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Laptop plugged in and shuts down immediately when battery drops out

Q: Laptop plugged in and shuts down immediately when battery drops out

So I have a Dell Precision M4600 running Windows 7. Whenever its plugged into the wall or docking station, if the battery drops out, it shuts down immediately as if I don't have it plugged into the wall. Windows does tell me that its plugged in. The battery charges fine as I have unplugged the laptop and used it off the battery. So those are indicators that it is receiving power through the plug.

So why should it power off if the battery gets disconnected?
Yes the battery is loose and right now I have duct tape holding it in.

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RELEVANCY SCORE 200
Preferred Solution: Laptop plugged in and shuts down immediately when battery drops out

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RELEVANCY SCORE 143.2

So I have a Dell Precision M4600 running Windows 7.  Whenever its plugged into the wall or docking station, if the battery drops out, it shuts down immediately as if I don't have it plugged into the wall.  Windows does tell me that its plugged in.  The battery charges fine as I have unplugged the laptop and used it off the battery.  So those are indicators that it is receiving power through the plug. 

So why should it power off if the battery gets disconnected?
Yes the battery is loose and right now I have duct tape holding it in.

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RELEVANCY SCORE 85.2

Hi I have an acer aspire one 725 and I'm having some battery issues. The laptop will power up and run fine without a battery inserted, but when you insert one it immediately shuts down. I have tried with 2 brand new acer branded batteries
 

A:Laptop powers when plugged, but shuts down when battery

welcome to the forum....

its been seen at ours with several makes and as the batteries are new and branded, this narrows down the possibilities to points and the new battery short circuiting the laptop.

power down the machine, unplug the power supply. power the machine back on (battery). once its fully up and running plug the power supply back in....this should reset the power plan software.

now unplug the power supply and see if the machine stays on, which would be and sorted. if when you try to power the laptop back on and it doesn't light up.. then it is either physical damaged, such as a connector or a trigger within the system os.
also, link for similar issue:
http://windows.microsoft.com/en-us/windows7/how-do-i-change-the-low-battery-notification
 

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RELEVANCY SCORE 76

Hi all,

Laptop is a 5 years old HP Pavilion DM4-2153ca.

Issue started a few months ago when laptop was shutting down at 63% battery, and when I plugged it it would charge until 9x% and then say "plugged in, not charging".
In the meantime I upgraded to Windows 10 and the issue wasn't solved.
I formatted and did a clean install of Windows 10 and still not solved.
HP advised I revert back to Windows 7 as this is the "original" OS for my somewhat old laptop.

So I just re-installed OEM Windows 7 Home Premium SP1 that came with the laptop, and the issue got worse, now it shuts down at 96%.

I also uninstalled and re-installed battery drivers, didn't work.
I tested the battery in the HP UEFI Support environment and it passed, so I can't calibrate it.

At this point I don't know what to do, and I don't think it's a battery related issue because it never fully discharges. The laptop just shuts down before! Help!!

A:Laptop shuts down at 96% battery and "Plugged in, not charging" issue

This is battery issue, nothing relates to windows &or battery drivers, if any.

If you leave the battery plugged in all the time, with the main power on.
Sooner or later, battery will not be able to charge properly, as you encountered now.

The percentage you see may not be real, hence it may force the laptop to shutdown without warning.
There is nothing you can do, unless either get a new battery, or use it as home with main power on.

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RELEVANCY SCORE 73.2

My 5 year old Dell Vostro V131 battery doesn't seem to work anymore when unplugged. When it's plugged-in and charging, the computer works fine, but the red "low battery' light blinks constantly. The battery meter shows that the battery is 100% charged. But as soon as the power cord is unplugged, the computer immediately shuts off.
What might be the problem? Should I purchase a new battery?

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RELEVANCY SCORE 70.4

Hi, I've just purchased a refurbished Dell E6400 laptop a couple months ago, OS is OEM Win7 Pro. It is

working fine with no service affecting problems. There is one issue I've been unable to find a resolution for,

when using ac power the laptop powers up immediately when the power cord is plugged in. I've looked and

looked through the choices for power options, plans, etc... and haven't found anything about this particular

setting. I'd like it if when I plugged it in it would wait until I pressed the power button, I haven't found

anything indicating this is default with no option to change it, if it is I can live with it but would rather use

the power button to turn it on.

A:Laptop powers up immediately when power cord plugged in

Hi,
Not a built in windows function,
You would most likely need to go through the dell utilities to find the feature,
Where did you buy the model ?

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RELEVANCY SCORE 68.8

My laptop immediately shuts down when the AC adapter is removed, and there is a brand new battery in the laptop. The laptop hard drive was corrupted, so it was replaced with an SSD and a windows 10 OS. At first, I thought the battery was bad, so i bought an HP certified battery, and now it is telling me that it's plugged in and not charging. So now I believe I'm missing a driver. I tried running a test on the battery through the bios, and it got hung up on the battery test, so i performed an extensive test on the whole unit, and it said the battery wasn't installed. Then I tried to run a battery test through HP Support Assistant and then a Blue Screen Error apeared. The "stop code was: DRIVER IRQL NOT LESS OR EQUAL.  What failed: ACPL.sys" And unfortunately, because of the new install of the hard drive, The HP Recovery manager is not installed because this application only comes with factory laptops and is not avaliable for download through the HP Website. What im looking to do, is to have the laptop be able to run on the battery. 

A:Laptop Immediately shuts down when AC adapter is removed

Understood but a battery does not need a driver for simple operation. All that happens with pure hardware. The battery will work and charge if everything is good even without a hard drive in the system. You can prove that to yourself. Remove the hard drive if possible and try to charge the battery and run the system on it. If you still can't, then it is a problem with the motherboard and not with Windows. 

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RELEVANCY SCORE 68.8

My laptop is brand new, Dell Inspiron 17 7779. All software and firmware is up to date.

The laptop goes to sleep fine, but when I wake it up, it immediately shuts down. Does anybody know how to fix this?

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RELEVANCY SCORE 68.8

Hi TSG guys,

Here are my laptop specs: HP ENVY Ultrabook 4-1050ca
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: Intel(R) Core(TM) i5-3317U CPU @ 1.70GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8094 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 449582 MB, Free - 208561 MB; D: Total - 27044 MB, Free - 2849 MB;
Motherboard: Hewlett-Packard, 1894
Antivirus: None

I've searched this on the forum and other sites and have found similar threads, but no working answer. My laptop is about a year and a half old and works perfectly fine until yesterday. With no previous warning, when I unplugged my laptop yesterday to use it on battery, suddenly it completely shut off - literally the second I unplugged it, as your desktop would when your power goes out in the house.

If I tried to power it back on without the plug in, there would be no response, as if the battery was completely drained. Once I put the plug back in the charging light goes orange (charging) for a few seconds, then goes white (indicating fully charged). I can power on the computer as per usual, as long as it's plugged in. But again, removing the plug makes it INSTANTLY turn off. If I check the battery indicator in the lower right hand corner, it says "plugged in, not charging" and is stuck at about 92% power, not gaining or losing power.

On a side note, my batte... Read more

A:HP Laptop Shuts Off Immediately After Removing Plug

Hi and welcome to TSG.

Based on your description of the problem, I would say it is almost certainly a faulty battery. The symptoms you describe are typical of that. Either that, or a faulty connection somewhere between the battery and the laptop itself, either way it sounds to me like a hardware problem. The more likely option, in my opinion, is a battery fault as that is far more likely to fail.

The indicator lights are by no means infallible, if the battery is outputting the right signal you will get the right lights, this is entirely possible even though there may be a fault, albeit fairly unusual. The lights are only an indication, not a definitive indication of status.

If it is still under warranty I would RMA the laptop and get HP to fix it.
 

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RELEVANCY SCORE 68

Hi guys,

I know this question has been asked a lot before in similar ways, however I'm going to describe my situation separately.

I have an MSI GE70 laptop thats a little over 3 years old now. About 6 months ago is when this problem began. I began not being able to unplug my laptop without it shutting off immediately. More recently, it has gotten to the point where it shuts off even when plugged in.

I've replaced the battery twice, the power cord once, and the DC power jack cord as well. I replaced the power jack cord a week ago hoping that the wiggle in the old one was the reason for the missed contacts/not charging. I was wrong.

When I pulled apart the entire laptop to replace the power jack cord, I didn't visually see any wires that were frayed/damaged...so I'm kind of lost as to what it could be.

The only thing I think that could've happened was that the fan blowing so hot (gaming laptop) melted critical components to the battery charging circuit. The fan already melted the side plastic guard off and is right next to the power cord hookup.

Additionally, right before it turns off, I hear this "metallic, electronic?" CLICK...once or multiple times and then it shuts off.

Sorry for the long post, but I wanted to be as thorough as possible. Cheers

TL;DR - Laptop shuts off when unplugged. When plugged in and under heavy load, hear a metallic CLICK and then it shuts off.
 

A:MSI GE70 Laptop Shuts off Immediately after AC Cord Removal

I was going to suggest replacing the battery, but you already done that, so

If you melted critical components on the charge circuit you need to replaqce the charge circuit, that circuit is not just for charging the battery, but also for distributing power. If you know how to work a digital solder gun then you may be able to fix the damage to the board.

Electrolytic capacitors, resistors, diodes, (and if you know what your doing) fets and transistors are all replaceable but before doing anything look for any damage to the charge board PCB, if there is damage there you need to buy a new charge board,
7k to fix damage to the PCB is not worth it.
However if there is no damage to the PCB and just to components on the PCB than you could fix it for £5 and have spare parts.

Additionally before doing anything, get the model, serial and vershion numbers from the charge board and download a To Scale Schematic of the board so you can print it out and trace out the power rails and V's that will be involved in any components you will be working with.
 

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RELEVANCY SCORE 68

I just purchased a ThinkPad P52 20M9 with an Intel 660p 1GB SSD running.  Since I use mostly when AC is plugged in, I wanted to save the battery by detaching it. My AC outlet is a normal home outlet that supports at least 1000Watts. Also I turned on Airplane Mode to just have a taste. And then all starts to behave weird: When I removed the battery, the P52 boots and windows could be logged in. However it only lasts seconds and then shuts off.  When I turn off the Airplane Mode, turning on without battery would behave well - nothing wrong would happen. However, turning on Airplane Mode in Lenovo Vintage without a battery would 100% shut off the computer immediately.  What is wrong with this? Isn't it supposed to run perfectly without battery attached? Please help.

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RELEVANCY SCORE 67.6

As the title says.

My battery is 100% charged, when i disconnect the power lead after 30 seconds or so my laptop powers off.

I bought a new battery today charged it to 100% and it does the same thing
Any ideas please

A:Dell Inspiron 7720 Laptop - Battery 100%, turns off when not plugged in, have tried new battery

harrrrrrry.Cable LooseIf you have a cable that is loose, try removing the cable and reconnecting it and make sure it is firmly in place.If the cable is still loose, check for any bent or broken pins or damage to the connector or cable.If there is damage to the cable that is causing it to become loose, the adapter and or cable will have to be replaced.Check the BatteryRight-click the battery icon in the lower right-hand corner, then click Dell Extended Battery Life Options. If this option is not available, proceed to Step 2. Click the Battery Health tab. Make note of the message on the page, when the battery shows as "This battery is performing normally", then the battery is performing as it should.Make sure your bios is updated. You can also run the diags. click the link below.http://dell.to/2k3NUrHTo run a full diagnostic on your computer, go to the Dell PC Diagnostics page, click the Advanced tab and click Run Diagnostic. Uninstalling & installing the Battery DriverIf the above steps don’t resolve and you might need to uninstall the battery driver, and then restart your computer. Follow these steps:Open Device Manager by clicking the Start button Picture of the Start button, clicking Control Panel, clicking System and Security, and then, under System, clicking Device Manager.‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.Double-click Batteries.Right-click Microsoft ACPI-Compliant Con... Read more

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RELEVANCY SCORE 67.2

Hello all...I tried everything possible doing all the research on the net as possible and seeking HP tech support. Basically, my laptop won't start anymore. When I startup the computer, it just abruptly shuts down after 2-minutes. I tried reseating the RAM, the Hard drive, other things HP told me but all to no avail.

I am not exactly what is wrong with it but it seemed to have the same identical problem as this link: http://www.laptoprepair101.com/laptop/2006...and-shuts-down/

I have basically given up I think...I had one of these sent in when I had my warranty and HP supposedly fixed it. My whole life is on this computer. I was thinking of getting another comp if I can't fix this (I don't know what is wrong with it?) but what would happen to all the valuable materials and software on it? I have the hard drive still? Is there a device they sell I can hook up my hard drive as an external hard drive if I plugged it in with a device or something?

Thank you so much for reading my bantering message but I hope someone can give me some insight and what they think is wrong. It is weird; it just starts up and shuts down. Thanks again for any of your assistance and time beforehand..!

A:Computer won't start up :( HP DV 6700 or 6810, laptop shuts down almost immediately

Have you tried booting into Safemode?
You can buy a external USB enclosure for your hard drive.

Such as this. 2.5" USB 2.0 IDE EXTERNAL HARD DRIVE HDD CASE PC LAPTOP on eBay (end time 01-Jan-10 21:30:33 GMT)

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RELEVANCY SCORE 67.2

Ever since yesterday I've had this problem, I tried several solutions and none of them worked. Basically the problem is: The laptop only works on battery now. When the battery is at 0% the laptop turns off even if the AC is plugged in. To make matters worse, when the laptop is on I get this message "plugged, not charging". So basically the AC no longer works by itself and only charges the battery when the laptop is off. Here is what I tried so far:- Changing the settings on the Lenovo Energy Mangement tool- Uninstalling the Lenovo Energy Mangement tool - Taking off the battery and AC, pushing the power button for 30 seconds, putting them back in and turning on the laptop.- Starting the laptop on safe mode- Praying to God None of these things worked. Somebody help.

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RELEVANCY SCORE 65.2

Ok, I need to consult the Hive Mind bc I am at a loss. I have an HP Pavilion 15t-n200 laptop, running Windows 7. And I have been having power issues.The issue is (Within the last 2-3 weeks): My laptop turns OFF every time it goes to sleep when it's plugged in (without running through the usual shut down of Windows.). And won't turn back on unless I unplug it, take the battery out, and put it back in again. AND, if I turn it off before plugging it in, it doesn't charge the battery.I have replaced the battery with a "new" one. (It was a generic and it said it had 88 days on the battery) I have run through calibration on the battery four times. I have taken the battery out, hit the power button, and drained the battery down and recharged it. But it charges fine - I get about 2-3 hrs on it. That doesn't seem to be the problem.I have recently placed the adapter. Laptop does the same thing.My power options have not changed. It still goes to sleep when I shut the case, and powers back on when I open it up/hit the keyboard.I have gone in and deleted/reinstalled Microsoft ACPI-Compliant Control Method Battery in the Device Manager.My Windows is up-to-date.Running Avast Virus Scan, which is uptodate and computer is clean.Malwarebytes and Adware have both been updated and run, and clean.Cache/RecycleBin/Cookies etc have been cleaned.HD has been defragged. I have tried to restore Windows to a previous version, but it tells me that it can't for some reason.Does anyone have any idea what I... Read more

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RELEVANCY SCORE 65.2

Title pretty much says it all. My laptop shuts off when gaming, and only plugged in. It's not overheating I know that for a fact. Anyone know a fix? If you need any other info just reply or quote me or something, this is my first post.I have the lenovo ideapad n585

A:Laptop shuts off while gaming and plugged in.

bump

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RELEVANCY SCORE 65.2

I want to take my laptop on the go without worrying about finding a outlit every 40 seconds. I looked through the "power and sleep settings" but nothing appealed to my problem. I don't know if this is just something all HPs do, or if I do have a problem. PLEASE HELP!!!

A:Laptop shuts off after 40 seconds of not being plugged in.

@marissagi? HP Notebook PCs - Testing and Calibrating the Battery (Windows 7) http://support.hp.com/us-en/document/c00821536 REO

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RELEVANCY SCORE 65.2

Hey, I've got a  annoying problem with my laptop and was wondering if I could try to get some ideas on how to fix it.Lately, my HP pavilion has been suddunly shutting down(in like the way it does when it overheats) what seems to be prematurely, with maybe about fifty percent battery(but it isn't always at this point in time), when I don't plug it in.  There's no indication of when it will shut down, no warning, and the laptop always indicates that there's still at least some charge left when it does. I don't think the problem is overheating as this doesn't happen when the laptop is plugged in.It takes the laptop to be plugged in for the laptop to start up again.I would try to drain the battery but its premature shutdown keeps me from doing just that. Any suggestions? 

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RELEVANCY SCORE 64.4

After my sister knocked my laptop off my bed, immediately it began shutting off when I would plug the cord in. When that works, it shuts off when I unplug it or just move the cord a bit where it plugs into the laptop; then it won't turn on until the cord is plugged back in... I've been having overheating problems with this laptop; it overheats and shuts off every once in a while, in case that means anything to the problem at hand. Could all this mean I have a problem with the battery? I've already taken out the battery and put it back in, in case it got knocked around a bit when my laptop fell. The problem persists.

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RELEVANCY SCORE 64.4

Hi. I am not a computer tech, so pardon my lack of pc language. I have a Dell Studio, running Windows 7 Ultimate (64 bit OS). I have a docking station that I plug into with a monitor, keyboard, etc. For the past few months, I have not used the docking station, but this past weekend, I plugged my laptop into the docking station. I got a request for some sort of update (sorry I don't remember what for, but think it had something to do with video/monitor maybe). I went through the motions, and I think the update failed to install. I rebooted the system, and it runs fine. The only problem I encounter is when I play Runescape online, my laptop provides no warnings, and it just shuts itself off after about 15 minutes of play time. I have tried using different internet browsers (Firefox and Google Chrome) and that does not seem to help. I unplugged the laptop, and played RS and I had no problems, so I feel that the issue is with the docking station or monitor. I have no idea how to proceed in attempting to fix this issue. Please help.
 

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RELEVANCY SCORE 64.4

just happened this morning.  accidently removed the plug from the laptop.  and the laptop shutdown.  weird because this happened before and no problems.   however, it laptop would not turn on.  only after i plug in the laptop's AC cord would the laptop power on.  i checked the battery is the the meter shows 100% charged.  in windows, it is 100% charged.  but as soon as i unplug the laptop the computer shuts down. i have windows 7 and my computer is the HP dv6t Quad Ed.  any help would be much appreicated.  











Solved!
View Solution.

A:Laptop shuts down when AC Power Cord is not plugged in but B...

Plug in the power adapter. Log into Windows and open the HP Support Assistant and run the battery test. Post your results here. If you have the newer UEFI (v 5.1 or greater) environment installed --> press the power button --> tap the Esc key to invoke the startup menu --choose F2  the System Diagnostics  --> HP PC Hardware Diagnostics UEFI --> choose component tests --> Battery Test.   Post your results here in your thread. Best regards,erico

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RELEVANCY SCORE 63.6

My Lenovo G50-45 laptop shuts down when i plugged in power source, but it works fine on battery or the power source attached to it before unplugging and replugging into it. It behaves like this I started my computer while plugged into power source it was working fine and then i remove the power source and keep doing work on battery, it was still working fine. After few time the battery is getting low then i plugged into power source boom my laptop shuts down immediately. After that i restarted my laptop while being plugged down to power source it started fine and working flawlessly. But everytime i tried to plug in to direct power source via ac adapter it is shutting down without any reason. This problem is coming out recently. Now I am typing this issue while directly plugged down to power source and it is working fine. I don't know what is the proper issue. But if anyone help me out it will be greatful.

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RELEVANCY SCORE 63.2

My laptop is 2 years old and within the last 2 months, low battery notifications have stopped popping up, and the laptop shuts down without warning. Within the last week it has been shutting off after 10-20 minutes after I take the power chord out, and the battery never goes above 98% juice.  There's no error messages, and when I looked at the power options, it was set to turn off on 7%, as it has been since I bought it. I haven't updated anything on the laptop since then (it's a laptop purely for Word documents but occasionally I used it for streaming TV when my TV broke) and nothing else out of the ordinary has been happening to it.  I'm incredibly bad at figuring this sort of stuff out by myself, and Googlling it only gave me more confusion because it seems there could be a number of things wrong.  No troubleshooting seems to have helped or given an adequate reason for it, so I'm at a loss at the moment. 

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RELEVANCY SCORE 62.8

I bought a new 17 inch HP laptop 2 months ago, but I heard that keeping laptops plugged in even after battery is full is not a good idea, So I usually unplug the wire after battery is 100% charged and then plug it again when battery is low. Only once I accidentally let the battery go so low that laptop tuned off on it's own and then I had to plug it to turn it on and start charging again. When I plugged it it started from 9%.
Does always recharging this damage the battery?
Should I keep laptop always plugged in?
If battery goes all the way down once and laptop turns off and I plug again to recharge, and it starts from 9%, does it damage the battery or laptop in any way?
 

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RELEVANCY SCORE 62.8

My laptop is at 0% battery and it says plugged in but not charging. I have this latop for less than 3 years now, everything works perfectly except this morning, I got that message.

A:My laptop is at 0% battery and it says plugged in, but not c...

Sometimes electrical components needs to have all power sources removed and reintroduced to work properly.  Try performing a hard reset first, if it doesn't work then we'll move to the next step.  To Perform A Hard Reset Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for  5 seconds); (if the computer doesn't power on, move to the next step)Disconnect the AC Adapter from the notebook.Remove the battery from the bottom of the notebook.  There will be a switch/button to eject the battery.Wait at least 1 minute with all power sources disconnected.Re-insert the battery and reconnect the AC Adapter and then attempt to power on the notebook.

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RELEVANCY SCORE 62.8

my best friends laptop won't charge atall
she's plugged it to the wall and it wouldn't charge
she's taken the battery out then put it back in
with the cable out ofcourse
and it's still not charging
the laptop's not even a month old
it's about 2-3 weeks?
it runs windows 7 if that helps
is there anything anybody can think to do to get it working again?
thankyou

A:Laptop on Battery even though it's plugged in

Originally Posted by Sound_Asleep


my best friends laptop won't charge atall
she's plugged it to the wall and it wouldn't charge
she's taken the battery out then put it back in
with the cable out ofcourse
and it's still not charging
the laptop's not even a month old
it's about 2-3 weeks?
it runs windows 7 if that helps
is there anything anybody can think to do to get it working again?
thankyou




Sounds like the battery has died. If that is the case and it is that new you should be able to exchange it for a new one.

Ken J+

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RELEVANCY SCORE 62.8

my device is Lenovo Y50-70my computer is always plugged in and i dont know that will affect the battery life or what ? so i want to know what is the best way to use the battery when it always plugged in  with my regards thank you , 

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RELEVANCY SCORE 62

I haven't verified this yet, but I wondered if it's a possible bug?

I bought a Dell XPS M1330 over a year ago and it came preloaded with Vista Home Premium. Since I want to keep the batteries in good condition I run the laptop with no battery connected and AC plugged in whenever it sits on my desk at home.

However, in Windows 7 it seems that Windows wants to put the laptop to sleep after 10-15 minutes if I do this. Since I have various USB devices plugged in, especially external storage, this is a problem. It goes away if I run with the battery plugged in but like I said, not verified yet.

A:Laptop goes to sleep if no battery but AC plugged in

It's not bug.. It's new power management settings in windows 7.
You can easily change it just press you battery icon and press more power options
You will come up with window like this:
Now press change plan settings for the plan you are using.. After this it's very user frindly ( you can choose when dim you brightness, when put in sleep and when turn off hardware)

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RELEVANCY SCORE 62

Is it possible to have my laptop battery plugged in and NOT have it charged?

I use it as a desktop most of the time - I normally just take out the battery and use mains
(The idea behind this is that I don't unecessarily charge and recharge the battery - and therefore prolong the life??)

It would be great if it got to max charge and then dint charge again at all
OR is this how it works anyway!?

I have a Dell Core 2 Duo laptop that is about 18 months old

Any suggestions would be great

Thanks
OM
 

A:Is it possible to have my laptop battery plugged in and NOT have it charged?

There are a couple of reasons your battery won't charge: bad battery or bad charging circuit on the mother board. If the computer runs off the a/c adapter, then the adapter is OK. Your battery will last longer if it goes through regular discharging and charging cycle.
 

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RELEVANCY SCORE 62

Hi, basically the problem in the title. Laptop does work without battery in but when it is in, it says Plugged in, not charging and the battery is at 0%. Ive tried several different outlets

A:Laptop plugged in, not charging. Battery at 0%

Your battery has died, you need to buy a new one.  Same thing happened to me a couple of times over the over the years.
 
Have a great day!

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RELEVANCY SCORE 62

I've got an old preowned Lenovo x200s which came with a 9 cell battery, and I bought a new 6 cell battery as well. Am I OK swap batteries while the laptop is plugged into the mains to save the very long shutdown and bootup routines?

Also, is there a way to compare the health of the two batteries? I'm not sure how an old 9 cell would compare with a new 6 cell.

A:Changing battery while laptop plugged in

There is no known issue with removing and re-inserting the battery while the system is plugged-in.
Usually newer batteries are better than old ones, but there should be a feature (in the BIOS or in Windows) to check the status of each battery.

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RELEVANCY SCORE 62

I have 2 HP9000's and I had intermittent issues with battery "battery plugged, charging" (without actually charging the battery) "battery plugged in, Not charging" sometimes a RED X on the battery Icon or sometimes "no battery" and if I removed the battery sometimes this would change but the battery still would not charge! both of these laptops showed similar issues, after reading about the cable issue that connects the motherboard to the top cover (where the volume, Q, DVD control etc.) I disconnected the "top cover" from the first laptop and now the battery issue if fixed, on the second laptop I disconnected the "top cover" but the battery issue remained? so after lifting the keyboard and removing the "flat cable that connects the "top cover to the mother board, it to is now working perfectly.  Also the % battery is also working.
 
 
Now I could start to check out if its the same issue with both laptops either the cable or the small PC board under the top cover, but as they are now old models and I didn't need the touch buttons to work I left the cable out of them both, now I have 2 charging/working  laptops   apart from the CD/DVD player not working on both?? but that's for another day.

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RELEVANCY SCORE 62

since updating from windows7 64bit to windows 10 64 bit my battery is no longer charging.  Need help as not that experienced in finding an answer 

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RELEVANCY SCORE 62

A user brought me her laptop (an Acer Aspire 4520) for start up speed issues. While dealing with that I noticed that after shut down, I couldn't power the machine back up by pressing the power button. I have to unplug the power chord and then I can power the machine up. Also, if the machine is in sleep mode the power button doesn't wake it whether it's plugged in or not. You have to unplug it AND pull the battery to bring it back to a state where it will power up.

I've tried every configuration provided to me be Vista to configure the power button behavior in the CP but no luck...

Windows Vista Home Premium 32Bit
AMD Athlon 64x2 TK-53 1.7GHz
1GB RAM
GeForce Nvidia 7000m
 

A:Laptop will power up on battery, but not while plugged in

The motherboards charging circuit could be damaged...
 

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RELEVANCY SCORE 62

Hello,When my laptop is plugged in, the battery does not charge. The battery has 0% power. This just happened a few days ago. My laptop is barely a year old and I rarely unplug my laptop, so this is weird. How do I solve this problem?- I made sure the power socket is fully pushed into the machine with no silver showing.- I tried the HP Battery Validity program which said there is no problem.- I tried following the restart process by powering up and then repeatedly pressing F2 to follow the instructions, but that doesn't work when the battery is at 0%.Is there a solution? Thanks.Here is my laptop info:HP Envy NotebookEdition Windows 10 HomeVersion 1607OS Build 14393.1066Product ID 0032595875-97653-AAOEM

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RELEVANCY SCORE 62

As per the thread title, the battery is recognised as being present, but is not charging, and when the power is disconnected, will not run on battery power. I have come to the conclusion that it is most likely a hardware issue, see below.
Comptuer is the one in my 'System Specs', just on 2 years old, out of warranty period.
I have checked the battery connections and visually all is in order.
I have searched, and applied what appears to be a common fix for this, but did not change the situation;
>Disconnect AC
>Shutdown
>Remove battery
>Connect AC
>Startup
>In Device Manager, Under the Batteries category, right-click all of the Microsoft ACPI Compliant Control Method Battery listings, and select Uninstall >Shutdown
>Disconnect AC
>Insert battery
>Connect AC
>Startup
It runs normally using the power cord, so I am thinking that it is an issue with either the battery or something more sinister, within the computer/motherboard, as it was fine one moment, but not the next.

Prior to this the battery would last approx. 2 hours, and HW moniter showed it had around 30% wear, now shows 56% wear.

I have never had a battery suddenly die like this, but am thinking it is a distinct possiblity given the symptoms. Should I bite the bullet and order a new battery and hope that this is the fix? or is there likely a solution I have not come across?

Thanks in advance, Tim.

A:Laptop Battery - Plugged in, not charging.

Buying a new battery is an expensive way to test but it may be the only way unless you have a multi tester and can test your battery. Two hours seems like a very short time for a laptop to run on a full charge unless you are playing videos constantly.

I have had this issue with a MacBook Pro and it turned out to be a 4 pin connector under the keyboard that was faulty.

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RELEVANCY SCORE 62

Hi,

Over the last two months my laptop's ability to charge it's battery has degraded.
It went from being able to charge a battery fully (100%), to not being able to charge beyond 98%, then 66%, then 30%, and now finally it says "0% availability (plugged in, charging)", but it never increases in charge.

Thus the laptop works when plugged into the charger, but will not switch on when attached only to the battery.

I have restarted the computer multiple times - first shutting the machine down, then unplugging it, removing the battery, holding the start button down for one minute, then reattaching the battery, plugging the charger back in and restarting the machine.

I have installed updates for "Batteries" (ie. Microsoft AC Adapter, Microsoft ACPI-Compliant Control Method Battery, and Microsoft Composite Battery) in Device Manager.
I have also uninstalled the Microsoft ACPI Complaint Control Method Battery and shutdown and restarted the laptop repeatedly.

Just now I called Toshiba support and updated BIOS from 1.50 to 1.70, then restarted the computer, but again the battery will not charge.

I bought a new battery which showed that it was fully charged when when I attached it to my laptop, but when the charge depleted to 0%, I got the same message as with the other battery: "0% availability (plugged in, charging)".

I am really stumped. How else can I attempt to increase the battery charging capability of my laptop?

A:My laptop is plugged in, but battery is not charging

In my opinion old battery was definitely defective.
Is your new battery original Toshiba battery or some third part product?

When you start notebook without battery and put it in place when Windows is loaded does the problem persists?

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RELEVANCY SCORE 62

I wasn't using the laptop battery for a very long time like say 3 months. When I inserted the battery into the laptop and plugged in the charger, it wasn't charging and it has been so for the last 1 year.

A:My laptop battery does not charge when plugged.

Hi,Try performinh a HP diagnostics on the battery and see if it needs to be replaced or calibrated. Here is link to support page to show you how to do this.https://support.hp.com/rs-en/document/c04700771 Let me know,David 

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RELEVANCY SCORE 62

I don't know If I'm posting to the right thread, but whatever. As you can tell by the subject, my laptop is plugged in to a wall outlet, but it isn't charging, nor is the battery depleting when I use it. This problem only appeared some days ago. Below is a list of everything I have tried doing to fix this problem, as well as other information.  The wall outlet works fine, I plugged my phone into it and it started charging. The computer doesn't recharge to a certain percentage, it just sustains the battery percentage it has while it's plugged in. Uninstalling and Reinstalling Micorsoft ACPI-Compliant Control Method Battery and Microsoft AC Adapter via the Device Manager did nothing, nor did installing new drivers for them. Resetting the BIOS didn't help. I checked to see if the battery was secure, so I removed it and made sure it was completely plugged in to the computer. It didn't help. Shutting down the computer, unplugging everything, and holding down the power button for 40 seconds didn't work. I can't and have never been able to turn on the computer without the battery, even if it's plugged in. The LED next to the charging port does blink three times when I try to turn on the computer without the battery while its plugged in, and it doesn't blink when it isn't plugged in, so it can't be a problem with the cord. I checked if the physical connection between the charging port and the rest of the computer was secure, and it is... Read more

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RELEVANCY SCORE 62

I have a brand new Hp Windows 10 purchased Oct '16 laptop. Battery shows plugged in not charging.  I unplug AC and replug and it charges back up to 100% but only for 5 or 6 days. Then shows battery plugged in not charging again. I took battery out and put it back in but it stills happens. Please help....

A:new W-10 hp laptop battery plugged in not charging

Hello  @huby As its Brand new PC, request you to immediately Contact HP Technical Support over the Phone for further assistance without any delay to get your Notebook diagnosed and serviced by an authorized HP Certified Engineer Verify the warranty status here: http://support.hp.com/us-en/checkwarranty     However you may also try these steps. !! Please perform below shown steps to resolve the issue:Step 01. Click on the Start ButtonStep 02. Type "Device Manager" in the start search box & open the Device ManagerStep 03. Look for Batteries and expand it by click on the + symbol on the leftStep 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstallNote: This Battery driver will get re-installed automatically when you restart the Notebook againStep 05. Please Shutdown the NotebookStep 06. Please remove the Battery and unplug the Power AdapterStep 07. Press and Hold the Power Button for full 1 MinuteStep 08. Go ahead and put back the Battery and connect the Power AdapterStep 09. Look for "Plugged In Charging" message on the Battery icon After performing all the steps if you are facing the same issue still, please perform three more steps:1. Run a Battery Check in HP Support Assistant[Install the Software if it's not available]Note: Replace the Battery If Health Check Status shows Replace2. Update the latest BIOS for your Notebook from HP Support Site3. Please check your No... Read more

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RELEVANCY SCORE 61.2

Could someone please help me out .. my Battery on my Hp Envy Laptop is plugged in and not charging .. when plugged in it shows 19% available (plugged in, not charging)  It was working fine yesterday .. I charged and unplugged when it showed Fully Charged .. is there something I have to do to get it Charging again .. HELP .. by the way .. I am not a Computer Whiz .. so any easy help is much appreciated .. Thanks

A:hp envy laptop battery not charging when plugged in

cidergal Hello;Allow me to welcome you to the HP forums!I read your post about your battery not charging and wanted to help. This could be a problem with the batter and/or the charger.Here are some troubleshooting steps you can try:HP Notebook PCs - Using and Testing the AC Power Adapter | HP® Customer SupportHP Notebook PCs - Testing and Calibrating the Battery (Windows 8) | HP® Customer Support If either is faulty, you will need to contact HP Customer Support to see about replacement or repair. If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.htmlNOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!Good Luck========================================================================I am a volunteer and I do not work for, nor do I represent, HP.---------------------------------------------------------------If my posts helped you, please click the Thumbs-Up symbol to say thanks.If my posts solved your problem please click "Accept As Solution".========================================================================

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RELEVANCY SCORE 61.2

So confused - just got my hp au063nr laptop today.  On my old laptop I never used the battery and kept it plugged in the outlet all the time. So I bring home this new one and thought when it's plugged into the outlet it does NOT use the internal battery.Well I've been plugged in for about 5 hours and my internal battery is down to 8% So now I'm recharging it. 1.  Does it use the battery when plugged in?  Thought not but guess it does - is there anyway to turn the battery off or are my settings incorrect? or2.  Since it's internal the battery is used all the time? Really confused.  It' bad enough to try and learn windows and now I have no idea how this internal battery works.  Thanks.i

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RELEVANCY SCORE 61.2

Asus x54H
screen goes black in win 10 when laptop is plugged off and on battery

A:screen goes black in win 10 when laptop is plugged off and on battery

When does that happen, immediately or after some time ?
Did you check Power Options and Screen saver ? There are separate settings for when it's plugged in and when running on battery only.

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RELEVANCY SCORE 61.2

I have HP envy 15tj100 laptop which is 18 months old and Suddenly the battery percent became 0% and it is not charging now i have to now completely use only ac power to operate my laptop.Can anyone please tell me the solution. 

A:laptop battery 0% not charging and plugged in HP envy 15t-j1...

Hi,Sounds to me like the battery has degraded and needs replacing. If you follow the guide below it will run you through checking the battery the guide is for Windows 7 so the interface may be slightly different but you should be able to follow it; Guide Thanks,James

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RELEVANCY SCORE 61.2

My Lenova Laptop has no removable battery  utility when my power cable is in when I hovering my mouse over the battery icon the message show me the percentage of remaining power but message plugged in not charging I have calibrated my battery by going to device manager and in battery I uninstalled the 2 battery drivers and turned off  my laptop then on  went back into device manager the drivers were automatically installed which should have solved the problem but hasn't? Any help appreciated 

A:Lenova Laptop plugged in and not charging battery

i have the same problem too it happens today ...my laptop is lenovo ideapad 320 

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RELEVANCY SCORE 61.2

Hi all, I am curious about any possible damage that might happen to a laptop battery if after the battery has been completely charged, it is left plugged in.

I've been told that I should remove the battery if I'm going to leave it plugged in because it may overheat and become damaged. Could someone shed some light on this for me please?
 

A:Harm to battery if laptop left plugged in?

http://batterycare.net/en/guide.html
 

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