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Computer only charges in sleep mode or closed

Q: Computer only charges in sleep mode or closed

I purchased my Hp envy 360 laptop at Best Buy about a week ago. It was an open box purchase because It was in near perfect condition . I tryed charging it but it only charges when it is in sleep mode or either closed . When I plug it in while its in it has a white light and the battery days plugged in ; not charging . But when I close it there is a orange light and a couple hours later it's fully charged . I assumed I had a bad battery but I ran a battery test and it said my battery was fine . Because it charges when it's closed I assumed their was a setting I could just switch but i don't know what to do .

RELEVANCY SCORE 200
Preferred Solution: Computer only charges in sleep mode or closed

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A: Computer only charges in sleep mode or closed

Hello Leroyfour, Please try with system restore i think that should help you with the issue. Steps to do a system restore Open Reset this PC. Go to Start > Settings > Update & security > Recovery and click Get started below Reset this PC.Reset Windows 10, but save your files. On the next screen, click Keep my files and follow the on-screen instructions to reset Windows 10.Reset this PC from Safe Mode. RegardsSATISHP4 Click " Thumb's up " icon if the question is answered/resolved.

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RELEVANCY SCORE 80.8

Hello for the past 2 weeks I am facing a weird battery charging issue. Apparently the battery charges only while the laptop is on Sleep mode or Shut Down mode. It doesn't charge when powered on. The HP online support also does not have any answers. I have updated the BIOS and restarted the laptop countless times. The battery is not removable. Anybody else faced this issue and any solutions?  On a side note, Microsoft Excel crashes repeatedly since beginning. And the support has no answer to this too. Thanks for your help! Regards,Garry

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RELEVANCY SCORE 80.4

My laptop will only charge when in sleep mode or off.When I am working on it, the battery indicator at the bottom on the screen says it's not charging, even when the cable is plugged in and the percentage of charge will keep dropping while it's in use. Any suggestions would be great 

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RELEVANCY SCORE 79.6

My laptop only charges when in sleep mode or when switched off. I have tested my charger properly and it is fine. When I charge my laptop when it is on, the charging area goes orange for a few seconds then white which is what should only happen when your laptop is fully charged. However my laptop does this even with 8% of battery left. It seems like the laptop always thinks it's fully charged when on. How do I fix this?

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RELEVANCY SCORE 78.4

Unfortunately my HP Envy charges only when it is in sleep mode or turned off. I perfomed a troubleshoot and I got an error saying that I should buy a new battery. So, I ordered a new HP battery. The problem is that even with the new battery the problem continues. I even used another compatible charger, to ensure that it is not a charger problem, and I got the same message. "Plugged in, not charging". I unistalled the AC Adapter and reinstalled the drivers from the Device Managers, but the problem did not get fixed. Moreover I also performed Windows Troubleshooting, but nothing relevant comes up. Moreover there is another problem. Some times, the screen starts to act weird. It goes white with some strips and it freezes and after some time it operates normally again. I don't think the two problems are related, but I thought it is good to mention both. HP Envy 15 NoteBook PC, Windows 10 (64 bit) - all hardware fully updated. Thanks in advance.  

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RELEVANCY SCORE 78.4

My T450 has recently been giving me problems.  It will only charge when it's in sleep mode or turned off, not while I'm working on it and it's plugged in.  At those times, the light will flash continuously and nothing happens.  I have tried two different batteries.  Any thoughts?  Thanks for the help. GC19

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RELEVANCY SCORE 72.4

Battery only charges if the laptop is plugged int to power but off, when turned on, it never indicates that the battery is being charged. Runs only on battery power even when the AC adapter is plugged in. I am having the issue posted here before :http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/battery-only-charges-when-compu... So far I have not been able to find a solution. Windows 10, version 1607 Heres what I have tried so far:Recovery using HP tool for recovering windows (HD wipe, erased all settings)As other suggested on that thread, let battery run out and turn laptop back on (did not work)Another HP suggestion was to upgrade the BIOS, I did that too and that did not workTook the Laptop to the Bestbuy it was purchased at to test a different power supply, that did not work eitherHere is a curious thing, if I boot up the laptop with the battery on, and once booted, I can remove the battery, the laptop stays on, but it indicates that the battery is missing, however it does stay on.If I try to turn on the Laptop w/o the battery in place (but AC plugged in) it will not come on. I also tried the suggested compnents diagnostics (ESC at the time of boot up, and then F2 to enter diagnostics), the battery passes the test, but the AC adapter is never regognized or fails (as long as the batter is on), however, a different adapter was tested, so it is not the adapter. Here's another thing someone else suggested, to try booting up to a US... Read more

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RELEVANCY SCORE 72.4

My problem is the the following, I have a laptop ( hp pavillon zd8000) and the battery will only charge when the computer is turned of or if it is in sleep mode. once i turn the computer on the battery stops charging and computer uses the AC adaptor. my battery works finee i think because it charges to 100% and when I use the battery without the AC adapator my computer works fine for 2 hours. i have tried different batteries and different AC adaptor problem not solved. I sent my computer to HP and they have changed my motherboard and when i got my computer back it still had the same problem. what could it be?? can anyone help me?? hp pavillon zd8000service tag: zd8410eas/n: [personal information removed]OS: Windows Xp home

A:battery only charges when computer is off or in sleep

umm the thing i can say is that the laptop is using alot of power and its using the power from the wall to still use the laptop well it happens to me when it getslow on battery then i charge it it says pluged in ,not charging because im using alot of juice from the wall so once it slows down in processing it charges the battery im not sure  the thing i would trying is not to do any thing and see if it charges or even update the bios

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RELEVANCY SCORE 71.6

Howdy folks, I did some quick searching and could not find an answers to my problem and thus am posting here. I have a X1 Carbon 3rd Gen (Type 20BS) with Windows 10 and over the past 2-3 months have noticed the following problem: Problem: After placing the computer into sleep mode via the start button and closing the lid the computer will randomly start back up. I will often open my pc after noticing how overheated it is and find that it came back on and for some reason the touchscreen has been typing and opening applications. Obviously this is very annoying and results in my computer draining its batter and random applications being opened. Any ideas on what may be causing this and how I can fix it?  Happy to provide driver details and any other diagnostics if you think it would help.  Thanks,Andy

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RELEVANCY SCORE 71.6

v3-772g on Windows 8.1 won't enter sleep mode when lid closed. Was working a while ago. All power management settings remain the same. What could be the problem?

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RELEVANCY SCORE 71.6

Noticed that my Bluetooth headphones are connecting to the laptop while it's supposed to be sleeping with its lid closed.All the settings are configured to put it in the sleep mode when lid is closed. Is there anything else that would cause the laptop to wake up?

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RELEVANCY SCORE 70.8

I have a HP DV6 7000 laptop. Battery charging only works when lid is closed (sleep mode). If I close the lid and plug in the charger, the indicator light shows orange, and the battery will then proceed to charge to near full. If I open the lid prior to the orange light changing to white, the battery icon always says: __% available (plugged in, not charging). Several different chargers give identical outcomes. ALL of them will fully charge the battery in about two hours; provided that, the lid is kept closed. If I open the lid, even at say 50% charge, the orange light switches to white, and the battery icon always says: __% available (plugged in, not charging). Thanks, Ed.











Solved!
View Solution.

A:Battery charging only works when lid is closed (sleep mode)

Hi @ElyMayor   Thank you for your reply. The last thing I can suggest trying is a restore back to factory.  Performing an HP system recovery (Windows 7) While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. Restoring Files that were Backed Up Using HP Recovery Manager (Windows 7) You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties.  Please call our technical support at 800 474 6836. If you live outside the US/Canada Region, please click the link below to get a support number for your region.World Wide Phone Support 

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RELEVANCY SCORE 70.8

G50-45, model 80E3I have connected a 2nd monitor.In power settings you are supposed to be able to turn off sleep mode when the cover is closed.After changing the power settings I still enter sleep mode when I close the cover.Is there a way to NOT enter sleep mode when the lid is closed, as the power settings do not stop sleep mode from occuring? Thanks for any help.

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RELEVANCY SCORE 68.8

I have a HP amd a8 laptop - approximately 15 months old. Over the past 3 months I have noticed that it is not charging when plugged in. I used to be able to fully charge it, unplug it and work for 2 hours plus before having to recharge it. I would then plug it back in to top up the power. 3 months ago I noticed when I was doing this it was no longer topping up the power. In fact, the red light (which normally stays on when charging) would only flash once - and then go white and stay white; draining  the remaining power very quickly. I have tried other charges but to no avail. The laptop battery will charge when the laptop is off (lid closed) and in sleep mode. The battery port does feel a little loose but I don't think this is the problem as when I take the battery out and plug the main power in the laptop will power up. Any suggestions would be greatly appreciated. Clary

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RELEVANCY SCORE 64

Basically, this started happening after I had to shut my computer down via the power button after Windows went unresponsive for 11 hours. After turning it back on the next day, it worked fine, but a couple hours later it started going to sleep while I was using it. I checked all of the power settings, including advanced, and all of them are set to "Never" and "Nothing", including what to do when the power button is pressed or the lid is closed. It still does this.

I checked the event viewer and found a Information level entry for Kernel-Power at the times it went to sleep. The general information for this was as follows (with everything moved to one column, because it formatted weirdly here):

The system is entering sleep.

Sleep Reason: Button or Lid

Log Name: System
Logged: 12/28/2016 11:34:05 AM
Source: Kernel-Power
Task Category: (64)
Event ID: 42
Keywords: (4)
Level: Information
Computer: BlakesLaptop-PC
User: N/A
OpCode: Info

This is from the first one, the others are pretty much the same.

There were no events listed at any level above Information at or around those times. All other entries around those times are to be expected when the computer goes to sleep and wakes back up.

This also seems to happen at about the same part of the day, from 10:30am to 12:00pm.

Another thing that I just found while typing ... Read more

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RELEVANCY SCORE 59.6

Hi All,  I bought my 11e 3rd Gen just today. I really like it so far, except, I don't seem to be able to utilize the tablet mode. Every time I fold the screen back, it will enter tablet mode as per usual, but then once the screen actually touches the bottom of the laptop, completely folded back, it turns off and enters tablet mode. It's almost as if the sensor thinks the screen is folded shut completely and the laptop enters sleep mode.  Any ideas on what may ber happeneing? Thanks in advance. 

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RELEVANCY SCORE 59.2

I like to put my computer on sleep so I can just come back to where I left it, but the past few days when I put it on sleep the screen would just go black like it was asleep, but the computer was still on and running like I didn't put it in sleep. Then when I move the mouse to come out of sleep it says "locking computer" and goes to my password screen (which is what it should do before going to sleep). I don't think its in the power settings because I've checked there and played around with the settings (I'm not technically challenged so I don't think it's something that simple lol).

Also, my touchpad scroll feature does not work (and has not worked for quite some time). It comes back when I turn the computer off and on again, but I only do that a few times a week. I've tried reinstalling the touchpad firmware so that isn't the problem.

I have a Toshiba Satellite A215.

A:Computer Doesn't Sleep When In Sleep Mode

Back when I had that problem with my Toshibia Satellite, I had to turn off the Awake on LAN in the bios, because when the network is present it will want to wake up.. Just something to try, im sure other people will have other ideas, and hope one of them will do the trick :)

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RELEVANCY SCORE 59.2

my hp 15 notebook is at it again.It is plugged in but not charging. but when I shut it down' and pluggin ,it charges. it only and only charges when sleeping or off..where could this problem be and how should I solve it? please help.

A:hp notebook doesnt charge. it charges only when off or sleep...

You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge. It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.You might find the answer to your battery/power issue as you work through the steps in that HP support article.   Hope this helps, for any further queries reply to the post and feel free to join us again !!  **Click the White Thumbs Up Button on the right to say Thanks**Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. Thank You,GBL84I am not an HP Employee 

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RELEVANCY SCORE 58

Hello, I have Lenovo T431s laptop, recently experiencing a very strange battery charging issue. Recently my laptop stops charging but the yellow light on the power button blinks continuously when connected the adapter. Switched off the laptop and when switching on it, battery starts charging.Also on waking from sleep, battery charges. Could say laptop only charges on waking but not charging when it is off or connects the adapter when it is running.Why the system behaves in such way, is there any fix for this issue? OS: ubunutu 17.10  Thanks and Regards,Mohan

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RELEVANCY SCORE 56

Great laptop that Ive been using for 1.5 years. Recently I've noticed my battery is showing signs of an error other Dell users are reporting.
Laptop charges fine to 76% then it starts alternating from "plugged in, charging" to "plugged in, not charging". Charging after 76% becomes really slow.
What I've done so far:
1. Updated BIOS
2. Updated Dells Power Management tool
3. BIOS can detect the adapter (45W). Im using the adapter that came with the laptop
4. Battery settings in power management and BIOs are set to Standard
5. Completely drained the battery and tried doing a full charge
6. Uninstalled Microsoft ACPI compliant control in device manager then re-installed
Battery diagnostics show the battery is in EXCELLENT health.
Any ideas?

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RELEVANCY SCORE 55.2

For the past week my computer has been acting odd. Here is what happens

1. Sometimes when i turn on the CPU, the light will either turn blue, flash blue, or wont be on at all. When this happens ( no matter what the light does ), I can hear the fans/drives, and my monitor goes on, but there is nothing on the screen. I usually fix this by turning off my power strip, and then turning it back on or hold the power button on my CPU.

2. When i reboot, my computer doesn't fully shut down. Windows Logs off, and I am left with a blank monitor, with my CPU still on ( if I just turnoff the power button and then back on it stays the same, CPU on, nothing on screen.

3. When my computer goes into sleep mode, pressing keys/moving or clicking the mouse doesn't "wake it up".

I am using Windows XP Media Center SP2

Can someone help me?
 

A:Computer Help Needed My Computer Won't Fully Reboot/ Leave Sleep Mode

Lets see, off the top of my head...
Does the computer ever lock up when copying large files?
When trying to turn on the computer, does it some times turn off almost as soon as you attempt to turn it on?
Do you ever hear any odd ticking sounds when booting up?
 

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RELEVANCY SCORE 54.8

hai.. help needed.... i am having the exact problem as op.. when i press sleep button, screen goes black (as usual).. but fan, and other keyboard lights are still on... it just freezes... i have to force shutdown to again use my laptop...

i am attaching the msinfo32.nfo, driverview.txt...

and one more thing... i dont have problem of bsod... thanks..

A:Laptop freezes between entering sleep mode to being in sleep mode

Original Thread

Laptop freezes between entering sleep mode to being in sleep mode

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RELEVANCY SCORE 54.8

Hi,
I've had this problem intermittently on my laptop for the past 2 years however it has been occuring more often recently.

Basically sometimes when I click the sleep button on Windows 7, the screen fades to black as usual. However the fan keeps running (sounds like when it's on full load) and the power button light stays on endlessly. I always have to force shut it down and restart it.

What can be the issue?
Thanks.

A:Laptop freezes between entering sleep mode to being in sleep mode

Hi joseph10444.

Such a situation may occur when some driver (mostly the PnP device drivers depending on the ACPI configuration) fail to response within a stipulated time period during the power state change.

Let us see some data. Upload your MSINFO32.nfo file.
Click on the start button
Type "msinfo32" (without quotes) in the search bar of the start menu, click the resulting link. It will open the System Information window.
File>Save. In the "File Name" filed, put "MSINFO32" (without Quote), give the save location to desktop, and click the "save" button.
Give the time for processing, it will save a .nfo file on your desktop.
Zip it, and upload it following the instruction.
Upload the list of all the third party drivers Using NirSoft DriverView :
Download and execute Driverview
View > Hide Microsoft Drivers
Edit > Select all
File > Save Selected Items
In the Save dialog, Set the path to desktop, Put "Driverview" in the name field, and save.
Zip the .txt file and upload it.
Those files will give us a closer look to the issue.

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RELEVANCY SCORE 54.8

How do you keep the laptop from going in sleep mode every 5 seconds? It's not really 5 seconds it just sleeps very quickly.

A:Computer Sleep Mode

Click Start and then Control Panel
If you're in Category view, click Performance and Maintenance anc click on Power Options
If you're in Classic view, double-click on Power Options

You should be able to customize the settings there.

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RELEVANCY SCORE 54.8

Well I recently installed a new motherboard, it was the same as the old one but I was convinced the old one was fried. Now I am trying to reinstall everything, only when ever I boot and try to install, it says I have a disc read error. This is understandable because the drive was previously formatted for a NAS system. So I go into the BIOS and change it to boot from the CD rom first, so I can install windows and reformat I save it, and exit. This is where the problem begins. The computer does not restart, or shut down, but goes into sleap mode, and wont come out of it. So I am forced to turn the computer off, and then the BIOS does not recognize the changes, and the process is repeated with the same ending. Could you help me understant why it would do this?
 

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RELEVANCY SCORE 54.8

Display adaptersMobile Intel® 965 Express Chipset Family (Microsoft Corporation - WDDM 1.1)System devicesThe computer doesn't come out of sleep mode (I have to preform a shutdown by using the power button) and shows a weird pixelated image similar to a old TV - see picture 1 When I restarted the computer, a similar image showed up - see picture 2. After the third forced shutdown my computer started up fine.12Video 1Video 2Now my computer is working fine but I am still wondering...

A:Computer won't come out of sleep mode

Make certain you have the latest driver for your video chip. Start here.

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RELEVANCY SCORE 54.8

My computer was running fine until a couple months ago it just went into sleep mode. So I couldn't figure it out & thought maybe I had fried it or something so I just powered everything off & left it alone for a month or 2. Then a couple weeks ago I thought I would give it another try. Plugged it in & it came right on. Well that only lasted about 2 weeks. Now it's doing the same thing again & I can't use the keyboard or mouse to change the settings. Can anyone help me please? Thanks!

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RELEVANCY SCORE 54.8

I have the settings to "never" go off if plugged into battery, but it seems to go out often.

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RELEVANCY SCORE 54.8

I have a Dell computer which switches itself into sleep mode. This will happen during boot, or while using a program - the computer simply goes to sleep!

I have tried as many combinations of sleep settings in CMOS as I can think of.
I have disabled power management
I have removed each stick (2) of RAM and tried in all slots both individually and together
I have disabled the power switch
I have substituted another power supply
I have installed another hard drive and installed the operating system again
Any other ideas?

Operating System - Windows XP Pro SP2

A:Computer Goes Into Sleep Mode

Hi,

Have you given a thought to faulty sleep key on the keyboard ?

ArshadParvez

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RELEVANCY SCORE 54.8

I have a hp Pavilion f1503 desktop. It was working fine last night, but now I connot get it out of sleep mode. When I turn it on, it says "PC entering sleep mode 'REDGREENBLACK'" (that is written underneath it; each colored with the corrisponding numbers). Then the screen goes black. The only way to get out of it is to press the sleep mode button (the half moon) on my keyboard. Then it will come on for about 3 seconds and then go black again. I looked up the issue, but couldn't really find a solution to the problem. I tried force restart, making sure all connections were secured, unplugging eveything and plugging everything back, pressing f9 on startup for diagnostics, running it in safemode, etc. Everything ends the same- with the screen coming on for a few seconds and then going into sleep mode again. I noticed the last time it came on that the color was distorted. It looked orange-ish. Any ideas on what could be wrong? Is it my motherboard? Some people said dust in the modem. Some people said the graphics card needed replacing. I am not completely non tech savvy. I am pretty good with this stuff, but I am stumped
 

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RELEVANCY SCORE 54.8

The computer (Vista) goes back on when I put it in sleep mode. What gives?
 

A:Computer goes on while in sleep mode

what do you mean it comes back on when you put it in to sleep?

sleep is a low power state that the computer goes in to and by moving your mouse or pressing buttons on your keyboard will wake it up. if you want to save power the best function to use is Hibernation,

Explanation HERE

JPLamb
 

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RELEVANCY SCORE 54.8

Hi,
I have a problem, my computer won't star again After I put it to sleep last time.. I did this from my iPhone and now my computer won't come back. It starts and everything but screen, mouse and KB dosent work.. When I look inside my computer there are 4 shining lights.. 1234 phase led I think it says. Anyone knowing what the problem is? Do I have to repair it I a store?

Thx Kennedy

A:Computer into sleep mode

If you have a reset button on your case, press it. If not, hold down the power button for five seconds, wait a short while, and turn the computer back on.

Does your computer run again after this?

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RELEVANCY SCORE 54

This has been going on for a few weeks now, I finally saw it happen when I manually slept my computer

A:BSOD when i put computer into sleep mode

1: MotionJoy is causing issues.


Code:
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {fffff88005d8c638, 2, 8, fffff88005d8c638}

*** WARNING: Unable to verify timestamp for MijXfilt.sys
*** ERROR: Module load completed but symbols could not be loaded for MijXfilt.sys
Probably caused by : MijXfilt.sys ( MijXfilt+1b638 )
Uninstall MotionJoy, I've seen that causing BSODs regularly lately. See if there's a more stable previous version.

2: The next thing flagged is your Xbox Wireless USB driver. This is a known issue in Windows 7 with the 2009 dated driver.


Code:
fffff880`035f55c8 fffff880`05d95a5eUnable to load image xusb21.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
xusb21+0x2a5e

Code:
2: kd> lmvm xusb21
start end module name
fffff880`05d93000 fffff880`05da3d80 xusb21 T (no symbols)
Loaded symbol image file: xusb21.sys
Image path: xusb21.sys
Image name: xusb21.sys
Timest... Read more

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RELEVANCY SCORE 54

I know that there's a good powercfg command line call that can tell what last woke up computer from sleep:

powercfg /lastwake

what I need is a reverse -- command/software to tell me what was the last process that put computer into automatic sleep?

PS. I've done all the usual checks in the power settings and such. None were found. The system in question has some running service/process that puts it into automatic sleep after a predictable amount of time. I just need to find which one it is.

A:Is there a way to find out what put computer into sleep mode?

  
Quote: Originally Posted by dc2000


I know that there's a good powercfg command line call that can tell what last woke up computer from sleep:

powercfg /lastwake

what I need is a reverse -- command/software to tell me what was the last process that put computer into automatic sleep?

PS. I've done all the usual checks in the power settings and such. None were found. The system in question has some running service/process that puts it into automatic sleep after a predictable amount of time. I just need to find which one it is.


Well the place to start is in your Windows System log--look for Kernel-Power. Here's my last:


Code:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2/7/2016 6:54:13 AM
Event ID: 42
Task Category: (64)
Level: Information
Keywords: (4)
User: N/A
Computer: Latitude
Description:
The system is entering sleep.

Sleep Reason: System Idle
You may have to examine the events around this one as well to help you understand what happened.

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RELEVANCY SCORE 54

every so often I'll leave my computer on for several hours and come back to it and notice that the screen has turned off but it hasnt gone into sleep mode. this doesnt always happen there are time when my computer will sleep when its suppose to but I just cant figure out why it doesnt always do it. I have my screen saver to come on after 10 minutes the screen to shut off after 30 and its set to go into sleep mode in an hour but like last night when I went to sleep with my computer on and woke up hours later only the screen was off. does anyone know the cause of this?

A:Computer wont always go into sleep mode

Originally Posted by penfan


every so often I'll leave my computer on for several hours and come back to it and notice that the screen has turned off but it hasnt gone into sleep mode. this doesnt always happen there are time when my computer will sleep when its suppose to but I just cant figure out why it doesnt always do it. I have my screen saver to come on after 10 minutes the screen to shut off after 30 and its set to go into sleep mode in an hour but like last night when I went to sleep with my computer on and woke up hours later only the screen was off. does anyone know the cause of this?



Penfan

We could help you a lot more if you would fill in your system spec (lower left corner) so that we know what kind of hardware you have. also 32 or 64bit?

thanks
\
Ken

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RELEVANCY SCORE 54

Alright guys, first time using a forum. So please excuse me if I do something wrong or say something stupid.

So for the last few weeks I started getting this blue screen error. I have tried to do some things on my own, but I'm not a computer guy. I've noticed that my computer only Blue Screens when my computer goes into sleep mode with an internet browser open.

The Blue Screen reads DRIVER_POWER_STATE_FAILURE along with the code 0x0000009f.

I used the tool this sight told me to download, I have the minidump and the other things the tool put in the folder.

My computer is HP Home Premium 64bit.

Let me know what else you need to know.

Thank you,

A:BSOD while computer is in sleep mode

Code:
BugCheck 9F, {3, fffffa800591d060, fffff80004870518, fffffa8005bc3b80}

Probably caused by : pci.sys

Code:
0: kd> !irp fffffa8005bc3b80
Irp is active with 5 stacks 3 is current (= 0xfffffa8005bc3ce0)
No Mdl: No System Buffer: Thread 00000000: Irp stack trace.
cmd flg cl Device File Completion-Context
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
[ 0, 0] 0 0 00000000 00000000 00000000-00000000

Args: 00000000 00000000 00000000 00000000
>[ 16, 2] 0 0 fffffa80068f0050 00000000 00000000-00000000
*** WARNING: Unable to verify timestamp for rtl8192Ce.sys
*** ERROR: Module load completed but symbols could not be loaded for rtl8192Ce.sys
\Driver\RTL8192Ce
Args: 00014400 00000000 00000004 00000002
[ 16, 2] 0 e1 fffffa80068c9910 00000000 fffff80002f0e200-fffffa80099be640 Success Error Cancel pending
\Driver\vwifibus nt!PopSystemIrpCompletion
Args: 00014400 00000000 00000004 00000002
[ 0, 0] 0 0 00000000 00000000 00000000-fffffa80099be640

Args: 00000000 00000000 00000000 00000000

Code:
0: kd> lmvm rtl8192Ce
start end module name
fffff880`05e41000 fffff880`05fb4000 rtl8192Ce T (no symbols)
Loaded symbol image file: rtl8192Ce.sys
Image path: \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
Image name: rtl8192Ce.sys
Timestamp: Tue Jul 12 05:09:44 ... Read more

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RELEVANCY SCORE 54

How can i find out what is keeping my computer from going into sleep or hibernation mode? I have the power management set to turn the monitor off after 10 minutes of no use and to put the computer into sleep mode after 30 and hibernation after 1 hour. It does turn the monitor off, but then when i wake up the screen is on like the computer has been in use the whole night. How do i find out what the problem is?

A:Computer won't stay in sleep mode

Some devices have the ability to resume/bring the system out of hibernation. Most commonly it is modems or network adapters that are setup this way - but it could be almost anything doing this. But I would start by checking your modem/network adapters settings

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RELEVANCY SCORE 54

Hi...I just started experiencing this issue where I go to put the computer into sleep mode and the screen goes black and the computer is still running. Then, a blue screen pops up saying that my computer needs to shut down unexpectantly. It sometimes works where it does go into sleep mode but most of the time it will restart on it's own. Any ideas how I can avoid this and go back to putting the computer in sleep mode when I am finished with it?

A:Computer shuts down in sleep mode

Welcome
Blue Screen of Death (BSOD) Posting Instructions

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RELEVANCY SCORE 54

I know that there's a good powercfg command line call that can tell what last woke up computer from sleep:

powercfg /lastwake

what I need is a reverse -- command/software to tell me what was the last process that put computer into automatic sleep?

PS. I've done all the usual checks in the power settings and such. None were found. The system in question has some running service/process that puts it into automatic sleep after a predictable amount of time. I just need to find which one it is.

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RELEVANCY SCORE 54

I went over to my boyfriend's house to hang out after he got off work and went to use his computer. It was in sleep mode, so I hit the power button and it turned on. The current tab open in his Opera was a porn video that was in the middle of running and resumed when the computer turned on. The tab before it that was minimized was the homepage of the porn site. I could click the "back" button and go one page back to the official home page of the porn site, not the video home page. And the video that was playing appeared to be a tab that opened when one of the video thumbnails was selected.

My boyfriend swears that he did not look for this, that when he left his computer that morning, he had been on 4 Chan (a shady anonymous message board) reading about video games. Someone had posted something about an actress appearing in something, so he googled her and her porn site came up, so he closed the window promptly.

He swears up and down that he has no idea how it got on his screen. That he set his computer aside and went to work. It had been in sleep mode when I found it, because it wouldn't respond just when the track pad was touched or clicked. I checked the energy saver for sleep mode and the display turns off after fifteen minutes, but the computer is set to never go into sleep mode. There was no browser history in his Opera internet browser.

I really want to believe him and he's always been incredibly truthful and trustworthy, but I'm not sure how this c... Read more

A:Is it possible for popups to come up while a computer is in sleep mode?

Not to dash your hope, but windows can not pop up when the computer is a sleep. Also, I have never heard of browser windows just popping up by themselves, unless someone was already in the browser surfing the web, unless the computer had a serious infection, which means it's a Windows PC. And the only way his computer could get an infection that would pop that kind of stuff up is from a site that shows that kind of stuff to begin with. Or so my personal experience has been with fixing other's computers. You don't get porn popups unless you have been surfing porn sites.

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RELEVANCY SCORE 54

This used to never happen, then it happened rarely, and now it's happening at least twice a day. When I leave my computer (a vista, I wasn't sure where to put this) alone for to long, it often goes into sleep mode, or something like it, and won't wake up. The monitor light will blink blue as it does when it's asleep, or sometimes not be there at all and refuse to be turned on. Needless to say, the computer does not respond to any commands (that I know of) in this state and I have to wait for it to wake up randomly. This also often happens when I boot up the computer-the screen stays black throughout the startup process, and finally comes on around twenty minutes after starting the computer up.

What's going on? The tower appears to be working just fine but there's nothing on the screen. The whole thing has become very capricious.

A:Computer can't wake up from sleep mode

Hi Loading


It rather sounds like your computer is going into hibernation, rather than just standby or a sleep state. At those times when it won't wake to mouse or keyboard actions, try pushing the physical power button on your desktop's case once (just a quick, brief push should do --- don't hold it down long). If the system is in hibernation, it should then produce your desktop as it was when it went into hibernation [although you first might have to enter your password, if you have it set to prompt for a password on resumption from a standby, sleep, or hibernation state].

You can change your power-savings plan by using the Power applet in the Control Panel. A quick way to get there is simply to type powercfg.cpl into the Vista Search Box that is at the bottom of the Vista Start Menu - and then press your Enter key. Lots of choices there for you on how you want your system to behave for power-saving modes.

Here's a fairly decent troubleshooter for standby/sleep/hibernation problems --- Troubleshooting Microsoft Windows Vista Sleep and Hibernate

The twenty minute lag before showing a screen is downright scary. You shouldn't have to wait much more than perhaps 90 seconds on a reasonably tuned system (though Vista has been known to take as long as three minutes on system that have less than 2gb of system memory, and have a larger than average number of processes running at startup).

If you want to give your PC a thorough once-over & tuneup:
To ensur... Read more

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RELEVANCY SCORE 54

I did the cmos thing-it failed. Out of frustration, I powered off, unplugged, held the power button down to drain capacitors. Then powered back up and as it was lighting up I kept hitting the power button fairly rapidly, while yelling "wake up < removed by moderator - not required - ETAF > and the beeper went off and I was back in business. I'm not sure if the yelling did it or the power buttlon, but it worked.
 

A:computer stuck in sleep mode

i have edited your post and removed the asterisks
 

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RELEVANCY SCORE 54

Hey,

I've got a brand new (4 days old) Intel DQ35j0 MB and it won't stay in sleep. It will for about three minutes then it "wakes" up again. I tried unplugging the mouse and keyboard thinking maybe either one was sending a signal and causing it but no luck. Also, I need to update the BIOS. Is there anyway to do that without a floppy disk?

Thanks
 

A:Computer Won't Stay In Sleep Mode

Why do you "Need" to update the BIOS. Usually, you want to leave the BIOS alone unless you know of a solid reason to update it. Updating the BIOS is a risky procedure that can sometimes destroy a computer, unless you have experience.
Usually, you can fix the sleep issue by changing your settings in the control panel, or updating the driver.
 

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RELEVANCY SCORE 54

Hello, I hope someone can help me or point me in the correct direction.

Two days ago I turned on my desktop computer, walked away from it while it should have been booting up and when I returned the blue light on the computer was blinking as if it was in sleep mode.

The strange thing is, is that the message on my monitor reads that the monitor is not receiving a signal.

The desktop is about 1.5 years old. I did install a video card about a year ago. When I installed the video card the computer would shut down when I played a game that was graphically intensive so I installed another fan and upgraded the power supply and the problem was fixed.

It has been running fine for approximately 11 months.

If you have any ideas please let me know.

Thank you in advance.
 

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RELEVANCY SCORE 54

My Win 7 (Home SP1 x64) crashes while on sleep mode. I attached the result of running the SF Diagnostic tool.
Any help will be greatly appreciated.

A:BSOD while Win 7 computer in sleep mode

Your recent bugchecks doesn't clearly point the finger to a particular
driver but they do hold clues as to what is going on.


Code:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)

Arguments:
Arg1: ffffffff80000003, The exception code that was not handled
Arg2: fffff80003485a10, The address that the exception occurred at
Arg3: fffff880076c8538, Exception Record Address
Arg4: fffff880076c7d90, Context Record Address





Quote:
Usual causes: Insufficient disk space, Device driver, Video card, BIOS, Breakpoints with no debugger attached, Hardware incompatibility, Faulty system service, Memory, 3rd party remote control.



Code:
fffff880`076c8778 fffff880`00ef9028 nt!DbgBreakPoint
fffff880`076c8780 fffff880`00ef362d Wdf01000!_FX_DRIVER_GLOBALS::WaitForSignal+0x70
fffff880`076c87c0 fffff880`00ef33f0 Wdf01000!FxIoQueue::StopProcessingForPower+0x1ed
fffff880`076c8810 fffff880`00ef31a8 Wdf01000!FxPkgIo::StopProcessingForPower+0x22c
fffff880`076c8880 fffff880`00ef3131 Wdf01000!FxPkgPnp::PowerGotoDx+0x64
fffff880`076c88c0 fffff880`00ef0c3c Wdf01000!FxPkgPnp::PowerGotoDxArmedForWakeNP+0x9
fffff880`076c88f0 fffff880`00ef1106 Wdf01000!FxPkgPnp::PowerEnterNewState+0x1d8
fffff880`076c8a50 fffff880`00ef0e9f Wdf01000!FxPkgPnp::PowerProcessEventInner+0x13e
fffff880`076c8ac0 fffff880`00efa687 Wdf01000!FxPkgPnp::PowerProcessEvent+0x1b3
fffff880`076c8b60 fffff880`00eeefea Wdf01000!FxPkgFdo::DispatchDeviceSetPower+0x117
fffff880`076c8bb0 fffff880`00ee69da Wdf0100... Read more

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RELEVANCY SCORE 54

My computer does not go into sleep and hibernate mode properly.  This started a few days ago. The power light remains lit and the fan continues to run.   I often have to force it off, then turn it back on which sometimes I have to do repeatedly until it finally starts again. I upgraded to Windows 10 last summer and have had no problem, until now.   I followed the instructions at the following webpage: http://support.hp.com/us-en/document/c03383935#AbT1 but, when I got to Step 2 and clicked on "HP Drivers & Downloads" and entered my model number and entered Windows as my Operating System, it did not give me Windows 10 as an option.   The BIOS Version is     Hewlett Packard  F.13, 1/25/2010         I hope you can help. 

A:Computer does not go into sleep mode properly. It seems to f...

Hi @g61-420ca, The reason Window 10 drivers are not availble for this unit is because Windows 10 is not tested on this unit from hp when this model was released. However, If a specific driver, is not listed, download and install the appropriate driver from Intel website  https://downloadcenter.intel.com/search?keyword=intel+management+engine  #HPExpertDay I hope that answers your question.  I am an HP employee, the opinions expressed here are my personal opinions, not of HP. Make it easier for other people to find solutions, by marking my answer ?Accept as Solution? if it solves your problem. ***Click on "Thumbs up" button to the left side of my post to acknowledge the post *** 

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