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BSOD When Gaming, possibly caused by atikmpag.sys

Q: BSOD When Gaming, possibly caused by atikmpag.sys


About a few months ago, I built myself my own computer, specifically for gaming. Ever since then, my computer always has errors going on. One of my main concerns that I get is when I am gaming and the BSOD appears. It always has something to do with Atikmap.sys for some reason. I have tried uninstalling amd drivers and reinstalling them. I have even tried newer versions of the drivers. Just recently I wiped my computer clean to try to see if I could fix it, but it didn't work. I have attached a dm log collector above, so you can see whats possibly causing my issues.
(P.S., I'm not sure if this has anything to do with this, but abotu once every five minutes, my screen freezes and I get a message saying, "display driver stopped responding, and has recovered." )

Thank you for all your help!,


Preferred Solution: BSOD When Gaming, possibly caused by atikmpag.sys

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: BSOD When Gaming, possibly caused by atikmpag.sys

Not that it matters but what game are you playing when it bsods? So you kinda figured it out. You have tried all possible drivers and you have tried a clean windows install. Has to be the video card is malfunctioning. That is without looking at the log or anything.
Reseating it might be worth a try. Otherwise, i would start the exchange/rma process.

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Random BSOD caused by Atikmpag.sys, need help!

A:BSOD Caused by Atikmpag.sys


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suddenly i have got a BSOD after the two monitor screens where powered off during power saving(os setting).In the past it worked 100 of times.......
Before i got the BSOD the os semed to recover the display driver.
I got on one of the two monitors a (mouse) cursor displayed, with a bunch of reloading the GUI.
After that i got the BSOD.

Debuging with WINDbg(x64)
BSOD related to atikmpag.sys - Pastebin.com

Related Thread:
BSOD related to atikmpag.sys
(My Graphiccard is well coooled)

HW:sysProfile: ID: 151709 - bladedaywalker

Catalyst Version: 13.12

EDIT:Only a flaw of the Os ? The XFX is well cooled and worked 3 months without a problem.

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I have tried a couple of solutions suggested online, including manually updating the atikmpag.sys file and updating the BIOS, but BSOD still happens.

Thanks in advance for your help!

A:BSOD caused by atikmpag.sys

Can someone please help? Thank you!

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Hello, sorry if this post has been repeated elsewhere as am new. Been having this problem for over the past year. have tried reinstalling windows to no avail. everytime i install any amd graphics, the system would BSOD on me. the driver would install well but immediately i click finish, the bsod would appear. have tried replacing the atikmpag.sys to no avail. the who crashed error report is as follows:
System Information (local)
Computer name: Lucas-PC
Windows version: Windows 7 Service Pack 1, 6.1, build: 7601
Windows dir: C:\Windows
Hardware: HP ProBook 4540s, Hewlett-Packard, 17F6
CPU: GenuineIntel Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz Intel586, level: 6
4 logical processors, active mask: 15
RAM: 8461045760 bytes total

Crash Dump Analysis
Crash dump directory: C:\Windows\Minidump

Crash dumps are enabled on your computer.

On Sat 03-Dec-16 12:46:43 AM your computer crashed
crash dump file: C:\Windows\Minidump\120316-26847-01.dmp
This was probably caused by the following module: atikmpag.sys (atikmpag+0xCCAC)
Bugcheck code: 0x116 (0xFFFFFA800A202010, 0xFFFFF88018F5BCAC, 0x0, 0x2)
file path: C:\Windows\system32\drivers\atikmpag.sys
product: AMD driver
company: Advanced Micro Devices, Inc.
description: AMD multi-vendor Miniport Driver
Bug check description: This indicates that an attempt to reset the display driver and recover from a timeout failed.
A third party driver was identified as the probable root cause of this syste... Read more

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My son has an HP Pavilion s3521.uk, 32 bit running Vista SP 2.0 and OS 6_0_60002.

It has suddenly started to blue screen on startup due to the atikmpag.sys driver. No new hardware or software has been added though he thinks flash may have update earlier in the day.

I can usually get into safe mode but even that seems to be a problem now as the message 'Input not supported' in a grey box moves around the screen. This problem seems to be new - possibly due to my attempts to investigate

I have tried a system restore, uninstalling and reinstalling the graphics driver, installing a new driver from the HP site (said it was not compatible) and using a different screen altogether.

I'm sure there are more techy details you may need but i'm not sure what or how to get at them, particulary as I can no longer see his screen.

Many thanks in advance for any help you can give


A:Solved: BSOD caused by atikmpag.sys

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Hi yesterday I started expericing BSOD on startup with the following error message:

BCCode: 50
BCP2: 0000000000000000
BCP3: FFFFF8800844791A
BCP4: 0000000000000005
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I am using a Dell Inspiron 14 N4120 with the following configuration:

Intel core i5-2450M @ 2.50GHz
AMD Radeon HD 7650M and Intel HD Graphics Family (2GB shared)
4GB DDR3 RAM @ 1366GHz

I can boot system from safe mode; and i have ran memory diagnostic test and hard drive test can no problem has been found. Btw windows boots normally when I removes atikmpag.sys

I have attached a error dump file.

Thanks in advice.

A:Solved: BSOD on startup caused by atikmpag.sys

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How you guys doing, I was sent here from my previous topic to get a deeper look into my problem. Here's the link from my previous topic explaining my problem: http://www.bleepingcomputer.com/forums/topic450555.html/page__pid__2676456#entry2676456

In my previous topic I was being helped to remove some malware that kept coming back all the time after being removed by Malwarebytes. My computer seems to be clean now but I was sent here to get a deeper look into why does my Norton Security Suite doesn't work on safe mode and to find out why am I getting my Blue screens with the error "atikmpag.sys" that's blocking me to log into windows normal mode. Regarding my antivirus, I installed it on another computer and I tried using it in safe mode and it doesn't seem to protect me, it can only do scans but that's it, is this attitude normal from Norton Security Suite on safe mode? And about my Blue screen error, is there a possibility that I have a hidden virus causing my ATI graphic card driver to fail? I can't log into normal mode only safe mode and I get lots of color lines(artifacts) when turning my computer on and then my computer crashes and I get the Blue screen error. Or is there a virus causing me both problems I just mentioned with my antivirus and the blue screen errors? Can someone help me take a deeper look into my computer just to make sure I don't have a virus still hidding? Any help is greatly appretiated, thanks in advance! here... Read more

A:Are my BSOD errors "atikmpag.sys" being caused by a virus?

Hi,Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.Please subscribe to this topic, if you haven't already. Click the Watch This Topic button at the top on the right.

Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

Please reply to this post so I know you are there.The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.Once I receive a reply then I will return with your first instructions.Thanks

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Hi. Before this recent blue screen I've encountered, I had posted a thread before, with sgfxk64.sys causing the blue screen. Anyways, I decided for my laptop to be reformatted again and as usual, we need to find drivers for my laptop. Unfortunately, after installing the graphics driver for my system, BSODs appeared after restarting. Any suggestions or fixes that I can do for this issue? Thanks in advance.

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Hi been getting frequent random BSODs whilst playing world of tanks. Each time the problems seems to be caused by atikmpag.sys. I have tried uninstalling and installing the most recent drivers but got another BSOD as soon as I tried to play the game again.

A:BSOD whilst playing World of Tanks caused by atikmpag.sys

All of the dumps are 0x116 VIDEO_TDR_ERROR (Timeout Detection Recovery) which can be down to the driver, heat, power to the card, the PCI slot it's in or a bad card among other things. Your driver isn't the most recent from what I can see so we'll try that first.

Download the latest driver from here and save it to your desktop. Download DDU and follow Display Driver Uninstaller: How to use to remove all traces of your current driver. Reboot and install the downloaded driver.
BugCheck 116, {fffffa800b9ec060, fffff88004308848, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+b848 )

Followup: MachineOwner

6: kd> lmvm atikmpag
start end module name
fffff880`042fd000 fffff880`04393000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Fri Nov 21 02:08:54 2014 (546E9EB6)
CheckSum: 00093077
ImageSize: 00096000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try that and report back, upload new logs if you receive any more BSODs.

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Computer is a Sager P150 HM.

Operating System
MS Windows 7 Home Premium 32-bit SP1
Intel Core i7 2630QM @ 2.00GHz 49 ?C
Sandy Bridge 32nm Technology
8.00 GB Dual-Channel DDR3 @ 665MHz (9-9-9-24)
Standard Monitor ([email protected])
16MB AMD Radeon HD 6990M (CLEVO/KAPOK Computer)

A few days ago I was just randomly on the computer, and my computer started acting funny. I started getting fuzzy lines, the screen would go blank and different colored pixels and lines would be on the screen. Random things like this would go on, and eventually whenever I would boot up my computer I would get a BSOD message and not be able to access the desktop. I disabled the video card, and that made things go back to normal, though I had low resolution. I just came back from work and now I not only have low resolution but everything is in pastel colors and it is worse and grainy, and it's harder to navigate things than when it was simply just a lower resolution. I've tried updating and rolling back my video card driver, but it didn't change anything. If I did the dump or zip wrong I'm sorry, I'm not used to my computer being this non-navigational...

Thank you in advance.

A:BSOD 0x116 atikmpag.sys possibly video card problem?


Thanks for providing the error code on your thread as your dump is not loading.

Please go through this for an insight on what could be the problem: STOP 0x116: VIDEO_TDR_ERROR troubleshooting

If this is a new desktop/laptop I would take it right away to the shop I purchased it from

Let us know what you've tried/done

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Recently over the past 2 weeks or so, BSOD with the error 0x116 due to atikmpag.sys has been happening very frequently (almost once per startup).
BSOD related to AMD drivers have been happening once in awhile ever since I've gotten the PC (almost 2 years old) but it's happening very frequently, sometimes within minutes upon booting up and sometimes during gaming sessions.
If this helps, my monitor also blacks out within a couple minutes of booting up, and no image is displayed until I restart my monitor, which I believe is due to the display driver failing.
I've tried uninstalling and reinstalling the most recent AMD drivers (16.1) to no avail, any help is much appreciated.
EDIT : it also appears if the BSOD does not occur within a few minutes of booting up, there will be no BSOD for the entire session until the next startup.

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I've run Prime95 and I know the crashing isn't my RAM or CPU
OCCT tells me that I have stable power from my PSU
My processor and GPU both stay cool enough
**OCCT GPU Test DID crash my system, same error. (see below for WhoCrashed report)
I've tried numerousmethods to fix it (from the internet), and I'm beginning to wonder if my video card is actually bad. Can anyone help?

I placed my video card in the other seat in my mobo and wiped the old drivers, installed the latest ones (which I had before), and now I am just getting freezing during gaming and during the OCCT graphics card stress test after approximately 13-18 minutes of use

A:BSOD During Gaming, Rarely Internet; atikmpag.sys (0xFFFFF88003A7D848)

Here is my DM Log Collector zip

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I've started to get BSOD's lately, which started while playing Star Wars: The Old Republic, but now, sometimes occur when I'm watching a video or just idle on my desktop. The most recent error message I got was atikmpag.sys. I initially suspected a video card issue, but I have the latest drivers, according to AMD's website. I have attached the dump file. Any help would be appreciated.

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So I purchased new RAM with the exact same specs (DDR3 1600Mhz 9-9-9-24 1.5v) all 4 GB sticks. The ram I had in slots A1 and A2 worked fine and I had no issues. With the new ram in slots B1 and B2 the computer blue screens every couple of hours. I ran memtest86+ for 10 passes and there were no errors. I had another thread posted but I just did not want it to get buried because I forgot to attach my zip file. Hopefully you guys can help me diagnose what exactly is going on with my machine.

A:BSOD possibly caused by adding RAM

Avast is causing issues there.

fffff880`0ca0d0c8 fffff880`01ca676fUnable to load image aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Description here: Driver Reference Table - aswSnx.SYS

Uninstall Avast using Avast Uninstall Utility. Use Microsoft Security Essentials as your antivirus with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

The display driver is failing, too.

fffff880`0ca0c518 fffff880`05c79f08Unable to load image nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
And the latest version causes issues sometimes. Install the 314.22 WHQL only.
Uninstall All nvidia items in Control Panel > Programs and features3D Vision Control Driver
3D Vision Driver
Graphics Driver
HD Audio Driver
nvidia Update
(Are you using nvidia chipset drivers? If so, dont uninstall anything other than those are listed).
Now follow Drivers - Clean Left over Files after Uninstalling
Boot normally now. Go to Drivers - Download NVIDIA Drivers, Download 314.22 WHQL. While installing, Select Custom (Advanced) install. In the next page, follow this settings:
During uninstal... Read more

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My computer, over the past months, has been constantly displaying BSODs frequently, and I can't stand it anymore ! Can someone please help me to fix this? Thanks in advance

A:BSOD possibly caused by ntoskrnl.exe?

Please follow - Blue Screen of Death (BSOD) Posting Instructions

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Let me begin with a little background...

I am pretty well-versed in Malware/Spyware/Virus removal, having solved countless computer problems involving these topics...

Last week, I managed to come across one that I can absolutely NOT figure out...
The specific action that causes this problem is opening an AutoCAD drawing file from a network location, but ONLY while an Anti-Virus program is running. If I turn off Anti-Virus protection (I've tried Avast, Avira, and AVG), the computer runs perfectly fine (relatively speaking)... If Anti-Virus is up and running and I try to open an AutoCAD drawing, BSOD, every time.

Below is a list of SOME of the software that I have at my disposal, as I'm sure that someone will ask for my logs... I have most other common Anti-Spyware/Malware utilities as well.

Spyware Blaster
Spyware Guard
Super Anti Spyware
I'm pretty sure that this problem was caused by Avast trying to remove the MyWebSearch spyware program

Every time I get a BSOD, it lists the probable cause as the Anti-Virus program itself...

Let me know what information you'd like and I'll post it right away.
THANKS in advance,

A:BSOD - Possibly Caused By MyWebSearch

Logfile of Trend Micro HijackThis v2.0.2Scan saved at 11:54:25 AM, on 4/6/2009Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16791)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Google\Update\GoogleUpdate.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Intel\Intel Application Accelerator\iaanotif.exeC:\Program Files\Creative\SBAudigy2\Surround Mixer\CTSysVol.exeC:\Program Files\Logitech\MouseWare\system\em_exec.exeC:\WINDOWS\system32\CTHELPER.EXEC:\Program Files\Creative\SBAudigy2\DVDAudio\CTDVDDet.EXEC:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Apps\Miramar\PC MACLAN\ATMsg.exeC:\WINDOWS\system32\basfipm.exeC:\WINDOWS\system32\CTsvcCDA.exeC:\Program Files\Intel\Intel Application Accelerator\iaantmon.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\... Read more

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Hello. To start off, I just joined these forums recently! I have been getting blue screens randomly, usually while running a program or playing a game.

I made a thread in the BSOD section (BSOD NTFS_FILE Error). I ran dskchk and memtest, both coming through clean.

I was then directed to run MalwareBytes, which detected "Funmoods" as a threat. I removed those files and was told to head over to these forums. I ran all the scans which looked fine to me. GMER came through completely clean.

I'm also having internet connection issues and don't know if it is virus related. When I try to connect to my network wirelessly sometimes it says cannot connect to the "hidden network." This occurs totally randomly. It will just disconnect for about 2-3 minutes and then I can reconnect perfectly fine. I checked to make sure that my network is broadcasting SSID, which it is. I'm really not sure if all of these problems are hardware or software related...

Any help would be greatly appreciated! :)

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by JakeMellon at 14:02:02 on 2012-08-01
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8099.5306 [GMT -4:00]
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-... Read more

A:BSOD possibly caused by malware. Help Please!

Please run the following

Refer to the ComboFix User's Guide
Download ComboFix from the following location:


* IMPORTANT !!! Place ComboFix.exe on your Desktop
Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with ComboFix.
You can get help on disabling your protection programs here
Double click on ComboFix.exe & follow the prompts.
Your desktop may go blank. This is normal. It will return when ComboFix is done. ComboFix may reboot your machine. This is normal.
When finished, it shall produce a log for you. Post that log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall.

Ensure your AntiVirus and AntiSpyware applications are re-enabled.


NOTE: If you encounter a message "illegal operation attempted on registry key that has been marked for deletion" and no programs will run - please just reboot and that will resolve that error.

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My Windows 2008 Ent SP2 Server crashed this weekend, and when I analyzed the Memory Dump file, it gave me the following:

Probably caused by : ntkrpamp.exe ( nt!IoCreateFileSpecifyDeviceObjectHint+1265 )

I googled it and seems like ntkrpamp is the same as ntoskrnl.exe.

Any idea what could have caused this crash?


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Hi, first post here.

After playing with Driver Verifier, I seem to have more than one driver causing BSOD (mostly IRQL_NOT_LESS OR EQUAL - Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL), I'm starting to think I have multiple drivers to blame.

When I run the verifier on different non-microsoft drivers, I almost always get a BSOD.

Anyways, sick of the random BSOD. You guys might be able to put your finger on the source of the problems.

? OS - Windows 7 x64, OEM (could be reinstalled with DVD), original install on HHD, imaged to a new SSD
? The hardware has 3-4 months tops, all of it, except a 2 year secondary storage HHD
? OS installed 8-10 months ago, I think, on the HDD, thank copied to the new setup on a SSD
? AMD Phenom II X4 BE 3.4ghz ? 2 SLI GTX560
? MSI 870A-G54 ATX AMD Motherboard
? Custom built PC (100% newegg)

Since the move from HDD to SSD might be to blame, I figured I could save all my stuff, and do a fresh reinstall after full format. However, apart from the BSOD, my setup is great a fast as hell, so I really don't feel like reinstalling everything again (starting to get tired of always reinstalling everything manually, rather than get to use backups).

Worst, I might have to reinstall everything and STILL encounter the problems! Let me know if there's a way to identify the source of the problem, and a fix for it.

Thanks in advance!!

A:BSOD, possibly caused by multiple drivers

NOTE: I have severe eye problems. If I do not respond to your postings, please PM another staff member for assistance.

We see a lot of issues with SSD's, can you disconnect the SSD and reconnect the old HDD to see if that stops the BSOD's?.

Here's the info that I've gathered on SSD's so far...


There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
- Update chipset and storage controller drivers to the latest available from the manufacturer of the device (not the manufacturer of the motherboard)
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to swtich controllers also.-
Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
It's my opinion that SSD's aren't reliable enough (with current hardware) to be used on a system that needs to work reliably. Until I see reliability... Read more

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Hello all. I recently decided to fork over the money and put myself together a nice gaming computer. The problem is I'm being constantly plagued by BSOD even as I currently type this out.

I've never been very computer savvy so I had to have my tech friend walk me through getting all the right stuff purchased and put together.

I'm running Windows 7 Ultimate x64
2 2GB of RAM
ASUS HD7750 graphcis card
ASUS M5A78L-M LX Motherboard
AMD Athlon II X3 450 Rana 3.2GHz Processor
500GB SATA Hard drive

My friend downloaded some debug software that loaded the minidumps and showed that most of the BSODs were caused by ntoskrnl.exe

Also, I'm not sure, but I think I keep hearing a soft squeaking noise coming from the computer.

A:Constant BSOD caused possibly by ntoskrnl.exe

What you need to do is put in your installation disk and go into to the recovery console once in your recovery console type in chkdsk /r and hit enter that should fix it if not let me know

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I had the Zune program running fine on my computer until I actually physically plugged in my Zune 30GB.
I didn't get the blue screen error the first time, but after moving back to school, I started getting it again; I've narrowed it down to possibly be a USB driver error, a network error, or something involving the Zune.
But I could be entirely wrong, lol.

Here's the BSOD report:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 1033

Additional information about the problem:
BCCode: d1
BCP1: 00000006
BCP2: 00000002
BCP3: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:

Read our privacy statement online:
Windows 7 Privacy Highlights - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:

And attached is the .dmp file.

Thanks for taking a look. :]

A:BSOD possibly caused by Zune software

Oh, and I forgot to include,
I had the BSOD problem before with iTunes, but after uninstalling and reinstalling, the problem stopped.
I already tried uninstalling and reinstalling the program for Zune, but it didn't seem to make a difference.
Also, the BSOD's randomly occur, but it's frequent enough to cause concern for me.

Any suggestions?

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Hi guys,

I've been getting a BSOD sometimes on start up or shortly after. I've used the debugger to check the dump file and the driver that would appear to be faulty is dtsoftbus01 which from what I read is daemon tools. I had daemon tools on this computer at one point in time but I've since reformatted my hard drive so daemon tools shouldn't still be installed right? I'll also include the section of the dump that I think points to daemon tools.

STACK_COMMAND: .bugcheck ; kb

SYMBOL_NAME: dtsoftbus01+1308


MODULE_NAME: dtsoftbus01

IMAGE_NAME: dtsoftbus01.sys


FAILURE_BUCKET_ID: x64_0xc9_23e_VRF_dtsoftbus01+1308

BUCKET_ID: x64_0xc9_23e_VRF_dtsoftbus01+1308

Followup: MachineOwner

A:BSOD possibly caused by dtsoftbus01 on new build

Quote: Originally Posted by liquidis54

Hi guys,

I've been getting a BSOD sometimes on start up or shortly after. I've used the debugger to check the dump file and the driver that would appear to be faulty is dtsoftbus01 which from what I read is daemon tools. I had daemon tools on this computer at one point in time but I've since reformatted my hard drive so daemon tools shouldn't still be installed right? I'll also include the section of the dump that I think points to daemon tools.

STACK_COMMAND: .bugcheck ; kb

SYMBOL_NAME: dtsoftbus01+1308


MODULE_NAME: dtsoftbus01

IMAGE_NAME: dtsoftbus01.sys


FAILURE_BUCKET_ID: x64_0xc9_23e_VRF_dtsoftbus01+1308

BUCKET_ID: x64_0xc9_23e_VRF_dtsoftbus01+1308

Followup: MachineOwner

Also may be listed as Related to dtsoftbus01.sys Virtual Bus Driver from DT Soft Ltd. It is often a cause of BSOD's

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Ok so after looking around the internet and looking at various sites I decided to try listing my own problem and hoping for help. I was on my desktop a few days ago and I accidently clicked a link I shouldn't have. My computer proceeded to shut itself off and after I hit the button again, it turned on and got to the blank screen with the blinking cursor in the upper left corner. I restarted and tried to get into safe mode, only after hitting F8 and getting the menu for selecting to boot from HDD or disc and chosing HDD, it went right back to the blank screen with the cursor. After that I put my bootable xp disc in and tried starting it up that way. It loaded to the screen were you can reinstall xp if you want. I didn't, and I couldn't get into recovery console from there so I exited the disc and restarted. This time I left my computer load normally and after a few extra minutes, it loaded to my desktop. After maybe 60 seconds, I got a BSOD with the following error codes: 0x0000007E (0x0000005, 0xBA5B0767, 0xBA4DbbF4, 0xBA4DB8F0) On the second line it listed prosync1.sys and that was it. After I restarted from the BSOD, it went to the blank screen again. 3 subsequent restarts lead to the blank screen and none to the desktop then BSOD. After this I made a kaspersky rescue disk 10 using all the lastest definitions and boots from it, scanning 2 times and found, among various other viruses, a TDSS rootkit virus. In both scans it found it but never did anything about it... Read more

A:BSOD caused by TDSS rootkit or possibly something else

Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program.When scanning is done, go Edit>Select All.Go File>Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

Read other 2 answers

Hi there,

My PC, which has been fine for about 1yr, has crashed 3 times in the last 24hrs. The last time I managed to read the BSOD message which seemed to indicate that at1kmdsg.sys may be responsible.

This has not caused other users problems for nearly a year as far as I can see from your forum, but following instructions on another post I generated a log which I upload.

Please can you help me with this problem.

A:Random BSOD possibly caused by at1kmdsg.sys

It is a display failure, and the display driver that is installed there is a good stable one. Still, update the display drive to 14.12 CCC, as some R7 and R9 cards run better with that driver.

When done, stress test the Graphics Card using Furmark. Video Card - Stress Test with Furmark
Take a screenshot of the furmark window before closing it. Upload the screenshot for us. Also let us know if you have experienced any crash/BSOD and/or artifacts during the test.

We will decide the next course of action after seeing this result.

BugCheck 1000007E, {ffffffffc0000005, fffff8800f4cbdbb, fffff880030b8228, fffff880030b7a80}

Probably caused by : atikmdag.sys ( atikmdag+c7dbb )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems... Read more

Read other 1 answers

Last year in March, I installed the 314.22 drivers and everything seemed fine. A few months later, I installed the 320.18 drivers, but learned that it caused a lot of problems, such as the kernel mode driver stopping and restarting while simply using Firefox. I used System Restore and it seemed to do the trick, but I did see people talking about using third party programs to completely remove old drivers.

Yesterday, I had the problem with the kernel mode driver again for the first time since June and decided to update the driver. I think that may have only made things worse, though, because about half an hour ago, I got a blue screen. He suggested that I use System Restore, which I did, but now I'm worried that I haven't really solved the problem or that there's something else I should do as well.

Should I use a program to remove my drivers and reinstall 314.22? I've learned new things about my PC while researching problems in the past, but I still only really know the basics, and looking at the instructions for some of these programs makes me worry that I might severely mess things up when trying to use them on my own. My dad will be away for a couple of weeks starting tomorrow, so if I should use one of these programs, I'd like to do it tonight while he's here to go through it with me.

A:BSOD possibly caused by new NVIDIA driver. Not sure what to do.

Try this first:
Go to the nVidia website and download the most recent WQHL driver for your video card.
Run the program. (I'm writing this from memory - so things may be slightly different)
After it extracts the files you will be given the option to do a 'Custom Install'. Do that.
Leave all the component boxes checked, but down near the bottom there will be a box that says "Perform a Clean Installation". Check that box.
Also check the box if it asks if you want to delete all your old settings. That is the part you really want to get done here.
Then run the installer. See if that fixes it.

Read other 9 answers

My PC keeps blue screening with seemingly no cause, every time it's a different reason as to why it crashed, so I'm thinking it's hardware, my PC is fully up to date and nothing, as far as I can think, has changed lately to cause it to happen.

I hope someone can help me out, it appears so random as to when it wants to crash, sometimes it will be fine for days and I can do whatever I want, others it crashes every 5-10 minutes. It does seem to happen when I'm browsing the internet, but I'm pretty much always doing that so it could just be coincidental!

Thanks for any helpful advice and responses in advance.

A:BSOD seemingly at random, possibly Chrome caused

.Missing image name, possible paged-out or corrupt data.
.Missing image name, possible paged-out or corrupt data.
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 24, {1904fb, fffff88009679388, fffff88009678be0, fffff800030d3097}

***** Debugger could not find nt in module list, module list might be corrupt, error 0x80070057.

Probably caused by : Unknown_Image ( Unknown_Module_fffff880`01869fe0>+56df704 )

Followup: MachineOwner
The crash dumps are not containing adequate info, due to some sort of corruption. You should try to minimize some problematic areas at the starting point of the troubleshooting process. Due to lack of info in the dumps, the troubleshooting may take a time, dont get upset please.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as i... Read more

Read other 3 answers

For more on this BSOD (Crash), please refer to C Drive Missing in Windows 10 - Page 3 - Windows 10 Forums.


A:BSOD: Possibly caused by Errors on Hard Drive. Not sure...

That link to the BSOD doesn't work. So I am uploading a new one.

Read other 2 answers

Today, as I was scanning my computer with Avast IS, like five minutes into the scan the screen flickered, some crazy colors appeared, followed by a BSoD, which disappeared fast. Then the system restarted itself and I received a "No boot device" error.

I waited a few minutes, I restarted again, and Windows froze. I restarted a third time and this time it started fine. I tried to examine the memory dump myself, but since I had no idea what I was doing, I am not sure I have actually done it properly.

WindBG suggested the culprit might be Atikmdag.sys so I repaired my video card driver using Uninstal a Program > Ati Install Manager > Repair.

I ran Avast IS again and no BSoD this time, but I am totally not sure whether this was the cause, what caused the other freezes, why, and what this memory dump really contained. I want to be sure I have taken care of the problem so it doesn't happen again.

Here is my Memory.DMP file.

Help me, please.

A:BSoD While Scanning PS With Avast, Possibly Caused by Atikmdag.sys

The dump clearly pointed to your ATI drivers as the cause; since you updated them, though, try to forget about it, unless it happens again.

It's fully possible the problem has nothing to do with those drivers, that's just where the system was when it crashed. Perhaps it was a coincidence that Avast was scanning at the time, or perhaps Avast changed something that caused the system to crash once.

Let's just wait to see what happens in the future. If you get any more BSODs, please upload a full jcgriff2 report for us, according to these directions: http://www.sevenforums.com/crashes-d...tructions.html

...Summary of the dumps:


Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Dec 14 23:54:03.406 2010 (UTC - 5:00)
System Uptime: 0 days 0:00:33.468
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmdag.sys ( atikmdag+38f201 )
PROCESS_NAME: csrss.exe
FAILURE_BUCKET_ID: X64_0x3B_atikmdag+38f201

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Hello all. My computer with Windows 7 Home Edition x64 has been getting frequent BSOD as well as being super slow and unresponsive. I have attached a copy of the recent dump files hoping to find anything out as to why this is happening. I am appreciative for any input I receive.

A:Frequent BSOD with massive slowdown, possibly caused by ntoskrnl.exe

Hello, welcome to SevenForums!

Dumps are blaming pool corruption and storport.sys, storport.sys is highly unlikely as something is causing THAT itself to crash. Few things, you have SPTD.sys, which is a driver that is part of Daemon Tools. Please uninstall Daemon Tools if you haven't already, restart, and then run DuplexSecure's SPTD Uninstaller / Remover, and then restart once again.

Another thing in one of the dump files, I have to ask if this means that this is the process fault in a thread, but regardless....

Unable to load image \SystemRoot\System32\Drivers\aswSP.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSP.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSP.SYS
Probably caused by : Pool_Corruption ( nt!ExDeferredFreePool+cbb )

aswSP.sys (avast! Self Protection Driver)

I would recommend uninstalling Avast temporarily and install Microsoft Security Essentials just for testing, it is also known to sometimes cause issues with Windows 7 and cause BSODs.

* *
* Bugcheck Analysis *
* *

BAD_POO... Read more

Read other 1 answers

A BSOD happened around a week ago while re-enabling my ethernet adapter on my laptop. This is the first and only time my computer has blue screened as of now.

A previous disk check(yesterday) found bad sectors within my hard drive(might be a sign of a bad hard disk?). Could that have been the cause of the BSOD?

A:BSOD while Reenabling Ethernet/possibly caused by failing hard disk?

Xohn now how did you run that chkdsk if you ant to run it thoroughly then follow this
Disk Check and use the switches /f and /r in Option 2

If you feel the drive is faling then it may be making some odd and loud noises so to check the drive itself try these
SeaTools for Windows | Seagate and to do a physical drive test (it's surface) use the Partition Wizard surface test
Free Partition Manager for Window PC | MiniTool Partition Wizard Home Edition see my pic

Read other 6 answers

Hi, ive been having this problem for maybe a year now but it seems to have gotten worse, here's my ZIP file...

It seems to happen when only when I'm gaming, and i have a suspicion it may have something to do with either my ram or graphics card, Thanks for any advice/help!
Sorry in advance, I'm a bit of a computer noob.

A:BSOD possibly associated with gaming

Bump, any help would be appreciated!

Read other 3 answers

The crash only seems to occur if I attempt to stream video and play a game simultaneously. Curiously, the crash is a bluescreen in name only, as visually it's actually a black screen followed by loss of signal to the monitor. Minidump suggests tcpip.sys is the cause.

Windows 7 64-bit OEM
Asus P8Z68-V LE
Intel Core i5 2500k 3.3ghz
8gb RAM
500gb Seagate (Windows install drive) + 2tb Western Digital (for extra storage)
AMD Sapphire Radeon HD6850

All parts are less than 1 year old, Windows 7 installed fresh 26 December with many documents restored from previous backup.

Attachment 192437
Attachment 192438

Despite perfmon.exe's insistence to the contrary, I'm running Bitdefender 2012 for anti-virus services.

A:BSOD caused by tcpip.sys while gaming + streaming video


Loading Dump File [C:\Users\Mike\Downloads\BSODDmpFiles\EffinCraig\Windows_NT6_BSOD_jcgriff2\011012-16442-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\users\mike\documents\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Machine Name:
Kernel base = 0xfffff800`02e62000 PsLoadedModuleList = 0xfffff800`030a7670
Debug session time: Tue Jan 10 06:56:20.599 2012 (UTC - 7:00)
System Uptime: 0 days 2:17:08.003
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck A, {ffffffffffffffff, 2, 0, fffff80002ee2bb6}

Unable to load image \SystemRoo... Read more

Read other 9 answers

I've been having random BSoD's the last couple of weeks, generally when I exit a video game, but never during the game except SOMETIMES when I alt-tab. Last BSoD mentioned a CDD.DLL, if that helps.

I have ran a full memtest, and the memory completes 4 passes. Local technician seems to think it's the ram anyway, but I thought I'd get a second opinion.

Attached is the file from the SF Diagnostic Tool, if anyone can help that'd be great.

A:Random BSoD's, Possibly gaming/ram related

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c00c07a0, 0, fffff9600069dc51, 0}
Could not read faulting driver name
Probably caused by : cdd.dll ( cdd!CddBitmapHw::Release+31 )

Followup: MachineOwner

Quote: Originally Posted by klawful

I have ran a full memtest, and the memory completes 4 passes.

It looks memory related - you need to run a minimum of 8 passes of MemTest86+ (note the +):
RAM - Test with Memtest86+

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How you doing guys, I'm worried and very exited to post for the first time on here about my problem. I'm worried because I've been with no working computer for weeks now and I'm hoping to get get some help on here from the experts.

HINT* Before mentioning my problem, I remember installing some windows updates days before the whole problem happened. But ok my problem started on a regular day using the internet I remember I was watching a youtube video and running other open tabs on IE explorer at the same time and eventually my computer crashed giving me a blue screen with the first error "atikmdag.sys". I restarted my computer on normal mode and everything seemed to work fine again. I went back to watching a video on youtube and I recieved a message on my taskbar saying ?Display driver stopped responding and has recovered?. I noticed my video and sound freezing and again my computer crashed giving me the same "atikmdag.sys" error. I then did some research on the error and I came to the conclusion that it was related to my video card. Many people believe it could be multiple different causes that triggers that error(failing video card, power supply, etc.) The first step i took was to update my video drivers aka CCC(Catalyst Control Center)from AMD, but the problem kept coming, and each time it was more often. Eventually I wouldn't get any sound at all, I didn't had to do anything and I would still get the blue screens with the same ... Read more

A:Is "atikmpag.sys" my current virus or just an error that caused me many Blue Screens?

Hello lets start by running 3 items. Did TDSS killer find any thing?The atikmpag.sys is a driver file of your ATI graphic card.grpconv.exe is malware.First some system info.Please download MiniToolBox, save it to your desktop and run it. Checkmark the following checkboxes: Flush DNS Report IE Proxy Settings Reset IE Proxy Settings Report FF Proxy Settings Reset FF Proxy Settings List content of Hosts List IP configuration List Winsock Entries List last 10 Event Viewer log List Installed Programs List Devices List Users, Partitions and Memory size.Click Go and post the result (Result.txt). A copy of Result.txt will be saved in the same directory the tool is run. Note: When using "Reset FF Proxy Settings" option Firefox should be closed.Do not reboot in vrterrn theseRun RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This means that the tool has been successfully executed.
If nothing happens or i... Read more

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Hi All,

I'm trying to help my co-worker on another city troubleshoot an issue with his computer. His computer would randomly shut down several times a week. It even shut down when he is not even using it.

I looked in the event viewer and found the error when it crashed is Kernel-Power 41 and Bugcheck 1001.

I got him to email me the dump. With my limited knowledge regarding the dump files, I found two issues: VIdeo_TDR_Failure (116) with atikmag and WIN7_DRIVER_FAULT with ntoskrnl.exe. I attached the dump files. Please help.

Meanwhile, I will asked him to updat the video driver.

A:PC Shutdown without bluescreen, possibly issue: atikmpag and ntoskrnl

Quote: Originally Posted by deadlyc

Hi All,

I'm trying to help my co-worker on another city troubleshoot an issue with his computer. His computer would randomly shut down several times a week. It even shut down when he is not even using it.

I looked in the event viewer and found the error when it crashed is Kernel-Power 41 and Bugcheck 1001.

I got him to email me the dump. With my limited knowledge regarding the dump files, I found two issues: Video_TDR_Failure (116) with atikmag and WIN7_DRIVER_FAULT with ntoskrnl.exe. I attached the dump files. Please help.

Meanwhile, I will asked him to updat the video driver.

Hello there!

It believe it's his GPU card that's causing the crashes. Follow this article STOP 0x116: VIDEO_TDR_ERROR troubleshooting and run the mentions tests. Then the other thing that may be causing the problem is scmndisp.sys is a driver that is associated with a Netgear wireless adapter. I would recommend to download and update the drivers for Netgear Wireless Router.


Loading Dump File [C:\Documents and Settings\Shyam\_jcgriff2_\dbug\__Kernel__\080812-44631-01.dmp]
Built by: 7601.17790.amd64fre.win7sp1_gdr.120305-1505
Debug session time: Wed Aug 8 07:20:46.511 2012 (GMT+6)
System Uptime: 0 days 13:39:34.526
BugCheck A, {0, 2, 1, fffff80002ee4a3c}
*** WARNING: Unable to verify timestamp for scmndisp.sys
*** ERROR: Module load completed but symbols could not be l... Read more

Read other 1 answers


? Windows 7 x64
? Windows XP was originally installed...but I formatted my HDD while installing 7
? OS version
? 2 years old
? Windows seven since November 09'
? Intel Core 2 Quad Q6600 @ 2.4Ghz
? Gigabyte HD4850 @ 1Ghz since 2 days, but there was the same exact problem on my old Sapphire HD3450 @ 256Mo
? Asus P5B-SE
? Anteq 500W...if i remember well

Hello everybody.

I have had these BSOD almost since I installed Seven.
I used WINDBG myself to interprete those minidumps, and that helped me to search on the web.

While searching on the web, I saw lots of people complaining about similar issues with similar dlls involved, but I didn't found how to solve this.

I completely uninstalled ATI software, and reinstalled the standalone display driver, but the problem is still here.

All my drivers are up to date, including those of the graphic card.

I enabled memory remap yesterday, but it didn't change anything (I suspect a RAM-related issue, but I'm not sure).

I attached the files you asked for. The perfmon report is in French, so feel free to let me know if you need a translation of some part or another detail.

Thanks by advance for your response.


A:BSOD - atikmpag, dxgmms1, atikmpag... - Win 7 x64


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Hi there, i have been encountering problems with my PC where it would cause a BSOD.

The blue screen seems to happen randomly when im browsing online, but sometimes my windows explorer would just crash causing my connection to the internet to be cut off.

I did a factory restore to my computer and it seemed to be ok for a while but the same problems just appeared again.

I used an application called Blue screen view to try and see what was causing the BSOD and on all of the reports it said a file called "ntoskrnl.exe" was involved.

I will included the mini dump files with this post.

If you need any more information from me please let me know.

Thank you!

A:Windows crashes (BSOD) possibly caused by "ntoskrnl.exe"

Hello and welcome to TSF!

A few different 1e: KMODE_EXCEPTION_NOT_HANDLED bugchecks. In 3 dumps, nwifi.sys is the probably caused by fault... which is likely being faulted by another 3rd party driver. In all of the dumps that do list nwifi.sys as the probably caused by, it mentions that it fails to load the symbols / verify the timestamp for athrxusb.sys which is the Atheros Wireless LAN USB device driver.

I recommend updating your Atheros wired / wireless drivers -


dtsoftbus01.sys is listed in your laoded drivers list, this is the Daemon Tools driver. Daemon Tools is a very large cause of BSOD's, so I recommend removing it. Optional visualization programs are: PowerISO, Magic ISO, ImgBurn, etc.



Read other 5 answers

My computer suddenly started crashing randomly throughout the day. It's always the same BSoD error message, but not always the same file that causes it. Some days I've only had 1-3 crashes, and some days I've had over 20. For the last week or so I've received help from other areas of bleeping computer -> http://www.bleepingcomputer.com/forums/t/520475/getting-numerous-bsod-per-day-help-needed/
The crashes seems to happen completely randomly. It can be just when I get back to the computer after it hasn't been used for an hour or more, during a game, a movie or similar activities, and sometimes it happens RIGHT after another crash.
From recent scans it would appear that I am completely virus-free, but I might be wrong, or the infection might have damaged files needed to avoid the kernel mode trap.
I will try to answer as swiftly as humanly possible, as I'd like this resolved ASAP. I'd also like to thank you in advance for any help you provide.
Edit: 21-01-2014 13:36 - After a BSoD 2 minutes ago, the computer started to desktop without needing to login. I find it very peculiar.
DDS (Ver_2012-11-20.01) - NTFS_x86 
Internet Explorer: 11.0.9600.16428  BrowserJavaVersion: 10.45.2
Run by Js at 21:29:11 on 2014-01-20
Microsoft Windows 7 Ultimate   6.1.7601.1.1252.45.1030.18.2973.1929 [GMT 1:00]
AV: Microsoft Security Essentials *Enabled/Updated* {641105E6-77ED-3F35-A304-765193BCB75F}
SP: Windows Defender *Disabl... Read more

A:UNEXPECTED_KERNEL_MODE_TRAP Possibly caused by malware

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
To help Bleeping Computer better assist you please perform the following steps:
*************************************************** In order to continue receiving help at BleepingComputer.com, YOU MUST tell me if you still need help or if your issue has already been resolved on your own or through another resource! To tell me this, please click on the following link and follow the instructions there.CLICK THIS LINK >>> http://www.bleepingcomputer.com/logreply/521470 <<< CLICK THIS LINK
If you no longer need help, then all you needed to do was the previous instructions of telling me so. You can skip the rest of this post. If you do need help please continue with Step 2 below.
***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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I've had numerous crashes on a computer only a few months old. I've made a separate topic in which it was suggested that the problem may be malware; it can be found here:


Edit: I've installed and run CCleaner which detected 229 issues.

"P.S. I don't know exactly how you determine where the problem from BSODs lie, but if such a large number of registry issues is unusual then you may decide to 'lower the priority' on troubleshooting my issues just in case a BSOD no longer occurs due to the CCleaner fixes."

The following are the logs as per the instructions in the sticky: "Preparation Guide..."

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.7601.17514
Run by norman zhu at 13:24:16 on 2012-03-11
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.8105.5846 [GMT -7:00]
AV: McAfee VirusScan Enterprise *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee VirusScan Enterprise Antispyware Module *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
SP: COMODO Defense+ *Enabled/Updated* {CE351521-78FA-2048-BB22-B68A4A5CA7EC}
FW: COMODO Firewall *Enabled* {4D6F75E0-14AF-2E9E-AACD-24CDCF08AA2A}
============== Running Processes ===============
C:\Windows\system32&... Read more

A:BSODs possibly caused by malware


please try uninstalling Comodo and let me know if that fixes the BSOD.

regards myrti

Read other 4 answers

Ok so here is the situation. I recently (a 3/4 days ago?) installed trial version of BitDefender on my comp, and turned all the anti-virus/firewall/and whatnot gizmos associated with it. Since installation, it would constantly (every hour or so maybe?) say it has found virus on my comp and will quarantine it. The thing is, it's the exact same virus name every time (Trojan something something), and everytime I would just delete the virus from the quarantine zone.

Now today after I installed a game Age of Wonders, the virus alert announced it has found several virus -again same one as before, and I deleted them from quarantine zone.

After a while, I found that for some icons I click (e.g. firefox, adobe reader, etc) a window opens up asking what program I want to open the file. For some other icons, (mostly system related ones like add or remove programs, add hardwares, system, etc) they simply do not open and instead give me error message "C:\WINDOWS\system32\rundll32.exe application not found". And then there are some programs which are not affected, like MS Office.

Now I suspect this is because when I deleted those viruses earlier, I actually deleted the vital files which are supposedly infected by viruses. Now I have no idea what to do to fix this. Any help is greatly appreciated.

A:Very Weird Problem-possibly caused by BitDefender?

Hello fiellixiang

Is rundll32.exe actually missing from C\Windows\system32?
If it is, look if you have a copy of it in C\Windows\system32\dllcache
Copy it over to C\Windows\system32

Go here

Run the "EXE File Association Fix"

Read other 5 answers

P4 2.5ghz HT
1024 mb DDRAM (giel value series) running on 8,4,4 (default)
ati radeon 9200 265mb
sata HDD (western digital)
as7 mobo

Okay, heres the problem. My HDD died a few weeks ago. There were all sorts of scan disk errors, and the drive couldn't access certian things. A system file wen't corrupt and rendered everything inoperable. New HDD time. Got one from newegg, and like one day after installing it, It had the same exact problem. My roommate assured me that it was just a faulty drive. Anywho, I RMA'ed it and got a new one. Its been running fine for about 2 maybe 3 weeks, and just now I hear that noise HDD's make when they are having trouble acccesing. This happened while playing world of warcraft. Then, the system froze and rebooted itself. It won't boot into windows at all, not even safe mode.

ATM I don't have access to a system install CD, I will in a few hours... after easter dinner. >_<

The only thing I can think of that could possibly be wrong with the rest of my hardware is...

-the chipset fan died on the as7, but thats a common problem with that model mobo, and I don't think causes any problems.
-Often, when I reboot the system I get a message that says the power cable is not correctly connected to my 9200, a powerdown and restart usually clears that. But I started wondering if maybe it was because I didnt have enough power to run everything that is in there. The HDD was on a powerline after the vid card... could tha... Read more

A:Harddrive problems, possibly hardware caused?

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I did something really retarded yesterday, I went to download Torrents without an Antivirus with Windows 7 and I happened to download some malicious software thinking it was just adware (It posed as a software to download torrents), at first I've seen it erased my cookies, I though it wouldn't do much other damage and it also set itself as a torrent downloader instead of uTorrent, But now I have problems with my network connection, Only firefox/web browsers work, but software like Origin doesn't recognize an Internet connection, Network center says there is a network connection but can't connect to Internet(see screenshot) After that I downloaded the free vwersion of Avast, I'm currently scanning the system with avast ad already found over 12 threats, If I remove those could it resolve the problem? Could system restore help? Could giving you the file names or my history help? Since I also went to many different websites and got a lot of pop up and pop under ad windows it could've also been a drive by download virus and not just the exe I downloaded, Please note I'm posting this from another PC.

A:Network problems/possibly caused by malware

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and

Having problems with spyware and pop-ups? First Steps

a link at the top of each page.

Please follow our pre-posting process outlined below.

NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum

After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I have a Dell Inspiron 9300 with Windows XP Media Center; I have installed Service Packs 2 and 3.

The problem I have has to do with installation. I have tried on numerous occasions to install IE 7, but I have never been able to do so. I have even tried to install it manually, but without success. No error messages appeared. There was only an icon on the desktop; when I clicked on that, it took me to a web page with a list of common problems encountered when installing IE 7.

I believe that the problem is connected to the language bar. In the past I've had some problems with previous installations when I've had Polish enabled in the language bar (either the installation does not complete itself or the program is installed with menu bars, etc. in Polish). So now whenever I want to download and install (or install something from a CD), I (1) go to "Control Panel," and "Date, Time, Language, and Regional Options" (2) disable/remove Polish, (3) reboot the computer, (4) reboot again, and then (5) download/install the program. I do all that because, even though English is always the first language listed, when I have Polish enabled, the installation wizards always appear in Polish (I live and work in Poland. However, I bought the computer (July, 2005 in the US). Because of these installation problems, I removed Polish from the language bar several months ago.

When I first downloaded IE 7, about halfway through the installation, I noticed that ... Read more

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I have asus asn-sli motherboard, with amd athlon 64 x 2 dual core processor, 2 gb of ram, 2 sata hd, 1 cd/dvd drive and 1 external h/d (but problems started before adding this drive). Running win xp sp3.

PC boots and bios does not detect any drives and message tells disk boot failure and to in insert system disk. Sometimes it will start ok and run for days/weeks, other times will start and then re-boot after a while with same message on start up. It has not detected the cd drive for ages although it still opens, even windows doesn't detect the drive. Have changed batttery on m/b.

I have cleaned inside and all fans are working and one side panel is always off, so plenty of air flow. Have to turn off at mains, wait for hours, then re-start, sometimes successful, sometimes not.

Could it be m/b, bios or even power supply?

A:Problem caused possibly by BIOS or motherboard

Disconnect the CD/DVD drive entirely and see if the hard drive are detected normally. Is the CD/DVD drive SATA too?

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So today after logging onto my computer I try to run Mozilla, and it just hangs up ever time, and I have to run task manager to close it. I've tried reinstalling twice and it still has same errors. In the past few days I've also noticed little hiccups and pauses when use Mozilla and am worried it might be due to malware.Here are my logs:Deckard's System Scanner v20071014.68Run by Jeremy on 2008-05-06 19:48:38Computer is in Normal Mode.---------------------------------------------------------------------------------- System Restore --------------------------------------------------------------Successfully created a Deckard's System Scanner Restore Point.-- Last 5 Restore Point(s) --78: 2008-05-07 02:48:45 UTC - RP217 - Deckard's System Scanner Restore Point77: 2008-05-07 02:09:58 UTC - RP216 - Restore Operation76: 2008-05-05 20:19:29 UTC - RP215 - System Checkpoint75: 2008-05-04 18:53:04 UTC - RP214 - System Checkpoint74: 2008-05-01 13:50:39 UTC - RP213 - Removed Neverwinter Nights 2-- First Restore Point -- 1: 2008-02-17 08:38:22 UTC - RP140 - System CheckpointBacked up registry hives.Performed disk cleanup.-- HijackThis (run as Jeremy.exe) ----------------------------------------------Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:50:41 PM, on 5/6/2008Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.ex... Read more

A:Problem W/ Mozilla Possibly Caused By Malware

Hello Fuuma,

Welcome back to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.


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