANCY SCORE 55.6

I have more trouble w/ the cantankerous contraptions. I had a pro come in and disable the touch pad on my Lenovo Think Pad Edge E545 and now it's mysteriously functional again. Plain English, how do I disable it?

A:Touchpad functioning again after it was disabled

Hi ... Go to the Mouse in your Control Panel there you should see an Ultra Nav Tab should be able to disable it there ...

If that does not work check the BIOS ...

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RELEVANCY SCORE 54.8

My touchpad drivers stop the touchpad from functioning. Anyone else run into this kind of error before? The Dell drivers stop my touchpad from working and uninstalling them results in a working Touchpad. Any help or advice would be appreciated.

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RELEVANCY SCORE 54.8

I recently purchased an inspiron 15 5000 series with the amd a10, I think model 5555 or something. When I bought it my touchpad worked, but shortly after stopped working, The touchpad is enabled in settings and there aren't any keyboard shortcuts to enable or disable it as far as I can tell. Is there an issue with my computer or am I missing something?

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RELEVANCY SCORE 54.4

laptop (ASUS X501A) touchpad not functioning via the tap feature, it needs to be clicked in order for the curser to select something.

this happened after windows Upgrade, even the touchpad was disabled due to the upgrade, i had to enable it. but how can i make the tap function on the touch pad function again. (I hate having to click on a touch pad)

I have checked all the settings, how can I fix this?

any advise is greatly appreciated
 

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