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Lecteur d'empreinte ne fonctionne pas sur x1 carbon / Fingerprint reader does not work on x1 carbon

Q: Lecteur d'empreinte ne fonctionne pas sur x1 carbon / Fingerprint reader does not work on x1 carbon

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?
Merci

Google translate: French >> English
After upgrading to w10 my fingerprint reader does not work. In the management of the pheripherals it is not visible. I installed the driver but it is always the same, it is not visible .. could someone help me?Thank you


Moderator comment: Please feel free to post in your native language, but as the principal language of this community is English, please include a translation alongside for the benefit of other members. Regards.
Commentaire du modérateur: N'hésitez pas à poster dans votre langue maternelle, mais comme la langue principale de cette communauté est l'anglais, veuillez inclure une traduction pour le bénéfice des autres membres. Cordialement.

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RELEVANCY SCORE 200
Preferred Solution: Lecteur d'empreinte ne fonctionne pas sur x1 carbon / Fingerprint reader does not work on x1 carbon

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

RELEVANCY SCORE 212.8

Après avoir fait la mise à jour vers w10 mon lecteur d'empreinte ne fonctionne pas. Dans la gestion des périfériques il n'est pas visible. J'ai installé le pilote mais c'est toujous pareil, il n'est pas visible.. quelqu'un pourrait il m'aider ?Merci

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RELEVANCY SCORE 126.8

I recently purchased an X1 carbon 1st Gen running windows 10 and I can't find a way to get the fingerprint reader to work. It may not be possible but I thought I would see if anyone here has found a solution. Apparently there is a solution for the type 20AF but I can't find a solution or an updated driver for the Type 3460. If anyone can point me in the right direction that would be great. I have updated my Bios and many of my other drivers. I have tried downloading the Synaptic Metallic drivers as well And I tried updating my AthenTec Driver for the fingerprint reader but it still doesn't work. 

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RELEVANCY SCORE 111.6

Hey guysWe have a heap of X1 carbons and quite a few fingerprint reader issues basically after the system is on for a few days the reader can stop working (normally overnight) when trying to login (windows10 windows hello) the light above the reader is off and it doesnt detect any sort of fingerprint going into device manager, going properties on the reader and unticking "allow the computer to turn this device off to save power" fixes this for most people but some still have the issue, we've got some with stock drivers and some with the latest drivers installed any ideas?

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RELEVANCY SCORE 111.6

I have a 1st gen Carbon x1 type 3448.  It came natively with Win 7.  Ever since I got it, the finger print reader had a hard time reading my finger print unless it is wet.  Is this typical?  Second, I had upgraded it to Win 10.  I now have the authenticate with my finger print once when I start the computer and once when I login via Windows Hello.  I know non-Authentec reader has this problem but my x1 has Authentec reader.  TIA for your answer!
 
Moderator edit: Matched Subject to content.

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RELEVANCY SCORE 111.6

I own two 1st gen X1 Carbon, one 3440 and one 3460. One has Win10 Home and works just fine. the 3460 has Win10 Pro and the fingerprint reader does not show up as a biometric device and I cannot make it work after searching for solutions.  There are no biometric devices in device manager. There is only an authentication device - TouchChip Fingerprint Coprocessor. Does anyone know how to test the fingerprint hardware to ensure that it is working? I have tried all the solutions listed online and it never shows up. 

A:Carbon x1 gen 4 fingerprint reader problem

First, look in the BIOS under security/I-O port access and make sure it is enabled

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RELEVANCY SCORE 111.6

I have a 1st gen Carbon x1 type 3448.  It came natively with Win 7.  Ever since I got it, the finger print reader had a hard time reading my finger print unless it is wet.  Is this typical?  Second, I had upgraded it to Win 10.  I now have the authenticate with my finger print once when I start the computer and once when I login via Windows Hello.  I know non-Authentec reader has this problem but my x1 has Authentec reader.  TIA for your answer!

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RELEVANCY SCORE 111.6

So I just got back my laptop from lenovo repairs and the finger print reader dosen't work.   the device manager has dected the fingerprint reader, and claims it is working properly.  I also went into the bios and cleared the fingerprint data.  It doesn't change the problem when I go to set up the fingerprint, I enter my pin and then I get a windows error sound.  the deep "da dah dah".  and then it doesn't proceed any further.   I have no idea what to do next for my laptop.  

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RELEVANCY SCORE 110.4

Hi everyone,I have an X1 carbon 2nd Gen laptop, with type 20A8S18T00. Everything works fine except the fingerprint security. I have installed the ThinkVantage Finferprint Software v6.0.0.8102 - the latest one, then the fingerprint driver "should be already installed along" (as I read somewhere).  But when I tried to enroll new fingerprint data, it always show the error E7210005 - "Cannot enroll user. Cannot update passport. Cannot find fingerprint sensor device". I have checked my BIOS Setting and seen that the option "Fingerprint Reader" was disabled and there is no way to select it and change value to Enable or whatever. I have heard people said that option must be enabled before doing making any changes with fingerprint data. Now I'm totally stuck! Here are my BIOS Setting screenshots: 1 - BIOS General Information 2 - Security >> Fingerprint 3 - Security >> I/O Port Access 4 - Security >> Secure Boot Could you please have me solve this case? Thank you so much.













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A:[X1 Carbon 2nd Gen] Cannot enable fingerprint reader in BIOS

Hi chaudh76, welcome to the forum.
 
     The correct software for the device is Lenovo Fingerprint Manager Pro:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
      The version you have listed (v6.0.0.8102) is for ThinkPad X1, X1 Carbon (Type 34xx), not your 20A8.
 
     Make sure you download, and run, the ThinkVantage System Update:
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
     If you download, and run the ThinkVantage System Update first, all of your system drivers will be checked. If any of them need updating, they will appear in the list, and you can download/install them through the program.
 
     Also, here is the complete Lenovo support, and download site, for your ThinkPad X1 Carbon (Type 20A7, 20A8). It contains everything you need: Downloads/Product & Parts/Manuals/Solutions/Videos/Accessories
 
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
 
Cheers
 
DragonRider
 
    

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RELEVANCY SCORE 110.4

Hi,since the recent major Windows 10 update my fingerprint reader does no longer work.It is suggested to use Windows Hello instead, but Hello is not supported on my hardware (3460). Does anybody have a suggestion on how to re-activate the fingerprint reader again?It may be that I (or Microsoft?) deleted the software to earlier activate the reader.  Any hint on how I could get that reinstalled? (Sorry for my english - it's not my first language.Thomas, Zurich - Switzerland

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RELEVANCY SCORE 110.4

Just purchased the x1 carbon, upgraded to windwos 10 and I cannot install the Lenovo Fingerprint reader software! I only see 8.1 avaiable. No option for Windows 10?Anyone? Nevermind! Found a fix. https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/Fingerprint-support-on-Windows-10-ThinkP...











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A:2015 X1 Carbon fingerprint reader and Windows 10?

Man, the 2015 X1 Carbon is crap! The 2013 model, I could turn the laptop on with the fingerprint sensor!

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RELEVANCY SCORE 110.4

In the last few weeks, I have noticed the fingerprint reader on my 4th Gen X1 Carbon works infrequently. I find that upon boot, it only works about 25% of the time. The remaining times, I am forced to enter my password and the fingerprint driver shows an error in Windows Device Manager. I am running the lastest version of Windows 10, have completed all recent BIOS updates, and have attempted to reinstall all relevant drivers several times.  Wondering if anyone has had a similar issue or if support can provide a solution.

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RELEVANCY SCORE 109.2

I am trying to find the fingerprint reader part # for a first gen X1 Carbon.  Type 3443 (34XX).

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RELEVANCY SCORE 108

I have a X1 Carbon 20A8 2nd Gen which I have clean installed Windows 10 on today. It's a replacement laptop which I received. The fingerprint scanner does not show up in the Device Manager, even after installation of the Validity drivers for Windows 10. Resetting fingerprint data in the BIOS shows there is no fingerprinter reader detected Any ideas?

A:X1 Carbon 2nd Gen fingerprint reader not showing up after Windows 10 clean install

Actually can anyone help me, the model is 20A8-S00C00, does this particular model actually have a fingerprint scanner?

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RELEVANCY SCORE 101.2

The fingerprint sensor on my X1 carbon is essentially unusable... Each time the laptop wakes from sleep the sensor does not start up (the green light does not turn on and does not react to any fingerprint). I wonder if the others have the same problem.

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RELEVANCY SCORE 97.6

After inserting multi card reader computer becomes very very slow it sees card reader not by its name but as disc E or D when i try to open Disk E or D it does not open up and window becomes unresponsive. Please help fix this need multi card reader for work. Windows 10 update is messing up my Thinkpad and peace of mind!

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RELEVANCY SCORE 93.2

Hi Experts, I have installed Fingerprint Manager Pro Windows 7 32 bit to my x1 carbon laptop 207A. After Installation and restart, I click the Lenovo Fingerprint manager pro and it prompted cannot access/enroll fingerprint because my account is a guest or built-in administrator. I have been using this account as administrator. I even activate the user admin account by using the cmd and enter the command net user admin /active:yes (something like that). After that the admin account was open. But still it prompted that error. What should I do to enroll my fingerprint? Please help me!!

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RELEVANCY SCORE 87.2

Hey all, With my old latop, I could the fingerprint reader to log into websites and for login and passwords on network resources. Any software to do that with my new carbon on win 10?

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RELEVANCY SCORE 87.2

Hi,

I'm on the latest preview for developpers on my X1 Carbon model 34XX (2012)

I download the fingerprint driver from the support website of Lenovo and I can see "TouchChip Fingerprint CoProcessor" in the Device Manager into the Authentification Devices category

But I can't use the Windows Hello when I go into the connections options panel...

How can I fix it ?

thanks in advance

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RELEVANCY SCORE 87.2

Hi, I want to have the fingerprint working into W10 on my X1 carbon 2012. I tried to install drivers from the lenovo website but nothing works. It's working into Ubuntu but not in Windows... Any fixes ? Thanks in advance

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RELEVANCY SCORE 86.4

Running Win 10 on a 2015 x1 Carbon. Was wondering if it is possible to log into websites using the fingerprint reader. If so how or is there any software that can be utilized for that.

A:2015 x1 carbon Fingerprint for websites

I have the same issue - FP is simply not usable on Win 10 for my X1 carbon (3rd gen)Any ideas what is wrong with it ... or when we can expect working drivers ?

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RELEVANCY SCORE 86.4

Hi, I have x1 carbon 20FB and I have Synoptics WBDI bio scanner. Device is working fine when I try to use scanner to log in to the computer. I'm interested in ability of using the scanner to store other passwords from secured web sites utilizing the scanner. Is it possible? If so - what do I need? Thanks, Jakar55

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RELEVANCY SCORE 85.6

My Finger print drivers are not working, I had switched from FP sensor to PIN on login screen since then the driver is not working Tried to reinstall the drivers have tried lenovo system update\Windows update\ Install in compatiblity mode but nothing helps 

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RELEVANCY SCORE 85.6

Hey, About a week ago I came back from vacation, Jan 20-29, and I installed a bunch of updates through the lenovo service center. A couple days later I noticed the fingerprint scanner had stopped working and a couple of days ago I noticed my usb ports weren't working either, with several usb drives that I had proven functional on a friends computer. After reinstalling some BIOS and usb drivers I have solved the usb problem, and I'm almost positive the fingerprint scanner is the result of some software. The timing is way too convenient to be anything else in my opinion. When trying to set up fingerprints through the "fingerprint enrollment" window it'll say "Cannot communicate with the sensor, please confirm the sensor is ready." Any and all suggestions are welcome. Morten Nissov

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RELEVANCY SCORE 84.4

Hi, I've just attained a new Thinkpad X1 Carbon 3rd Generation and have downloaded the 64-bit Fingerprint Manager Pro program from the Lenovo site. After restarting as required, I've entered my Windows password and get the error message "The device is not connected to the computer. Please insert the authentication device." I've attached an image showing this. I'm running Windows 8.1. Any suggestions would be much appreciated. Thanks!


























Capture.PNG ?51 KB

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RELEVANCY SCORE 84.4

Dear community, I have been repeatably experiencing a crash of the fingerprint sensor when using the laptop on battery and allowing it to fall asleep after a few min of inactivity. After wake up, the fingerprint no longer works. (See device manager screen shots below). I updated to the latest driver - still the same issue. Disabling and enabling it manually fixes it until next sleep. Any suggestions? Extremely annoying to have to type in password every time the pc goes to sleep and having to reenable the fingerprint manually to continue using.... 

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RELEVANCY SCORE 84.4

Since the update to Windows 10 1709 (Fall Creator's update) my fingerprint scanner & Windows Hello doesn't work anymore.I own a Lenovo Thinkpad X1 Carbon 5th Gen (20K3).In the device manager the fingerprint reader seems to have an issue... And Windows Hello doesn't recognize the device anymore. I already tried to enable SGX in BIOS - but that didn't change much...Thank you for your help -

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RELEVANCY SCORE 84

Hi!I just got a new "X1 Carbon 5th Gen - Kabylake (Type 20HR, 20HQ)" and a "X1 Carbon Thunderbolt 3 Dock". I have an external screen connected to the dock and it works fine (VGA connection). I also have an other monitor with display (DP) connection that I want to use. But my computer can't find the other monitor, only the one with VGA connection. Is there any easy ways to fix this problem?Best regards

A:ThinkPad X1 Carbon 5th gen can't connect 2 external monitors in X1 Carbon Thunderbolt 3 Dock

[Posted moved and topic edited for discoverability.  AG]

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RELEVANCY SCORE 82.8

Hi,I have a Thinkpad P50 equiped with a fingerprint reader.Worked perfectly well for months, but suddently stopped working.I verified/updated drivers, but this was not the problem.I then had the bad idea of changing the BIOS security option to enable the pre-POST fingerprint option.Now I end-up with a system that keeps rebooting forever preventing me to access the BIOS configuration.(I guess that after pressing F1 for entering BIOS, it expects me to scan my finger, but doesn't find the reader, so reboots again and again.)Please HELPThank you!!

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RELEVANCY SCORE 82

Hello,Today I updated my Thinkpad X1 Carbon 5th Gen with the latest drivers recommended by Lenovo Vantage program, as well as the latest Windows 10 Pro updates. After conducting those updates, I can no longer sign in using the Fingerprint sensor.When I open the Device Manager to check the status of the Biometric Device driver, it shows the following message: "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"The sign in option using the fingerprint does not even show up in the Windows settings for Sign In. Things I have already tried:1) Update the driver through the Device Manager 2) Download and reinstall the fingerpring driver from the Lenovo drivers website3) Reset fingerprint settings in the BIOS and making sure it is enabled4) Change configuration in "gpedit.msc" -> computer configuration -> administrative templates -> windows components -> biometrics -> allow the use of biometrics and allow users to log on using biometrics set to enabled None of the 4 attempts above solved the problem.Can anyone please provide any solution for this case? It looks like a lot of people have been experiencing this issue and no one from Lenovo provided a clear and definitive solution. The latest drivers must have bugs and, in my opinion, Lenovo must stop distributing them until this issue is fixed. Thank you very much.Best.  

A:Fingerprint stopped working after latest Drivers and Windows updates (Thinkpad X1 Carbon 5th gen)

I know you have a X1 carbon and not T570 but did you see the below post from a Lenovo employee?  Specifically the part about SGX?  It fixed my problem on my TP25.
 
https://forums.lenovo.com/t5/ThinkPad-T400-T500-and-newer-T/T570-Fingerprint-stopped-to-work-after-d...
 
Hope this helps

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RELEVANCY SCORE 81.6

So I've read many comments regarding the X1 Carbon 2015 models SD Card Reader missing. Or is it missing really? Also many people compared it to the Macbook Pro and pointed out that it still has one. The way I see it, the Apple solution has a card reader because that is a big convenience for some of the target audience of that machine. As you might know cameras and such store their data on cards and people who use cameras alot tend to prefer Macbook Pro more so than any ultrabook (or even Macbook Air for that matter) due to some extra horsepower in case they do video or photo editing etc. It needs to be portable, last long on batteries and have a little punch. So few ultrabooks have this and in such a premium package and that is why it is popular. I have a similar reason to look at X1 Carbon, it is portable and now with 5th gen even more powerful with a 1440p screen and premium build. I don't care about MacOS so I ruled out the Macbook and that leaves me with very few options in terms of powerful ultrabook-ish solutions one of which is X1 Carbon. I might opt for a Razer Blade 2015 refresh if it becomes available soon due to similar reasons and I don't even require the extra gaming power as this will be my work laptop. (I am a self employed programmer) I think outside of testing once or twice, I have never ever used the SD Card readers on the laptops I owned. Most, no sorry ALL of the devices that use a card as storage, also provide means to connec... Read more

A:X1 Carbon 2015 - About SD Card Reader

I find the whining bizarre and ridiculous-and if you actually look, the overwhelming majority of posts about it are from one or two individuals. They just make so many posts that it seems like an issue. It's not. Most people never use it. I know I haven't. This is just the classic case of internet amplification.  As you mention, removing the card vs. connecting a USB cable? seems like a no-brainer. As far as trading it for an HDMI port? I'm all for that, since I use an HDMI cable almost every day to run an external monitor. If one really needs an SD card reader, the new XPS13 looks like a great option. I'm too wedded to the trackpoint and Lenovo keyboard personally, but otherwise it looks like a great machine.

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RELEVANCY SCORE 81.6

3444f9u win-7 x64 replaced fingerprint card and cable and triple checked my work. Not even detected by windows. updated bio's and it is turned on in bios **bleep** is there a straight answer here ? 

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RELEVANCY SCORE 81.2

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

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RELEVANCY SCORE 81.2

I used the 1st gen X1 Carbon for a while and found out that it's very robust and the touch feeling is very good. I guessed that all sides (A+B+C+D) of it are made by carbon fiber. Correct me if I'm wrong. But when I use my X1 Yoga 1st gen, which has only carbon fiber on A side (the cover behind screen) and uses "Super Magnesium" on C+D sides (the cover around keyboard and behind the keyboard), this design bring several problems: 1. " Super Magnesium" is still metal, if you crash it by accident, you may leave a scrath on it permanently, this happens more on edges;2. what's more, the paint at the edge of " Super Magnesium" will be rubbed away with time goes on, and you will see the white metal not the ThinkPad black;3. metal will suffer from deformation by force;4. the D side of my X1 yoga feels loose when you hold it with one hand, which make you feel cheap of this $1500 machine. Thus I hope the next gen of X1 Yoga or X1 Carbon can provide a pure carbon fiber version, for better build quality and user experience. How do you guys think about it?

A:Pure carbon fiber for X1 Yoga and X1 Carbon?

HelloThe small carrections about the case materials, according to the laptop specs.x1c gen1Display cover: Carbon Fiber;Bottom: Magnesium/Aluminumx1 yoga gen1Carbon-Fiber HybridSo, IMO the question isn't material itself related only, but the case parts painting quality.

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RELEVANCY SCORE 77.2

Hello All,I just got my X1 Carbon back from a warranty dealer (SSD had to be replaced).I re-installed a fresh Windows 10 on it, then went on to download the specific drivers from Lenovo's Download Page. I also updated the BIOS, and the latest "Hardware Scan" resulted in no problems. Still, I can't get the Finger Print Reader to work again. It does not appear under "Device Manager", the "Hardware Scan" does not even seem to try finding it, and under "User Account", Windows 10 informs me that "Windows Hello is not available on this device".On the other hand: Device Manager does list an "Unknown Device" in the "USB Hubs" Category branch. The property page says that "This device has been disabled as it was reporting an error (Code: 43)". Yes, I tried the "update drivers" trick, including rebooting and everything...  I'm not sure if I have missed doing / trying something in particular when it comes to Software. Any clues?My other suspicion would be that the Finger Print Sensor somehow got screwed up while my X1 Carbon got its SSD replaced. Anything else I could try to find out? Or should I just put the thing back in its parcel and return it to the Service Center? Thanks for any help! 

A:X1 Carbon 2016: Finger Print Reader not recognized; is it a hardware or a software issue?

Reboot and press F1 to enter BIOS Setup.  Then change to the Security -> Fingerprint page, and choose the item about "Reset Fingerprint Data".  Is it successful?
 
As a general rule, if resetting it in BIOS is successful, you're having a software problem.
If resetting it in BIOS results in some error (like "fingerprint sensor not found"), it's a hardware problem.

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RELEVANCY SCORE 77.2

Been going back and forth and can't seem to find a screen that can replace my Thinkpad x1 carbon 3460 1f4 screen. Have found one for the 3448. Don't know if they use the same screen and pins?  See photo for description of the replacement screen I'm looking at.  













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A:Can the Thinkpad x1 carbon 3448 laptop screen replace a Thinkpad x1 carbon 3460 1f4

The 3448 and 3460 machines use the same panels, hinges, lid, cables, etc.

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RELEVANCY SCORE 75.2

Several keys in my mother's 6 month old X1 Carbon 4th Generation are no longer working (Q/W/E/N). This is a Windows 10 64 bit machine. The problem, when first encountered, seemed to last a couple of days and would go away. Now however, it has been a week and the keys are still not working. She has had to resort to using the on-screen keyboard to log in to the machine since some of those characters are in her Windows password. I've had her downloaded and run a Lenovo Solution Center scan that run for 12 hours and gave the following message: final Result Code: W1CKMFDU8-9735T2 Any ideas how to interpret this code? I've had her try all the keyboard troubleshooting tips to no avail and would welcome any insight.        

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RELEVANCY SCORE 75.2

I just got NFS carbon and it doesn't work. I installed it but when I click on the icon a blue screen comes up and says to restart my comp. Im farely sure that my comp meets the requirements because I can play both Oblivion and BF2, both of which have higher requirenments. whats the problem and how can I fix it (can I fix it)?
 

A:NFS carbon wont work

what is the exact wording of this blue screen? post them here, also post your system specs. including the graphics card details and make
 

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RELEVANCY SCORE 75.2

My Carbon X1 20bt is experiencing major problems with fingerprint reader and Windows 10. Everything was working fine with Windows 8.1 and the Lenovo software. After upgrading to 10, the Lenovo software was automatically deleted I guess because Windows 10 fully supports sign in with fingerprint. When I read my print in to Windows HELLo, it NEVER recognizes it when signing in. I have read it in to the system multiple times, but have never succeeded to log in with it. This problem has been existing for some time, but yesterday I was doing maintenance to my friends x240 and noticed her reader work without enabling Windows Hello. She didn?t have the pin installed for Hello and the reader worked just fine. On my X1, I have to put in the pin number to Hello or the whole reader is disabled. There was fingerprint reader driver update coming to x240 which I didn?t instal naturally. I tried to instal the 8.1 drivers back, but was unsuccessful. Any help would be appreciated, this is anoying!

A:Carbon X1 fingerprint sign in problem after Windows 10 and Windows Hello

Here's the driver that you need to enable the Validity Fingerprint scanner on the X1 Carbon under Windows 10: http://support.lenovo.com/us/en/downloads/ds103635

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RELEVANCY SCORE 74.4

Hi, I've only had the x1 carbon 2017 for ~3 months now but suddenly every port on it has failed. Both USB Cs don't recognize the charger and the usb ports don't recognize any USBs. If the charger is plugged in it simply won't recognize it and the LED will not light up. I tried the charger on my phone and it works so it has to be something with the laptop. If anyone might know anything that could solve this please let me know!

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RELEVANCY SCORE 74.4

I cannot get my X1 Carbon to boot it's baffling me.  I have three motherboards I can try the same thing with. I am almost certain is has to do with the CMOS battery.  Symptoms:- Laptop Flashes Three Lights on Logo (Unless I unplug/replug the CMOS battery)- If I unplug/plugin the CMOS, I can get the keyboard to light up then it shuts off.- The fan does not spin because it does not startup.- I used to get a 3 error beep code on one motherboard, however this had to do with the screen which I replaced and it fixed the beep.- I  get no error beep codes. Tried:- Pressing the CMOS reset button doesn't seem to do anything (Top right, very small near hinge)- Unplugging the CMOS battery, Putting the AC in, and Pressing power lights up the keyboard for a moment. Replugging the CMOS battery back in seems to disable everything.- Pressing the Reset (Mid-left) usually where a pin goes.- Flushing out static with battery/adapter removed by holding power.- Switching the battery to ac, both, and none with everything above.- Tried with some components unplugged, it doesn't matter -- none of them nor all of them unplugged do anything. I have search many places and I have never had this happen, it can't be possible that I have three bad motherboards. In fact, two of them were factory tested as working. Could it be my power switch? If it was, why would I get the red flashing lights? Does anyone have any idea what I should try?

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RELEVANCY SCORE 74.4

I have  1) Lenovo Thinkpad X1 Carbon 4th gen, 20FBS01600, BIOS: N1FET49W (1.23 ). 2) Sennheiser headsets CX2.00G with mic, (Samsung Galaxy version) 3) Windows 10 When I plug in them the mic does no t work but there is sound. How can I fix that? The same problem without my dock station connected, ie only laptop.    

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RELEVANCY SCORE 74.4

I cannot get my X1 Carbon to boot it's baffling me.  I have three motherboards I can try the same thing with. I am almost certain is has to do with the CMOS battery.  Symptoms:- Laptop Flashes Three Lights on Logo (Unless I unplug/replug the CMOS battery)- If I unplug/plugin the CMOS, I can get the keyboard to light up then it shuts off.- The fan does not spin because it does not startup.- I used to get a 3 error beep code on one motherboard, however this had to do with the screen which I replaced and it fixed the beep.- I  get no error beep codes. Tried:- Pressing the CMOS reset button doesn't seem to do anything (Top right, very small near hinge)- Unplugging the CMOS battery, Putting the AC in, and Pressing power lights up the keyboard for a moment. Replugging the CMOS battery back in seems to disable everything.- Pressing the Reset (Mid-left) usually where a pin goes.- Flushing out static with battery/adapter removed by holding power.- Switching the battery to ac, both, and none with everything above.- Tried with some components unplugged, it doesn't matter -- none of them nor all of them unplugged do anything. I have search many places and I have never had this happen, it can't be possible that I have three bad motherboards. In fact, two of them were factory tested as working. Could it be my power switch? If it was, why would I get the red flashing lights? Does anyone have any idea what I should try?

A:X1 Carbon 3rd Will Not Boot - I have 3 motherboards & None Work?

When you unplugged the CMOS battery, did you also disconnect the main battery?  A shorted screen can cause the symptoms.  I would believe a bad screen before 3 bad motherboards.

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