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Please help: "Plugged In, Not Charging"

Q: Please help: "Plugged In, Not Charging"

I have a Windows 7 64 bit laptop with 8gb ram and 600gb hard drive. My battery is working and so is my charger. However, I am getting a message that says "plugged in, not charging." Can someone please help me fix this? I have already tried uninstalling the ACPI-Compliant Control Method Battery and re-installing it. This doesn't work at all for me. Please help 

RELEVANCY SCORE 200
Preferred Solution: Please help: "Plugged In, Not Charging"

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A: Please help: "Plugged In, Not Charging"

unplug the laptop, have it off, remove the battery, and with the battery out, press and hold the power button for 30 secs. 
 
release and put everything back together.
 
tell me what happens after...

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RELEVANCY SCORE 62.4

I only had this laptop for less than 2 months and I couldn't find much of why this is happening. There is nothing stuck in the charging port and the charging light on the side is lit on the side.

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RELEVANCY SCORE 61.2

Edge 2-1580 LaptopMachine Type Model 80QF0004USwindows 10I have the latest version of BIOS, etc.I downloaded the latest  software versions of everything. The battery is internal, I am unable to get at it without unscrewing the casing.Error is that the battery is not charging, windows message says it is charging.Lenovo Vantage says battery is in good condition. (see screenshot attached)and yes, the battery was good for hours. laptop is still rather new-ishOne day, battery was not auto charging. I did the trick of pressing the power button when plugged and unplugged.It did work two times, but now is not anymore.works otherwise, as long as it is plugged in. It actually takes a few minutes when plugged in before I can turn it on.


























lenovo vantage.PNG ?90 KB

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RELEVANCY SCORE 61.2

i have been using this laptop for 2 years i get it from my friend .

from start it always charges battery upto 56 percent.

and i thought that there is problem in the battery cell and in few months battery backup becomes very short.

Yesterday i bought a new battery for my laptop but it is giving me the same problem which i had with my previous battery.

So this is not battery problem.



Things i have tried



1)Removing battery and uninstalling windows ac adaptor from Device manager.

2)Removing both battery and power Adaptor and pushing the power button for 20 sec if there is any residuel current.



Nothing has worked for me so far.

I would be thankful for your guidance.

Thank you
(I'm running windows 10 X64)

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RELEVANCY SCORE 61.2

Hi Guys, I have had to change my battery, got a brand new DELL battery but I can't get it to charge...I'm running Windows 10 PRO. I have tried the fixes listed above but unfortunately NONE has solved my problem. Any suggestions?

A:XPS 12 9Q23 Power Charging Disabled / Plugged in, NOT CHARGING

Hi DAEMONROD.
Where have you purchased the battery from? Does the old battery charge fine when plugged in?
Are you using an original Dell OEM Adapter? When you plug in the adapter to the system, does the adapter stay firm or does it fall off easily? Is the adapter frayed? Is there any damage on the system? Could you test with another power adapter if possible? 
Restart the system and press f2 key to enter BIOS - check the adapter status in BIOS with and without the adapter plugged in. Also, wiggle the adapter cable at the end and see if the status changes in BIOS at any point. Check the battery health in BIOS (if applicable).
Restart the system and press f12 key on startup - choose diagnostics. Let it run the diags and if you encounter any errors - make a note of the complete error and report the same to us. These are onboard diagnostics and they might possible pick some error if the hardware is not functional.
Test another power adapter and check. If the adapter fits in loose, then the dc port needs to be replaced. You would need this part.
Also, please click my DELL-username and write me a private message with the service tag and your Name for case records.
Let us know if you have any other queries.

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RELEVANCY SCORE 61.2

Hi ! Over the past two weeks I've spent my time troubleshooting why my recently (used) bought X240 is not charging the internal battery. Short timeline: 1. Bought used X240 in good condition but with dead internal and external battery - working well when using power supply.2. Came home and tested that thing -> both batteries show "0% - not charging" (with Win10Pro installed) *suprise, surprise*3. Ordered both new internal and external battery.4. External battery came 1.5 weeks ago. Installed it and worked like a charm (Battery 2 (external): X%, charging).5. Internal battery came the day before yesterday. Installed it and did not work -> "Battery 1: 53% - plugged in, charging - Battery 2: 6% - plugged in, not charging)6. Waited the recommended 6-12 hours like it was written in the "manual" to get it fully charged.7. Next morning -> Batterystatus unchanged (see point 5) ... It's stuck at 53%. Though the status says it's charging, it doesn't.8. Simply tried out what's going to happen when I pull the cable of the power supply -> Notebook instant off *hmmm*9. As the external battery was obviously blocked from charging by the internal (as it was not charged), I've taken out the internal battery again and et voila, external battery is charging again.I've tried to remove both batteries and perform the "Magic Trick" (press the main power switch for 30 secs) and I've also pushed the "reset" switch on the backside near the battery. Sadly without any result ;-(... Read more

A:X240 internal battery not charging though "plugged in - charging"

Did you buy Lenovo or aftermarket batteries?  It could be defective

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RELEVANCY SCORE 61.2

Hello,

I just bought Dell Inspire 3567 few days back. Laptop is not getting charged above 54%. It shows "Plugged in, not charging". Kindly help me with this.

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RELEVANCY SCORE 61.2

Hello and peace on you..
I have a DELL Inspiron N5110 from early 2011
I was using the laptop correctly..The laptop was plugged in and the battery was charging..Then i removed the charger let the laptop on battery until suddenly the laptop shuts down without even telling me that the battery is low or even leaving some "emergency" charge on it (usually 7% or 5% i don't know)..I plugged it in to charge it again and open my leptop and i found out that the battery is not taking charge anymore!
I tried to see if the propblem is with the connector and tried to remove and put in again the charger and it ddid not work
i tried also to remove the battery and put it in again, it did not help
Now it is stuck on 2% of charge from 5 days and it's plugged in!
The laptop says that the battery is charging, but actually it is not charging and the charge level is the same from days
I looked up some solutions online like uninstalling ACPI microsof from Device manager and reboot the laptop..It did not work
"Jauge de batterie" which is an integrated software related to DELL, says that the battery health is good and that my battery is working properly
The laptop works fine with only the charger plugged in and battery out
PS: the laptop heats usually but i think it did not affect the battery at all since it was working fine and the charge took me about at minimum 30 min on high performance to be emptyed before this happens.
Please, i'm seeking for help
I hope you can ... Read more

A:Battery says: Charging, but it is not actually charging while plugged in and is stuck in 2% for 5 days !

First thing to check is wherther the sysetm recognizes the AC adapter - F2 at powerup to check that.
If it doesn't, try a new Dell OEM AC adapter - if that doesn't fix the issue, replace the DC jack board, and if that doesn't solve it, the mainboard.  Note:  you MUST use a Dell adapter - NOT a third party unit.
If the system DOES recognize the AC adapter, but won't charge the battery, chances are the battery is bad and will need to be replaced.
You cannot solve the issue without checking and, if necessary, replacing these parts.  

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RELEVANCY SCORE 61.2

Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.

A:Dell laptop not charging..getting message plugged in not charging

  
Quote: Originally Posted by sirisha


Dell laptop not charging..getting message plugged in not charging I brought Dell Inspiron 14R laptop 2 years back . My laptop is not getting on with battery..only when power cable is plugged in its getting on..but getting message saying "plugged in not charging"...replace the battery.

Is this an issue with battery or do i need to change the AC adapter. Do i need to buy a new battery?

Please let me know your suggestions. Thanking you in advance.


Hi sirisha,

We truly regret for the inconvenience. Please check the link below which would help you resolve this issue:

http://dell.to/12GnZpB

Kindly perform these steps and let us know, so we can advise you further.

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RELEVANCY SCORE 60.4

Hi my laptop today morning had an issue. When I plugged my charger I was not charging and there was no indication of being charged. Even the charging indicator light didn't show up when connected. I tried all the procedures of connecting charger with battery plugged out it didn't boot. And my laptop s updated until today. Any help????

A:Laptop no charging no signs of plugged in when plugged

Hello Remove the charger and the battery press and hold the power button for 30 secs. if in case the unit is not powering on with only the charger then the charging port is faulty, contact hp #hpexpertday




Regards;SmileyI am an HP employeePlease click the White Kudos star to say thanks for helping.Please mark Accept As Solution if my help has solved your problem.

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RELEVANCY SCORE 60

Hi,
I have a dell xps 12, bought in 2012. Recently the battery stopped charging. The battery shows 0%, so I have to be plugged in to turn the laptop on. When it is on, the battery icon on the task bar says "plugged in, charging" but after a day it is still 0%.
Since then I bought a new battery. Just fitted it, but now the battery icon on the task bar says "plugged in, not charging". Furthermore, when I Fn+F3 to show the battery meter, it says "battery charging diabled". There is no option here to turn battery charging on. Nor is there an option to enable battery charging in BIOS. 
BIOS does show battery performing normally, so does the battery meter (Fn+F3). BIOS also shows AC adapter as 45W, which is the original adapter.
Any help is appreciated!

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RELEVANCY SCORE 60

Hi supporter,
I buy a laptop DELL XPS 13 9350 from Microsoft store (NY) last week. But it stop charging at 80%. I have read all related topics on this forum, but my issue isn't solve. I did: - Update Window- update BIOS ver 1.4.4- BIOS > setting > general Battery Information: health excellent, 80% (Idle), AC Adapter = 45W-Power Management > Primary Battery Charge Configuration: Standard- all step here (www.dell.com/.../SLN296542), except (step 5 & 6).- I ran diognasis test in BIOS: everything passed. What could I do next? Thanks

A:XPS 13 9350, stop charging at 80% (plugged in, not charging)

Today, battery not charging at 70% but if I unplug power cord, it turns off immediately and can not power it on until I plug in. So I must charge battery continually during using. My laptop now becomes desktop!
Check battery heath (F2): "battery must replace". My laptop is OK except battery.
What happened with my new laptop for using 3 weeks?
Thank for your support.

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RELEVANCY SCORE 60

i bought hp 4530s four months ago and today i have found that it is not charging though it says "plugged in,charging". I have tried several methods like uninstalling Microsoft ACPI-Compliant Control Method Battery but nothing happen... wot might be the problem? plz help me !!

A:hp probook 4530s plugged in,charging but it is not charging

Hello thambu90, i understand that your battery is not charging. Test the battery to make sure that it does not have any problems.Here is a link to a document that will walk you through the steps. Here is a link to a number to call HP if the battery does not charge. Let me know how everything goes. 

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RELEVANCY SCORE 60

Hi Support,
I have issue about battery with my laptop (Dell Precision M5510). Windows 10.
It stop charging at 45%. Show mess plugged in, not charging.
I try fix with tutorial on youtube
In Bios, I try change to option Standard. Battery infomation Excellent
But cannot fix. Please help.

A:Battery stop charging at 45%, plugged in, not charging

Does the system correctly identify the AC adapter, or does it show "unknown"?  F2 at powerup to check.
Is the battery the original one that arrived with the system?

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RELEVANCY SCORE 60

Hey,

I just got my computer back from having the motherboard switched out because of another problem, but now my battery will not charge. The light is on and it says it is charging, but it isn't. Should I attempt a gauge reset or something else?

It is a Lenovo y50, which I have had for 3 months. The battery needs to be unscrewed from the back.
Thanks!
 

A:Says plugged in and charging, but is not charging. Just got motherboard fixed.

If it is not charging maybe the battery is defective.
Did they gave you back the original charger?
Did they install another different motherboard which might use a different charger?
You may need to contact the person who repaired it to find out.
 

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RELEVANCY SCORE 58.4

While my laptop is plugged in, I am getting the message under energy settings that my laptop is "plugged in, not charging." I don't know whats happening or how to fix this and I would greatly appreciate some help, as i really need to use my lptop while mobile.Thanks.

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RELEVANCY SCORE 58.4

I am not sure if the battery is the problem, but it seems to be. When plugged in, the battery will not charge UNLESS the computer is shut down. Then it seems to charge. When turned back on, it might charge for a minute or two but then it's back to the message "plugged in, not charging." The battery life stays consistant when plugged in, it just won't charge any higher. At the moment it is stuck at 87% after dying on me this morning. I was working perfectly last night.  I have taken the battery out and turned the computer on with only the AC plugged in and it does work. My theory is it's the battery but I'm not sure.  The last thing I did was run a battery test and an AC adapter test through the UEFI menu. Both passed. Can someone please help? I am so lost on what I should do now!

A:Plugged In, Not Charging - Works when Plugged In

CluelessTech88 Hello;Allow me to welcome you to the HP forums!I read your post about your charging problem with the laptop and wanted to help.Here are some troubleshooting steps you can try for testing the charger: HP Notebook PCs - Using and Testing the AC Power Adapter | HP Customer Support If the charger checks out, and given that the battery already checks out, then it's likely some connection inside the case is broken, and to check that out, you would need to take the laptop to an HP Service Center. Here is a link with information on HP Service Centers:  http://support.hp.com/us-en/document/c00372730?jumpid=reg_r1002_usen_c-001_title_r0004Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------Please click "Accept As Solution" on the post that solves your issue to help others find the solution.Please click the Thumbs-Up symbol on the left of the Reply button to say thanks fopr my help.========================================================================

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RELEVANCY SCORE 57.6

Need Help!

The problem started from June 2, 2015 about 4 AM (UTC +8:00 Philippine, Manila)

I open my Notebook that morning to check on my e-mails and bills at gmail but it's not powering up. At first I thought that the battery was slightly drained because I saw my sister still using it at midnight. I asked her if she did not plugged in the charger when it is nearly drained but she said she plugged it and it is still full when she shut it down.

It is Li-ion Battery

I tried plugging in the charger to check whether it still has remaining battery. It powered up.
On the taskbar/notifications/running apps it says 8% Available (Plugged In, Charging).
So to check out the problem, I left it turned off charging for about two hours.

Then after two hours it still says 8% Available (Plugged In, Charging)
What the hell is this?! I asked my self.
I installed an app to check the status of the battery (Battery Bar)
Battery Bar says something like this:
Capacity: 2K of 8K mWh (not sure about this)
Charging: 0 mW
Running on AC
7.9% Available
Something like that.

Summary Notes:
1. Does not power up without Charger
2. It detects the Battery saying 8% Available (Plugged In, Charging)
3. Though Plugged In, Charging it does not charge at all because of 0 mW charge rate
4. It turns off when the Charger is plugged out.
5. It still run even without the Battery (when the Charger was plugged in of course, then a red x mark shows in the notification taskbar battery icon)

Thus:
1. The problem is som... Read more

A:Help!!Battery:Plugged In,Charging(but not really charging)

How old is it? Most likely the battery if you use it a lot on battery power, not plugged in.

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RELEVANCY SCORE 57.6

My dell Inspiron 3420 bios version A09 suddenly stopped charging battery , and the power icon show this message(Plugged in and charging) but my battery does not charge.
I tested another charger and another battery but did not help.
Thinking that changing bios might  help,I am trying to change the bios but can't downgrade even i tried /forceit command. 
I can access logic board if for troubleshooting someone could educate me about  voltages of sda, scl and dc jack connector to the board.
Kindly help me.

A:(Redirected) Plugged in, Charging but not Charging

 
As you have a laptop, best to post this in the Laptop Forum here:http://en.community.dell.com/support-forums/laptop/default.aspx Bev.

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RELEVANCY SCORE 57.6

I found out yesterday morning that for some reason, the battery on my laptop isn't charging. I'm staying at my mother's house for the weekend and since then the problem has occured. At home, it always charged properly and never gave me any problems.  Could I need a new battery? I've tried going to Device Manager and uninstalling and re-installing drivers and the whole 9 yards, yet the problem still persists. Thank you in advance

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RELEVANCY SCORE 57.6

HelloHP EliteBook 840 G2The indicator shows: Battery plugged in, chargingbut really the battery not charging - bar doesn't movePlease help, what to do?

A:Battery plugged in, charging - but really not charging

Dear Customer,Welcome and Thank You for posting your query on HP Support ForumIt looks like your Notebook is not charging the Battery, We will surely assist you with this issuePlease perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery iconAfter performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your Notebook with a known good Power Adapter & Battery from a different NotebookNote: If a known good battery is also not charging we need to replace the system boardHow to improve the life of a Battery:1. It is not advisable to use the Notebook when ... Read more

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RELEVANCY SCORE 57.6

To whom it may concern.I am in desperate help..... I have tried every solution i have managed to find on the internet but none of them work. I have a HP ProBook 450 G1 Laptop. When plugging the power supply in the batery shows that its charging but it never actually charges but simply remians on at same level.....I have checked the power supply as I have an exact duplicate laptop at my disposal, same with the battery. The battery charges perfectly in the other laptop but not in my laptop. When swithcing the batteries form the other pc it will not charge in my PC. bot both are fine in the other PC. I have removed the battery, checked power supply, un-installed and reinstalled the ACPI-complaint and adapter as suggested by most. I have done what ever solution i can have managed to find but neither have worked but the battery works  just fine when inserting into the other duplicate laptop and charges fine. I have tried to instal or upgrade BIOS settings etc. Nothing has worked for me! Please can someone point me in the correct direction!!!!!! Your assistance is greatly appreciated.

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RELEVANCY SCORE 57.6

I have HP pavilion RT3290 from 2 year,Nowadays i find when i plugge in charger it will charge but after 84% of charging it show plugged in, not charging tag.Simmilearly on bettery system get shutdown when 40%bettery remaining without showing any battery warning  of 7% and 5%.

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RELEVANCY SCORE 57.6

Hi.I have recently a charging problem with my X1C6.Yesterday, I have plugged the USB-C charger into the USB-C port.Then Windows repeatedly notices that the charger was plugged, then unplugged, then plugged (many events in Windows Event Viewer) and the Thunderbolt software (in systray keeps crashing/restarting).The problem continued even with the charger unplugged, even after a reboot.The charging orange LED was stuck "on" even with the charger unplugged (also with the computer off):Charging orange LED unplugged. I had to restart the computer and disable the internal battery in the BIOS to restore the computer to a normal state.In the Windows reliability monitor, I can see many Windows Hardware Error (related to USB-C UCM/USCI system : LKD_0x1D4_COMMAND_TIMEOUT_9_UcmUcsiAcpiClient_UcmUcsiCx!UcmUcsiCx::CxDevice::UnrecoverableFailureEncountered) and many Thunderbolt software and services crashes. The battery was already replaced due to another problem (random 0% charge level reporting).This charging problem had happened with the old one and the new one. Anybody had already encountered this problem ?Do you think it's a rather a USCI/EC/BIOS firmware problem or a faulty hardware ?I think I will ask a motherboard replacement under warranty.

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RELEVANCY SCORE 56.8

Hi,
I have Dell Inspiron N4050 laptop and from 3 months or 6, the battery would not charge but tells me 
"0% available (Plugged in, Charging)" but not charging. I took the battery out and opened it and everything was fine!
Please help me because i need the laptop battery working because i use the laptop for work and i need it
Thanks!

A:Dell Inspiron N4050 Battery says "0% available (Plugged in, Charging)" but not charging

Hi HassanWael,
Thank you for reaching out to Dell Community Forum.
Please boot into BIOS <F2> and check the status of the battery and adapter listed there.
Please click my DELL-username and send me a Private Message with the Dell Service Tag number and your email address.
Note: please don't mention the service tag or email id on the public forum as it contains your personal information

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RELEVANCY SCORE 53.6

My PC stops charging at 85%. Anything I can do to rectify this?

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RELEVANCY SCORE 53.6

plugged in , not charging.. i have tried put a non-conductor cover over some of the curcits  inside the keyboard trick ,,, it worked for a day , but my problem returned...

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RELEVANCY SCORE 53.6

Hi, My HP Pavilion DM4 is showing 0% available (plugged in, charging).As soon as I disconnect AC, laptop turns off. I tried following but problem is still there:-1.) Switched off laptop.. Disconnected all wires. Pulled out battery from laptop keeps pressing power button for 30 seconds. Reconnected battery switched on Laptop and when the OS comes up. Issue is till seen. 2.) In Windows 7, Under the Batteries category, Uninstalled "Microsoft ACPI Compliant Control Method Battery"  and after that on the Device Manager taskbar, clicked Scan for hardware changes. After that device manager detects Microsoft ACPI Compliant Control Method Battery component and reinstalls it. But even after that problem is not solved. Please help me out. Regards,Vibhor Jain

A:0% available (plugged in, charging)

Hi VibhorJain, welcome to the HP Forums. If your battery is not powering the notebook, and will not charge there is likely hardware failure. This troubleshooting document will help you narrow down the cause: Battery Does not Power Notebook or Hold a ChargeLet me know how it turns out.

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RELEVANCY SCORE 53.6

i have plugged in my laptop but its not charging. it shows 0% available (plugged in,not charging)

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RELEVANCY SCORE 53.6

Hey guys! I have a compaq laptop and whenever i plug in the charger to the laptop, it says 'Plugged in,Not charging'..My battery has 0% charge left..Whenever i plug it out,the laptop shuts down.I just need to know how to fix it and if buying a new battery would solve the problem because i have been having battery issues for years..
Software-Windows 8
 

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RELEVANCY SCORE 53.6

This is the second time I had this problem. The first time, replacing the whole power brick and cord fixed it. Now, about a year later, the same thing is happening! The battery is only at 40% and it has a horrible battery life. The adapter is an igo green adapter, so the computer MUST be in use for it to charge. Hitting the button on the brick when the power is off does nothing. What do I do? This is my main computer and I would be lost without it. My son needs it for homework often and he would FAIL without it.

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, 64 bit
Processor: Intel(R) Pentium(R) CPU P6200 @ 2.13GHz, Intel64 Family 6 Model 37 Stepping 5
Processor Count: 2
RAM: 3764 Mb
Graphics Card: Intel(R) HD Graphics, 1754 Mb
Hard Drives: C: Total - 290143 MB, Free - 195745 MB;
Motherboard: Acer, JE70_CP
Antivirus: Kaspersky PURE, Disabled

Other info: 6 cell battery, Acer aspire 7741z
 

A:Plugged in, not charging.

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RELEVANCY SCORE 53.6

Alienware m14x

Windows 7, 64 home premium
12gb ram
Intel i5 2430m @ 2.40gz
Ndvia N555m

Get this error frequently.

Computer is from America (110v), but I am living in Jordan (240v)... although charger does say it should take 110-240v.

I am currently using this transformer:

http://www.amazon.co.uk/240v-110v-S...7478&sr=8-1&keywords=transformer+110v+t0+240v

Would upgrading to something more heavy duty like this fix the problem:

http://www.amazon.co.uk/240v-120v-S...6110&sr=8-2&keywords=transformer+110v+t0+240v

Or is there something else?
 

A:Plugged in, not charging

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RELEVANCY SCORE 53.6

I am more than a bit annoyed.

I got this HP pavilion "entertainment PC" last September so i could get back to school. I upgraded to Windows 7 In Late November and really started to used the computer in January. I began to notice two things. 1) Even though it was a so-called "Entertainment PC," The battery life when not connected is at 20 minutes at best when viewing media, and around 40 when not. 2) When the AC adapter is plugged in, the battery will not charge. Instead, I get a message stating "Plugged in, not charging"

I have tried turning the pc off , waiting and then turning it back on.
I have tried removing the battery, waiting, and then putting it back in
I have tried removing the battery drivers, and lettign the system restore them automatically, upon restarting.

The last solution worked for a few moments, the charge went u to 40, then 45 % then it suddenly stopped charging again.
Now nothing I do will get it to charge. I contacted HP Customer Service. Their solution is to send me a new battery, but only After i give them my Credit card number so they can hold it. I am under warranty they refuse to assist me without me paying them and I cannot afford to.

Is there anything I can to do fix this problem on my own? i don't like being bent over, and that was why I Stopped dealing with DELL, but it looks like i am getting the same crap from a different company. At least my Dell Desktop has lasted the last 9 years without catastrophi... Read more

A:Plugged in, Not Charging

Hi Kuru, To me its a duff battery and it has to go. Its only going to get worse and worse until it holds no charge at all. You said "but only After i give them my Credit card number so they can hold it."
Can you please clarify that they wanted you to pay for the replacement battery or the cost of sending it to you ?

Perhaps they might think you are not telling the truth so you can get a new battery and sell on. In taking CC details they can charge you for a new one if you don't send back the old one ?
Unless the battery is excluded from the guarentee, not sure about US consumer protection laws
But if they just want postage then you might like to reconsider. Please clarify.
 

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RELEVANCY SCORE 53.6

Model: Acer Aspire 5 A515-51G-509A

A few weeks ago the laptop stopped charging. If you remove the power cord and plug it back in, it will occasionally charge for 1-2% and then stop charging again.

I have tried uninstalling and reinstalling the "Microsoft ACPI-Compliant Control Method Battery" as most threads on the interwebs say this is the solution. But that has not worked for me.

Other threads suggested a more complicated procedure with reinstalling that driver, but you need to remove the battery, and this laptop has a built in battery.

The 1 year warranty is up in a few days, I just wonder if anyone has any ideas before I go and fight with the store to get them to fix it.
Thanks!
 

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RELEVANCY SCORE 53.6

Okay so I've had this Dell Inspiration 15 since December 2016. It has since had many issues such as of course the "Plugged In, Not Charging". This has happened 2 times now, and possibly a 3rd time and I find that it's very ridiculous that I need to be worrying about this, especially after 2 previous incidents. The first time, I thought it might just be a bad cable which we never got an answer for, so we had to buy a brand new plug. Just like the previous one, nothing seemed to be wrong but eventually after only a month or so after the first incident (which happened only 2 months after buying the computer), it happened again. This time we went to Best Buy. There they gave me a new plug and it worked and we were told its just that dell products went down in stability. This plug we have had for about 3 or 4 months. Now its happening AGAIN. I don't know what's wrong. It also is working but not, I have to adjust it slightly and pray to make it work and as of now it is working, but its very worrisome that its gonna stop working, so now that all of the background info is out of the way, here's my real question.
HOW DO I STOP THIS FROM HAPPENING? AND WHAT DO I DO TO FIX IT? Because I've spent almost 200 dollars now on plugs after taking a lot of care with my previous plugs and this current one and I really REALLY don't want to buy another. I want to know this because I'm pretty sure at some point its not going to work even after jiggling it a... Read more

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RELEVANCY SCORE 53.6

Hello, I have a question about my leptop's battary problem. A few days ago, after shut down, my leptop had usual update (Update & Shut down). As I remember, from the next day it has had this kind of battery problem - "Plugged in, not charging". When it is about 85%, it stops charging. I'm sure that my battery doesn't have any problem, but I could't find any solution to solve it. Thank you in advance.

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RELEVANCY SCORE 53.6

I have problem with my battery of laptop.it don`t charging when i connect the AC Adapter in socket it give white LED light of power when the laptop is on when i check the icon of battery in right side of display "plugged in , not charging "i notice when the laptop turn off the LED light of power turn from white to orange. so i need to know if there is solving for my problem if no. i need to know if this problem affect the battery life.

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RELEVANCY SCORE 53.6

 I pressed the on button on my laptop and nothing happened, so I assumed the battery was low and plugged it in to charge. I'm just doing my work and i notice that the battery icon is empty when it should've been fully charged long back. I hover my mouse over it and it says 0% available (plugged in, not charging). I was so confused because this has never happened before and I've had my laptop for about a year now. The light next to where you insert the charger was white and was blinking. I pulled it out and my laptop immediately shut down. I plug it back in and it turns red, and a few seconds later white and then starts blinking again.I've checked for solutions everywhere but I couldn't find anything that works. This is a real inconvenience as I'm unable to take my laptop to school. Please help! Thank you.

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RELEVANCY SCORE 53.6

I have a hp envy 15 x360 pc laptop windows 10. Battery icon on the bottom right of the screen says "plugged in and not charging.if i keep it plugged in i can use it after waiting a while so that it actually turns on. If i unplug it the laptop will shut off on the spot. I tried everything i can possibly think of, also tried everything said on the forums and as directed by hp support assistant. Last i tried was the battery check. Status was "primary battery unknown"(93). Im at a lost... I need help plsssss!

A:Plugged in but not charging...

Hello @Rjmoralea, Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More. I understand that you are having an issue with the battery charging, and wanted to assist you!  I see that you already performed the battery test. Try removing and reinserting the battery.  Check to see if you have any updates in the HP Support Assistant.  In particular, try updating the BIOS, using the document here: HP Notebook PCs - Updating the BIOS Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks! Have a great weekend!

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RELEVANCY SCORE 53.6

I have a Dell Inspiron E1705 running windows 7 RC and recently developed this problem a couple of nights ago. On and off before that I would get the message, unplugged the AC power, plug it back in and it would start charging again. It has now developed into a permanent problem.I have googled this issue and found everything I can find on how to fix it, but nothing seems to work. Others have tried replacing batteries, motherboards, power supplies and reloading OS's. What works for one person doesn't always work for another. Most solutions are just temporary band-aids to what seems to be a growing problem. Has this issue been addressed in the final release? I had been running windows XP for years and never had a problem; it has only been since installing Windows 7 that the problem began. If this is a driver issue inside of Windows is Microsoft planning on issuing an update to fix the issue or are they just banking on 7 fixing all the issues that Vista has? This is not a brand specific issue as far as PC's go, I am an IT professional and have spoken with many other IT folks about it and nobody has been able to get an answer out of Microsoft and the laptop companies (Dell, HP ect.) are milking more money out of users by telling them they need new batteries, power supplies and motherboards that at best are a temporary solution. This issue really needs to be addressed.

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RELEVANCY SCORE 53.6

I have the same problem?, I have tried all the steps and tutorials still my problem remains...My laptop model is HP 15- af103AX

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RELEVANCY SCORE 53.6

Hello! I have a dell inspiron 7537 laptop running windows 10 home. I have issues with either battery or something else.. My power cord is connected but its not charging the battery.I have tried every trick on the internet but no cookie so far. I've had the same problem with the same laptop before but then formatting my PC solved that issue. Then this problem suddenly appeared again. Biggest problem for me is that i cant play any games anymore because my laptop is not running on full power due to not charging. At least thats what I think. Games ran perfectly before. I thought maybe removing the battery will help me to play at least but instead, my laptop shuts down when i run ANY game on my drive. For me its not acceptable. I've been a fan of dell laptops for 8 years now, this is my third one that ive bought brand new. I really hope that there is a solution for that, otherwise I'm forced to change teams :S Any help?

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RELEVANCY SCORE 53.6

My laptop battery had drained and then I went on holiday and since being home it displays either "0% available (plugged in, not charging)" or "0% available (plugged in, charging)". Both times it isn't actually charging. As soon as the AC adapter is unplugged the device shuts down due to it being out of charge.  I have been reading many solutions online and none have seemed to work like uninstalling Microsoft ACPI-compliant control method battery and rebooting the computer- I've tried this several times with and without the battery in and neither attempts have proven successful. The AC adapter is working fine as the laptop boots up without a battery with just the cable perfectly well. Does anybody have any solutions for me to be able to charge my battery? 

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RELEVANCY SCORE 53.6

Hey guys

I'm sure this is a common topic but I still need help on it. I have had my Dell M5040 laptop for nearly 5 months now and until the last few days its been fine charging the battery.

However I noticed when I plug the charger in it says 'plugged in, not charging'. Usually this is resolved at the time by re-inserting the charger (note: I've been using the same charger and battery that was supplied)

Today it hasn't been doing that. But besides that I want to be able to insert the charger knowing everytime it will charge my battery the way it should do!

Any help would be great

Thanks
 

A:'Plugged in, not charging'

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RELEVANCY SCORE 53.6

My Battery is not charging for last few days. My laptop is showing as plugged-in, not charging. It is showing as not charged and not working until you plugin the charger. My laptop model is HP Pavilion 15 Notebook PC Its 3.2 years old. Please help me as soon as possible. Thanks,Sneswnt

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