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2 months issue

Q: 2 months issue

June 14th was my notebook disabled by HP customer service representive. Since that date I m not able to use it. Support doesn t care. The only thing is they write me messages to calm down, that there is someone going to call me. In 2 days it is going to be 2 long months and nobody did help me. I m writting you regulary, but no effect. I did call you many times but effortless, just time wasting I spent more than 15 hours on the phone. I spent more than 6 hours calling to Microsoft guys, no solution so far. So 1/12 of the warranty of the NTB is over, but warranty is not used, because nobody from HP support cares.THIS IS BiG FAIL OF HP.Ivan




Ivan - dare to call me HP Support

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RELEVANCY SCORE 200
Preferred Solution: 2 months issue

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

RELEVANCY SCORE 49.2

so a few months ago my laptop randomly began running slow. Nothing was opening and i couldn't connect online. I restarted it and it stayed the same only my laptop wouldn't shut down. I figured it was some form of malware but nothing was picked up when i scanned it. I decided to reset my laptop to it's factory settings but the problem remained.

I was getting help from malwareremoval.com just to be sure there wasn't anything infected on my laptop, which there wasn't and i was referred to this site for help.
so here are my current symptoms

my laptop wont shut down or restart. It wont even go to he windows is shutting down screen, it stays on the desktop (works in safe mode though)

It would start up really slow until i stopped some programs from starting though startup inspector

and i cant update windows. when it automatically updates it gets stuck during the download. When i go to control panel update its get stuck and nothing happens. If i go to windows update the screen turns white and get stuck. I had a bit of success after i used dial-a-fix and managed to get into microsoft update but it jst stayed at the inspecting system part. I've even downloaded xp sp3 from a different site but still does not install.

so im not sure what else i could do so i hope anyone here can help

please and thanks

A:Issue I've had for a few months now

Hi .

System manufacturer and model?

How much RAM installed?

How much free space currently on Windows partition...how large is this partition?

As a start...I suggest running the chkdsk command.

Go to My Computer, right-click on C:, select Properties/Tools tab.

Click the Check Now button under Error Checking, select both options. click Start.

Answer Yes to dialog box which appears.

Reboot the system...the chkdsk command will execute. Upon completion, system will boot into XP.

Louis

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RELEVANCY SCORE 48.8

I have tried everything I know....and nothing has worked. I have followed the directions as best I could, and here are the logs that have been created. Please note: the GMER log didn't look like the screenshots in your instructions - I was unable to check any boxes besides Services, Registry, Files, C:\, and ADS.
 Attach.txt   11.04KB
  1 downloads

 ark.txt   2.45KB
  3 downloads

A:Malware issue for months - please help!

Hello and Welcome to Bleeping Computer!!My name is Gringo and I'll be glad to help you with your computer problems. I have put together somethings for you to keep in mind while I am helping you to make things go easier and faster for both of usPlease do not run any tools unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE:... Read more

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RELEVANCY SCORE 47.6

Hello,

Here are my specs to begin:

i7 3930k
ASUS Rampage IV Extreme - Bios 3010 post CAP Convertor
32 GB (XMP) 4x4 2 sets. - XMP Profile 1866 - 1.65V

HD 7970 ASUS DCU2T

Corsair Force GT 120GB
WD Cav Black Sata 6 1 TB

CM Cosmos 2 (Not sure about this but I'm suspecting the chassis as well with its layout)
1200w CM Silent Gold PSU

Win 7 64 Ultimate

Pre-posting this topic notes:

- Day 1 problem - 00 Debug Code - No Boot - No On-screen display (solved with reinstalling the parts)

- Day 1 problem - Random freezes

- Month and a half ago, PSU went kaput from what may be a surge

- To test damage, powered on the pc and all was running well.

- Removed PSU and sent for RMA

- Got a new set a few days back

- Rules out PSU issue

After installing and running with new PSU

- Update UEFI BIOS with Cap-Convertor

- Bios upgraded to 3010 RIVE non-custom

- Issue persists.

- Freezes are random still

- Freezes can be delayed by toying around with DIGI+ Power Control

- 00 Debug if restarted after freeze without removing power source

- Unplugging for 5 seconds results in regular boot procedure. AE > AA (select mode > boot)

- All parts are as is as it was in day 1 with the exception of PSU (RMA'ed)

Most Common Freezes

- Whilst Gaming

- When Chassis is Shaked (not always)

- When removing Wireless Adapter from front USB Panels (Chassis)

- When transfering Wireless Adapter USB Ports from 2.0 to 3.0 and vice ver... Read more

A:Unknown Issue (4 months long) Freezes

Welcome to SF.
You'll hate these ideas.
You may have damaged your board, CPU, RAM, SSD, and/or GPU with the power surge.

Shaking the case? Something, somewhere is shorting/grounding out. Some cases (rare) have been found to have faults that cause this issue and would be difficult to track down.

Your board may not be fully isolated from the chassis. Remove the board and painstakingly check all stand offs are in place and each mounting hole has been screwed down.

Check the mounting on the CPU cooler, over tightening can do odd thing on some boards.


To help us help you would you please add your systems specs? Here's how: System Info - See Your System Specs
Under System Manufacturer/Model Number add whether it is a desktop or laptop and whether self built.

Log in to Seven Forums and you will be able to transfer the info directly to the specs page in your profile from within the System Info app.
After doing this your specs will be available in each of your posts. Click on mine in the lower left to see how it should look.
Full instructions in the tutorial.

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RELEVANCY SCORE 47.6

I had my Y2P for four months, I bought the i7 8GB RAM 256GB SSD model from BestBuy. I don't play any games or do any heavy useage except streaming videos (if that counts) and one day in the middle of streaming a video from Amazon my computer just died with no warning. I tried booting it back up but the light that indicates the laptop is plugged in doesn't even register. I tried booting it while disconnected from any power source and through three different outlets around my house and I got nothing. I took it to BestBuy and the guy checked it and couldn't revive it so they sent it to their service center. I called and they told me they had to replace the motherboard. My question to anyone that is willing to help is whether there was anything I could of done that could of killed the motherboard or do I assume that it was just naturally faulty? Could the AC adapter and/or power supply have anything to do with why it died? The laptop was charging and running pretty hot (not burning hot, but hot) when it suddenly died.  Any thoughts would be great!

A:Yoga 2 Pro Motherboard Issue (DEAD in 4 months)

Mine died yesterday    Purchased in November.   At least now I know where to bring it.  My config is the same as yours.  Good luck.

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RELEVANCY SCORE 47.6

Does anyone here know who I can complain to about my Lenovo repair? I sent a Yoga X1 for repair of a non-responsive touch screen TWO MONTHS ago and they still haven't fixed it. They said it would take only 5 days. They claim to be waiting on parts to arrive but I'm starting to suspect they are trying to wait until my warranty expires next month. What recourse do I have at this point? Better Business Bureau? I loved the machine for about a year but this is absurd. It was my third Lenovo and it will probably be my last.

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RELEVANCY SCORE 47.6

Loooooong post, going to try and sum everything up to the best I can remember
A few months back I powered down my rig for a short time to test an adapter I had on one of my GPUs. It wasn't the adapter I thought it was, so I put it away and powered back on. Upon POST'ing, I was then greeted with the message "usb overload detected, the system will power down in 15 seconds". At first I thought it was my overclock, so I said no biggie and reset the CMOS.

Well, even after resetting the CMOS it did the same thing. I powered down and waited a few minutes, and tried powering up once more. This time when I booted up, unless I was going crazy, the socket that my power surge was plugged into across the room started making buzzing sounds. Out of fear, I powered my rig off. I thought I was going crazy because everything was fine, so I powered back up once more. This time however.... I was not so lucky. When I booted up, all the power on one side of my room went out, but the lights on the other side of the room (different socket) remained ON.

I was scared as hell and ran out of my room, haha! I had never seen anything like this before. I came back into my room a bit after and tried powering my rig on and other things that were attached to the power surge, but it was a no-go. I went and got a different extension cord out of the garage and replaced the one that was going from the wall socket to the power surge, and it ended up working. So something overloaded my previous ext... Read more

A:So I had a very weird issue a few months back, what do you guys think?

Both Blue Screens are related to your video card.

You might try clean installing the drivers for the card. (Completely remove the old drivers and install them again new).
Also be sure to re-seat the card in the slot. If there was a lot of dust then be sure to blow out the slot and be sure it is clean.

Have you replaced the surge protector strip? If not I would. You do not want to fry another board.

And what size cable is used for the extension cord? The info is sometimes printed on the cord. An AWG of 14 would work if the length is below 12 feet. But you should have an AWG12 if it is more.

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RELEVANCY SCORE 47.6

Im having a TDR issue specifically in the game iracing. The game will crash to a black screen within an hour. Outside of iracing the machine will prime95, memtest and 3dmark loop for 12hrs +. I have replaced PSU, Ram, Dual booted windows off either the SSD or HDD with the same issue. Formatted over 15 times, tried every single nvidia driver from 306 to 327, most off a fresh windows install.

I run the game in 3 monitor surround and the issue only seems to happen if SLI is enabled, testing each card singularly has no issues. Bios is most recent. Nothing overclocked. Temperatures are 63degreesC max on CPU, 76DegreesC max GPU.

A:BSOD Tdr issue, tried all drivers, ongoing for months

It is something more than a TDR.

Code:
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88004a140c0, fffff88005fa3498, fffff88005fa2cf0}

Probably caused by : nvlddmkm.sys ( nvlddmkm+1300c0 )

Followup: MachineOwner
---------
Stress test the Graphics Card using Furmark.
Video Card - Stress Test with Furmark

Check if the Power Supply Unit (PSU) supplying adequate power to the computer or not.
eXtreme Power Supply Calculator

Is the computer hot? Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy.

Edit: Its bad that there is no onboard graphics for P67 Extreme4. If you can arrange another GPU (from friends or family, just to test), you should test the situation with that one plugged it.

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RELEVANCY SCORE 46.8

Hi guys,I have a one-year old Lenovo Z510, I have already flashed the battery firmware 5 months ago.Now the laptop shutoff at 35% of batter with no warning or notice that the battery is almost empty. This problem was occurring before the first firmware flash and that flash solved it. So please is there any other firmware update because I cannot flash the current firmware (same version). 

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RELEVANCY SCORE 46.8

I update and save quite a few files each day, and I can see in File History that there are many saved versions for these files.
This would fill up my backup drive fairly quickly, and therefore, I need to reduce 'Keep saved versions' from the default of 'forever' to about 3 months.  But does this mean that all files older than 3 months will be deleted my File History backup?
 What happens to all my files that have only ever been saved once, but are older than 3 months?  Are these retained in File History or deleted?
The forums on File History do no make this very clear.

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RELEVANCY SCORE 46.4

Hello,
 
Okay first of all I would like to say I have been having on going issues for months to almost a year... I have tried everything I can think of... Including wiping harddrives to DoD standards with dban, gparted etc.... I have tried monitering my connections with wireshark...  I have tried several differet anti- (virus and malware) programs including paid version of kaspersky, malwarebytes, bitdefender, eset.....
 
This problem also has involved some black hat hackers compromising my system and bank account, credit card etc all being hit and continueing to do so... I have switched ISPs , changed hardware, thrown away devices including cell phones and laptops... It seems that they were also backdoored into several of my devices and were using several different methods to continue to spread and infect other devices.. These devices include android, iphone, ipod, ipad, netbook, laptop, smart tv and even my dvd player (java).. I have tried to ask for help and seek help for this and no one can figure it out or think this cant be real.
 
I have now thrown out all laptops, and all phones at the same time and started from scratch but having issues on a brand new laptop... I am not sure this is the same issue as before... However, I would like and really appreciate if someone could help me out and view my logs and make sure.. because I have been through hell and back with all these issues.. Loss of finances, time, and sleep... SO, I truly appreciate any and a... Read more

A:Malware, Spyware, And hackers...equals months and months of going insane!! help!

GMER 2.1.19357 - http://www.gmer.net
3rd party scan 2015-06-29 18:38:16
Windows 6.3.9600  x64 \Device\Harddisk0\DR0 -> \Device\00000036 HGST_HTS721075A9E630 rev.JB2OA3J0 698.64GB
Running: 11ybrc3o.exe; Driver: C:\Users\M4M8A\AppData\Local\Temp\kxldypow.sys
---- Modules - GMER 2.1 ----
Module   \SystemRoot\System32\drivers\iaStorA.sys (Intel Rapid Storage Technology driver - x64/Intel Corporation SIGNED)(2014-09-02 06:28:41)                                                fffff800f9c65000-fffff800f9f1b000 (2842624 bytes)
Module   \SystemRoot\system32\DRIVERS\edevmon.sys (Devmon monitor/ESET SIGNED)(2015-01-30 23:13:30)                                                                                          fffff800fa393000-fffff800fa3d2000 (258048 bytes)
Module   \SystemRoo... Read more

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RELEVANCY SCORE 32.4

Logfile of HijackThis v1.99.1
Scan saved at 2:37:34 AM, on 9/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\PROGRA~1\McAfee\SPAMKI~1\MSKAgent.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Google\Google Talk\googletalk.exe
C:\Program Files\Intuit\QuickBooks Pro\Components\QBAgent\qbdagent2002.exe
C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files\OpenOffice.org1.1.3\program\soffice.exe
c:\progra~1\mcafee.com\vso\mcvsftsn.exe
C:\Program Files\ewido\security suite\ewidoctrl.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDO... Read more

A:first HJT log in a few months

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RELEVANCY SCORE 32.4

Site looks great... But, when you put in OT at work and have a new born at home it's hard to visit your favorite forum.... I had a quicky for the group to help solve - a 3 parter.

1st part - create a user form to display xml data - what is the vba code to display an xml node in a user form text box.

2nd part - create a macro that when run captures the hilighted words in the current PPT slide then displays it in the VBA userform textbox.

3rd part - on the same userform create a button and code that when clicked will add the text from the "selected text" field then add it to the XML doc.

thanks in advance for the input,
Red
 

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RELEVANCY SCORE 32.4

This computer got a virus several months ago. It redirects the browser and doesn't allow me to do a lot of things, so I got frustrated back then and stuck it in the closet. I fired it up this morning, deleted a bunch of programs, and decided to give it another try. Here's the DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Marc at 16:40:26 on 2012-06-18
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3006.1956 [GMT -7:00]
.
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\1774633010:3443472790.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe ... Read more

A:down for months

I know, being patient is one of the rules, so I apologize in advance. Maybe the title I chose, "down for months" gives the impression that I'm not too interested in resolving this issue - I don't know. I am very interested in getting help with this. I realize this is free voluntary help, and I appreciate that. I noticed that I've had 28 or 29 views, but no one has replied. I'm honestly not trying to seem impatient. Just curious that's all. I have no idea what's wrong with this computer, or how to read that DDS log. My concern is that, since there have been 29 views, I'm assuming those who do know how to read that log have looked at it and decided not to get involved, for whatever reason. If someone who reads the log and doesn't want to help could just leave me a reply saying, "You're screwed - your computer is now an anchor" that would be very much appreciated also.

Thanks again and sorry if I seem impatient. I'm not . . . much

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RELEVANCY SCORE 32

Hello everyone

I have had issues with bsods with this machine, since I build this pc. I had it over a half year and found out i had currupted files. I got windows 8 from a shop and installed it. I still have problems with bsod and its driving me crazy now....Hope someone can help me with Analysing these dumps.

btw im from Denmark, so few files may be in danish.

A:BSOD for months...

Your dmp files indicated either you have a bad Video Driver or you have a bad memory stick.

Update your video driver from the manufacturerDownload Memtest86+ - Advanced Memory Diagnostic Tool, burn it to a cd/USB stick and run memtest for at least 6-8 hours

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RELEVANCY SCORE 32

Two months ago, I got many BSOD's, and with the help of this forum, the problems were resolved.
Since then, I have not encountered any problems.
Until today. Got a BSOD with a message Bad_Pool_Header
I have not installed any drivers or any software lately. So I do not have a hint what could cause the BSOD.

Here is the result of SF Tools:

Thanks for the support.

A:First BSOD since 2 months

We've seen a number of BSOD issues with SSD's. Here's the information that I've compiled so far:





There's not a whole bunch available to test SSD's. The "easiest" test is to remove the SSD, install a platter-based hard drive, install Windows and test for stability that way.

Here's some suggestions:
- Update the SSD's firmware to the latest available version (VERY IMPORTANT!!!)
- Update the motherboard controllers drivers to the latest available version from the controller manufacturer (NOT the mobo manufacturer unless you can't find any on the controller manufacturer's website). Be sure to update ALL controllers on the motherboard! I STRONGLY suggest not using controller drivers older than mid-2012 with SSD's.
- Slow the memory (RAM) down to the next slower speed (I've only seen one person who claimed that this worked for them).
- Use any manufacturer's utilities that you may have. If you don't have any, then try this free one (I haven't used it myself): Crystal Dew World
....NOTE: Recently (Nov 2011) we had BSOD issues with the Marvell 91xx controller and an SSD. You may have to switch controllers also.
- Replace the SSD with a platter based hard drive and see if that stops the BSOD's. If it does, then it's likely that there's a problem with the SSD OR an incompatibility with your system.
06 Dec 2011 - This post tends to confirm issues with certain SSD chipsets and certain controllers - [SOLVED] cant find the cause of BSOD F4 - Tech... Read more

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RELEVANCY SCORE 32

Hi,
Since 5 months, I got a BSOD when I'm doing some basics things: Looking at Facebook, playing games (even flash games) I've decided after that to make a DualBoot to Windows 8, previously I had Windows 7, There was no BSOD for 3 days, and it began...

What did I make:
Memtest86+ = No errors, runned 4 passes
Tried to use one stick of ram = Worked for almost 1 day.
Swap the sticks of ram in the slots = Worked for 1 month (wtf happened there)
Ran driver verifier = got a blue screen with rdyboost.sys as the error.
Install all the drivers and make updates (Bios, chipset)
I've BSOD while writing this, the error flagged was rdyboost.sys, I think it's the error, but don't know how to delete or deactivate this thing..
Thanks in advice.

Forgot to add : I have this PC since 2 years.

A:Many BSOD since 5 months

I don't have time to look through all of those mini-dumps but the latest ones I have looked at don't seem to be pointing to anything in particular. This might indicate a hardware problem or a buggy/out-of-date driver.

You have some old drivers you should consider updating to Windows 8 64bit versions or un-installing/removing if un-needed:

AtiPcie.sys - ATI PCIE Driver for ATI PCIE chipset or ATI PCI Express (3GIO) Filter Found in my ATI video drivers (I have an Intel chipset) (2009): Driver Reference Table
AsIO.sys - Asus PCProbe Utility: Driver Reference Table (please un-install this and anything related to ASUS Utilities Suite, known BSOD creator)
ASACPI.sys - Asus ATK0110 ACPI Utility. Also a part of many Asus utilities: Driver Reference Table (please un-install this, known BSOD creator)
LGBusEnum.sys - Logitech Keyboard: Driver Reference Table
netr73.sys - D-Link AirPlus G DWL-G122 Wireless USB Adapter(rev.C) ** DISCONTINUED **: Driver Reference Table

Please update your AMD chipset drivers:

AMD Chipset Drivers

Remove the drivers related to BSODs above using control panel/un-install.

Update your Logitech Keyboard driver: Keyboards

Not sure about the D-Link Airplus Wireless USB Adapter, there doesn't seem to be a Windows 8 64bit driver for it. It's quite an old piece of gear so I recommend not using it in Windows 8. I recommend un-installing the driver via control panel if possible or disabling it by going into: c:\windows\system32\drivers and renaming the driver to ... Read more

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RELEVANCY SCORE 32

Hey guys, about 2 months ago my 30" dell lcd went, video card and mobo ( replaced it all except the 30" dell which im still trying to fix) today my 20" dell went, is this is just a coincident or could there be something else im not considering, possibly a faulty APC battery backup, or maybe something in my computer that's causing this.

thanks.

A:2 DEAD LCD in 2 months!?!?!?!

This would be the time I'd start accusing poltergeists. I know they live in my home office and do all kinds of mischief at night while I'm asleep. They've only killed one Samsung LCD monitor here.

In the real world, it's likely a terrible coincidence. It's slightly possible that your APC unit allowed a nasty power glitch to pass in to these guys and kill them. That would be harder than winning the lottery. It's most likely you ended up with the statistical anomaly of two bad LCD monitors, along with that video card and motherboard.

Do you have a lot of power outages and glitches? Do you live in lightning alley or some area with lots of thunderstorms? I still remember the night when there was a thunderstorm here and I saw bolts of electricity flashing along the chain holding the ceiling fan in our bedroom. I fully expected to go downstairs and find our computers in a smoldering pile on the floor. Nothing - fully protected by APC UPS units! Then there was the time at work when a guy hit a power pole with his car down the street and caused a 27,000 volt line to fall on the 600 volt line feeding the building where I work. There were two washing machine sized APC UPS units in the lab - they both were fried and took some PCs with them.

I know this may not help much, but you may have enjoyed reading it.

Bye.

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RELEVANCY SCORE 32

Attachment 209974Attachment 209974Attachment 209974Hi, I have had 4 different BSODs in the last two months:
1st BAD_POOL_HEADER - occurred hours after installation of Wireless card
2nd REFERENCE_BY_POINTER
3rd IRQL_NOT_LESS_OR_EQUAL - occurred hours after Windows update
4th NTFS_FILE_SYSTEM

OS Windows 7 Professional x64 SP1 fully updated
CPU DualCore Intel Core 2 Duo E8500, 3166 MHz (9.5 x 333)
Motherboard Asus P5K
Memory 8 GB
Graphics Card GeForce 8500 GT
have 3 HD, OS is on SAMSUNG SSD 830

edit: uninstalled TP-Link TL-WN951N wireless card

Attached BSOD Dump & System File Collection & System Health Report as requested.

thanks for your help!

A:4 different BSODs in two months

Problem Devices:
Code:
Unknown Device USB\VID_0000&PID_0000\5&BE1018E&0&1 43
First thing to do is determine which device the above is pointing to. Do you have your chipset drivers installed?


Security Software: ??? I recommend either of these two setups:Microsoft Security Essentials - Free Antivirus for Windows

Good and Free system security combination.
Download and install the security setup of your choice, update the software, and then run a full scan of your system for viruses and malware. If you only install MSE, I would also suggest installing and updating Malwarebytes : Free anti-malware, anti-virus and spyware removal download, but do not start the free trial/full version of Malwarebytes. Run a full scan with Malwarebytes after updating it. Post back the results.


Which ASUS P5K motherboard do you have installed? Please fill in your system specs more accurately by using System Info - See Your System Specs as a guide. Fill the specs in on your profile, not in a post in this thread.

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RELEVANCY SCORE 32

Every few months one of PCs at my home is really unstable. That PC is a 'spare' machine, so that wasn't a big problem. But it's really irritable because I have to set off power supply for a couple of minutes and hope it'll work stable again for next few months or so.

Could somebody check my 2 newest minidumps and analyze it? Yesterday I installed the drivers for gpu. Sadly, today saw BSOD again.

OS: Windows 8, but earlier on Windows 7 also was the same problem.
Problem: various BSOD every few months.

My machine:
- mobo: Asus P5Q Deluxe (bios version: 2301);
- CPU: E8500 (never overlocked);
- GPU: ATI Radeon HD 4650 (sapphire version with heatpipes, GPU temperature from gpu-z: ~37-38C, I don't play any games);
- RAM: 2x2GB, corsair dominator PC2-8500 (tested also with some Kingston 2x2GB sticks);
- power supply: 550W (bequiet darkpower pro);
- antivirus: Avast;

The first signs of instability: firefox crashes, then later (sometimes) Visual Studio crashes.
This time the crashes started when PC was running more than a day doing some calculations. As always, Firefox crashed first.

BSODs on Windows 8:
DPC_WATCHDOG_VIOLATION
PAGE_FAULT_IN_NONPAGED_AREA
and one more BSOD, but I didn't write it down.

Earlier on Windows 7:
error codes:
1A - memory_management
3B - system_service_exception
D2,
24,
1 - apc_index_mismatch

Errors 0x1 & 0x3b often showed when Visual Studio was running.

Each time I see a BSOD on Win8 the text with it is all blurry and hard to read. Is it norma... Read more

A:OS crashes every few months

Run memtest86 AND memtest from hcidesign.com for extended periods. Use driver verifier on the non-microsoft drivers without the low resource simulation.

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RELEVANCY SCORE 32

Hi tech guys, I am a non-tech chick with a big problem. I apolgize up front for the long message...anyway, I came across your site after one day turning on my PC and discovering it was hacked, nothing but porn site after porn site would come up. I searched for boredlife, which seemed to be a common thread in my newly reconfigured PC, and discovered the Christmas Eve post discussing spybot and adaware.
A bit of background...I have a cable connection to the web and never turn off my PC. For the longest time, I had it logged in as a controlled user, but it quit working and went in as admin to test a few things and then got hacked. (Ok, I admit, I never re-logged in as the controlled user). Then the porn started, so just to keep my daughter from the porn, I turned on the content filter. Annoying but successful....I was running zonealarm so I was a bit more confident than I should have been...but...it appears that whatever hacked me has the ability to reset zonealarm. Per your recommendations, I downloaded spybot and adaware and ran them, found lots of 'bad stuff' and for a day things looked better. But as soon as I rebooted, you guessed it, I'm back to some nasty porn sites as my home page. And now, I can't even go into Tools\Options in IE, because I get a message saying that the rights for this user are restricted (And I am in as administrator!). I tried logging in as the controlled user on my PC, but it is prompting me to change the password, saying it'... Read more

A:4th hack in 10 months

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RELEVANCY SCORE 32

The beginning of this year my laptop caught a virus. Trojan! and the moment i got rid of it all of my administrator privileges kinda stopped working. and this seems to apply to all files with exe. I have to always run as admin. but before i didnt have to right click and run as admin. if this makes sense. Ive followed the tutorial that "BRINK" has posted up. Id rather have my laptop back in its original state then going through all my programs and selecting all to run as Admin. My main account is Administrator. I have tried and googled as much information i can but nothing could HELP! ANYONE with a good and real Solution please HELP me out..

Thank You

A:ive been having the same problem for Months! Please HELP! S.o.S

Unless you at least tell us who made your laptop, it's very difficult to help you.

Use this link to find out your system specs, and then use the link in paragrah 5 to post them up so we know what we're dealing with.

System Info - See Your System Specs

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RELEVANCY SCORE 32

For around the past three months I have been getting the bsod. I have changed hds and reformatted twice to load the os but still get this bsod. Whats strange is that the puter may work fine for days and then crash or then start to crash over and over (reformat). I am getting tired of reinstalling the os so is ther anyone here who can read these minidumps and maybe tell me what to look at first, thanks.

A:BSOD 3 months

For some reason I cant read the minidump files. What errors are you
getting when it bluescreens? When you format are you using the
xp format utility?, if so bad idea, xp does a very poor job at that. If
you had os problems before the format, you will more than likely
have the same problems after the format.

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RELEVANCY SCORE 32

I built my computer about 2 years ago. Here is the hardware:
Gigabyte GA-EG45M-DS2H motherboard
Intel E8500
Corsair 8GB (4x2GB) DDR2 800MHz/PC2-6400 XMS2 DHX Memory Non-ECC Unbuffered CL4(4-4-4-12)
3x Samsung SpinPoint 1TB hard drives
Running Windows 7 in 64-bit

Every three or 4 months, the computer "dies". At start up i get blue screen saying:

A problem has been detected and windows has been shut down to prevent damage to your computer.
A process or thread crucial to system operation has been unexpectedly exited or
(some other stuff about did i just install new hardware etc)
Technical information:
STOP: 0x000000F4 (0x0000000000000003, 0xFFFFFA8007699730, 0XFFFFFA8007699A10,00
XXFFFFF80002D9FF40)

Collecting data for crash dump...
Initializing disk for crash dump...
Beginning dump of physical memory.
Dumping physical memory to disk:

Over the last couple of years this has happened 4 times. What I did in the past was to re-install the operating system on a new, blank hard drive, and then copy over all the info from the previous hard drive. That has worked fine, which makes me believe this is not a problem with Windows, but possibly a problem with the motherboard.
What i also find strange is that after installing the OS again, things are fine for about 3 of 4 months, then ... BSOD!

Are you able to tell me more about the error message, the reason for this problem, and how to solve it?

Many thanks in advance for any assistance you can offer.

Alex

A:Same problem every 3 months.

Can you please provide a JCGriff report as mentioned here? Thanks. That'll give us enough to feed on.

While waiting for us to analyze, you may also want to do some hardware tests in the meantime. Here's some options:

CPU: Prime95 (Torture Test; Large FFTs; 9+ hours)
RAM: Memtest86+ Run overnight (or at least 7 passes)
HD: Seatools (Short & Long Self Tests)
GPU: MemtestG80/CL

To add, you can turn on Driver Verifier. Any crashes produced while it is on have a much better chance pointing us at an offending driver (if it's caused by a driver).

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RELEVANCY SCORE 32

Got the blue screen while only reading a message board. Had problems with user acct so I made new one. Did a few scans on my own. Security message about setting for IE. Now got a message about illegal operation for something that was sceduled for deletion in system 86 when I tried to use IE or chrome. i switched users to use IE.

A:Unbelievable! Third one hit in 2 months.

You may close this topic already received help.

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RELEVANCY SCORE 32

I'll start with my current specs.

OS: Windows 7 Home Premium
CPU: Intel Core i5-4690K 3.5GHz Quad-Core Processor

GPU: NVIDIA GeForce GTX 560 Ti (1GB)

SSD: Samsung 840 EVO 250GB 2.5 inch Basic SATA

Motherboard: Asus 787 A Socket 1150

RAM: 2 x 4GB Corsair CMZ8GX3M2A1600C9 Vengeance

PSU:Corsair Builder Series CXM 600W Modular 80 PLUS Bronze Certified ATX/EPS PSU

I've made multiple threads on Reddit, Tomshardware and 4chan and no one has been able to solve my issue.
In January 2015 I decided to upgrade my CPU and Motherboard so I took my PC to a local shop and had them do the upgrade. As I was moving from an AMD CPU to an Intel one they re-installed my OS as well and made sure all the drivers were up-to date. I took the PC home and started using it by day and leaving it on by night to torrent. Every morning I'd find that the PC had restarted over-night as it had crashed. After a week or so it would hang and then crash every day with error code 0x000000F4.

I took it back to the shop and left it with them for a week, they were never able to make it crash. I took it back home and it crashed straight away. I asked them to replace the motherboard and CPU and test it so they kept it for another 3 weeks. I took it home again and it crashed straight away.

At this moment all I had plugged in was a keyboard, mouse, screen and Ethernet cable. I took out the Ethernet cable, switched the mouse and keyboard and it still crashed. I plugged the PC into my TV instead and i... Read more

A:PC has been crashing for 3 months

After you replaced the bad ram, did you re-install Windows ? The bad ram would have caused Windows to not install correctly prior.
 

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RELEVANCY SCORE 32

Logfile of HijackThis v1.99.0Scan saved at 3:12:28 PM, on 2/1/2005Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton AntiVirus\navapsvc.exeC:\Program Files\Norton AntiVirus\IWP\NPFMntor.exeC:\WINDOWS\system32\nvsvc32.exeC:\Program Files\Analog Devices\SoundMAX\SMAgent.exeC:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Apoint2K\Apoint.exeC:\WINDOWS\AGRSMMSG.exeC:\Program Files\Java\j2re1.4.2_05\bin\jusched.exeC:\Program Files\iTunes\iTunesHelper.exeC:\Program Files\Apoint2K\Apntex.exeC:\Program Files\HPQ\Quick Launch Buttons\EabServr.exeC:\Program Files\HP\Digital Imagi... Read more

A:Please Help...2 months old and already problems

Can some1 PLEAE help...I have had lots of help from you in the past and I would greatly appreciate it...when istart up m internet explorere it just ompletely freezes the comp

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RELEVANCY SCORE 32

W32/Rootkit.BAK
I have recieved this virus W32/Rootkit.bac, and its stopping any updates and other applications! I can't seem to find out how to remove it or where it is, my virus scan says it will be deleted after I reboot but it returns as soon as i try viewing anything on the web, i thought by uninstalling and then re-installing Internet Explorer would help but it hasn't, does anyone know what to do? I BEG FOR YOUR HELP!!

I have it for months now and i really need it sorting, i almost reformatted my PC.. but i dont have any external storage to back everything up!

Please helpp!!

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 16:08:55, on 17/07/2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal
Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\hp\support\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Windows\RtHDVCpl.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Windows\system32\schtasks.exe
C:\Windows\system32\jusched.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\e... Read more

A:W32/Rootkit.BAK - I've been ignored for FOUR MONTHS! Please help :(

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RELEVANCY SCORE 32

As the subject line implies, I've now had 2 HD crashes in 4 months. I'm running a Lenovo PC with SATA drives. Here's the thing...both times it was my secondary drive. The original drive is fine...so far.

The first time this happened, I had 3 drives hooked up. My C drive, a 2nd drive connected to the SATA connection on the MB, and then I had an external drive enclosure (USB). First, the drive in that enclosure stopped. The bios could find no sign of it, even when I connected it directly to the MB. It will spin for a few seconds and then stop.

The second time this happened (today), the drive was my 1T Seagate that is relatively new. I had earlier performed a Photoshop batch script that adjusted about 700 photos on that drive. All went well. And hour later, I got a BSOD. I allowed Windows to perform the startup thing (I forget exactly what it said) and it couldn't because it could not access the drive. Every time I would try to start the PC, it would go BSOD. Until I disconnected that 2nd drive. Then the PC started right up...no problems. Tried connecting the 2nd drive again and it can't see it. The drive spins up but can't be found.

So my question is, could the onboard controller, or something else (power supply?) be causing this or is it simply a coincidence that I've lost 2 drives in 4 months. I don't think I've lost 2 drives in the previous 10 years

Ideas? Thanks in advance....
 

A:two HD crashes in 4 months?

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RELEVANCY SCORE 32

hi i get bsod since a while and mostly while watching videos etc. the dump is attached. i have a dv7 2037ez hp laptop. mobility 4650, amd zm-84 2.3 ghz 4 gb ram. as we know the fan is very loud since ever and the heat problem of a common hp issue exists here too. i had some error cods on bluescreen lie 00...x124 and other i think. sometimes it says hardware error. pls help

A:Bsod once a day since months.

Welcome

Go through this thread: Stop 0x124 - what it means and what to try step by step.

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RELEVANCY SCORE 32

Hi guys.. well first of all thanks for reading my problem ...
Since about May I have been having problems with my Pc but had been finding ways for it to work somehow but today the same problem that has been going on for 3 months started again... I have a Pentium 4 Pc 1.6GHz 394mb Ram and have Windows Xp Pro installed...

The problem is that many times my computer crashes and runs into a blue screen that states that the file "sys32k.sys" has caused an error and the computer has been shut down... another blue screen that appears states that there is a "memory_management" problem and that the computer was shut down and a third blue scrren that appears says that there was a fatal error and that windows could not be started...

this last blue screen appears only whe starting up windows... and the first 2 while I am usually working or simply while on the desktop...

this is making me NUTS... literally...
I have the theory that my Hard Drive is the one with the problem because I have formatted the drive completely about 10 times and made a clean windows Xp again and the same problem appears or that my windows xp is faulty and doesn't install the file -->"sys32k.sys" correctly... I even changed the motherboard and tested it without the VideoCard I recently bought (which I taught was the original problem) but the same occurs.. I also tried using the recovery console that comes in the Windows XP instalation disc and repairing the current instala... Read more

A:3 months of terror with my PC Please help....

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RELEVANCY SCORE 32

To this point, I've replaced the video card and hard drive once, and the RAM twice. So physically it's not any of those.

But I'm still getting crashes when I try to play games, and I can't figure it out. Very frustrating. When I get a crash, it will also crash on startup some of the time.

I would really appreciate some help to get this fixed after months and months of problems!

Windows 7 64 bit (I reinstalled Windows once since installation, but it's off the same installation CD)
OEM version of Windows
Computer is a little over one year old
Reinstalled Windows once, a few months ago I believe

AMD Phenom II x2 (3.1 ghz)
ATI Radeon HD 5670 w/ 2 gigs RAM
Power supply: Azza Xtremegear 600 watt
ASUS M4A78LT-ME LE motherboard

A:BSOD, months later

Please enable driver verifier - http://www.techsupportforum.com/foru...ed-473665.html

You may have a possible virus/rootkit infection. Please read the instructions outlined here on how to scan and remove a rootkit

Please also run a malware scan using a program such as Malwarebytes.

Run a hard drive scan using Seatools


Code:
\SystemRoot\SysWow64\Drivers\tcpipBM.SYS has been blocked from loading due to incompatibility with this system. Please contact your software vendor for a compatible version of the driver.
This belongs to Bytemobile Kernel Network Provider for Bytemobile Optimization Client. Is this some sort of software installed on your system. Try browsing to c:\windows\system32\drivers and changing the extension from .sys to .bak. This will prevent it from loading and should eliminate that error.


Code:
Rt64win7.sys Fri May 22 10:52:30 2009 (4A16BC2E)
Update your Realtek network driver - here


Code:
athrx.sys Mon Sep 21 22:47:11 2009 (4AB83AAF)
Update your Atheros WiFi driver - here. Scroll down a little bit and you will see Click for Download. Click it and the download should start.


Code:
Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Mike\Downloads\Zipped Files\Windows_NT6_BSOD_jcgriff2\032911-30794-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*C:\Symbols*... Read more

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RELEVANCY SCORE 32

DDS (Ver_2012-11-07.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16447 BrowserJavaVersion: 10.5.1
Run by Nathan at 21:39:59 on 2012-11-13
.
============== Running Processes ===============
.
.
============== Pseudo HJT Report ===============
.
uURLSearchHooks: {472734EA-242A-422b-ADF8-83D1E48CC825} - <orphaned>
uURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
mURLSearchHooks: Vuze Remote Toolbar: {ba14329e-9550-4989-b3f2-9732e92d17cc} - C:\Program Files (x86)\Vuze_Remote\prxtbVuze.dll
uWindows: Load = C:\Users\Nathan\LOCALS~1\Temp\msdwqrf.com
mWinlogon: Userinit = userinit.exe,
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: AskBar BHO: {201f27d4-3704-41d6-89c1-aa35e39143ed} - C:\Program Files (x86)\AskBarDis\bar\bin\askBar.dll
BHO: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Oracle\JavaFX 2.1 Runtime\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Wi... Read more

A:I've been trying to get rid of these annoying pop ups for months

Hello and welcome to TSF.

I am currently reviewing your post. I will be back with a fix for your problem as soon as possible.

Please subscribe to this thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant Notification then click Subscribe.
----------

**WARNING**Unfortunately one or more of the infections I have identified are Backdoor Trojans, IRCBots or other Malware capable of stealing very important information. You need to stop using all Internet Banking sites, change passwords to all sites with sensitive information from a clean computer and phone your bank to inform them that you may be a victim of identify theft. More often than not, we advise users that a full reinstallation of their Operating System is the only way to ensure that their computer will ever be 100% clean again.

Unfortunately I have found what is known as the ZeroAccess rootkit on your system. It is an especially nasty infection that can take quite some time to clean as well as may have damaged your system files itself. As a warning, during the cleaning (if you choose to do so) you may lose internet access with this computer and in the end we may need to reinstall the operating system anyway depending on the extent of the infection.

If you would like to continue with the cleaning, please continue with the following instructions and I will be more than happy to help. ... Read more

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RELEVANCY SCORE 32

For a while I had no trace of BSOD (since 30 July). After a while (few months) it occurs again, today for four times I get BSOD. I made a rar file of the minidump files. I think maybe the problem is the video card, but I don't know for sure, please help somebody, blueelvis, I hope you can help me again. Thanks all for now.

A:BSOD again after a few months...

Yes, the video card drivers are the issue here. Please follow these instructions: atikmdag.sys error BSOD on startup [Solved] - Graphics Cards - Graphics & Displays

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RELEVANCY SCORE 32

I have had bsods for months and finally changed hds and did full new install. After 6 weeks they started again. Attached is a minidump file if someone could pls give me some guidance I would appreciate it.
 

A:BSODs for Months

problem

I attempted to look at the minidumps you posted. However, when I try to extract them it says no files to extract. Please post the minidumps on a reply not in zipped folders and we will be more than happy to look them over for you.
 

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RELEVANCY SCORE 32

I don't remember what I was doing with the computer (if anything) when it BSOD-ed last month, but this month I was capturing video from a PVR. Something not very stressful at all and something that's been done hundreds of times before. Attached are the dumps and, being a novice, I have no idea what they mean. Thanks in advance for any help!

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RELEVANCY SCORE 32

Hello there.I brought my HP laptop from PC World in Feb, I'm still paying for it through finance. The only stock they had was their display model so I brought that one.The laptop won't turn on anymore. When I plug the power in it flashes white next to the charging hole and that's it. I've tried removing the battery for 60 seconds and re-trying but it doesn't work.Please can somebody help.Thanks

A:Won't turn on - only had for 4 months.

It does still have full HP warranty so if worse comes to worse. You have tried the hard reset which is the easiest thing to try. The only other thing that might be easy to do is check the AC adapter to see if it is putting out power. Take it to any electronics store and they can test it with a voltage meter. If the AC adapter is good I am afraid you have had a catastrophic hardware failure (dead motherboard) which will require warranty replacement.  

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RELEVANCY SCORE 32

Whenever I open Explorer, my homepage is hijacked. I've tried Norton and CW schreder, but still remaines hijacked. Because of that, my computer runs slow.
Can somebody please help me and this is my latest Hijackthis logfile

Logfile of HijackThis v1.97.7
Scan saved at 14:15:37, on 30-8-2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\WINDOWS\System32\pctspk.exe
C:\WINDOWS\Hcontrol.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ATKOSD.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\3D Browser Mouse\Bmouse.exe
C:\Program Files\Asus\Asus ChkMail\ChkMail.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\MSAC-FD1\MSSTAT.EXE
C:\Program Files\Linksys\Wireless-G Notebook Adapter\WPC54CFG.exe
C:\Program Files\MICROSTAR\Bluetooth Software\BTTray.exe
C:\PROGRA~1\MI43DA~1\BLUETO~1\BTSTAC~1.EXE
E:\... Read more

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RELEVANCY SCORE 32

I have had 107 BSOD's the last two months, and when I sent the computer into the shop to get fixed up, the only diagnoses the geniuses had was that there was nothing wrong with the computer. This Gateway SX2850-33 was bought in mid-December and has been crashing since April 12th.

I have looked at BlueScreenView and done debuggers (dumpchk/WinDbg). Here is the output from the debuggers


Code:

Microsoft (R) Windows Debugger Version 6.12.0002.633 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\Windows\Minidump\030211-23322-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16695.amd64fre.win7_gdr.101026-1503
Machine Name:
Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50
Debug session time: Wed Mar 2 11:41:49.869 2011 (UTC - 5:00)
System Uptime: 0 days 0:00:51.024
Loading Kernel Symbols
...............................................................
................................................................
...............................
Loading User Symbols
Loading unloaded module list
....
*******************************************************************************
* ... Read more

A:100+ BSOD's last 2 months

reopen your debugger, load the minidump as normal
then use the command

lm t n

the paste a code of the driver dump info.

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RELEVANCY SCORE 32

MOD EDIT: Computer Two ~ OBOK..... I AM on another computer that is infected with the same virus even more so. Here is the HijackThis log for this computer, as well.Logfile of Trend Micro HijackThis v2.0.2Scan saved at 7:53:22 PM, on 3/22/2008Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\System32\alg.exeC:\PROGRA~1\McAfee\MSC\mcmscsvc.exec:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exec:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exeC:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exeC:\Program Files\McAfee\MPF\MPFSrv.exeC:\Program Files\McAfee\MSK\MskSrver.exeC:\Program Files\SiteAdvisor\6253\SAService.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\Explorer.EXEC:\PROGRA~1\McAfee.com\Agent\mcagent.exeC:\Program Files\Common Files\Ulead Systems\AutoDetector\monitor.exeC:\Program Files\Java\jre1.6.0_02\bin\jusched.exeC:\Program Files\SiteAdvisor\6253\SiteAdv.exeC:&#... Read more

A:Infected For 4 Months

Hello johnmcmullan7,

Welcome back to Bleeping Computer

Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.

Thanks,
tea

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RELEVANCY SCORE 32

My sons sister in-law took her laptop back to the store she bought it from for repair. They said the HDD was bad. The first replacement drive they installed didn't work. They tried another and it worked.....for a while. She has brought it to me out of frustration and it looks like the drive is bad!

It is an Acer laptop. The first time I looked at it the BIOS did not have an HDD listed. I tried Alt-F10 at boot and then the BIOS started to see the drive. When Windows tries to start it says the C: drive needs to be checked and it begins CHKDSK. It fails with "An unspecified error occurred (............ dee).

Could this be a motherboard failure rather than the HDD? 3 drives failing in the space of a few months seems suspicious to me.

Thanks
 

A:3 drives in 3 months?!

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RELEVANCY SCORE 32

First off, thanks for being there
Iv'e been suffering from bsod since shortly after build, done lots of re instals, different discs,every,test Ican find no change memtest (ok) memtest 86 older version (ok).
When I run Mem86_4 ALL of the sticks fail at test 7 (block movement ?) in every
configuration, 4,2x2, single, tried them all.
She does run in safemode with networking,but bsod on normal start.
I'm using my laptop for this.
I think I really need help here

A:BSODs for months! Help please?

  
Quote: Originally Posted by nongeek


First off, thanks for being there
Iv'e been suffering from bsod since shortly after build, done lots of re instals, different discs,every,test Ican find no change memtest (ok) memtest 86 older version (ok).
When I run Mem86_4 ALL of the sticks fail at test 7 (block movement ?) in every
configuration, 4,2x2, single, tried them all.
She does run in safemode with networking,but bsod on normal start.
I'm using my laptop for this.
I think I really need help here


Seems you've got back sticks of RAM, just buy new RAM and it'll be fine
Test each stick separately to identify the defective one(s)

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RELEVANCY SCORE 32

Windows 7 is...
- x64
- the original installed OS on the system? YES
- the full retail version

- What is the age of system (hardware)? 1.5 years
- What is the age of OS installation (have you re-installed the OS?) 1.5 years

BSOD has been happening over the last 4 months. I've tried everything I know of and can't seem to figure it out.

A:BSOD, About 4 months going now.

ASACPI.sys the 2005 version is a huge cause of BSOD's






Quote:
Please visit this link: ASUSTeK Computer Inc.-Support- download_item_mkt
Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit " (it's about the 8th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.sys file is date stamped from 2009 or 2010 (NOT 2005)



Code:
ASACPI.sys fffff880`03de6000 fffff880`03dee000 0x00008000 0x42476c4c 28/03/2005 06:30:36
Update UltraMon, it uses an outdated driver http://www.realtimesoft.com/ultramon/

Code:
UltraMonUtility.sys fffff880`05d96000 fffff880`05d9f000 0x00009000 0x491cd006 14/11/2008 05:10:30
Test your RAM, dumps blame memory corruption
RAM - Test with Memtest86+

Code:
BugCheck A, {fffffa7fffffffd8, 2, 1, fffff80002af43a4}

Probably caused by : memory_corruption ( nt!MiUnlinkFreeOrZeroedPage+1ca )

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RELEVANCY SCORE 32

Hi, I'm coming here because everytime I format my computer into Windows 7, it'll show up a BSOD of uncorrectable hardware error while playing games, but in this case, it's Grand Theft Auto - San Andreas.

Any ideas?

I tried replacing the hard drive, RAM, and updating my graphics card.

A:BSOD for over a few months

  
Quote: Originally Posted by Tony1990


Hi, I'm coming here because everytime I format my computer into Windows 7, it'll show up a BSOD of uncorrectable hardware error while playing games, but in this case, it's Grand Theft Auto - San Andreas.

Any ideas?

I tried replacing the hard drive, RAM, and updating my graphics card.



Hello Tony & welcome,
If you are getting BSOD's & want them analyzed please follow the directions below -

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.

To ensure minidumps are enabled:
** Until a .dmp file is generated, the Minidump folder may not exist.**

*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.

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RELEVANCY SCORE 32

Hey,
I havent been posting in these forums for 4 months now, a lot of things have changed in the CPU world I'm sure. I've actually been waaaaaay to busy with schoolwork and other activities to actually check out this site. The layout is much different than before, I'll get used to it. But anyway, the reason I am posting here is that I want to know what new has happened in the past 4 months... I'm sure a lot has changed (wat the heck is windows XPsp2???), I just thought instead of going to all the manufacturers websites to see whats new, I thought I'd ask you guys. So, what is new?
-X_Gamer7
 

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