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Video related BSOD/driver crashes

Q: Video related BSOD/driver crashes

Long story short.

Built the system in January 2009. Ran like a dream. Around November/December 2009, started having issues with the video card (or what seemed to be the video card) crashing intermittently (freezing, kaleidoscope-like on the screen after a few seconds). It would happen seemingly at random (sometimes once a week, other times once every 10 minutes). It would happen with nearly every game possible.

SO two years after building the system, I decide to finally replace the video card (assuming that was the issue as I know it's dying because it's fan grinds like mad now).

Works like a charm.. until I try to play Starcraft II.

Starcraft II begins to play fine (generally for about 5-30 minutes), then freezes for 20-30 seconds and crashes the drivers or just stays frozen altogether (both times requiring a hard reboot). If I try to play it in Windowed Mode, it'll do the same thing except instead of crashing the drivers, it pulls the kaleidoscope stunt that my old card did, but only for the actual game window (not my full monitor), freezing my screen completely. This isn't a once in awhile issue, it's a guaranteed 'if i try to play Starcraft II for any medium to extended period of time (even an hour) it will crash the drivers/card'

The same issue has happened 3-4 times playing Heroes of Newerth (drivers crashing) and only one time while playing Black Ops (ever, and I can play it for 6-8 hours straight and not have issues)

PSU: RaidMax 630w modular
CPU: Intel Core2 Duo 3.0ghz (Dual Core)
RAM: 2x 1gb Dual Channel Corsair DDR2
OS: Windows XP 32-bit (SP3), OEM install
MOBO: MSI P7N Platinum SLI 750i motherboard
GFX: MSI nVidia GTX 460 1GB (Old card: nVidia 9800 GT 512mb)

PC is sufficiently cooled, as well as the graphics card. I use hardware monitors and fan monitors to watch the temperatures and the temperature is never above 60 Celsius when it crashes (and the card can safely break 80-90 [getting too hot around here] as per the hardware specs given by MSI for safety).

The graphics card also has two power connectors (instead of the usual one) also, but my PSU has a modular connector for a second rail connector for the card.

From what I've conferred with colleagues, it's likely to be:

Faulty RAM
Faulty MOBO
Faulty Card (very unlikely as it's the same issue that plagued my previous card)
Faulty Drivers (tested over a dozen different drivers, using both the 'clean install' feature of the drivers as well as Driver Sweeper in between EVERY install to test)

When I contacted the MSI tech department they told to me start swapping parts in and out (which I had tested with the previous card as well as new harddrive and windows install), and when I told them what I had previously tried he seemed to jump to the conclusion that it must magically be my OEM copy of Windows XP causing the problems and I should get a retail copy of Windows and install it..

Their solution was to get me to buy a new, $80-100 retail copy of an operating system that I CANNOT RETURN to nearly ANY (if not ALL) software vendors to see if it fixes the issue.. giving me no alternative.

Both minidumps that I have reference:
"Probably caused by : nv4_mini.sys ( nv4_mini+1d410 )"
Any event log cites the cause as ' nv ' or nVidia, it's description being:
"Unknown error on CMDre 00000000 00000080 00000040 00000004 00000084"

In the event viewer, most of the crashes are 2-5 logs long however there are a few crashes where the log posts the same event (date and timestamp are the exact same) 12, 14, and 15 times on three occassions, 64 times on one occassion, and 75 times (yes, 75 event logs of the same event all at once) on another occassion.
If anyone has any insight, or needs any extra info that would be great.

Preferred Solution: Video related BSOD/driver crashes

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Video related BSOD/driver crashes

This is a known problem called an infinite loop with the Nvidia driver. I'm just searching for a solution.

Well, after a lot of searching I could write a book on the number of different solutions I came across. The only common denominator is the driver for the graphics card. These problems with the infinite loop go back at least 5 years. If you google for Nv4 infinite loop you will see what I mean.

My only suggestion is to first follow this guide to delete any drivers that were installed and have not been deleted. This process allows you to delete drivers that you would otherwise not be able to see that could be causing conflicts. Follow this by downloading the latest driver from Nvidia and installing it. This works for XP as well as Vista and 7.


I would also reinstall the motherboard chipset driver with the latest version and check that your bios is up to date.

The latest driver from Nvidia is only about a month old so will hopefully be OK once any old drivers are cleaned out.

Other than upgrading to XP 64 bit or taking the leap to windows 7 I found no other viable suggestions.

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Hello all,

I'm new here so please bear with me. Recently I've been experiencing very frequent BSODs and I'm not sure what is the root cause so I need some help.

For starters, I've attached the required files after running the SF Diag Tool.

I'm running Win 7 Home Premium on an Asus U36JC laptop, which is about a year old.

I've made a few possibly related observations:

1. High chance of BSOD if I'm playing a video (either youtube or streaming client). A telltale sign is intermittent audio stuttering.

2. Shockwave flash plugin seems to be crashing on Chrome and Firefox a lot when I visit flash sites.

3. The spate of BSODs started to happen on and after 10th April 2012. I did a quick check to see what significant programs have been installed after this date, and they are:ASUS FancyStart ver 1.1.0
Asus ControlDeck ver 1.0.9
WinFlash 2.31.1
ASUS Virtual Camera ver 1.0.20
Microsoft Visual C++ 2008 redistributable - x86 9.0.30729.17

Otherwise, there doesn't seem to be anything out of the ordinary. I hope someone can help me resolve this. Thank you in advance.

EDIT: I forgot to mention that not all crashes result in a BSOD. Some crashes happen in the midst of playing a video, with the audio stutter on loop. Some crashes are during seemingly random times when using different applications. I use this laptop for work so I don't do any gaming/graphic intensive stuff.

A:BSOD - possible video driver related crashes

Yes, several of the BSODs seems to be related to the graphics drivers, you need to update both the Intel driver and the Nvidia Driver.

fffff880`0740a000 fffff880`07ff4700 nvlddmkm Mon Sep 06 02:02:17 2010 (4C842F89)
fffff880`0823a000 fffff880`08c58b60 igdkmd64 Wed Aug 25 21:35:58 2010 (4C75709E)

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I've been having a problem for a while of various crashes when it comes to watching videos on chrome for a while or in the middle of playing games. Sometimes the computer just shuts off completely like a light but always after a bit of time in a video or game.

I'm not honestly sure how to attack the problem and would appreciate any help that I can get. What it seems to indicate is that it might be a bad driver that failed to covert from the win 7 to 10 upgrade or one of my logitec drivers, though I just deleted some of them for old things I no longer have.


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I've been having problems for a few days now. At first I thought it was driver related as one of my hardware devices was showing up as 'Unknown' but that's been taken care of. I thought I had cured it because I didn't get BSOD for a couple days, but I've gotten it 3 times today. Kernel-power (41); bugcheckcode 10

Here is the link to the exact computer I purchased last week. When I got it, it was full of HP bloatware, so I did a clean install of Windows 7 Home Premium 64 bit.


I've been googling for about 2 hours trying to figure out what my problem is, but I'm not that much of a computer tech, so I'm having a very difficult time understanding what things mean, (hex codes and debugging and such). I'm hoping someone could sort of walk me through it a bit, or at least be able to help me specify exactly what is wrong.

Thanks in advance.

A:BSOD Crashes, driver related?

Hi Forerunner343 and Welcome.

You've discovered the joys of O.E.M. Bloatware! The only problem is that the "bloatware" often contains drivers essential to the running of that particular manufacturer of PC/Laptop.

Do you still have: (a) The OEM's Recovery Partition, or (b) The OEM Recovery disk (not likely these days).

I'd suggest re-installing the bloated HP set up. Then remove all the bloat you don't want, doing a thorough job of removing all remnants of said bloat. Download and install Windows critical/security Updates (not drivers I add). Download driver updates from HP/Mobo Mfr.. Then make a backup of your bloat free system **. If When!! in the future your system goes belly up you can re-install your nice clean, bloat free, up to [i](that9/i] date OEM system.

**This would be even better if you'd be happy to play around until SP1 is officially released to Joe Public (through Updates). Then you could make a backup of a SP1 compliant setup.

BTW Your link doesn't work without having to log in. Well, it doesn't for me over here in Blighty.

Bugcheck Analysis
Loading Dump File [D:\ DOWNLOADS\1_31_11\Windows_NT6_BSOD_jcgriff2\013111-17612-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\XSymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.... Read more

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Computer is running windows 7 ultimate 64 bit. Started having graphic card problems a few months ago (kept shutting down pc probably from overheating due to the fan not working properly). Originally came with a Nvidia Geforce 9600 gs card.

I replaced it last month with a ATI Radeon HD 7750 and I might have not uninstalled all of the old Nvidia drivers or software correctly when switching over. There is still a Nvidia driver under my programs that I can't get rid of. Not sure if any of this has to do with the Random shutdowns or video card errors. I have attached the most recent dmp file. Trying to figure out what to do from here.

Thanks in advance!

Here is what the action center problem details says

A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.1.7601.
Locale ID: 1033

Files that help describe the problem

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 117
BCP1: FFFFFA80056414E0
BCP2: FFFFF880046D19E0
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

A:BSOD new or old video card related, crashes about twice a day

Update your ati driver
AMD Driver Autodetect

The dump blames ati driver.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 117, {fffffa80056414e0, fffff880046d19e0, 0, 0}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+79e0 )

Followup: MachineOwner

1: kd> !analyze -v
* *
* Bugcheck Analysis *
* *

The display driver failed to respond in timely fashion.
(This code can never be used for real bugcheck).
Arg1: fffffa80056414e0, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Ar... Read more

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My computer has been BSODing/Randomly shutting down the past couple of days. I've downloaded a couple of programs to try to help diagnose the problem but have so far come up empty handed. I've run memtest86+ as well as the windows memory diagnostics because of the errors I've seen, however neither one of these have reported errors. If anyone has time please take a look at this. Any help would be greatly appreciated!

If any additional information is required please let me know. Attached should be a copy of the sf_diagnostics.


A:BSOD crashes, appears to be related to bad driver

BugCheck 1A, {41287, 30, 0, 0}

Probably caused by : ntkrnlmp.exe ( nt! ?? ::FNODOBFM::`string'+454b5 )

Usual causes: Device driver, memory, kernel
RAM - Test with Memtest86+
Run Memtest86+ for least 7-8 passes, and preferrly overnight as it can take a while to fully complete.

Test each RAM stick individually, if an error is found then move the same RAM stick into the next DIMM slot and test again, if errors are found for the same RAM stick in every available slot then you have a faulty RAM module. On the other hand, if no errors are found in the next slot or the other slots for the same RAM module, then you have a faulty DIMM slot.

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These files are related to this thread:

Video card crashes entire desktop immediately after power on.

OS Win 7 Home Premium SP1 x64
Previously Win 7 Ultimate x64 (changed for new hdd)
full retail version
~5 years
~2 years
OS installed once with new harddrive

Specs are in profile

Custom build/desktop

A:BSOD/perfmon dump for related video card crashes


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I have recently upgraded my hardware to Intel Skylake platform, complete system build is linked below via pcpartpicker website
Intel Core i7-6700K, Gigabyte GeForce GTX 980 Ti (2-Way SLI), Phanteks Enthoo Pro - PROHDGaming 2016 - prashant9700s Saved Part List - PCPartPicker

Once I complete my build, there were no errors or BSOD but once I started rendering 4K videos, I faced freezes and BSODs, things got worst when I started playing latest game : Rise of the Tomb Raider in 4K and 2K resolutions !

I had few BSOD crashes : Drivers related crashes (which I don't remember drivers reference), then most recently it was one was Bad Pool Header one while in gaming session

I also had bad memory error but since my RAM sticks are brand new, I don't think so it is causing it but anyway to ensure it is not the case I ran Mem test 86 for required runs of test and nothing came up regarding RAM sticks

I have attached system report as suggested by your forum here, so please let me know what could be the reason for these BSOD ?

Thank you


A:Bad Pool Header, Driver related crashes, BSOD while Gaming & Vid rendg

I got another BSOD - Driver Corrupted Expool crashed while gaming just now ! please help, I have already upgraded my BIOS from ASUS website to latest version, should i use good driver update utility to update

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Hey guys,

So recently I've been getting quite a few BSODs from my 6 month old laptop.
For the research I've installed bluescreenview to see what is causing the crashes.
Here is the logs for the most recent crash I had (Which is about 20 mins earlier):

Dump File : 011014-13728-01.dmp
Crash Time : 2014/1/10 下午 10:01:24
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : fffffa80`0cf52010
Parameter 2 : fffff880`106712bc
Parameter 3 : ffffffff`c000009a
Parameter 4 : 00000000`00000004
Caused By Driver : dxgkrnl.sys
Caused By Address : dxgkrnl.sys+5d140
File Description : DirectX Graphics Kernel
Product Name : Microsoft? Windows? Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18228 (win7sp1_gdr.130731-2222)
Processor : x64
Crash Address : ntoskrnl.exe+75bc0
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-13728-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 478,440
Dump File Time : 2014/1/10 下午 10:02:57
If there is any other additional information need, I'm most gladly to provide.

A:BSOD Probably related to video driver

Hi circle26.

Update the display driver to 332.21 WHQL.

Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Are you overclocking? As you are getting BSODs, you should stop overclocking and run all the hardware components like CPU, GPU and RAM to their default settings.

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

Let us know the results. For any further issue, post it following the Blue Screen of Death (BSOD) Posting Instructions.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa800cf52010, fffff880106712bc, ffffffffc000009a, 4}

Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARN... Read more

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Windows 7 service pack 1
64 bit
this is the original os, original install, full retail version
I built this system in late december, os install is of the same age

cpu - Intel Core i5 3570
graphics card - NVIDIA GeForce GTX 660 Ti
motherboard - MSI B75MA-E33 (MS-7808)
power supply - silverstone ST50F-ES, 500w

When I open some programs (chrome, skype, steam, games in general) the screen goes black and either comes back saying my video driver crashed and recovered, or just restarts and windows says I had a bsod. I never actually get to see the bsod. It also can happen when I first load something that uses flash. (youtube video, twitch.tv stream) It can also happen when I call someone on skype.

It does not happen consistently, I can go a couple days without a bsod, I can get 4 in an hour, and it isn't the same program resulting in a crash each time. The last one was when I opened starcraft 2.

BlueScreenView points to dxgkrnl.sys+5d000

I've tried different versions of the graphics driver with no success. I made sure directx was up to date, no change. Driver verifier did result in a bsod. It stopped all together for about a week when I updated my bios, but now it's back in full swing.

A:[SOLVED] BSOD - Video Driver related?

Recommendations:Crashes were all 0x116 crashes. You have swapped drivers, but make sure to follow the instructions for cleanly swapping them laid out below.

BugCheck 0x116
These crashes are DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Run a system file check to check Windows for corruption: Click Start Menu
Click All Programs
Click Accessories
Right click Command Prompt
Click Run as administrator
sfc /scannow
and press Enter
Once it is complete, make note of the message. If it says Windows Resource Protection did not find any integrity violations., restart your computer and post back
If the message does not say Windows Resource Protection did not find any integrity violations., restart your computer and do steps 1-6 again.
You may need to do steps 1-6 up to three times with a restart in between each run to resolve all corrupted files.
If you still have corrupted files after a fourth run, post back here with the following:Click Start Menu
Click Computer
Open your C: drive
Open Windows
Open Logs
Open CBS
Copy and paste CBS.log or CBS (it may not have the log extension) to a location you will remember.
Compress (zip) the CBS file and attach the .zip file to your next post.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your ... Read more

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System Specs

Samsung Series 3 Laptop Model NP350V5C.
Age: About 4 months.
CPU: Intel Core i5 3210M @ 2.50 GHz
RAM: 8 gigs
GPU: AMD Radeon. HD 7670M

BSOD Description

I was playing Portal 2 tonight for roughly 90 minutes, when on a loading screen, the game froze. Next there was some short, vertical, multicoloured lines that were overlaid on the loading screen, that kinda looked like a small barcode repeated over and over in a line. The system then crashed to the BSOD.

The BSOD itself said that "attempt to reset the display driver and recover from timeout failed". I did take a picture of it, if anyone wants me to upload that.

The game is a fresh install done just last night. I have had this problem before with Portal 2 (hence the reinstall), and I also have had it with Dear Esther and Fallout: New Vegas. At first I thought that my computer was trying to run the games on the integrated HD 4000 on the CPU, so I set my laptop to high performance and plugged it into the wall so it would (hopefully) only run on the AMD GPU. Dear Esther and Fallout both appear to be fine (previously they crashed on start up but I was able to play about 30 minutes of each last night), but Portal 2 crashed again tonight.

To my knowledge, my graphics card drivers are up to date, as the version number on my computer matches that on the Samsung website.

I am relatively certain it has not overheated, as I always run Core Temp in the background, keep the vents clear, and it never gets ab... Read more

A:BSOD while playing certain Steam games, appears video driver related.

Welcome aboard.

It is a stop 0x116.

* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa801382e4e0, fffff88003928af4, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7af4 )

Followup: MachineOwner
In this situation you need to follow the guide : STOP 0x116: VIDEO_TDR_ERROR troubleshooting

But, as I am seeing, the display driver is kinda old.

lmvm atikmpag
start end module name
fffff880`03921000 fffff880`03976000 atikmpag T (no symbols)
Loaded symbol image file: atikmpag.sys
Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
Image name: atikmpag.sys
Timestamp: Wed Apr 18 15:27:24 2012 (4F8E9004)
CheckSum: 0005E584
ImageSize: 00055000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it. Latest A... Read more

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Hello. I built my computer, first time for me. Ever since I first started using it I have had BSOD and application crashes at seemingly random intervals. I can go a week with no problems, and then get several BSOD in a few hours. My video card fails every so often and applications will often momentarily freeze, then resume, before crashing. I hope I followed the instructions properly, I'm sure you'll let me know if you need anything else.


? OS - Windows 7
? 64 bit
? What was original installed OS on system? Windows 7
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? I downloaded the OS, mounted it and booted from CD.
? Age of system (hardware)? 3-4 months
? Age of OS installation? 3-4 months

? CPU - Intel Core i5-2500K Sandy Bridge 3.3GHz

? Video Card - ASUS ENGTX560 TI DCII/2DI/1GD5 GeForce GTX 560 Ti (Fermi) 1GB 256-bit GDDR5 PCI Express 2.0 x16 HDCP Ready SLI Support Video Card

? MotherBoard - ASRock P67 PRO3 (B3) LGA 1155 Intel P67 SATA 6Gb/s USB 3.0 ATX Intel Motherboard

? Power Supply - Antec EarthWatts EA-500D Green 500W ATX12V v2.3 / EPS12V 80 PLUS BRONZE Certified Active PFC Power Supply

? System Manufacturer - Myself.
? Don't think I have one, if I do let me know where to find it.

A:Constant BSOD, video display driver crashes. Please help.


I may be new here, but still trust me! Anyway, on with solving your issues!

If you are overclocking your system, please return all overclocked components to their stock speeds. If the BSOD's are found not to be caused by the overclock, you can re-overclock the components once we have finished the diagnostics


I'd recommend uninstalling these programs, they can cause issues.
Start Menu\Programs\ASRock Utility Public:Start Menu\Programs\ASRock Utility Public
Start Menu\Programs\ASRock Utility\AsrAppCharger Public:Start Menu\Programs\ASRock Utility\AsrAppCharger Public
Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner Public:Start Menu\Programs\ASRock Utility\ASRock eXtreme Tuner Public
Start Menu\Programs\ASRock Utility\InstantBoot Public:Start Menu\Programs\ASRock Utility\InstantBoot Public
eXtreme Tuner is overclocking software and can lead to system instability and BSOD's.
Anti Virus?
I have noticed that you do not have an anti-virus product installed on your PC. Please install Microsoft Security Essentials and scan your PC. Then install and scan your computer with Malwarebytes' Anti-Malware. DO NOT START THE FREE TRIAL. This will remove any viruses you may have caught.
BSOD Analysis

The BSOD dumps you gave me do not give a definitive cause for your BSOD's.

As a result I recommend you check your hardware for issues. Please run Memtest86+ to check your RAM. Download ... Read more

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So recently i was having a lot of AMD driver issues and crashes while playing Dota 2 and some other games, Now over the past 3 days i have been getting BSOD crashes as well while playing games. This does not happen immediately in games, it appears to be random.

I reset all my BIOS settings just in case it was my overclock, but i had another this afternoon afterwards.

System specs:
-Windows 7 home premium x64 (Full retail)
-About 1 year old computer
-OS install about a year as well

Anything else you need to know just ask, I think I've done this right.

All help is appreciated

A:BSOD playing any video game after 2-4 AMD driver crashes

Related to atikmpag.sys AMD multi-vendor Miniport Driver from Advanced Micro Devices, Inc. I would re-install the newest available.

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After doing things that keep the CPU at 100% for a while, my video driver crashes. When I watch youtube videos, the video just stays green. When I try to reload the video, my computer gets a BSOD.

Netbook: Lenovo x120e
RAM: 2x2gb DDR3
APU: AMD Fusion E-350
Windows 7 Professional x64
OS and system have been used for 6 months
current OS is the one that came with netbook but upgraded to professional

A:BSOD after video driver crashes. more info in post

All three dumps point to the same:

HTML Code:
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Sat Sep 10 05:51:47.533 2011 (UTC + 2:00)
System Uptime: 2 days 4:43:43.702
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+72ec )
FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`03c74010 fffff880`02c072ec 00000000`00000000 00000000`00000002
BiosVersion = 8FET24WW (1.08 )
BiosReleaseDate = 02/17/2011
SystemManufacturer = LENOVO
SystemProductName = 0596CTO
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Mon Sep 5 23:16:55.306 2011 (UTC + 2:00)
System Uptime: 1 days 21:11:19.630
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+72ec )
FAILURE_BUCKET_ID: X64_0x116_IMAGE_atikmpag.sys
Bugcheck code 00000116
Arguments fffffa80`0469a4e0 fffff880`06a9a2ec 00000000`00000000 00000000`00000002
BiosVersion = 8FET24WW (1.08 )
BiosReleaseDate = 02/17/2011
SystemManufact... Read more

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Hello. I've been having random BSOD's and video driver crashes when playing DotA 2 for about a week now. They happen mostly constantly every 5-10 minutes. Sometimes nothing happens for up to 30 minutes. I ran memtest but nothing came up. Happens only when playing DotA.

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hey everyone
I have an Nvidia GeForce 4 MX 420 and an onboard Intel Extreme GRaphics card, both with their own monitor.
I use the setup mainly for microst flight simulator. After I enable the onboard card(which only displays cockpit instruments, no 3d graphics), I get a lot more crashes when running FS.
Another problem, which I've been having since before I started using two video cards, is that sometimes, after I fly for a while, the 3D (Nvidia) display gets really garbled,as if instead of refereshing it draws right over the previous frame.
I have the latest drivers.
Please help!

A:Video Card related crashes

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Recently I've been having various problems seemingly caused by the display driver. The screen sometimes gets random patches of coloured dots or shows only a solid colour or vertically striped screen for a while or the mouse cursor gets bigger. Sometimes it stops and I get a notification saying the "display driver has stopped responding and has recovered", but usually the PC just ends up crashing and restarting. It generally, but not always, happens when watching a video or playing a game.Based on this page and some others, I updated to the latest driver and added a TdrDelay value, neither of which helped. I then got rid of a lot of my many google chrome tabs and this briefly seemed to help, but then it started doing it again. I've also reinstalled the new driver to make sure it was done properly but that didn't help either. Now I'm out of ideas for what to do. Any suggestions?Windows 8.1AMD Radeon R9 200 graphics card

A:Repeated display driver related crashes

Can you give us the rest of the specs on your system? RAM, HDD size(s) and space available? What is your Internet connection speed [ slow, medium, fast, off the chart]
When the system crashes does it provide you with a crash dump?

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Hey, folks!

Please help me. I'm encountering random crashes when i leave my PC idle for some time. It occurs in arbitrary intervals. When it crashes i hear the Mainboard "beep" like the PC is booting, the screen gets black and my keayboard and mouse lighting turns off and the fans keep spinning in a constant manner. The only solution then is to press the power button and the PC boots like after a regular shut down.
I think it's caused by the video card driver because the action center shows following details (sorry, don't have a english translation of this information):

Problemereignisame: BlueScreen
Code: 100000ea
Parameter 1: ffffe0011d0ae080
Parameter 2: 0
Parameter 3: 0
Parameter 4: 0
Betriebssystemversion: 6_3_9600
Service Pack: 0_0
Produkt: 256_1
Betriebsystemversion: 6.3.9600.
Gebietsschema-ID: 3079
Weitere Informationen ?ber das Problem
Bucket-ID: 0xEA_IMAGE_atikmdag.sys

I cleaned already with DDU and installed the newest AMD Catalyst 15.7.1 but it happened again, the information above is from the last crash. The Action Center says there is a solution, but when clicking to download the solution there is nothing except the info that there was an error downloading the solution.

Thanks in advance!
best regards

A:random crashes when idle, seems to be video card related

All the crashes are caused by ATI Video driver.

*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Try to remove the Catalyst Control Center and only install the Display Driver.

Recommended to update following drivers:

Logitech Keyboard
LGBusEnum.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)

LGVirHid.sys Tue Nov 24 02:36:48 2009 (4B0B38B0)
Logitech Gamepanel Virtual HID Device Driver

AsUpIO.sys Tue Aug 3 04:47:59 2010 (4C57835F)
ASUS hardware monitoring software related
ASUSTeK Computer Inc. -Support- Drivers and Download

ASUSFILTER.sys Tue Sep 20 17:46:33 2011 (4E78B559)
ASUS USB Hub filter driver
ASUSTeK Computer Inc. -Support- Drivers and Download

The following is for information purposes only.

The following information contains the relevant information from the blue screen analysis:
**************************Sat Aug 8 23:30:32.064 2015 (UTC + 2:00)**************************
Windows 8 Kernel Version 9600 MP (4 procs) Free x64

System Uptime:0 days 7:27:45.718

*** WARNING: Unable to verify timestamp for atikmdag.sys

*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys

Probably caused by :dxgkrnl.sys ( dxgkrnl!TdrTimedOperationBugcheckOnTimeout+4d )

BugCheck 100000EA, {ffffe0011d0ae080, 0, 0, 0}
... Read more

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My desktop system is experiencing unexpected shutdowns, apparently related to the NVIDIA Graphics Driver per the Windows problem report. Basically, the system will not now reboot into Normal mode. I have done a System Restore to a date prior to the first unexpected shutdown, but the system will still not reboot into Normal mode.

Here are some particulars:
? Windows Vista Home Premium (32 bit) with SP1.
? All available Windows updates are installed.
? HP Pavilion; 2 GB RAM; system is about 1.5 years old; problem first surfaced on 9/8/2008; never had a problem before.
? Intel Core2 Duo cpu
? NVIDIA GeForce 7500LE graphics card
-Original NVIDIA driver version: dated 8/27/2007
-Updated NVIDIA driver version: dated 5/16/2008 (downloaded from NVIDIA web site)
? No new hardware, no new software; no over-clocking.

What I observe:
? The windows problem report says: ?The problem was caused by NVIDIA Graphics Driver??there is no solution for this problem at this time? ? and it recommends updating the drivers which I did.
? The ?blue screen? reporting the crash has vertical red lines; some of the boot screens have only filled zeros.
? The ?blue screen? ?Technical Information? says:
o "Attempt to reset the display driver and recover from timeout failed". This line is on the page that notes the nvlddmkm.sys as part of the 'Technical Information'.
o STOP: OXOOOOO116 + other data in p... Read more

A:NVIDIA Card/Driver Graphics Related Crashes

Sounds like your video card is dieing

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My X1 Gen 5 is having an intermittent issue coming out of standby when connected to the Thunderbolt 3 gen 1 dock (FWIW conencted via TB3 to a P32u). Windows version is 1809 with all latest updates installed. Latest dock firmware and driver installed.  Instead of coming out of standby, the laptop often restarts. Analysis of memory.dmp using WinDbg, gives the reason as DRIVER_POWER_STATE_FAILURE ("The power transition timed out waiting to synchronize with the Pnp subsystem"). FAULTING_MODULE points to HDAudBus.sys. This issue was not present prior to installing latest dock firmware and/or latest dock software (however, I suspect the former rather than the latter as the audio driver doesn't appear to have changed in the latest driver compared to the previous version). Any ideas/solutions? Thanks. (**bleep**, maybe posted in wrong forum as forum choice got reset after logging in!)

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Hello guys!
I need your help
I bought a second-hand PC (not from a store, from a friend of mine) and ever since the computer got to my home things got out of control. Every application/game crashes or eventually the computer itself gives me BSOD after short time of using.
This seems strange for me since i used that PC at my friend's house many times and it worked perfectly!

All the BSOD's are related to ntoskrnl.exe, link to the minidump files can be found here.

Here's the list of things i tried to help that:
- Reinstalling Windows (many times, many versions including Win7, Win8, Win10)
- Updating drivers
- Deleting leftover drivers
- Scanning computer for viruses
- Bought a brand-new motherboard, RAM and HDD (nothing changed after swapping hardware)
- sfc /scannow
- Leaving only one RAM stick in the slot
- Trying different headsets/keyboards/mouses
- Loading deafult BIOS settings

My PC specs:
- RAM: 2x 4GB
- CPU: Intel Core i3-3220
- GPU: MSI Geforce GT730
- OS: Windows 7 Ultimate 64bit

Does anyone have an idea what can be the problem here & how to fix it?
Any help would be much appreciated! Also I'm not a native english speaker so if there is anything you want me to clarify - I'll do it

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I have had 2 months of attempting to fix ARMA 2 so it will work with my system, Win7 x64, nvidia 260, xonar 1.3, pentium D 3ghz, 8 gigs ram,
It was working fine previously on win xp pro 64,
I have so far,
gotten a diagnostic from a computer store (said it was bad hard drive...)
Reinstalled Windows.... twice
Changed hard drives
ran memtest for 48 hours with no errors
ran sfc /scannow no problems
tried every single nvidia driver with varied results none of them good
tried every tweak in biforums that nvidia people use.
have reinstalled every patch in ARMA 2 and the game itself 10-15 times
used CCleaner registry repair
and finally become .... very.... frustrated. after a month of this.

bsods i usually see were oxooooo5c this last time was a 01e i have seen 01f and 07f, during my process here
I hope i have attached enough info I really don't know what else to do. I am going to youtube videos to learn diagnostics.
Please let me know what other info to gather and how I read the what to post forum and just did a search for all mdmp files created today.

A:Arma 2 related crashes and BSOD's

Okay here is the standard dump stuff per the sticky

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I've experienced multiple BSODs almost every other day whether it'd be gaming or just plain surfing the web. I can trace it down to atikmdag being an issue on the computer. I've installed AMD uninstall and then reinstalled my drivers to no end.

I'm not sure if it'll show within the logs, but i previously had a CPU heating issue due to not applying thermal paste properly. That problem has now been fixed already.

Thank you so much for your help in advance!

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Hi all.

My computer has always had intermittent BSOD but generally it's been only 1-2 a month and after a system restart everything works fine. In the last couple of weeks I've been getting BSOD after only a few minutes of operation every time I start up and generally after these errors the computer won't boot - sometimes it will be a black screen after BIOS check, sometimes it won't even get that far - just black screen without the BIOS check even starting. Usually the only way to get it to boot again is to disconnect the power and remove the CMOS battery from the motherboard. I've run driver verifier which has indeed generated it's own minidumps but I don't really understand what these error reports are trying to tell me - if someone could take a look and point me in the right direction it would be much appreciated.


A:Driver related BSOD - minidumps by driver verifier

Your BIOS dates from 2010. Please check at the manufacturer's website to see if there are any BIOS updates available for your system. Also check the readme file to see if they apply to the problems that you are having. Please be advised that flashing the BIOS is a very unforgiving process - and one mistake can physically damage your motherboard.

Only 128 Windows Updates installed. Most systems have 160 or more. Please visit Windows Update and get ALL available updates (it may take several trips to get them all).

This device has problems in Device Manager:

Teredo Tunneling Pseudo-Interface ROOT\*TEREDO\0000 This device cannot start.

Please right click on it and select "Uninstall", then reboot and check to see if the error goes away. If not, post back to let us know.

Many, many Live Kernel Events in the WER section of MSINFO32.
Please do the following:
- open Event Viewer (run eventvwr.msc from the "Run" dialog))
- expand the Custom Views category (left click on the > next to the words "Custom Views")
- right click on Administrative Events
- select "Save all Events in Custom View as..."
- save the file as Admin.evtx
- zip up the file (right click on it, select "Send to", select "Compressed (zipped) folder")
- upload it with your next post (if it's too big, then upload it to a free file-hosting service and post a link here).

While waiting for a reply, please monito... Read more

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My computer has been suffering from BSOD crashes for about a year now. The crashes are pretty varied, but the most common ones are :
PAGE_FAULT_IN_NONPAGED_AREA-0x00000050-atikmdag.sys;(sometimes it doesn't say atikmdag.sys)
0xA0000001 (rare);
These crashes seem random because they happen whenever. Sometimes when I'm playing a game, sometimes when I'm watching a movie or video and sometimes when I'm not doing anything at all!
I've tried replacing my ATI drivers and it hasn't changed a thing.
Any help would be greatly appreciated.

A:Seemingly random BSOD crashes related to atikmdag.sys

Please help, I've tried everything and I'm desperate

Read other 2 answers

I built a PC for my Dad and get daily BSOD. Cannot find the source.
Windows 7
- x64
- Is theoriginal installed OS on the system. I installed in on an all new system
- Is full retail version

- What is the age of system (hardware) - ~ 1year
- What is the age of OS installation- Did full reinstall. OS reinstalled about 1 month ago.

Can anyone help?

A:Frequent BSOD Crashes related to ntoskrnl and NTFS.sys

These crashes were caused by memory corruption (probably a driver). Please run these two tests to verify your memory and find which driver is causing the problem.

If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

2-Driver verifier

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup R... Read more

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Had a BSOD on boot up today which I haven't seen before. Also having various instances of the machine freezing. I think possibly graphics card related because it quite often freezes when the wife is on Skype, if I'm doing something like fast scrolling on Google Maps or lately every time I play Assassin's Creed Brotherhood.

Answers to the questions as per the BSOD instructions:
Is Windows 7 . . .
- x86 (32-bit) or x64 ? x64
- the original installed OS on the system? Yes - clean install on new HDD
- an OEM or full retail version? Full retail
- OEM = came pre-installed on system
- Full Retail = you purchased it from retailer
- What is the age of system (hardware)? 2-3 years old max
- What is the age of OS installation (have you re-installed the OS?) 2 weeks old

Files are attached.



A:BSOD on boot-up & random (Graphics related?) crashes

These were virtually all Related to CamDrL64.sys QuickCam? Pro 3000. from Logitech. Your driver is from 2007. I would un-install it to test.

These are all driver verified and now that you have an answer you should turn off driver verifier when your thread is solved by typing verifier /reset

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My laptop tild with an BSOD now and then, I somehow pinpointed the problem to the AudioEndpointBuilder service after the sound stop working, so I disabled the service but now I don't have any sound (as expected). It hasn't resolved all the BSOD problem but now aren't that frequent.

I have ran sfc /scannow (attached), found some files are corrupted that windows can't repair it. Also chkdsk with no results. I checked out the official iso of windows for the files to replace them but I can't find them. I tried to reinstall windows and the installation ended with "corruption of the installation files" error (lol, Im installing with an USB and the iso have the md5 correct, used official iso, there are in some other post in 7forums, same version as installed and the usb helper of the microsoft shop) so even that I can't do to repair my pc.

I will include the BSOD as the sticky post suggest.

Thanks for any help

A:Random BSOD crashes, possible related to windows file corruption

if SFC is getting hits, you likely have corruption I can't view the dumps right now I'm not on the right machine, but your quickest fix may be.
Repair Install

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I'm an audio engineer doing work in Windows Vista 32 bit Home Premium edition. I have an HP dv6883us with a 1.83gHz Core2Duo with 3GB of RAM.

My system has been rock solid for months, then out of nowhere I started getting BSOD crashes the past few days. These crashes always happen when using audio software. Now, I'm using the onboard sound(I do have other sound devices that are better, but for convenience when at work I just use onboard) which is a Realtek HD Audio device. I use a driver "wrapper" called ASIO4ALL(www.asio4all.com) which basically takes the WDM drivers and lets it act as an ASIO driver, which gives the best performance in audio software generally. This is a setup that thousands of people use, and I've used it with no issues for months now on this system, and on several other systems for years.

Anyways, the BSOD crashes happen randomly, but always while using audio software. Sometimes it happens when I hit the "Stop" button in the software, or whenever I perform another action. But pretty random.

Now, the ASIO4ALL just uses the onboard sound and it's drivers, and traditionally is as stable as the drivers you have. My Realtek drivers are just the ones that the computer update software itself(from HP) installed, and are the latest version. I ran the verifier.exe on the drivers, even though all audio and video drivers are already signed by Microsoft. No errors or any other signs of instability came up.

Here is my debug information:
[co... Read more

A:Soundcard related BSOD crashes- full info inside

The analysis says that RTKVHDA.sys is the image where the error occurred.
The date stamp on it indicates it's from Oct 2007 - which is fairly old.

I'd suggest uninstalling your RealTek audio drivers from Control Panel...Programs and Features, then install a freshly downloaded copy of the latest version of the drivers for your system.

Although there's no evidence of the ASIO4ALL program causing problems, that'd be the next thing that I'd check if the RealTek update doesn't fix things.

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I recently started a new job and was given a new Dell Laptop. I am having seemingly randomly BSOD issues. Some days it doesn't happen at all and some days it can happen up to ten times. I've got several BSOD errors (mainly CRITICAL PROCESS DIED). I believe it's a driver

related issue. I've tried updating all my drivers and firmware to no avail.

I used the Driver Verifier and immediately got errors with sedfilter.sys and symefasi64.sys. I had to boot into safe mode to turn the verifier off. I tried the verifier without those two enabled and got DRIVER VERIFIER DETECTED VIOLATION.

Help would be greatly appreciated, this issue is a real pain!

Here are the debug files:

A:Driver Related BSOD - Driver Verifier

I found this with a Google search:

Description: Related to SED Enhancement Driver from Dell Inc.

More here: What is sedfilter.sys ? | System Explorer

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So, 2 days ago I downloaded and installed a new game via steam, (devilian, not that it probably matters), and upon first starting it up, bluescreen out of nowhere. I haven't had a bluescreen with this laptop in a long time (A dell inspiron n5110 15r), and so this was pretty strange. I believe the first crash was a 116 crash, timeout exception. I booted up my computer again, started looking into the crash, and bluescreened again with nothing but firefox open. Since then, I've reinstalled all of my video drivers, ran a chkdsk, windows update, and pretty much anything else I could think of.

As of right now, I can't boot windows with a driver installed for my GPU. If I uninstall the driver, I can boot into the beautiful 800x600 stock windows driver setup, and all seems well. No issues whatsoever in safemode either. The moment I try to install a driver, it won't even get to the login screen for windows (it crashes immediately after the windows startup graphic). It seems to be slow loading drivers and such when it boots like that too, although that might not have any bearing on anything. I've tried cleaning my registry with CCleaner, and a variety of other minor maintenance things people should probably do all the time. It doesn't seem like a hardware fault - my gpu has only ever run on the cool side of "warm", and everything seems to function fine without any drivers installed (even doing tasks that are relatively resource intensive),

This has been further complicated ... Read more

A:Multiple (Video driver related?) bluescreens, primarily 116 errors

Please post the report of Windows Genuine and Activation Issue Posting Instruction

Please check if you can open msinfo32, search "msinfo32" and see if anything opens
If msinfo32 opens, save it as .nfo, try to open the .nfo
If you can open the .nfo, copy the saved file to a zip and upload the zip.

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.
How to fill in your system specs:

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This is a most vexing problem.

About a year ago I had the worst series of system crashes. As best as I could tell, they were video driver related and tended to occur while playing video games. No matter how many driver updates I made, how thoroughly I tried to clean the drivers, I could not correct it. I ultimate resorted to just formatted the hard drive and reinstalling Windows 7.

It has now been a year, and without warning the problem has returned. The symptoms are identical to before. Occurs during video games, crashes either to a blue screen or I get a static pattern of horizontal streaks across the screen. If I do not reboot to safe mode I have to repair the system off of a Windows 7 CD. WhoCrashed still insist it is software and not hardware based.

I would really like to know what the heck is going on and how the exact same problem returned over a year later, because I do not want to be performing boot disk formats on an annual basis. Can anybody help me with this problem?


A:Video Driver Related BSODs return a year after HD format

Here is a picture of the screen during some of the more severe errors. I hope this will enable somebody to better identify the cause:

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My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- Purchased 6-7 months ago

A:BSOD Video related I believe

Quote: Originally Posted by LauraE

My first BSOD happened when I had both a game going, minimized, and a Divx movie loading. I was able to restart and I updated my drivers from amd. But I kept blue screening while watching youtube videos, or playing a game. Sometimes I would even blue screen on start up though. My case gets pretty warm and heats up my room while gaming, but I'm not sure if it's too hot. The video card was pretty warm to the touch but I'm not sure of the actual temp or if it's even the video card. A friend of mine installed MSI Afterburner and used that while gaming for a bit, but I myself do not know anything about overclocking, so I have since removed it. I'm not sure if this damaged my computer or what is going on. I am on another computer since mine is unstable, but I am usually able to get on it for a bit if I don't load videos/games. Any help is appreciated, thank you.

Is Windows 7 . . .
- x64
- original installed OS
- Purchased 6-7 months ago

Hi Laura welcome to SF
Please for first step,

Uninstall Avira AntiVir,restart and use the Avira AntiVir RegistryCleaner

Download and instal MSE Virus, Spyware & Malware Protection | Microsoft Security Essentials

Update the Realtek High Definition Audio Driver

Read other 9 answers

OS: Windows 7 64x
the original installed OS on the system? yes
an OEM or full retail version? OEM
What is the age of system (hardware)? 9 months
What is the age of OS installation (have you re-installed the OS?) 9 months, never re-installed

I know the BSOD was related to video but I couldn't read it fast enough. I now have the automatic restart turned off so if the screen happens again I can actually read it. I have since then updated the video driver, but I wanted to make sure that it was just the driver and not something more serious since Windows 7 was designed to only have blue screens of death more so for kernel errors more so than general errors.

A:BSOD - Video Related

Hi, kls, and welcome to the forum. I looked at your latest dump and your dump from Dec 1st. Both show an unknown error code and blame iastor.sys, an Intel Matrix Storage Manager driver. This driver is up to date.Both also show iaantmon.exe, Intel Application Accelerator Component, Intel Application Accelerator involved in the crashes.

Unknown bugcheck code (9087)
Unknown bugcheck description

Because the bugcheck code is unknown, you will have to troubleshoot by a process of elimination. To start this process, I suggest that you update the drivers listed below through the links provided. Outdated drivers can and do cause memory corruption and BSOD's. The driver in red font is really obsolete.

btusbflt.sys Tue Jun 09 17:46:26 2009 - Widcomm Bluetooth USB Filter by Broadcom. Broadcom.com - Downloads & Support.

btwl2cap.sys Fri Apr 03 20:28:45 2009 - Broadcom Bluetooth L2CAP Service from Broadcom Corporation belonging to Bluetooth Software. Broadcom.com - Home.

risdsne64.sys Wed Jul 01 00:50:14 2009 - Ricoh Memory Card Reader driver. OEM - none at Home | Ricoh Global. Try updating this driver through the Sony website. Sony eSupport - Electronics - Select Your Model.

SFEP.sys Fri Aug 03 01:35:53 2007 - Sony Firmware Extension Parser driver. Sony eSupport - Electronics - Select Your Model.

Update these drivers. If there is no update for the card reader driver, the card reader is obsolete. Uninstall... Read more

Read other 3 answers

Hi, Everyone, my first time posting here. I have a Dell e6410 laptop, win 7 32 bit Enterprise edition. Randomly while I am watching any kind of video (Flash, AVI, Toutube) the computer freezes up (until I turn it off and on again). Today though, it blue screened. I don't know if the blue screen is related to the video thing.
I have the newest Network, Video and Sound drivers that DELL recommends. Hoping that someone here can help me out.
display: Intel HD Graphics:
Sound: IDT High Defintion Audio Codec:
Network: Intel 82577LM Gigabit:
Wifi: Broadcom DW1520 Wireless-N WLAN half-mini card

A:BSOD - maybe video related

It seems to be an anti-virus issue and security system turned off.....

Read other 2 answers

Computer is a custom built PC

OS - Windows 7 x64
? original installed OS on system? - none, this was the first
? full retail version (YOU purchased it from retailer)
? Age of system - 1 year
? Age of OS installation - 1 year - no reinstalls
? CPU - Intel Core i7-860
Newegg.com - Intel Core i7-860 Lynnfield 2.8GHz 8MB L3 Cache LGA 1156 95W Quad-Core Processor BX80605I7860
? Video Card - SAPPHIRE 100280OCSR Radeon HD 5970
Newegg.com - SAPPHIRE 100280OCSR Radeon HD 5970 (Hemlock) 2GB 512 (256 x 2)-bit GDDR5 PCI Express 2.1 x16 HDCP Ready CrossFireX Support Dual GPU Onboard CrossFire Video Card w/ Eyefinity
? MotherBoard - GIGABYTE GA-P55A-UD4P
Newegg.com - GIGABYTE GA-P55A-UD4P LGA 1156 Intel P55 SATA 6Gb/s USB 3.0 ATX Intel Motherboard w/ USB 3.0 & SATA 6 Gb/s
? Power Supply - brand & wattage - CORSAIR HX Series CMPSU-750HX 750W
Newegg.com - CORSAIR HX Series CMPSU-750HX 750W ATX12V 2.3 / EPS12V 2.91 SLI Ready CrossFire Ready 80 PLUS SILVER Certified Modular Active PFC Power Supply
Newegg.com - G.SKILL ECO Series 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Desktop Memory Model F3-12800CL7D-4GBECO

The BSOD's I've received are all of the 1000000a variety and for most part the culprit appears to be 'atikmdag.sys'

From some searches online I've found that I should be updating my ATI drivers but I also found that I should not install the Catalyst Control ... Read more

A:BSOD...think its ATI driver related

Start off by removing Daemon Tools. It is known to cause BSODs and it did on your machine. Once it's removed run the SPTD removal tool. DuplexSecure

Run these tests and report back the results
1. Memtest86 - Run for 7-8 passes - RAM - RAM - Test with Memtest86+ - Windows 7 Forums
2. Prime95 - Run all three tests for 3-4 hours each or until fail - CPU - Stress Test with Prime95 - Windows 7 Forums

Enable driver verifier - http://www.techsupportforum.com/foru...ted-473665.html

Rt64win7.sys Thu Mar 04 08:42:52 2010 (4B8FB8DC)
Update your Realtek drivers - here

Update to SP1 - How to update to SP1

Log Name: System
Source: Microsoft-Windows-HAL
Date: 2011-04-03T20:18:12.561
Event ID: 12
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: N/A
User Name: N/A
Computer: NimitShah-PC
The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system.
You are about 8 release behind on your BIOS. I would update it from the provided link GIGABYTE - Motherboard - Socket 1156 - GA-P55A-UD4P (rev. 1.0)

...Summary of the dumps:


Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Debug session time: Thu Apr 21 09:57:53.375 2011 (UTC - 4:00)
System Uptime: 0 days 0:40:06.390
*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded f... Read more

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at the beginning it's important to say that i'm german, so I apologize for my bad english .

My computer shows various bluescreens and colored screens (->>related to the video card driver?) every time I start playing games (such as Call of Duty 4, which I played competitive). The scenario is as follows: I start the game, join a match and after loading the map the monitor becomes black or colored (e.g. pink or sth.).
After investigating for days, I found out that the bluescreens that sometimes appear leads to the aspect, that the video card driver (Catalyst 12.9 beta) is corrupt. As you can see on the picture, I got the error several times in the past:

The bluescreen code I got was this one:

- System - Provider [ Name] Microsoft-Windows-Kernel-Power [ Guid] {331C3B3A-2005-44C2-AC5E-77220C37D6B4} EventID 41 Version 2 Level 1 Task 63 Opcode 0 Keywords 0x8000000000000002 - TimeCreated [ SystemTime] 2012-09-19T12:36:49.356020700Z EventRecordID 26161 Correlation - Execution [ ProcessID] 4 [ ThreadID] 8 Channel System Computer Daniel-PC - Security [ UserID] S-1-5-18 - EventData BugcheckCode 0 BugcheckParameter1 0x0 BugcheckParameter2 0x0 BugcheckParameter3 0x0 BugcheckParameter4 0x0 SleepInProgress false PowerButtonTimestamp 0
At that time I was so stupid and didn't mention the minidump file

Now I will continue with the step... Read more

A:BSOD related to AMD Driver

Recommendations:If you have increased voltages, etc., please enter your BIOS and reset to default/optimized settings to clear the CMOS.

The crashes were DirectX/graphics card related. DirectX comes installed with Windows, so this may indicate Windows corruption. It may also be that you have corrupted drivers or a graphics card hardware problem.
If you are overclocking any hardware, please stop.

Check Windows for corruption. Run SFC /SCANNOW Command - System File Checker up to three times to fix all errors with a restart in between each. Post back if it continues to show errors after a fourth run or if the first run comes back with no integrity violations. If you hae errors, proceed to

To determine which files could not be repaired by the System File Checker tool, follow these steps:

in SFC /SCANNOW Command - System File Checker and upload the sfcdetails.txt file.

Follow the steps for Diagnosing basic problems with DirectX. To re-install your display card drivers as outlined in the DirectX link, use the following steps.
Download the drivers you want for your display card(s)
Click Start Menu
Click Control Panel
Click Uninstall a program
For AMD:Uninstall AMD Catalyst Install Manager if it is listed (this should remove all AMD graphics software and drivers)
If AMD Catalyst Install Manager is not listed, use the following method to uninstall the graphics drivers (this applies to onboard graphics, as well):Click Start Me... Read more

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Was having a lot of BSODs on my computer, so I completely formatted and reinstalled windows 10 - not a few days into the fresh reinstall, the bsods started coming again.

So today I had a random bsod, which named ndis.sys as the problem. I then ran driver verifier for a little while, and got 3 bsods, all of which named hidclass.sys as the issue.

I have attached the tenforums zip file (which should have the dump logs in it).


A:Driver related BSOD

All dumpfiles blames

Use !analyze -v to get detailed debugging information.
BugCheck C9, {220, fffff800fbf824d0, ffffcf8038be2d80, ffffe0019a1b9330}
Probably caused by : walvhid.sys

2: kd> lmvm walvhid
start end module name
fffff800`fbf70000 fffff800`fbf71d80 walvhid (deferred)
Image path: \SystemRoot\System32\drivers\walvhid.sys
Image name: walvhid.sys
Timestamp: Wed Aug 26 07:15:08 2009 (4A94C4DC)
CheckSum: 0000B3A4
ImageSize: 00001D80
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Driver Description: Generic Virtual HID Driver most likely from a WalTop Slimline Widescreen Tablet
As you can see the driver is from 2009 and probably not compatible with windows 10.
I suspect this is the driver for your Tablet mouse device.
+ Tablet Mouse
| Vendor/Product ID: 0x172F, 0x0000
| Matching Device ID: HID\MyVirtualHidDevice&Col02

Look for a windows 10 compatible driver or remove this device and see if this stops the BSOD.

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Hello! Been having problems with BSOD for a couple of months now, and I am in no way capable of fixing this on my own. So I ask for your assistance

? OS: Windows 7
? x64
? Windows is the original installed OS on my system.
? OEM version (came pre-installed on system)
? Age of system: 1 year old. Motherboard was replaced about a month ago. More info at the end.
? Age of OS installation: 1 year
* have you re-installed the OS?: I haven't done it myself, but I believe the service company did it when it was in for reparation.

? CPU - Intel Core i5-3317U CPU @ 1.70GHz (4CPUs), ~1.7Ghz
? Video Card - Intel HD Graphics 4000
? MotherBoard: Not sure
? Power Supply - brand & wattage: Not sure

? System Manufacturer: Samsung
? Exact model number (if laptop, check label on bottom): NP530U3C-A07SE (Samsung Series 5 ultrabook. Also just called 530U3C)

Additional info:
Got BSOD for the first time in June if I remember correctly. Sent it to the workshop and they replaced the motherboard. Problem was not fixed, so I sent it back to the service company. According to them it was a software malfunction (0x000000FE: BUGCODE_USB_DRIVER), and not anything hardware related. My warranty doesn't cover software related problems, so they sent it back without really doing anything other than reinstalling OS (I think).

I checked the event list on my laptop and found a system error with the following codes:
0x000000fe (0x0000000000000008, 0x0000000000000006, 0x000000000000000... Read more

A:BSOD - USB driver related?


Both attached DMP files are of the BUGCODE_USB_DRIVER (fe) bugcheck.

An error has occurred in a Universal Serial Bus (USB) driver.

Overall, there is a problem with the USB hardware (motherboard or attachments) or the USB device driver has a bug.

Since you had the board replaced, it's very unlikely we are dealing with faulty hubs / ports, so this is likely the fault of a device you're connecting to the system via USB... OR a device driver issue.

First off, disconnect any and all USB related devices aside from the necessitates (keyboard, mouse). Don't connect whatever else you may normally attach throughout your days aside from those two devices for awhile.

I recommend removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes -

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Microsoft Security Essentials - Microsoft Windows

If the above does not help, let's enable Driver Verifier to look for further device driver conflicts:
Driver Verifier:

What is Driver Verifier?

Driver Verifier is included in Windows 8, 7, Windows Server 2008 R2, Windows Vista, Windows Server 2008, Windows 2000, Windows XP, and Windows Server 2003 to promote stability and reliability; you can use this tool to troubleshoot driver issues. Windows kernel-mode components can cause system corruption or system failures as a result of an improperly written driver, such as an earlier version of a Windows Driver Model (W... Read more

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I just installed a Gigabyte G1 970 GPU in my computer, replacing a 6970 GPU. Before installing the new drivers, I uninstalled the ATI drivers via ATI's uninstaller followed by a reboot. After installing the GeForce drivers, I am getting occasional BSOD's when closing games (Half Life 2: Episode 2 in this case). I also just returned from running errands and noticed my computer had crashed while I was out.

This started as soon as I installed a new GPU and therefor I believe it's probably purely driver based.

Attached are my SF Diagnostic files including the minidumps.


A:BSOD - Most likely GPU driver related

GIGABYTE OC_GURU c:\progra~2\gigabyte\gigaby~1\oc_guru.exe Public Common Startup
Reset all overclocks and uninstall the above application.

fffff880`08beb1f0 fffffa80`00045267
fffff880`08beb1f8 fffff880`1025ebfeUnable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
fffff880`08beb200 fffff880`08bed000
fffff880`08beb208 fffff880`08be5000
Reinstall the NVidia driver by following this tutorial exactly:
NVIDIA Drivers - Avoid Problems

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Hey guys,
My computer (windows 8 x64) has been experiencing a BSOD of a certain variety lately. All my drivers are up to date, as well as the BIOS and my directx. Any thoughts as to what this might be?
Attached is the BlueScreenView log dump. 

A:Video Card Related BSOD

Please follow the below steps to collect some basic data about your system.
Upload the crash dumps.
Open C:\Windows\Minidump folder and zip all the files inside that folder to a single file. Attach the zipped dumps with next reply.
Disable User Account Control if you encounter a permission error.
A system information report.
1. Open RUN dialogue by pressing Windows key + R together.
2. Enter Msinfo32.exe to open Microsoft System Information tool.
3. Choose File --> Save and upload the file with the next reply.
You can upload the dumps and system information report to a free file hosting site instead of attaching with the reply.
   Example file hosting sites :

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? OS - Windows 7
? 64 bit
? What was original installed OS on system - Windows 7
? Is the OS an OEM version? Yes
? Age of system (hardware) - Most of the components are roughly 5 months old, bought the computer brand new.
Video card was transplanted from an old system, so its, hmm...3 years old, give or take? Also has a transplanted HD as my secondary drive, which is about 2 years I think.
? Age of OS installation - About 5 months, no reinstalls.
? CPU - Intel Core i3, 530 @ 2.93 GHz (as per the system menu)
? Video Card - NVIDIA GeForce 8800 GT
? MotherBoard - Gateway Model H57M01 (according to CPU-Z)
? Power Supply - Turbolink 500w (Model ATX-CW500WP4)

Now that that's out of the way... Essentially, the computer just randomly seems to blue screen on me. Initially, I thought it was a heat issue with my video card, long story short though...it wasn't.
Thought it had something to do with it not liking media player, because the problem seemed to happen most often while watching videos. Got a new player, problem persists.
Still thought it was something related to video, simply because it creeps up most often while I'm watching videos. However, it's done it enough with no videos running that I'm having trouble placing the blame there anymore, either.

Sometimes it'll be a day or so between crashes, sometimes minutes. It's driving me crazy, because try as I might, I can't figure out what it is.

I've followed all the instructions, and will be including a zip file to this ... Read more

A:[SOLVED] BSOD - Maybe video related?

upgrade the power supply


your is low quality and does not have enough amps on the 12v line for the system

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I just upgraded to W7 a few days ago, and have been getting semi-random BSODs that appear to be due to my graphics card. (dump files attached)

The error seems to happen when changing display modes. Once when viewing multiple IE windows (probably an Aero issue), but it consistently generates in Madden 04 (yeah, cutting edge, right?). Anyway, when it happens in Madden, it's always immediately after finishing a game situation and going to the results screen (full interactive 3D to video-ish style rendering). The frustrating part is that it doesn't happen every time that combo occurs, but if it pops, that's where it happens.

Asus CG5270
8 gb RAM
Intel Core 2 Quad Q8300 2.5GHz
Nvidia GeForce GT220

It looks like the Nvidia driver is the most likely culprit (and seems to appear in the forums where this issue comes up).

I started out with the 191.05 driver (got the errors), tried the 186.xx that came with the Asus W7 upgrade disk (got some weird visual artifacts on restart and immediately rolled back), and finally found the 195.55 beta drivers which seem to perform the best.

Updated the BIOS yesterday to the newest file from asus.com (along with chipset and audio drivers), which seemed to give stability for a few hours, and then the errors started up again. I don't know if there's any overclocking going on in the manufacturer BIOS file, but it seems more like an unhandled error in the graphics interface.

Any advice would be appreciated.

A:Video Related BSOD (Nvidia)

I've been getting frequent and repeated system freezes (in games and in Windows, BSODs and just plain FREEZEs), I've downloaded and installed every beta and official driver from nvidia, and I have to say, the GT220 is the hands down crappiest piece of hardware I've ever purchased.

If it can't run a five year old game at medium res without crashing, it shouldn't be marketed with anything more modern than a Pentium 2.

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About a year now, I have been trying to locate a problem.

If I ran a video, used photoshop, played a game... I would randomyl, AND I MEAN randomly get a computer freeze. The computer would freeze visuals, repeat sounds, restart.. no BSOD.

Randomly today, I FINALLY after literally a year, got a BSOD ! Finally.

So I can now post you something and pray that you can find out what is causing these crashes:

PHP Code:

Problem signature:
Problem Event Name:    BlueScreen
  OS Version
:    6.1.7600.
  Locale ID
:    2057

Additional information about the problem
BCCode:    7f
:    0000000000000008
  BCP2Read more

A:BSOD - video card related?


These BSODs may not be related to your freeze issue.

The reason I say that is because these two BSODs are caused by Zone Alarm; which needs to be removed.

Zone Alarm Removal tool -> http://download.zonealarm.com/bin/fr...cpes_clean.exe (run in Safe Mode without Networking)

If problems continue after ZA removal then turn on the Driver Verifier




Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 8 11:18:59.637 2010 (GMT+13)
System Uptime: 0 days 0:05:07.198
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02ed51c6
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Mon Nov 8 11:12:48.152 2010 (GMT+13)
System Uptime: 0 days 2:20:31.087
Probably caused by : ntkrnlmp.exe ( nt!KiDoubleFaultAbort+b2 )
Bugcheck code 0000007F
Arguments 00000000`00000008 00000000`80050031 00000000`000006f8 fffff800`02e891c6

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Hi there,

Desktop PC, WIn10 64 bit, no problems until yesterday. A series of BSOD which often occurr when watching some videos/listenings to some music/playing some games; so I think they could be related to the video or audio card. If I don't do anything or listen to any songs, BSOD seems not to occurr.

The error is always different, for instance "BAD_POOL_HEADER" or "unexpected kernel trap".

I ran memtest86 several times, no errors.

The audio and video cards are new (of a few months ago), while the mobo and cpu are much older.
Everything was fine until yesterday, but I didn't make any changes to the system!! The ASUS audio driver is the most recent one and installed months ago; the NVIDIA driver is the most recent too, installed on 21 December.
On the attached file you won't see the ASUS audio driver and software because I just uninstalled it, in order to see if it was the cause.

No overclocking, but the first time the BSOD occurred, right after the reboot there was a message of the BIOS saying something about the overclocking frequency/voltage which was not correct... but again, I haven't touched anything and never had problems until yesterday. The message didn't reappear on the next reboots.
I was also thinking if it could be somehow related to some "heat" problems, since the video and audio cards are quite close and when the BSOD occurrs the fans are always at high speed, the pc is under a certain stress.

Thank you in advance for your ... Read more

A:BSOD audio/video related?? Please help!

Please update your BIOS to the most recent stable version F3.

Please uninstall Gigabyte software

Please disconnect every USB device, except for mouse and keyboard, while troubleshooting.

All crashes are different error codes, most with no specific cause. This usually points to hardware related problems.

Please fill in your system specsPlease follow this tutorial and download the tool. The tool will give you detailed information about your system specs, please fill in your system specs more completely.How to fill in your system specs:

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Windows 7 Ultimate - x64 - ΟΕΜ - age of system (hardware): 3+ years old - age of OS installation: about 2 years old - video card: xfx Radeon 4670

It's been a few months that I have this problem which is getting worse and worse. The PC is keep crashing. I thought that the problem was video card related. I removed the card (an XFX Radeon 4670) and I used the motherboard's integrated VGA (Intel GMA 3100). It seemed that the problem disappeared completely. I shipped the Radeon to the company, they tested it but they didn't find anything wrong with it. But just in case they sent me another one. Surprise, surprise, the problem appeared again. I wonder if anyone could help me.

A:BSOD related to video card

Quote: Originally Posted by ifiwasadog

Windows 7 Ultimate - x64 - ΟΕΜ - age of system (hardware): 3+ years old - age of OS installation: about 2 years old - video card: xfx Radeon 4670

It's been a few months that I have this problem which is getting worse and worse. The PC is keep crashing. I thought that the problem was video card related. I removed the card (an XFX Radeon 4670) and I used the motherboard's integrated VGA (Intel GMA 3100). It seemed that the problem disappeared completely. I shipped the Radeon to the company, they tested it but they didn't find anything wrong with it. But just in case they sent me another one. Surprise, surprise, the problem appeared again. I wonder if anyone could help me.

There are several problems. We need to solve these first

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOTbefore).


Remove and replace with Microsoft Security essentials

Download tools and utilities | AVG Wor... Read more

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