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All Sorts of Problems!! Windowsclick; Adobe pdf no longer works; Computer freezes up

Q: All Sorts of Problems!! Windowsclick; Adobe pdf no longer works; Computer freezes up

So the title pretty much says all that I know. And here is my hijackthis log. All help appreciated.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 18:45, on 2009-06-24Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16850)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\ibmpmsvc.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\S24EvMon.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\system32\IPSSVC.EXEC:\Program Files\Altiris\AClient\AClient.exeC:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exeC:\WINDOWS\system32\acs.exeC:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exeC:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeC:\Program Files\Bonjour\mDNSResponder.exeC:\Program Files\Cisco Systems\VPN Client\cvpnd.exeC:\Program Files\Equitrac\Professional\Client\EQSharedEngine.exeC:\Program Files\Intel\Wireless\Bin\EvtEng.exeC:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exeC:\Program Files\Java\jre6\bin\jqs.exeC:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Intel\Wireless\Bin\RegSrvc.exeC:\WINDOWS\system32\slClient.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exeC:\WINDOWS\System32\TPHDEXLG.exeC:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exeC:\Program Files\Lenovo\Rescue and Recovery\rrservice.exec:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exeC:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exeC:\Program Files\Common Files\Lenovo\Logger\logmon.exeC:\Program Files\RealVNC\VNC4\WinVNC4.exeC:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exeC:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXEC:\WINDOWS\TEMP\GKA0D7.EXEc:\program files\lenovo\system update\suservice.exeC:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeC:\Program Files\ThinkPad\ConnectUtilities\SvcGuiHlpr.exeC:\Program Files\Trend Micro\OfficeScan Client\CNTAoSMgr.exeC:\WINDOWS\system32\wuauclt.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Internet Explorer\Iexplore.exeC:\WINDOWS\system32\ctfmon.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeC:\Program Files\Synaptics\SynTP\SynTPLpr.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\WINDOWS\system32\rundll32.exeC:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exeC:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exeC:\WINDOWS\system32\TpShocks.exeC:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.ExeC:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exeC:\WINDOWS\System32\DLA\DLACTRLW.EXEC:\Program Files\Lenovo\HOTKEY\TPONSCR.exeC:\Program Files\Common Files\InstallShield\UpdateService\issch.exeC:\Program Files\Lenovo\Zoom\TpScrex.exeC:\Program Files\Lenovo\AwayTask\AwaySch.EXEC:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exeC:\Program Files\Altiris\AClient\AClntUsr.EXEC:\Program Files\ThinkPad\ConnectUtilities\ACTray.exeC:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32\hkcmd.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\RightFax\FaxCtrl.exeC:\WINDOWS\system32\igfxsrvc.exeC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\Digital Line Detect\DLG.exeC:\Program Files\iPod\bin\iPodService.exeC:\Program Files\Verizon Wireless\VZAccess Manager\VZAccess Manager.exeC:\Program Files\Internet Explorer\iexplore.exeC:\Program Files\Internet Explorer\Iexplore.exeC:\Documents and Settings\dwalker\Desktop\HiJackThis\HijackThis.exeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dllO2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLLO2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dllO2 - BHO: TotalSearchClient - {7955C6B3-D0F6-4B48-8FAD-A2B963700CDE} - c:\Program Files\LexisNexis\Total Search\TotalSearchClient.dllO2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dllO2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dllO3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dllO4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exeO4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitorO4 - HKLM\..\Run: [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLogO4 - HKLM\..\Run: [TPFNF7] C:\Program Files\Lenovo\NPDIRECT\TPFNF7SP.exe /rO4 - HKLM\..\Run: [TPHOTKEY] C:\Program Files\Lenovo\HOTKEY\TPOSDSVC.exeO4 - HKLM\..\Run: [TpShocks] TpShocks.exeO4 - HKLM\..\Run: [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.ExeO4 - HKLM\..\Run: [TVT Scheduler Proxy] C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exeO4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXEO4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -startO4 - HKLM\..\Run: [AwaySch] C:\Program Files\Lenovo\AwayTask\AwaySch.EXEO4 - HKLM\..\Run: [LPManager] C:\PROGRA~1\THINKV~1\PrdCtr\LPMGR.exeO4 - HKLM\..\Run: [AClntUsr] C:\Program Files\Altiris\AClient\AClntUsr.EXEO4 - HKLM\..\Run: [AeXAgentLogon] C:\Program Files\Altiris\Altiris Agent\AeXAgentActivate.exe /logonO4 - HKLM\..\Run: [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exeO4 - HKLM\..\Run: [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exeO4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exeO4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exeO4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exeO4 - HKLM\..\Run: [RightFAX Print-to-Fax Driver] C:\Program Files\RightFax\\FaxCtrl.exeO4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exeO4 - HKLM\..\Run: [OfficeScanNT Monitor] "C:\Program Files\Trend Micro\OfficeScan Client\pccntmon.exe" -HideWindowO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottimeO4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [Message Center Plus] C:\Program Files\LENOVO\Message Center Plus\MCPLaunch.exe /startO4 - HKLM\..\Run: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\isuspm.exe -startupO4 - HKLM\..\Run: [net] "C:\WINDOWS\system32\net.net"O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exeO4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exeO4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /backgroundO4 - HKCU\..\Run: [net] "C:\WINDOWS\system32\net.net"O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')O4 - Global Startup: Digital Line Detect.lnk = C:\Program Files\Digital Line Detect\DLG.exeO4 - Global Startup: VPN Client.lnk = ?O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLLO9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exeO9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exeO15 - Trusted Zone: http://fyi.altep.comO15 - Trusted Zone: events.susmangodfrey.comO16 - DPF: {00134F72-5284-44F7-95A8-52A619F70751} (ObjWinNTCheck Class) - https://houdc2.susmangodfrey.com:4343/offic...ll/WinNTChk.cabO16 - DPF: {08D75BC1-D2B5-11D1-88FC-0080C859833B} (OfficeScan Corp Edition Web-Deployment SetupCtrl Class) - https://houdc2.susmangodfrey.com:4343/offic...stall/setup.cabO16 - DPF: {3F777025-3835-4117-B9FA-5E5230669310} (Dataflight FYI Reviewer Control) - http://fyi.altep.com/dataflight_fyi.cabO16 - DPF: {4BECECDE-E494-4F69-A3DE-DA0B77726307} (WebTransferCtrl Class) - http://support.susmangodfrey.com/WorkSite/...es/iManFile.cabO17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = susmangodfrey.comO17 - HKLM\Software\..\Telephony: DomainName = susmangodfrey.comO17 - HKLM\System\CCS\Services\Tcpip\..\{9E856E72-42D5-4913-BB2B-BDB64E7D75C6}: NameServer = - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = susmangodfrey.comO17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = susmangodfrey.comO18 - Filter: x-sdch - {B1759355-3EEC-4C1E-B0F1-B719FE26E377} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_A8904FB862BD9564.dllO20 - Winlogon Notify: ACNotify - ACNotify.dll (file missing)O23 - Service: Altiris Client Service (AClient) - Altiris, Inc. - C:\Program Files\Altiris\AClient\AClient.exeO23 - Service: Ac Profile Manager Service (AcPrfMgrSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exeO23 - Service: Atheros Configuration Service (acs) - Atheros - C:\WINDOWS\system32\acs.exeO23 - Service: Access Connections Main Service (AcSvc) - Lenovo - C:\Program Files\ThinkPad\ConnectUtilities\AcSvc.exeO23 - Service: Altiris Agent (AeXNSClient) - Altiris, Inc. - C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exeO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exeO23 - Service: EQ Shared Engine (EQSharedEngine) - Equitrac - C:\Program Files\Equitrac\Professional\Client\EQSharedEngine.exeO23 - Service: Intel® PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exeO23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exeO23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: IPS Core Service (IPSSVC) - Lenovo Group Limited - C:\WINDOWS\system32\IPSSVC.EXEO23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exeO23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exeO23 - Service: OfficeScanNT RealTime Scan (ntrtscan) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exeO23 - Service: Power Manager DBC Service - Unknown owner - C:\Program Files\ThinkPad\Utilities\PWMDBSVC.EXEO23 - Service: Intel® PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exeO23 - Service: Intel® PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exeO23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exeO23 - Service: System Update (SUService) - Lenovo Group Limited - c:\program files\lenovo\system update\suservice.exeO23 - Service: ThinkVantage Registry Monitor Service - Lenovo Group Limited - C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exeO23 - Service: OfficeScan NT Listener (tmlisten) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\tmlisten.exeO23 - Service: OfficeScan NT Proxy Service (TmProxy) - Trend Micro Inc. - C:\Program Files\Trend Micro\OfficeScan Client\TmProxy.exeO23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exeO23 - Service: TVT Backup Protection Service - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\rrpservice.exeO23 - Service: TVT Backup Service - Lenovo Group Limited - C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exeO23 - Service: TVT Scheduler - Lenovo Group Limited - c:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exeO23 - Service: tvtnetwk - Unknown owner - C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exeO23 - Service: VNC Server Version 4 (WinVNC4) - RealVNC Ltd. - C:\Program Files\RealVNC\VNC4\WinVNC4.exe--End of file - 14893 bytes

Preferred Solution: All Sorts of Problems!! Windowsclick; Adobe pdf no longer works; Computer freezes up

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: All Sorts of Problems!! Windowsclick; Adobe pdf no longer works; Computer freezes up

Hello and welcome to Bleeping Computer.My name is Syler, I will be helping you to solve your Malware issues. Whilst I am helping you, I wouldbe grateful if you would note the following: Please do not run other tools or scans unless I ask you to and follow all the steps I give you, in order.
Copy and paste all logs requested in you reply, Do not attach them unless asked too.
If you don't know or understand something, please don't hesitate to say or ask before you proceed with my instructions.
Please continue to work with me, until I tell you your machine appears to be clean. Absence of symptoms does not mean that everything is clear.
If I do not hear back from you within 5 days of my last post, then this topic will be closed.First I would like to see a new log since alot could have changed since your origional post.Download random's system information tool (RSIT) by random/random from here and save it to your desktop.Double click on RSIT.exe to run RSIT.Click Continue at the disclaimer screen.Once it has finished, two logs will open. Please post the contents of both log.txt (<<will be maximized) and info.txt (<<will be minimized)AlsoDownload Security Check by screen317 from here or here.Save it to your Desktop.Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.A Notepad document should open automatically called checkup.txt.Please post the contents of that document.Thanks

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I formatted my hard drive recently and ever since that, my laptop has a whole list of problems.
1) Windows would sometimes freeze during startup at the "Starting Windows" black screen. Even after getting to the desktop, sometimes it would freeze up there. I have to power shut down my laptop to shut it off.
2) When I pull up my power options to try to change the plan settings, it says "Your power plan information isn't available." I have been able to change it before though. I have tried a solution by going into cmd.exe and typing powercfg -restoredefaultschemes, but that didn't work.
3) When I create a new folder on the desktop and rename it, the folder still says "new folder" and can't be moved. It does show up after I refresh my desktop.
4) My antivirus shows that a malicious url was blocked, containing win32.blackbeard(?) and it came from the Skype.exe process. I've never had trouble with Skype before and now I can't even use it properly.
5) When I play the online game Maplestory, a message pops up saying "Windows must restart because Plug and Play service terminated unexpectedly" or "Windows must now restart because DCOM server terminated unexpectedly" and my laptop restarts.
6) My Windows Update doesn't work. I have it notifying me when updates are available but when I try to update, it fails.
Here's my dds:
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 8.0.7600.17267
Run by Carmen Old Laptop at 14:44:45 on 2014-01-08
Microsoft Windows 7 Home Premium... Read more

A:Windows freezes on startup, at desktop, all sorts of other problems.

Hello and welcome to Bleeping Computer! I am HelpBot: an automated program designed to help the Bleeping Computer Staff better assist you! This message contains very important information, so please read through all of it before doing anything.
We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.
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***************************************************If you still need help, I would like you to post a Reply to this topic (click the "Add Reply" button in the lower right hand of t... Read more

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Hello, I don't know where to begin. When I log on and my start programs run, I receive a couple different messages about something not being in the library. I would check right now before writing this, but I'm afraid my wireless connection would take too long to fix again. I've been having problems for the past week. Very irritating. Lots of time spent trying to unfold this disaster.1) I do have a hijack this log if someone would look at it. 2) Maybe two or three months ago, I updated Internet Explorer7 to IE8 and now it doesn't work at all. I'm stuck, forced to use Mozilla. 3) The wireless router IS in my house and it IS encrypted. YES, I DO have the password key... 4) For the past couple weeks, if I am in a program like MOBSTERS by MYSPACE my computer will freeze. It happens every time, SHORTLY after going into the MISSIONS tab. I have to do a hard restart or it'll stay frozen for the entire day.5) On my wireless connection... IF/When I click "repair".... It will work for maybe 15-30 seconds MAYBE!! and then it will restart my computer. 6) I can't afford to pay for help, but I do have a few rare coins I would happily exchange for some help here. I am new to this and don't understand how I will be contacted or how I will know if someone is trying to reach me. Call me if you wish. Or email. PH # removed or email me at: Same gmail.comMoved from HJT to AII no logs..Although I have read the rules and ... Read more

A:cpu freezes, crashes, IE no longer works, wireless network drops frequently

Hello, I realize you are new here. I moved your post from HJT forum to here Am I InfectedCan you run this and post the log please.run MBAM (MalwareBytes):NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.Please download Malwarebytes Anti-Malware and save it to your desktop.alternate download link MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.Make sure you are connected to the Internet.Double-click on mbam-setup.exe to install the application.When the installation begins, follow the prompts and do not make any changes to default settings.When installation has finished, make sure you leave both of these checked:Update Malwarebytes' Anti-MalwareLaunch Malwarebytes' Anti-MalwareThen click Finish.MBAM will automatically start and you will be asked to update the program before performing a scan.If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.On the Scanner tab:Make sure the "Perform Quick Scan" option is selected.Then click on the Scan button.If asked to select the drives to scan, leave all the drives sele... Read more

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Ever since I've gotten this thing (Gateway POS laptop), it's had a lot of problems. Wireless always cuts on and off for no reason, and the connection would seemingly just stop randomly, and nothing I could do would fix it until I restarted. It would always say that I'm connected, it just wouldn't actually do anything. Early last year, the whole harddrive crashed and there was nothing I could do to save it. I sent it to the company and they replaced it. When I was trying to fix it by their directions, there were all these clicking noises inside of the system.

Sunday night, that started to happen again. It's still running obviously, but it's not "working." It takes over 5 minutes to boot up now... before this, it was the fastest loading thing I've ever used. Also, internet usually doesn't work at all now. I turn it on and off until I finally get lucky. Everything runs incredibly slow and the comp will freeze up for a few seconds when I try to close a window or even click on the Start menu. Even on these lucky times, it will only last a couple minutes before the freaking thing just decides to stop working again.

I've used Ad-Aware, Spybot, AVG, and HouseCall. The latter did find some infected Java files (odd) but I deleted those, and now I can say that none of the programs find anything wrong. If anybody has some advice on what it could be, how it could be fixed, anything at all... I would be very greatful.

[edit] Will a... Read more

A:My computer is having all sorts of problems.

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My computer was fine one day, switched it on the next and the Internet wouldn't load. The connection is fine so I wasn't sure what it was. After some research online (using my iPhone) I decided to remove my anti-virus in case that was preventing it from opening. It opened after that (I use Chrome) but it kept coming up with Shockwave plug in unresponsive message. So I then removed Shockwave, message is gone but still no joy.

I also removed Chrome thinking if I re-install it might help, this may have been a bad move because IE is so slow I can't get the page to load to reinstall. Aside from this everything is else is mega slow, I tried emptying recycle bin and it stays on the timer forever and never does anything. It also won't shut down, it stays on the logging off screen forever.

System restote doesn't work, I've done a malware scan, removed all spyware (as I read that can slow it down). I just don't know what else I can do. Sorry for the long winded post, just need some help! :(

One other thing to note is that several times when trying to shut down it comes up with the end now box for something called AUSUpdateWTitle, no idea what that is and it's not on the start up list.

A:Really stuck- computer slow, crashing, all sorts of problems

We recommend that you read this article…
NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help - Tech Support Forum
follow the instructions very carefully; then, post all the requested logs and information; as instructed, in the Virus/Trojan/Spyware Help - Tech Support Forum section of the forum.
(Simply, click on the colored links to be re-directed.)

Please ensure that you create a new thread in the Virus/Trojan/Spyware Help - Tech Support ForumForum; not back here in this one.

When carrying out The Malware Removal Steps, if you cannot complete any of them for whatever reason, just continue on with the next one until they are all completed.
However,it is extremely important to make mention of the fact that you could not complete any of the steps in your post to the Virus/Trojan/Spyware Help - Tech Support Forum Forum; where an Analyst will assist you with other workarounds.

Once done, please be patient, as the Security Team Analysts are usually very busy; one of them will answer your request as soon as they can.

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I have Windows XP and for a while now I have been trying to solve this problem. When in windows explorer or in the run/browse box files are sorted by default according to the last file used. Has anyone ever heard of this or have any idea how to fix it? I thought it's possible that this was changable in the registry but I don't know what key would control it.

It makes a lot of extra work because you have to tell it explicitly to sort by name every time.
Thanks for any help

- Matt

A:Windows no longer sorts my files alphabetically!

Could this be what you're looking for http://www.winguides.com/registry/display.php/786/ or maybe this http://www.winguides.com/forums/sho...Number=115086&page=4&view=expanded&sb=1&part=.

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No error messages. No change of software. My connection is wireless

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Okay, basically, my computer no longer works at all. I sent this Facebook message to a friend of mine who is good with computers. I sent it Christmas night, when my computer still worked. It describes what was happening at the time:

"Symantec keeps saying it's blocked a malicious attack on my computer, so I click view details and it says "An intrusion attempt by [MY NAME]-PC was blocked". It keeps saying that I've had attacks blocked, and that something called "HTTP Zbot Malicious File Download" has been blocked. The statistics it gives are:

Risk level: High
Default action: Block
Action taken: Block
Attacking Computer: [MY NAME]-PC (, 62929)
Destination Address:, 80
Traffic Description: TCP, 62929

What does this mean? How do I get rid of it? I don't have anything important on my PC, but what am I at risk of losing here?

Also, Windows Defender keeps deleting (and I think at first it quarantined) "TrojanDownloader:Win32/fakeinit".

So I kept deleting it/blocking it and it kept coming back so I typed these things into the search engine and none of the results were helpful. Basically they said that TrojanDownloader often posed as antivirus software and then once downloaded installed lots of spyware and such on your computer. They gave some files it posed as, and suggested deleting them but none of them were on my computer (well none of them came up when I searched, anyway).

Finally, sometimes a pop... Read more

A:My computer no longer works at all in the slightest


Do you have access to another computer that you can download a program and transfer over to the infected PC?

If so please do the following:

Please download exeHelper to your desktop.Double-click on exeHelper.com to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of log.txt (Will be created in the directory where you ran exeHelper.com)
Note If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

If not, can you access your Task Manager?

If you can (Ctrl + Alt + Del)

List out all the running processes for me:

If you are able to successfully run exeHelper, it should free up your computer enough to run the following diagnostic scans:

Please do the following:

Please download DDS from either of these links


and save it to your desktop.Disable any script blocking protection
Double click dds.pif to run the tool.
When done, two DDS.txt's will open.
Save both reports to your desktop.
Please include the contents of the following in your next reply:



Download GMER Rootkit Scanner from here or here. Extract the contents of the zipped file to desktop.
Double click GMER.exe. If asked to allow gmer.sys... Read more

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Hi all, Ive been using my computer in 1024x768 screen resolution for the past couple of weeks and now i would like to set it back to 800x600. But heres the problem. Every time i try to set it to that my screen just says "frequency out of range". Ive tried switching to different refresh rates for it but it still does not work. Only resolutions of 1024x768 or higher work. It used to work fine in 800x600. Whats with this thing? Why am i not able to use the resolution that every computer and monitor can support anymore?

Thanks, Nissanman

P.S. My video card is a Nvidia Vanta LT AGP

A:Computer no longer works with 800x600

Try updating the video cards drivers

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I recently got a virus on my laptop that tried to get me to download fraudulent antivirus software. I followed instructions and ran SmitFraudFix in safemode. That helped a lot, but it came back, so I searched some more and followed a topic here from April where the user had the same problem. So, I've run the SmitFraudFix again, then I used SuperAntiSpyware. After that, I couldn't boot up my computer normally, it always stopped at an options screen where I could pick the different ways, so I started in the "last normal config" and it has been okay starting since.

However, the internet no longer works. There are no Network Connection icons in the system tray, Wireless or Local. When I go to My Network Places, there is nothing there except a butterfly icon that says "My Web Sites on MSN" Also if this is relevant, in my systray the time is in 24 hour mode and it the words "Virus Alert!" are immediately to the right. Clicking the words only brings up the date and time adjustment.


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Hello my friendly experts,

I have set my computer to boot up every day, via the BIOS, for the past year and its been working perfectly.

However, recently it has started not to do so. What could be the problem?

Could it be the computers battery that runs the internal clock?

Any ideas?


A:Automatic Computer Boot No Longer Works

The big question.. What did you do to break it?

Is the setting still there? Try re-applying it.

If the battery was dead, then it should be forgetting all kinds of other settings too, giving you errors at startup.

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I left my computer on over night and when i came back and tried to use it, the computer wouldn't respond. My first thought was to just move the mouse and bring it back but nothing happened. I turned it off by pushing the power button and restart the computer but nothing happened when i turned it back on!! No splash screen no BIOS or POST beeps.

I tried unplugging the Hard drive and powering it up but i got no error beeps.
So i took the RAM out and powered up again and got the error beep i was looking for. SO...do you guys think its the RAM that went bad?

*i did try to switch the RAM to a different slot but i had the same problem not beeps, no POST. (the computer is relatively new; How could the RAM just die like that?)

A:Computer no longer works after period of inactivity

Please use proper thread titles.

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I bought this dell inspiron 3800 from ebay about a year ago. about 2 month ago the computer stopped working completly it wouldn't turn on. now it turns on but a white screen comes up and it is asking for a primary or administrator password. i tried calling dell but the computer doesn't have a service tag so they couldn't help me. can anyone help!!!

A:eBay purchased computer no longer works

oh! You didn't bother to read the FAQs: http://www.techspot.com/vb/topic86309.html

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I have win xp sp3... I think. The cpu usage is 100% and it sucks!!1 It took me 6 hours just to do the first few steps to post this message please help and thanks a million! BTW I had to use Safari to post this message and the s&d said I had some sort of zlob trojan or something. This started when I tried to install a divx codec... I know to never do this again!
dds info follows:

DDS (Version 1.1.0) - NTFSx86
Run by winxp at 19:43:24.90 on Tue 12/23/2008
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.512.185 [GMT -6:00]

============== Pseudo HJT Report ===============

uSearchMigratedDefaultURL = hxxp://windiwsfsearch.com/search?q={searchTerms}
uSearch Bar = hxxp://windiwsfsearch.com/ie6.html
mWinlogon: Userinit=c:\windows\system32\userinit.exe
mWinlogon: Userinit=c:\windows\system32\userinit.exe
BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - c:\program files\yahoo!\companion\installs\cpn\yt.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: searchersmart search enhancer: {4D8BAFA9-281F-6D95-113E-F69299E7B45E} - c:\windows\system32\gscizinwfugcvp.dll
BHO: c:\windows\system32\hohazevu.dll
BHO: XML Class: {500BCA15-57A7-4eaf-8143-8C619470B13D} - c:\windows\system32\msxml71.dll
BHO: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - c:\program files\mcafee\virusscan\scriptsn... Read more

A:hijacked ie no longer works and cpu 100 percent used...my computer crawls!!!

Hi, welcome to TSF!

If you still need assistance, please post a fresh DDS.txt

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Hi I am running Windows XP SP2, with Internet Explorer 7.0 my computer has recently been acting funny. I have went through the five steps and there is definitely something wrong. Please help.

Logfile of Trend Micro HijackThis v2.0.0 (BETA)
Scan saved at 7:16:51 PM, on 12/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
Boot mode: Normal

Running processes:
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Lanovation\PrismXL\PRISMXL.SYS
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\sy... Read more

A:Computer is slowing, Switch User no longer works as well as Safe Mode

bump need help

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I have a Sony Vaio VGN-AR51J running windows vista. It came with IE7 installed but I have had constant issues with tabs freezing for ages for no reason etc. I sometimes don't even have to be doing anything with IE7 then if I try to switch tabs ALREADY OPEN or explorer windows and it freezes again??? Same thing happens when I click links in IE7 like for instance page numbers when on forums etc...

I always update windows and also Sony's own updates automatically.

So my question is this...

Why on Earth does IE7 perform so badly?
I know it is IE7 and not something else because I have firefox installed as well and when I use this its perfect, NEVER any freezes when performing the same tasks?

I know the obvious thing to say just use Firefox all the time but there are a few situations were firefox is not suitable. e.g. until quite recently firefox was not suitable for eBay sellers and did not even have a toolbar.

I just don't understand how Microsoft can produce such an appaling program given the fact that they make windows as well? You should expect it to be the best option by far yet firefox exposes IE7 for what it is...A SHAMBLES. The company behind firefox should come up with an office suite so I can get rid of Office as well.


A:IE7 Freezes Issue yet Firefox works without problems?

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I recently built myself a new computer and installed Windows 7 Professional 64-bit on it:
Core i7-3930K 3.2GHz CPU
Noctua NH-D14 CPU Fan
32GB of DDR3 G.Skill 12800 RAM
128GB Crucial M4 SSD HDD (as the C drive)
3 2TB Seagate HDD's RAID 5 (software is up to date)
Antec HCG-900 900 watt PSU
EVGA nVidia GeForce GTX 480 video card
Bluray/DVD drive

All of the parts are brand new. The problem is that I installed the Adobe CS6 Master Collection and every time I try to use Premiere (on any new or old projects) and make any video edits - the entire computer freezes. Sometimes it takes a few minutes, sometimes it takes nearly an hour of video playback and/or editing to freeze. I am going crazy trying to figure out what is going wrong. I do not get any bluescreen errors or anything in the Event Viewer (other than a notice saying the computer shut down improperly due to the fact that I had to hold in the power button). The odd thing is that it seems to work in Safe Mode every time, thus making me think it's a software issue. The other strange thing is that I've left Premiere open all day and night and the computer would not freeze - it only seems to happen when I'm making edits or playing back video.
What I have tried thus far:
Reinstalling Windows (with no antivirus or extra programs)
Updated Adobe Premiere CS6 (I also tried CS5)
Installing Windows Updates
Windows Memory Diagnostic (no errors found)
Updating all drivers
Alternate vid... Read more

A:Adobe Premiere freezes my computer

I actually solved the issue by updating my BIOS to the latest version. Now Premiere no longer freezes. I guess there is an issue with SSD's on the SATA III ports.
All is taken care of.

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Here is my hijack this log. The main problems are pop up windows, "windowsclick" redirects, and most annoying, my Adobe crashes every time I try to open a pdf. Thank you in advance!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:57, on 2009-06-24
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16850)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MsMpEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Altiris\AClient\AClient.exe
C:\Program Files\ThinkPad\ConnectUtilities\AcPrfMgrSvc.exe
C:\Program Files\Altiris\Altiris Agent\AeXNSAgent.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Equitrac\Professional\Client\EQSharedEngine.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Trend Micro\OfficeScan Client\ntrtscan.exe
C:\WINDOWS\Sy... Read more

A:"windowsclick" redirects; Adobe Crashes; random pop up windows all the time!

Now the computer is really getting hung up on everything. Can any of the tech geniuses get me started here?? I fear I'm heading for a computer crash....

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Ok, Lets see if I post this question in here...

My computer is going though freezes and restarts when I play games, usualy a game called ultima online. My comp goes all the way to 100% usage and this is bad for my mother board. Does anyone here know how I can make my computer not jump up to 100% usage when I play games like uo?


A:Computer works at 100% and freezes

why are u making new threads for?
post here where your original thread was lol


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One of my computers has been infected with a virus I am almost certain. It is being blocked from accessing the internet and it puts up a bunch of pop ups and wants to freeze up a lot of the time.

I can get it into safe mode ok, but after running a virus scan with avg, found nothing.

Where should i begin with the restoration of this machine?

All help appreciated!

A:my computer will no longer access internet, virus at work, pop ups, freezes??

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Touchscreen recently stopped working, went through troubleshooting, and HID-compliant touchsreen, is no longer in the drivers list for me to update, enable or disable.  anyone know where i can download the driver or where i need to go for an update or somesuch.

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Received an alert that Adobe Reader had fixed a security flaw in version 6.0, and they suggested upgrading to the latest version. I uninstalled Adobe Reader 6.0 and downloaded and installed Adobe Reader 7.0 (free version) with all upgrades.

Today, when I booted, the computer kept freezing up and I had to artificially shut down. I took everything out of START-UP, using msconfig, but it still froze.

I reopened in SAFE MODE, ran a virus check with AVG trial version .... no problem. So I rebooted and uninstalled Adobe Reader 7.0, reinstalling Adobe Reader 6.0.

Anybody have any idea what sort of conflict I might have? Running Windows XP Home, 2nd SP and all subsequent updates.

Have almost always gotten successful solutions using this board and will appreciate any help to achieve solution. Would like to go back to the newer Adobe Reader, if I can figure it out.

(Please note: Answers need to be addressed as if to a kindergartener -- I am not totally computer illiterate, but I am not that well-versed ... what I do is usually by intuition.)


A:Solved: Computer Freezes - Adobe Reader 7.0 ??


Are you still having this problem?

If so, when you reinstalled Adobe Reader 6.0, is it working okay? When you downloaded version 7, was it direct from the Adobe website, or the updater in the Help menu of Adobe Reader?

If it was the website, did you install the Yahoo and PhotoShop extras? If so, unless you really want them, you can untick them.

There are some updates that require version 7.0 already installed, such as 7.0.1. You didn't try them did you?



Read other 3 answers

Hi,I was wondering if anyone had this same problem. A few weeks ago I received some malware/trojans, but eventually quarantine/deleted them with malwarebytes. But then after I did that, everytime I try to watch anything associated with adobe flash player/shockwave, my computer completely freezes up and I have to manually restart the computer. Even on sites like Hulu.com, Youtube, and even facebook videos. Below is the log from Hijackthis. Can someone help me with this? ThanksLogfile of Trend Micro HijackThis v2.0.2Scan saved at 12:58:27 PM, on 3/11/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16981)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Symantec\pcAnywhere\awhost32.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Analog Devices\Core\smax4pnp.exeC:\WINDOWS\system32\igfxtray.exeC:\WINDOWS\system32... Read more

A:Adobe Flash/Shockwave Freezes computer

Hi tegiman, and welcome to Bleeping Computer.Follow the Preparation Guide please and post the logs requested... ...

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Im getting occasional computer freezes but the mouse works. the screen doesn't change and it takes a minute or 2 before it comes back. last night during a freeze the computer shut down and wouldn't restart without using the bootdisk.
Ive done a system restore. VAIO has a warning and wants to troubleshoot. when I did it came back with a problem with the Microsoft teredo tunneling adapter. it tried to reinstall the driver but was unable. I found and installed a driver myself. the troubleshoot now comes back with problem with Microsoft teredo tunneling adapter #2, and it trys to reinstall that driver but cannot
Ive done a full dskchk 2 times and no problems come up. Ive installed and done disk checkup and it says no hard drive problems. however HDD scan report finds UltraDMA CRC errors.
last month I had the dllhost virus removed and the computer seemed to be fixed, Im wondering if the virus corrupted my hard drive or something in my operating system.
Thanks in adavance for your time.

A:Computer freezes but mouse works

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a friend of mine has been having problems with windowsclick, getting redirected to all kinds of sites, i helped her out and managed to get it to stop by using combofix and MBAM but since the process was very long and complicated (at least for me ) i wanted to ask you if i can be sure everything is gone and safely give back the laptop to its owner or should i post the logs of combofix and MBAM so you guys can have a look at it?

Thank you very much

A:problems with windowsclick

Hello axel84, As you will notice the blue text at the top of this forum,won't allow combo fix use in this section. so please post the MBAM log and then run these scana and post the log also.From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and choose: Select AllClick the Empty Selected button.If you would like to keep your saved passwords, please click... Read more

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When I start my computer it freezes up after anything between 2 - 10 minutes. During the time when everything is frozen, the cursor still works until I get a BSOD.

From my research so far it could be anything from out of date graphics drivers (Which I cannot update without getting an error), a problem with the RAM (I cannot run Memory check without getting an error) or outdated firmware for my OCZ Agilty 3 SSD (Which according to the dates on the website is actually up to date.

I seem to have too many issues now and really have no idea where to start.

Any help on this will be massively appreciated.

Sorry if I've missed anything on this post. Please let me know if I need anything else and I'll dig out the info.

Many thanks


A:Computer freezes (mouse works for a while before it shuts itself off)

Hi Kayla,

Firstly i would suggest to remove all Mcafee Anti-virus/security scan programs as it is well known
to cause BSOD issues. Also uninstall Kaspersky. Two security programs running at the same time
can cause issues.


As an alternative please install:
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability
compared to other antiviruses/internet security software.

Once downloaded, update and run a full system scan

Also run Windows Update:

Please Click on Start -> All Programs -> Windows Update



Read other 1 answers

After beening pestered to the point of no return I downloaded Adobe Flash Player 11. Now no matter what I do the computer keeps freezing. reimage scanning states that the list below have crashed recently.

1. Microsoft-Windows-capi2
2. Microsoft(c) Register Server
3. Windows Backup
4. System Restore

Crashes occur mostly with videos and games. I have updated all drivers, etc....

Below is what has been requested by your forum

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: AMD Phenom(tm) II X4 955 Processor, x64 Family 16 Model 4 Stepping 3
Processor Count: 4
RAM: 3327 Mb
Graphics Card: ATI Radeon HD 4200, 368 Mb
Hard Drives: C: Total - 953859 MB, Free - 848627 MB;
Motherboard: ASUSTeK Computer INC., M4A785TD-V EVO
Antivirus: Norton Internet Security, Updated and Enabled

A:Computer Freezes randomly after downloading Adobe Flash Player 11

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This website looked helpful, so I decided to see if I could find some answers here. Thanks in advance to anyone taking the time to read this and/or trying to help!

My problem is that my desktop computer has started freezing a few minutes after booting. The computer works fine, however, in Safe Mode. I have already tried turning off all the startup programs using msconfig, but to no avail. The problem persists even after reformatting.

Here is some information about my computer:

OS: Windows 7 Ultimate 64-bit
Motherboard: Gigabyte GA-X48 DS4
Processor: Intel Core 2 Duo E8500 3.16 GHz
RAM: 4x2GB Mushkin 996599 DDR2 1066
Graphics Card: ASUS ATI Radeon HD 4870
HDD: Seagate ST3250410AS 250GB 7200RPM

I built the computer in 2008 and it has run solid as a rock up until now. The CPU is overclocked to 3.8 GHz (I have an OCZ heatsink, so don't worry) and the RAM is manually set to the advertised frequency and timings (the BIOS default settings were wrong). I haven't tried poking around with my hardware yet, as I figured it would be better to get some opinions first.

Any help would be greatly appreciated! Thanks!

A:Computer freezes even after reformat, works in Safe Mode

I would test your memory, it could be a bad stick of ram. Just try each one individually and see if it freezes on all of them.

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It does this like once an hour at least. Once it's frozen, it's frozen until I manually power off.

I tried scanning with spybot twice, and avira twice, though it froze on me befor it completed. I'm defragging now, but it will probably freeze before it's finished too.

Any advice?

Win XP, on a compaq pesario, by the way.

A:Computer works perfectly fine then all of a sudden freezes

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My computer randomly shuts itself off. It can happen after 15 minutes or up to 12 hours.

When I turn it on again it always freezes when the Windows logo appears, (Win7 and the part where the four dots become the logo).

If I wait for about 10 minutes, the computer will start up again, and we're back at the beginning again.

(Edit: A new symphtom is that sometimes when I reboot, without it crashing, it freezes on "Starting Windows" as well.)

Any ideas?
/Svante Paulsson

A:Computer shuts down randomly, startup freezes, works later

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Hello, I am new to these forums, and I don't even know if this is the right place, but I didn't find any place for posting crashes that are not BSODs. So if I am on the wrong place, sorry
Anyways, I've seen another thread about a similiar problem here, but I tried everything on it.
Here's everything I tried doing:Clean reboot from Safe Mode
Boot Windows with last good configurations
System Restore (until I found out that my notebook doesn't support that )
System Recovery (I was dumb enough to format the recovery partition for extra space )
Verified Drivers (With verifier.exe, found 1 "bad" driver, removed it, but still didn't work.)
Anti-Virus (found 1 virus, removed it, still nothing.)
Msconfig.exe and disabling servers/startup applications

What I'm yet considering to do:Uninstall the Microsoft C++ Redistributables (But I can't do that since Windows Installer is required and it isn't available on safe mode)
Dust Out notebook fans
Use a Cooling Pad

What happened before it started doing that:
I was going to play a game that needed some C++ Redistributables, so I installed those.
While I was playing, the computer fade out, out of nowhere. That didn't amuse me because every time I "try" to play this game or any resource-intensive games, it does that, to prevent overheating. But that's been happening a lot, even when the notebook isn't hot at all. Most times it would hibernate, but this time it has shut down forced. When I booted my computer, after login, ... Read more

A:Computer freezes after Login, only works on Safe Mode

Hey guys, I think I fixed it.
The problem was with the service "Application Virtualization Client"
I disabled it.
of course I know it's not THAT what is causing the error, it's something that this service was trying to read but failed and then made my computer freeze, but I'll leave it disabled until I found out what is it.

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Good morning tech people,

unfortunatly my computer not working once again. As I'm a total beginner on IT-issues I am thankful for every hint.

As the thread name already mentiones: my computer freezes every time after startup. If I choose the safe mode it works perfectly well.
As I already read a view threds on similar topics, I already removed all programms (skye, dropbox, avast) from autostart and ran a scan with hijack this. this are the results:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 06:47:08, on 28.10.2012
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google... Read more

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When in regular operation, I can't open a program without the computer hanging - sometimes for several minutes. Sometimes it freezes or hangs for so long that the computer becomes unusable. There is no specific program that makes it do this, it is as though any process that my computer runs makes it hang. It will hang in increasing intervals until the computer becomes completely unusable.
Startup takes several minutes longer than it should. This includes the time it takes from the time I push the ON button to the time I get to my password screen as well as the time it takes to boot after I enter my password.
I cannot run a quick malware scan let alone a full system scan. The computer will hang, freeze and become unusable.
In SafeMode everything works well (I am writing to you from SafeMode right now). The only issue while in SafeMode is that I cannot run a complete, full system Malware scan using Malewarebytes. It hangs/freezes in the same place, roughly 5 minutes into the scan and I have to restart in order to use my computer again. I can run a complete quick scan while in SafeMode.
I know there is a virus/trojan/spyware etc, I just don't know what it is or how to fix it. I think I had the blue screen of death only once and is not a common occurrence with this issue.

A:Computer hangs/freezes but works perfect in SafeMode

Hi there,my name is Marius and I will assist you with your malware related problems.Before we move on, please read the following points carefully. First, read my instructions completely. If there is anything that you do not understand kindly ask before proceeding. Perform everything in the correct order. Sometimes one step requires the previous one. If you have any problems while following my instructions, Stop there and tell me the exact nature of your problem. Do not run any other scans without instruction or add/remove software unless I tell you to do so. This would change the output of our tools and could be confusing for me. Post all logfiles as a reply rather than as an attachment unless I specifically ask you. If you can not post all logfiles in one reply, feel free to use more posts. If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed. Stay with me. I will give you some advice about prevention after the cleanup process. Absence of symptoms does not always mean the computer is clean. My first language is not english. So please do not use slang or idioms. It could be hard for me to read. Thanks for your understanding.    Scan with DDSDownload DDS and save it to your desktop from here or here orhere.Disable any script blocker, and then double click dds.scr to run the tool.When done, DDS will open two (2) logsDDS.txt: save to your desktop then post its contents in your topicAttach.txt: save t... Read more

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Moved to Virus & Other Malware

A:computer freezes after startup, safe mode works

Please don't post HJT logs on the Windows forums - they should be posted on the Virus & Other Malware Removal forum here (as it says at the top of the forums list page): http://forums.techguy.org/54-virus-other-malware-removal/

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Help!!! my computer freezes seconds into logging into an account i am currently posting this in safe mode anyone able to help please!!!

A:computer freezes seconds into log in but works fine in safe mode

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I'm running 64bit Windows 7 on an Acer Aspire 5742G-6846 (specs posted below). As the title suggests, when I turn on my computer, it will start, login, but then it freezes. I can access everything fine in safe mode. I have already tried turning everything off at start up, uninstalling Rainmeter (which was giving me issues earlier), running ccleaner and malwarebytes. I'm not sure what else I can do short of reinstalling Windows. Any suggestions? Hijackthis log is posted under the laptop specs. Thanks so much.
Intel Core i3 i3-380M / 2.53 GHz ( Dual-Core )
Memory 8.0 GB
Hard Drive 640.0 GB - Serial ATA-150 - 5400.0 rpm
Operating System Microsoft Windows 7 Home Premium 64-bit Edition
Display Type 15.6 in TFT active matrix
Max Resolution 1366 x 768 ( HD )
Graphics Processor NVIDIA GeForce GT 540M
Optical Drive DVD±RW (±R DL) / DVD-RAM - Integrated
Antivirus AVG (disabled)
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:22:31 AM, on 3/8/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v8.00 (8.00.7601.17514)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_6_602_1... Read more

A:Computer freezes seconds after log-in - Safe mode works fine

Have you used the Registry Cleaner in CCleaner?

If you have, you should check this out.

Quote from Phantom010

You should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Never to be used blindly on "Auto" mode. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. In a word, it's a scam.

Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers...




http://www.computerhope.com/issues/ch001077.htmClick to expand...

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Hello all, I have a Dell Inspiron 1545 laptop that uses Windows Vista Home Basic that freezes shortly after I turn it on and log in. I can still move the cursor, but I can't click anything or type anything. It works fine in Safe Mode. I am in Safe Mode with Networking right now. I am suspecting that it is something to do with the drivers since it works fine in Safe Mode. For my first troubleshooting method, I would like to disable all Startup items I possibly can in System Configuration. The problem is that I don't know what I can disable and what I cannot. I don't want to mess anything up.

The origin of the problem: One night I was playing a computer game, not in a web browser, just on the computer, then I went to bed. I didn't turn off the computer, I just shut the top. About 5 minutes later, I heard the Windows start-up music. I thought to myself "What the...?" I opened the top and it said something like, "Windows had to restart due to an error." I click OK and proceeded. After about maybe a minute, it froze and I had to shut it off manually by holding down the power button. Now every time I turn it on and log on, after about a minute, it freezes. I can still move the cursor, but can't click or type anything.

If disabling everything in the StartUp tab of System Configuration doesn't fix the issue, I would like to disable all the items that I possibly can in the Services tab.

Here is a list of all the items that I have in the StartUp tab of System Con... Read more

A:Computer Freezes Shortly after Start Up but Works Fine in Safe Mode

The only items required in startup are your antivirus, firewall and windows defender. All others can be started when needed.

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First time poster and any help is greatly appreciated.

A few days ago my computer (HP Pavilion a1040n - 630 Pentium 4 w/ 1 Gig RAM and running Windows XP Media Center Edition)started to freeze up a few minutes after booting up into Windows successfully. Everything became "Not Responding", even the Task Manager became "Not Responding" and I had to do a hard shut down. I can boot into Safe Mode w/ Networking and I have run all the virus and spyware scans I have... Avast!(Free Antivirus), AVG (Free 9.0), Malwarebyte's (Anti Malware) and Super Antispyware (all with current updated versions) with no findings of any malware or viruses. The Super Antispyware did find its usually listing of cookies but after deleting them and rebooting, I still had the same problem, no difference. I then used MSconfig to stop 2 applications lauching at startup that I had found on this forum have no real neccesary reason to be launched at startup and had caused other users to have issues with freezing... "HP Image Monitoring" and "Updates for HP". Still no change in the problem after reboot.

I have turned off my "CD Emulator", have ran the DDS report and will post it below and even run a "Hijack This" report (but don't know what I'm looking at). I have tried to run the "gmec" program twice now but it seems to freeze up before it completes... the first time it said "out of memory to complete task" an... Read more

A:Computer Freezes after booting, no virus found but works in safe mode.

Ok, I think I solved the problem. I seems there was a conflict with a new upgrade from Zone Alarm. I deleted the program and rebooted... so far no issues after several reboots.

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I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop.

I have an HP DV8 that is about three years old. Here are the specs:
i7 Q720 @ 1.60 Ghz
4GB Ram
I've tried doing the boot repair by pressing F8 during startup and it said everything was working perfectly fine.

I also tried going to previous restore points and it still froze.

I did a scan using hijack this and here is the results:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 6:49:58 PM, on 1/3/2013
Platform: Windows 7 (WinNT 6.00.3504)
MSIE: Internet Explorer v9.00 (9.00.8112.16457)
Boot mode: Safe mode with network support

Running processes:
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
R1 - HKLM\Software\Microsoft\... Read more

A:Computer freezes seconds after log-in; However, Safe mode with network works perfectl

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Hello all. As the title might imply, I am writing this while my computer is in safe mode. After I click on an account when I boot normally, it will freezes a few moments later on the desktop. I'll post my information below and follow the instructions given. Thank you!
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Turion(tm) II Dual-Core Mobile M500, AMD64 Family 16 Model 6 Stepping 2
Processor Count: 2
RAM: 3836 Mb
Graphics Card: AMD M880G with ATI Mobility Radeon HD 4200, 256 Mb
Hard Drives: C: Total - 294513 MB, Free - 170121 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: AntiVir Desktop, Updated and Enabled

A:Solved: Computer freezes seconds after log-in; Safe mode works perfectly well

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Hi I've just recently started experiencing freezing during start-up. It started during a game of League of Legends, and has been progressively getting worse. It's to the point where it'll take minutes to log on and when it does eventually get to my desktop the task bar will have a loading symbol when I scroll on it. I've tried disabling all start-up programs, and services in MSConfig. Updated all drives, uninstalled newly installed programs, restored to a week prior to the freezing and still nothing. Any suggestions?


A:Computer works fine in safe mode, extremely slow and freezes otherwise

Hi there, have you tried removing other peripherals like extra HDD's or DVD/CD drive? might be an idea to just start your machine with only 1 drive, your memory and Video card. If it still does that, try starting the machine with less memory, if you have more than one module of ram.

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well where do i start, firstly then my spec:
asus a8n-sli-se
amd athlon x2 3800
nvidia geforce 7600 gs
4 gb ram??
win xp

The first problem begins with the ram, i recently installed 2 new sticks of ram identical to the sticks i have in, upping my ram from 2gb to 4gb, this actually seemed to slow my pc down!!!! and windows will only recognise 2.75 gb of ram????

secondly my pc has slowed right down lately, ive run virus checks but nothing turns up??

and last but not least, im trying to install microsof flight sim x, i have all the system requirements but when i click intall i get D:\setup.exe is not a valid win32 application.
ive checked the disk, is not damaged, other disks work in my drive, ive tried copying the files to my hard drive and running but after initially working the install fails half way through,

im completely stuck, please help guys, heres my hjt file
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 09:21:41, on 12/14/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program File... Read more

A:all sorts of problems, please help

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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The problems started a couple days ago. I needed to burn an ISO to a CD, and Img burn had always been such a nice program. I was a bit worried, but downloaded and installed it from one of the links on the Imgburn site.
The Windows 7 machine had no antivirus software on it (I know, but my worst problems have come with av installed) so I couldn't do a quick AVG scan.
So Im getting bombed with adware. I go to uninstall, and sure enough, a bunch of other stuff is on the machine. I try to uninstall, and the box pops up that says "do you want to allow this to make changes to your computer " comes up. I clicked "yes" at least once. I'm guessing that was a really bad idea?
I downloaded AVG, did a scan, found 11 things.
Last night I downloaded REVOUninstaller to get the other programs off. Even after that and another AVG scsn, I still had issues.
So I found a site about how to get rid of one of the remaining programs, and ran several scans, all of which found stuff on the first pass. Downloaded some off this site, and generally did almost all this:http://malwaretips.com/blogs/remove-playthru-player-ads/
So then I still need a burner, so I tried looking for a good copy of imgburn (I am wondering if it exists.) I went to Softonic, and it said something about problems with imgburn. So I thought something like, "oh good, a reputable site." That's when the problems really started.
I dowloaded the burner they recommended, AVG caught something. I think I tried it again, at one po... Read more

A:All Sorts O' Problems......

Do you know that Windows 7 is capable of burning ISOs without using a third party burner?
You can get a copy of ImgBurn without the bundled adware from Ninite - Install or Update Multiple Apps at Once under the Utilities heading.
Are you still having problems with adware and or malware?

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My computer has not been "normal" in quite some time. I am under the assumption that I have the "Conficker" worm. 'Though my knowledge of computers only goes barely beyond skin deep. I am aware that some of these problems might not be related, I just want to paint a full picture.... I have Windows XP 32 bit and use Mozilla Firefox.First off I can't get rid of AVG. I have been unhappy with it for quite some time and have been unable to get rid of it. I understand this is a common problem. I did attempt to delete it from the registry. I am aware that this might have been a mistake....I can't download anything from Microsoft.com, softpedia, and seemingly random other sites, very often I would have been trying to download something to help rectify the situation. They never work. It directs me to a page resembling as if I didn't have connection to the internet. "Unable to connect"Internet Explorer has not worked in quite some time, and I can't download it (any version) or uninstall it.My CD burner will ONLY work using BurnAware... and I've tried numerous. *not sure that's entirely relevant*Fairly often, I would say at least once a week, I receive a phony prompt from an even phonier program prompting me that my computer is infected. I can't remember the name of it right now, but it has come in more than one form. One of them was something along the lines of "PC Doctor"... but that isn't the one ... Read more

A:All sorts of problems...

One more thing... This used to happen a lot, but hasn't in quite some time. And just recently began doing it again. When I do a Google search, I can no longer click on the links that Google presents me. When I do I am immediately redirected to a different site... I can copy and past the URL. I just can't click the link directly from my google search page. The website I get redirected to is not always the same, and it appears to redirect a few times before actually deciding to go to a page... Here are some of the pages it takes me too.... The search I used for the first couple examples was "meow".






Since doing this I have discovered that if I continue to click on licks over and over again from the Google page, it will eventually stop doing it for that search word... meaning... I searched "meow" and clicked on four or five links and was redirected to one of the above sites, but then stopped doing that and would act normally. The same thing occurs wh... Read more

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I have been having problems and was being helped out on here and they redirected me and hoped that you would be able to help me more....here is a link to what has already been done http://www.bleepingcomputer.com/forums/t/195852/having-problems-please-help/DDs.txt log:DDS (Ver_09-01-19.01) - NTFSx86 Run by Nakisha at 13:02:12.28 on Sun 01/25/2009Internet Explorer: 7.0.5730.13Microsoft Windows XP Home Edition 5.1.2600.2.1252.1.1033.18.1014.524 [GMT -5:00]============== Running Processes ===============C:WINDOWSsystem32svchost -k DcomLaunchC:WINDOWSsystem32svchost -k rpcssC:WINDOWSSystem32svchost.exe -k netsvcsC:WINDOWSsystem32svchost.exe -k WudfServiceGroupC:WINDOWSsystem32svchost.exe -k NetworkServiceC:WINDOWSsystem32svchost.exe -k LocalServiceC:WINDOWSsystem32spoolsv.exeC:WINDOWSExplorer.EXEC:Program FilesCommon FilesAOLACSAOLAcsd.exeC:Program FilesCommon FilesAOLTopSpeed2.0aoltsmon.exeC:Program FilesCommon FilesAppleMobile Device SupportbinAppleMobileDeviceService.exeC:Program FilesCommon FilesAOLTopSpeed2.0aoltpspd.exeC:Program FilesBonjourmDNSResponder.exeC:Program FilesGoogleCommonGoogle UpdaterGoogleUpdaterService.exeC:Program FilesiWin GamesiWinGamesInstaller.exeC:Program FilesiWin GamesiWinTrusted.exeC:Program FilesJavajre6binjqs.exeC:Program FilesCommon FilesLightScribeLSSrvc.exeC:WINDOWSsystem32svchost.exe -k imgsvcC:Program FilesSonicDigitalMedia Plus v7MyDVD PlusUSBDeviceService.exec:WINDOWSsystem32ZuneBusEnum.exeC:Program FilesHewlett-PackardSharedhpqwmiex.exeC... Read more

A:All sorts of problems

Hello. I am PropagandaPanda (Panda or PP for short), and I will be helping you.Disable Realtime ProtectionAntimalware programs can interfere with ComboFix and other tools we need to run. Please temporarily disable all realtime protections you have enabled. Refer to this page, if you are unsure how.Download and Run ComboFixIf you have already run ComboFix, delete your copy and download a new one. If the computer in question is unable to download ComboFix, transfer it using a removable media (CDs, flash drive).Download Combofix by sUBs from any of the links below, and save it to your desktop.Link 1, Link 2, Link 3 Close/disable all anti-virus and anti-malware programs so they do not interfere with the running of ComboFix. Refer to this page if you are not sure how.Double click on ComboFix.exe and follow the prompts. If you are using Windows Vista, right click the icon and select "Run as Administrator". You will not recieve the prompts below if you are not using Windows XP. ComboFix will check to see if you have the Windows Recovery Console installed.If you did not have it installed, you will see the prompt below. Choose YES.
When the Recovery Console has been installed, you will see the prompt below. Choose YES.
When finished, ComboFix will produce a report for you. Please post the contents of the log (C:\ComboFix.txt).Leave your computer alone while ComboFix is running. ComboFix will restart your computer if malware is found; allow it to do so.In your next reply include:-th... Read more

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Well the latest is my lack of ability to ping ip's getting the system32\ping.com is not a valid win32 app. I can't open task manager, and alot of times when trying to open a program my turbotax starts to try to install. I also just lost ability to open add/delete programs in control panel. I ran hijack, hope someone can help a bit.



A:All sorts of problems

Seems you have 2 Antivirus softwares happening:

C:\Program Files\Kaspersky Lab\Kaspersky Anti-Virus 7.0\avp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeClick to expand...

I believe it would be best to uninstall Symantec (Norton) fully
Then continue on to:
New Preliminary Removal Instructions

If you run the HJT program yourself, you will see the entries for poker and others similar, you are able to tick these fix them too.

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