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Lenovo System Update - Catalog update failing

Q: Lenovo System Update - Catalog update failing

I am unable to update any X2xx laptops due to the package catalog being updated for the last 2 days.Please fix as this is impacting our laptop builds for new users

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Preferred Solution: Lenovo System Update - Catalog update failing

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What is happening with Lenovo System Update? We are getting an error that the package catalog is being updated? We have several models here and its happening on all of them. I can't find anything relating to this update on any Lenovo site, and the response I got from calling support was "Sorry." They were also not able to tell me when they think this will be fixed. EDIT: Spelling.

LSU.jpg ?19 KB

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This use to work fine but now it doesnt. I am running a THINKPAD-X1-CARBON-6TH-GEN-TYPE-20KH-20KG. The sticker says 20KH-002JUS.

A:X1 Gen 6 lenovo update The package catalog for your system is currently being updated on the System

Oh I tried to reinstall the utility and same thing. 

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How to download the plugin (add_on ActiveX) necessary to use the website "catalog update microsoft" (Windows Update Catalog) ?
Discussion group :

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We have been working on a Windows 10 1903 build and have noticed that Lenovo System Update is throwing up the following error:'An error occurred while gathering user information.'This has worked perfectly on previous Windows 10 builds and I can confirm I am running the latest version (5.07.0088). Does anyone have a potential solution or is anyone seeing a simmilar type of issue in their environemnt?Thanks!

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Hello, In our organization we have a VPN client that is sensative to driver versions.  We have noticed Lenovo System Update is only updating the Lenovo T470 Wireless-AC 8265 drivers to a certain point and has stopped.  That we could tell there did seem to be a problem as previously there was a rapid succession of updates for our T470's and the wireless NICs to a certain point.T470 - 20HES09L00 Would it be possible to have this driver updated? 2018/09/03 - v20.70.3.3 - Lenovo2019/03/06 - v20.120.1.1 - Intel  Thank you,Tony H. 

A:Lenovo T470 - Intel Dual Band Wireless-AC 8265 - Lenovo System Update - Wireless AC Driver Update

I noticed this apparent divergence on my T480, so I manually installed thev20.120.1.1 driver direct from the  Intel site. When it got done installing, Device manager (Windows 10 Pro 64-bit) reported that I STILL was using the same version as offered by Lenovo:  v20.70.3.3 - Lenovo

If a post answers your question, please mark it as an ?Accepted Solution?!If a post helps you, please click the star to give it a Kudo~~Some years back I worked for IBM, currently I do not work for,nor do I speak for Lenovo or IBM.

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T460p here. After I updated my Windows 10 to Fall Creator Update - Lenovo System Update Shows 11 Updates that are already installed - so it want's to install the same drivers over and over again. Probably a bug. Anyone with the same experience?

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Hello,I have a Lenovo Thinkpad W540 which is out of warranty.  While using the Lenovo System Update utility to update the BIOS, the BIOS update failed, and now my W540 will no longer boot.  Is there a way to restore the BIOS without replacing the system board? Is there a place where can I download the BIOS file (not only the upgrade utility)? Thank you!

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Does the "System Update" in "Lenovo Advantage"  includes BIOS update?Yoga C940-14IIL Laptop (ideapad) - Type 81Q9 / 4k 1T 16GMachine Type Model:81Q9005FPG / Part Number 5R30X25047Windows 10 Home 64(PO: Portuguese, EN: English)BIOS: AUCN45WW

A:Does the "System Update" in "Lenovo Advantage" includes BIOS update?

Hi @jsim,
Lenovo Vantage will check for updates including the BIOS update. In some cases that the BIOS is not updated and the Lenovo Vantage did not capture the update, then you may download the BIOS from our Lenovo Support Website. 
Upon checking, the updated BIOS version is AUCN54WW.
Let us know if you need additional information.

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I've been getting the "Thread Stuck in Driver" BSOD when playing games for several months now and have just been trying to ignore it. However, it's gotten too bad to be ignored any longer. I've been trying to download a BIOS update (as another thread on this topic suggested) but the System Update program refuses to download the BIOS update it says I need every single time. I can provide more info on my system if necessary.  Thanks for the help.

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Hi,I have recently acquired Lenovo Thinkpad T500 and I am coming across several issues. Having resolved few, here is the one I cannot find help anywhere.Trying to use Lenovo System Update I get the message "The System Update Server is invalid. Please contact Support Center"....which I would do (contact support) if only T500 was listed as one of your products, while it is not - why is it?The version of the System Update is 5.07.0061 I will be really grateful for any help, because google-resolving these issues took me 2 days already. Thank you.

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I want to update my biosbut there is a little problem , as you know for this update battery has to be fully charged and notebook plugged inMy battery still works but at least this program ( lenovo system update as mentioned above )says i need fully charged battery but it is already charged ( most of the time laptop is plugged in workstation )anybody any ideas how to get it working ?

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Hello everybody. I have V310 series notebook. Lenovo system update software gives the error during updating process. The error window appears about that "an error occured while downloading packages". What should I do? Thank you very much for your prompt helps.

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Please advise,
KB947821 stops installing at about 85% of the way through. I have turned off automatic installation, but it's stuck in a loop:
It attempts to install every time I turn off the laptop, tries and then fails to apply the installation when I turn on the laptop and won't respond when I try to stop the installation as administrator from the control panel.
Laptop seems to be running ok otherwise,
Thanks in advance,

A:system update readiness tool KB947821 failing to install

KB947821 is the CheckSUR tool - and very rarely will it attempt to automatically install, since it's a tool to fix existing problems, rather than an update.

It will often take anywhere from 15 minutes to 3 or 4 hours to run, so leave it to run overnight - it will appear to have stalled for most of that time, but is in fact working hard.

If as you say, it's actually failing, then you may have some severe problems.

Please follow the Windows Update Posting Instructions and post the requested data - don't bother attempting to install CheckSUR again - the logs should already be present in the CBS folder, and can be posted.

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Everytime I keep using Windows Update/Microsoft Update, Update for Outlook 2003 Junk Email Filter (KB932330) always fails. I restarted my computer and tried to update my computer, but that didn't work and I can't find anything in Microsoft's Website that talks about this problem... PLEASE HELP!!!

Thanks to anyone who replys

A:Windows Update "update For Outlook 2003 Junk Email Filter (kb932330)" Keep Failing

I am having the same problem...what is the way to fix it?

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Logs attached. Attempting to update Windows results in attempt to update Windows Update Installer, which fails with Code 80073712. Logs attached.

sfc /scannow reported no problems found.

Windows 7 SP1 Home Premium x64

Thanks in advance!

- Tim

A:Windows Update Installer Update failing - Code 80073712

CheckSUR shows the following...

Unavailable repair files:

I'll post a fix protocol soon.

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Windows 7 updates/ Drivers. You have a small download first to use the catalog.

Microsoft Update Catalog

A:Windows Update Catalog

Quote: Originally Posted by Romulinx2

Windows 7 updates/ Drivers. You have a small download first to use the catalog.

Microsoft Update Catalog

Windows 7 Drivers & Updates.

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As reported in this thread: http://www.tenforums.com/windows-10-...tml#post479615

I can never get the Microsoft Update Catalog downloads to work

It just sits there with a blue IE window with the Microsoft Update Catalog logo top left (see attached) which is after I clicked the link for Cumulative Update KB3120677 ...

A:Microsoft Update Catalog Does Nothing?

Hi Nigel, you need to use IE11. You need to turn off all filtering and install an add-on.

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Every time I try to update W 8 I get the error message saying the updates failed and the purple screen that says it is "reverting update". I thought it might be multiple updtaes at once cusing the problem so I tried individual updates at a time. Also disabled AV. Ran update repair. Nothing works.
This after I tried the W8 to 8.1 upgrade and it failed. So I thought I would need to make sure updates were complete. Thus the issue with updates. Ultimately I will try and install the 8.1 os after all this. Any suggestions.
Thanks folks!

A:Cannot update Windows 8. Keeps failing and "reverting update"

Be sure you have a RESTORE POINT SET.
Then read.

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I hope this is the correct place to post - did not see a E series in the ThinkPad Board... I am getting an error when trying to update to Lenovo System Update version 5.07.0065.I recently upgraded the computer form Windows 7 to Windows 10. Trying to make sure my drivers were up-to-date I ran across the newer version of the System Update app. When I tried to install, it gave me this error:The old version is now none existant in Programs and Features. Any ideas? All are appreciated!  Thanks.

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When I bought my Lenovo V330-15IKB laptop slightly less than a year ago, I used the System Update in Lenovo Vantage, and it showed the update history, including BIOS updates. For some reason, now when I check 'My device status', in the System Update section, there is a red cross instead of green check like the other lines, and the message 'System Update not found'. What is causing this, and how can it be fixed?

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I notice that some of the updates are for x86, some are for x64 and some are just Windows 7. If the architecture of the update is not specified then I am assuming that it is an update that should be applied for both architectures. Also my system happens to be x64 so I am not downloading any of the x86 updates. Would the x86 updates even apply to an x64 system or would that be problematic?

A:A question about the Microsoft Update Catalog x86, x64 and just 7?

Windows Update should only give you updates that you need.
Are the x86 updates for MS Office, and you have Office 32bit?
It might help if you post a screen print of the x86 updates you are not downloading/installing.

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Hello guys and Gals.... Got one that is a real brain twister, at least it is for me...

Please bare with me, a little history is appropriate.

On Sept 12, 2009 deleted the Dell partitions and reconfiguring the internal drive with a data partition. Moved My Docs folder to new Data partition (E:\). Updated Malwarebytes, SuperAntiSpyware and Spybot S&D then ran scans with all three. Removed some adware cookies. Did a little more clean up and reconfiguring of stuff like Start/Programs menu and Bookmarks along with a few other minor things. Updated FF to v3.5.3. Installed AdBlocker Plus, Sourceforge Firefox Preloader and a couple of Windows Updates. Defragged both partitions, then created a new Full backup image with Acronis TI. Stored the image on my external USB HDD. Everything worked just great.

Then on Sept 20 (8 days later) I created an incremental image before trying out a utility called Sandboxie. Didn't work out, so I recovered to the incremental image.

My normal Windows Update routine goes like this. I have Windows Automatic Update turned OFF. I periodically check the Windows Update site to see if any new updates are out. If any new ones are released, I go to the Windows Catalog site, download the executable file, then install them, storing the executable files on my external HDD.

Now to the recently discovered problem and thank you for your patience.

Yesterday (Oct 8) I went to the Catalog site to download KB792260. All went normal until after I selected t... Read more

A:Solved: Windows Update Catalog

Bump... Anybody??? Ideas???


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Microsoft has changed the Update Catalog so that any browser may be used to download files not just IE.

A:Microsoft Update Catalog can be used with any broswer

They've added a www version of the Catalog site, though it can still be buggy when using a link directly to a specific KB#. I've also read that it can't currently be used by Edge.

'Old': catalog.update.microsoft.com (ooh, now redirecting to the below)

New: Microsoft Update Catalog

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Is anyone else having problems clicking on the browse button after being UAC'd when attempting to download a file from the Catalog?

In addition, even if UAC works, I get a cryptic proxy prompt asking me to enter my credentials to the "proxy-server."
I can't be the only one experience this. This is with Internet Explorer 8.x.

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Microsoft has changed the Update Catalog so that any browser may be used to download files not just IE.

A:Microsoft Update Catalog can be used with any browser

They've added a www version of the Catalog site, though it can still be buggy when using a link directly to a specific KB#. I've also read that it can't currently be used by Edge.

'Old': catalog.update.microsoft.com (ooh, now redirecting to the below)

New: Microsoft Update Catalog

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I'm running Vista Ultimate and IE7. I have been trying to access the Windows Update Catalog on http://catalog.update.microsoft.com/v7/site/. It immediately takes me to http://catalog.update.microsoft.com/...e/Install.aspx and asks me to download an ActiveX control which I do. I then get an Internet Explorer Add-On Installer warning, to which I click on Install. However, thereafter nothing happens and the page remains static. I don't get any error messages, but the page does not navigate away from the Install page.

Any ideas regarding what the problem may be? Any suggestions would be appreciated.


A:Cannot access windows update catalog

Have you tried any of the reset & repair tools here :- http://www.vistax64.com/software-too...air-tools.html

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Trying to download KB3081444.  Only options offered are microsoft.com/downloads, which doesn't have it, and the Microsoft Update Catalog site.
I went there with Edge (I'm running Win 10) but it told me to use IE.  Once at the page, I keep getting told that "this web site wants to add the following add-on: "Microsoft Update Catalog" from "Microsoft Corporation." 
(Are there quotes because IE doesn't believe it's really Microsoft?  Or is it just being sarcastic?  Hard to tell sometimes. :-) )
Anyway, I always click "Install," but nothing happens.  F12 offers no help.  Any idea how a fully updated, licensed copy of Windows 10 Enterprise running the latest version of Internet Explorer (with no fancy security settings cranked
up) can't load an ActiveX control from Microsoft Corporation while trying to download updates from Microsoft's Update Catalog?
Thanks for any suggestions.

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I want to search windows catalog by Keyword and download all the updates applicable. Iupdatesearcher Search() method always returning "0" updates, irrespective of the search string.
Recently I have come across wsusscn2.cab file, which will have information of updates, but only limited to "Windows Security Updates" .
Is there any way I can get all update details. WSUS is not an optimal solution for my requirement.
Thanks in advance

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I tried to download a file from catalog.update.microsoft.com and it shows an strange error when it asks to browse a location for download:
"The updates in your basket cannot be downloaded to the path you specified, because the path name is longer than allowed by Windows. Please select a new download path containing fewer characters."
It repeats the error and no matter what folder or location I select, even drive C.
This is the file I have added to download basket:
Windows Mobile 10 Production Bundle - OS 10.0.13111.218 update for 000-US based devices

Please advise me.
Kind Regards

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I went to this site: https://catalog.update.microsoft.com...aspx?q=3075851 and this is what Firefox did (see attached screenshot). I wonder what this is all about?

A:Firefox doesn't trust MS Update Catalog

The site requires Internet Explorer. It won't even work with Microsoft's new Edge browser (Win 10).

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Not sure this is the right forum, but I can't find a better one in the list...
Every time I try to search for anything on http://catalog.update.microsoft.com, I get error 8DDD0010.  I've tried it on multiple computers, multiple connections, multiple operating systems, on-domain, off-domain, domain member, workgroup member, resetting
IE, turning off the pop-up blocker...you name it.  I've tried everything I can find so far online and nothing has helped.  Does anyone know how to get this site to work or if MS is having a problem with it?

A:Microsoft Update Catalog Error 8DDD0010

It seems that this website was been maintained and I shared the same situation with you yestaday. Now I can search from the Microsoft Catalog, you can have a try again.
Best regards

Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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I was getting nowhere on catalog.update.micrsoft.com with ie11 on windows 8.1 64-bit.

Looks like it was missing an active-x control (and doesn't prompt for it).
I used ie10 on another 64-bit machine (that I've previously used on the website) and grabbed MicrosoftUpdateCatalogWebControl.dll from %windir%sysWOW64 and copied it to the same location on my 8.1 box.  Then ran regsvr32 MicrosoftUpdateCatalogWebControl.dll
as an administrator in that directory and everything was peachy.  Thought I'd share in case anyone else ran into this problem.

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Hi, I'd like to import Yoga 2 Pro Win 8.1 drivers using ThinkVantage Update Retriever.Using machine code 80AY, I get a failed query, saying "Catalog file not found".Tried the same using machine codes 20266 and 2026, same fail. What machine code do I need to use, and is there a list of machine codes available somewhere? Thanks! 

A:Yoga 2 Pro Update Retriever Catalog file not found

Run sysinfo. Line 7 is model.  Use the 1st 4 characters.20266 is your machine TYPE.You can find model numbers here: http://psref.lenovo.com/Search?k=yoga%202&c=false&s=false

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I was trying to download the latest driver for Realtek HD Audio and saw that the link to do so was a sticky so it must be a popular thing to do. I tried to download the driver in the catalog -- not sure why there are two that are described identically but are different sizes -- and it appeared it was gonna work until I clicked on view basket in order to download the selected driver. There I encounter an error each time I try.

I have used the Microsoft software update catalog before to manually apply updates. I'm pretty sure that I've never had any problem with any of the feature/functionality -- at least I don't remember ever having any. For some reason, while I can browse/search it and select updates to download resulting in the number shown in the catalog being updated,, whenever I click on view basket I get the error shown at the bottom of this post.

I'm running Win 10/IE 11 and have tried setting the site to "compatible" as well as enabling cookies and pop-ups explicitly for this site. Nothing has had any effect -- each time sameO sameO.

I've seen tons of posts with this same problem and most of the responses just seem to be shots in the dark -- some with the suggestions to do the above.

Is anybody familiar with this issue and what I need to do to resolve it?

In fact, I don't care if I download fr4om some other site but I can't find any other sources, even Realtek, for this newest driver. If you know a downloadable sorce for this same driver then... Read more

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Hi, I'd like to import Yoga 2 Pro Win 8.1 drivers using ThinkVantage Update Retriever.Using machine code 80AY, I get a failed query, saying "Catalog file not found".Tried the same using machine codes 20266 and 2026, same fail. What machine code do I need to use, and is there a list of machine codes available somewhere? Thanks! 

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Hi, I would like to integrate all updates to install image. However, I must select all language of each updates on Windows Updates Catalog each by each. Any idea to download all updates with differance language as easier?


A:download non-english updates from Windows Update Catalog

I'm afraid that it is inevitable and you have to tick "Select all" for each update if you want to download all language of Updates. Why do you want to integrate all language updates into an image? if you need additional language user
interface, then you just need language pack added to your image.

Yolanda Zhu
TechNet Community Support

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January 4, 2018?KB4056895 (Monthly Rollup) refers to KB4056895 in the
How to get this update paragraph but
link to Microsoft Update Catalog is broken and returns no files. The update is still not available via automatic Windows Update while it is supposed to be from Jan 4.
I have already tried
Microsoft Update Catalog support page:

provided email doesn't work, it always rejects my email message with error it accepts emails from a particular group onlylink to newsgroups redirects to Answers forum where
I have already tried to get support without any resultthe last link to support form is broken

It is really frustrating there is no way to report missing Windows Update download that contains critical security updates.

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Windows Update tries to install the same updates repeatedly and always fails. I've tried to run Microsoft Fix it but it didn't help.

A:Windows Update keeps failing to update

Please follow the Windows Update Posting Instructions and post the requested data
If the file is too large (8MB compressed), remove the older CBSPersist cab files until the final file is below the limit - you can always post them separately after zipping them. (the forum doesn't allow the upload of bare CAB files, for a number of reasons)

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I need to find a solution to filter and find specific updates in the Microsoft Update catalog.

E.g. all Windows 8 or Windows 2012 that have been released after March 2017. 

How would this be possible?
e.g. searching for Windows 8.0 2017 or "Windows 8.0 2017" won't give me only updates for Windows 8.0 and not limited to these released in x/x/2017.
If not, where can I leave feedback that filtering options for the search in Windows Update Catalog may get implemented?

MCP Windows Server, MCSA Windows 2008 / 2012, MCITP Hyper-V SCCM

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Hi There,
i have a problem to add updates on the http://catalog.update.microsoft.com site.
I can not add Updates and download them.
I get the notice from EMET: EMET detected ASR mitigation in IEXPLORE.EXE
Component: Microsoft Script Runtime
When i configure EMET to Audit only instead of Stop on exploit everything works great.
How can i add a URL to a whitelist, or how can i Stop this issue ?
EMET Version is 5.5

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I have had my Dell 8700 for little over a year and have had problems from the beginning.  I am 72 years old, and I am at my wits end!!!

A hard drive was replaced in the summer of 2015, but I have still had problems with the computer shutting down and my having to refresh it to factory setting.

I thought updating to Windows 10 would solve some problems, and I did this in October, 2015.  Everything was fine until a couple of months ago.  The end result was when I tried to refresh the computer to factory defaults, it went back to 8.0 or 8.1, and I evidently lost something in the process.
Now, I cannot update to Windows 10 and when I tried to resinstall the Dell Operating System, I get for both:  "WE COULDN'T UPDATE THE SYSTEM RESERVED PARTITION."
I DO HAVE A SYSTEM BACKUP ON 20 CDS (MADE WHEN I HAD WINDOWS 10).  Could I reinstall the system with these backupdisks?  How do I do that?  I also have a Dell 2 Boot USP stick, I have a recovery stick, too, but it semed that when I used this, I received a message that not all files were recovered
What should I do at this point? 

A:Error message when trying to update to Windows 10 or to reinstall operating system 8.1: We couldn't update the system reserved partition."

On MBR disk, Windows 10 requires a 500MB system reserved partition, while 100MB in Windows 7, so you can try to extend system reserved partition.
In disk management, you can only extend partition using the unallocated space next to its right side. so even if you shrink D: drive, the option to extend the efi partition is still grayed out. My suggestion is to use a third party software, AOMEI Partition Assistant, both the standard (free) or the Professional(paid) version can extend partition as long as there is unallocated space on that hard drive. to see more information read:
Fix "We Couldn?t Update the System Reserved Partition" Error

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