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Windows 7 crashes while browsing then restarts on its own.?

Q: Windows 7 crashes while browsing then restarts on its own.?

Computer will shut down when browsing the web then restart on its own. This started about 6 months ago, just once in a while, but seems to be more frequent now. Any ideas on what my problem is? My event log for two days is listed below. Can anyone give me some suggestions on why my computer is showing all of these errors?


OS- Windows 7 64 bit
Inspiron 560
Intel (R) core 2 quad cpu
6 GB
Firefox browser
Thunder bird-email
AVG anti virus
Warning 12/28/2011 7:37:49 AM SharedAccess_NAT 34005 None
Warning 12/28/2011 7:37:43 AM Wininit 11 None
Warning 12/28/2011 7:37:30 AM RTL8167 1 None
Warning 12/27/2011 9:31:18 PM WLAN-AutoConfig 4001 None
Warning 12/27/2011 9:25:37 PM RTL8167 1 None
Error 12/27/2011 7:05:18 PM Service Control Manager 7023 None
Warning 12/27/2011 7:03:20 PM SharedAccess_NAT 34005 None
Warning 12/27/2011 7:03:14 PM Wininit 11 None
Warning 12/27/2011 7:02:51 PM RTL8167 1 None
Warning 12/27/2011 6:57:17 PM WLAN-AutoConfig 4001 None
Error 12/27/2011 6:44:56 PM Service Control Manager 7023 None
Warning 12/27/2011 6:42:55 PM SharedAccess_NAT 34005 None
Warning 12/27/2011 6:42:25 PM Wininit 11 None
Warning 12/27/2011 6:42:11 PM RTL8167 1 None
Critical 12/27/2011 6:42:08 PM Kernel-Power 41 (63)
Error 12/27/2011 6:42:16 PM EventLog 6008 None
Warning 12/27/2011 6:26:48 PM DNS Client Events 1014 None
Error 12/27/2011 6:18:20 PM Service Control Manager 7023 None
Warning 12/27/2011 6:16:20 PM SharedAccess_NAT 34005 None
Warning 12/27/2011 6:16:04 PM Wininit 11 None
Warning 12/27/2011 6:15:50 PM RTL8167 1 None
Warning 12/27/2011 4:12:41 PM WLAN-AutoConfig 4001 None
Warning 12/27/2011 4:12:38 PM User Profile Service 1530 None
Warning 12/27/2011 4:02:01 PM RTL8167 1 None
Error 12/27/2011 1:28:57 PM PrintService 808 Initializing
Error 12/27/2011 1:28:57 PM PrintService 808 Initializing
Error 12/27/2011 1:09:53 PM PrintService 808 Initializing
Error 12/27/2011 1:09:53 PM PrintService 808 Initializing
Warning 12/27/2011 1:01:32 PM DNS Client Events 1014 None
Error 12/27/2011 12:27:10 PM PrintService 808 Initializing
Error 12/27/2011 12:27:10 PM PrintService 808 Initializing
Error 12/27/2011 12:03:30 PM Service Control Manager 7023 None
Warning 12/27/2011 12:01:29 PM SharedAccess_NAT 34005 None
Warning 12/27/2011 12:01:16 PM Wininit 11 None
Warning 12/27/2011 12:01:03 PM RTL8167 1 None
Warning 12/27/2011 12:00:30 PM Winlogon 6000 None
Warning 12/27/2011 12:00:29 PM Winlogon 6000 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:39 AM DistributedCOM 10005 None
Error 12/27/2011 11:56:39 AM DistributedCOM 10005 None
Error 12/27/2011 11:56:38 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:38 AM DistributedCOM 10005 None
Error 12/27/2011 11:56:38 AM DistributedCOM 10005 None
Error 12/27/2011 11:56:37 AM DistributedCOM 10005 None
Warning 12/27/2011 11:56:33 AM Wininit 11 None
Error 12/27/2011 11:56:31 AM DistributedCOM 10005 None
Warning 12/27/2011 11:56:30 AM Winlogon 6000 None
Error 12/27/2011 11:56:27 AM Service Control Manager 7026 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:25 AM Service Control Manager 7001 None
Error 12/27/2011 11:56:28 AM Eventlog 1101 Event processing
Critical 12/27/2011 11:56:16 AM Kernel-Power 41 (63)
Error 12/27/2011 11:56:24 AM EventLog 6008 None
Error 12/27/2011 11:22:08 AM PrintService 808 Initializing
Error 12/27/2011 11:22:08 AM PrintService 808 Initializing
Warning 12/27/2011 10:53:04 AM RTL8167 1 None
Error 12/27/2011 9:53:42 AM Disk 11 None
Error 12/27/2011 9:53:10 AM PrintService 808 Initializing
Error 12/27/2011 9:53:10 AM PrintService 808 Initializing
Warning 12/27/2011 9:49:20 AM RTL8167 1 None
Warning 12/27/2011 8:59:48 AM DNS Client Events 1014 None
Error 12/27/2011 8:39:11 AM SideBySide 63 None
Error 12/27/2011 7:30:06 AM Service Control Manager 7023 None
Warning 12/27/2011 7:28:01 AM SharedAccess_NAT 34005 None
Warning 12/27/2011 7:27:46 AM Wininit 11 None
Warning 12/27/2011 7:27:32 AM RTL8167 1 None

Preferred Solution: Windows 7 crashes while browsing then restarts on its own.?

I recommend downloading and running Reimage. It's a computer repair tool that has been proven to identify and fix many Windows problems with a high level of success.

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A: Windows 7 crashes while browsing then restarts on its own.?

Welcome to Seven forums Alan. Below my sig is a link to Malwarebyes Free, download it, update and run a full scan.

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I've tried to get help from the IT guys here at work and they don't know. Had the cable guy out and he doesn't know what the problem is.

Since I'm at work, I can safely use the internet and not get shut down. So please try and help me before I go home today.

For the past month and ?, while browsing the internet (rarely even gets to browse) my computer will restart. This does NOT happen while working in SW apps such as MS Office, only when I get onto the net.

I did a send report when the error message pops up after restarting. This is what I can remember:

BCCode: a 000000E8 BCP1: 0000001 BCP2: 0000002 BCP3: 0000003 BCP4: E08BB8?? OSVer: 5_1_2600

Then the error details:

I looked on www.support.microsoft.com and the closest I found was due to the ATI Ratheon Video Adapter. I haven't installed any hardware.

The problem actually occurred when all of a sudden my ethernet connection stopped working and I had to connect my cable modem using the USB connection.

Hope this is enough information for someone to give me a clue.


A:Windows XP Home restarts when browsing internet

Create a directory on your hardrive, to save HijackThis.exe, called c:\hijackthis. This is a mandatory step, for the backup and restore functions, of HijackThis, to be able to work.Download the latest version, from here.Read the pinned post in the HJT forum, hereThen, run a log, and post it in the HJT forum. Do not fix anything, yet.A member, of the HJT Team, will help you out.Please, be patient, these people are volunteers. They will help you out, as soon as possible.

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This happened recently after my sister downloaded something from the internet, and when I opened the folder to transfer it to her flash drive, a notification popped up telling me that, "Windows Explorer has crashed," and then it restarts (not the computer, just explorer. It sort of "refreshes" the desktop), then loads, and then crashes again.

I can still use my laptop normally from adjacent accounts, and when I tried deleting the file (the source of all of this, I'm assuming) it says that I need the permission of my main account, even though this account that I am currently using is also and administrator.

Can someone give me a little help? If there is none to be found I can use this side account for a while until something can be done, but it is incredibly inconvenient.

I am using Windows 7 currently.

A:Windows Explorer crashes, restarts, then crashes again

The computer is probably infected with a virus or other malware. Post this in the Virus and Malware Removal forum:

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If I open this certain folder of mine, Windows crashes. Anyone know how to fix this or why it happening? I have a lot of files in that folder so I cannot simply delete it. It contains many subfolders, many .avi files, many .mkv files and many .rar/.zip files. Some of these are in subfolders while some are not. I'm using Windows Vista Home Premium.

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I recently installed Windows 7 on my wifes computer and it keeps crashing while web browsing and reopening. I am posting an event log to hopefully clarify this error. Thanks in advance for any assistance!

A:Windows explorer crashes during web browsing

The error says that the computer can't claim the name that it has on the network.
Please check the names of your computers to make sure none are duplicated.

Please provide this information for a more detailed analysis: http://www.sevenforums.com/crashes-d...tructions.html

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It gets pretty annoying, so I am looking for a fix, here is some more information:
Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.0.6002.18005
Application Timestamp: 49e01da5
Fault Module Name: korwbrkr.dll_unloaded
Fault Module Version:
Fault Module Timestamp: 49e03745
Exception Code: c0000005
Exception Offset: 6a797d32
OS Version: 6.0.6002.
Locale ID: 1033
Additional Information 1: fd00
Additional Information 2: ea6f5fe8924aaa756324d57f87834160
Additional Information 3: fd00
Additional Information 4: ea6f5fe8924aaa756324d57f87834160

I think it has something to do with Korean Typewriter or something. Help is really appreciated. I currently am running with nothing but AVG in my system tray, but I want to run all my programs without it crashing if its possible.

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I have a problem that started yesterday. Every 30 seconds Windows Explorer (not the browser) crashes, then restarts. I run Xmarks within FireFox, I thought this was the problem because Xmarks as of yesterday asks me every 40 seconds if I want to sync my bookmarks, if I choose cancel, Windows Explorer will crash then restart.

When Firefox is closed, Explorer continues to crash and restart, almost every 30-35 seconds. I have Windows 8.1 up to date, with all the latest updates, FireFox is up to date. As of writting this post, Windows Explorer has crashed and restarted (5) times.

A:Windows 8.1 - Explorer Crashes then Restarts

Please following the instructions here..

Link: Blue Screen of Death (BSOD) Posting Instructions

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I have the same problem and it suddenly started to show up today while I was playing BFBC2. I also tested the problem with MW2 and it did the same. While playing I see small blue and red stripes on the screen and then it goes black and pc restarts. Not happy at all!!

PC: Asus P5B Deluxe mobo
Asus 8800GTX (driver 258.96 installed on release date)
2GB Kingston HyperX ram

I use Avast free anti virus
Never had this problem before.....

Hope someone can help...


A:Windows 7 crashes/restarts during game

Hi -

I moved your post.

Reference thread - http://www.techsupportforum.com/f217...me-510818.html

Please run - http://www.techsupportforum.com/f217...ns-452654.html

Regards. . .



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Windows Xp crashs during windows loading screen and reboots. Displays a blue screen with no errors on it only the stop information, 0x00000024 (0x001902FE, 0xBA52F380, 0xBA52f07c,0x8AD5980F). This blue screen stays up for less than a second, needed to video record it to get the numbers. Windows doesn't load in normal mode, or any of the safe modes. I have tried chkdsk /r and /p. Bootcfg /scan fails, and /rebuild also fails. I have also cleared Cmos on my motherboard, which didn't work either. I also tested the ram, tried booting with 1 of 3 sticks in 3 times rotating the sticks, I wouldn't think all 3 would fail at the same time. The HD does show serial numbers tho and appears to be working. This all started when i was running a virus scanner, it crashed, and the problems started. Any help is appreciated, I have yet to try fixmbr, and a repair install. The fixmbr says it could cause a problem with the HD, that is the reason I haven't tried it yet. Any suggestions or help is appreciated. Thanks

A:Xp crashes at windows loading and restarts

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I just bought a PC and figured that when i play any game for longer that 1h th pc crashes and restarts. Than some sort of blue screen appears telling me that there is something wrong. Just in case I tryed to upload files from BSOD instructions, but somewhy the upload fails to upload zip all the time.I'm a newbie. plzz help. thnx

That's how the crash report looks:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80058174E0
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:

Read our privacy statement online:

If the online privacy statement is not available, please read our privacy statement offline:

A:Windows 7 crashes and restarts during game

Try installing this driver my friend:


Also what AntiVirus/Firewall have you?

Let me know how it goes.

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Hey guys, I'm new here. Hope you guys can help fix this problem I've encountered many times. Whenever I try to select or view a particular folder or file, my Windows Explorer crashes. This is what I found in Event Viewer:The Details:- System - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2012-10-14T10:11:40.000000000Z EventRecordID 359425 Channel Application Computer user-PC Security - EventData Explorer.EXE 6.1.7601.17567 4d6727a7 DivXMFSource.dll 4cffcf66 c0000005 0009b890 1044 01cda9f0e1b8c595 C:\Windows\Explorer.EXE C:\Program Files\DivX\DivX Plus Media Foundation Components\DivXMFSource.dll 8b51d578-15e7-11e2-8c46-002618833b83Thank you for your replies

A:Windows Explorer crashes and restarts

Did you try uninstalling DIVX software from add or remove programs?Downloadmini toolboxCheckmark following boxes: List last 10 Event Viewer log List Installed Programs Click Go and post the result.

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Here is the error log from one of the crashes.

Windows Explorer

Stopped working

‎18/‎09/‎2010 18:52

Report sent

Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16450
Application Timestamp: 4aebab8d
Fault Module Name: Explorer.EXE
Fault Module Version: 6.1.7600.16450
Fault Module Timestamp: 4aebab8d
Exception Code: c000041d
Exception Offset: 000000000002cc2b
OS Version: 6.1.7600.
Locale ID: 2057
Additional Information 1: 9d35
Additional Information 2: 9d352eeb48f756eef3e09921a012e0a8
Additional Information 3: ca2c
Additional Information 4: ca2c069770e7f64d60f91ac290056ba5

Extra information about the problem
Bucket ID: 20355333
It usually happens when I download something, or when I try to play certain games such as CoD 4 but only when I try to connect to an online server. It also used to crash whenever I loged into windows and had nod32 running but I've uninstalled nod and that problems gone.

A:Windows explorer crashes/restarts

sfc /scannow
fixed the problem for me aswell, thanks

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Our three virtual servers keep crashing randomly at least once a day. Event viewer reports the following error:

Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 12/2/2010
Time: 8:44:37 AM
User: N/A
Computer: XEN06
Error code 00000050, parameter1 9599fa84, parameter2 00000000, parameter3 f5f6a616, parameter4 00000000.

For more information, see Help and Support Center at....
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 35 0000005
0020: 30 20 20 50 61 72 61 6d 0 Param
0028: 65 74 65 72 73 20 39 35 eters 95
0030: 39 39 66 61 38 34 2c 20 99fa84,
0038: 30 30 30 30 30 30 30 30 00000000
0040: 2c 20 66 35 66 36 61 36 , f5f6a6
0048: 31 36 2c 20 30 30 30 30 16, 0000
0050: 30 30 30 30 0000

I have read many posts about Error code 00000050, and most posts say something about a kernel driver issue. I've updated all drivers and softwares on the servers and still receive the crashes/errors. Anybody have any insight on this or experience this problem?

If anyone wants to see the MEMORY.dmp file, let me know as I cannot upload it as it's around 250MB. I can setup something on FTP

A:Windows Server 2003 crashes and restarts

There is a Zip file option in the Manage Attachments button that you can use to compress that file.

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Hi Guys,

This issue has been driving me nuts for the past few months and I've found no solution as yet.

Windows explorer (windows 7 Home Premium, SP1, 64 bit OS) will frequently crash with seemingly no pattern (opening directories, scrolling through files, copying files etc) even when running in safe mode. I've tried various malware applications and hard drive
checks, but to no avail.

Event viewer gave the following information after the last crash.

Fault bucket 37536607, type 28
Event Name: APPCRASH
Response: Not available
Cab Id: 0

Problem signature:
P1: explorer.exe
P2: 6.1.7601.17567
P3: 4d672ee4
P4: ntdll.dll
P5: 6.1.7601.18933
P6: 55a6a196
P7: c0000005
P8: 0000000000050e91

Attached files:

These files may be available here:


Analysis symbol:
Rechecking for solution: 0
Report Id: fe0a5468-4ff4-11e5-ad1e-14dae9d36703
Report Status: 0

The .WER report file referenced above contains this info:

Sig[0].Name=Application Name
Sig[1].Name=Applicati... Read more

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I have Windows 8.1 running on my Acer Aspire V3-772G. Windows explorer crashes randomly, and restarts instantly. Various solutions on the internet are for problems where explorer crashes due to a specific task such as accessing some programs. In my case, it is just random and occurs once in a while. Help me out!

Thanks in advance!

A:Windows Explorer crashes and restarts randomly

See this post:

Checking for Updates hangs after Disk Clean Up

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I am at my wits end....my teenagers did something last night and now my windows explorer keeps crashing and restarting in a continuous loop ....all icons and taskbar dissappear every few seconds as this is happening and it is impossible to do much of anything.....with a very quick click I am on firefox, ....I ran avg, Windows malicious software removal tool ( removed trojan:win 32/fake xpa) and tried spybot, but cannot run it for some reason.....I am reasonably knowledgeable about computers, but not quite sure what to do with this one.....I ran hijackthis and will paste it below...any help is greatly appreciated..

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:44:23 PM, on 6/12/2009
Platform: Windows Vista (WinNT 6.00.1904)
MSIE: Internet Explorer v7.00 (7.00.6000.16764)
Boot mode: Normal

Running processes:
C:\Program Files\Hewlett-Packard\On-Screen OSD Indicator\OSD.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\eBay\eBay Toolbar2\eBayTBDaemon.exe
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqSTE08.exe
C:... Read more

A:Windows explorer continuously crashes and restarts

Hello and Welcome to TSF.

We no longer use HijackThis as our initial analysis tool.

We want all our members to perform the steps outlined in the link I'll give you below, before posting for assistance. There's a sticky at the top of this forum, and a

Having problems with spyware and pop-ups? First Steps

link at the top of each page.


Please follow our pre-posting process outlined here:


After running through all the steps, you shall have a proper set of logs. Please post them in a new topic, as this one shall be closed.

If you have trouble with one of the steps, simply move on to the next one, and make note of it in your reply.

Please note that the Virus/Trojan/Spyware Help forum is extremely busy, and it may take a while to receive a reply.

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I've just installed Windows 8 Pro 64bit edition on a 600gb VelociRaptor hard drive, Asus P6X58D Motherboard, I7 950 cpu my bios is up to date if that matters. The system runs ok except for several times i notice it freezes and then restarts after waking up from sleep mode / hibernate. I have read other post with the similar issues but were resolved with different fixes. I have attached the W8 File Collector results I hope you can help Thanks

A:Windows 8 crashes and restarts when returning from sleep

Welcome to Eight Forums.

Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoint with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control,
This is a very common bugcheck.
OVERLAPPED_MODULE: Address regions for 'nvlddmkm' and 'nvlddmkm.sys' overlap
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
FAILURE_BUCKET_ID: AV_nvlddmkm+ed8db
5: kd> .exr 0xfffff88009baa508
ExceptionAddress: fffff88004f728db (nvlddmkm+0x00000000000ed8db)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 000000000000008c
Attempt to read from address 000000000000008c

This is blaming your graphics card driver, possibly RAM either system RAM or graphics card RAM.
We have been seeing a lot of crashes from nVidia graphics drivers.
Rollback or download a driver from before the 310.xx drivers.

From your System Event Logs:
There are a lot of these.

Log Name: System
Source: Ntfs
Date: 2013-01-15T20:09:24.540
Event ID: 55
Task: N/A
Level: Error
Opcode: Info
Keyword: N/A
User: S-1-5-18
Computer: Garry
A corruption was discove... Read more

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Ever sence i downloaded a file i havnt been able to boot windows 7 normally, safe mode, debug mode, or any mode u can think of. It just shows the welcome logo screen, crashes, and then restarts. If I choose the option to 'not auto restart if system encounters a problem"( via th F8 boot menu), same thing except that i get a BSOD. I have tried system recovery, the only option that works with out an error is command prompt. Now, to the real problem lol (If what i had before wasnt a big problem),What I need to know is how to put a hard drive back into read/write mode and back online in command prompt. Currently when I run the command "Diskpart" ,after i am in diskpart i run "list disk", it shows my hard drive along with another Disk, "disk 1". Now i don't know what "disk 1" is I think it is part of the virus but it has an * next to it when my main hard drive "disk 0" doesn't have the *. Also my big problem is that it shows the status of my main hard rive to be invalid and is currently dynamic. So how do I make it not dynamic and put it back online in command prompt?

A:Hard drive offline? Windows crashes and restarts

Oh also obviously when I tried to reinstall windows 7 with the disk it didn't notice any drives and asked me to load a driver. Which is beacuse it is currently invalid and is dynamic. So plz dont tell me to try recovery mode beacause it wont work, If am going to fix it it is going to be done in command prompt. Also lost data is not an issue here i dont care if I have to reformatt my hard Drive as long as i can get it validated so i can install windows 7 back on it.

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As advised I am attaching the 2 Zip Files.

? OS - Windows Vista Home Premium
? 32-bit
? Laptop came with pre-installed Windows Vista Home Premium
? Approximate age of system (hardware) : about 7 years
? Approximate age of OS installation : Almost 7 years. It had expanded to about 90 GB.
? Have you re-installed the OS?
Yes. Since Windows was restarting. I reinstalled the OS using recovery DVD that came with my laptop.

? CPU : Intel Core 2 Duo CPU 2.10GHz; 3GB (2+1) RAM.
? Video Card : Not Aware
? MotherBoard (if NOT a laptop) : Not Aware
? Power Supply - brand & wattage (if NOT a laptop) : Not Aware

? System Manufacturer : Lenovo
? Exact model number : 7757

Laptop or Desktop? Laptop


My Windows Vista Home Premium 32 bit works only in Safe Mode with Networking.

If I try to start Windows Normaly; it crashes and restarts with the message that Windows has recovered from an expected error. It's a blue screen with some memory dump message... I can't really read it as the screen disappears... It keeps happening.

It had C: & D:
(i) I have taken backup of my Data.
(ii) I have tried to run on both the RAMs (1 GB & 2 GB) to see if the problem was with any of the RAM. It still restarts.
(iii) It runs fine in Safe Mode with Networking
(iv) I have formatted D:
(v) I run chkdsk to check any error on C: it didn't find any error.
(vi) I re-installed Windows Vista Home premium (using lenovo product recovery DVD) & upgraded ... Read more

A:Windows Crashes & Restarts... Works only in Safe Mode

Attaching Another file as advised.

Appreciate the suggestions I have received to resolve the problem.

Please help fix it.

Thanks a lot in advance !

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Hi. Today morning I started my PC and just after the start up Windows Explorer crashed and restarted and then did (and does) the same every 10-15 seconds. I googled the problem and did following steps (not in the same order as below) which didn't resolve the issue:

- restarted few times and switched off PC completely;
- tried to fix registry with Vit Registry Fix;
- did SFC /SCANNOW and it finished with information that some issues couldn't be fixed;
- ran Malwerbytes with no malware found;
- did a full Kaspersky Internet Security scan with no viruses found;
- did a clean boot (all non-windows services were not used) and it still crashed;
- did a diagnostic start up (so only basic windows services were used) and it helped;
- I wanted to do a system restore but Windows doesn't have data on any restores, meaning I probably haven't started the service (doesn't it make it automatically?);

Other info:
- system works fine in Safe Mode and diagnostic start up, thus eliminating issue with external applications;
- when in normal mode and crashing I looked at processes appearing and disappearing and found out that at the crash process the file dllhost.exe disappears then and shortly after appears back (it may or may not be relevant);
- I didn't do any major updates yesterday (only updated Steam platform and installed one new game);
- I can't do perfmon /report as in Safe mode it doesn't display anything and in normal mode I don't have enough time to start the applicati... Read more

A:Windows explorer crashes (and restarts) on system start-up.

Just an update - based on my experience with "fixing" the system, I've decided to back up the data and make a fresh installation (no point in loosing more time on trying to resolve the issue but just spend the time on new system and at least enjoy a faster Windows for some time). Funny though that a year ago I had to do the same due to some dll corrupt file (it was much worse then). I really love Microsoft!

P.S. Thanks for reading this thread, if you think you may add something (so in the future if someone looks for info on how to fix it) feel free to add some advice.

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This does not happen all the time, maybe one out of ten boots the computer gets to the 'Starting Windows' screen and crashes/restarts. This happens just before you see the animation of the colored dots beginning to form the Windows Logo, but the 'Starting Windows' writing is displayed...then it crashes/restarts. Windows knows this is happening because it wants to check out the operating system and after taking forever to do so finds nothing. I do not see any error reports in Event Viewer that seem to pertain to this problem and Windows does not show a BSOD either. Does anyone have any ideas how to troubleshoot this problem?
Windows 7 Home 64 bit (Full Retail)
i5 2500K (New System)
16 GB 2133 Memory

A:Windows 7 Crashes/Restarts at 'Starting Windows' Screen

Please provide us with your Event Viewer administrative logs by following these steps:
Click Start Menu
Type eventvwr into Search programs and files (do not hit enter)
Right click eventvwr.exe and click Run as administrator
Expand Custom Views
Click Administrative Events
Right click Administrative Events
Save all Events in Custom View As...
Save them in a folder where you will remember which folder and save as Errors.evtx
Go to where you saved Errors.evtx
Right click Errors.evtx -> send to -> compressed (zipped) folder
Upload the .zip file here.

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Please help.

Every time that I select the remove option in "Control Panel_Programmes and Features_Uninstall or change a programme", Windows explorer crashes.

A:Windows Explorer crashes and Restarts when removing program in Control panel


How long has this been going on? You may want to try a system restore.

You may also want to do a repair install.

Links are for Windows 7, but works for Vista too.

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I have a problem with my machine I've been battling for months now. It will just randomly restart and I could be doing anything. It has happened when browsing the web, playing games, and even when the motherboard logo shows up during startup.
It never seems to crash when running Prime95 or OCCT stress tests.
What I've done:
-Re-installed windows twice
-Purchased new motherboard
-Purchased new CPU cooler (from air into liquid)
-Purchased new GPU (HD7950 to GTX780)
-Purchased SSD
-Monitoring software showed PSU 12v rail running at 10.8v when stressed. Checked 4 pin molex connector with voltmeter and it measured 12.2v and it dropped to 12.1v under stress.
-Changed the case, thought it was a short circuit somewhere.
-Run multiple stress tests which did not cause a crash.
-Ran Prime95 and Battlefield 4 at the same time. No crash
-Updated GPU drivers
-Updated motherboard drivers
-Can't update BIOS, scared computer will restart during the flash. My motherboard revision is 1.01 and
-I've run memtest for 5 hours, but I should do it again

Sometimes, instead of a restart, my display will turn off and any sound playing will begin to loop. PC will be unresponsive.
CPU temps reach only about 35 degrees under full load.

A:Random Restarts (Startup, gaming, browsing)

Ouch. A newer, beefier power supply sounds like the solution as it smells like a hardware problem in the power. I would blame the heat if it was just occurring during the last couple of months. Since I have not had anything like this tho, I am guessing. You need to have a rock steady 12V no matter what. If this was a USED power supply, chuck it anyways. I always found that if something was going to fail in a new build, it was always something that I swapped from the old computer to the new one. Memory chips, even a optical drive once! About the only thing I keep on a new build nowadays is the monitor, the keyboard, and the mouse. All the rest is brand new.

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If someone could help me that would be great. I get random restarts and the occasional blue screen while playing Pandora and web browsing. This is a fresh install of Windows 7 Professional 32 bit as of about a month ago. Attached are the files requested for a post here.
Thank you
My build is:

CPU: Core 2 Duo E8400
RAM: Corsair 4 GB Ram DDR2
Mobo: Evga 122 YW E173
Video: EVGA 9800GTX+
PSU: Corsair 600W

A:Random restarts while playing pandora and web browsing

Ok had a look through your foiles ad all of your dumps point to a driver used for the Jenoptik software/device that you have installed/use:

9add6b9c 9f692e16Unable to load image \SystemRoot\System32\Drivers\FireCamJ203.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for FireCamJ203.sys
*** ERROR: Module load completed but symbols could not be loaded for FireCamJ203.sys
looking at the time stamp on the driver we can see that it in fact predates windows 7 and should be updated:

kd> lmvm FireCamJ203
start end module name
9f68f000 9f69c000 FireCamJ203 T (no symbols)
Loaded symbol image file: FireCamJ203.sys
Image path: \SystemRoot\System32\Drivers\FireCamJ203.sys
Image name: FireCamJ203.sys
Timestamp: Thu Feb 15 07:53:46 2007 (45D457DA)
CheckSum: 0000AF64
ImageSize: 0000D000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Unfortunately I have no Idea where you would get the updates from because a quick look around their site only reveals a download link for their general terms and conditions, nothing about drivers or software, so you may need to contact the company directly.

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Hello, I just bought a Cyberpower PC a few months ago and I have been having issues with randoms restarts and Blue screens. It mostly occurs when I am playing Smite. I have tried various "fixes" but have had no luck.

Thanks! Jordan.

A:BSOD/Random Restarts Playing Smite/browsing

Your recent BSODs are stop 0x124; which is supposed to be a hardware error. So at that point Driver verifier is not needed. Disable it, following the option two of the tutorial: Driver Verifier - Enable and Disable

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
Double click to open it.
Click this button only:

If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.
Uninstall Trend Micro. You have MSE installed, and that is enough. Multiple security programs are not a good idea, they clash, and causes issues including BSODs. Use Microsoft Security Essentials as your antivirus (which you already have) with windows inbuilt firewall, and free MBAM as the on demand scanner.
Download, install and update those, and then run full system scans with both of them, one by one.

Now, check for so... Read more

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It happens randomly. It happened more when I browsed the web with Firefox, and now it happened the 1st time on Chrome too...
Already checked the RAM with MemTest for DOS overnight (OK)
Stress tested the GPU for 5 minutes at 100C with no artifacts (OK)
Had few bad blocks on my Seagate HDD but fixed it with the Seagate tools for dos (OK !? )
Tested the CPU with Prime95 (OK)
Everything inside the case is clean of dust and all cards have been re-seated after contacts cleaning.
I also formated and re-installed windows 7 and updated all the drivers.

Here is the error details according to WhoCrashed:

This was probably caused by the following module: ntoskrnl.exe (nt+0x4ADE0C)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8004BFA038, 0x0, 0x0)
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.

I'm also uploading the required ZIP file.
Any thoughts??

A:PC freezes for ~20sec & restarts, noticed while browsing firefox

Please follow -

Quote: Originally Posted by writhziden

There seems to be a problem with your Windows installation. Please follow the Windows Genuine and Activation Issue Posting Instructions. Post the results in your next post; do not start a new thread.

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Recently, my computer has started freezing while I'm browsing the web. No BSOD or resetting, it just freezes and I have to hold the power button to get it back.

I don't think it's over heating, or memory or any of that because I can happily play games hour hours with no issues. I can watch films, or streaming media for hours and it's fine. It only crashes while surfing or talking on Steam.

MSI P67C45 (still haven't got my B3 replacement :O)
i5 2500k (standard clock, with the 'turobo boost' ability engaged)
4gb (2x2) G.Skill Ripjaws X (I think. Can't remember freqs but I'll dig it out if somehow important)
Nvidia GTX260
Corsair F240 SSD (lucky competition win ) with the OS on
1TB HDD - got the pagefile set up on this drive so I don't burn the SSD

Don't know what else to add, but let me know if I've missed anything important.

Thanks for (potentially) helping!

A:Random crashes while web browsing

How long have you waited to see if the browser returns?

What type of connection are you using?

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When I am browsing the web suing IE9 I get a crash randomly and sometimes after closing the browser and restarting I get a crash.

Can someone suggest anything I could do to pin point the cause and if any of the information below will identify what it could be.

First crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_edac
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: edac
Additional Information 2: edac5c3830855af34a315003e258c30d
Additional Information 3: 3d5b
Additional Information 4: 3d5b29618184208706b1f2f4b3109524

Second Crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 9.0.8112.16421
Application Timestamp: 4d76255d
Fault Module Name: StackHash_126a
Fault Module Version: 6.1.7601.17514
Fault Module Timestamp: 4ce7ba58
Exception Code: c0000374
Exception Offset: 000ce653
OS Version: 6.1.7601.
Locale ID: 2057
Additional Information 1: 126a
Additional Information 2: 126af7b435e3da780f2edf79d4245a08
Additional Information 3: b94c
Additional Information 4: b94c47321f6d8b4bdb5d5a89e4738b21


A:IE9 Crashes randomly during browsing.

Uninstall it and reinstall it.

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Hello. I have problem with win 7. bluscreen errors appears just in win 7 (win xp is running without any problems). win7 a couple of days worked fine but after that everything started again.
Zippyshare.com - 110412-23696-01.dmp
Zippyshare.com - 110412-24351-01.dmp
There are dump files, so maybe you could help me

A:Win 7 crashes when browsing or doing nothing - ATKACPI.sys/ ATK0101

Hi -

Drivers like NVIDIA and Atheros were named as probable cause in the BSODs, but they may be the victims of false positives, given these outdated drivers -- especially the 2006 Asus ATK0101 & 2009 ESET drivers -

ATKACPI.sys Thu Dec 14 02:11:57 2006 (4580F93D) - ATK0101

eamon.sys Wed Oct 7 03:05:55 2009 (4ACC3DD3) - ESET
easdrv.sys Wed Oct 7 03:06:53 2009 (4ACC3E0D) - ESET
epfwtdir.sys Wed Oct 7 02:54:43 2009 (4ACC3B33) - ESET

giveio.sys Wed Apr 3 22:33:25 1996 (316334F5) - Speedfan
speedfan.sys Fri Mar 18 12:08:45 2011 (4D83838D) - Speedfan

Update Asus ATK0101 driver.

Uninstall Speedfan; reinstall newest version - http://www.almico.com/sfdownload.php

Revove ESET with removal tool - http://kb.eset.com/esetkb/index?page=content&id=SOLN146

Reboot upon completion. Install Microsoft Security Essentials (MSE)

Regards. . .




Debug session time: Sat Nov 3 22:21:53.102 2012 (GMT-5)
Loading Dump File [C:\Users\PalmDesert\Sysnative... Read more

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Hello, I'm hoping someone may be able to help me out. I carefully read the Preparation Guide and started the Cobian Backup; I was unable to download DDS due to compatibility mode (?)
I know very little about computers so I apologize in advance if I do not understand something or don't know what I'm doing here. I have not opened any folders, adjusted settings or deleted any files. I've only performed the two aforementioned tasks; DDS download unsuccessfully. I will wait until given instruction on how to proceed. 
Brief description of issues- I notice in the Task Manager my computer will often be at 99% CPU due to Google Chrome. Also, while browsing websites sometimes I've clicked on something -not an ad but a legitimate button within the site- another browser tab opens up of some random online gaming ad. Most always I will be on a site and there's an extreme delay or stall, or it will completely freeze up, and nothing on the page will open or respond. Experiencing random crashes. I use Google Chrome and sites will not properly load, or many of the above mentioned issues are exacerbated when using different browsers (Internet Explorer. Firefox, Chrome).
I found the following information when I clicked on System in the Start menu-
Gateway ZX4970
Windows 8.1
Processor- Intel® Pentium®
CPUG645 @ 2.90GHz
(RAM)- 6.00 GB (5.88 GB usable)
64-bit Operating System, x64-based processor
I hope this is at least helpful to start with; please a... Read more

A:While browsing am randomly redirected to ads, 100% CPU, crashes

Hello JCQueen I would like to welcome you to the Malware Removal section of the forum.Around here they call me Gringo and I will be glad to help you with your malware problems.Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!Please do not run any tools unless instructed to do so.We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.Please do not attach logs or use code boxes, just copy and paste the text.Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.Please read every post completely before doing anything.Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.Please provide feedback about your experience as we go.A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same",... Read more

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Hi there people,

I've got a strange problem: any setup window (no matter what installation it is) crashes when I try to select another folder than the default one to install the software in. I already scanned for virusses and spyware, but there were no results. The ironic thing is that just this morning I performed a clean windows-installation...
Ever since I installed nothing special on it but the very generic programs using the default installation directory (i.e. MS Office, Nero, Panda Antivirus, Hitman Pro, WinRAR, Java, Ghost, some drivers for specific hardware which worked fine on this PC before and some Windows-updates).
Does anyone have an idea what could have harmed my system? I appreciate any suggestions.

Thanks in advance

A:Setup crashes when browsing for a folder

Alrighty, I managed to fix the problem myself...
It was the notorious problem with the MS KB908531 patch which caused my setups to lock up when browsing for a different folder. Since Panda Antivirus hid the verclsid.exe from listing in my task manager for some kinda strange reason, I couldn't have noticed it and thus didn't see what was wrong.

Eventually I noticed the verclsid by accident when trying to install firefox (a setup in which the error occured) without Panda running to see whether it made any difference... when it crashed, I noticed all the verclsid's in my task manager and googled for it.

I uninstalled the patch and now I'm awaiting the patch for the patch (which is probably gonna be patched again due to another patch failure sooner or later), while setting up my dual boot with Linux

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On a new computer I installed windows XP pro onto a seagate 200gb sata hard drive. I have a 160 gb western digital IDE hard drive installed. I also installed all windows updates and installed basic software, such as Office XP, McAfee, Firefox, etc.

Whenever I open My Computer or windows explorer and browse through folders, after a little while explorer crashes and then restarts. This also sometimes happens when I open the start menu. Occasionally, Dr Watson postmortem debugger is triggered and the computer freezes until I end the process from the task manager.

Using a windows explorer substitute, ExplorerXP, has no problems when I browse the directories on my hard drives. Any ideas? Does explorer crash with large SATA hard drives?


A:explorer crashes when browsing folders

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At work and now at home, IE7 started acting weird. I use WinXP Sp3 on both machines, and also IE7. Symptoms: first, right clicking on a link doesn't work; left-clicking and going directly to the link works, but right-clicking produces no menu. When I already have opened some extra tabs, they just say :Blank and "connecting" - but they don't connect and eventually, IE crashes. Today, out of the blue, a lot of tabs popped up (appeared at the top of the window) on their own - with no input from me. They all said :Blank and looked like they were trying to connect, but they never did. And IE crashed. Also, when it first happened at work, I couldn't get IE to close/stop with Task Manager, so I just turned off the computer. When I turned it back on and launched IE7, a screen appeared that was an invittion to update to IE8. It looked pretty bonafide - like a Microsoft screen - not like a virus or a ruse. Anyway, I opted not to upgrade, but my home page had been re-set to Microsoft.com! I reset it to my preference (Google). When I re-started IE7, it was back to Microsoft again, so I re-set again and THAT seemed to work. The symptoms are similar on my home machine (where I am now) - except that I have been able to stop IE7 using the Task Manager, so the weird IE8 thinghasn't happened, but I thought I'd mention that it did on the other computer because it almost seems like a Microsoft problem... But that's for me to find out here, right? Well, here is the DDS.txt log (Sor... Read more

A:browsing w IE7 blank tabs pop up - Explorer crashes

Hello and to Bleeping ComputerWe apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine. If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.If you have already posted a DDS log, please do so again, as your situation may have changed.Use the 'Add Reply' and add the new log to this thread.Thanks and again sorry for the delay.-----------------------------------------------------------We need to see some information about what is happening in your machine. Please perform the following scan:Download DDS by sUBs from one of the following links. Save it to your desktop.DDS.scrDDS.pifDouble click on the DDS icon, allow it to run.A small box will open, with an explaination about the tool. No input is needed, ... Read more

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after doing a scan with spysweeper and then trendmicro online scan i think i got all the junk off this pc, but just in case i am posting the log to see what others think... Thanx alot whoever can help me.

Logfile of HijackThis v1.99.1
Scan saved at 12:29:34 AM, on 4/19/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16414)

Running processes:
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Eset\nod32krn.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Zero Knowledge\TELUS Security service\Freedom.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\TELUS eCare\bin\mpbtn.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Motive\Commo... Read more

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My browsing has been very slow lately. I ran the recent verson of spybot and it came up with a bunch of problems, but the program dissapears before it is domnne fixing them.

Also, here is my hijack this log:

Logfile of HijackThis v1.99.1
Scan saved at 10:28:33 AM, on 4/10/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\Program Files\Common Files\Dell\EUSW\Support.exe
C:\Program Files\Java\j2re1.4.2_06\bin\jusched.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\Program Files\BitTornado\btdownloadgui.... Read more

A:Solved: Sluggish browsing - Spybot crashes

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Hi,I have an HP laptop with Windows XP and SP3, using wireless internet. Yesterday I started using the computer and it worked fine, surfing was no problem. After coming back from lunch and waking up the computer from sleeping mode I noticed that web browsing has stopped working - the browser (either Firefox or Internet Explorer) loads and loads and waits for the website, but eventually fails. Skype works fine as does SVN.However when I restart in Safe Mode (as I am in now) web browsing works fine! That is why I am able to post this in the first place.Next, trying to run cmd crashes the whole Windows Explorer environment and restarts the taskbar etc, so I can not get into a DOS "terminal" window to run things like ipconfig.Also, I have noticed that I was previously being forwarded to ad sites as if the browser or DNS has been compromised, and I am sure this is connected to the current problem.I tried to run the DDS.scr software but it just flashed a black window and nothing happened, so I used the HijackThis software instead to create a log. I hope that is equally useful.I also added a GMER log as an attachement.Here is the HijackThis log:Logfile of Trend Micro HijackThis v2.0.2Scan saved at 09:38:02, on 2009-03-03Platform: Windows XP SP3 (WinNT 5.01.2600)MSIE: Internet Explorer v7.00 (7.00.6000.16762)Boot mode: NormalRunning processes:C:\WINDOWS\System32\smss.exeC:\WINDOWS\system32\winlogon.exeC:\WINDOWS\system32\serv... Read more

A:Web browsing does not work, running cmd crashes Explorer

Hello shiftedallegiance,Sorry about the delay. If you still need help, please post a new HijackThis log to make sure nothing has changed, and I'll be happy to look at it for you.Thanks,tea

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My system crashes when Im viewing a video in youtube or browsing the web...

A:system crashes when viewing a video or web browsing

Any error messages? Sounds malware related to me....

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I have recently experienced some strange behavior on my Win XP Pro machine. I had a 'corrupt or missing' hal.dll file that required a repair in order to start back up. Upon start up things have progressively gotten worse.
-My Windows Firewall would randomly get turned 'Off'
-Google Installer and ViewMgr would 'encounter a problem' and then close

Sensing something was clearly wrong, I rebooted and ran MacAfee. MacAfee found elements of the TDS Trojan which were then deleted. The behavior still persisted.

At present, I cannot go to any websites that offer 'online virus scans'. My browsers (IE and Firefox) say the websites are unavailable. I was finally able to load HiJackThis in safemode after renaming the install file.

I have attached the outputs in Safe Mode and after a Normal Boot up.

I appreciate any help/advice that you may be able to provide. Thank you.

A:Random Program crashes & restricted Browsing

I wanted to apologize for not following the specific instructions in my initial post. I have now run the Gmer and DDS tools (had to rename them as well!). Please let me know if you need any additional information. Thank you in advance!


DDS (Version 1.0) - NTFSx86
Run by Home at 17:13:49.50 on Sun 11/30/2008
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.582 [GMT -8:00]

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\Program Files\Network Associates\VirusScan\SHSTAT.EXE
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Network Associates\Common Framework\FrameworkService.exe
C:\Program Files\Network Associates\VirusScan\Mcshield.exe
C:\Program Files\Network Associates\VirusScan\VsTskMgr.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\iPod\bin\iPodService.exe
C:\Documents and Settings\Home\Desktop\dds.com

============== Pseudo HJT Report ===============

uInternet Settings,ProxyOverride = *.local
BHO: {06849... Read more

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Morning/Afternoon All.

I have a system that runs on windows 7 home premium 64bit SP1, its primarily a storage server but also handles time consuming tasks (and some folding while it idles :D ) .

However for a month or two is has been restarting randomly every day or two. (not a clean shut-down from what i can tell).
I log in to check on it or do something and i'm back at the logon screen instead of the lock screen I usually leave it on.

A Look into the event viewer shows the error as the vague "kernal power - The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

This error has been getting on my nerves and I thought I better start heavily looking into it this weekend before it creates worse problems like file-system corruption.

Here is the speccy file requested from the sticky on the sub-forum :D .

Thanks Again for any help you awesome people can give,
Will be happy to give any more info/ logs to narrow down this problem.

Sorry for the double post but I noticed something odd.

I just noticed speccy was reporting my SSD at 128C and I double cheaked this with Speedfan. (i'll attemp to walk down there soon and cheak by feel, I view it remotely normally).

do ssd's get naturally hotter (i assume not this much) all other drives are listed around the 33-38C mark and its right in there with them (in the group directly behi... Read more

A:Win 7 restarts/crashes every day or two.

Go into BIOS and look into your temp and voltage readings post here.

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Hello - having trouble with my system:

HP Pavilion a1230n / Windows XP SP2
Anthlon 64 3700+
Geforce 7600 GS
1.5 Gigs PC3200 RAM

Problem: sometimes the pc simply crash-restarts, no error messages or warnings. Most often happens when playing an on-line computer game, "Eve Online." The screen goes black and the pc re-boots.

A PC Doctor diagnostic test shows my cpu (Athlon 64) failing three tests:


Error Message for above tests (comes up during PC Doctor test): "Virtual Device Driver format in regsistry is invalid." This error message is a windows pop-up box, NOT a PC Doctor result message.

HP Tech Support online chat says the cpu is screwed and needs to be replaced. Anyone have any other opnions? Thx!

A:PC crashes & restarts

See if you get a error message by turning the Automatic Restart OFF.
How to turn off Automatically Restart

Click Start then right click My Computer choose Properties
Then Advanced tab
Under Startup & Recovery click Settings
Under System failure uncheck Automatically Restart
Click OK.

Now the Error message should stay up so you can read it.

Over heating or Video Card or both is a likely cause.

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Hi to all, i have a laptop running Windows 7 Professional. The problem is strange and havent had it on any other Windows 7 machine.

If i click the folder icon on the bottom tool bar (windows explorer) then in the left hand pane expand the C drive then right click on any folder it instantly displays a dialog saying Explorer has experienced a problem and needs to close, windows is
looking for a fix for this problem (cant remember exact wording) then Explorer.exe restarts. This happens on the local C drive and Network drives. 
I though it could be a permissions problem so have taken ownership of all files & folders on the C drive which made no difference, i have removed the laptop from our server / domain and it is still the same / no change.
Can anyone shed any light on this problem or offer any ideas on fixing it? the laptop is only a few months old and is i5 / 4GB RAM Dell machine running Windows 7 Pro SP1 office 2003 Pro, checked for virus & adware & all clean.

A:Explorer.exe crashes when righ click on item in left pane on windows explorer nothing in system logs, explorer.exe restarts.

The faulting module (Fault Module Name: SHELL32.dll) shell32.dll is a Windows system file however the file that is actually causing the crash may be a third party file which from the symptoms
may be a third party context menu handler.
The following link has some info and a download to ShellExView which you can use to selectively disable third party context menu handlers to find out a problematic one:
You could try disabling all non-Microsoft context menu handlers and then, if the problem resolves, re-enable them one at a time to see which one was the problem.
BTW, the error should be logged in the Event Viewer Application log as a Application Error involving explorer.exe

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I am having some crazy BSODs and crashes in my PC since like one month ago. I've even bought a new PSU and reinstalled Windows (less than 24 hours ago), but nothing has changed. Actually, It just gets worse. When I play games, most games that require a good PC crash, like Team Fortress and CoD MW3 (hl2.exe has stopped working/iw5mp.exe has stopped working), and BSOD while playing Diablo III and GTA IV. These are like the only games I'm playing nowadays.

My PC Specs:
AMD Phenom II X4 965 Black Edition (Age: ≃ 8 months)
2x2 4GB DDR3 RAM (Age: ≃ 8 months)
Motherboard Biostar TA890GXB HD (Age: ≃ 8 months)
PSU Corsair TX650M (Age: ≃ 24 hours)
Graphics Card ATI Radeon HD 5770 VAPOR-X SAPPHIRE 1GB DDR5 (Age: ≃ 2-years-old)

The graphics card is the oldest component and I have had some BSODs that mentioned AMD .dll files, so I think it could be the problem, but anyway... Can any of you analyze it, please?

Windows 7 Home Premium x64

A:Random BSODs and Crashes (in-game/idle/browsing)

Hello Muggie and welcome to Sevenforums.

BSOD Report

There's a few things to look out for here, hopefully I'll get some conclusions on them.

Drivers to be aware of

BIOS64 BIOS64.sys Sun Jun 08 02:12:00 2003 (3EE27F50)
klif klif.sys Wed Apr 20 12:34:31 2011 (4DAEB6B7)
Your BIOS64, is a Biostar product. I have yet no experience with this product, but it seems like it's some sort of an I/O driver. See if you're able to update it. BIOSTAR :: Download
Kaspersky, klif.sys, is a known BSOD causer. If you want a stable security software, you should go for software like MSE. Use the Kaspersky Uninstall Utility. If you have purchased Kaspersky, consider contacting their Support.


* *
* Bugcheck Analysis *
* *

Arg1: ffffffffc0000428, Indicates the NT status code that caused the failure.
Arg2: 0000000000000003, (reserved)
Arg3: 0000000000000000
Arg4: 0000000000000000
You have had ... Read more

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Got a computer in today with the Pup.frostwire infection.  It crashes at random times while accessing chome browser.. 
Posting My dds.txt
DDS (Ver_2012-11-20.01) - NTFS_AMD64 
Internet Explorer: 11.0.9600.17496
Run by chlooeeee24444 at 17:24:40 on 2014-12-21
Microsoft Windows 7 Home Premium   6.1.7601.1.1252.1.1033.18.5609.3698 [GMT -5:00]
AV: Symantec Endpoint Protection *Enabled/Updated* {53C7D717-52E2-B95E-FA61-6F32ECC805DB}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Symantec Endpoint Protection *Enabled/Updated* {E8A636F3-74D8-B6D0-C0D1-5440974F4F66}
FW: Symantec Endpoint Protection *Enabled* {6BFC5632-188D-B806-D13E-C607121B42A0}
============== Running Processes ===============
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files (x86)\HP SimplePass\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Program Files (x86)\Symantec\Symantec Endpoint Protection\12.1.5337.5000.105\Bin64\snac64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\syste... Read more

A:Pup.Frotstwire infection.. and random crashes while browsing internet

please close thread ... solved 

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In the last few months, my homebuilt system has begin crashing / BSing at seemingly random times: web browsing, document editing, etc. It will occasionally come out of standby on its own, and crash sometime during the night. Many times it will simply crash with a scrambled screen (not BSOD) and the reboot two or three times on its own before completely booting into windows. It will also go days, sometimes weeks, without a crash. Attached is my zip file. It may not have a lot of collected data, as I ran CCleaner recently, but hopefully it is helpful. Thank you for any assistance with this.

A:BSOD / Random crashes while browsing, other simple tasks

Hello and welcome udunnnome Mate have you run any security scans yet? either with your main AV or others if not these are well worth a try for starters



Another test you can run is a RAM test with Memtest86+ - Advanced Memory Diagnostic Tool

you will need to make a bootable disk and set the BIOS to boot from the optical drive but try the scans first as this one takes a while to do.

oh and some system specs mate is always helpful - mobo HDD RAM etc etc

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I have recently been experiencing frequent black screen crashes while web browsing and when launching games on my laptop.

Example 1:
Browsing through mountandblade.wikia.com
Scrolling down, Screen immediately turns black
Music from my music player is still playing
Sound finally fails after 9-10 seconds
Only way out is from a hard reboot

I have experienced this on both Firefox and IE.
Another case was when I at youtube.com, black screen crash suddenly occurs as I was typing in the search box and suggestion prompts start showing up.

Also, when launching games such as Warcraft III and Guild Wars, my laptop immediately black screen crashes.
I see the starting menu for possibly 1 frame, then the display fails.
However, I have no problem launching older games, such as HoMM 3. (I am unsure if the game failures and the web browsing failures are related.)

I am running on XP service pack 3. Windows updates have been set to automatic so I believe they are reasonably up to date.

The video card in my laptop is a ATI Mobility Radeon X1400.
I have reinstalled the graphics drivers as follows but the crashes persist:
-Uninstall drivers via Control Panel
-Reboot in safe mode and ran Driver Cleaner Pro to remove all ATI files
-Reboot and reinstall drivers, then reboot again.

I also ran a memory diagnostic tool, memtest86+ v4.20 overnight.
10 passes were completed after eight hours but no errors were detected.

I have also uninstalled Flash player as per the instructions on: http://helpx.... Read more

A:Frequent Black Screen Crashes while Web Browsing, Gaming

We need to know more about your BSODs...Download BlueScreenView (in Zip file)No installation required.Unzip downloaded file and double click on BlueScreenView.exe file to run the program and When scanning is done, go to Edit > Select All.Then go to File > Save Selected Items, and save the report as BSOD.txt.Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.Compliments of BroniAlso:Please perform the following, so that we can get the exact specs of your computer. This will better assist us in helping you more.Publish a Snapshot using SpeccyThe below is for those who cannot get onlinePlease take caution when attaching a text file to your post if you cannot copy/paste the link to your post, you will need to edit it to make sure that your Windows Key is not present.

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recently i get restars and shut downs while browsing the internet,
ive scanned my computer for viruses, but nada.
the bugcheck showd this:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WER-SystemErrorReporting" Guid="{ABCE23E7-DE45-4366-8631-84FA6C525952}" EventSourceName="BugCheck" />
<EventID Qualifiers="16384">1001</EventID>
<TimeCreated SystemTime="2012-11-06T15:34:09.000000000Z" />
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Security />
- <EventData>
<Data Name="param1">0x00000116 (0x84f12008, 0x8f0329b0, 0x00000000, 0x0000000c)</Data>
<Data Name="param2">C:\Windows\MEMORY.DMP</Data>
<Data Name="param3">110612-16052-01</Data>

and i uploaded the dump file.

i would be very happy and gratefull if you could help
me with this

A:Crashes and shut-downs while browsing,bugcheck: 0x00000116

Hello ori458,

Update your Intel Graphics driver.

lmvm igdkmd32
start end module name
8f021000 8f51e000 igdkmd32 T (no symbols)
Loaded symbol image file: igdkmd32.sys
Image path: \SystemRoot\system32\DRIVERS\igdkmd32.sys
Image name: igdkmd32.sys
Timestamp: Wed May 06 23:43:40 2009 (4A01D354)
CheckSum: 0048DF97
ImageSize: 004FD000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update it from Intel Download Center.

If still it is crashing, follow STOP 0x116: VIDEO_TDR_ERROR troubleshooting

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