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Random internet disconnects

Q: Random internet disconnects

So I reformatted my dad's comp. I get into windows for the first time and go straight to nvidia's site to get the video drivers. So I get them, install, and restart. Within a few seconds of starting up I see the GOD DAMN wormblaster window popup, along with a few other popup's talkin about my registry being corrupt (ya know... the blatantly obvious malicious popups). So I restart and dl the wormblaster fix. I restart his comp and all is good except the random popups still. So I go back to my comp to dl an antivirus program and now my internet is randomly disconnecting! I tried system restore, looking for any crap in the windows task manager, and don't know what else to do... anyone have any bright ideas? I tried to dl the AVG Antivirus 7.5 but when my net disconnects the download freezes.

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Preferred Solution: Random internet disconnects

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)


i have a D-Link DLS-264R Adsl Router and i keep getting diconnected randomly from the internet. Some times its ofter like every half hour other times is hours. I had windows Vista then upgraded to windows 7 and it did it on both operating systems. When i do loose my internet i dont think i loose it on the router as all the light are on as normal. Im connected through a ethernat cable and changed that to see if that was the problem and its not im wondering if its the router or my computer.

A:Random Disconnects from the internet

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I have Bell Sympatico HSE (DSL) (Canada) that goes through a Linksys Wired router. Randomly and consistently over the last 1 or 2 years my connection just decides to pack it up for the day. I'll be right in the middle of something and suddenly pages wont load. I have to turn off the modem and router and let it all reset itself. Sometimes happens before the internet is opened too....

Dell Dimension 8100
P4 1.4ghz
384mb RDRAM
XP Home


A:Random Internet Disconnects

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A recently purchased Windows 7 laptop is working fine apart from very annoying random disconnections from the internet. I use the computer about twice a week and tends to be on for about 8 hour sessions, during which time internet is typically lost 1-3 times. Turning the router on and off re-establishes connection. The Windows troubleshooting software says "The default gateway is not available" whatever that may mean. The router is a 2-3 year old netgear cabled model, but worked prefectly with previous vista computers - problem only began when I switched to windows 7.

A:random internet disconnects

Have you also rebooted your modem?

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I have a problem with my internet stopping every 10 minutes or so for 10-20 seconds. I have a Windows Xp sp2 running on a HP pavilion laptop. I don't know what information I should provide, I can give more information though if it is a specific case. I have already tried disk defrag and disk cleanup, a registry cleanup, and a virus scan on AVG that turned up nothing. I don't know what is wrong, can anyone please help me?

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Hello, I recently started having problems with my internet connection where I'll be online (game or random browsing) and I will randomly be disconnected. I am hardwired through a wireless router. The most I run at one time would be Ventrilo, website in background, and WoW and this has never happened before until a couple of days ago. I attempted to switch ports and still same results.

I thought maybe it was the NVidia nForce Networking Controller and the WoW support forums suggested I go in Device Manager > Advanced Tab > Checksum Offload - Disabled, Speed/duplex Setting - Force 100 Full Duplex --- It also recommended I turn off the "Allow the computer to turn off this device to save power" option. I have done all this and to no avail. The NVidia nForce Networking Controller verison is I am at a loss as to what to do from here on.

Let me know what information I can provide to help solve this.

Thank you!!!

p.s. - This took me 10 minutes to write while I was dropped here and there randomly.... the irony...

A:Random internet disconnects

Easiest thing to do is try being connected directly to the modem (bypass the router) or get another router and see if the same thing happens. I had this issue about a year ago, replaced my router and it's been solid since then.

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Hi guys, I'm having an issue with my verizon dsl internet connection. It disconnects randomly with the dsl light on my modem blinking green. I usually I turn the button on the modem off an then back on and that brings it back(until it disconnects again). This has been going on for about 5 days and off on for many months now. I was thinking maybe the issue is that my dsl filter on my landline(a cordless phone) might be too old because we hear some static on the line, its over 5 years old. I don't use a filter on the line that goes into my modem, I use a Toshiba Satellite L355D Laptop using Windows Vista. Any thoughts?

A:Random Internet disconnects

With your symptoms I'd certainly put the filter at the top of the suspect list.

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I'm on Windows XP, using an ethernet cable to connect to my ISP.

Since last night, my internet connection has been randomly dropping. I don't see any 'local area disconnected' or such messages, all the lights on my router remain on indicating that it didn't get disconnected, however I can't browse any sites, I get disconnected from google talk, etc.

Restarting the computer fixes it for the moment, but sometime later it will dc like that again. Waiting for 5-8 mins also fixes it.

There's no pattern to the disconnects, they happened 2-3 times yesterday, then it remained fine for a few hours. Then this morning, it remained fine for 4-5 hours until disconnecting again.

It could be an issue with my ISP, and I've already contacted them to look into it (i'll hear back tomorrow), but because restarting the computer fixes it, I think it could be on my side.

I have Avast Anti virus always kept updated, and ZoneAlarm firewall.

Any ideas? Can I post a Hijack this log or any other log that you guys can look at, and tell me if it might be something on my side?


A:Help! Random internet disconnects

It could be an issue with my ISP, and I've already contacted them to look into it (i'll hear back tomorrow), but because restarting the computer fixes it, I think it could be on my side.If there is no problem with the ISP then uninstall zone alarm firewall.Zone alarm is known to cause internet issues.

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Hi everyone, for the past few weeks whenever I access the internet, whether or not directly connected to my modem, or with a router, I experience random disconnects, and sometimes it will show a "cable disconnected" message for a few seconds, then go away. At other times, I need to disable the internet and reconnect it, then wait a minute to get it to work again. This happens sometimes every 5 minutes to once every hour.

I am on an ADSL connection, ISP is Telus, using a D-Link DSL-300G ADSL Modem.

I think it could be too old for use, as it is always very hot in temperature, and probably about 2-3 years old now. I would really appriciate help on this, it sucks when I play online games and get dropped every game. If anyone can think of info that might help diagnose the problem, just ask and i'll provide.


A:Random internet disconnects, Please help!

Sounds like you have modem or ISP issues. It could also be a failing NIC in your machine, and a long shot would be the cable.

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For a while now my Internet has been randomly disconnecting, it disconnects for only a seconds or less it seems, but is very noticeable when i am gaming as it takes a while for the game to reconnect to the servers. I am not sure if it is a problem with my router or computer hardware, as my brother has his computer setup in the same room as mine and we run off the same connection, and he never gets the disconnects that i get. All of my drivers are fully up to date.

System specs(windows 10)(Alll drivers up to date):
Intel Core i5 I5-4590 Haswell 3.3GHZ Processor LGA1150 6MB
Kingston HyperX Fury Memory Black 8GB 4X4GB DDR3-1600 CL10
Gigabyte GeForce GTX 970 OC 4GB 7.0GHZ GDDR5 2XDVI HDMI DisplayPort PCI-E
Corsair CS550M CS Modular 80 Plus GOLD-RATE 550W 12V Power Supply
Western Digital Caviar Blue 1TB SATA 6GB/S 7200RPM 64MB Cache 3.5IN Hard Drive OEM
Kingston HyperX Fury 240GB SSD SATA3 SandForce SF2281 2.5in Solid State Disk Drive

In the background i am always running:
Razer synapse (for my mouse)
Corsair utility engine (for keyboard)
intel rapid storage
McAfee antivirus
one drive

Ive taken many steps to try and solve the problem: Set it so that my computer cannot turn off the network adapter to save power, Switched from cat 5e to cat 6 ethernet cable, Ran antivirus/antispyware (nothing found), swapped ethernet ports (bought a network adapter that plugged into PCI-e), fl... Read more

A:Random disconnects from internet

Howdy MildMeowth,
This might seem counter intuitive, and perhaps a long shot... but I've found that both the Razer and Corsair utilities can cause "things." I know you need both keyboard and mouse functions, but try turning those utilities off while gaming....if it doesn't interfere with with the functional use of those devices for you...it shouldn't. You can always re-enable, but you can use either device without software installation.

Also, if you have the Nvidia Geforce Experience running disable that.
I know for a fact it can hog your boot time, and might be trying to update as you play, even though your drivers are current.
Just a thought, considering your brother has the same connection setup, but not sure if it's the EXACT same setup, or he's running the same stuff in the background...none of which may actually be needed during gaming. So one router for both computers, right?

Does this happen during normal web access, or just during gaming?

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Ok, I am so stumped and hope someone can help. I am Technology Director for a public school system. All of our vista machines began randomly disconnecting from the internet this week. Local network connection is fine but can't connect to the internet. We believe it has something to do with the fact that one of our domain controllers crashed and was removed earlier this week. When the disconnect happens you can disable/enable the connection and it will connect again only to disconnect in a matter of minutes. This happens with wired or wireless. Now here is the wierd thing, if we assign a static ip in our 172 ip range (which is the range of ips in our DHCP server) same problem but if we assign an ip in the 192 range no problem, it stays connected all day. I don't know if this is a related issue or not but I also noticed that occasionally after disable/enable is performed, the local connection and the wireless connections are both named network 4. I noticed this on two of our vista machines at the same time and another time it would read the local connection as the wireless connection (Crazy I know). Our networking administrator worked on this all morning and thought he stumble on a solution. He found traces of the crashed server and deleted them (I think in active directory). It seemed to have fixed it at first. I was able to stay connected for about 2 hours but before the leaving work for the day it began again. I have no problems at home and none of our xp machines are experi... Read more

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I get randomly disconnected from internet. Pages simply won't load and stay white . Restarting Pc one or twice works sometimes.
It does not happen in middle of browsing but after i close browser.
There is not really much information i can give. No error messages or anything.

A:Random disconnects from internet.

Welcome to Seven Forums,

Is this a wired or wireless issue? Have you tried both connection?

We can start off with something simple for now - Disable the Network Adapter's Power Management from Device Manager might help, please see attached file. If this didn't help at all please let us know and we'll move on to the next tasks.

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Hello!Several days ago I started experiencing these weird, frequent disconnects. They last for 15 seconds up to a minute and they seem to be occurring randomly, perhaps 2-3 times per hour. I first put the blame on the router, but even after connecting my computer directly to the modem the problems persisted. Next my suspicions were aimed at my ISP, but there seemed to be no faults or maintenance work being done over there, so I connected another of my computers to the modem instead and to my surprise everything was working and the disconnects had disappeared. After ~3 hours I connected internet to my usual computer instead, and internet started disconnecting again. So obviously my computer is the culprit, but I've scanned it with many anti-virus programs and nothing turns up. I'm at a loss here - can someone help me out? Thanks in advance.link to hijackthis log, in case it might help: http://www.bleepingcomputer.com/forums/t/164522/strange-disconnectsrelated-to-another-topic/

A:Random Internet Disconnects

Please refrain from asking for help from other members or staff until the HJT Team has checked your posted log. The HJT Team work very hard to investigate a unique solution to your problem and you will receive individual expert assistance. This takes time and effort so we ask you to please be patient while waiting for assistance and NOT to make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a HJT Team member. Any modifications you make on your own can result in system changes which may not show it the log you already posted. Further, following advice outside of that post may cause confusion for the team member assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer. The HJT Team should be the only members that you take advice from, until they have verified your log as clean. If you followed any other advice already, please ensure you inform the HJT Team Helper when they respond to assist you with your log. This will help them know what has been done and they probably will ask for an updated log.If after 5 days you still have received no response, then post a link to your HJT log in the thread titled "Haven't Had A Reply In Five Days?".To avoid confusion, I am closing this topic until you are cleared by the HJT Team. If you still need assistance after your log has been reviewed and you have been cleared, ... Read more

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I just built a new computer recently and it is running great with one big exception, I keep getting randomly disconnected from my wireless internet connection. I do not believe it has anything to do with signal strength because my laptop right next to my rig never has this issue of connectivity. Also seeing as it is a new comp it is not an issue of any malware ect. If i had to guess i would say the wireless card i got is the issue. It was a last minute purchase and cost about 20 dollars. My question is how do I uncover if the wireless card is the culprit and if it is what steps do i take to fix/replace it?

A:Random disconnects from Internet

See if there is a newer driver. If so, uninstall the old one through Programs and Features and install the new one. Of course, make sure it is compatible with your version of Windows.

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Hello, I have recently been experiencing disconnects from the internet at random times and its out for about 30 seconds then it works fine again. I found a worm or something with spybot but have still be experiencing D/Cs so i made a HJT log. I have no idea what to look for so i came here.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:32:31 PM, on 9/8/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18294)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files (x86)\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files (x86)\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files (x86)\n52te\n52teHid.exe
C:\Program Files (x86)\n52te\n52teTra.exe
C:\Program Files (x86)\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=83&bd=Pavilion&pf=cndt
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKCU\Software\Microsoft\Internet Explorer\Main... Read more

A:Random disconnects from the Internet.

PS im running vista home premium

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I keep getting my internet randomly disconnected for 2 seconds or so then reconnects. I don't know what info you need so just ask and ill try to tell you what I can.

A:Random internet disconnects!

Can't find where to edit, but to add a little more detail, this is what happens. Every so often It says on the bottom right hand corner of my screen something along the lines of "Local Area Connection Unplugged" and after about 10 seconds it recconnects. What could be the problem?

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Well, it's not completely random.

I've had this problem for a while, but recently, I've been getting disconnects when browsing the web or downloading. What (I think) the problem is that my ISP has some anti-piracy protection in place and it's affecting my normal browsing. NOTE: I have never pirated anything.

It's most often that when I'm browsing a site with a lot of pictures from different sources. Namely myspace.

A:Random internet disconnects

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I'm new here, so bear with me.

Basically, my internet just cuts out, seems random, it's been happening for a while.

For example, sometimes with games in steam, the "server is not responding" message comes up, then the whole internet stops working, for around 5 minutes, sometimes longer, i usually have to reset my router. My ISP is "tiscali" (UK)

If anyone can help me, i will be eternally grateful. if you need any more information, i can post it.



A:Internet random disconnects.

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Now that i got your attention. I'll be surfing the net when suddenly i'll start getting server can't connect, or my connection icon will say cable unplugged or no connection. This happens all the time and is pretty random. I then disable and re-enable the connection then diagnose it until it starts working again. I also reset the cable modem and restart the computer. Even though 5-10 minutes later it will do it again. Sometimes it'll go an hour without doing this but it happens all the time and it is very frustrating.

I want to find out what is causing it and prevent it in the future. All help is appreciated. I gave the info i think may be useful if you need anything else let me know.

Windows 7
Comcast ISP
connected by cable modem
Nvidia nForce 10/100/1000 Mbps Ethernet
Ping Line Quality - http://www.dslreports.com/linequality/473a26499944/2582490
-----1st reply - ipconfig / all results when connected
-----2nd reply - ping results when connected

A:Theres a ghost in my internet!!! Random Disconnects

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Yesterday, when I was viewing youtube videos, I noticed that the videos stop loading at random parts of the videos making me have to reload the page a few times to get it load. Today when I was playing an online game (not on a browser) 5 minutes after connecting, it said I had been disconnected. Other programs that use an internet connection also have the same problem. Also, when I try to download something, the program stops downloading randomly. Any suggestions?

A:Internet Disconnects in Random Intervals

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Hi guys,
Just wondering if you could help me out with a little problem that I've had with my computer ever since I upgraded from Windows Vista to Windows 7.

I have a motherboard with two network jacks, but I only use one. They use the NVIDIA nForce Networking Controller driver (see attached) which was installed when I had Vista. I think upgrading to 7 caused a small incompatibility with this driver.

A little more about the problem, it seemingly happens randomly, but when it does happen, it seems to go through a phase of breaking again soon after I fix it by running Diagnostic which simply resets my router. By the way my computer is hooked up to a NETGEAR router which is serving some other people's wireless laptops. It seems to happen when I use a variety of internet-using programs at once like FTP clients and Firefox.

I don't really know how much more information you need, any ideas on how to fix this?

A:Internet Disconnects at Random times.

Quote: Originally Posted by dwieeb

Hi guys,
Just wondering if you could help me out with a little problem that I've had with my computer ever since I upgraded from Windows Vista to Windows 7.

I have a motherboard with two network jacks, but I only use one. They use the NVIDIA nForce Networking Controller driver (see attached) which was installed when I had Vista. I think upgrading to 7 caused a small incompatibility with this driver.

A little more about the problem, it seemingly happens randomly, but when it does happen, it seems to go through a phase of breaking again soon after I fix it by running Diagnostic which simply resets my router. By the way my computer is hooked up to a NETGEAR router which is serving some other people's wireless laptops. It seems to happen when I use a variety of internet-using programs at once like FTP clients and Firefox.

I don't really know how much more information you need, any ideas on how to fix this?

Both devices seem to be installed correctly and working. I would systect that homegroup ma be causing your problem. you can verify that by setting up a new connection using workgroup. if it works you can disable IPv6 and kill homegroup

Let us know if you need help


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New user here, I have an acer aspire 5739g running windows 7 64bit. Acer provided free upgrade from vista a couple months ago. Got the laptop back last july 2009. Just recently though i have been getting a lot of random internet disconnects, about every 5-15 minutes. I initially had a netgear router setup. I tried using the wifi from it only instead of direct wire and same thing happens. I then directly connected my laptop to my comcast modem and the same thing still happens.

When it disconnects the network and sharing center shows me still connected to the network but on the line going to internet there is an X on it and i am cut off from internet for about 10 seconds to infinity at which time i restart the laptop and it usually fixes itself. I turned off the homegroup which hasnt done anything and the wifi and ethernet drivers are both up to date. So at this point its either my comcast, which I still am trying to test out with my old computer loaded with xp, or my laptop with which I have no idea what to do with other than try it with someone else's internet. I think its the laptop. Sorry for sloppy english. Any questions about system and I should be able to find it out.

A:Random internet disconnects and reconnects

Take this question to http://www.dslreports.com, find the Comcast HSI forum, and repost your question there. This might well be a signal level problem with your comcast connection. Your modem signal levels can be found at entered into your browser address bar.

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I keep losing internet on two laptops and a tablet. Sometimes I see that Chrome hangs on "resolving host" other times I it goes right to THIS PAGE CANNOT BE Displayed (on IE) or THIS WEBPAGE IS NOT AVAILABLE (Chrome)

I tried "ipconfig /flushdns" and chrome://net-internals/#dns then "clear host cache"

The two laptops have intermittent connectivity, the tablet has been offline in a few days.

These scans are from my main laptop:
Here's Adwcleaner logfile after cleaning:

# AdwCleaner v4.208 - Logfile created 14/07/2015 at 16:37:10
# Updated 09/07/2015 by Xplode
# Database : 2015-07-11.1 [Server]
# Operating system : Windows 8.1 (x64)
# Username : Rich - RICHSPC
# Running from : C:\Users\Rich\Downloads\AdwCleaner.exe
# Option : Cleaning

***** [ Services ] *****
***** [ Files / Folders ] *****
***** [ Scheduled tasks ] *****
***** [ Shortcuts ] *****
***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Google\Chrome\Extensions\bmiabdepfhhiieiipmeecdmeljggmfee
Key Deleted : [x64] HKLM\SOFTWARE\Google\Chrome\Extensions\bmiabdepfhhiieiipmeecdmeljggmfee
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{4D076AB4-7562-427A-B5D2-BD96E19DEE56}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{826D7151-8D99-434B-8540-082B8C2AE556}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A9D-AA3C-1ED148AC8EEE}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{66EEF543-A9AC-4A... Read more

A:Solved: Random disconnects from Internet

Nevermind......I'll post again later.

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I am very tech-savy and have a small, but noticeable, step above basic knowledge.(Just so you don't have to explain it in layman's terms).

I am having an issue where my Internet connectivity drops. I will still be connected to the WiFi Network, as well as being able to still access the Gateway, but I won't be able to access web pages, skype goes down, streaming software (OBS), etc. lose connection.

I've come to the conclusion that is has to be my desktop because ALL other devices in my house are still 100% functional when this occurs.

I currently have 2 network cards, one that is attached to the motherboard and one that is PCI-e.
View image below for Information on my network cards screenshotted from my Device Manager!
Device Manager:
Network from my taskbar:

It will say the usual No Internet Access and the WiFi bars turn yellow, as if the network was down.
But, as stated above, ALL other devices in my home work fine.


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I am not by any means a computer wiz nor do i understand most of the lingo, i should be working on this but i havent.* That is just to say that if you find something and want to help me resolve it, please be very specific and try to explain things for me.* I would greatly appreciate your time and effort in helping me to resolve these issues.here is the log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:55:22 PM, on 6/12/2008
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\ieuser.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Smart Web Printing\hp... Read more

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Hey guys/gals this weekend I started having an issue with my internet connection. It randomly drops for about 10 seconds then comes back online. Since I do competitive computer gaming this can be a VERY bad thing . My provider is Bellsouth and I had a tech come in today. He could not find much wrong but did say my modem had some errors. So he replaced the modem and some old wiring and off he went. Needless to say as soon as he left I started disconnecting from the internet again it promptly returning a few seconds later. Since he did not see much I got to thinking that maybe its a virus or worm. I regularly scan with Trend Micro which is a my copy it is not a free trial. Also I scan for spyware with ad-aware SE and neither of them have found anything. I also have highjackthis so I am going to post the log to see if you guys/gals see anything wrong with it.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 12:10:03 PM, on 12/17/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16574)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:�... Read more

A:Random Disconnects From The Internet Possibly A Worm?


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this is my first time writing to a forum like this but I tried my best and the problem keeps on happening!

short story:

internet connection disappears randomly and that makes explorer relaunch every time that happens. time between "resets" is sometimes 1 minute, sometimes 10 minutes. random.

long story:

I have this really odd problem. Well, actually
the problem is on my girlfriends and her
mothers computer.

they use the same internet network ( wlan is behind a password ).
they are the only 2 computers connected to it, sometimes
I use my laptop with it too but havent done that
in the last 3 weeks.

the problem

now when I use computers I get this problem. Also, when I use them at the same time I get it.
The problem is that my internet goes down. I am browsing the web and suddenly nothing works. I cant connect to any pages.

after a while ( 5-120 seconds ) from me noticing this, the explorer ( not the web browser ! but the system explorer ) RESTARTS / relaunches and I get a message which is too fast for me to be able to read it.

It is in the upper left corner of the screen and the title of the message is something like "Personal configurations" and the message is something that has no buttons or anything, it just loads my personal configurations, I think.

also there are some other texts too, but they go
so insanely fast I have no idea how to see those texts.

I tried screencapturing it but it is so fast I had no luck, also the resetting is so ra... Read more

A:help. Internet disconnects and explorer re-launches - random


also. it seems to happen only when internet is activated, If I disable wireless or ethernet it stops.
what the heck..?

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I'm on a laptop that has Vista, I use Comcast Cable, and Firefox as my browser. Awhile ago I tried to setup a router (Linksys) so that my sister could use it as well, but for some reason I could not configure it properly, and I ended up being without internet until I, suppose, tinkered with the right options and it turned on through the Comcast modem...box thing.

Okay, so the problem basically goes like this: randomly, because I've yet to see any sign that links them together, many varying problems will occur. Here are the ones I can remember:

* 404, page is not displayed, a lot of refreshing and it shows up
* I get redirected to Google
* I get redirected to a specific page (I can't remember what this was, but it stopped showing up).
* I get redirected to a .edu page (I also can't remember the exact page for this either).
* Page Cannot Be Displayed, a lot of refreshing also brings this back.

Aside from that, sometimes my internet will just cut out, but there will be no warning and the little display on my taskbar will tell me I'm still connected. Firefox will display "Firefox could not connect" or whatever it says, however, I can still use AIM (for a period of time, then that stops too) and when I used to play World of Warcraft, I could continue to play that without losing my connection (no effect on lag either).

I regularly run Spybot S&D, Anti-malware, and sometimes CCleaner, but I also have Spyware Doctor and AVG (but I don... Read more

A:Internet Issues; pages not found, random disconnects, etc.

Hello and welcome to TSF.

Apologies for the long delay in response. Since it has been a while you posted, if you still require assistance, please provide us with a new set of logs in a new topic as this one shall be closed.

New Instructions - Read This Before Posting for Malware Removal Help

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sorry if this is a common problem people are tired of seeing but ive done a million google searches and tried everything and since "lag" is such a wide problem i can never find the right answer.

-verizon dsl (had for many years, never used to happen)
-windows 7
-same thing happens on both wifi and ethernet connections
-usually happens when i'm gaming
-tried a lot of the basic things like renewing my ip, etc.

A:wired internet spikes while gaming + random disconnects

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OK I have a local isp providing wireless internet service, and seeing as that the only other option I have is 56k dialup, I'm stuck with it. I have hardwired my PC to my router and it works great with surfing the web and whatnot, but my problems occur when I'm gaming.

-I will get lag spikes (expected) playing online games
-Frequently, yet randomly, I will be disconnected from the game completely, and the case seems to be a momentary lapse of connectivity.
-During these periods, web pages won't load and I can't interact in the game, basically a big lag spike. The game will boot me back to the menu, and shortly after (seconds after being booted usually, rarely minutes), I can log back in again.
Once again, I'm using a wireless router to connect to my wireless internet service, and these random lag spikes kick me off of games or temporarily stop downloads. When something requires a streaming connection, it's a huge hindrance to me.

Sorry if I'm not very computer literate, but I am very new to this connection and tech talk in general, so feel free to hold my hand if you have any advice.


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OS: HP Pavillion Notebook PC tx1308nr upgraded to Windows 7 Home Premium 32 bit
Model#: GS867UA#ABA except upgraded from Vista to 7
Product #: GS867UA
Processor: AMD Turion 64 X2 Mobile Technology TL-58 1.90GHz
Memory: 2GB RAM
Hard Drive: 320 GB Internal Hard Drive
Display Adapter: NVIDIA GeForce Go 6150 Driver version 179.67
External Display: Samsung p2370 23" 1920x1080
External Hard Drive: 1TB ext Seagate Drive
Secondary OS: Ubuntu 10.04 LTS 64 bit from a USB drive


At seemingly random times - most often when I click on something (anywhere) - the screen will start to "freeze". Sometimes it starts by open windows not responding in any way, then progresses to the cursor freezing. This freezed state will last up to a few minutes, then suddenly unfreeze. Frozen windows will indicate "X not responding" on the title bar. This will sometimes occur many times in a row, for hours at a time, with only a few minutes of normal use between freezes (example, 2 minutes frozen, 2 minutes unfrozen, repeat for several hours).

When the screen and/or cursor are frozen, if I move the mouse and attempt to move windows or click a web link or do anything else, (as if the cursor was responding) all of these "unseen" actions will suddenly "catch up" and quickly occur (within a second) after it unfreezes. If I happen to be watching a video on Youtube, when it unfree... Read more

A:Excessive Intermittent/Random screen freezes and internet disconnects

Hello Metsturbo99,

Sorry to hear your computer is randomly freezing.

Have you checked to see if a nasty infection of malware is on your computer? This is most probably always the cause.

Malwarebytes - https://www.malwarebytes.org/
AdwCleaner - AdwCleaner Download

If Malwarebytes picks up anything, please export the log onto your desktop and upload it here.

Thank you,

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Hey everyone.

Well just recent I have noticed that I'm facing quite a few different problems. I'm not sure if it could be related to a newly installed WRT120N Linksys router or not because 2 other desktop computers in my household that are connected to it work perfectly fine.

Basically, my internet browser, Firefox, "lags" more than usual and has a very slow response time compared to normal. It takes awhile sometimes just to google search something. It should be quick (other 2 computer's internet connection working blazing fast) but it's not. (Speedtest shows that I should have around 20mb/s downloading speed, but actual use shows otherwise, as it is incredibly slow.) For some reason, Internet Explorer seems to outperform my Firefox too. And yes, I have also tried reinstalling Firefox.

At the same time, every few hours or so, my internet disconnects and the "Limited or no connectivity" warning shows at the bottom.

In addition to that, when I try to repair the connection, I can't because I get the error "Windows could not finish repairing the problem because the following action cannot be completed: Renewing your IP address" , so I'm unable to renew my IP too.

My ipconfig/all shows funky information too, with the dns servers and everything -ipconfig shown at bottom.

So far, I have tried a few things but have failed at fixing my internet connection. I have these methods already:

Reset WINSOCK entries t... Read more

A:Slow Internet Browser/Random Disconnects/Question Marks in Ipconfig

Make sure you have the latest driver for your ethernet adapter. If you already have the latest use Device Manager to uninstall it; reboot and let Windows discover the adapter and reinstall it.

Then do the stack/WINSOCK repairs again.

(From a JohnWill post)

TCP/IP stack repair options for use with Windows XP with SP2 or SP3.

Start, Run, CMD, OK to open a command prompt.

Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

Reboot the machine.

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can you help me.
We have several devices in the household that use our wireless router. All seem to connect ok all of the time, except this computer.
This computer works fine most of the time, but I get random disconnects. I can solve it instantly by disabling and then renabling the adapter.
I have tried putting a direct wired connection to the route on the computer, but the problem of disconnects has remained.
I note that in the event viewer, when a disconnect happens I get the following message.
Name resolution for the name csi.gstatic.com timed out after none of the configured DNS servers responded.
The web address above is just an example, it happens for whatever I am looking at when the disconnect happens. The event ID is 1014.
I have done various things, many of which I cant even remember now, including the default DNS server value.
I am suspecting that there might be a memory issue or a motherboard issue.
Does anyone know anything else I might be able to try?
Many thanks.

A:Random Disconnects

If it's a motherboard issue...you may be able to circumvent it by simply replacing or adding the wireless adapter.
The fact that other systems have no problems seemingly indicates that the problem lies with your system.
A new adapter would allow focusing on whether it's a motherboard problem or not.  A wired connection would probably do the same.

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I randomly disconnect from my internet a lot recently, and i have no idea why. I've tried resetting the router, restarting my net, and i can't call verizon because their people NEVER seem to help me. It's been going on for a few weeks, and many times during the day. It's very sporadic, and i have no idea how to solve it. If anyone has any feedback i'd really appreciate it. Thank you.

A:Random Disconnects

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Logs from when I disconnect.

TCP/IP has reached the security limit imposed on the number of concurrent TCP connect attempts.

The WinHTTP Web Proxy Auto-Discovery Service service entered the stopped state.

A request to disable the Desktop Window Manager was made by process (World of Warcraft)

The Desktop Window Manager was unable to start because composition was disabled by a running application

The Desktop Window Manager was unable to start because composition was disabled by a running application

msnmsgr (3488) \\.\C:\Users\Whitney\AppData\Local\Microsoft\Messenger\[email protected]\SharingMetadata\Working\database_2A28_9023_288F_EC5F\dfsr.db: The database engine stopped the instance (0).

I am pretty sure this first one is a big reason as to why I keep disconnecting. I got these from the logs from the exact time I lost my connection. Any way to fix this?

A:More random disconnects, joy!

If you're running any P2P applications, this is a common issue.

The limit four TCP connections was changed to 10 in XP-SP2 to minimize the speed that a virus infection could propagate.

The fix? Stop running P2P applications and make sure you don't have a virus infection.

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Long story so grab a cuppa ...

The first time it happened I was told by my ISP to perform an isolation test for a couple of hours (I had already done this), but to keep them happy I did it again. It happened to coincide with midday, and my connection stabilised, ISP then rang back and said swap your filter, so I did.
About an hour after swapping over the filters the internet was on off on off on off on off on off on off.
Just to ensure it wasn't another faulty filter I pulled our home phone altogether, it hasn't been reconnected since
The Internet over this past week has been stable from midday until 1700, except for yesterday. It was stable from midday then dropped out every hour on the hour.
Then from 1800 it was on off on off on off on off on off on off.
I have to make sure it is nothing on my end to date done a complete reset of my modem, put a new telephone cable into my modem/router, swapped over modem/routers, and put in yet another new ethernet cable.

I can walk away from my PC providing it is working, if it is not, I am like a dog with a bone, and I will sit and try to figure out what is going on.
Below I finally started to keep records of the dropouts :-
Thursday 5th July
0038 – 0101
0104 – 0106
0106 – 0107
0108 – 0110
0111 – 0115
0127 – 0130
0131 – 0142
0142 – 0154
0156 – 0159
0200 – 0204
0206 – 0227
0229 – 0234
0235 – 0245
0247 – 0250
0251 – 0255
025... Read more

A:Random Disconnects

anyone? suggestions ideas?

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i know this is an old topic but heck

im using chorus/ntl broadband in ireland

i had an old belkin router back in 2005 and it had the same problem, getting randomly disconnected when playing games online (i was playing frozen throne on battle.net, where it keeps getting disconnected after 5-7 minutes) the solution to this problem was to push the reset button on the router (i pushed it for 30 about seconds) and voila the problems were gone (of course i tried several different things before but they didnt work)

i recently bought a newer belkin router (F5D8233-4v3) and while playing team fortress 2, i seem to be facing with the same old problem i thought it might have been caused by my new usb wifi card (Belkin F5D8053 N Wireless USB Adapter) so i tried using the lan cable but it still keep getting disconnected when im playing tf2
i also tried re-installing the firmware as there was no newer firmware for the router but it still didnt solve the problem

so i pushed the reset button on the router and yes it did work for me again

hope this helps any of you having the same problem

p/s: when i connect my computer directly to the modem there seem to be no disconnections, so i suppose there must be a certain problem between belkin routers and certain modems

A:Random disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Note: You will need to post complete details of your configuration and your specific issue in this new thread for us to help you.

Thanks for your cooperation.

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Hello! I have been having a problem for the past month with my internet having (seemingly) random disconnects.
I only notice the problem when I'm gaming, since it kicks me off and I have to restart the client and relog. While I have had this happen a few times over the past year, in the last month it has been getting worse.
Monday evening I disconnected 15 times in a row while trying to participate in some important (to me) in game activities. It may be happening more often than I realize, since I do work from home and have long periods of internet inactivity while I am reading, editing, etc. It seems random while in game because it doesn't always happen at the same time. I'm not sure if it could be related to the other devices in the house using the wi-fi, or what? If so, why now? 
I am hoping someone can point me in the right direction or help me figure out how to find the problem. Thanks so much!
Make and model of computer: Windows 7 Home Premium 64-bit / HP p6616f
How the computer is connected (wireless or wired): Switched to Wired to see if Wireless was the problem, no difference
Make and model of Router: Speedstream 
 [email protected]™   1704 
Approximate Distance From the router the PC is if its a wireless connection: Either way, the router is right next to the PC.
What type of internet you have (Dsl, Cable, T-1,etc..): Windstream DSL

A:Random Disconnects?

Here is my MiniToolBox log.
MiniToolBox by Farbar  Version: 18-12-2013
Ran by Henrietta (administrator) on 02-01-2014 at 13:03:07
Running from "C:\Users\Henrietta\Desktop"
Microsoft Windows 7 Home Premium  Service Pack 1 (X64)
Boot Mode: Normal
========================= Flush DNS: ===================================
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
========================= IE Proxy Settings: ============================== 
Proxy is not enabled.
No Proxy Server is set.
"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= FF Proxy Settings: ============================== 
"network.proxy.type", 0
"Reset FF Proxy Settings": Firefox Proxy settings were reset.
========================= Hosts content: =================================
========================= IP Configuration: ================================
Realtek PCIe FE Family Controller = Local Area Connection (Connected)
802.11n Wireless LAN Card = Wireless Network Connection (Hardware not present)
# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4
set global icmpredirects=enabled
add route prefix= interface="iftype0_0" nexthop= m... Read more

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I'm not sure how much this actually has to do with windows 7, as it does just my connection. Basically, the problem is that my connection randomly drops (every 10 or so minutes). When I go into my browser during one of these disconnects, the webpage comes up and the connection is restored. I play online games and use messenger, and whenever these drops happen, both disconnect (or messenger disconnects and the online game laggs out until connect is restored and gives me a 21k+ ping). I have NO idea what could be causing this. I have unchecked the power management thing, but that's about it. Check system specs for information. I attempted to use the card from Newegg.com - D-Link DWA-556 IEEE 802.11n (draft) IEEE 802.11g IEEE 802.11b PCI Express Xtreme Desktop Adapter Wired Equivalent Privacy (WEP) Wi-Fi Protected Access (WPA, WPA2) - Wireless Adapters to replace my old one, which was giving me problems, but windows 7 didn't seem to find it. It tries to install default drivers, but it gives a no driver found error (which is has been doing with a lot of stuff, says something bout a line no found in the inf). Then when I try to install the drivers from the software, it appears under device manager but the card can't find any networks. Note that I'm not sure if it's a range problem, but at the end of the installation when the wizard appears, it tells me that it can't locate the card and to insert... Read more

A:Random disconnects

That adapter is a bit old but Microsoft says it's "compatible".

When you installed the adapter, did you install drivers first, or after Windows detected it? Some products must have the drivers installed prior to physically connecting it so that Windows gets the right one.

The instructions for the adapter will tell you the proper procedure.

Also, what wireless router are you using?

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For the past few months now, it seems that my cable modem is randomly dropping my connection. The weird thing is I can still ping using the IP address and FQDN names, but cannot browse the internet (So I am guessing it's not going to be my local DNS server). Nor can it be the modem or router because I am able to ping websites. These random outages usually last anywhere from 1-2 mins, afterwards my connection to the internet is reestablished. This problem seems to occur when making multiple requests, IE: When I click on a link and it doesn't load fast enough or redirects me to another web page, I will keep clicking until the web page I am requesting comes up, and that is usually when I am disconnected from the internet (Yeah, I know, lack of patience). Any help would be appreciated.


A:Random Disconnects

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My computer randomly disconnects from the internet while gaming, youtubing or emailing etc. My computer is on wired internet and I've tried switching ports and switching cables. I've been searching the internet but I can't find any solution. Is there any way someone could help me?

Thank you very much,


A:Random 1 second disconnects

What were you doing prior to this started happening. You need to make sure you not infected by pest. First remove any Wired ethernet cord from the PC. Run a system virus check set to full scan. Let that run. If nothing turns up. Try setting your PC network adapter to static IP. This means you don't let the router setup the IP.

If that doesn't work then you have a bad network adapter. You could also try downloading newer drivers for your network adapter. Also any firmware updates for your router too.

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Ive got this problem whit my internet it randomly disconnect and is down for like a minute and then it comes back up. I dont know how to explain the problem any better. A friend of mine got the same problem. Im using XP and he uses Vista. My router is a THOMSON/Speedtouch ST585.

Tell me if you dident understand, Im from Sweden

A:Random disconnects.

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ok im useing broadband and im with virgin media.. every now and then the 'data' light on my webstar dpx100 modem stops and i must reboot the modem anyone know how to fix this would be apreciated (i aint phoned the tech support because everyone i know with this problem says they just blame your computer)

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A few times a day, my internet will disconnect, for about 10 seconds. It's been happening for a long time. We've called our ISP and they've come and looked at our phone box and telephone line, and everything there was ok. I have dsl, a Siemens Speedstream 6250, and my ISP is Epix. Any ideas?

A:Random Disconnects

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OMG. i swear im having this same problem my desktop internet cuts off randomly and then turns back on. and i also have a viao laptop. and i think that same router. so any answers to this would be a heaven sent

A:Random disconnects

Even though it appears you're having the same problem, please start a new thread when you have a new issue. It's very difficult to keep two problems straight and who's working on what in a single thread.

I've created a new thread for your issue here.

Thanks for your cooperation.

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I have been having the problem for the past few months where my internet would randomly disconnect. I am currently using Windows 7 64 bit. The modem does not show any sign of disconnect, nor does my router. However, I have made the assumption that it maybe the cause of my network card. Is there any method I can use to pin point this problem just to make sure this is the problem?

A:Random disconnects

If there are any other computers on your LAN you could see if they lose connection at the same time.

You could try connecting directly to the modem to see if the disconnects continue.

When you cannot access the internet you could try accessing your router to see if that works.

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