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Explorer.exe Freezes and Internet Explorer Browser Closes! HiJack This Inside!

Q: Explorer.exe Freezes and Internet Explorer Browser Closes! HiJack This Inside!

My problem is that my Explorer.exe browser freezes very very often and my Internet Browser closes automatically I know I had virtumode (trojan). I also had problem's with CiD popups becauses of a program called WinZix. My HiJack This Log Is below!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 06:41, on 8/5/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.17184)
Boot mode: Safe mode with network support

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\RocketDock\RocketDock.exe
C:\Program Files\Vista Start Menu\VistaStartMenu.exe
C:\Program Files\Sam's US Downloader 1.3.5.1\USDownloader.exe
C:\Program Files\TechTracker\VersionTracker Pro\VersionTrackerPro.exe
C:\Program Files\Uniblue\SpyEraser\SpyEraser.exe
C:\Program Files\Anti Trojan Elite\TJEnder.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\WinUtilities\ToolProcessManager.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,AutoConfigURL = http://localhost:0/proxy.pac
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=:
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = :
R3 - URLSearchHook: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: IDM Helper - {0055C089-8582-441B-A0BF-17B458C2A3A8} - C:\Program Files\Internet Download Manager\IDMIECC.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {1CB20BF0-BBAE-40A7-93F4-6435FF3D0411} - C:\PROGRA~1\Crawler\ctbr.dll
O2 - BHO: flashget urlcatch - {2F364306-AA45-47B5-9F9D-39A8B94E7EF7} - C:\Program Files\FlashGet\jccatch.dll
O2 - BHO: IEHelperObject Class - {4DC16316-5372-4476-9CA5-88B2786B838F} - C:\Program Files\humyo.com Client\HrfsDownloader.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: Google Web Accelerator Helper - {69A87B7D-DE56-4136-9655-716BA50C19C7} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: (no name) - {9D15284A-CD32-4B78-B98D-AAD57A601C63} - C:\WINDOWS\system32\msuext40.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: FlashGet GetFlash Class - {F156768E-81EF-470C-9057-481BA8380DBA} - C:\Program Files\FlashGet\getflash.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: CA Toolbar Helper - {FBF2401B-7447-4727-BE5D-C19B2075CA84} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll (file missing)
O3 - Toolbar: &Crawler Toolbar - {4B3803EA-5230-4DC3-A7FC-33638F3D3542} - C:\PROGRA~1\Crawler\ctbr.dll
O3 - Toolbar: &Linkman - {5C9DCA26-CEC4-4280-A831-D622D4DBF113} - C:\PROGRA~1\Linkman\LINKMA~1.DLL (file missing)
O3 - Toolbar: CA Toolbar - {10134636-E7AF-4AC5-A1DC-C7C44BB97D81} - C:\Program Files\CA\CA Internet Security Suite\CA Website Inspector\Toolbar\CallingIDIE.dll (file missing)
O3 - Toolbar: Google Web Accelerator - {DB87BFA2-A2E3-451E-8E5A-C89982D87CBF} - C:\Program Files\Google\Web Accelerator\GoogleWebAccToolbar.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [KMCONFIG] C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\StartAutorun.exe KMConfig.exe
O4 - HKLM\..\Run: [ActiveKeyboard] C:\Program Files\Active Keyboard\HotFiles.exe
O4 - HKLM\..\Run: [capfupgrade] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfupgrade.exe
O4 - HKLM\..\Run: [capfasem] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\capfasem.exe
O4 - HKLM\..\Run: [cafw] C:\Program Files\CA\CA Internet Security Suite\CA Personal Firewall\cafw.exe -cl
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\CAVRID.exe"
O4 - HKLM\..\Run: [cctray] "C:\Program Files\CA\CA Internet Security Suite\cctray\cctray.exe"
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [Anti Trojan Elite] C:\Program Files\Anti Trojan Elite\TJEnder.exe :NO
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [VistaStartMenu.exe] C:\Program Files\Vista Start Menu\VistaStartMenu.exe
O4 - HKCU\..\Run: [RocketDock] "C:\Program Files\RocketDock\RocketDock.exe"
O4 - HKCU\..\Run: [CrawlerNotes] c:\progra~1\crawler\notes\cnotes.exe /notes
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: AntiCrash.lnk = C:\Program Files\Dachshund Software\AntiCrash\AntiCrash.exe
O8 - Extra context menu item: &Download All with FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: &Download with FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Crawler Search - tbr:iemenu
O8 - Extra context menu item: Download all links with IDM - C:\Program Files\Internet Download Manager\IEGetAll.htm
O8 - Extra context menu item: Download FLV video content with IDM - C:\Program Files\Internet Download Manager\IEGetVL.htm
O8 - Extra context menu item: Download Image with Download Manager - tbr:iemenudownload
O8 - Extra context menu item: Download URL in selection with Download Manager - tbr:iemenudownsel
O8 - Extra context menu item: Download URL with Download Manager - tbr:iemenudownload
O8 - Extra context menu item: Download with IDM - C:\Program Files\Internet Download Manager\IEExt.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Save Image To humyo.com - C:\Program Files\humyo.com Client\download.html
O8 - Extra context menu item: Save Target To humyo.com - C:\Program Files\humyo.com Client\download.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra 'Tools' menuitem: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\Program Files\FlashGet\FlashGet.exe
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1217112796843
O18 - Protocol: tbr - {4D25FB7A-8902-4291-960E-9ADA051CFBBF} - C:\PROGRA~1\Crawler\ctbr.dll
O20 - AppInit_DLLs: CLKERN.DLL
O23 - Service: Appupdater - Unknown owner - C:\Program Files\Appupdater\appupdaters.exe
O23 - Service: CaCCProvSP - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\ccprovsp.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\ISafe.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: HF30Service - Unknown owner - C:\Program Files\Everstrike Software\Hide Folder 3.1\HF30Service.exe
O23 - Service: humyo.com Online Storage (humyo.com) - humyo.com Ltd. - C:\Program Files\humyo.com Client\hrfscore.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\SharedComponents\PPRT\bin\ITMRTSVC.exe
O23 - Service: Keyboard And Mouse Communication Service (KMWDSERVICE) - UASSOFT.COM - C:\Program Files\Micro Innovations\Wireless Keyboard & Mouse Driver\KMWDSrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PPCtlPriv - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Spyware\PPCtlPriv.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies - C:\Program Files\WinPcap\rpcapd.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\SAMFAL~1\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe
O23 - Service: HIPS Event Manager (UmxAgent) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxAgent.exe
O23 - Service: HIPS Configuration Interpreter (UmxCfg) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxCfg.exe
O23 - Service: HIPS Firewall Helper (UmxFwHlp) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxFwHlp.exe
O23 - Service: HIPS Policy Manager (UmxPol) - CA - C:\Program Files\CA\SharedComponents\HIPSEngine\UmxPol.exe
O23 - Service: VET Message Service (VETMSGNT) - CA, Inc. - C:\Program Files\CA\CA Internet Security Suite\CA Anti-Virus\VetMsg.exe

--
End of file - 12740 bytes

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RELEVANCY SCORE 200
Preferred Solution: Explorer.exe Freezes and Internet Explorer Browser Closes! HiJack This Inside!

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 93.6

Internet Explorer browser window unexpectedly closes within half-minute of opening window. (IE Ver 6.0.2800.1106.xpsp1.020828-1920, Update Ver SP1)Problem occurs:1) when navigating within or between various websites; or entering data or operating mouse; or just viewing (no mouse or keyboard action).2) when one window or several windows open.3) frequently after PC first booted up; less frequently after running XoftSpy anti-spyware or McAfee VirusScan; less frequently after PC has been on for awhile (30 minutes).4) Does NOT affect IE browser window for cox.com email http://webmail.coxmail.com/ .Related problem: While entering data on website or scrolling mouse within website, the entry or mouse operation is interrupted. Must left-click mouse to continue.PC is frequently infected with Aurora (Nail.exe), PartyPoker.ico, and various adware and data minor cookies.What is probable cause and fix?PC: Compaq Presario S4300CL, Windows XP Home (Ver 5.1, SrvPk 1) Internet Connection: Cox broadband cableProtection: McAfee Personal Firewall Plus (Build 6.6.6144, default settings); McAfee VirusScan (Build 9.1.08, Engine 4.4.00, DAT 4.0.4506)Frequent Websites: http://www.investorshub.com/boards/default.asp ; http://finance.yahoo.com/ ; http://www.bungie.net/

A:Internet Explorer Browser Window Unexpectedly Closes

IE Browser problem persists. Internet Explorer browser window unexpectedly closes within 20-30 seconds of opening one or more windows, especially for 15-30 minutes after computer is first booted up. Problem may then stop for hour or more, then may later reappear sporadically. Does not appear to affect websites such as cox.mail.com or online banking programs, or off-line applications (word, excel, etc.).

Related data entry problem also continues to persist most of time. While entering data on any website or scrolling mouse within website, the entry or mouse operation is interrupted. Must left-click mouse onto site to continue.

Doctor SpyWare and XoftSpy anti-spyware successfully blocked repeated infections by AURORA and PARTYPOKER, but do not appear to correct IE browser closing problem. Repeated anti-spyware scans show no infections. And McAfee VirusScan and McAfee Personal FireWall Plus show no virus infections.

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RELEVANCY SCORE 89.6

Hi all,I'm having a problem with my explorer.exe closing at random, then not reopening without manualing going to the task manager. The problem is particularly bad at startup. I've run combofix and the issue seems to be resolved, but I wanted to post the log for further review.Thanks to all at bleepingcomputer for the info on this site. ComboFix 08-06-16.5 - Justin Walker 2008-06-17 12:37:17.1 - NTFSx86Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.261 [GMT -4:00]Running from: C:\Documents and Settings\Justin Walker\Desktop\ComboFix.exeCommand switches used :: C:\Documents and Settings\Justin Walker\Desktop\WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe * Created a new restore point * Resident AV is active.((((((((((((((((((((((((((((((((((((((( Other Deletions ))))))))))))))))))))))))))))))))))))))))))))))))).C:\WINDOWS\cookies.iniC:\WINDOWS\system32\pmnmkhFw.dllC:\WINDOWS\system32\rghebohx.iniC:\WINDOWS\system32\wFhkmnmp.iniC:\WINDOWS\system32\wFhkmnmp.ini2C:\WINDOWS\system32\xhobehgr.dll.((((((((((((((((((((((((( Files Created from 2008-05-17 to 2008-06-17 ))))))))))))))))))))))))))))))).2008-06-16 16:50 . 2008-06-16 16:50 <DIR> d-------- C:\Program Files\Trend Micro2008-06-16 16:41 . 2008-06-16 16:41 <DIR> d-------- C:\Program Files\Uniblue2008-06-16 16:41 . 2008-06-16 16:41 <DIR> d--------... Read more

A:Explorer.exe Closes At Random, Combofix Inside

Welcome to Bleeping Computer, please be sure you have read and followed the Preparation Guide For Use Before Posting A Hijackthis Log, Instructions for receiving help in cleaning your computerhttp://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/All advice given is taken at your own risk.I apologize for the wait, if your issues are not resolved, read the instructions posted above and then follow the directions below. If you no longer need help, I would appreciate a quick post letting me know so I can close your topic.A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix on your own. This tool is not a toy and not for everyday use.Justin, if you have not resolved these issues, post a new HJT log using Add Reply. Telt me just what your problems are.Download Trend Micro Hijack This? to your Desktophttp://download.bleepingcomputer.com/hijac.../HJTInstall.exeDoubleclick the HJTInstall.exe to start it.By default it will install HijackThis in the Program Files\Trendmicro folder and create a desktop shortcut.HijackThis will open after install. Press the Scan button below. This will start the scan and open a log.Copy and paste the contents of the log in your next reply.Thanks

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RELEVANCY SCORE 85.2

Hello,

I'm trying to find help with Internet Explorer 6.

When I go to some pages, inespecific, all the windows of Internet Explorer that were opened suddenly closes.

I don't receive any error message, the program just finishs.

I'm using Windows XP Professional with SP2 and all the OS updates up to date through WindowsUpdate site.

I suppouse that Internet Explorer is damaged or corrupt, so I tryed re-installing SP2, but the problem continues.

I'm using Zone Alarm Free Edition and Avast Home Edition.

I've scanned the system with Adaware and Spybot Search and Destroy but they couldn't find any problem.

I executed Hijackthis v1.99.1 but I can't identify any suspicious (I'm not expert). So I attach the Log File for your evaluation.

Please, any help will be very useful.

Thankyou
Pablo.-
Buenos Aires - ARGENTINA

*************************************************

LOG ATTACHED:

Logfile of HijackThis v1.99.1
Scan saved at 07:46:32 a.m., on 24/04/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Avast4\aswUpdSv.exe
C:\Avast4\ashServ.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\Diskeeper\DkService.exe
C:\... Read more

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RELEVANCY SCORE 84

yesterday I when cleaning up my ever-more-slow PC, I discovered a virus called Security Tool on my sons user name. I ran Adaware (the free version) which picked up a couple of trojans and I deleted them, restarted the PC but the virus still came up. I used this forum and a video on Youtube (?!) and got rid of it by finding it in Task Manager (it was called 49370.exe but I understand the number it uses is random) then "Search"ing the C drive for that file name and deleting it. This seemed to work but I now have a problem in that when I use Google to search for a new subject, then choose a site from the Google search list, I get directed to either a games site, medical or dating sites?!? Failing that, "Internet Explorer cannot display the webpage" (but I am still connected to Internet)I have read through a few similar threads on here and there is such a lot of information and help I don't know what to do first, so can someone point me in the right direction please? Using XP and IE8 by the way.

A:Internet Explorer browser hijack??

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. Please include a clear description of the problems you're having, along with any steps you may have performed so far.Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.We need to create an OTL ReportPlease download OTL from one of the following mirrors:This is THE MirrorSave it to your desktop.Double click on the icon on your desktop.Click the "Scan All Users" checkbox.In the custom scan box paste the following:CODEmsconfigsafebootminimalactivexdrivers32netsvcs%SYSTEMDRIVE%\*.exe/md5st... Read more

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RELEVANCY SCORE 83.2

Windows XP SP3 (WinNT 5.01.2600)Internet Explorer v8.00 (8.00.6001.18702)Symptom: When opening FF or IE the programs close a few seconds later. I scanned with malwarebytes and found nothing. Tried starting the browsers with no add-ons but it still happens. I did a quick google search and it looks like my browsers may be hijacked. Here is the Hijackthis log of the computer. Scan saved at 11:48:55 PM, on 1/25/2010Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\csrss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Alwil Software\Avast4\aswUpdSv.exeC:\Program Files\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\WINDOWS\RTHDCPL.EXEC:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exeC:\WINDOWS\system32\igfxpers.exeC:\Program Files\CyberLink\PowerDVD DX\... Read more

A:Internet Explorer and Firefox browser hijack

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 82.8

I got this error stating "Windows Explorer has encountered a problem and needs to close," continually after getting this other error on my desktop that said my Active Destop was closed. I was able to restore my active desktop, but desktop bar itself doesn't work. It's really annoying because I can't access the Start menu, see the time, and switch programs. I have to use Alt + Tab, and the Task Manager. I really need my desktop bar back, please help~!
Thanks in advance, Kayuri

A:explorer.exe continually closes/freezes

[Not a bump] Just now, I tried re-running explorer.exe, and now it just keeps closing itself, and then restarting itself. About every other second, its really making me go insane... Please help~

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RELEVANCY SCORE 81.6

when trying to open internet explorer processe goes to 99% never comes up just a blank page.

Logfile of HijackThis v1.99.1
Scan saved at 10:43:17 AM, on 9/24/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\TGTSoft\StyleXP\StyleXPService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Stardock\SDMCP.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ISS\BlackICE\blackd.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\System32\CTsvcCDA.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\Program Files\ISS\BlackICE\rapapp.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe
C:\WINDOWS\System32\MsPMSPSv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Creative\SBLive\D... Read more

A:HELP**Internet Explorer processe goes to 99% "Hijack" inside

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RELEVANCY SCORE 80.8

WHen I am going to go to a website, the page starts to load then the window just closes out of nowhere. I try it again and it does the same thing.

Everytime it closes I get a file on my desktop call "hs_err_pid" with numbers after it. I open it and it gives me -

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x780012f3, pid=-1738617, tid=4294784663
#
# Java VM: Java HotSpot™ Client VM (1.5.0_01-b08 mixed mode)
# Problematic frame:
# C [MSVCRT.DLL+0x12f3]
#

--------------- T H R E A D ---------------

Current thread (0x007ed470): JavaThread "main" [_thread_in_native, id=-182633]

siginfo: ExceptionCode=0xc0000005, reading address 0xffffffff

Registers:
EAX=0x0063fe5c, EBX=0x00000003, ECX=0x00000003, EDX=0x00000001
ESP=0x0063fa74, EBP=0x0063faa0, ESI=0xbff70000, EDI=0x7801560c
EIP=0x780012f3, EFLAGS=0x00010216

Top of Stack: (sp=0x0063fa74)
0x0063fa74: 011439f8 00000003 7801560c bff70000
0x0063fa84: 1602c900 00000000 bff70000 0063fe5c
0x0063fa94: 0063fe5c 01145809 ffffffff 0063fae8
0x0063faa4: 01152cd2 00000003 bff70000 6d30698d
0x0063fab4: 00000003 7801270c 1602c9e8 6d306931
0x0063fac4: 00000000 00001000 00400000 7fffffff
0x0063fad4: 00000001 00000001 0000024a 00010000
0x0063fae4: 06050006 0063fc84 6d3066c7 0063fb94

Instructions: (pc=0x780012f3)
0x780012e3: 7f 05 c3 83 c8 ff c3 6a 01 58 eb f6 8b 4c 24 04
0x780012f3: 66 83 39 00 8d 41 02 74 0a 66 8b 10... Read more

A:Explorer browser closes on startup of some websites..

I have nearly the exact same problem. Did you ever get this fixed? If so, how did you correct the problem?

The error I get:

An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x780012f3, pid=-352493, tid=4294069387
#
# Java VM: Java HotSpot™ Client VM (1.5.0_04-b05 mixed mode)
# Problematic frame:
# C [MSVCRT.DLL+0x12f3]

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RELEVANCY SCORE 80.4

Hey,
we are currently facing a problem with our SharePoint Site crashing the Internet Explorer 10. We have no idea which custom code triggers this crash and why.

We have no Problem with IE9, IE11, Chrome or FireFox.If we change the tab while loading the page in the IE10 and switch back, everything works fine.It crashes on all Windows 7 Systems tested so far. Seems to be no Policy problem.All Addons disabled, same problemCleared cached Data, same problem
Any idea how to debug this issue?
With kind regards!

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RELEVANCY SCORE 80

Ok, I have tried many things on the site to fix my PC problem...so far nothing has worked for me. Using windows IE8. The problem is as follows. First off the volume icon in the taskbar has disappeared and there is only sound in windows media player. No sound in flash player and no system sounds. When searching bing the links provided are redirected to scour.com or any other number of sites. Can go at times maybe 6-7 results down and go to correct site without a redirect. Internet explore gets continous errors and needs to debug or close (ntdll.DLL, jscript.DLL, etc...). Have run numerous malware removers multiple times with no results, (Malwarebytes, superantispyware, spybot S&D, and more). Have tried combofix (it does not complete and then self uninstalls without a log file), and many others. Please help!

A:No sound on Flash, browser redirect, explorer closes

Hello and Welcome to the forums! My name is Gringo and I'll be glad to help you with your computer problems. Somethings to remember while we are working together.Do not run any other tool untill instructed to do so!Please Do not Attach logs or put in code boxes.Tell me about any problems that have occurred during the fix.Tell me of any other symptoms you may be having as these can help also.Do not run anything while running a fix.We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.Click on the Watch Topic Button and select Immediate Notification and click on proceed, this will help you to get notified faster when I have replied and make the cleaning process faster.In order for me to see the status of the infection I will need a new set of logs to start with.Please print out or make a copy in notpad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.DeFogger: Please download DeFogger to your desktop.

Double click DeFogger to run the tool.
The application window will appear Click the Disable button to disable your CD Emulation drivers Click Yes to continue A 'Finished!' message will ap... Read more

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RELEVANCY SCORE 79.6

I have been whacking my head against the wall. I have removed all entries that Ad-Ware can find. I have the most recent version of Adrware SE and the most recent definition files.

I keep getting "An Error Has Occurred in Internet Explorer. Internet Explorer will now close." Any help would be appreciated tremendously. Here is my hijak log:

Logfile of HijackThis v1.98.2
Scan saved at 12:39:07 AM, on 10/16/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\j2re1.4.2_05\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\LTMSG.exe
C:\WINDOWS\system32\ps2.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Multimedia Card Reader\shwicon2k.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\System32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\System32\dx7towiz.exe
C:\Program Files\View... Read more

A:Solved: An Error Has Occured In Internet Explorer. Internet Explorer will now close - HIJACK

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RELEVANCY SCORE 77.6

Hi.. I've been having trouble w/ my IE. It'll randomly close and seems like my computer is really slow. Here's my DDS script

A:Internet Explorer closes

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 77.6

Hello,

Recently, internet explorer started to close without warning on it's own, and then occassionaly an audio would start to play. I am not sure where the audio is coming from...sounds like a radio program, but there are no visible IE tabs at the bottom of the screen.

thanks
paul

Forgot to mention that previous to this happening the following was deleted by Bitdefender

trojan.genericCJ.AEMC deleted

trojan.downloader.FakeAV.EK quarantined

A:Internet Explorer Closes on it's Own

Some types of malware will disable Malwarebytes Anti-Malware and other security tools. If MBAM will not install, try renaming it first.Right-click on the mbam-setup.exe file file and rename it to mysetup.exe.Double-click on mysetup.exe to start the installation.If that did not work, then try renaming and changing the file extension. click this link if you do not see the file extensionRight-click on the mbam-setup.exe file, rename it to mysetup and change the .exe extension to .scr, .com, .pif, or .bat.Then double-click on mysetup.scr (or whatever extension you renamed it) to begin installation.If after installation, MBAM will not run, open the Malwarebytes' Anti-Malware folder in Program Files.Right-click on mbam.exe, rename it to myscan.exe.Double-click on myscan.exe to launch the program.If that did not work, then try renaming and change the .exe extension in the same way as noted above.Double-click on myscan.scr (or whatever extension you renamed it) to launch the program.If using Windows Vista, refer to How to Change a File Extension in Windows Vista.Be sure to update MBAM through the program's interface (preferable method) or manually download the definition updates and just double-click on mbam-rules.exe to install. Then perform a Quick Scan in normal mode and check all items found for removal. Don't forgot to reboot afterwards. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. When done, click the Logs tab and copy/pa... Read more

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RELEVANCY SCORE 77.6

hi, this is my first post.Internet explorer closes out repeatedly on any website. If i have multiple windows open, they will all close out as well.Ive tried typing this post about 7 times already, it keeps closeing out.I also get pop ups even if im not online.ive tried calling HP on this issue, but they jerk me around to buy a anti spyware software.i have trendmicro antispyware 3.0 and trendmicro antivirus.can someone please help me with this.here is the hijackthis log.Logfile of HijackThis v1.99.1Scan saved at 10:04:45 AM, on 11/18/2006Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\Explorer.EXEC:\Documents and Settings\Jake.HOMENEW\Desktop\HijackThis.exeR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...&pf=desktopR1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhostO2 - BHO: (no name) - {0676CC61-CDC5-447e-AAFC-9D886EC820EB} - C:\WINDOWS\System32\tmp6.tmp.dllO2 - BHO: (no name) - {e7ee77a8-08fe-4a89-bd6e-57d7d5c9244f} - C:\WINDOWS\s... Read more

A:Internet Explorer Closes Out

has anyone ever had this problem?

where they have a problem and there seems to be not ONE person on this planet to help them?
I keep getting jerked around with hp, verizon, microsoft.

no one know what the bleep is wrong with this.
THIS COMPUTER SHOULD BE IN A MUSEUM

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RELEVANCY SCORE 77.6

My computer was fine up until 2 days ago. Now everytime I open Internet Explorer, it closes immediately whether I click on the program's shortcut icon, click on an image file (ie is default viewer for my jpg's), click on a link, etc. To get on the net, I have to open a "My Computer" window and put in a url into the address bar. I am using Windows XP Pro with sp2 fully updated. McAfee Virus Scan online. I checked for adware using multiple programs and also completed several virus scans with different programs. All coming up clean. Any help would be much appreciated.

_________________________________________________________________

***This is the log from HiJackThis***

Logfile of HijackThis v1.98.2
Scan saved at 10:13:51 PM, on 12/4/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
F:\WINDOWS\System32\smss.exe
F:\WINDOWS\system32\winlogon.exe
F:\WINDOWS\system32\services.exe
F:\WINDOWS\system32\lsass.exe
F:\WINDOWS\system32\svchost.exe
F:\WINDOWS\System32\svchost.exe
F:\WINDOWS\system32\spoolsv.exe
F:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
F:\WINDOWS\System32\inetsrv\inetinfo.exe
f:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
F:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
F:\WINDOWS\Explorer.EXE
F:\WINDOWS\System32\nvsvc32.exe
F:\WINDOWS\System32\svchost.exe
f:\PROGRA~1\mcafee.com\vso\mcshield.exe
F:\WINDOWS\Mixer.exe
F:\WINDOWS\system32\RUNDLL32.EXE
F:\Program Files\Common File... Read more

A:Internet Explorer Closes

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RELEVANCY SCORE 77.6

Hi

I have the latest version of internet explorer on XP. The problem i am having is that when a click on a web page and get a pop up window, when I close the pop window, internet explorer closes with it. This only happens at home and not at the office.

The pop window is displaying results from a local bridge club, so I dont want to stop pop up windows etc. Can anybody please help.

Thanks.

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RELEVANCY SCORE 77.6

My internet closes down for reasons I don't understand and the prompt takes me to advanced settings/performance/Data Execution P (something) Program?

Anyway, the choices are to turn it on, or turn it on exept for...and then you have to choose what you don't want, but that doesn't work either because it won't accept internet explorer.

I don't understand what I'm reading trying to figure it out, so can someone help me. Obviously, I don't know much about computers, but I'd rather try than be mad that it doesn't work and pay someone to fix something that shouldn't be broken.

A:DEP closes down internet explorer

Hello Spalau, and welcome to Vista Forums.

You may have a IE add-on that is causing this. Resetting IE may help.

Hope this helps,
Shawn

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RELEVANCY SCORE 77.6

When I open a link that would play a file off of media player, IE would just close down, for example I open a link that has a midi/mp3/video that "media player" plays, IE just shuts down.

Any1 knows why it does this?
 

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RELEVANCY SCORE 77.6

When ever I try to run Internet Explorer, I get the "Internet Eplorer has encountered a problem and needs to close." Error. Can anyone tell me if there is a way to fix this? My email is [email protected]. I am having to use Netscape for the time being but prefer IE if I can get it fixed. In the error listing it states the ModName:shdocvw.dll if that help anyone help me. Thank you for the post.
 

A:Internet Explorer closes out on me.

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RELEVANCY SCORE 77.6

when opening some webpages/sites internet explorer 6 closes on its own also i cant download attachments in my hotmail account when i try it just closes can any one help
thanks

win xp home sp2
amd sempron 3000+ (2.07 GHz)
1GB ram
nvidia geforce 7300 gs 512mb
 

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RELEVANCY SCORE 77.6

I have windows 2000 on a pc, when I open up internet explorer alot of pop up appears and then when I go into certain sites for example yahoo.com. It takes me to the yahoo page and then when I enter the username and password, internet explorer closes down. It closes down when I access other sites too. Any suggestions??

 

A:internet explorer closes down by itself

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RELEVANCY SCORE 77.6

i have windows xp, and whenever i try to save a file to my desktop or my documents or try to open it, all internet explorer windows close. the same thing happens with my aim, whenever i try to send a file to a friend, all aim stuff just closes down, what do i do!?!?!?
 

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RELEVANCY SCORE 77.6

Internet Explorer 6 closes automatically when we try clicking on a link that has a video. It opens the link in a new window then closes automatically? Any idea what it can be. No pop blocker installed.

Thanks.
 

A:Internet Explorer 6 closes

proxy issue

resolved
 

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RELEVANCY SCORE 76.8

On my computer (running Microsoft XP) there are four users. My user is the only account that this does not occur on. In the other three cases when Internet explorer is launched and before it can even open the home page a pop up appears saying that Internet Explorer has experienced a problem and has to close. This happens on all three users but mine is fine. There is no chance to do anything because it immediatly follows the launch. In one case for one of my users the Explorer freezes after I select to send or not to send an error report. I don't have any explaination as to what is causing this and don't understand what has changed because earlier in the day everyone was able to access the internet. Also, it isn't a problem of user privaleges because all except one of the four accounts on the computer are Administrators.

Help is greatly appreciated ASAP on this issue.

P.S. I did just realize that this has occured after updating to the new IE8. Not sure if this is the problem or not.
 

A:Solved: Internet Explorer Closes

P.S. I did just realize that this has occured after updating to the new IE8. Not sure if this is the problem or not.Click to expand...

Possibly.

You may want to try reverting to IE7...
 

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RELEVANCY SCORE 76.8

Hi there i hope someone can help, recently, when browsing on the internet my web browser will just disappear at random times. I am virus free and have made sure that any adware has been removed but i am still having this problem.
Any sugestions will be greatly appriciated.
 

A:Internet Explorer closes spontaneously

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RELEVANCY SCORE 76.8

closes the Internet Explorer window, a window appears that says "do not send", please check this HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 09:55:29 p.m., on 01/07/2009Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v8.00 (8.00.6001.18702)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\svchost.exeC:\Archivos de programa\Alwil Software\Avast4\aswUpdSv.exeC:\Archivos de programa\Alwil Software\Avast4\ashServ.exeC:\WINDOWS\system32\spoolsv.exeC:\Archivos de programa\Bonjour\mDNSResponder.exeC:\Archivos de programa\Java\jre6\bin\jqs.exeC:\Documents and Settings\All Users\Datos de programa\KwinzySearch\kwinzy125.exeC:\Archivos de programa\Archivos comunes\Microsoft Shared\VS7DEBUG\MDM.EXEC:\Archivos de programa\CyberLink\Shared Files\RichVideo.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\TUProgSt.exeC:\Archivos de programa\Alwil Software\Avast4\ashMaiSv.exeC:\Archivos de programa\Alwil Software\Avast4�... Read more

A:closes the window of internet explorer

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Foll... Read more

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RELEVANCY SCORE 76.8

Hi,
I'm having a problem with internet explorer. Everytime I close it, I get the following error:
Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 1/30/2009
Time: 10:37:27 AM
User: N/A
Computer: FAMILYROOM
Description:
Faulting application iexplore.exe, version 7.0.6000.16762, faulting module ntdll.dll, version 5.1.2600.2180, fault address 0x00001010.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 69 65 78 ure iex
0018: 70 6c 6f 72 65 2e 65 78 plore.ex
0020: 65 20 37 2e 30 2e 36 30 e 7.0.60
0028: 30 30 2e 31 36 37 36 32 00.16762
0030: 20 69 6e 20 6e 74 64 6c in ntdl
0038: 6c 2e 64 6c 6c 20 35 2e l.dll 5.
0040: 31 2e 32 36 30 30 2e 32 1.2600.2
0048: 31 38 30 20 61 74 20 6f 180 at o
0050: 66 66 73 65 74 20 30 30 ffset 00
0058: 30 30 31 30 31 30 0d 0a 001010..

I ran HiJackThis and received the following log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:36:52 AM, on 1/30/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
... Read more

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RELEVANCY SCORE 76.8

My IE does not run at all. I have tried 3 times uninstalling and re-installing both from windows add on components and by downloading the setup file from microsoft file, however the problem persists.
Also downloaded some ie fix tools (Repair Internet Explorer & one found here http://www.thewindowsclub.com/troubl...es-immediately) with no success again. Just run the IEDiagCMD.exe and again again again IE opens and closes
Disabled all addins, reset settings, deleted cookies nothing
Any suggestions??

A:Internet Explorer opens and closes in 1s

If i run as admin the following report appears:

Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 8.0.7600.17267
Application Timestamp: 5131789a
Fault Module Name: KERNELBASE.dll
Fault Module Version: 6.1.7601.18409
Fault Module Timestamp: 5315a05a
Exception Code: c06d007f
Exception Offset: 000000000000940d
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1032
Additional Information 1: 44c6
Additional Information 2: 44c61cb8c665cadaf5219099d3f47d79
Additional Information 3: 8163
Additional Information 4: 8163e5a4d0e341be04c0f441c747ccce

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RELEVANCY SCORE 76.8

Hi i get this error when im trying to run a java application on internet explorer. using microsoft windows xp service pack 2. and have tried to downlaod the latest java from sun java any help on how to make this work is GREATLY appreciated

below is the error log

===================================================

#
# An unexpected error has been detected by HotSpot Virtual Machine:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x6d746bfc, pid=3032, tid=3988
#
# Java VM: Java HotSpot(TM) Client VM (1.5.0_07-b03 mixed mode)
# Problematic frame:
# V [jvm.dll+0x86bfc]
#

--------------- T H R E A D ---------------

Current thread (0x0317ca38): JavaThread "main" [_thread_in_vm, id=3988]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000008

Registers:
EAX=0x00000000, EBX=0x00000000, ECX=0x00000008, EDX=0x00000000
ESP=0x00133148, EBP=0x00133178, ESI=0x0317ca38, EDI=0x00000000
EIP=0x6d746bfc, EFLAGS=0x00010246

Top of Stack: (sp=0x00133148)
0x00133148: 6d749455 00000000 00000000 0317caf8
0x00133158: 6d31775b 0000000c 1004b840 00000000
0x00133168: 00133168 00000000 0003cb10 00000000
0x00133178: 0013319c 6d304d43 0317caf8 6d31776c
0x00133188: 00000000 0317caf8 00000000 00000000
0x00133198: 0317caf8 001331c4 6d305543 0317caf8
0x001331a8: 001331cf 6d31776c 6d317760 6d317748
0x001331b8: 03247744 0317caf8 0317caf8 001331dc

Instructions: (pc=0x6d746bfc)
0x6d746bec: e8 b4 1e ff ff c3 8b 44 24 04 8b 0d 48 66 83 6d
0x6d746bfc: 8b 04 01 c3 8b 44 24 04 8b 0d 44 66 ... Read more

A:Java closes Internet explorer when it tries to run.

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RELEVANCY SCORE 76.8

Hi all i am having a problem with my IE it opens then closes 2 sec later,i have deleted and re down loaded but still dose not open
 

A:Internet Explorer opens then closes

It sounds like you might have a virus, run your Antivirus program to see if it picks anything up.
 

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RELEVANCY SCORE 76.8

brendandonhu-
i have the same problem (blue desktop). i followed your instrctions and they only made things worse. not only did they not solve the problem, but now my internet explorer closes by itself after about 3 seconds. the only way i can get on the internet now is using msn explorer.
 

A:Solved: Internet Explorer closes by itself

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RELEVANCY SCORE 76.8

I have a laptop with Windows 7 64 bit. The first few days I had it, Internet Explorer worked fine. Then it malfunctioned. When you double click the IE shortcut it would open for a split second then close. When you went to the Start menu, Programs, it would do the same.

I downloaded and installed IE 8 64 bit from Microsoft's website. When I double click the IE 8 64 bit shortcut it opens fine! The problem is, I can't set IE 8 64 as my default browser. I get a Windows error message that says you can not set IE 8 64 as your default browser.

So I can open IE 8 64 manually but any link I click tries to open IE 8 (32 bit presumably) which still opens then immediately closes.

Please help!

A:Internet Explorer opens then closes

You're going to have to edit the registry to do this..

use regedit and modify the following
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\IEXPLORE.EXE
Change the value to C:\Program Files\Internet Explorer\iexplore.exe
HKEY_CLASSES_ROOT\http\shell\open\command
Change the value - "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome
HKEY_CLASSES_ROOT\https\shell\open\command
Change the value - "C:\Program Files\Internet Explorer\IEXPLORE.EXE" -nohome

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RELEVANCY SCORE 76.8

Ok so I've had this problem for a while: When I click on Internet Explorer the window pops up for just a second and closes. I've searched all over every tech support forum there is and usually, HijackThis logs are involved so each solution is individual.

So here is my HijackThis log
(Note: When I run a scan I get an error saying 'For some reason your system denied write access to the Hosts file...')

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:59:27, on 26/01/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v8.00 (8.00.6001.18241)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\Spyware Terminator\SpywareTerminatorShield.Exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\Funcom\Age of Conan\ConanPatcher.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search... Read more

A:Internet Explorer opens then closes

/bump
 

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RELEVANCY SCORE 76.8

My internet explorer suddenly closes off. saying that internet explorer is.....sorry for the inconvenience. something like this. i dunno how to cure it and it keep reappear. i have tried the steps for the preparation guide and done it.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 9:15:00 PM, on 10/29/2007Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16544)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\Ati2evxx.exeC:\WINDOWS\system32\spoolsv.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Winamp\winampa.exeC:\WINDOWS\SOUNDMAN.EXEC:\Program Files\Java\jre1.6.0_03\bin\jusched.exeC:\Program Files\Iomega HotBurn\Autolaunch.exeC:\Program Files\FlashGet\flashget.exeC:\Program Files\Eset\nod32kui.exeC:\WINDOWS\system32\ctfmon.exeC:\Program Files\Messenger\msmsgs.exeC:\Program Files\IVT Corporation\BlueSoleil\BlueSoleil.exeC:\Program Files\FinePixViewer\QuickDCF.exeC:\Program Files\Yahoo!\Widgets\YahooWi... Read more

A:Internet Explorer Suddenly Closes Off.

Welcome to the BleepingComputer HijackThis Logs and Analysis forum tommy1990 My name is Richie and i'll be helping you to fix your problems.Download SDFix.exe and save it to your desktop:http://downloads.andymanchesta.com/RemovalTools/SDFix.exe* Double click on SDFix on your desktop,and install the fix to C:\ Please then reboot your computer into Safe Mode by doing the following:* Restart your computer* After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;* Instead of Windows loading as normal, a menu with options should appear;* Select the first option, to run Windows in Safe Mode, then press "Enter".* Choose your usual account.* In Safe Mode,go to and open the C:\SDFix folder,then double click on RunThis.bat to start the script.* Type Y to begin the script.* It will remove the Trojan Services then make some repairs to the registry and prompt you to press any key to Reboot.* Press any Key and it will restart the PC.* Your system will take longer that normal to restart as the fixtool will be running and removing files.* When the desktop loads the Fixtool will complete the removal and display Finished, then press any key to end the script and load your desktop icons.* Finally open the SDFix folder on your desktop and copy and paste the contents of the results file Report.txt into your next reply.If you have previously downloaded ComboFix,please delete that version now.Now download Combofix ... Read more

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RELEVANCY SCORE 76.8

Say i have two separate windows open on internet explorer. Everytime i try to close one page, one of two things will happen. Either both pages (or all pages depending on how many are open) will close or both pages will close AND i recieve the message that "Internet Explorer has encountered a problem. Would you like to send error report?" Is there anything i can do to fix this? I have scanned my computer with both Sophos antivirus and spybot search and destroy and no problems are detected.
 

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RELEVANCY SCORE 76.8

My sons laptop is running Vista Home Premium.

On start up it is displaying a message stating:
Error loading C:\Users\NICKAN~1\AppData\Local\Temp\fccdbXPj.dll
The specified module could not be found.

A further window appears stating:
The publisher could not be verified. Are you sure you want to run thsi software?
Name:...\AppData\Local\Temp\xlvqbjwhe\ccsnvaidlta.exe

We have closed both of these windows using the x in the top right of the window.

When trying to launch Internet Explorer, a window immediately appears on top of the browser window stating:
Internet Explorer has stopped working.
A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available.
This is closed by means of the "Close Program" button in the window

Any advice / help will be warmly received.

Thank You

A:Internet Explorer continually closes

Hi Wizard99,

First of all, run your anti-virus software to make sure the computer is not infected with a virus. Then, try opening IE in No Add-on Mode. To do this, close out of IE and search for "Internet Explorer" from the Windows Start Menu search and choose "Internet Explorer No Add-ons" from the list of results. If IE is working in No Add-on Mode, you'll know that the issue it being caused by an add-on and you can try disabling add-ons until you find the culprit. If running IE in No Add-on mode doesn't help, try resetting IE settings by opening IE > going to Internet Options > clicking on the Advanced tab > and choosing Reset. These two steps fix most issues in Internet Explorer.

Hope this helps!

Cheers,
Cassandra
IE Outreach Team

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RELEVANCY SCORE 76.8

I have a problem with IE7 on my daughters laptop. It opens then closes straight away. I have tried reinstalling, same problem. Ran spybot, lavasoft adaware and virus scan - still same - tried restoring to previous times still same - anyone had this problem
 

A:internet explorer opens then closes

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RELEVANCY SCORE 76.8

My version of internet explorer refuses to open. When you double click to open it, a window flashes open and then closes immediately. I have run SpyBot S&D and removed any malware, but it still doesn't work.

Here is the Hijack This log. Please could someone take a look at it and see if they notice any problems.
Thanks
Ade

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:03:09, on 14/02/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18372)
Boot mode: Normal

Running processes:
C:\Program Files\Dell\DellDock\DellDock.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Dell\MediaDirect\PCMService.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Skype\Phone\Skype.e... Read more

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RELEVANCY SCORE 76.8

Hi i get a message saying internet explorer has encountered a problem and needs to close then i can press either debug send error report or dont send error report. Ive tried pressing each one but every time i start my internet the message comes up and then it closes, i have had to use my brothers computer to post this message.

If this is any help the error signature is;

Appname;iexplorer Appver;6.0.2900.2180 Modname;urlmon.dll

Also my mcaffe security seems to have disappeared, its there but when i click its just an empty box so i cant run a virus scan.

I did have a virus on my computer and had to run a full system recovery.
Can anyone please help i really havent got a clue about computers!!!!!!!
 

A:windows xp internet explorer closes

I have this same problems. Anyone know how to fix it?

Although, I have found I can still use the internet if I just don't click anything on the error message (but that pop up stays on my screen (I move it to the corner so it's less annoying).
 

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RELEVANCY SCORE 76.8

I hope someone can help me before I lose it!

The last week or so I have been experiencing problems with IE. If I click on a new tab, 9 times out of 10 it shuts the window completely then gives the generic "windows has encountered a problem and needs to close" message. It's infuriating me at the moment, I have no idea what has caused this, I installed a new printer a couple of weeks ago but I can't see it being that?!?

I wonder if there's a way I can repair IE?

All suggestions gratefully accepted

A:internet explorer closes itself when I open a new tab!

Give this a readWhat version of IE?http://support.microsoft.com/kb/318378

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RELEVANCY SCORE 76.8

Hey guys, im a little stuck I have had no problems with this before, but for about the last month every time i click off of the internet a pop up comes up saying "internet explorer has shut down etc" then another 3 after, one of which restarts it. the same thing happens if i have more than one tab up and i click off one of them, all of them then close. I dont really know what to do. I need some help for a simple mind lol.. not great on computers. thanks x
 

A:help :( when closing a tab the whole of my internet explorer closes

Hello try a reset

http://support.microsoft.com/kb/923737
 

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RELEVANCY SCORE 76.8

Hello, this problem only happens on my wife's side of the computer (i.e. under her username). Internet Explorer opens fine, then without warning, after varing amounts of time (not necessarily right away), it closes unexpectedly. No error message. This does not happen under my username. I have reinstalled Java, do I need to do that on both "sides"? Otherwise the laptop works fine. Any help would be appreciated. Thanks.

A:Internet Explorer 7 Closes Unexpectedly

eddie, I wish I could give you some insight. I got a new HP laptop with Vista installed. I've had this computer since April and it does the same thing several times a day. I have no idea what causes it. I'm glad I don't do anything that crucial on my computer because I'm sure I'd lose it all. It shuts IE off and starts it over. It's very frustrating! 'Hope someone has some idea as to what is causing it.

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RELEVANCY SCORE 76.8

Ok.. recently I have encountered a few sites where this happens.. now it seems to be happening more often..

I attempt to go to a web site and get a pop up that says 'click to run ActiveX controls.. I click Ok.. then I get pop up that says.."Internet explorer has encountered a problem and needs to close.. we are sorry for the inconvenience"... send error report or don't send... either way Internet explorer then shuts down...
any help would be GREAT.

and if you see any other problems here please let me know..

Logfile of HijackThis v1.99.1
Scan saved at 1:11:36 PM, on 5/28/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\system32\LEXBCES.EXE
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\LEXPPS.EXE
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\WINNT\system32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\Program Files\PhoneTools\CapFax.EXE
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\WINNT\system32\CTHELPER.EXE
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\Adobe\... Read more

A:Internet Explorer needs to close.. and closes..

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RELEVANCY SCORE 76.8

i dont know what is happening to my computer. The other day i was searching on google and all the results i clicked on sent me to various ads unless i opened in new window.. . so i downloaded AVG free antivirus... Now, i dont know if it is because of the AVG but when i open internet explorer it just shows the window then closes. However when i go to task manager it shows iexplore.exe still running... I DONT knwo what i am going to do seeing as though school just started and now i have no computer. SOME BODY HELP ME!!

A:internet explorer opens then closes

Try re-installing Internet Explorer. You can find a download of the latest IE in the url belowIE 8 for Windows XPIE 8 For Windows Vista

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RELEVANCY SCORE 76.8

Is there any diagnostic software that you can recommend to diagnose my problem?

From time to time Internet Explorer closes down on me saying it has hit a problem opr else it just fails to respond. Also, from time to time, Outlook is unable to connect to one or both of my e-mail services with an error message suggesting I have entered the wrong address for them. This can happen when the system is first started or after it has been running and successfully retrieving emails for some time.

The former problem is usually, but not always, cured by restarting IE. The latter is sometimes cured by re-starting Windows but sometimes requires me to turn off the power and ?crash? the system ? something I hate doing!

I am using a modern Dell PC which has never had the cover removed ? so I am fairly confident of it. Windows XP home edition is version 2002 with SP2. IE is version 7.0.5730.11

I connect to the internet using ADSL and a modem/router. Unless this is a recognised software problem my suspicions will fall on the router. Should I replace it without further thought?

I?d be grateful for any advice.

A:Internet Explorer 7 hangs and closes

Hello and welcome to TSF

Try to use IE though by doing this:

Click Start, All programs, Accessories, System tools and click on Internet Explore (No Addons)

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