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Malware Problem/Rich

Q: Malware Problem/Rich

Hello, I am having a problem with internt browsing speed. I actually can't type without doing it very slowly. The computer doesn't recognise the keys I have hit unless I wait for it to show up on the screen. I also haven't been able to download adobe flash player. I've done the DDS scan but I'm not sure if I've disabled the script blocker correctly. Please let me know if I have to try and get that done again. Here is the log file.

Thank You

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Richard at 13:00:59 on 2012-05-31
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3835.2352 [GMT -5:00]
AV: Norton Internet Security *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Internet Security *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Internet Security *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemanowSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Norton Internet Security\Engine\\ccSvcHst.exe
C:\Program Files (x86)\Kodak\KODAK Share Button App\Listener.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe
C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSOEMON.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
C:\Users\Richard\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe
C:\Program Files (x86)\Ask.com\Updater\Updater.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zbrmon.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\AVG Secure Search\vprot.exe
C:\Program Files (x86)\Common Files\Apple\Apple Application Support\distnoted.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Main.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpCaslNotification.exe
C:\Program Files (x86)\Hewlett-Packard\HP Advisor\HPAdvisor.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Java\jre6\bin\javaw.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
============== Pseudo HJT Report ===============
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://feed.helperbar.com/?publisher=W3i&dpid=W3i&co=US&userid=51d035a0-288b-466d-88d1-92c0e60affdf&searchtype=ds&isid=9860&q={searchTerms}
uSearch Bar = hxxp://feed.helperbar.com/?publisher=W3i&dpid=W3i&co=US&userid=51d035a0-288b-466d-88d1-92c0e60affdf&searchtype=ds&isid=9860&q={searchTerms}
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://feed.helperbar.com/?publisher=W3i&dpid=W3i&co=US&userid=51d035a0-288b-466d-88d1-92c0e60affdf&searchtype=ds&isid=9860&q={searchTerms}
uURLSearchHooks: N/A: {1c583e40-0629-4bb9-ab68-1cf539f2f782} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
mURLSearchHooks: TranslatorBar 5 Toolbar: {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files (x86)\TranslatorBar_5\tbTran.dll
mURLSearchHooks: Productivity 3.1 Toolbar: {9427041a-a8dc-4d06-9a68-93873486e957} - C:\Program Files (x86)\Productivity_3.1\prxtbProd.dll
mWinlogon: Userinit=userinit.exe
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO: My Personal Homepage: {0538cf1c-8419-4800-adbb-0c00c799fda2} - C:\Users\Richard\AppData\Roaming\Genieo\Application\IEPlugins\bin\IEWrapper.dll
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO: ALOT Toolbar Helper: {14ceeaff-96dd-4101-ae37-d5ecdc23c3f6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll
BHO: PriceGongBHO Class: {1631550f-191d-4826-b069-d9439253d926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO: DivX Plus Web Player HTML5 <video>: {326e768d-4182-46fd-9c16-1449a49795f4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Internet Security\Engine\\IPS\IPSBHO.DLL
BHO: Search Assistant BHO: {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Productivity 3.1 Toolbar: {9427041a-a8dc-4d06-9a68-93873486e957} - C:\Program Files (x86)\Productivity_3.1\prxtbProd.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: RewardsArcadeSuite: {b6ef6c45-5e8d-4c3b-b580-a5073261a381} - C:\Program Files (x86)\RewardsArcadeSuite\RewardsArcadeSuite.dll
BHO: TranslatorBar 5 Toolbar: {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files (x86)\TranslatorBar_5\tbTran.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO: WeCareReminder Class: {d824f0de-3d60-4f57-9eb1-66033ecd8abb} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: NetAssistantBHO Class: {e38fa08e-f56a-4169-abf5-5c71e3c153a1} - C:\Program Files (x86)\Freeze.com\My.Freeze.com NetAssistant\NetAssistant.dll
BHO: Toolbar BHO: {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~2\RETROG~2\bar\1.bin\2zbar.dll
BHO: Yontoo Layers: {fd72061e-9fde-484d-a58a-0bab4151cad8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
TB: ALOT Toolbar: {5aa2ba46-9913-4dc7-9620-69ab0fa17ae7} - C:\Program Files (x86)\alot\bin\alot.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB: TranslatorBar 5 Toolbar: {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files (x86)\TranslatorBar_5\tbTran.dll
TB: Conduit Engine: {30f9b915-b755-4826-820b-08fba6bd249d} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB: Ask Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB: Retrogamer: {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zbar.dll
TB: Productivity 3.1 Toolbar: {9427041a-a8dc-4d06-9a68-93873486e957} - C:\Program Files (x86)\Productivity_3.1\prxtbProd.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
uRun: [HPAdvisorDock] C:\Program Files (x86)\Hewlett-Packard\HP Advisor\Dock\HPAdvisorDock.exe
uRun: [LightScribe Control Panel] C:\Program Files (x86)\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
uRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
uRun: [WinCalendarV3] "C:\Program Files (x86)\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe /q /c"
uRun: [GenieoUpdaterService] "C:\Users\Richard\AppData\Roaming\Genieo\Application\Updater\bin\genupdater.exe" -wait 5
uRun: [GenieoSystemTray] "C:\Users\Richard\AppData\Roaming\Genieo\Application\TrayUi\bin\gentray.exe"
uRun: [Itibiti.exe] C:\Program Files (x86)\Itibiti Soft Phone\Itibiti.exe
uRun: [SansaDispatch] C:\Users\Richard\AppData\Roaming\SanDisk\Sansa Updater\SansaDispatch.exe
uRun: [ChicaPasswordManager] C:\Program Files (x86)\ChicaLogic\Chica Password Manager\stpass.exe
uRun: [Desktop Software] "C:\Program Files (x86)\Common Files\SupportSoft\bin\bcont.exe" /ini "C:\Program Files (x86)\ComcastUI\Desktop Software\uinstaller.ini" /fromrun /starthidden
uRun: [MobileDocuments] C:\Program Files (x86)\Common Files\Apple\Internet Services\ubd.exe
uRun: [Browser Infrastructure Helper] C:\Users\Richard\AppData\Local\Smartbar\Application\Smartbar.exe startup
uRun: [InstallIQUpdater] "C:\Program Files (x86)\W3i\InstallIQUpdater\InstallIQUpdater.exe" /silent /autorun
mRun: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun: [WinCalendarV3] "C:\Program Files (x86)\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe" /q /c
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [<NO NAME>]
mRun: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [Retrogamer_2z Browser Plugin Loader] C:\PROGRA~2\RETROG~2\bar\1.bin\2zbrmon.exe
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun: [PC Cleaners] "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
dRun: [WinCalendarV3] "C:\Program Files (x86)\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe" /q /c
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files (x86)\WIDCOMM\Bluetooth Software\BTTray.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {4F29DE54-5EB7-4D76-B610-A86B5CD2A234} - hxxp://archives.gametap.com/static/cab_headless/GameTapWebPlayer.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://aolsvc.aol.com/onlinegames/heavyweapon/popcaploader_v10.cab
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954} : DhcpNameServer =
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954}\14344594F4E4455434 : DhcpNameServer =
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954}\26F6373747F6E6567353 : DhcpNameServer =
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954}\34F6D666F62747F594E6E6 : DhcpNameServer =
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954}\35E656C6C696E676D4F64756C6 : DhcpNameServer =
TCP: Interfaces\{077F909D-893B-4313-B022-7A36C382D954}\D6F6E6B65697 : DhcpNameServer =
TCP: Interfaces\{91CAB974-62BC-44F0-BA98-3C648D4E9331} : DhcpNameServer =
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\puresp4.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\11.1.0\ViProtocol.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "C:\Program Files (x86)\Common Files\LightScribe\LSRunOnce.exe"
BHO-X64: MyWebSearch Search Assistant BHO: {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSSRCAS.DLL
BHO-X64: MyWebSearch Search Assistant BHO - No File
BHO-X64: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
BHO-X64: 0x1 - No File
BHO-X64: My Personal Homepage: {0538CF1C-8419-4800-ADBB-0C00C799FDA2} - C:\Users\Richard\AppData\Roaming\Genieo\Application\IEPlugins\bin\IEWrapper.dll
BHO-X64: mwsBar BHO: {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
BHO-X64: mwsBar BHO - No File
BHO-X64: ALOT Toolbar Helper: {14CEEAFF-96DD-4101-AE37-D5ECDC23C3F6} - C:\Program Files (x86)\alot\bin\BHO\alotBHO.dll
BHO-X64: ALOT Toolbar Helper - No File
BHO-X64: PriceGongBHO Class: {1631550F-191D-4826-B069-D9439253D926} - C:\Program Files (x86)\PriceGong\2.1.0\PriceGongIE.dll
BHO-X64: PriceGong - No File
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
BHO-X64: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO-X64: Increase performance and video formats for your HTML5 <video> - No File
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Internet Security\Engine\\IPS\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Search Assistant BHO: {6ffed9d8-942f-4384-aa29-d3bd083a346a} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zSrcAs.dll
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Productivity 3.1 Toolbar: {9427041a-a8dc-4d06-9a68-93873486e957} - C:\Program Files (x86)\Productivity_3.1\prxtbProd.dll
BHO-X64: Productivity 3.1 - No File
BHO-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: RewardsArcadeSuite: {B6EF6C45-5E8D-4c3b-B580-A5073261A381} - C:\Program Files (x86)\RewardsArcadeSuite\RewardsArcadeSuite.dll
BHO-X64: RewardsArcadeSuite - No File
BHO-X64: TranslatorBar 5 Toolbar: {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files (x86)\TranslatorBar_5\tbTran.dll
BHO-X64: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
BHO-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
BHO-X64: Ask Toolbar BHO - No File
BHO-X64: WeCareReminder Class: {D824F0DE-3D60-4F57-9EB1-66033ECD8ABB} - C:\ProgramData\WeCareReminder\IEHelperv2.5.0.dll
BHO-X64: WeCareReminder - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO-X64: NetAssistantBHO Class: {E38FA08E-F56A-4169-ABF5-5C71E3C153A1} - C:\Program Files (x86)\Freeze.com\My.Freeze.com NetAssistant\NetAssistant.dll
BHO-X64: NetAssistantBHO - No File
BHO-X64: Toolbar BHO: {fc1e426b-fa76-428f-b680-86ef1edb13c1} - C:\PROGRA~2\RETROG~2\bar\1.bin\2zbar.dll
BHO-X64: Yontoo Layers: {FD72061E-9FDE-484D-A58A-0BAB4151CAD8} - C:\Program Files (x86)\Yontoo Layers Runtime\YontooIEClient.dll
BHO-X64: Yontoo Layers - No File
BHO-X64: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\YTSingleInstance.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Internet Security\Engine\\coIEPlg.dll
TB-X64: ALOT Toolbar: {5AA2BA46-9913-4dc7-9620-69AB0FA17AE7} - C:\Program Files (x86)\alot\bin\alot.dll
TB-X64: My Web Search: {07B18EA9-A523-4961-B6BB-170DE4475CCA} - C:\Program Files (x86)\MyWebSearch\bar\1.bin\MWSBAR.DLL
TB-X64: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll
TB-X64: TranslatorBar 5 Toolbar: {b9b97401-98e1-4942-930d-c36652dab7f2} - C:\Program Files (x86)\TranslatorBar_5\tbTran.dll
TB-X64: Conduit Engine: {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Program Files (x86)\ConduitEngine\ConduitEngine.dll
TB-X64: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\BingExt.dll"
TB-X64: Ask Toolbar: {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files (x86)\Ask.com\GenericAskToolbar.dll
TB-X64: Retrogamer: {54ba686e-738f-42fe-badd-d8cb7cfbc07e} - C:\Program Files (x86)\Retrogamer_2z\bar\1.bin\2zbar.dll
TB-X64: Productivity 3.1 Toolbar: {9427041a-a8dc-4d06-9a68-93873486e957} - C:\Program Files (x86)\Productivity_3.1\prxtbProd.dll
TB-X64: AVG Security Toolbar: {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files (x86)\AVG Secure Search\\AVG Secure Search_toolbar.dll
mRun-x64: [Microsoft Default Manager] "C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Default Manager\DefMgr.exe" -resume
mRun-x64: [Norton Online Backup] C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuClient.exe
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [My Web Search Bar Search Scope Monitor] "C:\PROGRA~2\MYWEBS~1\bar\1.bin\m3SrchMn.exe" /m=2 /w /h
mRun-x64: [MyWebSearch Email Plugin] C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwsoemon.exe
mRun-x64: [AppleSyncNotifier] C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
mRun-x64: [WinCalendarV3] "C:\Program Files (x86)\Sapro Systems WinCalendarV3\WinCalendarV3_SysTray.exe" /q /c
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun-x64: [(Default)]
mRun-x64: [ApnUpdater] "C:\Program Files (x86)\Ask.com\Updater\Updater.exe"
mRun-x64: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun-x64: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun-x64: [Retrogamer_2z Browser Plugin Loader] C:\PROGRA~2\RETROG~2\bar\1.bin\2zbrmon.exe
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [nmctxth] "C:\Program Files (x86)\Common Files\Pure Networks Shared\Platform\nmctxth.exe"
mRun-x64: [nmapp] "C:\Program Files (x86)\Pure Networks\Network Magic\nmapp.exe" -autorun -nosplash
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [vProt] "C:\Program Files (x86)\AVG Secure Search\vprot.exe"
mRun-x64: [PC Cleaners] "C:\Program Files (x86)\PC Cleaners\PCCleaners.exe" /minimize
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
============= SERVICES / DRIVERS ===============
R0 SymDS;Symantec Data Store;C:\Windows\system32\drivers\NISx64\1207010.003\SYMDS64.SYS --> C:\Windows\system32\drivers\NISx64\1207010.003\SYMDS64.SYS [?]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\NISx64\1207010.003\SYMEFA64.SYS --> C:\Windows\system32\drivers\NISx64\1207010.003\SYMEFA64.SYS [?]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\BASHDefs\20120517.001\BHDrvx64.sys [2012-5-25 1160824]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_18.0.0.128\Definitions\IPSDefs\20120530.001\IDSviA64.sys [2012-5-31 488568]
R1 SymIRON;Symantec Iron Driver;C:\Windows\system32\drivers\NISx64\1207010.003\Ironx64.SYS --> C:\Windows\system32\drivers\NISx64\1207010.003\Ironx64.SYS [?]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\system32\Drivers\NISx64\1207010.003\SYMNETS.SYS --> C:\Windows\system32\Drivers\NISx64\1207010.003\SYMNETS.SYS [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\system32\DRIVERS\vwififlt.sys --> C:\Windows\system32\DRIVERS\vwififlt.sys [?]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2010-9-1 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\system32\atiesrxx.exe --> C:\Windows\system32\atiesrxx.exe [?]
R2 CinemaNow Service;CinemaNow Service;C:\Program Files (x86)\CinemaNow\CinemaNow Media Manager\CinemaNowSvc.exe [2010-6-12 400368]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HP Wireless Assistant Service;HP Wireless Assistant Service;C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWA_Service.exe [2010-6-18 103992]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2011-5-21 103992]
R2 hpsrv;HP Service;C:\Windows\system32\Hpservice.exe --> C:\Windows\system32\Hpservice.exe [?]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2011-6-14 26680]
R2 MyWebSearchService;My Web Search Service;C:\PROGRA~2\MYWEBS~1\bar\1.bin\mwssvc.exe [2010-10-10 28762]
R2 NIS;Norton Internet Security;C:\Program Files (x86)\Norton Internet Security\Engine\\ccsvchst.exe [2012-4-4 130008]
R2 NOBU;Norton Online Backup;C:\Program Files (x86)\Symantec\Norton Online Backup\NOBuAgent.exe [2010-6-1 2804568]
R2 Retrogamer_2zService;RetrogamerService;C:\PROGRA~2\RETROG~2\bar\1.bin\2zbarsvc.exe [2011-10-12 42504]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 vToolbarUpdater11.1.0;vToolbarUpdater11.1.0;C:\Program Files (x86)\Common Files\AVG Secure Search\vToolbarUpdater\11.1.0\ToolbarUpdater.exe [2012-5-18 935480]
R3 amdkmdag;amdkmdag;C:\Windows\system32\DRIVERS\atikmdag.sys --> C:\Windows\system32\DRIVERS\atikmdag.sys [?]
R3 amdkmdap;amdkmdap;C:\Windows\system32\DRIVERS\atikmpag.sys --> C:\Windows\system32\DRIVERS\atikmpag.sys [?]
R3 btwampfl;Bluetooth AMP USB Filter;C:\Windows\system32\drivers\btwampfl.sys --> C:\Windows\system32\drivers\btwampfl.sys [?]
R3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\system32\DRIVERS\btwl2cap.sys --> C:\Windows\system32\DRIVERS\btwl2cap.sys [?]
R3 clwvd;HP Webcam Splitter;C:\Windows\system32\DRIVERS\clwvd.sys --> C:\Windows\system32\DRIVERS\clwvd.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2012-2-16 138360]
R3 Sftfs;Sftfs;C:\Windows\system32\DRIVERS\Sftfslh.sys --> C:\Windows\system32\DRIVERS\Sftfslh.sys [?]
R3 Sftplay;Sftplay;C:\Windows\system32\DRIVERS\Sftplaylh.sys --> C:\Windows\system32\DRIVERS\Sftplaylh.sys [?]
R3 Sftredir;Sftredir;C:\Windows\system32\DRIVERS\Sftredirlh.sys --> C:\Windows\system32\DRIVERS\Sftredirlh.sys [?]
R3 Sftvol;Sftvol;C:\Windows\system32\DRIVERS\Sftvollh.sys --> C:\Windows\system32\DRIVERS\Sftvollh.sys [?]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
R3 usbfilter;AMD USB Filter Driver;C:\Windows\system32\DRIVERS\usbfilter.sys --> C:\Windows\system32\DRIVERS\usbfilter.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\Windows\system32\DRIVERS\vwifimp.sys --> C:\Windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-16 135664]
S3 AdobeFlashPlayerUpdateSvc;Adobe Flash Player Update Service;C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-4-4 257696]
S3 BBSvc;Bing Bar Update Service;C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE [2011-2-28 183560]
S3 fssfltr;fssfltr;C:\Windows\system32\DRIVERS\fssfltr.sys --> C:\Windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-23 1493352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-11-16 135664]
S3 netw5v64;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\system32\DRIVERS\netw5v64.sys --> C:\Windows\system32\DRIVERS\netw5v64.sys [?]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\system32\Drivers\RtsUStor.sys --> C:\Windows\system32\Drivers\RtsUStor.sys [?]
S3 RTL8167;Realtek 8167 NT Driver;C:\Windows\system32\DRIVERS\Rt64win7.sys --> C:\Windows\system32\DRIVERS\Rt64win7.sys [?]
S3 RTL8187;Realtek RTL8187 Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter;C:\Windows\system32\DRIVERS\rtl8187.sys --> C:\Windows\system32\DRIVERS\rtl8187.sys [?]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\system32\DRIVERS\VSTAZL6.SYS --> C:\Windows\system32\DRIVERS\VSTAZL6.SYS [?]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\system32\DRIVERS\VSTDPV6.SYS --> C:\Windows\system32\DRIVERS\VSTDPV6.SYS [?]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\system32\DRIVERS\VSTCNXT6.SYS --> C:\Windows\system32\DRIVERS\VSTCNXT6.SYS [?]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\system32\drivers\tsusbflt.sys --> C:\Windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\system32\Drivers\usbaapl64.sys --> C:\Windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\system32\Wat\WatAdminSvc.exe --> C:\Windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk62x64.sys --> C:\Windows\system32\DRIVERS\yk62x64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
=============== Created Last 30 ================
2012-05-27 04:46:26 8955792 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{0399E76F-3BAC-4768-877C-4C334CA61CC0}\mpengine.dll
2012-05-27 04:28:00 -------- d-----w- C:\Users\Richard\AppData\Local\ElevatedDiagnostics
2012-05-26 03:37:58 163048 ----a-w- C:\ProgramData\Microsoft\Windows\Sqm\Manifest\Sqm10141.bin
2012-05-21 14:59:30 -------- d-----w- C:\Users\Richard\AppData\Roaming\PC Cleaners
2012-05-21 14:59:23 4101392 ----a-w- C:\Windows\uninst.exe
2012-05-21 14:59:23 -------- d-----w- C:\Users\Richard\AppData\Roaming\PCPro
2012-05-21 14:59:22 -------- d-----w- C:\ProgramData\PC1Data
2012-05-21 14:59:22 -------- d-----w- C:\Program Files (x86)\PC Cleaners
2012-05-18 20:30:45 -------- d-----w- C:\Users\Richard\AppData\Local\AVG Secure Search
2012-05-18 20:29:24 -------- d-----w- C:\ProgramData\AVG Secure Search
2012-05-18 20:29:18 -------- d-----w- C:\Program Files (x86)\Common Files\AVG Secure Search
2012-05-18 20:29:17 -------- d-----w- C:\Program Files (x86)\AVG Secure Search
2012-05-18 20:26:02 -------- d--h--w- C:\ProgramData\Common Files
2012-05-18 20:07:28 -------- d-----w- C:\Users\Richard\AppData\Roaming\Nico Mak Computing
2012-05-18 20:07:26 -------- d-----w- C:\Users\Richard\AppData\Roaming\OpenCandy
2012-05-18 20:07:24 18760 ----a-w- C:\Windows\System32\roboot64.exe
2012-05-12 11:02:20 -------- d-----w- C:\Program Files\iPod
2012-05-12 11:02:19 -------- d-----w- C:\Program Files\iTunes
2012-05-12 05:44:43 1544704 ----a-w- C:\Windows\System32\DWrite.dll
2012-05-12 05:44:42 1077248 ----a-w- C:\Windows\SysWow64\DWrite.dll
2012-05-12 05:44:37 5559664 ----a-w- C:\Windows\System32\ntoskrnl.exe
2012-05-12 05:44:36 3146240 ----a-w- C:\Windows\System32\win32k.sys
2012-05-12 05:44:35 3968368 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2012-05-12 05:44:35 3913072 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2012-05-12 05:43:50 75120 ----a-w- C:\Windows\System32\drivers\partmgr.sys
2012-05-12 05:43:41 1918320 ----a-w- C:\Windows\System32\drivers\tcpip.sys
2012-05-12 05:43:38 936960 ----a-w- C:\Program Files (x86)\Common Files\Microsoft Shared\ink\journal.dll
2012-05-12 05:43:38 1367552 ----a-w- C:\Program Files\Common Files\Microsoft Shared\ink\journal.dll
==================== Find3M ====================
2012-05-07 14:45:47 70304 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2012-05-07 14:45:47 419488 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2012-05-07 14:44:54 8769696 ----a-w- C:\Windows\SysWow64\FlashPlayerInstaller.exe
============= FINISH: 13:02:02.92 ===============

Preferred Solution: Malware Problem/Rich

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Malware Problem/Rich

Hello and Welcome to TSF.

If you haven't already, please Subscribe to this Thread to get immediate notification of replies as soon as they are posted. To do this click Thread Tools, then click Subscribe to this Thread. Make sure it is set to Instant notification by email, then click Add Subscription.

Please note that the forum is very busy and if I don't hear from you within three days this thread will be closed.


It appears you didn't attach the second dds log, Attach.txt, to your initial post.

Press the Windows "logo" key and "R" key then copy/paste the following into the Run box and click OK:


A text file should open. Save it to your desktop then attach that file to your next reply.



Please download aswMBR.exe to your desktop. Double-click aswMBR.exe to run it.
When prompted to download the latest Avast! virus definitions, please choose No
Click the Scan button to start scan.
Wait until it says, 'Scan finished successfully'. ( Note - do not select any Fix at this time)
Click Save log, and save it to your desktop.
Click Exit.
Please post the contents of that log, aswMBR.txt, in your next reply.
There shall also be a file on your desktop named MBR.dat. Right-click that file and select Send To > Compressed (zipped) folder. Please attach that zipped file in your next reply.


When you run this tool, remember to choose 'Skip' not 'Cure' if it finds something. We just want a scan, not a fix.

Download tdsskiller.exe and Save it to your Desktop.

Double-click tdsskiller.exe and click 'Run'

Click Change parameters then under 'Additional options' check the 'Detect TDLFS file system' > OK.

Click 'Start scan'.

If no infection is found, click 'Close' and let me know.

If an infection is found, select 'Skip' from the dropdown menu under 'Cure' then click 'Continue' > 'Close' > 'Close'.

It will produce a log here > C:\TDSSKiller.

Please navigate to the file, double-click to open it, and copy/paste the contents in your next reply.


Read other 2 answers

Hi, when I type an e mail in rich text setting, I seem to get some different symbols! for example, if I type the "" sign I get something different (i'm not sure what it is!) How can I set rich text to type as per the keyboard?
[IE V.6 win98, 433Mhz]
thanx missmouse

A:rich text problem?

Do you have the keyboard language installed too? Down in the lower right hand corner do you see choices?

Read other 1 answers


I'm trying to turn the RICH TEXT EDITOR option ON in hotmail, but when i get the message about it'll remove formatting, i click ok but nothing happens
same when i click the other option?

Any thoughts?

Read other answers

Okay, I have a nice corporate email signature on the bottom of each email.

It looks great in HTML,
I have also check inside the txt and rich signature files inside
to make sure it looks good in those formats. and it would seem okay in those files.

When I open a new message to compose in outlook, it auto opens in html. when I change this
to rich text, there is an error>
it repeats my web address and also reveals and web address from my past company!

how is this hidden, and how can i remove it?

Thanks in advance.

A:Problem with html Signature in outlook 2003, when seen in plain/rich text.

I am Pretty good in HTML, But I am enable to suggest regarding your doubt. I too waiting for the suggestion. Please suggest us,,,

netgear wireless set up

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Do you remember uninstalling AVG on my Laptop?

I have a major problem here. You had me remove AVG with the uninstall program well it left debris from the program Revo uninstall. Because it left debris it is casing problems so I tried to install AVG and not it is giving me all kinds of errors. Ughhh! I even see AVG on the uninstall programs and there is no way to uninstall it.

Is there a way to fix this problem??

A:Help Rich!

Actually, I dont rememember, but it should be an easy problem to correct. Use Ccleaner to get rid of the crap. Most people dont know the first c stands for crap.
CCleaner - Optimization and Cleaning - Free Download
When did you uninstall?
If that does not work use the uninstall tool\


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Q: Rich

I have two computers. I lost my hard drive on computer 1. I would like to transfer my Outlook addresses etc from my computer 2 to computer 1. Is there an easy way to do this?


Outlook keeps all its data in one file, "outlook.pst." Search the drive for that file and once located, use Outlook's File>Import and Export wizard on Computer 1 to import the data from it.

It's a hidden file so be sure that "Show hidden files and folders" is checked in Windows Explorer>Tools>Folder Options>View tab.

If it's Outlook Express, its addresses are stored in a .wab file so the search should be for "*.wab" (without the quotes, with the asterisk and dot).

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I have being looking for a PDF converter but I have only come up with retail ones, can anyone please suggest a freeware one ?, any help appreciated

A:PDF to Rich TXT

Hello Ciara,I read on internet and I think that you should try Nitro PDF for free,I think that will helps you.

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Hey all,

I have a rich text control on my page and need to pass the formatted text into a rich text memo field in an access database. The problem is, when I attempt to update the database, it throws an error saying I might be passing threatening code.
here is the exact error:
A potentially dangerous Request.Form value was detected from the client (ctl00_ContentPlaceHolder1_FormView2_FreeTextBox1="<STRONG>Rotary</STRO...").

Does anyone know a way for me to legitimize this operation?

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Yesterday I was looking over a document that I made that consisted of text selections of PDFs. I was looking at the document and then looking at the folder that contained the PDFs to determine what I had included in my document and what needed selections therefrom added. I thought to myself, boy would it be great if I could just put a little check mark next to those PDFs that I had entered into the document already. My solution was to make a copy of the entire PDF folder and rename the files by putting a 'CHECK' next to the ones that were already in the document.
So, is there software out there that allows a user to mark up there operating system in the way that I describe?

A:Feature-rich OS GUI

What kind of document is it? In Excel, you could just use checkboxes with a yes/no statement and if checked=yes and not checked=no.

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ck and feature rich s ck and feature rich s

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I'm looking to use and manipulate a RIch Text Box in C++ (Windows). I rather not use MFCs. I am pretty good at Windows programming but would like to know how to initalize it and use it (change color, font, and size of selected text).

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I want to be able to download music and burn CD's DVDs's play my on line games and do email, shop. I want good to great sound. I've been looking but its all a foreign language to me. Memory?How much? Features?

A:I want a new computer, what should I get? (not rich)

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how do you get rid of dialers using windows explorer?

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i JUST bought a macbook yesterday. i'm learning everything as i go. my primary email is yahoo. i've noticed that the rich text editing function is not there. in fact, i've noticed that when i type in a web address it isn't even underlined. is there anything comparable to the rich text functions for mac users?


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I recently upgraded from Windows 98 1st edition to Windows SE. Afterwards, I found that I can no longer paste text as RTF in either MS Word or wordpad. I reverted back to Win98 1st edition and I found that RTF pasting worked in both applications. I redid the Win98 SE upgrade again and the RTF paste again no longer works. Are there any .dll's that are missing or registry settings that need to be changed?

A:Rich Text Format

here is an article that might help.


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How do I get rich media content windows 10

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i downloaded rich files a week back.after back up i don't know where my files are.it got deleted from all files and folder from desktop.

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can somone help i have rich media blocker that keeps coming and going and the drop down arrows don,t work ? here is a list i don,t now if is ok have a look ?i copyed some one else ?

Logfile of HijackThis v1.99.1
Scan saved at 21:18:59, on 08/01/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 SP2 (7.00.5730.0011)

Running processes:
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\Program Files\AOL 9.0c\waol.exe
C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe
C:\Program Files\AOL 9.0c\shellmon.exe
C:\Program Files\Common Files\AOL\aoltpspd.exe
c:\program files\mcafee.com\vso\mcvsshld.exe
C:\DOCUME~1\MICHAE~1\LOCALS~1\Temp\Temporary... Read more

A:rich media blocker

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I'm trying to play some POGO games and it says I need "Rich media content". That's not in my list of add ons, so how do I get it?

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Here's part of my problem--I posted it in this thread.

Here is the requested logfile:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 10:42:02 AM, on 8/10/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16674)
Boot mode: Normal

Running processes:
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\eMachines Bay Reader\shwiconem.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Java\jre1.6.0_07\bin\jusched.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program ... Read more

A:Solved: Rich M sent me here...HJT log included.


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When I access my Hotmail account using Firefox and I want to reply to an incoming email, and I click to enable the color and graphics extension sometimes I have no problem. Other times, either the email to which I am replying disappears or the html coding appears in it; the coding appears only in the email to which I am replying and not in the text I myself type as my reply. The color and graphics extension works fine when I am just composing an email and not replying to one.

I don't have this problem if I access Hotmail using IE6 and use Rich Text.

Does anyone have any suggestions as to what is wrong and as to how I might correct the situation? Thanks, grandpaw7

A:Firefox And Rich Text

This may sound a little anti M$ but I have always found that Hotmail hated non microsoft browsers. Even their new Windows LiveMail beta looses a lot of it's functionality in firefox (one more reason to justify my move to Gmail)

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This Message Is From Western Union:
Western Union Foundation Grants 2012

Your funds payment notification of $550,000.00 USD is now ready for claim.Do send your Names,Address and Phone Number to( [email protected] ) to apply for your first installment of $10,000 or Call directly on +601-647-52741 for more information.

For: Western Union? Payment Center

? 2012 Western Union Holdings, Inc. All Rights Reserved

A:Check out my new email/I'm rich.

Quote: Originally Posted by Layback Bear

This Message Is From Western Union:
Western Union Foundation Grants 2012

Your funds payment notification of $550,000.00 USD is now ready for claim.Do send your Names,Address and Phone Number to( [email protected] ) to apply for your first installment of $10,000 or Call directly on +601-647-52741 for more information.

For: Western Union? Payment Center

? 2012 Western Union Holdings, Inc. All Rights Reserved

Nice one Jack!

Please feel free to share the love here once you get your money

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I'm just starting to use Richcopy, and I was wondering if it's possible to copy an entire directory, including the creating the target directory and then copying all the files into the newly-created directory?  It seems that I have to manually create
the new empty target directory, and then use Richcopy to copy the contents to the target directory?
Also, I'm looking for any hints to speed up copying directories with a bunch of large (multi-gigabyte) files.  I have a Windows 7 Utimate 64-bit machine, with 16GB of RAM.

A:Rich Copy questions

The current speed is fine. You cannot hope that only a copying tool can improve the speed much. Other conditions such as the speed of your hard drives or the structure of your files can also determine how fast the copying speed is.

Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”

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Hi Buddy,

Re: your help regarding my PC problem > SoftwareBundles/Win 32/KaZaZ.

I downloaded BitDefender, and AGV antivirus, as you advised. I nearly fell outa my desk chair, when the BitDefender found 401 infected items, infected with three different viruses!

Now my computer is running sweet again. Thanks a million, Rich M.


A:Mesage for our distinguished member. RICH M

You should not open a new thread to response to a reply.


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I have Outlook set to create and send email in HTML. However, everything seems to go as Rich Text. I'm using Outlook 2003. The Mail format options are set to compose in HTML and to use Microsoft Office Word 2003 to edit e-mail messages.

I have the same problem even when I turn off the option to use Word as the e-mail editor.

The usual symptoms of Rich Text are happening. Recipients who do not use Outlook get the winmail.dat attachment and can't read it.

I've checked everything I can think of, but this still happens. Any help/guidance/suggestions will be appreciated.

A:OutlookHTML changing to Rich Text

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I accidentally clicked to turn on rich text format in hotmail and now it wont turn off. Every time I click to turn it off it comes up with a yellow error box saying to click here to fix, when I click a window comes up saying that turning off rich text will change the format of the email. I click OK and it just refreshes the screen with the rich text still on. This is a real problem as I am trying to contact someone who is unable to open the .txt file that the email is sending as. Any help would be appreciated

A:Hotmail Rich Text Format

Clear cookies and temp internet files.
Probably the cookie is not resetting to allow your change.

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"Rich (WYSIQYG) editing unable to run on your current system - click "OK" to swtich to plain text editing."

i keep getting that when i try to write in my blog. i also cant click the email box to write. what's up with that? anyone know how to stop it?

(i didn know what kind of problem it was so i posted here)

A:rich editing/plain text

Closing duplicate, please reply here:


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I don't have a Rich Text document to use when I want to open a new file. I have WordPerfect X3. But I don't have the disk to download the program again.

So all I can use is a text document or WordPerfect X3.

The Rich Text Document has been missing for a while now.

Is there something that I can download from Microsoft to get it back? I have been searching and can't find anything.

A:Solved: The Rich Text Document is gone.

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I am running Windows 8 using Hotmail as my email. When composing an email, I used to switch to Rich Text to vary the colour of the font. Now if I click on the "A" in the Hotmail title bar, the colour table drops down, but as soon as I move the cursor, the table disappears, making it impossible to change the colour of the font. I should point out that this only occurs in IE 10, Mozilla Firefox works fine. Can anyone advise please.........Dave

A:Rich Text Not Working Properly

Thank you very much for your prompt reply. I will follow your advice to the letter and advise you of the result.....................Dave

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Hi - I am hoping somebody out there can help me with a frustrating problem I have with my hotmail account at the moment.

My 2 month old Dell desktop has suddenly stopped me from applying the rich text format when composing a hotmail message. In fact it will not even revert to standard text only mode, and sends blank emails. In fact I see I have the same 'Error on page' message in the left hand corner of the browser with this website where I am writing this mail, as I do on hotmail new message window. I get the following error message:

Error: 'L_Default_Body_Style' is undefined

I thought it was a Java isssue, and have since uninstalled and re-installed it, but with no luck.

Any hints ?


A:Rich Text Problems with Hotmail

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My computer keeps saying rich FX is failing and now my comps been freezing up!??!?!?! Ive checked for viruses, adware, spyware, defraging, and it won't let me clean my discs cuz it freezes up. What should i do?

A:Rich FX is saying it's failed and my comps freezing

What ever rich FX is I would re-install it to the same location it was at before then reboot and see what happens.

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Hi, I need some help with coding a rtf box. basically i want commands recieved by my custom server to have and output like this for example:

[code from server to client] \cf1 Starting Protocols: \cf3 OK \cf1

and it would print like:

Starting Protocols: OK
it would have to split text ect.....if anyone could help i would muchly appreciate it

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FYI, I'm not an expert in this area, I am simply sharing my experience so that others can avoid the frustration I felt. I just finished a bitter struggle to the end to reconcile the differences between my computer and a mysterious problem I was having using the Rich Text Editor on this forum. Okay, so that sounds a bit melodramatic.The story goes like this: I was experiencing two problems using the editor on here with RTE enabled (in my settings) and one with it turned off. FYI, I'm using FF10.After entering the full editor from Fast Reply, or after clicking Preview Post, everything in the editor would be formatted just as in the preview. Well, almost everything. Some things were wrong. That means that, instead of plain text with BBCode and emoticon code, in the EDITOR I saw the preview of the codes, and I couldn't edit the coding.
If I used list tags and either went from Fast Reply to the full editor, then previewed once; or if I previewed twice, some of the list tags would be displayed incorrectly. Usually the first one or two * would be okay but, after that, they'd be replaced by <li>. When I paid close attention, I noticed that the first time there was a preview in the editor, the affected list tags showed up as bullets, not numbers, and the second preview both the preview and editor showed <li> for the broken * tags.

There was only one way to fix this problem. Before pressing "Use Full Editor" or Preview Post, I had to cop... Read more

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"Rich (WYSIQYG) editing unable to run on your current system - click "OK" to swtich to plain text editing."

i keep getting that when i try to write in my blog. i also cant click the email box to write. what's up with that? anyone know how to stop it?

(i didn know what kind of problem it was so i posted here)

A:rich editing/plain text

Closing duplicate, please reply here:


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"Rich (WYSIQYG) editing unable to run on your current system - click "OK" to swtich to plain text editing."

i keep getting that when i try to write in my blog. i also cant click the email box to write. what's up with that? anyone know how to stop it?

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when I double-click on an icon for riich text document in wordpad to open it, the doc goes straight to printer......I've tried r-clicking on doc, open with,wordpad & notepad. same thing happens both times........goes to printer instead of opening........

A:cannot open rich text documents

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My wife is running Windows 98 SE. She has a Hot Mail account. Starting yesterday, her Rich Text Toolbar disappeared and no e-mails could be sent. She can receive new e-mails but cannot send any. We note that Hot Mail suggests that when you go to Tools and click on Rich Text Off, it actually means it is on, and so you should be getting the Rich Text. We have done that. And while it shows Rich Text off, it is not, in fact, on.

I was wondering if anyone else is having problems of this nature or have had? We have written Hot Mail and are awaiting their reply. In the interim, I thought I would see if any of you guys have any thoughts.

Red Boy

A:Hot Mail -- No Rich Text and can't send e-mails

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Hey! was just checking into see is there any alternative product for Microsoft Richcopy. Please keep post your comment.
Appreciate your help.

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You needed me to paste a log of my machine after combo fix went through it. I had no problems and here is the log. I will not do anything else to my machine until I hear back....
this is in more than 1 post, because once again...something will not allow me to post this file in its entirety...?

ComboFix 10-06-08.02 - Administrator 06/08/2010 17:22:48.1.1 - x86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1489 [GMT -4:00]
Running from: d:\documents and settings\Administrator\Desktop\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


((((((((((((((((((((((((( Files Created from 2010-05-08 to 2010-06-08 )))))))))))))))))))))))))))))))

2010-06-08 21:33 . 2010-02-26 23:51 6870864 ---ha-w- d:\documents and settings\Administrator\Application Data\mjusbsp\in00000\setup.exe
2010-06-08 21:32 . 2010-02-26 23:45 743872 ---ha-w- d:\documents and settings\Administrator\Application Data\mjusbsp\ar00000\install.exe
2010-06-07 17:19 . 2010-06-07 17:19 63488 ----a-w- d:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDLLS\SD10006.dll
2010-06-07 17:19 . 2010-06-07 17:19 52224 ----a-w- d:\documents and settings\Administrator\Application Data\SUPERAntiSpyware.com\SUPERAntiSpyware\SDDL... Read more

A:attention Rich: can't get to microsoft windows update...

part 2...

d:\documents and settings\Administrator\Start Menu\Programs\Startup\
magicBlock.lnk - d:\program files\magicBlock\magicBlock.exe [2008-5-3 479232]

"{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= "d:\program files\SUPERAntiSpyware\SASSEH.DLL" [2008-05-13 77824]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon]
2009-09-03 22:21 548352 ----a-w- d:\program files\SUPERAntiSpyware\SASWINLO.DLL

"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"d:\\Program Files\\FlashFXP\\FlashFXP.exe"=
"d:\\Program Files\\Microsoft Office\\Office12\\OUTLOOK.EXE"=
"d:\\Program Files\\Windows Live\\Messenger\\wlcsdk.exe"=
"d:\\Program Files\\uTorrent\\uTorrent.exe"=
"d:\\Program Files\\Windows Live\\Messenger\\msnmsgr.exe"=
"d:\\Program Files\\Java\\jre6\\bin\\javaw.exe"=
"d:\\Program Files\\mIRC\\mirc.exe"=
"d:\\Program Files\\Skype\\Plugin Manager\\skypePM.exe"=
"d:\\Program Files\\Logitech\\Logitech Vid\\Vid.exe"=
"d:\\Program Files\\Skype\\Phone\\Skype.exe"=
"d:\\Documents and Settings\\Administrator\\Application Data\\mjusbsp\\magicJack.exe"=

R1 aswS... Read more

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Looking for option in GMAIL to change Plain Text Format to Rich Text Format--any suggestions?

In a hurry,


A:Where is Rich Text Format Option in GMAIL?

Dear friend,
  Open the compose button, on left side check there is any option for Rich formatting? If you are selected plain text already, there will be the option. 
Regards Jinish.K.G|HCL Infosystems LTD

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I was trying to open a RTF file from a website, but when I tried to open it I got hexadecimal numbers and other garbage. What should I do?

A:Problems Opening Rich Text Documents

what program were you using to open it.

You need a word processing program like word, lotus or word perfect.

You should also be able to open in notepad.

If it is full of garbage then it's not a rtf file, it's probably a word .doc that has just been renamed and not saved as .rtf

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I have a .rtf from a customer whom I deal with on a daily basis which I cannot open. The error from OUTLOOK reads:
"Can't create file: Commercial Invoice.rtf. Right-click the folder
you want to create the file in, and then click Porperties on the
shortcut menu to check your permissions for folder."​1. I could open the same email on coworker's computer

2. from my computer I email the same file to yahoo and it opens.

3. emailed the same file to a different computer and it opens.

4. I had a coworker email me a .rtf file to Outlook and that opens.

5.. I've tried checking the properties of my destination folder (My Documents) and I don't see a "permission" tab or selection. Please help.

Thank you in advance

A:Solved: Cannot open .RTF (Rich Text File)

Off hand I don't believe it's a permission on your computer so much as it is a permission with Outlook. You may want to mention this to your IT team at your job or the system administrator. Outlook can be set on the server end to block particular types of files (like rtf files) or to restrict access to which files you can open and what you can do with them.

When you said you opened it on a co-worker's computer, was this under your account (i.e. you logged onto his computer with *your* account) or was it opened via his email account and under his login name?

The fact that you were able to get it open on your computer if you used your yahoo account suggests it's not a permission set on your particular computer. If it was, you wouldn't be able to save it via Yahoo either.

My recommendation is to talk to whomever manages your company's email accounts to see what permissions are set up on your account. Hopefully that fixes it. If not, let me know.



jdaries said:

I have a .rtf from a customer whom I deal with on a daily basis which I cannot open. The error from OUTLOOK reads:
"Can't create file: Commercial Invoice.rtf. Right-click the folder
you want to create the file in, and then click Porperties on the
shortcut menu to check your permissions for folder."
I could open the same email on coworker's computer, from my computer I email the same file to yahoo and it opens, and emailed the same file to a differ... Read more

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Hi there

I've been told a few times now by different people that they have issues replying to my emails or sending me emails unless they switch to rich text.

I hazard a guess that many people just give up so I need to get it sorted as I use my email for work and it's vital!

I use one.com as my host and mac mail as client.

After hours of failed online research, I wondered if anyone has faced this problem and if there's a way to fix...I don't want to make hard work for people trying to get in contact with me
Much appreciated


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Hi I belong to an MSN Group and when I try to reply to a post or make a new post in rich text, I cant get a cursor or anything I try to type doesnt show up. I switch to plain text and all is fine. No one else is having the same problem as I am.
I am using IE 6.0 - I have Windows XP also just in case that helps.
Is there some sort of script problem I am having?

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My manager wants me to always send emails in Rich Text Format. The problem is I am working as a tech support guy and we get automated emails in our Support mailbox in Plain text format whenever support calls are logged. So when I pick up the emails in our Support mailbox, I sometimes forget to change the format from Plain text to Rich Text before acknowledging the email. This irritates my manager because he is adamant that I always acknowledge emails in RTF. Is there any software that can alert me that the email is not in RTF before I send the email? Note: I have already set to Rich Text the option Compose in this message format.


A:How to always send emails in Rich Text Format


Help would be easier if we had an idea of just what email program you are using....

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I've got a screwy one goingon here. A friend uses outlook express to read email, and when he receives mine (sent from AOL web mail in rich text format), the links show as plain text.

When I send using "plain text format" from AOL web mail, the email shows the links correctly, and he can use them to go to the web site...

I am scratching my head as to what's causing this... others who receive my rich text formatted email say the links show fine and work... any ideas? Thanks!


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