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AHH! Struggling to fix a computer

Q: AHH! Struggling to fix a computer

Computer has latest virus definitions downloaded/installed, latest Windows updates installed, Ad-Aware updated, PC Powerwash updated and still the following problems occur regularly:

1. When going to the windows update site (as opposed to letting it download the files on its own and telling you when new updates are available) it closes the browser window upon clicking "Custom Install".

2. Popups kill the computer. There's this WinFixer that keeps coming up and literally 50 popups at a time occur and make themselves little groups on the windows taskbar.

Here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 11:22:41 AM, on 8/14/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\svchost.exe
C:\WINNT\system32\rundll32.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
C:\WINNT\T3duZXIA\command.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\wanmpsvc.exe
C:\WINNT\system32\dees.exe
C:\WINNT\system32\SK9910DM.EXE
C:\WINNT\GWMDMMSG.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\RUNDLL32.exe
C:\WINNT\system32\slbonui.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\hhnpuh.exe
C:\Program Files\Boomerang Software\eXtendia PC Security Tools\Pfft.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINNT\system32\sdptmgr.exe
C:\Program Files\Cas\Client\casclient.exe
C:\PROGRA~1\PCPOWE~1\PopUpKiller.exe
C:\Program Files\WinFixer 2005\updater.exe
C:\WINNT\explorer.exe
C:\Program Files\Common Files\Symantec Shared\Nmain.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.comcast.net/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.comcast.net
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.shopnav.com/q.cgi?q=
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.gateway.net/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)
O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
O4 - HKLM\..\Run: [GWMDMMSG] GWMDMMSG.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [GWMDMpi] C:\WINNT\GWMDMpi.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "c:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [EPSON Stylus C62 Series] C:\WINNT\System32\spool\DRIVERS\W32X86\3\E_S0BIC1.EXE /P23 "EPSON Stylus C62 Series" /O6 "USB001" /M "Stylus C62"
O4 - HKLM\..\Run: [MMTray] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mm_tray.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,[email protected]
O4 - HKLM\..\Run: [cfgmgr52] RunDLL32.EXE C:\WINNT\cfgmgr52.dll,DllRun
O4 - HKLM\..\Run: [2F8T35j] slbonui.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [System service62] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\hhnpuh.exe reg_run
O4 - HKLM\..\Run: [eXtendia PC Security Tools] "C:\Program Files\Boomerang Software\eXtendia PC Security Tools\Pfft.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ESPN BottomLine] C:\Program Files\ESPN\BottomLine\bline.exe
O4 - HKCU\..\Run: [Jor3RRHtg] sdptmgr.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [uticur] C:\WINNT\system32\uticur.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"
O4 - HKCU\..\Run: [Ashampoo PopUpBlocker] C:\PROGRA~1\PCPOWE~1\PopUpKiller.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINNT\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'pfftsp.dll' missing
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - https://www.stopzilla.com/_download/...ler/dwnldr.cab
O18 - Filter: text/html - {8293D547-38DD-4325-B35A-F1817EDFA5FC} - C:\Program Files\Cas\Client\casmf.dll
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: Internet Settings - C:\WINNT\system32\smrvdeps.dll
O23 - Service: AVG6 Service (AvgServ) - GRISOFT s.r.o - C:\PROGRA~1\Grisoft\AVG6\avgserv.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\T3duZXIA\command.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\navapsvc.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\NCS\Sync\NetSvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\NPROTECT.EXE
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~2\NORTON~1\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINNT\wanmpsvc.exe



Whatever you can help with, would be much appreciated.

RELEVANCY SCORE 200
Preferred Solution: AHH! Struggling to fix a computer

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: AHH! Struggling to fix a computer

Hello, and welcome to TSF!

Please print out or copy this page to Notepad. Make sure to work through the fixes in the exact order it is mentioned below. If there's anything that you don't understand, ask your question(s) before proceeding with the fixes. You should 'not' have any open browsers when you are following the procedures below.

Go to My Computer->Tools/View->Folder Options->View tab and make sure that 'Show hidden files and folders' (or 'Show all files') is enabled. Also make sure that 'Display the contents of system folders' is checked. If you have Windows XP, the search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that 'Search system folders', 'Search hidden files and folders', and 'Search subfolders' are checked.

For the options that you checked/enabled earlier, you may uncheck them after your log is clean. If we ask you to fix a program that you use or want to keep, please post back saying that (we don't know every program that exists, so we may tell you to delete a program that we think is bad to keep).

===============

Download, unzip to your desktop CWShredder and run it, then:

1. Click "Check For Update"

(If an update isn't available, skip to step #4.)

2. Click "Click here to Download the upate".
3. When the new version has been downloaded, click "Save".
4. Click "Fix ->"


===============

Let's look for, and delete, any program segments(prefetches) that might be present, and are associated with the 'problems' we're trying to remove from this system. To do this, let's:

1) Click "Start | Search", then search for each of these program's base name(s), in all files and folders:

dees.exe*
slbonui.exe*
sdptmgr.exe*

2) Then if any are found in the 'prefetch' folder, delete them.

Look closely, since the 'base' name will have a bunch of random numbers and letters attached to it.

===============

Go to Add/Remove programs and remove(uninstall) the following, if present:

EZula Toptext
Viewpoint Manager
Web Offer

The above could appear anywhere within the entry. Be careful not to remove any personal or system software.

===============

Next, Open a command prompt by:

1. Clicking "Start", then "Run...".
2. Enter "cmd" (without the quotes).
3. Enter "services.msc" (without the quotes).

-

Now, locate and 'stop' the following services, if present:

Command Service (cmdService) owner ... (C:\WINNT\T3duZXIA\command.exe)

Look carefully, since the name of the service (above) can be anywhere in the entry; also be careful not to 'stop' any required system services.

===============

Run HiJackThis then:

1. Click "Config..."
2. Click "Misc Tools"
3. Click "Open Process manager"

-

Next, while holding down the CTRL key, locate (if present) and click on (highlight) each of the following:

C:\WINNT\T3duZXIA\command.exe
C:\WINNT\system32\dees.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINNT\system32\slbonui.exe
C:\WINNT\system32\hhnpuh.exe
C:\Program Files\Boomerang Software\eXtendia PC Security Tools\Pfft.exe
C:\WINNT\system32\sdptmgr.exe
C:\Program Files\Cas\Client\casclient.exe

Now double-check and make sure that only those item(s) above are highlighted, then click "Kill process". Now, click "Refresh", check again, and repeat this step if any remain.

===============

Run HiJackThis and click "Scan", then check(tick) the following, if present:


R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://searchmiracle.com/sp.php
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = websearch.shopnav.com/q.cgi?q=

O2 - BHO: CControl Object - {3643ABC2-21BF-46B9-B230-F247DB0C6FD6} - (no file)

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [AUNPS2] RUNDLL32 AUNPS2.DLL,[email protected]
O4 - HKLM\..\Run: [2F8T35j] slbonui.exe
O4 - HKLM\..\Run: [System service62] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [System service63] C:\WINNT\etb\pokapoka63.exe
O4 - HKLM\..\Run: [KavSvc] C:\WINNT\system32\hhnpuh.exe reg_run
O4 - HKLM\..\Run: [eXtendia PC Security Tools] "C:\Program Files\Boomerang Software\eXtendia PC Security Tools\Pfft.exe"
O4 - HKCU\..\Run: [Jor3RRHtg] sdptmgr.exe
O4 - HKCU\..\Run: [eZmmod] C:\PROGRA~1\ezula\mmod.exe
O4 - HKCU\..\Run: [eZWO] C:\PROGRA~1\Web Offer\wo.exe
O4 - HKCU\..\Run: [uticur] C:\WINNT\system32\uticur.exe
O4 - HKCU\..\Run: [CAS Client] "C:\Program Files\Cas\Client\casclient.exe"

O16 - DPF: {4208FB4D-4E53-4F5A-BF7A-3E047DDB5281} (ActiveX Control) - http://www.icannnews.com/app/ST/ActiveX.ocx

O23 - Service: Command Service (cmdService) - Unknown owner - C:\WINNT\T3duZXIA\command.exe


Now, with all windows closed except HiJackThis, click "Fix checked".

===============

Locate and delete the following item(s), if present. Make sure your able to view system and hidden files/ folders:

folders...

C:\WINNT\T3duZXIA
C:\Program Files\Viewpoint
C:\Program Files\Boomerang Software
C:\Program Files\Cas
C:\WINNT\etb
C:\PROGRA~1\ezula
C:\PROGRA~1\Web Offer

files...

C:\WINNT\system32\dees.exe
C:\WINNT\system32\slbonui.exe
C:\WINNT\system32\hhnpuh.exe
C:\WINNT\system32\sdptmgr.exe
C:\WINNT\system32\uticur.exe

Search for...

AUNPS2.DLL
slbonui.exe
sdptmgr.exe

...using "Start | Search...".

-

Note that some of these file(s) may or may not be present. If present, and cannot be deleted because they're 'in use', try deleting them from "Safe Mode".

===============

Post back a new log, and let us know how everything goes.

Read other 11 answers
RELEVANCY SCORE 50.4

Im not excaly sure where this should go, but admins feel free to move this post if its in the wrong section. I tried overclocking my computer, and to make a long story short, i couldnt get it to OC, so i restored everything to default, and it still has trouble booting. Sometimes it will boot if i let it sit for like 10min, other times it will if i unplug my second HDD. Does anyone have any ideas?

I was thinking it might be the Power supply..
 

A:Computer struggling to boot

if you were playing around with overclocking, it's possible that you damaged some hardware, keep that in mind. you should probably doublecheck what you have done to the bios (load defaults perhaps) to make sure you haven't made a setting whilst trying to overclock that is causing your problems.
 

Read other 1 answers
RELEVANCY SCORE 49.6

Ok my computer is only about a year old from the time I bought it and lately its performance has really dropped,unnaturally so...I play alot of video games online and whenever I play combat arms It takes forever to load.Game will run fine once it's loaded.I also get Windows Virtual Memory Minimum Too low when playing and I have 768MB Of RAM so I know i have enough ram to play the game.Loading applications like firefox,WMP,or pretty much anything else takes forever as well I Bought and installed Registry Defense which corrected 2.2k registry errors and although it did pick up my speed i still get horrible loading times on applications.Then I thought Maybe It was my harddrive so I ran CCleaner,Deleted a bunch of Unused movies I had stored on there and cleared it up to 40GIG out of 114GIG still loading slow.I don't know what else to do,there doesn't appear to be any proccesses which are using my cpu infact most of the time my cpu usage stays around 35% or so unless im on a video game its like its not even trying to open my applications fast x.x idk what to do

heres my specs

Windows Home edition SP2
AMD Athlon XP 2200+ 1.8Ghz
Nvidea Geforce 5500FX 256 MB of RAM
and 768 MB of RAM

I'm Pretty sure its not a virus as neither AVG or Webroot spy sweeper has found anything

A:Computer struggling with simple tasks all of a sudden

Hi jaybird1. BC admin does not advise the use of any type of Registry Cleaner due to the potential for really mucking up your computer. http://www.bleepingcomputer.com/forums/ind...t&p=12588292. 768MB of RAM is very minimal these days, and a look at putting in another stick would make quite a difference.3. Virtual Memory is an area set aside on your hard drive for use when you run out of RAM. In your case, I would set it to 1500MB in both boxes. (Hold down the WinLogo key and press Pause/Break. Click Advanced/performance SETTINGS/and Advanced again. Under virtual memory, click CHANGE. Highlight C: click Custom Size and enter 1500 in both boxes/Set and OK your way out. This will fix your Low Virtual Memory msg, but I would look seriously at getting more RAM).Cheers

Read other 1 answers
RELEVANCY SCORE 38.8

The fan on the Power Supply keeps going on and off. It spins for about 1 second then turns off then turns on. Sometimes the fan spins for more than 1 second and it makes a weird squeaky noise. I haven't cleaned my PC properly in months... I used a hair dryer to blow away the dust but problem is still occurring. Should I open up the PSU and clean it further... or is it time for a new PSU?
 

A:PSU fan struggling

A ahir dryer probably would not provide the appropriate air pressure to do a good job, I suggest trying to clean it with a can of compressed air. These can be picked up for about $3 at walmart, kMart, just about any store that sells electronics. Alswo a cleaning about every two weeks would be a better scheme. I take 5 computers out to my work shop at least every two weeks for a good dust removal. But then I have a small compressor with an air nozzle and turn the pressure down to about 20 PSI.
 

Read other 3 answers
RELEVANCY SCORE 38.8

Hi, names Zero, new to the forums. but figured it would be a good place for me. anyways onto my problem.

I've been having this issue for about a week now. My audio cuts in and out while streaming on youtube. or other streaming sites, yet on my computer i can listen to music/vids for hours and it wont skip. within a 3 minute vid on youtube or such the audio will cut out for 1-4 seconds. every minute or so. And I know it doesnt have anything to do with my net speed. im on a 10 meg cable connection. and even with the video fully loaded it will do it. I'm no.. novice around computers. but this is one issue that I cant seem to solve on my own.

List of things tried.
Updating audio drivers.
Uninstalling audio drivers. reinstalling, trying without updating first, then reupdating
Updating adobe flash player.
Uninstalling/trying without adobe flash player (Shocked it let me play videos without adobe flash >.>)
Installing older version of adobe flash player.

Tried on both Firefox and Internet explorer. same results with the cutting of audio. so dont think its as simple as bad version of explorers. running latest version of FF. old version of IE. tried on a fresh install of google chrome.

My computer specs.
Windows Xp media edition Service pack 3
Nvidia geforce 9600 gt graphs card.
dual core 2 proc.
3 gigs of ram (Initially four but windows xp wont recognize more then 3)

Soo can anyone help me out here?


Edit: P.s It wont cut out sounds/video over skype ... Read more

A:Help please. struggling!

after further testing. it seems to be mainly two sites..

Youtube.
PutLocker

Read other 3 answers
RELEVANCY SCORE 38.8

When I boot up I am getting a window with the message ' There is a problem starting C:\Program Files (x86)\Conduit\CT3309350\plugins\TBVerifier.dll How can I stop this happening?
 

A:Struggling

Run the following and use Clean up button, does issue stop?

Download AdwCleaner by Xplode from here: http://www.bleepingcomputer.com/download/adwcleaner/ and save to your Desktop.
Double click on AdwCleaner.exe to run the tool.
Vista/Windows 7/8 users right-click and select Run As Administrator
Click on the Scan button.
AdwCleaner will begin...be patient as the scan may take some time to complete.
When it's done you'll see: Pending: Uncheck any elements you don't want removed.
Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
Look over the log especially under Files/Folders for any program you want to save.
If there's a program you want to save, just uncheck it from AdwCleaner.
If you're not sure, post the log for review.
If you're ready to clean it all up.....click the Clean button.
After rebooting, a logfile report (AdwCleaner[S0].txt) will open automatically.
Copy and paste the contents of that logfile in your next reply.
A copy of that logfile will also be saved in the C:\AdwCleaner folder.
Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
To restore an item that has been deleted (if necessary):
Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.

Kevin
 

Read other 3 answers
RELEVANCY SCORE 38.8

Hi Guys,

I seem to have been hit witth something, can anyone please assist, it would be much appreciated.

Regards,

Wilsy.
******************

Logfile of HijackThis v1.99.0
Scan saved at 19:39:51, on 25/01/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\atievxx.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
C:\Program Files\Belkin\Belkin Wireless Network Utility\WLanCfgG.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Cotton Eyed Joe\My Documents\My Files\ADAware\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\cqdls... Read more

A:Really struggling here, please help?

Remove all these, delete associated files

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\cqdls.dll/sp.html#28129
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {61A1BD6A-1454-4FC8-F175-3EDD86B070CF} - C:\WINDOWS\atllp32.dll
O4 - HKLM\..\Run: [1C1.tmp] C:\DOCUME~1\COTTON~1\LOCALS~1\Temp\1C1.tmp.exe 1 28129
O15 - Trusted Zone: *.frame.crazywinnings.com
 

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RELEVANCY SCORE 38.8

I am not sure whether I chose the right forum for this topic, as it's not only one game but morelike all processes are affected. When I am playing any game with like, say, 90 fps, it certainly does not feel like 90 fps like it used to feel before the problem. It feels lots of less, choppy, slow and especially when I use mouse to turn and to look around. This same problem comes with not only this game, but other programs and games aswell. Just a simple task like watching a movie from my computer, usually when the camera moves, it feels like the pc is giving some kind of lag. I must say, I did re-install my windows when I noticed the problem but there was no significant change.... So I deduce it must be a hardware problem. I hope you understand something from my explanation

Oh. And I check the temperature on graphics card. It seems to be ok, around 60 degrees? So it could not be due to overheating I guess.

Could it be that the card is broken? May the monitor be faulty? If, how can I get this confirmed?

For the reference my specs are

Intel Core 2 DUO CPU E8500 @ 3.16 Ghz P5Q Deluxe
RAM 4 GB
ATI RADEON HD 4800-series
Windows 7 32-bit

I am very frustrated by the situation, and any help would be highly appreciated
I've once taken my pc for repair but they couldn't fix it.
 

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RELEVANCY SCORE 38.4

Hi there,

Struggling to get Certificates to work on Win8 for https login to my NAS.
With https enabled on NAS I keep getting the Red https splash security page on both IE and Chrome.

Followed the instructions to generate/edit the Certificate from the NAS (produces new cert timestamp of Feb 2016).
Instructions in NAS docs say I should import this and allow the manager to automatically choose the appropriate certificate folder.
This I do and it puts the certificate into the "Intermediate Certification Authorities" folder by default.

Contacted the NAS company and they don't know why it won't work, as I have followed their documented instructions.

Any help appreciated.

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RELEVANCY SCORE 38.4

I've had my laptop since 2012, had a few problems with it but had them all fixed. I recently started gaming again after about a year.
I want to record my gameplay, but when i try to record gameplay my FPS drops drastically. i would be getting around 190+FPS when not recording, but as soon as i start it drops to 39-50FPS.
Anyone got any advice on how i can improve/fix this issue?
 

A:My Laptop Is Struggling

could be the recording game program. does it occur if using an alternative program like OBS
https://obsproject.com/index
 

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RELEVANCY SCORE 38.4

I've recently gone on broadband with O2 in the UK and after a few weeks my wireless adapter is having trouble finding my wifi box.
It can find others no probs. After about 3 attempts, turning off & on it can eventually find mine, could my internet use or my systems be hindering it's performance?
I'm running Windows XP.
Hijackthis log:
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:42:13, on 28/06/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Java\jre1.5.0\bin\jusched.exe
C:\WINDOWS\SM1BG.EXE
C:\WINDOWS\TBPanel.exe
C:\WINDOWS\system32\RunDll32.exe
C:\Program Files\Sony Ericsson\Mobile2\Application Launcher\Application Launcher.exe
C:\Program Files\O2\bin\sprtcmd.exe
C:\Program Files\SiteAdvisor\6261\SiteAdv.exe
C:\Program Files\Creative\Creative ZEN\ZEN Media Explorer\CTCheck.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Creativ... Read more

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RELEVANCY SCORE 38.4

Background I have been using VS Revo Pro to uninstall a number of unwanted programs, and in the process noticed that saving of neither a registry backup nor a system restore point was happening.

I contacted VS Revo, and it was suggested that the problem could lay with the permissions settings. The picture taken of the relative properties seems to show that full permissions are granted. Am I perhaps wrong?

The advice about permissions in the Windows 7 system really confuses me, when it talks of objects in editing permissions too. I cannot grasp what the objects wold be in a case like mine, if indeed they are relevant.

I should. please, ask for as much help as I can get on this confusing matter.

A:Permissions, I am really struggling

What happened when you right-clicked on Revo icon and Ran As Administrator?

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RELEVANCY SCORE 38.4

Hello, Techies

Here's my problem. (My old hard drive went kaput; we'll talk slave issues later.) For now, however, here's what's wrong: I bought a new 80G hard drive (Seagate), and after much cussing and wrangling, finally got XPPro to load. However, my system only recognizes a "C" drive; neither my cd/rom nor my cd burner are showing up as being in my system. I have no partitions (that I know of; I am a novice...ok, rank amateur). How do I get my computer to recognize the other drives? Thanks a million in advance.
 

A:Struggling Novice

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RELEVANCY SCORE 38.4

I have a Dell Latitute D600 and everything was working fine. Well I started to get the blue screen of death every so often so I ran a chkdsk repair. I guess it found some errors and corrected them. Anyway, now my computer takes at least twice as long to boot. Anyone have any suggestions?

A:XP struggling to boot

First off try going to Start -> Run -> msconfig
Then go to the Startup tab and start unchecking programs that you don't want starting when your PC does. Be sure you know what you're unchecking first though. The name and manufacturer can give some clues, or googling them will tell you what they are. Unchecking all of the unwanted/unnecessary programs should vastly improve your boot time.

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RELEVANCY SCORE 38.4

Hi I am running XP sp3......have problem with hijack also cant access system restore and many security sites (its as if it knows I am trying to kill the problem)....have managed to do a hijack log and another website has advised that you may be able to offer advice......

details are:

Logfile of HijackThis v1.99.1
Scan saved at 12:45:05, on 19/09/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16705)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\DOCUME~1\paul\LOCALS~1\Temp\Temporary Directory 1 for hijackthis[1].zip\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en&source=iglk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start... Read more

A:real struggling

thanks to all - can I leave this for now - I think I may be on the way to resolving the problem without making demands on your time

thnx

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RELEVANCY SCORE 38.4

I have followed the steps outlined to get rid of this but it just keeps coming back. I delete everything at the very end for step 21 and when I run HiJack This again its back just with new junk. Ok here is my current log. Oh it will not let me delete winlogin.exe not even from the task manager says its critical and can not delete. Logfile of HijackThis v1.98.2Scan saved at 10:14:02 PM, on 12/2/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\System32\00THotkey.exeC:\Program Files\Analog Devices\SoundMAX\PmProxy.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\ltmoh\Ltmoh.exeC:\WINDOWS\System32\TPWRTRAY.EXEC:\Program Files\TOSHIBA\TouchED\TouchED.ExeC:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\WINDOWS\System32\TFNF5.exeC:�... Read more

A:t.swapx.cc Struggling

ok i finally got it to work *I think* here is the new log....but now i have a new problem I cant open Internet Explorer without a error message and then it shutting down. It wasnt doing that before. Just to be able to type this to you guys I had to hope over to MSN sigh ok here is my new log. Logfile of HijackThis v1.98.2Scan saved at 11:20:07 PM, on 12/2/2004Platform: Windows XP SP1 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\savedump.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\WINDOWS\System32\svchost.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\Explorer.EXEC:\Program Files\Common Files\Symantec Shared\ccApp.exeC:\WINDOWS\System32\00THotkey.exeC:\Program Files\Analog Devices\SoundMAX\PmProxy.exeC:\Program Files\Apoint2K\Apoint.exeC:\Program Files\ltmoh\Ltmoh.exeC:\WINDOWS\System32\TPWRTRAY.EXEC:\Program Files\TOSHIBA\TouchED\TouchED.ExeC:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exeC:\Program Files\Toshiba\ConfigFree\NDSTray.exeC:\... Read more

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RELEVANCY SCORE 38.4

Hi! My english isnt the best, but ill try to explain.

The BSOD suddenly pops up whenever it wants it seems, and I get it alot. Im not a computer man, so I dont understand what to read, or what to do. But I hope you guys can figure out the problem, or atleast get me closer to a solution. Ill add the minidump file here, and hope for quick response on the problem. Just ask me if you have any questions regarding my computer please. Ill answer as fast as I possibly can.

I also noticed a file named MEMORY.DMP which was 211 568kb, should I upload this file too? Or is it something else?

Specs:
Graphics Card: Nvidia Geforce 8800 GT
Processor: AMD Phenom 9850 Quad-Core Processor
Motherboard: MSI K9A2 Platinum
RAM: 4GB (Cant find the name)
OS: Windows XP Sp3

A:Struggling with BSOD

Anyone at all know the issue?

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RELEVANCY SCORE 38.4

I am still struggling to use the Security portal to come up with a listing of every update I expect to see on my machines under by control.
I am currently using the following resources:
https://blogs.msdn.microsoft.com/dotnet/2017/05/09/net-framework-may-2017-monthly-rollup/
https://blogs.technet.microsoft.com/office_sustained_engineering/2017/05/09/may-2017-office-update-release/
https://support.microsoft.com/en-us/help/4009470/windows-8-1-windows-server-2012-r2-update-history

https://support.microsoft.com/en-us/help/4009469/windows-7-sp1-windows-server-2008-r2-sp1-update-history

https://support.microsoft.com/en-us/help/4018124/windows-10-update-history
https://support.microsoft.com/en-us/help/894199/description-of-software-update-services-and-windows-server-update-services-changes-in-content-for-2017
Even with the api I still can't bundle the report into a "what KB's will I see offered up".  Do you have any other suggestions?

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RELEVANCY SCORE 38.4

I like my Epson Stylus photo R300, has always done a good job of printing my CD/DVDs, but alas since upgrading to Win10 64 bit, (Win 10 works automatically for standard printing) but not for printing CD/DVD it gives me the nag that the driver dealing with CD printing is not installed. Any ideas, your thoughts as always most appreciated. I have installed the latest Print CD software.

A:Struggling to print CD/DVD

I have an Epson 835 that will print to CD/DVD's working in Win 10.

I did an upgrade from Win 8.1 and didn't have to reinstall everything. However, coming from Win 7, reinstalling ALL the Epson software, including the Epson Print CD program may be needed. It appears Win 10 64 bit is supported.
Here is a link to the Epson downloads.
Epson Stylus Photo R300, Drivers & Downloads - Technical Support - Epson America, Inc.

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RELEVANCY SCORE 38.4

I don't seem to be getting as good fps as I used to as I think my pc is getting old I was wondering what the best spec to upgrade for my pc would be as I don't want to have to upgrade everything at once
Current Specs:
Monitor: S27C450B Series 4 LED
Graphics Card: NVIDIA GeForce GTX 970
Ram: 8GB
SSD: Samsung SSD 840 EVO 120GB
Processor: Intel(R) Core i7-4790 CPU @ 3.60GHz (8 core)
If I forgot to add anything let me know and preferably please tell me how to find out what it is because I'm not very good when it comes to computer specs
 

A:Struggling to run games

What exact ram? What speed ddr3? Why only 8GB?

If you are gaming , 16GB minimum would be best.

What kind of games do you play? At what resolutions? What graphics settings do you play on now/want to play on?
 

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RELEVANCY SCORE 38.4

Hi! My english isnt the best, but ill try to explain.

The BSOD suddenly pops up whenever it wants, and I get it alot. Im not a computer man, so I dont understand what to read, or what to do. But I hope you guys can figure out the problem, or atleast get me closer to a solution. Ill add the minidump file here, and hope for quick response on the problem. Just ask me if you have any questions regarding my computer please. Ill answer as fast as I possibly can.

I also noticed a file named MEMORY.DMP which was 211 568kb, should I upload this file too? Or is it something else?
 

A:Struggling with BSOD

"I'm not a computer man"... What is the computers make and model? What version of Windows is installed?
 

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RELEVANCY SCORE 38

Part of our strategy to do the right thing for our teenage offspring is to try and limit the amount of time they spend glued to the computer screen playing online games etc. We've tried parental management functions in our router to put time limits on IP leases but it turns out our isp has disabled those functions in the router. So I've tried setting up user accounts with password access. Waste of time because a 2 second search of Google finds 15 ways to circumvent account passwords. I know there must be a way to lock it down so the devious little blighters can't discover the passwords. I also want to know how to block access to a certain IP address so they can't log in to the router and find or change the Wi-Fi password. Can somebody give me some pointers at all?
Thanks in advance
Pete

A:Struggling to be a responsible parent

K9 parental control
 
Block web sites in more than 70 categories, including pornography, gambling, drugs, violence/hate/racism, malware/spyware, phishing
Force SafeSearch on all major search engines
Set time restrictions to block web access during designated times
Configure custom lists for "always allow" and "always block"
Override a web page block with password
Trust the enhanced anti-tampering, even children can't break
View easy reports to monitor and control web activity
Real-time categorization of new adult and malicious sites
Best free parental controls software/internet filter available
Compatible with Windows or Mac machines
Edit: Or use Windows 7 parental controls.  The parental controls do not have a setting for time restrictions on internet access. It only restricts time the computer can be used.

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RELEVANCY SCORE 38

Hi,Any help on how to remove the remaining services that Spybot and Ad-Adware can't remove would be appreciated.Here is the hijack log...Logfile of HijackThis v1.99.1Scan saved at 10:52:24 PM, on 15/03/2006Platform: Windows XP SP2 (WinNT 5.01.2600)MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)Running processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\services.exeC:\WINDOWS\system32\lsass.exeC:\WINDOWS\system32\svchost.exeC:\Program Files\Windows Defender\MsMpEng.exeC:\WINDOWS\System32\svchost.exeC:\Program Files\Common Files\Symantec Shared\ccProxy.exeC:\Program Files\Common Files\Symantec Shared\ccSetMgr.exeC:\Program Files\Norton Internet Security\ISSVC.exeC:\Program Files\Common Files\Symantec Shared\SNDSrvc.exeC:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exeC:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exeC:\WINDOWS\system32\spoolsv.exeC:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exeC:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYSC:\WINDOWS\system32\svchost.exeC:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exeC:\WINDOWS ... Read more

A:Spyfalcon - Struggling To Remove It All

Hello,It's better to print out the next instructions or save them in notepad, because you also have to work in safe mode without networking support, so this page wouldn't be available then.It is also important you don't miss a step and perform everything in the right order!!I see you have Windows Defender running.The real-time protection may interfere with the fixes, that's why I want you to turn it off.To turn real-time protection offOpen Windows Defender. (Click Start, click Programs, and then click Windows Defender.)Click Tools, and then click General Settings.Under Real-time protection options, Uncheck the Turn on real-time protection (recommended) check box.Then click Save. Then rightclick the icon in your systray and choose 'exit'When your hijackthislog is clean again, please turn on the realtime protection again.* Download smitRem and save the file to your desktop.Doubleclick it and choose install. This will create a new folder on your desktop with the name smitrem.* Please download ewido security suite; it is a free version of the program.Install ewido security suiteWhen installing, under "Additional Options" uncheck..Install background guardInstall scan via context menuLaunch ewido by double-clicking on the icon on your desktop.The program will now open to the main screen.When you run ewido for the first time, you may get a warning "Database could not be found!". Click OK. We will fix this in a moment.
You will need to update ewido t... Read more

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RELEVANCY SCORE 38

Hello ,

Very stupid question perhaps, if you clean the disk, will that take everything away the former users put on the PC ?

Thanks for any answers in advance,
Cheers,
Thelma

A:struggling with the old stuff still on this laptop

  
Quote: Originally Posted by thelma


Hello ,

Very stupid question perhaps, if you clean the disk, will that take everything away the former users put on the PC ?

Thanks for any answers in advance,
Cheers,
Thelma


That's not a stupid question. If you completely wipe the disk, then yes, it will take everything away. The disk will be essentially a blank disk with no data, OS, etc. left on it. If you don't want to lose any data from the disk, then you would need to copy the data over to another disk before wiping it. If you want a bootable copy of the disk, then you would need to clone it to another disk before wiping (Macrium Reflect Free is an excellent program for cloning).

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RELEVANCY SCORE 38

Nothing personal but I hate Windows 8. I'm seriously struggling just to do the basics on my pc with it and WHY do I have no games? Where is my Mahjongg and Spider Solitaire? Why did my internet explorer icon disappear into thin air after a few days and I can't find it now??????

This is driving me MAD!!!!

Thanks.

A:Grrrrr - struggling just to do the basics on my pc

Hello Shug, and welcome to Eight Forums.

You can get free games from the Games app or Store on your Start screen. You'll have to be signed in with a Microsoft account to be able to though.

Do you mean the Internet Explorer tile on your Start screen? If not, then where?
Internet Explorer Modern - Restore in Windows 8
If you have further questions about Windows 8, then please feel free to create new threads to ask.

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RELEVANCY SCORE 38

Hello, this is my first post to this forum and I thank you so much for taking a moment to read!

I am running Windows 7,
i have an external harddrive that is struggling, as i use it to store my audio files for Pro Tools music production
it is simply very slow as of lately, and i try and back it up in case it completely fails and it takes over night
then when i check, i realize it only backed up maybe a 1/3 of the whole drive because it found an error,
and it seems that the struggling external harddrive turns off or something, because its no longer in My Computer

if you know of a software that will surely pull the files off the drive, that is hopefully free, i;d be much appreciative.
or any help you can offer

once again thank u so much!
 

A:Backing up a struggling harddrive

No, you have to sit there and babysit the drive (pull files off manually in order of importance) because if its only working for a short time interval due to a hardware issue, no consumer software is going to keep that drive alive while it pulls data off, and in fact your opportunity for pulling data off may be extremely limited so you dont' want to start any automated backup process over and over again without complete success.
You can try a LINUX Live CD distro and see if its better at keeping the drive alive as you're transferring data but if its a heat issue by chance, it would probably take longer to fire up with a Live CD than to get going with 7.
Its also possible that its a problem with the bridge hardware/firmware so swap cables if possible, change ports/computers or if advanced, remove the drive from the external enclosure and hook it up directly to its native form of I/O.
 

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RELEVANCY SCORE 38

I am still unable to get my query to filter the data to suit my requirements. the only way I can see how to do it is to have 16 queries based on a further 16 queries, 32 in total, to give what i need. somehow I think there must be a simpler way, using 1 or 2 queries. Any help would be very grateful.
Thanks
Ben
 

A:Solved: still struggling with a query

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RELEVANCY SCORE 38

Hi All,

I recently purchased a new system (custom built) with the following specs:

Intel core i7 950 CPU (not overclocked)
6 GB Ram
ASUS P6X58D-E Motherboard
ATI Radeon HD 6870 (2 in crossfire)
Windows 7 Ultimate x64

And I am using a D-Link DWA-125 Wireless N 150 USB Adapter.
My ability to connect to the internet seems to be on and off, previously I had tried a different USB adapter with similar (worse) results.

Yesterday I was able to connect, although it was quite slow, but that may have been due to my internet going slow at the end of last month.

ipconfig gives the following results:
Windows IP Configuration

Host Name ............... : Adrian-PC
Primary Dns Suffix ......:
Node Type ................: Hybrid
IP Routing Enabled ..... : No
WINS Proxy Enabled ....: No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix : lan
Description ......................... : D-Link DWA-125 Wireless N 150 USB Adapter(rev.A2)
Physical Address....................: 1C-7E-E5-5C-1C-F3
DHCP Enabled ...................... : Yes
Autoconfiguration Enabled ...... : Yes
Link-local IPv6 Address...........: fe80::51ef:df03:7c75:9e06%12(Preferred)
IPv4 Address........................ : 192.168.1.67(Preferred)
Subnet Mask.........................: 255.255.255.0
Lease Obtained......................: Sunday, July 03, 2011 11:12:26 AM
Lease Expires........................: Monday, July 04, 2011 11:24:41 AM
Default Gateway....................: ... Read more

A:Internet connection struggling

Hi AK 47, read this Attachment 162904

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RELEVANCY SCORE 38

I have a URL, I've figured out how to make links display in my sheet, now I'm trying to figure out how to take 4-5 numbers out of a giant url. I'm having extreme difficulty doing this. After I extract these numbers I'm planning on inserting it into another macro to make everything automated, right now we have a dialog box macro where it goes 1 by 1 and asks for these numbers and we are manually pulling them out of the url which is time consuming when you have a 500 product project.

Heres the URL:
http://admin.fineartstore.com/cgistore/store.cgi?page=/new/product.html&setup=1&ida=19357&idp=19287&his=0|19287&cart_id=_SQHUw0lpNuFk0XHh.4372&adm=1
All I need is what comes after ida=, it stops at the ampersand. I feel like a noob right now because I couldn't even figure out the formula to do this. I've learned it before I'm sure but its not coming to mind right now. anyways Help is greatly appreciated, I've pretty much got a sheet with about 300 links in A and I have to extract those five numbers!

Thanks!
 

A:Struggling With this VBA Need to extract text

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RELEVANCY SCORE 38

Hi I am confused with Pinnacle Studio as it is all new to me
I saved a captured movie as an Mpeg hoping to play it on a Dvd player it took hours! Then copied it with my CD Writer
But now i find it will not play on a Dvd player after all!
What have I done wrong?
 

A:Struggling with pinnacle Studio 8

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RELEVANCY SCORE 38

Hi all, first post here!

I have recently bought a new quad PC and installed Vista Ultimate x64 on it. It installed fine, I activated it and started to get the updates through, after a few hours they were all installed successfully.

However, last night the Vista SP1 update appeared and I am a bit stuck! It says it is downloading but just stays on 0% for HOURS! Then, all of a sudden last night it climbled to 94%, stopped and I got an error from Windows saying the update has stopped working. I ran it again over night and got up this morning and it looked like it had finally downloaded as it was in the install process, asking me to press Next etc. I left it running but when I returned it said it had failed.

Now when I try to run it again, it seems to be stuck on 0% again. I have tried turning the firewall off but nothing happens.

Any ideas? Can it be downloaded manually and installed from somewhere else? Has anyone else had this problem?

Cheers
Tim

A:No Error but struggling to install SP1

Hello Geordie,

Welcome to the forum

Have a look here;
Download details: Windows Vista Service Pack 1 Five Language Standalone for x64-based Systems (KB936330)

Make sure that you have all the latest drivers and Bios before installing.

I hope this helps.

Pooch

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RELEVANCY SCORE 38

Defrag stopped displaying progress and there was no hdd activity, so I waited and then shut defrag down. Had troubles so rebooted. On restart mouse would not move and keyboard didn't work. So I turned it off again. On restart I kept mouse moving and that stopped it from freezing, but svchost is running 50% and I can't open any programs. If I open exploer I can see the folders but it stops responding if I try to click on one.

In safe mode I looked at the event viewer and the only unique event since the trouble started is to do with cdr4_xp.sys. This is something with roxio so I rid of of everything roxio, including this driver and all registry keys. The problem has not resolved. Safe mode with networking seemed to have the same problems as normal windows.

I believe the defrag crash had something to do with me disabling my wireless during defrag. The popup window stayed open.

Any help would be appreciated. I don't have an external hard drive so I'm hoping for solutions that don't require backup, but beggars can't be choosers.

Thanks

Sorry for the careless English. I'm on an iPod to write this. Also iPod seems to correct defrag to defray. I missed it in title.

A:Defray crashed now xp struggling

If you can get into Safe Mode try doing a System Restore.Start> All Programs> Accessories> System Tools> System Restore.When this opens make sure that "Restore my computer to an earlier time" is chosen, and click on Next>.The dates appearing in bold are the dates that you can restore to, click on the date that you want and then click Next> to start the System Restore, you may get the message telling you that you will have to restart your computer to start, click ok. When the computer restarts and you have logged on as the administrator a Restoration Complete page will appear, click on OK to complete the process.

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RELEVANCY SCORE 38

Hi I'm new here so if anythings unclear or not stated please ask and i'll try and explain better.

I've been having a problem with the sound on my laptop, when im doing nothing else at all it ok (most of the time) but when i do anything, even as little as to minimise a window the sound cuts in and out, its like its stuttering. sounds like my system was struggling to cope.

So i did everything i could think of, cleaned out my hard drive, defragged, run anti-virus/spyware software. But it's no better - i have no idea whats causing it now. Ive been trying to understand all the processes and CPU usage in the task manager to see whats goin on but ive been largely unsuccessful.

Im running a Philips freevents laptop, 2GB ram, 100GB hard drive (now 40% empty after a hefty clean out!) , WIN XP

PLEASE HELP!!!
-Thanks, Dave
 

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RELEVANCY SCORE 38

Hi all, im new here as you can see and i'm sorry if this seems like a simliar post, but believe me ive been struggling for last few hours over internet on information and how to do things and getting in all kinds of trouble (i will admitt im not 100% best at computers), so here goes whats been happening with my new machine last few weeks.

2 weeks ago i had both monitors go black, then blue with the whole "prevent damage....etc" with code 0X00000116 (display drivers). It happend 3x times and that was just browsing normal on the internet, no games etc. The company of the computer told me to unistill catalyst programme and re-install. updated all windows, seemed to be fine from there on.

Few days later after the screen saver went off and monitors to black i noticed when moved mouse and come back on, it said "display drivers were not responding, but succesfully recovered" on the bottom bar, but i thought nothing of it and it seemed fine.

I now had today the BSOD again but this time code: 0x00000124 (uncorrectable hardware issue), i restarted, researched on internet and found some different answers.

after leaving the computer on as was downstairs on phone, come back to see screen saver went off and screens black, moved the mouse, but they just stayed black. NOTE: This has happened once before also. restarted as only thing i could do

last hour ive had BSOD once again with code: 0x0000019 (bad_pool_header).

Im puzzled now as to whats going on. as i speak ... Read more

A:BSOD - Struggling to understand

Please follow the instructions in this post to provide us with some information: http://www.sevenforums.com/crashes-d...tructions.html

Just FYI - the "display drivers were not responding, but succesfully recovered" message is usually indicative of a STOP 0x117 BSODish error. It's very similar to the STOP 0x116 error and we troubleshoot them the same way.

While waiting for a reply, please uninstall all the ATI video drivers from your system. Then use this procedure to install the DRIVERS ONLY: ATI video cards - DRIVER ONLY installation procedure

If that doesn't help, then start by looking at this post (about troubleshooting the STOP 0x116/0x117 errors): STOP 0x116: VIDEO_TDR_ERROR troubleshooting
You can also have a look at this one (about the STOP 0x124 error) - but I wonder if it'll be any help: Stop 0x124 - what it means and what to try

Finally, you can start running these free hardware diagnostics. I'd start with the memory test/Prime95 and the video tests: Hardware Diagnostics

How new is this machine? Is the system and/or the video card still under warranty?

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RELEVANCY SCORE 38

Hi, not sure where to post this so I'll start here.
My computer has recently started slowing almost to a crawl for no understandable reason. For example just not all I had open were IE with about 5 tabs, MS Word and streaming internet radio through VLC (plus the usual MSN which I wasn't talking on, virus checker etc.)

While the computer won't let me do any work in Word or IE, the radio is still playing.

I have run spybot, adaware and AVG spyware as well as virus checker, and after a few initial tracking cookies, have found nothing to suggest malware.

My system: 3GHz x2 AMD Athlon, 2 GB RAM, 512 MB 8600 GT graphics card, Asus M2N-E SLI Mobo, vista business x64.

Are there any diags you could suggest to find a solution to this - very hard to work when the computer stops working!

Cheers,
CB
 

A:System slowing and struggling

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RELEVANCY SCORE 38

Having trouble removing SpywareQuake virus from my computer. I've tried, Norton Antivirus, Microsoft AntiSpyWare, Spybot S&D, and Ad-ware with no success. If you can help I would appreciate it.

Here is my HiJackThis log:

Logfile of HijackThis v1.99.1
Scan saved at 8:02:05 PM, on 8/20/2006
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\Smtray.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\RUNDLL32.EXE
C:\Program Files\Norton Internet Security\IAMAPP.EXE
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\CURITY~1\cmd.exe
C:\Documents and Settings\Bill Towers\My Documents\?racle\ping.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Java\j2re1.4.2_03\bin\jucheck.exe
C:\Program Files\KODAK\Kodak EasyShare soft... Read more

A:Struggling with SpywareQuake virus

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RELEVANCY SCORE 38

Computer hangs. Long load times shut down times. Runs fine in safe mode with networking.
I downloaded adwcleaner, (from reading up on forums) and removed some threats there, but am worried i might still have more..
 
I am using windows 7 64 bit.
HP Pavillion dv7.
 
Any info you need on my part i will be glad to submitt it. I have ran tdsskiller and there is a possible tdss that might be bad but not sure..

 
 

A:Been Struggling for 2 Weeks with a possible virus

A quick update.
Here is a link i posted a few days back where i been getting a little help with my computer... Ill link it here so anyone helping me can read up on it and see where i am at.
 
http://www.sevenforums.com/general-discussion/302452-heat-damage-virus.html

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RELEVANCY SCORE 38

Ok here is the situation.

I noticed yesterday on my WD Green drive some data was slow to read e.g. excessive time to start playing video file, and at same time was read errors logged in SMART so decided to order 2 new drives and move the data.

Today I got the drives, swapped some cables round as one of my red's I realised was on the asmedia controller and I want all my red's on the intel controller, and installed the 2 new WD red drives.

For reference here is the setup

Intel controller

Samsung 850 pro ssd - system drive
WD Black 640 gig
2 Existing WD red 3TB
2 New WD red 3TB

Asmedia controller
WD green 2TB
DVDRW

Out of case temporarily due to lack of SATA ports
Samsung 750gig

Now today something unexpected happens, I am sorting out the data that will be going to the new redundant setup and suddenly I notice when trying to play a video stored on the hdd the hdd light is on all the time and the video isnt loading, task manager reports a constant high speed been read (in this case 140megabyte/sec). Explorer gets the not responding status, and killing it stops the i/o. I repeat and same file again same issue. I deleted the file. After checking over some other files same problem again on another file, I discovered tho after leaving it 20 minutes the video did actually start playing. Now some more weirdness, it seems I only have to highlight the file in explorer for the everlasting i/o, I dont even need to try and load the file, so selecting a bad file is enough for a ... Read more

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RELEVANCY SCORE 38

Hi,
 
A couple of days ago I suddenly found my AV disabled and my web traffic being redirected, following some playing around I managed to install Symantec End Point protection, which Ran, said I had sirefef and all seemed well. But I still had odd options for Windows Defender & MEP Etc.
 
I found a guide on here by Gringo which I followed, which seemed to do the Job.
 
But now I am left with one final problem
 
Windows update refuses to install KB2813170 & KB2676562 From April and May Respectively.
 
I think I have missed a step out or not ran a particular tool. I am wondering have I missed something.
 
 
Look forward to your help
 
Thanks

Lee
 

A:Struggling to Recover from sirefef

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16521  BrowserJavaVersion: 10.25.2
Run by lee.dever at 15:49:30 on 2013-07-12
Microsoft Windows 7 Enterprise   6.1.7601.1.1252.44.1033.18.3969.1148 [GMT 1:00]
.
AV: Symantec Endpoint Protection *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Enabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k LocalService
C:\windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\windows\system32\svchost.exe -k GPSvcGroup
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\windows\System32\svchost.exe -k NetworkService
C:\Program Files\Anon\Mobile Media Reminder\MobileMediaReminderService.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (... Read more

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RELEVANCY SCORE 38

WinXP Home SP2 (home PC)
Issue:
1) On Start up after splash screen while on user desktop selection screen
I recieve a error message:"SVCHOST Application Error"
" The instruction at "0x75217b68" referenced memory at "0x025475b1". The memory could not be read.

2) After accessing one of the desktop account.
I get a diolog box
Generic Host Process for Win32 Services has encountered an error and needs to close>

More Info: Error signature
szAppName: svchost
szAppVer: 0.0.0.0
szModName: unknown
szModVer: 0.0.0.0

If I press "More Technical info" I get two files displayed in a dialog box:
C:\docume~\default\locals~\Temp\WER469B.dir00\svchost.exe.mdmp
C:\docume~\default\locals~\Temp\WER469B.dir00\appcompat.txt
Note: These files don't exists - temp directories were cleaned out earlier.
Other: I've run Grisoft AVG and Ewido and few other cleanup programs and found a few virus (Cleaned them up)
I've googled and can't seem to find anything specific resolution - lots of people with same situations. Not sure if this is a corrupted file of caused by a virus situation.
Any help direction appreciated.
hjt for good measure....

Logfile of HijackThis v1.99.1
Scan saved at 10:08:57 PM, on 7/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\sys... Read more

A:Struggling with SVCHOST problems

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RELEVANCY SCORE 38

I am using Windows XP. I am getting occasional advertisement pop-ups that happen through Windows explorer even though I am a FireFox user. Sometimes these pop-ups happen when I am not doing anything internet related.I've spent a lot of time already on trying to remove them. They started when I let my wife use my account for some internet browsing -- I'll never do that again! I've done virus scans with Trend Micro Internet Security, Spyware Doctor, Malware Bytes Anti-Malware, IO Bit Security 360, Housecall, and AVG -- none of them turned up anything (though my Malware Bytes version is old and I was not able to get updates -- it told me to check my firewall settings and I have not done that yet because I know nothing about firewalls). The one that did turn up something was Spybot Search and Destroy, which found Win32.Sdbot.aad. I think Spybot removed it, but I'm still getting the popups.I also did system restore twice, because other problems starting happening as well -- Windows would not shut down, it just hung. I think I have that problem fixed now due to going back long enough on a system restore. I hope.Interestingly, once I did the system restore, I had to re-install FireFox because it was no longer launching. So I did that. When you first install FireFox, Internet Explorer complains that IE is no longer your default browser. I say that is okay, but I didn't click "don't ask me about this in the future" -- I decided there wa... Read more

A:Struggling with Adware popups

Hello, you have a lot of tools installed there. Which is your active AV?Is the Spybot the lastest version and updated?How do you get your Windows Updates?If needed. Manually Downloading MBAM Updates are below.Let's try to do this.....Reboot into Safe Mode with Networking How to enter safe mode(XP)Using the F8 MethodRestart your computer. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu. Select the option for Safe Mode with Networking using the arrow keys. Then press enter on your keyboard to boot into Safe Mode. >>>> Download this file and doubleclick on it to run it. Allow the information to be merged with the registry.RKill....Download and Run RKillPlease download RKill by Grinler from one of the 4 links below and save it to your desktop.

Link 1
Link 2
Link 3
Link 4

Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. Please refer to this page if you are not sure how.
Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)
A black screen will appear and then disappear. Please do not worry, that is normal. This ... Read more

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RELEVANCY SCORE 38

Hi there,

I've tried a lot of different methods in order to install 3.5. All have failed so far. I'm really hoping that somebody in the know will be able to help me with this.

First of all, I was running 3.5 fine as I could run programs that use it fine previously. This was on Windows 8.1 64bit before. I changed my hardware, specifically the cpu, motherboard and gpu. Reinstalled Windows and then started to reinstall everything else. As soon as I tried to reinstall 3.5, I was greeted by a message saying I wasn't connected to the internet. Error: 0x800F0906.

I thought this was strange so I decided to google it. Turns out that this isn't a common problem and I did actually find some solutions from this message board that worked for some people. More specifically I tried to install it offline via my installation disc using the command line:

C:\WINDOWS\system32>DISM /Online /Enable-Feature /FeatureName:NetFx3 /All /Limit
Access /Source:g:\sources\sxs

This did not work. I received this after running the command:


Code:
Deployment Image Servicing and Management tool
Version: 6.3.9600.17031
Image Version: 6.3.9600.17031
Enabling feature(s)
[===========================66.5%====== ]
Error: 0x800f081f
The source files could not be found.
Use the "Source" option to specify the location of the files that are required t
o restore the feature. For more information on specifying a source location, see
Configure a Windows Repair Source.
Th... Read more

A:Struggling to install .NET Framework 3.5

Try copying the 'sources\sxs' folder onto your hard drive from the installation disc, change your command in the Admin Command prompt to reflect the new location, and see if it works that way.

And even though MS doesn't provide it, you can also try downloading an installer package from here, which is Windows 8/8.1 compatible:

Download Microsoft .NET Framework 3.5 Offline Installer for Windows 8 and 8.1 - AskVG

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RELEVANCY SCORE 38

Hi all, new user here. I am running XP Pro and have been struggling with this virus for the past week or so. I have run Malwarebytes several times both as Admin and in safe mode and it found and deleted some trojan/virus. Then I also ran ccleaner. It still really ran slow and had ie redirects. Ran Adaware and cleaned. Still issues. While doing virus scans, I noticed thousands of IE temp files in a users directory I was not familiar with (not a user). I couldn't see that directory in Explorer, even with show hidden files checked. I was able to get to it in dos, so I deleted all the IE temp files there. I still have issues with IE. I ran Process Explorer and found the svchost process that was eating cpu. When drilling down in that process, I was able to see a TCP/IP tab that showed several foreign ip addresses being connected/disconnnected. So I am really paranoid. I have run the HJT log and am awaiting your directions. Thanks in advance..

A:Struggling with Virus/Trojan

Please follow these instructions:Preparation Guide For Use Before Using Malware Removal Tools and Requesting Help

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RELEVANCY SCORE 38

Hi there,

I'd like to start by saying thanks to anyone who can help. I've been trying to remove this virus for a few days now with little success.

Please bear this in mind: The virus actually took control of my computer and I restored it. The logs that I share FIRST are taken from before the original time.

Also, I have no GMER logs. Originally the laptop crashed before it had finished and I never managed to recover before I restored (system restore). I now can't open/copy or do anything with GMER.exe without admin permissions. Funny thing is I have admin permissions but i won't let me do anything with the file.

AVG 2011 Free picked up the virus and it claimed to successfully remove it although it needed to reboot. For some reason explorer.exe and itunes.exe seemed to be corrupted and were being treated as infected files.

OS: Vista Home Premium x32

This is what happens when you log in:
1. "WMIServi Application stopped working and was closed"
2. Every executable that isn't part of windows is blocked by the firewall.
3. Acer eNet Management tells me to "Check the status of the Acer eNet service"

When browsing the internet sometimes searches redirect to famoussearchsystem.com. Also, I left the laptop on all day and came back to see it had opened 16 windows on the same page (famoussearchsystem.com).

Using Malwarebytes Anti-Malware I found a number of corrupted files but the same happened as with AVG Free. It informs me to reboot but a... Read more

A:Struggling to Remove Virus

Sorry I cannot edit my first post but I thought this might be important. AVG was at the stage where it should have uninstalled but failed so I ran an AVG removal tool which rebooted the computer. I've had WiFi off since posting and on reboot a message popped up:


Quote:




VC.exe - Entry Point Not Found

The procedure entry point WSARecvEx could not be located in the dynamic link library MSWSOCK.dll.

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RELEVANCY SCORE 38

Would like some advice regarding hardware diagnosis of motherboard versus CPU.

I use a tester for PS and seem to have no problem diagnosing failure.
I can take RAM out of current PC and put in another pc to test.

So what can I test if the PS works & RAM works but when PS is plugged into mobo no fans & only red/green light appears on mobo? No other signs of life? Is there a way to properly diagnose between CPU and Mobo?
 

A:Solved: Struggling with Diagnosis

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RELEVANCY SCORE 38

Dear Friends,

Hope all is well...

My desktop after I first boot it up seems to take forever before I can do much with it.

The wireless mouse hardly will move and if or when it does and I try to open lets says a thumbnail on my desktop, it just sits there. Doesn't even highlight the thumbnail at that point.

After you wait for 10 maybe 15 minutes it will start to operate in a more healthy manner.

I have run both MWB and AdwareCleaner and nothing is found.

This machine only has a single core processor which I'm sure is not helping, But...

Any help or suggestions appreciated.

Cheers, Rafael

Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II 170u Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 1
RAM: 3839 Mb
Graphics Card: ATI Radeon 3000 Graphics, 256 Mb
Hard Drives: C: 454 GB (379 GB Free); D: 11 GB (1 GB Free);
Motherboard: FOXCONN, 2AB7
Antivirus: Microsoft Security Essentials, Enabled and Updated
 

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