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Unexpected shutdown; no blue screen but got BSOD error report

Q: Unexpected shutdown; no blue screen but got BSOD error report

No idea, the screen just went black and the computer restarted

RELEVANCY SCORE 200
Preferred Solution: Unexpected shutdown; no blue screen but got BSOD error report

I recommend downloading and running DAP. It can help sort out any driver and firmware related issues on your system

It's worked out well for many of us in the past.

You can download it direct from this link http://downloaddap.org. (This link will open the download page of DAP so you can save a copy to your computer.)

A: Unexpected shutdown; no blue screen but got BSOD error report

A single crash dump is not enough. Post it following the Blue Screen of Death (BSOD) Posting Instructions.

Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffffffffffff807, 0, fffff800032f4527, 0}
Could not read faulting driver name
Probably caused by : ntkrnlmp.exe ( nt!ExfReleaseRundownProtection+7 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffffffffffff807, memory referenced.
Arg2: 0000000000000000, value 0 = read operation, 1 = write operation.
Arg3: fffff800032f4527, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------
Could not read faulting driver name

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff8000350d100
GetUlongFromAddress: unable to read from fffff8000350d1c0
fffffffffffff807

FAULTING_IP:
nt!ExfReleaseRundownProtection+7
fffff800`032f4527 488b09 mov rcx,qword ptr [rcx]

MM_INTERNAL_CODE: 0

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: System

CURRENT_IRQL: 0

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME: fffff880031af7a0 -- (.trap 0xfffff880031af7a0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=0000000000000000 rbx=0000000000000000 rcx=fffffffffffff807
rdx=00000000000007ee rsi=0000000000000000 rdi=0000000000000000
rip=fffff800032f4527 rsp=fffff880031af930 rbp=fffff880031afa90
r8=fffffffffffff807 r9=0000000000000000 r10=fffffa80055c3010
r11=0000000000000000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz na po nc
nt!ExfReleaseRundownProtection+0x7:
fffff800`032f4527 488b09 mov rcx,qword ptr [rcx] ds:ffffffff`fffff807=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER: from fffff80003353bf0 to fffff800032d5bc0

STACK_TEXT:
fffff880`031af638 fffff800`03353bf0 : 00000000`00000050 ffffffff`fffff807 00000000`00000000 fffff880`031af7a0 : nt!KeBugCheckEx
fffff880`031af640 fffff800`032d3cee : 00000000`00000000 ffffffff`fffff807 00000000`0000b600 fffffa80`0414f790 : nt! ?? ::FNODOBFM::`string'+0x4518f
fffff880`031af7a0 fffff800`032f4527 : fffff8a0`00000020 fffff8a0`00000000 fffffa80`0414f790 fffffa80`066844d8 : nt!KiPageFault+0x16e
fffff880`031af930 fffff880`0114285b : fffffa80`0414f790 fffff880`031afa90 fffffa80`038752f0 fffff8a0`0399ea30 : nt!ExfReleaseRundownProtection+0x7
fffff880`031af960 fffff880`0113d107 : fffff880`031afa90 00000000`00000001 0000000f`ffffffff 00000000`00000001 : fltmgr! ?? ::FNODOBFM::`string'+0x1887
fffff880`031af9f0 fffff880`0113b6c7 : 00000000`00000000 fffff8a0`047107a0 00000000`00000001 00000000`00000000 : fltmgr!FltpPassThrough+0xb7
fffff880`031afa70 fffff800`035d290e : fffffa80`038752f0 fffffa80`046cd8f0 fffff8a0`047107a0 fffffa80`03654040 : fltmgr!FltpDispatch+0xb7
fffff880`031afad0 fffff800`032dee54 : 00000000`00000001 00000000`00000000 fffffa80`036fc750 00000000`00000000 : nt!IopDeleteFile+0x11e
fffff880`031afb60 fffff800`035765b1 : 00000000`00000000 00000000`0008c081 fffffa80`066d2b10 fffffa80`042956b0 : nt!ObfDereferenceObject+0xd4
fffff880`031afbc0 fffff800`03322311 : fffffa80`066d2b18 00000000`00000001 00000000`00000000 f5374fbf`00000631 : nt!MiSegmentDelete+0xa1
fffff880`031afc00 fffff800`033221d5 : 00000000`00000000 00000000`00000080 fffffa80`036e66f0 fffffa80`00000012 : nt!MiProcessDereferenceList+0x131
fffff880`031afcc0 fffff800`035722ea : aecbaf6d`ffe6f547 efdd98be`72b9ecff 7bf7ec33`aef1fc33 ef1fdc3e`741bdf6f : nt!MiDereferenceSegmentThread+0x10d
fffff880`031afd40 fffff800`032c68e6 : fffff800`03450e80 fffffa80`03706a00 fffff800`0345ecc0 daf7dced`ea3bec1f : nt!PspSystemThreadStartup+0x5a
fffff880`031afd80 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16
STACK_COMMAND: kb

FOLLOWUP_IP:
nt!ExfReleaseRundownProtection+7
fffff800`032f4527 488b09 mov rcx,qword ptr [rcx]

SYMBOL_STACK_INDEX: 3

SYMBOL_NAME: nt!ExfReleaseRundownProtection+7

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: nt

IMAGE_NAME: ntkrnlmp.exe

DEBUG_FLR_IMAGE_TIMESTAMP: 521ea035

IMAGE_VERSION: 6.1.7601.18247

FAILURE_BUCKET_ID: X64_0x50_nt!ExfReleaseRundownProtection+7

BUCKET_ID: X64_0x50_nt!ExfReleaseRundownProtection+7

ANALYSIS_SOURCE: KM

FAILURE_ID_HASH_STRING: km:x64_0x50_nt!exfreleaserundownprotection+7

FAILURE_ID_HASH: {064b56c5-b360-fd59-4341-c3b07b75ba5a}

Followup: MachineOwner
---------

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RELEVANCY SCORE 96

Hello,
I reformatted my Dell Inspiron 1545 and did a clean install of windows 7 home premium with the cd that came with the laptop. It's a clean install because I used dban to erase the hard drive. Now the laptop would crash and give me a blue screen error whenever I'm using it. Also ie 11 (if I get there before a crash) would some times freeze or worse cause a blue screen error. Please help. I've uploaded the file from the dm log collector. I'm doing this in safe mode.

I wasn't able to get the blue screen error code but I got this from running check for solution in control panel.
Problem: shut down unexpectedly
Files that help describe the problem:
112814-22838-01.dmp
sysdata.xml
WERInternalMetadata.xml

A:Blue Screen Error, Unexpected Shutdown

Welcome to the forum.

The BSOD was caused by K9 parental web filter.

Please remove this software and see if the BSOD's stop.

Revo Uninstaller:

Use Revo Uninstaller to uninstall stubborn software.

Download and install the software
Opt for Advance Mode while uninstalling which allows you to remove leftover registry.
Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems


Driver Reference Table


Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Users\admin\Downloads\AL-MARISSA-PC-Sat_11_29_2014_163815_54\112814-22838-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 7 Kernel Version 7601 (Service Pack 1) MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18409.amd64fre.win7sp1_gdr.140303-2144
Machine Name:
Kernel base = 0xfffff800`02811000 PsLoadedModuleList = 0xfffff800`02a54890
Debug session time: Sat Nov 29 07:43:09.877 2014 (UTC + 6:00)
System Uptime: 0 days 4:53:20.594
Loading Kernel Symbols
...............................................................
................................................................
..................
Loading User Symbols
Loading unloaded modu... Read more

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RELEVANCY SCORE 95.2

My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.

A:Windows 7 Unexpected Shutdown Blue Screen Error

  
Quote: Originally Posted by Studioman


My computer has shutdown unexpectedly several times. Every time, I am not using the computer. It always happens when I am away, therefore I have not seen it happen. I simply come back, start it up, login, and get the Unexpected shutdown message.

The latest message was:
8/17/2010 9:10PM

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFFFFFFFFFFFD0
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF8000307C6E0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

I have attached the last three .dmp files, all from today.

Please help.
This is the first time I have posted to this forum. Please let me know if there is something wrong with where or how I posted this.
Thanks.



Two of the three (at least) ppoint to memory (memory exceptiosn) as the cause.

Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Boot from the CD, and leave it running for at least 5 or 6 passes.
Also note the older drivers listed below that could use upgrading.

Let us know if you need help
Ken


Code:
btwl2cap.sys fffff880`07dc6000 fffff880`07dd2000 0x0000c000 0x49d6a9bd 4/3/2009 20:28:45
spldr.sys fffff880`018c4000 fffff880`018cc000 0x00008000 0x4a0858bb 5/11/2009 12:56:27 ... Read more

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RELEVANCY SCORE 94

My computer shutdown today unexpectedly..I have no idea what the problem could be.. either a motherboard.. or cpu problem?

I checked my pc health status on my motherboard during a restart and everything looked fine..+12V was at 12.12V, cpu temp was at 31 degrees celcius, board at 31 degrees celcius..

I've attached the dump file associated with it to see if anyone else can figure this out..Mini122208-01.dmp

A:Windows Has Recovered From Unexpected Shutdown - Blue Screen of Death - BSOD

`

Please go to ---> BSOD Posting Instructions

... Read more

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RELEVANCY SCORE 94

My rig
E6500
Asus P5G41-M LE/CSM
G-skill F2-640Cl 5D-4GBPQ PC2-6400 4gb
Seagate Barracuda 7200.12 500gb SATA2

Unexpected shutdown
Reason: blue screen
attached health report and

A:Win7 pro32 BSOD? Unexpected shutdown reason: blue screen

Hi,


Code:

STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

FAILURE_BUCKET_ID: 0x9F_IMAGE_ AgileVpn.sys

BUCKET_ID: 0x9F_IMAGE_ AgileVpn.sys

Followup: MachineOwner
---------

This one is a bit strange, because apparently Agile VPN ships as part of Win7. Windows components do not usually cause BSODs, so there is something else at play here.

Were you using Agile VPN at all at the time of the crashes?

Regards,
Reventon

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RELEVANCY SCORE 84.4

I was playing music from a cd on my computer and all of a sudden it restarted by itself. It then left me a message saying that windows has recovered fron an unexpected shutdown. It left me with these notes:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1
BCP1: 83070510
BCP2: 00000000
BCP3: 0000FFFF
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112610-22822-01.dmp
C:\Users\Manny\AppData\Local\Temp\WER-34398-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have no clue what this means, but I would appreciate if someone here can tell me what's going on with my pc.If there's a fix, please let me know how to do so. Thanks.

A:unexpected shutdown, blue screen?

Happened once?
If so, I wouldn't worry too much.

Read other 2 answers
RELEVANCY SCORE 84.4

I received the following after unexpected shutdown & Blue Screen:
Problem signature:
  Problem Event Name: BlueScreen
  OS Version: 6.1.7601.2.1.0.256.1
  Locale ID: 1033
Additional information about the problem:
  BCCode: fe
  BCP1: 0000000000000008
  BCP2: 0000000000000006
  BCP3: 0000000000000005
  BCP4: FFFFFA8005CFE160
  OS Version: 6_1_7601
  Service Pack: 1_0
  Product: 256_1
Files that help describe the problem:
  C:\Windows\Minidump\040311-15178-01.dmp
  C:\Users\Khan\AppData\Local\Temp\WER-39171-0.sysdata.xml
Here is the link to dump file:
http://cid-f270aff7fbdc3f6e.office.live.com/self.aspx/Public/BSOD.zip
This happened on Dell Inspiron 1564 Laptop Windows 7 Ultimate 64-bit with Service Pack 1. Please help me by informing about the cause of the problem.
Thanks, Michael Harris

A:Blue Screen and unexpected shutdown

I removed SP1 and reverted back to Windows 7 RTM and now problem is solved, system running fine. SP1 seems buggy to me.

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RELEVANCY SCORE 84.4

hi all, i've recently done a recovery disk method to my system, however 2day i got an unxepcted shut down, details are here:

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 2057
Files that help describe the problem (some files may no longer be available)
Mini061209-01.dmp
sysdata.xml
Version.txt
View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.
Extra information about the problem
BCCode: 9f
BCP1: 00000003
BCP2: 85BFF030
BCP3: 85BF1030
BCP4: 84069AD0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1
Server information: 74e7df25-d7ae-40d8-be71-76e0dc2557db

could someone please tell me the solution to this.


thanks

A:Blue screen.unexpected shutdown

This is a Driver Power State error (more info here: Troubleshooting Windows STOP Messages )
Most often this is due to issues with the video drivers, but it can involve other drivers that are involved in power state transitions (such as storage drivers).

The first step is to download the most updated drivers for your video card from the website of the manufacturer of your video chipset (ATI, nVidia, Intel, etc). Then uninstall the current video drivers from Control Panel...Programs and Features...Uninstall a program.

Once that's done, reboot the system. Dismiss any "Found New Hardware" dialogs that may pop up. Then double click on the downloaded driver file and follow the prompts to install it.

If this doesn't fix it, then try the storage drivers for your system (we'll need the exacty make and model of your system in order to research this).

If that doesn't fix it, then locate the memory dump files in C:\Windows\Minidump (may be hidden), zip them up and upload them with your next post. If you have difficulties with accessing them, copy them to your Desktop first. If you can't locate them, check in C:\Windows to see if there's a file named MEMORY.DMP - if it's there, let us know and we'll give further instructions.

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RELEVANCY SCORE 84.4

On Sun 6/5/2011 3:42:19 AM GMT your computer crashed
crash dump file: C:\Windows\Minidump\Mini060411-09.dmp
This was probably caused by the following module: hal.dll (hal+0x3E79)
Bugcheck code: 0xA (0x34, 0x2, 0x1, 0xFFFFFFFF823A4E79)
Error: IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\hal.dll
product: Microsoft? Windows? Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
_____________________________________________________________________________________________

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000034
BCP2: 00000002
BCP3: 00000001
BCP4: 823A4E79
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini060511-05.dmp
C:\Users\Owner\AppData\Local\Temp\WER-98046-0.sysdata.xml
C:\Users\Owner\AppData\Local\Temp\WERBD26.tmp.version.txt
... Read more

A:Unexpected shutdown, blue screen, HELP!

Hello and welcome to the forum

Please follow the instruction here.

Blue Screen of Death (BSOD) Posting Instructions

Bug Check 0xA: IRQL_NOT_LESS_OR_EQUAL
The IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x0000000A. This indicates that Microsoft Windows or a kernel-mode driver accessed paged memory at DISPATCH_LEVEL or above.
Cause

This bug check is issued if paged memory (or invalid memory) is accessed when the IRQL is too high.

The error that generates this bug check usually occurs after the installation of a faulty device driver, system service, or BIOS.

If you encounter bug check 0xA while upgrading to a later version of Windows, this error might be caused by a device driver, a system service, a virus scanner, or a backup tool that is incompatible with the new version.

This is why we need your BSOD report as you have different stop codes.

Read other 17 answers
RELEVANCY SCORE 84.4

Hi

Recently I my Vaio VGN-CS290 keeps getting a blue screen unexpected shutdown that says something like:






A problem has been detected and Windows has been shut down to prevent damage to your computer.

It this is the first time you've seen this Stop error screen, restart
your computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed.
If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.

Collecting Data for crash dump ...
Initializing disk for crash dump ...
Beginning dump of physical memory.
Dumping physical memory to disk:



I've restarted, used system restore to a previous date but it keeps happening. I've also generated a health report and everything looks fine.

Can anyone help?

A:Blue Screen Unexpected Shutdown...

http://www.vistax64.com/crashes-debu...d-problem.html
http://www.vistax64.com/crashes-debu...-analysis.html

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RELEVANCY SCORE 83.2

Please suggest way forward/ solution:
----------------------------------
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 116
BCP1: 88478460
BCP2: 916469B0
BCP3: 00000000
BCP4: 0000000C
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\050513-17830-01.dmp
C:\Users\AmitRanjan\AppData\Local\Temp\WER-42697-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
--------------------------------------------------------------------------------------------------------------------
System Information
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Ultimate, 32 bit
Processor: Intel(R) Core(TM)2 Duo CPU T6500 @ 2.10GHz, x64 Family 6 Model 23 Stepping 10
Processor Count: 2
RAM: 3546 Mb
Graphics Card: Mobile Intel(R) 45 Express Chipset Family (Microsoft Corporation - WDDM 1.1), 1549 Mb
Hard Drives: C: Total - 105143 MB, Free - 13828 MB; D: Total - 14121 MB, Free - 13608 MB; F: Total - 99 MB, Free - 71 MB; G: Total - 185875 MB, Free - 116814 MB;
Motherboard: Dell Inc., 0K138P
Antivirus: Microsoft Security Essentials, Updated and Enabled
 

A:Window 7-Blue Screen - Unexpected Shutdown

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RELEVANCY SCORE 83.2

Alright. I've had my computer for about 2 weeks now and I've gotten the blue screen of death twice in the past three days. Here's the info I could get from the report.

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 1033

Files that help describe the problem
Mini083009-01.dmp
sysdata.xml
Version.txt

View a temporary copy of these files
Warning: If a virus or other security threat caused the problem, opening a copy of the files could harm your computer.

Extra information about the problem
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800020863AA
BCP3: FFFFFA60015D57D8
BCP4: FFFFFA60015D51B0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Help me out here please I need this computer for college.

A:blue screen unexpected shutdown vista

hi and welcome to the forum this would be your error
0x0000007E: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
(Click to consult the online MSDN article.)
A system thread generated an exception which the error handler did not catch. There are numerous individual causes for this problem, including hardware incompatibility, a faulty device driver or system service, or some software issues. Check Event Viewer (EventVwr.msc) for additional information.
?0x0000007E, 0xC0000005, 0xFC5CCAF3, 0xFC90F8C0, 0xFC90F5C0? Error Message at Startup {KB 321637} Win XP
0x0000007e Error When Registering OLEMSG32.DLL or CDO.DLL Files {KB 238265} Win NT, Win 2000
0x7E Error Occurs in Kbdclass.sys When You Try to Shut Down Win XP {KB 313050} Win XP Professional
Error message in Win XP Service Pack 2: ?Stop 0x7E? {KB 900485} Win XP SP2 (Timing issue ? patch available)
Stop error 0x7E in PCI.SYS {KB 839641} Win 2000, Win XP, Server 2003
Stop Error 0x7E in USBHUB.SYS {KB 327863} Win 2000, Win XP, Server 2003 (If USB bandwidth consumption exceeds 100%)
?STOP 0x0000007E? Error Message After You Upgrade to Windows XP {KB 330182} Win XP
?Stop 0x0000007E? error message when installing Win XP Disk Image from a Remote Installation Services Server {KB 818966} Win XP
?Stop 0x0000007E? error message after you upgrade to Win XP Service Pack 2 on a non-Intel-processor computer {KB 888372} Win XP SP2
After installing Win XP SP2 or Win XP Tablet PC Edition 2005, your computer restarts continuously {KB... Read more

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RELEVANCY SCORE 83.2

I'm running Window7 Pro 32 bit and this problem just started a few days ago, Unexpected Shutdown, black screen, re-boot. Happenes about once a day.
I hope there is an easy fix without buying some 3rd party software, Thanks for any help...............Indian

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: d1
BCP1: 9048D500
BCP2: 00000002
BCP3: 00000008
BCP4: 9048D500
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\122410-17875-01.dmp
C:\Users\CAE\AppData\Local\Temp\WER-70078-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

A:Unexpected Shutdown, BSOD, but it's Black not Blue

Hi, Indian; and welcome to the forum. Please read this thread, follow the instructions and post back. We will be glad to help you.

http://www.sevenforums.com/crashes-d...tructions.html

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RELEVANCY SCORE 82.4

Hello guys!

my laptop crashed once again while making skype video call. First time this happened I thought it was overheating,so I cleaned cooler. Obv that wasn't the problem.

I have attached a file, hopefully done everything correctly.

Big,big thanks in advance!!!

A:Win7 Unexpected Shutdown while on skype Blue Screen

Hello and Welcome

Avast sometimes contributes in blue screens. Can you uninstall for testing purpose?:
Code:
Start Menu\Programs\avast! Free Antivirus Public:Start Menu\Programs\avast! Free Antivirus Public
http://www.avast.com/uninstall-utility
Microsoft Security Essentials.

Recommended from a strict BSOD perspective, compatibility & stability compared to other antiviruses/internet security software. It is free and lightweight:-Microsoft Security Essentials - Free Antivirus for WindowsMalwarebytes : Malwarebytes Anti-Malware removes malware including viruses, spyware, worms and trojans, plus it protects your computerGood and Free system security combination.


   Warning
Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Click on the Start ► Control Panel ► Programs ► Uninstall a program ► Uninstall everything related to "ATHEROS" and reboot the system. Delete remnants of its drivers/older drivers using Driver Sweeper.

Drivers - Clean Left over Files after Uninstalling


If its wireless, match your device from here:ATHEROS Wireless drivers for Windows
If its not a wireless, match your device from here:ATHEROS Network drivers for Windows
Check for an update on your video drivers. (Reinstall video drivers as mentioned in clean left over drivers tutorial)

Code:
Driver c:\window... Read more

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RELEVANCY SCORE 82.4

I have a brand new Desktop PC - running Windows 7 - 8gb ram - iTB HD and I have to say it is running perfectly well. However, when I shut it down yesterday I noticed that the PC restarted itself and stated ' windows had recovered from an unexpected shut down' blue screen, and it gave me details of a mini dump file for the error. The mini dump file is empty so nothing reported there. In the event log it states the issue was 'kernel' as follows: The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
My husband suggested I shut down too soon before allowing ie to close properly. Any suggestions welcome, my concern is, should I be worried, has this done any damage?, it has not done it since and I have no other error messages. Is it possible some programme was still running and caused the PC to reboot? All answers appreciated. Thank you for your time.

A:Windows recovered from an unexpected shutdown - Blue Screen -

The http://www.sevenforums.com/crashes-d...tructions.html can still provide us with the BugCheck code to determine if the problem is serious.

One thing I would suggest is:Run Disk Check with Automatically fix file system errors checked. Post back your logs for the checks after finding them using Check Disk (chkdsk) - Read Event Viewer Log (you may need to search for wininit instead of chkdsk).
For any drives that do not give the message:
Windows has checked the file system and found no problems
run disk check again as above. In other words, if it says:
Windows has made corrections to the file system
after running the disk check, run the disk check again.

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RELEVANCY SCORE 82.4

Hi, I have been looking around for a solution to this. So far no luck so i thought maybe you guys could help.

As of a few weeks ago whenever i seem to leave my computer for a few hours and come back i find that it has restarted. When i log in I receive an error saying that windows has recovered from an unexpected shutdown. and under more information it says blue screen.

Hopefully this is the information you need I tried to follow instructions for posting.

A:Windows has recovered from an unexpected shutdown blue screen

Install Service pack 1 and all other windows updates. Otherwise the system will remain vulnerable to threats.

Code:
Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.17273.amd64fre.win7_gdr.130318-1532
Learn how to install Windows 7 Service Pack 1 (SP1)
Service Pack Center - Microsoft Windows

Seatool for dos: SeaTools | Seagate download
Burn it in a blank cd. boot from the CD, click on "Accept", wait for it to finish detecting the drives, then in the upper left corner select "Basic Tests", then select "Long Test" and let it run.
You can use Win32 DiscImager to create a bootable USB and run Seatools for DOS. Follow this post to know how to make a bootable Seatools USB.
Post a screenshot of your HDD using CrystalDiskInfo - Software - Crystal Dew World

Get rid of intel rapid storage. First uninstall it from Control Panel > Programs and Features. Then Uninstall the driver from device manager.
Right click on "my computer" icon and click "manage" on the context menu.
It will open the "computer management" window.
Select "Device Manager" in the left pane, It will list all the existing devices up.
Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
Select one Intel device item under it, right click, uninstall.
Continue the process for all Intel items under "IDE ATA/ATAPI controlle... Read more

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RELEVANCY SCORE 82.4

Please can someone please identify the problem:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 00000000
BCP2: 86B568FC
BCP3: 00000000
BCP4: 00000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
E:\Windows\Minidump\071912-31668-01.dmp
E:\Users\Daniel Williams\AppData\Local\Temp\WER-101213-0.sysdata.xml

Thanks,
Dan

A:Windows recovered from an unexpected shutdown (Blue-screen)

Hello Dan, and welcome to Seven Forums.

Please read the instructions at the link below, and post back with the needed information for us to better help.

Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 82.4

Hi, was playing world of warcraft and got a (bsod) hopefully this error report helps. need a solution

Log Name: Application
Source: Windows Error Reporting
Date: 11/30/2015 5:50:16 PM
Event ID: 1001
Task Category: None
Level: Information
Keywords: Classic
User: N/A
Computer: DESKTOP-I340F69
Description:
Fault bucket 0x154_c0000006_c000009d_nt!SMKM_STORE_MGR_struct_SM_TRAITS_::SmIoCtxQueueWork, type 0
Event Name: BlueScreen
Response: http://wer.microsoft.com/responses/...ate=1&ID=275b7ff8-a3e7-4f92-acfc-881284d06cf1
Cab Id: 275b7ff8-a3e7-4f92-acfc-881284d06cf1

Problem signature:
P1: 154
P2: ffffe0015139c000
P3: ffffd00025805070
P4: 0
P5: 0
P6: 10_0_10586
P7: 0_0
P8: 256_1
P9:
P10:

Attached files:
C:\Windows\Minidump\113015-22625-01.dmp
C:\Windows\Temp\WER-91625-0.sysdata.xml
C:\Windows\MEMORY.DMP
C:\Windows\Temp\WERC232.tmp.WERInternalMetadata.xml

These files may be available here:
C:\ProgramData\Microsoft\Windows\WER\ReportArchive\Kernel_154_c111a557a29396b3d25f0462af5781d296778e_00000000_cab_0cb555c8

Analysis symbol:
Rechecking for solution: 0
Report Id: e26ce184-6e0f-4daa-9f7f-d4520d5615eb
Report Status: 0
Hashed bucket:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<Tim... Read more

A:Blue Screen of Death (BSOD) event viewer error report

I have replied on your duplicate opened in the Windows 10 forum
https://forums.techguy.org/threads/blue-screen-of-death-bsod-event-viewer-help.1161408/
 

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RELEVANCY SCORE 78.4

Hi

For a few weeks now I have been getting recurring BSODs. I ran a memory and disk check and the BSODs stopped for a few days. Then today I got another BSOD.

I'm also a bit confused as to how to read a minidump file. I used the program WhoCrashed and it came up with this:

6 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

pwipf6.sys (pwipf6, Privacyware/PWI, Inc.)

Not too sure how to update this particular driver.
Thanks

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 32 bit
Processor: Intel(R) Core(TM) i3 CPU 530 @ 2.93GHz, x64 Family 6 Model 37 Stepping 2
Processor Count: 4
RAM: 3548 Mb
Graphics Card: Intel(R) HD Graphics, 1550 Mb
Hard Drives: C: Total - 953766 MB, Free - 823059 MB;
Motherboard: ASUSTeK Computer INC., P7H55-M
Antivirus: avast! Antivirus, Updated and Enabled
 

A:BSOD unexpected shutdown error

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RELEVANCY SCORE 74

Hello everyone as the title says I get the blue screen error when I click shut down, I don't get this error when restarting, logging off or anything else. I've attached the dump file
I am running windows 7 professorial sp1 x64

I get this error message after my pc starts up:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1049

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA80051A2B30
BCP3: FFFFFA80051A2E10
BCP4: FFFFF80002DDB510
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\111312-17628-01.dmp
C:\Users\Ruzan\AppData\Local\Temp\WER-30435-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
what am I supposed to do? I wish I can avoid formatting.

thanks for your help

A:unexpected blue screen error only when I shut down my pc

Welcome to SevenForums,

Please upload your msinfo32.nfo file. To get this: Start Menu -> Type msinfo32 into the Search programs and files box -> When it opens, go to File, Save -> Save as msinfo32.nfo and save in a place you will remember -> Let it finish the process of gathering and saving the system info -> Right click the .nfo file, click send to compressed (zipped) folder -> Upload the .zip file here.

F4 is usually a hard drive/storage related bug check.

Upload a screenshot of your hard disk using crystal disk info:CrystalDiskInfo - Software - Crystal Dew World
Screenshots and Files - Upload and Post in Seven Forums
Run Disk Check on your hard disk for file system errors and bad sectors on it:Disk Check
Hard Drive Diagnostic Procedure

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RELEVANCY SCORE 73.6

Computer is very unhealthy. Was rebuilt but hasn't been okay since BSOD attached.
thanks all

A:Blue screen, freezing and unexpected restarts, BSOD attached

Hi,

We seem to have two main bugchecks here from the attached dumps:

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)

A kernel-mode driver attempted to access pageable memory at a process IRQL (Interrupt Request Level) that was too high.

Usual causes are a device driver has a bug and attempted to access invalid memory, the pagefile has been corrupted or there is a memory problem.

All of the *D1 dumps appear to be faulting pacer.sys, which is the QoS Packet Scheduler Windows driver (not the true cause). It's likely another device driver is causing it to crash. Usually when we see network related drivers and such on the stack and throughout the dumps, it's an indication of a 3rd party antivirus or firewall causing the issue. However, it can be hardware as well.

IRQL_NOT_LESS_OR_EQUAL (a)

A kernel-mode driver or process attempted to access a protected memory location it does not have permission for, or a kernel interrupt request level (IRQL) attempted to access a memory address that is too high.

This bugcheck usually occurs when a driver uses an incorrect memory address. Other possible causes of this error include: bug in a device driver, system service, the BIOS, an old Anti-virus program or backup tool, or possibly memory issues.

I see you have Norton installed. I am going to recommend temporarily removing and replacing Norton with Microsoft Security Essentials for troubleshooting purposes.

Norton removal tool - https://support.norton.com/sp/en/us/...eb&pvid=f-home

MSE - Mi... Read more

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RELEVANCY SCORE 72.4

hi,

i am having trouble with my laptop, i keep getting the bsod and random times on...attached is system report and tsf folder

please help ;)


TSF_Vista_Support+Performonreport.zip

A:blue screen of death (bsod) with report

The dump files don't point to anything in particular, but it does mention some things associated with the file system on your hard drive.

As such, I'd run these diagnostics:

Quote:




H/W Diagnostics:
Please start by running these bootable hardware diagnostics:
http://www.carrona.org/memdiag.html (read the details at the link)
http://www.carrona.org/hddiag.html (read the details at the link)

Also, please run one of these free, independent online malware scans to ensure that your current protection hasn't been compromised: http://www.carrona.org/malware.html (read the details at the link)




And this test:

Quote:




CHKDSK /R /F:
Run CHKDSK /R /F from an elevated (Run as adminstrator) Command Prompt.
When it tells you it can't do it right now - and asks you if you'd like to do it at the next reboot - answer Y (for Yes) and press Enter. Then reboot and let the test run. It may take a while for it to run, but keep an occasional eye on it to see if it generates any errors. See "CHKDSK LogFile" below in order to check the results of the test.

Elevated Command Prompt:
Go to Start and type in "cmd.exe" (without the quotes)
At the top of the Search Box, right click on Cmd.exe and select "Run as administrator"

CHKDSK LogFile:
Go to Start and type in "eventvwr.msc" (without the quotes) and press Enter
Expand the Windows logs heading, then select the Application log fi... Read more

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RELEVANCY SCORE 72

Sorry if this isn't the right place for this post.

I'm on W7 and recently had two blue screens occur in succession.

I'm not sure what to do with the information from the error report, help would be much appreciated.
 

A:Blue screen error report, need help.

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RELEVANCY SCORE 71.2

win7 Ultimate-SP1
repeated Blue Screen-Suddenly
while pc works well with safe mode

here u r my report..

==================================================
Dump File : 071811-19750-01.dmp
Crash Time : 7/18/2011 6:55:02 PM
Bug Check String :
Bug Check Code : 0x00000116
Parameter 1 : 0x8571c510
Parameter 2 : 0x8fae8a80
Parameter 3 : 0x00000000
Parameter 4 : 0x00000002
Caused By Driver : nvlddmkm.sys
Caused By Address : nvlddmkm.sys+aca80
File Description : NVIDIA Windows Kernel Mode Driver, Version 185.93
Product Name : NVIDIA Windows Kernel Mode Driver, Version 185.93
Company : NVIDIA Corporation
File Version : 8.15.11.8593
Processor : 32-bit
Crash Address : ntkrnlpa.exe+def2c
Stack Address 1 : dxgkrnl.sys+8d07b
Stack Address 2 : dxgkrnl.sys+81937
Stack Address 3 : dxgmms1.sys+692c
Computer Name :
Full Path : C:\Windows\Minidump\071811-19750-01.dmp
Processors Count : 2
Major Version : 15
Minor Version : 7601
Dump File Size : 1,034,232
==================================================

A:plz help me with my Blue screen, explain my Error report

sorry I forgot my PC requirements
? Windows 7 Ultimate x32 SP1
? Age of system (hardware): about 2 years
? Age of OS installation: 1 month
? CPU: AMD Athlon.X2.5200
? GPU: Nvidia Geforce XFX-7300GT
? MB: Gigabyte-GA.M57.SLI
? Power: Gigabyte 500W
? Memory: DDR2.Kingston 2GB-1 slot
. HD: WD160.SATA1

I forgot also,
recently the Blue screen appears suddenly while I watching a movie, the monitor turns off for 5 sec, then turns on with the BS..
while before, BS appeared ONLY just before Welcome Screen of the OS

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RELEVANCY SCORE 71.2

This is the second time that this has happened to me so I decided to write down all the details of the blue screen on a piece of paper, because it told me pc is shutting down because there is a problem and this is done to prevent damage.

It happens on its own, the first time it happened I was downloading some music and was just going to burn a dvd and it happened and the second time I was again downloading music with the same software that is "BearShare" and was burning a dvd now and it happened again.

Results:

Blue Screen:

A problem has been detected and windows has been shut down to prevent damage to your computer.

(didn't get this line exactly)
If this is the first time you are seeing this error report restart computer, if not:

Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver update. Try changing video adapters.

Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as cahing or shadowing. If you nedd to use safe mode to remove or disable components, restart your computer, press F8 to select Advanced Startup options, and then select Safe Mode.

Technical Information:

***STOP: 0x0000008E (0xC0000005, 0x805756AD, 0xA7752BDC, 0x00000000)

Beginning dump of physical memory
Physical memory dump complete.

Contact your system administrator or technical support group for further assistance.

Startup E... Read more

A:Problem - Blue Screen - Error Report

could be a bad read from the cd rom

installing sp2 should fix it

Read other 4 answers
RELEVANCY SCORE 71.2

Greetings Gents


? Windows 7 ultimate
? x64
? it was vista upgraded to 7
? full retail version
? 2009
? 2010
? Intel(R) Core(TM)2 Quad CPU Q9100 @ 2.26GHz
? NVIDIA GeForce GTX 260M
? Alienware M17x
? FLEXTRONICS 19.5 v *12.3 a = 239.85 w

Summery:
out of sudden when i playing mkv or .avi media it stopped working and force me to total shutdown the system. To be precise, I never faced the BOSD; yet I know it the same/equivalent to it. I am seeking your help gents :D

kindly find the attached

thank you & your rapid response is highly appreciated.

A:BSOD - Event ID 6008 Previous Shutdown was Unexpected - need total shutdown

Hi -

Most of the 11 BSODs list NVIDIA video as the probable cause.

1. Update your NVIDIA video drivers -

Code:

nvlddmkm.sys Tue Mar 16 22:00:40 2010 (4BA037C8)
nvBridge.kmd Tue Mar 16 21:31:37 2010 (4BA030F9)

NVIDIA --> http://www.nvidia.com/Download/index.aspx?lang=en-us

One of the BSODs had a bugcheck = 0x124 = WHEA = Windows Hardware Error Architecture - potential hardware failure

Info on 0x124 --> http://www.sevenforums.com/crash-loc...-what-try.html

2. Remove Daemon Tools/ Alcohol 120. A driver common to both sptd.sys is known to cause BSODs.

3. Update your ESET installation to v4.2.64.12 --> http://www.eset.com/download

You need device driver updates. Alienware Support sends me to Dell Support -

http://support.dell.com/support/down...nConsent=False

4. Update all device drivers - chipset (NVIDIA & Ricoh), audio, network. DO NOT download the NVIDIA Video driver from Dell - go to NVIDIA Support per step #1 above.

Windbg Logs
--> http://jcgriff2.com/dbug_logs/_99-db..._jcgriff2_.txt
--> http://jcgriff2.com/dbug_logs/_99-db...riff2_.txt.zip


If BSODs persist after driver updates, run the Driver Verifier --> http://jcgriff2.com/driver_verifier.htm

Regards. . .

jcgriff2

`


BSOD BUGCHECK SUMMARY

Code:

Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Debug session time: Tue Aug 17 21:36:50.639 2010 (GMT-4)
System Uptime: 0 days 3:49:08.761
*** WARNING: Unable to verify tim... Read more

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RELEVANCY SCORE 68.8

hi its grant again just had ANOTHER bsod it it is realy getting annoying i seriously need help i got help of jcgriff last time he was a good help please help me


regards grant

A:blue screen shutdown bsod

hi grant again i got this i dont know if it helps

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.2
Locale ID: 2057

Additional information about the problem:
BCCode: d1
BCP1: A59FFFF6
BCP2: 00000002
BCP3: 00000000
BCP4: B8212575
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini111208-01.dmp
C:\Users\dg\AppData\Local\Temp\WER-181741-0.sysdata.xml
C:\Users\dg\AppData\Local\Temp\WER386D.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?link...3&clcid=0x0409

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RELEVANCY SCORE 68.8

Hi

I have seen many posts on various forums describing similar problems to mine, but no solution. Problem is as follows:

Running Windows Home Premium on HP DX7400 core 2 duo, 2gb memory, Nvidia 8400GS Video Card.

Everything runs perfectly, until I shut down.

I click shutdown and system starts to shut down, BSOD and minidump, then automatically reboots and says it has recovered from an unexpected shutdown.

If I ask it to find a solution it sends me off to some Broadcom Bluetooth driver problem and I have no Bluetooth installed. I did have but its uninstalled with Revo.

I have checked the disks, the memory, updated all Vista Updates and Nvidia drivers, Broadcom Ethernet driver.

Nothing seems to fix the problem. Its totally random. Sometimes it shuts down fine and sometimes not. I had XP on this PC initially and it was fine,

On many of the posts it seems to be only Vista Home Premium users who have this problem, I never see it with Ultimate or Basic Users. I also seems to affect many brands and configs, so it seesm to be a Home Premium problem.

Does anyone know of a fix?

A:BSOD on shutdown then recovers from unexpected shutdown

Please try and Reinstall your Blue tooth Driver that is Installed

See the Attachment for more Information

YOU WILL NEED TO BE AN ADMINISTRATOR

Hope This Helps,
Josh

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RELEVANCY SCORE 68

Hello , I have windows 7 and my desktop is getting shutdown . Attached is the error file and detials....

Can anyone please assist for best solution.

Thanks

OS - Windows 7
? x86 (32-bit)
? What was the original installed OS on the system? Yes
? Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer) Retail version

? Approximate age of system (hardware) 3 years
? Approximate age of OS installation (if you know) 3 years
? Have you re-installed the OS? ya


? CPU AMD
? Video Card
? MotherBoard (if NOT a laptop) Asus
? Power Supply - brand & wattage (if NOT a laptop) -12V

? System Manufacturer -
? Exact model number (if laptop, check label on bottom)

Desktop

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RELEVANCY SCORE 68

I'm having a weird issue where I get a blue screen error on shutdown. It hasn't occurred while running windows applications. It started happening a few days ago. I believe that day I was setting up drivers for Lib-usb to run a ps3 controller as a joystick. It required me to install microsoft visual C++ 2008 Express edition and of course, the driver itself.

The last couple of days have been pretty busy, I've been doing a lot of work on PC. I believe I also updated my Nvidia drivers to incorporate photoshop CS4's new OpenGL support. That should be about all that I have installed, though.

Here's my system specs, and blue screen report.

Gateway FX 6802 with:
Windows 7 home premium (64 bit)
Intel i7 920 clocked at 2.67ghz(stock speed)
12Gb memory
1Tb Hdd
_________________________________
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880050932FD
BCP3: FFFFF880057AD878
BCP4: FFFFF880057AD0D0
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\040610-19125-01.dmp
C:\Users\skwissgarr\AppData\Local\Temp\WER-31122-0.sysdata.xml
I appreciate any help with this error. I can download HJT and post a report if needed.

Edit: I have uninstalled Libusb and rolled back my nvidia drivers btw. This didn't help.
 

A:Blue screen error on shutdown

That change is a good possibility for the fault -- as I have seen that particular issue before with that type of ps3 USB controller driver. A system restore would be the easiest fix to test. These can be undone if not helpful.

But some memory dumps might confirm this.

I can run a debugging utility on the dump files if you do this:

1 > create a new folder on the desktop and call it "dumpcheck" or whatever you like
2 > navigate to c:\windows\minidump and copy the last few minidump files to that folder. *this assumes 'c' is your boot drive, if it is not, subsitute accordingly
3 > close the folder and right click on it and select Send to Compressed (zipped) Folder.
4 > use the "manage attachments" in the "advanced" reply window to upload that zip file here as an attachment.
If you do not see any minidumps, be sure you are not using any cache cleaner such as CCleaner. Also run sysdm.cpl and select Advanced > Startup and Recovery. Make sure "small memory dump" is the one chosen under "write debugging information" and the location should be %systemroot%\minidump
 

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)
fastfat.sys-address f8314610 base at f8314000,datestamp 41107eb7""" at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..
can anyone urgently help
 

A:Blue screen error at shutdown

Cpl32ver.exe is Trojan/Backdoor.

Remove this file from your Windows folder

Then go to, and complete, the New Preliminary Removal Instructions
 

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RELEVANCY SCORE 68

hey guys,i got this blue screen error in my windows xp..(panda av blocked many malicious programs unknown threats like logonui.exe,system32\cpl32ver.exe,spoolsv.exe etc)""stop:0x0000008e(0xc0000005,0xf8314640,0xa8a9d6a4,0x00000000)fastfat.sys-address f8314610 base at f831400,datestamp 41107eb7 """ at shutdown of my laptop & also when i hibernate, after some time system automatically starts,i dont know what is going on..can anyone urgently help

A:blue screen error on shutdown

If u run a new software it maybe that the driver is not compatible with your Windows XP version or u have a virus which is behind this.
Go to the safe mode (start your computer and press F8..Choose Safe Mode).
Log in as administrator (of course lollll) and then uninstall the program u installed or run a scan of your computer and delete malicious trojans or viruses.
If this does not work try to restore your system to a previous date by using the restore system function.
Good luck

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 67.2

Every now and then about 1 time a day while im acutally doing something it will shutdown to blue screen with an ntfs.sys error saying it shutdown to save any damage to my computer.


I have no idea why it does this it just seems random but it never does it while my computer is left on idle or just doing something without me there. What causes these errors?

A:Blue screen error - ntfs.sys shutdown

Hi Douglasfermie...

the errors could be caused by a few things but as ntfs.sys is involved, I think now would be a good time to backup any important data to another hard drive and/or DVD/CD as it could be a sign of a failing hard drive. You could try downloading the hard drive manafacturer's diagnostic tools to perform some indepth scans on the drive to see if it is able to detect any problems.

Does your computer ever emit any clicking/clunking sounds?

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RELEVANCY SCORE 67.2

I am having major problems with my computer shutting down. I get a blue screen with many different messages. The lastest is 'WDM Driver Error 224, [asapiwzk.sys+4000 a7 F87E3000] I have also had 'memory management' and many others. Anyone understand this? I have uploaded this stuff to microsoft but no replies or help.

A:blue screen error messages at shutdown

Hi,

Go to start, control panel, system, hardware, device manager, and look for any area that has a red or yellow driver error flag....update that driver. Especially look in the Audio area for 'WDM Driver Error 224 because that one can be a sound driver issue (as well as other area, I might add).

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RELEVANCY SCORE 67.2

I've had this issue for some time, When going through shutdown, laptop stalls at "shutting down". If I let it run for 3-4hrs or overnight, message popsup windows recovered from an unexpected shutdown, under details shows blue screen error, then it runs normally. This happens whether I shut down or from an update which requires restart, only rarely, very rarely does it shutdown without issue. I want to know what is causing issue and if it's something I should be concerned about. In addition, I'm denied access to some my own files and programs when I attempt to open through the front end (I'm owner and administrator), message popsup "the requested operation requires elevation" What the @%&*,I've gone through permissions to the point of nausium, nothing works. I have to go through the backend through program files to access file or program.I've been involved in computing since the XT was the hottest thing, backthen you could fix most anything through DOS, nowadays so many things are embedded or proprietary your at the mercy of tech supp. I'm usually too busy to sit down with tech supp and iron things out, then they recommend things I've done countless times. The windows virtual agent is useless for uncommon problems.Anyone have any ideas for resolution?

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RELEVANCY SCORE 66.4

Good day.

Ive been having some problems, lately. It started when i installed some updates via microsoft update. I cant recall what i installed. but since that update everytime i try shutdown or put the computer on standby it goes to the blue screen of death and it dhows this message "power state driver failure" or something like that. Anyway ive been searching google for this problem and foun out that this problems cause is written in a minidump file created by windows itself. Ive attached a minidump file and i hope some one will be able to see what the problem is here. BTW, im using a laptop, and a laptop which cant be put on standby isnt a laptop at all, so i really hope you can help me. Ive uploaded the minidump on a rar file, so remember it requires winzip or winrar to extract it and see the minidump file. My laptops name is a Compaq Presario CQ60 210-EO, and im running vista home premium, i have 3gb of ram, and a geforce 8200m.

regards from saiuan.

A:Blue screen of death error when trying to shutdown or put on standby.

so nobody can help me?

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RELEVANCY SCORE 66.4

Can anyone help me????? I'm not very computer literate. When I try to shutdown my comp it just reboots and gives me an error message. I tried disabling the Nvida driver but it still doesnt work. I also tried to restore my comp to an earlier date but that has failed. If anyone knows a solution to this problem please reply. Thanx
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 0000001B
BCP3: 00000001
BCP4: 81E90D9B
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini122109-03.dmp
C:\Users\My Computer\AppData\Local\Temp\WER-214704-0.sysdata.xml
C:\Users\My Computer\AppData\Local\Temp\WERCB78.tmp.version.txt

A:Blue screen error, comp doesnt want to shutdown

Have a look at some of the old errors on your computer to see if this sheds any light;

Left Click on Start Menu.
Right click on Computer and choose manage.
Click on the event viewer.
You now have loads of options to try and pin down what is happening.
Expand the error tab.
Look for things in the last 24 hours.

What software are you running in the background?

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RELEVANCY SCORE 66.4

I will be working on something and this blue screen of death will pop up and then totally close windows and restart. I haven't had time to catch what exactly it says but i can give you any details from the Program Reports and Solutions tool. I have also relized that i now cannot open Outlook 2007 Adobe Photoshop. I have uninstalled/reinstalled and doesn't work. Ran Office Diagnostic Tool, no help. Tried to repair from Add/Remove Programs, says there was an error and cannot complete. There is something wrong with my Outlook.pst file and im not for sure what. I ran Scanpst.exe for Office 2007 on that file and still no help. I keeps saying that its not a Personal Files Folder. With the Photoshop, when I try to open it immidiatly says "Photoshop has stopped working" and doesn't open at all. Thanks in advance.

;***********************************************************************************************************************************************************************************
ANALYSIS: 2008-06-22 08:22:36
PROTECTIONS: 1
MALWARE: 12
SUSPECTS: 12
;***********************************************************************************************************************************************************************************
PROTECTIONS
Description Version Active Updated
;============================================================================================================================... Read more

A:Blue Screen that shows error and causes auto shutdown

Hi,

Welcome to Tech Support Forum.

uTorrent and Limewire are installed on your computer. While both are clean P2P programs, there's no guarantee that the files downloaded are. Please refrain from using them while cleaning your computer to prevent getting more infections.

A list of clean and infected P2P programs can be found at Malware Removal and Spyware Info.

The risks of using a P2P program are stated in this Sourceforge website and Information Week article.
_____________________

Please download Combofix from one of these links and save it to your desktop:

Bleeping Computer
Forospyware
Geeks to Go

Right click on ComboFix.exe and select Rename.

Copy and paste in Combo-Fix.exe and press Enter.

Right click on Combo-Fix.exe and select Run As Administrator. You will receive an UAC prompt; please allow it.

Follow the prompts. When done, a log will be produced. Please post that log and a new HijackThis log in your next reply.

Do not mouse click on Combofix while it is running. That may cause it to stall.

In your next reply, please post:
Combofix log (C:\Combofix.txt)
A new HijackThis log

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RELEVANCY SCORE 66

I was advised to post the dumps, as in this thread: Unexpected Shutdown

Windows 7 Ultimate x86

Event log keeps giving an event 41 error, so that I get a BSOD, but everything happens so fast that the BSOD doesn't even show up.

I'm not even sure that a memory dump had been created..

A:unexpected shutdown BSOD

Good job! Pain55,

I placed a referal link to here back at your original thread.

I have to agree about those .dmp files. You need special programs to read them.
I have been looking at this link: Configuring the "Debugging Tools"

I hope once I read through it enough, and understand how to set up the tools on my machine I will be able to help more.

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RELEVANCY SCORE 66

I hope someone can help me with this problem. I have several machines running Win 7 32 bit. For some reason these machines will just freeze up or reboot, 2 to 3 times a day. Here is all the info that I have. Also I have 4 encoder and 1 decoder cards in these machines. All the drivers are updated to the latest, and I have MSE installed.

Once I reboot the machines I will get the following message: Unexpected shutdown:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional information about the problem:
BCCode: a
BCP1: 95B07018
BCP2: 00000002
BCP3: 00000001
BCP4: 82AEFCDE
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1
Files that help describe the problem:
C:\Windows\Minidump\040812-14328-01.dmp
C:\Users\Hybrid1\AppData\Local\Temp\WER-24140-0.sysdata.xml
Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows
If the online privacy statement is not available, please read our privacy statement offline:
C:\windows\system32\en-US\erofflps.txt


MiniDumps:


--------------------------------------------------------------------------------
System Information (local)
--------------------------------------------------------------------------------
computer name: XXXXX
windows version: Windows 7 Service Pack 1, 6.1, build: 7601
windows dir: C:\windows
CPU: GenuineIntel Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz Intel586, level: 6
2 logical processors, active mask: 3... Read more

A:BSOD (Unexpected shutdown)

We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

If you are overclocking STOP
We could also use some system information, which you can get easily by running msinfo32.
To do that go to start>run>type msinfo32>enter

When it is finished running go to file>save>name it and upload to us here.
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:





Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.



To ensure minidumps are enabled:





Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\M... Read more

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RELEVANCY SCORE 66

Hello Everyone ,
I got a problem today when the pc was on the sleep mode I come back home and I found the Blue screen
and here is my SF Diagnostic .
Thanks in advance .

A:BSOD Help (unexpected shutdown)

Code:
Host Name: ANAS-PC
OS Name: Microsoft Windows 7 Ultimate
OS Version: 6.1.7600 N/A Build 7600
OS Manufacturer: Microsoft Corporation
OS Configuration: Standalone Workstation
OS Build Type: Multiprocessor Free
Registered Owner: Anas
Registered Organization:
Product ID: 00426-OEM-8992662-00010
Original Install Date: 7/15/2013, 3:55:09 PM
System Boot Time: 9/5/2013, 11:24:58 AM
System Manufacturer: HP-Pavilion
System Model: KZ776AA-ABF m9376.fr
System Type: x64-based PC
There seems to be a problem with your Windows activation. Please post this report: Activation Issue Posting Instructions

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RELEVANCY SCORE 66

I am not super technical but I am hoping I can find some answers here.

Emachines EL1333
Windows 7 Home 64bit

I just purchased this computer from Best Buy in December. Sometime in January it just started crashing randomly. It started with the monitor just suddenly losing the signal and I would have to force it to shut down. Then it started freeezing whenever I watched a video or played a game. The screen would lock up and the computer would make a stuttering noise and then I would get the BSOD. Now it just happens randomly (though I do still get it sometimes when watching a video).

A friend suggested it could be my video card driver. I have updated it to the most current one from the nvidia website and it seemed to work fine for a short time but now it is back to the same thing.

I have uploaded the files from the collection app but perfmon/report didn't give me any results.

Any help is greatly appreciated. I will try to provide any information that I can.

Thanks!

A:Unexpected Shutdown BSOD

Hello and welcome to 7 Forums,

Can you please enable Driver Verifier? (see information below)


   Information

Using Driver Verifier is an iffy proposition. Most times it'll crash and it'll tell you what the driver is. But sometimes it'll crash and won't tell you the driver. Other times it'll crash before you can log in to Windows. If you can't get to Safe Mode, then you'll have to resort to offline editing of the registry to disable Driver Verifier.

So, I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu.

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
NOTE: You can use Low Resource Simulation if you'd like. From my limited experimentation it mak... Read more

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RELEVANCY SCORE 66

Hello good people!

I am definitely not a computer guru - thus my post here - but am learning. Built a few computers with some help from more knowledgeable friends. Can work thru problems with assistance.

So... I installed a fresh Windows 7 Professional 64 bit OS on my new custom system (hopefully you can see my system specs from my registration?) and have had intermittent BSOD's.... never while I have been working on the system.

Seems like they are always waiting for me in the morning when I revive my computer from 'sleep' mode.... or when I do the same after a period of non-use during the day.

I have attached the .zip file of the error report. It seems like there may be two targeted issues "caused by driver":
NTOSKRNL.EXE
PSHED.DLL
I have no idea what these are, what they mean, nor how to fix them. Can you help?

I sincerely appreciate your patience in working with me, a computer neophyte.

Thanks!

A:BSOD - Unexpected Shutdown Win 7 Pro 64

Hi. You may follow this.

http://www.sevenforums.com/crash-loc...d-problem.html

In the meantime and in between time, you could look into updating your chipset/motherboard drivers to latest available. Install latest bios if there's a new one too.

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RELEVANCY SCORE 66

About a week ago I noticed my computer became uncharacteristically slow, so I ran a full computer virus scan to check for infections and nothing turned up.

Yesterday I found the culprit of the slow down, it was a process called "system interrupts" it was using 25% of my processor all the time. I came back to my computer an hour or so later to a blue screen that said windows has shutdown to prevent damage.

I restarted my computer in safe mode without networking, and system interrupts is not using more than .1% processor power, so something that gets turned off in safe mode must be the culprit.

After a couple of internet searches it seems that the problem is likely some that one of my hardware drivers is corrupted and needs to be reinstalled.

What I would like to know is how I should check which hardware driver is the culprit?

Also, which drivers should would be a waste of my time to check? i.e. I would assume that the driver for my hard drive is not the culprit as it is still used in safe mode.

By the way this is a Windows 7 Home Premium 64bit OS

A:Windows has shutdown to prevent damage blue screen error

Hello ktm, and welcome to Seven Forums.

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

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RELEVANCY SCORE 66

Thanks very much in advance for your help!

Here is our problem: when trying to start Windows XP Home Edition, the following error message appears on a dreaded blue screen:
A problem has been detected and Windows has been shut down to prevent damage to your computer. If this is the first time you've seen this screen, restart your computer. If this screen appears again, follow these steps: Check for viruses on your computer. Remove any newly installed hard drives or hard drive controllers. Check your hard drive to make sure it is properly configured and terminated. Run CHKDSK/F to check for hard drive corruption, and then restart your computer. Technical information: ***STOP: 0x0000007B (0xF91CF528, 0xC0000034, 0x00000000)

1. I restarted the computer. The Windows screen did not appear. The blue screen/error message appeared.
2. I attempted to restart in Safe Mode. The Windows screen did not appear. The blue screen/error message appeared.
3. I attempted to disable automatic reboot on system failure. The Windows screen appeared briefly, then the blue screen/error message appeared.
4. I cannot check for viruses, as I cannot get past the blue screen/error message.
5. We have not installed any new hard drives or hard drive controllers.
6. I do not know how to check the hard drive to make sure it is properly configured.
7. I do not know how to run CHKDSK/F to check for hard drive corruption.
8. I attempted to start in Safe Mode with Command Prompt. The blue screen/error m... Read more

A:Blue Screen Error Message On Startup - Auto Shutdown

<<I do not know how to check the hard drive to make sure it is properly configured.>>If it's properly connected, reflected correctly in the BIOS, and partitioned/formatted...it's properly configured, IMO. Whether it has problems is a different story.System manufacturer and model (e.g., eMachines T1357)?Do you have recovery/restore CDs? Do you have a MS Genuine XP install CD?Louis

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