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Blue Screen of death, but no virus errors on Scan

Q: Blue Screen of death, but no virus errors on Scan

I have Norton and AVG on my computer *I disable them so they can't run at the same time* Neither of them found anything unusual, however, I get the blue screen of death on odd intervals. Logfile of Trend Micro HijackThis v2.0.2Scan saved at 2:12:57 PM, on 10/2/2009Platform: Windows Vista SP1 (WinNT 6.00.1905)MSIE: Internet Explorer v7.00 (7.00.6001.18294)Boot mode: NormalRunning processes:C:\Windows\system32\taskeng.exeC:\Windows\system32\Dwm.exeC:\Program Files\Synaptics\SynTP\SynTPEnh.exeC:\Program Files\Hp\QuickPlay\QPService.exeC:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeC:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exeC:\Program Files\LogMeIn\x86\LogMeInSystray.exeC:\Program Files\Off-Site Backup Manager\bin\SystemTray.exeC:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeC:\Program Files\Hp\HP Software Update\hpwuSchd2.exeC:\Program Files\iTunes\iTunesHelper.exeC:\WINDOWS\vsnp2uvc.exeC:\Program Files\Java\jre6\bin\jusched.exeC:\Program Files\AVG\AVG8\avgtray.exeC:\WINDOWS\System32\rundll32.exeC:\Program Files\Windows Sidebar\sidebar.exeC:\WINDOWS\ehome\ehtray.exeC:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exeC:\Program Files\Uniblue\RegistryBooster\RegistryBooster.exeC:\Program Files\MagicDisc\MagicDisc.exeC:\Windows\system32\wuauclt.exeC:\Program Files\Windows Media Player\wmpnscfg.exeC:\Windows\ehome\ehmsas.exeC:\Program Files\Hewlett-Packard\Shared\HpqToaster.exeC:\Program Files\LogMeIn\x86\LMIGuardian.exeC:\Windows\System32\mobsync.exeC:\Windows\Explorer.EXEC:\Program Files\Microsoft Office\Office12\OUTLOOK.EXEC:\ProgramData\Mozilla Firefox\firefox.exeC:\Windows\system32\SearchFilterHost.exeC:\Users\MomKeel\Downloads\HiJackThis.exeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptopR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0" target="_blank" class="wLink">http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = about:blankR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptopR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ie.redirect.hp.com/svs/rdr?TYPE=3&a...n&pf=laptopR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.localR0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO1 - Hosts: ::1 localhostO2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dllO2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dllO2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)O2 - BHO: NCO 2.0 IE BHO - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\coIEPlg.dllO2 - BHO: Symantec Intrusion Prevention - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\PROGRA~1\COMMON~1\SYMANT~1\IDS\IPSBHO.dllO2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dllO3 - Toolbar: Show Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\2.6\CoIEPlg.dllO3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dllO4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hideO4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exeO4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"O4 - HKLM\..\Run: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /StartO4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exeO4 - HKLM\..\Run: [hpWirelessAssistant] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exeO4 - HKLM\..\Run: [WAWifiMessage] %ProgramFiles%\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exeO4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\x86\LogMeInSystray.exe"O4 - HKLM\..\Run: [OBSystemTray] C:\Program Files\Off-Site Backup Manager\bin\SystemTray.exeO4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"O4 - HKLM\..\Run: [osCheck] "C:\Program Files\Norton 360\osCheck.exe"O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStartO4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartupO4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInitO4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exeO4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottimeO4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"O4 - HKLM\..\Run: [snp2uvc] C:\Windows\vsnp2uvc.exeO4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exeO4 - HKLM\..\RunOnce: [Launcher] %WINDIR%\SMINST\launcher.exeO4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRunO4 - HKCU\..\Run: [HPAdvisor] C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe autoRunO4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exeO4 - HKCU\..\Run: [UniblueSpeedUpMyPC] C:\Program Files\Uniblue\SpeedUpMyPC\Launcher.exe -minimizeO4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exeO4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')O4 - HKUS\S-1-5-18\..\Run: [OBSystemTray] C:\Program Files\Off-Site Backup Manager\bin\SystemTray.exe (User 'SYSTEM')O4 - HKUS\.DEFAULT\..\Run: [OBSystemTray] C:\Program Files\Off-Site Backup Manager\bin\SystemTray.exe (User 'Default user')O4 - Startup: MagicDisc.lnk = C:\Program Files\MagicDisc\MagicDisc.exeO4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exeO9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~3\Office12\REFIEBAR.DLLO13 - Gopher Prefix: O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dllO20 - AppInit_DLLs: avgrsstx.dllO23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exeO23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\AluSchedulerSvc.exeO23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exeO23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exeO23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLCapSvc.exeO23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - C:\Program Files\HP\QuickPlay\Kernel\TV\CLSched.exeO23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exeO23 - Service: HP Health Check Service - Hewlett-Packard - C:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exeO23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exeO23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exeO23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exeO23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exeO23 - Service: LiveUpdate - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\LuComServer_3_4.EXEO23 - Service: LiveUpdate Notice - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exeO23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\x86\LogMeIn.exeO23 - Service: AutoUpdateAgent (Off-Site Backup Manager) (OBAutoUpdate) - Unknown owner - C:\Program Files\Off-Site Backup Manager\aua\bin\AuaObm.exeO23 - Service: Continuous Data Protection (Off-Site Backup Manager) (OBCDPService) - Unknown owner - C:\Program Files\Off-Site Backup Manager\bin\CDPService.exeO23 - Service: Online Backup Scheduler (Off-Site Backup Manager) (OBScheduler) - Unknown owner - C:\Program Files\Off-Site Backup Manager\bin\Scheduler.exeO23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exeO23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exeO23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exeO23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exeO23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe--End of file - 11150 bytes

Preferred Solution: Blue Screen of death, but no virus errors on Scan

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Blue Screen of death, but no virus errors on Scan

Hello and welcome to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, the scan is running.Notepad will open with the results.Follow the instructions that pop up for posting the results.Close the program window, and delete the program from your desktop.Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE

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Hello and thank you for taking time to help me with my computer issue,

I am in no way a computer "smart" person, and will need help step by step, as I am unfamiliar with most terms. Please forgive my ignorance....

Here are my problems...I just got hired (today as a matter of fact, that's why I am freaking out about this) on to a new work-at-home job that will involve using my computer daily starting tomorrow, but have found it to be a MAJOR problem to actually do anything serious on it and need help ASAP.

I just erased 2 virus scanners on my computer and left Malewarebytes' Anti-Malware, so there was no conflict between the 3. I had Windows Defender and Ad-Adware. So the only thing I have left on my computer is Malewarebytes'.

EVERY single time I scan my computer, (I also would get the BSOD when I scanned with the other 2 virus protections as well), whether it be a full system scan or quick scan, I get the "Blue screen of death." It only happens after the scan is complete and is asking me to restart my computer.

I also cannot Google any webpage without it redirecting me to another webpage. No matter what I do, I am constantly being redirected. I use Firefox and sometimes Internet Explorer. Both do the same thing. The only way I can sometimes get to the website I am looking for, is clicking on the webpage link, then clicking on the, "http://..." link in the search bar and then as quickly as I can push the "enter" key on my key... Read more

A:Need help ASAP. Blue screen of death when doing a virus scan, internet redirecting...


Please see here: NEW INSTRUCTIONS - Read This Before Posting For Malware Removal Help

Create a new thread in the Security section, along with the necessary reports, and they should get you cleaned up.

Be aware, it might take a little bit for your thread to be gotten to, due to the busyness. If your job requires a clean computer sooner than that, a clean install would be your best option. See here: Clean Install Windows 7 - Windows 7 Forums

Good luck with whichever path you choose!

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Hi all,
My laptop had been crashing out due to Blue screen of death when i on my laptop,
I try scanning with Malwarebyte in safe mode but it BSOD as well.
It got better when i did hard reset and chkdsk/r on my laptop as in it will not crashed immediately my laptop is on.
So i try to scan my computer using Malwarebyte twice but it crash out BSOD during the scan all the time.
May i know whether my laptop harddisk is the problem or it virus doing.
BSOD show this error Kernel_Data_inpage_Error
Sometime it will show no a error page Boot Device not found.
Please kindly assist
Thanks alot

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Every time I scan with Malwarebytes 1 threat is detected and while the scan is going on the infamous blue screen of death appears. It is clear that I'm infected but I can't remove it because after some time the threat is detected and the scan is still going on the blue screen of death appears and I have to restart the system. I scanned the system with Kaspersky TTDS and no threats were detected.

Help is appreciated. Thanks!

A:Getting blue screen of death every time I scan with Malwarebytes!

Hello,I will be helping you with your problems. Please be patient while I assist you.Some points for you to keep in mind while I am helping you to make things go easier and faster for both of us Please do NOT run, install or uninstall any programs, unless instructed to do so.
We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability. Please do not attach logs or use code boxes, just copy and paste the text.
Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post. Please read every post completely before doing anything.
Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process. Please provide feedback about your experience as we go.
A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.NOTE: At the top of your post, click on the Watch Topic Butt... Read more

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I've been getting alot of BSOD's lately, usually 5 minutes after I log in, I've been getting the following errors:
something about cmaudio.sys
an attempt to write over read only memory

I'm not the most computer prone person ever, so if there was something important I needed to say, just ask

A:Blue Screen Of Death Errors

Well... since you brought it up, WELCOME TO BLEEPING COMPUTER! There I said it.Now to your problem. Go to the Event Viewer and please report here the last four error messages.

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Hello i was just wondering if any of you guys out there could help me with my problems, ive been receiving blue screen of death errors 0x00000101 and 0x000000124 after my computer has been on for about 20 minutes roughly, i recently tried to install a new graphics card and powersupply two weeks ago but the powersupply didnt work so i put my old card back in and has been fine up unitll now

theses are all of my computer specs
System Model p6731a

Processor Intel(R) Core(TM) i7 CPU 870 @ 2.93GHz, 2934 Mhz, 4 Core(s), 8 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 6.18, 5/01/2012
Installed Physical Memory (RAM) 8.00 GB

along with that the graphics card i tried to install was a radeon r7 260x series, if anyone could give me some incite and why this is happen it would be greatly appreciate before my computer blue screen agains

i downloaded blue screen viewer and it also said that respsonsible driver for this was hal.dll what does this mean???

A:Blue screen of death errors

Hi I suggest you go here!!
Blue Screen of Death (BSOD) Posting Instructions - Windows 10, 8.1, 8, 7 & Vista

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Hey, I keep getting the Blue Screen of Death on my year-and-a-half old PC. It always says something about a hardware or software error, but I have no new hardware or software on my computer. (Well, I have a DSL modem I just got in September, but I already spoke to them about this, and we should have fixed the problem if it was the modem.) Also, for the last few months I keep getting a DLL error message when I log onto my computer it mentions C:\PROGRA~1\NEWDOT~1\NEWDOT~2.DLL
Any help anyone has on these subjects would be greatly appreciated.

A:Blue Screen of Death, and DLL errors

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I have AMD Athlon(TM) XP 1700+ 1.47 Ghz, with 256mb, with
Windows XP Pro loaded as an os. The problem I keep having is from time to time my pc crashes and gives me a blue screen with than error message stating that windows has detected an error and will shutdown. It proceeds to shutdown after 30 seconds and then starts back up. when I boot back up to the desktop I have microsofts error report screen shows up and the details of the error report are


So ....it doesn't seem like it affects anything but I am tired of it just crashing. It does it probably once every week. I tried the registry but nothing jumped out at me.

Device manager also shows no conflicts.

A:BSOD(Blue Screen Of Death) Errors

Just a thought... Have you noticed whether the system crashes ON THE SAME DAY once a week, or at the same time of day? If so, there may be some background app that's causing the error. Check Task Manager, anti-virus, etc. for any timed tasks.

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I recently installed some virus protection and ever since then I have been getting BSODE's fairly often. If I put my computer into hibernate, it will go the blue screen either before the desktop loads up or shortly after the desktop loads up.

How do I fix it? I Or do I need to provide additional information? If so, what?

A:Blue screen of death errors won't stop

1.Navigate to c:\windows\minidump
2.Zip some of the recent minidumps and attach them here


Start >> Run >> eventvwr.msc
Look for some latest errors
copy and paste them here

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One of the most dreaded events for people asking for help on this site is the BSOD (Blue screen of Death).

The first task is to find out what the STOP code means. That is only the start, as it is then necessary to establish the meaning of the parameters. Those are the four codes contained in (brackets) that follow the STOP error and indicate, amongst other aspects, the type of error and where it occurred

Frequently the BSOD cannot be read, as the computer enters a reboot cycle. If this is the case, usually by tapping F8 immediately after the post screen, will get you to the Advanced Boot Options.
You can then select - Disable Restart on failure.

There are a number of sites where STOP errors may be searched.
However I think it useful to have a list of some of the sites in one place.

1. A Microsoft site containing details of most STOP codes. The Search can be used to locate the appropriate one.

2. PC Support



5. MarcLiron.com

6. Labmice.net

7. Microsoft Support Centre.

8. InternetFixes

Together, these sites provide information for possibly ALL the Stop Codes encountered.

Posted with due acknowledgement to the sites ... Read more

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Hello Forum!

I've been having numerous BSOD errors on my PC that I built about 5 months ago..
I've had probably 20+ or so within the past 3-4 months.. Can someone please help me with these errors?

I feel like it has to do something with my internet connection as well because my connection drops randomly sometimes.

these are my dump files that I compressed:

these are the specs to my pc using speccy:

If there's anything else you guys need to know please reply below!


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os windows 7 x64
retail version upgrade from xp to win 7
AMD Phenon 2 x4 3.2mhz
4gb of ram
500gb hdd 2 x partions
mother board 4 months old cpu 4 months old
2gb ram 4 months old **2gb ram 3 years old ** thinks this maybe problem
AMD redeaon 6700
if you need any other info please ask

find a health report attached and Windows_NT6_BSOD_jcgriff2 attached

A:blue screen of death..... PFN and memory_management ERRORS

These crashes were caused by memory corruption probably your Symantec. I would remove it to test FIRST. If you continue to crash run these.

Symantec is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials AT LEAST TO TEST

Microsoft Security Essentials - Free Antivirus for Windows

Please run these two tests to verify your memory and find which driver is causing the problem.

* If you are overclocking anything reset to default before running these tests.
In other words STOP!!!

* If you have a Raid update its Driver.


*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5-7 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+

Driver Verifier

Using Driver Verifier is an iffy proposition.
Most times it'll crash and it'll tell you what the driver is.
But sometimes it'll crash and won't tell you the driver.
Other times it'll crash before you can log in to W... Read more

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I am a frequent reader, but a first-time poster. I thank you, in advance, for your help. I'm using a Lenovo T61 with Windows XP SP3. I'd like to say that the problem I have arose today, but I'm really not sure. Here's what I am sure of:

1. For several days my computer has been running slow. Today I ran a full-system scan with McAfee and it "flagged" one file - a007058.exe - as being a potentially unwanted program, but took no action to fix it. I believe the file was located in a WINDOWS/SYSTEM32 folder.

2. After a google search for that file name revealed that it was probably a symptom of a virus, I came here. I followed the pre-posting instructions up to the point where they call for saving the ark.txt file. I never got that far.

3. The first time I ran GMER.exe, it ran for a minute or two, then I received an error message indicating that the program had encountered a problem and needed to close. After closing the program, I ran it again. This time the machine rebooted at some point during the scan, although I had left the room, returning to find the machine calling for me to enter a password to log on to the system. After logging on, I ran the program a third time. This time, GMER.exe ran for several minutes, then the "blue screen of death" appeared, referencing something to the effect of something "paging in a non-paging sector." The machine rebooted, I logged on to the system, then came immediately to this website.

The ... Read more

A:a007058.exe --> Unable to Complete GMER Scan --> Blue Screen of Death

Hello and welcome to TSF.

Apologies for the late response.

If you still require assistance, we would like to see the latest state of your system. So, please post a fresh DDS log as it has been a while since you posted, and we'll take it from there.

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Please note that the forum is very busy and if I don?t hear from you in three days this thread will be closed.

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Lately, I have been having constant stop errors. They appear different each time. I've noticed that the problem gets worse when I launch Windows Media Player. I dont have information on the stop error codes, but I will get them as soon as possible.
I reall need some help. The codes seem to appear at random, and sometimes there are several in sucession. After an exceptionally large bout of Blue Screens of Death, I get messages saying "windows has recovered from a serious error". All the error reports I send come back corrupted. What is wrong???
Any advice on getting rid of the blue screens of death, or the corrupted errors would be helpful... Thanks.
PS. I seem to be having the same problem with Windows Media player. It doesnt stay open very long before it closes saying "Windows Media Player has encountered an error and needs to close. This problem is especially bad when I am ripping CD's. Often, after several of these messages, a blue screen of death appears.
Is there any thing I can do?

A:Constant Stop Errors (Blue Screen of Death)

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Hi there,
I work at a first level support desk and run into users getting BSOD quite often. Could you please explain step by step approach, which can be taken to find out root cause of BSOD? or any tools that might be used to troubleshoot these BSOD issues.

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Greetings! I will try to be as specific about my problem in general.
I am using a Compaq laptop, using Windows XP. I don't know much more than that, but I can search for additional information regarding specs and stuff.

It all started one day when I was browsing the internet using the latest version of Firefox. I turned up my volume and the blue screen of death appeared (advising me to seek tech support of sorts).

I restarted, and yet again touching the volume yielded the blue screen of death. I tried several, possibly 6 times, and the only thing causing the blue screen of death is altering the volume in any way, including touching the volume buttons, adjusting volume in the volume control and adjusting the wave settings in volume control.

So I ran Spyware Doctor. I do pay the full 40 bucks a year for this wonderful program, and it detected a bunch of freaky looking things. Like adaware, something called virtumonde, and all these high threat viruses and adware, but it wiped them clean. I ran it again, it found 3 more standard viruses that it didn't name, cleaned them, ran SWD again and nothing appeared, so I assume now my computer is free from whatever was messing with me.

The volume problem still persists though, and also at random times the blue screen of death will appear (I'm praying now it won't as I type all this or I'll cry).

Then another problem occurred. When I try to open a file of sorts, that pesky message appears- windows explorer has... Read more

A:Blue Screen of death at random times and weird errors

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Hello forum,
I've just signed up to this after stumbling upon it while trying to find a solution to my dilemma, I've recently purchased an MSI Dragon Edition. It started off the bat with top notch performance, no fps drops, no nothing, just pure perfection. Up until one day, it decided to completely crash on me, it got stuck on the loading BIOS screen and refused to redirect me to the log in page where i could access my desktop. After taking it to maintenance and formatting it from scratch, I've started noticing some subtle differences in comparison to the way it used to perform, performance drop, fps drop in game, slower powering on time, takes longer to shut down, not recognizing certain USB input such as my hard drive (not all the time).
About a week ago, while playing a game, my laptop crashed to the blue screen, with the error code displayed at the bottom telling me that the issue was "driver power state failure", after doing some research about the blue screen issue, people on other forums were discussing how the user should perform an SFD scan check from the CMD prompt.
After Scanning, my prompt informed me that I had multiple issues regarding my software files, "Windows Resource Protection found corrupt files but was unable to fix some of them."
From the Scan, there were in total 27 errors to report as shown below.
I'm also currently fully, thoroughly scanning my laptop for any viruses using Avast! Antivirus, hoping it might resolve my issue.

La... Read more

A:Blue Screen Driver Failure/SFN Scan errors

Please couldyou post your dumpfiles according to these instructions here http://www.eightforums.com/bsod-crashes-debugging/10685-blue-screen-death-bsod-posting-instructions.html .
Please use option one and use Grab all.

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I got the occasional blue screen of death before, so I reset to factory settings. It didn't help, and may have made the issue even worse, though I haven't used the computer much since I just got a laptop. I have windows 7 64 bit. I had gotten the haplii virus (which redirects my google searches to a different site, it later changed to link to a different site instead) and failed to remove that completely, so I am not sure if that could be causing it or no.

I have tested the hard drive and RAM (using the built-in windows 7 memory utility, not memtest, as I have no blank CDs), and it isn't that.

A:Blue Screen of Death errors continue after restoring factory settings

Start by updating the "NVIDIA nForce Serial ATA Controller" and the "NVIDIA nForce 10/100/1000 Mbps Ethernet" driver.

Also Install SP1 and replace McAfee with Microsoft Security Essentials.

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Granddaughters computer...she asked her Granny for help. Before I went to your website, ran AVG free scan and installed and ran Malware Bytes. Did not realize that IE7 was also infected, so tried to install IE8, but it failed. Once I found your removal guide able to get up to RKill downloan but it won't executed, get blue screen with either "Multiple IRP Requests" or "Driver IRQL Not less or equal than errors." In preparation to submit this request for help ran "Defraggle", CCleaner, Chkdisk, but unable to backup files. Cobian Backup gives 'error message not enough disk space" on my external drive, which has more then enough space. Attempted Window Vista backup, get 'your backup configuration is not valid. review your backup settings (OX8100029), and DriveImage XML asks that your ensure Window Updates are installed, and you guessed it I get 'Windows error code 80072EFE'. Also get Rundll error "Error loading Windows/system32/diskator.dll" when system starts. Since I have not backed up any data, I am concerned as to how to get that done before fixing the other problems. Your help is greatly appreciated, as I feel I may have run to the end of my experience level.Logs/files attached.
DDS (Ver_10-12-12.02) - NTFSx86
Run by Nana at 19:38:41.73 on Wed 01/05/2011
Internet Explorer: 7.0.6002.18005
Microsoft? Windows Vista? Home Premium 6.0.6002.2.1252.1.1033.18.3000.1721 [GMT -6:00]

AV: AVG Anti-Virus Free... Read more

A:Infected with Antivirus Scan plus Windows blue screen errors

Hello, and to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!If you have since resolved the original problem you were having, we would appreciate you letting us know.In the upper right hand corner of the topic you will see a button called Watch Topic. By clicking this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine. Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.I ask that you please refrain fro... Read more

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My computer was infected by the Virus Remover 2008 Trojan in addition to Vimax attack ads and i suspect Other viruses I can't find. On January second this caused the computer to freeze wile a zone alarm scan was still running upon restarting i was able to bypass the virus and install trials Avast Protector plus and adaware. I ran scans with each and manually deleted all the Virus Remover 2008 files but even with it gone the desktop and start menu disappeared every twenty seconds or so. I ran Kaspersky Online scanner 7 and found I had a Trojan.Win32.Monder.ahbh and four other infections. I erased the only visible Trojan from my registry and when I reset the computer the desktop stopped flickering. Later today while I was running an adaware scan the text on Firefox started to disappear randomly and I got the blue screen of death.

This is my current Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:15:14 PM, on 1/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Fi... Read more

A:Hijac this log for Trojan.Win32.Monder.ahbh errors and Blue screen of death

I found out that the browser crash and blue screen of death were caused by Protector plus.
I also noticed that the option to make my system 32 folder private cannot be checked in the properties menu, The same for every folder in my program files. I don't know if that's normal. I managed to delete the urqQiJYS.dll but afterwards I noticed the system 32 folder updated twice without any command to do so.

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I will start explaining my most urgent problem, then move on to the saga of my RAM. Before I begin though, some information about my PC. I am running MS Vista Basic edition, with service pack 1 & 2 installed. I have a ASUS Maximus Extreme motherboard, and I currently have 2 RAM types installed (more on the why of that later).

One set of memory: G.SKILL Trident 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 2000 (PC3 16000) Triple Channel Kit Desktop Memory

The fourth stick of memory is: Crucial Ballistix 1GB (1 x 1GB) 240-Pin DDR3 SDRAM DDR3 1600 (PC3 12800) Dual Channel Kit Desktop Memory Model

I'll explain the why of 2 different memory types now. I have 2 sticks of the crucial memory. My system was constantly overheating for a while (I would get forced resets and a Over Temperature error on boot up). This most likely damaged the memory. So I bought some fans and new RAM, the G.SKILL Trident stuff. Only when I try to start my computer with that RAM, it seems to start but I won't get anything from the monitor. There are no beeps from the computer though, it seems to start normally. But when I have 1 stick of the Crucial memory and the 3 Trident sticks in, it starts just fine.

On to my most urgent problem. When I install the RAM, all of the memory detects. At some point (I don't know when) it will drop down to detecting 3 gigs instead of 7. If I move around the Crucial memory, it will all detect again for a while, then go back to 7 gigs. As I am an avid gamer, 3 ... Read more

A:Multiple RAM issues, detects then doesn't detect, Blue screen death errors, soft lock

Is there something I could improve in my post to increase the number of helpful responses?

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I desperately need help. My computer has a virus and as a Diploma Architecture student with only weeks to go until my final hand in, I am close to having a panic attack.

I opened a file that I'd downloaded and it immediately crashed my laptop - I'd scanned the file with Microsoft Security Essentials and it had said 'no virus detected' altho this has clearly been shown to be the case. In the zip I noticed that there were 2 other files with the .exe file I clicked - one being a .info file and the other being some other system type file I can't remember the ext of.

After double clicking the file, my laptop immediately restarted. When I try loading Windows 7 normally, the laptop freezes shortly after I enter my password.

If I enter safe mode, the laptop will give me the blue screen of death after I enter my password, with the message 'IRQL_LESS_OR_NOT_EQUAL'.

Strangely, when I tried to enter 'Safe mode with Command Prompt', it just loaded up Windows in Safe mode (no command prompt) and I would get the blue screen, as described above, although after a few attempts it finally has allowed me to reach DOS command line.

I tried to run Microsoft Security Essentials from Command Line; although on my first attempt, I yet again got the blue screen after spending about 10 mins in DOS.

I tried again, and Safe Mode+Command line seems stable on this 2nd attempt; I am currently running a full system scan using Microsoft Security Essentials from Command Line - The scan has yet to co... Read more

A:HELP - Virus = Blue screen of death

first thing i would do is get a clone of ur HDD, IF your work is so important before anything is done to start with, and also what is the error number when u bluescreen? like 0x0000**

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I've had my computer for about a year now. I assembled the parts myself. It is quite fast. I bought it to play the latest games at high graphics.

For some reason the computer started operating very slowly, it would take literally 10 minutes for windows to load, then another 5 minutes to log into a user account. I use windows 7 home edition. I decided that it had been a year and it would be for the greater good to reinstall windows with a fresh start, reformat the harddrive. Now though when I try and install a game mid way the blue screen of death comes in crashing the entire computer forcing me to hard reboot. I've run AVG scan, tds killer scan, and no threats are found. Including malware bytes. What could be the problem? Thanks for any help

A:Blue screen of death, is it a virus?

It seems very unlikely that it might be a malware problem. It is much more likely to be a hard drive problem.Let's collect some more information: I'll have a look at it and help you try to resolve the problem. Please follow the instructions: BSOD Posting Instructions: Windows 7 - Vista(Note: When you run BSOD_Windows7_Vista_v2.64_jcgriff2_.exe, it will also run autoruns.exe ... and both need to be in the same location!)... with one exception in the following line:"4. Zip up the entire output folder + PERFMON and attach the zip file to your next post."The BC forums will allow a total attachment size of only 512 kb (and what you need to attach will exceed this limit). Please upload the zip file to a file sharing website of your choice and and post a link to it in this thread so that we can access your uploaded zip file. I will have a look at the contained information and see if I can shed some light on your BSOD issue.See the suggestions in the following links for recommendations on file sharing websites:http://lifehacker.com/388284/best-online-file-sharing-serviceshttp://www.hongkiat.com/blog/15-great-free-online-file-sharing-alternatives/http://www.smashingapps.com/2008/08/28/5-best-free-file-hosting-services-to-store-your-files.html Please Publish a Snapshot using Speccy, and post a link to it in this thread.It is a convenient and accurate way of providing us with details of your computer specifications. Please download MiniToolBox, save it to your d... Read more

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I think I have a virus. I am running Windows XP on a Dell Desktop (sorry, i don't know the model number or anything!) Installed on this computer (security-wise) I have AVG free version, the latest version. It's set to detect and remove any threats immediately, including tracking cookies. Also, I run weekly scans with the free-version of Malwarebytes : Anti-Malware, and sometimes (every two weeks or so) with ESET online scanner.

I have posted, like, three topics in the last month, and none have been answered! I always come to Bleeping Computer when i have a computer problem, but i don't know what the hold-up is. People that posted topics after me were even getting replies. It's like I was being ignored? Either way, here is another attempt to get some help...

My computer symptoms have been getting worse and worse. First is was just REALLY laggy, and my internet browser would crash (freeze) a lot. Then a few weeks later, I was on a website (that I 100% guarantee was SAFE) and I got a random popup, when I have Safari set to block pop-ups. I even double-checked (if it matters, the popup was for DirecTV) The site was 1001fonts.com. The popup came when i was browsing fonts, before I downloaded any, by the way. That is the ONLY popup I got, but my computer continues to lag. And, just this morning, I got the blue screen of death just after getting on to the internet (once again, i was on a completely safe site)

I know that generally, when you get popups whe... Read more

A:Blue Screen of Death, Pop-Ups, Lag...Virus?

Hello, Are those scans clean each time. Lets do a a safe mode scan.Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".From your regular user account..Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..DO NOT run yet.Open SUPER from icon and install and Update itUnder Scanner Options make sure the following are checked (leave all others unchecked):Close browsers before scanning.Scan for tracking cookies.Terminate memory threats before quarantining.Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.Now reboot into Safe Mode: How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. Double-click ATF-Cleaner.exe to run the program.Under Main "Select Files to Delete" choose: Select All.Click the Empty Selected button.If you use Firefox or Opera browser click that browser at the top and choose: S... Read more

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running windows 7 64bit toshiba satellite. My brothers computer seems to have the blue screen of death computer keeps messing up how do I fix it?Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal

A:Blue screen of death might have a virus need help to fix

running windows 7 64bit toshiba satellite. My brothers computer seems to have the blue screen of death computer keeps messing up how do I fix it?Edit: Moved topic from AntiVirus, Firewall and Privacy Products and Protection Methods to the more appropriate forum. ~ Animal
Where did you move the topic to?

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I downloaded some software earlier today, and a bunch of popups came up, ran spybot and got rid of them, then restarted my computer, computer would not turn off, then after manually turning off the computer i got the blue screen of death, tried safe mode and it would run, i'm really not sure what to do, i have linux that i can run off of a disk however i am unable to access any of the files on my hard drive, is there anyway to save my files?

A:Blue Screen of Death probably from a virus

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Started out that I could access programs temporarily before the computer would freeze and blue screen of death would appear. Now as soon as I try accessing any file folder the blue screen appears. I've run cmd prompt in safe mode to scan for viruses and have deleted a few thinking I have successfully corrected the issue, but to no avail. Don't know what to do! I would scrub the computer back to factory default but there are files I want to send to external hard drive. System restore is not an option because it is setup to return to winzip. Do I need professional help?! I've been scanning program files to del viruses I find but not sure what else to check or do.

A:Blue screen of death virus

Have you tried booting into Safe Mode? Safe mode is sometimes more stable than normal and gives you some time to pinpoint the problems.

Safe Mode

To know what might be causing the BSOD, we need the dump files.

Use the SF Diagnostic tool and post the files.
Here is the link to download it and how to use it.

SF Diagnostic Tool - Using for Troubleshooting

I recommend that you download the SF Diagnostic tool on an another computer and put it on a USB drive. Then, insert the USB drive into the problem computer booted into safe mode. Post back the files with your next post.

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I've been getting the blue screen of death for more than two years. I at first put up with it, but now its becoming unbearable. I just reinstalled windows xp, and reinstalled my anitvirus avast. I had hoped that this would of taken care of the problem, but it just happened again!

Our anti virus software never detected any viruses.
The bluescreen says:
A problem has been detected and windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: LVUSBSta.sys

...the driver unloaded without canceling pending operations

Can someone help us out please?
DDS (Ver_10-12-12.02) - NTFSx86
Run by Moshe at 20:43:58.00 on Sat 01/08/2011
Internet Explorer: 6.0.2900.2180
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.894.550 [GMT -6:00]

AV: avast! Antivirus *Enabled/Updated* {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Google\Google T... Read more

A:Blue Screen of Death- Virus?

Hello, and welcome to TSF.

I'm not seeing any signs of infection in those logs, and the BSOD message seems to indicate a faulty driver/bad hardware, related to a logitech webcam or apple/ipod/iphone software

Make sure all drivers are the latest for all devices.

You can try locating and renaming this file:

c:\windows\system32\drivers\LVUSBSta.sys to a .old extension. See if that eliminates the BSOD

You might be better served trying to resolve this issue in the Windows XP section of the forum.

Before you do that, however, I should look at a scan from a rootkit scanner. Did you have troubles with GMER?

I'd like to try to get a more detailed log from GMER rootkit scanner.

Let's try this version of gmer.

Download GMER Rootkit Scanner from here to your desktop. Double click the exe file.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO, then use the following settings for a more complete scan.
In the right panel, you will see several boxes that have been checked. Ensure the following are unchecked IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.
Save it where you can easily find it, such as your desktop, and attach it in reply.

**Caut... Read more

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I am new here. Just wanted to post, so I have physical proof of pc investigation. I am about to start work on a computer.
The computer I am getting to work on displayed the blue screen of death.
The operator somehow got the pc to do a system restore and it is currently working.
However, we all know the virus is still there somewhere.

I will suggest doing a backup and then tell him he has to let go of the pc, so I can check into the issues.
This could take a couple of days. Continuing to use it could shut pc down forever.

I am going here first:

Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

am I on the right track? I hope so, cause I need you guys. or gals.
will be back


A:Blue Screen of death ---virus somewhere

<<am I on the right track?>>Not...if you think that every BSOD is the result of malware . Any number of things can result in a BSOD or series of such, with hardware/driver problems ranking up there with damaged files, IMO.You might try running BlueScreenView - http://www.nirsoft.net/utils/blue_screen_view.html .Double-click on BlueScreenView.exe file to run the program.When scanning is done, Edit/Select All...then File/Save Selected Items. Save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Louis

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Less than a month ago, I had some sort of virus that installed a Firefox application that would redirect me from Google. Anyways, someone here helped me. I ran scans with HijackThis, AVG, and Malwarebytes on my own, and ran scans with several other programs upon recommendation of the person here. They told me I was all clean. My little cousin was on Stardoll (it's a site for young girls where they can dress up celebrities and stuff) she KNOWS she is to NEVER click an ad for any reason, and I was right there by here, and know she did not. All of the sudden, the Blue Screen of Death appeared. Scared out of my wits, I quickly used the button on the computer tower to turn off the computer. I turned it back on, and POOF! Everything was normal. This is the fourth BSOD I've gotten. The other two were months ago, followed by no viruses. So, what gives? Is there a virus on my computer I am not aware of? AVG has not found anything, nor has Malwarebytes. How can I determine if there is anything else wrong? I don't think there are any other computer symptoms, except for the computer randomly freezing on Stardoll 2 or 3 times in the past 2 weeks (it has not frozen otherwise)Please help. Thank you!!Oh, also, from what I have researched and been told, Stardoll is a very safe, reliable website. If you go to the Safeweb.Norton online scan site, they reviewed Stardoll as Safe....THANK YOU!

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Hello everyone,

For awhile now I have been having issues with my computer, mainly with my internet. I'd close a window and then be spammed by new windows until I shut the computer down, or I'd try to load a webpage and it would redirect me to a google image search. The spamming stopped eventually though the annoying image searches & random popups continued. Lately I've been getting a ton of porn site popups and my already loaded pages will reload themselves into something else (also usually porn related). It's all been somewhat tolerable until a few days ago when I tried opening a program (Second Life) and it refused to load for me. I thought it was being stubborn so I left it alone until the next day and when I tried opening it then, my computer flashed me the "blue screen of death" and restarted. Since that's happened everything has gone downhill. I tried doing some virus research but anything related refuses to load. Downloads will not work anymore as they just disappear off of my desktop like someone is deleting them as soon as they are done and antispyware software that I already have will cause the "blue screen of death" or not open for me at all. I've heard from some friends that there are viruses out there that will prevent you from finding anything that could help destroy them and I'm thinking that that's what I got ahold of. I considered having my computer wiped but my ex boyfriend took my recovery and system disks with him when he left (h... Read more

A:Blue Screen of Death - Virus?


It's a bit tricky to give any guesses without seeing any logs from the system first.

Which tools have you tried to download? DDS? Please try saving DDS ( link)to the root of your c: drive (c:\).

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I don't necessarily know it's the blue screen of death, but it may be. There's a bit of backstory too, reallly need the help!! I'm running Windows 7 64 by the way.

My ISP contacted me a couple days ago and told me that I had an IRC bot/virus (after googling, I found so many other Canadians with Rogers ISP with this issue, why do no other ISPs care ) and needed to get rid of it or they'd cut off my internet (and they refused to give me any more info). So, I scanned with many different programs (including avast, mbam and several others) and found nothing.

Now, I was about to watch a movie on tv from netflix (i.e. need to be connected to internet), and halfway through the loading before the movie played it stopped loading. I go check the internet on my other computer (not the main one with the BSoD) and it's not working (even though the little window in the taskbar (where time is displayed) shows it is). Then I go to my main computer and for some reason it's off. I turn it back on and get a message saying my computer had a problem, and gave me some info etc.

Here's the info:

Problem Event Name: Blue Screen
OS Version: 6.1.7600.
Locale ID: 4105
BCCode: d1
BCP1: FFFFF8A003169SB8
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF880010F1FA9
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that will help describe the problem:
C:\Users\MyUsername... Read more

A:Blue Screen of Death + IRC bot/virus?

For the Minidump involving sysdata.xml, please see Examining Errors (the information pertains to Windows XP but its useful for explaining the issue in newer operating systems).Error Message: "The system has recovered from a serious error.C:\Windows\Minidump020404-01.dmpC:\Docume~1\Darle~1\Locals~1\Temp\Wer5E.tmp.diroo\sysdata.xml"This error message reveals a problem with a memory dump (an inventory of the contents of computer memory; sometimes referred to as a minidump). It seems the OS created a memory dump file but forgot about it, so it's attempting to create the file again. The resulting conflict leads to a serious error and the sudden system meltdown.The minidump error is sometimes associated with an outdated video driver...so one potential solution is to download a driver update for the video card...Applications can produce user-mode minidump files, which contain a useful subset of the information contained in a crash dump file. Applications can create minidump files very quickly and efficiently. Because minidump files are small, they can be easily sent over the internet to technical support for the application.A minidump file does not contain as much information as a full crash dump file, but it contains enough information to perform basic debugging operations.About Minidump FilesTroubleshooting for these kinds of issues can be arduous and time consuming. There are no shortcuts.How to read the memory dump filesOverv... Read more

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So this is my first time on these forums, normally i solve my virus problems but this one is hefty.

Last week I was looking to watch The Boondocks season 3 episode 1 online... so i went on this site (i cant post it because my avast anti virus blocks it), and i downloaded "Active-X" saying i need to in order to play video (stupid of me). And EVER SINCE THEN, whenever I click on google.web links they bring me to these random sites... even though it still looks like my initial destination but the URL and advertisements on the site are weird and random. That is one of the problems, the second... my internet has gone from fast to slow as hell, whenever it says: "(Not Responding)" after it does respond, my whole screen turns blue and I get the message: "your computer had to end session due to infection blah blah" the blue screen of death shows up.

I have NO CLUE how to save a screen shot of the blue screen of death, so i can show you the numbers and full message.

Though sometimes it says: "BAD_POOL_HEADER" underneath the problem that my computer had to turn off.

My laptop specs are as follows:
4gig RAM
320gig HDD
Nvidia GeForce GT 120M with cuda
2.0 GHz
intel core 2 duo
Vista Premium
wireless: 802.11n

ALSO i get this blue screen of death especially when i am on the internet... when i am playing games, this does not occur. I have already tried system restore point few days before the occurrence but that did not solve anything. I KNOW... Read more

A:Active X virus --> causes blue screen of death

Also i should add, the file name which I downloaded was/is called: install_ActiveX.45171.exe
On Fire Fox, in the Download tab, that's the file name which i downloaded. I just wanted to post this, in case it helps.

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Im am having some problems with my laptop. Its a Hp ProBook 4540s Well i keep on getting the blue screen of death, but the thing is my laptop boots up and i can use it and then a couple hours later it then does the BSOD then it boots up again and then i go to safe mode and it tells me there was a problem that it will try to resolve. The first time i got it was when i was using Microsoft PowerPoint 2013 and i was about to close it and the it happened.
Also my other problem is that my computer is saying that i need an antivirus but i have EST NOD32 AntiVirus 7.
I am in need of assistance,

A:Blue screen of Death/anti virus,

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I have an ASUS system running Win 7 Home Premium 64 bit. A few days ago I ran into the Security Sphere virus among other various and sundry issues. Using MalwareBytes and Security Doctor I seem to have eliminated those issues but now have seemingly random BSOD issues. The requested files SHOULD be attached and thanking anyone in advance for the help.

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows 7 Home Premium , 64 bit
Processor: AMD Athlon(tm) II X2 220 Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3839 Mb
Graphics Card: ATI Radeon 3000 Graphics, 256 Mb
Hard Drives: C: Total - 939342 MB, Free - 854216 MB;
Motherboard: ASUSTeK Computer INC., CM1630, Rev X.0x, MT700CK50600919
Antivirus: Microsoft Security Essentials, Updated and

A:Blue Screen of Death after Virus Removal

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I desperately need help. My computer has a virus and as a Diploma Architecture student with only weeks to go until my final hand in, I am close to having a panic attack.

I opened a file that I'd downloaded and it immediately crashed my laptop - I'd scanned the file with Microsoft Security Essentials and it had said 'no virus detected' altho this has clearly been shown to be the case. In the zip I noticed that there were 2 other files with the .exe file I clicked - one being a .info file and the other being some other system type file I can't remember the ext of.

After double clicking the file, my laptop immediately restarted. When I try loading Windows 7 normally, the laptop freezes shortly after I enter my password.

If I enter safe mode, the laptop will give me the blue screen of death after I enter my password, with the message 'IRQL_LESS_OR_NOT_EQUAL'.

Strangely, when I tried to enter 'Safe mode with Command Prompt', it just loaded up Windows in Safe mode (no command prompt) and I would get the blue screen, as described above, although after a few attempts it finally has allowed me to reach DOS command line.

I tried to run Microsoft Security Essentials from Command Line; although on my first attempt, I yet again got the blue screen after spending about 10 mins in DOS.

I tried again, and Safe Mode+Command line seems stable on this 2nd attempt; I am currently running a full system scan using Microsoft Security Essentia... Read more

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yesterday my laptop get infected. I fought against the infection by running pograms such as ad-aware, spybot, malwarebyte and superantispyware multiple time. Finally after several hour, these programms were not finding any malware anymore but I still have a problem. When I switch on my computer, after about 5 minutes, it crashes except in safe mode. I had already 2 blue srceen running ad-aware then malwarebyte when I was infected but now it crashes all the time.

I have windows 7 32 bits. Originaly, it was windows vista but I upgraded it.

Thanks a lot for your help.

A:Blue screen of the death after virus desinfection

Run this tool in safemode with networking How to remove malware belonging to the family Rootkit.Win32.TDSS (aka Tidserv, TDSServ, Alureon)?
Remove Avast and use MSE

Unable to load image \SystemRoot\system32\DRIVERS\iaStor.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for iaStor.sys
*** ERROR: Module load completed but symbols could not be loaded for iaStor.sys
* *
* Bugcheck Analysis *
* *

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, 88e53b40, 907d8754, 0}

Unable to load image \SystemRoot\System32\Drivers\aswSnx.SYS, Win32 error 0n2
*** WARNING: Unable to verify timestamp for aswSnx.SYS
*** ERROR: Module load completed but symbols could not be loaded for aswSnx.SYS
Probably caused by : iaStor.sys ( iaStor+41b40 )

This is a very common bugcheck. Usually the exception address pinpoints
the driver/function that caused the problem. Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003. This means a hard
co... Read more

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Hi all
Just found this forum and really hoping you can help.
My friend called last night and said he has a virus, he is a complete beginner, meaning he only turned a PC on about a week ago!!!!

His home page has been taken over by some spyware, telling him to download this product to fix problems, also lots of porn and pop ups, When he ran the Anti Virus it told him he had 7 Viruses,
I went through the usual stuff with him like:
empty temp Internet files,
Spyware search and Destroy,
spy ware Doctor,
Which cleaned all but 2 which are,
ISAmini.exe and Pmmon.exe
I looked for the files in windows explorer with him ,( over the phone) found them but of course couldn't delete them, found same thing in Add/ remove Prog and also couldn't delete them, well over the course of the evening his PC got worse and really slowed down and then got the Blue Screen of Death, i think, he said he had no desktop and all is blue but i have never had this so not sure what to look for. By this time is was late so i told him to turn it off.
Im hoping i can help with a bit of research,
Can any one give me any guidance on how to remove these viruses,
Thanks for any advice

Windows XP Home..

A:ISAmini.exe virus and the blue screen of death

go to here and download 'Hijack This!' self installer. Save it to the desktop or other suitable place. DO NOT just press run from the website Double click on the file and it will install to C:\program files\hijackthis and create an entry in the start menu and an optional shortcut on desktop.
Click on the entry in start menu or on the desktop to run HijackThis
Click the "Scan" button, when the scan is finished the scan button will become "Save Log" click that and save the log.
Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.
It will possibly show issues deserving our attention, but most of what it lists will be harmless or even required,
so do NOT fix anything yet.
Someone here will be happy to help you analyze the results.

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Hi Guys

Wonder if you can help me please. I keep getting the blue screen of death. My browser won't always work either. I've run NOD32 and Malware and it finds virus traces, but can't seem to clear them. They keep coming back.

Below is a log...... (let me know if you need further info)

Many thanks in advance.

Malwarebytes' Anti-Malware 1.41
Database version: 2784
Windows 5.1.2600 Service Pack 3

14/09/2009 21:48:29
mbam-log-2009-09-14 (21-48-25).txt

Scan type: Quick Scan
Objects scanned: 109005
Time elapsed: 9 minute(s), 4 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 2
Folders Infected: 0
Files Infected: 2

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\BITS\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemRoot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\wuauserv\ImagePath (Hijack.WindowsUpdates) -> Bad: (%fystemroot%\system32\svchost.exe -k netsvcs) Good: (%SystemRoot%\System32\svchost.exe -k netsvcs) -> No action taken.

Folders I... Read more

A:Virus Causing Blue Screen of Death!

Hello and welcome to TSF.

We want all our members to perform the steps outlined in the link given below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.

Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

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Recently, as I was surfing the internet, i came upon a malware which, firstly, changed my backround to a blue colored screen with a yellow outlined box, that said "Your computer may be infected with spyware and other unwanted software". A new icon appeared, saying "Antivirus XP 2008", and it seemed to install itself onto my HD. Thirdly, it immediatly put my computer into standby, with a new screensaver which resembled that of the blue screen of death, and a boot screen for windows XP in standard mode. The mouse was not functional during this ordeal, however, any of the keys in the keypad would disable it and bring me back to windows. While idling today (i was infected yesterday), not logged in (my coumpter has one account), the screensaver was the standard XP logo, teleporting around the screen. Later toady, it seemed to have crashed my wireless internet (altough this may be unrelated), however, i managed to repair it. Now i am unable to run Windows Defender, as i was yesterday, although the scan yesterday was inconclusive. A different scan from Microsoft's website stated that there was one infected file (possibly more registries and other files indirectly/directly affected?). If i attempt to change my screensaver or backround, it is not possible to do so either from left click, settings, so on so forth, nor is it from the Control Panel --> Display --> We probably know the rest, however, using a file with a picture in it, the margin will still ... Read more

A:False Blue Screen Of Death Virus

Hello John and to Bleeping Computer.Run a full system scan with Malwarebytes' Anti-Malware in Normal Mode (Instructions).

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I booted into save mode with networking and during the normal mode for windows it goes to the blue screen of death. A network admin told me to use autoruns and post it to hijack this. How do I deal with this problem?

A:Blue screen of death after virus removal

DownloadTDSSkillerLaunch it.Click on change parameters-Select TDLFS file systemClick on "Scan".Please post the LOG report(log file should be in your C drive) Do not change the default options on scan resultsDownloadaswMBRLaunch it, allow it to download latest Avast! virus definitionsClick the "Scan" button to start scan.After scan finishes,click on Save logPost the log results hereDownloadESET online scannerInstall itClick on START,it should download the virus definitionsWhen scan gets completed,click on LIST of found threatsExport the list to desktop,copy the contents of the text file in your reply

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Hello!I want to start off by apologizing that I cannot run any of the diagnostics because I cannot currently boot the PC. I am getting the following:A problem has been detected and windows has been shut down to prevent damage to your computer.If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK /F to check for hard drive corruption, and then restart your computer.Technical Information:*** STOP: 0x0000007B (0xB84C7524,0xC0000034,0x00000000,0x00000000)I suspect a virus because I have not changed, removed, or added any hardware and I had some virus alerts from Avira free antivirus when the computer would still boot.Steps already taken:1) Ran Recovery from Windows Setup CD with no success2) Ran recovery console and performed CHKDSK /P and CHKDSK /R. The drive checked out fine. No success on reboot.3) Downloaded Avira Rescue CD and found 3 alerts which were renamed (don't recall the names). It also had 2 warnings. No success on reboot.Any help would be very much appreciated. Your website saved me once before and I have suggested it to many. Hopefully it will save me once again!Thanks...

A:Blue Screen of Death - Virus Related

hello there,

Let's try to boot your computer using a Boot CD.

Please print this guide for future reference!

You will need a blank CD, your Windows XP install disc, a clean computer and a flash drive.

Please follow the steps below and let me know if you were successful. Please tell me what error messages you got and/or what steps you got hung up on.

1. Download the PE Builder to your desktop

http://www.nu2.nu/download.php?sFile=pebuilder3110a.exeDouble-Click on the PE Builder that you just downloaded to your desktop.Follow all of the instructions/prompts that come up.2. Insert your XP CD with SP1/SP2/SP3 into a CD Rom driveDouble-Click on PE Builder.exe located on your desktop.Click NO to Search for Windows Installation FilesMake the following selections from the Main Screen that pops up:BuilderSource:(path to Windows installation files)[list]Enter the path to the drive where your XP CD is located.You can click on the "..." button on the right to navigate to the path as well.Custom: (include files and folders from this directory)No information is necessary, leave blank.Output:Keep the defaultMedia outputChoose Create ISO imageDo not choose Burn to CD/DVDDownload the RunScanner plugin and save it to your desktop

Please note: You will be prompted for the folder that it shall be saved. By default it appears as runscanner10025. It should be modified to just runscanner <--- Important!!!... Read more

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Hey guys. After removing a virus from my computer every time I login after a minute it comes up with a blue screen saying that windows shut down. I have no idea what this means and I'm looking for ways to fix this. Any help Is greatly appreciated.

A:Blue screen of death after I removed a virus

Can you read whats on the Blue Screen or does it just flash?

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I've come to this blog seeking serious help. My computer has some serious issues that I can't seem to get fixed. They are:1) Blue Screen of Death2) Win32/patched.dx virus3) System32\drivers\pciide.sys errors4) Other Malware running on start up of Mozilla.I have use Malaware, Spybots S&D, and AVG but to no avail.I'm posting the DDS and GMER logs as instructed.Thanks in advance for your help!!DDS (Ver_10-03-17.01) - NTFSx86 Run by Jennifer at 17:51:23.23 on Sat 07/31/2010Internet Explorer: 8.0.6001.18702Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2558.1897 [GMT -4:00]AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}============== Running Processes ===============C:\WINDOWS\system32\nvsvc32.exeC:\WINDOWS\system32\svchost -k DcomLaunchsvchost.exeC:\WINDOWS\System32\svchost.exe -k netsvcssvchost.exesvchost.exeC:\Program Files\AVG\AVG9\avgchsvx.exeC:\Program Files\AVG\AVG9\avgrsx.exeC:\Program Files\AVG\AVG9\avgcsrvx.exeC:\WINDOWS\Explorer.EXEC:\WINDOWS\system32\spoolsv.exesvchost.exeC:\Program Files\LSI SoftModem\agrsmsvc.exeC:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exeC:\Program Files\AVG\AVG9\avgwdsvc.exeC:\Program Files\Bonjour\mD... Read more

A:Need Help with Blue Screen of Death and Win32 virus

Hello , And to the Bleeping Computer Malware Removal Forum. My name is Elise and I'll be glad to help you with your computer problems.I will be working on your malware issues, this may or may not solve other issues you may have with your machine.Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen. Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic. The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.-----------------------------------------------------------If you have since resolved the original problem you were having, we would appreciate you let... Read more

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Hello everybody
im trying to fix my sisters hp laptop that got hit with that nasty cybercrime division virus. i did look at the other post u guys set up and i was doing it step by step but when i get to the Hitman pro and i want to start scanning, its looking 4 an internet connection witch it does not connect. after a few sec. i get a blue screen and then it restarts and keeps doing this. am i doing something wrong? plz help guys and thanks in advance

A:Cybercrime Division virus plus blue screen of death

Hello camaro69 I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same"... Read more

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I posted my bsod problem in the xp forum (http://www.bleepingcomputer.com/forums/topic454488.html/page__st__15)("blue screen/invalid process detach attempt") and tried several tests under the guidance of AustrAlien. He came to the tentative conclusion that malware was involved and sent me here. The dump reports indicated the problem was McAfee and then after removing McAfee, the problem was Microsoft Security Essentials. AustrAlien wanted me to mention a rootkit as a possible cause. Right now I'm running the computer without an antivirus program.
Any ideas?

A:blue screen of death, probable cause=anti-virus

Download Security Check from HERE, and save it to your Desktop. * Double-click SecurityCheck.exe * Follow the onscreen instructions inside of the black box. * A Notepad document should open automatically called checkup.txt; please post the contents of that document.=============================================================================Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.Make sure the following options are checked:
Internet ServicesWindows FirewallSystem RestoreSecurity Center/Action CenterWindows UpdateWindows DefenderPress "Scan".It will create a log (FSS.txt) in the same directory the tool is run.Please copy and paste the log to your reply.====================================================================================Please download MiniToolBox and run it.Checkmark following boxes:Report IE Proxy SettingsReport FF Proxy SettingsList content of HostsList IP configurationList Winsock EntriesList last 10 Event Viewer logList Installed ProgramsList Devices (do NOT change any settings here)List Users, Partitions and Memory sizeClick Go and post the result.=============================================================================Download Malwarebytes' Anti-Malware (aka MBAM): http://www.malwarebytes.org/products/malwarebytes_free to your desktop. * Double-click mbam-setup.exe and follow the prompts to install the program. * At the end, be sure a checkmark is placed next to Update Malwar... Read more

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