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Can't boot, boot into safe mode or boot from dvd

Q: Can't boot, boot into safe mode or boot from dvd

So I have been trying to get my computer running for a few days now. At first it wasn't booting at all, it would be a black screen with a blinking cursor. I have cleared cmos a few times, turned psu off, drained charge from psu, turned psu back on and got it working that way for about 10 minutes, then it crashed. Ever since then I can't get it to get running again. I think it says something about "fatal error" and then goes on telling me to boot into safe mode to remove any new hardware. Is it a hardware problem I'm having? If so, I'm screwed, too broke
The best I can get is the screen where it says run windows normally or run in safe mode. But it will just crash on either option I pick. And when I try to run from the dvd drive with my windows 7 disc it's just a black screen with a blinking cursor.
I'm not sure what to do...ugh I feel like it's something really simple to fix. I left my computer sitting for a few months and havn't tried to boot it until recently, so I don't remember if I put any updates on it or not.
I tried running system launch repair and it crashed in the middle of that, now it's just going back to booting to a black screen. Do I just keep clearing cmos, my mobo has dual bios, so the backup bios isn't corrupt. I'm using a gigabye mobo.

Preferred Solution: Can't boot, boot into safe mode or boot from dvd

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

I've used it in the past to identify and fix everything from blue screens (BSOD's), ActiveX errors, corrupt files and processes, dll/exe/sys errors, recover lost memory, Windows update problems, defragging, malware removal etc.

You can download it direct from this link http://downloadreimage.com/download.php. (This link will automatically start a download of Reimage that you can save to your computer.)

A: Can't boot, boot into safe mode or boot from dvd

And most of the time it won't even boot at all, it will just be a black screen.

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Hey guys,
Thanks ahead of time for the help. I can honestly say I'm dumbfounded with this issue and would rather ask for help then hook up my master HD as a slave and force a reformat which would be my next step.

Anyways, here's the background on the issue.

AMD Athlon 64 3700+ OC'd to 2.75ghz
Asus A8N SLI Deluxe Mobo
BFG Tech Nvidia 7800 GTOC x2 (SLI)
Dual Sata Hd's, both the 3gb/s connection. (750gb main/250gb Backup)
Sound Blaster XFI Fatal1ty sound card
Creative modem blaster v.92 dialup modem ( @ dialup)

A few days ago, not quite sure why, but when I booted the comp the graphics card proceeded to tweak out and basically looked like fuzz upon entering windows. Eventually after hard resetting it a few times it'd boot normal. Today, I was running Nvidia NTune utility to find a stable OC setup for my PCI bus and what not, and it rebooted as normal during the process. Graphics card tweaked again, so I did what I know to do and uninstalled/reinstalled the drivers for my 7800's. Seemingly fixed the problem. Rebooted and resumed the OC process and went to watch TV.

45 Minutes later I come back and my computer is rebooting itself constantly. Upon getting the the xp loading screen, it BSoD's and reboots.

So, I try and boot in safemode to uninstall/reinstall drivers yet again. When I press safemode, it begins loading basic drivers. When it gets to SPTD.sys it pauses, locks up, and reboots (no BSoD)

Next step, repair through XP installer di... Read more

A:[SOLVED] BSoD on standard boot, safe mode boot, and xp install disc boot


Well, a friend needed me to fix a design for him emergency status in Illustrator CS3, so I went to work troubleshooting.

All signs point to NTFS.sys being corrupt, etc. Which makes the drive unreadable, hence the reboots.

So, I snagged my dads IDE harddrive from his computer, hooked it up as master in my computer and it still gave me the BSoD. I then unhooked both of my Sata Hd's, and ran ONLY the IDE drive. This IDE drive is fine (i'm on it right now on my dads comp to write this). I try and boot my system off just his harddrive and it STILL gave me the BSoD.

Only difference is the BSoD is staying up now on normal boot so I can give you the error.

Error code is 0x0000007B? I believe.

But yeah, the computer is still unable to boot off a good HD even with the bad ones not hooked up.

Now I'm thinking a memory issue? or Video ram issue? Fried GPU/RAM?

AHHHHHH!!!!! i have no idea what to do. This is ridiculous. meanwhile my friend is screwed on his design for a t-shirt i told him i'd do.

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#1 Hi, basically this probem arose from nowhere. I came back from holiday 6 days ago and my pc took longer than i remember to boot. Only till i realised the next day and day after it was getting longer and some times not loading past the 'Windows' screen. Each time when it hasn't loaded fully, I turn it off and re-boot pressing F8 to get up safe mode, which doesn't work at all.
It gets stuck on '/avgdiseh' doesn't load past and will stay like that till turned off. Start up repair does absolutely nothing, it asks to do System restore which then errors and reboots, if i press cancel it stays on the 'Scanning' screen for hours.. (8 hours today)

#2 I've now seemed to run into another problem trying to boot from my CD drive. First time I loaded everything correctly got to 'install windows' screen clicked start up repair which did nothing. Ever since that windows won't detect my CD drive even though it opens and did read CD's.(watched a film on it the other day)

I've looked online and other people have had the same problems and clearly i haven't found a solution yet. I've tried cleaning the inside of my case, double checking connections, changing boot options. From what i've read its either a failed HDD, failed RAM (, or failed CD drive in the case of my second dilemma)

I'm just curious as to whether anyone can pin point what the problem is. If its an easy fix or whether it is possibl... Read more

A:Windows wont boot past Start up Screen, and won't boot safe mode

it's the one following avgdiseh that is the problem

d/load and run the h/drive makers diagnostic utility on the h/drive


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Good evening, one and all. I will try to include as much relevant info as possible:

trying to fix a toshiba satellite a135 for a friend. has vista (version unknown), and i have no idea if it has any SP, as I have yet to be able to get it to boot in anyway to a desktop. have not been able to get it to boot past the loading animation/copyright splash (goes to a blank screen instead of the desktop). safe mode /w networking was failing on a .sys entitled AVGIDSEH.sys. google got me to here: http://forums.cnet.com/7723-19703_102-508463/avg-update-today-comp-won-t-boot/. I made the USB version of the Rescue CD and changed all AVG*.sys to .bak as directed. thinking there was 6-7 files renamed in the specified file path. tried to reboot, still no advancement. did safe mode w/networking again and it now locks up at crcdisk.sys. at this point, i popped in a hiren's disc and got it to run Startup Repair since I don't have any kind of Vista disk laying around. I initiated the attempt about 2.5 hours ago and it doesnt look like its doing anything. i see no hdd activity lights and the progress bar looks like more of a sliding progression bar than one that is actually moving forward in progress.

really, really trying not to reformat. (she needs this due to academic papers she doesnt have backed up anywhere else, plus the standard media (music/pictures/etc)

also, when do I throw in the towel and attempt to cancel Startup Repair. I see a number of topics on the internet where SR s... Read more

A:Vista cannot boot, locks up on crcdisk.sys in safe mode boot attempt

ok sitrep: went to bed, woke up, Startup Repair is still running. Tried to cancel it, got a notification of "The current repair option cannot be cancelled". Does this mean its actually doing something or am I just wasting my time letting this run?

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I left my computer asleep. When I awoke it, it froze up, so I restarted it and it told me I had a disk boot failure, insert boot disk.

If I reboot, and press f8 to get a boot menu from the bios, I can select the drive that has windows on it.

If I do not intervene beyond this, it will boot to windows, but as soon as I login, it will show the task bar, but that's as far as it gets. The mouse will still move but beyond that I have no control, left or right click, ctrl, alt, del. Etc. The one light on the front of the case that usually blinks, remains on solid.

Sometimes after this stage if I reboot (with the button on the case), the drive that contains windows will not be recognized by the bios. It will simply say that sata connection is empty.

If I power the computer off, and wait a few seconds and turn it on, the drive will be displayed again. I then can press f8 to get the boot menu, and select the right drive, and this time I will press f8 to get the windows boot menu. I can select safe mode with networking, and boot up. I have been using windows on safe mode for over an hour and it runs fine.

I have run MSE, as well I downloaded AVG free, but I can only use the command line version in safe mode, which I did.

I am not sure what to check here. I was thinking the hard drive was failing, but then why am I able to run on safe mode for so long? Boot sector virus? Some other virus? What should I look for, and what can I do in safe mode, a lot of choices are dis... Read more

A:Disk boot failure, can launch to safe mode through boot menu

I would first Check the hard drive with the manufacturer's diagnostic tools.
Hard Drive Diagnostics Tools and Utilities (Storage) - TACKtech Corp.
HD Diagnostic

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I have in my possession a hard drive with Windows XP Pro 64-bit. The OS resides on an NTFS file system partition of half of a 500 Gig hard drive. It is part of a custom built system and has had only been formatted once. This installation has been active for about six months. It did encounter a virus which infected the System Restore files and thus were cleared via safe mode. Since that time Safe Mode has been inaccessible. Consistently stopping at the acpitabl.dat file.

However, when booting Windows normally, the system boots with proper speed and with no apparent issues and continues to work for days on end.
It is only when booting into Safe Mode that any issues become apparent.

I am curious as to any solutions this fine community may have to offer. I received great information from the Hardware group and hope for the same here.

System hardware includes:
AMD Phenom Quad AM2+ Black Edition
Gigabyte MA790GP-UD4H
G.Skill Memory
Corsair 1000W PSU
Windows XP Pro x64

A:Safe Mode Boot Failure, Normal Boot Successful, Interesting.

Ignore the O/S, Worth A Look.Louis

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Whats going on guys,
I have a Windows XP Professional Edition and i incurred a spyware virus on my PC, so i made a dumb decision by running MSCONFIG and changing my SAFEBOOT option, I did this because previously I couldn't even get into Safe Mode, it would load the files on the screen

and my CPU would reboot, i even tried the other Safe Mode options (command prompt, networking, etc.) I still couldnt accomplish logging into a Safe Mode. But I could still log into Windows Normally.

BUT Now (after changing my SAFEBOOT option in MSCONFIG, thinking i couldnt log into Safe Mode that way), I cannot even log into Windows XP (PERIOD.) Normally or via Safe Mode, Last Known Good Configuration, or any-other way. My CPU loads up and once it reaches the Windows XP Splash Screen it appears to be normally loading, then my screen goes blank and my system reboots, It reboots in an endless loop, i could leave this sucker on for a whole month and it would still be in an infinite boot loop between the start-up of the CPU and the Windows XP Splash Screen..lol

my problem is similar to this guy's


Before I get any suggestions....

Yes, I have a Windows Xp Recovery CD that i created using an .ISO image burning application.
Yes, I tried chkdsk /r
Yes, I changed by boot configuration in the Recovery Console using BOOTCFG. I'm aware the problem was ... Read more

A:XP won't boot past Splash Screen, wont boot in Safe Mode.

First thing I would do is back up your important Data now.


You don't reinstall XP from the recovery console?


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After 2 wipe and re-installs vista still will not boot to normal mode. I just am so lost on what the problem could be, any help would be greatly appreciated.

A:After 2 Clean re-installs vista still won boot to normal mode but will boot to safe M

at what point exactly does the pc fail to boot? loading bars? does it bluescreen? reboot? we need much more info to help

there is a way to turn off the loading bars so we can see whats going on behind if thats the case , then you can let us know exactly whats written on screen when it [email protected] out this may help us determine which driver is loading and causing the crash

click start / all programs / then acessories and select run

type msconfig and hit return

click the BOOT tab

check the "os boot information" box

check "make all boot setting permanant" hit apply then ok

obviously you can do this in safe mode

then boot into windows and watch , take a pic if you have too

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I really hope one of you fine people can help me out.

Last night I was browsing facebook and my computer froze up. I tried to reboot it and it wouldn't load pass the windows logo.

It will however let me get into Safe mode.

Here is what I have tried:

- Restore to earlier date: I do not have one created as I recently restored my computer to factory setting (about a week ago)
- Malware scan with Malwarebytes: nothing found
- Memory Check - looks good
- Chckdsk - all went well
- Startup repair - Gave me errors and couldn't fix the problem. here is what the log showed:

Any help would be super appreciated.. i am very frustrated with this right now :(


A:PC wont boot pass Windows logo. Will boot in safe mode. Error code given. Please help

Which CHKDSK did you perform? /F or /R?

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As the title suggests, I can get to the normal Windows login, but it freezes when booting to safe mode. I've never seen this before in 20 years. Any ideas?

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I have a pc with Windows XP with SP2 installed. My computer has generally worked fine with little issues, but the other day Norton flagged up a virus issue. The virus was called Trojan.Patchep!inf, and couldn't be removed using Norton.

Naturally, I'd have posted this in the malware removal/HJT forum, but I'm now locked out of my system.

I need a way to be able to get into Windows before I can pull off any HJT logs or run any applications.

The issue I have, is when Windows is loading up. I turn on my computer, and Windows boots up until the scrollbar/loading page. The computer then automatically reboots, and the cycle continues until I just hold the off button to turn off the computer. I've entered the boot menu and attempted the reboot in Safe Mode, and also tried using last working configuration. This has no effect, and still results in the constant restarting of the system.

I don't have a Windows XP disc as it was pre-installed when I bought the computer.

For the time being I can boot from disc using Linux Ubuntu. I read about the virus that infected my system, which suggests that files such as winlogon are affected by the virus, which would explain my problems booting. Would it be possible to repair these files from Ubuntu, allowing me to boot the computer with Windows? I can then start a thread in the malware forum, posting HJT logs etc.

Thanks for any help,


A:Windows XP constantly restarts and won't boot - can't eve boot in Safe Mode

Try pressing F8 when the computers starting up, and in the menu where you can choose safemode, last known good config, etc... select "disable automatic restart on failure" and see if you get an error message at the point the computer usually restarts. If you do , post the error code on here!!

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I recently have been infected with a virus. It installed along with another program I was installing. Whenever I boot up my computer in Normal mode or Safe Mode I can not do anything. My wallpaper is there, but I cannot: Right-Click desktop, open Task Manager, or see my toolbar. When I try to open the Task Manager I get a message saying:"task manager has been disabled by your administrator." The same thing happens when I try to boot up in safe mode.

I made a BART PE boot disk with the lastest McAfee Virus Scan tool off it. The tool found many viruses and removed them. I have run the scan multiple times and have found viruses but now when I run it I don't find any.

My computer still won't boot where I can access it. What should I do so I can boot my computer?

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I am new to this - but I guess I'll learn fast.I have trouble booting up. Have done a HijackThis scan and this is the result.

MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:


A:Doesn't boot past XP Screen.But can boot into Safe Mode-HELP

post your system specs including the power supply details from the label on the side
in safe mode go to the device manager and see if there is any yellow alongside of anything
if there is click on it's listing and see what it says is wrong
you can also try tapping f8 when booting and from the boot options try
last known good configuration
also try a system restore to an earlier date when everything was running ok
to submit a hijack log in the hijack log help forum follow the 5 steps here
at this stage i don't think a hijack log is warranted

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All it does is boot to startup repair. I am NOT willing to do a clean install of Win7x64! I have to much important stuff on this laptop and do not have enough space to store it on anything else.

Dell Inspiron 1545
4gb ram
500Gb Hdd

A:Dell Inspiron 1545 Won't boot into safe mode or boot at all.

If you have a lot of important stuff on the laptop then it's imperative you get an external hard drive large enough to hold it. Murphy's law will strike with vengeance if you don't. Back it up now before you lose it.

Once you have it backed up then you can try things to fix this. Until then you are risking your precious data.

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Windows 7 Update Boot Error

Maybe this should be under Windows update problems, however I'm not positive that it is an update problem. I have no clue why this is happening. I am running windows 7 64

My computer has been trying to do a system update for awhile. I would shut down the computer. Then upon boot up the computer would try to install the files. When windows would load, the load would fail and the computer would restart. Then the computer would remove the changes and reboot. Finally the computer would boot normally only to still need an update (obviously).

Today the computer is booting up getting to the windows loading screen only to cause the computer to "reboot". The problem is the computer will never reboot from here. Currently to access the computer I have to enter in through safe mode. There seems to be an error with the windows update software. I run Windows Update Trouble shoot and Error pop up that cannot be fixed.

Windows Update
Publisher details
Issues found
Repair Windows Update components
Repair Windows Update components
Repairing Windows Update components frequently resolves common Windows Update errors
Not fixed
Windows Update components must be repaired
Potential issues that were checked
Repair default Windows Update locations
Repair default Windows Update locations
Change Windows Update locations to Windows default settings
Issue not present
Issues found
Detection details
Repair Windows Update compo... Read more

A:Windows 7 Update Boot Error Can only Boot in Safe Mode now

Boot into System Recovery Options to run Startup Repair repeatedly.

It should offer to System Restore. If not and it won't start Win7, boot back in to manually System Restore to before the problem began, working backward.

Otherwise start working through these steps for Troubleshooting Windows 7 Failure to Start
reporting back results.

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I am running Windows XP, SP2 on a Gigabyte GA-P35C-DS3R with Intel Q6600 processor, 4Gb of RAM and 3 hard drives - 2 SATA (II) and one IDE (the SATAs are not in RAID).

It first arose after having left the computer on over night and returning to find it frozen. It required a complete power off. Upon rebooting there are the usual options - start windows normally, last known good config, and the 3 safe mode options.

When trying either start normally or with last known good config, it brings up the familiar windows logo boot screen, then after a short while, reboots itself.

If trying one of the safe mode boot options, it goes through all the usual driver loads, and stops at JGOGO.sys, with the message 'Press Esc to cancel loading sptd.sys'. If I press escape, this message clears, the system hangs, and reboots itself. It I don't press escape, after a short while the message disappears, and a reboot happens.

I have tried a number of solutions to this problem - I have 3 hard drives, with XP running off one of the SATA drives. The IDE is currently empty and the other SATA holds media. I have tried running windows restore console and doing a CHKDSK /R on all disks. The boot hard drive has an 'unrecoverable error' on it, as did the other sata drive but that apparently disappeared after a second run of CHKDSK /R. After having run the CHKDSK on the drives, the system amazingly managed to boot fine, however, at the next reboot the problem reoccured. I have tried sw... Read more

A:System Will Not Boot - Safe Mode Boot Hangs At Jgogo.sys

One site said replacing the SATA cable solved the problem

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My HP media center running XP Media Center sp2 (nearly the same as xp pro) was working well, then one day stopped booting. I can get the machine to boot using safe mode with networking and then tried msconfig and selected Diagnostic Startup to get a clean start. This still won't boot properly.

Note in Safe Mode I tried to run sfc /scannow but it would not run because the RPC server was not available. tried to run sfc /scanonce, but I don't think iti is working either.

Any ideas on how I can determine what the problem is? (I have run chkdsk, and it found an area that it repaired, but I don't know where that was.)

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Dell XPS 8500 Won't boot into safe mode or boot at all. i tried to run DELL diagnostics but the whole PC just went dead halfway.

pl advise. thanks!

A:Dell XPS 8500 Won't boot into safe mode or boot at all.


I am no geek or expert (just another home user).
But if you can't even get into the F12 Dell diagnostics, it sounds like catastrophic hardware failure.

But you might try this tutorial:
Windows 7: Troubleshooting Windows 7 Failure to Boot

Is it under warranty?

Hope this helps,

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Hello,I can boot into safe mode then (usually) last known good configuration will boot normally. I've found several threads on topic with varying results.Dell Inspirion 530 32bitVista Home Premium SP 2Problem began after a boot up resulted in all short cuts on desktop shrunken in size, a later boot scrambled their order as well. launched windows also became erratic (not launching in full size and in various placements on screen.)After fiddling with resolutions and font sizing options to no satistactory end, began re-boots. Generally after the load bar and vista logo/chime I'd get a blank/black screen. Sometimes with cursor.I tried various options in safe mode, repair showed nothing. System restore did not fix problem. Last good config usually (but not every time) would result in proper boot, but still have sizing issues. Video drivers checked as ok. I ran MacAfee and Malwarebytes no problemsDon't know if this is related, but I seemed to have developed upload issues after "upgrading" to IE8, which never seemed to be quite right. During this process I've gone back to IE7, but still can't upload (I'll put this to a separate topic).Here is a BSOD file following instuctions from http://www.bleepingcomputer.com/forums/ind...hl=boot+problem ==================================================Dump File : Mini081510-01.dmpCrash Time : 8/15/2010 10:44:16 AMBug Check String : Bug Check Code : 0xc0000218Parameter 1 : 0x8ce64dd8Parameter 2 ... Read more

A:Can't boot normally, Safe Mode will boot, then usually last known config works

Do you have your Vista CD, or can you boot into the recovery console?Try this link...Dell Vista Repair

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I did this action as I was trying to get into the safe Mode, but my computer wasn't allowing me to do so. So I did:
"the BOOT.INI tab, Check the "/SAFEBOOT" option, and then click OK" in the MISCONFIG cmd prompt area.

My computer got infected or hit by the "Trojan-Spy.Win32.GreenScreen"

I read that I had to go into safe mode to safely remove the exe files and folder.

When I tried to go into the SafeMode, it wouldn't, it kept coming back to the SafeMode, Start Normally, Start in last known... screen.

So with some reseach I did the above action, but it still won't let me into the SafeMode, and now it won't let me out, so i can go back and stop this action.
Help? I can't lose my files... they are all I have in life.

I have the Start-up and recovery cd's, but this will set my computer back to manufacture mode, which means I lose it all.
anything I'm missing. I just want to be able to boot back so I can get a RUN screen and go and and stop this.

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I have a PC here that won't boot into Windows. You see a quick flash of the windows logo, then it goes straight into a blue stop screen. It won't boot into safe mode either.....the same thing happens when you try to boot to safe mode. It won't boot in "last working config".

What can I do here? There's no way to run an anti-malware/virus, because I can't get in. This isn't my PC. It was given to me. The lady said she may have downloaded a virus, and she only used it to play internet games, and surf.

Any help is appreciated.

A:PC Won't Boot Into Windows - BSOD - No Safe Mode - No Way To Boot?

Do you have a second hard drive available? If so, installing a temporary OS and anti-virus into it, and running the original HD as a secondary HD will allow you to see if (a) the original HD is operational in the first place, and (b) be able to run that anti-virus and see if it finds something. Depending on how how your HDs are installed (IDE or SATA) will depend on how to set this up.

In an IDE system, because both drives would have an OS in them, do not use CS for your cable settings - set the new drive to MASTER (MA) and the the old drive as SLAVE (SL). In an SATA system, since this system is plug-and-play, simply leave the old drive unplugged from the SATA cable while booting up the new drive. Once up and running, plug in the cable and allow the computer to 'find' the drive. If it fails to, there's a good chance the drive is dead.

In either version, once the computer hopefully 'finds' the old drive, you have your choice on what to do at this point - first will be of course, run the anti virus. Then you could save any files that might need to be backed up. But this would be the point to see if you want to keep the original, or leave it as a second drive in the computer (a good way to keep files happy, as virus' tend to stick to the boot drive).

Mind you, if you choose to go back to the old drive as the main, if the anti virus actually found anything, you may still find the unit does not want to boot, since removing the virus may have trash... Read more

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A guy I work with brought me a HP Pavilion Laptop that was running Windows XP until he shut it down and could not get it to boot back up. I have tried to get it to boot in every way I can think of:
Booting normally or with the last known good config ends at a black screen before windows splash load screen starts.
Booting in safe mode stops at a line that reads "multi(0)disk(0)rddisk(0)partition(1)\Windows\system32\DRIVERS\AVGIDSEH.Sys"
and when booting from the disk it stops at the Windows Setup blue screen that reads starting windows at the bottom of the screen after it loads the setup files, it never gets to the point that I can do anything.
Looking for any help that I can get to solve this problem and get this PC up and running again.

A:Windows XP will not boot from HHD, boot Disk or in safe mode.

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WinXP sp3 will not boot. Black screen where Win logo should go after post. In safe mode boot, stops after 3rd item loaded.

Found on the net may be due to MS update or virus, but cannot find confirmed fix. User confirmed MS update occurred on shut down last night and that she got a virus notice before calling me. Another forum suggested chkdsk /p/r, but did not fix. Tried reseating ram and hdd data cable.

This is the 4th workstation I have had to do grave emergency work to this week. Any suggestions to get this back online would be GREATLY appreciated!

A:Won't boot, safe mode boot stops at kdcom

System and manufacturer?

You've checked the system manufacturer's website...for possible solutions when the system fails to boot properly?

I know that HP routinely provides such for their systems and I suspect that most do.


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Really weird issue. My computer locked up and restarted when I was playing Battlefield 3, not sure why. Then it didn't want to boot up for some reason. Eventually I got an error message about a disk i/o error. I assume this is due to a corrupted USB that was connected to the PC. When I removed that I was able to boot into normal mode, but not into safe mode. I didn't like this, so I went msconfig -> boot -> Safe Boot. And now every time I try to boot, no matter whether I select normal or safe mode, it tries to boot into safe mode and fails.

It gives me the menu, shows a screen loading all the system files and then says "Booting in safemode - Minimal Services". Then my monitor says "no signal" and remains black. Things are still plugged in - tapping numkey makes the light go on and off on the keyboard - but I can't actually DO anything. And now there's no way I can see to boot into normal mode.

What do I do?

A:Windows 7 won't boot into safe mode, WILL boot into normal mode

I just tried putting in the Windows Install disc, to try and launch the Recovery Console, but I only got 4 options on the boot up screen. 3 variations of safe mode and one "start normally" (which due to my msconfig edits means safe mode, minimal). Tried downloading a W7 64bit repair disc ISO, burnt that.. same deal.

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I've spent the better part of the day working on a most peculiar problem on a friend's machine. When first trying to get the machine to boot, it would restart randomly (sometimes at the Windows login, sometimes several minutes later, etc). My first suspects were: overheating, bad power supply, malware). I was able to get the machine to boot (and stay booted all day) in safe mode. To me, this rules out any hardware issues, so I turned my attention to possible malware.

I first ran Malwarebytes Antimalware, and it found 3 files in temp internet files, listed as Trojan.Agent, and successfully deleted them.
Spybot found no problems.

I attempted to reboot normally, but had the same results (after logging in to an admin account, the machine restarted).

Machine specs:
Dell Dimension 4600
Pentium IV @ 2.66GHz
512MB PC-2700 (256MBx2)
Windows XP Home (SP-3)

I'm wondering if SP3 is the issue? Results from any searches I've done on automatic/random restarts all say that the user can't get into Safe Mode, either. In this case, that's not the issue.

Any ideas? Or, any other info that I can gather from Safe Mode that you need, to help resolve this issue?

A:Can't boot normal, can boot to safe mode

I've spent the better part of the day working on a most peculiar problem on a friend's machine. When first trying to get the machine to boot, it would restart randomly (sometimes at the Windows login, sometimes several minutes later, etc). My first suspects were: overheating, bad power supply, malware). I was able to get the machine to boot (and stay booted all day) in safe mode. To me, this rules out any hardware issues, so I turned my attention to possible malware. I first ran Malwarebytes Antimalware, and it found 3 files in temp internet files, listed as Trojan.Agent, and successfully deleted them.Spybot found no problems.I attempted to reboot normally, but had the same results (after logging in to an admin account, the machine restarted).Machine specs:Dell Dimension 4600Pentium IV @ 2.66GHz512MB PC-2700 (256MBx2)Windows XP Home (SP-3)I'm wondering if SP3 is the issue? Results from any searches I've done on automatic/random restarts all say that the user can't get into Safe Mode, either. In this case, that's not the issue. Any ideas? Or, any other info that I can gather from Safe Mode that you need, to help resolve this issue?Hi Eggs Zhactly,I see you have done the correct thing - have you done a manual check on the registry keys as listed here? Also might be advisable to download a live Linux distro to recover any data for external storage before proceeding any further and if a re-install is required later scan all backed up data for any other n... Read more

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Alright so I'll give you a rundown of how the problem started and what I've tried so far to fix it.

I'm working on a friend's computer and they had a virus (hldrr.exe) on their computer. So I ran HJT and tried to remove the naughty files...of course it didn't work. So I tried to restart in safemode. The computer just kept looping, it would hang at the mup point and then just restart. I had read that sometimes if you can't get the F8 safemode to work then to have it run bootsafe in msconfig. So I did that.


At this point, I could neither run in safe mode nor run in "start windows normally" mode because starting windows normally reverted back to safe mode (I assume because of the checking of bootsafe).

What I've tried to do to fix it:
I got an XP CD and first went in to recovery console and did a fixboot and all that...didn't work. I then went like I was actually going to re-install windows and ran the full repair program from there. This seemed to work because it showed the windows loading screen and everything was going great UNTIL it tried to run set up...in safe mode...and XP set up does not run in safe mode. I've ran chkdsk /p in the recovery console and that informed me of a few errors so now I'm running chkdsk /r...for some reason it got to about 70% and then restarted at 50%...it's back to 70% right now so I guess there's some hope there.

I would really like to do this without losing ... Read more

A:First couldn't boot in safe mode...now can't boot at all.

Welcome to TSG....

First thing is the Windows install disk. Is this the correct disk for this computer? It has to be the one that Windows XP on this machine was installed from or the recovery software that is from the company that makes this make and model computer. Anything else is an attempt at futility.

As for canceling the Windows XP setup good luck the computer will just keep on goiung thru it until it is finished

On the HJT what site did you go thru to have the log file diagnosed or did you attempt to do it yourself?

If you tried to do it yourself you goofed up unless you are a certified HJT tech do not work with a HJT log file you are asking for real trouble.

There is now only one way to fix this computer and fix it right. WHat is the make and model number of the computer? and some specs on this computer before going further?

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hope you can help.
My pc fails to boot up correctly.
ON start up it tries to launch XP but reboots and then brings up the screen which offers options to restore last good config or bootup in the safe mode options. I tried last known good config but this just repeated the process. However it happily boots in any safe mode and i can access all my files.
I have run various spyware and anti-virus tools some have removed various infections ie. bratsk and karna however there is still stuff there AVG running in safe mode has identified viruses and trojans and other things which i think are re-directs and recyclers.
Anyway I'm now out of my depth so would be very grateful for any advice
that would help save this Pc.
I have attached gmer.txt,dds.txt,attach.txt files

DDS (Version 1.0) - NTFSx86 NETWORK
Run by JEANETTE PITMAN at 11:39:25.40 on 18/11/2008
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.767.405 [GMT 0:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost.exe -k netsvcs
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\Acer\Empowering Technology\Acer.Empowering.Framework.Launcher.exe
C:\Program Files\Common Files\Adobe\Updater5\AdobeUpdater.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Internet... Read more

A:Pc Fails To Boot Normally Will Only Boot In Safe Mode

Do you still require assistance?

Kindly post fresh logs if so.

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I had some issues with Xp being deleted from my boot options. I am running a dual boot with Xandros and XP Pro. I have a lilo boot loader that I had to edit to get Xp to boot up again. After I got that issue resolved, Windows booted up, which hadn't been booted in almost three weeks. My Kaspersky Anti-Virus 2010 had a corrupt data base, so I thought that I would uninstall it then reinstall it. I used the add/remove from control panel and the, later, found out that I had to use the Kaspersky removal tool before I could reinstall it. I downloaded it, used it, romoved Kaspersky, had to reboot for changes to take effect.

Now when I boot my pc, I get a message after hardware detection that says <press F1 to resume>. I had never seen this message before, so I just pressed F1 and it took me to my boot options, and when I tried to boot into XP I got a black screen with a white bar at the bottom of the screen that looks like it is loading something. After the"load" it takes me to the XP splash screen. After about 10 seconds my pc reboots and I am put back to the F1 prompt. I tried booting into safe mode, and it did the same thing. There are no error messages associated with the message and from what I can see everything is detected as normal.

I have read that this can be
a) a BIOS issued
b) the CMOS battery is getting low.

Any suggestions?

A:XP boot loop. Can't even boot to safe mode.


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Got a slight problem my laptop is running Windows Vista home premium and when i came to use it yesterday it wouldn't let me boot into windows just got a blue screen and then it re started and just kept doing the same thing,I've tried booting into safe mode but it won't boot into that either and I've tried a system repair system restore etc etc and none of them worked,i thought the hard drive could be corrupt so i tried to run the seagate diagnostic tool from a bootable .ISO but that wouldn't work either so i think it's time for a new HDD? And my other problem is i no longer have my Windows Vista installation disc so how can i re-install Windows after I've replaced my HDD will i have to buy another copy?


A:Can't boot into Windows and can't boot into safe mode either.

When the system first boots begin tapping the F8 Function key until you are taken to the Advanced Boot Options Screen. Choose the option to disable restart on errors and reboot. Then post the ENTIRE contents of the blue screen error message here.

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I recently installed a rogue video driver that was meant for win vista x64 on my win 8 x64 as i was having problem with the default one. It gave a warning that the os is not supported. But i ignored it and forced installed it through device manager. The screen blinked as usual when installing a video driver. But then i noticed that it was blinking infinitely without any display. Now i cant boot normaly as it starts blinking after boot screen without any display. I can remove the driver in safe mode but i have tried f8 it doesnt work. How can i boot into safe mode?
Sorry for mistakes i am typing this from an old java phone. Thanks.

A:Boot windows 8 in safe mode when you cant boot normally.

Try SHIFT - F8 during BOOT sequence. It should let you in safe mode and there you can uninstall that driver. Vide0 drivers are not active in safe mode.

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I haven't done anything to my computer recently to cause this as far as I am aware. No new hardware, no new software.

I'm using Windows XP Home Edition.

My computer boots to the windows splash screen, and a black screen after that. Can't do anything, no cursor, nothing.

My computer can't boot into safe mode--upon trying, it loads the drivers and stops at a certain one.

When I try to access the system recovery console, the system freezes when I go into the console and type 1 and then enter, signifying to use the windows partition (1).

When I try to reformat and set up windows XP, it takes a long time to get to the agreement, and upon acceptance, it locks up.

Any help?

A:PC will not boot, can't start from safe mode, can't boot using CD

Sounds like a failing hard drive. If you have a XP installation disk boot into that, select Recovery Console and run Chkdsk /r.

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Bought a Win7 HP desktop and was slowly migrating programs/data from the trusty XP SP3 Gateway desktop/tower. But, the XP failed today.

Can't boot up from hard drive.
Can't select safe mode with keyboard. Stays on Start in Norm mode.

When it starts in Norm mode, it says that XP cannot start because of a corrupted or missing file: system32\drivers\pci.sys and to repair using Windows Setup original CD.

I cannot find a way to get it to run the setup from the CD.

I did get into Bios Set-Up Utility. It says:
Silent boot enabled
quick boot mode (was enabled/I changed to disabled)

First Boot -- CD Rom
Second -- Removable
third -- Hard drive
(all three above were as is/I did not touch)

Hard drive
1. bootable add-in cards
2. WDC WD400jB-00enao -(PM)
3. Maxtor 9084102 -PS1
(all three above were as is/I did not touch)

Yesterday when it did boot up XP, I noticed that an error came up on the screen some hours later. It was up but had not been used by anyone. The message said it won't go into standby and to update the driver: ATI Technologies Inc 3D Rage PROAGP 2X

A week ago, I got a SeaGate FreeAgent portable external drive. Was thinking I would use VMware Player to run a virtual copy of my XP PC on my Win7 machine. Ran into some problems when I tried to run the XP virtual window on 7 and 'cause of some major pressing deadlines haven't had time to see if it's solvable or not. Going to be looking at that tonight, for sure. But thinking, it migh... Read more

A:Can't Boot from HD, or get into Safe Mode or Boot from CD-ROM

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TSG SysInfo log included below.

I have been having some Malware issues recently. I've run a number of programs to clear them up with some success. However, I still can not boot from CD (I'd like to repair XP), and I can't boot into safe mode. I had an MSI problem, but was able to fix that. As a result, I was able to re-install my AVG virus protection, but it reports that it is not fully functional. This is why I want to repair XP. I figure that once that is done, I'll be able to properly install AVG, and all will be right with the world!

Tech Support Guy System Info Utility version
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5600+, x86 Family 15 Model 107 Stepping 2
Processor Count: 2
RAM: 2046 Mb
Graphics Card: NVIDIA GeForce 9500 GT, 512 Mb
Hard Drives: C: Total - 152617 MB, Free - 9439 MB; F: Total - 190779 MB, Free - 97224 MB;
Motherboard: MICRO-STAR INTERNATIONAL CO., LTD, MS-7253, 1.00,
Antivirus: Spyware Doctor with AntiVirus, Updated: Yes, On-Demand Scanner: Disabled

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it keeps getting stuck mid boot, it wont work in start up repair or safe mode. 
before this happened I got two bluescreens earlier in the day. 
I have gotten blue screens before but nothing were I couldn't boot my computer. 
Thank you in advance
last known good config won't work either. 

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okay... so i was trying to get into safemode so i could run an antivirus scan, problem is whenever i tried going in safemode the blue screen would pop up and computer would restart. now for some dumb reason i thought maybe i could get in safemode if i used msconfig and selected safe mode from the boot menu. so the computer restarted and now it boots in safemode but the blue screen and restart happen everytime now. ive tried "start windows normally" but that boots in safemode.... ive tried "last known good config..." and that too boots in safemode. so now im stuck, i cant get on windows. any help please?

im willing to start over but i dont know how to do that from here

A:STUCK in safe mode boot, safe mode doesnt work and restarts, REPEAT

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The other day I updated my laptop which is a Dell Inspiron 17R running Windows 7 home premium, when I updated the computer booted ok took longer than usual, I restarted the laptop but this time it wouldn't boot up, it came up with a black screen saying repair windows(recommended) or start windows normally, I clicked repair windows it said searching for problems, attempting repairs this took about an hour and a half but unfortunately did not resolve the issue I sent the error report to windows, I restarted the laptop again,  attempted booting it in safe mode no luck and the same other various options I can try but no luck they all just crashed the laptop and began restarting it,  tried repairing it again and this time it took my to a screen with various options like load backup open cmd and format my hard drive, loading the backup did nothing and  wasn't sure what to do with cmd so decided to part ways with my stuff and format the hard drive, I did this and the laptop was formatted but the OS was still on the hard drive and it was like the first time I opened it all of my personal things were gone but win 7 home premium was still there, I set it back up again installed AVG anti virus etc downloaded a few movies ran fine the next day it said windows updates need installing so, I  did , 145 updates were made  turned my laptop back on and again it was booting up and crashing followed the steps I mentioned before noting was working after messing around wit... Read more

A:Computer wont boot, wont boot in safe mode, wont load repair centre

Hello there,
It seems like you did not perform a clean installation of Windows and that's why your system is acting up. 
Follow the steps below to install a new copy of Windows:
1. To format your hard disk during Windows 7 installation you will need to start or boot your computer using the Windows 7 installation disc or USB flash drive. Insert your Windows 7 disc in your CD/DVD drive. Please note: will need to restart or turn on your system with the disc in the drive. 
2. After turning on your system with the CD in the drive go ahead and press any key when prompted during your computer post routine and then follow the instructions presented on screen. If you don’t see this go back to step 1 to setup your BIOS to boot from CD or USB flash drive depending on your installation media.
3. On the Install Windows page simply enter your preferences and click next.
4. Accept the Windows license agreement.
5. On the “Which type of installation do you want” page go ahead and choose the “Custom” option.
6. Select Drive options (advanced) on the “Where do you want to install Windows” page.
7.  Select the partition that you want to change, choose the formatting option you want to perform and then follow the instructions.
When allocating space choosing the default MB size for your drive is typically the best for most users since you want to take full advantage of all your disk... Read more

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Alright this is a family's laptop that is about 5 or even more years old...has windows xp on it dont know the exact one -.-...alright.

My sister has been using it and says she has never done anything to it...which i dont believe but anyways this computer will not boot up what so ever...everytime you power it on it goes to the screen that says unexpected error software/hardware problem yada yada yada...and then it gives you the options of boot in safe mode, safe mode networking, safe mode command prompt, last known good configuration...and none of those will work...we do have the recovery disks to wipe it but are trying to find a better way if possible...and when you try to load into any of the safe mode choices it stops at multi(0)disk(0)rdisk(0)partition(1)\WINDOWS\System32\Drivers\Mup.sys...will stay at that for about 5-10 mins and then just turn off...if you try to just do normal mode or last known configuration it just acts like it loads with the windows and the little green loading bar then shuts off...the more i type the more i think the harddrive is toast but im new and learning so i probably could be wrong. Just looking for suggestions =)

Oh and this pc will run very hot...so if its a hardware issue i would not be surprised.

A:HP Pavilion will not boot in safe, safe w/networking, safe command or in normal mode

I'm heading to work now ill be back later tonight so just post suggestions and i will try them. =)

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This morning we had a power outage and when I turned my computer back on, it would not boot. I tried several times to hard boot, with no luck. Then I tried safe mode. Ran an antivirus scan and it showed malware and several infections which it cleaned. The computer still would not boot normally. I then ran chkdsk, still would not boot normally. I have ran malware bytes, registry repair and the registry defrag program as well as done a disk clean up. It still will not boot in normal mode.
Since my last problems that you helped me with, I have upgraded to a broadband internet connection and have a home network. The 2 other computers on the network are fine.
A week ago, I had purchased Avast internet security and had problems immediately. It would not allow me to connect to the internet. That was uninstalled and I went back to the free Avast antivirus, Zone alarm and Spyware blaster. I was very unhappy with Avast customer service and support iYogi and decided I did not want Avast on my computer at all. I have since downloaded PC tools free antivirus. Once I have my computer operational again, I am open to suggestions.
Fortunately, I did not change anything on the other 2 computers. Just mine.
Running Windows XP 3 .
Thank you.

A:[SOLVED] computer will not boot except in safe mode or safe mode with networking.

what are you running
video card
power supply

check the listings in the bios for voltages and temperatures and post them

the outage may have damaged the psu

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This happen after when i ignored a AVG update as im working in middle of spreadsheet which need to be done in this week and when i tried to copy and paste and the laptop were freeze and wont let me able do anything so i press "off" button to shut thing quick rather as i set my off button to hibernation mode.

When i turn on, The acer logo show then blank page. Tried pressig F8 to go Last Known Good Config and still the blank page. Also with Safe Mode. Blank page!!!

I perfer if you can change your method if i need to insert CD as it's netbook and it dont have CD drive and also i have blank USB ready to add for booting.

Thanks for any help in advance

A:Windows XP wont boot, Also wont boot in Safe Mode

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Someone told me this is going to be a hardware problem? Just in case not, and it is software related, please direct me to the right person? I am also currently running the thread for some bad trojan I picked up


at the following url: http://forums.techguy.org/virus-other-malware-removal/954912-trj-zpack-gen.html

There are hijack reports there, as well as dds.scr logs.

Today, I tried to boot up my PC. It flashes the usual Acer boot screen, the cursor flashes at the top left corner, as always and then nothing...blank.

In safe mode, the last line before boot-up freezes:


I have tried the option of "last configuration of functional settings" and nothing.

My battery seems to have been fried (only ever gets to max 70%) and I thought it might be due to a power surge. To check, I let it run down last night, to recharge it this morning and see if it would charge fully. I was watching a tv series on vlc, and everything was functioning as "normal" apart from the usual issues the trojan would dole out...I was completely surprised and utterly disappointed to find that this morning I have NO computer at all, while I have been patiently waiting for the team to help me axe this damned virus. I want to scream.


A:Blank screen after Boot screen, no boot up in safe mode either

I HAVE posted this new problem in the original thread. I have not heard from Cookiegal since Friday?

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Windows just downloaded an update to my ASUS x83V laptop and now I can't get it to boot up. I've tried booting in normal mode, last successful mode, safe mode, safe mode with command prompt and nothing works.

If trying to boot in safe mode it gets stuck on crcdisk.sys. When trying to boot in any mode it eventually hits the blue screen with a STOP error of 0x0000001E. I have also gotten 0x0000007E and 0x00000024.

I am positive it's the latest Windows Update that caused this because my computer at work, which also runs on Vista and is also an ASUS, had an update yesterday. When I came into work this morning and tried to start up it was unable to and did a start up repair. That didn't work but it gave me a system restore option which did work.

Unfortunately my ASUS laptop does not prompt me to do a repair nor a system restore. The recovery disk I have that came with the laptop only allows me to do a restore which erases everything on my HD.

I'm only somewhat computer savvy; better at working with them than fixing them so please try to put things in layman's terms. Thank you!

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After attempting to start my Laptop in Safe Mode, it loaded drivers normally only to crash a few seconds later. A prompt message appears but is impossible to read because Windows immediately reboots upon showing the prompt.

Safe Mode with Networking loads normally.

Any ideas or advice?

The computer is an Acer 4743G running Windows 7 Home Basic x64.

A:Cannot access Safe Mode but can boot in Safe Mode with Networking

Hello Zarmaki, and welcome to Seven Forums.

Since it will startup in "Safe Mode with Networking", you might see if using the tutorial below to troubleshoot may help to find a cause.

Troubleshoot Application Conflicts by Performing a Clean Startup

Hope this helps for now,

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Can't boot into Normal/Safe Mode with Networking, only safe mode...
Good Evening,I could do with some pointers on resolving an issue. I can only boot into windows in safe mode in Windows 10. Normal mode and safe mode with networking doesn't work. The problem occurred after a windows update. I have removed the latest updates that were installed and cleared any pending ones but it still won't boot properly. I have also run the troubleshooter and tried to recovery to an earlier date which also doesn't work.The laptop is a HP ENVY 17 notebook. At boot it just gets to the HP logo with the circular loading icon and no further and can only boot it into safe mode. Can anyone recommend the next steps? I have also tried the following;stopping startup items
uninstalling hardware drivers
removing recent software
running troubleshooters at boot
sfc scan
diagnostic/selective startups with minimal services running
Would the fact that I cant boot into Safe Mode with Networking imply its a network driver related issue?Bit of a dead end really, any help would be much appreciatedKind regardsTrevor

A:Can't boot into Normal/Safe Mode with Networking, only safe mode...

It's uncertain what the problem is - although a networking problem does sound likely.
Start with trying a clean boot:
Perform a Clean Boot:  http://www.thewindowsclub.com/what-is-clean-boot-state-in-windows
If that stops the problem, then re-enable things a few at a time until you figure out what's causing it.
Then uninstall the problem program (from Start...Settings...Apps...Apps & Features - if you don't find it there, check the right sidebar for Programs and Features and see if you can remove it from there).
Let us know what happens there and we'll move on from there if needed.

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I am running using Dell Inspiron with windows vista. A couple days ago, I got on the computer and then it froze, at fist the program I was using froze, and then I got a circle next to the arrow, but could still move the arrow, then the arrow stops moving. CTL ALT DEL does not work, so i must do a hard reboot, try to boot in safe mode and all the files come up but then it goes no where and the computer either restarts or I reboot it.

I have run all types of tests and nothing comes up. Today I got the blue screen of death twice, but after reboot, it goes away. I do not have a Boot Disk and have tried all the tests in the F8 command. Currently I am running an expanded memory test, but figured I would get this out there before I go insane.

Any ideas would be MUCH appreciated.

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Hello all
First time poster with problem after peforming sys restore on win7 pro 64bit.
Was troubleshooting a problem w/taskbar not staying hidden, tried to restore back 24hrs to when a java update occured. Restore seemed to proceed normally, but upon restart, it boots normally to just before the login screen would appear, then the screen goes black and all that is visible is the cursor , which I can still move.
But that's as far as it gets. Trying to boot in safe mode, or repair mode ends exact same way - can't boot in to try anything
Any ideas??

A:Black screen at boot with safe mode, system restore, or repair mode

no one has any suggestions? I also triedtoboot to my win7 dvd to see if I could attempt to repair but again, it only gets thru the windows bootscreen then goes black with only the mouse cursor showing as before.

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I have a Sony VGN-FW139E with window vista. When my computer tried to boot into Windows, it just hangs on window vista loading screen.
If I selected Safe mode or Safe mode with Networking, I got this message.

Loaded: \windows\system32\drivers\crdisk.sys
Please wait?
Then it did not get any further. Is there any solution to fix this problem? Thx..

A:Problem can't boot into eithre normal Windows mode or safe mode

See if selecting Last Known Good Configuration helps.

If that doesn't work then try this Repair Install For Vista - Vista Forums

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