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HELP keyboard and Brightness issues with my lenovo ideapad z500

Q: HELP keyboard and Brightness issues with my lenovo ideapad z500

Hello, I have these 2 problems. My keyboard desn't work anymore. At the begin, the problem involved some numbers and few characters. Then I've tried to follow the instructions Here in the second message. And now all my keyboard doesn't work. What can I do or install to solve this problem? the second one is brightness related. If I reduce the brightess, then I can't change it anymore and I have to keep it the way it is. I run a window 8.1 Thank you

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RELEVANCY SCORE 200
Preferred Solution: HELP keyboard and Brightness issues with my lenovo ideapad z500

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RELEVANCY SCORE 96.4

Hi to all,i installed a new HD ssd samsung evo 256 gb, all works goo and now i have a perfect pc but ther is a unpleasant problem. Num lock and Shift key leds word fine, but if i press "Fn+spacebar" the light of keyboard don't work. the light does not come on. how to fix this trouble?

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RELEVANCY SCORE 88.4

I have a new z500 that I've downgraded to Windows 7 64bit. For the most part I have everything working. I accidentally hit the brightness + (yes, +) and it instantly dimmed the screen to where it is barely viewable. It seems that hitting that one key decreased the brightness to the minimum amount. I've rebooted, looked for a setting in the BIOS, hit the Brightness +/- and can't increase the brightness. It is interesting because the other hot keys work correctly. I've even upped the brightness in the Control Panel, but nothing seems to work. The screen is extremely dim whenever the machine is powered on (including the BIOS), not just in Windows. I tried a lot of intel chipset drivers, the available Intel HD 4000 drivers in Win8 and win7 too, but nothing working. Can someone please help with how to up the brightness? 













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A:Ideapad z500 brightness can't increase

Intel i5-3210m with HD 4000nVidia geforce GT 635m 2GBIntel HM77 chipset8 GB RAM 

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RELEVANCY SCORE 88

Hi all, Recently i got my Windows 10 Display driver corrupted and I had to go for Windows 7 64 bit. After the fresh installation I am unable to reduce brightness using keyboard function keys. My laptop is in Lenovo Ideapad 100 15IBD. I tried installing Intel Display driver but its crashing after i restart as in the display wont come up, it a complete blank screen, again i had to reinstall OS. Tried enabling hotkey in BIOS, still no luck. Can anyone please help me how to resolve this issue as my brightness is on 100% now and it very annoying and strenuous. Please help. ThanksRohit

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RELEVANCY SCORE 86.4

Hello. My cat walked on right side of keyboard and has stood on keys.The brightness on the screen is now really dim, even though the brightness setting is on max??Any ideas on a fix?Using Windows 10 if that matters, andhave already restarted but didn't work

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RELEVANCY SCORE 83.6

Hello and thank you for reading this. I'm having strange problems with this Lenovo Z500 laptop with Windows 10 V:1709, please view this video: https://youtu.be/t7L1cE3MQGo Things I have tried: - Installed Windows 8 and installed the Intel video driver version 9.17.10.3223 from this website, same result.- Changed the LCD, same result, built the original back in- Found several Registry hacks one can try but none were succesfull, after this I wipped the drive and reinstalled Windows 10- One of the first things I tried was installed the Lenovo Energy Management software but still the same error Anything else I could try? Regards Angel107

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RELEVANCY SCORE 83.6

Hello and thank you for reading this. I'm having strange problems with this Lenovo Z500 laptop with Windows 10 V:1709, please view this video: https://youtu.be/t7L1cE3MQGo Things I have tried: - Installed Windows 8 and installed the Intel video driver version 9.17.10.3223 from this website, same result.- Changed the LCD, same result, built the original back in- Found several Registry hacks one can try but none were succesfull, after this I wipped the drive and reinstalled Windows 10- One of the first things I tried was installed the Lenovo Energy Management software but still the same error Anything else I could try? Regards Angel107

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RELEVANCY SCORE 83.6

Hello and thank you for reading this. I'm having stange problems with this Lenovo Z500 laptop with Windows 10 V:1709, please view this video: https://youtu.be/t7L1cE3MQGo Things I have tried: - Installed Windows 8 and installed the Intel video driver version 9.17.10.3223 from this website, same result.- Changed the LCD, same result, built the original back in- Found several Registry hacks one can try but none were succesfull, after this I wipped the drive and reinstalled Windows 10- One of the first things I tried was installed the Lenovo Energy Management software but still the same error Anything else I could try? Regards Angel107 

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RELEVANCY SCORE 80

Brightness problem with Z500. I have run all Lenovo system checks, updated Intel and Gforce drivers, appears to be all ok. But the screen on the laptop has gone dim.Isouspect that this could be a power saving issue, any ideas please?










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A:Lenovo Z500 ideapad

Brightness problem solved, due to information below.

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RELEVANCY SCORE 80

Hi AllThis is my 1st post so please bare with me (excuse grammar using a non english keyboard)I upraded from WIN 8 to 8.1 and then WIN 10. A windows update caused brightness problem on my laptop that I cannot correct. I have tried to contact Lenovo direct but I cant get past the laptop seriel nbr input which I take straight from the back of the laptop but it is not recognized I need a new copy of WIN 8 and wanted to know if Lenovo would provide that I have pulled my product key from the computer and I just need WIN 8.Any info geatly appreciatedJohn

A:Lenovo Z500 ideapad

Product key is stored in BIOS, so there is no need to use any app to read it.Download a tool to create bootable media from Microsoft website and install Windows 8.1 using it:https://www.microsoft.com/en-us/software-download/windows8 Moreover at first, you may try to restore your Windows 10 to factory state (do a backup of all important data first). Go to Settings -> Recovery -> Reset this PC and select Remove everything. 

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RELEVANCY SCORE 79.2

I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.













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A:Booting from CD/DVD on Lenovo IdeaPad Z500

almoullim wrote:I've recently been trying to boot from a CD/DVD to install windows 8.1, but when i hit the novo button and go to the boot menu i only see the hard drive and a windows manger thing but i dont see the booting from CD/DVD option. Thanks in advanced.Go to bios and set Boot Mode = Legacy support. Then Save and Exit. See picture below.

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RELEVANCY SCORE 79.2

Hi,I own a Lenovo Ideapad Z500 laptop, which is out of warranty...And, its mothrboard is damaged adn not working...I've tried to get assistance from lenovo service center located in HYDERABAD, they are not helping me..I asked them to place an order for motherbard for this specific model.No reply from them... tried 2 more times but, there is no response from them..
These are my device details ..
 
Lenovo Ideapad Z500 (59-380463) 
Processor: 3rd gen Intel core i5 - 3230M (2.6 GHz)RAM: 6GB DDR3GPU: Nvidia GeForce GT 740M - 2GBHDD: 1 TBDisplay: 15.6" screen (1366 x 768)DVD RW DriveOS: Windows 8 64-bit
Serial No: ************
 
Can anyone help me to get the motherboard model number ?If u can point me to the link to buy the product(Motherboard), that would be really helpful....
Thank you..
 
 
Mod's Edit: Serial number removed for owner's protection













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A:Need Lenovo Ideapad Z500 Motherboard

Try Ebay.

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RELEVANCY SCORE 79.2

Which hdd/ssd - dvd drive adapter will fit to Lenovo ideapad z500 ?And which 250 gb ssd drives will fit to it ?Thanks in advance

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RELEVANCY SCORE 78.8

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 78.8

Sometimes the keys are working and most of the time they don't.  

A:Lenovo Ideapad Y500 Keyboard issues

Hi Subhasree16,
 
Welcome to the Community Forums.
 
Try using an external usb keyboard and see if you would have the same issue. Test it also with the onscreen keyboard to help isolate if the issue is with the hardware.
 
Update us how it goes.
 
Regards
 

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RELEVANCY SCORE 78.8

Hello   I have ideapad Y500. For last one month or so my builtin keyboard or keypad is acting. Some times  Numbers they types somethng else, one key writes two numbers.  Some times my "G" key doesn't do any thing....somet times my function keys F1  F2  F3 they don't work for few days.... This happened after an update from microsoft.Please suggest the remedy.... Regards

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RELEVANCY SCORE 78.4

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

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RELEVANCY SCORE 78.4

I recently tried to turn on my z500 after dropping it on the charging port whilst it was charging. However, after trying to turn it on it wouldnt start. I have tried the hard reset of pressing the button every 1 second 10 times and then holding the power button for 30 seconds.I have also replaced the charging cable inside the laptop and also used a spare charger.  Disconnecting the battery does not resolve the issue eitherWhen plugging in the charger, the battery light does not light up as well.Is there any solution to this? Thanks!

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RELEVANCY SCORE 78.4

HelloI recently upgraded my windows from version 8.1 to 10And I think it's not bad, but a bit later than 8.1 booting, it's getting much faster in Windows before.But now it's a little slowIt's not a problem in running programs, but I feel this laptop is not built for Windows 10. Will there be a problem?I feel a little pressure on the laptop hardware.Is it better to go back to the previous version?It's also important to add that all drivers are safe and fully installed without problems (even the brightness problem does not exist for me)

A:Lenovo Ideapad Z500 Win10 Performance

It's hard to tell, without knowing your laptop's specs. Could you share you CPU model, how much RAM do you have and what SSD/HDD model you use?

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RELEVANCY SCORE 78.4

Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.  

A:Lenovo Ideapad Z500 Touch - very slow and about Wi...

rushyendar wrote:Hi, My laptop is Lenovo Ideapad Z500 touch. Do any of you know the process to get Windows 7 installed on this machine?Also, My laptop is very slow. It takes atlease 5 to 10 minutes to respond when I login. Please help me to speed up the same. I have disabled most startup applicatons. But still its very slow.   What operating system is it currently using? How long have you had the laptop? Do you have an antivirus software installed? Is it HDD or SSD?

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RELEVANCY SCORE 78.4

Hello all, I have a Lenovo Ideapad Z500 taking long time to boot (almost 30 min) The computer is stuck with black screen during 30 min, before the lenovo logo appears and then it boots fine. Before logo, just a black screen and power looks good. The problem, the fans don't work and the computer gets very warm. Sometimes, because the high-temperatures, it automatically switches down, because temperatures, before seeing the lenovo logo. With lenovo diagnosis software I have checked all the hardware, and the tools says all hardware is ok. My os is Windows 10. Could you please, somebody help me to solve this problem? I'm afraid the heat of the start could harm my computer. Why this boot is taking so long before logo? Thank you in advance, ip

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RELEVANCY SCORE 78.4

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).  What is the size and the position of the connector that I should choose? Is a connector Bottom right 40 pins 2,5cm the good choice?

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RELEVANCY SCORE 78.4

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

A:screen display for LENOVO IdeaPad Z500

Hi, I am looking for a screen display compatible with my Lenovo Z500 ideapad (Screen size: 15.6" and resolution 1366 x 768 pixels).

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RELEVANCY SCORE 78.4

My ideapad will not update and now has approx. 164 to do. it looks like it is installing but then on the restart it reverts back to previous settings.

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RELEVANCY SCORE 78.4

Hello, I've had my ideapad z500 for exactly 4 years last month, 4 years in which it worked perfectly (except for the brightness problem that seems to plague this model and had me recover the whole system evry time I accidentally lowered brightness) It still works perfectly, but 3 days ago it suddenly started whirring and vibrating. The vibration seems even throughout the laptop, but the sound seems to come form the left side (again, I can't really tell).First time it happened, I freaked out and force-shut it down (holding the power button). This made the whirring stop, but when I started it again, it resumed. Again, i stopped the machine and I started trying to unscrew everything I found (I mean, it's been 4 years, so I assume I had no warranty anyway), but I couldn't really open anything, so i put back the 9 screws. I mention this because, apparently, me turning it on all sides must've done something to it, because after starting the laptop again, there was no sound. The next days it worked just fine.Today, however, it started again. I didn't close it immediately and I continued using it some 3 minutes (and except for the sound and vibration, everything was working perfectly), hoping that it will go away, but it didn't and I turned off the laptop. Other details that might be important:-while I normally use the laptop for cpu-intensive tasks, this occured in a week when I distinctively didn't do anything other than text editing and web browsing. The c... Read more

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RELEVANCY SCORE 78.4

Hello  I'm new here so if i'm not posting this in the right place please correct me  Anyway , im here because i recently bought a new lenovo ideapad notebook Z500 , and just out of curiosity i want to know if the charger i got with it is the original one made for this computer , i mean is there a place where i can check with the serial number , id ... of both laptop and charger  Thanks for your time

A:Lenovo ideapad z500 charger authenticity

Hi Griwwi,
 
Welcome to Lenovo Community!
 
I understand your concern, but these are internal information and not available online for confirmation. Hence, I would suggest you to contact our Technical Support for further Assistance to get the regarding the concern.
 
Click here to open a link where you can select the country and get the exact contact support number. I?m sure they will be a great help.
 
Do post us back for further queries.
 
Best Regards
Shiva Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.Follow @LenovoForums on Twitter!

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RELEVANCY SCORE 77.6

Helloto the point: i want to underclock the speed of memory from 1333 to 800. But to do that, i need to go into BIOS Advanced option (chipset) and here is the problem. There is no advanced option in my BIOS version 3.7 in my Z500 ideapad. Is there any chance of getting there ? Or this option is locked ? 

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RELEVANCY SCORE 77.6

Hi all thanks for taking the time to read my post I own a basic lenovo ideapad z500, the 4gb ram version with i5 Processor.I was interested in upgrading the RAM in the laptop, using CRUCIAL Memories diagnostic tool, I wanted to order another 4gb of RAM to help speed the laptop up. What screwdriver do I need to open up the laptop? What is its name or is it a generic one for all of the screws to get to the RAM BAYS? I am unsure as to what one i need. Thanks so much.

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RELEVANCY SCORE 77.6

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 77.6

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

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RELEVANCY SCORE 77.6

Hi! Firstly sorry for my bad English. Yesterday i was playing the game with my friends. When we are playing we press  a lot of keys.(There can be different combinations or we may have damaged.)-I reviewed the previous subject but they are not working for me.-I tried FN+SPACEBAR combination but this is not working.-I tried Lenovo Energy Manager it is not working.-Caps Lock and Num Lock's light is working.   

A:Lenovo ideapad Z500 Touch backlit problem

Hi utkutrk , 
 
Welcome to the Community Forums.
 
You can try testing individual key specially FN and spacebar if it is working.
 
Turn off the machine and disconnect the ac charger and battery if you have the tools.
Press down the power button for 12 seconds to drain flea power.
Place back the battery and connect the ac charger.
Restart to check if backit keyboard works ( test further with FN + spacebar pressing 2-4 times).
 
Update us how it goes.
 
Regards

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RELEVANCY SCORE 77.6

I am trying to repair my laptop with a windows 10 boot disk but it is coming up with an error message. Do I have to use a Windows 8 one even though I updates to Windows 10?

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RELEVANCY SCORE 77.2

Hi ,         We purchased 3 lenovo ideapad 110-15ISK Laptops (ideapad). in that i installed windows 7 professional os. i am trying to incre,decrease screen brightness(fn+f11,fn+f12). but brightness control buttons not working. how to control brighness part.Now brightness is very high. Because of this brightness i am getting eye pain. So Please provide me solution for brightness control. my mail id : [email protected]  Thanks.  

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RELEVANCY SCORE 76.8

Hi Expert,I have a Lenovo IdeaPad laptop Z500 which is getting BSOD and the error is Driver Verifier Detected Violation, so I need to boot in safe mode to troubleshoot but I am unable to boot to safe mode. Having tried f8, fn+f8, shift+restart and f4 all not working even with external keyboard. Windows 8.1 here, there is a one key recovery but it will remove all but data, the laptop don?t come with CD or USB. Appericate if anyone can assist me on.Thanks

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RELEVANCY SCORE 76.4

Hello, My parents have owned a Lenovo laptop for a couple of years now. However, recently this issue showed up and I wondered whether there is a chance there is a solution to this problem which I could try myself, since the laptop its warranty already expired. If I recall correctly, the model of the laptop is the Lenovo IdeaPad Flex 2, running Windows 10. So here is the issue; the laptop has issues turning on. Oddly enough, it is not a very consistent issue. Eventually, the laptop does turn on. The problem is that this sometimes takes hours, other times the laptop appears to be able to boot instantly as it normally would. I have no idea what affects this. When pressing the power button, the keyboard backlight starts flashing. It does this until the laptop completely boots, and as I said, the amount of time this takes varies. I already tried looking for solutions on different forums, but they usually concern the issue where the keyboard backlight flashed and the laptop simply will not boot at all, which is not the case here, as it eventually does but often it takes a while.Other solutions suggested a certain amount of flashes meant a certain issue or failure. Problem here is that the amount of flashes seem to be random, so it is not as if it just keeps looping a certain amount of flashes as it varies. This leaves me puzzled as to what could be the culprit. I am not sure what to do, especially since I have not owned a Windows-based machine in a whi... Read more

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RELEVANCY SCORE 75.6

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

A:Lenovo IdeaPad Z500, Windows 10 Wifi driver and connection problems

Hi Nichar,Please download  the driver of the wifi and bluetooth  card from Intel.com.  Then download the windows update troubleshooter here. Use the the troubleshooter to hide any update for the wifi and bluetooth card. Hope this helps.Cheers,





Did someone help you today? Press the star on the left to thank them with a Kudos!If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"

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RELEVANCY SCORE 75.6

Hi everyone! I own the Lenovo IdeaPad Z500 laptop for 2-3 years and I have several troubles with WiFi since the time I have upgraded to Windows 10 months ago, but it has became quite urgent since the new year. After re/starting laptop or start from the sleep mode, I got disconnected. First half hour I have to deal with highly volatile and unstable connection trying to switch some settings with devmgmt.msc Well, what happens:WiFi turning on/off randomly, the same with WiFi driver (WiFi icon is replaced with PC plugin with red cross)The WiFi turning on/off button randomly disables or dissapears at allIf WiFi is turned on, no networks are foundIf I finally connect to a network, the connection becomes limited or disables in a momentThe WiFi panel has unpredictable behaviour, such as changing height to 100px approximately and I have to scroll, or starts connecting to a network even it's not checked to connect automaticallyWhenever the connection is lost or limited, the Google Chrome freezes and stops responding (its default behaviour?)What I have tried?As I have mentioned above, the playing with devmgmt.msc gives me usually a solution in lots of minutes, I have found on this website the advices about switching the 802.11n Channel from 20MHz to Automatically and vice versa. Sometimes works temporarily, sometimes for the rest of the day (or until I shut the laptop down, the following day my struggles go on..)Turning the WiFi off and on, but I am afraid ... Read more

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RELEVANCY SCORE 75.6

Hi Guys,

I am a member of the sevenforums and currently have a win8 laptop so thought I'd sign up here (seems to be the same people behind both forums).

I'm having a little trouble and would really appreciate some feedback.

My Lenovo ideapad z500 had 2 keys (K and I) that stopped working (they worked on the touchscreen) and then after that the delete, 8, and arrow keys topped working. Not sure why.

Before I get the keyboard replaced I'm wondering if it could be something else? There's no water damage and I haven't dropped it so I'm confused. I was told it has to be water damage but maybe 1 drop from the condensation on a glass of water is all I can think that may have affected it.

Would be great for some input on this issue.

Thanks!

A:Laptop Keys Stopped working - Lenovo Ideapad Z500 Win8

I was told it has to be water damage



Not true. In fact, water in the keyboard normally does not cause permanent damage. That is, once the water dries, all works again - most of the time. But that does depend on many variables - type of keyboard membrane, how much water, if just water (no sugars or cream, for example), and how much dust, dirt, oily hair/dander, cigarette smoke, cookie crumbs, etc. are under the keys when the water was spilled. The greater damage generally comes when the water works it way through the keyboard and into the computer's electronics.

I would try a regular PC keyboard first to see what happens. If all the keys work properly with a standard USB keyboard, then you can be pretty certain it is the notebook keyboard at fault, and not something more serious.

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RELEVANCY SCORE 72

My Lenovo ideapd 300 has no brightness. After truning on the laptop, I can hear the sound but I can't see anything. The brightness is toatlly low. I tried to increase the brightness using hotkeys but it did not work. What I can do?

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