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Vista Freezing Before Login Screen - PLEASE HELP!

Q: Vista Freezing Before Login Screen - PLEASE HELP!


I have an Acer Extensa 5620Z laptop running Windows Vista. Just today it would not start up properly. The scrolling Windows loading bar will run and then it will either go to a black screen with a frozen cursor and freeze, or it will stop at the Windows logo and freeze. I can get into Safemode.

I have tried running the CHKDSK repair, and system restore. The system restore doesn't even work because once it reboots, it just freezes before the login screen before it can even run. I have also tried Startup repair. CHNKDSK said it found no errors.

I also tried to boot into Safemode with Networking so that I could update virus definitions and run a scan, but it couldn't even do that.

Any help would be GREATLY appreciated.


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Preferred Solution: Vista Freezing Before Login Screen - PLEASE HELP!

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)


Hi, I have windows vista on another laptop - a samsung r60 and it keeps freezing at start up. Can't get past the user log in screen. At first, last known good configuration would start the laptop but now even that doesn't work. It's been running slowly for months before and a mcaffee scan revealed no viruses. Can't do a system restore because there are no restore points - would restore system state work and how do I do this please? Or can you offer any other advice? Have also tried directory service repair. Many thanks, Terri

A:Vista freezing - can't get past login screen

Try booting with the Vista DVD and choose Startup Repair.

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Ok so I couldn't find anything about this in any other threads so I am starting a new thread. If there is another thread on this exact same problem, I'm sorry but I couldn't find it; if someone would be kind enough to post the link here, I would be grateful.

So I will try to give as much relevant information as I can about my problem to make it easier for anyone helping. Thank you in advance to anyone who reads this and tries to help.

I am running Windows Vista 32 bit with Service Pack 1.
Last night when I was using my computer, it just suddenly froze and while I could move my mouse I couldn't click anything. I just figured that it froze and that it would be ok today. But now every time I log in to the only account on my PC, it will freeze up and I can move my mouse but I can't click anything. Even when I press ctrl+alt+del nothing happens.
I can start it up in Safe Mode and it works fine (So this leads me to believe it is not a hardware problem and it could also be an aero problem since I can't change the colour scheme to aero while in Safe Mode).
I have already uninstalled/deleted some of the unnecessary startup programs that run on startup (Windows Live Messenger, LogMeIn, etc) through Safe Mode but the problem persists.
Last time I logged in normally I noticed something that looked like command prompt flash on my screen for about half a second. So I didn't have time to see it. Then immediately after that the screen froze again. I rebooted the computer again an... Read more

A:Vista 32 bit freezing after login

what are you running
video card
power supply

check the listings in the bios for voltages and tempretures and post them

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Here's the process and subsiquent issue:

Start up the PC, Vista enters the login page, I log in with my password, after about 5 seconds or so of the turning ring animation I get a quick flash of black on the screen and back to the ring which no ceases to move and the hard drive activity immediately stops, the only way I can exit this is by a hard restart.
It will load in safe mode with no issues (yet).

Attempted process to resolve the issue:
1) checked items in ntbtlog.txt, none of the drivers in the list that did not load are used by the system as far as I can tell. (srv.sys, kbdhid.sys & NDProxy.sys)
2) Ran "sfc /scannow" and the system fixed a few errors, but still did not resolve the problem
3) I got the PC to run a full scandisk on reboot, no errors
4) I have installed 2 seperate antivirus progammes with updates and although viruses were found and fixed the problem is still there
5) Did a system restore point to 2 days prior to the problem presenting iteself and still no luck.
6) I tried booting up windows in a reduced screen size (640 x 480), but at the login it goes back to my monitors native (1680 x 1050), just in case it was a graphics card issue.

I have not yet tried a restore from the Vista disk as my external optical drive will not work via USB without all the Vista drivers functional, it keeps on spinning the disk but not actually accessing it.

I fear that I may have to re-install Vista or upgrade at a later date, but just incase there is... Read more

A:Solved: Vista freezing after login

Insert the Vista DVD and do a Startup Repair.

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So bacsically, my computer has decided to hate me. I never use to turn my computer off, but my mouse malfunctioned so i restared it hoping to fix the problem, however now my computer freezes on the login screen making it difficult for me to use my computer for its intended use.

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New PC
What happens is, my PC goes through the POST thing, when the motherboard page comes up.
It also passes through the little bar loader that looks like:
[ ||| ] but after it gets past that, the mouse cursor comes up, I can move it, but the egg timer appears, and my whole system locks up
the fans are still running but I can't move the mouse, and consequently I can't reach the Windows Vista shining logo, nor the login page

As I said, brand new PC, radeon 4850, E8600 duo core, 4gb ram

please halp, i've just got it and I don't know whats wrong

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Hello - my husband has a Sony Vaio laptop. Tonight he went to wake it up from sleep mode and it said that the computer had been locked and only an administrator could unlock it. Well of course he is the administrator. He moved the mouse and the notice disappeared (weird). Then he went to open Google Chrome and it said Google Chrome has crashed. A strange error message then popped up which we of course didn't write down because in that moment we didn't realize much was wrong. We decided to restart.

After restart, the computer appears to be booting normally and then gets to the Vaio welcome screen where a Windows XP dialog box pops up that says Windows is starting up. This eventually becomes a dialog box asking for username and password. The username field is populated with his username and the password field has a non-blinking cursor. You can't click or type in the password field nor can you click "ok" or "options" below it. The mouse moves but nothing can be done. Also, this laptop has a fingerprint reader (we never set that up) and the little icon for the reader appears in the upper left hand corner of the screen. If you hover the mouse over that it turns to the hourglass.

I've tried starting in safe mode and safe mode with command prompt. Neither gets me anywhere. They eventually show the same Windows XP dialog box that says Windows is starting up, but never get to the username and password screen. In safe mode, after it sits there... Read more

A:laptop freezing on login screen

for the future do not use sleep/hibernation causes nowt but hassle

do you have xp disc if so http://michaelstevenstech.com/XPrepairinstall.htm

if you have no disc then get one if possible from someone else, if thats a no no then you are going to need to repair/reinstall at some point, sony may be able to provide a disc if the lappy came from them without one
did the lappy have a image of xp on it to repair , like hit f12 on start up to access recovery ??

go to reply no. 5
other options but not likely to work but you never know is a bios reset , remove battery press power button for 30 secs leave all off for 30 mins , put back together

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Hey guys somebody recommended this site for me to ask about my problem. Anyway I have a problem with some games like GTA 5, Watch dogs, CS : GO in which "audiodg.exe" process continues to use more RAM after I start one of those games. This only happens when I play these games. I saw a bunch of other threads that said mainly update your drivers and check the enhancements issue. I originally installed my audio driver using Driver pack solution Ver. 14.9. But after seeing these threads I tried updating my audio driver. I tried downloading it from the official site and from a bunch of others but each time I do so and restart Windows just freezes at login screen and then I have to boot into safe mode and use system restore to remove the new driver. Right now my audio is working but I don't have the enhancements option at all. Sorry if I got any grammatical / spelling mistakes english isn't my language. I'm also not that good at computers so please help. Here are my Laptop specs or what I managed to get from the systemrequirementslab detection tool.
Processor Intel(R) Core(TM) i5 CPU M 480 @ 2.67GHz
Manufacturer Intel
Speed 2.7 GHz
Number of Cores 4
Family 06
Model 25
Stepping 5
Revision 02
Video Card 1 Intel(R) HD Graphics
Manufacturer Intel
Chipset Intel(R) HD Graphics
Dedicated Memory 64 MB
Total Memory 1.7 GB
Pixel Shader Version 4.0
Vert... Read more

A:Windows Freezing at login screen after installing driver

Hello and welcome Chuck now can I make a very simple suggestion that you get a dedicated sound card? I run the Asus Xonar DG in all my desktops and have never had a problem and they are really cheap.
The GUI for the sound is just fabulous (or I think it is) for mixing and generating difference effects and if you are into gaming or music (like me - music) you will find the Xonar the real deal.

The other stuff you have ben trying to get rid of I am not quite sure what it is you are doing. The after market fix things I don't like that Driver pack solution as I have found they create more problems as sometimes than they solve.

Anyway take a look at this https://www.asus.com/au/Sound_Cards/Xonar_DG/ by the ay I run 5:1 systems off mine my favourite being the Logitec Z506 Surround Sound Speakers Z506 again not expensive at all and the sound quality really good.

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I have a 2 month old Lenovo with Win7 Home Premuim. When the Windows Splash screen comes up, the PC Freezes. After about an hour i can login with no issues, but the event viewer shows many errors. the error is:

windows event id 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

I can also boot into Safe Mode just fine immediately after the freeze.

A:Computer Freezing up at Windows Splash Screen before login .

Quote: Originally Posted by palanmat

I have a 2 month old Lenovo with Win7 Home Premuim. When the Windows Splash screen comes up, the PC Freezes. After about an hour i can login with no issues, but the event viewer shows many errors. the error is:

windows event id 7001 The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

I can also boot into Safe Mode just fine immediately after the freeze.

For the services, if youopen the Start Menu and type Services into the Search programs and files, you will get a few options.
Right click on the option with gears as the icon and Run as administrator.
Right click any services that are complaining that their dependencies are not running (the services I put in bold within your post quote).
Click Properties.
Go to the Dependencies tab, and in the first box, a list of services that service depends on will be given.
Write down the services that need to start for dependencies to be resolved.
Make sure these services are all set to start automatically byright clicking those services,
clicking properties,
going to the General tab,
and making the Startup type is Automatic.

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I don't use this pc much but the last time I used it it was perfectly fine which was a while ago.
Now I turn it on for my ex's kid so he can play spore and whenever I start ANY game it freezes at the start of the game.
Thought it was a driver issue, changed drivers.
Then that didn't work so I changed the video card.
Then that didnt work so I ran memtest and the ram passed.
Then maybe thought the old XP install was borked so I put on win 7.
Still freezing so I changed out the hard disk altogether.

Pc specs:

Amd phenom II 9950
Asus M3A79-t deluxe
Ati 4870 x2
Corsair XMS2 DDR2 PC 6400
Pc power and cooling 750w psu

I *CAN* boot into safe mode with no issue and even to a normal desktop in the msconfig diagnostics mode but I cannot get online even with safe mode with networking.

The system event viewer says:
'The network list service service depends on the network location awareness service which failed to start because of the following error:
the dependency service or group failed to start'

Application event viewer says:
'The winlogon notification subscriber GP client was unavailable to handle a notification event'
What the problems are:

PC freezes in XP when I try to launch a game
PC freezes in win7 after welcome screen but before desktop login
PC will boot in safe mode/msconfig diagnostic mode.

So far I have:

Tried 2 different win 7 copies
2 PSU's
2 hard disks
2 video cards, ATi and Nvidia
2 sets RAM
Uninstall/reinstall video... Read more

A:Freezing PC at login screen, Windows 7 *fresh installs*

The motherboard has to be the issue here...

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Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. So, I tryed to delete it, it said that I do not have permission to do that. So I did a System Restore to go back to IE8 and it looked like it was doing it's thing. Then it went into the Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all the intros still come on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays on a blank black screen with the mouse arrow. I tried using the F8 options on the laptop but they have not done anything so far. SafeMode does not work and apparently there are no Restore Points anymore. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disk and use the Repair option from there? You know where the disk has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disk with the same F8 options as my laptop.

A:No Windows Vista Login Screen after System Restore goes into Blue Error Screen.

Originally Posted by staypuft

Hi everyone. I'm having trouble with my Acer laptop. This is what happened. I recieved an automatic update for IE9. I tryed it out, I did not like the new settings. I tryed to delete it, it said that I do not have permission to do that. So I did a system restore to go back to IE8 and it looked like it was doing it's thing. Then it went into Blue Error Screen. I turned my laptop off and then back on after a minute or so. Everything looked ok, all intros still comes on but "Windows Vista Home Premium 32bit (Full Version) Login Screen or Welcome Screen" does not load at all. Just stays with a blank screen and arrow. I tried using the F8 options on the laptop but they have done nothing so far. SafeMode does not work and apparently there are no Restore Points. No Backups either. Command Prompt still works. I did a scan and it said there is nothing wrong but there is. Should I get the full version of Windows Vista Install Disc and use the repair option from there? You know where it has options like Install, Uninstall, Repair? I'm not talking about a Recovery Disc with same F8 options.

Can someone please give me an explaination on how I can boot a disc from a DVD drive. I'm unable to login to Windows Vista, do I use the Command Prompts to boot a disc?

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I have just set up a new laptop with Vista and installed all of the new updates but when I restart the computer or turn it on the please wait screen comes up for about 2 minutes before showing the login screen.

The PC I'm on now is lower spec and shows the login screen instantly. I have searched the internet and tried disabling start up programs to speed it up but to no avail does anyone have any idea what could be causing it to say Please wait for so long?

The specs of the PC are:

2gb Ram
2ghz Dual Core Processor
250gb Harddrive

Thanks in Advance

A:Windows Vista Please Wait Screen Appears for 2 Minuites Before the Login Screen

that usually means it is installing updates, if its a new laptop there may be a lot of updates for it to catch up on, it won't do them all at once, but over a period.

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Background: A week ago on vacation, I opened my HP Pavilion dv7-2173cl (a laptop running Vista Home Premium SP2) and suddenly, green and black lines began forming across its screen. I was later told this was a pressure crack, although that is not what I'm posting about. Freaked out, that day I turned the computer off and on several times using only the power button, once foolishly interrupting a "Startup Repair" process.

Problem: When I got home I hooked up the laptop to my TV so I could see what was going on. After attempting to turn it on many times, I eventually got the BSOD with a STOP:0x0000c1f5 error. I couldn't access the Recovery Module (even to backup) or Safe Mode. Going into personally uncharted territory, I booted from a Linux System Rescue CD to delete the $TxfLog file that was apparently the cause of the problem. I no longer get the BSOD, I get a black screen (KSOD?) (sometimes w/mouse, sometimes w/o) after the "yellow bar" loading screen. I still can't get into Safe Mode but I was able to use a Vista repair CD I downloaded to (finally) backup onto an external hard drive.

What I've Done So Far: I've run chkdsk, checked the memory and hard disk from BIOS options, and run Startup repair. I did the kind of Windows backup where everything goes to one file.

I'd prefer not to start from scratch if I can avoid it. Thanks so much for any and all help guys, I appreciate it a lot.


A:Vista won't start up, black screen before login screen.

I couldn't access the Recovery Module...Do you have a Recovery CD, Windows Vista CD, or Recovery Drive (partition)?What happened when you tried to access it?------------------------------------------------------------You said that you were able to backup onto an external harddrive, so important data is safe.The best option right now would probably be to re-format.

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Hello I hope someone can help me out with my problem.

About the problem.
Yesterday I did a shutdown from the start menu and turned off my monitors, however the computer did not shutdown and was still on after 10 minutes so I just turned it off with the power button.
Today I started my computer it boots I get the usual loading bar and then a black screen and not my welcome screen.

So I have tried the following to fix it:
I tried booting with last known configurations, and got the same problem.
I tried booting in safe mode, it loads for about 5 minutes and then just stops loading.
I tested the memory with a memory test from Acer, no problems found.
I tried booting with a lower resolution, get the same problem.
Just to see if its not a hardware problem, I have booted a linux live cd and that worked.
I have an acer recovery menu but it wont let me recover to a previous point.
And I don't have a vista CD or recovery disk.
I think it was updating when I shut it down..

So i hope anyone has a solution for my problem, if you need more information please ask and I'll answer.

Many thanks for reading and maby even replying to my problem.



Somehow after waiting an hour doing nothing then rebooting into safemode worked!
There i could do a system restore and problem is solved!

A:Vista boots to black screen instead of login screen

See if there is information on that PC on making recovery disks. I just used 2 dual layer DVD's to make recovery disks for a Compaq laptop.

Also, next time your machine boots to a completely black screen....let it stay there while it re-configures it's self. Don't be so impatient

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I've got a fresh install of Vista x64, and when I install the Geforce drivers I'm not able to boot Windows normally. The green loading bar runs fine, but when it's over I don't get to see the login screen - it's just black. I have to enter into safe mode (which works) and uninstall the graphics driver.

The exact same thing is true for Windows XP 64-bit. But on WinXP the driver installation program caused huge lag also: http://forums.nvidia.com/index.php?showtopic=71101


Graphics: XFX 8800 GTX
Mainboard: Asus Striker II Extreme

EDIT: Bootlog attached.

A:Black screen instead of login screen in XP AND Vista

I ran chkdsk and tried an older Nvidia driver, with no success...

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Hi all, I am trying to get some help making the login screen behave itself on Windows Vista. I don't know what they were smoking, drinking, and/or snorting when they designed this garbage, but here goes:

By default on Vista Buisness, if you are a member of a domain, the login screen shows ONLY the last-logged-in user. If you click "Switch User" you get that same user and an "Other User" option where you can type in a complete username and password. If you need to log in to a local account for whatever reason(and there are many), you have to jump through a whole lot of annoying hoops.

The behavior I would sincerely like to see is something more like what you get on a non-domain workstation, wherein the login screen defaults to showing a list of users, specifically a local account and a few of the last-logged-in users, maybe 5, or all of them would also be just fine. Anything but the current behavior.

Or, alternatively, if anyone has found a way to just make it look and act exactly like the old-style XP domain login, I'd be happy with that, too.

Things I've already tried:

Changing the security policy "Interactive Logon: Do not display last user name." - all this does is make it so you have to type in a username and password no matter what.

Typing ".\" instead of whatever else, again, doesn't help, doesn't solve my problem. I either need a simple button or drop-down menu or nothing at all.

EDIT: Have also found about a... Read more

A:Vista Login Screen problem

I don't think that is possible with Windows Home Basic or Home Premium. It might be with Business, Pro, Enterprise, and Ultimate using group policy editor. Will have to see what the other guys say.

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For Windows Vista, is there a way so when I turn PC on it doesnt ask for the username and password?

A:Windows Vista Login Screen

Tomay60, actually I did this on both my desktop and laptop, it's click on control panel, click security, at security center click on "require a password when computer wakes". I did this because I don't have anyone else using my computers though.

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Hello, I am running Vista 64-bit and after I login I get a black screen with only a cursor. I am able to run the task manager but it appears that explorer.exe is corrupted when I try to run it from the task manager. My system restore is also corrupted so I am unable to go back in time to when my computer worked. I am not really sure what to do so any help would be appreciated. Thanks in advance.

A:Vista 64 bit black screen after login

Have you tried Safe Mode?
If possible run chkdsk /r

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I am having a nightmare with my laptop which has windows vista ultimate on it.

I chose to shut down the laptop by choosing the option "Shut down after installing updates", and so it started to shut down. However, after a couple of hours I checked and saw the laptop was still on, and it was stuck on Update 3 / 3.

The status screen displays the following:

Installing Update 3 / 3 - 0%

A couple of moments later, the laptop displays "Shutting down" and just like that it does. Not matter which mode I run the laptop in or how much times I let it "loop-around", it returns to the same screen. The problem is I cannot even get to the login screen, let alone try something to fix the damn system!

I am really against a wall here, as I have no idea what to do. I would appreciate if someone could help me out with my dilemma, or either help me find out the below information:

- Is there a way I can backup information from my hard drive while the laptop is on, but not logged on?
- Is there a way I can restore the latop to an earlier state using the restore option without logging on to the system?

Thank you.

A:Vista Updates do not let me get to the login screen

Restore to an earlier date with your install dvd.
Boot from your Vista DVD, then repair your computer, choose your OS and the console should appear, choose to restore at an earlier date.

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When I boot up my Inspiron 1501 and I login with my password the screen goes blank. My mouse cursur is viewable and movable, but nothing else. If I boot up in safe mode I do no better. I can get to admin command prompt when booting off the disk but I am not sure what to look for.
I need to get his fixed for my daughter to bring back to school, Ive tried everything that Google searches provided but I can't even access my start menu to try most of the recommendations. Help!

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My laptop boots up. I enter login password. Wallpaper shows on screen & after the sys tray populates with the icons. the screen blanks 3 times then all is well.
Any suggestions?

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Hello folks.
I have an acer aspire M5630 and I am running 32-bit Vista Home Premium (pre-installed).

I think I gotta a spyware of some sort, so I downloaded and installed Malwarebytes Anti-Malware. Did a scan and it found quite a few bad things, so I proceeded to quarantine all of it. Got a message that some thing will be deleted after a reboot - so I said OKAY to reboot.

Now, it starts, gets all the way to login screen (admin and another user) I login as admin... wait a few moments and the screen goes to black, with movable white cursor and it stays like this for hours - goes nowhere.

When I login as other user - it works perfectly.
I can also login as admin through safe mode...

... anyone has an idea why I get the black screen as admin and I do not get it as a user or as admin in safe mode? Any way to fix this?


A:Vista Black Screen After Login

It does sound like you got pretty hosed up with some spy ware. Here is what I would do if you can login under safe mode. You will need to grant the other user admin rights if they don't have them alread.

I used to do this in XP all the time, I have not tested it in Vista although it should work. GL if you opt to give it a trial run. This of course, is at your own risk!!!!

1. Boot up in safe mode
2. Go to the c:\users\ and locate the folder with the name of the infected user
3. rename the folder to infecteduser.old
4. reboot into standard mode and try to login again.

If login works you'll notice all of your shortcuts and settings are gone and it appears to be a default setup before you made any changes. Copy the data you need from the folder you renamed to the new user folder that has been created. Only take the data that you really need, you don't know where the virus is at and the more you take, the higher your odds of bringing with you become.

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i am using VIsta Ultimate, & when i boot up the OS, at the start up it gives a screen in which the wallpaper says " A World without Religion" ... I respect all religions & really this sort of start up screen is not what i like.

Please tell me how can i change this. there mite be a way....

also note that i am not talking abt the welsome screen in which it shows the users, but i am talking abt the login screen, prior to the login screen.



A:How to change Vista Login Screen

Hi ersilan, welcome to TSF...

The only references I found to this online related to the use of an activation bypass crack. If you have used one of those, that would be the problem.

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Hola... Well, A Vista issue..A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.
14 November 07, still getting replies so I thought it was correct to update my post and give some more info.

To the contrary, I am really not a MS dummie, I just did not take the "correct" precautions like many of us and did not have a sys restore on this particular box, and "odd" or "normal" enought I had basically the same issue with another box, but with the restore I bailed myself out, not once but twice.

Explorer would not open, so with a cltr-alt-delete I got to task manger, then using tab to a help menu, then keyed down to open a help link, which opened explorer, then, found c: drive, then icon for control panel, then ...

So, in both machines I quit trying to fix it and reloaded Windows.

But this was an interesting issue and I spent a great deal of time via Tech Net and MSDN forums and many searches.

Its not happened since, but I have sys restores on all of my machines.

We all should keep an eye on this issue, no idea why its happening, as they say maybe after SP1 it will go... Read more

A:Win Vista black screen after login...

my problem,

after loginI got a black screen with onlythe mouse blinking.

to fixI used remote desktop tolog into the comptuer and then went todevice manager and uninstalled the video device driver, thenI rebooted.System came upin VGA mode, logged in reinstalled the driver and all is well.

well at least it worked for me...

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Recently reinstalled Vista and am in the process of reloading all my programs and drivers.

I'm trying to get my XFX nVidia 8800GTX drivers to install but they simply do not work.
When I install them, reboot, login the screen just goes black and loses signal. If I reboot again it makes it to the login screen then goes black.

PC boots fine into safe mode where I can remove the drivers and revert back to Vista's default display driver.

The PC has no onboard graphics.

Things I've tried so far:Different Memory/RAM
Different Drivers - I've tried around 4 different versions of the nVidia Forceware Drivers
Reinstalling Vista (Can't believe this didn't fix the problem)

I've looked in the event viewer for any clues and found this error:

'IRQARB: ACPI BIOS does not contain an IRQ for the device in PCI slot 3, function 0. Please contact your system vendor for technical assistance.'

Not sure if that has anything to do with it, none of the other errors in the event viewer appear to be related to my problem.

The fact that the PC works fine with Vista's default display driver suggests that there is no problem with the screen or the graphics card itself.

I've read several threads in other forums with people that have the same problem but no concrete solutions.

Any help with this would be much appreciated.

A:Black Screen At Vista Login

Hello szkoda

Have you checked out the NVIDIA forums?

also, I would get a most recent driver update of your video card from NVIDIA website.

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When I start up my computer, it seems like everything's going fine, it continues to load.
After the loading is finished, I get a blank screen with only my mouse to move around.
(Like before the username's show up before logon)
I've let my computer set for a long time, maybe it was just loading slow, but it gets stuck, right before logon at the blank screen.
There are no error messages, and no new hardware.
I used repair to check for startup problems.
I don't have system restore enebled.
I cannot get into safe mode. (does the same logon thing)
This is vista home premium x64.
What can I do to fix this.
(I also have a parallel drive with xp on it, so I can modify files if needed)
**Extra info if needed**
It seems to be exactly like a normal startup without the user accounts showing up.
I get to the black screen with the mouse, and the computer still has hard drive activity like its starting up.
Then after a couple mins it just seems like a normal computer idling.
Also, the screen shuts off after 20 mins, which means the screen saver options got loaded.
I'm wondering is there anything that could be halting the background and user logins to show up?

A:Can't Login to Vista - Blank screen with mouse

I'm not sure what to tell you....I would boot into xp and defrag the vista drive I would also run a scandisk on the vista disk with all options ticked and do a full virus scan let me know if that helps.

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Hey all, I'm posting on behalf of a friend here. Recently her desktop's begun freezing on boot at the login screen, but only after being turned off all night. When she reboots it and tries again, it works without a hitch. There aren't any error messages.Googling's been of no help, and it's especially difficult to fix since it only happens after it's been off for a long time. I'm not sure how else to help her. Is anyone here familiar with this problem?The computer is a HP Slimline s3700z with the following specs:

A:Vista freezes completely on login screen

I didn't see an edit button, but here's an update:As of today and yesterday, her computer has started to freeze in the middle of the day. It hasn't begun to do it often, but it wasn't happening before. When it freezes, keyboard commands don't work, nor the mouse. She has to force shut down by holding the power button. She works from home on her computer so it's really important we get this figured out!EDIT: Removed link to malware log, not allowed nor used in XP forum, no evidence of malware problem ~ Hamluis.

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Hi all,

I'm running Windows Vista and recently ran a Windows Automatic Update. The next time I started up my PC, however, it began to load windows, the icon showed up, and the startup sound played, but rather than the usual login screen it was just a blank, black screen with no mouse cursor.

My first step was to reboot, which had no effect.

Then I rebooted again, and when the blank, black screen was encountered, tried typing in my Windows password. This caused the screen to display my Desktop Wallpaper, but nothing else (no menu bar, no icons, nothing). If I press Ctrl-Alt-Del while the wallpaper is displayed, it goes back to the blank, black screen.

I then booted in Safe Mode without a problem and did a System Restore to just before the last Windows Update. The Restore proceeded and automatically restarted the PC. However, the same problem was encountered. I tried another System Restore to an earlier restore point, but the same problem was encountered.

I then tried booting using the Last Known Good Configuration option, but again the same problem.

Any suggestions? Thank you in advance for any help you can provide.

A:Windows Vista Does Not Display Login Screen

Have you tried the Repair option via the Windows Installation DVD?

Boot up from DVD device

Press any key when prompt

Choose language in the wizard

Choose Partition

Choose Repair

Try Startup repair or the System restore

This has solved many things for me ! Good luck

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Hi, and HELP...with Vista (Dell XPS430 desktop)

Initially the system would not boot, tried various things, managed to get into safemode and do a backup since the weekend (Phew!) Now the system still won't load, it's done 'fixes' chkdsk's and restored to the last restore point, but all to no avail... so now I get the normal login screen, and either I click on my user picture, and I get the pic's dissappear, just leaving the background screen, and it hangs there... and sometimes it does the same, but it allow me to put my password in before it hangs...

Any ideas of how to get out of this without a factory restore would be most welcomed...
Thanks - G

A:Vista won't load past login screen

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I was wondering what folder is the Vista logo in the bottom of the screen during logon, and/or how to change the image

A:Windows Vista logo in login screen

Maybe this will help.

Logon screen - Change

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Sup guys,

The problem I have atm is has decided to just die on me by refusing to load the log in screen. It also must be mentioned this problem started when the power went out.. Other than that it has never happened before over the time I have owned this computer (about 6-8 months), and I'v had several electricity black outs before that..

My Specs are as followed
OS: Windows Vista Home Premium 32Bit
RAM: Kingston 2GB
HD: Seagate 500gb
GFX: Nvidia 8800GT
PowerSupply: Inbuilt, about 500W
PROC: Intel 6600quadcore

The screen before the log in screen says somthing like:
Some data hasn't been saved when you shutdown on the last session would you like to boot on safemode?

When I tried to get into the OS through safe mode, or running safemode and command prompt it made no difference.. I just got the black screen with the cursor loading..

I'v tried ultimatebootcd and some of the HD diagnostic stuff on that. I'v tried defragging it, running antispyware, virus software but nothing. I'v tried some of the system diagnostic stuff on the vista disc.. The system repair thing tells me to unplug any external devices which I have.. (I checked like 5 times lol), system restore can't restore to a previous date either and the full system restore doesn't do anything.

I then resorted to just trying to reinstall the OS and I can't without a product key
The prodcut key they say I received with the disk isn't on the casing, the manual or on the disk and I can't access the OS... Read more

A:Unable to reach vista login screen :/

i know have had some instances of vista taking FOREVER [15-20 minutes] to get to the login screen

try letting it sit for a bit and see what happens.

if it still refuses to load then try installing an os on another drive [you should be able to install vista without a cd key, but then again ive only installing from custom vista cds from my old company, so they might have been modified]

then try this, its a bit involved, and might not work on vista, but its the only thing i could think of:


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Hi Ladies and Gents,

As the title says, I'm unable to login at the password prompt screen on my Vista operating system. The Password box still has a flashing cursor though so it's not a complete screen freeze, but i'm unable to move the mouse finger scroller, and the keyboard wont work at all. Tried keying every single button.

I'll try and give as much information as i can here.

I am using a laptop (fujitsu siemens amilo), and im not using the keyboard or mouse through any usb connection. Nothing is connected to the usb ports.

I didn't install or uninstall any hardware or software yesterday before i shut down my laptop. However, i do remember shutting down whilst an external hard drive was still plugged in via usb, but I would be surprised if this caused the problem.

The keyboard does work before the laptop is booted to the login screen. I restarted the laptop and tapped F8, and it brought me to the advanced boot option screen. I have various options, but i didnt want to play around with all of them until i get some advice from you guys.

I did however try the options Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, and Start Windows with last known good configuration. But all four of these options still all require me to enter a password at the login screen, so these options are useless.

I tried Enable Boot Logging option, didn't seem to solve anything.

I tried the Repair Your Computer option. It asked me to select a keyboard layout, i c... Read more

A:Unable to Login at Password Screen using Vista


The solution - just incase anyone else has this problem in the future -

It turned out it was the Touchpad drivers that had an error.

I had a spare USB mouse lying around, so I plugged this in, and this was working. On the password screen, I clicked on the ease of access button, which brought up the onscreen keyboard, which allowed me to type in my password and login.

I then checked my devices in the control panel, and a little yellow exclamation symbol was displayed next to the keyboard and mouse. I went onto my manufactor website (fujitsu siemens), downloaded the Touchpad driver, re-installed the laptop, and everything is perfect.

Hope this information helps somebody else in the future.

Keep up the great work on this great website.


Found myself again Richard.

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Hola... Well, A Vista issue..

A perfectly working Vista machine, on startup after login we go to a black screen with a cursor in normal or safe mode, thought it might be busy, but ran all night and never completely booted up, if ctl-alt-del, you can log off normal, and shut down or restart.

Unfortunately I was a MS dummie and never made a sys restore point, but beyond that this should not happen, and I am probally not the only one.

Any others with this issue and any resolve other than re-installing windows.

Thank you in advance.

A:Win Vista black screen after login, and only cursor

Call the OEM of this machine and see what they have to say.
Different OEM's are having different issues with their hardware.

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Hi All,

I installed SP2 a few days back and now when the computer is inactive for about 10 minutes it reverts to the log in screen. I checked the Screen Saver and it is set to "None" so it should be where I left it.

I have the monitor shut off after 15 minutes and I don't have a security issue so that login screen is a pain in the butt.

Looks like it might be some micro$oft "wisdom" in SP2.

Any suggestions on where to look to disable it?


A:Solved: Vista SP2 login screen appears now

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I have an HP Pavilion M9340f desk top running Vista X64 Service pack 2.

Everything was working fine on Sunday July 11 when computer shut down now when starting computer boots fine to log in screen. When the admin user is selected to log in the screen goes black and all that is seen is the mouse cursor. I have left the computer on this screen for more than an hour to see if the login has slowed. No change after the hour. When logging into a user other than admin, logs in fine, but will not allow any executable file to run. Window live one care does not run, Avast Professional has an error and will not run. Tried to run defogger to start the logging sequence but it will not run just sits their with the working icon showing( more than 20 minutes now.

Any help would be greatly appreciated.

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Hey guys,
Well I am having a problem after logging into windows, it goes to a black screen, i can press shift 5 times to get a dialog open but it does not navigate away from there.
I have tried system restore no luck.
Checked my regedit - I cannot see any issue swithin winlog
I have retired to roll back my graphics card

But, I am able to login to my guest account and everything works fine, but when I try to run anything that needs admin permissions nothing happens.

A:Windows Vista Black screen after login

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I have an HP dv9500t Intel T7300 C2D w/ 2 GB memory and Vista Premium. This has just started in the last couple of days after installing Trend Micro Internet Security. After boot up and entering my password on the login screen, the login begins with the colored Vista screen and the spinning circle (hour glass) and then will fade to black with nothing but the cursor visible. It will stay this way from anywhere between 1-3 minutes and finally will finish the login and the main screen will come up. It's very frustrating.

I have even uninstalled Trend Micro and it is still doing the same thing. Any known fixes for this problem? Are there any Vista updates for this problem. If anyone has had this problem and has a solution, it would be greatly appreicated. This laptop is only a month old!!!

A:Vista gets black screen with cursor after login

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My computer won't let me go past the login screen. It lets me type in the password and makes it seem like its thinking but then says "the user profile service service failed the login. User profile cannot be loaded. "
I am running Windows vista home premium on a Toshiba satellite L305D-S5895
AMD turion x2 64

Please help! I need to at least get the stuff off of it.thank you

A:Windows vista won't go past login screen

There are several ways to do it, outlined in this Microsoft knowledgebase article, but it all depends on how comfortable you are with going that route. In your instance, you'd be looking at Method 1, and I've used this before when fixing others' PCs who've encountered the same problem. As long as you go slowly and follow each step slavishly, you should be fine. However, I do understand if you feel nervous about this and, if so, perhaps we can look at the alternatives.

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Hi, i'm a bit stuck with this one and could use some help.

Basicly a friend had a virus on her laptop and also a .net 3.5 update would not install, fixed those two problems fine but now i have another one!

On the login screen (vista) theres 2 accounts and when you click on one to enter the password the button which normaly says "Switch User" now says "sable time stamp. The time service will not update the local system until it is able to synchronize with a time".

I am presuming its a text string that is missing or corrupted but i cant find it, does anyone have any ideas?

Thanks for reading,

A:strange text on vista login screen


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ok heres the deal iv installed the sp1 from microsoft website and
it installed with no issue as i thought i would
but after a few logins later i login and it goes to a black screen
with a folder open and the i have restart explorer in order to see
desk top and i had backup before i installed sp1 useing windows

1 i dont know how to use the windows restore to restore the files
from the backup that i did right before i installed sp1

2 i just want to did a restore to the point right before i installed sp1

as that ill wait till the sp1 comes to me thro windows update



A:[SOLVED] vista sp1 login to black screen

Hi Mike. . .

To perform a System Restore do the following:

Bring up an ELEVATED command prompt START | type rstrui.exe | right-click on rstrui.exe up top | select Run as Administrator | answer the UAC prompt - Continue/enter Admin password

The system restore screen will appear. When in the screen where you select the restore point (date/time) look to the bottom left - the should be a box to check to show restore points older than 5 days if needed.

If your system is too unstable, you can perform the restore in SAFEMODE.

Good Luck. . .

jcgriff2 - JC

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I have three Admin accounts on my Vista Premium box running SP2. When I log onto any of the three all I get is a black screen and a cursor. When I access the Task Manager by pressing CTRL+ALT+DEL I delete explorer.exe in the processes tab and then go to File > Run > explorer <enter> and I am able to access the desktop for that user. On each of the three admin accounts when I do this it eventually freezes up and the only thing I can do is to press CTRL+ALT+DEL to restart the computer or go to a different user and experience the same result.
FWIW - I have no problem accessing and using my Guest account.
I have performed the following to resolve this issue w/o any success:
1. Restored a system restore point
2. ran sfc /scannow (it found no problems)
3. Uninstalled my video driver adapter
4. ran the HP diagnostic tools
5. ran SuperAntiSpyware and Spybot from a UBCD (neither found any issues)

Any suggestions to resolve this problem would be appreciated.

Thank you for looking and Happy Thanksgiving!

A:Solved: Vista black screen after login

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Hi, i have a problem with a friends laptop running Vista home premium

On the login screen theres 2 accounts and when you click on one to enter the password the button which normaly says "Switch User" now says "sable time stamp. The time service will not update the local system until it is able to synchronize with a time".

Unfortunatly system restore was disabled so i cant try that.
This happened i after doing a defrag of the hard drive which had over 60% fragmantation.

I am presuming its a text string that is missing or corrupted but i cant find it, does anyone have any ideas? I've had a search but cant find an answer.

Thanks for reading,

A:strange text on vista login screen

Hi, open a cmd prompt (as admin) type:-

net start w32time press enter

Check the time is correct in the notification area

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Edit: Please close this
In the mean time refer to


A:Unable to reach vista login screen :/

.... um... didnt you already post this?


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Hi All,

Whenever someone in my family walks away from using the computer with Windows Vista, after the Screen Saver, I'm always taken to a screen that allows only the last user to log back in, but when someone else wants to log in, they need to hit the "Switch User" button to go back to the regular login screen.

My question is... Can I have the computer just go back to showing all the user's names (so I don't have to click the "Switch User" button to login as me). I would like this to work, just as XP did... so if the last person who used the computer has to log back in, s/he would just have to click their name again...just like XP did.

Thanks so much!

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I am running Vista SP2. When I boot, I can get to the log-in screen, but once I enter my password it just hangs. I've tried running system restore from both safe mode and safe mode with command prompt, but when it shuts down after system restore again it just hangs. Not sure what to do from here. Any suggestions?

A:Vista Won't Boot Past Login Screen - Won't Restore Either!

So I was able to system restore, but still the same log-in problem. Sometimes, When I click I user account, it will hang and not even allow me to type in my password. Maybe somehow the log-in screen in screwed up. I don't know.

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Hey TechSupportGuy Forums!

When I turned on the computer this morning (Windows Vista 64bit home premium) I got to the login screen (You know, with the picture you selected and a text box to put your password) and after about 1 second, it looks like it adjusts the resolution or something and everything dissapears. All thats on the screen is an enlarged mouse. I cannot get anywhere else. I emergency restarted my computer and the problem still happens. I am able to run on safe mode without this happening, only when I choose to boot it up normally does this happen. Please Help

A:Windows Vista Login Screen Restricted View

use system restore in safe mode.safe mode only loads basic systems,so something you recently installed may be doing this.if that doesnt work,use your install discs to repair it.

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